# A NNUAL 

# R EPORT



# 2012

O CTOBER 

## 18, 2013

128 L AKESIDE 

### A VENUE



### , S UITE 

### 401

B URLINGTON



### , V ERMONT 

### 05401

(888) 921

‐ 5990

WWW



### . EFFICIENCYVERMONT



### . COMThis report is submitted to the Vermont Public Service Board and to the Vermont

Department of Public Service, in fulfillment of the regulatory requirement for submitting

Efficiency Vermont’s annual report for 2012.

## A NNUAL 

## R EPORT 

## 2012

TABLE OF CONTENTS

1. I NTRODUCTION 

### 1

O VERVIEW 1

1.1 Q UANTIFIABLE P ERFORMANCE I NDICATORS 1

1.2 E LECTRIC AND T HERMAL F UNDING S OURCES 3

1.3 B ENEFITS FOR V ERMONT 3

1.3.1 E CONOMIC B ENEFITS 3

1.3.2 E LECTRIC E FFICIENCY S AVINGS 5

1.3.3 H EATING AND P ROCESS F UEL E FFICIENCY S AVINGS 7

1.3.4 E NVIRONMENTAL B ENEFITS 9



### 2. M AJOR 

### S TRATEGIES 

### R EVIEW 

### 12

2.1 C USTOMER E NGAGEMENT THROUGH C OMPREHENSIVE A PPROACHES 12

2.1.1 S ERVICES FOR E XISTING B USINESSES

, I NSTITUTIONS

, M UNICIPALITIES 13

2.1.2 S ERVICES FOR E XISTING H OMES 21

2.1.3 S ERVICES FOR R ETAIL B UYERS OF E FFICIENT P RODUCTS 22

2.1.4 S ERVICES FOR G EOGRAPHICALLY T ARGETED A REAS 23

2.1.5 E DUCATION AND I NFORMATION S ERVICES 24

2.2 C OLLABORATION WITH P ARTNERS THROUGHOUT V ERMONT 25

2.2.1 B UILDING R ETROFIT C ONTRACTORS 25

2.2.2 D ESIGNERS AND B UILDERS OF N EW B UILDINGS 26

2.2.3 E QUIPMENT M ANUFACTURERS

, D ISTRIBUTORS

, S UPPLIERS

, R ETAILERS

,

I NSTALLERS 29

2.2.4 L OW

‐ I NCOME S ERVICE P ROVIDERS 31

2.2.5 O WNERS OF M ARKET

‐ R ATE M ULTIFAMILY H OUSING 31

2.2.6 C OMMUNITY L EADERS 32

2.3 B RINGING E FFICIENCY W ITHIN R EACH 32

2.3.1 P RODUCT AND S ERVICE P RICE R EDUCTIONS 32

2.3.2 F INANCING FOR E NERGY E FFICIENCY P ROJECTS 33

2.3.3 F UND L EVERAGING 34

2.4 P LANNING FOR V ERMONT ’ S E NERGY F UTURE 35

2.4.1 I NFORMATION IN S ERVICE TO THE S TATE OF V ERMONT 35

2.4.2 C OORDINATION WITH D ISTRIBUTION U TILITIES 36

2.4.3 D EMAND R ESOURCE P LAN (DRP) 36

2.4.4 V ERMONT S YSTEM P LANNING C OMMITTEE (VSPC) 362.4.5 ISO

‐ NE F ORWARD C APACITY M ARKET P ARTICIPATION 37

2.4.6 S TATE

, R EGIONAL

, AND N ATIONAL P ARTNERSHIPS 37

2.4.7 A PPLIED R ESEARCH AND D EVELOPMENT 38

2.5 P URSUING E XCELLENCE IN S ERVICE D ELIVERY 39

2.5.1 I NFORMATION T ECHNOLOGY 39

2.5.2 P LANNING AND R EPORTING 40

2.5.3 E VALUATION 40



### 3. R ESOURCE AND 

### N ON



### ‐ R ESOURCE 

### A CQUISITION 

### R ESULTS 

### 43

3.1 R ESOURCE A CQUISITION S UMMARY 45

3.2 B UDGET S UMMARY 46

Qua ntifiable Performance Indicators and Minimum Performance Requireme n ts

3.3 2012

– 2014 E LECTRIC P ERFORMANCE I NDICATORS AND M INIMUM R EQUIREMENTS 47

3.4 2012

– 2014 E LECTRIC M INIMUM TRB BY G EOGRAPHIC A REA (QPI 12) 48

3.5 2012

– 2014 H EATING AND P ROCESS F UELS P ERFORMANCE I NDICATORS AND

M INIMUM R EQUIREMENTS 49

3.6 S ERVICE Q UALITY AND R ELIABILITY S UMMARY R EPORT 50

E LECTRIC

Combined Resource Acquisition

3.7 S UMMARY 51

3.8 D ETAIL S UMMARY

, I NCLUDING C USTOMER C REDIT 52

3.9 D ETAIL S UMMARY

, E XCLUDING C USTOMER C REDIT 53

3.10 E ND U SE B REAKDOWN 54

3.11 U TILITY B REAKDOWN 55

3.12 C OUNTY B REAKDOWN 56

3.13 T OTAL R ESOURCE B ENEFITS 57

Business Energy Services

3.14 S UMMARY 58

3.15 E ND U SE B REAKDOWN 59

Residential Energy Services

3.16 S UMMARY 60

3.17 E ND U SE B REAKDOWN 61

H EATING AND P ROCESS F UELS

Combined Resource Acquisition

3.18 S UMMARY 62

3.19 D ETAIL S UMMARY 63

3.20 E ND U SE B REAKDOWN 64

3.21 T OTAL R ESOURCE B ENEFITS 65

Business Energy Services

3.22 S UMMARY 66

3.23 E ND U SE B REAKDOWN 67Residential Energy Services

3.24 S UMMARY 68

3.25 E ND U SE B REAKDOWN 69



### 4. M AJOR 

### M ARKET 

### R ESOURCE 

### A CQUISITION 

### R ESULTS 

### 71

E LECTRIC

Business New Construction

4.1 S UMMARY 73

4.2 E ND U SE B REAKDOWN 74

4.3 T OTAL R ESOURCE B ENEFITS 75

Business Existing Facilities

4.4 S UMMARY 76

4.5 E ND U SE B REAKDOWN 77

4.6 T OTAL R ESOURCE B ENEFITS 78

Residential New Construction

4.7 S UMMARY 79

4.8 E ND U SE B REAKDOWN 80

4.9 T OTAL R ESOURCE B ENEFITS 81

Efficient Products

4.10 S UMMARY 82

4.11 E ND U SE B REAKDOWN 83

4.12 T OTAL R ESOURCE B ENEFITS 84

Existing Homes

4.13 S UMMARY 85

4.14 E ND U SE B REAKDOWN 86

4.15 T OTAL R ESOURCE B ENEFITS 87

H EATING AND P ROCESS F UELS

Business New Construction

4.16 S UMMARY 88

4.17 E ND U SE B REAKDOWN 89

4.18 T OTAL R ESOURCE B ENEFITS 90

Business Existing Facilities

4.19 S UMMARY 91

4.20 E ND U SE B REAKDOWN 92

4.21 T OTAL R ESOURCE B ENEFITS 93

Residential New Construction

4.22 S UMMARY 94

4.23 E ND U SE B REAKDOWN 95

4 .24 T OTAL R ESOURCE B ENEFITS 96Efficient Products

4.25 S UMMARY 97

4.26 E ND U SE B REAKDOWN 98

4.27 T OTAL R ESOURCE B ENEFITS 99

Existing Homes

4.28 S UMMARY 100

4.29 E ND U SE B REAKDOWN 101

4.30 T OTAL R ESOURCE B ENEFITS 102



### 5. S PECIAL 

### P ROGRAMS 

### 103

5.1 C USTOMER C REDIT P ROGRAM 105

5.1.1 N ARRATIVE 105

5.1.2 S UMMARY 106

5.1.3 E ND U SE B REAKDOWN 107

5.1.4 T OTAL R ESOURCE B ENEFITS 108

5.2 G EOGRAPHIC T ARGETING (E LECTRIC ) 109

5.2.1 C OMBINED S UMMARY 110

5.2.2 S USIE W ILSON R OAD

‐ E ND U SE B REAKDOWN 111

5.2.3 S AINT A LBANS

– E ND U SE B REAKDOWN 112



### 6. S UBMARKET 

### R ESOURCE 

### A CQUISITION 

### R ESULTS 

### —E LECTRIC 

### O NLY 

### 113

Market Rate Multifamily New Construction

6.1 S UMMARY 115

6.2 E ND U SE B REAKDOWN 116

Market Rate Multifamily Retrofit

6.3 S UMMARY 117

6.4 E ND U SE B REAKDOWN 118

Low Income Multifamily New Construction and Retrofit

6.5 S UMMARY 119

6.6 E ND U SE B REAKDOWN 120

Low Income Multifamily New Construction

6.7 S UMMARY 121

6.8 E ND U SE B REAKDOWN 122

Low Income Multifamily Retrofit

6.9 S UMMARY 123

6.10 E ND U SE B REAKDOWN 124

Business Non

‐ Farm Equipment Replacement

6.11 S UMMARY 125

6.12 E ND U SE B REAKDOWN 126Business Non

‐ Farm Retrofit

6.13 S UMMARY 127

6.14 E ND U SE B REAKDOWN 128

Market Rate Single Family

6.15 S UMMARY 129

6.16 E ND U SE B REAKDOWN 130

Low Income Single Family

6.17 S UMMARY 131

6.18 E ND U SE B REAKDOWN 132

Large Industrial

6.19 S UMMARY 133

6.20 E ND U SE B REAKDOWN 134



### 7. L IST OF 

### S UPPORT 

### D OCUMENTS



### , BY 

### S ERVICE 

### 135

7.1 D OCUMENTS

, C ORRESPONDING M ARKETS

, AND 2012 S TATUS 137



### 8. D EFINITIONS AND 

### E ND 

### N OTES 

### 139

8.1 D ATA T ABLES O VERVIEW 141

8.2 D EFINITIONS AND R EPORT T EMPLATE 141

# 1. I NTRODUCTION

## 1. I NTRODUCTION



### O VERVIEW

In 2012, Efficiency Vermont helped Vermont households, businesses, and communities save

money and energy, strengthen the economy, and protect Vermont’s environment.

Efficiency Vermont’s ongoing success in obtaining cost

‐ effective energy savings continued

to define efficiency as the least expensive approach to reducing Vermonters’ energy costs

and to meeting the state’s energy needs.

To acquire these savings, Efficiency Vermont delivered comprehensive electric and thermal

energy efficiency services designed both for immediate energy savings and for lasting

benefits to Vermonters and to the state:

 Empowering and motivating Vermonters with 1) technical and financial analysis; 2)

information about efficient techn ologies, building science, energy planning, and

their benefits, and 3) resources to bring efficiency within financial reach for

Vermonters of all income levels and to enable Vermonters in all regions of the state

to make informed decisions about cost

‐ effective efficiency investments to benefit

their households, businesses, and communities.

 Transforming the marketplace through training and support for the businesses and

contractors that Vermonters turn to for efficient products and services.

 Helping to secu re Vermont’s energy future through involvement in state, regional,

and national efficiency planning, policy, programming, and research efforts that

have a lasting, positive impact on Vermonters.



### 1.1 Q UANTIFIABLE 

### P ERFORMANCE 

### I NDICATORS 1

Efficiency Vermont continued to operate under a performance

‐ based model. This model

ties compensation to specific, aggressive goals in order to encourage high levels of

performance, innovation, quality, and operational efficiency. These goals—for specified

1 Unless otherwise noted, results provided in the narrative section of this report include Customer Credit data

and do not include projects in Burlington Electric Department territory, Vermont Gas Systems territory, or

funded through the Green Mountain Power Energy Efficiency Fund.energy savings acquisitions, administrative performance elements, and other areas—are

established with the Vermont Public Service Board as Quantifiable Performance Indicators

(QPIs) for a three

‐ year performance period. The results shown in Table 1 reveal strong

progress toward Efficiency Vermont’s QPI targets for the 2012

‐ 2014 performance period.

These results were achieved within the budget parameters set by the Vermont Public

Service Board.

Table 1. Selected QPI results and progress toward 2012–2014 goals 2

Key Quantifiable Performance

Indicators (QPIs) Funding

Pool 2012 Results 3

‐ year Goal % of 3

‐

year Goal

Achieved

Electric savings (in megawatt

‐ hours) Electric

Efficiency

Charge 110,179 274,000 40%

Total Resource Benefits Electric

Efficiency

Charge $118,358,445 $315,710,000 37%

Summer peak kilowatt (kW) demand

reduction Electric

Efficiency

Charge 15,097 41,920 36%

Summer peak kW demand reduction

in Geographic Targeting areas—

Susie Wilson Road Electric

Efficiency

Charge 870 1,570 55%

Summer peak kW demand reduction

in Geographic Targeting areas—

Saint Albans Electric

Efficiency

Charge 584 1,800 32%

Ratio of gross electric benefits to

spending Electric

Efficiency

Charge 3.3 1.2 n/a

MMBtu Savings (in million British

thermal units) Heating &

Process

Fuels

Revenues 78,361 149,000 53% 3

2 The QPI goals and results in Table 1 are directly attributable to their respective funding sources: either the

Energy Efficiency Charge (EEC) or the sources that fund heating and process fuel (HPF) programming. In the

remainder of the narrative of this report, electric and MMBtu savings reflect achievements from funding

provided through both the EEC and HPF funds. Thus, the total electric and MMBtu in this narrative, if summed,

may be different from the amount shown in the QPI results in Table 1.

3 The Three

‐ Year Goal and Percentage of Three

‐ Year Goal for Savings in MMBtu reflect target changes

proposed by Efficiency Vermont and approved by the Vermont Public Service Board in 2013.Efficiency Vermont also engaged in efforts related to an Administrative QPI plan, requiring

continual assessment of operations and service delivery. This plan establishes performance

indicators under two main categories:

 Management Span of Control, intended to optimize administrative efficiencies while

ensuring continued market impact and effectiveness.

 Key Process Improvements, utilizing a methodology for process improvement,

providing value to customers by increasing efficiency. In 2012, Efficiency Vermont:

o completed a pilot program to meet baseline requirements;

o selected key business processes to evaluate for efficiency;

o completed training on Lean processes and Value Stream Mapping for 20% of

Efficiency Vermo nt staff;

o completed Value Stream Mapping workshops for prescriptive and metering

project processes.

Full results of QPI activities are provided in Section 3 of this report.



### 1.2 E LECTRIC AND 

### T HERMAL 

### F UNDING 

### S OURCES

In accordance with Vermont Public Service Board specifications, the funding source for

Efficiency Vermont’s electric efficiency services was separate and distinct from funding

sources for efficiency services related to unregulated heating and process fuels (also

referred to as “thermal efficiency” services). Electric services were funded through the

Energy Efficiency Charge, whereas heating and process fuel services were funded by

Vermont’s Regional Greenhouse Gas Initiative (RGGI) revenues and by revenues earned

from meeting electric capacity commitments (demand savings) bid into the regional grid’s

Forward Capacity Market (FCM). The Efficiency Vermont administrator, the Vermont Energy

Investment Corporation, bids these expected demand savings into the FCM on behalf of the

State of Vermont. Efficiency Vermont ensured that, from the customer’s perspective,

provision of services was seamless, regardless of the funding source.



### 1.3 B ENEFITS FOR 

### V ERMONT

1.3.1 E CONOMIC B ENEFITS

Efficiency Vermont continued to provide a good economic value for Vermonters.

One measure of this value can be seen in the benefit

‐ to

‐ cost ratio, which remained strong

at 2.4 to 1. Table 2 shows the factors that contributed to this ratio.Table 2. Net lifetime economic value of electric and thermal energy efficiency investments

in 2012

Benefits $150,300,000 Total Resource Benefits 4

$ 23,500,000 Operations and maintenance savings

$173,800,000 Total Benefits

Minus Costs $ 35,900,000 Efficiency Vermont resource acquisition

$ 35,600,000 Participant and third

‐ party costs

$ 71,500,000 Total Costs

Equals Net Benefits $102,300,000 Net Lifetime Economic Value to Vermont

Total Resource Benefits in 2012 for Efficiency Vermont’s reporting categories were:

Business New Construction $38.8 million

Existing Businesses $58.7 million

Retail Efficient Products $26.6 million

Residential New Construction $10.4 million

Existing Homes $14.7 million

Efficiency Vermont delivered excellent value compared to the costs of other sources of

energy: 5

 Efficiency Vermont supplied electric efficiency in 2012 at 3.5 cents per kilowatt

‐ hour

(kWh). Taking into account participating customers’ additional costs and savings, the

levelized net resource cost of saved electric energy in 2012 was less than 0.1 cents

per kWh. By contrast, the cost of comparable electric supply in 2012 was 8.6 cents

per kWh.

4 Total Resource Benefits is the present value of lifetime economic benefits resulting from resource saving

measures, including avoided costs of electricity, fossil fuels, and water.

5 Numbers in the two ensuing bulleted items do not include Customer Credit. The “levelized net resource cost

of saved electric energy” comprises: 1) Efficiency Vermont costs of delivery, plus customer and third

‐ party

contributions to measure costs, all adjusted to reflect the comparative risk adjustment of 10% adopted by the

Vermont Public Service Board in Docket 5270; and 2) costs or savings associated with fuel, water, and building

operation and maintenance. Efficiency Vermont’s heating and process fuels efforts supplied fossil fuel efficiency

in 2012 at 0.5 cents per million British thermal units (MMBtu). Taking into account

participating customers’ additional costs and savings, the levelized net resource cost

of fossil fuel saved through efficiency in 2012 was 1.4 cents per MMBtu, whereas the

avoided cost for that fuel was 2.9 cents per MMBtu.

Investments in energy efficiency continued to strengthen local businesses and to secure

jobs. For example, Vermont’s 74 Home Performance with ENERGY STAR® and Building

Performance contractors completed approximately 1,300 projects with a value of $6.7

million in 2012. (This figure includes work completed with support from the Green

Mountain Power Energy Efficiency Fund.) Efficiency Vermont also helped retailers statewide

to promote and sell efficient products that strengthen their bottom line. In 2012, retail sales

of energy

‐ efficient appliances, lighting, and consumer electronics promoted by Efficiency

Vermont totaled approximately $10.4 million.

1.3.2 E LECTRIC E FFICIENCY S AVINGS 6

Energy savings resulting from electric efficiency measures installed in 2012 provided an

estimated 1.93% of Vermont’s overall electric energy requirements for the year. This

percentage represents approximately $14 million in retail value, annually, based on a rate of

13 cents per kWh. Figure 1 and Figure 2 show Vermont’s history of energy savings from

electric efficiency measures.

6 All data in Section 1.3.2 include savings from efficiency measures installed through Burlington Electric

Department and the Green Mountain Power Energy Efficiency Fund, with the exception of Figure 1, which

includes only Efficiency Vermont results.Figure 1. Efficiency Vermont annualized megawatt

‐ hour savings

Figure 2. Savings from efficiency as a percentage of statewide electric resource

requirements ‐ 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0%

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012Cumulatively, efficiency measures installed since 2000 provided 12.3% of the state’s electric

energy requirements in 2012. This represents a retail value of more than $100 million,

based on a rate of 13 cents per kWh. As the lowest

‐ cost approach to fulfilling these

requirements, energy efficiency has significant impact on Vermont’s ability to limit energy

cost increases and corresponding consumer rate hikes. This impact becomes greater as the

share of energy needs supplied by efficiency increases. Figure 3 shows the increasing

percentage of Vermont’s annual electric needs met by efficiency savings.

Figure 3. Vermont’s annual electric needs, in gigawatt

‐ hours (GWh)

1.3.3 H EATING AND P ROCESS F UEL E FFICIENCY S AVINGS 7

Efficiency Vermont provided heating and process fuel (HPF) efficiency services in addition

to electric efficiency services, helping Vermont homes and businesses to reduce their

fossil fuel use and allowing for a comprehensive approach to energy savings. Savings in

2012 from HPF

‐ funded services totaled approximately 78,000 MMBtu, acquired through

such services as:

 Home Performance with ENERGY STAR and its business counterpart, Building

Performance, supplying whole

‐ building improvements that cut heating fuel use;

7 Savings data in this section do not include Customer Credit. 5,500 5,700 5,900 6,100 6,300 6,500 6,700 6,900 7,100

2000 2002 2004 2006 2008 2010 2012 

## Cumulative Impact of Efficiency on Growth in

Statewide Annual Electric Supply

Requirements

Energy needs

filled by efficiency

Electricity needs

filled by power

generation technical information and financial incentives for high

‐ efficiency residential and

commercial heating equipment, including biomass systems, and

 thermal project partnerships with Vermont Gas Systems, the Green Mountain Power

Energy Efficiency Fund, NeighborWorks® of Western Vermont, the Vermont Fuel

Efficiency Program, and Vermont’s Weatherization Program.

Figure 4. Efficiency Vermont’s annual heating and process fuel savings, in MMBtu

The 2012 increase in energy savings illustrated in Figure 4

, above, occurred in a year of

growth in the number of projects completed through Efficiency Vermont’s Home

Performance with ENERGY STAR program, which provides comprehensive, whole

‐ house

energy efficiency retrofit services. A total of 1,035 projects were completed in 2012,

compared to 800 in 2011, saving 14,000 MMBtu.

HPF services were aligned with Efficiency Vermont’s HPF requirements, as specified by the

Vermont Public Service Board, and also supported Vermont State energy policy goals as

outlined in Section 581 of Act 92 (the Vermont Energy Efficiency an d Affordability Act,

enacted in 2008) and the 2011 Vermont Comprehensive Energy Plan. A key provision of Act

92 is improving the energy fitness of 80,000 homes by 2020. Although HPF funding levels

have not been sufficient on their own to achieve this goal, Efficiency Vermont has continued

to design HPF services to be scalable to levels consistent with these public policy goals. 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000

2009 2010 2011 2012In 2012, Efficiency Vermont was an active participant in the Thermal Efficiency Task Force,

which was convened by the Vermont Department of Public Service (DPS) to develop a plan

for Vermont to meet its above

‐ mentioned goal to improve the energy efficiency of 80,000

homes and to reduce fossil fuel use in residential and commercial buildings by 7.5% by

2020. Efficiency Vermont staff contributed their expertise in such areas as program design,

industry partnership models, program costs, evaluation, and financing options. The task

force contained seven subcommittees chartered to develop recommendations fo r

legislative action. Efficiency Vermont staff members chaired three of these subcommittees

and participated in all seven.

1.3.4 E NVIRONMENTAL B ENEFITS

In addition to energy savings and economic benefits, Efficiency Vermont’s performance in

2012 provided benefits for Vermont’s environment. These benefits resulted from avoided

emissions associated with the use of fossil fuels for electricity generation, heating, and

industrial processing equipment. Efficiency’s role in pollution prevention is of particular

note in times of peak electricity demand, when additional fossil

‐ fuel

‐ fired power plants are

brought on line. In these times, efficiency measures—such as the use of efficient air

conditioners instead of inefficient models during a heat wave—provide their optimal

environmental benefit. Avoided pollutants included:

Carbon dioxide 800,000 tons

Nitrogen oxides 86 tons

Sulfur oxides 31 tons

Avoidance of these pollutants resulted in a combined environmental benefit equal to that

of taking 152,800 gasoline

‐ powered cars off the road for a year.

# 2. M AJOR 

# S TRATEGIES 

# R EVIEW

## 2. M AJOR 

## S TRATEGIES 

## R EVIEW

Efficiency Vermont implemented its services through five major strategies. These strategies

had the common aims of delivering value and providing opportunities for all Vermonters to

overcome barriers to improving the efficiency of their homes, places of business, and

communities. These strategies, discussed in Sections 2.1 through 2.5 of this report, were:

1. Customer Engagement through Comprehensive Approaches

2. Collaboration with Partners throughout Vermont

3. Bringing Efficiency Within Reach

4. Planning for Vermont’s Energy Future

5. Pursuing Excellence in Service Delivery

In 2012, Efficiency Vermont categorized its activities as either resource acquisition (RA) or

non

‐ resource acquisition (NRA). RA activities are defined as those that directly achieve

energy savings. NRA activities provide services vital to the operation and administration of

Efficiency Vermo nt. The separation of the two categories enhances transparency regarding

Efficiency Vermont’s expenditures. NRA categories are: Education, research and

development, planning and reporting, evaluation, policy and public affairs, information

technology, and administration. Due to the essential role that all Efficiency Vermont

activities played in the successful implementation of its 2012 strategies, this Report

describes both RA and NRA activities within the strategy descriptions that follow.



