1 IN THE COURT OF APPEALS OF THE STATE OF NEW MEXICO

2 Opinion Number: _______________

3 Filing Date: December 30, 2014

4 NO. 33,136

5 EILEEN J. DALTON,

6 Plaintiff-Appellee,

7 v.

8 SANTANDER CONSUMER USA, INC.,

9 Defendant-Appellant,

10 and

11 PERFORMANCE AUTOMOTIVE GROUP, INC.

12 d/b/a PERFORMANCE BUICK PONTIAC GMC;

13 LAWRENCE BARELA; JASON HICKS; BDF

14 ACQUISITIONS OF NEW MEXICO, INC. d/b/a

15 SIERRA SANTA FE GMC BUICK; TRAVELERS

16 CASUALTY AND SURETY COMPANY; and 

17 BRADFORD D. FURRY,

18 Defendants.

19 APPEAL FROM THE DISTRICT COURT OF SANTA FE COUNTY

20 Sarah M. Singleton, District Judge

21 Treinen Law Office, P.C.

22 Rob Treinen

23 Albuquerque, NM 
1 Public Justice, P.C.

2 Adrian Alvarez

3 Washington, D.C.

4 for Appellee

5 Lewis Roca Rothgerber LLP

6 Ross L. Crown

7 Jason C. Bousliman

8 Albuquerque, NM 

9 Reed Smith LLP

10 Margaret A. Grignon

11 Terry B. Bates

12 Kasey J. Curtis

13 Los Angeles, CA

14 for Appellant
1 OPINION

2 VANZI, Judge.

3 {1} In this case, we determine whether an arbitration scheme in a vehicle financing

4 contract that carves out exceptions from mandatory arbitration for self-help and small

5 claims remedies is substantively unconscionable. We also determine whether the

6 district court improperly shifted the burden of proof and whether, according to our

7 Supreme Court’s interpretation of federal law, a finding of unconscionability under

8 these circumstances is preempted by the Federal Arbitration Act (FAA). 

9 {2} The dispute here arose when Eileen Dalton (Plaintiff) filed suit against

10 Santander Consumer USA, Inc. (Defendant) for fraud, conversion, breach of contract,

11 breach of warranty of title, and various violations of the Uniform Commercial Code

12 (UCC) and the Unfair Practices Act. Defendant moved to compel arbitration of

13 Plaintiff’s claims. The district court determined that the self-help and small claims

14 carve-out provisions were unreasonably one-sided, rendering the arbitration clause

15 unenforceable pursuant to Rivera v. American General Financial Services, Inc., 2011-

16 NMSC-033, 150 N.M. 398, 259 P.3d 803, and its progeny. We affirm. We hold that

17 the arbitration clause is substantively unconscionable because the practical effect of

18 the carve-out provisions is to mandate arbitration of Plaintiff’s most important and

19 most likely claims while exempting from arbitration Defendant’s most important
2

1 judicial and non-judicial remedies. We further hold that the district court did not shift

2 the burden of proof and that the FAA does not preclude the application of our

3 generally applicable unconscionability doctrine under these circumstances.

4 BACKGROUND

5 {3} Defendant is an Illinois-based subprime auto finance entity. Plaintiff’s

6 allegations involve a series of at least two finance contracts that were apparently sold

7 to Defendant by a car dealership operated by Performance Automotive Group

8 (Performance). The finance contracts contain identical arbitration clauses, which

9 state, in relevant part:

10 Any claim or dispute, whether in contract, tort, statute or otherwise . . .

11 between you and us or our employees, agents, successors or assigns,

12 which arises out of or relates to your credit application, purchase or

13 condition of this vehicle, this contract or any resulting transaction or

14 relationship (including any such relationship with third parties who do

15 not sign this contract) shall, at your or our election, be resolved by

16 neutral, binding arbitration and not by a court action.

17 Despite this sweeping language, a separate clause then expressly exempts certain

18 disputes from mandatory arbitration, providing that:

19 You and we retain any rights to self-help remedies, such as repossession.

20 You and we retain the right to seek remedies in small claims court for

21 disputes or claims within that court’s jurisdiction, unless such action is

22 transferred, removed or appealed to a different court. Neither you nor we

23 waive the right to arbitrate by using self-help remedies or filing suit.
3

1 The contracts also provide that the arbitration clauses “shall be governed by the

2 [FAA].”

