HomeGlobal Community Liaison Office...GCLO Listening Survey – 2023

# 					GCLO Listening Survey – 2023			

Global Community Liaison Office

							In the spring of 2023, we conducted the third GCLO Listening Survey, with 3,696 interviews with members of the U.S. government Foreign Service community. We engaged with a representative cross-section of direct hires and adult family members across all agencies in domestic assignment and under Chiefs of Mission at foreign posts. Starr Opinion Research developed the methodology, programmed the survey, and conducted the analysis.						

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													EXECUTIVE SUMMARY											

            -  EXECUTIVE SUMMARY                -  METHODOLOGY 
              -  GLOBAL COMMUNITY LIAISON OFFICE (GCLO)                  -  GCLO Attributes 
                -  Interactions 
              -  COMMUNICATIONS AND OUTREACH                  -  Usage 
              -  COMMUNITY LIAISON OFFICE (CLO)                  -  Usage 
                -  Opportunities 
              -  FAMILY MEMBER EMPLOYMENT                  -  Usage 
                -  Employment Statistics 
                -  Satisfaction with Employment Options 
                -  Attitudes 
              -  EDUCATION AND YOUTH (E&Y)                  -  Usage 
                -  GCLO Offerings 
              -  PERSONAL LIFE MATTERS / PERSONAL AND FAMILY CRISIS                  -  Usage 
                -  GCLO Offerings 
                -  Usage 
                -  GCLO Offerings 
              -  EVACUATION AND EMERGENCY PREPAREDNESS                  -  Usage 
                -  GCLO Offerings 
              -  UNACCOMPANIED TOURS                  -  Usage 
              -  EXPEDITIOUS NATURALIZATION OF FOREIGN-BORN SPOUSES                  -  Usage 
            -  REPORT                -  GLOBAL COMMUNITY LIAISON OFFICE (GCLO)                  -  Familiarity with GCLO 
                -  Bidding Factors 
                -  Voluntary Separation 
                -  Programming 
              -  COMMUNICATIONS AND OUTREACH (C&O)                  -  Usage 
                -  Channels 
              -  COMMUNITY LIAISON OFFICE (CLO) AT POST                  -  Usage 
              -  FAMILY MEMBER EMPLOYMENT                  -  Context 
                -  Usage 
                -  Employment Statistics 
                -  Telework 
              -  Education and Youth (E&Y)                  -  Context 
                -  Key Metrics 
              -  FOREIGN SERVICE LIFE: PERSONA LIFE MATTERS                  -  Usage 
              -  FOREIGN SERVICE LIFE: PERSONAL AND FAMILY CRISIS                  -  Usage 
                -  Opportunities 
              -  EVACUATION AND EMERGENCY PREPAREDNESS                  -  Usage 
              -  UNACCOMPANIED TOURS                  -  Usage 
            -  APPENDIX 1 - ADDITIONAL CHARTS AND TABLES                -  PERCEPTION: ACCESSIBILITY OF INFORMATION 
              -  READERSHIP OF NEWSLETTERS 
              -  SATISFACTION WITH EMPOYMENT OPTIONS BY EMPLOYMENT CATEGORY                  -  Reasons for Satisfaction 
                -  Reasons for Dissatisfaction 
              -  ADDITIONAL EMPLOYMENT METRICS                  -  Awareness of Employment Resource 
                -  Informed 
                -  Understand Employment Regulations 
                -  Have Necessary Tools 

							EXECUTIVE SUMMARY					

### METHODOLOGY

GCLO collected 3,696 anonymous online interviews between May 2 and 16, 2023, of a representative sample of the U.S. Government’s Foreign Service Community. The estimated margin of sampling error for the overall survey is ±1.7 percentage points at the 95% confidence interval and is higher for subsets of the population. In Fall 2021, we conducted 3,298 interviews, and in Spring 2022, 3,276 interviews, using the identical methodology.

