Exhibit
10.04


 


BLUE
CROSS


CONTROLLED AFFILIATE LICENSE
AGREEMENT


(Includes
revisions adopted by Member Plans through their June 12, 2003 meeting)


 


This Agreement by and
among Blue Cross and Blue Shield Association (“BCBSA”) and United Government
Services, LLC (“Controlled Affiliate”), a Controlled Affiliate of the Blue
Cross Plan(s), known as WellPoint Health Networks Inc. (“Plan”), which is also
a Party signatory hereto.


 


WHEREAS, BCBSA is the
owner of the BLUE CROSS and BLUE CROSS Design service marks;


 


WHEREAS, Plan and
Controlled Affiliate desire that the latter be entitled to use the BLUE CROSS
and BLUE CROSS Design service marks (collectively the “Licensed Marks”) as
service marks and be entitled to use the term BLUE CROSS in a trade name
(“Licensed Name”);


 


NOW THEREFORE, in
consideration of the foregoing and the mutual agreements hereinafter set forth
and for other good and valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, the parties hereby agree as follows:


 


1.                                      GRANT
OF LICENSE


 


Subject to the terms and
conditions of this Agreement, BCBSA hereby grants to Controlled Affiliate the
right to use the Licensed Marks and Name in connection with, and only in
connection with:  (i) health care plans
and related services, as defined in BCBSA’s License Agreement with Plan, and
administering the non-health portion of workers’ compensation insurance, and
(ii) underwriting the indemnity portion of workers’ compensation insurance,
provided that Controlled Affiliate’s total premium revenue comprises less than
15 percent of the sponsoring Plan’s net subscription revenue.


 


This grant of rights is
non-exclusive and is limited to the Service Area served by the Plan.  Controlled Affiliate may use the Licensed
Marks and Name in its legal name on the following conditions: (i) the legal
name must be approved in advance, in writing, by BCBSA; (ii) Controlled
Affiliate shall not do business outside the Service Area under any name or
mark; and (iii) Controlled Affiliate shall not use the Licensed Marks and Name,
or any derivative thereof, as part of any name or symbol used to identify
itself in any securities market. Controlled Affiliate may use the Licensed
Marks and Name in its Trade Name only with the prior, written, consent of
BCBSA.


 


2.                                      QUALITY
CONTROL


 


A.                                   Controlled
Affiliate agrees to use the Licensed Marks and Name only in connection with the
licensed services and further agrees to be bound by the conditions regarding
quality control shown in attached Exhibit A as they may be amended by BCBSA
from time-to-time.


 


Amended
as of  November 16, 2000


 

















 


B.                                     Controlled
Affiliate agrees to comply with all applicable federal, state and local laws.


 


C.                                     Controlled
Affiliate agrees that it will provide on an annual basis (or more often if
reasonably required by Plan or by BCBSA) a report or reports to Plan and BCBSA
demonstrating Controlled Affiliate’s compliance with the requirements of this
Agreement including but not limited to the quality control provisions of this
paragraph and the attached Exhibit A.


 


D.                                    Controlled
Affiliate agrees that Plan and/or BCBSA may, from time-to-time, upon reasonable
notice, review and inspect the manner and method of Controlled Affiliate’s
rendering of service and use of the Licensed Marks and Name.


 


E.                                      As
used herein, a Controlled Affiliate is defined as an entity organized and
operated in such a manner, that it meets the following requirements:


 


(1)                                  A
Plan or Plans authorized to use the Licensed Marks in the Service Area of the
Controlled Affiliate pursuant to separate License Agreement(s) with BCBSA,
other than such Controlled Affiliate’s License Agreement(s),  (the “Controlling Plan(s)”), must have the
legal authority directly or indirectly through wholly-owned subsidiaries to
select members of the Controlled Affiliate’s governing body having not less
than 50% voting control thereof and to:


 


(a)                                  prevent
any change in the articles of incorporation, bylaws or other establishing or
governing documents of the Controlled Affiliate with which the Controlling
Plan(s) do(es) not concur;


 


(b)                                 exercise
control over the policy and operations of the Controlled Affiliate at least
equal to that exercised by persons or entities (jointly or individually) other
than the Controlling Plan(s); and


 


Notwithstanding anything
to the contrary in (a) through (b) hereof, the Controlled Affiliate’s
establishing or governing documents must also require written approval by the
Controlling Plan(s) before the Controlled Affiliate can:


 


(i)                                     change
its legal and/or trade names;


 


(ii)                                  change
the geographic area in which it operates;


 


(iii)                               change
any of the type(s) of businesses in which it engages;


 


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(iv)                              create,
or become liable for by way of guarantee, any indebtedness, other than
indebtedness arising in the ordinary course of business;


 


(v)                                 sell
any assets, except for sales in the ordinary course of business or sales of
equipment no longer useful or being replaced;


 


(vi)                              make
any loans or advances except in the ordinary course of business;


 


(vii)                           enter
into any arrangement or agreement with any party directly or indirectly
affiliated with any of the owners or persons or entities with the authority to
select or appoint members or board members of the Controlled Affiliate, other
than the Plan or Plans (excluding owners of stock holdings of under 5% in a
publicly traded Controlled Affiliate);


 


(viii)                        conduct
any business other than under the Licensed Marks and Name;


 


(ix)                                take
any action that any Controlling Plan or BCBSA reasonably believes will adversely
affect the Licensed Marks and Name.


 


In addition, a Plan or
Plans directly or indirectly through wholly owned subsidiaries shall own at
least 50% of any for-profit Controlled Affiliate.


 


Or


 


(2)                                  A
Plan or Plans authorized to use the Licensed Marks in the Service Area of the
Controlled Affiliate pursuant to separate License Agreement(s) with BCBSA,
other than such Controlled Affiliate’s License Agreement(s), (the “Controlling
Plan(s)”), have the legal authority directly or indirectly through wholly-owned
subsidiaries to select members of the Controlled Affiliate’s governing body
having more than 50% voting control thereof and to:


 


(a)                                  prevent
any change in the articles of incorporation, bylaws or other establishing or
governing documents of the Controlled Affiliate with which the Controlling
Plan(s) do(es) not concur;


 


(b)                                 exercise
control over the policy and operations of the Controlled Affiliate.


 


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In addition, a Plan or
Plans directly or indirectly through wholly-owned subsidiaries shall own more
than 50% of any for-profit Controlled Affiliate.


 


 


3.                                      SERVICE
MARK USE


 


A.                                   Controlled
Affiliate recognizes the importance of a comprehensive national network of
independent BCBSA licensees which are committed to strengthening the Licensed
Marks and Name.  The Controlled
Affiliate further recognizes that its actions within its Service Area may
affect the value of the Licensed Marks and Name nationwide.


