### ____________________________________________ 

# Year 2004 Annual Report and

Annual Energy Savings Claim

November 14, 2005

255 South Champlain Street, Suite 7

Burlington, Vermont 05401-4894

1-888-921-5990

www.efficiencyvermont.com

### This report is submitted November 14, 2005, to the Vermont Department of Public Service and the Efficiency Vermont Contract Administrator. It is provided both in fulfillment of the contractual requirement for the submission of Effi ciency Vermont’s annual savings claim and as the Annual Report for the Year 2004.

## Year 2004 Annual Report and

Annual Energy Savings Claim

Table of Contents

1. Narratives

............................................................................................................................................................................................. 1.1.1. Business Energy Services

.................................................................................................................................... 1.1.2. Residential Energy Services

............................................................................................................................... 1.1.3. Efficiency Vermont-Wide Activities

............................................................................................................



### 2. Overall Services and Initiatives Results

..................................................................................................... 2.1.1. Services and Initiatives Summary

..................................................................................................................... 2.1.2. Services and Initiatives including Customer Credit

............................................................................ 2.1.3. Services and Initiatives excluding Customer Credit

........................................................................... 2.1.4. Efficiency Vermont Services & Initiatives – End Use Breakdown

......................................... 2.1.5. Efficiency Vermont Services & Initiatives – Utility Breakdown

............................................ 2.1.6. Efficiency Vermont Services & Initiatives – County Breakdown

........................................... 2.1.7. Efficiency Vermont Services & Initiatives – Total Resource Benefits

................................. 2.1.8. Business Energy Services – Summary

.......................................................................................................... 2.1.9. Business Energy Services – End Use Breakdown

................................................................................ 2.1.10. Business Energy Services – Utility Breakdown

.................................................................................... 2.1.11. Business Energy Services – County Breakdown

................................................................................... 2.1.12. Residential Energy Services – Summary

..................................................................................................... 2.1.13. Residential Energy Services – End Use Breakdown

.......................................................................... 2.1.14. Residential Energy Services – Utility Breakdown

............................................................................... 2.1.15. Residential Energy Services – County Breakdown

........................................................................... 2.1.16. Cumulative Distributions by Customer Sector

....................................................................................... 2.1.17. Cumulative Distributions by County

.............................................................................................................. 2.1.18. Cumulative Distributions by Utility Service Territory

..................................................................... 2.1.19. 2003-2005 Minimum Performance Requirements

...............................................................................



### 3. Detailed Services & Initiatives Results

......................................................................................................... 3.1.1. Business New Construction - Summary

....................................................................................................... 3.1.2. Business New Construction - End Use Breakdown

............................................................................ 3.1.3. Business New Construction – Utility Breakdown

............................................................................... 3.1.4. Business New Construction - County Breakdown

.............................................................................. 3.1.5. Business New Construction – Total Resource Benefits

................................................................. 3.1.6. Business Existing Facilities - Summary

..................................................................................................... 3.1.7. Business Existing Facilities – End Use Breakdown

.......................................................................... 3.1.8. Business Existing Facilities – Utility Breakdown

................................................................................ 3.1.9. Business Existing Facilities – County Breakdown

.............................................................................. 3.1.10. Business Existing Facilities – Total Resource Benefits

................................................................... 3.1.11. Business Initiatives – Summary

......................................................................................................................... 3.1.12. Residential New Construction – Summary

................................................................................................ 3.1.13. Residential New Construction – End Use Breakdown

..................................................................... 3.1.14. Residential New Construction – Utility Breakdown

.......................................................................... 3.1.15. Residential New Construction – County Breakdown

....................................................................... 3.1.16. Residential New Construction – Total Resource Benefits

.......................................................... 3.1.17. Efficient Products – Summary

............................................................................................................................ 3.1.18. Efficient Products – End Use Breakdown

.................................................................................................. 1

1

11

17

19

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

553.1.19. Efficient Products – Utility Breakdown

........................................................................................................ 3.1.20. Efficient Products – County Breakdown

..................................................................................................... 3.1.21. Efficient Products – Total Resource Benefits

.......................................................................................... 3.1.22. Residential Existing Buildings – Summary

............................................................................................... 3.1.23. Residential Existing Buildings – End Use Breakdown

.................................................................... 3.1.24. Residential Existing Buildings - Utility Breakdown

........................................................................... 3.1.25. Residential Existing Buildings - County Breakdown

........................................................................ 3.1.26. Residential Existing Buildings - Total Resource Benefits

.............................................................. 3.1.27. Residential Initiatives – Summary

...................................................................................................................



### 4. Appendices

.............................................................................................................................................................................................



### 4.1. Customer Credit Program

.................................................................................................................................................. 4.1.1. Narrative

............................................................................................................................................................................... 4.1.2. Customer Credit – Summary

................................................................................................................................ 4.1.3 Customer Credit – End Use Breakdown

..................................................................................................... 4.1.4. Customer Credit – Total Resource Benefits

.............................................................................................



### 4.2. Definitions and End Notes

................................................................................................................................................ 4.2.1. Annual Report Tables Overview

........................................................................................................................ 4.2.2. Definitions and Report Template

....................................................................................................................... 4.2.3. Table End Notes

............................................................................................................................................................. 4.2.4. Re-Mapping of Programs to Market Services and Initiatives

...................................................... 56

57

58

59

60

61

62

63

64

65

65

65

66

67

68

69

69

71

76

77

## 1.1.1 BUSINESS EN ERGY SERVICES

In 2004, Efficiency Vermont helped 747 Vermon t businesses reduce annual energy costs by a combined $4 million and reduce summer peak demand by 5,000 kilowatts per year. Over the lifetime of the energy-efficient measures installed this year, these businesses are expected to see a 57% return on their energy efficiency invest ments. The total lifetime economic value that Efficiency Vermont has achieved in the business s ector since its inception in 2000 is more than $100 million. Lifetime economic value is defined as the present value of the electricity, fossil

fuels and water that are saved over the lifetime of the efficiency measures.

These benefits were achieved through a range of strategies implemented by Efficiency Vermont to address key barriers to greater energy effici ency. We continued our emphasis on developing the market infrastructure that provides energy-related products and services in Vermont. We

strove to overcome informational barriers through education, training and informational materials. We also continued to provide tec hnical and financial assi stance for businesses engaging in cost-effective energy-efficient ap proaches to new cons truction, renovation, new equipment installations a nd/or equipment upgrades.

PARTNERSHIPS IN THE BUSINESS MARKET

To maximize cost-effective savings and to wo rk toward resource acquisition and market transformation in the business sector, Efficien cy Vermont continued to recognize the critical importance of working in partnership with the businesses and professionals who provide Vermont’s businesses with energy-efficient produc ts and services. In 2004, Efficiency Vermont worked in continued partnership with the design professionals, trades pe ople, and suppliers who serve the state’s businesses. By leveraging the resources of these partners, as well as their interactions with Vermont businesses, Efficiency Vermont was able to maximize ratepayers’ investments in energy efficiency.

Of particular focus in 2004 were efforts to bui ld and support these partnerships. We made an increased number of personal visits throughout th e state, to assist heating, ventilation and air conditioning (HVAC), motor, el ectrical and refrigeration contractors and suppliers in incorporating energy efficiency in to their sales and inst allation processes. Through these efforts, we provided technical material s about energy-efficient HVAC and lighting, energy savings calculation tools, and information about services available to these partners and their customers through Efficiency Vermont. We also created a section in our website (www.efficiencyvermont.com) where Vermonters ca n easily find contra ctors and suppliers knowledgeable in energy efficiency.

The aim of these activities was to improve our partners’ ability to pr omote and deliver energy efficiency to their customers, thereby increas ing demand, which further motivates contractors and suppliers to stock and insta ll energy-efficient equipment.

In 2004, in partnership with Banknorth Vermont, Chittenden Bank, Vermont Economic Development Authority, Vermont Community Loan Fund, First Niagara, Municipal Leasing Consultants and North Star Leasing Company, Efficiency Vermont launched a customized

### approach to financing for exis ting businesses, designed to incr ease efficiency investments by improving investment cash flow. This effort combin ed financing with cash flow-based financial

incentives to lower businesses’ initial cash outla y while improving projects’ rate of return. As part of this launch, we initiated a results-tracking effort that will enable us to determine if this approach can bring Vermont the same or great er energy savings while lessening the use of

financial incentives.

In 2004, Efficiency Vermont staff produced and dist ributed project profiles that illustrate the

costs and benefits of efficien cy projects completed by select ed Vermont businesses. These profiles were provided to the co mpanies involved, as well as to projects’ design and trade professionals to aid in their discussions with pr ospective customers. We also used these profiles

in our outreach to busin esses throughout the state that may be considering similar projects in their own facilities. To further highlight committed businesses and their contractors who completed notable energy efficiency projects, we worked together to present facility tours.

In addition to our direct contac t with partners who influence key design and purchase decisions in the state’s businesses, we continued to wo rk in partnership with economic development agencies, as well as business and trade associations committed to helping their constituencies benefit from energy efficiency. Some examples of these interactions include the following:

• Vermont Ski Areas Association - training sessions on controls;

• Green Mountain Water Environment Associ ation - training sess ions on variable frequency drives in wastewater treatment facilities;

• Vermont Fuel Dealers Associatio n - part of our effort to st rengthen relationships with HVAC vendors and suppliers, and to encourag e participation in Home Performance Contracting training sessions;

• Champlain Valley chapter of American So ciety of Heating, Refrigerating and AirConditioning Engineers - training on optimizing HVAC rooftop units;

• Vermont Superintendents Association - colla boration in outreach and services to K-12 schools;

• Vermont Apartment Owners’ Association - ne w partnership in 2004; introduced services to membership through newsletter articles a nd to leadership through personal interaction.

To increase our effectiveness and further strength en relationships with Vermont businesses, we began implementation of an account management approach. Through this approach, designated members of our staff establish a direct, ongoi ng and personal relationship with a targeted business, contractor, supplier and/or business a ssociation. Targeted busi nesses are those with high energy use and/or a high potential for ongoing energy savings. Because this approach enables Efficiency Vermont to better understand bus inesses’ plans, it is being used to garner projects early in the budget/desi gn process when the incorporation of energy efficiency is most

cost-effective for customers and ca n result in greater energy savings.

In addition to its Vermont alliances, Efficien cy Vermont maintained ongoing key regional and national partnerships that fu rther Vermont’s progress in co st-effectively promoting energy efficiency. A few examples follow:

### • As part of our participation in the national Consortium for Energy Efficiency, Efficiency Vermont played a key role in a work ing group which brought together lighting manufacturers and suppliers to develop standa rd specifications for the newest type of high efficiency lighting; the Super T8. We al so worked with Northeast Energy Efficiency Partnerships (NEEP) in promoting this new technology. An approved Super T8 product list, which we developed, has been adopted to varying degrees by energy efficiency service agencies in the states of New Yor k, Wisconsin and Oregon. Our efforts to help Vermont businesses incorporate th is technology into their lighting design s is discussed in the Existing Business Facilities section of this report.

• In cooperation with NEEP, Burlington Electri c Department, and Vermont Gas Systems, we presented the state’s first Building Oper ator Certification training. By educating maintenance staff about energy-efficient a pproaches to electrical systems, lighting, heating, ventilation, cooling and indoor air quality, this training empowers businesses with the ability to acquire greater long-term energy savings. The course was enrolled to capacity - 32 students - including K-12 school, college, municipality, hospital and private company staff.

• As part of our partnership with the New Buildings Institute (NBI), we created a Reference Design Manual and Benefits Guid e for commercial ne w construction. These publications serve as resources to guide th e design and constructi on of buildings that exceed energy conservation code requirements. We also worked with NBI to promote The Energy Benchmark for High Performance Buildings (E-Benchmark). By year end, we had distributed more than 1,000 copies of E-Benchmark to Vermont designers. Additionally, we developed and presented Ve rmont training sessions, in cooperation with NBI, on the above publications.

• Staff attended a conference and training sessi on on advanced buildings, presented by NBI and Energy Center of Wisconsin, to provide Efficiency Vermont with the capacity to deliver training to our Vermont building and design partners.

• Efficiency Vermont continued to participat e in planning with the National Multifamily Working Group to develop ENERGY STAR ® 

### standards applicable to the multifamily housing market. This effort strives to serve mu ltifamily structures of over three stories – a market segment currently not addressed in Vermont or nationally.

Efficiency Vermont continued to support and to actively participate in several regional and

national market transformation initiatives coor dinated by NEEP. These initiatives included:

• Motor Up – promoting the benefits of Na tional Electrical Manuf acturers Association (NEMA) premium efficiency motors;

• Cool Choice – encouraging and assisting the busi ness market to install high efficiency air conditioning equipment;

• Design Lights Consortium – promoting the be nefits of high quality energy-efficient lighting design;

• Northeast Regional Energy Codes Project - increasing energy effici ency through costeffective building energy code upgrades and improved energy code implementation throughout the region.

### EXISTING BUSINESS FACILITIES

Efficiency Vermont served 617 business operators who successfully upgraded their processes, replaced equipment or renovated their buildings in 2004. Vermont’s existing business facilities are diverse, ranging from dairy farms to ski areas, multifamily residences to large industrial buildings, “mom & pop” stores to schools. To meet the varied needs of this market, Efficiency Vermont continued to provide a ra nge of both standardized prescrip tive and customized services.

• Prescriptive services offer businesses a si mple, easy-to-use application process and

standardized financial incentives to bus inesses engaging in qualifying equipment upgrades. We work closely with contractors and suppliers to enable them to help their clients identify, install and receive rebates for qualifying energy-efficient equipment. In 2004, 44% of businesses using pres criptive services were sma ll businesses with electric consumption of 40,000 or fewer kilowatt hours per year.

• Customized services include detailed technica l analysis and partnering with third parties to procure technical design assistance as we ll as cash flow analysis with financing options to help meet the unique investment criteria of each business. A customized approach supports greater comprehensiven ess of treatment and provides technical

assistance services tailored to individual cu stomer needs and opportunities. For custom projects, individual cash-flow analyses are presented, financ ing options may be used and financial incentives are determined on a case-by-case basis.

