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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549



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FORM 10-Q



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|x | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
|- | ---------------------------------------------------------------------------------------



For the quarterly period ended June 30, 2004



OR



| ̈ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
|- | ----------------------------------------------------------------------------------------



For the transition period from  to



Commission File Number 0-18217



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TRANSCEND SERVICES, INC.

(Exact name of registrant as specified in its charter)



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|                                                               |  |                                    
|-------------------------------------------------------------- |  | -----------------------------------
|Delaware                                                       |  | 33-0378756                         
|(State or other jurisdiction of incorporation or organization) |  | (I.R.S Employer Identification No.)



945 East Paces Ferry
Rd, Suite 1475, Atlanta, Georgia 30326

(Address of principal executive offices and zip code)



Registrants telephone number, including area code: (404) 364-8000



N/A

(Former name, former address, and former fiscal year, if changed since last report)



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Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was
required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No ̈



Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Securities Exchange Act of 1934).    Yes ̈No  x



Indicate the number of shares outstanding of the Registrants common stock as of the latest practicable date.



|                             |  |                             
|---------------------------- |  | ----------------------------
|Class                        |  | Outstanding at July 27, 2004
|Common Stock, $.05 par value |  | 7,328,315 Shares            



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##### Table of Contents

INDEX



|           |  |                                                                                       |  |                                                                                                 |  |           
|---------- |  | ------------------------------------------------------------------------------------- |  | ----------------------------------------------------------------------------------------------- |  | ----------
|           |  |                                                                                       |  |                                                                                                 |  | PageNumber
|           |  |                                                                                      
|PART I.    |  | FINANCIAL INFORMATION                                                                 |  | 3                                                                                              
|           |  |                                                                                      
|Item 1.    |  | Financial Statements                                                                  |  | 3                                                                                              
|           |  |                                                                                       | 
|           |  |                                                                                       |  | Consolidated Balance Sheets as of June 30, 2004 and December 31, 2003                           |  | 3         
|           |  |                                                                                       | 
|           |  |                                                                                       |  | Consolidated Statements of Operations for the Three and Six Months Ended June 30, 2004 and 2003 |  | 4         
|           |  |                                                                                       | 
|           |  |                                                                                       |  | Consolidated Statements of Cash Flows for the Six Months Ended June 30, 2004 and 2003           |  | 5         
|           |  |                                                                                       | 
|           |  |                                                                                       |  | Notes to Consolidated Financial Statements                                                      |  | 6         
|           |  |                                                                                      
|Item 2.    |  | Managements Discussion and Analysis of Financial Condition and Results of Operations |  | 7                                                                                              
|           |  |                                                                                      
|Item 3.    |  | Quantitative and Qualitative Disclosures About Market Risk                            |  | 10                                                                                             
|           |  |                                                                                      
|Item 4.    |  | Controls and Procedures                                                               |  | 10                                                                                             
|           |  |                                                                                      
|PART II.   |  | OTHER INFORMATION                                                                     |  | 10                                                                                             
|           |  |                                                                                      
|Item 1.    |  | Legal Proceedings                                                                     |  | 10                                                                                             
|           |  |                                                                                      
|Item 4.    |  | Submission of Matters to a Vote of Security Holders                                   |  | 11                                                                                             
|           |  |                                                                                      
|Item 6.    |  | Exhibits and Reports on Form 8-K                                                      |  | 11                                                                                             
|           | 
|SIGNATURES |  | 13                                                                                   



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##### Table of Contents

PART I. FINANCIAL INFORMATION



Item 1. Financial Statements



TRANSCEND SERVICES, INC.

CONSOLIDATED BALANCE SHEETS

(Unaudited)



