Service Bulletin B787-81205-SB270027-00 FLIGHT CONTROLS - Primary

Flight Control Function - Common Block Point 1 (-9CBP1) Loadable

Software

Publication: B787-81205-SB270027-00 Issue 002, 09 Mar 2015

BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET

Copyright © 2014 Boeing. Unpublished Work. All rights reserved.

Treatment of this data module and its content is governed by contract with Boeing. Rights to use this data module are licensed on a per

aircraft basis and such rights may not be transferable. For more information, contact The Boeing Company. Boeing, the Boeing signature,

the Boeing symbol, 707, 717, 727, 737, 747, 757, 767, 777, 787, Dreamliner, BBJ, DC-8, DC-9, DC-10, KC-10, KC-46, KDC-10, MD-10,

MD-11, MD-80, MD-88, MD-90, P-8, Poseidon and Boeing liveries are all trademarks owned by The Boeing Company; and no trademark

license is granted in connection with this document unless provided in writing by Boeing.

EXPORT CONTROLLED

Export of this technology is controlled under the United States Export Administration Regulations (EAR) (15 CFR 300-774). An export license

may be required before it is used for development, production or use by foreign persons from specific countries. The controller of this data

has the individual responsibility to abide by all export laws.

ECCN: 9E991

The applicability information below is referenced at the lower left of each page to indicate the page applicability.

These references are valid for this print copy only.

PM Applicability (Publication Module applicability)

787-9 Airplanes. Refer to Data Module SB B787-A-27-00-0027-00A-932A-D, Paragraph 1., Effectivity for the

list of affected airplanes.

TITLE PAGE B787-81205-SB270027-00

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2.0

B787-81205-SB270027-00

Issue 002, 09 Mar 2015

AIRCRAFT SERVICE BULLETIN
Service Bulletin B787-81205-SB270027-00

Table of Contents

Page

Revision Transmittal Information ........................................4

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

PLANNING INFORMATION ..........................................9

1. Effectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

A. Airplanes ............................................9

B. Spares Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2. Concurrent Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3. Reason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4. Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

5. Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

6. Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

7. Manpower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

8. Weight and Balance Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

9. Electrical Load Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

10. References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

A. Existing Data: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

B. Data Supplied with this Service Bulletin: . . . . . . . . . . . . . . . . . . . . . . . . . . 12

C. Installation Requirement Modules Used in the Preparation of this Service Bulletin: . . . 12

11. Publications Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

12. Interchangeability and Intermixability of Parts . . . . . . . . . . . . . . . . . . . . . . . . . 12

13. Software Accomplishment Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

MATERIAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1. Material - Price and Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2. Industry Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3. Parts Necessary for Each Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

A. Kits/Parts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

B. Parts and Materials Supplied by the Operator: . . . . . . . . . . . . . . . . . . . . . . . 14

C. Parts Modified and Reidentified: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

D. Parts Removed and Not Replaced: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4. Parts Necessary to Change Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5. Special Tooling - Price and Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

6. Special Tooling Necessary to do this Service Bulletin . . . . . . . . . . . . . . . . . . . . . 16

ACCOMPLISHMENT INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

1. GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2. WORK INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

TABLE OF CONTENTS B787-81205-SB270027-00

Issue 002, 09 Mar 2015

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B787-81205-SB270027-00

Issue 002, 09 Mar 2015

AIRCRAFT SERVICE BULLETIN
Service Bulletin B787-81205-SB270027-00

List of Effective Data Modules

Description

Group 1:

Table 1 List of Effective Data Modules - Service Bulletin B787-81205-SB270027-00

Data Module – Information Name Issue Issue Status Issue Date

B787-A-27-00-0027-00A-00SA-D – List of Effective Data Modules 002 Changed 2015-03-09

B787-A-27-00-0027-00A-931B-D – Revision Transmittal Information 001 New 2015-03-09

B787-A-27-00-0027-00A-931C-D – Summary 002 Changed 2015-03-09

B787-A-27-00-0027-00A-932A-D – PLANNING INFORMATION 002 Changed 2015-03-09

B787-A-27-00-0027-00A-934A-D – MATERIAL INFORMATION 002 Changed 2015-03-09

B787-A-27-00-0027-00A-933A-D – ACCOMPLISHMENT INSTRUCTIONS 002 Changed 2015-03-09

Applicable To: B787-A-27-00-0027-00A-00SA-D

Model 787 End of data module Issue 002, 09 Mar 2015

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AIRCRAFT SERVICE BULLETIN
Service Bulletin B787-81205-SB270027-00

Revision Transmittal Information

References

Reference Title

SB B787-A-27-00-0027-00A-932A-D Issue 002, Airplanes

Paragraph 1.A.

Description

Group 1:

This revision includes all pages of the service bulletin.

1. COMPLIANCE INFORMATION RELATED TO THIS REVISION

Effects of this revision on Airplanes on which Issue 001 was previously done:

None

2. REASON FOR REVISION

This issue is sent to add additional reference information, remove airplanes from the service bulletin effectivity, and change the industry support information.

The data given in Information Notice 787-27-0027 IN01 and Information Notice 787-27-0027 IN02 is included

in this issue.

These sections were changed:

1. In Data Module B787-A-27-00-0027-00A-931C-D, Paragraph 2., Background, added reference to Boeing

Fleet Team Digest and Boeing Correspondence Multi Operator Message.