In 2004, to better ensure the availability of energy-efficient heating, ventilation and air conditioning (HVAC) equipment, Efficiency Vermont conducte d a drive to strengthen relationships with HVAC contractor s and suppliers. Our efforts in th is market sector resulted in

an increase in installatio ns of high efficiency HVAC equipmen t in Vermont, from 37 participants

in 2003 to 152 in 2004. This drive included:

• Introduction and promotion of rebates for ENERGY STAR and Cool Choice qualified central air conditioning. Our statewide promo tion of this offer reached more than 200 contractors and suppliers who serv e Vermont’s homes and businesses;

• Development of an energy savings calculati on tool and technical materials which we

distributed to 165 Vermont contractors and suppliers;

• A sales contest and sales reward initiative to stimulate contractor promotion of qualified energy-efficient cooling equipment;

• Improvement of the contractor portion of our website to help Vermonters find qualified HVAC contractors;

• Partnership with the Champlain Valley chap ter of the American Society of Heating, Refrigerating and Air-Conditioning Engineer s (ASHRAE) to host an HVAC trade show

which attracted 25 exhibitors and more than 140 attendees.

Efficiency Vermont also conducted a campaign to promote a new type of high performance T8 fluorescent lighting system, co mmonly called “Super T8”. We eliminated incentives for standard-grade T8 lighting systems. Due to th e complexity and cost of this new technology, which requires matching of lamps and ballasts , market penetration th roughout the country has been limited. To help Vermont’s businesses overcome the barriers to adopting this new

### technology, Efficiency Vermont n eeded to both create market demand for these new products and to work with the supply infrastructure to ma ke them readily available. We engaged in the following actions to promote the technology to key areas of the market:

• We worked with the Consortium for Energy Efficiency to develop a simplified specification for Super T8 lighting that make s the technology more accessible to small businesses – a key market sector that se ldom uses skilled lighting designers;

• We conducted direct outreach to both small a nd large businesses, to create demand in the market;

• Efficiency Vermont worked with manufact urers and Vermont electrical suppliers to encourage stocking of light fixt ures equipped with Super T8s. This effort is designed to counteract special order delays that have limited the adoption of the technology throughout the country;

• We distributed information packages to more than 400 Vermont electrical contractors and suppliers and provided a web-ba sed lighting savings calculation tool that is now regularly used by several Vermont suppliers to pr omote energy-efficient lighting to their

customers;

• Efficiency Vermont led a Super T8 educa tional outreach effort that included 12 workshops with contractors and suppliers as well as one-on-one meetings with key players, including manufactur ers and lighting designers.

BUSINESS NEW CONSTRUCTION

In 2004, Efficiency Vermont helped 130 Vermont businesses reduce the energy demands of new buildings through energy-efficient design, construc tion and equipment. In addition, we worked with 19 businesses whose buildings are slat ed for completion beyond 2004. Of the projects completed this year, eight were comprehens ive projects; an increase of four from 2003. Comprehensive projects are those that maxi mize savings of energy and energy costs by incorporating energy-efficient approaches to multiple building systems and the building shell early in the design process.

2004 saw a 15% increase in annualized energy savings per participant for new construction projects, from 67.9 MWh in 2003 to 78.1 MWh in 2004.

The services that we continued to provide to the business new construction market in 2004

included:

• Customized comprehensive design assistan ce to support the vision of designers and owners while integrating optimal energy-efficient approaches;

• Review of architectural and engineering plans and contra ctor designs coupled with consultation on energy efficiency opportunities;

• Energy analysis of buildings and measures;

• Financial incentives for cost-effective energy-efficient approaches;

• Outreach to businesses with new constructi on projects listed weekly on Works in Progress and in the Act 250 process;

### • Informational resources that aid design profe ssionals and design-build contractors in their

hands-on work and that communicate the benefi ts of high performance design concepts to their prospective and current customers.

Efficiency Vermont conducted the above services with an aim not only to lower energy use, strengthen business bottom lines and provide health ier, lasting buildings, but also to transform the market by:

• Increasing the incorporation of high effi ciency methods as baseline for design;

• Motivating suppliers to stoc k high efficiency products;

• Supporting an increasingly educated and motivated construction community that recognizes and effectively markets the bene fits of high performance energy-efficient approaches.

A key reason for our continued effectiveness in this market has been the commitment of architects, engineers and build ers who design and construct Ve rmont’s commercial buildings. Our ongoing outreach and support for these professi onals and trades people are cornerstones of

our efforts in this market. Due to our work to gether, Vermonters can turn to an increasingly knowledgeable statewide network of companies a nd individuals who are creating some of the country’s finest high performa nce commercial structures. In 2004, we were privileged to continue supporting these de signers and contractors thr ough the following activities:

• With the Vermont chapter of the American Institute of Architects (AIA), we created the Vermont High Performance Design Guide. We distributed more than 3,000 copies of the guide to Vermont architects and conducted presentations to design firms. Interest in this guide also came from utilities, design firm s and energy efficiency organizations outside of Vermont that have since begun incorporati ng the guide’s approaches into their work.

• To present E-Benchmark, Design Guide and Effi ciency Vermont’s services to designers, we created and distributed informational flyers.

• We were a sponsor of a building tour of NRG Systems’ award-winning new high efficiency facility. Efficiency Vermont’s involvement in the NRG Systems project was highlighted, as were the benefits of high performance design and construction.

• Our staff held regular meetings with l eaders of the Vermont chapter of AIA.

• We attended monthly meetings of the Champlain Valley chapter of ASHRAE.

• Our staff attended the annual trade show and annual meeting of the Vermont chapter of Construction Specifications Institute.

• We gathered a focus group of architects and building owners to so licit input about the development of The High Performance Buildin g Owner’s Guide. At year-end, we were on track for 2005 completion of this guide, wh ich we are creating as a resource for designers seeking to educate their clients about high performance buildings and their

benefits.

• We simplified our comprehensive design serv ices by refining the best elements of a former three-track approach and creating a single, easily understood design service with the flexibility to be tailored to specifi c project needs. By making processes and paperwork easier to use, we found that customers were more comfortable and more motivated to take advantage of our services.

### In addition, Efficiency Vermont engaged in the following efforts to promote energy efficiency in the design and construction of new business facilities:

• With the Vermont Department of Public Serv ice, we established th e next generation of agreed upon new construction baselines for Act 250 projects to equal the 2001

Commercial Guidelines. This base line took effect January 1, 2004.

• Efficiency Vermont staff joined the Vermont Department of Public Service, Burlington Electric Department, Vermont Gas Systems and other stakeholders to begin the process of developing a revision to the 2001 Verm ont commercial energy building guidelines. The new guidelines will be based on th e 2004 International Ener gy Conservation Code (IECC) and ASHRAE 90.1-2004. This working gr oup coordinates with the International Code Council in development of a Vermont version of the 2004 IECC.

• In a drive to raise the baseline for desi gn/build specifications for efficiency, we implemented three pilot projects in which we engaged designers/ builders early in the design process and revised boilerplate specific ations to include high efficiency. Two of the projects were engaged in our comprehensive design proc ess and one is applying for Leadership in Energy and Environmental Design (LEED) Gold ce rtification for high performance buildings. We tracked the developm ent and outcomes of the pilots as part of a process to determine a strategy to apply to future work with designers/builders.

• To improve our service delivery we trained staff to teach ot hers to use the E-Benchmark and we presented staff with guidelines on delivering comprehensive design projects.

• To attain greater consistency and to reduce the amount of sta ff resources utilized for new construction services while maintaining quality standards, we streamlined internal processes to enable more effective deliver y of services and de veloped a process to calculate incentives for ligh ting power density reduction.

TARGETED MARKETS

In 2004, Efficiency Vermont continued to targ et specific market areas that have unique opportunities for reducing energy use and energy cost s. As these targeted market initiatives include activities within existing and new business facilities, the project wo rk that resulted from these efforts is integrated into the existing and new facility wo rk described above. The following discussion highlights some of Efficiency Verm ont’s targeted activit ies undertaken in 2004.

Dairy Farms

Efficiency Vermont worked with 71 dairy farm ers who will save an estimated $80,000 in annual energy costs as a result of the energy-effici ency upgrades completed in 2004. Efficiency Vermont identified two technologies – water cooled milk chillers and T-5 high-output lighting - with potential for positive impact on the bottom lines for Vermont dairy farms. We implemented a pilot installation for each system. Our ongoing mon itoring of these pilots will enable us to determine if performance is sufficient to warra nt promotion of the technologies to farmers, equipment suppliers and contractors. Also in 2004, we implemented an improved customer outreach effort through a single, streamlined brochure, and new displays for the Efficiency Vermont dairy farm trade show booth.

### Multifamily Housing

In 2004, Efficiency Vermont reduced annual en ergy costs by a total of $2.2 million in 1,689 multifamily housing units. 151 new construction mu ltifamily housing units in Vermont received 5-star ENERGY STAR ratings. This was a resu lt of ongoing partnerships between Efficiency Vermont and housing developers, working together to optimi ze energy efficiency in the construction and renovation of multifamily afford able and market-rate housing. We leveraged our positive working relationships with these developers to prom ote implementation of advanced technologies to improve building performance.

We continued to successfully encourage the us e of spray foams for st rategic air sealing and insulation. We also monitored a grey water heat re covery project taking place in this market and began to see increased acceptance of Super T8 lighting.

In recognition of our efforts in this market in partnership with Vermont Gas Systems (VGS) and the Burlington Electric Department (BED), th e American Council for an Energy-Efficient Economy awarded Efficiency Vermont, VGS and BE D a certificate of rec ognition for serving as a model of best practices for energy efficien cy programs across the nation, for service to Vermont’s multifamily low-income market.

Schools

In 2004, Efficiency Vermont worked with 51 Vermont K-12 schools to reduce annual energy costs by $1.2 million. We worked closely with our ongoing partner - the School Energy Management Program - to provide a more effec tive response to requests for facility walkthroughs. In cooperation with th e Vermont Department of Edu cation, Vermont Superintendents

Association and the Vermont School Boards Insurance Trust, we gathered and organized data from the statewide school energy survey (launc hed in 2003 through this cooperative team). This data is being used to determine current energy us e and to help educate school staff about areas of prospective improvement.

In addition to direct contact wi th school personnel, Efficiency Vermont coordinated with the Vermont Energy Education Program (VEEP) to obt ain leads on energy effi ciency opportunities in school facilities and to encourage student pa rticipation in energy efficiency improvements in

their own schools. Students from St. Johnsbury Academy, for exam ple, worked with VEEP and Efficiency Vermont staff to resear ch viable upgrades, re place all of the facil ity’s exit lights with efficient models and to investigate daylighti ng usage in a cafeteria and science laboratory.

We continued outreach to market decision make rs through attendance at conferences and annual meetings of school boards, superintendents and cu stodians. We leveraged internal resources by conducting a donation campaign at Efficiency Vermont’s 2004 Better Building By Design Conference, through which the region’s building design and construction trades people contributed sufficient funds to provide three energy-saving Vending Misers to Vermont’s K-12

schools.

### Ski Areas

This year, we worked closely with nine ski areas to reduce their energy costs by a total of $100,000 per year. Ski areas present significant opportunitie s for energy savings in commercial, residential and industrial applications. Our conti nuing partnerships with sk i resort operators and with the Vermont Ski Areas Association (VSAA) ha ve been vital to our ability to support this key Vermont industry’s business objectives while helping to fulfill resorts’ commitment to energy efficiency and environmental stewardship.

Efficiency Vermont delivered a technical traini ng seminar on snowmaking controls to more than 30 mountain operators as part of our partnership with VSAA. We continued to place great emphasis on maintaining our strong working rela tionship with VSAA which, in turn, continued

to advocate to its member ski ar eas about the compelling reasons to evaluate their energy use and to implement cost-effective energy efficiency improvements.

We developed and distributed a technical brief for ski areas, which discussed the industry’s major energy saving opportunitie s. We also provided operator s with a detailed Technical Assessment Report with comprehensive technica l information on snow making. Internally, we strengthened our ability to serve this market through two new approaches. First, we selected this market for our Enhanced Customer Service pilot, entailing the assignment of one of our staff as a single point of contact for each ski resort. Early re sults were positive; the effort is enabling us to better anticipate and meet indi vidual ski areas’ needs. Secondl y, we created a snow making energy savings tool to enable our staff to provide customers with greater consistency in savings projections.

State Buildings

Our staff worked on energy efficiency projects in 20 state buildings in 2004, which are expected to lower annual energy costs by $175,000. As part of our ongoing efforts to increase energy efficiency in new construction, renovation and equipment replacement in all state buildings, Efficiency Vermont further in creased its engagement with Vermont Buildings and General Services (BGS). We engaged with BGS engin eering teams, facilities management, district facility managers and procurement staff, provi ding technical information and assistance on both

a collective and individual basis.

In 2004, as a result of these effo rts and due to our ongoing drive to build relationships with our partners in BGS, the state engineering group decl ared that Efficiency Ve rmont will be a part of every new construction and renovation project, and that high performance guidelines will be used in all projects, in support of the state’s gr eenhouse gas reduction goals.

Water & Wastewater Facilities

Efficiency Vermont helped water and wastewater facilities comple te 19 projects this year that, together, reduce annual energy costs by $174,000. In 2004, we increased the number of annual water and wastewater projects completed by provid ing more site visits, metering and analysis, more in-depth technical assistance, as well as ongoing training, pilot projects and leveraging of

### the resources and contacts of Vermont trade associ ations serving this mark et. As in the past, we

hosted booths at the annual trad e shows of the Northeast Rural Water Association (NeRWA) and

of the Green Mountain Water Environment Association.

To reduce the energy use and water waste resulting from water leaks, we assisted NeRWA in the purchase of leak detection equi pment for their members to use throughout the state. Also in coordination with NeRWA this year , we were pleased to transitio n out of our ongoing leadership role in operator training on the use and benef its of variable frequency drives and took a supporting role with NeRWA at the lead.

In 2004, Efficiency Vermont and the Village of Essex Junction Wastewater Treatment Facility

were honored with a 2003 Vermont Governor’s Award for Environmental Excellence and Pollution Prevention. This award was in recognition of the pioneering work of Efficiency Vermont and the Village of Essex Junction for installing the region’s first methane co-generation operation in a small treatment facility.

CUSTOMER CREDIT

Efficiency Vermont implemented a net pay opti on for the Customer Credit service in 2004. This approach enables a participant to retain a perc entage of their Energy Efficiency Charge (EEC) rather than paying the EEC on a monthly basis and requesting payment of EEC funds after project completion. This makes funds availabl e up-front for energy efficiency upgrades, providing greater flexibility and the ability to pursue projects in a more timely fashion.

In 2004, we engaged in discussions with the participan t regarding more comprehensive projects than those typical for the partic ipant in the past as well as di scussions about new technologies that have implications for broad use. By year end, a new technology pilot was underway.

## 1.1.2. RESIDENTIAL ENERGY SERVICES

Efficiency Vermont’s service to the state’s residential market in 2004 enabled 39,000 Vermont households to save 23,000 MWh of annual electricity use, reduce summer peak demand by 2,800 MW per year, and achieve savings of $14 million in lifetime economic value.

