INDEX OF EXHIBITS

Exhibit Number Description Page

Exhibit HA-A-101 Distribution of Current U.S.-Tokyo 3 

Flights by Alliance 

Exhibit HA-A-102 Distribution of Current U.S.-Tokyo 5 

 Seat Departures by Alliance 

Exhibit HA-A-103 Distribution of Annual U.S.-Tokyo 7 

 Onboard Passengers by Alliance 

Exhibit HA-A-104 Distribution of Annual U.S.-Tokyo 9 

 Seats by Alliance 

Exhibit HA-A-105 Distribution of Annual U.S.-Tokyo 11 

 Departures by Alliance 

Exhibit HA-A-106 NRT Gates by Alliance 13 

Exhibit HA-A-107 Distribution of Current U.S.-Tokyo 14 

 Flights by Operating Carrier 

Exhibit HA-A-108 Weekly Roundtrip Flights between 15 

 the U.S. and Tokyo by Operating Carrier 

Exhibit HA-A-109 Distribution of Current U.S.-Tokyo 16 

 Seat Departures by Operating Carrier 

Exhibit HA-A-110 Weekly Roundtrip Seats between 17 

 the U.S. and Tokyo by Operating Carrier 

Exhibit HA-A-111 Distribution of Annual U.S.-Tokyo 18 

 Onboard Passengers by Operating Carrier 

Exhibit HA-A-112 Annual U.S.-Tokyo Onboard Passengers 19 

 by Operating Carrier 

Exhibit HA-A-113 Distribution of Annual U.S.-Tokyo 20 

 Seats by Operating Carrier 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-114 Annual U.S.-Tokyo Seats by Operating Carrier 21 

Exhibit HA-A-115 Distribution of Annual U.S.-Tokyo 22 

 Departures by Operating Carrier 

Exhibit HA-A-116 Annual U.S.-Tokyo Departures 23 

 by Operating Carrier 

Exhibit HA-A-117 Distribution of Current HND Flights 24 

 Operated by JAL and ANA 

Exhibit HA-A-118 Distribution of Current HND Seats 25 

 to JAL and ANA 

Exhibit HA-A-119 JAL Service to Tokyo Haneda 26 

Exhibit HA-A-120 ANA Service to Tokyo Haneda 27 

Exhibit HA-A-121 Delta Has a Huge Commitment to Narita 28 

Exhibit HA-A-122 AA/JAL Has a Huge Commitment to Narita 29 

Exhibit HA-A-123 CO/UA/ANA Has a Huge Commitment to Narita 30 

Exhibit HA-A-124 Other Applicants’ Self-Diversion from 31 

 Proposed HND Flights 

Exhibit HA-A-125 Percentage of NRT Diversion to HND 32 

Exhibit HA-A-126 Distribution of Current HNL-Tokyo 33 

 Flights by Alliance 

Exhibit HA-A-127 Distribution of Current HNL-Tokyo 35 

 Seats by Alliance 

Exhibit HA-A-128 Distribution of Annual HNL-Tokyo 37 

 Onboard Passengers by Alliance 

Exhibit HA-A-129 Distribution of Annual HNL-Tokyo 39 

 Seats by Alliance 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-130 Distribution of Annual HNL-Tokyo 41 

 Departures by Alliance 

Exhibit HA-A-131 Distribution of Annual U.S.-Tokyo 43 

 Flights by Operating Carrier 

Exhibit HA-A-132 Distribution of Weekly Roundtrip 44 

 HNL-Tokyo Flights by Operating Carrier 

Exhibit HA-A-133 Distribution of Current HNL-Tokyo 45 

 Seats by Operating Carrier 

Exhibit HA-A-134 Distribution of Weekly Roundtrip 46 

 HNL-Tokyo Seats by Operating Carrier 

Exhibit HA-A-135 Distribution of Annual HNL-Tokyo 47 

 Onboard Passengers by Operating Carrier 

Exhibit HA-A-136 Annual Onboard HND-Tokyo Passengers 48 

 by Operating Carrier 

Exhibit HA-A-137 Distribution of Annual HNL-Tokyo 49 

 Seats by Operating Carrier 

Exhibit HA-A-138 Annual Onboard HND-Tokyo Seats 50 

 by Operating Carrier 

Exhibit HA-A-139 Distribution of Annual HND-Tokyo 51 

 Departures by Operating Carrier 

Exhibit HA-A-140 Annual HND-Tokyo Departures 52 

 by Operating Carrier 

Exhibit HA-A-201 Annual Onboard Passengers by 54 

 U.S. Gateway from Japan 

Exhibit HA-A-202 Comparison of HNL Onboard Passengers 55 

 to Other Proposed U.S. Gateways 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-203 HNL-Japan Size Relative to Other 56 

 First Choice U.S. Gateways 

Exhibit HA-A-204 Comparison of HNL-Japan Onboard Passengers 57 

 to Other Proposed U.S. Gateways Combined 

Exhibit HA-A-205 U.S. Gateways Used by Japan O&D Passengers 58 

Exhibit HA-A-206 Annual Onboard Passengers by 59 

 U.S. Gateway from Tokyo 

Exhibit HA-A-207 Comparison of HNL-TYO Onboard Passengers 60 

 to Other Proposed U.S. Gateways 

Exhibit HA-A-208 HNL-TYO Size Relative to Other 61 

 First Choice U.S. Gateways 

Exhibit HA-A-209 Comparison of HNL-TYO Onboard Passengers 62 

 to Other Proposed U.S. Gateways Combined 

Exhibit HA-A-210 U.S. Gateways Used by Tokyo O&D Passengers 63 

Exhibit HA-A-211 U.S.-Tokyo O&D Passenger Markets 64 

Exhibit HA-A-212 Comparison of HNL-TYO O&D Passengers 65 

 to Other Proposed U.S. Gateways 

Exhibit HA-A-213 HNL-TYO O&D Size Relative to Other 66 

 First Choice U.S. Gateways 

Exhibit HA-A-214 Comparison of HNL-TYO O&D Passengers 67 

 to Other Proposed U.S. Gateways Combined 

Exhibit HA-A-215 Size of U.S.-Tokyo O&D Passenger Markets 68 

 By U.S. State/Territory 

Exhibit HA-A-216 Comparison of Hawaii-Tokyo O&D Passengers 69 

 to Other Proposed U.S. Gateway States/Territory 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-217 Hawaii-Tokyo O&D Size Relative to Other 70 

 First Choice U.S. Gateways 

Exhibit HA-A-218 Comparison of Hawaii-Tokyo O&D Passengers 71 

 to Other Proposed U.S. Gateways Combined 

Exhibit HA-A-219 Hawaii is the Most Popular Destination 72 

 for Japanese Tourists 

Exhibit HA-A-220 Hawaii is the Preferred Destination 73 

 for Japanese Tourists 

Exhibit HA-A-221 Hawaii is the Most Desired Destination 74 

 for Japanese Tourists 

Exhibit HA-A-222 Hawaii Has Been the Most Desired Destination 75 

 for Japanese Tourists for the Past Three Years 

Exhibit HA-A-223 More Japanese Tourists Visit Hawaii 76 

 Than Visit the Entire U.S. Mainland 

Exhibit HA-A-224 Honolulu Has More Japanese Visitors 77 

 Than the Other Proposed U.S. Destinations 

Exhibit HA-A-225 Hawaii Has More Japanese Visitors 78 

 Than the Other Proposed U.S. Destinations 

Exhibit HA-A-226 64% of All International Visitors to Hawaii 79 

 Are From Japan 

Exhibit HA-A-227 Comparison of Spending by Japanese Visitors 80 

 to Hawaii, U.S. Mainland and Guam 

Exhibit HA-A-228 Comparison of Japanese-Originating Passengers 81 

 Among Proposed U.S. Destinations 

Exhibit HA-A-229 Comparison of Forecast Incremental Japanese 82 

 Visitors to U.S. from Each Proposal 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-230 Comparison of Annual Spending (Exports) of 83 

 Incremental Japanese Visitors to the U.S. 

 for Each Proposal 

Exhibit HA-A-231 Comparison of Total GDP Impact of Incremental 84 

 Japanese Visitors to the U.S. For Each Proposal 

Exhibit HA-A-232 Comparison of Total Earnings Impact of 85 

 Incremental Japanese Visitors to the U.S. 

 for Each Proposal 

Exhibit HA-A-233 Comparison of Total Employment Impact of 86 

 Incremental Japanese Visitors to the U.S. 

 for Each Proposal 

Exhibit HA-A-234 Comparison of Forecast Incremental Japanese 87 

 Visitors to the U.S. for Top Two Proposals 

Exhibit HA-A-235 Comparison of Annual Spending (Exports) of 88 

 Incremental Japanese Visitors to the U.S. 

 for Top Two Proposals 

Exhibit HA-A-236 Comparison of Total GDP Impact of Incremental 89 

 Japanese Visitors to the U.S. for Top Two Proposals 

Exhibit HA-A-237 Comparison of Total Earnings Impact of 90 

 Incremental Japanese Visitors to the U.S. 

 for Top Two Proposals 

Exhibit HA-A-238 Comparison of Total Employment Impact of 91 

 Incremental Japanese Visitors to the U.S. 

 for Top Two Proposals 

Exhibit HA-A-239 Letter of Support from JTB Hawaii, Inc. 92 

Exhibit HA-A-301 American’s Current Service from Tokyo Narita 94 

Exhibit HA-A-302 American’s Proposed Increase in JFK-TYO Seats 95 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-303 Resulting JFK-NRT Load Factor from 96 

 American’s Proposed JFK-HND Service 

Exhibit HA-A-304 Comparison of Stimulation from Hawaiian’s 97 

 First Proposal to American’s JFK-HND Proposal 

Exhibit HA-A-305 Resulting JFK-NRT Load Factor from American’s 98 

 Proposed JFK-HND Service (including Stimulation) 

Exhibit HA-A-306 Diversion from JFK-NRT Required for American’s 99 

 Proposed JFK-HND Service 

Exhibit HA-A-307 Self-Diversion from American’s JFK-NRT Service 100 

 Required for Its Proposed JFK-HND Service 

Exhibit HA-A-308 American’s Proposed Increase in LAX-TYO Seats 101 

Exhibit HA-A-309 Resulting LAX-NRT Load Factor from 102 

 American’s Proposed LAX-HND Service 

Exhibit HA-A-310 Comparison of Stimulation from Hawaiian’s 103 

 First Proposal to American’s LAX-HND Proposal 

Exhibit HA-A-311 Resulting LAX-NRT Load Factor from American’s 104 

 Proposed LAX-HND Service (including Stimulation) 

Exhibit HA-A-312 Diversion from LAX-NRT Required for American’s 105 

 Proposed LAX-HND Service 

Exhibit HA-A-313 Self-Diversion from American’s LAX-NRT Service 106 

 Required for Its Proposed LAX-HND Service 

Exhibit HA-A-314 Comparison of Stimulation from Hawaiian’s Two 107 

 Proposals to American’s Two Proposals 

Exhibit HA-A-315 American Will Need Two Aircraft to Operate 108 

 Its Proposed JFK-HND Service 

Exhibit HA-A-316 American’s Response to the Source of its Aircraft 109 

 Is Inconsistent With Its Fleet Plan 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-401 Continental’s Current Service from Tokyo Narita 111 

Exhibit HA-A-402 Continental’s Proposed Increase in EWR-TYO Seats 112 

Exhibit HA-A-403 Resulting EWR-NRT Load Factor from 113 

 Continental’s Proposed EWR-HND Service 

Exhibit HA-A-404 Comparison of Stimulation from Hawaiian’s 114 

 First Proposal to Continental’s EWR-HND Proposal 

Exhibit HA-A-405 Resulting EWR-NRT Load Factor from 115 

 Continental’s Proposed EWR-HND Service 

 (including Stimulation) 

Exhibit HA-A-406 Diversion from EWR-NRT Required for 116 

 Continental’s Proposed EWR-HND Service 

Exhibit HA-A-407 Self-Diversion from Continental’s EWR-NRT 117 

 Service Required for Its Proposed EWR-HND Service 

Exhibit HA-A-408 Continental’s Proposed Increase in GUM-TYO Seats 118 

Exhibit HA-A-409 Resulting GUM-NRT Load Factor from 119 

 Continental’s Proposed GUM-HND Service 

Exhibit HA-A-410 Comparison of Stimulation from Hawaiian’s 120 

 First Proposal to American’s LAX-HND Proposal 

Exhibit HA-A-411 Resulting GUM-NRT Load Factor from 121 

 Continental’s Proposed GUM-HND Service 

(including Stimulation) 

Exhibit HA-A-412 Diversion from GUM-NRT Required for 122 

 Continental’s Proposed GUM-HND Service 

Exhibit HA-A-413 Self-Diversion from Continental’s GUM-NRT Service 123 

 Required for Its Proposed GUM-HND Service 

Exhibit HA-A-414 Comparison of Stimulation from Hawaiian’s Two 124 

 Proposals to Continental’s Two Proposals 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-415 Continental Will Need Two Aircraft to Operate 125 

 Its Proposed EWR-HND Service 

Exhibit HA-A-416 Continental’s Response to the Source of its Aircraft 126 

 Is Inconsistent With Its Fleet Plan 

Exhibit HA-A-501 Delta Is the Largest U.S.-Tokyo Carrier 128 

Exhibit HA-A-502 Delta Is the Largest U.S.-Japan Carrier 129 

Exhibit HA-A-503 Delta’s Current U.S.-Japan Service 130 

Exhibit HA-A-504 Delta’s Current Service from Tokyo Narita 131 

Exhibit HA-A-505 Delta’s Proposed Increase in SEA-TYO Seats 132 

Exhibit HA-A-506 Resulting SEA-NRT Load Factor from 133 

 Delta’s Proposed SEA-HND Service 

Exhibit HA-A-507 Comparison of Stimulation from Hawaiian’s 134 

 First Proposal to Delta’s SEA-HND Proposal 

Exhibit HA-A-508 Resulting SEA-NRT Load Factor from Delta’s 135 

 Proposed SEA-HND Service (including Stimulation) 

Exhibit HA-A-509 Diversion from SEA-NRT Required for 136 

 Delta’s Proposed SEA-HND Service 

Exhibit HA-A-510 Self-Diversion from Delta’s SEA-NRT Service 137 

 Required for Its Proposed SEA-HND Service 

Exhibit HA-A-511 Delta’s Proposed Increase in DTW-TYO Seats 138 

Exhibit HA-A-512 Resulting DTW-NRT Load Factor from 139 

 Delta’s Proposed DTW-HND Service 

Exhibit HA-A-513 Comparison of Stimulation from Hawaiian’s 140 

 First Proposal to Delta’s DTW-HND Proposal 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-514 Resulting DTW-NRT Load Factor from Delta’s 141 

 Proposed DTW-HND Service (including Stimulation) 

Exhibit HA-A-515 Diversion from DTW-NRT Required for 142 

 Delta’s Proposed DTW-HND Service 

Exhibit HA-A-516 Self-Diversion from Delta’s DTW-NRT Service 143 

 Required for Its Proposed DTW-HND Service 

Exhibit HA-A-517 Delta’s Proposed Increase in LAX-TYO Seats 144 

Exhibit HA-A-518 Resulting LAX-NRT Load Factor from 145 

 Delta’s Proposed LAX-HND Service 

Exhibit HA-A-519 Comparison of Stimulation from Hawaiian’s 146 

 First Proposal to Delta’s LAX-HND Proposal 

Exhibit HA-A-520 Resulting LAX-NRT Load Factor from Delta’s 147 

 Proposed LAX-HND Service (including Stimulation) 

