**GAO-08-1014**                      Published: Sep 23, 2008. Publicly Released: Sep 23, 2008.                  

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## Highlights

The Federal Bureau of Investigation (FBI) is 3 years into its 6-year, $451 million program known as Sentinel, which is to replace its antiquated, paper-based, legacy systems for supporting mission-critical intelligence analysis and investigative case management activities. Because of the importance of Sentinel to the bureau's mission operations, GAO was asked to conduct a series of reviews on the FBI's management of the program. This review focuses on whether the FBI is employing effective methods in acquiring commercial solutions for Sentinel. To do so, GAO researched relevant best practices; reviewed FBI policies and procedures, program plans, and other program documents; and interviewed appropriate program officials.

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## Topics

Justice and Law Enforcement

Agency missionsBest practices reviewsCommercial productsCost analysisCost effectiveness analysisDesign specificationsInformation technologyInternal controlsIT acquisitionsLegacy systemsManagement information systemsMission critical systemsMission essential operationsPolicy evaluationProcurement practicesProgram evaluationProgram managementRequirements definitionRisk assessmentSystems analysisSystems designSystems development life cyclePolicies and proceduresProgram goals or objectivesProgram implementation