Our efforts continued to acquire cost-effective energy savings a nd to pursue the transformation of residential markets. We continued to engage in a range of informational, direct service and financial incentive strategies to lower the barri ers to the use of ener gy-efficient lighting, appliances, heating and cooling, both in new and existing homes. Cr itical to the success of these efforts have been our ongoing partnerships with retailers and manufactur ers of energy-efficient products and with the state’s home construction and renovation design prof essionals and trades people. We also continued to work in coordina tion with regional and national energy efficiency organizations and initiatives, to leverage their resources in efforts to increase awareness of energy-saving opportunities and to increase inco rporation of energy-effi cient approaches in

Vermont homes.

This year, to increase our ability to serve this market, we made improvements to key aspects of our internal processes, including:

• Upgrading of our energy rating software a nd streamlining of the documentation required by the customer for plan reviews. Thes e improvements increased our production capacity, allowing us to conduct more ratings for new homes without increasing staffing levels;

• Development of a single Existing Homes intake form, to establish greater consistency and efficiency in our responses to customers seeking services;

• Introduction of streamlined inspections, which re duced the number of field visits needed to maintain high quality service in existing homes.

RETAIL EFFICIENT PRODUCTS

Throughout 2004, Efficiency Vermont continued to promote ENERGY STAR qualified products and to strengthen relationships with retailer s, wholesale vendors and manufacturers of energyefficient products. While promoting all EN ERGY STAR products, we provided financial incentives for ENERGY STAR qualified compact fluorescent light bulbs, lighting fixtures, ceiling fans with lights, clothes washers, room air conditioners, freezers and refrigerators.

This year, we expanded our efforts in this market to include:

• A rebate for ENERGY STAR qualified freezers.

• Convenient new lighting rebate coupons to enable customers to use only one coupon when buying multiple products, rather than requiring buyers to fill out a coupon for each product bought. This also reduced the number of coupons that retailers needed to process and lowered Efficiency Vermont’s costs for processing coupon data.

### • Pilot buy-down offers to retailers a nd manufacturers of EN ERGY STAR qualified lighting products. Through buy-downs , we were able to lower th e retail price of products directly, rather than through rebates. Du ring 2004, approximately 10% of Efficiency Vermont’s lighting product incentives were used in this buy-down mechanism. This effort not only motivated new or increased participation among lighting retailers, but it also enabled customers to buy bulbs through no n-traditional retail ou tlets, such as drug stores and grocery stores, a nd through stores previously unable or unwilling to process rebate coupons.

• Commitment to a national init iative to encourage computer manufacturers to use energyefficient power supplies in pe rsonal computers and servers.

We continued to focus our work in this market on the network of over 200 retailers who partner with us to sell energy-efficient lighting and appliances to Vermont ers. Our staff visited each of them at least once a month, providing support a nd assistance with point-of-purchase promotional materials, marketing, updated technical informa tion on products and sales training for staff.

In addition, we worked with our partners to or ganize and run innovative events that increased awareness of the benefits of energy efficien cy, motivated household pa rticipation, and built market infrastructure by increasing the number of energy-efficient products available through local retailers. These events included 33 promotiona l lighting events at retail stores, home shows and festivals with local retail partners, and a compact fluorescent lighting fundraiser held at a town meeting day.

Efficiency Vermont’s efforts with retailers result ed in Vermont having leading market shares for sales of ENERGY STAR qualified major applian ces. Based on national sales data for the first three quarters of 2004, Vermont was third in th e nation in the percentage of ENERGY STAR qualified refrigerators sold, second for the sale of ENERGY STAR qualified room air

conditioners and first in the nation for sale s of ENERGY STAR qualif ied clothes washers.

Perhaps most notable among Efficiency Vermont’s 2004 retail-based effort s was the launch of

the nation’s first ENERGY STAR retail centers. Efficiency Vermont partnered with a hardware

store in each of three towns – Pick & Shovel in Newport, Fogg’s Ace Hardware in Norwich, and H. Greenberg & Son in Bennington – to create designated spaces on sales floors for the display of each store’s full range of ENERGY STAR qualif ied products. This was a departure from the placement of ENERGY STAR qualified produc ts in departments throughout a store. We developed and provided demonstrations on pro ducts and energy use, displays, educational materials and worked to promote and bring media attention to the launches. We also coordinated the openings of each center with the activities of the Vermont Energy Education Program in the schools local to each center. By providing this convenient way for Ve rmonters to find energyefficient products, the effort raised awareness of the range of availabl e products and motivated increased purchases. The stores report that they have increased their stocks of ENERGY STAR qualified products by an average of 35%.

Also notable in 2004, wa s our partnership with Middlebury College, the Middlebury Area Global Warming Task Force, the local Aubuchon Hardwa re and Kinney Drugs to present “Middlebury 72 Hours of Light”. The effort aimed to moti vate local households to use energy-efficient

### lighting by increasing customers’ awareness of th e benefits of energy e fficiency and providing incentives to purchase ENERGY STAR qualified co mpact fluorescent light bulbs and fixtures. This community-wide effort gave bulbs to 880 hous eholds which in turn purchased an additional 6,500 bulbs and fixtures. Energy savings from the effort are estimated at more than 1,800,000 kWh over the lifecycle of the bulbs and fixtures.

As part of our ongoing involvement in regional activities th at strengthen our ability to serve this market, we participated as an active member of the Appliance and Lighting Working Group (ALWG); an initiative of Northeast Energy Effici ency Partnerships. As a member, we leveraged regional resources, including marketing campai gns promoting the sale and use of ENERGY STAR qualified lighting and appliances. Due to our association with AL WG, we are able to engage in the development of regional and national initiatives’ marketing materials to be used in Vermont, to support product quality testing such as PEARL (Program for the Evaluation and Assessment of Residential Lighting) and to solicit participation by manufacturers and retailers in region-wide promotions.

Efficiency Vermont’s ongoing work in this mark et was recognized by a Vermont Governor’s

Award for Environmental Excellence and Polluti on Prevention. This honor was granted for our work (in 2003) in partnership w ith the Village of Poultney, the local Poultney Williams True Value Hardware store and Green Mountain College to encourage and enable over 96% of local households to upgrade one light bulb per home to an energy-efficient compact fluorescent light. Our statewide media campaign coordinated with this event also brought information to Vermonters about their ability to make a pos itive difference by changing one light in their

homes.

EXISTING HOMES

Efficiency Vermont’s 2004 efforts in the exis ting homes market continued to focus on the acquisition of cost-effective energy savings and to support market transformation. We continued

to offer services to all Vermont households, with targeted activ ities serving low-income single family homes and households with high electr ic usage. Efficiency Vermont’s ongoing interactions with and support for retailers, contractors and renovato rs continued to give Vermont households access to an increasingly knowledgeable network of trades people and professionals who provide products, guidance and services that make Vermont homes more energy-efficient.

In service to low-income single family homes, Efficiency Vermont continued to work in partnership with the five agencies that deliver the statewide Weatherization Assistance Program. Services from this partnershi p included installation of wa ter conservation products and ENERGY STAR qualified lighting, replacement of inefficient refrigerators with ENERGY STAR qualified models, waterbed insulation pads or mattress replacements, and replacement of electric hot water heaters and electric space heat ing systems with units using less costly fossil

fuels.

Efficiency Vermont continued to respond to inquirie s from customers with hi gh electric usage in

their homes and to evaluate the cost-effectivenes s of opportunities to reduce the energy costs of these homes. We offered customers a range of services, including technical assistance, energy

### saving tips, energy audits with direct installatio n of efficient lighting and water conservation devices, and financial incentives for undertaking cost-effective efficiency improvements to water- and space-heating equipment, refrigerato rs, thermal building sh ell (air leakage and insulation) and other custom measures.

New in 2004 were incentives for the installation of furnaces with high efficiency fan motors and

for the installation of ENERGY ST AR qualified central air conditioni ng equipment. In addition to installation incentives, we provided informati on and incentives to suppliers and contractors who sell and install this equipment to help them inform their customers of the benefits of these approaches.

Also new in 2004 was the development, for implementation in 2005, of a prescriptive process for evaluating opportunities for domes tic water heater conversions fr om electricity to less costly

power sources.

2004 also marked the implementa tion of our Home Performance with ENERGY STAR service. It is designed to build a market-based appro ach to providing comprehensive, home performance services to the existing homes market. Key to this service is the development of an infrastructure of certified, trained contractors that can provide the service. Our developmental activities

included:

• Establishment of a team of Efficiency Ve rmont staff trained as Building Performance Institute (BPI) certified technicians. Members of this team were also trained as mentors, each providing individual assistance to an assigned candidate for BPI certification;

• Presentation of five week-long BP I technical training sessions to a total of 27 individuals from 20 contracting firms. By year end, one contractor had receiv ed BPI certification, while 16 others were working to complete training in 2005;

• Presentation of a single-day sales and mark eting training sessi on to 19 attendees, including remodelers, plumbers, and gas ut ility, insulation, air sealing and energy organization staff;

• Institution of contractor incentives for tr aining, certification, di agnostic equipment and for completing specified energy-efficient measures;

• Forging a pilot partnership with a heating oil company and with the state’s electric cooperatives to promote Home Performance w ith ENERGY STAR to targeted segments of the market;

• Conducting outreach to the Vermont Fuel Dealers Association and weatherization agencies in an effort to promote training to their contracting members and associates;

• Creation and distribution of Home Perfor mance with ENERGY STAR promotional materials to 1,704 households in initia l targeted countie s of the state;

• Creating capacity to provide home performa nce diagnostic services across the state through the development of field analysis tools and the purchas e of diagnostic equipment.

In addition, Efficiency Vermont identified measures eligible for inclusio n in Home Performance

with ENERGY STAR services. We established incen tives for certified contractors who complete these measures according to BPI standards an d we established an agreement with Vermont

### Development Credit Union (now known as Opport unities Credit Union) to provide reduced rate financing for recommended measures.

Our customer service staff engaged in more than 13,000 phone and e-ma il interactions with Vermonters throughout the state seeking inform ation about household energy use reduction. We

also continued to communi cate through www.efficiencyvermont.com. Through these communications, and through a diverse range of in formation, self-help tools and lists of local retailers, contractors and renova tors available on our website, we provided Vermonters with ongoing guidance on lowering household energy usage.

To empower households with the ability to bette r understand and control their energy use, we continued to distribute do-it-your self energy audit compact discs and loaned meters that enabled people to measure individual appliance and equipm ent usage. We also placed energy calculators on www.efficiencyvermont.com, and mailed out en ergy checklists to enable households to conduct their own home energy use assessments. We developed brochures that show the electricity used by household appliances and a gui de to lowering hot wate r heating costs. We distributed these brochures directly to Vermonters with high use concerns as well as to utilities, for their use in sharing energy efficien cy information with their customers.

RESIDENTIAL NEW CONSTRUCTION

In 2004, Efficiency Vermont continued to work with builders and buye rs of new homes to encourage the incorporation of approaches th at improve building performance and energy efficiency. We provided technical assistance, pl an reviews, on-site inspections, performance testing, energy ratings and ENERGY STAR labeli ng for qualified homes. Efficiency Vermont integrated energy code and code su pport into our services to this market and helped sustain code and beyond-code practices in outreach to builders through:

• Updating our services to be consistent with the revised Vermont stat e energy code to take effect January 1, 2005;

• Inclusion of revised code handbooks and code information in all enrollment packages;

• Code announcements in Efficiency Vermont ’s “Builder News” newsletter and on www.efficiencyvermont.com;

• Downloadable code update handbooks via the Efficiency Vermont website.

In 2004, Vermont was among the top five states for total market share of ENERGY STAR qualified single family and multifamily homes. This year saw a 40% increase over 2003 for single family housing to become ENERGY STAR qualified. We also in creased enrollment of

small volume builders in our ENERGY STAR services by 18% over the previous year.

To increase the energy savings potential for each completed home, we installed a greater number of compact fluorescent bulbs, bega n offering financial incentives for the installa tion of high efficiency furnace fans and conducted a campai gn to promote this technology to builders, architects, engineers and HVAC c ontractors. Initial results revealed that two large building companies began offering furnaces with high effici ency fans to all of their new customers.

### Staff participated in Northeast Home Energy Rating System Alliance meetings, through which we were able to make aspects of our work in this market consistent with regional efforts, share in training and certification of energy raters and participate in discussions about standards for energy-efficient home construction.

Our efforts in this market, in partnership with Vermont Gas Systems, we re recognized by the American Council for an Energy-Efficient Econom y with a certificate of recognition for serving as a model of best practices for ener gy efficiency programs across the nation.

## 1.1.3. EFFICIENCY VERMONT-WIDE ACTIVITIES

In addition to direct services to specific mark ets, Efficiency Vermont conducted activities that served multiple markets.

• Database system upgrades – This year, we strengthened our ability to efficiently and effectively serve all markets by making extensive improvements to our contact management database and data tracking system to better assure cons istent recording of

customer contacts and interactions. This effo rt now enables our staff to more easily maintain key information about our customers’ individual needs, resulting in a greater ability to provide more personalized service.

• Efficiency Vermont’s Better Buildings By Design Conference – This is an annual gathering of the region’s designers, bu ilders and trades people engaged in the construction and renovation of energy-efficien t commercial and residential structures.

The 2004 conference drew a reco rd 912 attendees seeking in formation on, and hands-on experience with, the latest innovations in energy-efficient approaches. Twenty-five percent of attendees were first-time participants.

• Expanded web-based resource – The “Marketplace” section of www.efficiencyvermont.com continued to promote a wide range of knowledgeable Vermont providers of energy-efficient goods and services by making their contact information available to Vermonters seeking resources to help make upgrades to their homes and businesses. In 2004, we expanded this resource to include residential lighting and appliance retailers, home energy aud itors, builders of ENERGY STAR qualified

homes and residential insulation/ air sealing contractors. We al so expanded our listings for companies serving business markets to include architects, commissioning agents,

electrical contractor s, electrical engin eers, HVAC suppliers, lig hting designers and lighting suppliers. Overall, www.efficienc yvermont.com was visited more than 70,000

times in 2004.

• Media – In 2004, we received increased media coverage highlighting many of the successful efforts of businesses, households , and communities thr oughout the state to reduce energy use through energy efficiency. Th is coverage not only gave well-deserved exposure to businesses, households and part ners with whom we’ve worked, but also

increased awareness of the benefits of en ergy efficiency and of Efficiency Vermont services available to Vermonters. In 2004, Efficiency Vermont was featured in 139 stories in Vermont print media, four storie s on the radio and thr ee on television. Our energy efficiency advice column, “Ask Rachael,” was placed in Vermont community papers a total of 35 times.

