Exhibit 10.3


 


EMPLOYMENT AGREEMENT


(As Amended and
Restated)


 


THIS
EMPLOYMENT AGREEMENT (this “Agreement”), originally dated effective as of September 29, 2017 (“Original
Effective Date”), and subsequently amended as of December 16, 2019 and effective as of January 1, 2020, is now
dated and effective as of November 20, 2020 (the “Restatement Effective Date”), and is made by and between Carter
Bankshares, Inc. (“Holding Company”), Carter Bank & Trust (“Bank”) (Holding Company and Bank,
both individually and collectively, are referred to herein as “Employer”) and Phyllis Q. Karavatakis (“Executive”).


 


WHEREAS,
Employer wishes to continue the employment of Executive as a key executive of Bank and it is the desire of Employer
to have the benefit of Executive’s continued loyalty and service; and


 


WHEREAS,
Executive wishes to continue in the employ of Bank on the terms and subject to the conditions set forth herein.


 


NOW
THEREFORE, in consideration of the mutual covenants and agreements set forth herein the parties agree as follows:


 


1.            Employment
and Duties.


 


(a)            Executive
shall be employed as Senior Executive Vice President for Special Projects of Bank (the “Position”) on the terms and
subject to the conditions of this Agreement. Executive accepts such employment and agrees to perform the duties and responsibilities
of the Position, as may be assigned to Executive by the Chief Executive Officer or Board of Directors of Holding Company and Bank.


 


(b)            Executive
shall devote Executive’s best efforts and full business time to rendering services on behalf of Employer in furtherance of
its best interests. Employer agrees, however, that Executive shall not be required to work on a full-time forty (40) hour per week
basis, but that Executive shall be required each week to devote such time as Employer deems necessary to fully complete, in a manner
deemed satisfactory by Employer, the tasks assigned to her by Employer and such other duties as may be required of Executive. Employee
shall regularly work at least thirty (30) hours per week. Executive shall comply with all policies, standards and regulations of
Employer now or hereafter promulgated, and shall perform all duties under this Agreement to the best of Executive’s abilities
and in accordance with the ethics and standards of conduct applicable to employees in the banking industry.


 


2.            Term.
The Term (as defined below) of this Agreement is effective as of the Original Effective Date and will continue through the earlier
of one year from the Original Effective Date (the “Initial Term”) or (ii) the date this Agreement otherwise terminates
pursuant to Section 6 or Section 16 below; provided, however, that, at the end of the Initial Term, if this Agreement
has not been previously terminated pursuant to Section 6 or Section 16 below, this Agreement shall be automatically extended
for a one-year term (a “Renewal Term”), commencing at the end of the Initial Term, unless either party gives written
notice of non-renewal no later than sixty (60) days prior to the end of the Initial Term. This Agreement shall continue to be further
extended for an additional one-year term at the end of each Renewal Term, unless either party gives written notice of non-renewal
no later than sixty (60) days prior to the end of the applicable Renewal Term. During the Initial Term or any Renewal Term, this
Agreement may be terminated at any time pursuant to Section 6 or Section 16 below. The Term of this Agreement, including
all Renewal Terms, if any, is referred to herein as the “Term.”


 






     


     


    

 


3.            Compensation.


 


(a)            Base
Salary. During the Term, Bank shall cause Executive to be paid an annual base salary of Two Hundred Fifty Thousand Dollars
($250,000), paid in equal installments to Executive in accordance with Bank’s established payroll practices (but no less
frequently than monthly). Holding Company’s Board of Directors or its designee, in its discretion, may increase Executive’s
base salary during the Term. Bank shall withhold state and federal income taxes, social security taxes and such other payroll deductions
as may from time to time be required by law or agreed upon in writing by Executive and Bank. Bank shall also withhold and remit
to the proper party any amounts agreed to in writing by Bank and Executive for participation in any corporate sponsored benefit
plans for which a contribution is required.


 


(b)            Bonuses.
Executive shall receive only such annual bonuses, if any, as the Holding Company’s Board of Directors or its designee, in
its sole discretion, decides to pay to Executive. Notwithstanding the prior sentence, to the extent that, during the Term, Employer
establishes an annual bonus plan covering executive employees, Executive shall be eligible for a bonus in accordance with the terms
of such plan. Any such bonus payable under this Section 3(b) shall be paid annually by March 15 of the year following
the fiscal year for which performance is being evaluated.


 


(c)            Equity
Awards. Executive may be eligible to receive equity awards from a plan established by Holding Company, in such manner and subject
to such terms and conditions as Holding Company’s Board of Directors or its designee, in its sole discretion, may determine,
if at all.


 


(d)           Clawback.
Executive agrees that any incentive compensation that Executive receives from Employer or a related entity shall be subject to
repayment (i.e., clawback) to Employer or such related entity to the extent required under any repayment or clawback policy adopted
by Holding Company’s Board of Directors in the future.


 


(e)             Automobile
Allowance. Bank will provide Executive the sum of $500 per month as an automobile allowance. This allowance will be included
in Executive’s regular payroll payments, but will be grossed up so that the payment will be effectively net of taxes.


 


4.            Benefits.


 


(a)            Corporate
Benefit Plans. Executive shall be entitled to participate in or become a participant in any employee benefit plan maintained
by Employer for which Executive is or will become eligible on such terms as Holding Company’s Board of Directors or its designee
may, in its discretion, establish, modify or otherwise change.


 






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(b)            Personal
Time Off. Employer and Executive agree that in light of the reduced hours as referenced above and her focus on special projects,
Executive will not receive a personal time off (“PTO”) benefit as set forth in Employer’s PTO Policy. Executive
will, however, be allowed time off with pay for vacation and sickness as mutually agreed by Employer and Executive.