3 {4} Plaintiff’s complaint alleged that she purchased a Cadillac from Performance,

4 who then sold the finance contract to Defendant. Despite Plaintiff’s timely payments

5 according to the terms of her contract, the Cadillac was repossessed eight months

6 later by another creditor because Performance had failed to pay off a prior lien on the

7 vehicle. In response to the repossession, Performance agreed to credit Plaintiff the

8 $4,500 she had paid on the Cadillac toward the purchase of a substitute vehicle.

9 Plaintiff returned to Performance, selected a Pontiac G6, and signed a second

10 purchase agreement and finance contract, now providing for a higher monthly

11 payment. Although the facts are in dispute, the Pontiac finance contract, like the

12 Cadillac contract before it, may have been sold to Defendant. Shortly thereafter, and

13 for reasons that are not clear, the Pontiac was also repossessed. Plaintiff was left

14 without a vehicle, and her $4,500 was never returned. 

15 {5} Plaintiff filed suit against a number of corporate entities and individuals

16 involved in these transactions, including Defendant, alleging fraud, conversion,

17 breach of contract, breach of warranty of title, and violations of the UCC and the

18 Unfair Practices Act. Defendant moved to compel arbitration pursuant to the identical

19 arbitration clauses in the Cadillac and Pontiac contracts. The district court denied
4

1 Defendant’s motion, reasoning that the carve-out provisions were substantially

2 similar to the exceptions fromarbitration that our Supreme Court examined in Rivera.

3 The district court concluded that self-help remedies are of absolutely no use to

4 consumers like Plaintiff and that small claims remedies are similarly one-sided,

5 rendering the arbitration provision substantively unconscionable. Defendant timely

6 appealed. 

7 DISCUSSION

8 Standard of Review

9 {6} This Court reviews de novo both the denial of a motion to compel arbitration

10 and the issue of unconscionability of a contract. Cordova v. World Fin. Corp. of N.M.,

11 2009-NMSC-021, ¶ 11, 146 N.M. 256, 208 P.3d 901. We also apply a de novo

12 standard of review to the interpretation of statutes, including the FAA. Strausberg v.

13 Laurel Healthcare Providers, LLC, 2013-NMSC-032, ¶ 25, 304 P.3d 409.

14 Unfairly One-Sided Carve-Out Provisions Are Substantively Unconscionable

15 {7} “[A] finding of unconscionability may be based on either procedural or

16 substantive unconscionability, or a combination of both.” Rivera, 2011-NMSC-033,

17 ¶ 47. In this case, the district court’s ruling and the arguments on appeal have only

18 addressed the issue ofsubstantive unconscionability. “Substantive unconscionability

19 concerns the legality and fairness of the contract terms themselves, and the analysis
5

1 focuses on such issues as whether the contract terms are commercially reasonable and

2 fair, the purpose and effect of the terms, the one-sidedness of the terms, and other

3 similar public policy concerns.” Id. ¶ 45 (internal quotation marks and citation

4 omitted). Thus, contract provisions that unreasonably benefit one party over another

5 have been held to be substantively unconscionable. Id. ¶¶ 46, 53-54. 

6 {8} In Cordova, our Supreme Court held that a one-sided arbitration provision in

7 a consumer loan agreement was void as unconscionable. 2009-NMSC-021, ¶ 1. The

8 arbitration clause at issue was wholly one-sided on its face. In the event of default,

9 it reserved the lender’s option to avail itself of any and all “remedies in an action at

10 law or in equity, including but not limited to, judicial foreclosure or repossession[,]”

11 while simultaneously denying access to the courts to borrowers for any reason

12 whatsoever. Id. ¶¶ 26-27 (internal quotation marks omitted). This “self-serving

13 arbitration scheme” was so unreasonably one-sided that it could not be enforced. Id.

14 ¶¶ 32-34.

