EPA VERR# 4143 

Received: December 15, 2010
EPA VERR# 4143 

Received: December 15, 2010
EPA VERR# 4143 

Received: December 15, 2010
EPA VERR# 4143 

Received: December 15, 2010
Mazda North American Operations 

Technical Services Division 

1444 McGaw Ave. 

Irvine, CA 92614-5570 

www.MazdaUSA.com

December 2010 

2009-2010 Mazda5 Fuel Pump Connector Safety and Emission Recall 6110K

Dear Mazda Owner: 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle 

Safety Act. 

Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in 

certain 2009-2010 Mazda5 vehicles, produced from June 29, 2009 through April 28, 2010. 

If you are a recipient of this notice, your vehicle is included in this recall. 

What is the problem? 

On certain Mazda5 vehicles, water may not be removed completely from the harness connector of the 

fuel pump due to variations in the fuel tank leak check process performed before vehicle assembly. As 

a result, the connector pin may corrode, potentially causing the pin to break which can lead to an 

inoperative fuel pump, engine stall and the inability to restart the engine. 

What will Mazda do? 

Your Mazda dealer will inspect the fuel pump connector, and if necessary, replace the fuel filter body 

with a new one and repair the harness free of charge. The repair may take approximately one hour to 

complete; however, it may take longer depending on the necessary repair and service workload at your 

Mazda dealership. 

As a reminder, Mazda may provide alternate transportation when your vehicle is at an authorized 

Mazda dealership for a warranty repair. To be eligible for alternate transportation, your vehicle must be 

within the mileage and time limitations under the Mazda New Vehicle Limited Warranty or Powertrain 

Limited Warranty for 2007 and newer model years, and adhere to the Rental Car Reimbursement policy. 

Ask your dealer for details about the Mazda Rental Car Reimbursement Program. 

What should you do? 

Mazda is concerned about your safety, and we encourage you to make an appointment with any 

authorized Mazda dealer to have the fuel pump connector inspected as soon as possible. You do not 

need to bring this notice to the dealer, but it may assist in the check-in process.

EPA VERR# 4143 

Received: December 15, 2010
Mazda North American Operations 

Technical Services Division 

1444 McGaw Ave. 

Irvine, CA 92614-5570 

www.MazdaUSA.com

Page 2 

Emission Law Information: 

To ensure your full protection under the emission warranty made applicable to your vehicle by State or 

Federal Law, and your right to participate in future recalls, it is recommended you have your vehicle or 

engine serviced as soon as possible. Failure to do so could be determined as lack of proper 

maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall 

is not completed. 

Important notice to owners registering vehicles in California, Massachusetts, and Vermont: California 

Department of Motor Vehicles, Vermont Department of Motor Vehicles, and the Commonwealth of 

Massachusetts, in conjunction with the California Air Resources Board and the Environmental 

Protection Agency for the State of Massachusetts and Vermont, have implemented the Registration 

Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration 

renewal. Mazda dealers will provide a Vehicle Emission Recall - Proof of Correction Certificate upon 

completion of the recall. Be sure to keep the proof of correction certificate provided by the Mazda 

Dealer until needed for the registration renewal process. 

What if you already paid for repair on fuel pump, fuel filter and/or harness? 

If you have already paid for the inspection, repair or replacement of the fuel pump, fuel filter and/or 

harness due to corrosion on the fuel pump connector terminal, prior to receiving this notice, you may be 

eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards. 

Please complete the enclosed “Reimbursement Application Form”, include the necessary 

documentation, and mail it to us in the pre-addressed envelope provided, allowing 6-8 weeks for 

processing. 

Where is the closest Mazda dealer? 

To locate your nearest Mazda dealer, visit our web site and try our “Locate a Dealer” feature at 

www.MazdaUSA.com or consult your local yellow pages. 

Moved or no longer own this vehicle? 

If you have moved or no longer own your Mazda vehicle, please complete the enclosed prepaid 

Information Change Card as soon as possible. This enables us to update our records and notify the 

current owner. 

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of 

this notice to the lessee within ten days. 

EPA VERR# 4143 

Received: December 15, 2010
Mazda North American Operations 

Technical Services Division 

1444 McGaw Ave. 

Irvine, CA 92614-5570 

www.MazdaUSA.com

Page 3 

Still have questions? 

