<PAGE>

                                                                   EXHIBIT 10.35

                                  AMENDMENT TWO
               WEST CORPORATION EXECUTIVE RETIREMENT SAVINGS PLAN

      WHEREAS, West Corporation (the "Company") adopted the West Corporation
Executive Retirement Savings Plan (the "Plan") effective as of January 1, 2000;

      WHEREAS, the Plan was amended and restated in its entirety effective as of
January 1, 2005 (the "2005 Restatement") to comply with Section 409A of the
Internal Revenue Code;

      WHEREAS, the 2005 Restatement was amended by adoption of Amendment One
thereto dated April 7, 2005; and

      WHEREAS, the Company now desires to further amend the 2005 Restatement in
the manner set forth below;

      NOW, THEREFORE, the Plan is hereby amended as follows effective as of
January 1, 2006, unless otherwise provided herein:

      A.    Section 1.1 is amended by adding the following to the end of said
            Section:

      If a Participant's Grandfathered Account is materially modified within the
      meaning of Prop. Treas. Reg. Section 1.409A-6(a)(4) or any subsequent
      guidance at any time on or after January 1, 2005, then such account will
      be subject to Section 409A of the Code and treated for purposes of this
      Plan in the same manner as contributions attributable to periods on or
      after such date.

      B.    Section 5.1(b) is amended to read as follows:

      (b)   TRANSITION RULE

            In accordance with IRS Notice 2005-1 and other applicable IRS
            guidance, each existing Participant may modify his prior election
            regarding the time of distribution no later than December 1, 2006
            and, subject to rules and conditions prescribed by the Committee,
            elect to receive the amount credited to such Participant's Account
            as of December 31, 2006 in a lump sum distribution payable between
            March 1 and March 15, 2007. In no event shall any such election made
            during 2006 change the payment elections with respect to payments
            that the Participant would otherwise receive in 2006.

      C.    Section 5.3(b) is amended to read as follows:

      (b)   TRANSITION RULE

            In accordance with IRS Notice 2005-1 and other applicable IRS
            guidance, each existing Participant may modify his prior election
            regarding the form of distribution no later than December 1, 2006
            and, subject to rules and conditions prescribed by the Committee,
            elect to receive the amount credited to such Participant's Account
            as of December 31, 2006 in a lump sum distribution payable between
            March 1 and March 15, 2007. In no event shall any such election made
            during 2006 change the payment elections with respect to payments
            that the Participant would otherwise receive in 2006.

      D.    Section 7.1 is amended to read as follows:

      7.1   VESTING

            Each Participant shall be fully (100%) vested in his Deferral
            Account at all times. Each Participant shall be vested in his
            Matching Account in accordance with the following schedule:

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              FOR PLAN YEARS ENDING ON OR BEFORE DECEMBER 31, 2006

<TABLE>
<CAPTION>
Years of Vesting Service                           Vested Percentage
------------------------                           -----------------
<S>                                                <C>
       1                                                   0%
       2                                                  25%
       3                                                  50%
       4                                                  75%
       5 or more                                         100%
</TABLE>

             FOR PLAN YEARS COMMENCING ON OR AFTER JANUARY 1, 2007*

<TABLE>
<CAPTION>
Years of Vesting Service                             Vested Percentage
------------------------                             -----------------
<S>                                                  <C>
            1                                                0%
            2                                                0%
            3                                              100%
</TABLE>

*  In no event will a Participant's vested percentage be less than his vested
   percentage as of December 31, 2006.

A Participant's years of vesting service shall be equal to his years of vesting
service credited under the Company's 401(k) savings plan. Notwithstanding the
foregoing, each Participant shall be fully (100%) vested in his entire Account
upon (i) termination of employment on or after attaining age 65; (ii)
termination of employment due to permanent disability as defined under the
Company's 401(k) savings plan; or (iii) upon a change of control of the Company
provided he is employed by the Company at the time of such change of control. A
"change of control" means (a) any reorganization, merger or consolidation to
which the Company is a party and as a result of which the stockholders of the
Company immediately prior to such reorganization, merger or consolidation do
not, immediately thereafter, own more than 50% of the combined voting power of
the shares entitled to vote in the election of the directors of the surviving
corporation; or (b) the approval by the stockholders of the Company of a
complete liquidation or dissolution of the Company or a sale of all or
substantially all of the assets of the Company.

IN WITNESS WHEREOF, this Amendment Two is executed this 25th day of October,
2006.

                                           WEST CORPORATION

                                           By:  Paul M. Mendlik
                                                --------------------------------
                                           Title:  Chief Financial Officer

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