02/23/201 0 11:2 4 FA X 202493514 2 FA A * DM S 12001/01 3 

# O U.S . Departmen t of ! ransportatio n Federa l Aviatio n Administratio n l<ft<)t \',--i." J .jr' i .w-.'f ! ij-ij / f

" • • > ; " ',

- 'V" ' '. < : • ,-••' • t'E B . ,' ' tOl U Offic e o f Rcgionu l CoiDSc I 90 1 Locusi , Hoo m50 6 ;:,• ! C ,|^- , ;'. > 5 h • ,•'" „ , " f

• • .•;•"; • V ' J " •"*• • Kansa s City . M O 64106-264 1

I n Repl y Refe

r To : ACE- 7

Februar y 11,201 0 Hearin g Docke t Federal Aviatio n Administratio n 80 0 Independenc e Avenu e SW , Roo m924 A Washington , D C 2059 1 Attn : Hearin g Docke t

Clerk , AGC-43 0 Wilbur Wright Building , Roo m201 4 Re ; I n th e Matte r

o f Ai r Evac , Inc . Cas e No . 2007CE03002 6 Are aCode : (816)329-376 5

CPioc e oo o I F^A . -2. 0 10

- OOZ-T

Enclose dherevvit

h pleas e lin dacop y o f

areques t fo r ahearin g an dth e origina l andon e cop y of th e Complain t

i n th e above-reference dproceeding . Th e FA A request s that

th e hearin g i n thi s matte r b e hel di n Kansa s City , Missouri , an dexpect s tha t th e hearin g willlas t

on e day . Pleas e addres s al l communication s for th e F/ ^ to Mar

k G . Camacho , Federal Aviatio n Administration , Central Region , ACE-7 , Roo m506 , DO T Building , 90 1 Locust , Kansa s City , M O 64106-2641 . (i~ >

Sincerely , Mar y Elle n Loftu s Actin g Regiona l Counse l B y

tar k G . Camach o Senio r Enforcement

Attorne y Rnclosurc s02/23/201 0 1T.2 4 FA X 202433514 2 FA A + DM S 2)002/01 3



## COOLIN G (SLHERBER S 

## r.c: . 240 0 CIT Y CENTE R SQUARF ; 110 0 MAI N STREE T KAN.SA S CHY . M O 6410 5 TELEPHON F 816.474.077 7 FA X ei6,472.07£J 0 WWW.COO I .INGLAVv.CO M 

### Februar y 8 , 201 0

Pedcral Aviatio n Administralio n Attention : Hearin g Docke t Clerk , AGC-43 0 

### 60 0 Independenc e Avenu e S W Wilbu r Wrigh t Building , Roo m201 4 Washington , D.C . 2059 1 Vi aFedera l Expres s Re ; ACE- 7 2007CE03002 6 Dea r Hearin g Docke t

C:ierk : Ai r Eva c EMS , Inc , hereb y request s ahearin g o n th e Fina l Notic e o f Propose d Civi l Penall y (attached ) 2007CE030026 , pursuan t t o 1 4 C.F.R . 13.16 ,

JERyj s cc : Mar

k G . Camach o Senio r Enforcemen t

Attorne y Attachmen t Vei y tnti y yours , COOLIN G & HERBERS , P.C ,

: i :-..=> • v..i ^ 'v,, ^ * W ;!i,„ , liJ ' •E 8 i ? 20« I 

## l-^. P i.'^ ' - '

KANSA S OFFICE S 2400N.W0OL>L^WNaTF<tET . SUITC22 1 WlCHIlA , K S 6722 0 PwriNi rPI< ^ 4T/ I n-7- 7

- J f^i v 01 C t -02/23/201 0 11:2 4 FAX 202493514 2 FA A + DM S Igl003/01 3

I n th e Matte r

of : Ai r Eva c EMS , Inc . U.S . DEPARTMEN T O F TRANSPORTATIO N • • ".^\:; V . - I 0 ?'>nj''i/5 r FEDERA L AVIATIO N ADMINISTRATIO N ""'" " " " , ,., ^ . 0107 , - ( • HB d Served : Februar

y 11 , 201 0 | { ^^^\ i Zl l ..J

- .^ ^ '-. A FAA Docke t

No . "' ^ ' FAA Cas e No . 2007CE03002 6 Judg e No t Assigne d COMPLAIN T Th e Federal Aviatio n Administratio n (FAA) , b y counsel , hereb y file s it s Complaint , pursuan t to Rul e 20t ! o f

th e Rule s o f

Practic e (1 4 C.F.R . 13.208) , andstate s a s follows :