|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |  | ------------- | ----------- | - | ----------------- | - | ----------- | -
|                                                                                                                                                                                |  | June 30, 2004 |             |   | December 31, 2003 |  
|ASSETS                                                                                                                                                                          |  |               |             |   |                   |   |             |  
|Current assets:                                                                                                                                                                 |  |               |             |   |                   |   |             |  
|Cash and cash equivalents                                                                                                                                                       |  | $             | 564,000     |   |                   | $ | 558,000     |  
|Accounts receivable, net of allowance for doubtful accounts of $12,000 at June 30, 2004 and $39,000 at December 31, 2003,
respectively                                          |  |               | 1,182,000   |   |                   |   | 1,306,000   |  
|Prepaid expenses and other current assets                                                                                                                                       |  |               | 211,000     |   |                   |   | 216,000     |  
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|Total current assets                                                                                                                                                            |  |               | 1,957,000   |   |                   |   | 2,080,000   |  
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|Property and equipment:                                                                                                                                                         |  |               |             |   |                   |   |             |  
|Computer equipment                                                                                                                                                              |  |               | 2,165,000   |   |                   |   | 1,971,000   |  
|Software development                                                                                                                                                            |  |               | 2,081,000   |   |                   |   | 1,826,000   |  
|Furniture and fixtures                                                                                                                                                          |  |               | 192,000     |   |                   |   | 170,000     |  
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|Property and equipment                                                                                                                                                          |  |               | 4,438,000   |   |                   |   | 3,967,000   |  
|Accumulated depreciation                                                                                                                                                        |  |               | (3,106,000  | ) |                   |   | (2,749,000  | )
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|Property and equipment, net                                                                                                                                                     |  |               | 1,332,000   |   |                   |   | 1,218,000   |  
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|Other assets                                                                                                                                                                    |  |               | 48,000      |   |                   |   | 48,000      |  
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|Total assets                                                                                                                                                                    |  | $             | 3,337,000   |   |                   | $ | 3,346,000   |  
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|LIABILITIES AND STOCKHOLDERS EQUITY                                                                                                                                            |  |               |             |   |                   |   |             |  
|                                                                                                                                                                                |  |              
|Current liabilities:                                                                                                                                                            |  |               |             |   |                   |   |             |  
|Promissory notes payable                                                                                                                                                        |  | $             |            |   |                   | $ | 200,000     |  
|Accounts payable                                                                                                                                                                |  |               | 136,000     |   |                   |   | 109,000     |  
|Accrued compensation and benefits                                                                                                                                               |  |               | 442,000     |   |                   |   | 486,000     |  
|Other accrued liabilities                                                                                                                                                       |  |               | 148,000     |   |                   |   | 111,000     |  
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|Total current liabilities                                                                                                                                                       |  |               | 726,000     |   |                   |   | 906,000     |  
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|Commitments and contingencies                                                                                                                                                   |  |               |             |   |                   |   |             |  
|                                                                                                                                                                                |  |              
|Stockholders equity:                                                                                                                                                           |  |               |             |   |                   |   |             |  
|Preferred stock, $.01 par value; 2,000,000 shares authorized; none outstanding                                                                                                  |  |               |            |   |                   |   |            |  
|Common stock, $.05 par value; 15,000,000 shares authorized; 7,328,000 and 4413 and 7,317,000 shares issued and outstanding at June 30, 2004
and December 31, 2003, respectively |  |               | 365,000     |   |                   |   | 364,000     |  
|Additional paid-in capital                                                                                                                                                      |  |               | 27,072,000  |   |                   |   | 27,058,000  |  
|Accumulated deficit                                                                                                                                                             |  |               | (24,826,000 | ) |                   |   | (24,982,000 | )
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|Total stockholders equity                                                                                                                                                      |  |               | 2,611,000   |   |                   |   | 2,440,000   |  
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  
|Total liabilities and stockholders equity                                                                                                                                      |  | $             | 3,337,000   |   |                   | $ | 3,346,000   |  
|                                                                                                                                                                                |  |               |             |   |                   |   |             |  



The accompanying notes
are an integral part of these consolidated balance sheets.



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TRANSCEND SERVICES, INC.

CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited)



|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|---------------------------------------------------------- |  | ------------------ | --------- | - | ---------------- | - | --------- | ------- |  | - | --------- | - |  | - | --------- | -
|                                                           |  | Three Months Ended |           |   | Six Months Ended |  
|                                                           |  | 6/30/04            |           |   | 6/30/03          |   |           | 6/30/04 |  |   | 6/30/03   |  
|Revenue                                                    |  | $                  | 3,761,000 |   |                  | $ | 3,393,000 |         |  | $ | 7,628,000 |   |  | $ | 6,874,000 |  
|Direct costs                                               |  |                    | 2,654,000 |   |                  |   | 2,321,000 |         |  |   | 5,493,000 |   |  |   | 4,692,000 |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Gross profit                                               |  |                    | 1,107,000 |   |                  |   | 1,072,000 |         |  |   | 2,135,000 |   |  |   | 2,182,000 |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Operating expenses:                                        |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Sales and marketing                                        |  |                    | 279,000   |   |                  |   | 206,000   |         |  |   | 527,000   |   |  |   | 408,000   |  
|Research and development                                   |  |                    | 78,000    |   |                  |   | 112,000   |         |  |   | 183,000   |   |  |   | 223,000   |  
|General and administrative                                 |  |                    | 648,000   |   |                  |   | 562,000   |         |  |   | 1,252,000 |   |  |   | 1,161,000 |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Total operating expenses                                   |  |                    | 1,005,000 |   |                  |   | 880,000   |         |  |   | 1,962,000 |   |  |   | 1,792,000 |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Operating income                                           |  |                    | 102,000   |   |                  |   | 192,000   |         |  |   | 173,000   |   |  |   | 390,000   |  
|                                                           |  |                    |           |  
|Interest income (expense), net                             |  |                    | (7,000    | ) |                  |   | (1,000    | )       |  |   | (15,000   | ) |  |   | 0         |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Income before income tax                                   |  |                    | 95,000    |   |                  |   | 191,000   |         |  |   | 158,000   |   |  |   | 390,000   |  
|Income tax provision                                       |  |                    | (2,000    | ) |                  |   | 0         |         |  |   | (2,000    | ) |  |   | 0         |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Net income                                                 |  |                    | 93,000    |   |                  |   | 191,000   |         |  |   | 156,000   |   |  |   | 390,000   |  
|Dividends on preferred stock                               |  |                    |          |   |                  |   | (61,000   | )       |  |   |          |   |  |   | (180,000  | )
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Net income attributable to common stockholders             |  | $                  | 93,000    |   |                  | $ | 130,000   |         |  | $ | 156,000   |   |  | $ | 210,000   |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Basic earnings per share:                                  |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Net earnings per share attributable to common stockholders |  | $                  | 0.01      |   |                  | $ | 0.03      |         |  | $ | 0.02      |   |  | $ | 0.05      |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Weighted average shares outstanding                        |  |                    | 7,328,000 |   |                  |   | 4,634,000 |         |  |   | 7,326,000 |   |  |   | 4,531,000 |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Diluted earnings per share:                                |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Net earnings per share attributable to common stockholders |  | $                  | 0.01      |   |                  | $ | 0.03      |         |  | $ | 0.02      |   |  | $ | 0.05      |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  
|Weighted average shares outstanding                        |  |                    | 7,580,000 |   |                  |   | 4,815,000 |         |  |   | 7,638,000 |   |  |   | 4,658,000 |  
|                                                           |  |                    |           |   |                  |   |           |         |  |   |           |   |  |   |           |  