### GLOBAL COMMUNITY LIAISON OFFICE (GCLO)

Overall, results in this tracking survey were similar to prior research among Foreign Service community members. Community members who use their services rate GCLO positively.

A seven-percentage point decrease of those reporting they are *very familiar* or *somewhat familiar* with GCLO, from 54 percent to 47 percent. There was an eight-percentage point increase in those *not at all familiar*, rising from 16 percent to 24 percent.

However, this large decrease in familiarity with GCLO and increase in *not at all familiar*, can be explained by a text change in the question asked in the survey. The office changed its name in 2021. This was the first year since the name change that the text did not include “formerly known as FLO, the Family Liaison Office.”

#### GCLO Attributes

An increase in the percentage of community members associating one attribute to GCLO, *cares about people like me* (increase of eight percentage points).

- Trustworthy (decrease of three percentage points)
- In the loop on emerging issues (increase of one percentage point)

#### Interactions

No change in overall levels of community members reporting an interaction with GCLO in the past 12 months, at 48 percent (among those familiar with GCLO). A five-percentage point increase in reporting using the GCLO website (from 27 percent to 32 percent).

### COMMUNICATIONS AND OUTREACH

#### Usage

One percent drop in usage of GCLO offerings in the past year, *GCLO communications including newsletters and Facebook feed* (32 percent, a 6 point drop from 38 percent in 2022). No significant increases in usage, or intention to use in the coming year.

### COMMUNITY LIAISON OFFICE (CLO)

#### Usage

Eight in 10 overseas community members (79 percent – unchanged from 80 percent in 2021) said they used CLO services at post in the last year; one in 10 has never used them.

#### Opportunities

Across the main categories of concerns voiced by community members, 32 percent of comments mentioned a concern within the eight areas of CLO responsibility (down from 43 percent in 2021), 27 percent mentioned an issue in the system or management (down from 34 percent in 2021), and 18 percent were about inclusiveness (similar to the 18 percent of 2021).

### FAMILY MEMBER EMPLOYMENT

#### Usage

Among family members, 35 percent reported using GCLO employment offerings in the past year. In general, 55 percent said they used GCLO employment resources at some point, and 45 percent have never used them, including 36 percent who are not interested in using them. There is an unexplained 14 point drop in rating employment as a top bidding consideration among couples with no children in the household in their first few tours.

#### Employment Statistics

Sixty-eight percent of family members reported being employed, with half (47 percent) of all family members employed inside a mission and 21 percent working outside a mission (12 percent self-employed or working with a local employer, and nine percent teleworking). Seventeen percent are looking for work now and 17 percent are not in the employment market.

#### Satisfaction with Employment Options

Among Family Members employed in a mission, 79 percent are satisfied with employment opportunities and 22 percent dissatisfied; among those employed outside a mission, 38 percent are satisfied and 32 percent unsatisfied, with 31 percent preferring to not respond; and, among those seeking employment, 18 percent are satisfied, and 67 percent dissatisfied.

#### Attitudes

Some positive trends include a four-point increase in agreement that *I have the tools to create a professional life that works for me* (70 percent agree). Two in five employed overseas family members disagree they are compensated fairly, similar to last year.

Onboarding and clearance time has improved. Thirty-one percent of family members working inside missions agreed their onboarding and clearance took more than nine months, a drop of 15 points from 46 percent last year.

### EDUCATION AND YOUTH (E&Y)

#### Usage

One in four community members (25 percent) have ever used GCLO’s education and youth offerings, including 13 percent who have used them in the past 12 months. Among households with children, this can be recast as 33 percent have ever used the offerings and 19 percent have used them in the past year. These participation levels are in line with previous years.

#### GCLO Offerings

The main change requested was related to information (55 percent of comments), with notable interest in updated and accuracy information (18 percent of all comments, up from nine percent in 2021), and honest and candid information (11 percent of comments, up from five percent).