### 2.1 C USTOMER 

### E NGAGEMENT THROUGH 

### C OMPREHENSIVE 

### A PPROACHES

Efficiency Vermont designed and delivered customer

‐ focused services to make it as simple

as possible for all Vermonters to obtain the benefits of comprehensive energy

efficiency. Central to these services were Efficiency Vermont’s objective guidance and

technical expertise.

In addition to engaging in direct customer interaction, Efficiency Vermont worked with

more than 75 professional and trade member organizations representing a wide range of

constituents. By sharing information about best practices in association newsletters,

websites, and technical materials, as well as through event sponsorship, speaking

engagements, conference and trade show participation, training workshops, and

promotional and educational campaigns, Efficiency Vermont was able to inform business

customers through trusted channels and with targeted messaging resonating with markets’

particular priorities.Active partnerships:

American Institute of Architects–Vermont Chapter

American Society of Heating, Refrigerating, and Air

‐ Conditioning Engineers

Building Performance Professionals Association of Vermont

Building Safety Association of Vermont

Construction Specifications Institute

Green Mountain Water Environment Association

Home Builders and Remodelers Association of Vermont

Northeast Organic Farming Association of Vermont

Vermont Alliance of Independent Country Stores;

Vermont Apartment Owners Association

Vermont Association of Hospitals and Health Systems

Vermont Convention Bureau

Vermont Fuel Dealers Association

Vermont Green Building Network

Vermont Green Home Alliance

Vermont Grocers’ Association

Vermont Hospitality Council

Vermont Inn and Bed & Breakfast Association

Vermont Maple Sugar Makers Association

Vermont Rental Property Owners Association

Vermont Retail Association

Vermont Rural Water Association

Vermont Ski Areas Association

Vermont Superintendents Association

2.1.1 S ERVICES FOR E XISTING B USINESSES

, I NSTITUTIONS

, AND M UNICIPALITIES

Savings acquired by Vermont businesses, institutions, and municipalities working with

Efficiency Vermont in 2012 totaled approximately 67,000 megawatt

‐ hours (MWh) and

92,000 MMBtu from 3,800 projects delivering Total Resource Benefits of $97.5 million to

2,600 customers. The average anticipated return on investment for commercial efficiency

improvements in 2012 was 45%.

Efficiency Vermont’s activities undertaken in support of the construction of new high

‐

performance commercial buildings are discussed in Section 2.2.2 of this report. Highlights of

2012 activities in service to existing commercial facilities are below.Vermont’s Largest Energy Users

Efficiency Vermont maintained its customized approach to serving the state’s largest

energy users, which are defined by their use of more than 500 MWh of electricity per year.

Efforts included:

Account Management

Designated Efficiency Vermont staff, with specialized knowledge of working with large

energy users, continued to establish and maintain long

‐ term, proactive professional

relationships with individual businesses. Through this approach, Efficiency Vermont gained

an understanding of companies’ particular priorities and was able to design and deliver

customized services. These services included help in creating comprehensive portfolios of

savings opportunities, technical and financial analyses, gu idance in developing energy

‐

saving plans, and assistance in assessing and utilizing energy usage data. Such approaches

aimed to best position businesses to: 1) deepen savings; 2) successfully complete multiple

projects over time; 3) utilize best practices in energy use management, and 4) engage in

continuous energy improvement, which helps customers look holistically at their energy use

to obtain sustainable and verifiable energy savings. In 2012, 260 businesses were served

through Account Management, garnering a combined savings of $5 million in annual energy

costs from measures completed in 2012.

Energy Leadership Challenge

Efficiency Vermont led an initiative designed to encourage Vermont’s largest energy users

to reduce thei r electricity consumption by 7.5% over the course of two years. By the close

of 2012, 69 companies were participating in the Energy Leadership Ch allenge (ELC). Twelve

of those companies had already met the 7.5% savings goal. Together, participating

businesses had achieved savings of more than $3.3 million in annual energy costs from the

2011 ELC launch through the end of 2012.

Best Practices Exchange

Efficiency Vermont hosted Best Practices Exchange events in northern and southern

Vermont to enable large commercial and industrial businesses with common energy

challenges and opportunities to share ideas and strategies toward implementing and

sustaining energy

‐ efficient approaches.

Customer Advisory Group

Efficiency Vermont hosted the second annual gathering of leaders of large businesses and

institutions with complex energy savings opportunities and barriers to participation. To besttailor approaches to meet customer needs, Efficiency Vermont gathered feedback about

customer priorities in regard to energy efficiency services.

Vermont’s Small Businesses

Efficiency Vermont continued to design and implement services targeting the particular

needs of this vital sector of Vermont’s economy, providing businesses using up to 100 MWh

per year with:

 technical guidance and education about efficiency opportunities, technologies, and

financial solutions through direct customer interaction and strategic outreach via

numerous avenues, including business media placements, chambers of commerce,

business associations, and utility partners, and

 thermal efficiency services through Building Performance. This service, modeled

after Home Performance with ENERGY STAR, provides incentives to qualifying small

businesses and rental property owners who complete efficiency imp rovements with

certified Building Performance contractors. In 2012, these efforts resulted in

combined annualized energy savings of $107,000.

In 2012, Efficiency Vermont completed preparation for a 2013 first

‐ quarter launch targeted

services to this market through Efficiency Vermont’s Customer Support Department.

Activities included:

 completion of a small business survey, which indicated that customers would like

Efficien cy Vermont to provide energy efficiency recommendations with supporting

economic analyses and to offer a financing option;

 design of services, based on survey findings, including calculation tools for staff to

provide cost and savings information for lighting and HVAC retrofits, as well as a

business energy profile form for customers to use in providing equipment

information to Efficiency Vermont for analysis of savings opportunities, and

 development of a marketing approach for use in support of the 2013 launch.

Targeted Markets

For large and small commercial customers alike, Efficiency Vermont continued to

implement targeted initiatives, each with its particular approaches, energy

‐ saving

measures, and incentives, to address the priorities, challenges, and motivations of specific

markets. These markets were: Agriculture, colleges & universities, commercial real estate,

convenience stores, grocery stores, hospitals, K–12 schools, lodging facilities, restaurants,retail stores, ski areas, State buildings, and water & wastewater facilities. Highlights of

activities in selected targeted markets follow.

Agriculture

Due to its successful, ongoing efforts to maintain strong communications with agricultural

equipment vendors, Efficiency Vermont was able to utilize these partners’ feedback as part

of its continuing efforts to improve administrative efficiency and the customer experience.

Specifically, Efficiency Vermont updated and streamlined its agriculture loan program and

modified project practices to offer standard rebate levels, enhancing the ease of use for

customers and decreasing project processing time. For example, Efficiency Vermont offered

standard rebates for specified efficient maple syrup production equipment and commonly

used efficient dairy equipment.

During 2012, the Agricultural Loan program had record participation, with 15 loans to

farmers through a partnership with Opportunities Credit Union. In a time of low milk prices,

these low

‐ interest loans enabled more farmers to make such investments as new barn

lighting, milking equipment upgrades, and energy

‐ efficient maple equipment.

Efficiency Verm ont also met with several entities, including the U.S. Department of

Agriculture (Rural Development as well as Natural Resources Conservation Service), the

Saint Albans Cooperative Creamery, the Northeast Organic Farming Association of Vermont,

the Vermont Senate Agriculture Committee, and the Vermont Agency of Agriculture, Food,

and Markets to explain the benefits of Efficiency Vermont’s farm services and to identify

partnership opportunities.

Colleges & Universities

For the second year, Efficiency Vermont provided statewide education and outreach to

Vermont colleges and universities on the benefits and mechanics of creating green

revolving funds (GRFs) to finance energy efficiency projects on their campuses. Efficiency

Vermont worked with the support of the High Meadows Fund and in partnership with the

Sustainable Endowments Institute and the Vermont Campus Sustainability Network. In

2012, three campuses committed to establishing such funds and to working with Efficiency

Vermont and Burlington Electric Department. This brought the total number of participating

Vermont campuses to 12—the most of any state in the country—and the combined pledge

of funds by schools to $16 million. By the end of 2012, Vermont led the nation regarding

GRFs in three respects: 1) the highest number of participating schools; 2) the single largest

GRF (University of Vermont), and 3) the first state college system utilizing a GRF. As noted inSection 2.3.3 of this report, Efficiency Vermont’s GRF efforts are among those that leverage

a modest amount of energy efficiency utility resources to draw higher amounts of new

project funding without additional ratepayer investment.

Efficiency Vermont also partnered with a college in a pilot promotion to install 600

advanced power strips in dormitory rooms. This pilot was undertaken because of the

electric demand of devices—such as computers, cell phones, and entertainment systems—

that are popular among college students. This first installation provided data, collected over

a four

‐ week period, measuring energy use with standard power strips in comparison to use

with advanced power str ips. Results from the metering trial will provide information on

potential savings from promoting this technology at colleges across the state.

Hospitality Industry

In addition to targeted communications with businesses, a strong method of deepening

connections in this market and motivating participation in energy

‐ saving projects was

Efficien cy Vermont’s partnering activities with industry associations. Key partnerships in

2012 included those with the Vermont Chamber of Commerce, Vermont Inn and Bed &

Breakfast Association, and Vermont Convention Bureau (in service to the state’s large

‐

meeting and event facilities). Efficiency Vermont extended its reach to hospitality

businesses through informational presentations at association meetings, webinars delivered

to members hips, and participation in the Vermont Travel Industry Conference, the Vermont

Chamber Hospitality Gala, and the Reinhart Foodservice Show.

K–12 Schools

Efficiency Vermont conducted the Whole School Energy Challenge in partnership with the

Vermont Energy Education Program and the Vermont Superintendents Association’s School

Energy Management Program. Initiated in 2011, the challenge engaged teams of students,

administrators, teachers, and facility staff in implementing an energy

‐ saving action plan. By

the close of 2012, 10 Vermont schools were actively engaged in the challenge, reducing

their electricity use by a combined total of approximately 750 MWh and, together, saving

about $78,000 in electric costs.

To provide sc hools with a model for energy use management, Efficiency Vermont engaged

in an assessment of high

‐ performance schools, identifying common contributors to their

successes. Shared elements included engaged facility management, an awareness of energy

efficiency, and a culture of student engagement. Efficiency Vermont used this information

to help schools develop action plans to reach specific, recommended efficiency goals.Ski Areas

In 2012, Efficiency Vermont identified and pursued two endeavors designed to increase

energy

‐ saving actions by deepening efficiency knowledge among the state’s ski industry

decision makers. These were: 1) coordinate with industry partners to arrange snow gun

testing through which Efficiency Vermont could gather data with little to no variability in

weather conditions, and 2) disseminate testing results to have optimal impact on

equipment purchasing decisions. By year

‐ end, Efficiency Vermont, in partnership with the

National Ski Areas Association (NSAA) and the Vermont Ski Areas Association, scheduled a

testing event at the NSAA conference to be held in Vermont in early 2013. This would

enable Efficiency Vermont to test and verify data to be presented the following day at the

conference and made available to NSAA for publication.

State Buildings

Efficiency Vermont continued its efforts to obtain savings in State

‐ operated buildings in

collaboration with the Environmental Office of the Vermont Department of Buildings and

General Services (BGS). These efforts were in alignment with the goals of the 2010 State

Agency Energy Plan.

Efficiency Vermont continued its Whole Buildings Energy Investment pilot, begun in 2011,

designed to address comprehensive optimization of facility operations by: 1) establishing

a benchmark of energy use in BGS

‐ owned properties, and 2) providing this data

to enable facility manage rs to identify and prioritize efficiency investments and

to take advantage of the existing State Resource Management Revolving Fund. In 2012,

10 buildings owned and operated by the State of Vermont were given energy audits.

Efficiency Vermont, in partnership with BGS, utilized audit findings to identify low

‐ cost

energy savings opportunities.

Also of note in 2012: Efficiency Vermont continued its provision of technical assistance in

support of the State’s relocation and rebuilding efforts necessitated by facility damage

incurred as a result of Tropical Storm Irene.

Water & Wastewater Facilities

Efficiency Vermont collaborated with the U.S. Environmental Protection Agency (EPA) in an

effort to benchmark all the wastewater treatment facilities in Vermont using EPA’s Portfolio

Manager database. Recent revisions to Portfolio Manager enabled Efficiency Vermont to

compare the overall energy use at a given treatment facility to that of other facilities across

the country and to assign a relative score. Facilities receiving a score of 75 or greater will

now be eligible for EPA recognition by receiving an ENERGY STAR label. Efficiency Vermontwill use data from this initiative to target poorly performing facilities for efficiency upgrade

projects. In addition, the best

‐ performing facilities will be highlighted and targeted as a

resource for energy

‐ efficient technology and best operating practices to be promoted and

applied across the entire market.

In service to multiple industrial markets, Efficiency Vermont launched the Facilities

Experience Exchange, providing facility managers and physical plant managers of hospitals,

colleges, universities, and K–12 schools with opportunities to share best practices through

in

‐ person roundtable discussions. The Exchange also provides Efficiency Vermont with

valuable insights into customer priorities. In 2012, Efficiency Vermont organized Exchange

events in Northfield and Middlebury, each drawing more than 30 people.

Key Technologies

Efficiency Vermont continued its efforts to increase the adoption of efficiency technologies

with the potential to provide significant benefits in a wide range of commercial applications.

In addition to energy savings, these benefits include greater building occupant comfort and

safety, increased sales and customer loyalty, improved working and learning environments,

better indoor air quality and lighting quality, less tenant turnover, greater building

durability, lower maintenance costs, and higher resale value. Highlights of activities in 2012:

Commercial Lighting

Efficient lighting technologies and design continued to offer significant savings

opportunities due to their broad applicability across commercial markets. Efficiency

Vermont engaged in ongoing monitoring and evaluation of emerging lighting technologies

(for possible inclusion in services) and provided technical guidance and promotions

regarding a range of approaches, including:

 efficient technologies in place of T12 and standa rd T8 lighting systems;

 efficient exterior lighting;

 lighting controls;

 LEDs in appropriate applications, and

 partnerships with lighting design professionals to maximize savings.

Highlights for 2012:

 Prescriptive lighting savings more than doubled from 2011 savings.

 Efficiency Vermont’s prescriptive efforts continued to include the SMARTLIGH T

program, which made select discounted efficient lighting available throughincentives that Efficiency Vermont provided directly to electrical distributors. New in

2012 was Efficiency Vermont’s addition of LED screw

‐ based lighting to its discounted

product offerings. Due to exceptional participation levels and some decline in LED

prices, Efficiency Vermont reduced SMARTLIGHT LED incentives as of June 1. Prior to

program changes, Efficiency Vermont worked with distributors and suppliers to

understand the potential impact of the change and to provide these partners with

advance notice, giving the marketplace time to adjust to lower incentive levels.

Savings through SMARTLIGHT in 2012 were more than five times as great as 2011.

 Efficiency Vermont updated and released the “Improving Efficiency in Municipal

Street and Public Space Lighting” guide. The guide provides municipalities with a

step

‐ by

‐ step path to reduce the cost of outdoor lighting through energy efficiency

while enhancing their nighttime environment, public safety, security, and aesthetics.

The audience for the new guide includes select boards, city councils, town

managers, public works department managers, town energy committees, town

planners, regional planners, and conservation commissions.

 Multiple planned fourth

‐ quarter municipal street lighting installations were deferred

by Green Mountain Power Corporation due to the lowered availability of crews that

were providing aid to southern New England utilities continuing work related to

Hurricane Sandy. As a result, a work

‐ in

‐ progress status was given to more than 4,000

LED fixtures to be installed by the en d of the third quarter of 2013.

 Efficiency Vermont conducted research, in partnership with the Vermont

Department of Education, to determine how lighting optimally supports classroom

activities. Efficiency Vermont measured classroom lighting levels in 15 Vermont

schools and engaged more than 100 teachers to assess current lighting quality and

to learn teachers’ priorities in regard to lighting. Results revealed that the top

priority was flexibility, enabling educators to control lighting for different classroom

uses. This information will be used to develop recommendations to schools in 2013.

Commercial Building Systems Equipment

Commercial and industrial customers exceeded the year’s expected participation rates for

heating, ventilation, air conditioning, and refrigeration equipment measures by 94%. Also in

2012, as part of its ongoing commitment to quality service delivery, Efficiency Vermont met

with three manufacturers of heating, ventilation, and air conditioning equipment to gather

direct feedback about program efforts.2.1.2 S ERVICES FOR E XISTING H OMES

Efficiency Vermont’s electric savings for existing households totaled approximately 4,300

MWh in 2012. Savings from thermal efficiency totaled 26,400 MMBtu. These figures are in

addition to the substantial savings that homeowners and renters acquired through the use

of energy

‐ efficient products purchased from Efficiency Vermont’s retail partners. Discussion

of efficient product activities can be found in Section 2.1.3 of this report.

Information about Efficiency Vermont’s efforts in support of the construction of new

efficient homes can be found in Section 2.2.2 of this report. Selected activities serving

existing households in 2012 follow:

Through partnerships with agencies of Vermont’s Weatherization Program, Efficiency

Vermont served 1,884 low

‐ income households, including 1,100 households that

participated in the Major Appliance Replacement Service. This service provided no

‐ cost

replacement of inefficient older appliances with ENERGY ST AR qualified appliances;

primarily refrigerators and clothes washers. For a more detailed view of Efficiency

Vermont’s activities in service to low

‐ income households, see Section 2.2.4 of this report.

Efficiency Ve rmont continued to help homeowners make comprehensive efficient home

improvements through its Home Performance with ENERGY STAR program. Efficiency

Vermont provided support for contractor training through the Building Performance

Institute (BPI), offered financial incentives to homeowners who compl eted projects with

BPI

‐ certified contractors, and engaged in program promotions. Highlights in 2012: 8

 A total of 1,035 projects were completed in 2012, surpassing 1,000 projects in a

single year for the first time in the history of the Vermont program.

 In September, the program passed a milestone with the completion of its 3,000 th

project since the program began in 2005.

 Efficiency Vermont launched a new partnership with the Vermont Fuel Dealers

Association and the newly formed Building Performance Professionals Association of

Vermont. The aim of this partnership is to provide fuel dealers with the opportunity

to diversify and become whole

‐ home energy providers through collaboration with

Home Performance with ENERGY STAR contractors.

8 Includes projects funded through the Green Mountain Power Energy Efficiency Fund.2.1.3 S ERVICES FOR R ETAIL B UYERS OF E FFICIENT P RODUCTS

In 2012, electricity savings from Vermonters’ installation of efficient products purchased at

retail stores amounted to 36,800 MWh. Efficiency Vermont provided support for a range of

consumer products that met or exceeded efficiency standards set by the U.S. Department of

Energy’s ENERGY STAR program, including lighting, appliances, air conditioners,

dehumidifiers, pool pumps, and electronics. Services were designed to motivate product

purchases, by increasing efficiency knowledge and reducing purchase costs for Vermonters

making retail purchases for their homes and businesses. Support took the form of rebat es,

cost buy

‐ downs at the distribution level, point

‐ of

‐ purchase display materials, advertising,

and other promotional and public information activities. Efficiency Vermont also continued

to provide services to retailers and upstream players in the product supply chain to ensure

the availability of high

‐ quality efficient products in Vermont stores.

Efficient lighting sales continued to be strong. In 2012, Vermonters bought 803,600 efficient

lighting products (including compact fluorescent lightbulbs, light

‐ emitting diodes, and

fixtures). Additionally, more than 217,000 efficient lighting products were distributed to

Vermonters in need through Efficiency Vermont’s partnership with the Vermont Foodbank.

In total, the number of new efficient retail lighting products in Vermont homes and

businesses passed the 1 million mark for the first year.

Efficiency Vermont continued its successful efforts to expand the market presence of

quality light

‐ emitting diode (LED) lighting. Sales of ENERGY STAR qualified LED lighting

products increased to 17,400 units, including a wide variety of bulb types: downlight,

general illumination, decorative, and reflector.

The U.S. Department of Energy (DOE) recognized Efficiency Vermont as one of seven LED

Lighting Facts Partners of the Year in the nation. LED Lighting Facts® is a DOE program

promoting efficient LED products. This award was granted to Efficiency Vermont in

recognition of its ongoing commitment to the program, to product evaluation, and to

integrating LED Lighting Facts into everyday business practices.

Efficiency Vermont launched a retail and web

‐ based educational campaign, titled “Love

Your Light,” that walks customers through a three

‐ step proc ess of buying the right lighting

for their needs. The steps show customers how to determine their desired light level, light

temperature, and savings relative to the cost of products (CFLs or LEDs).

Efficien cy Vermont met with the Vermont Department of Environmental Conservation (DEC)

to provide information regarding implementation of fluorescent lighting recycling efforts.

The DEC requested the meeting as part of it s preparation for a statewide fluorescent

recycling program to be managed by the National Electrical Manufacturers Association.Efficiency Vermont provided advice and insights from its years of partnership with retailers

offering recycling services to consumers for linear fluorescents and CFLs on a voluntary

basis. Efficiency Vermont also helped the DEC craft Vermont state law that formed the basis

of this new system.

2.1.4 S ERVICES FOR G EOGRAPHICALLY T ARGETED A REAS

In December 2011, the Vermont System Planning Committee (VSPC) filed a

recommendation to the Vermont Public Service Board that Efficiency Vermont continue

providing services targeting two geographic areas of the state with transmission and

distribution capacity constraints. All Vermont ratepayers benefit from these geographically

targeted services, focused on reducing system peak capacity demands, because such efforts

can help postpone or avoid the need for system infrastructure upgrades, and can be among

the most cost

‐ effective energy efficiency services to acquire. In February 2012, Vermont

Public Service Board Order EEU 2010

‐ 06 approved the VSPC recommendation for Efficiency

Vermont to continue geographically targeted services in Saint Albans and the Susie Wilson

Road area of Essex in the 2012–2014 performance period. Both of these areas are subsets

of areas that have been receiving geographically targeted services since 2007.

During 2012, Efficiency Vermont began implementing its Geographic Targeting strategy to

focus initially on 70 customers with the largest summer peak demand load. This was done

through individualized customer account management, data analysis of power trends, and

identification of demand reduction opportunities to customize peak demand reduction

projects for both existing business facilities and business new construction. These efforts

also increased customer understanding of Geographic Targeting and of customers’

contributions to system loads. To help bring projects within financial reach for customers,

Efficiency Vermont provided enhanced assistance with the costs of peak demand studies,

retro

‐ commissioning efforts, and other load reduction strategies.

Summer peak reductions were approximately 870 kW in the Susie Wilson Road area and

584 kW in Saint Albans. In December 2012, Efficiency Vermont issued a request for

proposals fo r lighting upgrade installation services that will be implemented in 2013 for

business customers in geographically targeted areas.2.1.5 E DUCATION AND I NFORMATION S ERVICES

Customer Support

Vermonters continued to have easy access to expert energy efficiency information and

guidance through Efficiency Vermont’s toll

‐ free call center, which provided:

 education on comprehensive efficiency topics, including energy use patterns,

building envelope, equipment modification, and new technologies;

 information about Efficiency Vermont’s services and referrals to other resources

such as Vermont’s Weatherization Program, the Renewable Energy Resource Center,

and the Energy Code Assistance Center, and

 collaboration with distribution utilities on customer education, use of new

technologies, and data

‐ driven efficiency solutions.

Efficiency Vermont Blog

In October, Efficiency Vermont launched a blog, Energy Forward

, to provide a forum where

Vermonters could engage with Efficiency Vermont about energy topics that expanded

beyond discussions of specific programs. The blog ( w ww.efficiencyvermont.com/blog )

enables in

‐ depth exploration of efficient approaches while expanding discourse to provide

broader energy information that customers seek from Efficiency Vermont; it delves into

such areas as transportation, renewables, electricity fundamentals, energy usage data,

energy policy, and more. The blog format allows for timely discussion of efficiency activities

under way throughout the state and provides an opportunity to present Efficiency Vermont

research that has not yet led to program offerings but that is of value to Vermonters who

want to deepen their involvement in their energy use.

Energy Literacy Project

In 2012, Efficiency Vermont selected the Vermont Energy Education Program to implement

the Energy Literacy Project (ELP). This is a multiyear effort with Vermont teachers, schools,

and K–12 associations to increase students’ knowledge of energy and efficiency, as well as

to increase energy

‐ saving actions in homes, schools, and communities. In 2012, the ELP

reache d more than 2,700 students statewide, delivered 105 classroom presentations,

offered eight trainings in seven locations to 85 teachers, and served 75 Vermont schools.