The accompanying notes
are an integral part of these consolidated financial statements.



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TRANSCEND SERVICES, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited)



|                                                                                                                      |  |                           |          |   |      |   |          |  
|--------------------------------------------------------------------------------------------------------------------- |  | ------------------------- | -------- | - | ---- | - | -------- | -
|                                                                                                                      |  | Six Months Ended June 30, |         
|                                                                                                                      |  | 2004                      |          |   | 2003 |  
|Cash flows from operating activities:                                                                                 |  |                           |          |   |      |   |          |  
|Net income attributable to common stockholders                                                                        |  | $                         | 156,000  |   |      | $ | 210,000  |  
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Adjustments to reconcile net income attributable to common stockholders to net cash provided by operating activities: |  |                           |          |   |      |   |          |  
|Depreciation and amortization                                                                                         |  |                           | 375,000  |   |      |   | 328,000  |  
|Preferred stock dividends                                                                                             |  |                           |         |   |      |   | 180,000  |  
|Changes in assets and liabilities:                                                                                    |  |                           |          |   |      |   |          |  
|Accounts receivable, net                                                                                              |  |                           | 124,000  |   |      |   | 28,000   |  
|Prepaid expenses and other current assets                                                                             |  |                           | 5,000    |   |      |   | (202,000 | )
|Note receivable and other assets                                                                                      |  |                           |         |   |      |   | 17,000   |  
|Accounts payable                                                                                                      |  |                           | 27,000   |   |      |   | (27,000  | )
|Accrued liabilities                                                                                                   |  |                           | (7,000   | ) |      |   | (6,000   | )
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Total adjustments                                                                                                     |  |                           | 524,000  |   |      |   | 318,000  |  
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Net cash provided by operating activities                                                                             |  |                           | 680,000  |   |      |   | 528,000  |  
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Cash flows from investing activities:                                                                                 |  |                           |          |   |      |   |          |  
|Capital expenditures                                                                                                  |  |                           | (394,000 | ) |      |   | (212,000 | )
|Capitalized software development costs                                                                                |  |                           | (95,000  | ) |      |   |         |  
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Net cash used in investing activities                                                                                 |  |                           | (489,000 | ) |      |   | (212,000 | )
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Cash flows from financing activities:                                                                                 |  |                           |          |   |      |   |          |  
|Payment of promissory notes payable                                                                                   |  |                           | (200,000 | ) |      |   |         |  
|Preferred stock dividends                                                                                             |  |                           |         |   |      |   | (110,000 | )
|Preferred stock redemption/conversion expenses                                                                        |  |                           |         |   |      |   | (28,000  | )
|Proceeds from issuances of common stock                                                                               |  |                           | 15,000   |   |      |   |         |  
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Net cash used in financing activities                                                                                 |  |                           | (185,000 | ) |      |   | (138,000 | )
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Net increase in cash and cash equivalents                                                                             |  |                           | 6,000    |   |      |   | 178,000  |  
|Cash and cash equivalents, at beginning of period                                                                     |  |                           | 558,000  |   |      |   | 782,000  |  
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Cash and cash equivalents, at end of period                                                                           |  | $                         | 564,000  |   |      | $ | 960,000  |  
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Supplemental cash flow information:                                                                                   |  |                           |          |   |      |   |          |  
|Cash paid for interest expense                                                                                        |  | $                         | 18,000   |   |      | $ |         |  
|                                                                                                                      |  |                           |          |   |      |   |          |  
|Noncash financing activities:                                                                                         |  |                           |          |   |      |   |          |  
|Issuances of common stock in lieu of preferred stock cash dividends                                                   |  | $                         |         |   |      | $ | 70,000   |  
|                                                                                                                      |  |                           |          |   |      |   |          |  



The accompanying notes
are an integral part of these consolidated financial statements.



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TRANSCEND SERVICES, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

June 30, 2004 and 2003

(Unaudited)



(1) The accompanying consolidated financial statements are unaudited and
have been prepared by management of Transcend Services, Inc. (the Company or Transcend) in accordance with the rules and regulations of the Securities and Exchange Commission. In the opinion of management, all adjustments,
consisting of normal recurring accruals, necessary for the fair presentation of the consolidated financial position, results of operations and cash flows, have been included. For further information, refer to the consolidated financial statements
and footnotes thereto included in the Companys Form 10-K for the year ended December 31, 2003. Footnote disclosure that substantially duplicates the disclosure contained in that document has been omitted.



