STATEMENT OF QUALIFICATIONS

Power to Provide a World of Services

3rd Quarter 2013
Statement of Qualifications

3rd Quarter 2013 2

NAES Corporation (NAESsm) is a global, independent services company dedicated 

to unparalleled excellence in the energy and infrastructure services market by 

offering a broad range of complementary services designed to make facilities 

run safely, reliably and cost effectively. 

At NAES, safety is at the forefront of every project. NAES integrates safety into 

every job task so that safety and job performance become inseparable. Through 

the cooperative efforts of all management team members and workforce, NAES 

strives to maintain a consistently incident and injury-free environment. 

We deliver on customer commitments knowing that our success depends on 

making your facility a success. Through all of our services, our core values 

underpin everything we do—you can count on NAES for a commitment to 

safety, regulatory compliance, high performance, the delivery of cost effective 

solutions, and the flexibility to respond to your goals. 

This Statement of Qualifications demonstrates our capabilities. You will find that 

NAES has the management skills, technical know-how, and depth of resources to 

deliver sustained excellence. We live up to our reputation through world class 

leadership, a culture of excellence, and an environment of integrity and trust.

Let us meet your needs today!

Robert E. Fishman

President & CEO

Welcome to NAES

CONTENTS

Company Description 3

Operations & Maintenance 5

Engineering & Technical Services 8

Maintenance & Construction 16

Turbine Services 18

Industrial Services 20

Staffing Services 21

Contact Information 23
Statement of Qualifications

3rd Quarter 2013 3

NAES Corporation (NAESsm) provides a broad range of services to the energy and infrastructure 

markets. As a trusted world class provider of services, NAES continuously strives to exceed 

customer expectations by demonstrating the highest level of commitment to quality. 

Capable, proven and dedicated to success, NAES delivers safe, reliable and exceptional 

performance in all aspects of its business:

■ Operations & Maintenance

■ Technical Services

■ Maintenance & Construction 

■ Turbine Services

■ Industrial Services

■ Staffing Services

NAES - A Company that Delivers

NAES is a long term, successful company with an emphasis on continuous improvement. 

Formed in 1980, NAES is a profitable and growing company based on the delivery of 

successful outcomes. 

Business Focus

NAES has experienced significant growth due to its systematic reach into the marketplace 

and through the acquisition of complementary service-related companies.

Conventional Generation. Since the founding of the company, NAES has performed hundreds 

of projects totaling nearly 20 million hours of work at fossil and nuclear plants.

Renewable Energy. Serving the broadest range of renewable technologies in the business, 

NAES has provided its full range of services at renewable energy facilities since 1985, including: 

■ Biomass ■ Landfill Gas

■ Hydroelectric ■ Waste-to-Energy: 

■ Geothermal - municipal solid waste (MSW)

■ Solar - tire derived fuel (TDF)

■ Wind - refuse derived fuel (RDF)

Infrastructure. NAES has expanded its business to include providing services in the 

infrastructure markets, including biofuels production and processing. NAES performed O&M 

services at a state-of-the-art biosolids processing plant, the first of its kind in the U.S. By 

Statement of Qualifications

Company Description

NAES HISTORY

2012

Enters Asia and Europe

Enters petrochemical market

2011

Adds concentrating solar

2010

Celebrates 30-year anniversary

2007

Enters Canada

2006

Becomes leading third party 

O&M operator: 27,000+ MW

2005 

Establishes NAES Power 

Contractors

2004 

Adds major maintenance on 

East Coast

2003 

• Broadens technology, 

safety, and environmental 

capabilities

• Adds turbine field 

inspection services
Statement of Qualifications

3rd Quarter 2013 4

applying its proven practices, methodologies and expertise, NAES is adept in working with 

new technologies.

Customer Base

NAES serves public and private utilities, independent power producers (IPPs), industrials, 

developers and financial investors. NAES has successfully established mutually beneficial, 

long term relationships with many of its customers based on a foundation of teamwork and 

“ownership.” 

Geographies

Headquartered in Issaquah, Washington, U.S. office locations include: Houston, Texas; New 

York, New York; Pittsburgh, Pennsylvania; Charlotte, North Carolina; North Kansas City, 

Missouri; Carneys Point, New Jersey; Hillsboro, Oregon; and Sulphur, Louisiana. 

NAES has worked in more than 20 countries and is comfortable with taking on new projects 

where our experience and capabilities add value.

Ownership

NAES is owned by ITOCHU International Inc. and I-Power Investment Inc., both subsidiaries 

of ITOCHU Corporation (ITOCHU), an international trading conglomerate and Fortune Global 

250 company with worldwide sales approaching $46 billion.

2002

Adds shop repair services

2001

Acquired by ITOCHU

1994

First international project

1987

Establishes O&M division

1986

Forms contract employee 

services

1985

Forms maintenance and 

modification services

1980

Created by four Northwest 

utilities to offer management 

services
Statement of Qualifications

3rd Quarter 2013 5

Since 1987, NAES has specialized in providing operations and maintenance (O&M) services 

in support of energy facilities engaged in the production of electricity, fuel and steam. NAES 

focuses on the fundamentals—safety, reliability, compliance, and cost—as it seeks to operate 

energy facilities as they were designed and intended to be operated. NAES hires motivated 

people, develops and implements effective procedures and programs, trains and qualifies 

employees, drives high performance, and seeks continuous improvement. 

Proven O&M Experience

As the industry's leading independent O&M provider with more than 60,000 megawatts 

(MW) of experience, NAES offers the advantage of having no competing loyalties and 

maintaining open communication with its customers. NAES expects to operate safely, comply 

with all laws, agreements and permits, and optimize operations in terms of cost, production, 

and equipment life.