General Public Education and Consumer Engagement

To motivate the general public to take energy

‐ saving actions, Efficiency Vermont continued

its ongoing communications activities designed to increase public awareness of: 1) energyefficiency and its benefits; 2) actions that lower energy use, and 3) Efficiency Vermont as a

resource for comprehensive energy efficiency solutions. Highlights of 2012 activities:

 An update to www.efficiencyvermont.com

, to make it easier for visitors to access

information

 Extensive coverage in print, broadcast, web

‐ based, and social media of Efficiency

Vermont’s programs, events, and customer successes

 Media appearances by Efficiency Vermont staff providing expert input on a range of

efficiency and energy topics

 Efficiency Vermont’s presence at numerous public venues, such as home shows,

expos, fairs, community events, and retail events throughout the state

 Publication of Efficiency Vermont’s “Ask the Home Team” and “Energy Solutions”

energy efficiency advice columns for residential and business customers,

respectively, in multiple print outlets throughout the state as well as Efficiency

Vermont’s Watts New e

‐ mail newsletter



### 2.2 C OLLABORATION WITH 

### P ARTNERS THROUGHOUT 

### V ERMONT

Key to Efficiency Vermont’s achievement of its market transformation and energy savings

goals were its ongoing partnerships with Vermont’s efficiency service and product

providers. These partnerships, although not always evident to the general public, have a

profound impact on Vermonters’ ability to lower energy use in their homes and places of

business. The commitment and skill of these partners continued to be fundamental to the

success of Efficiency Vermont’s aims. Efforts with these providers included coordinated

planning, program creation, information exchange, training, financial incentives, and

cooperative advertising. These partnerships continued to enable Vermont homes and

businesses to have access to a valuable network of knowled geable providers while

strengthening these providers’ bottom line. Highlights of Efficiency Vermont’s collaborative

efforts in 2012 follow.

2.2.1 B UILDING R ETROFIT C ONTRACTORS

Efficiency Vermont continued to support the Building Performance Institute (BPI) in training

Vermont contractors to identify and address a range of thermal and electrical efficiency

issues in buildings. With this training, contractors become certified to deliver

comprehensive retrofit efficiency services to residences, through Efficiency Vermont’s

Home Performance with ENERGY STAR program, and/or to small businesses and rentalproperties, through Efficiency Vermont’s Building Performance program. Efficiency Vermont

provides certified contractors with ongoing support through extensive program promotion,

self

‐ marketing training, listings on www.efficiencyvermont.com

, and consumer financial

incentives for projects completed by BPI certified contractors. Contractors also receive

education through Efficiency Vermont’s annual Better Buildings by Design conference,

which is discussed in Section 2.2.2 of this report. Efficiency Vermont recognizes and

publicizes exceptional achievement by BPI contractors through its annual Best of the Best

awards for efficient retrofit projects. Four contractors received these awards in 2012.

Four new contractors—from Brattleboro, Fairlee, Montgomery, and Williston—enrolled in

Efficiency Vermont’s BPI programs in 2012, bringing the total number of participating

contractors in Vermont to 64.

Highlights of 2012 activities and results in Efficiency Vermont’s individual BPI programs are

provided in this report as follows:

 Building Performance: Section 2.1.1; Services for Existing Businesses, Institutions,

and Municipalities: Vermont’s Small Businesses

 Home Performance with ENERGY STAR: Section 2.1.2; Services for Existing Homes

2.2.2 D ESIGNERS AND B UILDERS OF N EW B UILDINGS

In 2012, Efficiency Vermont’s ongoing support for the creation of efficient new buildings

continued to focus primarily on the professionals engaged in architectural design and

construction. These included architects, engineers, specialty design service providers, and

practitioners of construction trades. Efficiency Vermont also engaged in efforts targeting

equipment suppliers, installation contractors, commissioning agents, appraisers, lenders,

and real estate agents, as well as certain building owners as key members of project teams,

particularly in regard to construction undertaken by institutions, by government agencies,

and by large businesses with multiple buildings.

Support for New Commercial Buildings

Efficiency Vermont maintained its delivery of customized and streamlined services to

encourage a comprehensive approach to designing efficient buildings; integrating energy

efficiency decisions into the process and including energy goals as part of the overall

building goals from the earliest stages of a project. Services included:

 technical assistance through the design, construction, and post

‐ construction phases;

 analytical tool development and application to evaluate efficiency options; prescriptive and customized financial incentives for efficient approaches,

equipment, and building operation systems;

 leveraging of customer interest in green building, energy performance and green

rating systems such as Leadership in Energy and Environmental Design (LEED), and

 continued partnerships with national, regional, and international organizations, such

as the American Council for an Energy

‐ Efficient Economy, the Consortium for Energy

Efficiency, the Construction Specifications Institute, the Institute for Market

Transformation, the International Code Council, and the New Buildings Institute.

In 2012, Efficiency Vermont released the 2012 Commercial New Construction Checklist,

outlining recommended criteria for comprehensive high

‐ performance design, construction,

and operations. The Checklist updates and expands the requirements and guidance in the

Core Performance Guide

, providing a clear, prescriptive path for by which architects,

engineers, owners, and other project participants can achieve a high

‐ performance building.

Efficiency Vermont completed the initial phase of a study of the performance of newly

constructed commercia l buildings. As part of this effort, Efficiency Vermont contacted

individuals associated with 45 recently built structures and analyzed data from 20 buildings

with at least one year of energy usage. By developing a broader database of energy usage

information, this effort enabled Efficiency Vermont to update existing analysis tools and

savings assumptions to: 1) help building owners understand and respond to building

performance information collected post

‐ construction, and 2) better advise new project

participants about achieving high performance in different categories of buildings.

Support for New Homes

To assist builders and owner

‐ builders in meeting and exceeding Vermont Residential

Building Energy Standards, Efficiency Vermont provided technical guidance, ener gy rating

services, and financial assistance to support the construction of new homes meeting one of

two levels of energy performance:

1. Vermont ENERGY STAR Homes; those homes achieving elevated criteria for thermal

and electrical efficiency and water management based on new federal ENER GY STAR

Homes criteria

2. Energy Code Plus; homes exceeding Vermont code requirements for energy

‐ efficient

lighting, appliances, air sealing, and insulationEfficiency Vermont also engaged in a multifaceted effort designed to increase participation

in its residential new construction services, including:

 partnerships with towns, town energy committees, and regional planning

commissions to assess local needs and to determine effective approaches, such as

the provision of resources to promote program enrollment at the time of permitting

and planning;

 a survey of participating homeowners to inform program planning through better

understanding of enrollment motivations and barriers, and

 continued provision of information and education to homebuilders, appraisers,

lenders, and real estate agents through engagement with Vermont’s homebuilders

and remodelers associations, the Vermont Green Home Alliance, and media

placements.

Also in 2012:

 The U.S. Department of Energy named Efficiency Vermont, along with Vermont

Gas Systems, ENERGY STAR Partner of the Year for Residential New

Construction services.

 Efficiency Vermont continued working with the real estate community to get more

Home Energy Rating Sy stem (HERS) scores and ENERGY STAR certifications identified

in Multiple Listing Service (MLS) databases. Due to Efficiency Vermont’s work with

the Northern New England Real Estate Network, the regional MLS for Vermont and

New Hampshire, and the Vermont Green Home Alliance, realtors began to provide

information on ENERGY STAR certif ications and HERS scores in their listings.

 Efficiency Vermont continued a research effort for homes approaching net

‐ zero 9

energy use, scheduled to be completed in 2013, to monitor the energy performance

of low

‐ load homes relative to homes built to meet State energy code requirements.

Whole

‐ house monitoring equipment was installed in partnership with architects,

builders, consultants, and homeowners affiliated with high

‐ performance home

projects. Data from this undertaking was used to provide guidance on criteria for

Efficiency Vermont’s 2013 launch of a pilot high

‐ performance tier for new

construction, designed to transform the market toward net

‐ zero

‐ ready homes.

Members of the Vermont chapter of the Passive House Alliance reviewed and

informed development of the new tier.

9 A net

‐ zero property generates as much energy as it uses. When a building achieves net

‐ zero energy use, all

its consumption needs are met through energy efficiency and renewable energy systems.New Construction Information and Education

Efficiency Vermont continued staffing the Energy Code Assistance Center, providing

assistance to homeowners, building professionals, and towns seeking information on

technical and compliance aspects of the State’s Residential Building Energy Standards and

Commercial Building Energy Standards. Through a DPS energy code training grant, Efficiency

Vermont was able to deliver Residential Building Energy Standards training to building

professionals and energy code training to real estate professionals.

Efficiency Vermont supported the rollout of the State’s 2011 Commercial Building Energy

Standards document through the Energy Code Assistance Center, as well as through

delivery at project meetings to design and construction teams, and distribution at the

Commercial Building Energy Standards training held at the Vermont Division of Fire Safety ’s

Barre office in May.

More than 1,000 architects, builders, contractors, and students attended Efficiency

Vermont’s Better Buildings by Design Conference 2012 in February. This two

‐ day event

focused on the latest techniques and technologies for building durability, superior

performance, energy efficiency, and value for both residential and commercial new

construction and retrofit projects. In addition to workshops and hands

‐ on demonstrations

led by industry leaders, the conference hosted a trade show featuring the late st efficient

technologies. Fourteen architects and contractors received Efficiency Vermont’s “Best of

the Best” awards for their achievements in the use of efficient and sustainable practices in

new and renovated Vermont buildings.

Efficiency Vermont also partnered with the Vermont Green Building Network and the

American Society of He ating, Refrigerating, and Air

‐ conditioning Engineers–Champlain

Valley Chapter to host an energy modeling training for the eQuest software program for 15

architects and engineers.

2.2.3 E QUIPMENT M ANUFACTURERS

, D ISTRIBUTORS

, S UPPLIERS

, R ETAILERS

, AND I NSTALLERS

Every stage of the product supply process holds an opportunity to obtain energy savings for

Vermont homes and businesses. The ability of Vermonters to take energy

‐ saving actions is

dependent on the commitment and knowledge of the companies that manufacture,

distribute, sell, install, and service efficient equipment. In 2012, Efficiency Vermont

continued to develop and maintain relationships with manufacturers, distributors,

suppliers, independent and chain retailers, installers, and service technicians to ensure that

high

‐ quality, efficient technologies are produced, are available for Vermont markets, andcan be installed and serviced by knowledgeable contractors. Efforts included: 1) information

sharing with manufacturers of emerging technologies; 2) engagement with manufacturers

and suppliers to ensure the ready availability of products; 3) Account Management of

Vermont stores in retail chains, targeting store owners, managers, and staff to ensure

implementation of promotions agreed to at the corporate level; 4) assistance to

independent and chain retailers, including merchandising support, optimization of sales

floor displays, and product education, and 5) installer training and support, to encourage

the adoption of efficient technologies and approaches.

In 2012, in addition to regular interactions with these partners, Efficiency Vermont engaged

in trainings and meetings designed to provide continuing learning opportunities for

providers and to enable Efficiency Vermont to maintain an ongoing awareness of the

marketplace. These interactions included numerous speaking appearances and workshop

presentations at partners’ conferences and meetings as well as those organized by

Efficiency Vermont

. Highlights included:

 workshops for agricultural equipment vendors around the state about program

details and changes;

 a training session on updated efficient home building criteria, for heating,

ventilation, and air conditioning (HVAC) professionals in collaboration with an HVAC

equipment distributor;

 training sessions for pool contractors and retailers, emphasizing Efficiency Vermont’s

services and the benefits of two

‐ speed and variable speed pool pumps;

 a workshop for Vermont Retail Association members about energy savings

opportunities in stores;

 personal outreach to the first engineering firm targeted through the Engineering

Firm Outreach initiative, launched in December; this initiative is designed to

encourage and support firms to incorporate energy

‐ efficient equipment and building

design in their work;

 an HVAC Partne r Roundtable meeting, held to gain insights for future program

updates and to ensure that programs are in alignment with partner priorities;

 training on plastic foam insulation for members of the International Code Council

Building Safety Association of Vermont, and

 the first meeting of Efficiency Vermont’s Trade Ally Advisory Group, bringing

together electrical and mechanical contractors from large and small firms

throughout the state. This group is intended to optimize service to Vermont

businesses by enabling Efficiency Vermont to gain insights into contractors’

businesses, needs, and interests, their relationship with Efficiency Vermont, and

their experiences with energy efficiency projects.2.2.4 L OW

‐ I NCOME S ERVICE P ROVIDERS

Efficiency Vermont’s efforts in service to low

‐ income households were undertaken in close

collaboration with long

‐ standing partners, including: 1) low

‐ income housing and service

providers, including the Vermont Foodbank; 2) agencies of Vermont’s Weatherization

Program; 3) affordable housing funders, including the Vermont Housing and Conservation

Board (VHCB) and the Vermont Housing Finance Agency (VHFA), and 4) multifamily housing

developers, including Housing Vermont. In 2012, Efficiency Vermont:

 collaborated with VHCB and VHFA to develop new energy funding standards

for affordable multifamily buildings that incorporate Efficiency Vermont’s

program requ irements;

 provided training to housing partners, architects, and engineers on updated criteria

for multifamily new construction and major renovations, which support the

Roadmap for Housing Energy Affordability project undertaken by VHCB;

 presented Thermal Efficiency Task Force recommendations to Vermont’s five

Weatherization Program agency directors, and

 held a training for energy auditors from agencies of Vermont’s Weatherization

Program, with an emphasis on comprehensiveness.

As discussed earlier in this report, Efficiency Vermont:

 distributed more than 217,000 efficient lighting products to Vermonters in need

through a partnership with the Vermont Foodbank, and

 through agencies of Vermont’s Weatherization Program, served 1,884 low

‐ income

households, including 1,100 households that participated in the Major Appliance

Replacemen t Service. This service provided no

‐ cost replacement of inefficient older

appliances with ENERGY STAR qualified appliances; primarily refrigerators and

clothes washers.

2.2.5 O WNERS OF M ARKET

‐ R ATE M ULTIFAMILY H OUSING

To educate, motivate, and assist decision makers connected to market

‐ rate multifamily

housing, Efficiency Vermont provided services targeting these properties’ owners. Services

included: 1) prescriptive rebates for efficient equipment, and 2) technical and financial

support for energy audits and comprehensive building envelope upgrades delivered by

contractors trained through Efficiency Vermont’s Building Performance program, as

described in the discussion of Vermont’s small businesses in Section 2.1.1 of this report. To

motivate action on the part of property owners, Efficiency Vermont disseminatedinformation through the Vermont Apartment Owners Association and the Vermont Rental

Property Owners Association about efficient technologies and available services.

2.2.6 C OMMUNITY L EADERS

Throughout the state, Efficiency Vermont engaged with Vermonters interested in leading or

joining efforts to reduce energy use in their towns, institutions, and local households.

Efficiency Vermont strategically partnered with town officials, town energy committees,

local organizations, and businesses to increase the impact of existing efforts or to support

interest in creating new groups devoted to efficiency efforts. Offered services included

planning guidance, promotions, educational materials, volunteer training, and the

contribution of efficient products.

For example, in 2012, Efficiency Vermont partnered with the Vermont Energy and Climate

Action Network (a network of town energy coordinators and committees) to recruit towns

to participate in the statewide 2013 Vermont Home Energy Challenge. Through the

Challenge, communities will compete with other towns in their region to weatherize 3% of

local homes in a one

‐ year period. By year

‐ end, 15 towns had signed up for the Challenge,

scheduled to begin January 1, 2013.

Efficiency Vermont also worked in partnership with businesses to motivate their employees

to save energy at home through the Employee Energy Efficiency Challenge. In 2012,

Efficiency Vermont secured the participation of three businesses to initiate the Challenge in

2013. Also in 2012, Efficiency Vermont surveyed condominium owners from multiple

communities to determine the unique chall enges for those in this market sector trying to

improve home efficiency.



### 2.3 B RINGING 

### E FFICIENCY 

### W ITHIN 

### R EACH

In its ongoing commitment to help Vermonters overcome financial barriers to investing in

cost

‐ effective efficiency for their buildings and equipment, Efficiency Vermont engaged in

the following efforts in 2012.

2.3.1 P RODUCT AND S ERVICE P RICE R EDUCTIONS

To motivate Vermonters to make energy

‐ efficient choices in the marketplace, Efficiency

Vermont targeted specific products and services for purchase price reductions. Primary

mechanisms were: 1) negotiated cooperative promotions that provide incentives tomanufacturers and retailers—both independent and chain stores—to lower the retail price

of products, and 2) rebates and financial incentives for:

 lighting, HVAC equipment, refrigeration, compressed air systems, and cost effective,

custom efficiency services and equipment projects;

 process equipment for such businesses as farms, ski areas, manufacturers, and

industrial facilities;

 the incorporation of advanced, cost

‐ effective techniques and approaches that

enable the design and construction of high

‐ performance residential and

commercial buildings;

 completion of thermal building upgrades in small commercial and multifamily

properties through Building Performance contractors, and

 completion of comprehensive home improvement projects through Home

Performance with ENERGY STAR contractors.

2.3.2 F INANCING FOR E NERGY E FFICIENCY P ROJECTS

Efficiency Vermont continued to work with lenders to ensure the availability of cost

‐

effective financing for energy efficiency projects. By including energy savings in the

repayment formula, lenders may be able to provide funding for individuals and businesses

not otherwise qualifying for financing. In many instances, such financing creates a positive

cash flow for borrowers due to monthly energy savings that are larger than loan payments.

To enable Vermonters to be aware of, understand, and make decisions regarding financing

options, Efficiency Vermont provided easy access to information by phone, through its

website, in printed materials, and in media pl acements. Efficiency Vermont continued to

provide financial analysis for custom projects to help customers understand the financial

aspects of efficiency investments.

In 2012, to increase financing opportunities for Vermonters engaged in energy efficiency

projects, Efficiency Vermont:

 worked with the Vermont State treasurer, Vermont Department of Public Service

officials, Vermont Economic Development Authority staff, and legislators regarding

options for new financing models for energy efficiency;

 expanded an energy loan program through Opportunities Credit Union, increasing

the outstanding loan portfolio to small businesses and dairy farms to more than

$135,000, and continued its efforts to make Property Assessed Clean Energy (PACE) financing

available to Vermont homeowners. PACE offers a method of financing home energy

improvements that enables homeowners to make financing repayments with their

property tax bills. By the close of 2012:

o thirty

‐ four towns had voted to become PACE districts, and 26 of those towns

had executed agreements to implement PACE programs;

o Efficiency Vermont received $430,000 in American Recovery and

Reinvestment Act of 2009 funds, through the DPS, for use in reducing

borrowing costs for income

‐ qualified PACE applicants;

o with financial institutions and the Vermont Bankers Association, Efficiency

Vermont continued exploration of the use of funds from Vermont banks, and

o Efficiency Vermont launched several web

‐ based tools designed to help

potential PACE customers determine their eligibility and to calculate whether

or not PACE would be a good financia l opportunity for them.

2.3.3 F UND L EVERAGING

Efficiency Vermont continued to engage in activities designed to acquire public and private

funding for Vermonters engaged in efficiency projects in their homes and businesses. This

approach multiplies the impact of ratepayer dollars by using a modest amount of funds to

draw higher amounts of new funding without additional ratepayer investment. Highlights of

fund leveraging efforts follow.

Loan Loss Reserve for Businesses

Efficiency Vermont obtained funding through a U.S. Department of Energy grant to the

State Energy Program, providing $500,000 to establish a loan loss reserve for business

energy efficiency project financing in 2013. Efficiency Vermont obtained this funding in

partnership with the DPS. The Vermont Economic Development Authority will provide a

guarantee of 75% of loans, which will be made through banks and credit unions.

Green Revolving Fund for Colleges & Universities

Efficiency Vermont’s Green Revolving Fund (GRF) initiative also continued to leverage

ratepayer funds through the deployment of private capital as a financing mechanis m for

efficiency projects on Vermont higher education campuses. By the close of 2012, Vermont

schools had pledged a combined $16 million for GRF use. Highlights of GRF activities in 2012

can be found in the Colleges and Universities discussion in Section 2.1.1 of this report.

### 2.4 P LANNING FOR 

### V ERMONT 

### ’ S 

### E NERGY 

### F UTURE

Efficiency Vermont continued to lend its expertise to efforts that shape energy and

efficiency policies and programs that have a lasting impact on Vermont households,

businesses, and communities.

2.4.1 I NFORMATION IN S ERVICE TO THE S TATE OF V ERMONT

Efficiency Vermont provided energy, financial, and economic information and analysis to

policy makers, State agencies, utilities, and other key stakeholders. These efforts were

undertaken in ongoing support of the State’s 2011 Comprehensive Energy Plan goals and

long

‐ term energy planning. In 2012, Efficiency Vermont:

 helped lead a presentation of the findings of the Building Energy Disclosure Working

Group to several Vermont legislative committees;

 presented information on K–12 schools and agriculture initiatives to the Senate

committees on Education and Agriculture;

 participated in a presentation to the Vermont Affordable Housing Coalition

regarding the potential consumer benefits of the smart grid;

 collaborated with the commerce secretary and DPS and other Agency of Commerce

and Community Development staff on discussions of the economic development

benefits of energy efficiency investments;

 provided a briefing to the Senate Committee on Agriculture on Efficiency Vermont’s

programs and services for the agricultural sector, in particular the dairy farm sector;

 provided briefings to a number of state legislators as part of a broader, ongoing

effort to ensure that policy makers have up

‐ to

‐ date and accurate information

regarding Ef ficiency Vermont programs, performance, and initiatives, and

 was an active participant in the Thermal Efficiency Task Force, convened by the DPS

to develop a plan for Vermont to improve the energy efficiency of 80,000 homes and

to reduce fossil fuel use in residential and commercial buildings by 7.5% by 2020.

Efficiency Vermont staff contributed their expertise in such areas as program design,

industry partnership models, program costs, evaluation, and financing options. The

task force contained seven subcommittees chartered to develop recommendations

for legislative action. Efficiency Vermont staff members chaired three

subcommittees and participated in all seven.2.4.2 C OORDINATION WITH D ISTRIBUTION U TILITIES

Efficiency Vermont continued its coordination with Vermont Gas Systems and Burlington

Electric Department to ensure consistency in the implementation of efficiency services and

of specific initiatives, such as those connected to the advanced metering infrastructure.

Efficiency Vermont also maintained its coordination with Green Mountain Power

Corporation (GMP) in the fifth year of implementation of services through the GMP Energy

Efficiency Fund. This effort offers GMP customers unique services as well as shared services,

through which GMP invests in existing Efficiency Vermont programs. In the latter half of

2012, Efficiency Vermont also collaborated with GMP to establish efficiency services

through the Community Energy and Efficiency Development (CEED) fund. This fund was

created when GMP and Central Vermont Public Service merged. Efficiency Vermont

participated in the CEED stakeholder workshop process and submitted several efficiency

program designs for GMP to consider for 2013 implementation.

2.4.3 D EMAND R ESOURCE P LAN (DRP)

In 2012, Efficiency Vermont: 1) participated in the Vermont Public Service Board’s process

to determine the 2012–2031 Demand Resource Plan (DRP); and 2) submitted DRP filings

to the Vermont Public Service Board, including heating and process fuel updates,

and Quantifiable Performance Indicator targets for 2012–2014. In addition, Vermont

Energy Investment Corporation, as the administrator of Efficiency Vermont, initiated

planning discussions with the DPS regarding the development of a more efficient process

for the next DRP.

2.4.4 V ERMONT S YSTEM P LANNING C OMMITTEE (VSPC)

Efficiency Vermont continued its active participation in the VSPC, a collaborative body

bringing together Vermont’s utilities, Vermont Electric Power Company (VELCO), the DPS,

and individuals representing the interests of ratepayers to address approaches to electric

transmission system reliability. In 2012, Efficiency Vermont presented, to the Non

‐

Transmission Alternatives Study Group, the results of an analysis undertaken to determine

additional energy efficiency resources, by Vermont load zone, for 2012–2031. Efficiency

Vermont also participated in VSPC subcommittees addressing process improvement,

Geographic Targeting funding, and public participation.2.4.5 ISO

‐ NE F ORWARD C APACITY M ARKET P ARTICIPATION

Efficiency Vermont continued its participation in the Independent System Operator New

England (ISO

‐ NE) Forward Capacity Market (FCM), in which energy efficiency savings are bid

as a resource for the regional grid. Vermont Energy Investment Corporation met its

commitments to deliver savings from Efficiency Vermont activity in the FCM in 2012.

Savings were approximately 66.305 MW of peak capacity in the summer of 2012. This led to

$3.6 million in revenues in 2012 that provided funds for investment in thermal efficiency

services. Efficiency Vermont also continued its related metering, measurement, and

evaluation activities, including:

 on

‐ time completion of annual FCM certification for 2010 projects;

 summer and autumn meter deployment and data collection of sites selected in the

2011 sample, through coordination with the DPS and West Hill Energy;

 the launch of Value Stream Mapping to improve the effectiveness of the metering

process, and

 planning for metering of projects that will be part of the 2012 portfolio sample

.