15 {9} Two years later, the Supreme Court reaffirmed this principle in Rivera when

16 it corrected this Court’s “overly narrow construction” of the unconscionability

17 doctrine. 2011-NMSC-033, ¶¶ 1, 39-54. The arbitration clause in the car title loan

18 contract addressed in Rivera exempted from mandatory arbitration the lender’s self19 help and judicial remedies, such as repossession or foreclosure, “with respect to any
6

1 property that secures [the loan.]” Id. ¶ 3. This Court attempted to distinguish Cordova

2 on the basis that the arbitration clause in Rivera was not completely one-sided

3 because it still allowed borrowers to compel arbitration of any of the lender’s claims

4 that arose from disputes about the loan note itself. See Rivera v. Am. Gen. Fin. Servs.,

5 Inc., 2010-NMCA-046, ¶¶ 9-10, 148 N.M. 784, 242 P.3d 351, rev’d, 2011-NMSC6 033. We thus reasoned that the exemption only applied to disputes over the lender’s

7 interest in the collateral that secured the loan and that those actions were so heavily

8 regulated by Article 9 of the UCC that their exemption was reasonable. Id. ¶¶ 12-13.

9 In upholding the arbitration clause, we expressed concern that, “without access to

10 these judicial and extra-judicial procedures, [the lender] would lose many of the

11 statutory protections it enjoyed as a secured creditor.” Id. ¶ 13. 

12 {10} Our Supreme Court expressly rejected our reasoning and reversed. Rivera,

13 2011-NMSC-033, ¶¶ 50-52. Notwithstanding the lender’s status as a secured creditor,

14 the Court held that the lender’s ability to access the courts for its likeliest claims

15 while forcing the plaintiff to arbitrate the claims that she may have was unreasonably

16 one-sided. Id. ¶ 53. The Supreme Court explained that “[a]s a matter of law arbitrators

17 have broad authority and are deemed capable of granting any remedy necessary to

18 resolve a case” and that “[p]arties may effectively pursue any remedy or relief in

19 arbitration including statutory, common law, injunctive, equitable, and all other
7

1 lawful remedies and relief.” Id. ¶¶ 51-52 (internal quotation marks and citation

2 omitted). Thus, since “an arbitrator can be given the authority to address any claims

3 a lender may have against a borrower[,]” including a secured creditor’s Article 9

4 claims, the one-sided arbitration exemptions were unreasonable and void under state

5 law. See id. ¶¶ 52-54.

6 Facially Bilateral Carve-Outs

7 {11} After Rivera, we subsequently applied the unconscionability doctrine to

8 invalidate a series of ostensibly bilateral arbitration clauses in admission agreements

9 between nursing homes and their residents. See Figueroa v. THI of N.M. at Casa

10 Arena Blanca, LLC, 2013-NMCA-077, ¶¶ 33-35, 306 P.3d 480 (invalidating a clause

11 that exempted all guardianship proceedings as well as collections and eviction

12 actions); Ruppelt v. Laurel Healthcare Providers, LLC, 2013-NMCA-014, ¶¶ 10-18,

13 293 P.3d 902 (invalidating a clause that exempted disputes pertaining to collections

14 or discharge of residents); cf. Bargman v. Skilled Healthcare Group, Inc., 2013-

15 NMCA-006, ¶ 24, 292 P.3d 1 (examining a clause identical to that in Ruppelt but

16 remanding to give the defendant an opportunity to present evidence that the one-sided

17 clause was nonetheless reasonable). 

18 {12} While Cordova and Rivera dealt with arbitration clauses where one-sidedness

19 was evident on the face of the agreement, the clauses in the nursing home cases were
8

1 facially bilateral. The nursing home carve-outs excluded from arbitration various

2 claims that either party could technically bring, but that were, as a practical matter,

3 unlikely to be brought by a resident. See Figueroa, 2013-NMCA-077, ¶¶ 26, 28-30;

4 Ruppelt, 2013-NMCA-014, ¶¶ 3, 15-18. In both Figueroa and Ruppelt, we

5 determined that the “practical effect” of the ostensibly bilateral clauses was to

6 unreasonably favor the nursing homes. Figueroa, 2013-NMCA-077, ¶ 29 (stating that

7 the practical effect of the agreement “is no different from Cordova and Rivera: the

8 resident is precluded from bringing any claims that he orshe would likely have, while

9 the most likely claims the nursing home would have against the resident are excluded

10 from arbitration”); Ruppelt, 2013-NMCA-014, ¶ 18 (stating that “although the

11 exemption provision may facially appear to apply evenhandedly, its practical effect

12 unreasonably favors [the d]efendants, and the provision’s bilateral appearance is

13 inaccurate”). We thus refused to uphold the entire arbitration scheme in both cases.