2. In Data Module B787-A-27-00-0027-00A-932A-D, Paragraph 1.A., Airplanes, updated to remove unaffected airplane line numbers.

3. In Data Module B787-A-27-00-0027-00A-932A-D, Paragraph 3, Reason, added reference to Boeing

Fleet Team Digest and Boeing Correspondence Multi Operator Message.

4. In Data Module B787-A-27-00-0027-00A-932A-D, Paragraph 10.A., Existing Data, added reference to

Boeing Fleet Team Digest and Boeing Correspondence Multi Operator Message.

5. In Data Module B787-A-27-00-0027-00A-932A-D, Paragraph 11, Publications Affected, added new Illustrated Parts Data (IPD) reference and removed Fault Isolation Manual (FIM) references.

6. In Data Module B787-A-27-00-0027-00A-934A-D, Paragraph 2, Industry Support Information, updated

Industry Support statement.

Change marks are added, except in Data Module SB B787-A-27-00-0027-00A-932A-D, Paragraph 1.A.,

Airplanes and format changes, to show the location of all content changes.

Applicable To: B787-A-27-00-0027-00A-931B-D

Model 787 Issue 001, 09 Mar 2015

See Applicability of this data module

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B787-81205-SB270027-00

Issue 002, 09 Mar 2015

AIRCRAFT SERVICE BULLETIN
3. REVISION HISTORY

Table 1

Issue 1: September 26, 2014

Issue 2: March 09, 2015

Applicable To: B787-A-27-00-0027-00A-931B-D

Model 787 End of data module Issue 001, 09 Mar 2015

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B787-81205-SB270027-00

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AIRCRAFT SERVICE BULLETIN
Service Bulletin B787-81205-SB270027-00

Summary

References

Reference Title

SB B787-A-27-00-0027-00A-932A-D Issue 002, Spares Affected

Paragraph 1.B.

SB B787-A-27-00-0027-00A-932A-D Issue 002, Compliance

Paragraph 5.

SB B787-A-27-00-0027-00A-932A-D Issue 002, Weight and Balance Changes

Paragraph 8.

SB B787-A-27-00-0027-00A-932A-D Issue 002, Electrical Load Data

Paragraph 9.

SB B787-A-27-00-0027-00A-932A-D Issue 002, Publications Affected

Paragraph 11.

SB B787-A-27-00-0027-00A-934A-D Issue 002, Kits/Parts

Paragraph 3.A.

SB B787-A-27-00-0027-00A-934A-D Issue 002, Parts and Materials Supplied by the Operator

Paragraph 3.B.

SB B787-A-27-00-0027-00A-934A-D Issue 002, Special Tooling Necessary to do this Service Bulletin

Paragraph 6.

SB B787-A-27-00-0027-00A-932A-D Issue 002, Effectivity

Paragraph 1.

SB B787-A-27-00-0027-00A-934A-D Issue 002, Industry Support Information

Paragraph 2.

SB B787-A-27-00-0027-00A-932A-D Issue 002, Manpower

Paragraph 7.

SB B787-A-27-00-0027-00A-934A-D Issue 002, Material - Price and Availability

Paragraph 1.

Description

Group 1:

1. CONCURRENT REQUIREMENTS

None.

Applicable To: B787-A-27-00-0027-00A-931C-D

Model 787 Issue 002, 09 Mar 2015

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B787-81205-SB270027-00

Issue 002, 09 Mar 2015

AIRCRAFT SERVICE BULLETIN
2. BACKGROUND

This service bulletin gives instructions to install Flight Control Module (FCM) Operational Program Software

(OPS), FCM Loadable Diagnostic Information (LDI) Database (DB), FCM Compatibility (CMPT) DB, and

Central Maintenance Computer Function (CMCF) LDI DB software to address the following areas:

– Product improvements to spoiler system test

– Nuisance message reduction including

– Nose Wheel Steering (NWS) nuisance faults

– Long Range Radio Altimeter (LRRA) on-ground miscompare nuisance fault reports

– On-ground nuisance error in Total Air Temperature

– Aileron Actuator Confidence Test (ACT) nuisance failures

If the changes in this service bulletin are not done, the Flight Control Electronics (FCE) software may not

function as originally intended,which could result in deficiencies in the maintenance area which could result

in nuisance EICAS and Maintenance messages, and could cause intermittent indications in the flight deck.

Boeing Service Related Problem (SRP) 787 SRP-27-0245 is related to this service bulletin.

Boeing Fleet Team Digest 787-FTD-34-14004, and Boeing Correspondence Multi Operator Message MOMMOM-14-0579-01B are related to this change.

This table is provided to operators for planning purposes only. Refer to the applicable sections for more information.