With an O&M resume that includes 205 plants in 12 countries and 36 states, NAES continues 

to grow its business based on proven performance. NAES provides:

■ Complete management of all O&M services

■ Customized operational programs development and implementation

■ Extensive safety and environmental compliance management systems and programs

■ Effective planning and oversight of major maintenance activities

■ Thoroughly established oversight and infrastructure support services

Broadest Range of Technologies and Fuels in the Industry

NAES is highly experienced in the broadest range of plant technologies and fuels in the 

business, including industrial combustion and aeroderivative turbines (simple and combined 

cycle), reciprocating engines, coal and fuel oil fired steam plants, district heating and cooling 

facilities, and renewables—biomass, geothermal, hydroelectric, landfill gas, waste-to-energy, 

concentrating solar, and wind. 

NAES is leveraging its technological experience to expand into non-power infrastructure. 

NAES is presently working with a multitude of prospective customers to operate second 

generation biofuels.

Significant Combustion Turbine Experience. NAES has unmatched combustion turbine 

experience, having operated more than 300 units at cogeneration, combined cycle and simple 

Operations & Maintenance

O&M SERVICES

Experience Summary

• 205 plants

• 12 countries

• 36 states

• 60,049 MW

Major Equipment

• Industrial and Aeroderivative 

Combustion Turbines

• Wind Turbines

• Turbo-Expander Units

• Boilers

• Reciprocating Engines

• Solar Panels

Fuels

• Natural Gas

• Heavy Fuel Oils

• Coal

• Petroleum Coke

• Biomass

• Municipal Solid Waste 

(MSW)

• Refuse Derived Fuel (RDF)

• Tire Derived Fuel (TDF)

• Water

• Geothermal

• Landfill Gas

• Sun

• Wind
Statement of Qualifications

3rd Quarter 2013 6

cycle facilities ranging in size from 2.1 MW to 1,600 MW. Units span all OEM technologies, 

ranging from small aeroderivatives to large “G” turbines. NAES is a leading independent 

O&M provider with hands-on experience operating high efficiency equipment for the major 

combustion turbine manufacturers: S-W, GE, ABB, and MHI. 

Solid Fuel Experience. NAES has broad experience operating and maintaining solid fuel power 

plants firing coal, biomass, petroleum coke, and waste-to-energy fuels including tire-derived 

fuel (TDF), refuse-derived fuel (RDF), and municipal solid waste (MSW). NAES operates 

a state-of-the-art supercritical coal plant. NAES also operates one of the largest biomass 

facilities in the U.S., and operated a state-of-the-art biosolids fuel processing plant, the first 

of its kind in the U.S. 

Experienced Project Management

For each O&M project, NAES provides an experienced project management team that follows 

the project from the pre-commercial (mobilization) period throughout the duration of the 

commercial operations period. This team plans, schedules, and supervises the provision 

of transition activities or pre-commercial O&M services, and provides expert management 

oversight and technical support services to attain long-term commercial operations goals.

In addition to technical expertise gained through its diverse O&M experience, NAES is 

equally versed in the unique business matters of the energy industry including: steam 

host agreements, power purchase agreements, fuel sales agreements, LTSAs/LTPAs, major 

maintenance management, and the management of suppliers and vendors and ancillary 

services for generation facilities. NAES operates plants to comply with the provisions of all 

these agreements and to maximize owner returns.

In-Depth Support Infrastructure

NAES maintains an experienced home office support team that delivers necessary services 

across the broad spectrum of disciplines required for successful facility operations and 

maintenance. This team provides technical support during transitions or pre-commercial 

operations, and for the long term operation of each plant operated by NAES, including:

■ Operations Procedures ■ Performance Engineering

■ Safety & Health ■ NERC Compliance

■ Environmental Compliance ■ Accounting and Finance

■ Maintenance Planning & CMMS ■ Human Resources

■ Training & Qualification ■ Information Systems

Configurations

• Simple & Combined-Cycle

• Cogeneration

• Industrial Boiler

• DH&C

Operating Modes

• Baseload

• Load-Following

• Peaking

• Seasonal

• Regulating

Combustion Turbines

• ABB: GT11N2, GT8BC, GT24

• GE Frame: 5, 6B, 6FA, 7FA, 

7FA+e, 7E, 7EA, 9E

• GE Aeroderivative: LM2500, 

LM2500 PE, LM5000, 

LM 5000 STIG 120, LM6000, 

LM6000 PC Sprint, TM2500, 

GE 10

• MHI: 501F, 501G

• Pratt & Whitney: 

FT-8 SWIFTPAC, FT-8 Twinpac

• Siemens-Westinghouse: 

251-B12, 501D5A, 501F, 

501FC, 501FD, 501FD2, 501G, 

SGT6-5000F, SGT800, V64.3, 

V84.2, V84.3.A2, W-191G

• Solar: Mars
Statement of Qualifications

3rd Quarter 2013 7

Driving OEM Value

On a daily basis, NAES works successfully with a wide variety of original equipment 

manufacturers (OEMs) to manage service agreements, procure parts and services, and to 

resolve technical issues. Because NAES is independent of all ties to OEMs, it provides unbiased 

services based on an objective evaluation of day-to-day operations and maintenance issues, 

and investigates every avenue to obtain high-quality services and parts at the lowest cost to 

the plant owner. 