14 {13} Applying these principles, we agree with the district court that the carve-out

15 provisions in this case, while purportedly bilateral, are unfairly and unreasonably one16 sided in favor of Defendant and thus render the agreement to arbitrate substantively

17 unconscionable. However, we first acknowledge the differences between the carve18 outs at issue here and those in Rivera. 
9

1 {14} The carve-out provision in the car title loan contract in Rivera stated, in

2 relevant part:

3 [The plaintiff] cannot elect to arbitrate [the l]ender’s self-help or judicial

4 remedies including, without limitation, repossession or foreclosure, with

5 respect to any property that secures any transaction . . . . In the event of

6 a default . . . , [the l]ender can enforce its rights to [the plaintiff’s]

7 property in court or as otherwise provided by law, and [the plaintiff]

8 cannot require that [the l]ender’s actions be arbitrated.

9 2011-NMSC-033, ¶ 3 (internal quotation marks omitted). There are two differences

10 between Rivera and the present case. First, the clause in Rivera facially distinguished

11 between the rights of the lender and the borrower, expressly exempting from

12 arbitration only the lender’s “self-help or judicial remedies” with respect to the

13 collateral. In contrast, the clause in this case is facially neutral. However, this

14 difference is superficial. As discussed previously in this Opinion, we do not rely on

15 ostensible neutrality; rather, we look to the practical effect of a carve-out. See

16 Figueroa, 2013-NMCA-077, ¶ 29; Ruppelt, 2013-NMCA-014, ¶ 18. 

17 {15} Second, unlike Rivera, the clause at issue here does not exempt judicial

18 remedies. Instead, it exempts all remedies in small claims court. Under the current

19 circumstances, we conclude that this is a distinction without a meaningful difference.

20 While we acknowledge that a fair reading of Rivera evinces concern about one-sided

21 access to the courts, see, e.g., 2011-NMSC-033, ¶¶ 39, 46, 48-49, 53, it is apparent

22 that the small claims carve-out hasthe practical effect of preserving Defendant’s most
10

1 important claims as a secured creditor while severely limiting a borrower’s access to

2 judicial redress. We explain.

3 The Practical Effect of the Small Claims Carve-Out Renders the Arbitration

4 Scheme Substantively Unconscionable

5 {16} We conclude that the small claims carve-out renders Defendant’s arbitration

6 scheme unconscionable for two reasons. First, it preserves Defendant’s access to the

7 courts to assert its most important claims as a secured creditor. When a consumer8 borrower defaults on her payments, the secured party to a used car financing

9 contract—in this case Defendant—may repossess the car pursuant to Article 9 of the

10 UCC. See NMSA 1978, § 55-9-609 (2001). If the repossession can be effected

11 without a breach of the peace, for instance, if the borrower keeps the car in a

12 driveway as opposed to a garage, the secured party can simply take the vehicle

13 without judicial process. See § 55-9-609(b). So-called “self-help” repossession does

14 not usually end the dispute, as the creditor, seeking to recover its loss, may then sell

15 the vehicle in a commercially reasonable manner. See NMSA 1978, § 55-9-610(a)

16 (2001). After sale, the creditor typically sues the borrower for any remaining balance

17 owed. If the parties have signed a mutually binding arbitration agreement, the dispute

18 over any deficiency would then be brought before an arbitrator. But in this case,

19 Defendant has carved out a small claims exception in a financing contract for cars
11

1 valued at $13,297.93 and $15,965.32,respectively. The amounts actually financed on

2 the vehicles were $11,074.93 and $14,305.74. Thus, Defendant could safely assume

3 that any ordinary suit for a post-reasonable-sale deficiency judgment would claim

4 damages of less than $10,000 and would therefore be exempt from arbitration by the

5 terms of the small claims carve-out. See NMSA 1978, § 35-3-3(A) (2001)

6 (establishing the jurisdictional limits of the magistrate courts); NMSA 1978, § 34-8A7 3(A)(2) (2001) (establishing jurisdictional limits of the metropolitan court). As

8 drafted, this scheme affords Defendant the option to forego arbitration during the

9 entire typical default process from repossession to sale to deficiency suit to

10 garnishment of wages in the magistrate courts. See Cordova, 2009-NMSC-021, ¶ 26

11 (stating that cases of default are the most likely reason for lenders to take action

12 against their borrowers).

