<PAGE>

                                                                           10.24
                                                                  EXECUTION COPY

          WAIVER, dated as of November 12, 1999 (this "Waiver"), to the Credit
Agreement, dated as of November 13, 1997 (as amended by the First Amendment,
dated as of April 21, 1998, the Second Amendment, dated as of December 17, 1998
and the Third Amendment, dated as of August 23, 1999 and as the same may be
further amended, supplemented or otherwise modified from time to time, the
"Credit Agreement"), among ASI SOLUTIONS INCORPORATED, a Delaware corporation
("ASI"), MCLAGAN PARTNERS, INC. ("McLagan Partners", together with ASI, the
"Borrowers"), the several banks and other financial institutions from time to
time parties thereto (collectively, the "Lenders"), and THE CHASE MANHATTAN
BANK, a New York banking corporation, as administrative agent for the Lenders
(in such capacity, the "Administrative Agent").



                              W I T N E S S E T H :
                              ---------------------



          WHEREAS, the Borrowers, the Lenders and the Administrative Agent are
parties to the Credit Agreement; and

          WHEREAS, the Borrowers have requested that the Lenders waive certain
terms in the Credit Agreement and in the manner provided for herein; and

          WHEREAS, the Administrative Agent and the Lenders are willing to agree
to the requested waivers;

          NOW, THEREFORE, in consideration of the premises contained herein, the
parties hereto agree as follows:

          1.   Defined Terms.  Unless otherwise defined herein, terms which are
defined in the Credit Agreement and used herein (and in the recitals hereto) as
defined terms are so used as so defined.

          2.   Waiver of Subsection 7.1(e).  The Lenders hereby waive compliance
with the covenant in Subsection 7.1(e) for the period ending September 30, 1999;
provided that the ratio of Consolidated EBITDA for such period minus Unfunded
Capital Expenditures for such Period to Consolidated Fixed Charges of ASI for
such period is not less than 1.43 to 1.00.

          3.   Representations and Warranties.  On and as of the date hereof,
the Borrowers hereby confirm, reaffirm and restate the representations and
warranties set forth in Section 4 of the Credit Agreement mutatis mutandis,
except to the extent that such representations and warranties expressly relate
to a specific earlier date in which case the Borrowers hereby confirm, reaffirm
and restate such representations and warranties as of such earlier date.
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                                                                               2

          4.   Effectiveness.  This Waiver shall become effective as of the date
first written above upon receipt by the Administrative Agent of counterparts of
this Waiver duly executed by the Borrowers and the Required Lenders.

          5.   Continuing Effect; No Other Amendments or Waivers.  Except as
expressly provided herein, all of the terms and provisions of the Credit
Agreement are and shall remain in full force and effect.  The waiver provided
for herein is limited to the specific subsection of the Credit Agreement
specified herein and shall not constitute a consent, waiver or amendment of, or
an indication of the Administrative Agent's or the Lenders' willingness to
consent to any action requiring consent under any other provisions of the Credit
Agreement or the same subsection for any other date or time period.

          6.   Expenses.  The Borrowers agree to pay and reimburse the
Administrative Agent for all its reasonable costs and out-of-pocket expenses
incurred in connection with the preparation and delivery of this Waiver,
including, without limitation, the reasonable fees and disbursements of counsel
to the Administrative Agent.

          7.   Counterparts.  This Waiver may be executed in any number of
counterparts by the parties hereto (including by facsimile transmission), each
of which counterparts when so executed shall be an original, but all the
counterparts shall together constitute one and the same instrument.

          8.   GOVERNING LAW.  THIS WAIVER SHALL BE GOVERNED BY, AND CONSTRUED
AND INTERPRETED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK.
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                                                                               3


          IN WITNESS WHEREOF, the parties hereto have caused this Waiver to be
executed and delivered by their respective duly authorized officers as of the
date first above written.



                                   ASI SOLUTIONS INCORPORATED



                                   By:  /s/ Michael Mele
                                      --------------------------
                                      Title:  Senior Vice President & Chief
                                              Financial Officer



                                   McLAGAN PARTNERS, INC.



                                   By:  /s/ Michael Mele
                                      --------------------------
                                      Title:  Treasurer



                                   THE CHASE MANHATTAN BANK,
                                     as Administrative Agent and as a Lender


                                   By:  /s/ Richard Grabowski
                                      --------------------------
                                      Title:  Vice President



                                   CITIZENS BANK OF MASSACHUSETTS, as a Lender



                                   By:
                                      --------------------------
                                      Title:



                                   EUROPEAN AMERICAN BANK, as a Lender



                                   By:  /s/  Anthony Tomich
                                      --------------------------
                                      Title:  Assistant Vice President