(2) Revenue attributable to one customer totaled $464,000, or 12% and $921,000, or 12% of
total revenue for the three and six months ended June 30, 2004, respectively, and $372,000, or 11% and $770,000, or 11% of total revenue for the three and six months ended June 30, 2003, respectively. Additionally, one other customer contributed
revenue totaling $372,000, or 11% and $758,000, or 11% of total revenue for the three and six months ended June 30, 2003, respectively.



(3) The Company accounts for its income taxes in accordance with Statement of Financial Accounting Standards (SFAS) No. 109. Deferred tax assets and
liabilities are recognized for the expected tax consequences of temporary differences between the tax basis of assets and liabilities and their reported amounts and for operating loss and tax credit carryforwards. Certain state income tax credit
carryforwards had been exhausted by 2004. The Companys taxable income for the three and six months ended June 30, 2003 was offset by available net operating loss carryforwards; therefore no income tax provisions were recorded for those
periods. The income tax provisions recorded for the three and six months ended June 30, 2004 are attributable to the expiration of certain state income tax credit carryforwards.



(4) The Company accounts for comprehensive income (loss) under the provisions of SFAS No. 130, Reporting Comprehensive Income.The
Companys comprehensive income was equivalent to its net income attributable to common stockholders for the three and six months ended June 30, 2004 and 2003.



(5) On March 8, 2004, the Company replaced its existing $1.5 million line of credit (LOC) with a $1 million LOC that has a
maturity date of April 30, 2005. Borrowings, if any, under the new LOC shall bear interest at the lenders prime rate and shall be secured by the Companys accounts receivable.



(6) On April 5, 2001, Our Lady of the Lakes Hospital, Inc. (OLOL) filed a lawsuit against the Company. The lawsuit, styled
Our Lady of the Lakes Hospital, Inc. v. Transcend Services, Inc., was filed in the 19th Judicial District Court, Parish of East, State of Louisiana, Civil Case Number 482775, Div. A. The lawsuit alleges, among other things, that the
Company breached certain contracts entered into between OLOL and the Company, including a staffing and management servicing contract, a transcription platform agreement and a marketing agreement. OLOL is seeking an unspecified amount of monetary
damages. On May 30, 2001, the Company filed a timely Answer that generally denied all liability, and the Company filed a counterclaim against OLOL primarily seeking fees owed by OLOL for services performed by the Company and interest on unpaid
invoices. OLOL has subsequently added Transcends insurance carriers as defendants to the lawsuit.



The Company intends to vigorously defend all claims made by OLOL. The lawsuit is in an early procedural stage, however, and therefore it is not possible at this time to determine the outcome of the actions or the
effect, if any, that their outcome may have on the Companys results of operations and financial condition. There can be no assurances that this litigation will not have a material adverse effect on the Companys results of operations and
financial condition.



(7) The Company issued 31,050 and 12,372 shares of its
unregistered common stock at $1.50 and $2.00 per share, respectively, to certain holders of its Series A Convertible Preferred Stock who elected to receive their quarterly preferred stock dividends in shares of the Companys common stock in
lieu of cash at the preferred stock dividend payment dates of February 15 and May 15, 2003. All outstanding shares of the Companys preferred stock were either converted into 2,860,000 shares of common stock or redeemed on June 25, 2003 and
July 1, 2003, respectively, in transactions that were approved by the Companys stockholders.



(8) On March 31, 2004, the Financial Accounting Standards Board (FASB) published an exposure draft regarding Share-Based Payment, an Amendment of FASB Statements No. 123 and 95 (the
Exposure Draft). If the provisions of the Exposure Draft



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become generally accepted accounting principles as presently proposed, such provisions would affect the way that the
Company presently accounts for stock-based compensation plans and would result in increased compensation expense of a presently indeterminable amount being included in the Companys results of operations after the effective date of such
provisions.



Item 2. Managements Discussion and Analysis of Financial Condition and Results of Operations



Certain information included in this Quarterly Report on Form 10-Q contains, and other reports or materials filed or to be filed by the Company with
the Securities and Exchange Commission (as well as information included in oral statements or other written statements made or to be made by the Company or its management) contain or will contain, forward-looking statements within the
meaning of Section 21E of the Securities Exchange Act of 1934, as amended, Section 27A of the Securities Act of 1933, as amended and pursuant to the Private Securities Litigation Reform Act of 1995. Such forward-looking statements may relate to
financial results and plans for future business activities, and are thus prospective. Such forward-looking statements are subject to risks, uncertainties and other factors that could cause actual results to differ materially from future results
expressed or implied by such forward-looking statements. Among the important factors that could cause actual results to differ materially from those indicated by such forward-looking statements are competitive pressures, loss of significant
customers, the mix of revenue, changes in pricing policies, delays in revenue recognition, lower-than-expected demand for the Companys products and services, business conditions in the integrated health care delivery network market, general
economic conditions, and the risk factors detailed from time to time in the Companys periodic reports and registration statements filed with the Securities and Exchange Commission. Any forward-looking statements are made pursuant to the
Private Securities Litigation Reform Act of 1995 and as such speak only as of the date made.



Results of Operations



Transcend
Services, Inc. (the Company) utilizes its web-based voice and data distribution technology and home-based medical language specialists to convert physicians voice recordings into electronic medical record documents.