### PERSONAL LIFE MATTERS / PERSONAL AND FAMILY CRISIS

#### Usage

Ten percent of family members, similar to last year’s 12 percent, self-reported in the last 12 months they used GCLO services in personal life matters (including preparing to bid and relocate, becoming a new parent, adding a person to orders, and caring for parents), and 26 percent said they have used them at some point. Family members are much more likely to have used these offerings than Direct Hires in the last 12 months (13 percent to eight percent).

#### GCLO Offerings

There are several GCLO services which, by the nature of their being rarely needed, have a lower rate of respondents than other sections of the survey.  These services include information/resources with specific rules or regulations associated with their use, outside of GCLO’s purview:

- Information, guidance, and referral for regulations, privileges, and allowances regarding foreign-born spouses (used and important for 15 percent, 55 percent satisfied)
- Staff guidance for adding a person to orders (used and important for 12 percent, 53 percent satisfied)
- Information for new parents regarding pregnancy, childbirth, adoption, surrogacy, and foster care (used and important for 11 percent, 48 percent satisfied)

#### Usage

Four percent of family members self-reported in the last 12 months they used GCLO services in personal and family crisis situations (including mental health well-being facing separation or divorce, domestic violence, and abuse, and caring for parents with failing health), and 11 percent said they have used them at some point.

#### GCLO Offerings

Given the services are only utilized in crises, none of the offerings were used and considered important by more than 15 percent of community members. Among those who used the services and considered them important, for all offerings tested, more people were satisfied than dissatisfied, though many preferred to not respond.

### EVACUATION AND EMERGENCY PREPAREDNESS

#### Usage

Nine percent of community members self-reported they used GCLO services in evacuation and emergency preparedness in the last 12 months (similar to last year’s 11 percent) and 27 percent said they have used them at some point.

#### GCLO Offerings

In general, the majority of Foreign Service community members were satisfied with GCLO in the areas that were more important to them. Two areas with less satisfaction were *providing information for organizing childcare and education and figuring out where to live*. GCLO can only provide options to help community members make their own informed decisions.

### UNACCOMPANIED TOURS

#### Usage

Three percent of family members self-reported they used GCLO services related to unaccompanied tours in the last 12 months (similar to last year) and 13 percent said they have used them at some point.

### EXPEDITIOUS NATURALIZATION OF FOREIGN-BORN SPOUSES

#### Usage

Two percent of the community self-reported they used GCLO services related to expeditious naturalization of foreign-born spouses in the last 12 months. Based on responses to additional questions, many fewer used the services in the past 12 months.

							REPORT					

### GLOBAL COMMUNITY LIAISON OFFICE (GCLO)

#### Familiarity with GCLO

Familiarity with GCLO decreased by seven percentage points, from 54 percent to 47 percent. There was an eight-percentage point increase in those not at all familiar, rising from 16 percent to 24 percent. As mentioned in the summary, this large decrease in familiarity with GCLO, and in particular, increase in not at all familiar, can be explained by a text change in the question asked in the survey, which dropped “formerly known as FLO, the Family Liaison Office.”

##### *Change in GCLO Familiarity*

*Question: How familiar are you with GCLO, the Global Community Liaison Office, based in Washington, DC?*

This question noted that GCLO is related to, but different from the CLO that is located at post. The 2021 report’s 51% familiarity and 2022 report’s 54% familiarity are top two with the 2023 report’s familiarity with GCLO at 47%, a change of -7 percentage points. This is a statistically significant change at 95% confidence interval.

It would be unexpected to see a spike in “not at all familiar” among respondents with experience from two or more tours.

#### Bidding Factors

*Extremely important* bidding priority based on **education and youth** concerns increased by five percentage points and is the most cited top concern overall, cited by 43 percent – and by 68 percent of households with children.

For the second consecutive tracking survey, there has been a drop in priority concern about **opportunities for family member employment**. Overall, 37 percent rated this as a top issue, a drop of two points from 2022 and a total of five points from 2021. It is the top concern among couples without children at home who have completed three or more tours (51 percent), second highest among households with children (40 percent) and a top tier factor among couples without children in the household with fewer than three tours (36 percent – though this is a drop of 14 points from last year). Issues of **safety and security** remain a top tier concern for community members.