 


5.           Reimbursement
of Expenses. Executive shall be reimbursed upon Executive’s incurring reasonable and customary business expenses in connection
with the performance of Executive’s duties, subject to presentation of adequate substantiation, including receipts, for the
reasonable business travel, entertainment, lodging, and other business expenses incurred by Executive. In no event will such reimbursements
be made later than the last day of the calendar month following the calendar month in which Executive submits the request for payment
of the reimbursable expense, which shall be submitted no later than sixty (60) days after the expense is incurred.


 


6.            Termination
of Employment.


 


(a)           Death
or Incapacity. Executive’s employment under this Agreement shall terminate automatically upon Executive’s death.
Executive’s spouse, if the spouse survives Executive, or, if not, Executive’s estate shall receive (i) any unpaid
base salary which otherwise would be payable to Executive through the date of termination payable in a lump sum as soon as administratively
feasible following termination, but not later than thirty (30) days thereafter; (ii) any annual bonus compensation earned
and awarded pursuant to Section 3(b) above, but not yet paid as of the date of termination, payable on the earlier of
(A) the thirtieth (30th) day after the date of termination, or (B) when otherwise due; (iii) any benefits
vested, due and owing pursuant to the terms of any other plans, policies or programs, payable when otherwise due (hereinafter subsections
(i) — (iii) collectively are referred to as the “Accrued Obligations”). Executive’s spouse, if
the spouse survives Executive, or, if not, Executive’s estate shall also receive an amount equal to Executive’s base
salary from the date of Executive’s death through the end of the month in which Executive’s death occurs, payable in
a lump sum as soon as administratively feasible following Executive’s death, but not later than thirty (30) days thereafter.
If Holding Company’s Board of Directors or its designee determines that Incapacity (as defined below) of Executive has occurred,
it may terminate Executive’s employment and this Agreement upon ninety (90) days’ written notice, provided that, within
ninety (90) days after receipt of such notice, Executive shall not have returned to full-time performance of Executive’s
assigned duties. In the event of a termination due to “Incapacity,” Bank shall pay the Accrued Obligations to Executive.
For purposes of this Agreement, “Incapacity” shall occur if (i) Executive is unable to perform the material functions
of Executive’s position for thirteen (13) consecutive weeks and is then deemed to be permanently unable to continue in the
Position by a physician selected by Employer or its insurer, and acceptable to Executive or Executive’s legal representative,
which consent shall not be unreasonably withheld, or (ii) Executive is deemed disabled as defined in the policy of disability
insurance maintained by Employer for the benefit of Executive (and others if a group policy). Notwithstanding any other provision
in this Agreement, Employer shall comply with all requirements of the Americans with Disabilities Act. Further, if Executive’s
employment is terminated due to death or “Incapacity,” then no payments (other than the Accrued Obligations and spousal
death benefit described above) shall be owed or paid, including those under Section 7(a) or Section 9(a).


 






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(b)            Termination
by Employer With or Without Cause. Employer may terminate Executive’s employment at any time during the Term of this
Agreement, with or without notice (unless otherwise required herein) and with or without Cause. For purposes of this Agreement,
 “Cause” shall mean:


 


(i)            Executive’s
willful misconduct in connection with the performance of Executive’s duties;


 


(ii)           Executive’s
misappropriation or embezzlement of funds or material property of Employer or any affiliate;


 


(iii)          Executive’s
fraud or dishonesty with respect to Employer or any affiliate;


 


(iv)          Executive’s
failure to perform any of the material duties and responsibilities required by the Position (other than by reason of Incapacity),
or Executive’s failure to follow reasonable instructions or policies of Employer, in either case after being advised in writing
of such failure and being given a reasonable opportunity and period (as determined by Holding Company’s Board of Directors
or its designee in its reasonable business judgment) to remedy such failure (if such breach or violation is capable of being remedied),
which period shall be not less than thirty (30) days;


 


(v)          Executive’s
conviction of, indictment for (or the procedural equivalent), or entering of a guilty plea or plea of no contest with respect to
any felony or any misdemeanor involving moral turpitude;


 


(vi)       Executive’s
breach of a material term of this Agreement, or violation in any material respect of any policy, code or standard of behavior or
ethics generally applicable to officers of Employer, after being advised in writing of such breach or violation and being given
a reasonable opportunity and period (as determined by Holding Company’s Board of Directors or its designee in its reasonable
business judgment) to remedy such breach or violation (if such breach or violation is capable of being remedied), which period
shall be not less than thirty (30) days;


 


(vii)         Executive’s
willful violation of any final cease and desist order;


 


(viii)         Executive’s
breach of any fiduciary duty owed to Employer or its affiliates; or


 


(ix)            Executive’s
engaging in conduct that, if it became known by any regulatory or governmental agency or the public, would be or is reasonably
likely to result, in the good faith judgment of Holding Company’s Board of Directors or its designee, in material injury
to Employer, monetarily or otherwise.


 






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(c)            Termination
by Executive for Good Reason. Executive may terminate employment for Good Reason. For purposes of this Agreement, “Good
Reason” shall mean:


 


(i)          The
assignment of duties to Executive by Employer which result in Executive having materially less authority or responsibility than
Executive has on the Original Effective Date, without Executive’s express written consent;


 


(ii)         Requiring
Executive to maintain Executive’s principal office outside of the City of Martinsville, Virginia or any contiguous counties
unless Holding Company moves its principal executive offices to the place to which Executive is required to move;


 


(iii)          A
material reduction in Executive’s base salary; or


 


(iv)          Any
action or inaction by Employer that constitutes a material breach of this Agreement.


