### INDEX OF EXHIBITS Exhibit Number Description Page Exhibit HA-A-101 Distribution of Current U.S.-Tokyo 3 Flights by Alliance Exhibit HA-A-102 Distribution of Current U.S.-Tokyo 5 Seat Departures by Alliance Exhibit HA-A-103 Distribution of A nnual U.S.-Tokyo 7 Onboard Passengers by Alliance Exhibit HA-A-104 Distribution of A nnual U.S.-Tokyo 9 Seats by Alliance Exhibit HA-A-105 Distribution of A nnual U.S.-Tokyo 11 Departures by Alliance Exhibit HA-A-106 NRT Gates by Alliance 13 Exhibit HA-A-107 Distribution of Current U.S.-Tokyo 14 Flights by Operating Carrier Exhibit HA-A-108 Weekly Roundtrip Fl ights between 15 the U.S. and Tokyo by Operating Carrier Exhibit HA-A-109 Distribution of Current U.S.-Tokyo 16 Seat Departures by Operating Carrier Exhibit HA-A-110 Weekly Roundtrip Se ats between 17 the U.S. and Tokyo by Operating Carrier Exhibit HA-A-111 Distribution of A nnual U.S.-Tokyo 18 Onboard Passengers by Operating Carrier Exhibit HA-A-112 Annual U.S.-Tokyo Onboard Passengers 19 by Operating Carrier Exhibit HA-A-113 Distribution of A nnual U.S.-Tokyo 20 Seats by Operating Carrier Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-114 Annual U.S.-Tokyo Seats by Operating Carrier 21 Exhibit HA-A-115 Distribution of A nnual U.S.-Tokyo 22 Departures by Operating Carrier Exhibit HA-A-116 Annual U.S.-Tokyo Departures 23 by Operating Carrier Exhibit HA-A-117 Distribution of Curre nt HND Flights 24 Operated by JAL and ANA Exhibit HA-A-118 Distribution of Cu rrent HND Seats 25 to JAL and ANA Exhibit HA-A-119 JAL Service to Tokyo Haneda 26 Exhibit HA-A-120 ANA Service to Tokyo Haneda 27 Exhibit HA-A-121 Delta Has a Huge Comm itment to Narita 28 Exhibit HA-A-122 AA/JAL Has a Huge Commitment to Narita 29 Exhibit HA-A-123 CO/UA/ANA Has a Huge Commitment to Narita 30 Exhibit HA-A-124 Other Applicants’ Se lf-Diversion from 31 Proposed HND Flights Exhibit HA-A-125 Percentage of NRT Diversion to HND 32 Exhibit HA-A-126 Distribution of Current HNL-Tokyo 33 Flights by Alliance Exhibit HA-A-127 Distribution of Current HNL-Tokyo 35 Seats by Alliance Exhibit HA-A-128 Distribution of A nnual HNL-Tokyo 37 Onboard Passengers by Alliance Exhibit HA-A-129 Distribution of A nnual HNL-Tokyo 39 Seats by Alliance Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-130 Distribution of A nnual HNL-Tokyo 41 Departures by Alliance Exhibit HA-A-131 Distribution of A nnual U.S.-Tokyo 43 Flights by Operating Carrier Exhibit HA-A-132 Distribution of W eekly Roundtrip 44 HNL-Tokyo Flights by Operating Carrier Exhibit HA-A-133 Distribution of Current HNL-Tokyo 45 Seats by Operating Carrier Exhibit HA-A-134 Distribution of W eekly Roundtrip 46 HNL-Tokyo Seats by Operating Carrier Exhibit HA-A-135 Distribution of A nnual HNL-Tokyo 47 Onboard Passengers by Operating Carrier Exhibit HA-A-136 Annual Onboard HND-Tokyo Passengers 48 by Operating Carrier Exhibit HA-A-137 Distribution of A nnual HNL-Tokyo 49 Seats by Operating Carrier Exhibit HA-A-138 Annual Onboard HND-Tokyo Seats 50 by Operating Carrier Exhibit HA-A-139 Distribution of A nnual HND-Tokyo 51 Departures by Operating Carrier Exhibit HA-A-140 Annual HND-Tokyo Departures 52 by Operating Carrier Exhibit HA-A-201 Annual Onboard Passengers by 54 U.S. Gateway from Japan Exhibit HA-A-202 Comparison of HNL On board Passengers 55 to Other Proposed U.S. Gateways Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-203 HNL-Japan Size Relative to Other 56 First Choice U.S. Gateways Exhibit HA-A-204 Comparison of HNL-Japa n Onboard Passengers 57 to Other Proposed U.S. Gateways Combined Exhibit HA-A-205 U.S. Gateways Used by Japan O&D Passengers 58 Exhibit HA-A-206 Annual Onboard Passengers by 59 U.S. Gateway from Tokyo Exhibit HA-A-207 Comparison of HNL-TY O Onboard Passengers 60 to Other Proposed U.S. Gateways Exhibit HA-A-208 HNL-TYO Size Relativ e to Other 61 First Choice U.S. Gateways Exhibit HA-A-209 Comparison of HNL-TY O Onboard Passengers 62 to Other Proposed U.S. Gateways Combined Exhibit HA-A-210 U.S. Gateways Used by Tokyo O&D Passengers 63 Exhibit HA-A-211 U.S.-Tokyo O&D Passenger Markets 64 Exhibit HA-A-212 Comparison of HNL-TY O O&D Passengers 65 to Other Proposed U.S. Gateways Exhibit HA-A-213 HNL-TYO O&D Size Rela tive to Other 66 First Choice U.S. Gateways Exhibit HA-A-214 Comparison of HNL-TY O O&D Passengers 67 to Other Proposed U.S. Gateways Combined Exhibit HA-A-215 Size of U.S.-Tokyo O&D Passenger Markets 68 By U.S. State/Territory Exhibit HA-A-216 Comparison of Hawaii-Tokyo O&D Passengers 69 to Other Proposed U.S. Gateway States/Territory Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-217 Hawaii-Tokyo O&D Size Re lative to Other 70 First Choice U.S. Gateways Exhibit HA-A-218 Comparison of Hawaii-Tokyo O&D Passengers 71 to Other Proposed U.S. Gateways Combined Exhibit HA-A-219 Hawaii is the Most P opular Destination 72 for Japanese Tourists Exhibit HA-A-220 Hawaii is the Prefe rred Destination 73 for Japanese Tourists Exhibit HA-A-221 Hawaii is the Most De sired Destination 74 for Japanese Tourists Exhibit HA-A-222 Hawaii Has Been the Most Desired Destination 75 for Japanese Tourists for the Past Three Years Exhibit HA-A-223 More Japanese Touris ts Visit Hawaii 76 Than Visit the Entire U.S. Mainland Exhibit HA-A-224 Honolulu Has More Japanese Visitors 77 Than the Other Proposed U.S. Destinations Exhibit HA-A-225 Hawaii Has More Japanese Visitors 78 Than the Other Proposed U.S. Destinations Exhibit HA-A-226 64% of All Internationa l Visitors to Hawaii 79 Are From Japan Exhibit HA-A-227 Comparison of Spending by Japanese Visitors 80 to Hawaii, U.S. Mainland and Guam Exhibit HA-A-228 Comparison of Japanese -Originating Passengers 81 Among Proposed U.S. Destinations Exhibit HA-A-229 Comparison of Forecast In cremental Japanese 82 Visitors to U.S. from Each Proposal Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-230 Comparison of Annual Spending (Exports) of 83 Incremental Japanese Visitors to the U.S. for Each Proposal Exhibit HA-A-231 Comparison of Total GDP Impact of Incremental 84 Japanese Visitors to the U.S. For Each Proposal Exhibit HA-A-232 Comparison of Total Earnings Impact of 85 Incremental Japanese Visitors to the U.S. for Each Proposal Exhibit HA-A-233 Comparison of Total Employment Impact of 86 Incremental Japanese Visitors to the U.S. for Each Proposal Exhibit HA-A-234 Comparison of Forecast Incremental Japanese 87 Visitors to the U.S. for Top Two Proposals Exhibit HA-A-235 Comparison of Annual Spending (Exports) of 88 Incremental Japanese Visitors to the U.S. for Top Two Proposals Exhibit HA-A-236 Comparison of Total GDP Impact of Incremental 89 Japanese Visitors to the U.S. for Top Two Proposals Exhibit HA-A-237 Comparison of Total Earnings Impact of 90 Incremental Japanese Visitors to the U.S. for Top Two Proposals Exhibit HA-A-238 Comparison of Total Employment Impact of 91 Incremental Japanese Visitors to the U.S. for Top Two Proposals Exhibit HA-A-239 Letter of Support from JTB Hawaii, Inc. 92 Exhibit HA-A-301 American’s Current Serv ice from Tokyo Narita 94 Exhibit HA-A-302 American’s Proposed Incr ease in JFK-TYO Seats 95 Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-303 Resulting JFK-NRT Load Factor from 96 American’s Proposed JFK-HND Service Exhibit HA-A-304 Comparison of Stimulat ion from Hawaiian’s 97 First Proposal to American’s JFK-HND Proposal Exhibit HA-A-305 Resulting JFK-NRT Load Factor from American’s 98 Proposed JFK-HND Service (including Stimulation) Exhibit HA-A-306 Diversion from JFK-NRT Required for American’s 99 Proposed JFK-HND Service Exhibit HA-A-307 Self-Diversion from Amer ican’s JFK-NRT Service 100 Required for Its Proposed JFK-HND Service Exhibit HA-A-308 American’s Proposed In crease in LAX-TYO Seats 101 Exhibit HA-A-309 Resulting LAX-NRT Load Factor from 102 American’s Proposed LAX-HND Service Exhibit HA-A-310 Comparison of Stimulat ion from Hawaiian’s 103 First Proposal to American’s LAX-HND Proposal Exhibit HA-A-311 Resulting LAX-NRT Load F actor from American’s 104 Proposed LAX-HND Service (including Stimulation) Exhibit HA-A-312 Diversion from LAX- NRT Required for American’s 105 Proposed LAX-HND Service Exhibit HA-A-313 Self-Diversion from American’s LAX-NRT Service 106 Required for Its Proposed LAX-HND Service Exhibit HA-A-314 Comparison of Stimulat ion from Hawaiian’s Two 107 Proposals to American’s Two Proposals Exhibit HA-A-315 American Will Need Tw o Aircraft to Operate 108 Its Proposed JFK-HND Service Exhibit HA-A-316 American’s Response to th e Source of its Aircraft 109 Is Inconsistent With Its Fleet Plan Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-401 Continental’s Current Se rvice from Tokyo Narita 111 Exhibit HA-A-402 Continental’s Proposed Increase in EWR-TYO Seats 112 Exhibit HA-A-403 Resulting EWR-NRT Load Factor from 113 Continental’s Proposed EWR-HND Service Exhibit HA-A-404 Comparison of Stimulat ion from Hawaiian’s 114 First Proposal to Continental’s EWR-HND Proposal Exhibit HA-A-405 Resulting EWR-NRT Load Factor from 115 Continental’s Proposed EWR-HND Service (including Stimulation) Exhibit HA-A-406 Diversion from EWR-NRT Required for 116 Continental’s Proposed EWR-HND Service Exhibit HA-A-407 Self-Diversion from Continental’s EWR-NRT 117 Service Required for Its Proposed EWR-HND Service Exhibit HA-A-408 Continental’s Proposed Increase in GUM-TYO Seats 118 Exhibit HA-A-409 Resulting GUM-NRT Load Factor from 119 Continental’s Proposed GUM-HND Service Exhibit HA-A-410 Comparison of Stimulat ion from Hawaiian’s 120 First Proposal to American’s LAX-HND Proposal Exhibit HA-A-411 Resulting GUM-NRT Load Factor from 121 Continental’s Proposed GUM-HND Service (including Stimulation) Exhibit HA-A-412 Diversion from GUM-N RT Required for 122 Continental’s Proposed GUM-HND Service Exhibit HA-A-413 Self-Diversion from Continental’s GUM-NRT Service 123 Required for Its Proposed GUM-HND Service Exhibit HA-A-414 Comparison of Stimulat ion from Hawaiian’s Two 124 Proposals to Continental’s Two Proposals Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-415 Continenta l Will Need Two Aircraft to Operate 125 Its Proposed EWR-HND Service Exhibit HA-A-416 Continental’s Response to th e Source of its Aircraft 126 Is Inconsistent With Its Fleet Plan Exhibit HA-A-501 Delta Is the Larges t U.S.-Tokyo Carrier 128 Exhibit HA-A-502 Delta Is the Largest U.S.-Japan Carrier 129 Exhibit HA-A-503 Delta’s Current U.S.-Japan Service 130 Exhibit HA-A-504 Delta’s Current Servi ce from Tokyo Narita 131 Exhibit HA-A-505 Delta’s Proposed Increase in SEA-TYO Seats 132 Exhibit HA-A-506 Resulting SEA-NRT Lo ad Factor from 133 Delta’s Proposed SEA-HND Service Exhibit HA-A-507 Comparison of Stimulat ion from Hawaiian’s 134 First Proposal to Delta’s SEA-HND Proposal Exhibit HA-A-508 Resulting SEA-NRT Load Factor from Delta’s 135 Proposed SEA-HND Service (including Stimulation) Exhibit HA-A-509 Diversion from SEA- NRT Required for 136 Delta’s Proposed SEA-HND Service Exhibit HA-A-510 Self-Diversion from Delta’s SEA-NRT Service 137 Required for Its Proposed SEA-HND Service Exhibit HA-A-511 Delta’s Proposed Increase in DTW-TYO Seats 138 Exhibit HA-A-512 Resulting DTW-NRT Load Factor from 139 Delta’s Proposed DTW-HND Service Exhibit HA-A-513 Comparison of Stimulat ion from Hawaiian’s 140 First Proposal to Delta’s DTW-HND Proposal Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-514 Resulting DTW-NRT Load Factor from Delta’s 141 Proposed DTW-HND Service (including Stimulation) Exhibit HA-A-515 Diversion from DTW- NRT Required for 142 Delta’s Proposed DTW-HND Service Exhibit HA-A-516 Self-Diversion from Delta’s DTW-NRT Service 143 Required for Its Proposed DTW-HND Service Exhibit HA-A-517 Delta’s Proposed Increase in LAX-TYO Seats 144 Exhibit HA-A-518 Resulting LAX-NRT Load Factor from 145 Delta’s Proposed LAX-HND Service Exhibit HA-A-519 Comparison of Stimulat ion from Hawaiian’s 146 First Proposal to Delta’s LAX-HND Proposal Exhibit HA-A-520 Resulting LAX-NRT Load Factor from Delta’s 147 Proposed LAX-HND Service (including Stimulation) Exhibit HA-A-521 Diversion from LAX- NRT Required for 148 Delta’s Proposed LAX-HND Service Exhibit HA-A-522 Self-Diversion from Delta’s LAX-NRT Service 149 Required for Its Proposed LAX-HND Service Exhibit HA-A-523 Delta’s Proposed Increase in HNL-TYO Seats 150 Exhibit HA-A-524 Diversion from HNL- NRT Required for 151 Delta’s Proposed HNL-HND Service Exhibit HA-A-525 Self-Diversion from Delta’s HNL-NRT Service 152 Required for Its Proposed HNL-HND Service Exhibit HA-A-526 Comparison of Stimulat ion from Hawaiian’s Two 153 Proposals to Delta’s Top Two Proposals Exhibit HA-A-527 Delta Will Need Two Ai rcraft to Operate 154 Its Proposed EWR-HND Service Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-528 Delta’s Response to the Source of its Aircraft 155 Is Inconsistent With Its Fleet Plan Exhibit HA-A-601 United’s Current Servic e from Tokyo Narita 157 Exhibit HA-A-602 United’s Proposed Increase in SFO-TYO Seats 158 Exhibit HA-A-603 Resulting SFO-NRT Lo ad Factor from 159 United’s Proposed SFO-HND Service Exhibit HA-A-604 Comparison of Stimulat ion from Hawaiian’s 160 First Proposal to United’s SFO-HND Proposal Exhibit HA-A-605 Resulting SFO-NRT Load Factor from United’s 161 Proposed SFO-HND Service (including Stimulation) Exhibit HA-A-606 Diversion from SFO-N RT Required for 162 United’s Proposed SFO-HND Service Exhibit HA-A-607 Self-Diversion from United’s SFO-NRT Service 163 Required for Its Proposed SFO-HND Service Exhibit HA-A-608 United’s Response to the Source of its Aircraft 164 Is Inconsistent With Its Fleet Plan Exhibit HA-A-701 Diversion of HNL-NRT Passengers to HND 166 Required for Hawaiian’s First HNL-HND Proposal Exhibit HA-A-702 Diversion of HNL-NRT Passengers to HND 167 Required to Hawaiian’s Second HNL-HND Proposal Exhibit HA-A-703 Hawaiian Is the Only App licant Carrier That Earned 168 A Net Profit in YE Q3 2009 Exhibit HA-A-704 Hawaiian Is the Only App licant Carrier That Earned 169 An Operating Profit in YE Q3 2009 Exhibit HA-A-705 Hawaiian Is the Only App licant Carrier That Earned 170 A Positive Operating Profit Margin in YE Q3 2009 Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-706 Hawaiian Is the Only Applicant Carrier to 171 Average A Positive Operating Profit Margin Over the Past Five Years Exhibit HA-A-707 Hawaiian Is the Only App licant Carrier That Earned 172 A Positive Net Profit Margin in YE Q3 2009 Exhibit HA-A-708 Hawaiian Has the Best On-Time Performance 173 of All Large U.S. Airlines Exhibit HA-A-709 Hawaiian’s Mishandled Bags Rate Is Lower 174 Than All Other Applicant Carriers Exhibit HA-A-710 Hawaiian’s Denied Boar dings Rate Is Lower 175 Than All Other Applicant Carriers Exhibit HA-A-711 Hawaiian’s Complaint Ra te Is Lower Than 176 All Other Applicant Carriers Exhibit HA-A-712 Hawaiian Is the Only A pplicant Carrier That 177 Enplaned More Passengers in 2009 Than in 2008 Exhibit HA-A-713 Hawaiian Is the On ly Applicant Carrier That 178 Increased Its Depa rtures in YE Q3 2009 Exhibit HA-A-714 Hawaiian Has Consistently Achieved the Best 179 On-Time Performance in the Industry Exhibit HA-A-715 Hawaiian Has Consistently Outperformed the Other 180 Applicant Carriers in Terms of Mishandled Bags Exhibit HA-A-716 Hawaiian Has Consistently Outperformed the Other 181 Applicant Carriers in Terms of Customer Complaints Exhibit HA-A-717 Comparison of Annual De partures To/From HNL 182 Exhibit HA-A-718 Comparison of Annual Onboard Passengers 183 To/From HNL Exhibit HA-A-719 Comparison of Annual Seats To/From HNL 184 Docket OST-2010-0018