Three Months Ended June 30, 2004 Compared to Three Months Ended June 30, 2003



Revenue increased $368,000, or 11%, to $3.8 million for the three
months ended June 30, 2004, compared to revenue of $3.4 million for the three months ended June 30, 2003. The net increase in revenue is primarily attributable to: (1) transcription revenue of $1,145,000 from new transcription customers; (2) a
decrease of $634,000 in transcription revenue from customers that terminated contracts since June 30, 2003; (3) a decrease in transcription revenue of $145,000 from existing customers; and (4) an increase of $2,000 in other revenue.



Direct costs increased $333,000, or 14%, to $2.7 million for the three months ended June 30,
2004, compared to direct costs of $2.3 million for the three months ended June 30, 2003. Direct costs include costs attributable to compensation for transcriptionists, recruiting of transcriptionists, production management, customer service,
technical support for production operations, implementation of transcription services and depreciation and amortization related to production operations. Transcription compensation is a variable cost based on lines transcribed or edited multiplied
by specified per-line pay rates that vary by individual as well as type of work. The per-line pay rates are higher for transcription work on the Companys transcription platform than for transcription and editing work on a third-partys
voice recognition platform, used for approximately 10% and 3% of the Companys revenue for the three months ended June 30, 2004 and 2003, respectively. All direct costs referred to above other than compensation for transcriptionists are
semi-variable production infrastructure costs that periodically change in anticipation of or in response to the overall level of production activity. Compensation for transcriptionists increased $248,000 due to the overall increase in revenue of
$368,000 referred to above. The remaining net increase in direct costs of $85,000 was attributable to a net increase in production infrastructure costs to support the higher level of revenue. Production management, the largest component of
production infrastructure costs, increased $105,000 due primarily to the addition of quality control and documentation personnel to support the higher level of production activity and revenue. The remaining production infrastructure costs decreased
$20,000 between the second quarters of 2004 and 2003.



Gross profit increased
$35,000, or 3%, to $1.1 million for the three months ended June 30, 2004, compared to gross profit of $1.1 million for the three months ended June 30, 2003. Gross profit as a percentage of revenue decreased to 29.4% in the second quarter of 2004
compared to 31.6% in the second quarter of 2003. This decrease of 2.2 percentage points in gross profit between the periods is primarily due to: (i) an increase in production infrastructure costs, in particular in the production management area as
discussed above, in anticipation of a projected revenue level that was not achieved in the second quarter of 2004, which accounted for 1.1 percentage points of the 2.2 percentage point unfavorable variance, and (ii) competitive pricing pressure on
new and existing transcription work and the loss of transcription work performed on the



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Companys transcription platform due to either (a) the termination of customer contracts or (b) the transfer of the
transcription work to a third partys voice recognition platform, which accounted for the remaining 1.1 percentage points of the 2.2 percentage point unfavorable variance, despite a reduction in transcriptionist compensation to help contain
costs.



Sales and marketing expenses increased $73,000, or 35%, to $279,000 in
the second quarter of 2004, compared to sales and marketing expenses of $206,000 in the second quarter of 2003. Sales and marketing expenses as a percentage of revenue for the second quarter of 2004 were 7% compared to 6% in the second quarter of
2003. The increase in sales and marketing expense is primarily due to the increase in the size of the sales force that resulted in higher salaries, commissions on new sales and travel expenses. Partially offsetting these increases in direct sales
expenses were lower marketing expenses in the second quarter of 2004.



Research
and development expenses decreased $34,000, or 30%, to $78,000 in the second quarter of 2004, compared to research and development expenses of $112,000 in the second quarter of 2003. Research and development expenses as a percentage of revenue for
the second quarter of 2004 were 2% compared to 3% in the second quarter 2003. During the second quarter of 2004, the Company capitalized internal software development costs of $58,000 related to the enhancement of its web-based voice and data
distribution technology platform. Partially offsetting this reduction of costs was the reassignment of technology resources from other areas to work on technology development projects.



During the second quarter of 2004 the Company capitalized $62,000 of salary expense (including the $58,000 referred to above) related to the
development of a speech recognition technology platform, enhancements to the Companys billing system and development of interfaces for the Companys enterprise transcription platform to various medical records systems.



General and administrative expenses increased $86,000, or 15%, to $648,000 in the second
quarter of 2004, compared to general and administrative expenses of $562,000 in the second quarter of 2003. General and administrative expenses as a percentage of revenue were 17% for both the second quarter of 2004 and 2003. This net increase was
primarily due to increases in state franchise business taxes, as the Companys operations have expanded to 48 states, regulatory reporting expenses and rent expense.



The Company reported net interest expense of $7,000 in the second quarter of 2004, which was comprised primarily of interest on sales tax
returns. For the second quarter of 2003, the Company reported net interest expense of $1,000.



The Company reported an income tax provision of $2,000 in the second quarter of 2004 due to the expiration of certain state income tax credit carryforwards in 2004 and no income tax provision in the second quarter of
2003.