I . 1 . O n Februar

y 27 , 2007 , Responden t

Ai r Evac EMS , Inc . (AEEMS ) wa s advise d throug h aNotic e o f

Propose dCivi l Penall y tha t th e FA A propose dto asses s acivi l penalty i n th e amount o f $15,000 . O n February 8 , 2010 , Responden t submitte dawritte n reques t fo r ahearing . II . 1 . A t al l time s hereinafte r

mentione dAEEM S wa s th e holde r o f Ai r Carrie r Certificate No . EVCA731D , a

n FA A approve don-deman dPart 13 5 operato r

under th e Federal Aviatio n Regulation s (FAR) . 2 . At al l time s hereinafte r

mentione dAi r

Evac , Inc . (AEI) , aMissouri corporation , wa s th e holde r o f Aircraf t Repai r Statio n Certificate No . QEVR4361C . 3 . At al l time s hereinafte r

mentione dAaro n D . Roger s (Rogers) , th e holde r o f Airma n Certificate Numbe r

49494151 0 wit

h mechani c privileges , airframe an dpowerplan t ratings , worke da s a

n AE I employe e a t

th e Wes t Plain s Municipal airport . Wes t Plains , Missouri (UNO ) fo r AEI' s repai r

statio n a s it s Qualit

y Manage r

(QM) .02/23/201 0 11:2 4 FAX 202493514 2 FA A + DM S gl004/01 3

4 . A s AEI' s QM , Roger s ha dth e authority andresponsibility fo r ensurin g tha t

aircraf t worke do n by AEI' s repai r statio n were i n a

n airworthy conditio n before bein g rctune dt o service . 5 . A s AEI' s QM , Roger s ha dth e authority an dresponsibility fo r ensurin g that

aircraf t returne dt o servic e ha

dall require dinspection s an dmaintenanc e item s accomplishe db y AEI' s repai r station . 6 . On or abou t Octobe r 18 , 2006 , Civi l Aircraf

t N267AE , aBel l Helicopte r Mode l 206L1 , owne dan doperate db y AEEMS , wa s involve di n arepositionin g flight fromWes t

Plains , Missouri , t o Sikeston , Missouri , t o b e pu t int o activ e Par

t 13 5 passenger-carryin g operation s fo r /VEEMS . 7 . Inciden t

to th e abov e operatio n th e cre w discovered , upo n arriva l a t Sikeston , tha

t ther e wa s n o ke y fo

r th e narcotic s bo x an dreturne dt o Wes t Plain s t o retriev e th e missin g key . 8 . O n approac h t o AEEMS ' Wes t Plain s downtow n heliport N267A E experience da mechanical failur

e consistin g o f

th e los s o f

th e tai l roto r

contro l system . N267A E wa s abl e t o diver t andmake arun-o n landin g a t th e Wes t Plain s Municipal Airport

withou t afatality . 9

- A follow-u p inspectio n o f N267AE' s tai l roto r

contro l syste mdisclose dthat abol t tha t connecte dadjustabl e tub e PN206-001-002-08 7 t o bcllcrank PN206-001-705-00 5 ha dcom e ou t o f th e aircraft' s tai l roto r

control/anti-torqu e syste mcausin g atotal brea k i n th e syste mvvhil

e N267AE wa s i n llight .02/23/201 0 11:2 4 FAX 202493514 2 FA A + DMS 21005/01 3

10 . Inciden t

t o N267AE' s mechanical failure a n investigatio n wa s conducte dby personne l fro mth e Fligh t

Standard s Distric t

Office , St . Louis , Missouri (ST L l-SDO ) resultin g i n th e followin g findings :

a ) Prio r t o th e note doperation , AEI' s repai r statio n performe dextensiv e modification s an dinspectio n o f

N267A E pursuan t

t o Wor k Orde r (WO ) 1^6418 . b ) Th e note dmodification s include dreplacin g th e existin g Detro h Diese l Allison-C2 8 engin e wit

h amor e powerfu l Alliso n 250-C30 P engin e throug h th e applicatio n o f ST C SH296NM , Installatio n o f Detroi t Diese l Alliso n 250-C30 P turb o shaf t engine , alon g wit h associate dairframe andtai l roto r contro l modifications .