### Exhibit Number Description Page Exhibit HA-A-801 Explanation of Econo mic Impact Method 186 Exhibit HA-A-802 Calculation of Stimulation 187 Exhibit HA-A-803 Calculation of In cremental Japanese Visitors 188 Docket OST-2010-0018

## EXHIBITS OF HA WAIIAN AIRLINES

Page 1

## 100 SERIES

Page 2

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 99% OF CURRENT U.S. – TOKYO FREQUENCIES (CURRENT SCHEDULES) Exhibit HA-A-101 Docket OST-2010-0018 Page 1 of 2



### SkyTeam 35%

Star 35% Oneworld 29% Nonaligned 1% 

### Distribution of Current U.S. – Tokyo Flights by Alliance

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 3

## THE STAR/ONEWORLD/DELTA OLIGOPOLY DOMINATES CURRENT U.S. – TOKYO FREQUENCIES (CURRENT SCHEDULES) Exhibit HA-A-101 Docket OST-2010-0018 Page 2 of 2



## 127 126 107

5 0 0 20 40 60 80 100 120 140

SkyTeam Star Oneworld Nonaligned Hawaiian Weekly Roundtrip Flights Be tween the U.S. and Tokyo

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 4Exhibit HA-A-102 Docket OST-2010-0018 Page 1 of 2



### SkyTeam 34%

Star 34% Oneworld 30% Nonaligned 2% 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 98% OF CURRENT U.S. – TOKYO CAPACITY (CURRENT SCHEDULES)
Distribution of Current U.S. – Tok yo Seat Departures by Alliance

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 5Exhibit HA-A-102 Docket OST-2010-0018 Page 2 of 2

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

## 36,453 35,315 31,602

1,985 0 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000

SkyTeam Star Oneworld Nonaligned Hawaiian 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY DOMINATES CURRENT U.S. – TOKYO CAPACITY (CURRENT SCHEDULES)
Weekly Roundtrip Seats Between the U.S. and Tokyo

Page 6

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 98% OF ALL U.S. – TOKYO GA TEWAY-TO-GATEWAY PASSENGERS (YE AUGUST 2009) Exhibit HA-A-103 Docket OST-2010-0018 Page 1 of 2



### Star 35%

SkyTeam 33% Oneworld 30% Nonaligned 2% Distribution of Annual U.S. – Tokyo Onboard Passengers by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 7Exhibit HA-A-103 Docket OST-2010-0018 Page 2 of 2



### 2,855 2,740 2,512

155 0 0 500 1,000 1,500 2,000 2,500 3,000

Star SkyTeam Oneworld Nonaligned Hawaiian 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY DOMINATES THE U.S. – TOKYO PASSENGER MARKET (YE AUGUST 2009)

Annual Onboard Passengers (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 8Exhibit HA-A-104 Docket OST-2010-0018 Page 1 of 2



### Star 35%

Oneworld 32% SkyTeam 31% Nonaligned 2% 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 98% OF ALL U.S. – TOKYO CAPACITY (YE AUGUST 2009)
Distribution of Annual U.S. – Tokyo Seats by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 9Exhibit HA-A-104 Docket OST-2010-0018 Page 2 of 2



### 3,785 3,419 3,372

184 0 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000

Star Oneworld SkyTeam Nonaligned Hawaiian 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 98% OF ALL U.S. – TOKYO CAPACITY (YE AUGUST 2009)
Annual Seats (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 10Exhibit HA-A-105 Docket OST-2010-0018 Page 1 of 2



### Star 39%

Oneworld 30% SkyTeam 30% Nonaligned 1% 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 99% OF ALL U.S. – TOKYO DEPARTURES (YE AUGUST 2009) Distribution of Annual U.S. – Tokyo Departures by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 11

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 99% OF ALL U.S. – TOKYO DEPARTURES (YE AUGUST 2009) Exhibit HA-A-105 Docket OST-2010-0018 Page 2 of 2

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### 14,254

11,318 11,225

522 0 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000

Star Oneworld SkyTeam Nonaligned Hawaiian 

### Annual Departures

Page 12

## NRT GATES BY ALLIANCE Exhibit HA-A-106 Docket OST-2010-0018 Page 1 of 1

Source: Narita Internationa l Airport Official Website. 

### 29

23

12

4
0 0 5 10 15 20 25 30 35

oneworld Star SkyTeam Nonaligned Hawaiian 

### Number of Gates

Page 13

## U.S. – TOKYO FREQUENCY SHARE (CURRENT SCHEDULES) Exhibit HA-A-107 Docket OST-2010-0018 Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

## Delta 32%

JAL 19% United

12% ANA 12% Continental 10% American 10% China Airlines 1% Korean 2% Singapore 2% Distribution of Current U.S. – Tok yo Flights by Operating Carrier

Page 14

## U.S. – TOKYO FREQUENCIES (CURRENT SCHEDULES) Exhibit HA-A-108 Docket OST-2010-0018 Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

### 120

72

42 42 35 35

5 0 7 7 0 20 40 60 80 100 120 140

Delta JA L United A N

A Continental Amer i can S

ingap ore Kor e

an China Air li

nes H

a waiia n



### Operating Carrier Weekly Roundtrip Flights Be tween the U.S. and Tokyo

Page 15

## U.S. – TOKYO CAPACITY SHARE (CURRENT SCHEDULES) Exhibit HA-A-109 Docket OST-2010-0018 Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

### Delta 33%

JAL 22% United

14% ANA 9% Continental 8% American 8% China Airlines 2% Korean 2% Singapore 2% 

### Distribution of Current U.S. – Tokyo Seat Departures by Operating Carrier

Page 16

## U.S. – TOKYO CAPACITY (CURRENT SCHEDULES) Exhibit HA-A-110 Docket OST-2010-0018 Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

### 34,346

23,080

14,742
9,303 8,645 8,522

1,985 0 2,107 2,625 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000

Delta JAL U n ited A NA

C

o

n ti

n

e

n ta

l

Ame ri

c

a

n

Singapore Ko r ean C

h

in

a A irl

ine s Ha w

ai

i a

n



### Operating Carrier Weekly Roundtrip Seats Between the U.S. and Tokyo

Page 17

## U.S. – TOKYO GATEWAY-TO-GATEWAY PASSENGER SHARE (YE AUGUST 2009) Exhibit HA-A-111 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### Delta 31%

JAL 22% United

14% ANA 9% Continental 9% American 9% China Airlines 2% Korean 2% Singapore 2% 

### Distribution of Annual U.S. – Tokyo Onbo ard Passengers by Operating Carrier

Page 18

## U.S. – TOKYO GATEWAY-TO-GATEWAY PASSENGERS (YE AUGUST 2009) Exhibit HA-A-112 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### 2,583

1,797

1,171

753 733 714

198 157 0 155 0 500 1,000 1,500 2,000 2,500 3,000

D e lta J AL U ni

ted AN A

Conti ne

ntal America n

Singa p

or

e K o

r e

an China Ai

r l i nes Hawaiia n 

### Annual Onboard Passengers (000’s)

Operating Carrier Page 19

## U.S. – TOKYO CAPACITY SHARE (YE AUGUST 2009) Exhibit HA-A-113 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### Delta 28%

JAL 24% United

14% ANA 10% Continental 9% American 8% China Airlines 2% Korean 2% Singapore 3% 

### Distribution of Annual U.S. – Tokyo Seats by Operating Carrier

Page 20

## U.S. – TOKYO CAPACITY (YE AUGUST 2009) Exhibit HA-A-114 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### 3,162

2,531

1,489 1,064 958 887

184 0 211 274
0 500 1,000 1,500 2,000 2,500 3,000 3,500

Delta JA L United ANA Con tine n ta

l Amer i can Singapore K o

r e

a

n Chi na

Airli ne

s

Ha w

aiian 

### Annual Seats (000’s)

Operating Carrier Page 21

### Delta 27%

JAL 21% United

14% ANA 12% Continental 11% American 10% China Airlines 1% Korean 2% Singapore 2% 

## U.S. – TOKYO DEPARTURE SHARE (YE AUGUST 2009) Exhibit HA-A-115 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### Distribution of Annual U.S. – Tokyo Departures by Operating Carrier

Page 22

## U.S. – TOKYO DEPARTURES (YE AUGUST 2009) Exhibit HA-A-116 Docket OST-2010-0018 Page 1of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### 10,525

7,697

5,048 4,425 4,049 3,620

522 0 700 730 0 2,000 4,000 6,000 8,000 10,000 12,000

Delta JAL United A N

A Continenta l Ame r ic

a

n Singapore K orea n China A

i r li

nes H

a

w

ai

ian 

### Annual Departures

Operating Carrier
Page 23Exhibit HA-A-117 Docket OST-2010-0018 Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

### ANA 43%

JAL 41% Others 16% 

## JAL AND ANA ACCOUNT FOR 84% OF ALL DEPARTURES AT HND (CURRENT SCHEDULES)
Distribution of Current HND Flights Operated

Page 24Exhibit HA-A-118 Docket OST-2010-0018 Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

### ANA 49%

JAL 41% Others 10% 

## JAL AND ANA ACCOUNT FOR 90% OF ALL SEATS AT HND

Distribution of Current HND Seats

Page 25

## JAL CURRENTLY SERVES TOKYO HANEDA WITH 1,295 WEEKLY ROUNDTRIP FLIGHT S AND OVER 332,000 SEATS

Asahikawa (AKJ) Aomori (AOJ) Amami O Shima (ASJ) Akita (AXT) Sapporo (CTS) Fukuoka (FUK) Yamagata (GAJ) Seoul (GMP) Hiroshima (HIJ) Hakodate (HKD) Hong Kong (HKG) Osaka (ITM) Izumo (IZO) Kochi (KCZ) Osaka (KIX) Kita Kyushu (KKJ) Miyazaki (KMI) Kumamoto (KMJ) Komatsu (KMQ) Kagoshima (KOJ) Kushiro (KUH) Memanbetsu (MMB)

Note: Includes only fights operated by carrier. Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition). Exhibit HA-A-119 Docket OST-2010-0018 Page 1 of 1

Between Tokyo (HND) And: 28 42

7 21 119 126 7 14 49 21

7 105

35 28 42 28 35 49 42 49 21 21 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 7,140 10,220

1,141 4,550 34,440 39,410

1,141 5,348 12,670

4,410 2,237 34,440

8,610 4,865 7,265 5,040 5,880 12,880

9,254 13,916

5,110 4,550 Misawa (MSJ) Matsuyama (MYJ) Nagasaki (NGS) Obihiro (OBO) Oita (OIT) Okinawa (OKA) Okayama (OKJ) Beijing (PEK) Shanghai (SHA) Shirahama (SHM) Takamatsu (TAK) Tokushima (TKS) Ube (UBJ) Osaka (UKB) Between Tokyo (HND) And: 21 35 28 28 42 77 28

7 7 14 35 42 21 14 1,295 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 3,570 7,840 7,140 8,120 11,060 23,548

4,655 1,470 2,458 2,282 8,610 11,410

3,780 2,520 332,980

Page 26

## ANA CURRENTLY SERVES TOKYO HANEDA WITH 1,375 WEEKLY ROUNDTRIP FLI GHTS AND NEARLY 400,000 SEATS

Asahikawa (AKJ) Akita (AXT) Sapporo (CTS) Fukuoka (FUK) Seoul (GMP) Hachijo Jima (HAC) Hiroshima (HIJ) Hakodate (HKD) Hong Kong (HKG) Saga (HSG) Osaka (ITM) Iwami (IWJ) Kochi (KCZ) Osaka (KIX) Kita Kyushu (KKJ) Miyazaki (KMI) Kumamoto (KMJ) Komatsu (KMQ) Kagoshima (KOJ) Kushiro (KUH) Monbetsu (MBE) Miyake Jima (MYE)