Six Months Ended June 30, 2004 Compared to Six Months Ended June
30, 2003



Revenue increased $754,000, or 11%, to $7.6 million for the
six months ended June 30, 2004, compared to revenue of $6.9 million for the six months ended June 30, 2003. The net increase in revenue is primarily attributable to: (1) transcription revenue of $2,051,000 from new transcription customers; (2) a
decrease of $1,170,000 in transcription revenue from customers that terminated contracts since June 30, 2003; (3) a decrease in transcription revenue of $123,000 from existing customers; and (4) a decrease of $4,000 in other revenue.



Direct costs increased $801,000 or 17%, to $5.5 million for the six months ended June 30,
2004, compared to direct costs of $4.7 million for the six months ended June 30, 2003. Direct costs include costs attributable to compensation for transcriptionists, recruiting of transcriptionists, production management, customer service, technical
support for production operations, implementation of transcription services and depreciation and amortization related to production operations. Transcription compensation is a variable cost based on lines transcribed or edited multiplied by
specified per-line pay rates that vary by individual as well as type of work. The per-line pay rates are higher for transcription work on the Companys transcription platform than for transcription and editing work on a third-partys voice
recognition platform, used for approximately 9% and 2% of the Companys revenue for the six months ended June 30, 2004 and 2003, respectively. All direct costs referred to above other than compensation for transcriptionists are semi-variable
production infrastructure costs that periodically change in anticipation of or in response to the overall level of production activity. Compensation for transcriptionists increased $593,000 due to the overall increase in revenue of $754,000 referred
to above. The remaining net increase in direct costs of $208,000 was attributable to a net increase in production infrastructure costs to support the higher level of revenue. Production management, the largest component of production infrastructure
costs, increased $218,000 due primarily to the addition of quality control and documentation personnel to support the higher level of production activity and revenue. The remaining production infrastructure costs decreased $10,000 between the second
quarters of 2004 and 2003.



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Gross profit decreased $47,000, or 2%, to $2.1 million for the six months ended June 30, 2004, compared to gross profit
of $2.2 million for the six months ended June 30, 2003. Gross profit as a percentage of revenue decreased to 28.0% in the first half of 2004 compared to 31.7% in the first half of 2003. This decrease of 3.7 percentage points in gross profit between
the periods is primarily due to: (i) an increase in production infrastructure costs, in particular in the production management area as discussed above, in anticipation of a projected revenue level that was not achieved in the first half of 2004,
which accounted for 1.7 percentage points of the 3.7 percentage point unfavorable variance, and (ii) competitive pricing pressure on new and existing transcription work and the loss of transcription work performed on the Companys transcription
platform due to either (a) the termination of customer contracts or (b) the transfer of the transcription work to a third partys voice recognition platform, which accounted for 2.0 percentage points of the 3.7 percentage point unfavorable
variance, despite a reduction in transcriptionist compensation to help contain costs.



Sales and marketing expenses increased $119,000, or 29%, to $527,000 for the six months ended June 30, 2004, compared to sales and marketing expenses of $408,000 for the six months ended June 30, 2003. Sales and marketing expenses as a
percentage of revenue for the first six months of 2004 were 7% compared to 6% for the first six months of 2003. The increase in sales and marketing expense is primarily due to an increase in the size of the sales force that resulted in higher levels
of salaries, commissions on new sales and travel expenses. Partially offsetting these increases in direct sales expenses were lower marketing expenses in the first half of 2004.



Research and development expenses decreased $40,000, or 18%, to $183,000 for the six months ended June 30, 2004, compared to research and
development expenses of $223,000 for the six months ended June 30, 2003. Research and development expenses as a percentage of revenue for the first six months of 2004 were 2% compared to 3% for the first half of 2003. During the first half of 2004,
the Company capitalized internal software development costs of $86,000 related to the enhancement of its web-based voice and data distribution technology platform. Partially offsetting this reduction of costs was the reassignment of technology
resources from other areas to work on technology development projects.



During
the first half of 2004 the Company capitalized $95,000 of salary expense (including the $86,000 referred to above) related to the development of a speech recognition technology platform, enhancements to the Companys billing system and
development of interfaces for the Companys enterprise transcription platform to various medical records systems.



General and administrative expenses increased $91,000, or 8%, to $1.3 million for the six months ended June 30, 2004, compared to general and administrative expenses of
$1.2 million for the six months ended June 30, 2003. General and administrative expenses as a percentage of revenue were 16% for the first half of 2004 compared to 17% for the first half of 2003. This net increase was primarily due to an increase in
state franchise business taxes, as the Companys operations have expanded to 48 states. Additionally, regulatory reporting expenses and rent expenses increased in the first half of 2004.



The Company reported net interest expense of $15,000 for the six months ended June 30, 2004,
primarily due to $5,200 of interest on sales tax returns, amortization expense of $6,000 for line of credit facility fees and interest of $1,000 on the short-term note payable related to the 2003 preferred stock redemption that was paid in full
April 1, 2004. The Company had no net interest expense in the first half of 2003.



The Company reported an income tax provision of $2,000 in the six months ended June 30, 2004 due to the expiration of certain state income tax credit carryforwards in 2004 and no income tax provision in the six months ended June 30, 2003.