13 {17} In an alternative scenario, the borrower keeps the car in a garage where it

14 cannot be repossessed without a breach of the peace or a court order. Even in these

15 cases, however, Defendant’s arbitration scheme preserves important access to judicial

16 redress for Defendant. The small claims carve-out, which by its terms applies to any

17 “remedies in small claims court,” also reserves access to the courts for Defendant to

18 judicially foreclose on either vehicle by replevying the collateral if the fair market

19 value of the vehicle falls below $10,000. See NMSA 1978, § 35-11-1 (1975)
12

1 (providing for the civil remedy of replevin in the magistrate courts). Depending on

2 the values of the Cadillac or Pontiac at the time of default, these claims would not

3 always be available to Defendant, but they would likely be available during the

4 greater part of the life of either loan, and they thus contribute to a determination of

5 substantive unconscionability. See Rivera, 2011-NMSC-033, ¶¶ 53-54 (concluding

6 that a creditor’s carve-out for judicial repossession is unfairly one-sided); Ruppelt,

7 2013-NMCA-014, ¶ 14 (focusing on fairness rather than “complete one-sidedness”).

8 {18} Second, our Supreme Court has identified a borrower’s typical claims against

9 a lender to include the exact types of claims that were brought in this case: fraud and

10 misrepresentation, “claims based on federal or state consumer protections, such as the

11 New Mexico Unfair Practices Act, and tortious debt-collection causes of action[.]”

12 Cordova, 2009-NMSC-021, ¶ 27. In contrast to Defendant’s likely claims, these

13 claims, which are protective of consumers and often provide for punitive damages,

14 attorney fees, statutory damages, or injunctions, are unlikely to meet the jurisdictional

15 limits of small claims court. See generally NMSA 1978, § 57-12-10 (2005) (setting

16 forth the statutory remedies available for unfair trade practices); NMSA 1978, § 55-9-

17 625 (2001) (describing the remedies available when a secured party fails to comply

18 with Article 9 of the UCC); Romero v. Mervyn’s, 1989-NMSC-081, ¶¶ 31-34, 109

19 N.M. 249, 784 P.2d 992 (holding that punitive damages may be available in contract
17 When an injunction is granted by the arbitrator, Defendant’s arbitration clause 1

18 then singles it out as an appealable award.

13

1 claims when overreaching, malicious, or wanton conduct is involved). Thus, the

2 claims that Defendant has subjected to mandatory arbitration are the same claims “a

3 borrower is most likely to litigate in a dispute with a lender, and the very ones the

4 lender is least likely to want to litigate.” Cordova, 2009-NMSC-021, ¶ 27.

5 {19} Given Defendant’s access to judicial redress for its most likely claims, the

6 arbitration clause’s one-sided application to claims for injunctive relief is particularly

7 concerning. This is evident in the context of a typical dispute between a secured

8 creditor and a borrower. When a secured creditor wants to stop a borrower from using

9 the collateral, it need not seek an injunction because it can simply repossess the

10 collateral. Thus, Article 9 shifts the burden of initiating judicial action—or in this

11 case, arbitration—to the borrower. See Edward L. Rubin, The Code, the Consumer,

12 & the Institutional Structure of the Common Law, 75 Wash. U. L.Q. 11, 37 (1997).