Efficiency Vermont played an active role in the efforts of the following regional and national initiatives that have an impact on both Ve rmont’s residential and business markets:

• Northeast Energy Efficiency Partnerships (NEEP ) – Our participation in a range of NEEP initiatives provided us with opportunities to bu ild partnerships with other energy

### efficiency service providers and utilities, en abling us to maintain awareness of regional activities and initiatives with applications in Vermont.

• Consortium for Energy Efficiency - As an active member, Efficiency Vermont participated in national market transformati on efforts that have an impact on Vermont. Areas of activity included work on specifi cations and delivery issues for quality installation of HVAC equi pment, upgrading specifications for energy-efficient

dishwashers and clothes washer s, a water/wastewater initiative and a national ENERGY STAR awareness survey. In addition, Effi ciency Vermont played a key role in development of new draft specifications for high performance Super T8 lighting systems, as discussed in Section 1.1.1. of this report.

• American Council for an Energy Effici ent Economy – Our part icipation brought

Vermont’s successes to the attention of a natio nal audience of energy efficiency policy makers and practitioners, while enabling us to gain feedback which improves our strategies, service design and implementation.

• New Buildings Institute (NBI) – Efficiency Vermont leveraged NBI efforts to promote the Advanced Buildings high performance building standards, including reference manuals and training opportunities.

• American Society of Heating, Refrigera ting and Air Conditioning Engineers – An Efficiency Vermont staff person participated in a national technical committee - on load calculations and energy requirements for commercial buildings – with positive implications for use in Vermont.

We look forward to continuing our work with Vermont’s households and businesses to lower energy use, reduce energy costs, strengthen the economy and preserve the environment in 2005.Totals Business Energy ServicesOtherServicesAll Servicesand InitiativesIncluding CCEVT Servicesand InitiativesSubtotalBusinessEnergyServicesSubtotalResidentialEnergyServicesBusinessNewConstructionBusinessExistingFacilitiesBusinessInitiativesResidentialNewConstructionEfficientProductsResidentialExistingBuildingsResidentialInitiativesCustomerCreditProgramCostsYear to Date Costs $13,441,642 $13,206,240 $7,503,109 $5,703,131 $2,679,819 $3,612,432 $1,210,859 $1,414,315 $2,201,378 $2,087,438 $0 $235,402* Annual Budget Estimate $14,580,581 $13,720,932 $7,982,125 $5,738,807 $3,078,620 $4,227,031 $676,474 $1,354,357 $2,003,816 $2,380,635 $0 $859,648Unspent Annual Budget Estimate $1,138,938 $514,692 $479,016 $35,676 $398,801 $614,599 ($534,384) ($59,959) ($197,562) $293,197 $0 $624,247% Annual Budget Estimate Unspent 8% 4% 6% 1% 13% 15% -79% -4% -10% 12% nap 73%Savings ResultsMWh Year to Date 51,863 50,915 28,301 22,614 10,15218,150nap 78318,0263,805nap 947MWh cumulative starting 1/1/03 103,079 97,590 59,979 37,611 19,79440,185nap 1,41927,9278,266nap 5,4893-Year MWh Goal nap 119,490 71,765 47,725 22,713 49,052 nap 1,981 35,340 10,404 nap nap% of 3-Year MWh Goal nap 82% 84% 79% 87% 82% nap 72% 79% 79% nap napParticipationPartic.w/ installs Year to Date 39,924 39,923 746 39,177 130616nap 47637,1931,508nap 1Partic.w/ installs cumulative starting 1/1/0365,100 65,099 1,460 63,639 2621,198nap 84959,6283,162nap 1Total Costs for Services and Initiatives (including CC), Administration and ITServicesTotal AdministrationInformationSystemsServices andInitiativesCostsCostsYear to Date Costs $13,992,835 $74,375 $476,818 $13,441,642* Annual Budget Estimate $15,196,166 $103,867 $511,719 $14,580,581Unspent Annual Budget Estimate $1,203,331 $29,491 $34,901 $1,138,938% Annual Budget Estimate Unspent8% 28% 7% 8%* Annual projections are estimates only and provided for informational purposes.The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals.Residential Energy Services2.1.1. Services and Initiatives SummaryPrior Year Current Year

2004 * Projected

Year 2004 Cumulative
starting

1/1/03 Cumulative
starting

3/1/00 [b]

# participants with installations 28,872 39,924 nap 65,100 132,940 # participants with analysi s 3,772 3,741 nap 7,778 18,800 # participants with analysis and installation s 2,598 2,437 nap 4,915 13,402

Services and Initiatives Cost s Operating Costs

Administration $99,589 $74,375 $103,867 $173,964 $449,376

Services and Initiative s $2,892,451 $2,825,975 $3,394,316 $5,718,426 $11,286,658
Program Planning nap nap nap nap $1,006,327 Marketing/Business Developmen t $1,896,665 $2,143,539 $1,972,115 $4,040,204 $6,882,232 Information System s $364,568 $476,818 $511,719 $841,386 $1,536,634 Subtotal Operating Costs $5,253,273 $5,520,707 $5,982,016 $10,773,980 $21,161,227

Incentive Costs Incentives to Participant s $5,163,712 $5,549,196 $6,240,114 $10,712,908 $21,401,016

Incentives to Trade Allie s $12,620 $28,140 $23,067 $40,760 $41,369

Subtotal Incentive Costs $5,176,333 $5,577,336 $6,263,181 $10,753,668 $21,442,385

Technical Assistance Cost s Services to Participant s $2,236,927 $2,545,246 $2,507,225 $4,782,173 $8,388,796

Services to Trade Allie s $291,371 $349,547 $443,744 $640,918 $1,341,827

Subtotal Technical Assistance Cost s $2,528,298 $2,894,792 $2,950,969 $5,423,090 $9,730,622

Total Efficiency Vermont Cost s $12,957,904 $13,992,835 $15,196,166 $26,950,738 $52,334,234

Total Participant Costs $7,530,003 $12,474,003 nav $20,004,006 $34,499,208 Total Third Party Costs $709,543 $822,613 nav $1,532,156 $2,487,975

Total Services and Initiatives Cost s $21,197,449 $27,289,451 $15,196,166 $48,486,901 $89,321,418

Annualized MWh Saving s 51,216 51,863 nap 103,079 204,665 Lifetime MWh Savings 761,488 717,461 nap 1,478,949 2,941,635 TRB Savings (2003$) $44,805,794 $35,571,209 nap $80,377,047 $169,527,430 Winter Coincident Peak kW Saving s 8,059 7,300 nap 15,359 34,762 Summer Coincident Peak kW Saving s 6,502 7,834 nap 14,335 25,770 Annualized MWh Savings/Participan t 1.774 1.299 nap 1.583 1.540 Weighted Lifetime 15 14 nap 14 14

Committed Incentives $1,685,749 $1,149,921 nap nap nap

Annualized MWh Savings (adjusted for measure life ) 209,143 Winter Coincident Peak kW Savings (adjusted for measure life ) 35,329 Summer Coincident Peak kW Savings (adjusted for measure life ) 26,774

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 2.1.2. Services and Initiatives including Customer Credit [a]Prior Year Current Year

2004 * Projected

Year 2004 Cumulative
starting

1/1/03 Cumulative
starting

3/1/00 [b]

# participants with installations 28,871 39,923 nap 65,099 132,939 # participants with analysi s 3,772 3,741 nap 7,778 18,800 # participants with analysis and installation s 2,598 2,437 nap 4,915 13,402

Services and Initiatives Cost s Operating Costs

Administration $99,589 $74,375 $103,867 $173,964 $449,376

Services and Initiative s $2,875,274 $2,815,793 $3,355,125 $5,691,067 $11,155,224
Program Planning nap nap nap nap $977,110 Marketing/Business Developmen t $1,896,665 $2,143,539 $1,972,115 $4,040,204 $6,882,232 Information System s $364,568 $476,818 $511,719 $841,386 $1,536,634 Subtotal Operating Costs $5,236,096 $5,510,524 $5,942,825 $10,746,620 $21,000,575

Incentive Costs Incentives to Participant s $4,858,528 $5,326,229 $5,423,813 $10,184,757 $20,020,982

Incentives to Trade Allie s $12,620 $28,140 $23,067 $40,760 $41,369

Subtotal Incentive Costs $4,871,149 $5,354,369 $5,446,880 $10,225,517 $20,062,351

Technical Assistance Cost s Services to Participant s $2,234,218 $2,542,993 $2,503,069 $4,777,211 $8,383,834

Services to Trade Allie s $291,371 $349,547 $443,744 $640,918 $1,341,827

Subtotal Technical Assistance Cost s $2,525,589 $2,892,540 $2,946,813 $5,418,129 $9,725,661

Total Efficiency Vermont Cost s $12,632,834 $13,757,433 $14,336,518 $26,390,266 $50,788,587

Total Participant Costs $7,520,763 $12,434,286 nav $19,955,049 $34,450,251 Total Third Party Costs $709,543 $822,613 nav $1,532,156 $2,487,975

Total Services and Initiatives Cost s $20,863,140 $27,014,332 $14,336,518 $47,877,471 $87,726,813

Annualized MWh Saving s 46,675 50,915 nap 97,590 195,641 Lifetime MWh Savings 693,356 703,836 nap 1,397,192 2,811,157 TRB Savings (2003$) $41,987,042 $34,996,219 nap $76,983,306 $163,531,283 Winter Coincident Peak kW Saving s 7,550 7,250 nap 14,800 33,692 Summer Coincident Peak kW Saving s 5,998 7,447 nap 13,445 24,371 Annualized MWh Savings/Participan t 1.617 1.275 nap 1.499 1.472 Weighted Lifetime 15 14 nap 14 14

Committed Incentives $1,685,749 $1,149,921 nap nap nap

Annualized MWh Savings (adjusted for measure life ) 200,119 Winter Coincident Peak kW Savings (adjusted for measure life ) 34,259 Summer Coincident Peak kW Savings (adjusted for measure life ) 25,374

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 2.1.3. Services and Initiatives excluding Customer Credit [a]2.1.4. Efficiency Vermont Services & Initiatives - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$575,238Air ConditioningEff.1,956 1,948 1,756 30,584 19 1,179 -24 -1,093 $328,191$2,916,259Cookingand Laundry4,651 1,521 1,130 21,264 299 219 3,943 30,203 $224,915$424,385Design Assistance18 776 724 8,944 88 223 4,062 174 $210,327$251,675Hot Water Efficiency899 255 219 2,027 42 33 6,924 7,263 $30,498$377,887Hot Water Fuel Switch345 1,708 1,830 49,998 291 191 -6,279 0 $277,162$427,098Industrial Process Eff.23 2,600 2,408 45,271 339 416 283 549 $219,151$2,255,475Lighting33,257 27,352 21,963 282,977 4,186 3,823 -11,637 0 $2,035,739$819,110Motors128 4,819 4,284 65,966 521 644 5,892 0 $400,711$85,295Other Efficiency11 198 172 6,120 24 25 0 0 $32,655$25,766Other Fuel Switch25 226 197 6,399 39 30 -921 0 $13,936-$371,877Other Indirect Activity425 0 0 0 0 0 0 0 $245,885$1,957,162Refrigeration2,092 5,037 4,489 64,866 545 537 -1,864 0 $671,507$871,942Space Heat Efficiency570 276 244 4,746 52 15 26,754 0 $46,608$1,507,879Space Heat Fuel Switch182 3,569 3,506 105,870 734 2 -12,810 0 $466,975$310,991Ventilation516 622 547 8,797 68 110 25,015 0 $121,551$0Water Conservation1 7 6 7 2 1 0 85 $41750,915 43,474 703,836 7,250 7,447 39,339 37,181Totals$5,326,229 $12,434,2862.1.5. Efficiency Vermont Services & Initiatives - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$57,815Barton144 156 133 2,519 23 18 645 63 $19,666$3,254Burlington115 62 46 358 9 9 1 7 $2,207$348,980Citizens1,218 1,576 1,370 22,833 248 173 -834 604 $235,318$5,322,420CVPS19,167 23,895 20,308 317,107 3,165 3,335 2,414 15,945 $2,262,260$93,567EnosburgFalls235 539 458 7,367 77 85 2,105 169 $82,813$4,850,282Green Mountain10,673 16,653 14,393 248,773 2,494 2,801 23,182 14,318 $1,844,410$44,779Hardwick595 337 265 3,280 54 38 -64 309 $35,496$12,363Hyde Park137 86 66 907 13 10 -24 40 $14,642$5,689Jacksonville47 26 22 392 5 2 -20 41 $3,671$38,756Johnson83 193 176 3,907 40 22 110 67 $36,948$268,181Ludlow203 1,134 1,046 19,941 182 177 -596 107 $100,035$105,837Lyndonville668 467 377 5,321 75 60 923 355 $60,508$85,519Morrisville398 633 539 7,820 80 86 30 279 $55,347$44,712Northfield204 212 175 2,298 24 16 128 136 $20,842$5,243Orleans51 26 22 372 4 3 -23 24 $3,853$1,369Readsboro12 7 5 43 1 1 1 14 $297$912Rochester76 29 21 206 4 4 -1 0 $1,383$163,231Stowe256 550 475 6,361 85 84 267 318 $58,225$81,254Swanton838 495 388 5,446 76 54 113 449 $59,591$758,839VT Electric Coop3,112 3,028 2,571 41,350 467 381 10,626 3,082 $346,574$11,992VT Marble101 57 45 878 11 6 -60 81 $11,099$129,292Washington Electric1,590 754 572 6,359 114 83 413 773 $71,04650,915 43,474 703,836 7,250 7,447 39,339 37,181Totals39,923$5,326,229 $12,434,2862.1.6. Efficiency Vermont Services & Initiatives - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$1,018,984Addison3,560 4,935 4,174 65,273 683 686 -1,493 2,216 $458,530$1,307,281Bennington2,630 4,346 3,691 70,506 620 566 -2,136 2,644 $481,852$309,030Caledonia2,263 1,789 1,471 20,113 267 237 906 1,461 $214,587$3,124,360Chittenden6,437 10,341 9,098 160,345 1,462 1,620 13,768 10,731 $1,122,699$29,556Essex270 143 113 1,517 23 14 12 210 $22,671$869,535Franklin3,359 4,683 4,080 66,018 609 655 2,806 2,112 $521,788$140,070Grand Isle510 441 380 6,479 79 46 395 555 $64,004$417,527Lamoille1,571 1,984 1,697 25,716 302 276 1,084 1,245 $239,206$323,167Orange2,006 1,447 1,172 17,273 210 225 1,344 1,278 $181,771$381,691Orleans1,530 1,777 1,522 25,544 289 217 9,263 865 $213,304$1,075,210Rutland4,655 5,076 4,253 64,390 732 710 152 3,794 $495,976$1,492,414Washington4,620 5,910 4,972 74,270 770 978 9,933 3,369 $569,004$795,209Windham3,055 3,739 3,180 47,990 566 590 1,957 3,851 $314,574$1,150,251Windsor3,457 4,305 3,672 58,402 638 626 1,349 2,849 $426,26350,915 43,474 703,836 7,250 7,447 39,339 37,181Totals39,923$5,326,229 $12,434,2862004 Lifetime (Present Value) Avoided Cost of Electricity nap $29,137,711 Fossil Fuel Savings (Costs) $353,506 $3,346,545 Water Savings (Costs) $277,627 $2,511,963 Total $631,133 $34,996,219