Liquidity and Capital Resources



The Companys current financial condition has been significantly influenced by four
factors: (1) profitable and positive cash flow operations for 2003 and the first half of 2004; (2) the redemption of a portion of its preferred stock for $600,000 cash on July 1, 2003; (3) the conversion of the remaining shares of preferred stock
into common stock on June 25, 2003, thereby eliminating quarterly cash dividend payments of approximately $120,000 after May 15, 2003; and (4) the payment of two promissory notes payable of $100,000 each on January 1 and April 1, 2004 related to the
2003 preferred stock redemption. As of June 30, 2004, the Company had cash and cash equivalents of $564,000, working capital of $1.2 million, no debt and full availability of its $1 million line of credit, which expires on April 30, 2005.



Net cash provided by operating activities totaled $680,000 for the six months
ended June 30, 2004, due primarily to profitable operations and noncash depreciation and amortization expenses.



Net cash used in investing activities for the six months ended June 30, 2004, was comprised of capitalized software development costs and capital expenditures of
$489,000, primarily for computer hardware and software upgrades and enhancements.



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Net cash used in financing activities during the first half of 2004 consisted of $200,000 of payments to satisfy
promissory notes payable, partially offset by the issuances of common stock as a result of stock option exercises.



Aside from cash available under its $1 million line of credit referred to above, during the fourth quarter of 2004 and 2005 inclusive, the Company has potential cash
resources of an undetermined amount of earn-out payments, if any, payable by Provider HealthNet Services, Inc. (PHNS) based on a fixed percentage of certain defined future revenue recognized by PHNS from the Co-Sourcing and CodeRemote
businesses sold to PHNS by Transcend in October 2000.



The Company is a
defendant in one lawsuit. See Note 6 to the Consolidated Financial Statements included with this report and Legal Proceedings.



Absent a material adverse outcome from the lawsuit, the Company anticipates that cash on hand, together with internally generated funds, cash available under its line of
credit and potential cash from the PHNS earn-out agreement, if any, should be sufficient to finance operations and make capital investments in the normal and ordinary course of its business during 2004 and for the foreseeable future.



Item 3. Quantitative and Qualitative Disclosures About Market Risk



The Company had no material exposure to market risk from derivatives or other financial instruments as of June 30, 2004.



Item 4. Controls and Procedures



The
SEC defines the term disclosure controls and procedures to mean a companys controls and other procedures that are designed to ensure that information required to be disclosed in the reports that it files or submits under the
Securities Exchange Act of 1934 is recorded, processed, summarized and reported, within the time periods specified in the SECs rules and forms. The Companys principal executive officer and principal financial officer, based on their
evaluation of the Companys disclosure controls and procedures as of the end of the quarterly period covered by this report, have concluded that the Companys disclosure controls and procedures were effective for this purpose.



Internal control over financial reporting consists of control processes designed to
provide assurance regarding the reliability of financial reporting and the preparation of the Companys financial statements in accordance with GAAP. To the extent that components of the Companys internal control over financial reporting
are included in the Companys disclosure controls, they are included in the scope of the evaluation by the Companys principal executive officer and principal financial officer referenced above. There were no changes in the Companys
internal control over financial reporting during the Companys last fiscal quarter that have materially affected, or are reasonably likely to materially affect, the Companys internal control over financial reporting.



PART II. OTHER INFORMATION



Item 1. Legal Proceedings



On April 5, 2001, Our
Lady of the Lakes Hospital, Inc. (OLOL) filed a lawsuit against the Company. The lawsuit, styled Our Lady of the Lakes Hospital, Inc. v. Transcend Services, Inc., was filed in the 19th Judicial District Court, Parish of East,
State of Louisiana, Civil Case Number 482775, Div. A. The lawsuit alleges, among other things, that the Company breached certain contracts entered into between OLOL and the Company, including a staffing and management servicing contract, a
transcription platform agreement and a marketing agreement. OLOL is seeking an unspecified amount of monetary damages. On May 30, 2001, the Company filed a timely Answer that generally denied all liability, and the Company filed a counterclaim
against OLOL primarily seeking fees owed by OLOL for services performed by the Company and interest on unpaid invoices. OLOL has subsequently added Transcends insurance carriers as defendants to the lawsuit.



The Company intends to vigorously defend all claims made by OLOL. The lawsuit is in an early
procedural stage, however, and therefore it is not possible at this time to determine the outcome of the actions or the effect, if any, that their outcome may have on the Companys results of operations and financial condition. There can be no
assurances that this litigation will not have a material adverse effect on the Companys results of operations and financial condition.



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Item 4. Submission of Matters to a Vote of Security Holders



The Company held its Annual Meeting of Stockholders on May 6, 2004. The stockholders voted on the following four proposals and the results of the voting are presented below.



1. To elect a Board of Directors consisting of five members to hold office until the next
annual meeting of stockholders or until their successors are elected and qualified:



|                    |  |           |  |               
|------------------- |  | --------- |  | --------------
|Nominee             |  | Votes For |  | Votes Withheld
|Joseph P. Clayton   |  | 7,085,441 |  | 9,983         
|James D. Edwards    |  | 7,085,161 |  | 10,263        
|Larry G. Gerdes     |  | 7,055,301 |  | 40,123        
|Walter S. Huff, Jr. |  | 7,081,501 |  | 13,923        
|Charles E. Thoele   |  | 7,077,541 |  | 17,883        



2. To approve the 2003 Stock Incentive
Plan. The stockholders approved said plan with 4,369,191 votes FOR, 100,331 votes AGAINST, 9,787 ABSTAINING and 2,616,115 BROKER NON-VOTES.