c ) Th e note dST C modifie dth e tai l roto r control/anti-torqu e syste mto compensat e fo r th e increase dpowe r

an dtorque . d ) Th e subjec t

tai l roto r contro l modificatio n wa s t o b e accomplishe db y adjustin g th e rigging o f th e anti-torqu e control s a s detaile di n Installatio n Instructio n No . ASI

206L-30P , Riggin g Anti-Torqu e Controls , Sectio n IIII .

e ) Followin g modifi,cation s an dinspection , AEI' s repai r statio n release dN267A E fo r retur n t o servic e an dclose dou t WO #641 8 withou t

accomplishing , amon g othe r requirements , th e note danti-torqu e control s rigging.02/23/201 0 11:2 5 FA X 202493514 2 FA A + DM S @100G/01 3

f ) Afte r AEI' s repai r

statio n release dN267A E for retur n t o servic e an dclose dout W O #6418 , bu t

prio r to th e flight

operatio n describe di n paragrap h 6 above , AEF.* ? Q M performe dmaintenanc e tes t flights. g ) AEI' s Q M als o performe dadditiona l maintenanc e o n N267A E consistin g o f riggin g th e roto r contro l system/anti-torqu e syste mdiscusse dabove . h ) Th e riggin g o f

th e anti-torqu e control s a s detaile di n Installatio n Instructio n No . ASI

206L , Sectio n IIII , require dAEI' s QM t o disconnec t thre e separat e adjustabl e contro l tube s Iro mthre e separat e bellcrank s followe db y aserie s o f adjustments . i ) Detai l "A " o f

Figur e 3-1 , Anti-Torqu e Controls , Riggin g Dimension s (Shee t 2 o f 2) , o f th e note dinstallatio n instructions , specificall y identifie s th e remova l o f th e nut , colte r pin , an dcoimectin g bol t

(that cam e ou t o f th e tai l roto r

contro l system , a s describe di n paragrap h 9 above ) in orde r t o disconnec t

adjustabl e tub e PN206-001

- 002-08 7 fro

mbellcran k

PN206-001-705-005 . j ) AET' s mechani c Keith Collin s (Collins ) starte dth e riggin g process , wen t home , an d returne dth e nex t

da y t o discove r

tha t AEI' s Q M ha dcomplete dth e rigging an dth e aircraf t wa s flying. Collin s di dno t reinstal l adjustabl e tub e PN206-001-002-08 7 t o bellcran k PN206-001-705-005 ; diat tas k wa s performe db y AEI' s QM .02/23/201 0 11:2 5 FA X 202493514 2 FA A + DM S 21007/01 3

k ) Followin g hi s performanc e o f maintenanc e o n N267AE' s roto r contro l system/anti

torqu e system , AEI' s Q M signe dof f th e maintenanc e in th e aircraft' s maintenanc e lo g certifyin g tha t

th e aircraf

t wa s airworthy , an dreturne dN267A E t o service . 1 ) AEI'. s QM sign-off

, note dabove , wa s th e las t maintenanc e entr

y mad e i n N267AE' s maintenanc e lo g before th e occurrenc e o f th e mechanica l failure note di n paragrap h 8 above .

m ) A visual inspectio n o f

N267AE' s roto r

contro l system/anti-torqu e syste mafte r th e mechanica l failur e (note din paragrap h 8 above ) reveale dth e subjec t connectin g bol t wa s lyin g i n th e bell y o f

th e aircraft ; n o nu t

or cotte r pi n wa s found . 11 . Th e foregoin g maintenanc e performe db y AEI' s Q M o n N267A E wa s no t accomplishe dpursuan t

t o th e provision s o f

Installatio n Instructio n No . ASI-206L , Sectio n III I i n tha t h e faile dt o ensur e that

th e subjec t

adjustabl e tub e PN206-001-002-08 7 connectin g bol t wa s properl y secure di n plac e followin g reassembl y o f th e adjustabl e tub e t o it s designate dbellcrank . 12 . Accordingly , N267A E wa s not i n a n airworth y conditio n at

th e tim e AEI' s QM returne dth e aircraf

t t o servic e afte

r lii s Octobe r

18,2006 , maintenanc e an dsig n of f o n th e roto r contro l system/anti-torqu c system . 13 . Th e foregoin g maintenanc e performe don N267A£' s roto r contro l system/anti-torqu e syste mwa s no t