Maintaining Safety & Environmental Compliance

NAES enjoys an excellent and outstanding safety record at the plants it operates, demonstrated 

by an annual incident rate that is consistently lower than the industry average and OSHA VPP 

Star status at a number of plants (fewer than 1% of U.S. companies attain VPP Star status). 

NAES-operated plants also enjoy an excellent environmental compliance record, frequently 

receiving positive comments from agency inspectors. 

Attaining High Levels of Technical Performance

Plants operated by NAES consistently meet and exceed performance objectives and attain 

track records that are among the highest in the industry. Seeking continuous improvement, 

NAES understands that incremental performance improvements can result in significant 

additional revenues and earnings.

Effecting Cost/Budget Control

NAES services are designed to provide high levels of performance while promoting an 

aggressive, yet realistic, cost structure. NAES works to customer-approved operating plans 

and budgets, employs a transparent cost structure with no markups, and utilizes performance 

driven fees. NAES understands the importance of dispatch reliability and availability on the 

revenue stream and the need for cost-effectiveness in all aspects of plant operations to 

protect bottom line economics.

NAES has established Group Pricing Agreements with industry leading companies to provide 

additional value to owners and customers through preferential services, scheduling priority 

and cost concessions commensurate with the volume of business that a given vendor 

conducts with the NAES fleet.

Sustaining Customer Satisfaction

NAES works diligently to achieve high levels of customer satisfaction, not only in terms 

of plant performance, but also in terms of teamwork, flexibility, and responsiveness to 

customer needs. NAES recognizes that a successful business relationship is based on adding 

value and reducing risk, reflected in its theme of “pay for performance”.

Reciprocating Engines

• Jenbacher

• Nordberg

• Wärtsilä 

Steam Turbines

• ABB

• Allis Chalmers

• Alstom

• DeLaval

• Dresser Rand

• Elliott

• Fuji

• GE 

• GEC Alsthom

• Siemens

• Mitsubishi

• Shin Nippon

• Toshiba

• Turbodyne

• Westinghouse
Statement of Qualifications

3rd Quarter 2013 8

Leveraging its extensive O&M experience, NAES has developed a broad range of technical 

services to improve plant performance and enhance personnel effectiveness. NAES offers 

these services individually or as part of a multifaceted technical services agreement, both at 

the plants it operates and as third-party services. Services are grouped as follows:

■ Technical Services

■ Environmental Support Services

■ Dense Slurry Ash & Waste Water Management 

■ Engineering Services

■ NERC Compliance Services

Technical Services

Plant Programs. NAES provides customized plant programs that ensure safe, reliable and costeffective plant operations:

■ Safety ■ Operations

■ Maintenance ■ Training & Qualification

■ Environmental ■ Chemistry

■ Human Resources ■ NERC Compliance

■ Administrative ■ Assessment

Customized Operating Procedures and System Descriptions. NAES experience demonstrates 

that precisely written, customized operating procedures improve plant reliability, availability, 

efficiency, and maintainability by enabling plant staff to focus on procedural compliance. 

NAES incorporates OEM recommendations and best practices into a single, all encompassing 

set of operating guidelines that promote superior performance in all areas of plant operations 

including:

■ Plant Startup

■ Normal Operations

■ Off-Normal Operations

■ Shutdown

■ Emergency Operations

Technical Services

TECHNICAL SERVICES

Experience Summary

Operating Procedures 165

Plant Programs 143

Environmental 139

NERC Services 

 - Compliance Program 200+ 

- Audits 115

 - Oversight 11

CMMS 82

Preventive Maintenance 79

Plans

Specialized Training 108

O&M Consulting 89

 - Oversight/Assessments

 - Due Diligence

 - EPC & LTSA/CSA Support 

 - Performance Engineering
Statement of Qualifications

3rd Quarter 2013 9

NAES supplements the customized operating procedures with complete system descriptions 

and simplified operational diagrams. 

Preventive Maintenance Plans and Work Standards. Using OEM data and proven practices, 

NAES creates a comprehensive preventive maintenance (PM) plan, and integrates the plan 

into the plant Computerized Maintenance Management System (CMMS). The plan identifies, 

prioritizes, and summarizes all of the unique actions to be taken at a facility, including outage 

schedules, work loads, warranty requirements, and OEM recommendations. 

NAES creates customized work standards that document highly complex, non-routine 

maintenance tasks and incorporates OEM information and plant personnel knowledge. 

By evaluating historical plant records, conducting personnel interviews, and observing 

maintenance evolutions, NAES designs detailed processes and information that improves 

cost effectiveness and efficiency.

Updated Power Plant Documentation. NAES updates and digitizes outdated plant drawings, 

operating procedures (OP's), and system descriptions (SD's) creating a modern electronic 

library to support plant operations. Using available plant documentation, NAES performs 

walkdowns to capture current plant information, and then generates up-to-date OP's, 

SD's, and operational diagrams (OD's), which provide more detail than traditional Piping 

and Instrumental Diagrams (P&IDs) and one-line diagrams. Once created, these digital 

documents allow plant information to be easily modified, stored, printed and controlled. 

O&M Oversight and Assessment Program. NAES O&M Oversight and Assessment Program is 

a systematic approach to improve plant performance and personnel effectiveness. Through 

periodic site visits, NAES evaluates O&M policies, procedures, and processes to assess areas 

that can benefit from improvement, including availability and reliability, safety, compliance, 

budget and operating plan performance, resolution of technical issues, staff training, and 

other personnel issues. NAES delivers a comprehensive report describing elements of risk 

and recommended actions.