3. To approve the 2004 Employee Stock Purchase Plan. The stockholders approved said plan with 4,438,757 votes FOR, 30,105 votes AGAINST, 10,447 ABSTAINING and 2,616,115
BROKER NON-VOTES.



4. To ratify the appointment of Miller Ray & Houser LLP
as independent public accountants to audit the accounts of the Company for the year ending December 31, 2004. The stockholders ratified said appointment with 7,075,517 votes FOR, 9,000 votes AGAINST and 10,907 ABSTAINING.



Item 6. Exhibits and Reports on Form 8-K



(a)
Exhibits



The following exhibits are filed with or incorporated by
reference into this report. The exhibits which are denoted by an asterisk (*) were previously filed as a part of, and are hereby incorporated by reference from, either (i) a Registration Statement on Form S-8 under the Securities Act of 1933 for the
Company, Registration No. 333-16213, filed on November 15, 1996 (referred to as 1996 S-8); (ii) the Companys Annual Report on form 10-K for the year ended May 31, 1993 (referred to as 1993 10-K); (iii) the
Companys Current Report on Form 8-K filed October 30, 2000 (referred to as 10/30/00 8-K); (iv) the Companys Annual Report on Form 10-K for the year ended December 31, 2001 (referred to as 2001 10-K); (v) a
Registration Statement on Form S-3 under the Securities Act of 1933 for the Company, Registration No. 333-106446, filed on June 25, 2003 (referred to as 2003 S-3); or (vi) the Companys Quarterly Report on Form 10-Q for the quarter
ended March 31, 2004 (referred to as 3/31/04 10-Q).



|            |  |   |  |                                                                                                                   
|----------- |  | - |  | ------------------------------------------------------------------------------------------------------------------
|EXHIBIT NO. |  |   |  | DESCRIPTION                                                                                                       
|*2.1        |  |  |  | Asset Purchase Agreement dated October 13, 2000 with Provider HealthNet Services, Inc. (10/30/00 8-K, Exhibit 2.7)
|            |  |  
|*3.1        |  |  |  | Certificate of Incorporation (2003 S-3, Exhibit 4.1)                                                              
|            |  |  
|*3.2        |  |  |  | Restated Bylaws (1993 10-K, Exhibit 3(a))                                                                         
|            |  |  
|*4.1        |  |  |  | 1992 Stock Option Plan, as Amended and Restated (1996 S-8, Exhibit 4.1)                                           
|            |  |  
|*4.2        |  |  |  | 2001 Stock Option Plan (2001 10-K, Exhibit 4.15)                                                                  
|            |  |  
|4.3         |  |  |  | 2003 Stock Incentive Plan                                                                                         
|            |  |  
|4.4         |  |  |  | 2004 Employee Stock Purchase Plan                                                                                 



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|            |  |   |  |                                                                                                                                                                            
|----------- |  | - |  | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|EXHIBIT NO. |  |   |  | DESCRIPTION                                                                                                                                                                
|*4.5        |  |  |  | Business Loan Agreement and Promissory Note dated March 8, 2004 for line of credit with Bank of America, N.A. (3/31/04 10-Q, Exhibit 4.4)                                  
|            |  |  
|31.1        |  |  |  | Certification of Chief Executive Officer of the Registrant Pursuant to Rule 13a-14(a) and Rule 15d-14(a), promulgated under the Securities Exchange Act of 1934, as amended
|            |  |  
|31.2        |  |  |  | Certification of Chief Financial Officer of the Registrant Pursuant to Rule 13a-14(a) and Rule 15d-14(a), promulgated under the Securities Exchange Act of 1934, as amended
|            |  |  
|**32.1      |  |  |  | Certification of Chief Executive Officer of the Registrant Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002                                                       
|            |  |  
|**32.2      |  |  |  | Certification of Chief Financial Officer of the Registrant Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002                                                       

---

|** | This certification is furnished to, but not filed with, the Commission. This certification shall not be deemed to be incorporated by reference into any filing under the Securities
Act of 1933 or the Securities Exchange Act of 1934, except to the extent that the Registrant specifically incorporates it by reference.
|-- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



(b) Reports on Form 8-K:



The following report on Form 8-K was filed during the three months ended June 30, 2004:



(1) Form 8-K, dated and filed April 15, 2004, including a press release announcing the Companys unaudited operating
results for the three months ended March 31, 2004.



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SIGNATURES



Pursuant to the requirements of the
Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.



|              |  |                          |  |                              
|------------- |  | ------------------------ |  | -----------------------------
|              |  | TRANSCEND SERVICES, INC.
|              |  |                         
|July 29, 2004 |  | By:                      |  | /s/ Larry G. Gerdes          
|              |  |                          |  | Larry G. Gerdes,             
|              |  |                          |  | Chief Executive Officer      
|              |  |                          |  | (Principal Executive Officer)
|              |  |                         
|              |  | By:                      |  | /s/ Joseph G. Bleser         
|              |  |                          |  | Joseph G. Bleser,            
|              |  |                          |  | Chief Financial Officer      
|              |  |                          |  | (Principal Financial Officer)



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