There was a slight decline of three percentage points in the top priority of having pets join community members at post. It remains a top tier factor overall and for all subgroups; it is the top concern for two of our four household subgroups, among singles with no children in the household (29 percent), and couples with no children in household with fewer than three tours (40 percent), and second most common top concern among couples with no children in the household with three or more tours (39 percent).

There is an increase of three points in prioritization of **medical care**.

Among couples with no children with fewer than three tours, there were increases in prioritizing concerns based on **identity** (a five-point increase to 16 percent, a 45 percent increase) and **convenience of local transportation** (an eight-point increase to 21 percent).

##### *Changes in Bidding Factors*

*Question: From when you most recently bid on an assignment or were preparing to move to a new country (if you did not bid), please rate how important each of these was in your decisions.*

Chart includes responses of “Extremely Important”.

#### Voluntary Separation

There is a continued trajectory of fewer voluntary separations in the Foreign Service community since 2021. Career and economic motivations are the main considerations among those voluntarily separated, with 36 percent indicating they need to be at their location to maintain career trajectory and 30 percent need the income from their employment. Twenty-one percent identified concerns with educational options for children at post.

##### *Changes in Voluntary Separations*

*Question: Which of the following best describe the reasons you are not at post together?*

Asked of voluntarily separated couples.

#### Programming

##### ***Interactions***

The increase in community member interaction observed in 2022 was sustained. Among those who are at least *somewhat familiar* with GCLO, nearly half, 48 percent, indicated they had an interaction in the past 12 months. This level of interaction is similar to last year and six points above the 2021 level of 42 percent.

There was an increase of five points in using the GCLO website, from 27 percent to 32 percent. This is a positive development.

Nearly three in ten, 28 percent, exchanged an email with GCLO, similar to last year’s 30 percent.

##### *Interactions with GCLO*

*Question: Select all that apply. How would you describe your interaction(s), if any, with GCLO during the past 12 months?*

### COMMUNICATIONS AND OUTREACH (C&O)

#### Usage

The website remains a critical component of GCLO’s effort. Consistent with past years, 29 percent of the Foreign Service community self-reported they used the GCLO site in the past 12 months. There is a significant gap of 19 points in usage between Direct Hires (only 21 percent in the past year) and Family Members (39 percent and double the level of Direct Hires).

Similarly, the GCLO newsletter and Facebook feed reach many community members. However, there has been a drop in their usage. One in three, 32 percent, of the Foreign Service community used the newsletter or Facebook feed, in the past 12 months. This is a six-point drop from 38 percent last year and two points below the 24 percent from two years ago.

There is an also a notable gap of 27 points in usage between Direct Hires (only 20 percent in the past year) and Family members (47 percent and more than double the level of Direct Hires).

Overseas readership of CLO newsletters remains consistent and strong, with 86 percent reading them *always* or *frequently*.

#### Channels

Email, cited by 64 percent and unchanged since 2021, remains the most desired channel for receiving information. There is a six-point drop in interest in private Facebook groups, from 35 percent to 29 percent. The use of private WhatsApp groups, at 26 percent, is almost as preferred as the private Facebook groups.

### COMMUNITY LIAISON OFFICE (CLO) AT POST

#### Usage

The percentage of the community using CLO remains consistent, with 79 percent self-reporting they used this in the last 12 months.

The concerns range across numerous smaller topics, but can be grouped into three areas:

- The eight areas of responsibility, with 32 percent of the comments. Some topics that were mentioned more included communications and outreach (seven percent) and events planning (four percent). Related to the areas of responsibility were four percent of comments on responsiveness to the community and four percent on building community, morale and feeling valued.
- Systems, with 27 percent of comments, including eight percent mentioning qualifications and temperament, six percent related to staffing the role and five percent about training.
- Inclusiveness, 18 percent of comments.

