Department of Homeland Security

	




OIG-12-100 (Revised)

Effects of a Security Lapse on 

FPS' Michigan Guard Services Contract 

(Redacted) 

August 2012
 OFFICE OF INSPECTOR GENERAL 

 Department of Homeland Security 

 Washington, DC 20528 / www.oig.dhs.gov

August 31, 2012 

MEMORANDUM FOR: L. Eric Patterson 

 Director 

Federal Protective Service 

FROM: Deborah Outten-Mills 

 Acting Assistant Inspector General for Inspections 

SUBJECT: Re-Issuance of Inspection Report OIG-12-100, Effects of a 

Security Lapse on FPS’ Michigan Guard Services Contract 

I am writing to inform you that the Department of Homeland Security Office of 

Inspector General (OIG) has recalled the subject report and is now re-issuing it to modify 

the statement of compliance with Quality Standards for Inspections (QSI). We took 

these actions because it recently came to our attention that a family member of a senior 

OIG official was employed by an entity associated with this inspection. 

To ensure that this impairment to our independence in appearance did not affect our 

findings and conclusions, we thoroughly re-reviewed our work on this inspection, as well 

as the results. Through this re-review, we verified that the impairment did not affect 

our results; our evidence is sound and fully supports our findings and conclusions. 

Therefore, we are re-issuing this report and re-posting it on our website. The report is 

unchanged except for the statement of compliance with QSI found on page 22 in 

Appendix A – Purpose, Scope, and Methodology. 

We remain committed to assisting the Department in improving its effectiveness and 

efficiency to better carry out its mission, and we appreciate your support of our work. 

Please do not hesitate to call me at (202) 254-4015 if you have any questions or 

concerns, or your staff may contact William McCarron, Chief Inspector, at 

(202) 254- 4206. 

Attachment
August 31, 2012
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Department of Homeland Security

Office of Inspector General

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Executive Summary

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Purpose, Scope, and Methodology

Effects of a Security Lapse on FPS’ Michigan Guard Services Contract

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Management Comments to the Draft Report

Effects of a Security Lapse on FPS’ Michigan Guard Services Contract

Page 23
Appendix B

Management Comments to the Draft Report

Effects of a Security Lapse on FPS’ Michigan Guard Services Contract

Page 24
Appendix B

Management Comments to the Draft Report

Effects of a Security Lapse on FPS’ Michigan Guard Services Contract

Page 25
Appendix C

Timeline of Events

Effects of a Security Lapse on FPS’ Michigan Guard Services Contract

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Date Event

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Breaches as Listed in FPS’ Letter of Concern

Effects of a Security Lapse on FPS’ Michigan Guard Services Contract

Page 27

Breaches Listed in FPS’ Letter of Concern Facts

Clauses from 

the Contract’s 

Statement of 

Work 

Section 6.3 Typical Duties paragraph E –

“Security guards shall be responsible for 

maintaining logs, reports, and files of all incidents 

and occurrences encountered during the patrol 

tour. Patrol duties will be performed in a 

professional manner, with the security guards 

responsible for observing the environment, and, 

when necessary, questioning those persons whose 

activities arouse suspicion.”

The guard breached this clause of the 

SOW because his assessment that the 

bag was found property indicates that he 

did not properly observe his 

environment. 

Section 6.3.1 Access/Egress Posts-paragraph F 

which states in pertinent part – “Security guards 

shall perform package inspections when and as 

directed by the post orders as directed by the 

COTR in the event of an emergency or an elevated 

security posture.”

The guard’s actions were breaches 

because post orders state that he should 

have avoided contact with the bag. 

Instead, he conducted a physical 

inspection of the bag and brought it into 

the building.

Section 6.3.12 Reports, Records and Testimony 

paragraph A – “Security guards shall prepare and 

maintain required reports in accordance with the 

post orders regarding security-related issues, such 

as accidents, fires, bomb threats, unusual incidents 

and unlawful acts and provide these reports to 

those officials specified by the COTR.” 

The guard who brought the bag 

containing the IED into the building 

breached the SOW and post orders 

because he did not notify the Battle 

Creek MegaCenter of the suspicious 

package. Instead, he completed an 

incident report in which he described 

the bag as found property instead of a 

suspicious item. 

Section 6.3.12 Reports, Records and Testimony 

paragraph B – “While on duty Security guards 

shall verbally report threatening circumstances and

potentially threatening activities they observe to 

the FPS MegaCenter and when possible to the 

COTR. Whenever possible, [guards] are 

encouraged to report a serious problem before 

responding so that they may receive all necessary 

backup and support to lessen or eliminate the 

potential threat.” 

Clauses from 

the Post Orders

Reporting methods/Procedures – “[The guard is]

to check post order book and additional 

memoranda and pass down information from 

previous shifts for any special instructions. All 

offenses and incidents will be reported to the FPS 

Battle Creek MegaCenter immediately 

”
Appendix D

Breaches as Listed in FPS' Letter of Concern

Effects of a Security Lapse on FPS’ Michigan Guard Services Contract

Page 28

Clauses from 

the Post Orders

Continued

Suspicious Object – “Notification procedures 

require immediate contact to the Battle Creek 

MegaCenter; keep everyone away from the object; 

use

assist FPS with evacuation as needed.” 

The guard breached the post order 

because he did not contact the Battle 

Creek MegaCenter and did not ensure 

that other people did not come into 

close proximity with the bag.

Recording Departure/End of Duty Tour –

“[Guards] shall not leave their post until properly 

relieved. In the event that the post has no relief, 

the [guard] shall not depart until the end of the tour 

of duty as written in the post orders. If an unusual 

circumstance or emergency occurs which will 

warrant the [guard] to leave his post, the [guard]

will contact the supervisor on duty and/or the FPS 

MegaCenter for instruction. [Guards] shall log out 

on the Form 139; thoroughly brief his/her relief on 

any pertinent information or procedural changes 

directed by competent authority and ensure that 

any written reports, completed records/forms or 

document to be picked up by or mailed to FPS are 

kept in a safe, secure area until picked up by 

authorize FPS personnel.”

The guard did not breach these post 

orders. We could not substantiate FPS’ 

claim that the guard was not relieved 

when he departed his fixed post to 

retrieve the bag that contained the IED. 

According to DECO, a supervisor said

that she relieved the guard while he 

retrieved the bag from outside. 

“The [guard] will at no time abandon his/her post 

without proper relief.” 
Appendix E

Discipline That Resulted From the IED Incident

Effects of a Security Lapse on FPS’ Michigan Guard Services Contract

Page 29

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Discipline That Resulted From the IED Incident

Effects of a Security Lapse on FPS’ Michigan Guard Services Contract

Page 30

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Discipline That Resulted From the IED Incident

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Page 31

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Major Contributors to this Report

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Page 32

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Report Distribution

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Page 33




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	'-")ADDITIONAL INFORMATION AND COPIES 

To obtain additional copies of this document, please call us at (202) 254-4100, fax your 

request to (202) 254-4305, or e-mail your request to our Office of Inspector General 

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