Table 1

Planning Data Affected Data Module Reference

Data Module SB B787-A-27-00-0027-00A-932AD, Paragraph 1.B., Spares AffectedSpares Affected No

Data Module SB B787-A-27-00-0027-00A-932AD, Paragraph 5., ComplianceAD Related No

Data Module SB B787-A-27-00-0027-00A-932AD, Paragraph 8., Weight and Balance ChangesWeight and Balance Changed No

Data Module SB B787-A-27-00-0027-00A-932AD, Paragraph 9., Electrical Load DataElectrical Load Changed No

Data Module SB B787-A-27-00-0027-00A-932AD, Paragraph 11., Publications AffectedPublications Affected Yes

Data Module SB B787-A-27-00-0027-00A-932AD, Paragraph 11., Publications AffectedAirplane Flight Operations Affected (Flight Crew No

Operations Manual and/or FAA Approved Airplane Flight Manual)

Data Module SB B787-A-27-00-0027-00A-934AD, Paragraph 3.A., Kits/PartsKits/Parts Required No

Applicable To: B787-A-27-00-0027-00A-931C-D

Model 787 Issue 002, 09 Mar 2015

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Table 1

Planning Data Affected Data Module Reference

Data Module SB B787-A-27-00-0027-00A-934AD, Paragraph 3.B., Parts and Materials Supplied

by the Operator

Operator Supplied Parts/Material Yes

Data Module SB B787-A-27-00-0027-00A-934AD, Paragraph 6., Special Tooling Necessary to

do this Service Bulletin

Special Tooling Required No

3. ACTION

(CN-AA48474C)

Install the new Flight Control Module (FCM) Operational Program Software (OPS), FCM Loadable Diagnostic

Information (LDI) Database (DB), FCM Compatibility (CMPT) DB, and Central Maintenance Computer

Function (CMCF) LDI DB software and do the software check.

4. EFFECTIVITY

787-9 Airplanes. Refer to Data Module SB B787-A-27-00-0027-00A-932A-D, Paragraph 1., Effectivity for

the list of affected airplanes.

5. COMPLIANCE

Boeing recommends that the change given in this service bulletin be done within 12 months after the Issue

001 date of this service bulletin.

6. INDUSTRY SUPPORT INFORMATION

Boeing warranty remedies are available for airplanes in warranty as of April 17, 2014. Please refer to Data

Module SB B787-A-27-00-0027-00A-934A-D, Paragraph 2., Industry Support Information. The warranty

remedies will expire eight years from the original release date of this service bulletin.

7. MANPOWER

Refer to Data Module SB B787-A-27-00-0027-00A-932A-D, Paragraph 7., Manpower.

8. MATERIAL INFORMATION

Operator Supplied Parts/Materials.

Refer to Data Module SB B787-A-27-00-0027-00A-934A-D, Paragraph 1., Material - Price and Availability.

Applicable To: B787-A-27-00-0027-00A-931C-D

Model 787 End of data module Issue 002, 09 Mar 2015

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AIRCRAFT SERVICE BULLETIN
Service Bulletin B787-81205-SB270027-00

PLANNING INFORMATION

References

Reference Title

SB B787-A-27-00-0027-00A-934A-D Issue 002, Parts Necessary for Each Airplane

Paragraph 3.

787 AMM 24-22-00 AC GENERATION AND BUS CONTROL

787 AMM 44-11-00 CABIN SERVICES SYSTEM

CENTRAL MAINTENANCE COMPUTING

FUNCTION

787 AMM 45-11-00

787 AMM 45-13-00 ONBOARD DATA LOAD FUNCTION

ONBOARD BOEING ELECTRONIC DISTRIBUTION

SYSTEM

787 AMM 46-13-00

Description

Group 1:

1. Effectivity

A. Airplanes

This service bulletin is applicable to 787-9 Airplanes, line numbers 146, 169, 181 and 202 in 1 Group.

The Variable Numbers and Group information for the applicable airplanes is given below. An equivalent

change is on subsequent production airplanes. Refer to CN-AA48474 for data about this change.

Table 1

GROUP CONFIGURATION DESCRIPTION

787-9 Airplanes with Flight Control Electronics software installed that

may not be functioning correctly.

1 -

Airplane Models: 787-9

Table 2

Variable Number Group

ZB003 1

ZB167 1

ZB197-ZB198 1

Applicable To: B787-A-27-00-0027-00A-932A-D

Model 787 Issue 002, 09 Mar 2015

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AIRCRAFT SERVICE BULLETIN
B. Spares Affected

None.

2. Concurrent Requirements

None.

3. Reason

This service bulletin gives instructions to install Flight Control Module (FCM) Operational Program Software

(OPS), FCM Loadable Diagnostic Information (LDI) Database (DB), FCM Compatibility (CMPT) DB, and

Central Maintenance Computer Function (CMCF) LDI DB software to address the following areas:

– Product improvements to spoiler system test

– Nuisance message reduction including

– Nose Wheel Steering (NWS) nuisance faults

– Long Range Radio Altimeter (LRRA) on-ground miscompare nuisance fault reports

– On-ground nuisance error in Total Air Temperature

– Aileron Actuator Confidence Test (ACT) nuisance failures

If the changes in this service bulletin are not done, the Flight Control Electronics (FCE) software may not

function as originally intended,which could result in deficiencies in the maintenance area which could result

in nuisance EICAS and Maintenance messages, and could cause intermittent indications in the flight deck.

Boeing Service Related Problem (SRP) 787 SRP-27-0245 is related to this service bulletin.

Boeing Fleet Team Digest 787-FTD-34-14004, and Boeing Correspondence Multi Operator Message MOMMOM-14-0579-01B are related to this change.

4. Description

Install the new Flight Control Module (FCM) Operational Program Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB), FCM Compatibility (CMPT) DB, and Central Maintenance Computer

Function (CMCF) LDI DB software and do the software check.