 


Executive is required to provide written
notice to Employer detailing the existence of a condition described above in this Section 6(c) within a sixty (60) day
period after the initial existence of the condition, and Employer shall have thirty (30) days after notice to remedy the condition
without liability. In addition to the foregoing requirements, to trigger payment under this Section 6(c), Executive must also
terminate employment within one hundred twenty (120) days after the initial occurrence of the event constituting “Good Reason”
and Employer must have been allowed the full opportunity to cure, as set forth above.


 


Notwithstanding the above, “Good
Reason” shall not include any resignation by Executive where Cause for Executive’s termination by Employer exists under
Section 6(b), or there is an isolated, insubstantial or inadvertent action by Employer (provided that such action is remedied
by Employer after written notice by Executive) .


 


(d)            Other.
Executive’s employment hereunder may be terminated voluntarily by Executive without Good Reason upon ninety (90) days’
prior written notice to Employer or at any time by mutual agreement in writing. In the event of such voluntary termination notice
by Executive without Good Reason, Employer may terminate Executive’s employment prior to the expiration of the notice period
without incurring any liability under Section 7, and Employer shall be required only to pay Executive’s base salary
through the termination date (with such payment to be made in accordance with Employer’s established payroll practices),
plus any Accrued Obligations (as defined Section 6(a)).


 


7.            Obligations
Upon Termination.


 


(a)            Without
Cause or for Good Reason. If either Employer terminates Executive’s employment with Bank without Cause or Executive terminates
Executive’s employment with Bank for Good Reason during the Term, Executive shall be entitled to receive, subject to any
applicable delay set forth in Section 19 below:


 


(i)            The
Accrued Obligations (as defined in Section 6(a)); and


 


(ii)          Subject
to Executive’s signing, delivering and not revoking the Release attached as Exhibit A, which Release must
be signed, delivered and not revoked within the period set forth in the Release:


 






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(A)            A
payment in a monthly amount equal to one-twelfth (1/12) of Executive’s annual base salary in effect immediately preceding
such termination for twelve (12) months, payable in accordance with Bank’s established payroll practices (but no less frequently
than monthly), provided that the amounts Executive would otherwise have received during the sixty (60) days after Executive’s
termination had the payments begun immediately after Executive’s termination of employment shall be paid in a lump sum on
the sixtieth (60th) day after Executive’s termination of employment (the “Severance Benefit”); and


 


(B)            For
twelve (12) months after the date of termination, Executive shall receive coverage under all employee health insurance programs
or plans (medical, dental and vision) (“Health Care Plans”) in which Executive and/or Executive’s spouse and
any of Executive’s dependents were entitled to participate immediately prior to such termination, with Employer paying the
employer portion of the premium therefor (the “Health Care Continuance Benefit”), provided that the continued participation
of Executive and/or Executive’s spouse and any of Executive’s dependents is possible under the general terms and provisions
of the Health Care Plans. If Employer cannot maintain such coverage for Executive or Executive’s spouse or dependents under
the terms and provisions of the Health Care Plans (or where such continuation would adversely affect the tax status of the Health
Care Plans pursuant to which the coverage is provided), Employer shall provide the Health Care Continuance Benefit by either providing
substantially identical benefits directly or through an insurance arrangement or by paying Executive the estimated cost of the
expected premium for twelve (12) months after the date of termination with such payments to be made in accordance with Bank’s
established payroll practices (but no less frequently than monthly) for employees generally for the period during which such cash
payments are to be provided. To the extent allowed by applicable law, the 12-month Health Care Continuance Benefit period shall
run concurrently with the period for which Executive and/or Executive’s spouse and any of Executive’s dependents would
be eligible for continuation coverage under the Consolidated Omnibus Reconciliation Act of 1985 (the “COBRA Period”).


 


Notwithstanding the foregoing, and in addition
to Employer’s remedies set forth in Section 8(e), all such payments and benefits under Section 7(a) otherwise
to be made after Executive’s termination of employment shall cease to be paid, and Employer shall have no further obligation
with respect thereto, in the event Executive, without the consent of Employer, breaches or engages in any activity prohibited in
Section 8 or any of its sub-parts.


 


(b)            For
Cause; Other Than for Good Reason. If Executive’s employment is terminated for Cause or if Executive voluntarily terminates
Executive’s employment other than for Good Reason, this Agreement shall terminate without any further obligation of Employer
to Executive other than the payment to Executive of the Accrued Obligations.


 






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8.            Covenants
of Executive.


 


(a)            Confidentiality.
As an employee of Bank, Executive will have access to and may participate in the origination of non-public, proprietary and confidential
information relating to Employer and/or its affiliates and Executive acknowledges a fiduciary duty owed to Employer and its affiliates
not to disclose any such information. Confidential information may include, but is not limited to, trade secrets, customer lists
and information, internal corporate planning, methods of marketing and operation, and other data or information of or concerning
Employer and its affiliates or their customers that is not generally known to the public or generally in the banking industry.
Executive agrees that for a period of five (5) years following the cessation of employment, Executive will not use or disclose
to any third party any such confidential information, either directly or indirectly, except as may be authorized in writing specifically
by Employer; provided, however that to the extent the information covered by this Section 8 is otherwise protected by the
law, such as “trade secrets,” as defined by the Virginia Uniform Trade Secrets Act, or customer information protected
by banking privacy laws, that information shall not be disclosed or used for however long the legal protections applicable to such
information remain in effect.