 


B.                                     Controlled
Affiliate shall at all times make proper service mark use of the Licensed Marks
and Name, including but not limited to use of such symbols or words as BCBSA
shall specify to protect the Licensed Marks and Name and shall comply with such
rules (generally applicable to Controlled Affiliates licensed to use the
Licensed Marks and Name) relative to service mark use, as are issued from
time-to-time by BCBSA.  Controlled
Affiliate recognizes and agrees that all use of the Licensed Marks and Name by
Controlled Affiliate shall inure to the benefit of BCBSA.


 


C.                                     Controlled
Affiliate may not directly or indirectly use the Licensed Marks and Name in a
manner that transfers or is intended to transfer in the Service Area the
goodwill associated therewith to another mark or name, nor may Controlled
Affiliate engage in activity that may dilute or tarnish the unique value of the
Licensed Marks and Name.


 


D.                                    If
Controlled Affiliate meets the standards of 2E(1) but not 2E(2) above and any
of  Controlled Affiliate’s advertising
or promotional material is reasonably determined by BCBSA and/or the Plan to be
in contravention of rules and regulations governing the use of the Licensed
Marks and Name,  Controlled Affiliate
shall for ninety (90) days thereafter obtain prior approval from BCBSA of
advertising and promotional efforts using the Licensed Marks and Name, approval
or disapproval thereof to be forthcoming within five (5) business days of
receipt of same by BCBSA or its designee. 
In all advertising and promotional efforts, Controlled Affiliate shall
observe the Service Area limitations applicable to Plan.


 


E.                                      Controlled
Affiliate shall use its best efforts in the Service Area to promote and build
the value of the Licensed Marks and Name.


 


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4.                                      SUBLICENSING
AND ASSIGNMENT


 


Controlled Affiliate shall not, directly or
indirectly, sublicense, transfer, hypothecate, sell, encumber or mortgage, by
operation of law or otherwise, the rights granted hereunder and any such act
shall be voidable at the sole option of Plan or BCBSA.  This Agreement and all rights and duties
hereunder are personal to Controlled Affiliate.


 


5.                                      INFRINGEMENT


 


Controlled Affiliate
shall promptly notify Plan and Plan shall promptly notify BCBSA of any
suspected acts of infringement, unfair competition or passing off that may
occur in relation to the Licensed Marks and Name.  Controlled Affiliate shall not be entitled to require Plan or
BCBSA to take any actions or institute any proceedings to prevent infringement,
unfair competition or passing off by third parties.  Controlled Affiliate agrees to render to Plan and BCBSA, without
charge, all reasonable assistance in connection with any matter pertaining to
the protection of the Licensed Marks and Name by BCBSA.


 


6.                                      LIABILITY
INDEMNIFICATION


 


Controlled Affiliate and
Plan hereby agree to save, defend, indemnify and hold BCBSA harmless from and
against all claims, damages, liabilities and costs of every kind, nature and
description (except those arising solely as a result of BCBSA’s negligence)
that may arise as a result of or related to Controlled Affiliate’s rendering of
services under the Licensed Marks and Name.


 


7.                                      LICENSE
TERM


 


A.                                   Except
as otherwise provided herein, the license granted by this Agreement shall
remain in effect for a period of one (1) year and shall be automatically
extended for additional one (1) year periods unless terminated pursuant to the
provisions herein.


 


B.                                     This
Agreement and all of Controlled Affiliate’s rights hereunder shall immediately
terminate without any further action by any party or entity in the event that
Plan ceases to be authorized to use the Licensed Marks and Name.


 


C.                                     Notwithstanding
any other provision of this Agreement, this license to use the Licensed Marks
and Name may be forthwith terminated by the Plan or the affirmative vote of the
majority of the Board of Directors of BCBSA present and voting at a special
meeting expressly called by BCBSA for the purpose on ten (10) days written
notice to the Plan advising of the specific matters at issue and granting the
Plan an opportunity to be heard and to present its response to


 


5

















 


the Board for:  (1) failure to comply with any applicable
minimum capital or liquidity requirement under the quality control standards of
this Agreement; or (2) failure to comply with the “Organization and Governance”
quality control standard of this Agreement; or (3) impending financial
insolvency; or (4) for a Smaller Controlled Affiliate (as defined in Exhibit
A), failure to comply with any of the applicable requirements of Standards 2,
3, 4, 5 or 7 of attached Exhibit A; or (5) the pendency of any action
instituted against the Controlled Affiliate seeking its dissolution or
liquidation of its assets or seeking appointment of a trustee, interim trustee,
receiver or other custodian for any of its property or business or seeking the
declaration or establishment of a trust for any of its property or business,
unless this Controlled Affiliate License Agreement has been earlier terminated
under paragraph 7(e); or (6) failure by a Controlled Affiliate that meets the
standards of 2E(1) but not 2E(2) above to obtain BCBSA’s written consent to a
change in the identity of any owner, in the extent of ownership, or in the
identity of any person or entity with the authority to select or appoint
members or board members, provided that as to publicly traded Controlled
Affiliates this provision shall apply only if the change affects a person or
entity that owns at least 5% of the Controlled Affiliate’s stock before or after
the change; or (7) such other reason as is determined in good faith immediately
and irreparably to threaten the integrity and reputation of BCBSA, the Plans,
any other licensee including Controlled Affiliate and/or the Licensed Marks and
Name.


 


D.                                    Except
as otherwise provided in Paragraphs 7(B), 7(C) or 7(E) herein, should
Controlled Affiliate fail to comply with the provisions of this Agreement and
not cure such failure within thirty (30) days of receiving written notice
thereof (or commence a cure within such thirty day period and continue diligent
efforts to complete the cure if such curing cannot reasonably be completed
within such thirty day period) BCBSA or the Plan shall have the right to issue
a notice that the Controlled Affiliate is in a state of noncompliance.   If a state of noncompliance as aforesaid is
undisputed by the Controlled Affiliate or is found to exist by a mandatory
dispute resolution panel and is uncured as provided above, BCBSA shall have the
right to seek judicial enforcement of the Agreement or to issue a notice of
termination thereof.   Notwithstanding
any other provisions of this Agreement, any disputes as to the termination of
this License pursuant to Paragraphs 7(B), 7(C) or 7(E) of this Agreement shall
not be subject to mediation and mandatory dispute resolution.  All other disputes between BCBSA, the Plan
and/or Controlled Affiliate shall be submitted promptly to mediation and
mandatory dispute resolution.  The
mandatory dispute resolution panel shall have authority to issue orders for
specific performance and assess monetary penalties.  Except, however, as provided in Paragraphs 7(B) and 7(E) of this
Agreement, this license to use the Licensed Marks and Name may not be finally
terminated for any reason without the affirmative vote of a majority of the
present and voting members of the Board of Directors of BCBSA.


