### Swanson. Brian (OST) From: Sent: To: Subject: Devany, Dennis (OST) Wednesday , January 27 , 201012:14 PM Swanson , Brian (OST) FW : Cape Air vs. Colgan



### From: Kasprzak, Donald M. [mailto:kasprzakd@cityofplattsburgh-ny.gov] 

### Sent: Wednesday, January 

### 27, 2010 12:11 PM To: Devany, Dennis 

### (OST) 

### Subject: FW: cape Air vs. Colgan



### From: Bruce Steadman [mailto:bruces@parc-usa.com] 

### Sent: Wednesday, January 

### 27, 2010 10:21 AM To: Kasprzak, Donald M. Cc: donnykaz@aol.com 

### Subject: FW: cape Air vs. Colgan Mr , Mayor : > 

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FYI, below my email to Rodney and Mike with my support for Cape Air. I hope others do the same . Talk with you soon. Bru ce .



### R. Bruce Steadman President 

### & CEO Plattsburgh Airbase Redevelopment Corp. 130 Arizona Avenue, Suite 2000 Plattsburgh, NY 12903 (518) 561-0232 (518) 561-0702 Fax (518) 726-0055 Cell http://www
. parc-usa.com 

# 1 < h e PARCAdvantage
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### From: Bruce Steadman [mailto:bruces@parc-usa.com] 

### Sent: Wednesday, January 

### 27, 2010 10:18 AM To: 'Brown, Rodney' Cc: 'Zurlo, Mike' 

### Subject: Cape Air vs. Colgan 1Rodney : For what it is worth: the Steadmans have had 3 excellent experiences with Cape Air flights to and from Boston. In all 3, the flights were on time, safe, smooth, and the ai rline people associated with them friendly, helpful, and courteous. And, my daughter reports, the views duri ng the day were spectacular
. Several people inside and outs ide of PARC have also reported the same kinds of experiences with Cape Air to me. Further, a teacher friend of my wife had a child hospitalized in Boston for a 6-week period last year. This mother flew Cape Air down and back several times over that period and noted to my wife that the Cape Air people were extremely accommodating, supportive, and reliable with respect to schedule, timeliness, and safety. Much of her stress was reduced due to the professionalism and reliability of Cape Air
. I have heard the argument that a 34-seat plane is more appealing than a 9-seat plane in attracting outsiders to the Plattsburgh area. However, as one who has marketed the North Country to outsiders for 20 years, I would say that argument is mostly about sizzle and not substance. No one makes a decision on whether to relocate to or invest in the North Country based on the number of seats or flight attendants available on an airplane. Quality of life, education, work force, safety/crime, incentives, recreational/leisure amenities, weather, and several other factors would be ahead on the list. And, the fact that Cape Air is directly tied to the extremely popular and well-run Jet Blue is a huge benefit, especially in minimizing delays at Logan and facilitating travel to other locations served by Jet Blue. To my knowledge, Cape Air has done a tremendous job in helping Plattsburgh grow into the passenger market. As our needs increase, I would expect that Cape Air's willingness and capacity to serve our needs would also increase
. It is fair to say that a large number of North Country people have had excellent experiences with Cape Air and would be pleased and would benefit from a continued Cape Air presence . Thanks for considering my comments. Please feel free to share them with any of the Legislators if/as you see fit. Bruce.



### R. Bruce Steadman President & CEO Plattsburgh Airbase Redevelopment Corp. 130 Arizona Avenue, Suite 2000 Plattsburgh, 

### NY 12903 (518) 561-0232 (518) 561-0702 Fax (518) 726-0055 Cell http://www.parc-usa.com 

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