The work in this service bulletin is done in the maintenance zone(s) given below.

Table 3

Affected Maintenance Zones

Model Zone

787-9 117, 118, 145, 146

5. Compliance

Boeing recommends that the change given in this service bulletin be done within 12 months after the Issue

001 date of this service bulletin.

Applicable To: B787-A-27-00-0027-00A-932A-D

Model 787 Issue 002, 09 Mar 2015

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B787-81205-SB270027-00

Issue 002, 09 Mar 2015

AIRCRAFT SERVICE BULLETIN
6. Approval

This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified

in this service bulletin comply with the applicable regulations and are FAA approved, as well as European

Aviation Safety Agency (EASA)/Joint Aviation Authorities (JAA) approved for all EASA/JAA approved airplanes listed in the service bulletin effectivity. This service bulletin and its approval were based on the airplane

in its original Boeing delivery configuration or as modified by other approved Boeing changes.

If an airplane has a non-Boeing modification or repair that affects a component or system also affected by

this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval before

incorporating this service bulletin.

7. Manpower

The table below shows an estimate of the task hours necessary to do this change for each airplane. This

estimate is for direct labor only, done by an experienced crew. Adjust the estimate with operator task hour

data if necessary. The estimate does not include lost time. These are some examples of lost time:

– Time to adjust to the workplace

– Time to schedule the work

– Time to inspect the work

– Time to cure the materials

– Time to make the parts

– Time to find the tools

Table 4

Number of Per- Task Hours Elapsed Hours

sons

Task

Install and Check 1 2.75 2.75

Software

TOTAL FOR EACH AIRPLANE 2.75 2.75

This estimate gives general service bulletin incorporation time. The specific software data transfer times

can change the estimate given in the table.

8. Weight and Balance Changes

None.

9. Electrical Load Data

Not changed.

10. References

A. Existing Data:

1. Change Notice CN-AA48474B

2. Aircraft Maintenance Manual (AMM) 787 AMM 24-22-00, 787 AMM 44-11-00, 787 AMM 45-11-

00, 787 AMM 45-13-00, 787 AMM 46-13-00

Applicable To: B787-A-27-00-0027-00A-932A-D

Model 787 Issue 002, 09 Mar 2015

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3. Boeing Service Related Problem (SRP) 787 SRP-27-0245

4. Boeing Fleet Team Digest 787-FTD-34-14004

5. Boeing Correspondence Multi Operator Message MOM-MOM-14-0579-01B

B. Data Supplied with this Service Bulletin:

None.

C. Installation Requirement Modules Used in the Preparation of this Service Bulletin:

None.

11. Publications Affected

Table 5

Publication Chapter-Section

787 Fault Isolation Manual 787 FIM 45-11, 45-13, 46-13

787 Illustrated Parts Data 787 IPD ZA9-09, 27-00, 46-12

Damage Tolerance Based Structural Inspections:

Boeing has evaluated the repairs and/or changes in this service bulletin for effects on Fatigue Critical

Structure (FCS) and for changes to Damage Tolerance Inspections (DTI) required in the Maintenance

Program. This service bulletin does not affect FCS, therefore DTIs are not necessary.

12. Interchangeability and Intermixability of Parts

Refer to Data Module SB B787-A-27-00-0027-00A-934A-D, Paragraph 3., Parts Necessary for Each Airplane,

for interchangeability and intermixability information.

13. Software Accomplishment Summary

1. System affected by this change: Flight Controls

2. Software changes which affect operational procedures: None.

3. Other software improvements: Elimination of in-service findings associated to Flight Control Electronics

(FCE) software change.

Applicable To: B787-A-27-00-0027-00A-932A-D

Model 787 End of data module Issue 002, 09 Mar 2015

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Service Bulletin B787-81205-SB270027-00

MATERIAL INFORMATION

References

Reference Title

SB B787-A-27-00-0027-00A-932A-D Issue 002, References

Paragraph 10.

Description

Group 1:

1. Material - Price and Availability

The operator can supply the parts and materials shown in Paragraph 3., Parts Necessary for Each Airplane.

1. For Boeing provided Loadable Software (LSW) part numbers, order the LSW part number as follows:

Reference this service bulletin and submit your purchase order by one of these methods.

A. Order on-line via ATA Spec 2000 or The Boeing PART Page

B. Fax to (206) 662-7145

REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER

AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION.

2. For Supplier provided Loadable Software (LSW) part numbers, order the LSW part number from the

supplier.

Operators must order each instance of the Loadable Software (LSW) part numbers in Table 2 - Loadable

Software Attributes as shown in Paragraph 3.B., Parts and Materials Supplied by the Operator. The LSW

provider information is available in the Notes column of the Loadable Software Attributes Table.

2. Industry Support Information

Boeing warranty remedies are available for 787 airplanes in warranty as of April 17, 2014. For task hour

reimbursement for airplanes in warranty as of that date, send a warranty claim to Boeing Fleet Support

Contracts - Warranty. The parts for airplanes in warranty as of that date will be supplied at no charge. Send

a purchase order for the parts to Boeing Material Management. Please refer to this service bulletin number

and reference the airplane identification number(s) in your purchase order. The warranty remedies will expire

eight years from the original release date of this service bulletin.