 


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E.                                      This
Agreement and all of Controlled Affiliate’s rights hereunder shall immediately
terminate without any further action by any party or entity in the event that:


 


(1)                                  Controlled
Affiliate shall no longer comply with item 2(E) above;


 


(2)                                  Appropriate
dues, royalties and other payments for Controlled Affiliate pursuant to
paragraph 9 hereof, which are the royalties for this License Agreement, are
more than sixty (60) days in arrears to BCBSA; or


 


(3)                                  Any
of the following events occur:  (i) a
voluntary petition shall be filed by Controlled Affiliate seeking bankruptcy,
reorganization, arrangement with creditors or other relief under the bankruptcy
laws of the United States or any other law governing insolvency or debtor
relief, or (ii) an involuntary petition or proceeding shall be filed against
Controlled Affiliate seeking bankruptcy, reorganization, arrangement with
creditors or other relief under the bankruptcy laws of the United States or any
other law governing insolvency or debtor relief and such petition or proceeding
is consented to or acquiesced in by Controlled Affiliate or is not dismissed
within sixty (60) days of the date upon which the petition or other document
commencing the proceeding is served upon the Controlled Affiliate, or (iii) an
order for relief is entered against Controlled Affiliate in any case under the
bankruptcy laws of the United States, or Controlled Affiliate is adjudged
bankrupt or insolvent as those terms are defined in the Uniform Commercial Code
as enacted in the State of Illinois by any court of competent jurisdiction, or
(iv) Controlled Affiliate makes a general assignment of its assets for the
benefit of creditors, or (v) the Department of Insurance or other regulatory
agency assumes control of Controlled Affiliate or delinquency proceedings
(voluntary or involuntary) are instituted, or (vi) an action is brought by
Controlled Affiliate seeking its dissolution or liquidation of its assets or
seeking the appointment of a trustee, interim trustee, receiver or other
custodian for any of its property or business, or (vii) an action is instituted
by any governmental entity or officer against Controlled Affiliate seeking its
dissolution or liquidation of its assets or seeking the appointment of a
trustee, interim trustee, receiver or other custodian for any of its property
or business and such action is consented to or acquiesced in by Controlled
Affiliate or is not dismissed within one hundred thirty (130) days of the date
upon which the pleading or other document commencing the action is served upon
the Controlled Affiliate, provided that if the action is stayed or its
prosecution is enjoined, the one hundred thirty (130) day period is tolled for
the duration of the stay or injunction, and provided further, that the
Association’s Board of Directors may toll or extend the 130 day period at any
time prior to its expiration, or (viii) a trustee, interim trustee, receiver or
other custodian for any of Controlled Affiliate’s property or business is
appointed or the Controlled Affiliate is ordered dissolved or liquidated.  Notwithstanding any other provision of this
Agreement,


 


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a declaration or a
request for declaration of the existence of a trust over any of the Controlled
Affiliate’s property or business shall not in itself be deemed to constitute or
seek appointment of a trustee, interim trustee, receiver or other custodian for
purposes of subparagraphs 7(e)(3)(vii) and (viii) of this Agreement.


 


F.                                      Upon
termination of this Agreement for cause or otherwise, Controlled Affiliate
agrees that it shall immediately discontinue all use of the Licensed Marks and
Name, including any use in its trade name.


 


G.                                     Upon
termination of this Agreement, Controlled Affiliate shall immediately notify
all of its customers that it is no longer a licensee of BCBSA and, if directed
by the Association’s Board of Directors, shall provide instruction on how the
customer can contact BCBSA or a designated licensee to obtain further
information on securing coverage.  The
notification required by this paragraph shall be in writing and in a form
approved by BCBSA.  The BCBSA shall have
the right to audit the terminated entity’s books and records to verify
compliance with this paragraph.


 


H.                                    In
the event this Agreement terminates pursuant to 7(b) hereof, or in the event
the Controlled Affiliate is a Larger Controlled Affiliate (as defined in
Exhibit A), upon termination of this Agreement, the provisions of Paragraph
7.G. shall not apply and the following provisions shall apply:


 


(1)                                  The
Controlled Affiliate shall send a notice through the U.S. mails, with first
class postage affixed, to all individual and group customers, providers,
brokers and agents of products or services sold, marketed, underwritten or
administered by the Controlled Affiliate under the Licensed Marks and
Name.  The form and content of the
notice shall be specified by BCBSA and shall, at a minimum, notify the
recipient of the termination of the license, the consequences thereof, and
instructions for obtaining alternate products or services licensed by
BCBSA.  This notice shall be mailed
within 15 days after termination.


 


(2)                                  The
Controlled Affiliate shall deliver to BCBSA within five days of a request by
BCBSA a listing of national accounts in which the Controlled Affiliate is
involved (in a control, participating or servicing capacity), identifying the
national account and the Controlled Affiliate’s role therein.


 


(3)                                  Unless
the cause of termination is an event respecting BCBSA stated in paragraph 15(a)
or (b) of the Plan’s license agreement with BCBSA to use the Licensed Marks and
Name, the Controlled Affiliate, the Plan, and any other Licensed Controlled
Affiliates of the Plan shall be jointly liable for payment to BCBSA of an
amount equal to $25 multiplied by the number of Licensed Enrollees of the
Controlled Affiliate; provided that if any other Plan is permitted by BCBSA to
use marks or names licensed by BCBSA in the Service Area


 


8

















 


established by this
Agreement, the payment shall be multiplied by a fraction, the numerator of
which is the number of Licensed Enrollees of the Controlled Affiliate, the
Plan, and any other Licensed Controlled Affiliates and the denominator of which
is the total number of Licensed Enrollees in the Service Area.  Licensed Enrollee means each and every
person and covered dependent who is enrolled as an individual or member of a
group receiving products or services sold, marketed or administered under marks
or names licensed by BCBSA as determined at the earlier of (i) the end of the
last fiscal year of the terminated entity which ended prior to termination or
(ii) the fiscal year which ended before any transactions causing the
termination began.  Notwithstanding the
foregoing, the amount payable pursuant to this subparagraph H. (3) shall be due
only to the extent that, in BCBSA’s opinion, it does not cause the net worth of
the Controlled Affiliate, the Plan or any other Licensed Controlled Affiliates
of the Plan to fall below 100% of the capital benchmark formula, or its
equivalent under any successor formula, as set forth in the applicable
financial responsibility standards established by BCBSA (provided such
equivalent is approved for purposes of this sub paragraph by the affirmative
vote of three-fourths of the Plans and three-fourths of the total then current
weighted vote of all the Plans); measured as of the date of termination, and
adjusted for the value of any transactions not made in the ordinary course of
business.  This payment shall not be due
in connection with transactions exclusively by or among Plans or their
affiliates, including reorganizations, combinations or mergers, where the BCBSA
Board of Directors determines that the license termination does not result in a
material diminution in the number of Licensed Enrollees or the extent of their
coverage.