Note: Includes only fights operated by carrier. Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition). Exhibit HA-A-120 Docket OST-2010-0018 Page 1 of 1

Between Tokyo (HND) And: 7 28 112 126

14 21 60 14

7 28 98

7 28 30 11 77 63 35 70 14

7 7 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 1,498 7,560 54,747 49,376

3,122 2,422 17,928

4,216 1,498 3,080 40,820 840 7,560 7,607 1,155 14,111 12,637 12,150 20,237

1,540

882 392 Matsuyama (MYJ) Nagasaki (NGS) Wajima (NTQ) Oshima (OIM) Oita (OIT) Okinawa (OKA) Okayama (OKJ) Odate Noshiro (ONJ) Beijing (PEK) Shanghai (SHA) Nakashibetsu (SHB) Shonai (SYO) Takamatsu (TAK) Toyama (TOY) Tottori (TTJ) Ube (UBJ) Osaka (UKB) Wakkanai (WKJ) Yonago (YGJ) Between Tokyo (HND) And: 42 56 14

7 35 63 35 14

7 7 7 28 35 42 28 35 14

7 35 1,375 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 14,150 14,596

1,540

392 6,386 30,268

8,128 1,764 1,498 1,498 1,169 6,552 9,450 11,180

4,578 8,010 2,660 1,169 5,788 396,154

Page 27

## DELTA HAS A HUGE CO MMITMENT TO NARITA Exhibit HA-A-121 Docket OST-2010-0018 Page 1 of 1



### Delta’s 23 Narita Segments Atlanta (ATL) Bangkok (BKK) Beijing (PEK) Busan (PUS) Detroit (DTW) Guam (GUM) Ho Chi Minh City (SGN) Hong Kong (HKG) Honolulu (HNL) Los Angeles (LAX) Manila (MNL) Minneapolis (MSP) Nagoya (NGO) New York (JFK) Osaka (KIX) Portland (PDX) Saipan (SPN) Salt Lake City (SLC) San Francisco (SFO) Seattle (SEA) Seoul (ICN) Shanghai (PVG) Taipei (TPE) JFK JFK JFK 

### NRT NRT NGO NGO NGO PUS PUS PUS KIX KIX KIX

GUM GUM TPE TPE TPE HKG HKG HKG BK K K K BKK BKK SGN SGN SGN SIN SIN SIN MNL MNL MNL PEK PEK PEK ICN ICN ICN PVG PVG PVG ATL ATL ATL DTW

HNL HNL HNL LAX LAX LAX MSP MSP MSP PDX PDX PDX SEA SEA SEA SFO SFO SFO

SPN SPN SPN SLC SLC SLC

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 28

## AA/JL HAS A HUGE COMMITMENT TO NARITA Exhibit HA-A-122 Docket OST-2010-0018 Page 1 of 1



### AA/JL’s 42 Narita Segments Amsterdam (AMS) Bangkok (BKK) Beijing (PEK) Brisbane (BNE) Busan (PUS) Chicago O'Hare (ORD) Dalian (DLC) Dallas/Fort Worth (DFW) Delhi (DEL) Denpasar (DPS) Frankfurt (FRA) Fukuoka (FUK) Guam (GUM) Guangzhou (CAN) Hanoi (HAN) Ho Chi Minh City (SGN) Hong Kong (HKG) Honolulu (HNL) Jakarta (CGK) Kaohsiung (KHH) Kona (KOA) Kuala Lumpur (KUL) London Heathrow(LHR) Los Angeles (LAX) Manila (MNL) Milan (MXP) Moscow (DME) Nagoya (NGO) New York (JFK) Okinawa (OKA) Osaka Itami(ITM) Osaka KAai (KIX) Paris (CDG) Rome (FCO) San Francisco (SFO) Sapporo (CTS) Seoul (ICN) Shanghai (PVG) Singapore (SIN) Sydney (SYD) Taipei (TPE) Vancouver (YVR) SGN SGN SGN KUL KUL KUL OKA OKA OKA TPE TPE TPE KHH KHH KHH KIX KIX KIX KIX FUK FUK FUK LHR LHR LHR

AMS AMS AMS FRA FRA FRA CDG CDG CDG

CAN CAN CAN PVG PVG PVG PUS PUS PUS FCO FCO FCO JFK JFK JFK HNL HNL HNL HAN HAN HAN NGO NGO NGO ICN ICN ICN ICN PEK PEK PEK 

### NRT NRT DLC DLC DLC CTS CTS CTS

BKK BKK BKK

BNE BNE BNE ORD ORD ORD DFW DFW DFW DEL DEL DEL

DPS DPS DPS GUM GUM HKG HKG HKG

CGK CGK CGK KOA KOA KOA LAX LAX LAX

MNL MNL MNL MXP MXP MXP DME DME DME

ITM ITM SFO SFO SFO

SIN SIN SIN SIN

SYD SYD SYD YVR YVR YVR

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 29

## CO/UA/NH HAS A HUGE COMMITMENT TO NARITA Exhibit HA-A-123 Docket OST-2010-0018 Page 1 of 1



### CO/UA/NH’s 35 Narita Segments

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).



### Bangkok (BKK) Beijing (PEK) Chicago O'Hare (ORD) Dalian (DLC) Frankfurt (FRA) Fukuoka (FUK) Guam (GUM) Guangzhou (CAN) Hangzhou (HGH) Hiroshima (HIJ) Ho Chi Minh City (SGN) Hong Kong (HKG) Honolulu (HNL) Houston (IAH) Komatsu (KMQ) London Heathrow (LHR) Los Angeles (LAX) Nagoya (NGO) New York J F Kennedy (JFK) Newark Liberty (EWR) Okinawa (OKA) Osaka (ITM) Paris (CDG) Qingdao (TAO) San Francisco (SFO) Sapporo (CTS) Seattle/Tacoma (SEA) Sendai (SDJ) Seoul (ICN) Shanghai (PVG) Shenyang (SHE) Singapore (SIN) Taipei (TPE) Washington Dulles (IAD) Xiamen (XMN) PVG PVG PVG CAN CAN CAN HGH HGH HGH TAO TAO TAO DLC DLC DLC
OKA OKA OKA

ITM ITM FUK FUK FUK TPE TPE TPE HKG HKG HKG NGO NGO NGO

XMN XMN XMN SFO SFO SFO KMQ KMQ KMQ SDJ SDJ SDJ ICN ICN ICN ICN 

### NRT NRT CTS CTS CTS SHE SHE SHE PEK PEK PEK EWR EWR EWR IAD IAD IAD IAD

SGN SGN SGN FRA FRA FRA CDG CDG CDG L HR L L LHR LHR

BKK BKK BKK ORD ORD ORD

GUM GUM HIJ HIJ HIJ HIJ HNL HNL HNL IAH IAH IAH IAH LAX LAX LAX JFK JFK JFK SEA SEA SEA

SIN SIN SIN SIN

Page 30

## ALL THE OTHER APPLICANTS WILL SUSTAIN SIGNIFICANT SELF-DIVERSION FROM THEIR HND PROPOSALS Exhibit HA-A-124 Docket OST-2010-0018 Page 1 of 1



### 0 50,000 100,000 150,000 200,000 250,000 300,000

Delta Continental United American Hawaiian 208,084 

### Self-Diversion from Proposed HND Flights

153,270

41,991 29,253 0 

## DTW

SEA LAX HNL

EWR GUM

SFO JFK LAX

Source: Exhibits HA-A-307, 313, 408, 413, 510, 516, 522, 525, 607. Page 31

## HAWAIIAN’S PROPOSAL RELIES ON LESS DIVERSION FROM NRT FLIGHTS THAN ANY OTHER APPLICANT Exhibit HA-A-125 Docket OST-2010-0018 Page 1 of 1



### 4.5% 4.8% 5.7% 9.3% 9.5% 12.6% 13.2% 76.5%

16.0% 36.7% 32.2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

HA - HNL - 1 HAHNL - 2 AA - LAX DLHNL CO - GUM DL - LAX UA - SFO AA - JFK DL - DTW DL - SEA CO - EWR 

### % of NRT Required to Shift to HND

Source: Exhibits HA-A-306, 312, 407, 412, 509, 515, 521, 524, 606, 701, 702. Page 32Exhibit HA-A-126 Docket OST-2010-0018 Page 1 of 2



### Oneworld 42%

SkyTeam 25% Star 24% China Airlines 9% 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 91% OF CURRENT HNL – TOKYO FREQUENCIES (CURRENT SCHEDULES)

Distribution of Current HNL – Tokyo Flights by Alliance

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 33Exhibit HA-A-126 Docket OST-2010-0018 Page 2 of 2



### 25

15 14

0 5

0 5 10 15 20 25 30

Oneworld SkyTeam Star China Airlines Hawaiian 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 91% OF CURRENT HNL – TOKYO FREQUENCIES (CURRENT SCHEDULES)

Weekly Roundtrip Flights Between HNL and Tokyo

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 34Exhibit HA-A-127 Docket OST-2010-0018 Page 1 of 2



### Oneworld 46%

SkyTeam 27% Star 18% China Airlines 9% 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 91% OF CURRENT HNL – TOKYO CAPACITY (CURRENT SCHEDULES) Distribution of Current HNL – Tokyo Seats by Alliance

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 35Exhibit HA-A-127 Docket OST-2010-0018 Page 2 of 2



### 9,555

5,668 3,794 1,985
0 0 2,000 4,000 6,000 8,000 10,000 12,000

Oneworld SkyTeam Star China Airlines Hawaiian

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 91% OF CURRENT HNL – TOKYO CAPACITY (CURRENT SCHEDULES)

Weekly Roundtrip Seats Between HNL and Tokyo

Page 36Exhibit HA-A-128 Docket OST-2010-0018 Page 1 of 2



### Oneworld 46%

SkyTeam 26% Star 18% China Airlines 10% 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 90% OF HNL – TOKYO GATEWAY-TO-GATEWAY PASSENGERS (YE AUGUST 2009)
Distribution of Annual HNL – Tokyo Onboard Passengers by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 37Exhibit HA-A-128 Docket OST-2010-0018 Page 2 of 2



### 733

408
287
155

0 0 100 200 300 400 500 600 700 800

Oneworld SkyTeam Star China Airlines Hawaiian 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY DOMINATES THE HNL – TOKYO MARKET (YE AUGUST 2009)

Annual Onboard Passengers (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 38Exhibit HA-A-129 Docket OST-2010-0018 Page 1 of 2



### Oneworld 48%

SkyTeam 25% Star 18% China Airlines 9% 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 91% OF HNL – TOKYO CAPACITY (YE AUGUST 2009)
Distribution of Annual HNL – Tokyo Seats by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 39Exhibit HA-A-129 Docket OST-2010-0018 Page 2 of 2



### 974

509 370
184
0 0 200 400 600 800 1,000 1,200

Oneworld SkyTeam Star China Airlines Hawaiian 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 91% OF HNL – TOKYO CAPACITY (YE AUGUST 2009)

Annual Seats (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 40Exhibit HA-A-130 Docket OST-2010-0018 Page 1 of 2



### Oneworld 42%

Star 25% SkyTeam 24% China Airlines 9% 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 91% OF HNL – TOKYO DEPARTURES (YE AUGUST 2009) Distribution of Annual HNL – Tokyo Departures by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 41Exhibit HA-A-130 Docket OST-2010-0018 Page 2 of 2

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### 2,479

1,497 1,442

522

0 0 500 1,000 1,500 2,000 2,500 3,000

Oneworld Star SkyTeam China Airlines Hawaiian 

## THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 91% OF HNL – TOKYO DEPARTURES (YE AUGUST 2009)

Annual Departures

Page 42

## HNL – TOKYO FREQUENCY SHARE (CURRENT SCHEDULES) Exhibit HA-A-131 Docket OST-2010-0018 Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

### JAL 43%

Delta 25% United

12% ANA 12% China Airlines 8% 

### Distribution of Current HNL – Tok yo Flights by Operating Carrier

Page 43

## HNL – TOKYO FREQUENCIES (CURRENT SCHEDULES) Exhibit HA-A-132 Docket OST-2010-0018 Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

### 25

15

7 7 5

0 0 5 10 15 20 25 30

JAL Delta United ANA China Airlines Hawaiian 

### Operating Carrier Weekly Roundtrip Flights Between HNL and Tokyo

Page 44

## HNL – TOKYO CAPACITY SHARE (CURRENT SCHEDULES) Exhibit HA-A-133 Docket OST-2010-0018 Page 1 of 1



### JAL 46%

Delta 27% United

11% China Airlines 9% ANA 7%

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

### Distribution of Current HNL – Tok yo Seats by Operating Carrier

Page 45

## HNL – TOKYO CAPACITY (CURRENT SCHEDULES) Exhibit HA-A-134 Docket OST-2010-0018 Page 1 of 1



### 9,555

5,668

2,296 1,985 1,498
0 0 2,000 4,000 6,000 8,000 10,000 12,000

JAL Delta United China Airlines ANA Hawaiian

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). 