13 For instance, it is the aggrieved borrower who must sue to enjoin the creditor from

14 conducting an unlawful sale. See § 55-9-625. However, this important borrower’s

15 remedy is uniquely subject to Defendant’s arbitration clause since the small claims

16 courts cannot issue injunctions. Section 35-3-3(C)(6).1
14

1 {20} A recent decision of a federal court applying California’s unconscionability

2 doctrine to an arbitration scheme identical to that in this case is in accord with our

3 analysis. See Trompeter v. Ally Fin., Inc., 914 F. Supp. 2d 1067 (N.D. Cal. 2012). In

4 Trompeter, the court noted that the defendant’s carve-outs for self-help repossession

5 and small claims remedies operated in tandem to allow the defendant the option to

6 forego arbitration during typical disputes with its borrower. Id. at 1073-74. “If the

7 consumer stops paying on the debt,” the court stated, “his or her vehicle will likely

8 be repossessed and the consumer could be held liable for any deficiency after

9 disposition of the repossessed vehicle[.]” Id. at 1073. Meanwhile, the borrower’s

10 likely remedies, such as injunctions or statutory lemon law claims were all subject to

11 the arbitration clause. Id. at 1073-74. This contributed to a finding of

12 unconscionability. Id.

13 {21} The bulk of Defendant’s argument urges us to ignore the self-help carve-out.

14 Defendant contends that “[t]he arbitration provision does not exempt from arbitration

15 [the] right to proceed with self-help repossession. It simply notes the existence of

16 such remedies.” In other words, according to Defendant, the language exempting self17 help applies to a non-judicial, non-arbitrable right is thus superfluous and therefore

18 cannot be unconscionable. 
15

1 {22} Even assuming that self-help repossession is necessarily non2 arbitrable—which in our view is not entirely clear, see Rivera, 2011-NMSC-033, ¶ 51

3 (“As a matter of law arbitrators have broad authority and are deemed capable of

4 granting any remedy necessary to resolve a case.”); see also Buffalo Forge Co. v.

5 United Steelworkers of Am., AFL-CIO, 428 U.S. 397, 405-06 (1976) (stating that a

6 court would be permitted to enjoin a self-help labor strike if the strike arose from a

7 dispute that was subject to binding arbitration); Greene v. Alliance Auto., Inc., 435

8 S.W.3d 646, 653 (Mo. Ct. App. 2014) (examining a clause requiring arbitration prior

9 to exercise of a creditor’s self-help repossession remedy), the fact remains that

10 Defendant is a secured creditor that can generally act outside the judicial process to

11 foreclose on its collateral. Including an arbitration clause in a vehicle financing

12 contract would normally subject to mandatory arbitration Defendant’s most important

13 remaining remedies: the ability to sue for a deficiency judgment or the ability to

14 judicially foreclose on the vehicles when self-help repossession cannot be completed

15 without a breach ofthe peace.In this case, however, Defendant has carved out a small

16 claims exception that encompasses both of these remedies. Thus, Defendant’s small

17 claims carve-out, viewed in the context of Defendant’s self-help right—whether pre18 existing or also carved out—renders the agreement to arbitrate unfairly one-sided. 
16

1 {23} While ostensibly bilateral on its face, the practical effect of Defendant’s

2 decision to exempt small claims remedies, much like the “collections” exceptions at

3 issue in our nursing home cases, is to create a choice of forum for its preferred claims,

4 while relegating a borrower’s most likely claims to mandatory arbitration. See

5 Figueroa, 2013-NMCA-077, ¶ 29; Ruppelt, 2013-NMCA-014, ¶ 18. Under these

6 circumstances, we hold that the arbitration clauses in the Cadillac and Pontiac finance

7 agreements are substantively unconscionable as a matter of law.

8 The District Court Did Not Shift the Burden of Proof to Defendant

9 {24} Defendant next argues that the district court improperly allocated to it the

10 burden to prove the absence of unconscionability. Specifically, Defendant contends

11 that the district court raised and decided the issue of the small claims exemption “sua

12 sponte” and without any evidence from Plaintiff, thereby impermissibly shifting the

13 burden of proof. We disagree.

14 {25} The parties do not dispute that the proponent of the affirmative defense of

15 unconscionability bears the burden of proof. Strausberg, 2013-NMSC-032, ¶ 48.