 


(4)                                  BCBSA
shall have the right to audit the books and records of the Controlled
Affiliate, the Plan, and any other Licensed Controlled Affiliates of the Plan
to verify compliance with this paragraph 7.H.


 


(5)                                  As
to a breach of 7.H.(1), (2), (3) or (4), the parties agree that the obligations
are immediately enforceable in a court of competent jurisdiction.  As to a breach of 7.H.(1), (2) or (4) by the
Controlled Affiliate, the parties agree there is no adequate remedy at law and
BCBSA is entitled to obtain specific performance.


 


I.                                         In
the event the Controlled Affiliate is a Smaller Controlled Affiliate (as
defined in Exhibit A), the Controlled Affiliate agrees to be jointly liable for
the amount described in H.3. hereof upon termination of the BCBSA license
agreement of any Larger Controlled Affiliate of the Plan.


 


J.                                        BCBSA
shall be entitled to enjoin the Controlled Affiliate or any related party in a
court of competent jurisdiction from entry into any transaction which would
result in a termination of this Agreement unless the Plan’s license from BCBSA
to use the Licensed Marks and Names has been terminated


 


9

















 


pursuant to 10(d) of the
Plan’s license agreement upon the required 6 month written notice.


 


K.                                    BCBSA
acknowledges that it is not the owner of assets of the Controlled Affiliate.


 


L.                                      In
the event that the Plan has more than 50 percent voting control of the
Controlled Affiliate under Paragraph 2(E)(2) above and is a Larger Controlled
Affiliate (as defined in Exhibit A), then the vote called for in Paragraphs
7(C) and 7(D) above shall require the affirmative vote of three-fourths of the
Plans and three-fourths of the total then current weighted vote of all the
Plans.


 


8.                                      DISPUTE
RESOLUTION


 


The parties agree that
any disputes between them or between or among either of them and one or more
Plans or Controlled Affiliates of Plans that use in any manner the Blue Cross
and Blue Cross Marks and Name are subject to the Mediation and Mandatory
Dispute Resolution process attached to and made a part of Plan’s License from
BCBSA to use the Licensed Marks and Name as Exhibits 5, 5A and 5B as amended
from time-to-time, which documents are incorporated herein by reference as
though fully set forth herein.


 


9.                                      LICENSE
FEE


 


Controlled Affiliate will
pay to BCBSA a fee for this License determined pursuant to the formula(s) set
forth in Exhibit B.


 


10.                               JOINT
VENTURE


 


Nothing contained in the
Agreement shall be construed as creating a joint venture, partnership, agency
or employment relationship between Plan and Controlled Affiliate or between
either and BCBSA.


 


Amended
as of March 11, 1999


 


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11.                               NOTICES
AND CORRESPONDENCE


 


Notices regarding the
subject matter of this Agreement or breach or termination thereof shall be in
writing and shall be addressed in duplicate to the last known address of each
other party, marked respectively to the attention of its President and, if any,
its General Counsel.


 


12.                               COMPLETE
AGREEMENT


 


This Agreement contains
the complete understandings of the parties in relation to the subject matter
hereof.  This Agreement may only be
amended by the affirmative vote of three-fourths of the Plans and three-fourths
of the total then current weighted vote of all the Plans as officially recorded
by the BCBSA Corporate Secretary.


 


13.                               SEVERABILITY


 


If any term of this
Agreement is held to be unlawful by a court of competent jurisdiction, such
findings shall in no way affect the remaining obligations of the parties
hereunder and the court may substitute a lawful term or condition for any
unlawful term or condition so long as the effect of such substitution is to
provide the parties with the benefits of this Agreement.


 


14.                               NONWAIVER


 


No waiver by BCBSA of any
breach or default in performance on the part of Controlled Affiliate or any
other licensee of any of the terms, covenants or conditions of this Agreement
shall constitute a waiver of any subsequent breach or default in performance of
said terms, covenants or conditions.


 


14A.                      VOTING


 


For all provisions of
this Agreement referring to voting, the term ‘Plans’ shall mean all entities
licensed under the Blue Cross License Agreement and/or the Blue Shield License
Agreement, and in all votes of the Plans under this Agreement the Plans shall
vote together.  For weighted votes of
the Plans, the Plan shall have a number of votes equal to the number of
weighted votes (if any) that it holds as a Blue Cross Plan plus the number of
weighted votes (if any) that it holds as a Blue Shield Plan.  For all other votes of the Plans, the Plan
shall have one vote.  For all questions
requiring an affirmative three-fourths weighted vote of the Plans, the
requirement shall be deemed satisfied with a lesser weighted vote unless six
(6) or more Plans fail to cast weighted votes in favor of the question.


 


Amended
as of  June 16, 2000


 


11

















 


THIS PAGE IS
INTENTIONALLY BLANK.


 


12

















 


15.                               GOVERNING
LAW


 


This Agreement shall be
governed by, and construed and interpreted in accordance with, the laws of the
State of Illinois.


 


16.                               HEADINGS


 


The headings inserted in
this agreement are for convenience only and shall have no bearing on the
interpretation hereof.


 


IN WITNESS WHEREOF, the
parties have caused this License Agreement to be executed and effective as of
the date of last signature written below.


 


 


	
  United Government Services, LLC:

  	
   

  
	
   

  
	
  By:

  	
  /s/
  Timothy F. Cullen

  	
   

  
	
   

  
	
  Date:

  	
  9/24/03

  	
   

  
	
   

  
	
   

  
	
  WellPoint Health Networks, Inc.:

  	
   

  
	
   

  
	
  By:

  	
  /s/
  Leonard Schaeffer

  	
   

  
	
   

  
	
  Date:

  	
  9/24/03

  	
   

  
	
   

  
	
   

  
	
  BLUE CROSS AND BLUE SHIELD ASSOCIATION

  	
   

  
	
   

  
	
  By:

  	
  /s/
  Roger G. Wilson

  	
   

  
	
   

  
	
  Date:

  	
  9/24/03

  	
   

  
										



 


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EXHIBIT A


 


 


CONTROLLED AFFILIATE LICENSE STANDARDS


June 2003


PREAMBLE


 


 


The standards for
licensing Controlled Affiliates are established by BCBSA and are subject to
change from time-to-time upon the affirmative vote of three-fourths (3/4) of
the Plans and three-fourths (3/4) of the total weighted vote.  Each licensed Plan is required to use a
standard Controlled Affiliate license form provided by BCBSA and to cooperate
fully in assuring that the licensed Controlled Affiliate maintains compliance
with the license standards.