Exhibit HA-A-521 Diversion from LAX-NRT Required for 148 

 Delta’s Proposed LAX-HND Service 

Exhibit HA-A-522 Self-Diversion from Delta’s LAX-NRT Service 149 

 Required for Its Proposed LAX-HND Service 

Exhibit HA-A-523 Delta’s Proposed Increase in HNL-TYO Seats 150 

Exhibit HA-A-524 Diversion from HNL-NRT Required for 151 

 Delta’s Proposed HNL-HND Service 

Exhibit HA-A-525 Self-Diversion from Delta’s HNL-NRT Service 152 

 Required for Its Proposed HNL-HND Service 

Exhibit HA-A-526 Comparison of Stimulation from Hawaiian’s Two 153 

 Proposals to Delta’s Top Two Proposals 

Exhibit HA-A-527 Delta Will Need Two Aircraft to Operate 154 

 Its Proposed EWR-HND Service 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-528 Delta’s Response to the Source of its Aircraft 155 

 Is Inconsistent With Its Fleet Plan 

Exhibit HA-A-601 United’s Current Service from Tokyo Narita 157 

Exhibit HA-A-602 United’s Proposed Increase in SFO-TYO Seats 158 

Exhibit HA-A-603 Resulting SFO-NRT Load Factor from 159 

 United’s Proposed SFO-HND Service 

Exhibit HA-A-604 Comparison of Stimulation from Hawaiian’s 160 

 First Proposal to United’s SFO-HND Proposal 

Exhibit HA-A-605 Resulting SFO-NRT Load Factor from United’s 161 

 Proposed SFO-HND Service (including Stimulation) 

Exhibit HA-A-606 Diversion from SFO-NRT Required for 162 

 United’s Proposed SFO-HND Service 

Exhibit HA-A-607 Self-Diversion from United’s SFO-NRT Service 163 

 Required for Its Proposed SFO-HND Service 

Exhibit HA-A-608 United’s Response to the Source of its Aircraft 164 

 Is Inconsistent With Its Fleet Plan 

Exhibit HA-A-701 Diversion of HNL-NRT Passengers to HND 166 

 Required for Hawaiian’s First HNL-HND Proposal 

Exhibit HA-A-702 Diversion of HNL-NRT Passengers to HND 167 

 Required to Hawaiian’s Second HNL-HND Proposal 

Exhibit HA-A-703 Hawaiian Is the Only Applicant Carrier That Earned 168 

 A Net Profit in YE Q3 2009 

Exhibit HA-A-704 Hawaiian Is the Only Applicant Carrier That Earned 169 

 An Operating Profit in YE Q3 2009 

Exhibit HA-A-705 Hawaiian Is the Only Applicant Carrier That Earned 170 

 A Positive Operating Profit Margin in YE Q3 2009 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-706 Hawaiian Is the Only Applicant Carrier to 171 

 Average A Positive Operating Profit Margin 

Over the Past Five Years 

Exhibit HA-A-707 Hawaiian Is the Only Applicant Carrier That Earned 172 

 A Positive Net Profit Margin in YE Q3 2009 

Exhibit HA-A-708 Hawaiian Has the Best On-Time Performance 173 

 of All Large U.S. Airlines 

Exhibit HA-A-709 Hawaiian’s Mishandled Bags Rate Is Lower 174 

 Than All Other Applicant Carriers 

Exhibit HA-A-710 Hawaiian’s Denied Boardings Rate Is Lower 175 

 Than All Other Applicant Carriers 

Exhibit HA-A-711 Hawaiian’s Complaint Rate Is Lower Than 176 

 All Other Applicant Carriers 

Exhibit HA-A-712 Hawaiian Is the Only Applicant Carrier That 177 

 Enplaned More Passengers in 2009 Than in 2008 

Exhibit HA-A-713 Hawaiian Is the Only Applicant Carrier That 178 

 Increased Its Departures in YE Q3 2009 

Exhibit HA-A-714 Hawaiian Has Consistently Achieved the Best 179 

 On-Time Performance in the Industry 

Exhibit HA-A-715 Hawaiian Has Consistently Outperformed the Other 180 

 Applicant Carriers in Terms of Mishandled Bags 

Exhibit HA-A-716 Hawaiian Has Consistently Outperformed the Other 181 

 Applicant Carriers in Terms of Customer Complaints 

Exhibit HA-A-717 Comparison of Annual Departures To/From HNL 182 

Exhibit HA-A-718 Comparison of Annual Onboard Passengers 183 

 To/From HNL 

Exhibit HA-A-719 Comparison of Annual Seats To/From HNL 184 

Docket OST-2010-0018 
Exhibit Number Description Page

Exhibit HA-A-801 Explanation of Economic Impact Method 186 

Exhibit HA-A-802 Calculation of Stimulation 187 

Exhibit HA-A-803 Calculation of Incremental Japanese Visitors 188 

Docket OST-2010-0018 
EXHIBITS OF HAWAIIAN AIRLINES

Page 1
100 SERIES

Page 2
THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

99% OF CURRENT U.S. – TOKYO FREQUENCIES

(CURRENT SCHEDULES)

Exhibit HA-A-101

Docket OST-2010-0018

Page 1 of 2

SkyTeam

35%

Star

35%

Oneworld

29%

Nonaligned

1%

Distribution of Current U.S. – Tokyo Flights by Alliance

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 3
THE STAR/ONEWORLD/DELTA OLIGOPOLY DOMINATES

CURRENT U.S. – TOKYO FREQUENCIES

(CURRENT SCHEDULES)

Exhibit HA-A-101

Docket OST-2010-0018

Page 2 of 2

127 126

107

5

0

0

20

40

60

80

100

120

140

SkyTeam Star Oneworld Nonaligned Hawaiian

Weekly Roundtrip Flights Between the U.S. and Tokyo

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 4
Exhibit HA-A-102

Docket OST-2010-0018

Page 1 of 2

SkyTeam

34%

Star

34%

Oneworld

30%

Nonaligned

2%

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

98% OF CURRENT U.S. – TOKYO CAPACITY

(CURRENT SCHEDULES)

Distribution of Current U.S. – Tokyo Seat Departures by Alliance

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 5
Exhibit HA-A-102

Docket OST-2010-0018

Page 2 of 2

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

36,453 35,315

31,602

1,985

0

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

SkyTeam Star Oneworld Nonaligned Hawaiian

THE STAR/ONEWORLD/DELTA OLIGOPOLY DOMINATES

CURRENT U.S. – TOKYO CAPACITY

(CURRENT SCHEDULES)

Weekly Roundtrip Seats Between the U.S. and Tokyo

Page 6
THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS

98% OF ALL U.S. – TOKYO GATEWAY-TO-GATEWAY PASSENGERS

(YE AUGUST 2009)

Exhibit HA-A-103

Docket OST-2010-0018

Page 1 of 2

Star

35%

SkyTeam

33%

Oneworld

30%

Nonaligned

2%

Distribution of Annual U.S. – Tokyo Onboard Passengers by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 7
Exhibit HA-A-103

Docket OST-2010-0018

Page 2 of 2

2,855

2,740

2,512

155

0

0

500

1,000

1,500

2,000

2,500

3,000

Star SkyTeam Oneworld Nonaligned Hawaiian

THE STAR/ONEWORLD/DELTA OLIGOPOLY DOMINATES THE

U.S. – TOKYO PASSENGER MARKET

(YE AUGUST 2009)

Annual Onboard Passengers (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 8
Exhibit HA-A-104

Docket OST-2010-0018

Page 1 of 2

Star

35%

Oneworld

32%

SkyTeam

31%

Nonaligned

2%

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS

98% OF ALL U.S. – TOKYO CAPACITY

(YE AUGUST 2009)

Distribution of Annual U.S. – Tokyo Seats by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 9
Exhibit HA-A-104

Docket OST-2010-0018

Page 2 of 2

3,785

3,419 3,372

184

0

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

Star Oneworld SkyTeam Nonaligned Hawaiian

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS

98% OF ALL U.S. – TOKYO CAPACITY

(YE AUGUST 2009)

Annual Seats (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 10
Exhibit HA-A-105

Docket OST-2010-0018

Page 1 of 2

Star

39%

Oneworld

30%

SkyTeam

30%

Nonaligned

1%

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS

99% OF ALL U.S. – TOKYO DEPARTURES

(YE AUGUST 2009)

Distribution of Annual U.S. – Tokyo Departures by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 11
THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS

99% OF ALL U.S. – TOKYO DEPARTURES

(YE AUGUST 2009)

Exhibit HA-A-105

Docket OST-2010-0018

Page 2 of 2

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

14,254

11,318 11,225

522

0

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

Star Oneworld SkyTeam Nonaligned Hawaiian

Annual Departures

Page 12
NRT GATES BY ALLIANCE

Exhibit HA-A-106

Docket OST-2010-0018

Page 1 of 1

Source: Narita International Airport Official Website.

29

23

12

4

0

0

5

10

15

20

25

30

35

oneworld Star SkyTeam Nonaligned Hawaiian

Number of Gates

Page 13
U.S. – TOKYO FREQUENCY SHARE

(CURRENT SCHEDULES)

Exhibit HA-A-107

Docket OST-2010-0018

Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

Delta

32%

JAL

19%

United

12%

ANA

12%

Continental

10%

American

10%

China Airlines

1%

Korean

Singapore 2%

2%

Distribution of Current U.S. – Tokyo Flights by Operating Carrier

Page 14
U.S. – TOKYO FREQUENCIES

(CURRENT SCHEDULES)

Exhibit HA-A-108

Docket OST-2010-0018

Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

120

72

42 42

35 35

5

0

7 7

0

20

40

60

80

100

120

140

Delta

JAL

United

ANA

Continental

American

Singapore

Korean

China Airlines

Hawaiian

Operating Carrier

Weekly Roundtrip Flights Between the U.S. and Tokyo

Page 15
U.S. – TOKYO CAPACITY SHARE

(CURRENT SCHEDULES)

Exhibit HA-A-109

Docket OST-2010-0018

Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

Delta

33%

JAL

22%

United

14%

ANA

9%

Continental

8%

American

8%

China Airlines

2%

Korean

Singapore 2%

2%

Distribution of Current U.S. – Tokyo Seat Departures by Operating Carrier

Page 16
U.S. – TOKYO CAPACITY

(CURRENT SCHEDULES)

Exhibit HA-A-110

Docket OST-2010-0018

Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

34,346

23,080

14,742

9,303 8,645 8,522

1,985

0

2,107 2,625

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

Delta

JAL

United

ANA

Continental

American

Singapore

Korean

China Airlines

Hawaiian

Operating Carrier

Weekly Roundtrip Seats Between the U.S. and Tokyo

Page 17
U.S. – TOKYO GATEWAY-TO-GATEWAY PASSENGER SHARE

(YE AUGUST 2009)

Exhibit HA-A-111

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

Delta

31%

JAL

22%

United

14%

ANA

9%

Continental

9%

American

9%

China Airlines

2%

Korean

Singapore 2%

2%

Distribution of Annual U.S. – Tokyo Onboard Passengers by Operating Carrier

Page 18
U.S. – TOKYO GATEWAY-TO-GATEWAY PASSENGERS

(YE AUGUST 2009)

Exhibit HA-A-112

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

2,583

1,797

1,171

753 733 714

198 157

0

155

0

500

1,000

1,500

2,000

2,500

3,000

Delta

JAL

United

ANA

Continental

American

Singapore

Korean

China Airlines

Hawaiian

Annual Onboard 

Passengers (000’s)

Operating Carrier

Page 19
U.S. – TOKYO CAPACITY SHARE

(YE AUGUST 2009)

Exhibit HA-A-113

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

Delta

28%

JAL

24%

United

14%

ANA

10%

Continental

9%

American

8%

China Airlines

2%

Korean

2%

Singapore

3%

Distribution of Annual U.S. – Tokyo Seats by Operating Carrier

Page 20
U.S. – TOKYO CAPACITY

(YE AUGUST 2009)

Exhibit HA-A-114

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

3,162

2,531

1,489

1,064

958 887

184

0

211 274

0

500

1,000

1,500

2,000

2,500

3,000

3,500

Delta

JAL

United

ANA

Continental

American

Singapore

Korean

China Airlines

Hawaiian

Annual Seats (000’s)

Operating Carrier

Page 21
Delta

27%

JAL

21% United

14%

ANA

12%

Continental

11%

American

10%

China Airlines

1%

Korean

Singapore 2%

2%

U.S. – TOKYO DEPARTURE SHARE

(YE AUGUST 2009)

Exhibit HA-A-115

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

Distribution of Annual U.S. – Tokyo Departures by Operating Carrier

Page 22
U.S. – TOKYO DEPARTURES

(YE AUGUST 2009)

Exhibit HA-A-116

Docket OST-2010-0018

Page 1of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

10,525

7,697

5,048

4,425

4,049

3,620

522

0

730 700

0

2,000

4,000

6,000

8,000

10,000

12,000

Delta

JAL

United

ANA

Continental

American

Singapore

Korean

China Airlines

Hawaiian

Annual Departures

Operating Carrier

Page 23
Exhibit HA-A-117

Docket OST-2010-0018

Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

ANA

43%

JAL

41%

Others

16%

JAL AND ANA ACCOUNT FOR 84% OF ALL DEPARTURES AT HND

(CURRENT SCHEDULES)

Distribution of Current HND Flights Operated

Page 24
Exhibit HA-A-118

Docket OST-2010-0018

Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

ANA

49%

JAL

41%

Others

10%

JAL AND ANA ACCOUNT FOR 90% OF ALL SEATS AT HND

Distribution of Current HND Seats

Page 25
JAL CURRENTLY SERVES TOKYO HANEDA WITH

1,295 WEEKLY ROUNDTRIP FLIGHTS AND OVER 332,000 SEATS

Asahikawa (AKJ)

Aomori (AOJ)

Amami O Shima (ASJ)

Akita (AXT)

Sapporo (CTS)

Fukuoka (FUK)

Yamagata (GAJ)

Seoul (GMP)

Hiroshima (HIJ)

Hakodate (HKD)

Hong Kong (HKG)

Osaka (ITM)

Izumo (IZO)

Kochi (KCZ)

Osaka (KIX)

Kita Kyushu (KKJ)

Miyazaki (KMI)

Kumamoto (KMJ)

Komatsu (KMQ)

Kagoshima (KOJ)

Kushiro (KUH)

Memanbetsu (MMB)

Note: Includes only fights operated by carrier.

Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition).

Exhibit HA-A-119

Docket OST-2010-0018

Page 1 of 1

Between

Tokyo (HND)

And:

28

42

7

21

119

126

7

14

49

21

7

105

35

28

42

28

35

49

42

49

21

21

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

7,140

10,220

1,141

4,550

34,440

39,410

1,141

5,348

12,670

4,410

2,237

34,440

8,610

4,865

7,265

5,040

5,880

12,880

9,254

13,916

5,110

4,550

Misawa (MSJ)

Matsuyama (MYJ)

Nagasaki (NGS)

Obihiro (OBO)

Oita (OIT)

Okinawa (OKA)

Okayama (OKJ)

Beijing (PEK)

Shanghai (SHA)

Shirahama (SHM)

Takamatsu (TAK)

Tokushima (TKS)

Ube (UBJ)

Osaka (UKB)

Between

Tokyo (HND)

And:

21

35

28

28

42

77

28

7

7

14

35

42

21

14

1,295

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

3,570

7,840

7,140

8,120

11,060

23,548

4,655

1,470

2,458

2,282

8,610

11,410

3,780

2,520

332,980

Page 26
ANA CURRENTLY SERVES TOKYO HANEDA WITH

1,375 WEEKLY ROUNDTRIP FLIGHTS AND NEARLY 400,000 SEATS

Asahikawa (AKJ)

Akita (AXT)

Sapporo (CTS)

Fukuoka (FUK)

Seoul (GMP)

Hachijo Jima (HAC)

Hiroshima (HIJ)

Hakodate (HKD)

Hong Kong (HKG)

Saga (HSG)

Osaka (ITM)

Iwami (IWJ)

Kochi (KCZ)

Osaka (KIX)

Kita Kyushu (KKJ)

Miyazaki (KMI)

Kumamoto (KMJ)

Komatsu (KMQ)

Kagoshima (KOJ)

Kushiro (KUH)

Monbetsu (MBE)

Miyake Jima (MYE)

Note: Includes only fights operated by carrier.

Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition).

Exhibit HA-A-120

Docket OST-2010-0018

Page 1 of 1

Between

Tokyo (HND)

And:

7

28

112

126

14

21

60

14

7

28

98

7

28

30

11

77

63

35

70

14

7

7

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

1,498

7,560

54,747

49,376

3,122

2,422

17,928

4,216

1,498

3,080

40,820

840

7,560

7,607

1,155

14,111

12,637

12,150

20,237

1,540

882

392

Matsuyama (MYJ)

Nagasaki (NGS)

Wajima (NTQ)

Oshima (OIM)

Oita (OIT)

Okinawa (OKA)

Okayama (OKJ)

Odate Noshiro (ONJ)

Beijing (PEK)

Shanghai (SHA)

Nakashibetsu (SHB)

Shonai (SYO)

Takamatsu (TAK)

Toyama (TOY)

Tottori (TTJ)

Ube (UBJ)

Osaka (UKB)

Wakkanai (WKJ)

Yonago (YGJ)

Between

Tokyo (HND)

And:

42

56

14

7

35

63

35

14

7

7

7

28

35

42

28

35

14

7

35

1,375

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

14,150

14,596

1,540

392

6,386

30,268

8,128

1,764

1,498

1,498

1,169

6,552

9,450

11,180

4,578

8,010

2,660

1,169

5,788

396,154

Page 27
DELTA HAS A HUGE COMMITMENT TO NARITA

Exhibit HA-A-121

Docket OST-2010-0018

Page 1 of 1

Delta’s 23 Narita Segments

Atlanta (ATL)

Bangkok (BKK)

Beijing (PEK)

Busan (PUS)

Detroit (DTW)

Guam (GUM)

Ho Chi Minh City (SGN)

Hong Kong (HKG)

Honolulu (HNL)

Los Angeles (LAX)

Manila (MNL)

Minneapolis (MSP)

Nagoya (NGO)

New York (JFK)

Osaka (KIX)

Portland (PDX)

Saipan (SPN)

Salt Lake City (SLC)

San Francisco (SFO)

Seattle (SEA)

Seoul (ICN)

Shanghai (PVG)

Taipei (TPE)

JFK JFK JFK

NRT NRT

NGO NGO NGO

PUS PUS PUS

KIX KIX KIX

GUM GUM

TPE TPE TPE

HKG HKG HKG

BKBKK BKKKKK

SGN SGN SGN

SINSINSIN

MNL MNL MNL

PEK PEK PEK ICN ICN ICN

PVG PVG PVG

ATL ATL ATL

DTW

HNL HNL HNL

LAX LAX LAX

PDX PDX PDX MSP MSP MSP

SEA SEA SEA

SFO SFO SFO

SPN SPN SPN

SLC SLC SLC

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 28
AA/JL HAS A HUGE COMMITMENT TO NARITA

Exhibit HA-A-122

Docket OST-2010-0018

Page 1 of 1

AA/JL’s 42 Narita Segments

Amsterdam (AMS)

Bangkok (BKK)

Beijing (PEK)

Brisbane (BNE)

Busan (PUS)

Chicago O'Hare (ORD)

Dalian (DLC)

Dallas/Fort Worth (DFW)

Delhi (DEL)

Denpasar (DPS)

Frankfurt (FRA)

Fukuoka (FUK)

Guam (GUM)

Guangzhou (CAN)

Hanoi (HAN)

Ho Chi Minh City (SGN)

Hong Kong (HKG)

Honolulu (HNL)

Jakarta (CGK)

Kaohsiung (KHH)

Kona (KOA)

Kuala Lumpur (KUL)

London Heathrow(LHR)

Los Angeles (LAX)

Manila (MNL)

Milan (MXP)

Moscow (DME)

Nagoya (NGO)

New York (JFK)

Okinawa (OKA)

Osaka Itami(ITM)

Osaka KAai (KIX)

Paris (CDG)

Rome (FCO)

San Francisco (SFO)

Sapporo (CTS)

Seoul (ICN)

Shanghai (PVG)

Singapore (SIN)

Sydney (SYD)

Taipei (TPE)

Vancouver (YVR)

SGN SGN SGN

KUL KUL KUL

TPE TPE TPEOKA OKA OKA

KHH KHH KHH

KIX KIX KIX KIX

FUK FUK FUK

LHR LHR LHR

AMS AMS AMS

CDG CDG CDG FRA FRA FRA

CAN CAN CAN

PVG PVG PVG

FCO FCO FCO PUS PUS PUS JFK JFK JFK

HNL HNL HNL

HAN HAN HAN

NGO NGO NGO

PEK PEK PEK ICN ICN ICN ICN

NRT NRT

DLC DLC DLC

CTS CTS CTS

BKK BKK BKK

BNE BNE BNE

ORD ORD ORD

DFW DFW DFW

DEL DEL DEL

DPS DPS DPS

GUM GUM

HKG HKG HKG

CGK CGK CGK

KOA KOA KOA

LAX LAX LAX

MNL MNL MNL

MXP MXP MXP

DME DME DME

ITMITM SFO SFO SFO

SINSIN SINSIN

SYD SYD SYD

YVR YVR YVR

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 29
CO/UA/NH HAS A HUGE COMMITMENT TO NARITA

Exhibit HA-A-123

Docket OST-2010-0018

Page 1 of 1

CO/UA/NH’s 35 Narita Segments

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

Bangkok (BKK)

Beijing (PEK)

Chicago O'Hare (ORD)

Dalian (DLC)

Frankfurt (FRA)

Fukuoka (FUK)

Guam (GUM)

Guangzhou (CAN)

Hangzhou (HGH)

Hiroshima (HIJ)

Ho Chi Minh City (SGN)

Hong Kong (HKG)

Honolulu (HNL)

Houston (IAH)

Komatsu (KMQ)

London Heathrow (LHR)

Los Angeles (LAX)

Nagoya (NGO)

New York J F Kennedy (JFK)

Newark Liberty (EWR)

Okinawa (OKA)

Osaka (ITM)

Paris (CDG)

Qingdao (TAO)

San Francisco (SFO)

Sapporo (CTS)

Seattle/Tacoma (SEA)

Sendai (SDJ)

Seoul (ICN)

Shanghai (PVG)

Shenyang (SHE)

Singapore (SIN)

Taipei (TPE)

Washington Dulles (IAD)

Xiamen (XMN)

PVG PVG PVG

CAN CAN CAN HGH HGH HGH

TAO TAO TAO DLC DLC DLC

OKA OKA OKA

FUK FUK FUK ITMITM

TPE TPE TPE

HKG HKG HKG

NGO NGO NGO

XMN XMN XMN

KMQ KMQ KMQ SFO SFO SFO

SDJ SDJ SDJ ICN ICN ICN ICN

NRT NRT

SHE SHE SHE CTS CTS CTS

PEK PEK PEK

EWR EWR EWR

IADIADIADIAD

SGN SGN SGN

FRA FRA FRA

CDG CDG CDG

LLLLHR LHR HR

BKK BKK BKK

ORD ORD ORD

GUM GUM

HIJ HIJ HIJ HIJ

HNL HNL HNL

IAHIAHIAHIAH

LAX LAX LAX

JFK JFK JFK

SEA SEA SEA

SINSIN SINSIN

Page 30
ALL THE OTHER APPLICANTS WILL SUSTAIN SIGNIFICANT 

SELF-DIVERSION FROM THEIR HND PROPOSALS

Exhibit HA-A-124

Docket OST-2010-0018

Page 1 of 1

0

50,000

100,000

150,000

200,000

250,000

300,000

Delta Continental United American Hawaiian

208,084

Self-Diversion from Proposed HND Flights

153,270

41,991

29,253

0

DTW

SEA

LAX

HNL

EWR

GUM

SFO

JFK

LAX

Source: Exhibits HA-A-307, 313, 408, 413, 510, 516, 522, 525, 607. Page 31
HAWAIIAN’S PROPOSAL RELIES ON LESS DIVERSION FROM 

NRT FLIGHTS THAN ANY OTHER APPLICANT

Exhibit HA-A-125

Docket OST-2010-0018

Page 1 of 1

4.5% 4.8% 5.7%

9.3% 9.5%

12.6%13.2%

76.5%

16.0%

36.7%

32.2%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

HA -

HNL -

1

HAHNL -

2

AA -

LAX

DLHNLCO -

GUM

DL -

LAX

UA -

SFO

AA -

JFK

DL -

DTW

DL -

SEA

CO -

EWR

% of NRT Required to Shift to HND

Source: Exhibits HA-A-306, 312, 407, 412, 509, 515, 521, 524, 606, 701, 702. Page 32
Exhibit HA-A-126

Docket OST-2010-0018

Page 1 of 2

Oneworld

42%

SkyTeam

25%

Star

24%

China Airlines

9%

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

91% OF CURRENT HNL – TOKYO FREQUENCIES

(CURRENT SCHEDULES)

Distribution of Current HNL – Tokyo Flights by Alliance

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 33
Exhibit HA-A-126

Docket OST-2010-0018

Page 2 of 2

25

15 14

0

5

0

5

10

15

20

25

30

Oneworld SkyTeam Star China

Airlines

Hawaiian

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

91% OF CURRENT HNL – TOKYO FREQUENCIES

(CURRENT SCHEDULES)

Weekly Roundtrip Flights Between HNL and Tokyo

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 34
Exhibit HA-A-127

Docket OST-2010-0018

Page 1 of 2

Oneworld

46%

SkyTeam

27%

Star

18%

China Airlines

9%

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

91% OF CURRENT HNL – TOKYO CAPACITY

(CURRENT SCHEDULES)

Distribution of Current HNL – Tokyo Seats by Alliance

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition). Page 35
Exhibit HA-A-127

Docket OST-2010-0018

Page 2 of 2

9,555

5,668

3,794

1,985

0

0

2,000

4,000

6,000

8,000

10,000

12,000

Oneworld SkyTeam Star China

Airlines

Hawaiian

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

91% OF CURRENT HNL – TOKYO CAPACITY

(CURRENT SCHEDULES)

Weekly Roundtrip Seats Between HNL and Tokyo

Page 36
Exhibit HA-A-128

Docket OST-2010-0018

Page 1 of 2

Oneworld

46%

SkyTeam

26%

Star

18%

China Airlines

10%

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

90% OF HNL – TOKYO GATEWAY-TO-GATEWAY PASSENGERS 

(YE AUGUST 2009)

Distribution of Annual HNL – Tokyo Onboard Passengers by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 37
Exhibit HA-A-128

Docket OST-2010-0018

Page 2 of 2

733

408

287

155

0

0

100

200

300

400

500

600

700

800

Oneworld SkyTeam Star China Airlines Hawaiian

THE STAR/ONEWORLD/DELTA OLIGOPOLY DOMINATES 

THE HNL – TOKYO MARKET

(YE AUGUST 2009)

Annual Onboard 

Passengers (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 38
Exhibit HA-A-129

Docket OST-2010-0018

Page 1 of 2

Oneworld

48%

SkyTeam

25%

Star

18%

China Airlines

9%

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

91% OF HNL – TOKYO CAPACITY

(YE AUGUST 2009)

Distribution of Annual HNL – Tokyo Seats by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 39
Exhibit HA-A-129

Docket OST-2010-0018

Page 2 of 2

974

509

370

184

0

0

200

400

600

800

1,000

1,200

Oneworld SkyTeam Star China

Airlines

Hawaiian

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

91% OF HNL – TOKYO CAPACITY

(YE AUGUST 2009)

Annual Seats (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 40
Exhibit HA-A-130

Docket OST-2010-0018

Page 1 of 2

Oneworld

42%

Star

25%

SkyTeam

24%

China Airlines

9%

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

91% OF HNL – TOKYO DEPARTURES

(YE AUGUST 2009)

Distribution of Annual HNL – Tokyo Departures by Alliance

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 41
Exhibit HA-A-130

Docket OST-2010-0018

Page 2 of 2

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

2,479

1,497 1,442

522

0

0

500

1,000

1,500

2,000

2,500

3,000

Oneworld Star SkyTeam China

Airlines

Hawaiian

THE STAR/ONEWORLD/DELTA OLIGOPOLY CONTROLS 

91% OF HNL – TOKYO DEPARTURES

(YE AUGUST 2009)

Annual Departures

Page 42
HNL – TOKYO FREQUENCY SHARE

(CURRENT SCHEDULES)

Exhibit HA-A-131

Docket OST-2010-0018

Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

JAL

43%

Delta

25%

United

12%

ANA

12%

China Airlines

8%

Distribution of Current HNL – Tokyo Flights by Operating Carrier

Page 43
HNL – TOKYO FREQUENCIES

(CURRENT SCHEDULES)

Exhibit HA-A-132

Docket OST-2010-0018

Page 1 of 1

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

25

15

7 7

5

0

0

5

10

15

20

25

30

JAL Delta United ANA China

Airlines

Hawaiian

Operating Carrier

Weekly Roundtrip Flights Between HNL and Tokyo

Page 44
HNL – TOKYO CAPACITY SHARE

(CURRENT SCHEDULES)

Exhibit HA-A-133

Docket OST-2010-0018

Page 1 of 1

JAL

46%

Delta

27%

United

11%

China Airlines

9%

ANA

7%

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

Distribution of Current HNL – Tokyo Seats by Operating Carrier

Page 45
HNL – TOKYO CAPACITY

(CURRENT SCHEDULES)

Exhibit HA-A-134

Docket OST-2010-0018

Page 1 of 1

9,555

5,668

2,296 1,985

1,498

0

0

2,000

4,000

6,000

8,000

10,000

12,000

JAL Delta United China

Airlines

ANA Hawaiian

Source: OAG schedule for the week of February 8, 2010 (February 2010 Max edition).

Operating Carrier

Weekly Roundtrip Seats Between HNL and Tokyo

Page 46
HNL – TOKYO GATEWAY-TO-GATEWAY PASSENGER SHARE

(YE AUGUST 2009)

Exhibit HA-A-135

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

JAL

46%

Delta

26%

United

10%

China Airlines

10%

ANA

8%

Distribution of Annual HNL – Tokyo Onboard Passengers by Operating Carrier

Page 47
HNL – TOKYO GATEWAY-TO-GATEWAY PASSENGERS

(YE AUGUST 2009)

Exhibit HA-A-136

Docket OST-2010-0018

Page 1 of 1

733

408

158 155

128

0

0

100

200

300

400

500

600

700

800

JAL Delta United China

Airlines

ANA Hawaiian

Annual Onboard 

Passengers (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

Operating Carrier

Page 48
JAL

48%

Delta

25%

United

10%

China Airlines

9%

ANA

8%

HNL – TOKYO CAPACITY SHARE

(YE AUGUST 2009)

Exhibit HA-A-137

Docket OST-2010-0018

Page 1 of 1

Distribution of Annual HNL – Tokyo Seats by Operating Carrier

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 49
974

509

202 184 167

0

0

200

400

600

800

1,000

1,200

JAL Delta United China

Airlines

ANA Hawaiian

HNL – TOKYO CAPACITY

(YE AUGUST 2009)

Exhibit HA-A-138

Docket OST-2010-0018

Page 1 of 1

Annual Seats (000’s)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

Operating Carrier

Page 50
JAL

42%

Delta

24%

ANA

13%

United

12%

China Airlines

9%

HNL – TOKYO DEPARTURE SHARE

(YE AUGUST 2009)

Exhibit HA-A-139

Docket OST-2010-0018

Page 1 of 1

Distribution of Annual HNL – Tokyo Departures by Operating Carrier

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 51
HNL – TOKYO DEPARTURES

(YE AUGUST 2009)

Exhibit HA-A-140

Docket OST-2010-0018

Page 1 of 1

2,478

1,442

785

711

522

0

0

500

1,000

1,500

2,000

2,500

3,000

JAL Delta ANA United China

Airlines

Hawaiian

Annual Departures

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

Operating Carrier

Page 52
200 SERIES

Page 53
HNL IS THE LARGEST U.S. PASSENGER GATEWAY TO/FROM JAPAN

Exhibit HA-A-201

Docket OST-2010-0018

Page 1 of 1

2.3

1.6

1.3

0.9

0.8

0.6

0.5

0.4

0.2

0.3

0.0

0.5

1.0

1.5

2.0

2.5

HNL* GUM* LAX* SFO* DTW* ORD JFK* SPN SEA* EWR*

Onboard Passengers (Millions)

*Service to gateway requested by applicant carrier.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products.