 


Nothing in this Agreement
restricts or prohibits Executive or Executive’s counsel from initiating communications directly with, responding to any inquiry
from, volunteering information to, or providing testimony before a self-regulatory authority or a governmental, law enforcement
or other regulatory authority, including the U.S. Equal Employment Opportunity Commission, the Department of Labor, the National
Labor Relations Board, the Department of Justice, the Securities and Exchange Commission, the Financial Industry Regulatory Authority,
the Congress, and any Office of Inspector General (collectively, the “Regulators”), from participating in any reporting
of, investigation into, or proceeding regarding suspected violations of law, or from making other disclosures that are protected
under or from receiving an award for information provided under the whistleblower provisions of state or federal law or regulation.
Executive does not need the prior authorization of Employer to engage in such communications with the Regulators, respond to such
inquiries from the Regulators, provide confidential information or documents containing confidential information to the Regulators,
or make any such reports or disclosures to the Regulators. Executive is not required to notify Employer that Executive has engaged
in such communications with the Regulators. Executive recognizes and agrees that, in connection with any such activity outlined
above, Executive must inform the Regulators that the information Executive is providing is confidential.


 


Federal law provides
certain protections to individuals who disclose a trade secret to their attorney, a court, or a government official in certain,
confidential circumstances. Specifically, federal law provides that an individual shall not be held criminally or civilly liable
under any federal or state trade secret law for the disclosure of a trade secret under either of the following conditions:


 


		·	Where the disclosure is made (a) in confidence to a federal, state or local government official,
either directly or indirectly, or to an attorney; and (b) solely for the purpose of reporting or investigating a suspected
violation of law; or



 


		·	Where the disclosure is made in a complaint or other document filed in a lawsuit or other proceeding,
if such filing is made under seal.



 






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Federal law also provides that an individual
who files a lawsuit for retaliation by an employer for reporting a suspected violation of law may disclose the trade secret to
the attorney of the individual and use the trade secret information in the court proceeding, if the individual (a) files any
document containing the trade secret under seal; and (b) does not disclose the trade secret, except pursuant to court order.


 


(b)            Non-Competition.
In consideration for Employer’s entering into this Agreement and in exchange for the benefits promised herein, and other
valuable consideration, Executive agrees that Executive will not engage in “Competition” for a period of twelve (12)
months after Executive’s employment with Bank ceases for any reason. For purposes hereof, “Competition” means
Executive’s performing duties that are the same as or substantially similar to those duties performed by Executive for Bank
or its affiliates during the last twelve (12) months of Executive’s employment, as an officer, a director, an employee, a
partner or in any other capacity, within a twenty-five (25) mile radius of the headquarters of Bank (or any Virginia headquarters
of any successor in the event of a merger consummated as of the last day of employment) or within a ten (10) mile radius of
any branch of Bank (or any Virginia branch of any successor in the event of a merger consummated as of the last day of employment),
as such locations exist as of the date Executive’s employment ceases, if those duties are performed for a bank holding company,
or for a bank or other financial institution, that provides products or services that are the same as or substantially similar
to, and competitive with, any of the products or services provided by Bank at the time Executive’s employment ceases.


 


(c)            Non-Piracy.
In consideration for Employer’s entering into this Agreement and in exchange for the benefits promised herein, and other
valuable consideration, Executive agrees that for a period of twelve (12) months after Executive’s employment ceases for
any reason, Executive will not, directly or indirectly, solicit, divert from Bank or transact business with any “Customer”
of Bank with whom Executive had “Material Contact” during the last twelve (12) months of Executive’s employment
or about whom Executive obtained information not known generally to the public while acting within the scope of Executive’s
employment during the last twelve (12) months of employment, if the purpose of such solicitation, diversion or transaction is to
provide products or services that are the same as or substantially similar to, and competitive with, those offered by Bank at the
time Executive’s employment ceases. “Material Contact” means that Executive personally communicated with the
Customer, either orally or in writing, for the purpose of providing, offering to provide or assisting in providing products or
services of Bank during the last twelve (12) months of Executive’s employment. “Customer” means any person or
entity with whom Bank had a depository or other contractual relationship, pursuant to which Bank provided products or services
during the last twelve (12) months of Executive’s employment.


 


(d)            Non-Solicitation.
In consideration for Employer’s entering into this Agreement and in exchange for the benefits promised herein, and other
valuable consideration, Executive agrees that for a period of twelve (12) months after Executive’s employment ceases for
any reason, Executive will not, directly or indirectly, hire any person employed by Bank during the last six (6) months of
Executive’s employment, or assist others in hiring or solicit for hire or induce any such person to terminate employment
with Bank, if the purpose is to compete with Bank.


 






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(e)            Remedies.
Executive acknowledges that the covenants set forth in Section 8 of this Agreement are just, reasonable, and necessary to
protect the legitimate business interests of Employer. Executive further acknowledges that if Executive breaches or threatens to
breach any provision of Section 8, all payments otherwise due under Section 7(a)(ii) and 9(a) shall immediately
cease, but Employer’s remedies at law will be inadequate, and Employer will be irreparably harmed. Accordingly, Employer
shall be entitled to an injunction, both preliminary and permanent, restraining Executive from such breach or threatened breach,
such injunctive relief not to preclude Employer from pursuing all available legal and equitable remedies, and being entitled to
all reasonable attorney’s fees and costs incurred in connection with the breach, threatened breach, or any challenge to the
enforceability of Section 8.


