Copyright © 1999-2003, The ESP Group LLC, All Rights Reserved 

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REGISTRATION 

In the URL address line, type in the web address https://odp.esportals.com/index.cfm. (Note the 

‘s” in https:// - for Secure Socket Layer). You may want to bookmark this site or set it as your 

default home page. Click on the “If invited to join, click here to register” link. Please follow the four 

step registration process in order to register for the Portal. You must complete the entire application 

process in order for your application to be considered for approval into the portal. The application 

process must be completed from start to finish. If you start an application and do not complete it, 

there is no way to go back and retrieve it. Additionally, once an application has started, all previously 

selected usernames are reserved and cannot be reused. You can re-register with a different username, 

but not a username from a previous unsuccessful or incomplete registration. 

Step 1 

Step 1 requires you to enter your first name, last name, username and organization ID. All RED 

fields within this application are required. Your username can be any combination of letters, 

numbers and special characters but must be at least three characters long. Remember that your 

username is case AND space sensitive. Once a username is selected, it CANNOT be changed! 

Please choose a username that is not obvious to other users and that others could not easily guess. 

Figure 1.0: Step 1 of registration process. 

Step 2 

Step 2 requires you to create a password. Your password must be between 8 and 15 characters and 

must contain AT LEAST one upper case letter, one lower case letter and one special character (such 

as an asterisk *, dollar sign $, or exclamation mark !). Please create a password that is not obvious 

and that does not include your name, phone number, address or any other easily accessible 

information. 

TIP: You should have previously received an organization ID. If this is not the case, 

please contact the CSID Help Desk at 1-800-368-6498 BEFORE registering to the portal. It is 

critical that you obtain your organizational ID, which you will need to enter in during the 

registration process! 
 

Copyright © 1999-2003, The ESP Group LLC, All Rights Reserved 

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You are also required to select two questions that will be used for security reasons when handling 

your account. When you contact the ESP Help Desk to have your password reset, you will be asked 

to verify these two answers before an ESP Help Desk Technician will assist you. Select two 

questions from the drop-down box and then use the text boxes to provide your answers. You must 

select two different questions to answer. All RED fields within this application are required. 

Figure 1.1: Step 2 of registration. 

Step 3 

Step 3 requires you to type in your email address, phone number, fax number and employer 

information. All RED fields within this application are required. 

Contact the ESP Help Desk immediately if you believe you have entered your email address 

incorrectly or if you do not receive the confirmation email within the same day you completed your 

online application. 

TIP: Since strong passwords aren't necessarily easy to remember, it's good to come up 

with a scheme that will help you remember the password. An example of a scheme would be to 

think of your favorite line in a song and type the first letter of every word within the line. For 

example: 

Twinkle, twinkle, little star, how I wonder what you are 

The password would be: ttlshiwwya 

Then change some of the characters to special characters (for example, change 

an 'a' to the '@' sign and change an 'i' to an '!' mark) and add a capital letter so 

now you have: ttLsh!wwy@ 
 

Copyright © 1999-2003, The ESP Group LLC, All Rights Reserved 

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Figure 1.2: Step 3 of registration. 

Step 4 

Step 4 is a confirmation that your online application has been completed. 

Figure 1.3: Confirmation the registration is complete. 

Confirmation 

Once you finish registering you will receive an email requiring you to verify your registration by 

clicking on an additional link (located in the email itself.) Be sure to click on the second link in the 

email to complete the application process. If the link wraps into two separate lines, you may need to 

cut and paste both lines (the entire link) into the URL bar of your browser. You only need to click 

once on the link. If you click on it repeatedly, you will receive a message that you have come to the 

page in error. Once you verify your application, it will then be submitted for the appropriate reviews 

and approvals. 

TIP: It is very important that you enter the correct email address. Once you have registered 

to the system, you will receive a confirmation-email to the first email address you list in your 

application. If your email address is incorrect and you do not receive the confirmation-email, you 

cannot complete the application process. 
 

Copyright © 1999-2003, The ESP Group LLC, All Rights Reserved 

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Figure 1.4: Example of confirmation email. 

When you click on the link, you will receive a message that the verification is complete. Once you are 

approved you will receive one final notification. At that time, you will be able to log on to the system 

using the username/password combination you created in the application process. 

If you were trying to complete a new application by clicking on the confirmation link sent to you via 

email and received an error as shown in Figure 1.5, one of three things have happened: 

1. You tried to confirm your application more than once. Applications can only be confirmed one 

time. 

2. You double-clicked on the link, which confirmed the application so quickly you did not see it and 

then presented you with this error message (you only need to click once on the link to take you to the 

confirmation page.) 

3. You do not have the complete confirmation URL typed correctly into your browser. If the 

confirmation link wrapped into multiple lines in your confirmation email, you need to cut and paste 

all characters into the URL line of your browser. 

Figure 1.5: Registration Error 

If you continue to receive this error, or feel you receive this message in error, please contact the ESP 

Help Desk at 804-744-8800, Monday-Friday, 8am-8pm EST. 

After successful submission of this registration, you will be notified when your application has been 

approved via an acceptance email. 
 

Copyright © 1999-2003, The ESP Group LLC, All Rights Reserved 

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LOGGING IN 

After you have completed the registration process and received a notification that your account has 

been approved, open your browser and enter https://odp.esportals.com/into the address window. 

Enter your username and password into the form. If your login is unsuccessful, try again. 

If you receive a message that states “Unauthorized Access”, you have either typed in your 

username/password incorrectly, or have not yet been approved. Remember that the username and 

password are case and space sensitive. If you try your username/password incorrectly 5 times, your 

account will automatically be locked and you will not be able to log on until it is unlocked. 

If you have problems logging in or need your account unlocked, then contact the ESP Help Desk. 

Accessing CSIS Link 

Click on the link “Centralized Scheduling and Information System”. If you do not see this link, then 

contact the Centralized Scheduling & Info Desk at 1-800-368-6498 to have your access to this 

application enabled. 

Figure 1.6: CSIS Access List