### Operating Carrier Weekly Roundtrip Seats Between HNL and Tokyo

Page 46

## HNL – TOKYO GATEWAY-TO-GATEWAY PASSENGER SHARE (YE AUGUST 2009) Exhibit HA-A-135 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### JAL 46%

Delta 26% United

10% China Airlines 10% ANA 8% 

### Distribution of Annual HNL – Tokyo Onboard Passengers by Operating Carrier

Page 47

## HNL – TOKYO GATEWAY-TO-GATEWAY PASSENGERS (YE AUGUST 2009) Exhibit HA-A-136 Docket OST-2010-0018 Page 1 of 1



### 733

408

158 155 128

0 0 100 200 300 400 500 600 700 800

JAL Delta United China Airlines ANA Hawaiian 

### Annual Onboard Passengers (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### Operating Carrier Page 48

### JAL 48%

Delta 25% United

10% China Airlines 9% ANA 8% 

## HNL – TOKYO CAPACITY SHARE (YE AUGUST 2009) Exhibit HA-A-137 Docket OST-2010-0018 Page 1 of 1



### Distribution of Annual HNL – Tokyo Seats by Operating Carrier

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 49

### 974

509

202 184 167

0 0 200 400 600 800 1,000 1,200

JAL Delta United China Airlines ANA Hawaiian 

## HNL – TOKYO CAPACITY (YE AUGUST 2009) Exhibit HA-A-138 Docket OST-2010-0018 Page 1 of 1



### Annual Seats (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### Operating Carrier
Page 50

### JAL 42%

Delta 24% ANA 13% United

12% China Airlines 9% 

## HNL – TOKYO DEPARTURE SHARE (YE AUGUST 2009) Exhibit HA-A-139 Docket OST-2010-0018 Page 1 of 1



### Distribution of Annual HNL – Tokyo Departures by Operating Carrier

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 51

## HNL – TOKYO DEPARTURES (YE AUGUST 2009) Exhibit HA-A-140 Docket OST-2010-0018 Page 1 of 1



### 2,478

1,442

785 711 522

0 0 500 1,000 1,500 2,000 2,500 3,000

JAL Delta ANA United China Airlines Hawaiian 

### Annual Departures

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### Operating Carrier Page 52

## 200 SERIES

Page 53

## HNL IS THE LARGEST U.S. PASSE NGER GATEWAY TO/FROM JAPAN Exhibit HA-A-201 Docket OST-2010-0018 Page 1 of 1



### 2.3

1.6
1.3
0.9 0.8 0.6 0.5 0.4 0.2 0.3

0.0 0.5 1.0 1.5 2.0 2.5

HNL* GUM* LAX* SFO* DTW* ORD JFK* SPN SEA* EWR* 

### Onboard Passengers (Millions)

*Service to gateway requested by applicant carrier. Source: U.S. DOT T-100 data , YE Au g ust 2009 , via Data Base Products. Page 54

## HNL HAS 39% MORE JAPAN PASSENG ERS THAN THE NEXT LARGEST PROPOSED GATEWAY AND OVER 1300% MORE THAN NEWARK Exhibit HA-A-202 Docket OST-2010-0018 Page 1 of 1



### % HNL Onboard Passengers Higher

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. 39% 77% 150% 193% 318% 617% 1374%

0% 100% 200% 300% 400% 500% 600% 700% 800% 900% 1000% 1100% 1200% 1300% 1400% 1500% 1600%

GUM LAX SFO DTW JFK SEA EWR

Page 55

## HNL HAS 2.5 AS MANY JAPAN PASSENGERS AS THE SECOND LARGEST 1 st 

## CHOICE GATEWAY Exhibit HA-A-203 Docket OST-2010-0018 Page 1 of 1



### HNL – Japan Size Relative to

Other 1 st 

### Choice Gateways

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. 2.5 4.2 7.2 14.7

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 16.0

SFO JFK SEA EWR

Page 56

## HNL HAS MORE JAPAN GATEWAY PASSENGERS THAN ALL OF THE APPLICANTS’ FIRST CHOI CE GATEWAYS COMBINED Exhibit HA-A-204 Docket OST-2010-0018 Page 1 of 1



### Japan Onboard Passengers (Millions)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. 0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 2.0 2.2 2.4 2.6 2.8

HNL All Other 1st Choice Gateways 

### SFO JFK SEA EWR

1.8 2.3

Page 57

## 27% OF ALL U.S. – JAPAN O&D PASSENGERS USED HNL AS THEIR GATEWAY

HNL 27%

GUM 23% LAX 11% SFO 8% JFK 5% SPN 5% SEA 2% Others 11%
DTW

3% ORD

5%

Source: MIDT, via TravelPort, CY 2009. Exhibit HA-A-205 Docket OST-2010-0018 Page 1 of 1

Page 58

## HNL IS THE LARGEST U.S. PASSE NGER GATEWAY TO/FROM TOKYO

1.6

1.2

1.0
0.7 0.6 0.5

0.3 0.2 0.2 0.2 0.5 0.3 0.3 0.3 0.3

0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8

HNL* LAX*GUM*SFO* ORD JFK* DTW*SEA* DFW IAD MSP SPN ATL IAH EWR* 

### Onboard Passengers (Millions)

*Service to gateway requested by applicant carrier. Source: U.S. DOT T-100 data , YE Au g ust 2009 , via Data Base Products. Exhibit HA-A-206 Docket OST-2010-0018 Page 1 of 1

Page 59

## HNL HAS 29% MORE TOKYO PASSEN GERS THAN THE NEXT LARGEST PROPOSED GATEWAY AND OVER 900% MORE THAN NEWARK
% HNL - TYO Onboard Passengers Higher

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. 29% 65% 120% 194% 251% 405% 937%

0% 100% 200% 300% 400% 500% 600% 700% 800% 900% 1000%

LAX GUM SFO JFK DTW SEA EWR Exhibit HA-A-207 Docket OST-2010-0018 Page 1 of 1

Page 60

## HNL HAS TWICE AS MANY TOKYO PASSENGERS AS THE SECOND LARGEST 1 st 

## CHOICE GATEWAY
HNL – TYO Size Relative to Other 1 st 

### Choice Gateways

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. 2.2 2.9 5.0 10.4

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0

SFO JFK SEA EWR Exhibit HA-A-208 Docket OST-2010-0018 Page 1 of 1

Page 61

## HNL HAS ALMOST AS MANY TOKYO GATEWAY PASSENGERS AS ALL OF THE APPLICANTS’ FI RST CHOICE GATEWAYS COMBINED

Tokyo Onboard Passengers (Millions)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. 0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 2.0

HNL All Other 1st Choice Gateways 

### SFO JFK SEA EWR

1.7 1.6 Exhibit HA-A-209 Docket OST-2010-0018 Page 1 of 1

Page 62

## 25% OF ALL U.S. – T OKYO O&D PASSENGERS USED HNL AS THEIR GATEWAY

HNL 25%

GUM 21% LAX 13% SFO 8% JFK 6% SPN 5%

IAD 2% DTW 2% SEA 2% Others 10%

ORD

5%

Source: MIDT, via TravelPort, CY 2009. Exhibit HA-A-210 Docket OST-2010-0018 Page 1 of 1

Page 63

## HNL IS THE LARGEST U.S. O&D PA SSENGER MARKET TO/FROM TOKYO

1.04
0.90

0.45 0.36 0.25 0.24

0.05 0.05 0.04 0.04 0.04 0.03 0.10 0.07 0.09 0.07 0.09 

### 0.00 0.20 0.40 0.60 0.80 1.00 1.20

HNL*GUM* L.A. Area* NYC* Bay Area* SPN CHI LAS SEA* KOA IAD BOS MCO SAN ATL PDXDTW* 

### CY 2009 MIDT (Millions)

*Service to gateway requested by applicant carrier. L.A. Area includes LAX,BUR,ONT, and SNA. Bay Area = SFO, OAK, SJC.

CHI = ORD and MDW, NYC=EWR,JFK,LGA. Source: MIDT, via TravelPort, CY 2009. Exhibit HA-A-211 Docket OST-2010-0018 Page 1 of 1

Page 64

## HNL HAS 15% MORE TOKYO O& D PASSENGERS THAN THE NEXT LARGEST PROPOSED GATEWAY AND OVER 3000% MORE THAN DETROIT

% HNL CY 2009 MIDT

Passengers Higher

15% 130% 189% 318% 1117% 3038%

0% 200% 400% 600% 800% 1000% 1200% 1400% 1600% 1800% 2000% 2200% 2400% 2600% 2800% 3000% 3200% 3400%

GUM L.A. Area NYC Bay Area SEA DTW

L.A. Area includes LAX,BUR,ONT, and SNA. Bay Area = SFO, OAK, SJC. CHI = ORD and MDW, NYC=EWR,JFK,LGA. Source: MIDT, via TravelPort, CY 2009. Exhibit HA-A-212 Docket OST-2010-0018 Page 1 of 1

Page 65

## HNL HAS ALMOST 3 TIMES AS MANY TOKYO O&D PASSENGERS AS THE SECOND LARGEST 1 st 

## CHOICE GATEWAY HNL – Tokyo O&D Size Relative to Other 1 st 

### Choice Gateways

2.9 4.2 12.2

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 16.0

NYC Bay Area SEA

Note: Bay Area = SFO, OAK, SJC and NYC=EWR,JFK,LGA. Source: MIDT, via TravelPort, CY 2009. Exhibit HA-A-213 Docket OST-2010-0018 Page 1 of 1

Page 66

## HNL HAS MORE TOKYO O&D PASS ENGERS THAN ALL OF THE APPLICANTS’ FIRST CHOI CE GATEWAYS COMBINED Tokyo O&D MIDT Passengers (Millions)

0.0 0.2 0.4 0.6 0.8 1.0 1.2

HNL All Other 1st Choice Gateways 

### NYC Bay Area SEA

0.7 1.0

Note: Bay Area = SFO, OAK, SJC and NYC=EWR,JFK,LGA. Source: MIDT, via TravelPort, CY 2009. Exhibit HA-A-214 Docket OST-2010-0018 Page 1 of 1

Page 67

## HAWAII IS THE LARGES T U.S. O&D PASSENGER MARKET TO/FROM TOKYO

1.14

0.90
0.75

0.30 0.24
0.10 0.07 0.05 0.04 0.09 0.08 0.09 0.09 0.09 

### 0.00 0.20 0.40 0.60 0.80 1.00 1.20

Hawa i i* Gu a m

* C a li fo

rn

ia* N

e w Y o rk

* Maria n a

Is

l ands Illi n oi

s Ne v a d

a Washingt o n* Texas Fl o rida W

a s h i ng

to

n D

C New Jersey

M

as

s a c h

u s e tt

s Mich i gan*

*Service to gateway requested by applicant carrier. Source: MIDT , via TravelPort , CY 2009. Exhibit HA-A-215 Docket OST-2010-0018 Page 1 of 1



### CY 2009 MIDT (Millions)

Page 68

## HAWAII HAS 26% MORE T OKYO O&D PASSENGERS THAN THE NEXT LARGEST PROP OSED GATEWAY STATE

% Hawaii CY 2009 MIDT Passengers Higher

26% 53% 274% 1187% 1502% 2851%

0% 200% 400% 600% 800% 1000% 1200% 1400% 1600% 1800% 2000% 2200% 2400% 2600% 2800% 3000% 3200% 3400%

Guam California New York Washington New Jersey Michigan Exhibit HA-A-216 Docket OST-2010-0018 Page 1 of 1

Source: MIDT, via TravelPort, CY 2009. Page 69

## HAWAII HAS 1.5 TIMES AS M ANY TOKYO O&D PASSENGERS AS THE SECOND LARGEST 1 st 

## CHOICE GATEWAY STATE Hawaii – Tokyo O&D Size Relative to Other 1 st 

### Choice Gateways

1.5 3.7 12.9 16.0

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0

California New York Washington New Jersey Exhibit HA-A-217 Docket OST-2010-0018 Page 1 of 1

Source: MIDT, via TravelPort, CY 2009. Page 70

## HAWAII HAS ALMOST AS MANY TOKYO O&D PASS ENGERS THAN ALL OF THE APPLICANTS’ FIRST CHOICE GATEWAY STATES COMBINED Tokyo O&D MIDT Passengers (Millions)

0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4

Hawaii All Other 1st Choice Gateway State 

### Washington

California New Jersey 1.2 1.1

Source: MIDT, via TravelPort, CY 2009. 

### New York Exhibit HA-A-218 Docket OST-2010-0018 Page 1 of 1

Page 71

## HAWAII IS THE MOST PO PULAR DESTINATION FOR JAPANESE TOURISTS Exhibit HA-A-219 Docket OST-2010-0018 Page 1 of 1



# • Hawaii has been the most popul ar destination for 12 years (survey question allows a single answer)

• Hawaii has been the most preferred destination for 5 years (survey question allows multiple answer)

• In 2009 Hawaii ranked first among all tourist segments (male/female, single/married , and experienced/beginner)

• 44.6% of Japanese tourists who have traveled overseas have been to Hawaii

• 65.3% of Japanese visitors to Hawaii in 2009 were on a repeat trip

• Of all overseas destinations, Hawa ii is the most popular for the following activities:
• Shopping
• Playing golf
• Weddings
• Driving

Source: JTB Report 2009: All About Japanese Overseas Travelers, JTB Corp., pages 30 - 62. Page 72

## HAWAII IS BY FAR THE PR EFERRED DESTINATION FOR JAPANESE TOURISTS Exhibit HA-A-220 Docket OST-2010-0018 Page 1 of 1

Source: JTB Report 2009: All About Japanese Overseas Travelers, JTB Corp., page 60. 52% 46% 43% 42%
34% 34% 33% 29% 28% 27% 27% 24% 24% 24% 24% 23%



### 0% 10% 20% 30% 40% 50% 60%

H

a waii

Austra l ia It a ly

Fran c e Switzerl a nd

C

a

n ad

a U . K. Korea Guam G

e

rman y N

e

w Ze a land S p a in

Gr

e ec

e Tahiti E g yp

t We st

C

o

as

t

o f

U.

S

.A . 

### Preferred Destinations (Multiple Answers Allowed)

Page 73

## HAWAII IS BY FAR THE MOST DESIRED DESTINATION FOR JAPANESE TOURISTS

Source: JTB Report 2009: All About Japanese Overseas Travelers, JTB Corp., page 61. 18%

8% 7% 6% 6% 6% 4% 4% 3% 3%


### 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20%

Hawaii It a l y Aus t rali a K o

rea France Canada Swi tze rla

n d E g

y pt
We st Coast o f th e

U

.S.A . N

e

w

Z

e al

a

n d 

### Most Desired Destination (Single Answer Allowed) Exhibit HA-A-221 Docket OST-2010-0018 Page 1 of 1

Page 74

## HAWAII HAS BEEN THE MOST DESIRED DESTINATION FOR JAPANESE TOURISTS FO R THE PAST THREE YEARS

Source: JTB Report 2009: All About Japanese Overseas Travelers, JTB Corp., page 61. 18% 20% 18%



### 0% 5% 10% 15% 20% 25%

2007 2008 2009 

### Most Desired Destination (Single Answer Allowed) Exhibit HA-A-222 Docket OST-2010-0018 Page 1 of 1

Page 75

## MORE JAPANESE TOURISTS VI SIT HAWAII THAN VISIT THE ENTIRE U.S. MAINLAND

Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan. 1,224,873 1,179,387



### 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000

Hawaii U.S. Mainland 

### 2008 Visitors to U.S. Destinations Exhibit HA-A-223 Docket OST-2010-0018 Page 1 of 1

Page 76

## HONOLULU HAS 1.25 TIMES THE JA PANESE VISITORS OF GUAM AND OVER EIGHTEEN TIMES THE JA PANESE VISITORS OF SEATTLE

1,081,917

864,234

285,912 256,671 191,691 68,229 58,482 

### 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000

OahuHonolulu Guam Los Angeles New York San Francisco Detroit Seattle 

### 2008 Visitors to U.S. Destinations

Honolulu Relative Size: 1.25x 3.78x 4.22x 5.64x 15.86x 18.5 0x

Note: Includes multip le destinations. Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan. Exhibit HA-A-224 Docket OST-2010-0018 Page 1 of 1

Page 77

## HAWAII HAS 1.42 TIMES THE JA PANESE VISITORS OF GUAM AND OVER TWENTY TIME S THE JAPANESE VISI TORS OF WASHINGTON

Note: Includes multip le destinations. Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan. 1,224,873

864,234

565,326

256,671
68,229 58,482 

### 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000

Hawaiian Islands Guam California New York Michigan Washington

Honolulu Relative Size: 1.42x 2.17x 4.77 x 17.95x 20.94x Exhibit HA-A-225 Docket OST-2010-0018 Page 1 of 1



### 2008 Visitors to U.S. Destinations

Page 78

## 64% OF ALL INTERNATIONAL VISITORS TO HAWAII ARE FROM JAPAN

1,117,159

630,653

0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000 1,800,000 2,000,000

International Visitors to Hawaii 

### CY 2009 International Visitors to Hawaii



## 1,747,812

Other International Visitors

Japan Visitors

Source: Hawaii Tourism Authority, HTA Releases Visitor Statistics for December 2009, January 26, 2010. Exhibit HA-A-226 Docket OST-2010-0018 Page 1 of 1

Page 79

## JAPANESE VISITORS TO HAWAII SPEND 20% MORE THAN THE U.S. AVERAGE AND 60% MORE THAN JAPANESE VISITORS TO GUAM Exhibit HA-A-227 Docket OST-2010-0018 Page 1 of 1



### $1,384

$846 $1,655

$0 $200 $400 $600 $800 $1,000 $1,200 $1,400 $1,600 $1,800 $2,000

Hawaii U.S. Average Guam

Note: Includes spending by Japanese Visitors at destination. Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. 