2.4.6 S TATE

, R EGIONAL

, AND N ATIONAL P ARTNERSHIPS

In service to Vermonters and in support of the State’s energy goals, Efficiency Vermont

continued to leverage the expertise and resource of entities engaged in a range of energy

and efficiency endeavors, both in Vermont and outside the state. Efficiency Vermont also

shared its own expertise at regional and national gatherings, enabling Vermont to be both

recognized for its innovations and informed by best practices in other states. In Vermont,

such partners included the High Meadows Fund and the Regulatory Assistance Project. On a

regional and national level, Efficiency Vermont maintained ongoing partnerships with such

energy efficiency program sponsors as the Northeast Energy Efficiency Partnerships (NEEP),

the New Buildings Institute, the Consortium for Energy Efficiency, ENERGY STAR, Top Ten

USA, and the American Council for an Energy

‐ Efficient Economy, working to share

information on best practices and to establish uniform product eligibility criteria and

program designs.

For example, in 2012, Efficiency Vermont engaged in the following efforts with NEEP:

 Research of emerging technologies that have yet to be fully evaluated

 Building codes savings and attribution project; increasing knowledge of capturing

and accounting for energy efficiency benefits to advance building energy codes and

compliance and to encourage quality and consistency in evaluation, measurement,

and verification approaches Variable frequency drive load shape research; comparing two methodologies in use

for a technology with high value peak period savings

 Incremental cost study; an opportunity to increase focus on costs (a more

common research focus is savings) for targeted gas and electric measures with

implications for testing cost

‐ effectiveness, informing incentive levels, and updating

cost assumptions

2.4.7 A PPLIED R ESEARCH AND D EVELOPMENT

Efficiency Vermont undertook several research and development projects to gather

information on areas with potential for inclusion in future programming. The projects

spanned a wide variety of technology applications and customer segments. Highlights of

projects, which were selected in a competitive process, included applied research into

optimizing “free

‐ cooling” of data centers, advancing efficiency of classroom lighting, using

“smart” thermostats to predict the thermal efficiency of homes, improving energy recovery

ventilation for low

‐ income housing, exploring the design and construction of “low load”

residential buildings, and increasing the efficiency of electric vehicle charging stations.

These projects were expected to conclude in 2013.

Smart Grid and Advanced Metering Infrastructure

Efficiency Vermont prepared and deliver ed a strategic framework document to the DPS and

key stakeholders, including Green Mountain Power, Vermont Electric Cooperative,

Washington Electric Cooperative, Stowe Electric Department, and Burlington Electric

Department. This document, Efficiency Vermont Smart Grid Proposal: Recommendations for

Developing Consumer

‐ faci ng Services to Ratepayers

, outlines Efficiency Vermont’s efforts to

bring the benefits of the smart grid to customers and includes strategies for data transfer

and storage, data analytics, and consumer data presentation.

Efficiency Vermon t announced its intention to participate in the federal Green Button

initiative, a recently developed industry

‐ standard interface for energy service providers that

enables customers to access their own energy use data online.

Smart Grid Investment Grant Participation

Efficiency Vermont continued its participation in the American Recovery and Reinvestment

Act grant, participating in the Smart Grid Investment Grant’s Steering Committee and

Working Group.Consumer Behavior Studies

Efficiency Vermont utilized smart grid carryover funds from 2011 to match federal funding

for two consumer behavior studies: Vermont Electric Cooperative’s Smart Grid Investment

Grant (SGIG) study and the Weatherization Innovation Pilot Program (WIPP) study. The

objective of both studies was to reduce energy demand through customers’ utilization of in

‐

home displays and personalized web pages showing hourly electricity usage and costs.

The majority of the carryover funds spending was on in

‐ home metering and display

technology, classified as a customer incentive. Efficiency Vermont deployed 120 displays in

support of the WIPP study and approximately 220 in support of the SGIG study. Efficiency

Vermont communicated with study participants, by phone, to recommend tailored

behavioral strategies for achieving participant

‐ defined energy savings goals. By the close of

the year, the Central Vermont Office of Economic Opportunity completed the WIPP study’s

home visits, and participants in both studies were able to access personal web portals to

view their hourly electricity consumption.

Efficien cy Vermont also engaged in successful efforts to acquire an extension from the U.S.

Department of Energy (DOE) to the SGIG study through September 2014 and the WIPP

study through September 2013.



### 2.5 P URSUING 

### E XCELLENCE IN 

### S ERVICE 

### D ELIVERY

Efficiency Vermont engaged in its ongoing effort to maintain excellence, efficiency, and

accuracy in all aspects of its work, whether in direct service or in the development,

assessment, continual improvement, and implementation of systems and protocols

necessary to the delivery of effective services.

2.5.1 I NFORMATION T ECHNOLOGY

In 2012, in addition to its regular support for critical data and document management, as

well as ongoing attention to improving and updating existing applications and processes,

Efficiency Vermont:

 released the Home Energy Rating Online system (HERO), as well as a major new

version of Efficiency Vermont’s Knowledge

‐ based Information Technology Tool

(KITT) tracking system that improved tracking of customer participation in a variety

of initiatives. worked on a new software application that enables technical staff to create, edit,

access, and distribute measure characterizations that support Efficiency Vermont

activities. This new application, to be released in the summer of 2013, is designed to

replace the more cumbersome Word documents currently used to store and share

these characterizations.

 planned and began development of an online system for processing rebate

applications, scheduled to launch in 2013.

 evaluated strategic use of technology and underwent an assessment to instruct

future buy/build decisions.

2.5.2 P LANNING AND R EPORTING

Efficiency Vermont prepared and submitted required documents to the Vermont Public

Service Board, DPS, and required stakeholders. These documents included an annual plan,

an annual savings claim, an annual highlights brochure, and monthly and quarterly reports.

These activities were undertaken in fulfillment of requirements specified under agreements

with State agencies, to maintain accountability and to provide accurate tracking of progress

for optimizing service delivery, for public benefit, and for the benefit of entities outside

Vermont seeking replication.

2.5.3 E VALUATION

Efficiency Vermont continued to follow rigorous, ongoing quality management protocols in

alignment with the Quantifiable Performance Indicators Plan (discussed in Section 1.1)

and with the Service Quality and Reliability Plan (see Section 3.6), which defines customer

service performance standards in these key categories: General customer satisfaction,

project customer satisfaction, incoming call responsiveness, and complaint rate and

resolution.

In 2012, Efficiency Vermont also engaged in evaluation of:

 Vermont small business demographics, motivations, and barriers in regard to

efficiency investments, and degree of energy efficienc y knowledge;

 homeowner energy efficiency behaviors, awareness of Home Performance with

ENERGY STAR, and awareness of Efficiency Vermont and its services;

 the potential challenges and opportunities of efforts to motivate businesses to

invest in energy efficiency retrofits through fina ncing, and the impact of Efficiency Vermont’s CFL advertising campaign and CFL pricing.

As an essential part of its reporting efforts, Efficiency Vermont undertook activities

designed to maintain the accuracy of reported savings claims, including:

 maintaining and updating the Technical Reference Manual, which characterizes

energy

‐ saving measures on the basis of several parameters: Annual electric savings,

annual coincident peak savings, annual fossil fuel energy savings, incremental costs

and measure lives, and other applicable resource savings such as water savings and

operational and maintenance cost savings;

 working with the DPS as it conducts its annual savings verification to review the

initial savings claim, and

 participating in the Te chnical Advisory Group with the DPS, Burlington Electric

Department, and other stakeholders to resolve any issues arising from the annual

savings verification process and to provide a proactive mechanism for developing

energy characterization and savings calculations.

# 3. R ESOURCE AND 

# N ON



# ‐ R ESOURCE 

# A CQUISITION 

# R ESULTS

The tables presented in this section contain information on results from both Resource

Acquisition and Non

‐ Resource Acquisition activity, as well as a summary of Service Quality

and Reliability. Reporting these results in this manner is new for 2012. These additions are

the outcome of discussions between Efficiency Vermont staff and the Vermont Department

of Public Service.Total

Efficiency Vermont

Resource Acquisition Heating and

Process Fuels

Resource Acquisition Electric

Resource Acquisition Customer Credit

Resource

Acquisition

Efficiency Vermont Costs

Year to Date Costs $35,939,316 $3,744,116 $31,999,600 $195,600

* Annual Budget Estimate $36,972,900 $3,934,800 $32,285,400 $752,700

Unspent Annual Budget Estimate $1,033,584 $190,684 $285,800 $557,100

% Annual Budget Estimate Unspent 3% 5% 1% 74%

Other Costs and Commitments

Participant Costs Year to Date $32,385,760 $11,072,734 $21,231,064 $81,963

Third Party Costs Year to Date $3,207,648 $1,048,636 $2,159,012 $0

Savings Results

MWh Year to Date 111,054 -171 110,179 1,046

MWh Cumulative starting 1/1/12 111,054 -171 110,179 1,046

Winter Peak Coincident kW Savings Results

Winter Coincident Peak kW Year to Date 22,184 97 21,970 117

Winter Coincident Peak kW Cumulative Starting 1/1/12 22,184 97 21,970 117

Summer Peak Coincident kW Savings Results

Summer Coincident Peak kW Year to Date 15,147 -68 15,097 117

Summer Coincident Peak kW Cumulative Starting 1/1/12 15,147 -68 15,097 117

TRB Savings Results

TRB Year to Date $150,326,627 $30,830,035 $118,358,445 $1,138,147

TRB Cumulative Starting 1/1/12 $150,326,627 $30,830,035 $118,358,445 $1,138,147

MMBtu Savings Results

MMBtu Year to Date 128,846 78,361 50,485 0

MMBtu Cumulative Starting 1/1/12 128,846 78,361 50,485 0

Participation

Partic.w/ installs Year to Date 46,084 2,397 43,686 1

Partic.w/ installs Cumulative starting 1/1/12 46,084 2,397 43,686 1

* Annual projections are estimates only and provided for informational purposes. 3 3 .1 Resource Acquisition SummaryBudget

Current Year

2012 Actual

Current Year

2012 % Budget

2012

‐ 2014 Actual

2012

‐ 2014 %

RESOURCE ACQUISITION

Electric Efficiency Funds Activities

Business Sector 18,644,500 $ 17,809,246 $ 96% 69,539,760 $ 17,809,246 $ 26%

Customer Credit 740,000 $ 192,307 $ 26% 3,038,500 $ 192,307 $ 6%

Residential Sector 13,098,100 $ 13,652,397 $ 104% 31,996,780 $ 13,652,397 $ 43%

Total Electric Efficiency Funds Activities 32,482,600 $ 31,653,950 $ 97% 104,575,040 $ 31,653,950 $ 30%

Heating and Process Fuels Funds Activities 2

Business Sector 967,200 $ 543,447 $ 56% 3,300,580 $ 543,447 $ 16%

Residential Sector 2,901,500 $ 3,137,721 $ 108% 9,901,640 $ 3,137,721 $ 32%

Total Heating and Process Fuels Funds Activities 3,868,700 $ 3,681,168 $ 95% 13,202,220 $ 3,681,168 $ 28%

TOTAL RESOURCE ACQUISITION 36,351,300 $ 35,335,118 $ 97% 117,777,260 $ 35,335,118 $ 30%

NON

‐ RESOURCE ACQUISITION

Education and Training 813,600 $ 834,357 $ 103% 2,462,118 $ 834,357 $ 34%

Applied Research and Development 490,000 $ 268,937 $ 55% 1,311,542 $ 268,937 $ 21%

Planning and Reporting 291,400 $ 383,165 $ 131% 1,333,197 $ 383,165 $ 29%

Evaluation 839,600 $ 631,535 $ 75% 2,461,407 $ 631,535 $ 26%

Policy and Public Affairs 346,800 $ 555,740 $ 160% 1,047,847 $ 555,740 $ 53%

Information Technology 835,000 $ 703,044 $ 84% 2,522,665 $ 703,044 $ 28%

General Administration 249,800 $ 256,314 $ 103% 755,406 $ 256,314 $ 34%

TOTAL NON

‐ RESOURCE ACQUISITION 3,866,200 $ 3,633,092 $ 94% 11,894,183 $ 3,633,092 $ 31%

Smart Grid (2011 Carryover) 473,200 $ 81,664 $ 17% 473,200 $ 81,664 $ 17%

Operations Fee $699,600 $668,398 96% $2,229,200 $668,398 30%

SUB

‐ TOTAL COSTS (prior to Performance

‐ Based Fee) 41,390,300 $ 39,718,272 $ 96% 132,373,842 $ 39,718,272 $ 30%

Performance

‐ Based Fee

‐ $

‐ $ 0% 3,272,900 $

‐ $ 0%

TOTAL COSTS (including Performance

‐ Based Fee) 41,390,300 $ 39,718,272 $ 96% 135,646,742 $ 39,718,272 $ 29% 3 .2 Budget Summary 1

1 Annual budgets are provided for information purposes only. Efficiency Vermont operates under three

‐ year Board approved budgets.

2 Heating and Process Fuels Budgets have been adjusted to include projected revenue increase as filed November 1 st 2012QPI#TitlePerformance Indicator / MilestoneTargetActual %1 Electricity SavingsAnnual incremental net MWh savings274,000 110,179 40%2 Total Resource BenefitsPresent worth of lifetime electric, fossil, and water benefits$315,710,000 $118,358,445 37%3 Statewide Summer Peak Demand Savings Cumulative net summer peak demand (kW) savings41,920 15,097 36%4.a.Cumulative net summer net peak demand savings in the St Albans area1,800584 32%4.b.Cumulative net summer net peak demand savings in the Susie Wilson area1,570870 55%5 Business ComprehensivenessCustom, business retrofit or equipment replacement projects with multiple end-uses37859 16%6 Market Transformation ResidentialVermont 1-4 unit residential new construction program participation in 2014 as % oftotal 1-4 unit building permits in 201340%0% 0%7 Market Transformation BusinessInstances where an energy efficiency measure supply chain partner is attached tocompleted business project7,360 2,634 36%MPR#TitleMinimum RequirementMinimumActual %8 Minimum Electric BenefitsTotal electric benefits divided by total costs1.22.7 225%9Threshold (or minimum acceptable) Level ofParticipation by Residential CustomersTotal residential sector spending$22,000,000 $13,885,853 63%10Threshold (or minimum acceptable) Level ofParticipation by Low-Income HouseholdsTotal low-income single and multifamily services spending$7,500,000 $4,467,259 60%11Threshold (or minimum acceptable) Level ofParticipation by Small Business CustomersNumber of total non-residential premises with annual electric use of 40,000 kWh/yr orless that acquire kwh savings1,9501,892 97%12 Geographic EquityTRB for each geographic area is greater than values shown on Geo-Equity Table143 21%13Administrative Efficiency - Management Span ofControlStaff-to-Supervisor FTE ratio > 8.5:18.59.8 115%14Administrative Efficiency - Key ProcessImprovementsMeet all pre-determined milestones on schedule52 40%15 Service QualityAchieve 92 or more metric points9228 30%-3.3 Electric Performance Indicators & Minimum RequirementsSummer Peak Demand Savingsin Geographic AreasGeographic Area

(Counties) Minimum

TRB

. Actual

TRB % of

Goal

Addison $8,473,457 $6,402,443 76%

Bennington $8,542,688 $6,092,116 71%

Caledonia $7,185,374 $12,176,817 169%

Chittenden $29,546,914 $30,308,881 103%

Essex / Orleans $7,717,769 $6,553,853 85%

Franklin $16,148,322 $8,130,924 50%

Grand Isle $1,604,009 $655,896 41%

Lamoille $5,632,070 $6,254,302 111%

Orange $6,658,830 $2,938,457 44%

Rutland 1 $14,184,50 $10,344,88 73%

Washington $13,699,893 $10,489,698 77%

Windham $10,243,229 $9,304,418 91%

Windsor $13,040,738 $8,705,756 67%

Total $142,677,800 $118,358,445 83%

1 Actual values exclude Customer Credit

. 

### 3 .4 Electric Minimum TRB per Geographic Area (QPI #12)QPI#TitlePerformance Indicator / Milestone Target Actual %1Thermal & MechanicalEnergy Efficiency SavingsAnnual incremental net MMBtu savings149,000 78,361 53%a. Average air leakage reduction per project 34% 32% 94%b. Percent of projects with square feet ofinsulation added equivalent to at least 50% of thehome's finished square feet of floor area44% 87% 197%c. Percent of projects with both shell measuresand heating system measures installed16% 14% 88%MPR#TitleMinimum RequirementMinimum Actual %3Threshold (or minimum acceptable) Level ofParticipation by Residential CustomersResidential sector spendingas % of total spending62.5% 85.2% 136%4Threshold (or minimum acceptable) Level ofParticipation by Low-Income HouseholdsLow-income single- and multi-family spendingas % of total spending17.0% 43.6% 257%3.5 Heating and Process Fuels FundsPerformance Indicators & Minimum Requirements2 Residential Single Family ComprehensivenessMetric #Metric DescriptionReportingFrequencyActualPerformancethis PeriodPointsEarnedthis PeriodCumulative2012-14Points EarnedTotalPossible2012-14Points%1AResidential Customer Service Satisfaction: Percentage of service categorieswith average respondent rating better than benchmark shall be≥50%performanceperiodNA NA06 0%1BResidential Customer Service Satisfaction: Percentage of service categorieswith average respondent rating worse than benchmark shall be≤20%performanceperiodNA NA06 0%2ABusiness Customer Service Satisfaction: Percentage of service categorieswith average respondent rating better than benchmark shall be≥50%performanceperiodNA NA06 0%2BBusiness Customer Services Satisfaction: Percentage of service categorieswith average respondent rating worse than benchmark shall be≤20%performanceperiodNA NA06 0%3Customer Satisfaction upon Project Completion: Per each market segment,annual percentage of survey respondents with average service ratings of 3 (orbetter) shall be≥90%annually 98%4412 33%4 Average answer time shall be≤15 seconds per callquarterly 71412 33%5 Average percentage of calls answered shall be≥92%quarterly 96%1412 33%6 Average percentage of abandoned calls shall be≤3%quarterly 1%1412 33%7Percentage of complaint follow-up call attempted by end of next business dayshall be≥95%quarterly 100% 1412 33%8Percentage of complaints closed within 12 business days of initial complaintcall shall be≥95%quarterly 100% 1412 33%9For each reporting year, the ratio of total complaints received per total numberof Efficiency Vermont participants shall be≤0.5% (one-half of one percent)annually 0.1% 4412 33%Totals13 28 108 26%3.6 Service Quality and Reliability Summary ReportTotalsBusiness Energy ServicesOtherServicesAll ResourceAcquisition(including CC)EfficiencyVermontResourceAcquisitionSubtotalBusinessEnergy ServicesSubtotalResidentialEnergyServicesBusinessNewConstructionBusinessExisting FacilitiesResidentialNewConstructionEfficientProductsExistingHomesCustomerCreditProgramElectric Resource Acquisiton CostsYear to Date Costs$32,195,232 $31,999,637 $18,113,784 $13,885,853 $3,383,808 $14,729,976 $2,467,505 $6,547,533 $4,870,814 $195,595Annual Budget Estimate1$33,038,100 $32,285,400 $18,963,300 $13,322,100 $2,759,800 $16,203,500 $2,524,600 $7,104,900 $3,692,600 $752,700Unspent Annual Budget Estimate $842,868 $285,763 $849,516 ($563,753) ($624,008) $1,473,524 $57,095 $557,367 ($1,178,214) $557,105% Annual Budget Estimate Unspent 3% 1% 4% -4% -23% 9% 2% 8% -32% 0%Savings Results.MWh Year to Date111,225110,17967,68742,492 15,31052,3771,58036,8024,1101,046MWh Cumulative starting 1/1/12111,225110,17967,68742,492 15,31052,3771,58036,8024,1101,0463-Year MWh Goalnap 274,000193,20080,800 26,400166,800 4,000 65,800 11,000nap% of 3-Year MWh Goalnap40%35%53%58%31%40%56%37% napWinter Coincident Peak kW Year to Date22,08621,9709,73112,2381,8757,85635811,117764117Winter Coincident Peak kW Cumulative starting 1/1/1222,08621,9709,73112,2381,8757,85635811,117764117Summer Coincident Peak kW Year to Date15,21415,0979,1125,9852,1716,9412105,435340117Summer Coincident Peak kW Cumulative starting 1/1/1215,21415,0979,1125,9852,1716,9412105,4353401173-Year Summer Coincident Peak kW Goalnap41,92029,22012,7005,10024,120800 10,600 1,300nap% of 3-Year Summer Coincident Peak kW Goalnap36%31%47%43%29%26%51%26% napTRB Year to Date$119,496,592 $118,358,445 $76,866,292 $41,492,153 $28,390,079 $48,476,213 $10,335,545 $26,602,699 $4,553,909 $1,138,147TRB Cumulative starting 1/1/12$119,496,592 $118,358,445 $76,866,292 $41,492,153 $28,390,079 $48,476,213 $10,335,545 $26,602,699 $4,553,909 $1,138,1473-Year TRB Goalnap $315,710,000 $211,737,900 $103,972,100 $30,527,000 $181,210,900 $27,816,500 $55,433,600 $20,722,000nap% of 3-Year TRB Goalnap37%36%40%93%27%37%48%22% napAssociated BenefitsMMBtu Year to Date50,48550,48539,84210,643 33,3686,47415,993(5,477)1270MMBtu Cumulative starting 1/1/1250,48550,48539,84210,643 33,3686,47415,993(5,477)1270ParticipationPartic.w/ installs Year to Date43,68743,6863,41240,2742293,1831,04334,3764,8551Partic.w/ installs Cumulative starting 1/1/1243,68743,6863,41240,2742293,1831,04334,3764,85512Residential Energy Services3.7 Electric Resource Acquisition Summary1Annual budgets are provided for information purposes only. Efficiency Vermont operates under three-year Board approved budgets.Prior Year Current Year

2012 Cumulative

starting 1/1/12 Cumulative

starting 1/1/12

# participants with installations NA 43,687 43,687 43,687

Operating Costs

Administration NA $1,320,315 $1,320,315 $1,320,315

Operations and Implementation NA $4,267,788 $4,267,788 $4,267,788

Strategy and Planning NA $1,380,366 $1,380,366 $1,380,366

Subtotal Operating Costs NA $6,968,468 $6,968,468 $6,968,468

Technical Assistance Costs

Services to Participants NA $4,681,893 $4,681,893 $4,681,893

Services to Trade Allies NA $344,238 $344,238 $344,238

Subtotal Technical Assistance Costs NA $5,026,131 $5,026,131 $5,026,131

Support Services

Transportation NA $0 $0 $0

Targeted Implementation NA $0 $0 $0

Consulting NA $105,158 $105,158 $105,158

Marketing NA $1,288,107 $1,288,107 $1,288,107

EM&V NA $185,885 $185,885 $185,885

Policy NA $101,976 $101,976 $101,976

Information Technology NA $279 $279 $279

Customer Support NA $179,693 $179,693 $179,693

Business Development NA $7,142 $7,142 $7,142

Subtotal Support Services Costs NA $1,868,241 $1,868,241 $1,868,241

Incentive Costs

Incentives to Participants 1 NA $18,257,763 $18,257,763 $18,257,763

Incentives to Trade Allies NA $74,629 $74,629 $74,629

Subtotal Incentive Costs NA $18,332,392 $18,332,392 $18,332,392

Total Efficiency Vermont Costs NA $32,195,232 $32,195,232 $32,195,232

Total Participant Costs NA $21,313,027 $21,313,027 $21,313,027

Total Third Party Costs NA $2,159,012 $2,159,012 $2,159,012

Total Resource Acquisition Costs NA $55,667,271 $55,667,271 $55,667,271

Annualized MWh Savings NA 111,225 111,225 111,225

Lifetime MWh Savings NA 1,245,235 1,245,235 1,245,235

TRB Savings (2012 $) NA $119,496,592 $119,496,592 $119,496,592

Winter Coincident Peak kW Savings NA 22,086 22,086 22,086

Summer Coincident Peak kW Savings NA 15,214 15,214 15,214

Annualized MWh Savings/Participant NA 2.546 2.546 2.546

Weighted Lifetime NA 11 11 11

Annualized MWh Savings (adjusted for measure life) 110,722

Winter Coincident Peak kW Savings (adjusted for measure life) 21,997

Summer Coincident Peak kW Savings (adjusted for measure life) 15,160 

### 3 .8 Electric Resource Acquisition including Customer Credit

1 Business Existing Facilities (BEF) incentive costs were under stated by $39,716 (~ 0.4%) in 2012 monthly invoices due to an er ror in

the GMP Energy Efficiency Fund BEF Mutual Fund cost allocation. The adjustment to correct the error will be completed in the Ma rch