 


9.            Termination
After Change of Control.


 


(a)            Without
Cause or for Good Reason. If Executive’s employment with Bank is involuntarily terminated without Cause within two (2) years
after a Change of Control (as defined below) shall have occurred or if Executive terminates employment with Bank for Good Reason
within two (2) years after a Change of Control shall have occurred, Executive shall be entitled to receive, subject to any
applicable delay set forth in Section 19 below:


 


(i)            The
Accrued Obligations (as defined in Section 6(a));


 


(ii)         Subject
to Executive’s signing, delivering and not revoking the Release attached as Exhibit A, which Release must be
signed, delivered and not revoked within the period set forth in the Release:


 


(A)         A
payment equal to two (2) times Executive’s annual base salary in effect immediately preceding such termination payable
in one lump sum, less all applicable withholdings, on the sixtieth (60th) day after Executive’s termination of
employment (the “Severance Benefit”); and


 


(B)            For
eighteen (18) months after the date of termination, Executive shall receive coverage under all Health Care Plans in which Executive
and/or Executive’s spouse and any of Executive’s dependents were entitled to participate immediately prior to such
termination, with Employer paying the employer portion of the premium therefor (the “Health Care Continuance Benefit”),
provided that the continued participation of Executive and/or Executive’s spouse and any of Executive’s dependents
is possible under the general terms and provisions of the Health Care Plans. If Employer cannot maintain such coverage for Executive
or Executive’s spouse or dependents under the terms and provisions of the Health Care Plans (or where such continuation would
adversely affect the tax status of the Health Care Plans pursuant to which the coverage is provided), Employer shall provide the
Health Care Continuance Benefit by either providing substantially identical benefits directly or through an insurance arrangement
or by paying Executive the estimated cost of the expected premium for eighteen (18) months after the date of termination with such
payments to be made in accordance with Bank’s established payroll practices (but no less frequently than monthly) for employees
generally for the period during which such cash payments are to be provided, less all applicable withholdings. To the extent allowed
by applicable law, the 18-month Health Care Continuance Benefit period shall run concurrently with the period for which Executive
and/or Executive’s spouse and any of Executive’s dependents would be eligible for continuation coverage under the COBRA
Period.


 






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(C)            An
additional amount, payable in one lump sum, less all applicable withholdings, on the sixtieth (60th) day following Executive’s
termination of employment, equal to one (1) times the highest annual bonus compensation pursuant to Section 3(b) above
earned by Executive for the three (3) immediately preceding complete fiscal years or such fewer number of complete fiscal
years as Executive may have been employed by Employer. For the avoidance of any doubt, if Employer makes a determination to award
no annual bonus compensation to Executive for the three (3) immediately preceding complete fiscal years or such fewer number
of complete fiscal years as Executive may have been employed, then no amount is payable under this Section 9(a)(ii)(C).


 


Notwithstanding the foregoing, and in addition
to Employer’s remedies set forth in Section 8(e), all such payments and benefits under Section 9(a) otherwise
to be made after Executive’s termination of employment shall cease to be paid, and Employer shall have no further obligation
with respect thereto, in the event Executive, without the consent of Employer, engages in any activity prohibited by Section 8.


 


(b)            Modified
Cutback of Compensation Deemed to be Contingent on a Change of Control. If any benefits or payments are to be made under the
terms of this Agreement or any other agreement between Executive and Employer following a transaction that constitutes a change
in the ownership or effective control of Holding Company or in the ownership of a substantial portion of the assets of Holding
Company such that the provisions of Section 280G of the Internal Revenue Code of 1986, as amended, and any regulations thereunder
(“Code Section 280G”) or Section 4999 of the Internal Revenue Code and any regulations thereunder could potentially
apply to such compensation, then the following provisions shall be applicable:


 


(i)            In
the event the independent accountants serving as auditors for Holding Company on the date of a change of control within the meaning
of Code Section 280G (or any other independent accounting firm designated by Holding Company) determine that some or all of
the payments or benefits scheduled under this Agreement, as well as any other payments or benefits on such change of control, would
be nondeductible by Employer under Code Section 280G, then the payments scheduled under this Agreement and all other agreements
between Executive and Employer will be reduced to one dollar less than the maximum amount which may be paid without causing any
such payment or benefit to be nondeductible. Any reduction of benefits or payments required to be made under this Section 9(b)(i) shall
be taken in the following order: first from cash compensation and then from payments or benefits not payable in cash, in each case
in reverse order beginning with payments or benefits which are to be paid the farthest in time from the date of determination.


 






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(ii)            Notwithstanding
the foregoing Section 9(b)(i), in the event the independent accountants serving as auditors for Holding Company on the date
of a change of control within the meaning of Code Section 280G (or any other independent accounting firm designated by Holding
Company) determine that the net economic benefit to Executive after payment of all income and excise taxes is greater without giving
effect to Section 9(b)(i) than Executive’s net economic benefit after a reduction by reason of the application
of Section 9(b)(i), then Section 9(b)(i) shall be a nullity and without any force or effect. Any decisions regarding
the requirement or implementation of the reductions to compensation described in Section 9(b)(i) shall be made by the
independent accountants serving as auditors for Holding Company on the date of a change of control within the meaning of Code Section 280G
(or any other accounting firm designated by Holding Company), shall be made at Holding Company’s expense and shall be binding
on the parties.


 


(c)          Superseding
Provisions. The benefits and payments set forth in Section 9(a) that may be due in connection with a Change of Control
shall supersede all payments, entitlements and benefits of Executive otherwise payable under Section 7(a). The benefits and
payments due under Section 9(a) replace those in Section 7(a), and are not cumulative thereof.


 


(d)          For
Cause; Other Than for Good Reason. If Executive’s employment is terminated for Cause or if Executive voluntarily terminates
Executive’s employment other than for Good Reason, within two (2) years after a Change of Control, this Agreement shall
terminate without any further obligation of Employer to Executive other than the payment to Executive of the Accrued Obligations.