### Japanese Spending in U.S. per Visitor

Page 80

## 94% OF HNL – JAPAN O&D ORIGINATED IN JAPAN COMPARED TO 62% FOR MAINLAND U.S. Exhibit HA-A-228 Docket OST-2010-0018 Page 1 of 1



### 94%

67% 64% 64% 57% 99%

53% 47% 62%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

GUM HNL EWR LAX JFK SFO SEA DTW Mainland U.S. Average

Source: MIDT data via TravelPort, CY 2009. 

### Japan Point-of-Sale Passenger % of Total

Page 81

## HAWAIIAN’S PROPOSED HNL FLIGHTS WILL BRING IN OVER 30% MORE INCREMENTAL U.S. VISITORS THAN THE SECOND HIGHEST PROPOSED GATEWAY Exhibit HA-A-229 Docket OST-2010-0018 Page 1 of 1



### 34,287 32,186

24,167 22,035 20,871 15,535 15,172 13,235 12,813

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000

HNL Flight 1 HNL Flight 2 GUM DTW LAX JFK SFO SEA EWR

Source: Exhibit HA-A-803. 

### Forecast Incremental Japanese Vi sitors from Proposed Service

Page 82

## EACH OF HAWAIIAN’S PROPOSED HNL FLIGHTS WILL BRING IN OVER $50 MILLION IN NE W U.S. EXPORTS ANNUALLY, OVER 70% MORE THAN TH E SECOND HIGHEST GATEWAY Exhibit HA-A-230 Docket OST-2010-0018 Page 1 of 1



### $56.7 $53.3

$30.5 $28.9 $21.5 $21.0 $20.4 $18.3 $17.7

$0.0 $10.0 $20.0 $30.0 $40.0 $50.0 $60.0

HNL Flight 1 HNL Flight 2 DTW LAX JFK SFO GUM SEA EWR 

### Annual Spending (Exports) of Incremental Japanese Visitors to the U.S. (Millions)

Note: Expenditures calculated using average expenditures per visitor x estimated incremental Japanese visitors. Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report; Exhibits HA-A-801 and 803. Page 83

## EACH OF HAWAIIAN’S PROPOSED HNL FLIGHTS WILL INCREASE U.S. GDP BY OVER $105 MILLION ANNUALLY, OVER 70% MORE THAN TH E SECOND HIGHEST GATEWAY Exhibit HA-A-231 Docket OST-2010-0018 Page 1 of 1



### $0.0 $20.0 $40.0 $60.0 $80.0 $100.0 $120.0

HNL Flight 1 HNL Flight 2 LAX DTW JFK SFO GUM SEA EWR Direct Spending Induced Impacts $112.8 $105.9

$62.0 $60.6
$43.5 $42.1 $40.6 $37.0 $35.9 

### Total GDP Impact of Incremental Japan ese Visitors to the U.S. (Millions)

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801) Source: U.S. Bureau of Economic Analysis RIMS II Multipliers; U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. Page 84

## EACH OF HAWAIIAN’S PROPOSED HNL FLIGHTS WILL INCREASE U.S. HOUSEHOLD EARNINGS BY OV ER $30 MILLION ANNUALLY, NEARLY DOUBLE THE SECOND HIGHEST GATEWAY Exhibit HA-A-232 Docket OST-2010-0018 Page 1 of 1



### $0.0 $5.0 $10.0 $15.0 $20.0 $25.0 $30.0 $35.0

HNL Flight 1 HNL Flight 2 DTW LAX JFK GUM SFO SEA EWR Direct Earnings Induced Earnings $32.1 $30.1

$16.5 $11.8 $11.6 $10.9 $10.1 $9.8 $16.3 

### Total Earnings Impact of Incremen tal Japanese Visitors to the U.S.

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801) Source: U.S. Bureau of Economic Analysis RIMS II Multipliers; U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. Page 85

## EACH OF HAWAIIAN’S PROPOS ED HNL FLIGHTS WILL CREATE OVER 1,100 U.S. JOBS, DOUBLE THE SECOND HIGHEST GATEWAY Exhibit HA-A-233 Docket OST-2010-0018 Page 1 of 1



### 0 200 400 600 800 1,000 1,200 1,400

HNL Flight 1 HNL Flight 2 DTW LAX GUM JFK SFO SEA EWR Direct Jobs Induced Jobs 1,269 1,191

586 543 459 404 364 364 333 

### Total Employment Impact of Increm ental Japanese Visitors to the U.S.

Page 86 Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801) Source: U.S. Bureau of Economic Analysis RIMS II Multipliers; U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report.

## HAWAIIAN’S PROPOSED TWO HNL FLIGHTS WILL BRING IN 80% MORE INCREMENTAL VISITORS TO THE U.S. THAN THE FIRST TWO PROPOSALS OF THE NEXT HIGHEST CARRIER Exhibit HA-A-234 Docket OST-2010-0018 Page 1 of 1



### 66,473

36,980 36,406 35,270

0 10,000 20,000 30,000 40,000 50,000 60,000 70,000

HA-HNL (2 Flights) CO-EWR and GUM AA-JFK and LAX DL-SEA and DTW 

### Forecast Incremental Japanese Vi sitors from Proposed Service

Source: Exhibit HA-A-803. Page 87

## HAWAIIAN’S PROPOSED HNL FLIGHTS WILL BRING IN $110 MILLION IN NEW U.S. EXPORTS ANNUALLY, MORE THAN DOUBLE THE FIRST TWO PROP OSALS OF ANY OTHER CARRIER Exhibit HA-A-235 Docket OST-2010-0018 Page 1 of 1



### $110.0

$50.4 $48.8 $38.2

$0.0 $20.0 $40.0 $60.0 $80.0 $100.0 $120.0

HA-HNL (2-Flights) AA-JFK and LAX DL-SEA and DTW CO-EWR and GUM 

### Annual Spending (Exports) of Incremental Japanese Visitors to the U.S. (Millions)

Note: Expenditures calculated using average expenditures per visitor x estimated incremental Japanese visitors. Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report; Exhibits HA-A-801 and 803. Page 88

## HAWAIIAN’S PROPOSED HNL FLIG HTS WILL INCREASE U.S. GDP BY $219 MILLION ANNUALLY, MO RE THAN DOUBLE TH E IMPACT OF THE FIRST TWO PROPOSALS OF ANY OTHER APPLICANT CARRIER Exhibit HA-A-236 Docket OST-2010-0018 Page 1 of 1



### $0.0 $50.0 $100.0 $150.0 $200.0 $250.0

HA-HNL (2 Flights) AA-JFK and LAX DL-SEA and DTW CO-EWR and GUM Direct Spending Induced Impacts $218.7

$105.6 $97.7 $76.5 

### Total GDP Impact of Incremental Japan ese Visitors to the U.S. (Millions)

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801) Source: U.S. Bureau of Economic Analysis RIMS II Multipliers; U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. Page 89

## HAWAIIAN’S PROPOSED HNL FL IGHTS WILL INCREASE U.S. HOUSEHOLD EARNINGS BY $62 MILLION ANNUALLY, MORE THAN DOUBLE THE EARN INGS FROM THE FIRST TWO PROPOSALS OF ANY OT HER APPLICANT CARRIER Exhibit HA-A-237 Docket OST-2010-0018 Page 1 of 1



### $0.0 $10.0 $20.0 $30.0 $40.0 $50.0 $60.0 $70.0

HA-HNL (2 Flights) AA-JFK and LAX DL-SEA and DTW CO-EWR and GUM Direct Earnings Induced Earnings $62.2

$26.5 $21.3 $28.2 

### Total Earnings Impact of Incremen tal Japanese Visitors to the U.S.

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801) Source: U.S. Bureau of Economic Analysis RIMS II Multipliers; U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. Page 90

## HAWAIIAN’S PROPOSED HNL FLIGHTS WILL CREATE NEARLY 2,500 U.S. JOBS, OVER 150% MORE THAN THE JOBS CREATED FROM THE FIRST TWO PROPOSALS OF ANY OTHER APPLICANT CARRIER Exhibit HA-A-238 Docket OST-2010-0018 Page 1 of 1



### 0 500 1,000 1,500 2,000 2,500 3,000

HA-HNL (2 Flights) DL-SEA and DTW AA-JFK and LAX CO-EWR and GUM Direct Jobs Induced Jobs

949 2,460

945 792 

### Total Employment Impact of Increm ental Japanese Visitors to the U.S.

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801) Source: U.S. Bureau of Economic Analysis RIMS II Multipliers; U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. Page 91

## JTB HAS SHOWN SUPPORT FOR HAWAIIAN’S TOKYO PROPOSAL Exhibit HA-A-239 Docket OST-2010-0018 Page 1 of 1



### Distribution of Current U.S. – Tokyo Flights by Alliance

Page 92

## 300 SERIES

Page 93

## AMERICAN CURRENTLY SERV ES TOKYO NARITA WITH 234 WEEKLY ROUNDTRIP FLIGHT S AND OVER 56,000 SEATS

Bangkok (BKK) Sapporo (CTS) Dallas/Ft. Worth (DFW) Fukuoka (FUK) Guam, (GUM) Hanoi (HAN) Hong Kong (HKG) Honolulu (HNL) Seoul (ICN) Osaka (ITM) New York Kennedy (JFK) Kaohsiung (KHH) Osaka (KIX) Kuala Lumpur (KUL) Los Angeles (LAX) Nagoya (NGO) Chicago O'Hare (ORD) Pusan (PUS) San Francisco (SFO) Ho Chi Minh City (SGN) Singapore (SIN) Taipei (TPE)

Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition). Exhibit HA-A-301 Docket OST-2010-0018 Page 1 of 1

Between Tokyo (NRT) And: 0 0 14

0 0 0 0 0 0 0 7 0 0 0 7 0 7 0 0 0 0 0 35 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 0 0 3,335 0 0 0 0 0 0 0 1,729 0 0 0 1,729 0 1,729 0 0 0 0 0 8,522 7 11

0 11

7 3 21 14 11 14

8 7 7 7 7 14

7 11

7 6 14

7 199 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 1,729 1,890 0 1,715 1,470

630 5,841 5,880 2,205 3,164 2,286 1,470 1,260 1,470 1,904 3,077 1,904 1,890 1,904 1,260 3,766 1,470 48,185 7 11 14 11

7 3 21 14 11 14 15

7 7 7 14 14 14 11

7 6 14

7 234 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 1,729 1,890 3,335 1,715 1,470

630 5,841 5,880 2,205 3,164 4,015 1,470 1,260 1,470 3,633 3,077 3,633 1,890 1,904 1,260 3,766 1,470 56,706 Operating Codeshare Total

Page 94

## AMERICAN IS PROPOSING A 25% INCREASE IN JFK – TYO SEATS

JFK – TYO Annual Seats

0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 1,000,000

Current Seats Proposed Seats 

### 909,729

729,419 

## +25%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-102. Exhibit HA-A-302 Docket OST-2010-0018 Page 1 of 1

Page 95

## JFK IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES Load Factor (%)

74%

59%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Latest JFK-NRT Annual After Adding JFK-HND 

### Departures Onboard Passengers Seats Load Factor 2,805 538,753 729,419 74% 3,535 538,753 909,729 59%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-102. Exhibit HA-A-303 Docket OST-2010-0018 Page 1 of 1

Page 96

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S FIRST CHOICE HNL PROPOSAL WILL STIM ULATE 49% MORE NEW PASSENGERS THAN AMERICAN’S FIRST CHOICE JFK PROPOSAL Stimulated Passengers

72,952

48,817

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 75,000 80,000 85,000 90,000 95,000 100,000

HNL JFK 

## +49%

YE August 2009 Flights YE August 2009 Onboard Passengers Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1,583,197 730 6,670 12.3%

4.6% 72,952 2,805 538,753 730 3,535 26.0%

9.1% 48,817 

### HNL JFK

1/ Exhibit HA-A-802. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-102. Exhibit HA-A-304 Docket OST-2010-0018 Page 1 of 1

Page 97

## JFK IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES (Includes Stimulation)

Load Factor (%)

65% 80%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

After Adding JFK-HND and Stimulation AA U.S. Tokyo Average

1/ See Chart Exhibit HA-A-304. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-102.



### Departures Onboard Passengers (Incl. Stimulation)/1 Seats Load Factor 3,535 587,570 909,729 65% Exhibit HA-A-305 Docket OST-2010-0018 Page 1 of 1

Page 98

## AMERICAN’S JFK – HND PR OPOSAL WILL REQUIRE 16% OF CURRENT JFK – NRT PA SSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 180,310 135,233

48,817 86,415 538,753 16.0%

1/ Exhibit HA-A-802. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-102. Exhibit HA-A-306 Docket OST-2010-0018 Page 1 of 1

Page 99

## AMERICAN’S JFK – HND PROP OSAL WILL DIVERT 21,604 PASSENGERS FROM ITS JFK – NRT FLIGHTS

Passenger Diversion Requ ired for 75% Load Factor
AA Share of JFK – NRT Passengers
Passengers Self-Diverted from AA 86,415

25%
21,604 Exhibit HA-A-307 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-306. Page 100

## AMERICAN IS PROPOSING A 11% INCREASE IN LAX – TYO SEATS

LAX – TYO Annual Seats

0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 1,000,000 1,100,000 1,200,000 1,300,000 1,400,000 1,500,000 1,600,000 1,700,000 1,800,000

Current Seats Proposed Seats 

### 1,771,019 

## +11%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-104. 

### 1,590,709 Exhibit HA-A-308 Docket OST-2010-0018 Page 1 of 1

Page 101

## LAX IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES Load Factor (%)

77% 69%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Latest NRT-LAX Annual After Adding LAX-HND 

### Departures Onboard Passengers Seats Load Factor 5,046 1,225,990 1,590,709 77% 5,776 1,225,990 1,771,019 69%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-104. Exhibit HA-A-309 Docket OST-2010-0018 Page 1 of 1

Page 102

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S FIRST HNL PROPOSAL WILL STIMUL ATE 11% MORE PASSENGERS THAN AMERICAN’S LAX SERVICE Stimulated Passengers

72,952 65,697

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 75,000 80,000 85,000 90,000 95,000 100,000

HNL LAX

YE August 2009 Flights YE August 2009 Onboard Passengers Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1,583,197 730 6,670 12.3%

4.6% 72,952 5,046 1,225,990 730 5,776 14.5%

5.4% 65,697 

### HNL LAX

1/ Exhibit HA-A-802. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-104. Exhibit HA-A-310 Docket OST-2010-0018 Page 1 of 1

Page 103

## LAX IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES (Includes Stimulation)

Load Factor (%)

73% 80%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

After Adding LAX-HND and Stimulation AA U.S. Tokyo Average

1/ See Exhibit HA-A-310. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-104.