2013 GMP and EVT invoices. The overall incentive totals are accurately reported in table 2.10.Prior Year Current Year

2012 Cumulative

starting 1/1/12 Cumulative

starting 1/1/12

# participants with installations NA 43,686 43,686 43,686

Operating Costs

Administration NA $1,312,607 $1,312,607 $1,312,607

Operations and Implementation NA $4,263,107 $4,263,107 $4,263,107

Strategy and Planning NA $1,380,162 $1,380,162 $1,380,162

Subtotal Operating Costs NA $6,955,876 $6,955,876 $6,955,876

Technical Assistance Costs

Services to Participants NA $4,659,786 $4,659,786 $4,659,786

Services to Trade Allies NA $338,497 $338,497 $338,497

Subtotal Technical Assistance Costs NA $4,998,283 $4,998,283 $4,998,283

Support Services

Transportation NA $0 $0 $0

Targeted Implementation NA $0 $0 $0

Consulting NA $105,005 $105,005 $105,005

Marketing NA $1,284,736 $1,284,736 $1,284,736

EM&V NA $184,803 $184,803 $184,803

Policy NA $96,525 $96,525 $96,525

Information Technology NA $278 $278 $278

Customer Support NA $179,268 $179,268 $179,268

Business Development NA $7,137 $7,137 $7,137

Subtotal Support Services Costs NA $1,857,752 $1,857,752 $1,857,752

Incentive Costs

Incentives to Participants 1 NA $18,113,096 $18,113,096 $18,113,096

Incentives to Trade Allies NA $74,629 $74,629 $74,629

Subtotal Incentive Costs NA $18,187,725 $18,187,725 $18,187,725

Total Efficiency Vermont Costs NA $31,999,637 $31,999,637 $31,999,637

Total Participant Costs NA $21,231,064 $21,231,064 $21,231,064

Total Third Party Costs NA $2,159,012 $2,159,012 $2,159,012

Total Resource Acquisition Costs NA $55,389,712 $55,389,712 $55,389,712

Annualized MWh Savings NA 110,179 110,179 110,179

Lifetime MWh Savings NA 1,229,541 1,229,541 1,229,541

TRB Savings (2012 $) NA $118,358,445 $118,358,445 $118,358,445

Winter Coincident Peak kW Savings NA 21,970 21,970 21,970

Summer Coincident Peak kW Savings NA 15,097 15,097 15,097

Annualized MWh Savings/Participant NA 2.522 2.522 2.522

Weighted Lifetime NA 11 11 11

Annualized MWh Savings (adjusted for measure life) 109,675

Winter Coincident Peak kW Savings (adjusted for measure life) 21,880

Summer Coincident Peak kW Savings (adjusted for measure life) 15,043 3 .9 Electric Resource Acquisition excluding Customer Credit

1 Business Existing Facilities (BEF) incentive costs were under stated by $39,716 (~ 0.4%) in 2012 monthly invoices due to an er ror in

the GMP Energy Efficiency Fund BEF Mutual Fund cost allocation. The adjustment to correct the error will be completed in the Ma rch

2013 GMP and EVT invoices. The overall incentive totals are accurately reported in table 2.10.3.10 Electric Resource Acquisition - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$851,625Air ConditioningEff.1,172 3,434 3,118 63,857 162 435 158 0 $429,839$1,674,013Cookingand Laundry4,869 1,677 1,354 23,388 241 179 1,868 59,765 $513,422$481,903Design Assistance122 1,032 920 13,070 91 78 2,010 0 $509,863-$222,227Electronics3,531 2,959 2,939 15,840 319 313 0 0 $292,811$194,044Hot Water Efficiency1,574 558 511 4,313 63 48 2,369 7,949 $58,467$130,557Hot Water Fuel Switch138 469 631 14,072 71 43 -1,835 0 $76,440$3,555,529Industrial Process Eff.72 9,237 9,758 105,378 1,523 948 11,726 0 $823,266$7,403,008Lighting33,811 74,938 76,575 786,965 17,282 11,402 -27,9420 $12,543,493$1,991,619Motors405 7,751 7,341 97,246 760 854 -1,8450 $361,240$60,853Other Efficiency752 1,529 1,321 11,552 606 43 2,294 1,454 $407,776$107,242Other Fuel Switch254 197 216 5,241 62 41-70 $31,470-$41,823Other Indirect Activity610000000 $42,775$781,000Refrigeration4,028 4,065 3,761 48,737 476 411 308 88 $1,552,184$3,742,439Space Heat Efficiency875 981 899 21,109 208 120 52,3130 $205,808$257,919Space Heat Fuel Switch44 190 177 5,714 31 0 -695 0 $41,000$261,495Ventilation1,266 1,143 1,059 12,972 71 182 9,763 0 $261,959$1,868Water Conservation1 18 17 88 2 1 0 0 $1,000110,179 110,596 1,229,541 21,970 15,097 50,485 69,257Totals$18,152,813 $21,231,0643.11 Electric Resource Acquisition - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$43,197Barton213 228 220 2,410 51 30 298 215 $60,703-$17,380Burlington47 228 207 2,146 28 31 -117 0 $33,283$8,909,249CVPS18,580 45,651 46,009 505,962 8,872 6,409 34,201 30,939 $7,718,958$29,245EnosburgFalls229 600 608 5,889 153 85 -59 327 $110,815$8,097,483Green Mountain11,525 42,173 42,312 487,143 8,227 5,873 7,813 22,658 $6,077,134$56,218Hardwick555 650 658 6,344 165 97 106 719 $179,234$10,771Hyde Park205 456 479 4,136 120 73 -49 260 $94,544$41,190Jacksonville80 130 118 2,594 28 13 26 96 $27,677$50,496Johnson222 441 419 4,624 91 52 391 101 $88,230$115,952Ludlow205 899 975 8,277 151 111 158 213 $120,067$281,520Lyndonville777 1,530 1,569 16,592 369 179 1,379 890 $388,105$26,054Morrisville562 1,244 1,265 11,479 305 170 -325 710 $253,599$211,332Northfield297 711 743 7,537 132 107 174 438 $156,661-$63Orleans150 122 125 1,067 31 17 -32 94 $29,290$778,450Stowe459 2,248 2,223 29,683 506 199 450 522 $516,460$262,258Swanton438 1,097 1,108 13,507 214 141 8 941 $229,597$2,230,606VT Electric Coop6,721 10,471 10,224 108,134 2,187 1,334 5,648 7,977 $1,782,713$151VT Marble77 17 18 139 4 2 0 25 $2,588$104,337Washington Electric2,344 1,284 1,318 11,881 335 175 415 2,133 $283,155110,179 110,596 1,229,541 21,970 15,097 50,485 69,257Totals43,686$18,152,813 $21,231,0643.12 Electric Resource Acquisition - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$1,259,727Addison2,504 5,786 5,683 69,731 1,161 778 1,288 4,463 $1,176,966$1,376,150Bennington2,558 6,185 6,456 65,664 1,224 1,015 568 3,610 $1,151,201$1,415,697Caledonia2,404 6,141 6,160 66,351 1,253 863 25,190 2,622 $1,241,382$4,979,534Chittenden8,298 31,150 31,285 356,049 6,147 4,291 2,601 18,058 $4,007,154$16,571Essex471 491 462 4,556 135 59 -63 640 $125,441$1,313,431Franklin3,274 9,058 8,999 96,875 1,641 1,213 -305 5,951 $1,380,511$96,949Grand Isle679 675 657 6,821 160 86 -14 802 $139,856$1,435,081Lamoille2,268 5,192 5,216 57,444 1,218 601 4,468 3,121 $1,140,166$281,593Orange2,285 3,044 2,993 31,187 746 443 88 2,992 $662,399$1,348,835Orleans2,807 5,477 5,234 64,999 1,083 695 1,949 2,937 $1,025,941$1,922,621Rutland4,757 10,811 11,225 119,521 2,177 1,339 3,667 7,054 $1,694,527$2,247,208Washington4,968 10,208 10,403 110,306 1,987 1,536 3,777 6,382 $1,876,482$2,044,844Windham2,842 7,919 7,882 86,088 1,482 1,065 6,070 5,232 $1,188,184$1,492,823Windsor3,571 8,042 7,943 93,949 1,556 1,112 1,200 5,392 $1,342,603110,179 110,596 1,229,541 21,970 15,097 50,485 69,257Totals43,686$18,152,813 $21,231,064Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap $89,084,706

Fossil Fuel Savings (Costs) $1,143,633 $21,316,183

Water Savings (Costs) $518,611 $7,957,577

Total $1,662,244 $118,358,445

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total 110,596 97,719 110,179

Winter on peak 43,105 37,923 43,041

Winter off peak 33,025 29,187 33,265

Summer on peak 19,352 17,219 17,219

Summer off peak 15,114 13,391 14,827

Coincident Demand Savings (kW)

Winter 23,595 19,972 21,970

Shoulder 0 0 0

Summer 15,648 13,662 15,097

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 63,198 69,257 923,311

Annualized fuel savings (increase) MMBtu Total 49,070 50,485 1,012,375

LP 18,429 18,547 354,985

NG 4,193 5,238 80,202

Oil/Kerosene 21,144 21,524 474,360

Wood 4,913 4,766 102,744

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $3,257,552 $2,882,973 $27,543,274

Net Societal Benefits $161,402,315 Savings at Meter 

### 3.13 Electric Resource Acquisition Total Resource Benefits

Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 3,412 3,412

Operating Costs

Administration NA $553,305 $553,305

Operations and Implementation NA $1,227,510 $1,227,510

Strategy and Planning NA $1,188,364 $1,188,364

Subtotal Operating Costs NA $2,969,179 $2,969,179

Technical Assistance Costs

Services to Participants NA $2,969,752 $2,969,752

Services to Trade Allies NA $230,888 $230,888

Subtotal Technical Assistance Costs NA $3,200,640 $3,200,640

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $26,450 $26,450

Marketing NA $440,091 $440,091

EM&V NA $138,188 $138,188

Policy NA $38,605 $38,605

Information Technology NA $98 $98

Customer Support NA $82,868 $82,868

Business Development NA $6,549 $6,549

Subtotal Support Services Costs NA $732,849 $732,849

Incentive Costs

Incentives to Participants 1 NA $11,142,527 $11,142,527

Incentives to Trade Allies NA $68,589 $68,589

Subtotal Incentive Costs NA $11,211,115 $11,211,115

Total Efficiency Vermont Costs NA $18,113,784 $18,113,784

Total Participant Costs NA $18,776,040 $18,776,040

Total Third Party Costs NA $255,045 $255,045

Total Resource Acquisition Costs NA $37,144,869 $37,144,869

Annualized MWh Savings NA 67,687 67,687

Lifetime MWh Savings NA 879,626 879,626

TRB Savings (2012 $) NA $76,866,292 $76,866,292

Winter Coincident Peak kW Savings NA 9,731 9,731

Summer Coincident Peak kW Savings NA 9,112 9,112

Annualized MWh Savings/Participant NA 19.838 19.838

Weighted Lifetime NA 13 13 

### 3.14 Electric Business Energy Services Summary

1 Business Existing Facilities (BEF) incentive costs were under stated by $39,716 (~ 0.4%) in 2012 monthly

invoices due to an error in the GMP Energy Efficiency Fund BEF Mutual Fund cost allocation. The adjustment to

correct the error will be completed in the March 2013 GMP and EVT invoices. The incentive totals for BEF are

accurately reported in table 2.15.3.15 Electric Business Energy Services - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$833,318Air ConditioningEff.177 3,323 2,994 62,250 161 399 158 0 $391,792$61,016Cookingand Laundry13 78 75 1,016 106 417 3,472 $8,785$481,903Design Assistance122 1,032 920 13,070 91 78 2,010 0 $509,863$21,627Electronics3 123 110 786 12 10 0 0 $4,848$137,709Hot Water Efficiency16 33 32 26044 9570 $11,303$4,947Hot Water Fuel Switch3 85 95 2,551 12 13 -3220 $9,840$3,555,529Industrial Process Eff.72 9,237 9,758 105,378 1,523 948 11,7260 $823,266$8,469,666Lighting2,579 40,650 37,917 538,946 6,117 6,301 -21,0900 $8,099,145$1,975,048Motors133 7,643 7,244 95,477 739 825 -1,8470 $343,320$60,853Other Efficiency752 1,529 1,321 11,552 606 43 2,294 1,454 $407,776$85,726Other Fuel Switch4 83 81 1,826 34 20 3670 $18,800$1,787Other Indirect Activity5 0 0 0 0 0 0 0$1,140$567,702Refrigeration146 2,538 2,333 29,684 332 246 308 88 $293,185$2,262,495Space Heat Efficiency112 366 339 6,652 38 58 35,4630 $69,966$16,790Space Heat Fuel Switch1 0 0 0 0 0 -130 0 $1,000$238,056Ventilation73 949 880 10,090 49 159 9,530 0 $187,215$1,868Water Conservation1 18 17 88 2 1 0 0 $1,00067,687 64,117 879,626 9,731 9,112 39,842 5,014Totals$11,182,243 $18,776,040Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 40,274 40,274

Operating Costs

Administration NA $759,302 $759,302

Operations and Implementation NA $3,035,597 $3,035,597

Strategy and Planning NA $191,798 $191,798

Subtotal Operating Costs NA $3,986,697 $3,986,697

Technical Assistance Costs

Services to Participants NA $1,690,034 $1,690,034

Services to Trade Allies NA $107,609 $107,609

Subtotal Technical Assistance Costs NA $1,797,643 $1,797,643

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $78,554 $78,554

Marketing NA $844,644 $844,644

EM&V NA $46,614 $46,614

Policy NA $57,920 $57,920

Information Technology NA $180 $180

Customer Support NA $96,400 $96,400

Business Development NA $588 $588

Subtotal Support Services Costs NA $1,124,902 $1,124,902

Incentive Costs

Incentives to Participants NA $6,970,570 $6,970,570

Incentives to Trade Allies NA $6,040 $6,040

Subtotal Incentive Costs NA $6,976,610 $6,976,610

Total Efficiency Vermont Costs NA $13,885,853 $13,885,853

Total Participant Costs NA $2,455,023 $2,455,023

Total Third Party Costs NA $1,903,968 $1,903,968

Total Resource Acquisition Costs NA $18,244,844 $18,244,844

Annualized MWh Savings NA 42,492 42,492

Lifetime MWh Savings NA 349,915 349,915

TRB Savings (2012 $) NA $41,492,153 $41,492,153

Winter Coincident Peak kW Savings NA 12,238 12,238

Summer Coincident Peak kW Savings NA 5,985 5,985

Annualized MWh Savings/Participant NA 1.055 1.055

Weighted Lifetime NA 8 8 

### 3.16 Electric Residential Energy Services Summary3.17 Electric Residential Energy Services - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$18,307Air ConditioningEff.995 112 124 1,607 1 35 0 0 $38,047$1,612,996Cookingand Laundry4,856 1,599 1,279 22,373 231 172 1,451 56,294 $504,637-$243,854Electronics3,528 2,836 2,830 15,054 307 303 0 0 $287,963$56,335Hot Water Efficiency1,558 525 479 4,052 59 44 1,413 7,949 $47,164$125,610Hot Water Fuel Switch135 384 536 11,521 59 30 -1,514 0 $66,600-$1,066,658Lighting31,232 34,288 38,658 248,019 11,165 5,101 -6,8530 $4,444,348$16,571Motors272 109 96 1,769 21 2920 $17,920$21,516Other Fuel Switch250 114 134 3,415 28 21 -3750 $12,670-$43,610Other Indirect Activity560000000 $41,635$213,299Refrigeration3,882 1,527 1,428 19,053 144 165 0 0 $1,258,999$1,479,944Space Heat Efficiency763 615 560 14,457 170 61 16,8500 $135,842$241,129Space Heat Fuel Switch43 190 177 5,714 31 0 -565 0 $40,000$23,438Ventilation1,193 193 179 2,882 22 23 233 0 $74,74442,492 46,480 349,915 12,238 5,985 10,643 64,243Totals$6,970,570 $2,455,023Business Energy ServicesServicesEfficiency VermontServices andInitiativesSubtotalBusinessEnergy ServicesSubtotalResidentialEnergyServicesBusinessNewConstructionBusinessExistingFacilitiesResidentialNewConstructionEfficientProductsExistingHomesCostsYear to Date Costs$3,744,116 $552,740 $3,191,376 $128,058 $424,682$6,285$0 $3,185,091Annual Budget Estimate1$3,934,800 $983,700 $2,951,100 $72,200 $911,500$5,100$0 $2,946,000Unspent Annual Budget Estimate$190,684 $430,960 ($240,276) ($55,858) $486,818 ($1,185)$0 ($239,091)% Annual Budget Estimate Unspent5%44%-8%-77%53%napnap-8%Savings ResultsMMBtu Year to Date78,36151,87626,48518,83433,042252nap 26,233MMBtu Cumulative starting 1/1/1278,36151,87626,48518,83433,042252nap 26,2333-Year MMBtu Goal126,00029,69096,3101,85027,84030nap 96,280% of 3-Year MMBtu Goal62%175%27% 1018%119%839%nap27%Associated Electric BenefitsMWh Year to Date(171)(404)233(25)(379)(0)nap233MWh Cumulative starting 1/1/12(171)(404)233(25)(379)(0)nap233Winter Coincident Peak kW Year to Date97(21)118(22)1(0)nap119Winter Coincident Peak kW Cumulative starting 1/1/1297(21)118(22)1(0)nap119Summer Coincident Peak kW Year to Date(68)(68)110(78)(0)nap1Summer Coincident Peak kW Cumulative starting 1/1/12(68)(68)110(78)(0)nap1ParticipationPartic.w/ installs Year to Date2,3971882,2094114739nap2,170Partic.w/ installs Cumulative starting 1/1/122,3971882,2094114739nap2,170Residential Energy Services3.18 Heating and Process Fuels Resource Acquisition Summary1Annual budgets are provided for information purposes only. Efficiency Vermont operates under three-year Board approved budgets.Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 2,397 2,397

Operating Costs

Administration NA $157,884 $157,884

Operations and Implementation NA $570,063 $570,063

Strategy and Planning NA $31,525 $31,525

Subtotal Operating Costs NA $759,473 $759,473

Technical Assistance Costs

Services to Participants NA $33,313 $33,313

Services to Trade Allies NA $10 $10

Subtotal Technical Assistance Costs NA $33,323 $33,323

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $7,106 $7,106

Marketing NA $70,526 $70,526

EM&V NA $8,906 $8,906

Policy NA $5,255 $5,255

Information Technology NA $38 $38

Customer Support NA $14,258 $14,258

Business Development NA $103 $103

Subtotal Support Services Costs NA $106,191 $106,191

Incentive Costs

Incentives to Participants NA $2,740,503 $2,740,503

Incentives to Trade Allies NA $104,626 $104,626

Subtotal Incentive Costs NA $2,845,130 $2,845,130

Total Efficiency Vermont Costs NA $3,744,116 $3,744,116

Total Participant Costs NA $11,072,734 $11,072,734

Total Third Party Costs NA $1,048,636 $1,048,636

Total Resource Acquisition Costs NA $15,865,486 $15,865,486

Annualized MMBtu Savings NA 78,361 78,361

Lifetime MMBtu Savings NA 1,405,054 1,405,054

TRB Savings (2012 $) NA $30,830,035 $30,830,035

Annualized MMBtu Savings/Participant NA 32.691 32.691

Weighted Lifetime NA 18 18 

### 3 .19 Heating and Process Fuels Resource Acquisition3.20 Heating and Process Fuels Services & Initiatives - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$91,454Air ConditioningEff.1 20 18 398 0 7 0 0 $0$3,766Cookingand Laundry33 0 0 0 0 0 0 0$0$73,034Design Assistance40 0 0 0 0 0 658 0 $4,566$731,628Hot Water Efficiency746 -427 -425 -6,4011 -81 12,928 2,606 $165,469$4,086Hot Water Fuel Switch5 7 8217 1 1-9 0$0$1,775,194Industrial Process Eff.800000 21,5950 $77,906$3,583Motors37 0 0 0 0 028 0$0$13,153Other Indirect Activity139 0 0 0 0 0 0 0$0$7,344,805Space Heat Efficiency1,816 212 211 4,069 84-1 39,0650 $2,411,286$844,682Space Heat Fuel Switch91 11 13 389 7 0 1,375 0 $65,433$187,349Ventilation163 5 5 47 5 7 2,721 0 $15,844-171 -171 -1,282 97 -68 78,361 2,606Totals$2,740,503 $11,072,734Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap ($143,322)

Fossil Fuel Savings (Costs) $2,056,773 $30,757,613

Water Savings (Costs) $19,498 $215,743

Total $2,076,272 $30,830,035

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total (171) (152) (171)

Winter on peak 69 62 70

Winter off peak 105 93 183

Summer on peak (244) (217) (217)

Summer off peak (101) (89) (99)

Coincident Demand Savings (kW)

Winter 101 88 97

Shoulder 0 0 0

Summer (70) (61) (68)

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 2,896 2,606 23,461

Annualized fuel savings (increase) MMBtu Total 85,749 78,361 1,405,054

LP 28,366 27,624 566,054

NG 450 405 3,753

Oil/Kerosene 69,793 60,009 979,663

Wood (12,848) (9,677) (144,415)

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $2,247 $2,060 $11,465

Net Societal Benefits $33,359,857 Savings at Meter 

### 3 .21 Heating and Process Fuels Resource Acquisition Total Resource Benefits

Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 188 188

Operating Costs

Administration NA $12,737 $12,737

Operations and Implementation NA $12,022 $12,022

Strategy and Planning NA $9,242 $9,242

Subtotal Operating Costs NA $34,002 $34,002

Technical Assistance Costs

Services to Participants NA $10,291 $10,291

Services to Trade Allies NA $10 $10

Subtotal Technical Assistance Costs NA $10,301 $10,301

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $1,360 $1,360

Marketing NA $2,879 $2,879

EM&V NA $1,039 $1,039

Policy NA $3,108 $3,108

Information Technology NA $1 $1

Customer Support NA $1,814 $1,814

Business Development NA $4 $4

Subtotal Support Services Costs NA $10,205 $10,205

Incentive Costs

Incentives to Participants NA $491,831 $491,831

Incentives to Trade Allies NA $6,400 $6,400

Subtotal Incentive Costs NA $498,231 $498,231

Total Efficiency Vermont Costs NA $552,740 $552,740

Total Participant Costs NA $4,086,155 $4,086,155

Total Third Party Costs NA $0 $0

Total Resource Acquisition Costs NA $4,638,895 $4,638,895

Annualized MMBtu Savings NA 51,876 51,876

Lifetime MMBtu Savings NA 916,629 916,629

TRB Savings (2012 $) NA $20,630,708 $20,630,708

Annualized MMBtu Savings/Participant NA 275.938 275.938

Weighted Lifetime NA 18 18



### 3 .22 Heating and Process Fuels Business Energy Services Summary3.23 Heating and Process Fuels Business Energy Services - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$91,454Air ConditioningEff.1 20 18 398 0 7 0 0 $0$73,000Design Assistance1 0 0 0 0 0 658 0 $3,000$661,010Hot Water Efficiency14 -432 -430 -6,4750 -81 11,0790 $111,616$1,775,194Industrial Process Eff.800000 21,5950 $77,906$1,135,923Space Heat Efficiency14924 299 -26-1 15,0720 $272,033$227,118Space Heat Fuel Switch13 0 0 1 0 0 900 0 $13,433$122,456Ventilation18 6 5 54 5 7 2,572 0 $13,844-404 -402 -5,724 -21 -68 51,876 0Totals$491,831 $4,086,155Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 2,209 2,209