Due Diligence. NAES due diligence services provide an in-depth assessment of all relevant 

aspects of the past, present, and predictable future of generation assets. Having completed 

numerous due diligence projects, NAES is a recognized leader in evaluating power plant 

operations and maintenance and verifying material facts for generation assets.

NAES evaluates plant condition, O&M programs, execution in relation to existing contracts 

and agreements, and then prepares a report assessing the plant for efficiency, operability, 

and condition.

Pre-Commercial and Specialized Training. NAES provides a customized training program 

that encompasses all aspects of training, including management, operations, maintenance, 

Training Program

• Management

• Operations

• Maintenance

• Chemistry Control

• Environmental 

Considerations

• Safety Programs:

 - Safety

 - First Aid/CPR

 - Basic Firefighting

 - SCBA

• Administration

• Computer Usage

• Employee Qualifications

• Oversight of EPC Training
Statement of Qualifications

3rd Quarter 2013 10

chemistry control, environmental considerations, safety programs, administration, and use 

of computers. 

The training program applies to all employees at the facility. NAES provides: 

■ Training Policy Manual that defines methods for administering and tracking training

■ Employee Qualification

■ Evaluation and Verification of Training Effectiveness

■ Safety, First Aid/CPR, Basic Firefighting, and Self Contained Breathing Apparatus (SCBA) 

Training

■ Oversight of EPC training

Specialized Operations Consulting. For the times when a customer needs an “operator’s 

perspective,” NAES provides specialized project development, setup, and support services, 

including:

■ EPC negotiations

■ O&M budget development

■ LTSA/CSA negotiation support

■ Long term maintenance budgets

■ Turnover, startup and testing support

Environmental Support Services 

Power plant and industrial customers draw on the extensive experience and expertise of NAES 

Environmental Support Services (ESS), which is staffed with environmental professionals who 

offer extensive multi-media knowledge gained from 315+ combined years of experience. 

NAES has supported more than 135 facilities in 35 states, gaining broad experience in federal 

and state requirements impacting the power industry across diverse technologies and fuels. 

NAES develops and helps implement environmental programs and provides a range of 

environmental services, training, and tools for internal and external customers. NAES 

environmental experience includes compliance and strategic support in:

■ Air programs, such as permitting/Title V, Continuous Emissions Monitoring, ECMPS 

reporting, Acid Rain/CAIR, 40 Part 75 and 60, New Source Performance Standards, MACT 

standards, federal and California Green House Gas Reporting, stack testing, RATA’s and all 

types of air reporting

■ NPDES waste water and stormwater permits, plans, sampling and reporting. Solid 

and hazardous waste, chemical management, spill prevention/SPCC/OPA, emergency 

planning, Right-to-Know, Toxic Release Inventory, Accidental Release Prevention/Risk 

Specialized Services

• Due Diligence

• Operations Consulting

• Plant Documentation

• O&M Oversight and 

Assessment
Statement of Qualifications

3rd Quarter 2013 11

Management Program, DOT and remediation

■ Site evaluations, environmental training, EHS employee development, environmental 

management systems, tools and procedures

■ Keeping pace with the unprecedented rate of new and modified environmental requirements 

impacting the power industry 

NAES environmental support services include: 

■ Technical support and oversight for environmental report preparation

■ Regulatory and permit interpretation and guidance

■ Environmental evaluations and assessments

■ Environmental Compliance Calendar development

■ Environmental Binder development (comprehensive NAES-designed environmental tool 

summarizing environmental requirements)

■ Program compliance tools, such as checklists and management plans for air, water, waste 

and chemical programs

■ Federal and state environmental regulatory tracking

■ Environmental guidance and tools for new regulations such as federal and state Green 

House Gas Reporting Programs

■ Technical support for emissions monitoring, testing data collection and analysis

■ Environmental training and webinars 

■ Developing tailored site training materials

■ On-site support to supplement site environmental staff or cover staff vacancies

■ Agency inspection assistance and follow up

■ Environmental incident or enforcement assistance and follow up

■ Review and assistance with permitting

■ Review, modification or update of environmental plans such as SPCC, RMP, SWPPP, CEMS 

QA/QC

■ Development of Title V Air Permit compliance processes

■ Development of Waste Management Plans and Water Management Plans

■ Management of environmental consultants

■ Agency communications/correspondence on behalf of customer

■ Special projects, such as support for ownership changes, permit evaluations, legacy 

environmental issues, due diligence

NAES provides a range of technical support depending on the needs and resources of 

the client, facility staffing levels and capabilities, site complexity and historical, legacy 

environmental issues. This approach has proven to be effective for managing overall costs 

for the owner while having the resources and expertise available to address the technical or 

resource needs of the specific owner or facility, particularly as those needs change over time. 

Environmental Expertise

• Air Compliance

• Reporting

• Continuous Emissions 

Monitoring

• Title V

• Risk Management Program 

(RMP)

• NPDES Wastewater Permits

• Stormwater Permits

• Solid and Hazardous Waste

• Chemical Use & Spill Plan

• Emergency Plans
Statement of Qualifications

3rd Quarter 2013 12

Dense Slurry Ash & Waste Water 

Management Services

• Tailored Testing Services

• Capital Equipment

• Engineering and Balance of 

 Plant

• Construction and Installation of 

 Circumix System

Dense Slurry Ash & Waste Water Management

NAES has teamed with GEA EGI Contracting/Engineering Co. Ltd. to deploy the Circumix 

Dense Slurry System (DSS) technology in North America. The technology has been used for 

decades worldwide (including the United States) to stabilize more than 60 million cubic yards 

of ash mixed with waste water from coal-fired power plants.