16 Strausberg was decided after the parties completed their briefing on Defendant’s

17 motion to compel arbitration but five days before the district court held its hearing on

18 the motion. At the hearing, Plaintiff, through her attorney, provided the court with a

19 copy of the Strausberg decision and informed the court that she bore the burden of
17

1 proving unconscionability. Plaintiff then analogized this case to Rivera in light of the

2 nursing home cases and their recognition of the “practical effect” of arbitration

3 provisions. The district court did not hold an evidentiary hearing to determine

4 whether the borrower in a vehicle financing contract is less likely than the lender to

5 file suit in small claims court. Instead, for some of the reasons discussed in this

6 Opinion, the district court concluded that the arbitration clause at issue here is

7 substantially similar to that in Rivera and is therefore unconscionable. 

8 {26} We note first that the district court was entitled to raise the small claims issue

9 and request argument from counsel at the hearing on Defendant’s motion to compel

10 arbitration. We can find no authority to the effect that a court shifts the burden of

11 proof by asking counsel a question at a hearing sua sponte. “The theory of pleadings

12 is to give the parties fair notice of the claims and defenses against them, and the

13 grounds upon which they are based.” Schmitz v. Smentowski, 1990-NMSC-002, ¶ 9,

14 109 N.M. 386, 785 P.2d 726. In Plaintiff’s response to the motion, she pleaded as an

15 affirmative defense that the arbitration clause was unconscionable. Her pleading

16 specifically stated that the small claims exemption does not diminish the impact of

17 the self-help repossession carve-out because Defendant “still has an unlimited right

18 to access the courts for the claims it is most likely to bring, while a consumer still is

19 forced into arbitration for the claims that a consumer would most likely want to
18

1 bring.” Defendant was on sufficient notice that the court would have to consider the

2 value to consumers of the small claims carve-out in order to make its ruling on

3 Plaintiff’s affirmative defense. Both parties argued the point at the hearing, and the

4 court was persuaded by Plaintiff. We find no error here.

5 {27} Second, the district court was not required to hold an evidentiary hearing on

6 the small claims issue. See State ex rel. King v. B & B Inv. Grp., Inc., 2014-NMSC7 024, ¶ 32, 329 P.3d 658 (stating that “substantive unconscionability can be found by

8 examining the contract terms on their face”). The court’s conclusion was based on

9 substantial similarities to exemptions deemed unconscionable by our appellate courts.

10 While it is true that Plaintiff bore the burden of persuasion on the issue, Plaintiff

11 argued pursuant to our precedents that it is self-evident that a small claims exception

12 unfairly favors lenders under these circumstances. See Figueroa, 2013-NMCA-077,

13 ¶ 31. Defendant failed to adequately rebut that argument. A similar situation arose in

14 Figueroa, where we stated:

15 In further support of its claim, [the d]efendant asserts that [the p]laintiff

16 failed to present evidence that the arbitration agreement exempts the

17 most likely claims [the d]efendant would bring against a resident. We

18 conclude that the inference that guardianship, collection, and eviction

19 proceedings would be the most likely claims of the nursing home is self20 evident.

21 Id. Given the value of the collateral in this case and the ability of a secured creditor

22 to sue for a deficiency judgment in small claims court, we conclude that the
19

1 usefulness of the small claims carve-out to Defendant is similarly self-evident.

2 Moreover, given our Supreme Court’s determination that a borrower’s most likely

3 claims against a lender include fraud and misrepresentation, “claims based on federal

4 or state consumer protections, such as the New Mexico Unfair Practices Act, and

5 tortious debt-collection causes of action[],” Cordova, 2009-NMSC-021, ¶ 27, and in

6 light of our statutes and precedents that make available injunctions, punitive damages,

7 or trebled damages in those types of cases, we conclude that the small claims carve8 out is not similarly suitable for borrowers. Therefore, as in Figueroa, we reject

9 Defendant’s contention that a lack of evidence requires reversal. See 2013-NMCA10 077, ¶ 31. If Defendant desired to factually dispute the general precedent that was

11 established by our appellate courts, it had the right to present evidence to distinguish

12 the exception in this particular case. See Bargman, 2013-NMCA-006, ¶¶ 22-24

13 (recognizing the right to address the issue of unconscionability by presenting

14 evidence regarding the neutral and other legitimate reasons for an exception to

15 mandatory arbitration). Defendant’s failure to utilize its opportunity to factually rebut

16 the apparent one-sidedness of the carve-out exception to arbitration was of its own

17 choosing and will not be second guessed on appeal. See id. ¶ 17 (clarifying that there

