**GAO-07-691**                      Published: Jul 20, 2007. Publicly Released: Aug 20, 2007.                  

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## Highlights

Since 1990, GAO has designated the National Aeronautics and Space Administration's (NASA) contract management as an area of high risk in part because it lacked modern systems to provide accurate and reliable information on contract spending. In April 2000, NASA began a system modernization effort, known as the Integrated Enterprise Management Program (IEMP). When GAO last reported on the status of IEMP in September 2005, NASA had begun to implement disciplined processes needed to manage IEMP, but had yet to implement other best practices such as adopting business processes that improve information on contract spending. This GAO report addresses (1) actions taken by NASA to effectively implement the disciplined processes needed to manage IEMP and (2) the extent to which NASA has considered the strategic issues associated with developing a concept of operations and defining standard business processes. GAO interviewed NASA officials and obtained and analyzed documentation relevant to the issues.

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## Topics

Space

Concept of operationsPerformance measuresRisk managementStandardsStrategic planningSystems managementFinancial management systemsProgram managementContract administrationSystems conversionsContract performanceProgram evaluationBusiness operationsBusiness planning