Circumix Advantages

■ Zero discharge of waste water

■ Waste water consumed in hydration and pozzolanic reactions to stablize ash

■ Solid product produced exhibiting low hydraulic conductivity, high compressional strength 

and sequestration of metals

■ Fugitive dust emissions eliminated because the product is cementaceous

■ No risk of catastrophic release of ash products because the product is solid

NAES Equipment and Service Offerings for Circumix Deployment

■ Tailored testing services -- Comprehensive testing services designed to evaluate Circumix 

technology for plant-specific waste water and conbustion residue chemistry

■ Capital equipment -- All equipment required to install and operate a Circumix system 

capable of stabilizing ash and waste water from ash collection to impoundment/landfill 

discharge

■ Engineering and balance of plant -- Correct sizing of equipment and integration into 

existing plant equipment

■ Construction and installation of Circumix system -- Turnkey contracting services for 

installation and commissioning

Engineering Services

NAES understands customer technical needs and delivers results that make a difference in 

the following key areas: 

Power Plant Engineering Support 

■ Equipment analysis and review

■ Maintenance program review

■ Outage planning

■ Outage execution quality assurance

■ Equipment failure analysis

■ Equipment repair analysis

■ Root cause analysis

■ Due diligence to support financial & investment community acquisitions

■ Coal-fired plant decommissioning programs

■ Gas-plant commissioning services
Statement of Qualifications

3rd Quarter 2013 13

Thermal Performance Improvement. Thermal performance improvements offer tremendous 

leverage – a small investment can have a big impact on the bottom line in fuel savings and 

recovered capacity. NAES capabilities, include:

■ Pre- and post-outage performance analysis

■ Plant heat balance modeling

■ Performance testing support

■ Component-based performance analysis

■ Natural gas flow calculations and review

■ Remote monitoring

■ Thermal performance training

Power Plant Process Improvements. NAES leverages its extensive plant operating experience 

by offering its core operating principles and best practices to customers, including:

■ Plant performance assessment

■ Plant operations improvement

■ Owner’s engineer for acceptance testing

CMMS/EAM. NAES has implemented most major CMMS and Enterprise Asset Management 

(EAM) platforms and applications throughout its own fleet of power plants, and has conducted 

turnkey implementations including migrations, conversions, integration, customization, and 

upgrades at more than 80 facilities of various technologies including biomass, hydro, wind, 

solar, geothermal, gas, and coal. NAES delivers a tailored, reliable, and easy-to-use CMMS/

EAM flexible enough to accommodate changing business processes and growing needs to 

suit any budget.

NERC Compliance Services

NAES provides registered entities with the tools necessary to understand and address NERC 

and regional reliability requirements for the Generator Owner (GO)/Generator Operator 

(GOP) Transmission Owner (TO)/Transmission Operator(TOP) and additional functional 

regsitrations,including a self-conducted compliance program, onsite consulting, audit 

preparation, gap analysis, and annual support services. 

The NAES NERC compliance program addresses all of the implementation, compliance 

oversight, training, and reporting requirements associated with NERC compliance on 

behalf of the entity. NAES offers segments of its program tailored to customer needs. NAES 

provides support to critical facilities encompassing the whole range of Critical Infrastructure 

Protection (CIP) requirements related to physical and electronic security of Critical Cyber 

Assets (CCAs), and executes additional programs, such as registering as the GO or GOP on 

behalf of an entity.

Engineering Services

• Performance Testing

• Root Cause Analysis

• Reliability Analysis

• CMMS/EAM

• Outage Planning & 

Support
Statement of Qualifications

3rd Quarter 2013 14

NERC Expertise

• Compliance Program

• Audit Preparation

• Gap Analysis

• Annual Support

• Onsite Consulting

• GO/GOP Registration

• TO/TOP Registration

Ongoing Support. NAES provides ongoing support keeping compliance managers 

up-to-date with current NERC standards revisions and interpretations. NAES regularly 

participates in tabletop and full audits ensuring guidance based on current NERC 

requirements and giving the expertise to assist customers to: 

■ Prepare for NERC audits ahead of time

■ Establish sound principles and a culture of compliance

■ Understand common violations and the most questioned standards

Full Scope of Services. NAES provides a full scope of services for the oversight and 

management of site NERC compliance program. NAES conducts initial set up activities, 

performs ongoing program reviews, conducts annual reporting and training, and 

provides consulting and support during NERC audits. NAES provides the professional 

support to develop and maintain a quality NERC compliance program equivalent to the 

standards implemented at NAES operated power plants. 

Initial Setup Activities. The NAES program encompasses the following initial setup 

activities: 

■ Assess existing registrations and recommend necessary changes, as applicable.

■ Assess existing program structure and status.

■ Identify gaps or deficiencies related to compliance with existing NERC and regional 

standards.

■ Establish actions and assigns responsible parties required to correct identified gaps 

and deficiencies.

■ Assist in the preparation and submission of self reports and mitigation plans.

■ Convert existing compliance program to NAES compliance program, utilizing NAES 

templates and format.

On-Going Activities. NAES performs the following on-going activities: 

■ Monitor NERC and the appropriate regional standards for new or revised 

requirements. 

■ Revise existing, or develop new, compliance program documents and procedures 

needed to remain compliant.

■ Assist in the implementation of revised or new compliance documents and 

procedures.

■ Assist in the preparation of periodic regional compliance filings, including self 

certifications and risk based assessments.

■ Conduct annual training for plant staff to ensure reliability standard requirements are 

well understood at a site level.