Operating Costs

Administration NA $145,147 $145,147

Operations and Implementation NA $558,041 $558,041

Strategy and Planning NA $22,283 $22,283

Subtotal Operating Costs NA $725,470 $725,470

Technical Assistance Costs

Services to Participants NA $23,021 $23,021

Services to Trade Allies NA $0 $0

Subtotal Technical Assistance Costs NA $23,021 $23,021

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $5,747 $5,747

Marketing NA $67,646 $67,646

EM&V NA $7,867 $7,867

Policy NA $2,147 $2,147

Information Technology NA $37 $37

Customer Support NA $12,444 $12,444

Business Development NA $99 $99

Subtotal Support Services Costs NA $95,986 $95,986

Incentive Costs

Incentives to Participants NA $2,248,672 $2,248,672

Incentives to Trade Allies NA $98,226 $98,226

Subtotal Incentive Costs NA $2,346,899 $2,346,899

Total Efficiency Vermont Costs NA $3,191,376 $3,191,376

Total Participant Costs NA $6,986,579 $6,986,579

Total Third Party Costs NA $1,048,636 $1,048,636

Total Resource Acquisition Costs NA $11,226,591 $11,226,591

Annualized MMBtu Savings NA 26,485 26,485

Lifetime MMBtu Savings NA 488,425 488,425

TRB Savings (2012$) NA $10,199,327 $10,199,327

Annualized MMBtu Savings/Participant NA 11.990 11.990

Weighted Lifetime NA 18 18 

### 3 .24 Heating and Process Fuels Residential Energy Services Summary3.25 Heating and Process Fuels Residential Energy Services - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$3,766Cookingand Laundry33 0 0 0 0 0 0 0$0$34Design Assistance39 0 0 0 0 0 0 0 $1,566$70,618Hot Water Efficiency73255 7410 1,848 2,606 $53,853$4,086Hot Water Fuel Switch5 7 8217 1 1-9 0$0$3,583Motors37 0 0 0 0 028 0$0$13,153Other Indirect Activity139 0 0 0 0 0 0 0$0$6,208,882Space Heat Efficiency1,667 210 207 3,770 1100 23,9930 $2,139,252$617,564Space Heat Fuel Switch78 11 13 388 7 0 475 0 $52,000$64,892Ventilation145 0 0 -7 0 0 149 0 $2,000233 232 4,442 118 1 26,485 2,606Totals$2,248,672 $6,986,579

# 4. M AJOR 

# M ARKET 

# R ESOURCE 

# A CQUISITION 

# R ESULTSPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 229 229

Operating Costs

Administration NA $129,919 $129,919

Operations and Implementation NA $181,164 $181,164

Strategy and Planning NA $461,578 $461,578

Subtotal Operating Costs NA $772,660 $772,660

Technical Assistance Costs

Services to Participants NA $906,413 $906,413

Services to Trade Allies NA $66,406 $66,406

Subtotal Technical Assistance Costs NA $972,819 $972,819

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $7,197 $7,197

Marketing NA $133,176 $133,176

EM&V NA $39,955 $39,955

Policy NA $11,036 $11,036

Information Technology NA $29 $29

Customer Support NA $24,363 $24,363

Business Development NA $94 $94

Subtotal Support Services Costs NA $215,850 $215,850

Incentive Costs

Incentives to Participants NA $1,405,784 $1,405,784

Incentives to Trade Allies NA $16,694 $16,694

Subtotal Incentive Costs NA $1,422,478 $1,422,478

Total Efficiency Vermont Costs NA $3,383,808 $3,383,808

Total Participant Costs NA $5,630,452 $5,630,452

Total Third Party Costs NA $43 $43

Total Resource Acquisition Costs NA $9,014,304 $9,014,304

Annualized MWh Savings NA 15,310 15,310

Lifetime MWh Savings NA 228,005 228,005

TRB Savings (2012 $) NA $28,390,079 $28,390,079

Winter Coincident Peak kW Savings NA 1,875 1,875

Summer Coincident Peak kW Savings NA 2,171 2,171

Annualized MWh Savings/Participant NA 66.857 66.857

Weighted Lifetime NA 15 15 

### 4 .1 Electric Bu siness New Construction Summary4.2 Electric Business New Construction - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$636,427Air ConditioningEff.67 2,055 1,823 40,443 99 251 0 0 $154,766$6,081Cookingand Laundry7 22 20 28344 118 2,470 $3,279$251,832Design Assistance13 680 603 11,267 87 78 1,336 0 $162,895$8,000Electronics1 35 31 346 2 0 0 0 $2,000$122,795Hot Water Efficiency4 -19 -17 -317-10 9450 $1,834$138,842Industrial Process Eff.3 491 537 5,147 63 5400 $91,786$1,819,040Lighting212 8,214 7,322 119,085 1,200 1,313 -4,6560 $774,344$537,600Motors31 2,158 1,915 31,334 210 215 1,2730 $51,965$138,296Other Efficiency18 182 162 2,002 29 26 517 674 $4,833$1,126Other Fuel Switch3 16 14 470 22 7 88 0 $800$234,484Refrigeration25 840 746 9,447 120 128 123 28 $80,872$1,476,427Space Heat Efficiency20 214 190 4,0027 55 28,1070 $51,523$259,502Ventilation45 425 378 4,498 34 39 5,518 0 $24,88715,310 13,722 228,005 1,875 2,171 33,368 3,172Totals$1,405,784 $5,630,452Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap $17,537,329

Fossil Fuel Savings (Costs) $776,978 $10,507,022

Water Savings (Costs) $23,726 $345,729

Total $800,704 $28,390,079

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total 13,722 13,581 15,310

Winter on peak 4,746 4,694 5,328

Winter off peak 3,975 3,933 4,413

Summer on peak 2,873 2,847 2,847

Summer off peak 2,128 2,107 2,333

Coincident Demand Savings (kW)

Winter 1,723 1,704 1,875

Shoulder 0 0 0

Summer 1,989 1,965 2,171

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 3,209 3,172 40,878

Annualized fuel savings (increase) MMBtu Total 33,344 33,368 518,495

LP 6,910 6,911 115,823

NG 745 740 3,554

Oil/Kerosene 25,405 25,431 390,628

Wood 282 282 8,464

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $61,013 $60,860 $784,334

Net Societal Benefits $33,038,979 Savings at Meter 

### 4 .3 Electric Business New Construction Total Resource Benefits

Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 3,183 3,183

Operating Costs

Administration NA $423,386 $423,386

Operations and Implementation NA $1,046,346 $1,046,346

Strategy and Planning NA $726,786 $726,786

Subtotal Operating Costs NA $2,196,519 $2,196,519

Technical Assistance Costs

Services to Participants NA $2,063,339 $2,063,339

Services to Trade Allies NA $164,482 $164,482

Subtotal Technical Assistance Costs NA $2,227,821 $2,227,821

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $19,253 $19,253

Marketing NA $306,915 $306,915

EM&V NA $98,233 $98,233

Policy NA $27,569 $27,569

Information Technology NA $69 $69

Customer Support NA $58,505 $58,505

Business Development NA $6,456 $6,456

Subtotal Support Services Costs NA $516,999 $516,999

Incentive Costs

Incentives to Participants 1 NA $9,736,743 $9,736,743

Incentives to Trade Allies NA $51,895 $51,895

Subtotal Incentive Costs NA $9,788,637 $9,788,637

Total Efficiency Vermont Costs NA $14,729,976 $14,729,976

Total Participant Costs NA $13,145,588 $13,145,588

Total Third Party Costs NA $255,002 $255,002

Total Resource Acquisition Costs NA $28,130,565 $28,130,565

Annualized MWh Savings NA 52,377 52,377

Lifetime MWh Savings NA 651,621 651,621

TRB Savings (2012 $) NA $48,476,213 $48,476,213

Winter Coincident Peak kW Savings NA 7,856 7,856

Summer Coincident Peak kW Savings NA 6,941 6,941

Annualized MWh Savings/Participan t NA 16.455 16.455

Weighted Lifetime NA 12 12 

### 4 .4 Electric Business Existing Facilities Summary

1 Business Existing Facilities (BEF) incentive costs were under stated by $39,716 (~ 0.4%) in 2012 monthly invoices due to

an error in the GMP Energy Efficiency Fund BEF Mutual Fund cost allocation. The adjustment to correct the error will be

completed in the March 2013 GMP and EVT invoices. The incentive totals for BEF are accurately reported in table 3.5.4.5 Electric Business Existing Facilities - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$196,892Air ConditioningEff.110 1,268 1,172 21,807 62 148 158 0 $237,026$54,935Cookingand Laundry6 56 55 73372 300 1,001 $5,506$230,071Design Assistance109 352 317 1,802 4 0 674 0 $346,967$13,627Electronics2 88 79 441 10 10 0 0 $2,848$14,914Hot Water Efficiency12 53 50 57854 120 $9,469$4,947Hot Water Fuel Switch3 85 95 2,551 12 13 -3220 $9,840$3,416,686Industrial Process Eff.69 8,747 9,221 100,230 1,460 894 11,7260 $731,480$6,650,626Lighting2,367 32,436 30,594 419,861 4,917 4,988 -16,4330 $7,324,801$1,437,449Motors102 5,484 5,329 64,143 529 609 -3,1200 $291,354-$77,443Other Efficiency734 1,347 1,160 9,550 577 17 1,778 780 $402,943$84,600Other Fuel Switch1 68 67 1,357 12 13 2790 $18,000$1,787Other Indirect Activity5 0 0 0 0 0 0 0$1,140$333,218Refrigeration121 1,698 1,588 20,237 212 119 185 60 $212,313$786,068Space Heat Efficiency92 153 149 2,651 313 7,3560 $18,443$16,790Space Heat Fuel Switch1 0 0 0 0 0 -130 0 $1,000-$21,445Ventilation28 524 502 5,593 16 120 4,011 0 $162,328$1,868Water Conservation1 18 17 88 2 1 0 0 $1,00052,377 50,395 651,621 7,856 6,941 6,474 1,842Totals$9,776,459 $13,145,588Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap $45,263,361

Fossil Fuel Savings (Costs) $100,576 $3,027,798

Water Savings (Costs) $13,778 $185,055

Total $114,355 $48,476,214

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total 50,395 46,442 52,377

Winter on peak 19,957 18,282 20,750

Winter off peak 14,703 13,656 15,834

Summer on peak 9,081 8,335 8,335

Summer off peak 6,653 6,170 6,830

Coincident Demand Savings (kW)

Winter 7,711 7,142 7,856

Shoulder 0 0 0

Summer 6,915 6,282 6,941

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 1,934 1,842 21,893

Annualized fuel savings (increase) MMBtu Total 7,928 6,474 138,713

LP 2,807 2,753 35,393

NG 531 474 (5,324)

Oil/Kerosene 1,394 222 49,168

Wood 3,178 3,027 59,480

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $1,409,977 $1,358,707 $16,176,237

Net Societal Benefits $67,900,112 Savings at Meter 

### 4 .6 Electric Business Existing Facilities Total Resource Benefits

Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 1,043 1,043

Operating Costs

Administration NA $231,727 $231,727

Operations and Implementation NA $665,010 $665,010

Strategy and Planning NA $27,166 $27,166

Subtotal Operating Costs NA $923,903 $923,903

Technical Assistance Costs

Services to Participants NA $948,638 $948,638

Services to Trade Allies NA $17,804 $17,804

Subtotal Technical Assistance Costs NA $966,442 $966,442

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $16,387 $16,387

Marketing NA $184,835 $184,835

EM&V NA $16,007 $16,007

Policy NA $20,284 $20,284

Information Technology NA $64 $64

Customer Support NA $22,904 $22,904

Business Development NA $209 $209

Subtotal Support Services Costs NA $260,690 $260,690

Incentive Costs

Incentives to Participants NA $316,459 $316,459

Incentives to Trade Allies NA $11 $11

Subtotal Incentive Costs NA $316,470 $316,470

Total Efficiency Vermont Costs NA $2,467,505 $2,467,505

Total Participant Costs NA $1,362,473 $1,362,473

Total Third Party Costs NA $56,804 $56,804

Total Resource Acquisition Costs NA $3,886,783 $3,886,783

Annualized MWh Savings NA 1,580 1,580

Lifetime MWh Savings NA 27,643 27,643

TRB Savings (2012 $) NA $10,335,545 $10,335,545

Winter Coincident Peak kW Savings NA 358 358

Summer Coincident Peak kW Savings NA 210 210

Annualized MWh Savings/Participant NA 1.515 1.515

Weighted Lifetime NA 17 17 

### 4 .7 Electric Residential New Construction Summary4.8 Electric Residential New Construction - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$17,547Air ConditioningEff.161 48 43 863 0 18 0 0 $16,407$96,039Cookingand Laundry444 32 26 439 149 137 4,196 $2,672-$6,012Hot Water Efficiency32422 5900 1,129 2,582 $11,258$85,878Lighting1,008 793 732 9,709 207 81 -880 $120,366-$507Motors28 54 48 1,082 12 1000 $8,867$20,296Other Fuel Switch181 87 110 2,600 21 16 -2830 $6,566-$43,735Other Indirect Activity550000000 $41,635$41,425Refrigeration570 73 67 1,249 8 9 0 0 $7,671$1,151,087Space Heat Efficiency453 424 376 10,442 86 58 14,8650 $86,451$456Ventilation542 67 60 1,199 8 8 233 0 $14,5661,580 1,464 27,643 358 210 15,993 6,778Totals$316,459 $1,362,473Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap $2,131,200

Fossil Fuel Savings (Costs) $369,138 $7,484,697

Water Savings (Costs) $50,695 $719,651

Total $419,834 $10,335,548

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total 1,464 1,403 1,580

Winter on peak 520 497 564

Winter off peak 560 540 606

Summer on peak 186 177 177

Summer off peak 198 189 209

Coincident Demand Savings (kW)

Winter 341 325 358

Shoulder 0 0 0

Summer 199 190 210

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 6,527 6,778 81,759

Annualized fuel savings (increase) MMBtu Total 15,827 15,993 385,212

LP 7,828 7,865 192,438

NG 5,877 6,000 141,866

Oil/Kerosene 739 738 17,065

Wood 1,383 1,385 33,854

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $19,775 $18,963 $215,301

Net Societal Benefits $10,231,474 Savings at Meter 

### 4 .9 Electric Residential New Construction Total Resource Benefits

Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 34,376 34,376

Operating Costs

Administration NA $278,530 $278,530

Operations and Implementation NA $876,300 $876,300

Strategy and Planning NA $8,116 $8,116

Subtotal Operating Costs NA $1,162,946 $1,162,946

Technical Assistance Costs

Services to Participants NA $246,572 $246,572

Services to Trade Allies NA $73,796 $73,796

Subtotal Technical Assistance Costs NA $320,368 $320,368

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $44,425 $44,425

Marketing NA $389,752 $389,752

EM&V NA $14,065 $14,065

Policy NA $17,964 $17,964

Information Technology NA $57 $57

Customer Support NA $36,011 $36,011

Business Development NA $186 $186

Subtotal Support Services Costs NA $502,460 $502,460

Incentive Costs

Incentives to Participants NA $4,561,686 $4,561,686

Incentives to Trade Allies NA $74 $74

Subtotal Incentive Costs NA $4,561,760 $4,561,760

Total Efficiency Vermont Costs NA $6,547,533 $6,547,533

Total Participant Costs NA $212,751 $212,751

Total Third Party Costs NA $1,610,752 $1,610,752

Total Resource Acquisition Costs NA $8,371,036 $8,371,036

Annualized MWh Savings NA 36,802 36,802

Lifetime MWh Savings NA 263,973 263,973

TRB Savings (2012 $) NA $26,602,699 $26,602,699

Winter Coincident Peak kW Savings NA 11,117 11,117

Summer Coincident Peak kW Savings NA 5,435 5,435

Annualized MWh Savings/Participant NA 1.071 1.071

Weighted Lifetime NA 7 7 

### 4 .10 Electric Efficient Products Summary4.11 Electric Efficient Products - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$0Air ConditioningEff.742 54 72 594 0 12 0 0 $18,700$1,494,580Cookingand Laundry3,745 1,178 908 16,491 165 124 1,234 47,517 $191,500-$243,977Electronics2,564 2,743 2,747 14,682 297 291 0 0 $239,940-$1,190,777Lighting26,512 32,396 36,925 227,013 10,591 4,912 -6,7100 $4,019,001$4,650Motors19 28 25 2780 1600 $4,350$148,275Refrigeration1,172 403 425 4,915 63 79 0 0 $88,19536,802 41,102 263,973 11,117 5,435 -5,477 47,517Totals$4,561,686 $212,751Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap $20,944,513

Fossil Fuel Savings (Costs) ($126,435) ($56,452)

Water Savings (Costs) $355,993 $5,714,650

Total $229,558 $26,602,711

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total 41,102 32,644 36,802

Winter on peak 16,471 13,145 14,918

Winter off peak 12,384 9,746 10,936

Summer on peak 6,675 5,358 5,358

Summer off peak 5,572 4,395 4,868

Coincident Demand Savings (kW)

Winter 13,073 10,106 11,117

Shoulder 0 0 0

Summer 6,217 4,918 5,435

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 41,386 47,517 666,385

Annualized fuel savings (increase) MMBtu Total (7,256) (5,477) (13,062)

LP 651 766 10,346

NG 0 0 0

Oil/Kerosene (8,278) (6,644) (23,477)

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $1,737,863 $1,414,087 $10,100,727

Net Societal Benefits $47,596,007 Savings at Meter 

### 4 .12 Electric Efficient Products Total Resource Benefits

Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 4,855 4,855

Operating Costs

Administration NA $249,045 $249,045

Operations and Implementation NA $1,494,287 $1,494,287

Strategy and Planning NA $156,516 $156,516

Subtotal Operating Costs NA $1,899,848 $1,899,848

Technical Assistance Costs

Services to Participants NA $494,824 $494,824

Services to Trade Allies NA $16,009 $16,009

Subtotal Technical Assistance Costs NA $510,833 $510,833

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $17,743 $17,743

Marketing NA $270,058 $270,058

EM&V NA $16,542 $16,542

Policy NA $19,672 $19,672

Information Technology NA $59 $59

Customer Support NA $37,485 $37,485

Business Development NA $193 $193

Subtotal Support Services Costs NA $361,753 $361,753

Incentive Costs

Incentives to Participants NA $2,092,425 $2,092,425

Incentives to Trade Allies NA $5,955 $5,955

Subtotal Incentive Costs NA $2,098,381 $2,098,381

Total Efficiency Vermont Costs NA $4,870,814 $4,870,814

Total Participant Costs NA $879,799 $879,799

Total Third Party Costs NA $236,411 $236,411

Total Resource Acquisition Costs NA $5,987,025 $5,987,025

Annualized MWh Savings NA 4,110 4,110

Lifetime MWh Savings NA 58,300 58,300

TRB Savings (2012 $) NA $4,553,909 $4,553,909

Winter Coincident Peak kW Savings NA 764 764

Summer Coincident Peak kW Savings NA 340 340

Annualized MWh Savings/Participant NA 0.846 0.846

Weighted Lifetime NA 14 14 

### 4 .13 Electric Existing Homes Summary4.14 Electric ExistingHomes - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$760Air ConditioningEff.92 10 9 150 1 5 0 0 $2,940$22,378Cookingand Laundry667 389 345 5,443 51 39 81 4,581 $310,465$123Electronics964 93 83 372 10 12 0 0 $48,023$62,347Hot Water Efficiency1,234 523 476 3,993 59 44 283 5,367 $35,906$125,610Hot Water Fuel Switch135 384 536 11,521 59 30 -1,514 0 $66,600$38,241Lighting3,712 1,100 1,001 11,297 366 108 -540 $304,982$12,428Motors225 27 24 4098220 $4,703$1,220Other Fuel Switch69 27 24 81575 -910 $6,104$125Other Indirect Activity1 0 0 0 0 0 0 0$0$23,599Refrigeration2,140 1,050 936 12,889 73 77 0 0 $1,163,133$328,857Space Heat Efficiency310 191 184 4,015 853 1,9850 $49,391$241,129Space Heat Fuel Switch43 190 177 5,714 31 0 -565 0 $40,000$22,983Ventilation651 126 119 1,683 14 14 0 0 $60,1784,110 3,913 58,300 764 340 127 9,948Totals$2,092,425 $879,799Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap $3,208,304

Fossil Fuel Savings (Costs) $23,375 $353,118

Water Savings (Costs) $74,418 $992,492

Total $97,793 $4,553,914

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total 3,913 3,648 4,110

Winter on peak 1,410 1,305 1,481

Winter off peak 1,403 1,312 1,477

Summer on peak 538 502 502

Summer off peak 562 530 587

Coincident Demand Savings (kW)

Winter 747 694 764

Shoulder 0 0 0

Summer 328 308 340

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 10,142 9,948 112,397

Annualized fuel savings (increase) MMBtu Total (774) 127 (16,983)

LP 232 251 985

NG (2,960) (1,975) (59,894)

Oil/Kerosene 1,883 1,777 40,976

Wood 70 73 946

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $28,925 $30,355 $266,676

Net Societal Benefits $2,635,743 Savings at Meter 

### 4 .15 Electric Existing Homes Total Resource Benefits

Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 41 41

Operating Costs

Administration NA $2,689 $2,689

Operations and Implementation NA $947 $947

Strategy and Planning NA $635 $635

Subtotal Operating Costs NA $4,271 $4,271

Technical Assistance Costs

Services to Participants NA $3,693 $3,693

Services to Trade Allies NA $2 $2

Subtotal Technical Assistance Costs NA $3,695 $3,695

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $212 $212

Marketing NA $449 $449

EM&V NA $104 $104

Policy NA $109 $109

Information Technology NA $0 $0

Customer Support NA $283 $283

Business Development NA $1 $1

Subtotal Support Services Costs NA $1,158 $1,158

Incentive Costs

Incentives to Participants NA $118,934 $118,934

Incentives to Trade Allies NA $0 $0

Subtotal Incentive Costs NA $118,934 $118,934

Total Efficiency Vermont Costs NA $128,058 $128,058

Total Participant Costs NA $1,629,163 $1,629,163

Total Third Party Costs NA $0 $0

Total Resource Acquisition Costs NA $1,757,221 $1,757,221

Annualized MMBtu Savings NA 18,834 18,834

Lifetime MMBtu Savings NA 388,736 388,736

TRB Savings (2012 $) NA $10,422,492 $10,422,492

Annualized MMBtu Savings/Participant NA 459.371 459.371

Weighted Lifetime NA 21 21 

### 4 .16 Heating and Process Fuels

Business New Construction Summary4.17 Heating and Process Fuels Business New Construction - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$91,454Air ConditioningEff.1 20 18 398 0 7 0 0 $0$222,125Hot Water Efficiency200000 1,6160 $31,375$252,797Industrial Process Eff.200000 5,8440 $26,703$933,445Space Heat Efficiency34 -44 -39 -845 -26-1 9,4170 $54,395$42,970Space Heat Fuel Switch3 0 0 -4 0 0 62 0 $2,433$86,372Ventilation11 0 0 -7 5 4 1,895 0 $4,028-25 -22 -459 -22 10 18,834 0Totals$118,934 $1,629,163Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap ($25,887)

Fossil Fuel Savings (Costs) $458,869 $10,448,379

Water Savings (Costs) $0 $0

Total $458,869 $10,422,492

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total (22) (22) (25)

Winter on peak (8) (8) (9)

Winter off peak (11) (11) (13)

Summer on peak (4) (4) (4)

Summer off peak 1 1 1

Coincident Demand Savings (kW)

Winter (20) (20) (22)

Shoulder 0 0 0

Summer 9 9 10

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 0 0 0

Annualized fuel savings (increase) MMBtu Total 18,845 18,834 388,736

LP 18,802 18,566 378,283

NG 0 0 0

Oil/Kerosene 1,545 1,545 29,606

Wood (1,502) (1,277) (19,153)

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $1,051 $893 $13,396

Net Societal Benefits $11,779,374 Savings at Meter 

### 4 .18 Heating and Process Fuels

Business New Construction Total Resource Benefits

Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 147 147

Operating Costs

Administration NA $10,048 $10,048

Operations and Implementation NA $11,076 $11,076

Strategy and Planning NA $8,607 $8,607

Subtotal Operating Costs NA $29,731 $29,731

Technical Assistance Costs

Services to Participants NA $6,598 $6,598

Services to Trade Allies NA $8 $8

Subtotal Technical Assistance Costs NA $6,606 $6,606

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $1,147 $1,147

Marketing NA $2,431 $2,431

EM&V NA $934 $934

Policy NA $2,999 $2,999

Information Technology NA $1 $1

Customer Support NA $1,530 $1,530

Business Development NA $3 $3

Subtotal Support Services Costs NA $9,047 $9,047

Incentive Costs

Incentives to Participants NA $372,897 $372,897

Incentives to Trade Allies NA $6,400 $6,400

Subtotal Incentive Costs NA $379,297 $379,297

Total Efficiency Vermont Costs NA $424,682 $424,682

Total Participant Costs NA $2,456,992 $2,456,992

Total Third Party Costs NA $0 $0

Total Resource Acquisition Costs NA $2,881,674 $2,881,674

Annualized MMBtu Savings NA 33,042 33,042

Lifetime MMBtu Savings NA 527,893 527,893

TRB Savings (2012 $) NA $10,208,215 $10,208,215

Annualized MMBtu Savings/Participant NA 224.776 224.776

Weighted Lifetime NA 16 16 

### 4 .19 Heating and Process Fuels

Business Existing Facilities Summary4.20 Heating and Process Fuels Business Existing Facilities - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$73,000Design Assistance1 0 0 0 0 0 658 0 $3,000$438,885Hot Water Efficiency12 -432 -430 -6,4750 -81 9,4630 $80,241$1,522,397Industrial Process Eff.600000 15,7510 $51,203$202,478Space Heat Efficiency115 46 43 1,14400 5,6550 $217,638$184,148Space Heat Fuel Switch10 0 0 5 0 0 838 0 $11,000$36,085Ventilation7 6 6 61 0 3 677 0 $9,815-379 -380 -5,265 1 -78 33,042 0Totals$372,897 $2,456,992Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap ($454,286)