### Departures Onboard Passengers (Incl. Stimulation)/1 Seats Load Factor 5,776 1,291,687 1,771,019 73% Exhibit HA-A-311 Docket OST-2010-0018 Page 1 of 1

Page 104

## AMERICAN’S LAX – HND PR OPOSAL WILL REQUIRE 6% OF CURRENT LAX – NRT PA SSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 180,310 135,233

65,697 69,535 1,225,990 5.7%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-104. 1/ Exhibit HA-A-802. Exhibit HA-A-312 Docket OST-2010-0018 Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 105

## AMERICAN’S LAX – HND PROP OSAL WILL DIVERT 7,649 PASSENGERS FROM ITS LAX – NRT FLIGHTS

Passenger Diversion Requ ired for 75% Load Factor
AA Share of LAX – NRT Passengers
Passengers Self-Diverted from AA 69,535

11%
7,649 Exhibit HA-A-313 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-312.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 106

### 141,432
114,515

0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000

HNL (2 Daily) JFK and LAX 

## +24%

YE August 2009 Flights Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1,460 7,400 24.6%

8.9% 141,432 7,851 1,460 9,311 18.6%

6.5% 114,515 HNL JFK and LAX

1/ Exhibit HA-A-802. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits AA-102 and AA-104. 

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S TWICE DAILY HNL PROPOSAL WILL STIMULATE 24% MORE NEW PASSENGERS THAN AMERICAN’S TWO PROPOSALS Exhibit HA-A-314 Docket OST-2010-0018 Page 1 of 1



### Stimulated Passengers

Page 107

## AMERICAN WILL NEED TWO AIRC RAFT TO OPERATE JFK - HND

Note: Winter schedules shown above. Two aircraft will be required in the summer as well. Source: Exhibit AA-101. Exhibit HA-A-315 Docket OST-2010-0018 Page 1 of 1

SUN MON TUE WED 135 134 135 134 1 AA 1 JFK HND HND JFK JFK HND HND JFK 1755 2205 0700 0520 1755 2205 0700 0520
134 135 134 135 2 AA 1 HND JFK JFK HND HND JFK JFK 0700 0520 1755 2205 0700 0520 1755

WED THU FRI SAT SUN 135 134 135 1 AA 1 JFK HND HND JFK JFK HND 1755 2205 0700 0520 1755 2205
134 135 134 135 2 AA 1 HND HND JFK JFK HND HND JFK JFK 2205 0700 0520 1755 2205 0700 0520 1755

Page 108

## AMERICAN’S RESPONSE TO THE SOURCE OF ITS AIRCRAFT IS INCONSISTEN T WITH ITS FLEET PLAN Exhibit HA-A-316 Docket OST-2010-0018 Page 1 of 1



### JFK LAX Total Proposed American HND Route Aircraft Required
2 1 3

American Wide Body Deliveries, October 2010 – June 2011: 1
Aircraft That Must Be Shifted From Current Unidentified Routes: 2

1/ Exhibit HA-A-315. Source: OAG Commercial Jet Fleet, January 2010. 

### /1

Page 109

## 400 SERIES

Page 110

## CONTINENTAL CURRENTLY SERVES TOKYO NARITA WITH 119 WEEKLY ROUNDTRIP FLIGHT S AND OVER 35,000 SEATS

Chicago (ORD) Guam (GUM) Honolulu (HNL) Houston (IAH) Los Angeles (LAX) Newark (EWR) San Francisco (SFO) Seattle (SEA) Seoul (ICN) Singapore (SIN) Washington (IAD)

1/ Does not include announced codeshare services with ANA (19 routes) starting at the end of March 2010. Source: Official Airline Guide, Schedules for March 2010. Exhibit HA-A-401 Docket OST-2010-0018 Page 1 of 1

Between Tokyo (NRT) And: 0 21

0 7 0 7 0 0 0 0 0 35 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 0 4,683 0 1,981 0 1,981 0 0 0 0 0 8,645 7 0 7 0 7 0 7 7 35

7 7 84 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 2,618 0 2,296 0 2,296 0 2,618 2,296 10,040

2,296 2,618 27,078 7 21

7 7 7 7 7 7 35

7 7 119 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 2,618 4,683 2,296 1,981 2,296 1,981 2,618 2,296 10,040

2,296 2,618 35,723 Operating Codeshare/1 Total

Page 111

## CONTINENTAL IS PROPOSING A 102% INCREASE IN EWR – TYO SEATS

EWR – TYO Annual Seats

0 100,000 200,000 300,000 400,000 500,000

Current Seats Proposed Seats 

### 411,002

203,294 

## +102%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-114. Exhibit HA-A-402 Docket OST-2010-0018 Page 1 of 1

Page 112

## EWR IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES Load Factor (%)

75%

37%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Latest EWR-NRT Annual After Adding EWR-HND 

### Departures Onboard Passengers Seats Load Factor 714 152,709 203,294 75% 1,443 152,709 411,002 37%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-114. Exhibit HA-A-403 Docket OST-2010-0018 Page 1 of 1

Page 113

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S FIRST CHOICE HNL PROPOSAL WILL STIM ULATE 87% MORE NEW PASSENGERS THAN CONTINENTAL’S FIRS T CHOICE EWR PROPOSAL Stimulated Passengers

72,952

38,938

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 75,000 80,000 85,000 90,000 95,000 100,000

HNL EWR 

## +87%

YE August 2009 Flights YE August 2009 Onboard Passengers Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1,583,197 730 6,670 12.3%

4.6% 72,952 714 152,709 728.8 1,443 102.1%

25.5% 38,938 

### HNL EWR

1/ Exhibit HA-A-802. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-114. Exhibit HA-A-404 Docket OST-2010-0018 Page 1 of 1

Page 114

## EWR IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES (Includes Stimulation)

Load Factor (%)

47% 76%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

After Adding EWR-HND and Stimulation CO U.S. Tokyo Average

1/ See Exhibit HA-A-404 Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-114.



### Departures Onboard Passengers (Incl. Stimulation)/1 Seats Load Factor 1,443 191,647 411,002 47% Exhibit HA-A-405 Docket OST-2010-0018 Page 1 of 1

Page 115

## CONTINENTAL’S EWR – HND PROPOSAL WILL REQUIRE 77% OF CURRENT EWR – NRT PA SSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 207,708 155,781

38,938 116,843 152,709 76.5%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-114. 1/ Exhibit HA-A-802. Exhibit HA-A-406 Docket OST-2010-0018 Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 116

## CONTINENTAL’S EWR – HND PR OPOSAL WILL DIVERT 116,843 PASSENGERS FROM IT S EWR – NRT FLIGHT

Passenger Diversion Requ ired for 75% Load Factor
CO Share of EWR – NRT Passengers
Passengers Self-Diverted from CO 116,843

100%
116,843 Exhibit HA-A-407 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-406.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 117

## CONTINENTAL IS PROPOSING A 14% INCREASE IN GUM – TYO SEATS
GUM – TYO Annual Seats

0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 1,000,000 1,100,000 1,200,000 1,300,000 1,400,000 1,500,000 1,600,000 1,700,000

Current Seats Proposed Seats 

### 1,531,776 1,345,254 

## +14%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-115. Exhibit HA-A-408 Docket OST-2010-0018 Page 1 of 1

Page 118

## GUM IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES Load Factor (%)

72% 63%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Latest GUM-NRT Annual After Adding GUM-HND 

### Departures Onboard Passengers Seats Load Factor 5,342 961,952 1,345,254 72% 6,071 961,952 1,531,776 63%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-115. Exhibit HA-A-409 Docket OST-2010-0018 Page 1 of 1

Page 119

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S FIRST CHOICE HNL PROPOSAL WILL STIM ULATE 49% MORE NEW PASSENGERS THAN CONTINENTAL’S GUM PROPOSAL Stimulated Passengers

72,952

48,823

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 75,000 80,000 85,000 90,000 95,000 100,000

HNL GUM 

## +49%

YE August 2009 Flights YE August 2009 Onboard Passengers Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1,583,197 730 6,670 12.3%

4.6% 72,952 5,342 961,952 728.6 6,071 13.6%

5.1% 48,823 

### HNL GUM

1/ Exhibit HA-A-802. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-115. Exhibit HA-A-410 Docket OST-2010-0018 Page 1 of 1

Page 120

## GUM IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES (Includes Stimulation)

Load Factor (%)

69% 76%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

After Adding GUM-HND and Stimulation CO U.S. Tokyo Average

1/ See Exhibit HA-A-410. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-115.



### Departures Onboard Passengers (Incl. Stimulation)/1 Seats Load Factor 6,071 781,829 1,138,515 69% Exhibit HA-A-411 Docket OST-2010-0018 Page 1 of 1

Page 121

## CONTINENTAL’S GUM – HND PROPOSAL WILL REQUIRE 10% OF CURRENT GUM – NRT PA SSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 186,522 139,891

48,823 91,068 961,952 9.5%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-115. 1/ Exhibit HA-A-802. Exhibit HA-A-412 Docket OST-2010-0018 Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 122

## CONTINENTAL’S GUM – HND PR OPOSAL WILL DIVERT 36,427 PASSENGERS FROM ITS GUM – NRT FLIGHTS

Passenger Diversion Requ ired for 75% Load Factor
CO Share of GUM – NRT Passengers
Passengers Self-Diverted from CO 91,068

40%
36,427 Exhibit HA-A-413 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-412.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 123

### 141,432

87,761

0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000

HNL (2 Daily) EWR and GUM 

## +61%

YE August 2009 Flights Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1460 7,400 24.6%

8.9% 141,432 6,056 1457.4

7,513 24.1%

7.9% 87,761 HNL EWR and GUM

1/ Exhibit HA-A-802. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits CO-114 and CO-115. 

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S TWICE DAILY HNL PROPOSAL WILL STIMULATE 61% MORE NEW PASSENGERS THAN CONTINENTAL’S TWO PROPOSALS Exhibit HA-A-414 Docket OST-2010-0018 Page 1 of 1



### Stimulated Passengers

Page 124

## CONTINENTAL WILL NEED TWO AI RCRAFT TO OPERATE EWR- HND Exhibit HA-A-415 Docket OST-2010-0018 Page 1 of 1

SUN MON TUE WED 149 148 149 148 1 CO 1 EWR HND HND EWR EWR HND HND EWR 1800 2200 0655 0530 1800 2200 0655 0530
148 149 148 149 2 CO 1 HND EWR EWR HND HND EWR EWR 0655 0530 1800 2200 0655 0530 1800

WED THU FRI SAT SUN 149 148 149 1 CO 1 EWR HND HND EWR EWR HND 1800 2200 0655 0530 1800 2200
148 149 148 149 2 CO 1 HND HND EWR EWR HND HND EWR EWR 2200 0655 0530 1800 2200 0655 0530 1800

Note: Winter schedules shown above. Two aircraft will be required in the summer as well. Source: Exhibit CO-110. Page 125

## CONTINENTAL’S RESPONSE TO THE SOURCE OF ITS AIRCRAFT IS INCONSISTENT WITH ITS FLEET PLAN Exhibit HA-A-416 Docket OST-2010-0018 Page 1 of 1



### EWR Proposed Continental HND Route Aircraft Required
2

Continental Wide Body Deliveries, October 2010 – June 2011: 0
Aircraft That Must Be Shifted From Current Unidentified Routes: 2

1/ Exhibit HA-A-415. Source: OAG Commercial Jet Fleet, January 2010. 

### /1

Page 126

## 500 SERIES

Page 127

## DELTA IS THE LARGEST U.S. – TOKYO CARRIER WITH 29% OF ALL O&D PASSENGERS Exhibit HA-A-501 Docket OST-2010-0018 Page 1 of 1



### DL 29%

JO 20% CO 12% UA 10% NH 10% JL 8% Others 3% KE 3% AA 5%

Note: Carrier is Gateway carrier. Source: MIDT, via TravelPort, CY 2009. Page 128

## DELTA IS THE LARGEST U.S. – JAPAN CARRIER WITH 29% OF ALL O&D PASSENGERS Exhibit HA-A-502 Docket OST-2010-0018 Page 1 of 1



### DL 29%

JO 23% CO 12% UA 10% NH 9% JL 6% Others 3% KE 4% AA 4%

Note: Carrier is Gateway carrier. Source: MIDT, via TravelPort, CY 2009. Page 129

## DELTA OPERATES 153 WEEKLY ROUNDTRIP FLIGHTS AND OVER 42,000 SEATS BETW EEN JAPAN AND THE U.S.

Tokyo (NRT) Routes Atlanta (ATL) Detroit (DTW) Guam (GUM) Honolulu (HNL) New York Kennedy (JFK) Los Angeles (LAX) Minneapolis/St. Paul (MSP) Portland (PDX) Seattle (SEA) San Francisco (SFO) Saipan (SPN) Osaka (KIX) Routes Guam (GUM) Honolulu (HNL) Nagoya (NGO) Routes Detroit (DTW) Guam (GUM) Saipan (SPN)
Total

Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition). Exhibit HA-A-503 Docket OST-2010-0018 Page 1 of 1

Weekly Roundtrip

Flights Weekly Roundtrip

Seats

7 8 27 15

7 7 7 7 7 7 21

7 7

5 7 7
153 2,940 3,360 5,347 5,668 1,876 2,940 2,940 1,687 1,876 1,869 3,843

1,281 2,636

2,100 1,281 1,281 42,925

Page 130

## DELTA CURRENTLY SERVES TOKYO NARITA WITH 202 WEEKLY ROUNDTRIP FLIGHT S AND OVER 55,000 SEATS

Atlanta (ATL) Bangkok (BKK) Detroit (DTW) Guam, (GUM) Hong Kong (HKG) Honolulu (HNL) Seoul (ICN) New York Kennedy (JFK) Osaka (KIX) Los Angeles (LAX) Manila (MNL) Minneapolis/St. Paul (MSP) Nagoya (NGO) Portland (PDX) Beijing (PEK) Pusan (PUS) Shanghai(PVG) Seattle (SEA) San Francisco (SFO) Ho Chi Minh City (SGN) Singapore (SIN) Saipan, Mariana Isl (SPN) Taipei (TPE)

Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition). Exhibit HA-A-504 Docket OST-2010-0018 Page 1 of 1

Between Tokyo (NRT) And: 7 6 8 27

7 15

7 7 7 7 7 7 6 7 7 5 7 7 7 4 7 21

6 195 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 2,940 1,469 3,360 5,347 1,876 5,668 1,659 1,876 1,281 2,940 2,940 2,940 1,098 1,687 1,874

915 1,869 1,876 1,869

732 1,869 3,843 1,098 53,025 0 0 0 0 0 0 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 7 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 0 0 0 0 0 0 2,660 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2,660 7 6 8 27

7 15 14

7 7 7 7 7 6 7 7 5 7 7 7 4 7 21

6 202 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 2,940 1,469 3,360 5,347 1,876 5,668 4,319 1,876 1,281 2,940 2,940 2,940 1,098 1,687 1,874

915 1,869 1,876 1,869

732 1,869 3,843 1,098 55,685 Operating Codeshare Total

Page 131

## DELTA IS PROPOSING A 56% IN CREASE IN SEA – TYO SEATS Exhibit HA-A-505 Docket OST-2010-0018 Page 1 of 1



### SEA – TYO Annual Seats

0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000

Current Seats Proposed Seats 

### 609,171

391,631 

## +56%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106. Page 132

## SEA IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES Load Factor (%)



### 80%

51%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Latest NRT-SEA Annual After Adding SEA-HND

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106.