 


10.            Change
of Control Defined. For purposes of this Agreement, a “Change of Control” occurs if (a) any person, including
persons acting as a group, as defined in Treasury Regulation § 1.409A-3(i)(5), becomes the owner or beneficial owner of securities
of Holding Company having more than fifty percent (50%) of the combined voting power of the then outstanding securities of Holding
Company that may be cast for the election of Holding Company’s directors other than a result of an issuance of securities
initiated by Holding Company, or open market purchases approved by Holding Company’s Board of Directors, as long as the majority
of Holding Company’s Board of Directors approving the purchases constitutes a majority of Holding Company’s Board of
Directors at the time the purchases are made; (b) during any twelvemonth period, as the direct or indirect result of, or in
connection with, a tender or exchange offer, a merger or other business combination, a sale of assets, a contested election of
directors, or any combination of these events, the persons who were directors of Holding Company before such events cease to constitute
a majority of Holding Company’s Board of Directors or any successor’s board, as applicable. For purposes of this Agreement,
a Change of Control occurs on the date on which an event described in (a) – (b) occurs. If a Change of Control
occurs on account of a series of transactions or events, the Change of Control occurs on the date of the last of such transactions
or events. The above definition of Change of Control is intended to, and shall be interpreted and applied in a manner as to, comply
with the requirements of Section 409A of the Internal Revenue Code of 1986, as amended, and any regulations thereunder (“Code
Section 409A”).


 


11.            Documents.
All documents, records, tapes and other media of any kind or description relating to the business of Employer or any of its affiliates
or subsidiaries (the “Documents”), whether or not prepared by Executive, shall be the sole and exclusive property of
Employer. The Documents (and any copies) shall be returned to Employer upon Executive’s termination of employment for any
reason or at such earlier time or times as Holding Company’s Board of Directors or its designee may specify.


 






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12.          Suspension
or Temporary Prohibition of Services; Permanent Prohibition of Services. If Executive is suspended and/or temporarily prohibited
from participating in the conduct of Employer’s affairs by a notice served pursuant to the Federal Deposit Insurance Act,
Employer’s obligations under this Agreement shall be suspended as of the date of service unless stayed by appropriate proceedings.
If the charges in the notice are dismissed, Employer may in its discretion (a) pay Executive all or part of the compensation
withheld while its contract obligations were suspended, and (b) reinstate (in whole or in part) any of its obligations which
were suspended. If Executive is removed and/or permanently prohibited from participating in the conduct of Employer’s affairs
by an order issued under the Federal Deposit Insurance Act or the Code of Virginia, all obligations of Employer under this Agreement
shall terminate as of the effective date of the order, but vested rights of the parties shall not be affected.


 


13.            Severability/Breach
Not Excuse Performance. If any provision of this Agreement, or part thereof, is determined to be unenforceable for any reason
whatsoever, it shall be severable from the remainder of this Agreement and shall not invalidate or affect the other provisions
of this Agreement, which shall remain in full force and effect and shall be enforceable according to their terms. No covenant shall
be dependent upon any other covenant or provision herein, each of which stands independently. No breach of this Agreement by Employer
shall excuse Executive’s obligations under Section 8.


 


14.            Governing
Law/Venue. This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia. The
parties further agree that venue in the event of a dispute shall be exclusively in the Circuit Court of the City of Martinsville,
or the applicable federal court encompassing that jurisdiction, at the sole option of Employer, and Executive agrees not to object
to venue.


 


15.            Notices.
All written notices required by this Agreement shall be deemed given when delivered personally or sent by overnight or registered
or certified mail, return receipt requested, to the parties at the following addresses (or to such other address as the party entitled
to notice shall hereafter designate in accordance with the terms hereof):


 


	To Bank:	Chief Executive Officer
	 	Carter Bankshares, Inc.
	 	1300 Kings Mountain Road
	 	Martinsville, VA 24112
	 	 
	To Executive:	At Executive’s home address as shown on the records of Employer.



 


16.            Amendment
and Termination of Agreement. This Agreement may not be varied, altered, modified or in any way amended except by an instrument
in writing executed by the parties hereto or their legal representatives. Except as specifically set forth herein, including pursuant
to the provisions of Section 6 above, this Agreement may not be terminated except by an instrument in writing executed by
the parties hereto or their legal representatives, provided, however, and notwithstanding anything in this Agreement to the contrary,
Bank or its successor has the unilateral right to terminate this Agreement and pay out the full value of all benefits hereunder
in one lump sum payment in connection with a Change of Control pursuant to, and in compliance with, Treasury Regulation §
1.409A-3(j)(4)(ix)(B).


 






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17.           Binding
Effect. This Agreement shall be binding upon Executive and on Employer, its successors and assigns on the Restatement Effective
Date . Employer will require any successor to all or substantially all of the business, stock or assets of Employer to assume expressly
and agree to perform this Agreement in the same manner and to the same extent that Employer would be required to perform it if
no such succession had taken place. This Agreement shall be freely assignable by Employer.


 


18.           No
Construction Against Any Party. This Agreement is the product of informed negotiations between Executive and Employer. If any
part of this Agreement is deemed to be unclear or ambiguous, it shall be construed as if it were drafted jointly by all parties.
Executive and Employer agree that neither party was in a superior bargaining position regarding the substantive terms of this Agreement.


 


19.           Code
Section 409A Compliance.


 


(a)           The
intent of the parties is that payments and benefits under this Agreement comply with Code Section 409A or comply with an exemption
from the application of Code Section 409A and, accordingly, all provisions of this Agreement shall be construed in a manner
consistent with the requirements for avoiding taxes or penalties under Code Section 409A.