■ Conduct semi-annual onsite assessment of the site compliance program to identify 

potential non-compliance matters, with applicable standard requirements and 

recommend corrective action to address deficiencies.

■ Monitor the status and progress of active mitigation plans and self reports.

■ Assist in the preparation of pre-audit check sheets (RSAWS) to prepare for upcoming 

audits.
Statement of Qualifications

3rd Quarter 2013 15

■ Provide pre-audit training and support during NERC audits.

■ Establish and maintain a consolidated Issues and Actions List.

■ Conduct meetings (via teleconference or internet webinar/Go-To-Meeting) for the review 

and update of a consolidated Issues and Actions List.

■ Prepare and issue a quarterly summary report.

■ Prepare and release periodic reliability bulletins and supporting materials for the purpose 

of maintaining a culture of compliance.

NERC Services

• Monitor Standards and 

Requirements

• Develop Compliance 

Programs and Procedures

• Annual Training

• Audit Support

• Summary Reporting
Statement of Qualifications

3rd Quarter 2013 16

NAES provides full service construction, maintenance, repair and modification services for 

industrial and power generation facilities. With more than 28 years of experience and 18 

million craft labor hours worked nationwide, NAES has the knowledge and experience to 

provide timely and cost effective solutions through all of its services.

Project Services

NAES has a long track record of successfully delivering projects of various sizes and 

complexities that include greenfield facilities, plant expansions, outages, refurbishments and 

upgrades, rebuilds, and dismantling and relocations. NAES provides these services in both 

open shop and union (NAES Power Contractors, Inc.) environments, including:

■ Major Capital Project Construction 

■ Greenfield & Brownfield Construction

■ Major Maintenance

■ Annual Maintenance

■ Power Plant Rehabilitation and Modernization

■ Air Quality Control Systems

■ Mercury Control Systems

■ Balance of Plant

■ Boilers/and Mechanical Equipment

■ Chimney & Stack Inspection, Maintenance, Erection and Decommissioning

■ Hydropower Project Construction and Major Maintenance

■ Substations and Switchyard Construction and Maintenance Projects

■ Electrical Projects (<4.160kV)

■ Nuclear Fuel Storage Systems

Delivering Value and Performance

NAES provides safe durable, high-quality solutions that allow customers to extract the 

maximum value out of every dollar spent constructing and maintaining their assets. 

Safety - A Core Value

NAES integrates safety into every job so that safety and job performance become inseparable. 

Based on established processes and procedures, NAES provides health and safety programs 

that foster and maintain a safe working environment through training, communication, and 

solid execution. 

Maintenance & Construction

Maintenance & Construction

• Plant Maintenance, 

Modification and Repairs

• Hydropower Maintenance

• Electrical Projects

• Nuclear Fuel Storage Systems/

Pool to Pad Services

• Turbine Generator Inspection/

Overhaul

Management Services

• Outage Management

• Major Construction Projects

• Project Management

Projects

• Power Plant Rehabilitation & 

Modernization

• Chimney & Stack Inspection, 

Erection, and Maintenance

• Decommissioning

• Turnkey Refurbishment

• Annual Maintenance
Statement of Qualifications

3rd Quarter 2013 17

Seasoned Craft and Management Personnel

NAES brings together all the craft personnel and leadership necessary to ensure safe 

work practices and conditions, on-time delivery, and thorough preparation of necessary 

documents and deliverables. Company staff have extensive hands-on experience and are 

thoroughly familiar with customer facilities, problems, and challenges, including budgets, 

quality, and schedules. We know the value of open face-to-face communication, being 

proactive and having no surprises.

By maintaining experienced personnel and specialized equipment in regional locations, 

NAES is able to respond quickly to emergency situations. NAES employs boilermakers, pipe 

fitters, electricians, millwrights, and other trade personnel that have the necessary skills 

and experience to supply safe, quality maintenance and repair services. The company holds 

certificates of authorization from the National Board of Boiler & Pressure Vessel Inspection 

(“R” stamp), and the American Society of Mechanical Engineers (“S” stamp). 

Repairs

• Mechanical Equipment

• Piping & Valves

• Pressure Vessels

• Goilers & Associated 

Equipment

• Coal & Fuel Handling

• Hydropower Maintenance

Installations

• Piping & Valves

• Mechanical Equipment

• Electrical

Welding

• SMAW

• GTAW

• GMAW

• FCAW

Chimneys, Stacks & Cooling 

Towers

• Maintenance and Repair

• Shell Repair

• Inspections

• Structural Analysis

• Demolition
Statement of Qualifications

3rd Quarter 2013 18

Experience Summary

Equipment Services

• Turbines

• Generators

• Compressors

• Pumps

• Exchangers

• Piping Systems

• Valves

• Hydraulic Cylinders

• Skids

• Mechanical Equipment

Field Services

• Complete Onsite 

Inspection/Overhaul 

Services

• Equipment Repair & 

Refurbishment 

• Borescope Inspections

• Parts Sourcing

• Predictive Maintenance 

Programs

• Component Repairs

• Ancillary Services

• Material Inventory & 

Control

Turbine Services

NAES provides comprehensive field maintenance and shop services for overhaul and repair 

of large rotating equipment within the power generation, refinery, petrochemical, and 

gas pipeline industries, including the coordination of sub-contracted services, parts repair, 

scheduling and on site services and labor NAES utilizes a network of qualified subcontractors 

to perform specialized tasks, many with alliance agreements. 