accomplishe dpursuan t

t o th e provision s o f

AEEMS ' Quality Contro l Manual , Page s 4 and7 , whic h requir e that th e discrepanc y shee t

b e .suppleniente dwit h detaile d instruction s for

wor k an dinspection , an dthat

awor k car db e issue dfor

adiscrepancy , i f

th e02/23/201 0 11:2 5 FA X 202493514 2 FA A ^ DM S E1008/01 3

overal l tas k

i s divide dbetwee n mor e tha n on e technician . N o such supplementa l detai l o r wor k car dwa s prepare dfo

r th e rigging starte db

y Collin s o

n on e da y an dcomplete db y AEI' s Q M th e nex t day . 14 . Furthe r

investigatio n an dinspectio n o f AEI' s repai r

statio n record s pertainin g l o maintenanc e wor

k performe do n N267A E prio r t o th e closin g out

o f W O #641 8 disclose dthat AEI' s faile dt o follo w it s quality contro l syste mb y approvin g N267AF . fo r retur n t o servic e an d closin g ou t

WO #641 8 withou t

complyin g with AEEMS ' Approve dAircraf t Inspectio n Program (AAIP ) fina

l inspectio n requirement s an dwithou t complyin g wit

h it s Quality Contro l Manual , t o include :

a ) Failur e t o complet e require dPhas e 1 item s note di n Block s 2 5 an d30 . b ) Failur e t o provid e aPhas e 1 inspectio n sign-olT .

c ) Pennittin g th e sign-of f o f al l phase s ( 8 total ) o f

th e AAlP , excep t

Phas e I an dth e 1 2 month inspectio n portion , t o b e accomphshe db y Keith Collins , aperso n wh o wa s no t arepai r statio n inspecto r

an dwh o di dno t

hav e return t o servic e authority for th e repai r station . d ) Failur e t o provid e a1 2 month inspectio n sign-of f

e ) Failur e t o hav e th e names entere do f al l mechanic s that

initiale deac h phas e o f

tli e AAIP .02/23/201 0 11:2 5 FAX 202493514 2 FA A + DMS 21009/01 3

f ) Failur e t o complet e th e Skyira c ISAT , Iniellicas t an dAvionic s Manual , Cable s & Compute r in.spection s foundo n th e Avionic s Final Inspection/Acceptanc e checklist . g ) Failure t

o audi t th e record s packag e t o determin e tha t al l wor k ha dbee n inspecte da.s require dfor

complianc e b y AEI' s Qualit y Contro l Manual , pag e 8 . 15 . Furthe r

investigatio n an dinspectio n orN267AE' s maintenanc e record s disclose dtha t followin g th e wor

k perfomie dby AEI' s repai r statio n th e aircraf

t wa s recertifie dby aDesignate d Airworthines s Representativ e (DAR ) an daStandardAirworthines s Certificate (SAC ) wa s issued . Th e receriificatio n proces s require dAE I t o submi t

ahstin g o f

al l modification s don e to th e aircraf t a t th e lim e in orde r

fo r th e SA C t o b e properl y issue db y th e DAR . Th e followin g item s wer e no t

listed , a s required , that

is , the y were omitte don th e applicatio n tha t AE I mad e for th e issuanc e o f

aSAC :

a) Referenc e t o installatio n o f STC#SR09442RC , MR

L Mount . b ) Referenc e t o installatio n o f S 1"C#SR09361RC , Hig h Ba r Mod .

c ) Referenc e t o installatio n o f STC#SR09441RC , Litte r Kit . d ) Referenc e t o installatio n o f STC#SH3887NM , Cabi n Heate r System .

e ) Referenc e to insiallaiio n o f STC#SH227WE , Baggag e Compartmen t Extension .02/23/201 0 11:2 5 FA X 202493514 2 FA A * DM S @1010/01 3

16 . AE I faile dt o complet e aFA A For m337 , require dfo r

all majo r repair s o r alteration s performe do n a n aircraft , afte

r th e followin g alteration s wer e performe do n N267AE :

a ) Installatio n o f

STC#SH311OSO , Composit e Baggag e Door . b ) Installatio n o f

STC#SR01358AT , Baggag e Doo r Retentio n Strap .

c ) Installatio n o f

STC#SROO044AT , Battery Door . d ) Installatio n o f

STC#SR01494AT , Cycli c Suppor t Safet y Cover .