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 43,474 43,551 50,915 Winter on peak 11,273 11,278 13,519 Winter off peak 4,322 4,199 4,824 Summer on peak 15,849 15,981 18,853 Summer off peak 12,030 12,086 13,722

Coincident Demand Savings (kW)
Winter 6,363 6,348 7,250
Shoulder 6,106 6,126 6,910
Summer 6,585 6,573 7,447

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 33,617 37,181 478,656 Annualized fuel savings (increase) MMBtu 35,536 39,339 551,597
LP 7,989 9,461 142,318
NG 10,776 12,551 205,919
Oil/Kerosene 14,149 14,412 165,470
Wood 2,617 2,487 37,461

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $475,547 $496,657 $5,473,564 Savings at meter 

## 2.1.7. Efficiency Vermont Services & Initiatives - Total Resource Benefits [a]Prior Year Current Year

2004 * Projected

Year 2004 Cumulative starting

1/1/03

# participants with installations 813 746 nap 1,460 # participants with analysis 815 642 nap 1,463 # participants with analysis and installations 499 453 nap 904

Services and Initiatives Costs Operating Costs

Services and Initiatives $1,704,116 $1,597,867 $2,073,841 $3,301,983 Marketing/Business Development $954,311 $1,033,859 $1,049,152 $1,988,170 Subtotal Operating Costs $2,658,427 $2,631,726 $3,122,994 $5,290,153

Incentive Costs Incentives to Participants $2,825,414 $3,054,435 $3,182,187 $5,879,849

Incentives to Trade Allies $0 $3,574 $0 $3,574

Subtotal Incentive Costs $2,825,414 $3,058,010 $3,182,187 $5,883,424

Technical Assistance Costs Services to Participants $1,435,055 $1,813,374 $1,676,944 $3,248,428

Services to Trade Allies $0 $0 $0 $0

Subtotal Technical Assistance Costs $1,435,055 $1,813,374 $1,676,944 $3,248,428

Total Efficiency Vermont Costs $6,918,895 $7,503,109 $7,982,125 $14,422,004

Total Participant Costs $5,729,815 $7,133,476 nav $12,863,291 Total Third Party Costs $274,174 $327,888 nav $602,063

Total Services and Initiatives Costs $12,922,884 $14,964,474 $7,982,125 $27,887,358

Annualized MWh Savings 31,677 28,301 nap 59,979 Lifetime MWh Savings 488,066 481,534 nap 969,600 TRB Savings (2003$) $28,847,145 $21,450,422 nap $50,297,567 Winter Coincident Peak kW Savings 4,916 3,652 nap 8,568 Summer Coincident Peak kW Savings 4,219 4,645 nap 8,864 Annualized MWh Savings/Participant 38.963 37.937 nap 41.081 Weighted Lifetime 15 17 nap 16

Committed Incentives $1,685,749 $1,149,921 nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 2.1.8. Business Energy Services - Summary [a]2.1.9. Business Energy Services - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$239,607Air ConditioningEff.103 1,819 1,645 28,704 19 841 -24 -1,093 $263,440$77,227Cookingand Laundry31 30 26 420 6 4 766 1,014 $13,138$424,385Design Assistance18 776 724 8,944 88 223 4,062 174 $210,327$52,116Hot Water Efficiency64 44 38 442 8 7 3,058 5,586 $12,367$194,639Hot Water Fuel Switch28 579 526 16,102 96 67 -2,225 0 $60,559$427,098Industrial Process Eff.23 2,600 2,408 45,271 339 416 283 549 $219,151$1,785,238Lighting481 9,771 8,886 160,926 1,581 1,827 -11,637 0 $979,089$818,889Motors126 4,814 4,280 65,922 520 641 5,892 0 $400,381$85,295Other Efficiency11 198 172 6,120 24 25 0 0 $32,655$25,316Other Fuel Switch23 225 196 6,355 39 30 -916 0 $13,733-$77Other Indirect Activity24 0 0 0 0 0 0 0$11,992$926,383Refrigeration151 4,271 3,831 59,189 451 448 -1,864 0 $408,930$670,448Space Heat Efficiency80 182 164 2,626 24 14 15,239 0 $38,982$1,131,990Space Heat Fuel Switch51 2,454 2,347 72,589 399 2 -8,932 0 $268,139$274,921Ventilation93 535 475 7,922 59 100 25,015 0 $121,55128,301 25,717 481,534 3,652 4,645 28,717 6,230Totals$3,054,435 $7,133,4762.1.10. Business Energy Services - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$40,851Barton4 96 83 1,721 13 11 641 0 $8,924$189,006Citizens65 890 800 13,616 128 111 -273 0 $135,501$3,110,679CVPS305 13,710 12,600 233,342 1,608 2,022 -1,125 2,220 $1,365,103$73,312EnosburgFalls5 401 354 6,262 56 69 2,089 0 $71,079$3,000,170Green Mountain251 9,664 8,665 170,825 1,349 1,896 16,075 3,825 $1,104,597$1,001Hardwick5 14 13 156 2 2 -10 0 $1,518$2,320Hyde Park1 11 9 162 1 2 0 0 $2,780$0Jacksonville1 2 2 48 0 0 0 0$521$27,845Johnson12 118 114 2,512 23 18 194 33 $22,572$192,959Ludlow4 866 796 14,755 126 158 -119 0 $74,044$52,582Lyndonville15 146 134 2,666 27 22 950 0 $22,760$33,284Morrisville2 415 374 5,886 47 59 2 0 $31,358$21,510Northfield5 94 83 1,041 5 3 130 0 $8,502-$40Rochester1 1 1 10 0 0 -1 0 $101$110,633Stowe21 347 321 4,634 54 53 128 4 $43,768$6,764Swanton4 34 29 925 4 4 -10 0 $6,843$268,162VT Electric Coop41 1,479 1,328 22,827 207 212 10,049 149 $150,655$2,439Washington Electric4 13 12 144 2 1 -2 0 $3,81128,301 25,717 481,534 3,652 4,645 28,717 6,230Totals746$3,054,435 $7,133,4762.1.11. Business Energy Services - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$717,384Addison55 3,034 2,739 49,859 390 463 -1,601 138 $316,016$989,842Bennington41 2,812 2,545 58,884 387 356 -2,110 829 $365,882$140,806Caledonia46 640 599 10,291 93 100 986 270 $88,094$1,677,162Chittenden142 6,344 5,669 108,053 788 1,098 5,754 2,444 $602,527$4,768Essex4 22 19 264 4 2 -1 0 $4,375$438,631Franklin53 2,932 2,715 48,718 334 453 1,576 -635 $323,953$30,110Grand Isle10 122 109 1,585 17 16 516 0 $23,114$209,552Lamoille47 1,062 981 16,075 154 167 847 100 $132,012$132,713Orange32 546 489 9,535 72 123 1,129 26 $88,524$197,901Orleans68 999 887 15,982 162 131 9,749 86 $95,500$554,362Rutland58 2,612 2,385 43,299 353 390 -316 544 $267,890$970,021Washington84 3,177 2,890 50,917 348 635 9,265 611 $347,539$427,845Windham58 1,883 1,739 31,385 261 358 2,106 1,809 $183,188$642,379Windsor48 2,116 1,952 36,687 289 353 817 9 $215,82228,301 25,717 481,534 3,652 4,645 28,717 6,230Totals746$3,054,435 $7,133,476Prior Year Current Year

2004 * Projected

Year 2004 Cumulative starting

1/1/03

# participants with installations 28,058 39,177 nap 63,639 # participants with analysis 2,957 3,099 nap 6,315 # participants with analysis and installations 2,099 1,984 nap 4,011

Services and Initiatives Costs Operating Costs

Services and Initiatives $1,171,158 $1,217,926 $1,281,283 $2,389,084 Marketing/Business Development $942,354 $1,109,680 $922,962 $2,052,035 Subtotal Operating Costs $2,113,513 $2,327,606 $2,204,246 $4,441,119

Incentive Costs Incentives to Participants $2,033,114 $2,271,793 $2,241,626 $4,304,907

Incentives to Trade Allies $12,620 $24,566 $23,067 $37,186

Subtotal Incentive Costs $2,045,735 $2,296,359 $2,264,693 $4,342,093

Technical Assistance Costs Services to Participants $799,163 $729,619 $826,125 $1,528,782

Services to Trade Allies $291,371 $349,547 $443,744 $640,918

Subtotal Technical Assistance Costs $1,090,534 $1,079,166 $1,269,869 $2,169,700

Total Efficiency Vermont Costs $5,249,782 $5,703,131 $5,738,807 $10,952,912

Total Participant Costs $1,790,948 $5,300,810 nav $7,091,758 Total Third Party Costs $435,369 $494,725 nav $930,094

Total Services and Initiatives Costs $7,476,099 $11,498,666 $5,738,807 $18,974,763

Annualized MWh Savings 14,997 22,614 nap 37,611 Lifetime MWh Savings 205,290 222,302 nap 427,592 TRB Savings (2003$) $13,139,897 $13,545,798 nap $26,685,740 Winter Coincident Peak kW Savings 2,634 3,597 nap 6,232 Summer Coincident Peak kW Savings 1,779 2,802 nap 4,581 Annualized MWh Savings/Participant 0.534 0.577 nap 0.591 Weighted Lifetime 14 10 nap 11