Our services include: 

■ Onsite inspection and overhaul of combustion turbines, steam turbines, generators, 

compressors, blowers, and other rotating equipment

■ Inspection, evaluation, repair and refurbishment of heavy industrial gas and steam 

turbine components

■ Valve repairs and major overhauls on all sizes and for all manufacturers of steam turbines

■ Planned and forced outage engineering and field support, 24x7

Field Services

NAES has inspected and overhauled more than 500 critical pieces of equipment throughout 

the Americas, including:

■ Combustion Turbines (CI, HGP, Major) ■ Blowers and Pumps

■ Steam Turbines (Minor & Minor Inspections) ■ Generators

■ Centrifugal & Axial Compressors ■ Valves

NAES provides service trucks with supervised, qualified crews for equipment repairs. Each 

truck is stocked with sufficient tooling to perform on site, remedial maintenance and small 

overhauls, such as routine maintenance, PMs, small steam turbine, gas turbine, compressor projects and balance of plant work. NAES is available for emergency services 24x7, with 

emergency service vehicles and stocked tool trailers.

Technical Experience

Utilizing a field services team with more than 400 manyears of combined experience on 

gas and steam turbines, NAES provides comprehensive field maintenance for the overhaul 

and repair of large rotating equipment within the power generation, refinery, petrochemical, 

and gas pipeline industries, with emphasis on safety, quality, timely execution, and cost 

savings. 
Statement of Qualifications

3rd Quarter 2013 19

Rapid Response Service Truck 

and Tool Trailer Equipment

• Precision Tools

• Air Tools 

• Electric Tools

• Wrenches

• Combination Wrenches

• Slugging Wrenches

• Sockets

• Rigging Equipment

• Welding Equipment

• Hand Tools

• Hydraulics

NAES turbine field services team has more than 80 highly qualified turbine 

mechanics available and ready for deployment. The NAES turbine field services 

team experience has performed hundreds of frame combustion turbine 

inspections/outages with more than 74 "F" class combustion turbine outages 

ranging from IGV, R-0, compressor blade replacements, combustion inspections, 

hot gas inspections, to major inspections.

■ Alignments (internal and external), flange to flange

■ Rotor removal and installation

■ Clearance data point gathering for hot gas components and major rotor out 

inspections

■ Optical and laser bearing rotor alignments

■ Vertical casing alignments

■ Shroud installation and final positioning

■ Combustion systems - standard dual, single, DLN, MQC

■ Blade installation, drop positioning and removal

■ Tear downs due to test failures, up to and including rotor removals

■ Gear generator alignments and field removals

■ Bentley probe and thermocouple installation (bearings - thrust and HGP)

■ Balding - buckets and compressors

■ Assembly and dissembly of turbine and compressor rotors

■ Assembly or upgrade of components

■ Half shell removal and replacement of turbine and compressor blades and buckets

■ Site alignments - turbine to generator and turbine to accessory base

■ 6-Sigma and ISO 9-10 trained
Statement of Qualifications

3rd Quarter 2013 20

Statement of Qualifications

NAES offers comprehensive direct hire maintenance and construction services to various 

industry segments including oil & gas and petrochemical. Staffed with experienced personnel 

and equipped to support both routine and emergency full-service maintenance, NAES 

is capable of working a multi-disciplined team to include scopes of civil, pipe fabrication 

and erection, high alloy welding, boiler and furnace erection and repairs, pressure vessel 

fabrication and repairs, dismantling, rigging and plant relocation. 

Services

Whether in the oil & gas, refining, pulp and paper, or power industries, NAES has the 

expertise and industry know-how to satisfy customer needs by safely providing quality, costcompetitive services with outstanding customer support.

■ Pipe Fabrication ■ Welding and Fabrication

■ High Alloy Welding ■ Tank Repair

■ Concrete Installation ■ Supplemental Service Contracts

■ Structural Steel Erection ■ Full Service Maintenance

■ Heavy Lift Rigging ■ Emergency Shutdowns

■ Equipment Assembly and Erection ■ Rotating Equipment Repair

■ Modular Unit Fabrication and Assembly ■ Field Service 

■ Piping Erection ■ Boiler and Furnace Repair

With experienced specialty welders, certified weld inspectors, and American Society of 

Mechanical Engineers (ASME) qualified welding procedures, NAES is capable of meeting 

customers’ needs, and can service any configuration and material, including inconel, chrome 

and alloys. NAES holds the necessary R and S stamps to perform code repairs.

Each NAES team member adheres to NAES quality management values. A distinctive quality 

assurance program is customized for each project. The process starts with a commitment 

to self-inspection and control from each individual on the project. A series of installation, 

inspection and quality audit reports are put in place to efficiently monitor the process. Routine 

safety meetings and audits are conducted per NAES safety program, customized for each 

project. NAES is committed to the health and well-being of its employees and contractors.

Industries Served

■ Petrochemical ■ Refining ■ Pulp and Paper

■ Power ■ Steel

Industrial Services

Industrial Services 

Experience Summary

Management Services

• Outage Management

• Project Management

Projects

• Plant Rehabilitation & 

Modernization

• Compressor Overhaul

• Small Capital Construction

Inspection, Erection, and 

Maintenance

• Decommissioning

• Plant Maintenance & 

Repairs

• Annual Maintenance

• Certified Welder Services

• Millwright Services
Statement of Qualifications

3rd Quarter 2013 21

NAES provides cost effective, customer-tailored staffing solutions for a wide variety of 

industries, from direct recruitment for permanent placements, temporary (contract staffing), 

temp-to-perm, vendor-on-premises (VOP) programs, workforce planning, and special project 

personnel management. NAES has the expertise to address all aspects of staffing and 

resources to deliver the highest quality personnel and services every time. 

