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[Federal Register: April 29, 2010 (Volume 75, Number 82)]
[Notices]               
[Page 22609]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr29ap10-84]                         

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DEPARTMENT OF HOMELAND SECURITY

 
Agency Information Collection Activities; Proposals, Submissions, 
and Approvals: CIS Ombudsman Case Problem Submission Worksheet, DHS 
Form 7001 and Virtual Ombudsman System

AGENCY: Office of the Citizenship and Immigration Service Ombudsman, 
DHS.

ACTION: 60-Day Notice and request for comments; Revision of an existing 
information collection, 1601-0004.

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SUMMARY: The Department of Homeland Security, Office of the Citizenship 
and Immigration Service Ombudsman, will submit the following 
Information Collection Request (ICR) to the Office of Management and 
Budget (OMB) for review and clearance in accordance with the Paperwork 
Reduction Act of 1995 (Pub. L. 104-13, 44 U.S.C. Chapter 35).

DATES: Comments are encouraged and will be accepted until June 28, 
2010. This process is conducted in accordance with 5 CFR 1320.1.

ADDRESSES: Written comments and questions about this Information 
Collection Request should be forwarded to Office of the Citizenship and 
Immigration Services Ombudsman, DHS, Attn.: Director of Communications, 
Mail Stop 1225, Washington, DC 20528-1225. Comments may also be 
submitted to DHA via facsimile to 202-272-8352, 202-357-0042 or via e-
mail at rfs.regs@dhs.gov or cisombudsman@dhs.gov.

SUPPLEMENTARY INFORMATION: The Department of Homeland Security would 
like to revise the currently approved collection of information to 
migrate from a paper based only collection process to a collection 
process that allows the submitter to provide the information by a paper 
document or electronically. The information is currently collected via 
a Worksheet designated as DHS Form 7001.
    The CIS Ombudsman is an independent office that reports directly to 
the Deputy Secretary of Homeland Security. The system will collect and 
maintain records of correspondence received from individuals, 
employers, and designated representatives. In accordance with the 
Privacy Act of 1974, DHS is issuing a system of records notice for the 
CISOMB Virtual Ombudsman records. This record system will allow CISOMB 
to collect the same information historically collected by a paper copy 
of DHS Form 7001. CISOMB intends to continue to receive and process 
correspondence received from individuals, employers, and their 
designated representatives in order to: (1) Assist individuals and 
employers in resolving problems with U.S. Citizenship and Immigration 
Services (USCIS); (2) identify areas in which individuals and employers 
have problems in dealing with USCIS; and (3) to the extent possible, 
propose changes to mitigate problems as mandated by 6 U.S.C. 272. This 
new system will be included in the Department's inventory of record 
systems. CISOMB will continue to receive cases through DHS Form 7001, 
Case Problem Submission Worksheet and Supporting Statement Case Problem 
Submission Form, which is posted on the DHS CISOMB Internet Web site at 
http://www.dhs.gov as a fillable PDF form; and will also offer the 
submitter an option to provide the information via CISOMB's online form 
7001 (same title) that is transmitted electronically with any relevant 
documentation to CISOMB for further processing. CISOMB reviews all 
information for completeness and scans all documentation into the 
CISOMB account within the Internet Quorum/Enterprise Correspondence 
Tracking (IQ/ECT) system as a case record and forwards electronically, 
as appropriate, along with any attachments, to USCIS for further 
action. Currently, CISOMB converts every case problem submission to 
Adobe.pdf format for resolution.
    The Office of Management and Budget is particularly interested in 
comments which:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected; and
    4. Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submissions of responses.

Analysis

    Agency: Office of the Citizenship and Immigration Services 
Ombudsman, DHS.
    Title: CIS Ombudsman Case Problem Submission Worksheet.
    OMB Number: 1601-0004.
    Frequency: One Time Response.
    Affected Public: Individuals or households.
    Number of Respondents: 2,600.
    Estimated Time per Respondent: 1 hour.
    Total Burden Hours: 2,600 annual hours.

    Dated: April 11, 2010.
Richard A. Spires,
Chief Information Officer.
[FR Doc. 2010-9960 Filed 4-28-10; 8:45 am]
BILLING CODE 9110-9B-P
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