Committed Incentives nap nap nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 2.1.12. Residential Energy Services - Summary [a]2.1.13. Residential Energy Services - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$335,631Air ConditioningEff.1,853 128 110 1,879 0 338 0 0 $64,750$2,839,032Cookingand Laundry4,620 1,490 1,104 20,845 293 215 3,177 29,189 $211,777$199,560Hot Water Efficiency835 210 181 1,584 35 26 3,866 1,677 $18,131$183,248Hot Water Fuel Switch317 1,130 1,304 33,896 195 124 -4,054 0 $216,603$470,237Lighting32,776 17,580 13,077 122,050 2,605 1,995 0 0 $1,056,650$221Motors2 4 4 44 0 3 0 0$330$450Other Fuel Switch2 1 1 44 0 0 -5 0 $203-$371,800Other Indirect Activity401 0 0 0 0 0 0 0 $233,893$1,030,779Refrigeration1,941 766 658 5,677 93 89 0 0 $262,578$201,494Space Heat Efficiency490 94 80 2,120 29 1 11,515 0 $7,626$375,889Space Heat Fuel Switch131 1,115 1,159 33,281 335 0 -3,878 0 $198,836$36,070Ventilation423 87 71 874 10 10 0 0 $0$0Water Conservation1 7 6 7 2 1 0 85 $41722,614 17,756 222,302 3,597 2,802 10,622 30,950Totals$2,271,793 $5,300,8102.1.14. Residential Energy Services - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$16,965Barton140 60 50 798 9 7 4 63$10,743$3,254Burlington115 62 46 358 9 9 1 7 $2,207$159,974Citizens1,153 686 569 9,217 120 63 -561 604 $99,816$2,211,740CVPS18,862 10,185 7,708 83,764 1,557 1,313 3,539 13,725 $897,157$20,256EnosburgFalls230 138 104 1,105 21 15 15 169 $11,734$1,850,112Green Mountain10,422 6,989 5,729 77,948 1,146 904 7,107 10,493 $739,813$43,778Hardwick590 323 252 3,124 51 36 -54 309 $33,978$10,043Hyde Park136 75 56 745 12 9 -24 40 $11,862$5,689Jacksonville46 24 20 344 5 2 -20 41 $3,150$10,911Johnson71 75 62 1,394 16 5 -84 34 $14,376$75,222Ludlow199 268 250 5,185 55 19 -477 107 $25,991$53,255Lyndonville653 321 243 2,655 49 38 -26 355 $37,748$52,235Morrisville396 218 166 1,934 33 26 28 279 $23,988$23,202Northfield199 117 93 1,257 19 13 -2 136 $12,341$5,243Orleans51 26 22 372 4 3 -23 24 $3,853$1,369Readsboro12 7 5 43 1 1 1 14 $297$952Rochester75 28 20 195 4 4 0 0 $1,281$52,598Stowe235 203 155 1,727 30 31 140 314 $14,458$74,490Swanton834 461 359 4,521 72 49 123 449 $52,748$490,678VT Electric Coop3,071 1,548 1,242 18,522 260 169 577 2,934 $195,918$11,992VT Marble101 57 45 878 11 6 -60 81 $11,099$126,853Washington Electric1,586 740 560 6,215 112 82 416 773 $67,23522,614 17,756 222,302 3,597 2,802 10,622 30,950Totals39,177$2,271,793 $5,300,8102.1.15. Residential Energy Services - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$301,601Addison3,505 1,901 1,435 15,414 293 224 108 2,078 $142,514$317,439Bennington2,589 1,534 1,146 11,622 233 210 -25 1,816 $115,970$168,224Caledonia2,217 1,148 872 9,822 174 137 -80 1,192 $126,492$1,447,197Chittenden6,295 3,996 3,429 52,292 674 522 8,013 8,287 $520,173$24,788Essex266 121 94 1,253 19 13 12 210 $18,297$430,904Franklin3,306 1,751 1,366 17,300 275 201 1,231 2,748 $197,835$109,960Grand Isle500 319 271 4,894 62 29 -121 555 $40,890$207,975Lamoille1,524 923 717 9,642 148 110 237 1,145 $107,194$190,454Orange1,974 901 684 7,738 138 101 214 1,252 $93,247$183,789Orleans1,462 778 635 9,561 127 86 -486 779 $117,804$520,849Rutland4,597 2,464 1,867 21,091 379 321 468 3,250 $228,086$522,393Washington4,536 2,733 2,083 23,353 422 343 668 2,759 $221,465$367,364Windham2,997 1,856 1,441 16,606 305 232 -150 2,042 $131,386$507,872Windsor3,409 2,189 1,719 21,715 349 273 532 2,840 $210,44122,614 17,756 222,302 3,597 2,802 10,622 30,951Totals39,177$2,271,793 $5,300,810Year 2003-2005PSB ApprovedBudgetsSectorAllocation byCustomer RateRevenueTotal % Total % % %Business Energy Services$53,691,308 67% 65,467 64% 59% 54%Residential Energy Services$26,685,74033%37,61136%41%46%Total$80,377,047 100% 103,079 100% 100% 100%*Data in this table includes Customer Credit Program results.Annualized MWh EnergySavings starting 01/01/03Total Resource Benefitsstarting 01/01/032.1.16. Cumulative Distributions by Customer SectorTotal % Total % Total %Addison5.9% 4,9967.7% $3,826,740 4.8% 6,4436.3%Bennington6.1% 3,7665.8% $4,567,112 5.7% 6,6616.5%Caledonia4.9% 3,6225.6% $2,492,435 3.1% 3,9043.8%Chittenden24.1% 11,21617.2% $19,698,838 24.5% 24,54323.8%Essex1.1% 4570.7% $301,371 0.4% 4530.4%Franklin7.5% 5,2378.0% $5,897,122 7.3% 8,3438.1%Grand Isle1.1% 8101.2% $566,820 0.7% 7100.7%Lamoille3.8% 2,6964.1% $3,345,672 4.2% 4,2694.1%Orange4.6% 3,2285.0% $1,985,052 2.5% 2,7852.7%Orleans4.3% 2,4243.7% $4,021,692 5.0% 4,7874.6%Rutland10.4% 8,67313.3% $9,452,311 11.8% 12,24711.9%Washington9.5% 7,56311.6% $12,035,679 15.0% 11,40511.1%Windham7.3% 4,5026.9% $4,910,242 6.1% 6,8966.7%Windsor9.4%5,9109.1%$7,275,9619.1%9,6339.3%Total100.0% 65,100 100.0% $80,377,047 100.0% 103,079 100.0%*Data in this table includes Customer Credit Program results.Number of Participantsstarting 01/01/03Total Resource Benefitsstarting 01/01/032.1.17. Cumulative Distributions by CountyAnnualized MWh EnergySavings starting01/01/03% of StatewidePopulationCounty% %Total % Total % Total % Total % Total %Barton0.61% 0.27% 2280.35% 2670.26% $230,997 0.29% $91,860 0.32% $83,237 0.31%Citizens6.28% 5.61% 2,4593.78% 4,0433.92% $2,847,688 3.54% $979,442 3.45% $1,184,130 4.39%CVPS43.81% 40.37% 31,08447.75% 43,24141.95% $30,313,805 37.71% $12,925,417 45.54% $10,634,059 39.46%Enosburg Falls0.46% 0.40% 4120.63% 9700.94% $727,728 0.91% $124,719 0.44% $247,170 0.92%GMP26.09% 35.51% 17,55526.97% 37,23836.13% $29,299,699 36.45% $9,637,416 33.96% $10,110,189 37.51%Hardwick1.19% 0.58% 9091.40% 6250.61% $342,704 0.43% $192,900 0.68% $157,842 0.59%Hyde Park0.36% 0.22% 2270.35% 1500.15% $104,336 0.13% $71,327 0.25% $50,920 0.19%Jacksonville0.20% 0.10% 700.11% 690.07% $50,169 0.06% $28,683 0.10% $18,300 0.07%Johnson0.25% 0.29% 1370.21% 2630.25% $224,855 0.28% $86,690 0.31% $80,389 0.30%Ludlow1.05% 0.84% 4130.63% 3,5433.44% $2,684,017 3.34% $271,735 0.96% $829,444 3.08%Lyndonville1.54% 1.24% 1,0331.59% 9320.90% $633,971 0.79% $396,119 1.40% $238,748 0.89%Morrisville1.05% 0.82% 6380.98% 1,1461.11% $742,347 0.92% $261,222 0.92% $311,269 1.15%Northfield0.67% 0.50% 3340.51% 3910.38% $3,760,398 4.68% $154,747 0.55% $102,662 0.38%Orleans0.19% 0.26% 690.11% 1,1781.14% $779,524 0.97% $77,366 0.27% $246,359 0.91%Readsboro0.12% 0.04% 260.04% 110.01% $7,331 0.01% $15,323 0.05% $1,836 0.01%Rochester0.25% 0.12% 1190.18% 720.07% $49,513 0.06% $38,872 0.14% $21,984 0.08%Stowe1.05% 1.11% 4260.65% 1,6251.58% $1,189,701 1.48% $335,587 1.18% $462,831 1.72%Swanton0.99% 1.09% 1,1041.70% 1,2511.21% $947,021 1.18% $330,917 1.17% $377,307 1.40%VT Elec Coop4.89% 2.80% 4,7957.37% 4,3614.23% $4,346,783 5.41% $1,630,979 5.75% $1,362,869 5.06%Vt Marble0.26% 0.20% 1690.26% 1920.19% $129,486 0.16% $56,171 0.20% $50,199 0.19%WEC2.87%1.21%2,7164.17%1,4211.38%$932,5651.16%$307,8061.08%$364,5841.35%sub-Total94.18% 93.57% 64,923 99.73% 102,988 99.91% $80,344,637 99.96% $28,015,298 98.71% $26,936,328 99.95%BED5.82%6.43%1770.27%910.09%$32,4110.04%$366,9551.29%$14,4100.05%Total100.00%100.00%65,100100.00%103,079100.00%$80,377,047100.00%$28,382,253100.00%$26,950,738100.00%*Data in this table includes Customer Credit Program results.EEU ExpendituresEVT program and administration expenditures $26,950,738*Burlington Electric Department (BED) administers its own services & initiatives.Contract Administrator, Fiscal Agent, DPS Evaluation $888,749BED reports its results separately to the Vermont Public Service Board. EVT Performance-based Fee $820,000Total EEU Expenditures$28,659,487Annualized MWhEnergy SavingsStarting 01/01/03EVT Program andAdministrationExpendituresStarting01/01/03MWhSalesSubject toEEC2.1.18. Cumulative Distributions by Utility Service Territory[a]EE Charges Paidthrough December31, 2004UtilityStatewideElectricCustomersNumber ofParticipantsStarting 01/01/03Total ResourceBenefitsStarting 01/01/032.1.19. 2003-2005 Minimum Performance RequirementsMinimum RequirementResults as of12/31/041Gross Electric Benefits to Energy Efficiency Utility Cost ratio must be greater than 1.0.2.15215% of Efficiency Vermont's total spending must be for Low Income Single Family, Low IncomeMultifamily Retrofit and Low Income Multifamily New Construction services and initiatives17.81%340% of total non-residential accounts with savings must be accounts with annual electric usage of40,000 kWh per year or less47.78%Prior Year Current Year

2004 * Projected

Year 2004 Cumulative starting

1/1/03

# participants with installations 142 130 nap 262 # participants with analysis 250 170 nap 423 # participants with analysis and installations 142 130 nap 262

Services and Initiatives Costs Operating Costs

Services and Initiatives $585,604 $465,589 $747,632 $1,051,193 Marketing/Business Development $451,557 $436,544 $472,518 $888,101 Subtotal Operating Costs $1,037,161 $902,133 $1,220,150 $1,939,294

Incentive Costs Incentives to Participants $1,231,080 $1,253,603 $1,305,847 $2,484,683

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $1,231,080 $1,253,603 $1,305,847 $2,484,683

Technical Assistance Costs Services to Participants $503,763 $524,083 $552,623 $1,027,846

Services to Trade Allies $0 $0 $0 $0

Subtotal Technical Assistance Costs $503,763 $524,083 $552,623 $1,027,846

Total Efficiency Vermont Costs $2,772,004 $2,679,819 $3,078,620 $5,451,823

Total Participant Costs $2,540,123 $2,847,631 nav $5,387,754 Total Third Party Costs $151,133 $148,157 nav $299,290

Total Services and Initiatives Costs $5,463,260 $5,675,608 nav $11,138,867

Annualized MWh Savings 9,642 10,152 nap 19,794 Lifetime MWh Savings 174,949 165,429 nap 340,377 TRB Savings (2003$) $9,609,335 $9,009,305 nap $18,618,640 Winter Coincident Peak kW Savings 1,253 1,214 nap 2,467 Summer Coincident Peak kW Savings 1,745 1,699 nap 3,444 Annualized MWh Savings/Participant 67.901 78.089 nap 75.548 Weighted Lifetime 18 16 nap 17

Committed Incentives $677,257 $690,780 nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.1. Business New Construction - Summary [a]3.1.2. Business New Construction - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$80,842Air ConditioningEff.44 717 644 9,715 9 383 90 0 $125,224$61,242Cookingand Laundry20 24 20 328 5 3 661 815 $9,580$295,416Design Assistance8 378 341 5,122 60 75 4,062 174 $159,875$16,704Hot Water Efficiency26 0 0 0 0 0 2,130 3,460 $254$2,060Hot Water Fuel Switch4 56 52 1,693 10 7 -302 0 $5,478$19,490Industrial Process Eff.1 -13 -11 -197 -3 -3 184 549 $0$765,175Lighting114 3,735 3,333 67,706 597 639 -4,816 0 $492,948$334,840Motors36 2,249 2,018 32,573 214 236 4,790 0 $105,979$5,769Other Efficiency5 37 32 1,291 6 7 0 0 $6,303$17,386Other Fuel Switch11 100 85 2,977 21 15 -472 0 $5,265-$7,945Other Indirect Activity1 0 0 0 0 0 0 0 $8,060$643,643Refrigeration49 2,465 2,194 36,431 219 273 -1,881 0 $240,286$409,556Space Heat Efficiency51 47 41 974 5 3 11,450 0 $26,263$79,225Space Heat Fuel Switch3 154 170 4,607 42 0 -861 0 $8,395$124,229Ventilation55 203 176 2,208 28 61 11,274 0 $59,69410,152 9,095 165,429 1,214 1,699 26,309 4,997Totals$1,253,603 $2,847,6313.1.3. Business New Construction - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$3,424Barton1 20 18 379 4 4 -41 0 $3,778$1,469Citizens3 17 15 270 3 5 -29 0 $2,950$1,249,784CVPS55 4,891 4,386 78,661 545 715 3,989 2,189 $539,391$68,553EnosburgFalls2 384 337 5,828 51 69 2,141 0 $67,451$1,295,791Green Mountain49 3,584 3,213 60,729 431 704 12,604 2,655 $527,742$465Hardwick1 7 6 103 1 0 0 0$974$25,139Ludlow1 57 49 816 11 9 631 0 $13,290$28,392Lyndonville4 86 79 1,935 15 13 27 0 $10,058$26,960Morrisville1 381 344 5,475 41 59 2 0 $27,402$13,628Northfield1 11 9 166 2 2 223 0 $2,130$17,689Stowe3 21 18 407 3 2 368 4 $6,011$116,337VT Electric Coop9 693 620 10,659 108 116 6,395 149 $52,42610,152 9,095 165,429 1,214 1,699 26,309 4,997Totals130$1,253,603 $2,847,6313.1.4. Business New Construction - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$261,937Addison9 1,049 917 15,807 133 171 318 60 $149,266$289,936Bennington11 577 515 9,091 86 137 1,051 118 $128,592$39,386Caledonia8 146 134 3,014 22 31 54 213 $19,226$726,110Chittenden30 2,734 2,457 45,451 263 385 9,364 1,958 $289,704$159,892Franklin5 697 608 10,385 87 93 2,263 0 $100,581$17,865Grand Isle2 41 38 762 6 6 486 0 $11,738$70,252Lamoille8 489 438 7,297 58 84 1,024 67 $52,373$49,003Orange5 89 80 1,555 8 35 776 16 $30,239$52,786Orleans7 549 490 7,859 83 90 5,350 86 $30,957$218,558Rutland13 1,067 975 19,076 157 151 409 408 $110,866$604,683Washington11 1,873 1,685 30,233 180 341 857 243 $218,356$131,685Windham11 350 314 6,358 53 77 2,260 1,467 $44,578$225,539Windsor10 491 444 8,539 78 100 2,098 362 $67,12810,152 9,095 165,429 1,214 1,699 26,309 4,997Totals130$1,253,603 $2,847,6312004 Lifetime (Present Value) Avoided Cost of Electricity nap $6,616,961 Fossil Fuel Savings (Costs) $221,108 $2,091,070 Water Savings (Costs) $37,378 $301,273 Total $258,485 $9,009,305

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 9,095 8,706 10,152 Winter on peak 1,974 1,883 2,258 Winter off peak 823 779 895 Summer on peak 3,241 3,114 3,674 Summer off peak 3,057 2,929 3,325

Coincident Demand Savings (kW)
Winter 1,114 1,063 1,214
Shoulder 1,236 1,183 1,335
Summer 1,557 1,500 1,699

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 5,250 4,997 53,374 Annualized fuel savings (increase) MMBtu 26,706 26,309 410,192
LP 5,541 5,579 108,601
NG 8,349 8,215 120,715
Oil/Kerosene 10,190 10,023 143,222
Wood 2,625 2,493 37,654

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $77,661 $73,721 $1,359,269 Savings at meter 

## 3.1.5. Business New Construction - Total Resource BenefitsPrior Year Current Year

2004 * Projected

Year 2004 Cumulative starting

1/1/03

# participants with installations 671 616 nap 1,198 # participants with analysis 565 472 nap 1,040 # participants with analysis and installations 357 323 nap 642

Services and Initiatives Costs Operating Costs

Services and Initiatives $925,826 $663,135 $1,056,758 $1,588,961 Marketing/Business Development $453,357 $446,041 $497,083 $899,398 Subtotal Operating Costs $1,379,183 $1,109,176 $1,553,841 $2,488,359

Incentive Costs Incentives to Participants $1,594,334 $1,800,832 $1,876,340 $3,395,166

Incentives to Trade Allies $0 $3,574 $0 $3,574

Subtotal Incentive Costs $1,594,334 $1,804,407 $1,876,340 $3,398,741

Technical Assistance Costs Services to Participants $761,979 $698,849 $796,850 $1,460,828

Services to Trade Allies $0 $0 $0 $0

Subtotal Technical Assistance Costs $761,979 $698,849 $796,850 $1,460,828

Total Efficiency Vermont Costs $3,735,496 $3,612,432 $4,227,031 $7,347,928

Total Participant Costs $3,189,692 $4,285,845 nav $7,475,537 Total Third Party Costs $123,042 $179,731 nav $302,772