Page 54
HNL HAS 39% MORE JAPAN PASSENGERS THAN THE NEXT LARGEST 

PROPOSED GATEWAY AND OVER 1300% MORE THAN NEWARK

Exhibit HA-A-202

Docket OST-2010-0018

Page 1 of 1

% HNL Onboard Passengers Higher

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products.

39%

77%

150%

193%

318%

617%

1374%

0%

100%

200%

300%

400%

500%

600%

700%

800%

900%

1000%

1100%

1200%

1300%

1400%

1500%

1600%

GUM LAX SFO DTW JFK SEA EWR

Page 55
HNL HAS 2.5 AS MANY JAPAN PASSENGERS AS 

THE SECOND LARGEST 1st CHOICE GATEWAY

Exhibit HA-A-203

Docket OST-2010-0018

Page 1 of 1

HNL – Japan Size Relative to

Other 1st Choice Gateways

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products.

2.5

4.2

7.2

14.7

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

11.0

12.0

13.0

14.0

15.0

16.0

SFO JFK SEA EWR

Page 56
HNL HAS MORE JAPAN GATEWAY PASSENGERS THAN ALL OF THE 

APPLICANTS’ FIRST CHOICE GATEWAYS COMBINED

Exhibit HA-A-204

Docket OST-2010-0018

Page 1 of 1

Japan Onboard Passengers (Millions)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products.

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

2.0

2.2

2.4

2.6

2.8

HNL All Other 1st Choice Gateways

SFO

JFK

SEA

EWR

1.8

2.3

Page 57
27% OF ALL U.S. – JAPAN O&D PASSENGERS 

USED HNL AS THEIR GATEWAY

HNL

27%

GUM

23% LAX

11%

SFO

8%

JFK

5%

SPN

5%

SEA

2%

Others

11%

DTW

3%

ORD

5%

Source: MIDT, via TravelPort, CY 2009.

Exhibit HA-A-205

Docket OST-2010-0018

Page 1 of 1

Page 58
HNL IS THE LARGEST U.S. PASSENGER GATEWAY TO/FROM TOKYO

1.6

1.2

1.0

0.7

0.6

0.5

0.3

0.2 0.2 0.2

0.5

0.3

0.3 0.3 0.3

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

HNL* LAX*GUM*SFO* ORD JFK* DTW*SEA* DFW IAD MSP SPN ATL IAH EWR*

Onboard Passengers (Millions)

*Service to gateway requested by applicant carrier.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products.

Exhibit HA-A-206

Docket OST-2010-0018

Page 1 of 1

Page 59
HNL HAS 29% MORE TOKYO PASSENGERS THAN THE NEXT LARGEST 

PROPOSED GATEWAY AND OVER 900% MORE THAN NEWARK

% HNL - TYO Onboard Passengers Higher

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products.

29%

65%

120%

194%

251%

405%

937%

0%

100%

200%

300%

400%

500%

600%

700%

800%

900%

1000%

LAX GUM SFO JFK DTW SEA EWR

Exhibit HA-A-207

Docket OST-2010-0018

Page 1 of 1

Page 60
HNL HAS TWICE AS MANY TOKYO PASSENGERS AS 

THE SECOND LARGEST 1st CHOICE GATEWAY

HNL – TYO Size Relative to

Other 1st Choice Gateways

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products.

2.2

2.9

5.0

10.4

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

11.0

SFO JFK SEA EWR

Exhibit HA-A-208

Docket OST-2010-0018

Page 1 of 1

Page 61
HNL HAS ALMOST AS MANY TOKYO GATEWAY PASSENGERS 

AS ALL OF THE APPLICANTS’ FIRST CHOICE GATEWAYS COMBINED

Tokyo Onboard Passengers (Millions)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products.

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

2.0

HNL All Other 1st Choice Gateways

SFO

JFK

SEA

EWR

1.7

1.6

Exhibit HA-A-209

Docket OST-2010-0018

Page 1 of 1

Page 62
25% OF ALL U.S. – TOKYO O&D PASSENGERS 

USED HNL AS THEIR GATEWAY

HNL

25%

GUM

21%

LAX

13%

SFO

8%

JFK

6%

SPN

5%

IAD

2%

DTW

2%

SEA

2%

Others

10%

ORD

5%

Source: MIDT, via TravelPort, CY 2009.

Exhibit HA-A-210

Docket OST-2010-0018

Page 1 of 1

Page 63
HNL IS THE LARGEST U.S. O&D PASSENGER MARKET TO/FROM TOKYO

1.04

0.90

0.45

0.36

0.25 0.24

0.05 0.05 0.04 0.04 0.04 0.03

0.10 0.07

0.09 0.09 0.07

0.00

0.20

0.40

0.60

0.80

1.00

1.20

HNL*GUM* L.A.

Area*

NYC* Bay

Area*

SPN CHI LAS SEA* KOA IAD BOS MCO SAN ATL PDXDTW*

CY 2009 MIDT (Millions)

*Service to gateway requested by applicant carrier. L.A. Area includes LAX,BUR,ONT, and SNA. Bay Area = SFO, OAK, SJC.

CHI = ORD and MDW, NYC=EWR,JFK,LGA.

Source: MIDT, via TravelPort, CY 2009.

Exhibit HA-A-211

Docket OST-2010-0018

Page 1 of 1

Page 64
HNL HAS 15% MORE TOKYO O&D PASSENGERS THAN THE NEXT

LARGEST PROPOSED GATEWAY AND OVER 3000% MORE THAN DETROIT

% HNL CY 2009 MIDT 

Passengers Higher

15%

130% 189%

318%

1117%

3038%

0%

200%

400%

600%

800%

1000%

1200%

1400%

1600%

1800%

2000%

2200%

2400%

2600%

2800%

3000%

3200%

3400%

GUM L.A. Area NYC Bay Area SEA DTW

L.A. Area includes LAX,BUR,ONT, and SNA. Bay Area = SFO, OAK, SJC. CHI = ORD and MDW, NYC=EWR,JFK,LGA.

Source: MIDT, via TravelPort, CY 2009.

Exhibit HA-A-212

Docket OST-2010-0018

Page 1 of 1

Page 65
HNL HAS ALMOST 3 TIMES AS MANY TOKYO O&D PASSENGERS 

AS THE SECOND LARGEST 1st CHOICE GATEWAY

HNL – Tokyo O&D Size Relative to

Other 1st Choice Gateways

2.9

4.2

12.2

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

11.0

12.0

13.0

14.0

15.0

16.0

NYC Bay Area SEA

Note: Bay Area = SFO, OAK, SJC and NYC=EWR,JFK,LGA.

Source: MIDT, via TravelPort, CY 2009.

Exhibit HA-A-213

Docket OST-2010-0018

Page 1 of 1

Page 66
HNL HAS MORE TOKYO O&D PASSENGERS THAN ALL OF THE 

APPLICANTS’ FIRST CHOICE GATEWAYS COMBINED

Tokyo O&D MIDT Passengers (Millions)

0.0

0.2

0.4

0.6

0.8

1.0

1.2

HNL All Other 1st Choice Gateways

NYC

Bay Area

SEA

0.7

1.0

Note: Bay Area = SFO, OAK, SJC and NYC=EWR,JFK,LGA.

Source: MIDT, via TravelPort, CY 2009.

Exhibit HA-A-214

Docket OST-2010-0018

Page 1 of 1

Page 67
HAWAII IS THE LARGEST U.S. O&D PASSENGER 

MARKET TO/FROM TOKYO

1.14

0.90

0.75

0.30

0.24

0.10

0.07 0.05 0.04

0.09 0.08 0.09 0.09 0.09

0.00

0.20

0.40

0.60

0.80

1.00

1.20

Hawaii*

Guam*

California*

New York*

Mariana Islands

Illinois

Nevada

Washington*

Texas

Florida

Washington DC

New Jersey

Massachusetts

Michigan*

*Service to gateway requested by applicant carrier. 

Source: MIDT, via TravelPort, CY 2009.

Exhibit HA-A-215

Docket OST-2010-0018

Page 1 of 1

CY 2009 MIDT (Millions)

Page 68
HAWAII HAS 26% MORE TOKYO O&D PASSENGERS THAN 

THE NEXT LARGEST PROPOSED GATEWAY STATE

% Hawaii CY 2009 MIDT 

Passengers Higher

26% 53%

274%

1187%

1502%

2851%

0%

200%

400%

600%

800%

1000%

1200%

1400%

1600%

1800%

2000%

2200%

2400%

2600%

2800%

3000%

3200%

3400%

Guam California New York Washington New Jersey Michigan

Exhibit HA-A-216

Docket OST-2010-0018

Page 1 of 1

Source: MIDT, via TravelPort, CY 2009. Page 69
HAWAII HAS 1.5 TIMES AS MANY TOKYO O&D PASSENGERS 

AS THE SECOND LARGEST 1st CHOICE GATEWAY STATE

Hawaii – Tokyo O&D Size Relative to

Other 1st Choice Gateways

1.5

3.7

12.9

16.0

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

11.0

12.0

13.0

14.0

15.0

16.0

17.0

18.0

California New York Washington New Jersey

Exhibit HA-A-217

Docket OST-2010-0018

Page 1 of 1

Source: MIDT, via TravelPort, CY 2009. Page 70
HAWAII HAS ALMOST AS MANY TOKYO O&D PASSENGERS THAN ALL OF 

THE APPLICANTS’ FIRST CHOICE GATEWAY STATES COMBINED

Tokyo O&D MIDT Passengers (Millions)

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

Hawaii All Other 1st Choice Gateway State

Washington

California

New Jersey

1.2

1.1

Source: MIDT, via TravelPort, CY 2009.

New York

Exhibit HA-A-218

Docket OST-2010-0018

Page 1 of 1

Page 71
HAWAII IS THE MOST POPULAR DESTINATION FOR 

JAPANESE TOURISTS

Exhibit HA-A-219

Docket OST-2010-0018

Page 1 of 1

• Hawaii has been the most popular destination for 12 years 

(survey question allows a single answer)

• Hawaii has been the most preferred destination for 5 years 

(survey question allows multiple answer)

• In 2009 Hawaii ranked first among all tourist segments 

(male/female, single/married, and experienced/beginner)

• 44.6% of Japanese tourists who have traveled overseas have 

been to Hawaii

• 65.3% of Japanese visitors to Hawaii in 2009 were on a repeat 

trip

• Of all overseas destinations, Hawaii is the most popular for the

following activities:

• Shopping

• Playing golf

• Weddings

• Driving

Source: JTB Report 2009: All About Japanese Overseas Travelers, JTB Corp., pages 30 - 62. Page 72
HAWAII IS BY FAR THE PREFERRED DESTINATION FOR 

JAPANESE TOURISTS

Exhibit HA-A-220

Docket OST-2010-0018

Page 1 of 1

Source: JTB Report 2009: All About Japanese Overseas Travelers, JTB Corp., page 60.

52%

46%

43% 42%

34% 34% 33%

29% 28% 27% 27%

24% 24% 24% 24% 23%

0%

10%

20%

30%

40%

50%

60%

Hawaii

Australia

Italy

France

Switzerland

Canada

U.K.

Korea

Guam

Germany

New Zealand

Spain

Greece

Tahiti

Egypt

West Coast of U.S.A.

Preferred Destinations

(Multiple Answers Allowed)

Page 73
HAWAII IS BY FAR THE MOST DESIRED DESTINATION FOR

JAPANESE TOURISTS

Source: JTB Report 2009: All About Japanese Overseas Travelers, JTB Corp., page 61.

18%

8%

7% 6% 6% 6%

4%

4% 3%

3%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

Hawaii

Italy

Australia

Korea

France

Canada

Switzerland

Egypt

West Coast of the U.S.A.

New Zealand

Most Desired Destination

(Single Answer Allowed)

Exhibit HA-A-221

Docket OST-2010-0018

Page 1 of 1

Page 74
HAWAII HAS BEEN THE MOST DESIRED DESTINATION

FOR JAPANESE TOURISTS FOR THE PAST THREE YEARS

Source: JTB Report 2009: All About Japanese Overseas Travelers, JTB Corp., page 61.

18%

20%

18%

0%

5%

10%

15%

20%

25%

2007 2008 2009

Most Desired Destination

(Single Answer Allowed)

Exhibit HA-A-222

Docket OST-2010-0018

Page 1 of 1

Page 75
MORE JAPANESE TOURISTS VISIT HAWAII THAN VISIT THE 

ENTIRE U.S. MAINLAND

Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan.

1,224,873

1,179,387

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

Hawaii U.S. Mainland

2008 Visitors to U.S. Destinations

Exhibit HA-A-223

Docket OST-2010-0018

Page 1 of 1

Page 76
HONOLULU HAS 1.25 TIMES THE JAPANESE VISITORS OF GUAM 

AND OVER EIGHTEEN TIMES THE JAPANESE VISITORS OF SEATTLE

1,081,917

864,234

285,912 256,671

191,691

68,229 58,482

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

OahuHonoluluGuam Los

Angeles

New York San

Francisco

Detroit Seattle

2008 Visitors to U.S. Destinations

Honolulu Relative Size: 1.25x 3.78x 4.22x 5.64x 15.86x 18.50x

Note: Includes multiple destinations.

Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan.

Exhibit HA-A-224

Docket OST-2010-0018

Page 1 of 1

Page 77
HAWAII HAS 1.42 TIMES THE JAPANESE VISITORS OF GUAM 

AND OVER TWENTY TIMES THE JAPANESE VISITORS OF WASHINGTON

Note: Includes multiple destinations.

Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan.

1,224,873

864,234

565,326

256,671

68,229 58,482

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

Hawaiian

Islands

Guam California New York Michigan Washington

Honolulu Relative Size: 1.42x 2.17x 4.77 x 17.95x 20.94x 

Exhibit HA-A-225

Docket OST-2010-0018

Page 1 of 1

2008 Visitors to U.S. Destinations

Page 78
64% OF ALL INTERNATIONAL VISITORS 

TO HAWAII ARE FROM JAPAN

1,117,159

630,653

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

1,800,000

2,000,000

International Visitors to Hawaii

CY 2009 International Visitors to Hawaii

1,747,812

Other 

International 

Visitors

Japan

Visitors

Source: Hawaii Tourism Authority, HTA Releases Visitor Statistics for December 2009, January 26, 2010.