3. Parts Necessary for Each Airplane

A. Kits/Parts:

None.

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B. Parts and Materials Supplied by the Operator:

To get the parts/materials shown below, refer to Paragraph 1., Material - Price and Availability.

Table 1 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

27 FCM CMPT *[1] *[2] *[3]

DB

FCM CMPT

DATABASE

HNP50-AD04- FCM-R LS1071950

5002

27 FCM CMPT *[1] *[2] *[3]

DB

FCM CMPT

DATABASE

CIS MS FSM LS1185146

MSD-1

HNP50-AD04-

5002

27 FCM CMPT *[1] *[2] *[3]

DB

FCM CMPT

DATABASE

HNP50-AD04- FCM-C LS1521993

5002

27 FCM CMPT *[1] *[2] *[3]

DB

FCM CMPT

DATABASE

HNP50-AD04- FCM-L LS1731825

5002

27 FCM CMPT *[1] *[2] *[3] *[4]

DB

FCM CMPT

DATABASE

CIS MS FSM LS1765187

MSD-2

HNP50-AD04-

5002

FCM LDI 27 FCM LDI DB *[1] *[2] *[5] *[6]

DATABASE

HNP5C-AD09- FCM-R LS1071950

5021

FCM LDI 27 FCM LDI DB *[1] *[2] *[5] *[6]

DATABASE

CIS MS FSM LS1185146

MSD-1

HNP5C-AD09-

5021

FCM LDI 27 FCM LDI DB *[1] *[2] *[5] *[6]

DATABASE

HNP5C-AD09- FCM-C LS1521993

5021

FCM LDI 27 FCM LDI DB *[1] *[2] *[5] *[6]

DATABASE

HNP5C-AD09- FCM-L LS1731825

5021

FCM LDI 27 FCM LDI DB *[1] *[2] *[5] *[4] *[6]

DATABASE

CIS MS FSM LS1765187

MSD-2

HNP5C-AD09-

5021

HNP5C-AL01- FCM-R LS1071950 FCM OPS 27 FCM OPS *[1] *[2] *[5] *[7]

5021

CIS MS FSM LS1185146 FCM OPS 27 FCM OPS *[1] *[2] *[5] *[7]

MSD-1

HNP5C-AL01-

5021

HNP5C-AL01- FCM-C LS1521993 FCM OPS 27 FCM OPS *[1] *[2] *[5] *[7]

5021

HNP5C-AL01- FCM-L LS1731825 FCM OPS 27 FCM OPS *[1] *[2] *[5] *[7]

5021

CIS MS FSM LS1765187 FCM OPS 27 FCM OPS *[1] *[2] *[5] *[4] *[7]

MSD-2

HNP5C-AL01-

5021

27 FCM ADRF *[1] *[2] *[8] *[9]

DB

FCM ADRF

DATABASE

HNP21-AD0E- FCM-R LS1071950

5002

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Table 1 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

27 FCM ADRF *[1] *[2] *[8] *[9]

DB

FCM ADRF

DATABASE

CIS MS FSM LS1185146

MSD-1

HNP21-AD0E5002

27 FCM ADRF *[1] *[2] *[8] *[9]

DB

FCM ADRF

DATABASE

HNP21-AD0E- FCM-C LS1521993

5002

27 FCM ADRF *[1] *[2] *[8] *[9]

DB

FCM ADRF

DATABASE

HNP21-AD0E- FCM-L LS1731825

5002

27 FCM ADRF *[1] *[2] *[8] *[4] *[9]

DB

FCM ADRF

DATABASE

CIS MS FSM LS1765187

MSD-2

HNP21-AD0E5002

CENTRAL 45 LDI DB *[1] *[2] *[10]

MAINTENANCE

COMPUTER

FUNCTION

CIS MS FSM LS1185146

MSD-1

BCG4F-45LD0033

CENTRAL 45 LDI DB *[1] *[2] *[10]

MAINTENANCE

COMPUTER

FUNCTION

BCG4F-45LD- CIS MS FSM-1 LS1205130

0033

CENTRAL 45 LDI DB *[1] *[2] *[10]

MAINTENANCE

COMPUTER

FUNCTION

BCG4F-45LD- CCR GPM-R7 LS1267201

0033

CENTRAL 45 LDI DB *[1] *[2] *[11] *[10]

MAINTENANCE

COMPUTER

FUNCTION

BCG4F-45LD- CIS MS FSM-2 LS1455153

0033

CENTRAL 45 LDI DB *[1] *[2] *[10]

MAINTENANCE

COMPUTER

FUNCTION

BCG4F-45LD- CCR GPM-L7 LS1696327

0033

CENTRAL 45 LDI DB *[1] *[2] *[4] *[10]

MAINTENANCE

COMPUTER

FUNCTION

CIS MS FSM LS1765187

MSD-2

BCG4F-45LD0033

*[1] This software part number is used in production.

*[2] Boeing provided loadable software.

*[3] Reference part number HNP50AD04-5002 for ordering purposes.

*[4] If the MSD-2 is installed on the airplane.