Fossil Fuel Savings (Costs) $889,233 $10,662,502

Water Savings (Costs) $0 $0

Total $889,233 $10,208,215

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total (380) (336) (379)

Winter on peak (28) (24) (27)

Winter off peak (4) (3) (3)

Summer on peak (243) (216) (216)

Summer off peak (105) (93) (103)

Coincident Demand Savings (kW)

Winter 1 1 1

Shoulder 0 0 0

Summer (80) (71) (78)

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 0 0 0

Annualized fuel savings (increase) MMBtu Total 38,600 33,042 527,893

LP 3,730 3,600 82,037

NG 0 0 0

Oil/Kerosene 43,552 36,137 548,605

Wood (8,682) (6,695) (102,749)

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $3,747 $3,063 $49,383

Net Societal Benefits $14,418,259 

### 4 .21 Heating and Process Fuels

Business Existing Facilities Total Resource Benefits

Savings at Meter Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 39 39

Operating Costs

Administration NA $106 $106

Operations and Implementation NA $0 $0

Strategy and Planning NA $0 $0

Subtotal Operating Costs NA $106 $106

Technical Assistance Costs

Services to Participants NA $0 $0

Services to Trade Allies NA $0 $0

Subtotal Technical Assistance Costs NA $0 $0

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $0 $0

Marketing NA $0 $0

EM&V NA $0 $0

Policy NA $0 $0

Information Technology NA $0 $0

Customer Support NA $6 $6

Business Development NA $0 $0

Subtotal Support Services Costs NA $6 $6

Incentive Costs

Incentives to Participants NA $5,974 $5,974

Incentives to Trade Allies NA $200 $200

Subtotal Incentive Costs NA $6,174 $6,174

Total Efficiency Vermont Costs NA $6,285 $6,285

Total Participant Costs NA $4,850 $4,850

Total Third Party Costs NA $0 $0

Total Resource Acquisition Costs NA $11,135 $11,135

Annualized MMBtu Savings NA 252 252

Lifetime MMBtu Savings NA 4,803 4,803

TRB Savings (2012 $) NA $60,373 $60,373

Annualized MMBtuSavings/Participant NA 6.456 6.456

Weighted Lifetime NA 19 19 

### 4 .22 Heating and Process Fuels

Residential New Construction Summary4.23 Heating and Process Fuels Residential New Construction - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$34Design Assistance39 0 0 0 0 0 0 0 $1,566$4,816Space Heat Efficiency000000 1030 $2,408$0Ventilation14 0 0 -7 0 0 149 0 $2,0000 0 -7 0 0 252 0Totals$5,974 $4,850Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap ($502)

Fossil Fuel Savings (Costs) $3,705 $60,875

Water Savings (Costs) $0 $0

Total $3,705 $60,373

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total (0) (0) (0)

Winter on peak (0) (0) (0)

Winter off peak (0) (0) (0)

Summer on peak (0) (0) (0)

Summer off peak (0) (0) (0)

Coincident Demand Savings (kW)

Winter (0) (0) (0)

Shoulder 0 0 0

Summer (0) (0) (0)

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 0 0 0

Annualized fuel savings (increase) MMBtu Total 252 252 4,803

LP 0 0 0

NG 0 0 0

Oil/Kerosene 103 103 2,568

Wood 149 149 2,235

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $0 $0 $0

Net Societal Benefits $80,258 

### 4 .24 Heating and Process Fuels

Residential New Construction Total Resource Benefits

Savings at Meter Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations nap nap nap

Operating Costs

Administration nap nap nap

Operations and Implementation nap nap nap

Strategy and Planning nap nap nap

Subtotal Operating Costs nap nap nap

Technical Assistance Costs nap nap nap

Services to Participants nap nap nap

Services to Trade Allies nap nap nap

Subtotal Technical Assistance Costs nap nap nap

Support Services

Transportation nap nap nap

Targeted Implementation nap nap nap

Consulting nap nap nap

Marketing nap nap nap

EM&V nap nap nap

Policy nap nap nap

Information Technology nap nap nap

Customer Support nap nap nap

Business Development nap nap nap

Subtotal Support Services Costs nap nap nap

Incentive Costs

Incentives to Participants nap nap nap

Incentives to Trade Allies nap nap nap

Subtotal Incentive Costs nap nap nap

Total Efficiency Vermont Costs nap nap nap

Total Participant Costs nap nap nap

Total Third Party Costs nap nap nap

Total Resource Acquisition Costs nap nap nap

Annualized MMBtu Savings nap nap nap

Lifetime MMBtu Savings nap nap nap

TRB Savings (2012 $) nap nap nap

Annualized MMBtu Savings/Participant nap nap nap

Weighted Lifetime nap nap nap 

### 4 .25 Heating and Process Fuels Efficient Products Summary4.26 Heating and Process Fuels Efficient Products - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Usenap nap nap nap nap nap napTotalsnap napnapAvoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap nap

Fossil Fuel Savings (Costs) nap nap

Water Savings (Costs) nap nap

Total nap nap

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total nap nap nap

Winter on peak nap nap nap

Winter off peak nap nap nap

Summer on peak nap nap nap

Summer off peak nap nap nap

Coincident Demand Savings (kW)

Winter nap nap nap

Shoulder nap nap nap

Summer nap nap nap

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) nap nap nap

Annualized fuel savings (increase) MMBtu Total nap nap nap

LP nap nap nap

NG nap nap nap

Oil/Kerosene nap nap nap

Wood nap nap nap

Solar nap nap nap

Other nap nap nap

Annualized savings (increase) in O&M($) nap nap nap

Net Societal Benefits nap Savings at Meter 

### 4 .27 Heating and Process Fuels

Efficient Products Total Resource Benefits

Electric Energy & Demand BenefitsPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 2,170 2,170

Operating Costs

Administration NA $145,041 $145,041

Operations and Implementation NA $558,041 $558,041

Strategy and Planning NA $22,283 $22,283

Subtotal Operating Costs NA $725,365 $725,365

Technical Assistance Costs

Services to Participants NA $23,021 $23,021

Services to Trade Allies NA $0 $0

Subtotal Technical Assistance Costs NA $23,021 $23,021

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $5,747 $5,747

Marketing NA $67,646 $67,646

EM&V NA $7,867 $7,867

Policy NA $2,147 $2,147

Information Technology NA $37 $37

Customer Support NA $12,438 $12,438

Business Development NA $99 $99

Subtotal Support Services Costs NA $95,980 $95,980

Incentive Costs

Incentives to Participants NA $2,242,698 $2,242,698

Incentives to Trade Allies NA $98,026 $98,026

Subtotal Incentive Costs NA $2,340,725 $2,340,725

Total Efficiency Vermont Costs NA $3,185,091 $3,185,091

Total Participant Costs NA $6,981,729 $6,981,729

Total Third Party Costs NA $1,048,636 $1,048,636

Total Resource Acquisition Costs NA $11,215,456 $11,215,456

Annualized MMBtu Savings NA 26,233 26,233

Lifetime MMBtu Savings NA 483,622 483,622

TRB Savings (2012 $) NA $10,138,954 $10,138,954

Annualized MMBtu Savings/Participant NA 12.089 12.089

Weighted Lifetime NA 18 184 

### 4 .28 Heating and Process Fuels Existing Homes Summary4.29 Heating and Process Fuels Existing Homes - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$3,766Cookingand Laundry33 0 0 0 0 0 0 0$0$70,618Hot Water Efficiency73255 7410 1,848 2,606 $53,853$4,086Hot Water Fuel Switch5 7 8217 1 1-9 0$0$3,583Motors37 0 0 0 0 028 0$0$13,153Other Indirect Activity139 0 0 0 0 0 0 0$0$6,204,066Space Heat Efficiency1,667 210 207 3,770 1100 23,8900 $2,136,844$617,564Space Heat Fuel Switch78 11 13 388 7 0 475 0 $52,000$64,892Ventilation131 0 0 0 0 0 0 0 $0233 232 4,449 119 1 26,233 2,606Totals$2,242,698 $6,981,729Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap $337,354

Fossil Fuel Savings (Costs) $704,966 $9,585,857

Water Savings (Costs) $19,498 $215,743

Total $724,464 $10,138,954

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total 232 207 233

Winter on peak 105 94 107

Winter off peak 120 107 199

Summer on peak 3 3 3

Summer off peak 3 3 3

Coincident Demand Savings (kW)

Winter 121 108 119

Shoulder 0 0 0

Summer 1 1 1

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 2,896 2,606 23,461

Annualized fuel savings (increase) MMBtu Total 28,053 26,233 483,622

LP 5,834 5,458 105,733

NG 450 405 3,753

Oil/Kerosene 24,593 22,223 398,883

Wood (2,813) (1,854) (24,748)

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) ($2,550) ($1,897) ($51,313)

Net Societal Benefits $7,081,966 Savings at Meter 

### 4 .30 Heating and Process Fuels Existing Homes Total Resource Benefits

Electric Energy & Demand Benefits

# 5. S PECIAL 

# P ROGRAMS

5.1 C USTOMER 

## C REDIT 

## P ROGRAM



## 5.2 G EOGRAPHIC 

## T ARGETING 

## (E LECTRIC 

## )

The tables presented in Section 5.2 contain information on results from Resource

Acquisition (electric only) activity in the Geographic Targeting areas described in Section

2.1.4. The areas of focus for Geographic Targeting were different in 2012 from what they

were in previous years. The more streamlined reporting for this section is an outcome of

discussions between Efficiency Vermont staff and the Vermont Department of Public

Service.

### 5.1 C USTOMER 

### C REDIT 

### P ROGRAM

5.1.1 N ARRATIVE

The Customer Credit program (CCP) provides an alternative path for qualified large

businesses showing the capability and resources to identify, analyze, and undertake

efficiency projects, and to self

‐ implement energy efficiency measures. Approved project

costs are reimbursed up to a maximum of 90% of the company’s electric Energy Efficiency

Charge payments. CCP customers can receive reimbursement for any retrofit or market

‐

driven project that saves electrical energy and passes the Vermont societal cost

‐

effectiveness test. Once a qualifying customer elects to participate in the CCP, that

customer is no longer eligible to participate in other Efficiency Vermont programs.

All CCP projects must be initiated by the customer. In addition, the customer or its

contractors must complete all technical analysis. Market

‐ driven projects are eligib le for

incentives equal to 100% of the incremental measure cost. For retrofit projects, customers

can receive incentives that reduce the customer payback time to 12 months.

E LIGIBLE M ARKET

To be eligible for CCP, customers must:

 Never have accepted cash incentives from any Vermont utility Demand Side

Management program

 Have ISO 14001 certificationPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 1 1

Operating Costs

Administration NA $7,707 $7,707

Operations and Implementation NA $4,681 $4,681

Strategy and Planning NA $203 $203

Subtotal Operating Costs NA $12,592 $12,592

Technical Assistance Costs

Services to Participants NA $22,107 $22,107

Services to Trade Allies NA $5,741 $5,741

Subtotal Technical Assistance Costs NA $27,848 $27,848

Support Services

Transportation NA $0 $0

Targeted Implementation NA $0 $0

Consulting NA $153 $153

Marketing NA $3,371 $3,371

EM&V NA $1,082 $1,082

Policy NA $5,451 $5,451

Information Technology NA $1 $1

Customer Support NA $425 $425

Business Development NA $5 $5

Subtotal Support Services Costs NA $10,489 $10,489

Incentive Costs

Incentives to Participants NA $144,667 $144,667

Incentives to Trade Allies NA $0 $0

Subtotal Incentive Costs NA $144,667 $144,667

Total Efficiency Vermont Costs NA $195,595 $195,595

Total Participant Costs NA $81,963 $81,963

Total Third Party Costs NA $0 $0

Total Resource Acquisition Costs NA $277,558 $277,558

Annualized MWh Savings NA 1,046 1,046

Lifetime MWh Savings NA 15,694 15,694

TRB Savings (2012 $) NA $1,138,147 $1,138,147

Winter Coincident Peak kW Savings NA 117 117

Summer Coincident Peak kW Savings NA 117 117

Annualized MWh Savings/Participant NA 1046.270 1046.270

Weighted Lifetime NA 15 15 

### 5 .1.2 Customer Credit Summary5.1.3 Customer Credit - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$81,963Industrial Process Eff.1 1,046 929 15,694 117 117 0 0 $144,6671,046 929 15,694 117 117 0 0Totals$144,667 $81,963Avoided Cost Benefits 2012 Lifetime

(Present Value)

Avoided Cost of Electricity nap $1,138,147

Fossil Fuel Savings (Costs) $0 $0

Water Savings (Costs) $0 $0

Total $0 $1,138,147

Savings at Generation

Gross Net Net

Annualized Energy Savings (MWh): Total 929 929 1,046

Winter on peak 295 295 334

Winter off peak 324 324 364

Summer on peak 148 148 148

Summer off peak 163 163 180

Coincident Demand Savings (kW)

Winter 106 106 117

Shoulder 0 0 0

Summer 106 106 117

Thermal & Other Benefits Gross Net Lifetime Net

Annualized Water Savings (ccf) 0 0 0

Annualized fuel savings (increase) MMBtu Total 0 0 0

LP 0 0 0

NG 0 0 0

Oil/Kerosene 0 0 0

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

Annualized savings (increase) in O&M($) $0 $0 $0 

### 5 .1.4 Customer Credit Total Resource Benefits

Savings at Meter Electric Energy & Demand Benefits

### 5.2 G EOGRAPHIC 

### T ARGETING 

### (E LECTRIC 

### )

Based on recommendations from the Vermont System Planning Committee (VSPC) and

direction from the Vermont Public Service Board, Efficiency Vermont implements energy

efficiency efforts within specific geographic regions of the state to help relieve the electric

load on constrained transmission and distribution systems and potentially defer the need

for costly system upgrades.

Two geographically targeted areas have been established by the Vermont Public Service

Board for the performance period of 2012

– 2014. The first is in the area of Saint Albans. It

consists of approximately 1,100 commercial / industrial accounts and 5,900 residential

accounts. The second is an area in Essex Junction and Colchester. It consists of

approximately 700 commercial / industrial accounts and 4,800 residential accounts.

A constrained transmission and distribution system is an area in which the demand for

power on the electric transmission and distribution facilities is at or near capacity during

periods of peak demand. These peak demand periods typically occur during the summer on

weekdays between 1:00 pm and 5:00 pm. As electricity demand increas es, the need to take

action—either to upgrade the electric transmission and distribution infrastructure or to

reduce the load—becomes more critical.

Efficiency Vermont works with customers in geographically targeted areas to maximize

reduction of summer peak demand. Load reduction efforts not only reduce energy costs for

participating businesses and homes, but reduce the overall peak demand for electricity.

These efforts benefit all electric ratepayers across the state by reducing expensive power

supply purchases, and potentially deferring or avoiding the need for additional transmission

and distribution upgrades.Susie Wilson Saint Albans Combined

Efficiency Vermont Costs

Incentives $669,358 $571,560 $1,240,918

Allocated Non-Incentives $1,421,243 $1,086,374 $2,507,617

Year to Date Costs $2,090,600 $1,657,934 $3,748,535

Costs Starting 1/1/12 $2,090,600 $1,657,934 $3,748,535

Other Costs and Commitments

Participant Costs Year to Date $1,247,306 $752,486 $1,999,792

Third Party Costs Year to Date $17,021 $35,239 $52,260

MWh Savings Results

Annualized MWh Year to Date 7,017 4,095 11,112

Annualized MWh Cumulative Starting 1/1/12 7,017 4,095 11,112

Lifetime MWh Savings 93,745 49,475 143,220

Annualized MWh Savings/Participant 3.585 4.466 3.866

Weighted Lifetime 13 12 13

Summer Peak Coincident kW Savings Results

Summer Coincident Peak kW Year to Date 870 584 1,454

Summer Coincident Peak kW Cumulative Starting 1/1/12 870 584 1,454

Summer Coincident Peak kW Goal 1,570 1,800

% of Summer Coincident Peak kW Goal 55% 32%

TRB Savings Results

TRB Year to Date $7,395,639 $3,773,626 $11,169,265

TRB Cumulative Starting 1/1/12 $7,395,639 $3,773,626 $11,169,265

Participation

Participants with installations Year to Date 1,957 917 2,874

Participants with installations Cumulative Starting 1/1/12 1,957 917 2,874 5 .2.1 Electric Geographic Targeting Summary

Geographic Area5.2.2 Electric Geographic Targeting Susie Wilson - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$302,210Air ConditioningEff.46 960 852 20,534 17 83 0 0 $26,162$55,806Cookingand Laundry147 45 35 62865 46 1,784 $7,785$168,973Design Assistance5 264 235 3,403 27 28 1,336 0 $57,011$8,000Electronics2 35 31 346 2 0 0 0 $2,046$0Hot Water Efficiency822 18002 32 $138$9,000Hot Water Fuel Switch16 32 55 97053 -1430 $7,600$110,265Industrial Process Eff.3 462 511 4,449 54 5500 $90,370$546,870Lighting1,457 4,983 4,953 60,103 891 672 -2,5980 $440,052$11,772Motors2 40 35 5243200 $2,549-$1,200Other Efficiency6 0 0 0 0 0 0 0$6,200$138Other Fuel Switch39 20 25 61154 -690 $1,314-$800Other Indirect Activity10000000 $650$7,103Refrigeration294 41 38 503 4 4 0 0 $19,192-$5,702Space Heat Efficiency2498 16212 550 $4,229$9,160Space Heat Fuel Switch2 11 11 323 6 0 -41 0 $0$25,711Ventilation43 112 101 1,172 13 13 722 0 $4,0617,017 6,892 93,745 1,034 870 -689 1,816Totals$669,358 $1,247,3065.2.3 Electric Geographic Targeting Saint Albans - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use-$4,742Air ConditioningEff.32 31 28 388 0 4 0 0 $16,985$40,994Cookingand Laundry155 31 25 43754 59 2,046 $8,244$15,555Design Assistance5 28 25 139 0 0 0 0 $43,071$0Electronics16 1 1 2 0 0 0 0 $319$60Hot Water Efficiency48 13 13 116113 262 $818$5,547Hot Water Fuel Switch6 75 88 2,237 11 11 -3030 $10,500$13,950Industrial Process Eff.3 539 620 1,797 74 7300 $27,700$491,437Lighting735 2,235 2,202 26,583 470 418 -9520 $276,249$19,656Motors3 472 423 6,8803600 $7,744-$18,705Other Efficiency5 22 19 1954400 $19,403$3,853Other Fuel Switch67 33 33 991 26 10 -1150 $2,839$27,957Refrigeration157 160 156 2,247 26 7 0 0 $44,454$2,025Space Heat Efficiency36 16 14 30023 350 $3,304$150,099Space Heat Fuel Switch32 131 116 3,919 0 0 -387 0 $40,000$4,799Ventilation146 311 283 3,243 7 43 818 0 $69,9304,095 4,046 49,475 632 584 -842 2,308Totals$571,560 $752,486

# 6. S UBMARKET 

# R ESOURCE 

# A CQUISITION 

# R ESULTS



# —

E LECTRIC 

# O NLYPrior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 230 230

Costs

EVT Incentives NA $80,710 $80,710

Participant Costs NA $230,482 $230,482

Third Party Costs NA $9,072 $9,072

Annualized MWh Savings NA 380 380

Lifetime MWh Savings NA 6,496 6,496

TRB Savings (2012$) NA $1,881,732 $1,881,732

Winter Coincident Peak KW Savings NA 70 70

Summer Coincident Peak KW Savings NA 59 59

Annualized MWh Savings/Participant NA 1.652 1.652

Weighted Lifetime NA 17 17 

### 6 .1 Electric Market Rate Multifamily New Construction Summary6.2 Electric Market Rate Multifamily New Construction - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$16,534Air ConditioningEff.92 36 32 687 0 11 0 0 $10,863$41,117Cookingand Laundry13276 9821 52 1,682 $507-$5,800Hot Water Efficiency3900000 366 1,755 $11,258$43,386Lighting202 237 214 3,456 48 23 -450 $38,333$368Motors0 0 0 9 0 0 0 0$0$16,465Other Fuel Switch71 42 54 1,274 108 -1300 $2,411$8,549Refrigeration145 17 16 281 2 2 0 0 $4,255$105,736Space Heat Efficiency132 14 12 2585 10 2,1410 $3,256$4,127Ventilation144 27 26 433 4 4 233 0 $9,827380 360 6,496 70 59 2,616 3,437Totals$80,710 $230,482Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 283 283

Costs

EVT Incentives NA $82,530 $82,530

Participant Costs NA $175,082 $175,082

Third Party Costs NA $0 $0

Annualized MWh Savings NA 488 488

Lifetime MWh Savings NA 6,950 6,950

TRB Savings (2012$) NA $594,702 $594,702

Winter Coincident Peak KW Savings NA 131 131

Summer Coincident Peak KW Savings NA 27 27

Annualized MWh Savings/Participant NA 1.724 1.724

Weighted Lifetime NA 14 14 

### 6 .3 Electric Market Rate Multifamily Retrofit Summary6.4 Electric Market Rate Multifamily Retrofit - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$230Air ConditioningEff.077 1101300 $920$1,081Cookingand Laundry10022 25009 50 $1,319$123Electronics1001130000 $477$60,000Hot Water Efficiency109 14 14 19221 270 77 $38$8,495Lighting117 217 205 2,213 44 11 -270 $35,756$25,483Refrigeration279 26 26 440 3 3 0 0 $6,477$72,081Space Heat Efficiency100 150 148 3,265 730 180 $25,932$7,590Ventilation100 70 69 703 8 8 0 0 $11,610488 471 6,950 131 27 271 127Totals$82,530 $175,082Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 2,207 2,207

Costs

EVT Incentives NA $382,777 $382,777

Participant Costs NA $693,990 $693,990

Third Party Costs NA $20,000 $20,000

Annualized MWh Savings NA 1,222 1,222

Lifetime MWh Savings NA 20,676 20,676

TRB Savings (2012$) NA $2,944,237 $2,944,237

Winter Coincident Peak KW Savings NA 219 219

Summer Coincident Peak KW Savings NA 130 130

Annualized MWh Savings/Participant NA 0.554 0.554

Weighted Lifetime NA 17 17 

### 6 .5 Electric Low Income Multifamily New Construction and Retrofit

Summary6.6 Electric Low Income Multifamily NewConstruction & Retrofit- End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$1,092Air ConditioningEff.150 13 11 192 0 7 0 0 $6,364$36,674Cookingand Laundry171 29 26 40643 87 1,675 $9,680$0Electronics180 14 12 541200 $7,118$566Hot Water Efficiency267 93 91 802 106 591 2,437 $3,288$11,424Hot Water Fuel Switch1 44 39 1,30674 -1580 $7,950$37,729Lighting1,876 542 498 7,417 141 54 -700 $137,610$11,553Motors253 80 71 1,482 20 1320 $13,570$4,582Other Fuel Switch169 61 71 1,824 15 11 -2120 $5,219$8,512Refrigeration718 144 128 1,967 10 11 0 0 $103,722$422,256Space Heat Efficiency116 15 13 281 5 12 3,499 0 $0$150,099Space Heat Fuel Switch32 131 116 3,919 0 0 -387 0 $40,000$9,504Ventilation602 58 52 1,027 6 7 0 0 $48,2571,222 1,127 20,676 219 130 3,352 4,112Totals$382,777 $693,990Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 198 198

Costs

EVT Incentives NA $89,770 $89,770

Participant Costs NA $237,648 $237,648

Third Party Costs NA $0 $0

Annualized MWh Savings NA 341 341

Lifetime MWh Savings NA 6,030 6,030

TRB Savings (2012$) NA $1,466,749 $1,466,749

Winter Coincident Peak KW Savings NA 69 69

Summer Coincident Peak KW Savings NA 61 61

Annualized MWh Savings/Participant NA 1.720 1.720

Weighted Lifetime NA 18 18 

### 6 .7 Electric Low Income Multifamily New Construction Summary6.8 Electric Low Income Multifamily New Construction - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$1,012Air ConditioningEff.69 12 10 176 0 7 0 0 $5,544$16,040Cookingand Laundry4154 6511 16 1,261 $265$288Hot Water Efficiency2600000 579 827 $0$8,384Lighting198 190 186 2,757 41 19 -440 $62,784-$875Motors28 54 48 1,073 12 1000 $8,867$3,831Other Fuel Switch110 44 56 1,327 118 -1530 $4,155$10,396Refrigeration153 17 15 295 2 2 0 0 $3,416$197,743Space Heat Efficiency3976 1010 12 1,9310 $0$829Ventilation136 12 11 236 1 1 0 0 $4,739341 336 6,030 69 61 2,330 2,088Totals$89,770 $237,648Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 2,034 2,034