Exhibit HA-A-226

Docket OST-2010-0018

Page 1 of 1

Page 79
JAPANESE VISITORS TO HAWAII SPEND 20% MORE THAN THE

U.S. AVERAGE AND 60% MORE THAN JAPANESE VISITORS TO GUAM

Exhibit HA-A-227

Docket OST-2010-0018

Page 1 of 1

$1,384

$846

$1,655

$0

$200

$400

$600

$800

$1,000

$1,200

$1,400

$1,600

$1,800

$2,000

Hawaii U.S. Average Guam

Note: Includes spending by Japanese Visitors at destination. 

Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; 

Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; 

State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report.

Japanese Spending in U.S. per Visitor

Page 80
94% OF HNL – JAPAN O&D ORIGINATED IN JAPAN 

COMPARED TO 62% FOR MAINLAND U.S. 

Exhibit HA-A-228

Docket OST-2010-0018

Page 1 of 1

94%

67%

64% 64%

57%

99%

53%

47%

62%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

GUM HNL EWR LAX JFK SFO SEA DTW Mainland

U.S.

Average

Source: MIDT data via TravelPort, CY 2009. 

Japan Point-of-Sale Passenger % of Total

Page 81
HAWAIIAN’S PROPOSED HNL FLIGHTS WILL BRING IN 

OVER 30% MORE INCREMENTAL U.S. VISITORS THAN THE 

SECOND HIGHEST PROPOSED GATEWAY

Exhibit HA-A-229

Docket OST-2010-0018

Page 1 of 1

34,287

32,186

24,167

22,035 20,871

15,535 15,172 13,235 12,813

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

HNL

Flight 1

HNL

Flight 2

GUM DTW LAX JFK SFO SEA EWR

Source: Exhibit HA-A-803.

Forecast Incremental Japanese Visitors from Proposed Service

Page 82
EACH OF HAWAIIAN’S PROPOSED HNL FLIGHTS WILL BRING IN

OVER $50 MILLION IN NEW U.S. EXPORTS ANNUALLY, 

OVER 70% MORE THAN THE SECOND HIGHEST GATEWAY

Exhibit HA-A-230

Docket OST-2010-0018

Page 1 of 1

$56.7

$53.3

$30.5 $28.9

$21.5 $21.0 $20.4 $18.3 $17.7

$0.0

$10.0

$20.0

$30.0

$40.0

$50.0

$60.0

HNL

Flight 1

HNL

Flight 2

DTW LAX JFK SFO GUM SEA EWR

Annual Spending (Exports) of Incremental Japanese 

Visitors to the U.S. (Millions)

Note: Expenditures calculated using average expenditures per visitor x estimated incremental Japanese visitors.

Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: 

Japan; Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; 

State of Hawaii Department of Business, Economic Development, and Tourism, 

2008 Annual Visitor Research Report; Exhibits HA-A-801 and 803. Page 83
EACH OF HAWAIIAN’S PROPOSED HNL FLIGHTS WILL INCREASE

U.S. GDP BY OVER $105 MILLION ANNUALLY, 

OVER 70% MORE THAN THE SECOND HIGHEST GATEWAY

Exhibit HA-A-231

Docket OST-2010-0018

Page 1 of 1

$0.0

$20.0

$40.0

$60.0

$80.0

$100.0

$120.0

HNL

Flight 1

HNL

Flight 2

LAX DTW JFK SFO GUM SEA EWR

Direct Spending Induced Impacts

$112.8

$105.9

$62.0 $60.6

$43.5 $42.1 $40.6 $37.0 $35.9

Total GDP Impact of Incremental Japanese Visitors to the U.S. (Millions)

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801)

Source: U.S. Bureau of Economic Analysis RIMS II Multipliers;

U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; 

Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; 

State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. Page 84
EACH OF HAWAIIAN’S PROPOSED HNL FLIGHTS WILL INCREASE U.S. 

HOUSEHOLD EARNINGS BY OVER $30 MILLION ANNUALLY, 

NEARLY DOUBLE THE SECOND HIGHEST GATEWAY

Exhibit HA-A-232

Docket OST-2010-0018

Page 1 of 1

$0.0

$5.0

$10.0

$15.0

$20.0

$25.0

$30.0

$35.0

HNL

Flight 1

HNL

Flight 2

DTW LAX JFK GUM SFO SEA EWR

Direct Earnings Induced Earnings $32.1

$30.1

$16.5

$11.8 $11.6 $10.9 $10.1 $9.8

$16.3

Total Earnings Impact of Incremental Japanese Visitors to the U.S.

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801)

Source: U.S. Bureau of Economic Analysis RIMS II Multipliers;

U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; 

Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; 

State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. Page 85
EACH OF HAWAIIAN’S PROPOSED HNL FLIGHTS WILL CREATE

OVER 1,100 U.S. JOBS, DOUBLE THE SECOND HIGHEST GATEWAY

Exhibit HA-A-233

Docket OST-2010-0018

Page 1 of 1

0

200

400

600

800

1,000

1,200

1,400

HNL

Flight 1

HNL

Flight 2

DTW LAX GUM JFK SFO SEA EWR

Direct Jobs Induced Jobs 1,269

1,191

586

543

459

404

364 364

333

Total Employment Impact of Incremental Japanese Visitors to the U.S.

Page 86

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801)

Source: U.S. Bureau of Economic Analysis RIMS II Multipliers;

U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; 

Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; 

State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report.
HAWAIIAN’S PROPOSED TWO HNL FLIGHTS WILL

BRING IN 80% MORE INCREMENTAL VISITORS TO THE U.S. THAN THE 

FIRST TWO PROPOSALS OF THE NEXT HIGHEST CARRIER

Exhibit HA-A-234

Docket OST-2010-0018

Page 1 of 1

66,473

36,980 36,406 35,270

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

HA-HNL (2 Flights) CO-EWR and

GUM

AA-JFK and LAX DL-SEA and DTW

Forecast Incremental Japanese Visitors from Proposed Service

Source: Exhibit HA-A-803. Page 87
HAWAIIAN’S PROPOSED HNL FLIGHTS WILL BRING IN 

$110 MILLION IN NEW U.S. EXPORTS ANNUALLY, MORE THAN

DOUBLE THE FIRST TWO PROPOSALS OF ANY OTHER CARRIER

Exhibit HA-A-235

Docket OST-2010-0018

Page 1 of 1

$110.0

$50.4 $48.8

$38.2

$0.0

$20.0

$40.0

$60.0

$80.0

$100.0

$120.0

HA-HNL (2-Flights) AA-JFK and LAX DL-SEA and DTW CO-EWR and

GUM

Annual Spending (Exports) of Incremental Japanese 

Visitors to the U.S. (Millions)

Note: Expenditures calculated using average expenditures per visitor x estimated incremental Japanese visitors.

Source: U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan;

Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; 

State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report; 

Exhibits HA-A-801 and 803. Page 88
HAWAIIAN’S PROPOSED HNL FLIGHTS WILL INCREASE U.S. GDP BY

$219 MILLION ANNUALLY, MORE THAN DOUBLE THE IMPACT OF THE 

FIRST TWO PROPOSALS OF ANY OTHER APPLICANT CARRIER

Exhibit HA-A-236

Docket OST-2010-0018

Page 1 of 1

$0.0

$50.0

$100.0

$150.0

$200.0

$250.0

HA-HNL (2

Flights)

AA-JFK and LAX DL-SEA and DTW CO-EWR and

GUM

Direct Spending Induced Impacts

$218.7

$105.6

$97.7

$76.5

Total GDP Impact of Incremental Japanese Visitors to the U.S. (Millions)

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801)

Source: U.S. Bureau of Economic Analysis RIMS II Multipliers;

U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; 

Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; 

State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. Page 89
HAWAIIAN’S PROPOSED HNL FLIGHTS WILL INCREASE U.S. 

HOUSEHOLD EARNINGS BY $62 MILLION ANNUALLY, 

MORE THAN DOUBLE THE EARNINGS FROM THE FIRST TWO 

PROPOSALS OF ANY OTHER APPLICANT CARRIER

Exhibit HA-A-237

Docket OST-2010-0018

Page 1 of 1

$0.0

$10.0

$20.0

$30.0

$40.0

$50.0

$60.0

$70.0

HA-HNL (2

Flights)

AA-JFK and LAX DL-SEA and DTW CO-EWR and

GUM

Direct Earnings Induced Earnings $62.2

$26.5

$21.3

$28.2

Total Earnings Impact of Incremental Japanese Visitors to the U.S.

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801)

Source: U.S. Bureau of Economic Analysis RIMS II Multipliers;

U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; 

Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; 

State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. Page 90
HAWAIIAN’S PROPOSED HNL FLIGHTS WILL CREATE

NEARLY 2,500 U.S. JOBS, OVER 150% MORE THAN THE JOBS CREATED 

FROM THE FIRST TWO PROPOSALS OF ANY OTHER APPLICANT CARRIER

Exhibit HA-A-238

Docket OST-2010-0018

Page 1 of 1

0

500

1,000

1,500

2,000

2,500

3,000

HA-HNL (2

Flights)

DL-SEA and DTW AA-JFK and LAX CO-EWR and

GUM

Direct Jobs Induced Jobs

949

2,460

945

792

Total Employment Impact of Incremental Japanese Visitors to the U.S.

Note: Induced estimates calculated using standard multipliers from the U.S. Bureau of Economic Analysis (See Exhibit HA-A-801)

Source: U.S. Bureau of Economic Analysis RIMS II Multipliers;

U.S. Department of Commerce Office of Travel and Tourism Industries, 2008 Market Profile: Japan; 

Guam Visitors Bureau, Japan Visitor Tracker Exit Profile FY 2008 Data Aggregation; 

State of Hawaii Department of Business, Economic Development, and Tourism, 2008 Annual Visitor Research Report. Page 91
JTB HAS SHOWN SUPPORT FOR HAWAIIAN’S TOKYO PROPOSAL

Exhibit HA-A-239

Docket OST-2010-0018

Page 1 of 1

Distribution of Current U.S. – Tokyo Flights by Alliance

Page 92
300 SERIES

Page 93
AMERICAN CURRENTLY SERVES TOKYO NARITA WITH

234 WEEKLY ROUNDTRIP FLIGHTS AND OVER 56,000 SEATS

Bangkok (BKK)

Sapporo (CTS)

Dallas/Ft. Worth (DFW)

Fukuoka (FUK)

Guam, (GUM)

Hanoi (HAN)

Hong Kong (HKG)

Honolulu (HNL)

Seoul (ICN)

Osaka (ITM)

New York Kennedy (JFK)

Kaohsiung (KHH)

Osaka (KIX)

Kuala Lumpur (KUL)

Los Angeles (LAX)

Nagoya (NGO)

Chicago O'Hare (ORD)

Pusan (PUS)

San Francisco (SFO)

Ho Chi Minh City (SGN)

Singapore (SIN)

Taipei (TPE)

Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition).

Exhibit HA-A-301

Docket OST-2010-0018

Page 1 of 1

Between

Tokyo (NRT)

And:

0

0

14

0

0

0

0

0

0

0

7

0

0

0

7

0

7

0

0

0

0

0

35

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

0

0

3,335

0

0

0

0

0

0

0

1,729

0

0

0

1,729

0

1,729

0

0

0

0

0

8,522

7

11

0

11

7

3

21

14

11

14

8

7

7

7

7

14

7

11

7

6

14

7

199

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

1,729

1,890

0

1,715

1,470

630

5,841

5,880

2,205

3,164

2,286

1,470

1,260

1,470

1,904

3,077

1,904

1,890

1,904

1,260

3,766

1,470

48,185

7

11

14

11

7

3

21

14

11

14

15

7

7

7

14

14

14

11

7

6

14

7

234

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

1,729

1,890

3,335

1,715

1,470

630

5,841

5,880

2,205

3,164

4,015

1,470

1,260

1,470

3,633

3,077

3,633

1,890

1,904

1,260

3,766

1,470

56,706

Operating Codeshare Total

Page 94
AMERICAN IS PROPOSING A 25% INCREASE IN JFK – TYO SEATS

JFK – TYO Annual Seats

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000

1,000,000

Current Seats Proposed Seats

909,729

729,419

+25%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-102.

Exhibit HA-A-302

Docket OST-2010-0018

Page 1 of 1

Page 95
JFK IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

Load Factor (%)

74%

59%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Latest JFK-NRT Annual After Adding JFK-HND

Departures

Onboard Passengers

Seats

Load Factor

2,805

538,753

729,419

74%

3,535

538,753

909,729

59%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-102.

Exhibit HA-A-303

Docket OST-2010-0018

Page 1 of 1

Page 96
USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S FIRST 

CHOICE HNL PROPOSAL WILL STIMULATE 49% MORE NEW PASSENGERS 

THAN AMERICAN’S FIRST CHOICE JFK PROPOSAL

Stimulated Passengers

72,952

48,817

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

55,000

60,000

65,000

70,000

75,000

80,000

85,000

90,000

95,000

100,000

HNL JFK

+49%

YE August 2009 Flights

YE August 2009 Onboard Passengers

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1,583,197

730

6,670

12.3%

4.6%

72,952

2,805

538,753

730

3,535

26.0%

9.1%

48,817

HNL JFK

1/ Exhibit HA-A-802.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-102.

Exhibit HA-A-304

Docket OST-2010-0018

Page 1 of 1

Page 97
JFK IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

(Includes Stimulation)

Load Factor (%)

65%

80%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

After Adding JFK-HND and Stimulation AA U.S. Tokyo Average

1/ See Chart Exhibit HA-A-304.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-102.

Departures

Onboard Passengers (Incl. Stimulation)/1

Seats

Load Factor

3,535

587,570

909,729

65%

Exhibit HA-A-305

Docket OST-2010-0018

Page 1 of 1

Page 98
AMERICAN’S JFK – HND PROPOSAL WILL REQUIRE 

16% OF CURRENT JFK – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

180,310

135,233

48,817

86,415

538,753

16.0%

1/ Exhibit HA-A-802.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-102.

Exhibit HA-A-306

Docket OST-2010-0018

Page 1 of 1

Page 99
AMERICAN’S JFK – HND PROPOSAL WILL DIVERT 21,604

PASSENGERS FROM ITS JFK – NRT FLIGHTS

Passenger Diversion Required for 75% Load Factor

AA Share of JFK – NRT Passengers

Passengers Self-Diverted from AA

86,415

25%

21,604

Exhibit HA-A-307

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-306. Page 100
AMERICAN IS PROPOSING A 11% INCREASE IN LAX – TYO SEATS

LAX – TYO Annual Seats

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000

1,000,000

1,100,000

1,200,000

1,300,000

1,400,000

1,500,000

1,600,000

1,700,000

1,800,000

Current Seats Proposed Seats

1,771,019

+11%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-104.

1,590,709

Exhibit HA-A-308

Docket OST-2010-0018

Page 1 of 1

Page 101
LAX IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

Load Factor (%)

77%

69%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Latest NRT-LAX Annual After Adding LAX-HND

Departures

Onboard Passengers

Seats

Load Factor

5,046

1,225,990

1,590,709

77%

5,776

1,225,990

1,771,019

69%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-104.

Exhibit HA-A-309

Docket OST-2010-0018

Page 1 of 1

Page 102
USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S FIRST 

HNL PROPOSAL WILL STIMULATE 11% MORE PASSENGERS 

THAN AMERICAN’S LAX SERVICE

Stimulated Passengers

72,952

65,697

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

55,000

60,000

65,000

70,000

75,000

80,000

85,000

90,000

95,000

100,000

HNL LAX

YE August 2009 Flights

YE August 2009 Onboard Passengers

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1,583,197

730

6,670

12.3%

4.6%

72,952

5,046

1,225,990

730

5,776

14.5%

5.4%

65,697

HNL LAX

1/ Exhibit HA-A-802.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-104.