*[5] Loading of 27 FCM OPS HNP5C-AL01-5021 and 27 FCM LDI DB HNP5C-AD09-5021 in Loadable Software (LSW) part numbers in

Table 1 - Loadable Software Attributes requires the reload of 27 FCM ADRF DB HNP21-AD0E-5002, which is available in LS1185146

(CIS MS FSM MSD-1) or LS1765187 (CIS MS FSM MSD-2), if the MSD-2 is installed on the airplane.

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Table 1 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

*[6] Reference part number HNP5CAD09-5021 for ordering purposes.

*[7] Reference part number HNP5CAL01-5021 for ordering purposes.

*[8] Reference part number HNP21AD0E5002 for ordering purposes.

*[9] Software is required to be reloaded on the load of 27 FCM OPS HNP5C-AL01-5021 and 27 FCM LDI DB HNP5C-AD09-5021. Refer

to Loadable Software (LSW) part numbers in Table 1 - Loadable Software Attributes.

*[10]Reference part number BCG4F45LD0033 for ordering purposes.

*[11]If the FSM-2 is installed on the airplane.

C. Parts Modified and Reidentified:

None.

D. Parts Removed and Not Replaced:

None.

4. Parts Necessary to Change Spares

None.

5. Special Tooling - Price and Availability

None.

6. Special Tooling Necessary to do this Service Bulletin

No special tools or equipment are necessary to do the change in this service bulletin. But, maintenance and

overhaul tools in the manuals given in Data Module SB B787-A-27-00-0027-00A-932A-D, Paragraph 10.,

References, can be necessary. Examine operator tool supply to make sure all necessary tools are available.

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Service Bulletin B787-81205-SB270027-00

ACCOMPLISHMENT INSTRUCTIONS

References

Reference Title

SB B787-A-27-00-0027-00A-932A-D Issue 002, References

Paragraph 10.

787 AMM 45-13-00 ONBOARD DATA LOAD FUNCTION

ONBOARD BOEING ELECTRONIC DISTRIBUTION

SYSTEM

787 AMM 46-13-00

787 AMM 24-22-00 AC GENERATION AND BUS CONTROL

787 AMM 44-11-00 CABIN SERVICES SYSTEM

CENTRAL MAINTENANCE COMPUTING

FUNCTION

787 AMM 45-11-00

Procedure

Group 1:

1. GENERAL INFORMATION

CAUTION: KEEP THE WORK AREA, WIRES AND ELECTRICAL BUNDLES CLEAN OF METAL PARTICLES OR CONTAMINATION WHEN YOU USE TOOLS. UNWANTED MATERIAL, METAL

PARTICLES OR CONTAMINATION CAUGHT IN WIRE BUNDLES CAN CAUSE DAMAGE

TO THE BUNDLES. DAMAGED WIRE BUNDLES CAN CAUSE SPARKS OR OTHER

ELECTRICAL DAMAGE.

NOTE: 1. Manual titles are referred to by acronyms. Refer to Data Module SB B787-A-27-00-0027-00A932A-D, Paragraph 10., References, for definition of the acronyms.

2. Obey all of the warnings and cautions given in the specified manual sections.

3. Unless shown differently, these dimensions and tolerances are used:

– Linear dimensions are in inches

– Tolerance on linear dimensions, other than rivet and bolt edge margins, is plus or minus

0.03 inch

– Tolerance on rivet and bolt edge margin is plus or minus 0.05 inch

– Angular tolerance is plus or minus 2 degrees

– Hole dimensions for standard solid rivets and fasteners are in SRM Chapter 51

– Torque Values:

– Values for structural fasteners are given in 787 Structural Repair Manual, Chapter 51.

– Values for airframe maintenance tasks are included in Chapter 20 of 787 Aircraft Maintenance Manual (AMM).

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– Values for electrical maintenance tasks are included in Chapter 20 of Standard Wiring

Practices Manual (SWPM).

– Values for engine maintenance tasks are included in Chapter 70 of 787 Aircraft Maintenance Manual (AMM).

– Non-standard torque values for maintenance tasks are included in the applicable installation step.

4. These work instructions refer to procedures included in other Boeing documents. When the

words "refer to" are used and the operator has an accepted alternative procedure, the accepted

alternative procedure can be used. When the words "in accordance with" are included in the

instruction, the procedure in the Boeing document must be used.

5. Refer to 787 AMM 45-13-00 as an accepted procedure for the Onboard Data Load Function

(ODLF) and the software check.

6. Refer to 787 AMM 46-13-00 as an accepted procedure to stage software on a Mass Storage

Device (MSD).

7. The instructions in Step 2., Work Instructions and the Tasks can include operation of tools or

test equipment. Boeing Engineering Tool Drawings, the Illustrated Tool and Equipment Manual,

and the Special Tool and Ground Handling Drawing Index contain data on versions of the tools

or test equipment that you can use. It is permitted to use replaced tools. It is not permitted to

use superseded tools.

8. If it is necessary to remove more parts for access, you can remove those parts. If you can get

access without removing identified parts, it is not necessary to remove all of the identified parts.

Jacking and shoring limitations must be observed.

2. WORK INSTRUCTIONS

A. Supply electrical power to the airplane. Refer to 787 AMM 24-22-00 as an accepted procedure.

B. Install the new software in accordance with the Loadable Software Attributes table below. Refer to 787

AMM 44-11-00 or 787 AMM 46-13-00 as an accepted procedure.