 


The Controlled Affiliate
License provides a flexible vehicle to accommodate the potential range of
health and workers’ compensation related products and services Plan Controlled
Affiliates provide.  The Controlled
Affiliate License collapses former health Controlled Affiliate licenses (HCC,
HMO, PPO, TPA, and IDS) into a single license using the following
business-based criteria to provide a framework for license standards:


 


•                  Percent
of Controlled Affiliate controlled by parent: 
Greater than 50 percent or 50 percent?


 


•                  Risk
assumption:  yes or no?


 


•                  Medical
care delivery:  yes or no?


 


•                  Size
of the Controlled Affiliate: If the Controlled Affiliate has health or workers’
compensation administration business, does such business constitute 15 percent
or more of the parent’s and other licensed health subsidiaries’ member
enrollment?


 


Amended
September 19, 2002


 


14

















 


For purposes of
definition:


 


•                  A
“smaller Controlled Affiliate:”  (1)
comprises less than fifteen percent (15%) of Plan’s and its licensed Controlled
Affiliates’ total member enrollment (as reported on the BCBSA Quarterly
Enrollment Report, excluding rider and freestanding coverage, and treating an
entity seeking licensure as licensed);* or (2) underwrites the indemnity
portion of workers’ compensation insurance and has total premium revenue less
than 15 percent of the sponsoring Plan’s net subscription revenue.


 


•                  A
“larger Controlled Affiliate” comprises fifteen percent (15%) or more of Plan’s
and its licensed Controlled Affiliates’ total member enrollment (as reported on
the BCBSA Quarterly Enrollment Report, excluding rider and freestanding
coverage, and treating an entity seeking licensure as licensed.)*


 


Changes in Controlled
Affiliate status:


 


If any Controlled Affiliate’s
status changes regarding: its Plan ownership level, its risk acceptance or
direct delivery of medical care, the Controlled Affiliate shall notify BCBSA
within thirty (30) days of such occurrence in writing and come into compliance
with the applicable standards within six (6) months.


 


If a smaller Controlled
Affiliate’s health and workers’ compensation administration business reaches or
surpasses fifteen percent (15%) of the total member enrollment of the Plan and
licensed Controlled Affiliates, the Controlled Affiliate shall:


 


Amended
September 19, 2002


 


15

















 


1.               Within thirty (30)
days, notify BCBSA of this fact in writing, including evidence that the
Controlled Affiliate meets the minimum liquidity and capital (BCBSA “Health
Risk-Based Capital (HRBC)” as defined by the NAIC and state-established minimum
reserve) requirements of the larger Controlled Affiliate Financial
Responsibility standard; and


 


2.               Within six (6)
months after reaching or surpassing the fifteen percent (15%) threshold,
demonstrate compliance with all license requirements for a larger Controlled
Affiliate.


 


If a Controlled Affiliate
that underwrites the indemnity portion of workers’ compensation insurance
receives a change in rating or proposed change in rating, the Controlled
Affiliate shall notify BCBSA within 30 days of notification by the external
rating agency.


 












* For purposes of this
calculation,


 


The numerator equals:


 


Applicant Controlled
Affiliate’s member enrollment, as defined in BCBSA’s Quarterly Enrollment
Report (excluding rider and freestanding coverage).


 


The denominator equals:


 


Numerator PLUS Plan and
all other licensed Controlled Affiliates’ member enrollment, as reported in
BCBSA’s Quarterly Enrollment Report (excluding rider and freestanding coverage).


 


Amended
September 19, 2002


 


16

















 


STANDARDS
FOR LICENSED CONTROLLED AFFILIATES


 


As described in Preamble section of Exhibit A to the Affiliate
License Agreement, each controlled affiliate seeking licensure must answer four
questions.  Depending on the controlled
affiliate’s answers, certain standards apply:


 


1.                     What
percent of the controlled affiliate is controlled by the parent Plan?


 


	
  More than 50%

  	
   

  	
  50%

  	
   

  	
  100% and Primary Business is

  Government Non-Risk

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  

  	
   

  	
  

  	
   

  	
  

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Standard 1A, 4

  	
   

  	
  Standard 1B, 4

  	
   

  	
  Standard 4*,10A

  



 












* Applicable only if using the names and marks.


 


IN ADDITION,


 


2.                     Is
risk being assumed?


 


	
  Yes

  	
   

  	
  No

  
	
  

  	
   

  	
  

  	
   

  	
  

  	
   

  	
  

  	
   

  	
  

  	
   

  	
  

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Controlled Affiliate
  underwrites any indemnity portion of workers’ compensation insurance

  

  Standards 7A-7E, 12

  	
   

  	
  Controlled Affiliate
  comprises < 15% of total member enrollment of Plan and its licensed
  affiliates, and does not underwrite the indemnity portion of workers’
  compensation insurance

   

  

  	
   

  	
  Controlled Affiliate
  comprises > 15% of total member enrollment of Plan and its licensed
  affiliates, and does not underwrite the indemnity portion of workers’
  compensation insurance

   

  

  	
   

  	
  Controlled Affiliate
  comprises < 15% of total member enrollment of Plan and its licensed
  affiliates

   

  

  	
   

  	
  Controlled Affiliate
  comprises > 15% of total member enrollment of Plan and its licensed
  affiliates

   

  

   

  Standard 6H

  	
   

  	
  Controlled Affiliate’s
  Primary Business is Government Non-Risk

   

  

   

   

  Standard 10B

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Standard 2 (Guidelines
  1.1,1.2) and Standard 11

  	
   

  	
  Standard 6H

  	
   

  	
  Standard 2  (Guidelines 1.1,1.3) and Standard 11

  	
   

  	
   

  	
   

  	
   

  



 


IN ADDITION,


 


3.                     Is
medical care being directly provided?


 


	
  Yes

  	
   

  	
  No

  
	
   

  	
   

  	
   

  
	
  

  	
   

  	
  

  
	
   

  	
   

  	
   

  
	
  Standard 3A

  	
   

  	
  Standard 3B

  



 


IN ADDITION,


 


4.                     If
the controlled affiliate has health or workers’ compensation administration
business, does such business comprise 15% or more of the total member
enrollment of Plan and its licensed controlled affiliates?