e ) Installatio n o f

STC#SH3289SO , Cabi n Floo r Protectors . f ) Installatio n o f

STC#SH200GL , Face t

Filte r Installation . g ) Installatio n o f

STC#SH296NM , Installatio n o f Detroi t Diese l Alliso n 250-C30 P turb o shaf t engine . 17 . Base do n th e foregoin g AEEM S operate dN267A E a t atim e whe n sai daircraf

t wa s no t i n a n unairworth y condition . III . 1 . B y reaso n o f

th e foregoin g fact s an dcircumstances , AEEM S violate dth e followin g section s o f

th e Federa l Aviatio n Regulations :02/23/201 0 11:2 5 FA X 202493514 2 FA A + DM S ijOII/OI S

a . §91.7(a) , whic h state s that n o perso n ma

y operat e acivi l aircraf

t unles s i t i s i n a n airworth y condition . b . §135.21(a) , whic h state s in relevan t part that eac h certificat e holder' s flight, groun d an dmaintenanc e personne l mus t us e th e certificat e holder' s curren t procedure s manua l i n conductin g it s operations .

c . §135,419(g) , whic h state s that eac h certificate holde r

wh o ha s a

n approve daircraf

t inspectio n progra mshal l hav e each aircraf t tha t i s subjec t t o th e progra minspecte di n accordanc e with th e program . 2 . Pursuan t

t o Titl e 4 9 U.S.C , 46301 , Responden t i s subjec t t o acivi l penalty no t

t o excee d$ 11,00 0 for

eac h o f th e violation s alleged . 3 . Under

th e fact s an dcircum.stance s o f thi s caise , acivi l penalt y o f $ 15,00 0 i s appropriate .02/23/201 0 11:2 5 FAX 202493514 2 FA A * DM S 21012/01 3

1 0 WHEREFORE , th e Agency , by counsel , respectfull y request s tha t th e Administrativ e Law Judg e ente r

a n orde r tha t Responden t

b e assesse dacivi l penalt y i n th e amoun t

o f $15,000 . Date dthi s 1 Iti i day o f

February , 2010 . Respectfull y submitted , A . Leste r Haizli p Regiona l Counse l By :

^^= - Senio r Enforcemen t

Attorne y Federa l Aviatio n Admini.siratio n 90 1 Locust , Roo m50 6 Kansa s City , M O 64106-264 1 (816 ) 329-3765 ; Fa x (816 ) 329-377 1 Attorne y fo

r Complainan t

Answe r Sectio n 13.209(a ) o f

th e Rule s o f

Pracfic e i n FAA Civi l Penalty Proceeding s states , " A responden t

shal l file awritte n answe r t o th e complaint , o r

may file awritte n motio n pursuan t t o Sectio n 13.208(d ) o r

Sectio n 13.218(f)(U4 ) instea do f filing a n answer , not

late r than 3 0 day s afte r servic e o f

th e complaint . Sectio n 13.209(f

) states , " A person's failure to file an answe r withou t goo dcaus e shal l b e deeme da n admissio n o f

th e truth o f

eac h allegatio n containe di n th e complaint .02/23/201 0 11:2 5 FAX 202493514 2 FA A + DM S 21013/01 3

1 1 Ai r Eva s EMS , Inc. , FA A Cas e No . 2007CE03002 6 CERTIFICAT E O F SERVIC E 1 hereb y certif

y tha t 1 hav e thi s dal e place di n th e Unite dState s mail , certified , retur n receip t requested , acop y oi " th e Administrator' s Complaint , addresse dto :

Mr . Coli n Collin s Presiden t an dCE O Ai r Eva c EMS , Inc . P.O . Bo x 768-30 6 Davi s Driv e Wes t Plains , M O 6577 5 Mr . Jame s E . Ramsey , Esq . Coolin g & Herber s P.C . 240 0 Cit y Cente r Square 110 0 Mai n Stree t Kansa s City , M O 6410 5 I n addition , T hereb y certif y tha t I hav e thi s dat e place din th e Unite dState s mail , certified , retur n receip t

requested , th e origina l an don e copy , addresse dto : Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , SW . Washington , D C 2059 1 Attention ; Hearin g Docke t Clerk , AGC-43 0 Wilbur Wrigh t Building , Roo m201 4

Deborah L . Hervey, ^ Lega l Assistan t Date dthi s 11t

h day o f February , 2010 .