NOTE: The procedure for staging software on a Mass Storage Device (MSD) is provided for reference

only. The operators can use their own procedure to stage the software on the MSD(s). Boeing

recommends that operators maintain the latest software on the MSD(s) so that it is available if

the software should become necessary, such as due to an unplanned component change. Refer

to Boeing Service Letter 787 SL-00-003 for more information. 

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(1) Load 27 FCM OPS, 27 FCM LDI DB, 27 CMPT DB to CIS MS FSM MSD-1 and CIS MS FSM MSD2. Refer to 787 AMM 46-13-00 as accepted procedure.

Table 1 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

CIS MS FSM LS1185146 FCM OPS 27 FCM OPS *[1] *[2] *[3]

MSD-1

HNP5C-AL01-

5021

CIS MS FSM LS1765187 FCM OPS 27 FCM OPS *[1] *[2] *[3] *[4]

MSD-2

HNP5C-AL01-

5021

FCM LDI 27 FCM LDI DB *[1] *[2] *[3]

DATABASE

CIS MS FSM LS1185146

MSD-1

HNP5C-AD09-

5021

FCM LDI 27 FCM LDI DB *[1] *[2] *[3] *[4]

DATABASE

CIS MS FSM LS1765187

MSD-2

HNP5C-AD09-

5021

27 FCM CMPT *[1] *[2] *[3]

DB

FCM CMPT

DATABASE

CIS MS FSM LS1185146

MSD-1

HNP50-AD04-

5002

27 FCM CMPT *[1] *[2] *[3] *[4]

DB

FCM CMPT

DATABASE

CIS MS FSM LS1765187

MSD-2

HNP50-AD04-

5002

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] Boeing provided loadable software.

*[4] If the MSD-2 is installed on the airplane, the software is loaded to MSD-2 automatically the next time the airplane is in air mode.

(2) Load 27 FCM OPS, 27 FCM LDI DB, 27 CMPT DB and 27 FCM ADRF DB concurrently to the left

FCM on the airplane using the ODLF. Refer to 787 AMM 45-13-00 as accepted procedure.

NOTE: One FCM needs to stay out of loader mode in order to provide the interlocks necessary

for the On Board Data Loading system to stay in loading mode. 

NOTE: If dataload fails on first attempt, select the START button again to dataload to the left

FCM.

Table 2 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

HNP5C-AL01- FCM-L LS1731825 FCM OPS 27 FCM OPS *[1] *[2] *[3] *[4]

5021

FCM LDI 27 FCM LDI DB *[1] *[2] *[3] *[4]

DATABASE

HNP5C-AD09- FCM-L LS1731825

5021

27 FCM CMPT *[1] *[2] *[3]

DB

FCM CMPT

DATABASE

HNP50-AD04- FCM-L LS1731825

5002

27 FCM ADRF *[1] *[2] *[3] *[5]

DB

FCM ADRF

DATABASE

HNP21-AD0E- FCM-L LS1731825

5002

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Table 2 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] Boeing provided loadable software.

*[4] Loading of 27 FCM OPS HNP5C-AL01-5021 and 27 FCM LDI DB HNP5C-AD09-5021 in Loadable Software (LSW) part numbers in

Table 1 - Loadable Software Attributes requires the reload of 27 FCM ADRF DB HNP21-AD0E-5002, which is available in LS1185146

(CIS MS FSM MSD-1) or LS1765187 (CIS MS FSM MSD-2), if the MSD-2 is installed on the airplane.

*[5] Software is required to be reloaded on the load of 27 FCM OPS HNP5C-AL01-5021 and 27 FCM LDI DB HNP5C-AD09-5021. Refer

to Loadable Software (LSW) part numbers in Table 1 - Loadable Software Attributes.

(3) Once the data load on the left FCM completes, load 27 FCM OPS, 27 FCM LDI DB, 27 CMPT DB

and 27 FCM ADRF DB to the right and center FCMs on the airplane using the ODLF. Refer to 787

AMM 45-13-00 as accepted procedure.

NOTE: If dataload fails on first attempt, select the START button again to dataload to the right

and center FCMs. 

Table 3 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

HNP5C-AL01- FCM-R LS1071950 FCM OPS 27 FCM OPS *[1] *[2] *[3] *[4]

5021

FCM LDI 27 FCM LDI DB *[1] *[2] *[3] *[4]

DATABASE

HNP5C-AD09- FCM-R LS1071950

5021

27 FCM CMPT *[1] *[2] *[3]

DB

FCM CMPT

DATABASE

HNP50-AD04- FCM-R LS1071950

5002

27 FCM ADRF *[1] *[2] *[3] *[5]

DB

FCM ADRF

DATABASE

HNP21-AD0E- FCM-R LS1071950

5002

HNP5C-AL01- FCM-C LS1521993 FCM OPS 27 FCM OPS *[1] *[2] *[3] *[4]

5021

FCM LDI 27 FCM LDI DB *[1] *[2] *[3] *[4]

DATABASE

HNP5C-AD09- FCM-C LS1521993

5021

27 FCM CMPT *[1] *[2] *[3]

DB

FCM CMPT

DATABASE

HNP50-AD04- FCM-C LS1521993

5002

27 FCM ADRF *[1] *[2] *[3] *[5]

DB

FCM ADRF

DATABASE

HNP21-AD0E- FCM-C LS1521993

5002

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] Boeing provided loadable software.