Exhibit HA-A-310

Docket OST-2010-0018

Page 1 of 1

Page 103
LAX IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

(Includes Stimulation)

Load Factor (%)

73%

80%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

After Adding LAX-HND and Stimulation AA U.S. Tokyo Average

1/ See Exhibit HA-A-310.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-104.

Departures

Onboard Passengers (Incl. Stimulation)/1

Seats

Load Factor

5,776

1,291,687

1,771,019

73%

Exhibit HA-A-311

Docket OST-2010-0018

Page 1 of 1

Page 104
AMERICAN’S LAX – HND PROPOSAL WILL REQUIRE 

6% OF CURRENT LAX – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

180,310

135,233

65,697

69,535

1,225,990

5.7%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit AA-104.

1/ Exhibit HA-A-802.

Exhibit HA-A-312

Docket OST-2010-0018

Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 105
AMERICAN’S LAX – HND PROPOSAL WILL DIVERT 7,649

PASSENGERS FROM ITS LAX – NRT FLIGHTS

Passenger Diversion Required for 75% Load Factor

AA Share of LAX – NRT Passengers

Passengers Self-Diverted from AA

69,535

11%

7,649

Exhibit HA-A-313

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-312.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 106
141,432

114,515

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

110,000

120,000

130,000

140,000

150,000

HNL (2 Daily) JFK and LAX

+24%

YE August 2009 Flights

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1,460

7,400

24.6%

8.9%

141,432

7,851

1,460

9,311

18.6%

6.5%

114,515

HNL JFK and LAX

1/ Exhibit HA-A-802.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits AA-102 and AA-104.

USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S TWICE 

DAILY HNL PROPOSAL WILL STIMULATE 24% MORE NEW PASSENGERS 

THAN AMERICAN’S TWO PROPOSALS

Exhibit HA-A-314

Docket OST-2010-0018

Page 1 of 1

Stimulated Passengers

Page 107
AMERICAN WILL NEED TWO AIRCRAFT TO OPERATE JFK - HND

Note: Winter schedules shown above. Two aircraft will be required in the summer as well.

Source: Exhibit AA-101.

Exhibit HA-A-315

Docket OST-2010-0018

Page 1 of 1

SUN MON TUE WED

135 134 135 134

1 AA 1 JFK HND HND JFK JFK HND HND JFK

1755 2205 0700 0520 1755 2205 0700 0520

134 135 134 135

2 AA 1 HND JFK JFK HND HND JFK JFK

0700 0520 1755 2205 0700 0520 1755

WED THU FRI SAT SUN

135 134 135

1 AA 1 JFK HND HND JFK JFK HND

1755 2205 0700 0520 1755 2205

134 135 134 135

2 AA 1 HND HND JFK JFK HND HND JFK JFK

2205 0700 0520 1755 2205 0700 0520 1755

Page 108
AMERICAN’S RESPONSE TO THE SOURCE OF ITS 

AIRCRAFT IS INCONSISTENT WITH ITS FLEET PLAN

Exhibit HA-A-316

Docket OST-2010-0018

Page 1 of 1

JFK

LAX

Total

Proposed American HND Route Aircraft Required

2

1

3

American Wide Body Deliveries, 

October 2010 – June 2011: 1

Aircraft That Must Be Shifted From Current

Unidentified Routes: 2

1/ Exhibit HA-A-315.

Source: OAG Commercial Jet Fleet, January 2010.

/1

Page 109
400 SERIES

Page 110
CONTINENTAL CURRENTLY SERVES TOKYO NARITA WITH

119 WEEKLY ROUNDTRIP FLIGHTS AND OVER 35,000 SEATS

Chicago (ORD)

Guam (GUM)

Honolulu (HNL)

Houston (IAH)

Los Angeles (LAX)

Newark (EWR)

San Francisco (SFO)

Seattle (SEA)

Seoul (ICN)

Singapore (SIN)

Washington (IAD)

1/ Does not include announced codeshare services with ANA (19 routes) starting at the end of March 2010. 

Source: Official Airline Guide, Schedules for March 2010.

Exhibit HA-A-401

Docket OST-2010-0018

Page 1 of 1

Between

Tokyo (NRT)

And:

0

21

0

7

0

7

0

0

0

0

0

35

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

0

4,683

0

1,981

0

1,981

0

0

0

0

0

8,645

7

0

7

0

7

0

7

7

35

7

7

84

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

2,618

0

2,296

0

2,296

0

2,618

2,296

10,040

2,296

2,618

27,078

7

21

7

7

7

7

7

7

35

7

7

119

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

2,618

4,683

2,296

1,981

2,296

1,981

2,618

2,296

10,040

2,296

2,618

35,723

Operating Codeshare/1 Total

Page 111
CONTINENTAL IS PROPOSING A 102% INCREASE IN EWR – TYO SEATS

EWR – TYO Annual Seats

0

100,000

200,000

300,000

400,000

500,000

Current Seats Proposed Seats

411,002

203,294

+102%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-114.

Exhibit HA-A-402

Docket OST-2010-0018

Page 1 of 1

Page 112
EWR IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

Load Factor (%)

75%

37%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Latest EWR-NRT Annual After Adding EWR-HND

Departures

Onboard Passengers

Seats

Load Factor

714

152,709

203,294

75%

1,443

152,709

411,002

37%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-114.

Exhibit HA-A-403

Docket OST-2010-0018

Page 1 of 1

Page 113
USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S FIRST 

CHOICE HNL PROPOSAL WILL STIMULATE 87% MORE NEW PASSENGERS 

THAN CONTINENTAL’S FIRST CHOICE EWR PROPOSAL

Stimulated Passengers

72,952

38,938

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

55,000

60,000

65,000

70,000

75,000

80,000

85,000

90,000

95,000

100,000

HNL EWR

+87%

YE August 2009 Flights

YE August 2009 Onboard Passengers

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1,583,197

730

6,670

12.3%

4.6%

72,952

714

152,709

728.8

1,443

102.1%

25.5%

38,938

HNL EWR

1/ Exhibit HA-A-802.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-114.

Exhibit HA-A-404

Docket OST-2010-0018

Page 1 of 1

Page 114
EWR IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

(Includes Stimulation)

Load Factor (%)

47%

76%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

After Adding EWR-HND and Stimulation CO U.S. Tokyo Average

1/ See Exhibit HA-A-404

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-114.

Departures

Onboard Passengers (Incl. Stimulation)/1

Seats

Load Factor

1,443

191,647

411,002

47%

Exhibit HA-A-405

Docket OST-2010-0018

Page 1 of 1

Page 115
CONTINENTAL’S EWR – HND PROPOSAL WILL REQUIRE 

77% OF CURRENT EWR – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

207,708

155,781

38,938

116,843

152,709

76.5%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-114.

1/ Exhibit HA-A-802.

Exhibit HA-A-406

Docket OST-2010-0018

Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 116
CONTINENTAL’S EWR – HND PROPOSAL WILL DIVERT 116,843

PASSENGERS FROM ITS EWR – NRT FLIGHT

Passenger Diversion Required for 75% Load Factor

CO Share of EWR – NRT Passengers

Passengers Self-Diverted from CO

116,843

100%

116,843

Exhibit HA-A-407

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-406.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 117
CONTINENTAL IS PROPOSING A 14% INCREASE IN GUM – TYO SEATS

GUM – TYO Annual Seats

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000

1,000,000

1,100,000

1,200,000

1,300,000

1,400,000

1,500,000

1,600,000

1,700,000

Current Seats Proposed Seats

1,531,776

1,345,254 +14%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-115.

Exhibit HA-A-408

Docket OST-2010-0018

Page 1 of 1

Page 118
GUM IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

Load Factor (%)

72%

63%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Latest GUM-NRT Annual After Adding GUM-HND

Departures

Onboard Passengers

Seats

Load Factor

5,342

961,952

1,345,254

72%

6,071

961,952

1,531,776

63%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-115.

Exhibit HA-A-409

Docket OST-2010-0018

Page 1 of 1

Page 119
USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S FIRST 

CHOICE HNL PROPOSAL WILL STIMULATE 49% MORE NEW PASSENGERS 

THAN CONTINENTAL’S GUM PROPOSAL

Stimulated Passengers

72,952

48,823

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

55,000

60,000

65,000

70,000

75,000

80,000

85,000

90,000

95,000

100,000

HNL GUM

+49%

YE August 2009 Flights

YE August 2009 Onboard Passengers

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1,583,197

730

6,670

12.3%

4.6%

72,952

5,342

961,952

728.6

6,071

13.6%

5.1%

48,823

HNL GUM

1/ Exhibit HA-A-802.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-115.

Exhibit HA-A-410

Docket OST-2010-0018

Page 1 of 1

Page 120
GUM IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

(Includes Stimulation)

Load Factor (%)

69%

76%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

After Adding GUM-HND and Stimulation CO U.S. Tokyo Average

1/ See Exhibit HA-A-410.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-115.

Departures

Onboard Passengers (Incl. Stimulation)/1

Seats

Load Factor

6,071

781,829

1,138,515

69%

Exhibit HA-A-411

Docket OST-2010-0018

Page 1 of 1

Page 121
CONTINENTAL’S GUM – HND PROPOSAL WILL REQUIRE 

10% OF CURRENT GUM – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

186,522

139,891

48,823

91,068

961,952

9.5%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit CO-115.

1/ Exhibit HA-A-802.

Exhibit HA-A-412

Docket OST-2010-0018

Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 122
CONTINENTAL’S GUM – HND PROPOSAL WILL DIVERT 36,427

PASSENGERS FROM ITS GUM – NRT FLIGHTS

Passenger Diversion Required for 75% Load Factor

CO Share of GUM – NRT Passengers

Passengers Self-Diverted from CO

91,068

40%

36,427

Exhibit HA-A-413

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-412.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 123
141,432

87,761

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

110,000

120,000

130,000

140,000

150,000

HNL (2 Daily) EWR and GUM

+61%

YE August 2009 Flights

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1460

7,400

24.6%

8.9%

141,432

6,056

1457.4

7,513

24.1%

7.9%

87,761

HNL EWR and GUM

1/ Exhibit HA-A-802.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits CO-114 and CO-115.

USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S TWICE 

DAILY HNL PROPOSAL WILL STIMULATE 61% MORE NEW PASSENGERS 

THAN CONTINENTAL’S TWO PROPOSALS

Exhibit HA-A-414

Docket OST-2010-0018

Page 1 of 1

Stimulated Passengers

Page 124
CONTINENTAL WILL NEED TWO AIRCRAFT TO OPERATE EWR- HND

Exhibit HA-A-415

Docket OST-2010-0018

Page 1 of 1

SUN MON TUE WED

149 148 149 148

1 CO 1 EWR HND HND EWR EWR HND HND EWR

1800 2200 0655 0530 1800 2200 0655 0530

148 149 148 149

2 CO 1 HND EWR EWR HND HND EWR EWR

0655 0530 1800 2200 0655 0530 1800

WED THU FRI SAT SUN

149 148 149

1 CO 1 EWR HND HND EWR EWR HND

1800 2200 0655 0530 1800 2200

148 149 148 149

2 CO 1 HND HND EWR EWR HND HND EWR EWR

2200 0655 0530 1800 2200 0655 0530 1800

Note: Winter schedules shown above. Two aircraft will be required in the summer as well.

Source: Exhibit CO-110. Page 125
CONTINENTAL’S RESPONSE TO THE SOURCE OF ITS AIRCRAFT IS

INCONSISTENT WITH ITS FLEET PLAN

Exhibit HA-A-416

Docket OST-2010-0018

Page 1 of 1

EWR

Proposed Continental HND Route Aircraft Required

2

Continental Wide Body Deliveries, 

October 2010 – June 2011: 0

Aircraft That Must Be Shifted From Current

Unidentified Routes: 2

1/ Exhibit HA-A-415.

Source: OAG Commercial Jet Fleet, January 2010.

/1

Page 126
500 SERIES

Page 127
DELTA IS THE LARGEST U.S. – TOKYO CARRIER

WITH 29% OF ALL O&D PASSENGERS

Exhibit HA-A-501

Docket OST-2010-0018

Page 1 of 1

DL

29%

JO

20% CO

12%

UA

10%

NH

10%

JL

8%

Others

3%

KE

AA 3%

5%

Note: Carrier is Gateway carrier.

Source: MIDT, via TravelPort, CY 2009. Page 128
DELTA IS THE LARGEST U.S. – JAPAN CARRIER

WITH 29% OF ALL O&D PASSENGERS

Exhibit HA-A-502

Docket OST-2010-0018

Page 1 of 1

DL

29%

JO

CO 23%

12%

UA

10%

NH

9%

JL

6%

Others

3%

KE

AA 4%

4%

Note: Carrier is Gateway carrier.

Source: MIDT, via TravelPort, CY 2009. Page 129
DELTA OPERATES 153 WEEKLY ROUNDTRIP FLIGHTS AND

OVER 42,000 SEATS BETWEEN JAPAN AND THE U.S.

Tokyo (NRT) Routes

Atlanta (ATL)

Detroit (DTW)

Guam (GUM)

Honolulu (HNL)

New York Kennedy (JFK)

Los Angeles (LAX)

Minneapolis/St. Paul (MSP)

Portland (PDX)

Seattle (SEA)

San Francisco (SFO)

Saipan (SPN)

Osaka (KIX) Routes

Guam (GUM)

Honolulu (HNL)

Nagoya (NGO) Routes

Detroit (DTW)

Guam (GUM)

Saipan (SPN)

Total

Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition).

Exhibit HA-A-503

Docket OST-2010-0018

Page 1 of 1

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

7

8

27

15

7

7

7

7

7

7

21

7

7

5

7

7

153

2,940

3,360

5,347

5,668

1,876

2,940

2,940

1,687

1,876

1,869

3,843

1,281

2,636

2,100

1,281

1,281

42,925

Page 130
DELTA CURRENTLY SERVES TOKYO NARITA WITH

202 WEEKLY ROUNDTRIP FLIGHTS AND OVER 55,000 SEATS

Atlanta (ATL)

Bangkok (BKK)

Detroit (DTW)

Guam, (GUM)

Hong Kong (HKG)

Honolulu (HNL)

Seoul (ICN)

New York Kennedy (JFK)

Osaka (KIX)

Los Angeles (LAX)

Manila (MNL)

Minneapolis/St. Paul (MSP)

Nagoya (NGO)

Portland (PDX)

Beijing (PEK)

Pusan (PUS)

Shanghai(PVG)

Seattle (SEA)

San Francisco (SFO)

Ho Chi Minh City (SGN)

Singapore (SIN)

Saipan, Mariana Isl (SPN)

Taipei (TPE)

Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition).

Exhibit HA-A-504

Docket OST-2010-0018

Page 1 of 1

Between

Tokyo (NRT)

And:

7

6

8

27

7

15

7

7

7

7

7

7

6

7

7

5

7

7

7

4

7

21

6

195

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

2,940

1,469

3,360

5,347

1,876

5,668

1,659

1,876

1,281

2,940

2,940

2,940

1,098

1,687

1,874

915

1,869

1,876

1,869

732

1,869

3,843

1,098

53,025

0

0

0

0

0

0

7

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

7

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

0

0

0

0

0

0

2,660

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

2,660

7

6

8

27

7

15

14

7

7

7

7

7

6

7

7

5

7

7

7

4

7

21

6

202

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

2,940

1,469

3,360

5,347

1,876

5,668

4,319

1,876

1,281

2,940

2,940

2,940

1,098

1,687

1,874

915

1,869

1,876

1,869

732

1,869

3,843

1,098

55,685

Operating Codeshare Total

Page 131
DELTA IS PROPOSING A 56% INCREASE IN SEA – TYO SEATS

Exhibit HA-A-505

Docket OST-2010-0018

Page 1 of 1

SEA – TYO Annual Seats

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

Current Seats Proposed Seats

609,171

391,631

+56%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106. Page 132
SEA IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

Load Factor (%)

80%

51%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Latest NRT-SEA Annual After Adding SEA-HND

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106.