18 is no inflexible rule that one-sided clauses are always unreasonable and cannot be

19 reviewed on a case-by-case basis).
20

1 Our Conclusion Is Not Preempted by the FAA

2 {28} “The FAA was enacted in 1925 in response to widespread judicial hostility to

3 arbitration agreements.” AT&T Mobility LLC v. Concepcion, ___ U.S. ___, ___, 131

4 S. Ct. 1740, 1745 (2011). The FAA requires courts to enforce a valid arbitration

5 agreement unless the agreement is revocable under established principles of contract

6 law. See 9 U.S.C. § 2 (2013) (“A written provision in . . . a contract . . . to settle by

7 arbitration a controversy thereafter arising out of such contract . . . shall be valid,

8 irrevocable, and enforceable, save upon such grounds as exist at law or in equity for

9 the revocation of any contract.”). This “savings clause” permits state courts to

10 invalidate agreements to arbitrate via “generally applicable contract defenses, such

11 as fraud, duress, or unconscionability, but not by defenses that apply only to

12 arbitration or that derive their meaning from the fact that an agreement to arbitrate is

13 at issue.” AT&T Mobility, ___ U.S. at ___, 131 S. Ct. at 1746 (internal quotation

14 marks and citation omitted). 

15 {29} In accordance with the FAA, our Supreme Court has consistently upheld the

16 application of our generally applicable unconscionability doctrine to one-sided

17 arbitration agreements. See Strausberg, 2013-NMSC-032, ¶¶ 49-50 (holding that a

18 special rule that applies only to nursing home arbitration agreements is preempted by

19 the FAA, but stating that “a court may, consistent with the FAA . . . invalidate an
21

1 arbitration agreement through the application of an existing common law contract

2 defense such as unconscionability”); see also Flemma v. Halliburton Energy Servs.,

3 Inc., 2013-NMSC-022 (same), ¶ 19, 303 P.3d 814; Rivera, 2011-NMSC-033, ¶¶ 15-

4 18 (same); Cordova, 2009-NMSC-021, ¶¶ 35-38 (same). 

5 {30} The parties argue the merits of a recent decision of the Tenth Circuit Court of

6 Appeals, which determined that our state courts are applying the unconscionability

7 doctrine based on an impermissible “perceived inferiority of arbitration to litigation

8 as a means of vindicating one’s rights.” THI of N.M. at Hobbs Ctr., LLC v. Patton,

9 741 F.3d 1162, 1169 (10th Cir. 2014). We do not address this issue. Appeals in this

10 Court are governed by the decisions of the New Mexico Supreme Court—including

11 decisions involving federal law, and “even when a United States Supreme Court

12 decision seems contra.” State v. Manzanares, 1983-NMSC-102, ¶ 3, 100 N.M. 621,

13 674 P.2d 511;see State ex rel. Martinez v. City of Las Vegas, 2004-NMSC-009, ¶ 20,

14 135 N.M. 375, 89 P.3d 47 (stating that this Court is bound by our Supreme Court

15 precedent); State v. Wilson, 1994-NMSC-009, ¶ 5, 116 N.M. 793, 867 P.2d 1175

16 (same). As discussed previously in this Opinion, our Supreme Court has already

17 expressly rejected Defendant’s precise argument that applying the unconscionability

18 doctrine to a carve-out exempting Article 9 rights is somehow inconsistent with the

19 FAA. Rivera, 2011-NMSC-033, ¶¶ 50-52. We are bound by that decision.
22

1 {31} Accordingly, we conclude that the arbitration provisions are unfairly one-sided

2 and unenforceable. Since “the exemptions of certain claims from arbitration are so

3 central to the agreement that they are incapable of separation from the agreement to

4 arbitrate,” the arbitration clause must be stricken from the contract in its entirety.

5 Figueroa, 2013-NMCA-077, ¶ 39.

6 CONCLUSION

7 {32} The order of the district court is affirmed.

8 {33} IT IS SO ORDERED.

9

10 _______________________________

11 LINDA M. VANZI, Judge

12 WE CONCUR:

13 _________________________________

14 CYNTHIA A. FRY, Judge

15 _________________________________

16 TIMOTHY L. GARCIA, Judge