Costs

EVT Incentives NA $293,007 $293,007

Participant Costs NA $456,342 $456,342

Third Party Costs NA $20,000 $20,000

Annualized MWh Savings NA 882 882

Lifetime MWh Savings NA 14,646 14,646

TRB Savings (2012$) NA $1,477,488 $1,477,488

Winter Coincident Peak KW Savings NA 150 150

Summer Coincident Peak KW Savings NA 69 69

Annualized MWh Savings/Participant NA 0.433 0.433

Weighted Lifetime NA 17 17 

### 6 .9 Electric Low Income Multifamily Retrofit Summary6.10 Electric Low Income Multifamily Retrofit - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$80Air ConditioningEff.81 1 1 16 0 0 0 0 $820$20,635Cookingand Laundry130 24 22 34132 71 414 $9,414$0Electronics180 14 12 541200 $7,118$278Hot Water Efficiency241 93 91 802 106 12 1,610 $3,288$11,424Hot Water Fuel Switch1 44 39 1,30674 -1580 $7,950$29,344Lighting1,703 352 312 4,660 100 36 -270 $74,826$12,428Motors225 27 24 4098220 $4,703$751Other Fuel Switch59 17 15 49743 -590 $1,064-$1,884Refrigeration565 126 112 1,672 8 9 0 0 $100,306$224,513Space Heat Efficiency7787 18040 1,5680 $0$150,099Space Heat Fuel Switch32 131 116 3,919 0 0 -387 0 $40,000$8,675Ventilation466 46 41 790 5 5 0 0 $43,518882 791 14,646 150 69 1,022 2,024Totals$293,007 $456,342Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 2,300 2,300

Costs

EVT Incentives NA $5,307,948 $5,307,948

Participant Costs NA $3,685,101 $3,685,101

Third Party Costs NA $250,000 $250,000

Annualized MWh Savings NA 28,373 28,373

Lifetime MWh Savings NA 331,426 331,426

TRB Savings (2012$) NA $22,984,074 $22,984,074

Winter Coincident Peak KW Savings NA 4,014 4,014

Summer Coincident Peak KW Savings NA 3,707 3,707

Annualized MWh Savings/Participant NA 12.336 12.336

Weighted Lifetime NA 12 12 

### 6 .11 Electric Business Non-Farm Equipment Replacement Summary6.12 Electric Business Non-Farm Equipment Replacement - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$187,147Air ConditioningEff.103 1,193 1,093 21,486 59 136 0 0 $225,475$11,444Cookingand Laundry5 28 26 36032 103 721 $3,806$12,255Design Assistance8 0 0 0 0 0 0 0 $25,029$13,627Electronics2 88 79 441 10 10 0 0 $2,848$3,520Hot Water Efficiency354 6801 110 $750$660,850Industrial Process Eff.33 3,712 4,004 41,726 402 429 5,3950 $190,082$2,300,731Lighting1,862 19,204 17,749 223,983 2,873 2,840 -10,5810 $4,533,267$262,623Motors33 2,102 1,980 23,137 181 195 -2,7920 $80,793-$2,280Other Efficiency296 750 644 5,132 339 11 33 70 $71,071$197,884Refrigeration94 1,181 1,097 13,458 134 74 0 63 $162,420$5,481Space Heat Efficiency23 39 36 75562 -200 $8,344$16,790Space Heat Fuel Switch1 0 0 0 0 0 -130 0 $1,000$13,161Ventilation9 55 52 794 6 6 559 0 $2,065$1,868Water Conservation1 18 17 88 2 1 0 0 $1,00028,373 26,781 331,426 4,014 3,707 -7,422 854Totals$5,307,948 $3,685,101Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 630 630

Costs

EVT Incentives NA $3,669,237 $3,669,237

Participant Costs NA $10,038,022 $10,038,022

Third Party Costs NA $30,002 $30,002

Annualized MWh Savings NA 22,141 22,141

Lifetime MWh Savings NA 302,339 302,339

TRB Savings (2012$) NA $23,919,885 $23,919,885

Winter Coincident Peak KW Savings NA 3,304 3,304

Summer Coincident Peak KW Savings NA 3,050 3,050

Annualized MWh Savings/Participant NA 35.145 35.145

Weighted Lifetime NA 14 14 

### 6 .13 Electric Business Non-Farm Retrofit Summary6.14 Electric Business Non-Farm Retrofit - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$21,875Air ConditioningEff.8 138 138 1,5757 16 1580 $16,775$43,491Cookingand Laundry1 29 29 37340 196 280 $1,700$224,871Design Assistance87 371 335 1,898 4 0 747 0 $326,681$1,140Hot Water Efficiency444 731120 $434$5,180Hot Water Fuel Switch3 87 98 2,617 12 13 -3280 $10,100$2,858,095Industrial Process Eff.35 5,124 5,306 59,806 1,075 460 6,2370 $532,213$4,687,930Lighting429 12,304 12,066 183,217 1,779 2,096 -6,1250 $2,200,823$1,211,201Motors44 3,231 3,220 40,046 319 401 -2870 $177,467-$85,914Other Efficiency245 215 193 3,45877 1,941 791 $332,107$94,000Other Fuel Switch1 75 75 1,508 13 14 3100 $20,000$1,881Other Indirect Activity5 0 0 0 0 0 0 0$1,200$89,934Refrigeration12 317 309 4,418 49 22 185 0 $28,490$800,170Space Heat Efficiency69 118 117 1,954 261 7,4760 $10,120$84,168Ventilation10 128 128 1,396 7 18 3,703 0 $11,12722,141 22,017 302,339 3,304 3,050 14,213 1,071Totals$3,669,237 $10,038,022Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 659 659

Costs

EVT Incentives NA $136,444 $136,444

Participant Costs NA $236,101 $236,101

Third Party Costs NA $88,899 $88,899

Annualized MWh Savings NA 568 568

Lifetime MWh Savings NA 12,854 12,854

TRB Savings (2012$) NA $723,726 $723,726

Winter Coincident Peak KW Savings NA 137 137

Summer Coincident Peak KW Savings NA 52 52

Annualized MWh Savings/Participant NA 0.862 0.862

Weighted Lifetime NA 23 23 

### 6 .15 Electric Market Rate Single Family Summary6.16 Electric Market Rate Single Family - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$450Air ConditioningEff.11 1 1 24 0 3 0 0 $1,200$1,000Hot Water Efficiency96 38 37 228441 28 $3,364$112,200Hot Water Fuel Switch130 325 483 9,738 50 25 -1,3030 $49,700$0Lighting397 137 135 1,209 58 1500 $72,987$469Other Fuel Switch444 11911 -120 $400$125Other Indirect Activity1 0 0 0 0 0 0 0$0$44,443Space Heat Efficiency122 29 26 52363 3980 $8,793$76,755Space Heat Fuel Switch8 34 37 1,014 18 0 -85 0 $0$659Ventilation2 0 0 0 0 0 0 0 $0568 725 12,854 137 52 -1,001 28Totals$136,444 $236,101Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 1,884 1,884

Costs

EVT Incentives NA $1,586,467 $1,586,467

Participant Costs NA $12,274 $12,274

Third Party Costs NA ($5,957) ($5,957)

Annualized MWh Savings NA 2,187 2,187

Lifetime MWh Savings NA 23,966 23,966

TRB Savings (2012$) NA $1,766,354 $1,766,354

Winter Coincident Peak KW Savings NA 351 351

Summer Coincident Peak KW Savings NA 194 194

Annualized MWh Savings/Participant NA 1.161 1.161

Weighted Lifetime NA 11 11 

### 6 .17 Electric Low Income Single Family Summary6.18 Electric Low Income Single Family - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$663Cookingand Laundry437 363 321 5,077 48 360 4,117 $299,731$0Electronics684 79 70 3158 1000 $40,428$1,069Hot Water Efficiency788 380 337 2,785 43 330 3,652 $29,470$1,986Hot Water Fuel Switch4 16 14 47721 -530 $8,950$402Lighting1,498 406 360 3,317 170 4700 $127,182$0Other Fuel Switch676 19821 -200 $4,640$0Refrigeration1,296 898 798 10,778 62 64 0 0 $1,056,349-$12,180Space Heat Efficiency1133 482000 $14,665$14,275Space Heat Fuel Switch3 26 23 781 14 0 -92 0 $0$6,060Ventilation83 10 9 189 1 1 0 0 $5,0502,187 1,941 23,966 351 194 -165 7,769Totals$1,586,467 $12,274Prior Year Current Year

2012 Cumulative

starting 1/1/12

# participants with installations NA 58 58

Costs

EVT Incentives NA $1,123,373 $1,123,373

Participant Costs NA $6,035,999 $6,035,999

Third Party Costs NA $0 $0

Annualized MWh Savings NA 13,727 13,727

Lifetime MWh Savings NA 170,735 170,735

TRB Savings (2012$) NA $21,571,218 $21,571,218

Winter Coincident Peak KW Savings NA 1,881 1,881

Summer Coincident Peak KW Savings NA 1,450 1,450

Annualized MWh Savings/Participant NA 236.672 236.672

Weighted Lifetime NA 12 12 

### 6 .19 Electric Large Industrial Summary6.20 Electric Large Industrial - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$221,565Air ConditioningEff.10 689 637 16,111 36 56 0 0 $28,679$45,567Cookingand Laundry3 33 32 42540 197 321 $1,864$126,706Design Assistance18 0 0 0 0 0 0 0 $117,369$2,847Hot Water Fuel Switch1 65 73 1,953 10 10 -263 0 $7,500$2,348,481Industrial Process Eff.22 5,065 5,529 52,003 870 432 10,763 0 $296,619$1,219,667Lighting38 3,574 3,462 48,757 470 490 -2,0700 $464,215$897,656Motors19 3,832 3,629 45,137 433 425 -2,7200 $107,986$189,270Other Efficiency8 155 138 2,201 17 17 5100 $60,770$32,817Refrigeration5 132 132 1,982 25 3 0 13 $12,093$839,654Space Heat Efficiency4 23 21 37550 26,1170 $17,132$111,771Ventilation6 158 151 1,791 12 18 2,121 0 $9,14613,727 13,804 170,735 1,881 1,450 34,655 334Totals$1,123,373 $6,035,999

# 7. L IST OF 

# S UPPORT 

# D OCUMENTS



# , BY 

# S ERVICE

## 7. L IST OF 

## S UPPORT 

## D OCUMENTS



## , BY 

## S ERVICE



### 7.1 D OCUMENTS



### , C ORRESPONDING 

### M ARKETS



### , AND 

### 2012 S TATUS

# Document Name / Title Major

Market Status Date

94 Tracking and Claiming Savings for Projects using

Natural Gas BNC, BEF,

RNC, EP, EH Implemented 1/1/2012

0 C&I New Construction Savings Adjustments BNC Obsolete 12/31/2012

0 Providing Shell Analysis and Recommendations

for Homes Heated with Fossil Fuel Fired Systems EH Obsolete 12/31/2012

2 CD Marketing and Distribution Plan EH Obsolete 12/31/2012

3 Tracking & Reporting Farm Customers BEF, BNC Obsolete 12/31/2012

4 Calculation of MWh and TRB for Committed

Projects BNC, BEF,

RNC, EP, EH Obsolete 12/31/2012

10 Space Heat Load Adjustment for Weatherization EH Obsolete 12/31/2012

18 ENERGY STAR Computer Monitor Power

Management Initiative BNC, BEF Obsolete 12/31/2012

22 EVT Services for customers of Vermont Electric

Cooperative located in Massachusetts BNC, BEF,

RNC, EP, EH Obsolete 12/31/2012

25 Expand Comprehensive Track Enrollment

Options for Simple Track Projects BNC, BEF Obsolete 12/31/2012

28 Offer of financing for energy efficiency measures

on Vermont farms BEF, BNC Obsolete 12/31/2012

31 Salesperson Incentives EP Obsolete 12/31/2012

33 Act 250 Procedures and Savings Claims BNC Obsolete 12/31/2012

39 Reporting procedures regarding merger of VEC

and CUC BNC, BEF,

RNC, EP, EH Obsolete 12/31/2012

41 Total Resource Benefits without Electric Savings EH Obsolete 12/31/2012

44 C&I Master Plan and Snowmaking Savings

Adjustments BEF Obsolete 12/31/2012

47 Rx Lighting Documentation BEF Obsolete 12/31/2012

52 Moratorium on TRM Portfolios during savings

verification BNC, BEF,

RNC, EP, EH Obsolete 12/31/2012

53 Facility Operational Efficiency Pilot BEF Obsolete 12/31/2012

54 State of VT lighting equipment purchased under

State Purchasing Contract #8262 BEF Obsolete 12/31/2012

58 VT College CFLs BEF Obsolete 12/31/2012

59 Point of Sale ENERGY STAR® CFL Lighting Instant

Rebate Coupons EP Obsolete 12/31/2012

61 VESH Rating System revision RNC Obsolete 12/31/2012

67 Upstream Lighting Distributor Incentive Model BNC, BEF,

RNC, EP, EH Obsolete 12/31/2012

79 Policy Guidance for External Funding BNC, BEF,

RNC, EP, EH Obsolete 12/31/2012# Document Name / Title Major

Market Status Date

80 Commercial T12 and HID High

‐ Bay Retirement

Program BNC, BEF Obsolete 12/31/2012

83 Commercial Lighting

– LED Screw

‐ Based (iLED)

2010 rebate offer BNC, BEF Obsolete 12/31/2012

85 Savings claim approach for agricultural engine

block timers BNC, BEF Obsolete 12/31/2012

Key:

BEF Business Existing Facilities

BNC Business New Construction

EH Existing Homes

EP Efficient Products

RNC Residential New Construction

# 8. D EFINITIONS AND 

# E ND 

# N OTES

## 8. D EFINITIONS AND 

## E ND 

## N OTES



### 8.1 D ATA 

### T ABLES 

### O VERVIEW

1

– Section 8.2 includes a list of definitions for items in the data tables.

2

– Data items for which data are not available are labeled “nav.” Data items for which data

are not applicable are labeled “nap” or “NA”

3

– Except where noted, Efficiency Vermont expenditures data in this report were incurred

during the period January 1, 2012, through December 31, 2012. Similarly, measure savings

are for measures installed during the period Jan uary 1, 2012, through December 31, 2012.

4

– Efficiency Vermont Resource Acquisition and Non Resource Acquisition costs include an

operations fee of 1.71% and are reported in all applicable cost categories. The operations

fees for “Incentives to Participants” are reported with the “Administration” costs.

5

– Data for “Incentives to Participants” in Tables 3.8, 3.9, 3.14, 3.16, 3.19, 3.22 3.24, 4.1,

4.4, 4.7, 4.10, 4.13, 4.16, 4.19, 4.22, 4.25, 4.28, and 5.1.2 are based on financial data from

Vermont Energy Investment Corporation’s (VEIC’s) accounting system. “Participant

Incentives Paid” on all other tables are based on data entered in Efficiency Vermont’s

Knowledge

‐ based Information Technology Tool (KITT) tracking system.

6

– “Annualized MWh Savings (adjusted for measure life),” “Winter Coincident Peak kW

Savings (adjusted for measure life),” and “Summer Coincident Peak kW Savings (adjusted

for measure life)” on Tables 3.8 and 3.9 are provided for reference only. These data exclude

savings for measures that have reached the end of their specified lifetime.



### 8.2 D EFINITIONS AND 

### R EPORT 

### T EMPLATE

The table templates that appear in the 2012 Efficiency Vermont Savings Claim

Summary/Annual Report were developed as a collaborative effort among Efficiency

Vermont, the Vermont Department of Public Service, and Burlington Electric Department.

Note that there are two major table formats, one for the markets and services summary

and the other for breakdowns by end use, county, and utility savings.

The definitions of the data reported in these tables follow. The numbers in parentheses on

the template refer to the footnoted definitions that immediately follow.Prior

Year Current Year

2012 Cumulative

starting

1/1/12 Cumulative

starting

1/1/12

(1) (2) (3) (4)

# participants with installations (5)

Operating Costs

Administration (6)

Operations and Implementation (7)

Strategy and Planning (8)

Subtotal Operating Costs (9)

Technical Assistance Costs

Services to Participants (10)

Services to Trade Allies (11)

Subtotal Technical Assistance Costs (12)

Support Services

Transportation (13)

Targeted Implementation (14)

Consulting (15)

Marketing (16)

EM&V (17)

Policy (18)

Information Technology (19)

Customer Support (20)

Business Development (21)

Subtotal Support Services Costs (22)

Incentive Costs

Incentives to Participants 1 (23)

Incentives to Trade Allies (24)

Subtotal Incentive Costs (25)

Total Efficiency Vermont Costs (26)

Total Participant Costs (27)

Total Third Party Costs (28)

Total Resource Acquisition Costs (29)

Annualized MWh Savings (30)

Lifetime MWh Savings (31)

TRB Savings (2012 $) (32)

Winter Coincident Peak kW Savings (33)

Summer Coincident Peak kW Savings (34)

Annualized MWh Savings/Participant (35)

Weighted Lifetime (36)

Annualized MWh Savings (adjusted for measure life) (37)

Winter Coincident Peak kW Savings (adjusted for measure life) (38)

Summer Coincident Peak kW Savings (adjusted for measure life) (39)

### X.X.X. Breakdown Report

End Use

or Utility

or County # of Parti

‐

cipants Net MWh

Saved Gross

MWh

Saved Net

Lifetime

MWh

Saved Net

Winter

KW Saved Net

Summer

KW Saved Net Other

Fuel

MMBtu Net Water

CCF Parti

‐

cipant

Incentives

Paid Parti

‐

cipant

Costs

(40) (41) (42) (43) (44) (45) (46) (47) (48) (49)

Footnotes for the report table templates:

(1) Activity for the prior reporting year.

(2) Activity for the current reporting year. For savings, the figure reported is estimated savings for

measures actually implemented for the current reporting period. Savings are reported in at

generation and net of all approved adjustment factors, except as otherwise noted.

(3) Data reported for the performance period starting January 1, 2012 and continuing through

December 31, 2014.

(4) Data reported for the performance period starting January 1, 2012 and conti nuin g through

December 31, 2014.

(5) Number of customers with installed measures. The “# participants with installations” is counted

by summing unique physical locations (sites) where efficiency measures have been installed for the

reporting period. For multifamily, the “#of participa nts with installations” is counte d by summing

the number of individual units. Under “Cumulative starting 1/1/12” customers are counted once,

regardless of the number of times the customer participates in Efficiency Vermont services

throughout the period. Whenever Efficiency Vermont works in collaboration with other providers of

efficiency services, the same participants may be counted and reported by more than one

organization. As a result, total state w ide participation might be less than the sum of all the

organizations’ reported participants.

(6) Costs incl ude Efficiency Vermont senior management, budgeting and financial oversight.

(7) Costs directly associated with the operations and implementation of resource acquisition

activities.

(8) Costs related to program design, planning, sc re ening, and other similar strategy and planning

functions.

(9) Subtotal of all operating costs detailed in the categories above: (6) + (7) + (8).

(10) Costs related to technical assistance, conducting technical analyses, preparing packages of

efficiency measures, contract management, and project follow

‐ up provided to customers.(11) Costs related to technical assistance, educational or other support services provided to entities

other than individual participants, such as trade allies, manufacturers, wholesalers, builders, and

architects.

(12) Subtotal reflecting total technical assistance costs: (10) + (11).

(13) Costs related to support provided by the VEIC transportation division.

(14) Costs related to supp ort provided by the VEIC targeted implementation division.

(15) Costs related to support provided by the VEIC consulting division.

(16) Costs related to support provided by the VEIC marketin g division.

(17) Costs r elated to support provided by the VEIC evaluation, measurement and verification

division.

(18) Costs related to support provided by the VEIC policy division.

(19) Costs related to support provided by the VEIC information technology division.

(20) Costs related to support provided by the VEIC customer support services division.

(21) Costs related to support provided by th e VE IC business development division.

(22) Total cost of Support Services.

(23) Direct pa yments to participants to defray the costs of specific efficiency measures.

(24) Incentives paid to manufacturers, wholesalers, builders, retailers, or other non

‐ customer

stakeholders that do not defray the costs of specific efficiency measures.

(25) Subtotal reflecting tot a l incentive costs: (23) + (24).

(26) Total costs incurred by Efficie ncy Vermont. All costs are in nominal dollars: (9) + (12) + (22) +

(25).

(27) Total costs incurred by participants and related to Efficiency Vermont or utility activities. This

category includes the participant contribution to the capi tal co sts of installed measures and to

specific demand

‐ side

‐ management (DSM)

‐ related services, such as technical assistance or energy

ratings.

(28) Total costs incurred by third parties (i.e., entities other than Efficiency Vermont, utilities, and

participants) and directly related to Efficiency Vermont or utility DSM acti v ities. This category

includes contributions by third parties to the capital costs of installed measures and to specific DSM

‐

related services, such as technical assistance or energy ratings.

(29) Total cost of Resource Acquisition: (26) + (27) + (28).(30) Annualized MWh savings at generation, net of all approved adjustment factors (e.g., free riders,

spillover, line loss) for measures installed during the current reporting period.

(31) Lifetime estimated MWh savings for measures installed during the current reporting year, at

generation and net of all approved adjustment factors. (Typically, this value is calculated by

multiplying estimated annualized savings by the life of the measure.)

(32) Total Resource Benefits (TRB) savings for measures installed during the current reporting year.

TRB incl udes gross ele ctric benefits, fossil fuel savings, and water savings. TRB is stated in 2012

dollars throughout the report. Whenever Efficiency Vermont works in collaboration with other

providers of efficiency services, the same savings might be counted and reported by more than one

organization. As a result, the total statewide savings might be less than the sum of all the

organizations’ reported savings.

(33) Estimated im p act of measures at time of winter system peak, at generation, net of adjustment

factors.

(34) Estimated impact of measures at time of summer system peak, at generation, net of

adjustment factors.

(35) Annualized MWh savings per participant, net at generation: (30) ÷ (5).

(36) Average lifetime, in year s, of measures weighted by savings: (31) ÷ (30 ).

(37) Adjusted annualized MWh savings at generation and net of all approved adjustment factors

(e.g., free riders, spillover, line loss) for measures installed during the current reporting period.

These data include savings for measures that have not yet expi red durin g the reporting period and

exclude savings for measures that have reached the end of their specified lifetime.

(38) Adjusted impact of measures at time of winter system peak, at generation, ne t of adjustmen t

factors. These data include savings for measures that have not yet expired during the reporting

period and exclude savings for measures that have reached the end of their specified lifetime.

(39) Adjusted impact of measures at time of summer system peak, at generation, net of adjustment

factors. These data include savings for measures th at have not yet expire d during the reporting

period and exclude savings for measures that have reached the end of their specified lifetime.

Items 40

‐ 49 reflect installed measures for the current reporting period.

(40) Number of participants with installed measures for the “End Use, Utility and County

Breakdown.” Whenever Efficiency Ver m ont works in collaboration with other providers of efficiency

services, the same participants may be counted and reported by more than one organization. As a

result, total statewide participation might be less than the sum of all the organizations’ reported

participants.(41) Annualized MWh savings at generation, net of all approved adjustment factors (e.g., free riders,

spillover, line loss) for measures installed during the current reporting period

. This is the same

number as that reported on line (23).

(42) Annualized MWh savings, gross at the customer meter.

(43) Lifetime estimated MWh savings for measures installed during the current reporting period, at

generation and net of all approved adjustment factors. This is the same number as that reported on

line (31).

(44) Estimated impact of measures at time of winter system pea k, at gen eration, net of adjustment

factors. This is the same number as that reported on line (33).

(45) Estimated impact of measures at time of summer system peak, at generation, net of

adjustment factors. This is the same number as that reported on line (34).

(46) MMBtu estimated to be saved (positive) or used (negat ive) for alternative fuels as a result of

measures installed in the end use.

(47) Water saved (positive) or used (negative) as a result of measures installed in the end use.

(48) Incentives paid by Efficiency Vermont to participants for measures installed during th e current

reporting per iod. This is the same number as that reported on line (23).

(49) Costs incurred by participants and related to Efficiency Vermont or utility activities. This is the

same number as that reported on line (27).

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