*[4] Loading of 27 FCM OPS HNP5C-AL01-5021 and 27 FCM LDI DB HNP5C-AD09-5021 in Loadable Software (LSW) part numbers in

Table 1 - Loadable Software Attributes requires the reload of 27 FCM ADRF DB HNP21-AD0E-5002, which is available in LS1185146

(CIS MS FSM MSD-1) or LS1765187 (CIS MS FSM MSD-2), if the MSD-2 is installed on the airplane.

*[5] Software is required to be reloaded on the load of 27 FCM OPS HNP5C-AL01-5021 and 27 FCM LDI DB HNP5C-AD09-5021. Refer

to Loadable Software (LSW) part numbers in Table 1 - Loadable Software Attributes.

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(4) Complete onboard data load of FCMs by performing a software configuration check of the FCM

and dataload history check.

NOTE: The dataload history check is to be completed before a data load to the GPMs, as data

will be erased with the LDI load on GPMs L7 and R7. 

(5) Load 45 LDI DB to CIS MS FSM MSD-1 and CIS MS FSM MSD-2. Refer to 787 AMM 46-13-00

as accepted procedure.

Table 4 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

CENTRAL 45 LDI DB *[1] *[2] *[3]

MAINTENANCE

COMPUTER

FUNCTION

CIS MS FSM LS1185146

MSD-1

BCG4F-45LD0033

CENTRAL 45 LDI DB *[1] *[2] *[3] *[4]

MAINTENANCE

COMPUTER

FUNCTION

CIS MS FSM LS1765187

MSD-2

BCG4F-45LD0033

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] Boeing provided loadable software.

*[4] If the MSD-2 is installed on the airplane, the software is loaded to MSD-2 automatically the next time the airplane is in air mode.

(6) Make sure the Central Maintenance Computer (CMC) is under control of the right CMC.

(a) If the Central Maintenance Computer (CMC) is not under control of the right CMC, switch CMC

control to the right CMC. Refer to 787 AMM 45-11-00 as an accepted procedure.

(7) Load 45 LDI DB to the CCR GPM L7 using the ODLF. Refer to 787 AMM 45-13-00 as an accepted

procedure.

NOTE: It is recommended to load GPMs in one cabinet first and when completed, load the GPM

in the other cabinet. Loading the GPMs concurrently can result in CCRs re-sync issue.

Dataload (DL) history may be deleted after loading LDIs on GPMs, so the verification of

DL history should be done separately for the LDI load on each GPM. 

Table 5 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

CENTRAL 45 LDI DB *[1] *[2] *[3]

MAINTENANCE

COMPUTER

FUNCTION

BCG4F-45LD- CCR GPM-L7 LS1696327

0033

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] Boeing provided loadable software.

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(8) Do a dataload history check.

(9) Switch CMC control to the left CMC.

(10) Load 45 LDI DB to the CCR GPM R7 using the ODLF. Refer to 787 AMM 45-13-00 as an accepted

procedure.

Table 6 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

CENTRAL 45 LDI DB *[1] *[2] *[3]

MAINTENANCE

COMPUTER

FUNCTION

BCG4F-45LD- CCR GPM-R7 LS1267201

0033

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] Boeing provided loadable software.

(11) Complete onboard data load for CCR GPM-L7 and CCR GPM-R7 by doing a software configuration

check and dataload history check. For software configuration check, view 42 - Left CCR GPMs L5-

L8 and make sure the Central Maintenance Computer Function (CMCF) LDI software is installed

in GPM-L7 and check 42 - Right CCR GPMs R5-R8 and verify CMCF LDI software is installed in

GPM-R7.

(12) Load 45 LDI DB to the CIS MS FSM-2 using the ODLF. Refer to 787 AMM 45-13-00 as an accepted

procedure.

NOTE: If the FSM-2 is installed on the airplane. 

Table 7 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

CENTRAL 45 LDI DB *[1] *[2] *[3] *[4]

MAINTENANCE

COMPUTER

FUNCTION

BCG4F-45LD- CIS MS FSM-2 LS1455153

0033

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] Boeing provided loadable software.

*[4] If the FSM-2 is installed on the airplane, the software is loaded to FSM-2 automatically the next time the airplane is in air mode.

(13) Load 45 LDI DB to the CIS MS FSM-1 using the ODLF. Refer to 787 AMM 45-13-00 as an accepted

procedure.

NOTE: A reset will occur, causing loss of maintenance laptop session and ODLF. Reset duration

is approximately 10 minutes. 

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Table 8 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

CENTRAL 45 LDI DB *[1] *[2] *[3]

MAINTENANCE

COMPUTER

FUNCTION

BCG4F-45LD- CIS MS FSM-1 LS1205130

0033

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] Boeing provided loadable software.

(14) Complete onboard data load of CIS MS FSM by doing a software configuration check and dataload

history check.

C. Put the airplane back to a serviceable condition.

Applicable To: B787-A-27-00-0027-00A-933A-D

Model 787 End of data module Issue 002, 09 Mar 2015

See Applicability of this data module

Page 23 of 23

EXPORT CONTROLLED ECCN: 9E991

BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.

B787-81205-SB270027-00

Issue 002, 09 Mar 2015

AIRCRAFT SERVICE BULLETIN