**GAO-11-185T**                      Published: Nov 16, 2010. Publicly Released: Nov 16, 2010.                  

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## Highlights

In light of longstanding problems with delays and backlogs, Congress mandated personnel security clearance reforms through the Intelligence Reform and Terrorism Prevention Act of 2004 (IRTPA), which requires, among other things, that executive agencies meet objectives for the timeliness of the investigative and adjudicative phases of the security clearance process. Since 2005, the Department of Defense's (DOD) clearance program has been on GAO's high-risk list due to timeliness delays and GAO continued that designation in 2007 and 2009 also due to concerns about quality. Based on prior and ongoing work, this statement addresses DOD's progress in (1) reducing the timeliness of initial personnel security clearances at DOD and (2) building quality into the processes used to investigate and adjudicate security clearances. GAO reviewed Performance Accountability Council timeliness data and has begun a preliminary analysis of available DOD data, examined key clearance reform documents, and conducted interviews with DOD and the Performance Accountability Council officials about timeliness and efforts to improve the quality of investigations and adjudications. GAO plans to continue examining the timeliness and quality of personnel security clearances in DOD. This work will help inform the Comptroller General's high risk update decision in January 2011.

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## Topics

National Defense

Internal controlsPersonnel managementPersonnel security clearance programsProgram evaluationProgram managementQuality assuranceQuality controlQuality improvementRequirements definitionSchedule slippagesSecurity clearance backlogsSecurity clearancesSecurity policiesTotal quality managementPolicies and proceduresTimeliness