 


	
  Yes

  	
   

  	
  No

  
	
  

  	
   

  	
  

  	
   

  	
  

  	
   

  	
  

  	
   

  	
  

  
	
  Standards 6A-6J

  	
   

  	
  Controlled Affiliate is
  not a former primary licensee and elects to participate in BCBSA national
  programs

  	
   

  	
  Controlled Affiliate is
  a former primary licensee

  	
   

  	
  Controlled Affiliate is
  not a former primary licensee and does not elect to participate in BCBSA
  national programs

  	
   

  	
  Controlled Affiliate’s
  Primary Business is Government Non-Risk

  
	
  

  	
  

  	
  

  
	
   

  	
   

  	
  

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Standards 5,8,9B,12s

  	
   

  	
  Standards 5,8,9A,11,12

  	
   

  	
  Standards 5,8,12

  	
   

  	
  Standards 8, 10(C),12

  



 


 


17

















 


Standard 1 - Organization and Governance


 


1A.)  The Standard for more than 50% Plan control
is:


 


A Controlled Affiliate
shall be organized and operated in such a manner that a licensed Plan or Plans
authorized to use the Licensed Marks in the Service Area of the Controlled
Affiliate pursuant to separate License Agreement(s) with BCBSA, other than such
Controlled Affiliate’s License Agreement(s), (the “Controlling Plan(s)”), have
the legal authority, directly or indirectly through wholly-owned subsidiaries:
1) to select members of the Controlled Affiliate’s governing body having more
than 50% voting control thereof; and 2) to prevent any change in the articles
of incorporation, bylaws or other establishing or governing documents of the
Controlled Affiliate with which the Controlling Plan(s) do(es) not concur; and
3) to exercise control over the policy and operations of the Controlled
Affiliate. In addition, a Plan or Plans directly or indirectly through
wholly-owned subsidiaries shall own more than 50% of any for-profit Controlled
Affiliate.


 


1B.)                           The
Standard for 50% Plan control is:


 


A Controlled Affiliate
shall be organized and operated in such a manner that a licensed Plan or Plans
authorized to use the Licensed Marks in the Service Area of the Controlled
Affiliate pursuant to separate License Agreement(s) with BCBSA, other than such
Controlled Affiliate’s License Agreement(s), (the “Controlling Plan(s)”), have
the legal authority, directly or indirectly through wholly-owned subsidiaries:


 


1)                                      to
select members of the Controlled Affiliate’s governing body having not less
than 50%  voting control thereof ; and


 


2)                                      to
prevent any change in the articles of incorporation, bylaws or other
establishing or governing documents of the Controlled Affiliate with which the
Controlling Plan(s) do(es)  not concur; and


 


3)                                      to
exercise control over the policy and operations of the Controlled Affiliate at
least equal to that exercised by persons or entities (jointly or individually)
other than the Controlling Plan(s).


 


18

















 


Notwithstanding anything
to the contrary in 1) through 3) hereof, the Controlled Affiliate’s
establishing or governing documents must also require written approval by the
Controlling Plan(s) before the Controlled Affiliate can:


 


•                                          change
the geographic area in which it operates


 


•                                          change
its legal and/or trade names


 


•                                          change
any of the types of businesses in which it engages


 


•                                          create,
or become liable for by way of guarantee, any indebtedness, other than
indebtedness arising in the ordinary course of business


 


•                                          sell
any assets, except for sales in the ordinary course of business or sales of
equipment no longer useful or being replaced


 


•                                          make
any loans or advances except in the ordinary course of business


 


•                                          enter
into any arrangement or agreement with any party directly or indirectly
affiliated with any of the owners or persons or entities with the authority to
select or appoint members or board members of the Controlled Affiliate, other
than the Plan or Plans (excluding owners of stock holdings of under 5% in a
publicly traded Controlled Affiliate)


 


•                                          conduct
any business other than under the Licensed Marks and Name


 


•                                          take
any action that any Controlling Plan or BCBSA reasonably believes will
adversely affect the Licensed Marks and Name.


 


In addition, a Plan or
Plans directly or indirectly through wholly-owned subsidiaries shall own at
least 50% of any for-profit Controlled Affiliate.


 


19

















 


Standard 2 - Financial Responsibility


 


A Controlled Affiliate
shall be operated in a manner that provides reasonable financial assurance that
it can fulfill all of its contractual obligations to its customers.  If a risk-assuming Controlled Affiliate
ceases operations for any reason, Blue Cross and/or Blue Cross Plan coverage
will be offered to all Controlled Affiliate subscribers without exclusions,
limitations or conditions based on health status.  If a nonrisk-assuming Controlled Affiliate ceases operations for
any reason, sponsoring Plan(s) will provide for services to its (their)
customers.


 


Standard 3 - State Licensure/Certification


 


3A.)                         The
Standard for a Controlled Affiliate that employs, owns or contracts on a
substantially exclusive basis for medical services is:


 


A Controlled Affiliate
shall maintain unimpaired licensure or certification for its medical care
providers to operate under applicable state laws.


 


3B.)                           The
Standard for a Controlled Affiliate that does not employ, own or contract on a
substantially exclusive basis for medical services is:


 


A Controlled Affiliate
shall maintain unimpaired licensure or certification to operate under
applicable state laws.


 


Standard 4 - Certain Disclosures


 


A Controlled Affiliate
shall make adequate disclosure in contracting with third parties and in
disseminating public statements of 1) the structure of the Blue Cross and Blue
Shield System; and 2) the independent nature of every licensee; and 3) the
Controlled Affiliate’s financial condition.


 


Standard 5 - Reports and Records for Certain Smaller
Controlled Affiliates


 


For a smaller Controlled
Affiliate that does not underwrite the indemnity portion of workers’
compensation insurance, the Standard is:


 


20

















 


A Controlled Affiliate
and/or its licensed Plan(s) shall furnish, on a timely and accurate basis,
reports and records relating to these Standards and the License Agreements
between BCBSA and Controlled Affiliate.


 


Standard 6 - Other Standards for Larger Controlled Affiliates


 


Standards 6(A) - (I) that
follow apply to larger Controlled Affiliates.


 


Standard 6(A):  Board of Directors


 


A Controlled Affiliate
Governing Board shall act in the interest of its Corporation in providing
cost-effective health care services to its customers.  A Controlled Affiliate shall maintain a governing Board, which
shall control the Controlled Affiliate, composed of a majority of persons other
than providers of health care services, who shall be known as public
members.  A public member shall not be
an employee of or have a financial interest in a health care provider, nor be a
member of a profession which provides health care services.


 


Standard 6(B):  Responsiveness to Customers


 


A Controlled Affiliate
shall be operated in a manner responsive to customer needs and requirements.