##### *Improvements for CLO Program*

*Question: What changes should GCLO consider making to the CLO program for you to give it a higher ranking?*

Asked only of overseas participants who rated the CLO Program between zero and six.

### FAMILY MEMBER EMPLOYMENT

#### Context

For the second year in a row, there is a continued slight drop in the percent of the Foreign Service community citing employment opportunities as extremely important in bidding, from 42 percent in 2021 to 39 percent in 2022 and 37 percent in 2023.

Family member employment is the most cited bidding consideration for couples with no children in the household who have completed three or more tours (51 percent rated this as *extremely important*), and second highest in households with children (40 percent), and couples with no children with fewer than three tours completed (36 percent). One notable change is the drop of 14 points in rating this as *extremely important* among households with couples and no children with fewer than three tours. We do not have an explanation in the data to explain this change.

#### Usage

Despite a decrease in top level consideration in bidding, more community members reported using GCLO employment and professional development offerings in the last 12 months and in prior years – 22 percent, four points more than 2022. This translates to 35 percent usage in the last 12 months among family members.

Among all family members, satisfaction with employment options increased by three points, from 51 percent to 54 percent.

##### *Satisfaction With Employment Options*

*Question: Regarding employment opportunities available to you at your current location, are you...?*

Among Family Members, 55 percent were satisfied with employment options at post in 2023 compared to 51 percent in 2022. Among Family Members, 29% were dissatisfied with employment options at post in 2023 compared to 34% in 2022.

#### Employment Statistics

Nearly half of all family members (47 percent) are employed **inside an overseas mission**, and 21 percent are working overseas **outside a mission** – including 12 percent self-employed or working with a local employer, and nine percent **teleworking**.

The breakdown of the 17 percent looking for work now is similar to last year, with nine percent seeking full-time employment and seven percent interested only in part-time work.

##### *Family Member Employment*

*Question: Check all that apply. Which of the following BEST describes your current employment situation?*

Note: Any slight changes in employment statistics from 2022 are due to a refinement in calculations.

#### Telework

Most results of telework questions are similar to 2022. Among concerns raised by employers, an increase of six points was noted of tax implications for the company (from 34 percent to 40 percent).

*Question: Have you explored teleworking for a non-U.S. Government employer while posted overseas?*

Of the 21 percent who reported exploring telework, 11 percent are teleworking, one percent are planning to telework, and nine percent were not permitted to telework by employer.

*Question: Select all that apply. What concerns, if any, did your employer express?*

Asked of the 37 percent who explored telework. 71 percent of employers expressed concerns.

### Education and Youth (E&Y)

#### Context

The percentage of the Foreign Service community with children who have recently or not yet completed high school has fluctuated (“households with children”), from an initial 53 percent in Fall 2021, dropping five percentage points to 48 percent in Spring 2022 and rising to a higher level of 54 percent in 2023.

Similarly, there was a dip and recovery in the percentage of community members rating education and youth as an *extremely important* component of their bidding, from 46 percent in 2021 to 38 percent in 2022 and 43 percent and 2023. **Among households with children under 18, which is about half of the Foreign Service community, 68 percent rated education and youth concerns as extremely important in their bidding,** similar to last year.

#### Key Metrics

Two in three community members with children (67 percent) are satisfied with the educational opportunities; more than one in five (22 percent) are dissatisfied. Satisfaction with educational opportunities has weakened slightly, with a five point drop in satisfaction from 72 percent to 67 percent, including a six point drop in *very satisfied* from 27 percent to 21 percent, coupled with only no significant change in dissatisfaction (22 percent); those preferring to not respond increased six points, from five percent to 11 percent.

##### *Satisfaction With Educational Opportunities*

*Question: With the information available to you on the educational opportunities for your child, are you...*

Among households with children up to the age of recent high school graduate and had experience with GCLO on Education and Youth. Note that this question was not included in the 2022 survey.