If you have any questions regarding this campaign, please contact our Customer Assistance Center at 

(800) 222-5500, option #6. 

If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, 

you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New 

Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 

(TTY: 1-800-424-9153); or go to http://www.safercar.gov. 

We actively work to improve our products and search for solutions to improve your ownership 

experience. Please accept our apologies for any inconvenience this recall may have caused you. 

Sincerely, 

Mazda North American Operations 

EPA VERR# 4143 

Received: December 15, 2010
(SEE REVERSE SIDE FOR APPLICATION FORM)

REIMBURSEMENT PLAN 

Requirements for Reimbursement

If you meet all of the following requirements, you are eligible to receive reimbursement under this plan: 

1. You own or have owned a 2009-2010 Mazda5 vehicles built between June 29, 2009 and April 28, 2010. 

2. You have paid for the inspection, repair or replacement of the fuel pump, fuel filter and/or harness due to corrosion 

on the terminal of fuel pump connector. 

3. You have an original or legible copy of the paid repair order or invoice receipt showing: 

Description of the concern reported 

Inspection, repair or replacement of the fuel pump, fuel filter and/or harness due to corrosion on the fuel pump 

connector terminal 

Vehicle model and year, and vehicle identification number (VIN) 

Your name and address at the time of repair 

4. Mail this reimbursement application form in the enclosed envelope to: 

Mazda North American Operations 

Attn: Recall Reimbursement Dept 

P.O. Box 57085 

Irvine CA 92619-7085 

Procedure for Reimbursement Request

Once your vehicle has had the fuel pump, fuel filter and/or harness inspected, repaired or replaced by an authorized 

Mazda dealer due to corrosion on the fuel pump connector terminal, you may apply for reimbursement by doing the 

following: 

1. Complete the Reimbursement Application Form found on the reverse side of this page. 

2. Mail the Reimbursement Application Form with a legible copy of the paid repair order and/or invoice using the 

enclosed envelope. 

3. Retain copies of the paid repair order or invoice and this application form for your records. 

4. You will be reimbursed for the amount you have paid for the inspection, repair or replacement of the fuel pump, fuel 

filter and/or harness due to corrosion on the fuel pump connector terminal. 

If you wish to correspond with Mazda regarding this reimbursement plan, please write to the above address and refer to 

your vehicle identification number (VIN). 

Any reimbursement application form that is incomplete, illegible, or sent without the legible copy of the paid repair order 

or invoice will be returned for completion. If Mazda has any questions concerning your application for reimbursement, 

you may be contacted. Please allow 6-8 weeks for processing. 

EPA VERR# 4143 

Received: December 15, 2010
(SEE REVERSE SIDE FOR REIMBURSEMENT PLAN DETAILS)

REIMBURSEMENT APPLICATION FORM 

2009-2010 Mazda5 Fuel Pump Connector Safety and Emission Recall 6110K 

(Please type or print) 

 

Name: 

 First Middle Last 

 

Address: 

 Street Address 

 

 City State Zip Code 

 Home: 

Phone Number: 

 Work: 

 

Vehicle Identification Number (VIN): 

 (17 digits in length) 

 

Total Amount of Reimbursement Requested: . 

 Dollars Cents 

General Release 

I am submitting to Mazda Motor Corporation (“Mazda”) a claim for reimbursement for all inspection, repair or 

replacement of the fuel pump, fuel filter and/or harness performed to date in connection with corrosion on the fuel pump 

connector terminal. The vehicle identification number (VIN) is: 

VIN: 

In exchange for Mazda’s payment of that claim, I hereby release Mazda, its agents, and its related entities from 

all claims for such inspection/repair costs. This release shall benefit Mazda and its authorized agent Mazda 

North American Operations, its regions/distributors (foreign and domestic), its authorized dealerships, and all 

their respective directors, officers, agents, employees, divisions, subsidiaries, and affiliated companies. This 

release shall bind my heirs, successors and assigns.

Dated: Signed: 

INSTRUCTIONS FOR GENERAL RELEASE DESCRIBED BELOW: 

Please read thoroughly 

Fill in vehicle identification number 

Sign the General Release (below) 

EPA VERR# 4143 

Received: December 15, 2010