### Departures Onboard Passengers Seats Load Factor 1,485 313,579 391,631 80% 2,215 313,579 609,171 51% Exhibit HA-A-506 Docket OST-2010-0018 Page 1 of 1

Page 133

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S FIRST CHOICE HNL PROPOSAL WILL STIM ULATE 52% MORE NEW PASSENGERS THAN DELTA’S FIRST C HOICE SEA PROPOSAL Stimulated Passengers

72,952

47,926

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 75,000 80,000 85,000 90,000 95,000 100,000

HNL SEA 

## +52%

YE August 2009 Flights YE August 2009 Onboard Passengers Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1,538,197 730 6,670 12.3%

4.6% 72,952 1,485 313,579 730 2,215 49.2% 15.3% 47,926 

### HNL SEA

1/ Exhibit HA-A-802. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106. Exhibit HA-A-507 Docket OST-2010-0018 Page 1 of 1

Page 134

## SEA IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES (Includes Stimulation) Load Factor(%)

59% 82%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

After Adding SEA-HND and Stimulation DL U.S. Tokyo Average

1/ See Exhibit HA-A-507. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106.



### Departures Onboard Passengers (Incl. Stimulation)/1 Seats Load Factor 2,215 361,505 609,171 59% Exhibit HA-A-508 Docket OST-2010-0018 Page 1 of 1

Page 135

## DELTA’S SEA – HND PROPOSAL WILL REQUIRE 37% OF CURRENT SEA – NRT PA SSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 217,540 163,155

47,926 115,229 313,579 36.7%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106. 1/ Exhibit HA-A-802. Exhibit HA-A-509 Docket OST-2010-0018 Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 136

## DELTA’S SEA – HND PROPOS AL WILL DIVERT 65,680 PASSENGERS FROM ITS SEA – NRT FLIGHTS

Passenger Diversion Requ ired for 75% Load Factor
DL Share of SEA – NRT Passengers
Passengers Self-Diverted from DL 115,229

57%
65,680

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-509. Exhibit HA-A-510 Docket OST-2010-0018 Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 137

## DELTA IS PROPOSING A 56% IN CREASE IN DTW – TYO SEATS

DTW – TYO Annual Seats

0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000

Current Seats Proposed Seats 

### 823,977

529,787 

## +56%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-114-115. Exhibit HA-A-511 Docket OST-2010-0018 Page 1 of 1

Page 138

## DTW IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES Load Factor (%)

85%

55%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Latest NRT-DTW Annual After Adding DTW-HND 

### Departures Onboard Passengers Seats Load Factor 1,315 450,997 529,787 85% 2,045 450,997 823,977 55%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-114-115. Exhibit HA-A-512 Docket OST-2010-0018 Page 1 of 1

Page 139

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S FIRST HNL PROPOSAL WILL STIMULATE NEARLY THE SAME NUMBER OF PASSENGERS AS DELTA ’S DETROIT SERVICE Stimulated Passengers

72,952 75,618

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 75,000 80,000 85,000 90,000 95,000 100,000

HNL DTW

YE August 2009 Flights YE August 2009 Onboard Passengers Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1,583,197 730 6,670 12.3%

4.6% 72,952 1,315 450,997 730 2,045 55.5% 16.8% 75,618 

### HNL DTW

1/ Exhibit HA-A-802. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-114-115. Exhibit HA-A-513 Docket OST-2010-0018 Page 1 of 1

Page 140

## DTW IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES (Includes Stimulation)

Load Factor (%)

64% 82%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

After Adding DTW-HND and Stimulation DL U.S. Tokyo Average

1/ See Exhibit HA-A-513. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106.



### Departures Onboard Passengers (Incl. Stimulation)/1 Seats Load Factor 2,045 526,615 823,977 64% Exhibit HA-A-514 Docket OST-2010-0018 Page 1 of 1

Page 141

## DELTA’S DTW – HND PROPOSAL WILL REQUIRE 32% OF CURRENT DTW – NRT PA SSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 294,190 220,643

75,618 145,025 450,997 32.2%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-114-115. 1/ Exhibit HA-A-802 Exhibit HA-A-515 Docket OST-2010-0018 Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 142

## DELTA’S DTW – HND PROPOS AL WILL DIVERT 145,025 PASSENGERS FROM ITS DTW – NRT FLIGHTS

Passenger Diversion Requ ired for 75% Load Factor
DL Share of DTW – NRT Passengers
Passengers Self-Diverted from DL 145,025

100%
145,025 Exhibit HA-A-516 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-515.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 143

## DELTA IS PROPOSING A 19% IN CREASE IN LAX – TYO SEATS

LAX– TYO Annual Seats

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-123-124. 0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 1,000,000 1,100,000 1,200,000 1,300,000 1,400,000 1,500,000 1,600,000 1,700,000 1,800,000 1,900,000 2,000,000

Current Seats Proposed Seats 

### 1,590,709 

## +19% 1,884,899 Exhibit HA-A-517 Docket OST-2010-0018 Page 1 of 1

Page 144

## LAX IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES Load Factor (%)

77%
65%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Latest NRT-LAX Annual After Adding LAX-HND 

### Departures Onboard Passengers Seats Load Factor 5,046 1,225,990 1,590,709 77% 5,776 1,225,990 1,884,899 65%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-123-124. Exhibit HA-A-518 Docket OST-2010-0018 Page 1 of 1

Page 145

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S FIRST HNL PROPOSAL WILL STIMUL ATE 11% MORE PASSENGERS THAN DELTA’S LAX SERVICE

1/ Exhibit HA-A-802 Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-114-115. Exhibit HA-A-519 Docket OST-2010-0018 Page 1 of 1

Page 146 

### Stimulated Passengers

72,952 65,697

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 75,000 80,000 85,000 90,000 95,000 100,000

HNL LAX

YE August 2009 Flights YE August 2009 Onboard Passengers Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1,583,197 730 6,670 12.3%

4.6% 72,952 5,046 1,225,990 730 5,776 14.5%

5.4% 65,697 

### HNL LAX

## LAX IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES (Includes Stimulation)

Load Factor (%)

69% 82%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

After Adding LAX-HND and Stimulation DL U.S. Tokyo Average

1/ See Exhibit HA-A-519. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106.



### Departures Onboard Passengers (Incl. Stimulation)/1 Seats Load Factor 5,776 1,291,687 1,884,899 69% Exhibit HA-A-520 Docket OST-2010-0018 Page 1 of 1

Page 147

## DELTA’S LAX – HND PROP OSAL WILL REQUIRE 13% OF CURRENT LAX – NRT PA SSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 294,190 220,643

65,697 154,945 1,225,990 12.6%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-123-124. 1/ Exhibit HA-A-802 Exhibit HA-A-521 Docket OST-2010-0018 Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 148

## DELTA’S LAX – HND PROPOS AL WILL DIVERT 30,989 PASSENGERS FROM ITS LAX – NRT FLIGHTS

Passenger Diversion Requ ired for 75% Load Factor
DL Share of LAX – NRT Passengers
Passengers Self-Diverted from DL 154,945

20%
30,989 Exhibit HA-A-522 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-521.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 149

## DELTA IS PROPOSING A 14% IN CREASE IN HNL – TYO SEATS

HNL– TYO Annual Seats

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-132-133. 0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 1,000,000 1,100,000 1,200,000 1,300,000 1,400,000 1,500,000 1,600,000 1,700,000 1,800,000 1,900,000 2,000,000 2,100,000 2,200,000 2,300,000 2,400,000 2,500,000

Current Seats Proposed Seats 

### 2,036,441 

## +14% 2,330,631 Exhibit HA-A-523 Docket OST-2010-0018 Page 1 of 1

Page 150

## DELTA’S HNL – HND PROPOSAL WILL REQUIRE 9% OF CURRENT HNL – NRT PA SSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 294,190 220,643

72,952 147,690 1,583,197 9.3%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-132-33. 1/ Exhibit HA-A-802 Exhibit HA-A-524 Docket OST-2010-0018 Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 151

## DELTA’S HNL – HND PROPOS AL WILL DIVERT 38,400 PASSENGERS FROM ITS HNL – NRT FLIGHTS

Passenger Diversion Requ ired for 75% Load Factor
DL Share of LAX – NRT Passengers
Passengers Self-Diverted from DL 147,690

26%
38,400 Exhibit HA-A-525 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-524.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 152

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S TWICE DAILY HNL PROPOSAL WILL STIMULATE 15% MORE NEW PASSENGERS THAN DELTA’S FIRST TWO PROPOSALS Stimulated Passengers 141,432 123,544

0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000

HNL (2 Daily) SEA and DTW 

## +15%

YE August 2009 Flights Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1,460 7,400 24.6%

8.9% 141,432 2,800 1,460 4,260 52.1% 16.2% 123,544 HNL SEA and DTW

1/ Exhibit HA-A-802 Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106 and DL-114-115. Exhibit HA-A-526 Docket OST-2010-0018 Page 1 of 1

Page 153

## DELTA WILL NEED TWO AIRCR AFT TO OPERATE DTW- HND Exhibit HA-A-527 Docket OST-2010-0018 Page 1 of 1

Note: Winter schedules shown above. Two aircraft will be required in the summer as well. Source: Exhibit DL-113. SUN MON TUE WED 627 628 627 628 1 DL 1 DTW HND HND DTW DTW HND HND DTW 1820 2200 0700 0500 1820 2200 0700 0500
628 627 628 627 2 DL 1 HND DTW DTW HND HND DTW DTW 0700 0500 1820 2200 0700 0500 1820

WED THU FRI SAT SUN 627 628 627 1 DL 1 DTW HND HND DTW DTW HND 1820 2200 0700 0500 1820 2200
628 627 628 627 2 DL 1 HND HND DTW DTW HND HND DTW DTW 2200 0700 0500 1820 2200 0700 0500 1820

Page 154

## DELTA’S RESPONSE TO THE SOURCE OF ITS AIRCRAFT IS INCONSISTENT WITH ITS FLEET PLAN Exhibit HA-A-528 Docket OST-2010-0018 Page 1 of 1

1/ Exhibit HA-A-527 2/ Includes Northwest orders Source: OAG Commercial Jet Fleet, January 2010. 

### SEA DTW LAX HNL Total Proposed Delta HND Route Aircraft Required
1 2 1 1 5

Delta/2 Wide Body Deliveries, October 2010 – June 2011: 1
Aircraft That Must Be Shifted From Current Unidentified Routes: 4 /1

Page 155

## 600 SERIES

Page 156

## UNITED CURRENTLY SE RVES TOKYO NARITA WITH 219 WEEKLY ROUNDTRIP FLIGHT S AND OVER 53,000 SEATS

Bangkok (BKK) Sapporo (CTS) Fukuoka (FUK) Hiroshima (HIJ) Hong Kong (HKG) Honolulu (HNL) Washington Dulles (IAD) Seoul (ICN) Osaka (ITM) New York Kennedy (JFK) Komatsu (KMQ) Los Angeles (LAX) Nagoya (NGO) Okinawa (OKA) Chicago O'Hare (ORD) Beijing (PEK) Sendai (SDJ) Seattle (SEA) San Francisco (SFO) Ho Chi Minh City (SGN) Singapore (SIN) Taipei (TPE)

Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition). Exhibit HA-A-601 Docket OST-2010-0018 Page 1 of 1

Between Tokyo (NRT) And: 7 0 0 0 0 7 7 7 0 0 0 7 0 0 7 4 0 7 7 0 7 7 74 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 2,618 0 0 0 0 2,296 2,618 2,296 0 0 0 2,296 0 0 2,618 1,312 0 2,296 2,618 0 2,296 2,618 25,882 14 7 7 7 7 7 7 0 14

7 7 7 7 7 7 3 4 0 7 5 7 7 145 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 2,996

560 882 350 1,498 1,534 1,561 0 4,368 1,561

350 1,561

770 1,694 1,561

501 175 0 1,561 1,070 1,498 1,498 27,549 21 7 7 7 7 14 14

7 14

7 7 14

7 7 14

7 4 7 14

5 14 14 219 Weekly Roundtrip

Flights Weekly Roundtrip

Seats 5,614

560 882 350 1,498 3,830 4,179 2,296 4,368 1,561

350 3,857

770 1,694 4,179 1,813

175 2,296 4,179 1,070 3,794 4,116 53,431 Operating Codeshare Total

Page 157

## UNITED IS PROPOSING A 21% INCREASE IN SFO – TYO SEATS
SFO – TYO Annual Seats

0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 1,000,000 1,100,000 1,200,000

Current Seats Proposed Seats 

### 1,151,906
955,536 

## +21%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit UA-2. Exhibit HA-A-602 Docket OST-2010-0018 Page 1 of 1

Page 158

## SFO IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES Load Factor (%)

75%
62%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Latest SFO-NRT Annual After Adding SFO-HND 

### Departures Onboard Passengers Seats Load Factor 3,647 720,705 955,536 75% 4,377 720,705 1,163,244 62%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit UA-2. Exhibit HA-A-603 Docket OST-2010-0018 Page 1 of 1

Page 159

## USING STANDARD DOT QSI STIMUL ATION METHODOLOGY HA’S FIRST CHOICE HNL PROPOSAL WILL STIM ULATE 41% MORE NEW PASSENGERS THAN UNITED’S SFO PROPOSAL Stimulated Passengers

72,952

51,844

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 75,000 80,000 85,000 90,000 95,000 100,000

HNL SFO 

## +41%

YE August 2009 Flights YE August 2009 Onboard Passengers Proposed Flights Total Proposed 2010 Flights % Increase in Flights Indicated Stimulation %/1 Stimulated Passengers 5,940 1,583,197 730 6,670 12.3%

4.6% 72,952 3,647 720,705 730 4,377 20.0%

7.2% 51,844 HNL SFO

1/ See Exhibit HA-A-802. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit UA-2. Exhibit HA-A-604 Docket OST-2010-0018 Page 1 of 1

Page 160

## SFO IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE WITHOUT REDUCING SE RVICE TO NRT OR CHARGING MUCH HIGHER PRICES (Includes Stimulation)

Load Factor (%)

66% 79%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

After Adding SFO-HND and Stimulation UA U.S. Tokyo Average

1/ See Exhibit HA-A-604. Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit UA-2.