 


(b)            A
termination of employment shall not be deemed to have occurred for purposes of any provision of this Agreement providing for the
form or timing of payment of any amounts or benefits upon or following a termination of employment unless such termination is also
a “separation from service” (within the meaning of Code Section 409A) and, for purposes of any such provision
of this Agreement under which (and to the extent) deferred compensation subject to Code Section 409A is paid, references to
a “termination” or “termination of employment” or like references shall mean separation from service. A
 “separation from service” shall not occur under Code Section 409A unless such Executive has completely severed
Executive’s relationship with Employer or Executive has permanently decreased Executive’s services to twenty percent
(20%) or less of the average level of bona fide services over the immediately preceding thirty-six (36) month period (or the full
period if Executive has been providing services for less than thirty-six (36) months). A leave of absence shall only trigger a
termination of employment that constitutes a separation from service at the time required under Code Section 409A. If Executive
is deemed on the date of separation from service with Employer to be a “specified employee”, within the meaning of
that term under Code Section 409A(a)(2)(B) and using the identification methodology selected by Employer from time to
time, or if none, the default methodology, then with regard to any payment or benefit that is required to be delayed for six (6) months
in compliance with Code Section 409A(a)(2)(B), such payment or benefit shall be paid with interest on the earlier of (i) the
first day of the seventh (7th) month measured from the date of Executive’s separation from service or (ii) the
date of Executive’s death. The amount of interest to be paid shall be based on the prime rate of interest in effect on the
first day of the month following Executive’s separation from service as reported in the Wall Street Journal. In the case
of benefits required to be delayed under Code Section 409A, however, Executive may pay the cost of benefit coverage, and thereby
obtain benefits, during such six (6) month delay period and then be reimbursed by Employer thereafter on the first day of
the seventh (7th) month following the date of Executive’s separation from service or, if earlier, on the date
of Executive’s death.


 






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(c)            With
regard to any provision herein that provides for reimbursement of expenses or in-kind benefits subject to Code Section 409A,
except as permitted by Code Section 409A, (i) the right to reimbursement or in-kind benefits is not subject to liquidation
or exchange for another benefit, and (ii) the amount of expenses eligible for reimbursement, or in-kind benefits, provided
during any taxable year shall not affect the expenses eligible for reimbursement, or in-kind benefits to be provided, in any other
taxable year, provided that the foregoing clause (ii) shall not be violated with regard to expenses reimbursed under any arrangement
covered by Code Section 105(b) solely because such expenses are subject to a limit related to the period the arrangement
is in effect. All reimbursements shall be reimbursed in accordance with Employer’s reimbursement policies but in no event
later than the calendar year following the calendar year in which the related expense is incurred.


 


(d)            If
under this Agreement, an amount is to be paid in two or more installments, for purposes of Code Section 409A, each installment
shall be treated as a separate payment.


 


(e)            When,
if ever, a payment under this Agreement specifies a payment period with reference to a number of days (e.g., “payment shall
be made within ten (10) days following the date of termination”), the actual date of payment within the specified period
shall be within the sole discretion of Employer. In the event any payment payable upon termination of employment would be exempt
from Code Section 409A under Treasury Regulation § 1.409A-1(b)(9)(iii) but for the amount of such payment, the determination
of the payments to Executive that are exempt under such provision shall be made by applying the exemption to payments based on
chronological order beginning with the payments paid closest in time on or after such termination of employment.


 


Notwithstanding any other
provision of this Agreement, Executive shall be solely liable, and Employer shall not be liable in any way to Executive if any
payment or benefit which is to be provided pursuant to this Agreement and which is considered deferred compensation subject to
Code Section 409A otherwise fails to comply with, or be exempt from, the requirements of Code Section 409A.


 


20.          Regulatory
Limitation. Notwithstanding any other provision of this Agreement, neither Employer nor any subsidiary shall be obligated to
make, and Executive shall have no right to receive, any payment, benefit or amount under this Agreement that would violate any
law, regulation or regulatory order applicable to Employer or the subsidiary at the time such payment is due, including without
limitation, any regulation or order of the Federal Deposit Insurance Corporation or the Board of Governors of the Federal Reserve
System. Executive agrees that compliance by Employer with such regulatory restrictions, even to the extent that compensation or
other benefits paid to Executive are limited, shall not be a breach of this Agreement by Employer.


 






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21.            Waiver
of Breach. The failure at any time to enforce or exercise any right under any of the provisions of this Agreement or to require
at any time performance by the other parties of any of the provisions of this Agreement shall in no way be construed to be a waiver
of such provisions or to affect either the validity of this Agreement or any part of this Agreement, or the right of any party
hereafter to enforce or exercise its rights under each and every provision in accordance with the terms of this Agreement.


 


22.            No
Attachment. Except as required by law, no right to receive payments under this Agreement shall be subject to anticipation,
commutation, alienation, sale, assignment, encumbrance, charge, pledge or hypothecation or to execution, attachment, levy or similar
process or assignment by operation of law, and any attempt, voluntary or involuntary, to effect any such action shall be null,
void and of no effect; provided, however, that nothing in this Section 22 shall preclude the assumption of such rights by
executors, administrators or other legal representatives of Executive or Executive’s estate and their assigning any rights
under this Agreement to the person or persons entitled hereto.


 


23.          Full
Capacity. The persons signing this Agreement represent that they have full authority and representative capacity to execute
this Agreement in the capacities indicated below and to perform all obligations under this Agreement.


 


24.          Representation
and Warranty of Executive. Executive represents and warrants to Employer that Executive is not under any obligation, contractual
or otherwise, to any other firm or corporation, which would prevent Executive from continuing in the employ of Bank under this
Agreement or prevent Executive from performing the terms of this Agreement.