Total Services and Initiatives Costs $7,048,230 $8,078,008 $4,227,031 $15,126,237

Annualized MWh Savings 22,035 18,150 nap 40,185 Lifetime MWh Savings 313,118 316,105 nap 629,222 TRB Savings (2003$) $19,237,810 $12,441,117 nap $31,678,927 Winter Coincident Peak kW Savings 3,663 2,438 nap 6,102 Summer Coincident Peak kW Savings 2,473 2,946 nap 5,419 Annualized MWh Savings/Participant 32.839 29.464 nap 33.543 Weighted Lifetime 14 17 nap 16

Committed Incentives $1,008,492 $459,141 nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.6. Business Existing Facilities - Summary [a]3.1.7. Business Existing Facilities - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$158,765Air ConditioningEff.59 1,102 1,001 18,989 9 458 -114 -1,093 $138,217$15,985Cookingand Laundry11 7 6 92 1 1 105 199 $3,558$128,969Design Assistance10 398 383 3,822 28 148 0 0 $50,452$35,412Hot Water Efficiency38 44 38 442 8 7 927 2,127 $12,113$192,579Hot Water Fuel Switch24 522 475 14,409 86 61 -1,923 0 $55,081$407,608Industrial Process Eff.22 2,613 2,419 45,469 342 419 99 0 $219,151$1,020,063Lighting367 6,036 5,553 93,220 984 1,188 -6,821 0 $486,140$484,049Motors90 2,566 2,262 33,349 306 405 1,102 0 $294,402$79,527Other Efficiency6 161 140 4,829 18 18 0 0 $26,353$7,931Other Fuel Switch12 125 110 3,377 18 15 -444 0 $8,468$7,868Other Indirect Activity23 0 0 0 0 0 0 0 $3,932$282,740Refrigeration102 1,807 1,638 22,759 233 175 17 0 $168,644$260,892Space Heat Efficiency29 135 123 1,652 19 11 3,788 0 $12,719$1,052,765Space Heat Fuel Switch48 2,301 2,176 67,982 357 1 -8,070 0 $259,744$150,692Ventilation38 332 299 5,715 30 39 13,741 0 $61,85718,150 16,622 316,105 2,438 2,946 2,408 1,233Totals$1,800,832 $4,285,8453.1.8. Business Existing Facilities - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$37,427Barton3 76 65 1,342 10 7 682 0 $5,146$187,537Citizens62 872 785 13,346 125 106 -244 0 $132,551$1,860,895CVPS250 8,819 8,214 154,681 1,063 1,307 -5,113 30 $825,712$4,759EnosburgFalls3 17 17 434 5 1 -52 0 $3,628$1,704,379Green Mountain202 6,080 5,452 110,096 918 1,192 3,472 1,170 $576,855$536Hardwick4 7 7 53 1 1 -10 0 $544$2,320Hyde Park1 11 9 162 1 2 0 0 $2,780$0Jacksonville1 2 2 48 0 0 0 0$521$27,845Johnson12 118 114 2,512 23 18 194 33 $22,572$167,820Ludlow3 808 747 13,939 115 149 -750 0 $60,754$24,190Lyndonville11 60 55 731 11 9 922 0 $12,703$6,324Morrisville1 34 30 411 6 0 0 0 $3,957$7,882Northfield4 84 73 875 3 1 -93 0 $6,371-$40Rochester1 1 1 10 0 0 -1 0 $101$92,944Stowe18 326 302 4,226 52 51 -240 0 $37,757$6,764Swanton4 34 29 925 4 4 -10 0 $6,843$151,825VT Electric Coop32 787 709 12,168 99 96 3,654 0 $98,229$2,439Washington Electric4 13 12 144 2 1 -2 0 $3,81118,150 16,622 316,105 2,438 2,946 2,408 1,233Totals616$1,800,832 $4,285,8453.1.9. Business Existing Facilities - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$455,447Addison46 1,985 1,822 34,051 257 292 -1,919 78 $166,750$699,906Bennington30 2,235 2,031 49,793 302 219 -3,161 711 $237,290$101,421Caledonia38 494 465 7,277 71 69 931 57 $68,869$951,053Chittenden112 3,610 3,212 62,602 525 713 -3,610 486 $312,823$4,768Essex4 22 19 264 4 2 -1 0 $4,375$278,739Franklin48 2,235 2,107 38,333 246 360 -687 -635 $223,372$12,245Grand Isle8 82 71 824 11 10 30 0 $11,376$139,300Lamoille39 573 543 8,777 96 83 -177 33 $79,639$83,710Orange27 457 408 7,980 64 89 354 10 $58,285$145,116Orleans61 450 397 8,123 79 42 4,399 0 $64,543$335,803Rutland45 1,545 1,411 24,223 196 238 -725 137 $157,024$365,338Washington73 1,304 1,204 20,684 168 295 8,408 368 $129,183$296,160Windham47 1,533 1,425 25,027 209 281 -154 342 $138,610$416,840Windsor38 1,625 1,508 28,147 211 253 -1,281 -353 $148,69418,150 16,622 316,105 2,438 2,946 2,408 1,233Totals616$1,800,832 $4,285,8452004 Lifetime (Present Value) Avoided Cost of Electricity nap $12,164,512 Fossil Fuel Savings (Costs) $28,460 $238,751 Water Savings (Costs) $9,222 $37,854 Total $37,682 $12,441,117

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 16,622 15,524 18,150 Winter on peak 4,150 3,853 4,620 Winter off peak 2,050 1,913 2,197 Summer on peak 6,146 5,752 6,786 Summer off peak 4,276 4,006 4,547

Coincident Demand Savings (kW)
Winter 2,305 2,135 2,438
Shoulder 2,320 2,164 2,441
Summer 2,781 2,600 2,946

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 1,260 1,233 2,357 Annualized fuel savings (increase) MMBtu 1,780 2,408 (49,433) LP 853 1,463 (5,058) NG (2,566) (2,464) (68,899)
Oil/Kerosene 3,490 3,409 24,524

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $185,808 $180,309 $2,305,628 Savings at meter 

## 3.1.10. Business Existing Facilities - Total Resource BenefitsPrior Year Current Year

2004 * Projected

Year 2004 Cumulative starting

1/1/03

# participants with installations nap nap nap nap # participants with analysis nap nap nap nap # participants with analysis and installations nap nap nap nap

Services and Initiatives Costs Operating Costs

Services and Initiatives $192,686 $469,142 $269,452 $661,828 Marketing/Business Development $49,397 $151,274 $79,551 $200,671 Subtotal Operating Costs $242,083 $620,417 $349,003 $862,500

Incentive Costs Incentives to Participants $0 $0 $0 $0

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $0 $0 $0 $0

Technical Assistance Costs Services to Participants $169,312 $590,442 $327,472 $759,754

Services to Trade Allies $0 $0 $0 $0

Subtotal Technical Assistance Costs $169,312 $590,442 $327,472 $759,754

Total Efficiency Vermont Costs $411,395 $1,210,859 $676,474 $1,622,254

Total Participant Costs nap nap nap nap Total Third Party Costs nap nap nap nap Total Services and Initiatives Costs $411,395 $1,210,859 $676,474 $1,622,254

Annualized MWh Savings nap nap nap nap Lifetime MWh Savings nap nap nap nap TRB Savings (2003$) nap nap nap nap Winter Coincident Peak kW Savings nap nap nap nap Summer Coincident Peak kW Savings nap nap nap nap Annualized MWh Savings/Participant nap nap nap nap Weighted Lifetime nap nap nap nap

Committed Incentives nap nap nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.11. Business Initiatives - Summary [a]Prior Year Current Year

2004 * Projected

Year 2004 Cumulative starting

1/1/03

# participants with installations 376 476 nap 849 # participants with analysis 1,185 1,560 nap 2,874 # participants with analysis and installations 376 476 nap 849

Services and Initiatives Costs Operating Costs

Services and Initiatives $361,684 $406,494 $423,843 $768,178 Marketing/Business Development $295,308 $302,893 $293,920 $598,201 Subtotal Operating Costs $656,992 $709,387 $717,763 $1,366,379

Incentive Costs Incentives to Participants $236,192 $318,136 $185,151 $554,328

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $236,192 $318,136 $185,151 $554,328

Technical Assistance Costs Services to Participants $305,221 $356,989 $422,049 $662,210

Services to Trade Allies $22,312 $29,803 $29,394 $52,115

Subtotal Technical Assistance Costs $327,533 $386,792 $451,442 $714,325

Total Efficiency Vermont Costs $1,220,717 $1,414,315 $1,354,357 $2,635,032

Total Participant Costs $126,851 $191,875 nav $318,726 Total Third Party Costs $233,027 $295,133 nav $528,161

Total Services and Initiatives Costs $1,580,595 $1,901,324 $1,354,357 $3,481,919

Annualized MWh Savings 635 783 nap 1,419 Lifetime MWh Savings 11,550 14,053 nap 25,603 TRB Savings (2003$) $2,185,847 $2,615,081 nap $4,800,930 Winter Coincident Peak kW Savings 102 126 nap 228 Summer Coincident Peak kW Savings 85 99 nap 184 Annualized MWh Savings/Participant 1.689 1.646 nap 1.671 Weighted Lifetime 18 18 nap 18

Committed Incentives nap nap nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.12. Residential New Construction - Summary [a]3.1.13. Residential New Construction - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$0Air ConditioningEff.43 12 10 290 0 34 0 0 $0$42,147Cookingand Laundry454 56 44 772 12 8 255 806 $0$199,500Hot Water Efficiency394 0 0 0 0 0 3,841 0 $0$74,308Lighting468 528 468 9,942 81 43 0 0 $84,243-$371,800Other Indirect Activity401 0 0 0 0 0 0 0 $233,893$12,150Refrigeration404 40 35 686 5 5 0 0 $0$199,500Space Heat Efficiency448 60 48 1,489 19 0 11,601 0 $0$36,070Ventilation423 87 71 874 10 10 0 0 $0783 676 14,053 126 99 15,697 806Totals$318,136 $191,8753.1.14. Residential New Construction - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$605Barton1 2 2 32 0 0 40 0 $1,019$67,488CVPS124 218 188 3,907 35 24 3,726 269 $84,771$86,681Green Mountain272 430 371 7,763 69 63 9,852 373 $185,979$1,119Hardwick2 2 2 41 0 0 41 14 $1,243$1,125Johnson1 1 1 22 0 0 39 0 $238-$255Ludlow1 3 3 56 0 0 0 0$878$847Morrisville3 4 4 75 1 0 40 0 $1,007$554Northfield1 2 2 45 0 0 40 0 $983$393Rochester1 1 1 24 0 0 0 0 $49$4,394Stowe9 16 14 285 3 1 158 28 $4,645$3,668Swanton4 9 8 177 1 1 200 0 $4,203$26,316VT Electric Coop41 68 58 1,178 11 7 1,160 99 $23,819-$1,058Washington Electric16 26 23 449 4 2 399 22 $9,303783 676 14,053 126 99 15,697 806Totals476$318,136 $191,8753.1.15. Residential New Construction - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$5,178Addison13 16 14 269 3 1 242 15 $6,110$594Caledonia3 4 4 74 1 0 79 0 $2,260$86,937Chittenden279 432 372 7,760 69 63 9,980 387 $184,035$1,314Essex1 2 2 29 0 0 40 0 $261$22,292Franklin38 72 62 1,295 12 8 1,390 92 $31,195$2,322Grand Isle5 14 13 278 2 1 159 1 $4,293$10,283Lamoille20 31 27 555 5 3 512 43 $12,976$1,639Orange12 16 14 282 3 1 201 15 $5,164$1,237Orleans4 3 3 47 1 0 41 7 $1,065$14,440Rutland18 43 37 791 7 4 640 70 $13,664$13,590Washington27 61 53 1,097 10 6 952 64 $23,372$11,450Windham19 24 20 410 4 3 366 70 $5,903$20,599Windsor37 64 55 1,167 10 8 1,095 44 $27,838783 676 14,053 126 99 15,697 806Totals476$318,136 $191,8752004 Lifetime (Present Value) Avoided Cost of Electricity nap $589,165 Fossil Fuel Savings (Costs) $160,912 $1,967,374 Water Savings (Costs) $6,015 $58,543 Total $166,927 $2,615,081

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 676 670 783 Winter on peak 193 191 229 Winter off peak 61 61 70 Summer on peak 234 231 273 Summer off peak 188 186 211

Coincident Demand Savings (kW)

Winter 111 110 126

Shoulder 96 95 107

Summer 86 87 99

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 705 806 11,213 Annualized fuel savings (increase) MMBtu 14,945 15,697 389,307
LP 4,096 4,314 106,709
NG 8,347 8,755 217,829
Oil/Kerosene 2,502 2,618 64,758

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $47,151 $45,323 $892,327 Savings at meter 

## 3.1.16. Residential New Construction - Total Resource BenefitsPrior Year Current

Year 2004 * Projected

Year 2004 Cumulative starting

1/1/03

# participants with installations 25,959 37,193 nap 59,628 # participants with analysis 0 0 nap 0 # participants with analysis and installations 0 0 nap 0

Services and Initiatives Costs Operating Costs

Services and Initiatives $335,321 $302,058 $276,800 $637,379 Marketing/Business Development $382,347 $549,880 $367,590 $932,227 Subtotal Operating Costs $717,668 $851,937 $644,390 $1,569,605

Incentive Costs Incentives to Participants $730,308 $1,033,166 $952,076 $1,763,474

Incentives to Trade Allies $12,620 $19,884 $18,324 $32,504

Subtotal Incentive Costs $742,928 $1,053,051 $970,400 $1,795,979

Technical Assistance Costs Services to Participants $0 $0 $0 $0

Services to Trade Allies $269,059 $296,390 $389,026 $565,449

Subtotal Technical Assistance Costs $269,059 $296,390 $389,026 $565,449

Total Efficiency Vermont Costs $1,729,655 $2,201,378 $2,003,816 $3,931,033

Total Participant Costs $1,093,326 $4,543,158 nav $5,636,484 Total Third Party Costs $120,159 $115,116 nav $235,274

Total Services and Initiatives Costs $2,943,139 $6,859,651 $2,003,816 $9,802,791

Annualized MWh Savings 9,901 18,026 nap 27,927 Lifetime MWh Savings 99,828 129,394 nap 229,223 TRB Savings (2003$) $8,492,444 $9,007,296 nap $17,499,783 Winter Coincident Peak kW Savings 1,621 2,715 nap 4,336 Summer Coincident Peak kW Savings 1,366 2,385 nap 3,751 Annualized MWh Savings/Participant 0.381 0.485 nap 0.468 Weighted Lifetime 10 7 nap 8