Departures

Onboard Passengers

Seats

Load Factor

1,485

313,579

391,631

80%

2,215

313,579

609,171

51%

Exhibit HA-A-506

Docket OST-2010-0018

Page 1 of 1

Page 133
USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S FIRST 

CHOICE HNL PROPOSAL WILL STIMULATE 52% MORE NEW PASSENGERS 

THAN DELTA’S FIRST CHOICE SEA PROPOSAL

Stimulated Passengers

72,952

47,926

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

55,000

60,000

65,000

70,000

75,000

80,000

85,000

90,000

95,000

100,000

HNL SEA

+52%

YE August 2009 Flights

YE August 2009 Onboard Passengers

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1,538,197

730

6,670

12.3%

4.6%

72,952

1,485

313,579

730

2,215

49.2%

15.3%

47,926

HNL SEA

1/ Exhibit HA-A-802.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106.

Exhibit HA-A-507

Docket OST-2010-0018

Page 1 of 1

Page 134
SEA IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

(Includes Stimulation)

Load Factor(%)

59%

82%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

After Adding SEA-HND and Stimulation DL U.S. Tokyo Average

1/ See Exhibit HA-A-507.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106.

Departures

Onboard Passengers (Incl. Stimulation)/1

Seats

Load Factor

2,215

361,505

609,171

59%

Exhibit HA-A-508

Docket OST-2010-0018

Page 1 of 1

Page 135
DELTA’S SEA – HND PROPOSAL WILL REQUIRE 

37% OF CURRENT SEA – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

217,540

163,155

47,926

115,229

313,579

36.7%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106.

1/ Exhibit HA-A-802.

Exhibit HA-A-509

Docket OST-2010-0018

Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 136
DELTA’S SEA – HND PROPOSAL WILL DIVERT 65,680 

PASSENGERS FROM ITS SEA – NRT FLIGHTS

Passenger Diversion Required for 75% Load Factor

DL Share of SEA – NRT Passengers

Passengers Self-Diverted from DL

115,229

57%

65,680

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-509.

Exhibit HA-A-510

Docket OST-2010-0018

Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 137
DELTA IS PROPOSING A 56% INCREASE IN DTW – TYO SEATS

DTW – TYO Annual Seats

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000

Current Seats Proposed Seats

823,977

529,787

+56%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-114-115.

Exhibit HA-A-511

Docket OST-2010-0018

Page 1 of 1

Page 138
DTW IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

Load Factor (%)

85%

55%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Latest NRT-DTW Annual After Adding DTW-HND

Departures

Onboard Passengers

Seats

Load Factor

1,315

450,997

529,787

85%

2,045

450,997

823,977

55%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-114-115.

Exhibit HA-A-512

Docket OST-2010-0018

Page 1 of 1

Page 139
USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S FIRST 

HNL PROPOSAL WILL STIMULATE NEARLY THE SAME NUMBER OF 

PASSENGERS AS DELTA’S DETROIT SERVICE

Stimulated Passengers

72,952 75,618

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

55,000

60,000

65,000

70,000

75,000

80,000

85,000

90,000

95,000

100,000

HNL DTW

YE August 2009 Flights

YE August 2009 Onboard Passengers

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1,583,197

730

6,670

12.3%

4.6%

72,952

1,315

450,997

730

2,045

55.5%

16.8%

75,618

HNL DTW

1/ Exhibit HA-A-802.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-114-115.

Exhibit HA-A-513

Docket OST-2010-0018

Page 1 of 1

Page 140
DTW IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

(Includes Stimulation)

Load Factor (%)

64%

82%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

After Adding DTW-HND and Stimulation DL U.S. Tokyo Average

1/ See Exhibit HA-A-513.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106.

Departures

Onboard Passengers (Incl. Stimulation)/1

Seats

Load Factor

2,045

526,615

823,977

64%

Exhibit HA-A-514

Docket OST-2010-0018

Page 1 of 1

Page 141
DELTA’S DTW – HND PROPOSAL WILL REQUIRE 

32% OF CURRENT DTW – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

294,190

220,643

75,618

145,025

450,997

32.2%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-114-115.

1/ Exhibit HA-A-802

Exhibit HA-A-515

Docket OST-2010-0018

Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 142
DELTA’S DTW – HND PROPOSAL WILL DIVERT 145,025

PASSENGERS FROM ITS DTW – NRT FLIGHTS

Passenger Diversion Required for 75% Load Factor

DL Share of DTW – NRT Passengers

Passengers Self-Diverted from DL

145,025

100%

145,025

Exhibit HA-A-516

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-515.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 143
DELTA IS PROPOSING A 19% INCREASE IN LAX – TYO SEATS

LAX– TYO Annual Seats

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-123-124.

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000

1,000,000

1,100,000

1,200,000

1,300,000

1,400,000

1,500,000

1,600,000

1,700,000

1,800,000

1,900,000

2,000,000

Current Seats Proposed Seats

1,590,709

+19%

1,884,899

Exhibit HA-A-517

Docket OST-2010-0018

Page 1 of 1

Page 144
LAX IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

Load Factor (%)

77%

65%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Latest NRT-LAX Annual After Adding LAX-HND

Departures

Onboard Passengers

Seats

Load Factor

5,046

1,225,990

1,590,709

77%

5,776

1,225,990

1,884,899

65%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-123-124.

Exhibit HA-A-518

Docket OST-2010-0018

Page 1 of 1

Page 145
USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S FIRST 

HNL PROPOSAL WILL STIMULATE 11% MORE PASSENGERS 

THAN DELTA’S LAX SERVICE

1/ Exhibit HA-A-802

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-114-115.

Exhibit HA-A-519

Docket OST-2010-0018

Page 1 of 1

Page 146

Stimulated Passengers

72,952

65,697

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

55,000

60,000

65,000

70,000

75,000

80,000

85,000

90,000

95,000

100,000

HNL LAX

YE August 2009 Flights

YE August 2009 Onboard Passengers

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1,583,197

730

6,670

12.3%

4.6%

72,952

5,046

1,225,990

730

5,776

14.5%

5.4%

65,697

HNL LAX
LAX IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

(Includes Stimulation)

Load Factor (%)

69%

82%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

After Adding LAX-HND and Stimulation DL U.S. Tokyo Average

1/ See Exhibit HA-A-519.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106.

Departures

Onboard Passengers (Incl. Stimulation)/1

Seats

Load Factor

5,776

1,291,687

1,884,899

69%

Exhibit HA-A-520

Docket OST-2010-0018

Page 1 of 1

Page 147
DELTA’S LAX – HND PROPOSAL WILL REQUIRE 

13% OF CURRENT LAX – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

294,190

220,643

65,697

154,945

1,225,990

12.6%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-123-124.

1/ Exhibit HA-A-802

Exhibit HA-A-521

Docket OST-2010-0018

Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 148
DELTA’S LAX – HND PROPOSAL WILL DIVERT 30,989

PASSENGERS FROM ITS LAX – NRT FLIGHTS

Passenger Diversion Required for 75% Load Factor

DL Share of LAX – NRT Passengers

Passengers Self-Diverted from DL

154,945

20%

30,989

Exhibit HA-A-522

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-521.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 149
DELTA IS PROPOSING A 14% INCREASE IN HNL – TYO SEATS

HNL– TYO Annual Seats

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-132-133.

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000

1,000,000

1,100,000

1,200,000

1,300,000

1,400,000

1,500,000

1,600,000

1,700,000

1,800,000

1,900,000

2,000,000

2,100,000

2,200,000

2,300,000

2,400,000

2,500,000

Current Seats Proposed Seats

2,036,441 +14%

2,330,631

Exhibit HA-A-523

Docket OST-2010-0018

Page 1 of 1

Page 150
DELTA’S HNL – HND PROPOSAL WILL REQUIRE 

9% OF CURRENT HNL – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

294,190

220,643

72,952

147,690

1,583,197

9.3%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-132-33.

1/ Exhibit HA-A-802

Exhibit HA-A-524

Docket OST-2010-0018

Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 151
DELTA’S HNL – HND PROPOSAL WILL DIVERT 38,400

PASSENGERS FROM ITS HNL – NRT FLIGHTS

Passenger Diversion Required for 75% Load Factor

DL Share of LAX – NRT Passengers

Passengers Self-Diverted from DL

147,690

26%

38,400

Exhibit HA-A-525

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-524.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 152
USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S TWICE 

DAILY HNL PROPOSAL WILL STIMULATE 15% MORE NEW PASSENGERS 

THAN DELTA’S FIRST TWO PROPOSALS

Stimulated Passengers

141,432

123,544

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

110,000

120,000

130,000

140,000

150,000

HNL (2 Daily) SEA and DTW

+15%

YE August 2009 Flights

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1,460

7,400

24.6%

8.9%

141,432

2,800

1,460

4,260

52.1%

16.2%

123,544

HNL SEA and DTW

1/ Exhibit HA-A-802

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibits DL-105-106 and DL-114-115.

Exhibit HA-A-526

Docket OST-2010-0018

Page 1 of 1

Page 153
DELTA WILL NEED TWO AIRCRAFT TO OPERATE DTW- HND

Exhibit HA-A-527

Docket OST-2010-0018

Page 1 of 1

Note: Winter schedules shown above. Two aircraft will be required in the summer as well.

Source: Exhibit DL-113.

SUN MON TUE WED

627 628 627 628

1 DL 1 DTW HND HND DTW DTW HND HND DTW

1820 2200 0700 0500 1820 2200 0700 0500

628 627 628 627

2 DL 1 HND DTW DTW HND HND DTW DTW

0700 0500 1820 2200 0700 0500 1820

WED THU FRI SAT SUN

627 628 627

1 DL 1 DTW HND HND DTW DTW HND

1820 2200 0700 0500 1820 2200

628 627 628 627

2 DL 1 HND HND DTW DTW HND HND DTW DTW

2200 0700 0500 1820 2200 0700 0500 1820

Page 154
DELTA’S RESPONSE TO THE SOURCE OF ITS AIRCRAFT IS

INCONSISTENT WITH ITS FLEET PLAN

Exhibit HA-A-528

Docket OST-2010-0018

Page 1 of 1

1/ Exhibit HA-A-527

2/ Includes Northwest orders

Source: OAG Commercial Jet Fleet, January 2010.

SEA

DTW

LAX

HNL

Total

Proposed Delta HND Route Aircraft Required

1

2

1

1

5

Delta/2 Wide Body Deliveries, 

October 2010 – June 2011: 1

Aircraft That Must Be Shifted From Current

Unidentified Routes: 4

/1

Page 155
600 SERIES

Page 156
UNITED CURRENTLY SERVES TOKYO NARITA WITH

219 WEEKLY ROUNDTRIP FLIGHTS AND OVER 53,000 SEATS

Bangkok (BKK)

Sapporo (CTS)

Fukuoka (FUK)

Hiroshima (HIJ)

Hong Kong (HKG)

Honolulu (HNL)

Washington Dulles (IAD)

Seoul (ICN)

Osaka (ITM)

New York Kennedy (JFK)

Komatsu (KMQ)

Los Angeles (LAX)

Nagoya (NGO)

Okinawa (OKA)

Chicago O'Hare (ORD)

Beijing (PEK)

Sendai (SDJ)

Seattle (SEA)

San Francisco (SFO)

Ho Chi Minh City (SGN)

Singapore (SIN)

Taipei (TPE)

Source: Official Airline Guide, Schedules for the week of February 8, 2010 (February Max Edition).

Exhibit HA-A-601

Docket OST-2010-0018

Page 1 of 1

Between

Tokyo (NRT)

And:

7

0

0

0

0

7

7

7

0

0

0

7

0

0

7

4

0

7

7

0

7

7

74

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

2,618

0

0

0

0

2,296

2,618

2,296

0

0

0

2,296

0

0

2,618

1,312

0

2,296

2,618

0

2,296

2,618

25,882

14

7

7

7

7

7

7

0

14

7

7

7

7

7

7

3

4

0

7

5

7

7

145

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

2,996

560

882

350

1,498

1,534

1,561

0

4,368

1,561

350

1,561

770

1,694

1,561

501

175

0

1,561

1,070

1,498

1,498

27,549

21

7

7

7

7

14

14

7

14

7

7

14

7

7

14

7

4

7

14

5

14

14

219

Weekly 

Roundtrip

Flights

Weekly

Roundtrip

Seats

5,614

560

882

350

1,498

3,830

4,179

2,296

4,368

1,561

350

3,857

770

1,694

4,179

1,813

175

2,296

4,179

1,070

3,794

4,116

53,431

Operating Codeshare Total

Page 157
UNITED IS PROPOSING A 21% INCREASE IN SFO – TYO SEATS

SFO – TYO Annual Seats

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000

1,000,000

1,100,000

1,200,000

Current Seats Proposed Seats

1,151,906

955,536

+21%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit UA-2.

Exhibit HA-A-602

Docket OST-2010-0018

Page 1 of 1

Page 158
SFO IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

Load Factor (%)

75%

62%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Latest SFO-NRT Annual After Adding SFO-HND

Departures

Onboard Passengers

Seats

Load Factor

3,647

720,705

955,536

75%

4,377

720,705

1,163,244

62%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit UA-2.

Exhibit HA-A-603

Docket OST-2010-0018

Page 1 of 1

Page 159
USING STANDARD DOT QSI STIMULATION METHODOLOGY HA’S FIRST 

CHOICE HNL PROPOSAL WILL STIMULATE 41% MORE NEW PASSENGERS 

THAN UNITED’S SFO PROPOSAL

Stimulated Passengers

72,952

51,844

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

55,000

60,000

65,000

70,000

75,000

80,000

85,000

90,000

95,000

100,000

HNL SFO

+41%

YE August 2009 Flights

YE August 2009 Onboard Passengers

Proposed Flights

Total Proposed 2010 Flights

% Increase in Flights

Indicated Stimulation %/1

Stimulated Passengers

5,940

1,583,197

730

6,670

12.3%

4.6%

72,952

3,647

720,705

730

4,377

20.0%

7.2%

51,844

HNL SFO

1/ See Exhibit HA-A-802.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit UA-2.

Exhibit HA-A-604

Docket OST-2010-0018

Page 1 of 1

Page 160
SFO IS NOT LARGE ENOUGH TO SUPPORT HND SERVICE

WITHOUT REDUCING SERVICE TO NRT OR 

CHARGING MUCH HIGHER PRICES

(Includes Stimulation)

Load Factor (%)

66%

79%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

After Adding SFO-HND and Stimulation UA U.S. Tokyo Average

1/ See Exhibit HA-A-604.

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit UA-2.

Departures

Onboard Passengers (Incl. Stimulation)/1

Seats

Load Factor

4,377

772,549

1,163,244

66%

Exhibit HA-A-605

Docket OST-2010-0018

Page 1 of 1

Page 161
UNITED’S SFO – HND PROPOSAL WILL REQUIRE 

13% OF CURRENT SFO – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

196,370

147,278

51,844

95,434

720,705

13.2%

1/ See Exhibit HA-A-802

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit UA-2.

Exhibit HA-A-606

Docket OST-2010-0018

Page 1 of 1

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 162
UNITED’S SFO – HND PROPOSAL WILL DIVERT 41,991

PASSENGERS FROM ITS SFO – NRT FLIGHTS

Passenger Diversion Required for 75% Load Factor

UA Share of SFO – NRT Passengers

Passengers Self-Diverted from UA

95,434

44%

41,991

Exhibit HA-A-607

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-A-606.