 


Standard 6(C):  Participation in National Programs


 


A Controlled Affiliate
shall effectively and efficiently participate in each national program as from
time to time may be adopted by the Member Plans for the purposes of providing
portability of membership between the licensees and ease of claims processing
for customers receiving benefits outside of the Controlled Affiliate’s Service
Area.


 


Such programs are
applicable to licensees, and include:


 


1.               Transfer
Program;


 


2.               BlueCard
Program;


 


21

















 


3.               Inter-Plan
Teleprocessing System (ITS)


 


4.               Electronic
Claims Routing Process;


 


5.               National
Account Programs, effective January 1, 2002; and


 


6.               Business
Associate Agreement for Blue Cross and Blue Shield Licensees, effective
April 14, 2003.


 


Standard 6(D):   Financial Performance Requirements


 


In addition to
requirements under the national programs listed in Standard 6C:  Participation in National Programs, a
Controlled Affiliate shall take such action as required to ensure its financial
performance in programs and contracts of an inter-licensee nature or where
BCBSA is a party.


 


Standard 6(E):  Cooperation with Plan Performance Response
Process


 


A Controlled Affiliate
shall cooperate with BCBSA’s Board of Directors and its Plan Performance and
Financial Standards Committee in the administration of the Plan Performance
Response Process and in addressing Controlled Affiliate performance problems
identified thereunder.


 


Standard 6(F):  Independent Financial Rating


 


A Controlled Affiliate
shall obtain a rating of its financial strength from an independent rating
agency approved by BCBSA’s Board of Directors for such purpose.


 


Standard 6(G):  Best Efforts


 


During each year, a
Controlled Affiliate shall use its best efforts in the designated Service Area
to promote and build the value of the Blue Cross Mark.


 


Standard 6(H):  Financial Responsibility


 


A Controlled Affiliate
shall be operated in a manner that provides reasonable financial assurance that
it can fulfill all of its contractual obligations to its customers.


 


Amended
September 19, 2002


 


22

















 


Standard 6(I):  Reports and Records


 


A Controlled Affiliate
shall furnish to BCBSA on a timely and accurate basis reports and records
relating to compliance with these Standards and the License Agreements between
BCBSA and Controlled Affiliate.  Such
reports and records are the following:


 


A)                                  BCBSA
Controlled Affiliate Licensure Information Request; and


 


B)                                    Biennial
trade name and service mark usage material, including disclosure material; and


 


C)                                    Changes
in the ownership and governance of the Controlled Affiliate, including changes
in its charter, articles of incorporation, or bylaws, changes in a Controlled
Affiliate’s Board composition, or changes in the identity of the Controlled
Affiliate’s Principal Officers, and changes in risk acceptance, contract
growth, or direct delivery of medical care; and


 


D)                                   Quarterly
Financial Report, Semi-annual “Health Risk-Based Capital (HRBC) Report”as
defined by the NAIC, Annual Financial Forecast, Annual Certified Audit Report,
Insurance Department Examination Report, Annual Statement filed with State
Insurance Department (with all attachments), and


 


E)                                     Quarterly
Enrollment Report.


 


Amended March 14, 2002


 


23

















 


Standard 6(J):  Control by Unlicensed Entities Prohibited


 


No Controlled Affiliate
shall cause or permit an entity other than a Plan or a Licensed Controlled
Affiliate thereof to obtain control of the Controlled Affiliate or to acquire a
substantial portion of its assets related to licensable services.


 


Standard 7 - Other Standards for Risk-Assuming Workers’
Compensation Controlled Affiliates


 


Standards 7(A) - (E) that
follow apply to Controlled Affiliates that underwrite the indemnity portion of
workers’ compensation insurance.


 


Standard 7 (A):  Financial Responsibility


 


A Controlled Affiliate
shall be operated in a manner that provides reasonable financial assurance that
it can fulfill all of its contractual obligations to its customers.


 


Standard 7(B):  Reports and Records


 


A Controlled Affiliate
shall furnish, on a timely and accurate basis, reports and records relating to
compliance with these Standards and the License Agreements between BCBSA and
the Controlled Affiliate.  Such reports
and records are the following:


 


A.           BCBSA Controlled
Affiliate Licensure Information Request; and


 


B.             Biennial trade name
and service mark usage materials, including disclosure materials; and


 


C.             Annual Certified
Audit Report, Annual Statement as filed with the State Insurance Department
(with all attachments), Annual NAIC’s Risk-Based Capital Worksheets for
Property and Casualty Insurers,  Annual
Financial Forecast; and


 


D.            Quarterly Financial
Report, Quarterly Estimated Risk-Based Capital for Property and Casualty
Insurers, Insurance Department Examination Report, Quarterly Enrollment Report;
and


 


Amended September 19, 2002


 


24

















 


E.              Notification of all
changes and proposed changes to independent ratings within 30 days of receipt
and submission of  a copy of all rating
reports; and


 


F.              Changes
in the ownership and governance of the Controlled Affiliate including changes
in its charter, articles of incorporation, or bylaws, changes in a Controlled
Affiliate’s Board composition, Plan control, state license status, operating
area, the Controlled Affiliate’s Principal Officers or direct delivery of
medical care.


 


Standard 7(C):  Loss Prevention


 


A Controlled Affiliate
shall apply loss prevention protocol to both new and existing business.


 


Standard 7(D):  Claims Administration


 


A Controlled Affiliate
shall maintain an effective claims administration process that includes all the
necessary functions to assure prompt and proper resolution of medical and
indemnity claims.


 


Standard 7(E):  Disability and Provider Management


 


A Controlled Affiliate
shall arrange for the provision of appropriate and necessary medical and
rehabilitative services to facilitate early intervention by medical professionals
and timely and appropriate return to work.


 


Amended November 16, 2000


 


25

















 


Standard 8 - Cooperation with Controlled Affiliate License
Performance Response Process Protocol


 


A Controlled Affiliate
and its Sponsoring Plan(s) shall cooperate with BCBSA’s Board of Directors and
its Plan Performance and Financial Standards 
Committee in the administration of the Controlled Affiliate License
Performance Response Process Protocol (ALPRPP) and in addressing Controlled
Affiliate compliance problems identified thereunder.


 


Standard 9(A) - Participation in National Programs by Smaller
Controlled Affiliates that were former Primary Licensees


 


A smaller controlled
affiliate that formerly was a Primary Licensee shall effectively and
efficiently participate in certain national programs from time to time as may
be adopted by Member Plans for the purposes of providing ease of claims
processing for customers receiving benefits outside of the Controlled
Affiliate’s service area and be subject to certain relevant financial and
reporting requirements.