### FOREIGN SERVICE LIFE: PERSONA LIFE MATTERS

#### Usage

Overall, 10 percent of community members self-reported using GCLO programs, services, and resources for personal family issues in the past 12 months – similar to 12 percent last year and 11 percent in the year prior. Family Members are more likely to have used these offerings – 13 percent – than Direct Hires, at eight percent.

##### *GCLO Personal Life Services*

Personal life services, include preparing to bid and relocate, becoming a new parent, adding a person to orders and caring for parents.

*Question: Please indicate which ones you have used, if ever.*

Asked of all respondents.

### FOREIGN SERVICE LIFE: PERSONAL AND FAMILY CRISIS

#### Usage

The level of use of GCLO programming addressing personal or family crises remains similar to past tracking surveys, with four percent using it in the last 12 months, including three percent of Direct Hires and five percent of Family Members.

##### *GCLO Personal and Family Crisis Services*

Personal or family crisis services, including mental health wellbeing, separation, divorce, domestic violence and abuse, and caring for parents with failing health.

*Question: Please indicate which ones you have used, if ever.*

Asked of all respondents.

#### Opportunities

Comments from those unhappy with offerings grouped around three areas for improvement:

- More outreach (36 percent of comments), with a focus on raising awareness of GCLO’s services (25 percent);
- Improving the customer experience (40 percent), including concerns with effectiveness and confidentiality (both, 11 percent); and,
- The general expectation and attitude that they would reach out to other resources before GCLO.

### EVACUATION AND EMERGENCY PREPAREDNESS

#### Usage

There was a statistically significant drop of six percentage points, and 67 percent, of community members who reported they had been evacuated in the past 12 months – whether authorized or ordered departures – from 10 percent in 2021 and nine percent in 2022 to the current three percent.

However, there was a less significant drop in community remembers reporting using GCLO offerings for evacuation and emergency preparedness in the last 12 months–a drop of just two percentage points, from 11 percent to nine percent

##### *Evacuations and Emergency Preparedness, Crisis Management*

*Question: Please indicate which ones you have used, if ever.*

Asked of all respondents.

### UNACCOMPANIED TOURS

#### Usage

Community members self-reported that fewer are working on Official Unaccompanied Tours (UT). In the past two years, eight percent indicated a Direct Hire had worked on a UT in the prior 12 months; currently five percent have, a drop of three percentage points. In addition, in a switch from the past two years, more Family Members report they have joined their spouse on an UT. In 2022, five percent of community members reported they lived in separate locations and two percent indicated they were living together, and now one percent indicate they are separated, and four percent are at the same mission.

Three percent reported they utilized the GCLO’s Unaccompanied Tour programs and services in the last 12 months, similar to the four percent last year, and 13 percent have used it at some point.

							APPENDIX 1 - ADDITIONAL CHARTS AND TABLES					

### PERCEPTION: ACCESSIBILITY OF INFORMATION

*Question: The information I need to deal with foreign service life is already available*

### READERSHIP OF NEWSLETTERS

*Question: In the past six months, how often, if ever, have you glanced at or read the GCLO Weekly newsletter?*

### SATISFACTION WITH EMPOYMENT OPTIONS BY EMPLOYMENT CATEGORY

*Question: Regarding employment opportunities available to you at your current location, are you...?*

 

#### Reasons for Satisfaction

Among the family members satisfied with the employment options, 40 percent of the comments cited the presence of jobs and options, 25 percent mentioned the availability of jobs, 13 percent having a good personal job situation, ten percent job responsibilities and personal growth and nine percent having good responsibility, often in their field.

##### *Reasons for Satisfaction with Employment Opportunities*

*Question: Please describe the reasons that you are satisfied with the employment opportunities at your location. Anything else?*

Responses in the chart and table below are from among the 55 percent of respondents satisfied with employment options and categories with at least five percent. Calculations are based on comments to open-ended question.