Proven Staffing Process

NAES works closely with each customer to develop innovative and effective solutions to 

meet specific needs and concerns. By maintaining an extensive network of diverse and highly 

qualified candidates, NAES tailors its search and screening process to provide qualified, 

dependable employees when they are needed. NAES employment verification process 

includes drug and alcohol testing, criminal background checks, and reference checks.

Payroll & Benefits Administration

NAES administers payroll, benefits, and earnings deductions while maintaining compliance 

with applicable employment laws. Many assignments provide for a partial to full menu of 

benefits as determined by customer contract criteria, duration of assignment, and individual 

needs, including: 

■ Holiday

■ Vacation

■ 401K

■ Health Insurance

One Convenient Source

NAES delivers a one stop shop where customers choose from a single service or a package of 

services to meet changing personnel requirements, including:

■ Peak Workloads ■ Vacationing Employees

■ Unexpected Absences ■ New Openings

■ General Staff Augmentation ■ Temporary or Contract Positions

■ Workforce Planning ■ Managed Projects

Staffing Services

STAFFING SERVICES

Experience Summary

Industries

• Power Generation

• Utility

• Petrochemical

• Construction

• Engineering

• Government

• Industrial

Assignments

• Contract Personnel

• Direct Recruitment

• Temp-to-Perm

• Payroll Services
Statement of Qualifications

3rd Quarter 2013 22

Positions

NAES provides staffing for a variety of positions, including technical, management, and 

administrative positions:

■ Plant Manager ■ O&M Manager

■ O&M Supervisor ■ Control Room Operator

■ Environmental Engineer ■ EH&S Advisor

■ Project Manager ■ Engineer

■ Maintenance Mechanic ■ I&C or I&E Technician

■ Welder ■ Millwright

■ Electrician ■ Wind Technician

■ Planner ■ Procurement Specialist

■ Scheduler ■ Construction Management

■ QA/QC ■ Safety

Employment Screening

• Reference Checks

• Drug Testing 

• Alcohol Testing

• Criminal Background 

Checks

• Fitness for Duty
Statement of Qualifications

3rd Quarter 2013 23

Contact Information

NAES OFFICES

NAES Corporate

1180 NW Maple Street

Suite 200

Issaquah, WA 98027

P 425.961.4700

F 425.961.4646 

New York

335 Madison Avenue

New York, NY 10017

P 212.818.8226

F 212.818.8597

New Jersey

1 Collins Drive

Suite 100

Carneys Point, NJ 08069

P 877.615.4721

F 856.299.0693

Corporate

Robert E. Fishman

President and Chief Executive Officer

George Wackerhagen

Vice President, Power Plant Operations 

& Technical Services

Takahiro Takeuchi

Vice President, Strategy Planning and 

Business Development

Operations & Maintenance

Maurizio Biondo

Director, Business Development

212.818.8226

maurizio.biondo@naes.com

Doug Machon

Sr. Business Development Manager 

858.663.4302

doug.machon@naes.com

Technical Support Services

Pat Ombrellaro

Sr. Business Development Manager - 

West Region

425.961.4684

pat.ombrellaro@naes.com

Dale Timmons

Busines Development Program Manager

425.961.4697

dale.timmons@naes.com

Mark R. Iraola

Vice President, Human Resources

Debra Olson

Vice President, General Counsel

Glen J. Canavera

Sr. Vice President, Business Development

Nausher Khan

Sr. Business Development Manager 

425.961.4671

nausher.khan@naes.com

Steve Adams

Business Development Manager - East 

Region

425.961.4698

steve.adams@naes.com
Statement of Qualifications

3rd Quarter 2013 24

Maintenance & Construction

NAES Power Contractors

Nick Gaglia

Vice President, Project Management

925.918.2301

nick.gaglia@naes.com

Mike Geyer

Vice President, General Manager

NAES Power Contractors

724.453.2800

mike.geyer@naes.com

Mark Minniti

Director, Business Development

NAES Power Contractors 

724.480.2422

mark.minniti@naes.com 

John Stender

Director, Hydro Power Construction

& Maintenance

503.681.4664

john.stender@naes.com

Rob Broglio

Sr. Business Development Manager

770.238.9383

rob.broglio@naes.com

Staffing Services

Pat Clemens

Technical / Utility Recruiter

832.436.2871

pat.clemens@naes.com

NAES OFFICES

Oregon

2130 NE Griffin Oaks Street

Suite 700

Hillsboro, OR 97124

P 503.681.4664

F 503.681.4823

Pennsylvania

167 Anderson Road

Cranberry Township, PA 16066

P 724.453.2800 

F 724.453.2801 

Missouri

24 W 15th Avenue

North Kansas City, MO 64116

P 816.472.4300

F 816.472.4302

Texas

7618 Bluff Point Drive

Houston, TX 77086

F 832.484.9401

Louisiana

1082 Mosswood Drive

Sulphur, LA 70663

P 337.558.7702

F 337.558.7706

Turbine Services

Darron Pruitt

Director, Turbine Field Services

864.238.6125

darron.pruitt@naes.com

Ed Mikulski

Sr. Business Development Manager

407.701.3996

ed.mikulski@naes.com

Ryan Pruitt

Sales Engineer

844-640-6614

ryan.pruitt@naes.com

Industrial Services 

Butch Kimbrell

Vice President & General Manager

425.223.0697

butch.kimbrell@naes.com

Jimmy Couch

Sr. Business Development Manager

337.842.5849

jimmy.couch@naes.com

Steve Stark

Regional Manager

337.558.7702

steve.stark@naes.com