Note: Using a 75% load factor is conservative and was selected for purposes of uniformity. Most markets 

would require higher load factors which would increase the amount of diversion needed and self diversion.

Page 163
UNITED’S RESPONSE TO THE SOURCE OF ITS AIRCRAFT IS

INCONSISTENT WITH ITS FLEET PLAN

Exhibit HA-A-608

Docket OST-2010-0018

Page 1 of 1

SFO

Proposed United HND Route Aircraft Required

1

United Wide Body Deliveries, 

October 2010 – June 2011: 0

Aircraft That Must Be Shifted From Current

Unidentified Routes: 1

Source: OAG Commercial Jet Fleet, January 2010. Page 164
700 SERIES

Page 165
HAWAIIAN’S FIRST DAILY PROPOSAL WILL REQUIRE 

ONLY 4.5% OF CURRENT HNL – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

192,720

144,540

72,952

71,588

1,583,197

4.5%

1/ See Exhibit 802

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-App-3.

Exhibit HA-A-701

Docket OST-2010-0018

Page 1 of 1

Page 166
HAWAIIAN’S SECOND DAILY PROPOSAL WILL REQUIRE 

ONLY 4.8% OF CURRENT HNL – NRT PASSENGERS TO SHIFT TO HND

Proposed Additional Seats

Passengers Required for 75% Load Factor

Indicated DOT QSI Stimulation/1

Passenger Diversion Required

Current NRT Passengers (T-100)

Diversion from NRT Required for 75% Load Factor

192,720

144,540

68,480

76,060

1,583,197

4.8%

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products and Exhibit HA-App-3.

Exhibit HA-A-702

Docket OST-2010-0018

Page 1 of 1

1/ See Exhibit 802

Page 167
HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT

EARNED A NET PROFIT IN YE Q3 2009

Exhibit HA-A-703

Docket OST-2010-0018

Page 1 of 1

Note: Combined DL and NW data.

Source: U.S. DOT, Form 41 Data.

$73

-$633

-$1,460 -$1,551

-$3,338

-$4,000

-$3,500

-$3,000

-$2,500

-$2,000

-$1,500

-$1,000

-$500

$0

$500

Hawaiian Continental American United Delta

YE Q3 2009 Net Income (Millions)

Page 168
HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT

EARNED AN OPERATING PROFIT IN YE Q3 2009

$133

-$239

-$447

-$650

-$946 -$1,000

-$800

-$600

-$400

-$200

$0

$200

Hawaiian Continental United Delta American

YE Q3 2009 Operating Income (Millions)

Note: Combined DL and NW data.

Source: U.S. DOT, Form 41 Data.

Exhibit HA-A-704

Docket OST-2010-0018

Page 1 of 1

Page 169
HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT

EARNED A POSITIVE OPERATING PROFIT MARGIN IN YE Q3 2009

11%

-2% -2%

-3%

-5%

-20%

-18%

-16%

-14%

-12%

-10%

-8%

-6%

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

Hawaiian Continental Delta United American

YE Q3 2009 Operating Margin (%)

Note: Combined DL and NW data.

Source: U.S. DOT, Form 41 Data.

Exhibit HA-A-705

Docket OST-2010-0018

Page 1 of 1

Page 170
OVER THE PAST FIVE YEARS, HAWAIIAN IS THE ONLY APPLICANT 

CARRIER TO AVERAGE A POSITIVE OPERATING PROFIT MARGIN

5%

0%

-1% -1%

-2%

-5%

-4%

-3%

-2%

-1%

0%

1%

2%

3%

4%

5%

6%

7%

Hawaiian Continental Delta United American

Average 5-Year Operating Margin (YE Q3 2005-YE Q3 2009)

Note: Combined DL and NW data.

Source: U.S. DOT, Form 41 Data.

Exhibit HA-A-706

Docket OST-2010-0018

Page 1 of 1

Page 171
HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT

EARNED A POSITIVE NET PROFIT MARGIN IN YE Q3 2009

6%

-5%

-7%

-9%

-12% -11%

-10%

-8%

-6%

-4%

-2%

0%

2%

4%

6%

8%

10%

Hawaiian Continental American United Delta

YE Q3 2009 Net Profit Margin (%)

Note: Combined DL and NW data.

Source: U.S. DOT, Form 41 Data.

Exhibit HA-A-707

Docket OST-2010-0018

Page 1 of 1

Page 172
HAWAIIAN HAS THE BEST ON-TIME

PERFORMANCE OF ALL LARGE U.S. AIRLINES

Exhibit HA-A-708

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT, Air Travel Consumer Report, page 5, February 2010.

92.1

81.0 79.2 78.8 78.6 77.2

0

10

20

30

40

50

60

70

80

90

100

Hawaiian United Northwest Continental Delta American

CY 2009 Percentage of On-Time Arrivals

Rank: 1 6 8 10 12 16

Page 173
HAWAIIAN’S MISHANDLED BAGS RATE IS LOWER

THAN ALL OTHER APPLICANT CARRIERS

Source: U.S. DOT, Air Travel Consumer Report, page 29, February 2010.

1.9

2.7 2.7

4.1

4.3

4.9

0.0

1.0

2.0

3.0

4.0

5.0

6.0

Hawaiian Northwest Continental United American Delta

CY 2009 Number of Mishandled Bags per 1,000 Passengers

Rank: 2 5 6 11 12 14 

Exhibit HA-A-709

Docket OST-2010-0018

Page 1 of 1

Page 174
HAWAIIAN’S DENIED BOARDINGS RATE IS LOWER

THAN ALL OTHER APPLICANT CARRIERS

Source: U.S. DOT, Air Travel Consumer Report, page 32, February 2010.

0.03

0.56

0.60

1.12

1.30

1.57

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

Hawaiian American Northwest Delta United Continental

CY 2009 Number of Denied Boardings per 10,000 Passengers

Rank: 2 4 5 7 10 13

Exhibit HA-A-710

Docket OST-2010-0018

Page 1 of 1

Page 175
HAWAIIAN’S COMPLAINT RATE IS LOWER

THAN ALL OTHER APPLICANT CARRIERS

Source: U.S. DOT, Air Travel Consumer Report, page 44, February 2010.

0.74

1.00

1.07

1.21

1.34

1.96

0.00

0.50

1.00

1.50

2.00

2.50

Hawaiian Continental American Northwest United Delta

CY 2009 Number of Complaints per 100,000 Enplanements

Rank: 8 13 15 16 18 19

Exhibit HA-A-711

Docket OST-2010-0018

Page 1 of 1

Page 176
HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT 

ENPLANED MORE PASSENGERS IN 2009 THAN IN 2008

Source: U.S. DOT, Air Travel Consumer Report, page 44, February 2010.

6

-5

-6

-8

-11

-16

-20

-15

-10

-5

0

5

10

Hawaiian Delta Continental American United Northwest

Year Over Year % Change in Systemwide Enplanements

(CY 2009 Compared to CY 2008)

Exhibit HA-A-712

Docket OST-2010-0018

Page 1 of 1

Page 177
HAWAIIAN IS THE ONLY APPLICANT CARRIER THAT 

INCREASED ITS DEPARTURES IN YE Q3 2009

Source: U.S. DOT, Form 41, Schedule T-1.

19

-8

-11

-13

-16

-20

-15

-10

-5

0

5

10

15

20

25

Hawaiian American Delta Continental United

Year Over Year % Change in 

Systemwide Revenue Departures Performed

(YE Q3 2009 Compared to YE Q3 2008)

Exhibit HA-A-713

Docket OST-2010-0018

Page 1 of 1

Page 178
HAWAIIAN HAS CONSISTENTLY ACHIEVED THE BEST 

ON-TIME PERFORMANCE IN THE INDUSTRY

Exhibit HA-A-714

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT, Air Travel Consumer Reports 2004-2009.

111111

6

8

10

13

17

8

9 9

12

9

12

10

13

10

8

17

19

16 16

11

6

5

10

12

0

2

4

6

8

10

12

14

16

18

20

2004 2005 2006 2007 2008 2009

Hawaiian United Continental American Delta

On-Time Performance Rank

Page 179
HAWAIIAN HAS CONSISTENTLY OUTPERFOMED THE 

OTHER APPLICANT CARRIERS IN TERMS OF MISHANDLED BAGS

Exhibit HA-A-715

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT, Air Travel Consumer Reports 2004-2009.

2

111

2 2

888

7

10

11

6 6

5

6

5

6

11

12

11 11 11

12 12

14

12 12 12

14

0

2

4

6

8

10

12

14

16

2004 2005 2006 2007 2008 2009

Hawaiian United Continental American Delta

Baggage Mishandling Rank

Page 180
HAWAIIAN HAS CONSISTENTLY OUTPERFOMED THE 

OTHER APPLICANT CARRIERS IN TERMS OF CUSTOMER COMPLAINTS

Exhibit HA-A-716

Docket OST-2010-0018

Page 1 of 1

Source: U.S. DOT, Air Travel Consumer Reports 2004-2009.

2

333

2 2

6 6

5 5

9

10

14

17

15

13 13 13

7

9

7 7

5

4

12

14 14

16

14

7

0

2

4

6

8

10

12

14

16

18

2004 2005 2006 2007 2008 2009

Hawaiian United Continental American Delta

Customer Complaints Rank

Page 181
WITH ITS BASE IN HAWAII, HAWAIIAN AIRLINES HAS THE 

CRITICAL MASS TO COMPETE WITH THE LARGE ALLIANCE CARRIERS

Exhibit HA-A-717

Docket OST-2010-0018

Page 1 of 1

68,614

13,838

10,060 9,975

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

Hawaiian Star Oneworld SkyTeam

Annual Departures

To/From HNL

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 182
WITH ITS BASE IN HAWAII, HAWAIIAN AIRLINES HAS THE 

CRITICAL MASS TO COMPETE WITH THE LARGE ALLIANCE CARRIERS

Exhibit HA-A-718

Docket OST-2010-0018

Page 1 of 1

7.6

3.0

2.4 2.3

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

Hawaiian Star SkyTeam Oneworld

Annual Onboard Passengers To/From HNL (Millions)

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier. Page 183
WITH ITS BASE IN HAWAII, HAWAIIAN AIRLINES HAS THE 

CRITICAL MASS TO COMPETE WITH THE LARGE ALLIANCE CARRIERS

Exhibit HA-A-719

Docket OST-2010-0018

Page 1 of 1

9.9

3.5

2.9 2.8

0.0

2.0

4.0

6.0

8.0

10.0

12.0

Hawaiian Star Oneworld SkyTeam

Source: U.S. DOT T-100 data, YE August 2009, via Data Base Products. Subsidiary carriers are included with the parent carrier.

Annual Seats

To/From HNL (Millions)

Page 184
800 SERIES

Page 185
EXPLANATION OF ECONOMIC IMPACT METHOD

Exhibit HA-A-801

Docket OST-2010-0018

Page 1 of 1

• Direct Japanese Visitor Expenditures were broken down into 

expense type from Three Sources: 

• U.S. Department of Commerce Office of Travel and 

Tourism Industries, 2008 Market Profile: Japan; 

• Guam Visitors Bureau, Japan Visitor Tracker Exit Profile 

FY 2008 Data Aggregation; 

• State of Hawaii Department of Business, Economic 

Development, and Tourism, 2008 Annual Visitor Research 

Report.

• Multiplied Japanese Visitor Expenditures broken down by 

expense type by the estimated incremental Japanese Visitors

for each market (See Exhibits HA-A-803 and HA-A-227). 

• To calculate induced impacts that estimate the multiplier effects 

of new spending on the U.S. economy, we obtained official 

metropolitan area output, earnings and employment multipliers 

broken down by industry from the U.S. Bureau of Economic 

Analysis’ RIMS II database. For local visitors, we used 

multipliers specific to the metropolitan area. For connecting 

visitors, we used multipliers based on the mainland averages.

Page 186
CALCULATION OF STIMULATION

Exhibit HA-A-802

Docket OST-2010-0018

Page 1 of 1

(A) Year Ended August 2009 scheduled passenger service only from U.S. DOT, T-100 Data, via Data Base Products.

(B) (A) plus 1 new daily flight.

(C) (B)/(A) -1

(D) Uses standard DOT QSI formula: Stimulation = ((Future Flights/Current Flights)/(0.3741 + 0.5561(Future Flights/Current Flights)))/1.075. 

(E) Year Ended August 2009 scheduled passenger service only from U.S. DOT, T-100 Data, via Data Base Products.

(F) (E) x (D)

(G) (B) + 1 new daily flight

(H) (G)/(B) -1

(I) Uses standard DOT QSI formula: Stimulation = ((Future Flights/Current Flights)/(0.3741 + 0.5561(Future Flights/Current Flights)))/1.075.

(J) (G) x (I)

(K) (J) + (F) for HA

Page 187

(A) (B) (C) (D) (E) (F)

Current Proposed Current Stimulated

 Annual Annual QSI Onboard Onboard

Between TYO and: Flights Flights % Change Stimuation Passengers Passengers

Honolulu (HNL) 5,940 6,670 12.3% 4.6% 1,583,197 72,952

Guam (GUM) 5,342 6,071 13.6% 5.1% 961,952 48,823

Los Angeles (LAX) 5,046 5,776 14.5% 5.4% 1,225,990 65,697

San Francisco (SFO) 3,647 4,377 20.0% 7.2% 720,705 51,844

Seattle (SEA) 1,485 2,215 49.2% 15.3% 313,579 47,926

Detroit (DTW) 1,315 2,045 55.5% 16.8% 450,997 75,618

New York (JFK) 2,805 3,535 26.0% 9.1% 538,753 48,817

Newark (EWR) 714 1,443 102.1% 25.5% 152,709 38,938

(G) (H) (I) (J) (K)

Flights After Stimulated

Second Proposed QSI Onboard Total

 HNL Flight % Change Stimuation Passengers Stimulation

Honolulu (HNL) Second Flight 7,400 10.9% 4.1% 68,480 141,432
CALCULATION OF INCREMENTAL JAPANESE VISITORS

Exhibit HA-A-803

Docket OST-2010-0018

Page 1 of 1

1/ For connecting passengers, used the U.S. mainland average Point-of-Sale Japan %.

(A) From Exhibit HA-A-802

(B) From CY 2009 MIDT via TravelPort.

(C) From CY 2009 MIDT via TravelPort.

(D) From CY 2009 MIDT via TravelPort.

(E) From CY 2009 MIDT via TravelPort.

(F) (A) x (B) x (D) / 2.

(G) (A) x (C) x (E) / 2.

(H) (F) + (G)

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(A) (B) (C) (D) (E) (F) (G) (H)

Stimulated Local Connecting Total 

Onboard % Local % Connecting Roundtrips Roundtrips Japanese

Passengers Passengers Passengers Local Connecting/1 (Visitors) (Visitors) Visitors

Honolulu (HNL) - First Flight 72,952 100% 0% 94% 62% 34,287 0 34,287

Honolulu (HNL) - Second Flight 68,480 100% 0% 94% 62% 32,186 0 32,186

Guam (GUM) 48,823 100% 0% 99% 62% 24,167 0 24,167

Los Angeles (LAX) 65,697 77% 23% 64% 62% 16,144 4,727 20,871

San Francisco (SFO) 51,844 69% 31% 57% 62% 10,250 4,922 15,172

Seattle (SEA) 47,926 75% 25% 53% 62% 9,556 3,679 13,235

Detroit (DTW) 75,618 25% 75% 47% 62% 4,409 17,626 22,035

New York (JFK) 48,817 82% 18% 64% 62% 12,841 2,694 15,535

Newark (EWR) 38,938 76% 24% 67% 62% 9,948 2,865 12,813

Point-of-Sale Japan %