#### Reasons for Dissatisfaction

A plurality of comments from dissatisfied family members (27 percent) mentioned a challenge in the hiring process (presumably inside missions), including 12 percent of comments about unfairness in the process. Nearly one in four comments (23 percent) cited a lack of jobs, including not enough jobs appropriate to their skills (ten percent) or not enough jobs in general (nine percent).

##### *Reasons for Dissatisfaction with Employment Opportunities*

*Question: Please describe the reasons that you are dissatisfied with the employment opportunities at your location. Anything else?*

Responses in the chart and table below are from among the 29 percent of respondents satisfied with employment options and categories with at least five percent.

### ADDITIONAL EMPLOYMENT METRICS

#### Awareness of Employment Resource

*Question: I know where to go if I need guidance on employment options*

#### Informed

*Question: I feel well-informed of the employment options available to me*

Responses captured are among Family Members at post.

#### Understand Employment Regulations

*Question: I am confused by employment regulations at post*

Responses captured are among Family Members at post.

#### Have Necessary Tools

*Question: I have the tools to create a professional life that works for me*

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Global Community Liaison Office

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### On This Page

                -  EXECUTIVE SUMMARY                    -  METHODOLOGY 
                  -  GLOBAL COMMUNITY LIAISON OFFICE (GCLO)                      -  GCLO Attributes 
                    -  Interactions 
                  -  COMMUNICATIONS AND OUTREACH                      -  Usage 
                  -  COMMUNITY LIAISON OFFICE (CLO)                      -  Usage 
                    -  Opportunities 
                  -  FAMILY MEMBER EMPLOYMENT                      -  Usage 
                    -  Employment Statistics 
                    -  Satisfaction with Employment Options 
                    -  Attitudes 
                  -  EDUCATION AND YOUTH (E&Y)                      -  Usage 
                    -  GCLO Offerings 
                  -  PERSONAL LIFE MATTERS / PERSONAL AND FAMILY CRISIS                      -  Usage 
                    -  GCLO Offerings 
                    -  Usage 
                    -  GCLO Offerings 
                  -  EVACUATION AND EMERGENCY PREPAREDNESS                      -  Usage 
                    -  GCLO Offerings 
                  -  UNACCOMPANIED TOURS                      -  Usage 
                  -  EXPEDITIOUS NATURALIZATION OF FOREIGN-BORN SPOUSES                      -  Usage 
                -  REPORT                    -  GLOBAL COMMUNITY LIAISON OFFICE (GCLO)                      -  Familiarity with GCLO 
                    -  Bidding Factors 
                    -  Voluntary Separation 
                    -  Programming 
                  -  COMMUNICATIONS AND OUTREACH (C&O)                      -  Usage 
                    -  Channels 
                  -  COMMUNITY LIAISON OFFICE (CLO) AT POST                      -  Usage 
                  -  FAMILY MEMBER EMPLOYMENT                      -  Context 
                    -  Usage 
                    -  Employment Statistics 
                    -  Telework 
                  -  Education and Youth (E&Y)                      -  Context 
                    -  Key Metrics 
                  -  FOREIGN SERVICE LIFE: PERSONA LIFE MATTERS                      -  Usage 
                  -  FOREIGN SERVICE LIFE: PERSONAL AND FAMILY CRISIS                      -  Usage 
                    -  Opportunities 
                  -  EVACUATION AND EMERGENCY PREPAREDNESS                      -  Usage 
                  -  UNACCOMPANIED TOURS                      -  Usage 
                -  APPENDIX 1 - ADDITIONAL CHARTS AND TABLES                    -  PERCEPTION: ACCESSIBILITY OF INFORMATION 
                  -  READERSHIP OF NEWSLETTERS 
                  -  SATISFACTION WITH EMPOYMENT OPTIONS BY EMPLOYMENT CATEGORY                      -  Reasons for Satisfaction 
                    -  Reasons for Dissatisfaction 
                  -  ADDITIONAL EMPLOYMENT METRICS                      -  Awareness of Employment Resource 
                    -  Informed 
                    -  Understand Employment Regulations 
                    -  Have Necessary Tools 

## Related Articles

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