 


25.          Entire
Agreement. Except as otherwise provided herein, this Agreement constitutes the entire agreement of the parties with respect
to the matters addressed herein and, upon the Restatement Effective Date, it supersedes all other prior agreements and understandings,
both written and oral, express or implied, including the First Amended and Restated Employment Agreement between Bank and Executive
dated December 16, 2019, with respect to the subject matter of this Agreement.


 


26.            Survivability.
The provisions of Section 8 shall survive the termination, expiration or non-renewal of this Agreement.


 


27.           Counterparts/Facsimile.
This Agreement may be executed and delivered in multiple counterparts (including by Docusign or a similarly accredited secure signature
service or other electronic transmission or signature), each of which when so executed and delivered shall be deemed to be an original,
and all of which together shall constitute one and the same instrument. Counterparts may be delivered by facsimile, e-mail (including
..pdf) or other transmission method and any counterpart so delivered shall be deemed to have been duly and validly delivered and
shall be valid and effective for all purposes.


 


28.           Case
and Gender. Wherever required by the context of this Agreement, the singular or plural case and the masculine, feminine and
neuter genders shall be interchangeable.


 






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29.            Title.
The titles and sub-headings of each Section and Sub-Section in this Agreement are for convenience only and should not
be considered part of this Agreement to aid in interpretation or construction.


 


[Signature Block on Next Page]


 






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IN WITNESS WHEREOF,
the parties hereto have executed this Agreement as of the Restatement Effective Date.


 


 


	Date:	January 21, 2021	 	/s/ Phyllis Q. Karavatakis
	 	 	 	Phyllis Q. Karavatakis
	 	 	 	 
	 	 	 	 
	Date:	January 21, 2021	 	Carter Bankshares, Inc.
	 	 	 	 
	 	 	 	 	 
	 	 	 	By:	/s/ Litz H. Van Dyke
	 	 	 	 	Litz H. Van Dyke
	 	 	 	 	Chief Executive Officer
	 	 	 	 
	 	 	 	 
	Date:	January 21, 2021	 	Carter Bank & Trust
	 	 	 	 
	 	 	 	 
	 	 	 	By:	/s/ Litz H. Van Dyke
	 	 	 	 	Litz H. Van Dyke
	 	 	 	 	Chief Executive Officer



 






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EXHIBIT A


 


RELEASE


 


In consideration of
the benefits promised in the Employment Agreement to which this Release is attached as Exhibit A (and further defined below),
PHYLLIS Q. KARAVATAKIS (“Executive”), hereby irrevocably and unconditionally releases, acquits, and forever discharges
Carter Bankshares, Inc. and Carter Bank & Trust, and each of their agents, directors, members, shareholders, affiliated
entities, officers, employees, former employees, attorneys, and all persons acting by, through, under or in concert with any of
them (collectively “Releasees”) from any and all charges, complaints, claims, liabilities, grievances, obligations,
promises, agreements, controversies, damages, policies, actions, causes of action, suits, rights, demands, costs, losses, debts
and expenses of any nature whatsoever, known or unknown, suspected or unsuspected, including, but not limited to, any rights arising
out of alleged violations or breaches of any contracts, express or implied, or any tort, or any legal restrictions on Releasees’
right to terminate employees, or any federal, state or other governmental statute, regulation, law or ordinance, including without
limitation (1) Title VII of the Civil Rights Act of 1964, as amended by the Civil Rights Act of 1991; (2) the Americans
with Disabilities Act; (3) 42 U.S.C. § 1981; (4) the federal Age Discrimination in Employment Act (age discrimination);
(5) the Older Workers Benefit Protection Act; (6) the Equal Pay Act; (7) the Family and Medical Leave Act; and (8) the
Employee Retirement Income Security Act (“Claim” or “Claims”), which Executive now has, owns or holds,
or claims to have, own or hold, or which Executive at any time heretofore had owned or held, or claimed to have owned or held,
against each or any of the Releasees at any time up to and including the date of the execution of this Release.


 


Executive hereby acknowledges
and agrees that the execution of this Release and the cessation of Executive’s employment and all actions taken in connection
therewith are in compliance with the federal Age Discrimination in Employment Act and the Older Workers Benefit Protection Act
and that the releases set forth above shall be applicable, without limitation, to any claims brought under these Acts. Executive
further acknowledges and agrees that:


 


a.          The
Release given by Executive is given solely in exchange for the benefits set forth in the Second Amended and Restated Employment
Agreement dated as of November 20, 2020 between Carter Bankshares, Inc., Carter Bank & Trust and Executive (the
 “Employment Agreement”) to which this Release was initially attached and such consideration is in addition to anything
of value which Executive was entitled to receive prior to entering into this Release;


 


b.            By
entering into this Release, Executive does not waive rights or claims that may arise after the date this Release is executed;


 


c.           Executive
has been advised to consult an attorney prior to entering into this Release, and this provision of the Release satisfies the requirements
of the Older Workers Benefit Protection Act that Executive be so advised in writing;


 


d.            Executive
has been offered forty-five (45) days from receipt of this Release within which to consider whether to sign this Release;


 






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e.            No
change to this Release, material or otherwise, shall restart the forty-five (45) day period; and


 


f.            For
a period of seven (7) days following Executive’s execution of this Release, Executive may revoke this Release by delivering
the revocation to the Chief Executive Officer of Carter Bankshares, Inc., and it shall not become effective or enforceable
until such seven (7) day period has expired.


 


This Release shall
be binding upon the heirs and personal representatives of Executive and shall inure to the benefit of the successors and assigns
of Carter Bankshares, Inc. and Carter Bank & Trust.


 


 


	 	 	 
	Date	 	Phyllis Q. Karavatakis



 






    	 	A-2