 


A.                                   National
program requirements include:


 


•                                          BlueCard
Program;


 


•                                          Inter-Plan
Teleprocessing System (ITS);


 


•                                          Transfer
Program;


 


•                                          Electronic
Claims Routing Process, effective until October 16, 2003; and


 


•                                          National
Account Programs, effective January 1, 2002.


 


B.                                     Financial
Requirements include:


 


•                                          Standard
6(D): Financial Performance Requirements and Standard 6(H): Financial
Responsibility; or


 


•                                          A
financial guarantee covering the Controlled Affiliate’s BlueCard Program
obligations in a form, and from a guarantor, acceptable to BCBSA.


 


26

















 


C.                                     Reporting
requirements include:


 


•                                          The
Semi-annual Health Risk-Based Captial (HRBC) Report.


 


Amended June 13, 2002


 


27

















 


Standard 9(B) - Participation in National Programs by Smaller
Controlled Affiliates


 


A smaller controlled
affiliate that voluntarily elects to participate in national programs in accordance
with BlueCard and other relevant Policies and Provisions shall effectively and
efficiently participate in national programs from time to time as may be
adopted by Member Plans for the purposes of providing ease of claims processing
for customers receiving benefits outside of the controlled affiliate’s service
area and be subject to certain relevant financial and reporting requirements.


 


A.                           National
program requirements include:


 


•                  BlueCard
Program;


 


•                  Inter-Plan
Teleprocessing System (ITS);


 


•                  Electronic
Claims Routing Process, effective until October 16, 2003; and


 


•                  National
Account Programs, effective January 1, 2002.


 


B.                             Financial
Requirements include:


 


•                  Standard
6(D): Financial Performance Requirements and Standard 6(H): Financial
Responsibility; or


 


•                  A
financial guarantee covering the Controlled Affiliate’s BlueCard Program
obligations in a form, and from a guarantor, acceptable to BCBSA.


 


Amended
June 13, 2002


 


28

















 


Standard 10 - Other Standards for Controlled Affiliates Whose
Primary Business is Government Non-Risk


 


Standards 10(A) - (C)
that follow apply to Controlled Affiliates whose primary business is government
non-risk.


 


Standard 10(A) -
Organization and Governance


 


A Controlled Affiliate
shall be organized and operated in such a manner that it is 1) wholly owned by
a licensed Plan or Plans and 2) the sponsoring licensed Plan or Plans have the
legal ability to prevent any change in the articles of incorporation, bylaws or
other establishing or governing documents of the Controlled Affiliate with
which it does not concur.


 


29

















 


Standard 10(B) -
Financial Responsibility


 


A Controlled Affiliate
shall be operated in a manner that provides reasonable financial assurance that
it can fulfill all of its contractual obligations to its customers.


 


Standard 10(C):- Reports
and Records


 


A Controlled Affiliate
shall furnish, on a timely and accurate basis, reports and records relating to
compliance with these Standards and the License Agreements between BCBSA and
the Controlled Affiliate.  Such reports
and records are the following:


 


A.                                   BCBSA
Affiliate Licensure Information Request; and


 


B.                                     Biennial
trade name and service mark usage materials, including disclosure material; and


 


C.                                     Annual
Certified Audit Report, Annual Statement (if required) as filed with the State
Insurance Department (with all attachments), Annual NAIC Risk-Based Capital
Worksheets (if required) as filed with the State Insurance Department (with all
attachments), and Insurance Department Examination Report (if applicable)*; and


 


D.                                    Changes
in the ownership and governance of the Controlled Affiliate, including changes
in its charter, articles of incorporation, or bylaws, changes in the Controlled
Affiliate’s Board composition, Plan control, state license status, operating
area, the Controlled Affiliate’s Principal Officers or direct delivery of
medical care.


 


30

















 


Standard 11- Participation in Electronic Claims Routing
Process


 


A smaller controlled
affiliate for which this standard applies pursuant to the Preamble
section of Exihibit A of the Controlled Affiliate License Agreement shall
effectively and efficiently participate in certain national programs from time
to time as may be adopted by Member Plans for the purposes of providing ease of
claims processing for customers receiving benefits outside of the controlled
affiliate’s service area.


 


National program
requirements include:


 


A.           Electronic Claims
Routing Process effective upon October 16, 2003.


 


Amended June 13, 2002


 


31

















 


Standard 12: Participation in Master Business Associate
Agreement by Smaller Controlled Affiliate Licensees


 


Effective April 14,
2003, all smaller controlled affiliates shall comply with the terms of the
Business Associate Agreement for Blue Cross and Blue Shield Licensees to the
extent they perform the functions of a business associate or subcontractor to a
business associate, as defined by the Business Associate Agreement.


 


Amended September 19, 2002


 


32

















 


EXHIBIT B


 


ROYALTY FORMULA FOR
SECTION 9 OF THE

CONTROLLED AFFILIATE LICENSE AGREEMENT


 


Controlled Affiliate will
pay BCBSA a fee for this license in accordance with the following formula:


 


FOR RISK AND GOVERNMENT NON-RISK PRODUCTS:


 


For Controlled Affiliates
not underwriting the indemnity portion of workers’ compensation insurance:


 


An amount equal to its
pro rata share of each sponsoring Plan’s dues payable to BCBSA computed with
the addition of the Controlled Affiliate’s subscription revenue and contracts
arising from products using the marks. 
The payment by each sponsoring Plan of its dues to BCBSA, including that
portion described in this paragraph, will satisfy the requirement of this
paragraph, and no separate payment will be necessary.


 


For Controlled Affiliates
underwriting the indemnity portion of workers’ compensation insurance:


 


An amount equal to 0.35
percent of the gross revenue per annum of Controlled Affiliate arising from
products using the marks; plus, an annual fee of $5,000 per license for a
Controlled Affiliate subject to Standard 7.


 


For Controlled Affiliates
whose primary business is government non-risk:


 


An amount equal to its
pro-rata share of each sponsoring Plan’s dues payable to BCBSA computed with
the addition of the Controlled Affiliate’s government non-risk beneficiaries.


 


33

















 


FOR NONRISK PRODUCTS:


 


An amount equal to 0.24
percent of the gross revenue per annum of Controlled Affiliate arising from
products using the marks; plus:


 


1)              An annual fee of
$5,000 per license for a Controlled Affiliate subject to Standard 6 D.


 


2)              An annual fee of
$2,000 per license for all other Controlled Affiliates.


 


The foregoing shall be
reduced by one-half where both a BLUE CROSS® and BLUE SHIELD® License are
issued to the same Controlled Affiliate. 
In the event that any license period is greater or less than one (1) year,
any amounts due shall be prorated. 
Royalties under this formula will be calculated, billed and paid in
arrears.


 


34