### Departures Onboard Passengers (Incl. Stimulation)/1 Seats Load Factor 4,377 772,549 1,163,244 66% Exhibit HA-A-605 Docket OST-2010-0018 Page 1 of 1

Page 161

## UNITED’S SFO – HND PROPOSAL WILL REQUIRE 13% OF CURRENT SFO – NRT PA SSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 196,370 147,278

51,844 95,434 720,705 13.2%

1/ See Exhibit HA-A-802 Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit UA-2. Exhibit HA-A-606 Docket OST-2010-0018 Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 162

## UNITED’S SFO – HND PROP OSAL WILL DIVERT 41,991 PASSENGERS FROM ITS SFO – NRT FLIGHTS

Passenger Diversion Requ ired for 75% Load Factor
UA Share of SFO – NRT Passengers
Passengers Self-Diverted from UA 95,434

44%
41,991 Exhibit HA-A-607 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-606.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 163

## UNITED’S RESPONSE TO THE SOURCE OF ITS AIRCRAFT IS INCONSISTENT WITH ITS FLEET PLAN Exhibit HA-A-608 Docket OST-2010-0018 Page 1 of 1



### SFO Proposed United HND Route Aircraft Required
1

United Wide Body Deliveries, October 2010 – June 2011: 0
Aircraft That Must Be Shifted From Current Unidentified Routes: 1

Source: OAG Commercial Jet Fleet, January 2010. Page 164

## 700 SERIES

Page 165

## HAWAIIAN’S FIRST DAILY PROPOSAL WILL REQUIRE ONLY 4.5% OF CURRENT HNL – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 192,720 144,540

72,952 71,588 1,583,197 4.5%

1/ See Exhibit 802

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-App-3. Exhibit HA-A-701 Docket OST-2010-0018 Page 1 of 1

Page 166

## HAWAIIAN’S SECOND DAILY PROPOSAL WILL REQUIRE ONLY 4.8% OF CURRENT HNL – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats Passengers Required for 75% Load Factor Indicated DOT QSI Stimulation/1 Passenger Diversion Required Current NRT Passengers (T-100) Diversion from NRT Requi red for 75% Load Factor 192,720 144,540

68,480 76,060 1,583,197 4.8%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-App-3. Exhibit HA-A-702 Docket OST-2010-0018 Page 1 of 1

1/ See Exhibit 802 Page 167

## HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT EARNED A NET PROFIT IN YE Q3 2009 Exhibit HA-A-703 Docket OST-2010-0018 Page 1 of 1

Note: Combined DL and NW data. Source: U.S. DOT, Form 41 Data. $73

-$633

-$1,460 -$1,551

-$3,338 -$4,000 -$3,500 -$3,000 -$2,500 -$2,000 -$1,500 -$1,000

-$500 $0 $500

Hawaiian Continental American United Delta 

### YE Q3 2009 Net Income (Millions)

Page 168

## HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT EARNED AN OPERATING PR OFIT IN YE Q3 2009

$133

-$239

-$447

-$650

-$946 -$1,000

-$800 -$600 -$400 -$200 $0 $200

Hawaiian Continental United Delta American 

### YE Q3 2009 Operating Income (Millions)

Note: Combined DL and NW data. Source: U.S. DOT, Form 41 Data. Exhibit HA-A-704 Docket OST-2010-0018 Page 1 of 1

Page 169

## HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT EARNED A POSITIVE OPERATING PR OFIT MARGIN IN YE Q3 2009

11%

-2% -2% -3% -5%

-20% -18% -16% -14% -12% -10%

-8% -6% -4% -2% 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20%

Hawaiian Continental Delta United American 

### YE Q3 2009 Operating Margin (%)

Note: Combined DL and NW data. Source: U.S. DOT, Form 41 Data. Exhibit HA-A-705 Docket OST-2010-0018 Page 1 of 1

Page 170

## OVER THE PAST FIVE YEARS, HA WAIIAN IS THE ONLY APPLICANT CARRIER TO AVERAGE A POSITI VE OPERATING PROFIT MARGIN

5%

0%

-1% -1% -2%

-5% -4% -3% -2% -1% 0% 1% 2% 3% 4% 5% 6% 7%

Hawaiian Continental Delta United American 

### Average 5-Year Operating Marg in (YE Q3 2005-YE Q3 2009)

Note: Combined DL and NW data. Source: U.S. DOT, Form 41 Data. Exhibit HA-A-706 Docket OST-2010-0018 Page 1 of 1

Page 171

## HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT EARNED A POSITIVE NET PROF IT MARGIN IN YE Q3 2009

6%

-5%
-7%
-9% -11% -12% -10%

-8% -6% -4% -2% 0% 2% 4% 6% 8% 10%

Hawaiian Continental American United Delta 

### YE Q3 2009 Net Profit Margin (%)

Note: Combined DL and NW data. Source: U.S. DOT, Form 41 Data. Exhibit HA-A-707 Docket OST-2010-0018 Page 1 of 1

Page 172

## HAWAIIAN HAS THE BEST ON-TIME PERFORMANCE OF ALL LARGE U.S. AIRLINES Exhibit HA-A-708 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT, Air Travel Consumer Report, page 5, February 2010. 92.1
81.0 79.2 78.8 78.6 77.2

0 10 20 30 40 50 60 70 80 90 100

Hawaiian United Northwest Continental Delta American 

### CY 2009 Percentage of On-Time Arrivals



## Rank: 1 6 8 10 12 16

Page 173

## HAWAIIAN’S MISHANDLED BAGS RATE IS LOWER THAN ALL OTHER APPLICANT CARRIERS

Source: U.S. DOT, Air Travel Consumer Report, page 29, February 2010. 1.9 2.7 2.7 4.1 4.3 4.9

0.0 1.0 2.0 3.0 4.0 5.0 6.0

Hawaiian Northwest Continental United American Delta 

### CY 2009 Number of Mishandled Bags per 1,000 Passengers



## Rank: 2 5 6 11 12 14 Exhibit HA-A-709 Docket OST-2010-0018 Page 1 of 1

Page 174

## HAWAIIAN’S DENIED BOARDINGS RATE IS LOWER THAN ALL OTHER APPLICANT CARRIERS

Source: U.S. DOT, Air Travel Consumer Report, page 32, February 2010. 0.03 0.56 0.60 1.12 1.30 1.57

0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60 1.80

Hawaiian American Northwest Delta United Continental 

### CY 2009 Number of Denied Bo ardings per 10,000 Passengers



## Rank: 2 4 5 7 10 13 Exhibit HA-A-710 Docket OST-2010-0018 Page 1 of 1

Page 175

## HAWAIIAN’S COMPLAINT RATE IS LOWER THAN ALL OTHER APPLICANT CARRIERS

Source: U.S. DOT, Air Travel Consumer Report, page 44, February 2010. 0.74 1.00 1.07 1.21 1.34 1.96

0.00 0.50 1.00 1.50 2.00 2.50

Hawaiian Continental American Northwest United Delta 

### CY 2009 Number of Complain ts per 100,000 Enplanements



## Rank: 8 13 15 16 18 19 Exhibit HA-A-711 Docket OST-2010-0018 Page 1 of 1

Page 176

## HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT ENPLANED MORE PASSENGER S IN 2009 THAN IN 2008

Source: U.S. DOT, Air Travel Consumer Report, page 44, February 2010. 6

-5 -6 -8

-11

-16
-20 -15 -10

-5 0 5 10

Hawaiian Delta Continental American United Northwest 

### Year Over Year % Change in Systemwide Enplanements (CY 2009 Compared to CY 2008) Exhibit HA-A-712 Docket OST-2010-0018 Page 1 of 1

Page 177

## HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT INCREASED ITS DEPART URES IN YE Q3 2009

Source: U.S. DOT, Form 41, Schedule T-1. 19

-8 -11 -13 -16 -20 -15 -10

-5 0 5 10 15 20 25

Hawaiian American Delta Continental United 

### Year Over Year % Change in Systemwide Revenue Departures Performed (YE Q3 2009 Compared to YE Q3 2008) Exhibit HA-A-713 Docket OST-2010-0018 Page 1 of 1

Page 178

## HAWAIIAN HAS CONSISTENTLY ACHIEVED THE BEST ON-TIME PERFORMANCE IN THE INDUSTRY Exhibit HA-A-714 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT, Air Travel Consumer Reports 2004-2009. 

### 111111 

### 6 8 10 13 17

8 9 9 12
9 12 10

13
10 8 17 19
16 16

11

6 5 10 12

0 2 4 6 8 10 12 14 16 18 20

2004 2005 2006 2007 2008 2009 

### Hawaiian United Continental American Delta 

### On-Time Performance Rank

Page 179

## HAWAIIAN HAS CONSISTEN TLY OUTPERFOMED THE OTHER APPLICANT CARRIERS IN TERMS OF MISHANDLED BAGS Exhibit HA-A-715 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT, Air Travel Consumer Reports 2004-2009. 

### 2 111 2 2 

### 888 7 10 11

6 6 5 6 5 6

11 12 11 11 11 12 12 14
12 12 12 14

0 2 4 6 8 10 12 14 16

2004 2005 2006 2007 2008 2009 

### Hawaiian United Continental American Delta 

### Baggage Mishandling Rank

Page 180

## HAWAIIAN HAS CONSISTEN TLY OUTPERFOMED THE OTHER APPLICANT CARRIERS IN TER MS OF CUSTOMER COMPLAINTS Exhibit HA-A-716 Docket OST-2010-0018 Page 1 of 1

Source: U.S. DOT, Air Travel Consumer Reports 2004-2009. 

### 2 333 2 2 

### 6 6 5 5 9 10

14 17 15 13 13 13

7 9 7 7 5 4

12 14 14 16 14

7

0 2 4 6 8 10 12 14 16 18

2004 2005 2006 2007 2008 2009 

### Hawaiian United Continental American Delta 

### Customer Complaints Rank

Page 181

## WITH ITS BASE IN HAWAII, HAWAIIAN AIRLINES HAS THE CRITICAL MASS TO COMPETE WITH THE LARGE ALLIANCE CARRIERS Exhibit HA-A-717 Docket OST-2010-0018 Page 1 of 1



## 68,614

13,838 10,060 9,975

0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000

Hawaiian Star Oneworld SkyTeam Annual Departures To/From HNL

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 182

## WITH ITS BASE IN HAWAII, HAWAIIAN AIRLINES HAS THE CRITICAL MASS TO COMPETE WITH THE LARGE ALLIANCE CARRIERS Exhibit HA-A-718 Docket OST-2010-0018 Page 1 of 1



## 7.6

3.0 2.4 2.3

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0

Hawaiian Star SkyTeam Oneworld Annual Onboard Passengers To/From HNL (Millions)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 183

## WITH ITS BASE IN HAWAII, HAWAIIAN AIRLINES HAS THE CRITICAL MASS TO COMPETE WITH THE LARGE ALLIANCE CARRIERS Exhibit HA-A-719 Docket OST-2010-0018 Page 1 of 1



## 9.9

3.5 2.9 2.8

0.0 2.0 4.0 6.0 8.0 10.0 12.0

Hawaiian Star Oneworld SkyTeam

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. 

### Annual Seats To/From HNL (Millions)

Page 184

## 800 SERIES

Page 185

## EXPLANATION OF ECON OMIC IMPACT METHOD Exhibit HA-A-801 Docket OST-2010-0018 Page 1 of 1



# • Direct Japanese Visitor Expendi tures were broken down into expense type from Three Sources:

• U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan;
• Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation;
• State of Hawaii Department of Business, Economic Development, and Tourism, 20 08 Annual Visitor Research Report.

• Multiplied Japanese Visitor Ex penditures broken down by expense type by the estimate d incremental Japanese Visitors for each market (See Exhibits HA-A-803 and HA-A-227).

• To calculate induced impacts that estimate the multiplier effects of new spending on the U.S. ec onomy, we obtained official metropolitan area output, earn ings and employment multipliers broken down by industry from the U.S. Bureau of Economic Analysis’ RIMS II database. For local visitors, we used multipliers specific to the metr opolitan area. For connecting visitors, we used multipliers based on the mainland averages.

Page 186

## CALCULATION OF STIMULATION Exhibit HA-A-802 Docket OST-2010-0018 Page 1 of 1

(A) Year Ended August 2009 scheduled passenger service only from U.S. DOT, T-100 Data, via Data Base Products. (B) (A) plus 1 new daily flight. (C) (B)/(A) -1 (D) Uses standard DOT QSI formula: Stimulation = ((Future Flights/Current Flights)/(0.3741 + 0.5561(Future Flights/Current Fligh ts)))/1. 075. (E) Year Ended August 2009 scheduled passenger service only from U.S. DOT, T-100 Data, via Data Base Products. (F) (E) x (D) (G) (B) + 1 new daily flight (H) (G)/(B) -1 (I) Uses standard DOT QSI formula: Stimulation = ((Future Flights/Current Flights)/(0.3741 + 0.5561(Future Flights/Current Fligh ts)))/ 1.075. (J) (G) x (I) (K) (J) + (F) for HA Page 187 (A) (B) (C) (D) (E) (F) Current Proposed Current Stimulated Annual Annual QSI Onboard Onboard Between TYO and: Flights Flights % Change Stimuation Passengers Passengers Honolulu (HNL) 5,940 6,670 12.3% 4.6% 1,583,197 72,952 Guam (GUM) 5,342 6,071 13.6% 5.1% 961,952 48,823 Los Angeles (LAX) 5,046 5,776 14.5% 5.4% 1,225,990 65,697 San Francisco (SFO) 3,647 4,377 20.0% 7.2% 720,705 51,844 Seattle (SEA) 1,485 2,215 49.2% 15.3% 313,579 47,926 Detroit (DTW) 1,315 2,045 55.5% 16.8% 450,997 75,618 New York (JFK) 2,805 3,535 26.0% 9.1% 538,753 48,817 Newark (EWR) 714 1,443 102.1% 25.5% 152,709 38,938
(G) (H) (I) (J) (K) Flights After Stimulated Second Proposed QSI Onboard Total HNL Flight % Change Stimuation Passengers Stimulation Honolulu (HNL) Second Flight 7,400 10.9% 4.1% 68,480 141,432

## CALCULATION OF INCREMENT AL JAPANESE VISITORS Exhibit HA-A-803 Docket OST-2010-0018 Page 1 of 1

1/ For connecting passengers, used the U.S. mainland average Point-of-Sale Japan %. (A) From Exhibit HA-A-802 (B) From CY 2009 MIDT via TravelPort. (C) From CY 2009 MIDT via TravelPort. (D) From CY 2009 MIDT via TravelPort. (E) From CY 2009 MIDT via TravelPort. (F) (A) x (B) x (D) / 2. (G) (A) x (C) x (E) / 2. (H) (F) + (G) Page 188 (A) (B) (C) (D) (E) (F) (G) (H) Stimulated Local Connecting Total Onboard % Local % Connecting Roundtrips Roundtrips Japanese Passengers Passengers Passengers Local Connecting/1 (Visitors) (Visitors) Visitors Honolulu (HNL) - First Flight 72,952 100% 0% 94% 62% 34,287 0 34,287 Honolulu (HNL) - Second Flight 68,480 100% 0% 94% 62% 32,186 0 32,186 Guam (GUM) 48,823 100% 0% 99% 62% 24,167 0 24,167 Los Angeles (LAX) 65,697 77% 23% 64% 62% 16,144 4,727 20,871 San Francisco (SFO) 51,844 69% 31% 57% 62% 10,250 4,922 15,172 Seattle (SEA) 47,926 75% 25% 53% 62% 9,556 3,679 13,235 Detroit (DTW) 75,618 25% 75% 47% 62% 4,409 17,626 22,035 New York (JFK) 48,817 82% 18% 64% 62% 12,841 2,694 15,535 Newark (EWR) 38,938 76% 24% 67% 62% 9,948 2,865 12,813 Point-of-Sale Japan %