### 1 | Page **TELEPHONE INTERVIEW**  **GUIDE FOR PARENTS**  NOTE: Telephone interviews with a sample of parents/guardians of students participating in School Turnaround AmeriCorps, across all grantees, will be conducted at the end of the school year. Sample selection and size are to be determined. The interview will include both open

-ended and survey

- style questions. **1. Are you aware of the new**  **School Turnaround AmeriCorps program at your child’s school?**  **The AmeriCorps program is also known as [FILL IN GRANTEE ORGANIZATION’S NAM**  **E HERE] .**  If no, ask questions 13a, 13b and 13c, then end the survey. **2. How did you hear about the program?**  **3. Has your child**  **participated in the program?**  **4. What activities has your child taken part in?**  **5. How does your child feel about the new AmeriCorps program?**  **6. Have you been involved in the program?**  **7. If so, h**  **ow have you taken part? 8.**  **What is your opinion about**  **the new AmeriCorps program? 9.**  **Since your child started participating**  **in the program, have you become**  **more involved in**  **your child**  **’ s**  **school ?**  **10. Since**  **your child started participating**  **in the program, have you received greater access to**  **information and**  **resources about how you**  **can support your**  **child’s education ?**  **11. Have you seen positive changes brought about by the**  **program? [If needed, probe on academics,**  **behavior, sch ool climate and safety]**  **12. Do you have other feedback about the**  **program, either positive or negative ?**  13. **Now I will read several statements about your school and the AmeriCorps program. For each statement, please**  **tell me whether you strongly disagree,**  **disagree, agree, strongly agree** **, or don’t know .**  **Strong Disagree**  **Disagree Agree**  **Strongly Agree**  **Don’t**

**Know a.**  Teachers and leaders at my child’s school care about my child’s academic performance. **b.** Teachers and leaders at my child’s school care about my child’s social and emotional well

- being. **c.** Families play an active role in our school. **d .**  AmeriCorps members provide helpful support to the students in this school. **e .**  AmeriCorps members are important partners in improving student outcomes. **f .**  AmeriCorps activities occur frequently enough to be valuable. **14. On a scale of 1** **- 4, what is your perception of the overall success of the School Turnaround**  **AmeriCorps program?**  Options: 1=Very Successful, 2=Somewhat successful, 3 = Somewhat unsuccessful, 4 = Very unsuccessful , Don’t Know **15. On a scale of 1** **- 4, what is your perception of the School Turnaround**  **AmeriCorps program’s success in**  **improving student academic achievement?** Opt ions: 1=Very Successful, 2=Somewhat successful, 3 = Somewhat unsuccessful, 4 = Very unsuccessful , Don’t Know

### 2 | Page

**16. On a scale of 1** **- 4, what is your perception of the School Turnaround**  **AmeriCorps program’s success in**  **improving student soci al and**  **emotional health?** Options: 1=Very Successful, 2=Somewhat successful, 3 = Somewhat unsuccessful, 4 = Very unsuccessful , Don’t Know **17. On a scale of 1** **- 4, what is your perception of the School Turnaround**  **AmeriCorps program’s success in**  **improving school climate (** **for example, the school’s**  **safety and physical appearance,**  **staff attitudes and school**  **culture, and the general atmosphere and**  **instructional and disciplinary environment) ?**  Options: 1=Very Successful, 2=Somewhat successful, 3 = Somewhat unsuccessful, 4 = Very unsuccessfu l , Don’t Know **18. On a scale of 1** **- 4, what is your perception of the School Turnaround**  **AmeriCorps program’s success in**  **improving the school’s ability**  **to implement its school**  **improvement plan ?**  Options: 1=Very Successful, 2=Somewhat successful, 3 = Somewhat unsuccessful, 4 = Very unsuccessful , Don’t Know