Committed Incentives nap nap nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.17. Efficient Products - Summary3.1.18. Efficient Products - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$335,631Air ConditioningEff.1,771 102 88 1,330 0 267 0 0 $56,634$2,796,885Cookingand Laundry4,166 1,434 1,060 20,073 282 207 2,922 28,383 $211,777$395,928Lighting31,159 16,376 12,018 106,058 2,420 1,898 0 0 $749,360$1,014,713Refrigeration1,106 114 98 1,934 14 13 0 0 $15,39518,026 13,265 129,394 2,715 2,385 2,922 28,383Totals$1,033,166 $4,543,1583.1.19. Efficient Products - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$13,735Barton127 33 25 264 5 4 6 54 $2,220$3,254Burlington115 62 46 358 9 9 1 7 $2,207$114,540Citizens1,056 403 298 3,147 62 41 49 476 $24,707$2,067,605CVPS18,168 8,848 6,503 62,119 1,327 1,186 1,301 12,634 $491,376$20,256EnosburgFalls223 127 95 1,020 19 14 15 150 $7,526$1,472,182Green Mountain9,664 5,177 3,808 37,057 780 722 1,001 9,724 $295,720$33,200Hardwick561 255 188 1,779 38 31 23 224 $14,704$10,043Hyde Park128 60 44 406 9 7 4 34 $3,057$4,479Jacksonville43 16 12 133 2 2 4 41 $1,030$4,886Johnson66 35 25 255 5 4 4 34 $1,817$14,238Ludlow181 103 75 624 15 15 10 95 $4,606$52,200Lyndonville625 265 193 1,753 40 32 30 292 $13,667$50,569Morrisville376 181 133 1,332 28 23 29 279 $10,797$17,768Northfield191 92 67 660 14 11 13 129 $5,419$4,088Orleans47 13 9 98 2 1 2 20 $834$1,369Readsboro12 7 5 43 1 1 1 14 $297$559Rochester73 26 19 165 4 3 0 0 $1,030$43,119Stowe220 173 126 1,040 25 28 29 286 $7,082$65,916Swanton795 378 282 3,036 57 42 41 401 $26,988$411,608VT Electric Coop2,891 1,083 802 8,866 167 132 276 2,679 $75,071$11,962VT Marble97 33 24 269 5 5 7 68 $2,652$125,582Washington Electric1,534 657 486 4,971 100 73 76 741 $40,35918,026 13,265 129,394 2,715 2,385 2,922 28,383Totals37,193$1,033,166 $4,543,1583.1.20. Efficient Products - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$274,932Addison3,420 1,692 1,240 11,685 256 202 185 1,795 $91,688$314,596Bennington2,503 1,369 1,001 9,190 203 196 187 1,816 $67,377$163,422Caledonia2,121 955 700 6,440 143 116 96 932 $51,340$1,134,725Chittenden5,676 2,632 1,938 20,998 408 372 786 7,636 $174,660$23,474Essex248 86 64 658 13 9 16 156 $5,481$388,816Franklin3,147 1,411 1,049 11,371 215 171 255 2,475 $96,919$80,311Grand Isle462 182 135 1,560 28 21 51 496 $13,597$175,247Lamoille1,442 718 527 5,118 108 94 112 1,088 $39,752$184,967Orange1,904 774 573 5,950 119 89 127 1,231 $52,344$147,214Orleans1,332 463 340 3,378 70 56 69 673 $26,466$482,532Rutland4,432 2,124 1,561 15,128 318 289 299 2,904 $120,525$458,782Washington4,412 2,409 1,777 16,644 357 317 267 2,598 $129,532$305,386Windham2,859 1,509 1,101 9,417 223 212 196 1,904 $68,870$408,754Windsor3,235 1,701 1,257 11,857 253 239 276 2,679 $94,61418,026 13,265 129,394 2,715 2,385 2,922 28,383Totals37,193$1,033,166 $4,543,1582004 Lifetime (Present Value) Avoided Cost of Electricity nap $6,721,920 Fossil Fuel Savings (Costs) $31,681 $260,741 Water Savings (Costs) $211,831 $2,024,634 Total $243,511 $9,007,296

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 13,265 15,402 18,026 Winter on peak 3,676 4,276 5,126 Winter off peak 886 1,023 1,175 Summer on peak 5,079 5,901 6,962 Summer off peak 3,623 4,196 4,766

Coincident Demand Savings (kW)
Winter 2,044 2,377 2,715
Shoulder 1,918 2,232 2,517
Summer 1,840 2,105 2,385

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 24,627 28,383 396,530 Annualized fuel savings (increase) MMBtu 2,504 2,922 40,488
LP 835 835 13,357
NG 417 417 6,678
Oil/Kerosene 1,252 1,252 20,035

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $172,569 $201,570 $1,295,778 Savings at meter 

## 3.1.21. Efficient Products - Total Resource BenefitsPrior Year Current Year

2004 * Projected

Year 2004 Cumulative starting

1/1/03

# participants with installations 1,723 1,508 nap 3,162 # participants with analysis 1,772 1,539 nap 3,441 # participants with analysis and installations 1,723 1,508 nap 3,162

Services and Initiatives Costs Operating Costs

Services and Initiatives $395,669 $509,374 $580,641 $905,043 Marketing/Business Development $252,145 $256,907 $261,452 $509,052 Subtotal Operating Costs $647,814 $766,281 $842,093 $1,414,095

Incentive Costs Incentives to Participants $1,066,614 $920,491 $1,104,398 $1,987,105

Incentives to Trade Allies $0 $4,682 $4,743 $4,682

Subtotal Incentive Costs $1,066,614 $925,173 $1,109,142 $1,991,787

Technical Assistance Costs Services to Participants $475,413 $372,630 $404,076 $848,043

Services to Trade Allies $0 $23,354 $25,325 $23,354

Subtotal Technical Assistance Costs $475,413 $395,984 $429,400 $871,397

Total Efficiency Vermont Costs $2,189,841 $2,087,438 $2,380,635 $4,277,279

Total Participant Costs $570,771 $565,777 nav $1,136,548 Total Third Party Costs $82,183 $84,476 nav $166,659

Total Services and Initiatives Costs $2,842,795 $2,737,691 $2,380,635 $5,580,486

Annualized MWh Savings 4,461 3,805 nap 8,266 Lifetime MWh Savings 93,912 78,854 nap 172,767 TRB Savings (2003$) $2,461,606 $1,923,421 nap $4,385,026 Winter Coincident Peak kW Savings 911 756 nap 1,667 Summer Coincident Peak kW Savings 327 318 nap 645 Annualized MWh Savings/Participant 2.589 2.523 nap 2.614 Weighted Lifetime 21 21 nap 21

Committed Incentives nap nap nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.22. Residential Existing Buildings - Summary [a]3.1.23. Residential Existing Buildings - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$0Air ConditioningEff.39 14 12 260 0 37 0 0 $8,116$60Hot Water Efficiency441 210 181 1,584 35 26 25 1,677 $18,131$183,248Hot Water Fuel Switch317 1,130 1,304 33,896 195 124 -4,054 0 $216,603$0Lighting1,149 676 591 6,050 104 55 0 0 $223,047$221Motors2 4 4 44 0 3 0 0$330$450Other Fuel Switch2 1 1 44 0 0 -5 0 $203$3,916Refrigeration431 612 526 3,058 75 71 0 0 $247,183$1,994Space Heat Efficiency42 34 31 631 10 1 -86 0 $7,626$375,889Space Heat Fuel Switch131 1,115 1,159 33,281 335 0 -3,878 0 $198,836$0Water Conservation1 7 6 7 2 1 0 85 $4173,805 3,816 78,854 756 318 -7,997 1,762Totals$920,491 $565,7773.1.24. Residential Existing Buildings - Utility Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsUtility$2,625Barton12 25 24 502 4 3 -41 9 $7,504$45,434Citizens97 284 271 6,070 58 22 -610 128 $75,109$76,648CVPS570 1,119 1,017 17,738 196 103 -1,488 822 $321,011$0EnosburgFalls7 11 9 86 2 1 0 20 $4,207$291,249Green Mountain486 1,381 1,550 33,127 296 120 -3,746 396 $258,114$9,458Hardwick27 66 62 1,304 13 5 -119 71 $18,031$0Hyde Park8 15 13 339 2 2 -27 6 $8,805$1,210Jacksonville3 8 8 211 2 0 -24 0 $2,120$4,900Johnson4 40 35 1,117 11 1 -127 0 $12,321$61,240Ludlow17 162 171 4,506 40 3 -487 11 $20,507$1,055Lyndonville28 57 50 903 9 6 -57 62 $24,081$819Morrisville17 33 29 527 5 3 -41 0 $12,184$4,880Northfield7 23 23 552 5 2 -55 6 $5,938$1,155Orleans4 13 13 274 2 1 -25 4 $3,019$0Rochester10060100$203$5,085Stowe6 14 15 403 2 2 -48 0 $2,731$4,907Swanton35 74 69 1,308 13 7 -118 48 $21,558$52,754VT Electric Coop139 398 382 8,478 82 30 -859 156 $97,029$30VT Marble4 24 20 608 6 1 -67 13 $8,447$2,329Washington Electric36 57 51 795 8 7 -60 11 $17,5723,805 3,816 78,854 756 318 -7,997 1,762Totals1,508$920,491 $565,7773.1.25. Residential Existing Buildings - County Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsCounty$21,492Addison72 193 180 3,459 35 20 -319 268 $44,716$2,843Bennington86 166 144 2,431 30 14 -212 0 $48,593$4,208Caledonia93 190 168 3,309 30 20 -255 260 $72,892$225,535Chittenden340 932 1,119 23,534 197 88 -2,753 263 $161,477$0Essex17 33 28 566 5 3 -43 53 $12,554$19,795Franklin121 267 255 4,634 48 23 -415 181 $69,720$27,327Grand Isle33 122 123 3,056 31 7 -331 58 $23,001$22,445Lamoille62 173 162 3,969 35 13 -388 15 $54,466$3,848Orange58 110 96 1,506 17 11 -114 7 $35,740$35,338Orleans126 312 292 6,136 56 29 -597 99 $90,272$23,876Rutland147 297 269 5,172 54 27 -471 277 $93,897$50,021Washington97 263 253 5,612 55 20 -551 97 $68,561$50,529Windham119 323 319 6,779 79 17 -712 68 $56,613$78,519Windsor137 423 407 8,691 86 27 -838 117 $87,9893,805 3,816 78,854 756 318 -7,997 1,762Totals1,508$920,491 $565,7772004 Lifetime (Present Value) Avoided Cost of Electricity nap $3,045,152 Fossil Fuel Savings (Costs) ($88,654) ($1,211,390) Water Savings (Costs) $13,182 $89,659 Total ($75,471) $1,923,421

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 3,816 3,249 3,805 Winter on peak 1,280 1,073 1,287 Winter off peak 500 423 486 Summer on peak 1,149 983 1,160 Summer off peak 887 769 872

Coincident Demand Savings (kW)

Winter 790 662 756

Shoulder 536 452 510

Summer 321 281 318

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 1,775 1,762 15,181 Annualized fuel savings (increase) MMBtu (10,399) (7,997) (238,956) LP (3,335) (2,729) (81,290) NG (3,771) (2,372) (70,405) Oil/Kerosene (3,285) (2,889) (87,069) Wood (8) (6) (193)

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) ($7,641) ($4,266) ($379,438) Savings at meter 

## 3.1.26. Residential Existing Buildings - Total Resource BenefitsPrior Year Current Year

2004 * Projected

Year 2004 Cumulative starting

1/1/03

# participants with installations nap nap nap nap # participants with analysis nap nap nap nap # participants with analysis and installations nap nap nap nap

Services and Initiatives Costs Operating Costs

Services and Initiatives $78,484 $0 $0 $78,484 Marketing/Business Development $12,555 $0 $0 $12,555 Subtotal Operating Costs $91,039 $0 $0 $91,039

Incentive Costs Incentives to Participants $0 $0 $0 $0

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $0 $0 $0 $0

Technical Assistance Costs Services to Participants $18,529 $0 $0 $18,529

Services to Trade Allies $0 $0 $0 $0

Subtotal Technical Assistance Costs $18,529 $0 $0 $18,529

Total Efficiency Vermont Costs $109,568 $0 $0 $109,568

Total Participant Costs nap nap nap nap Total Third Party Costs nap nap nap nap Total Services and Initiatives Costs $109,568 $0 $0 $109,568

Annualized MWh Savings nap nap nap nap Lifetime MWh Savings nap nap nap nap TRB Savings (2003$) nap nap nap nap Winter Coincident Peak kW Savings nap nap nap nap Summer Coincident Peak kW Savings nap nap nap nap Annualized MWh Savings/Participant nap nap nap nap Weighted Lifetime nap nap nap nap

Committed Incentives nap nap nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 3.1.27. Residential Initiatives - Summary [a]

# 4.1. CUSTOMER CREDIT PROGRAM

4.1.1. NARRATIVE

The Customer Credit program (CCP) provides an alternative program path for large businesses that meet program eligibility criteria. The program enables customers with thecapability and resources to identify, analyze, and undertake efficiency projects and selfimplement energy efficiency measures with financial assistance from Efficiency Vermont(EVT). CCP customers can apply for financial incentives for any retrofit or marketdriven project that saves electrical energy and passes the Vermont societal costeffectiveness test. Once a customer elects to participate in CCP, that customer is no longer eligible to participate in other EVT programs.

All projects must be customer initiated. In addition, the customer or its contractors must complete all technical analysis. Customers can receive cash incentives capped at 70% of their projected two-year contribution to the statewide energy efficiency fund at any time. Customers can draw on contributions from the current year and either the previous or ensuing year. Market-driven projects are eligible for incentives equal to 100% of the incremental measure cost. For retrofit projects, customers can receive incentives that reduce the customer payback time to 18 months.

Eligible Market
To be eligible for CCP, customers must:

• Never have accepted cash incentives from any Vermont utility Demand Side Management (DSM) program;

• Show a corporate commitment to energy efficiency by participation in the United States Environmental Protection Agency’s Climate Wise program, or currently active similar program as determined by the PSB; and

• Have ISO 14001 certification.Prior Year Current

Year 2004 * Projected

Year 2004 Cumulative starting

1/1/03

# participants with installations 1 1 nap 1 # participants with analysis 0 0 nap 0 # participants with analysis and installations 0 0 nap 0

Services and Initiatives Costs Operating Costs

Services and Initiatives $17,177 $10,183 $39,191 $27,360 Marketing/Business Development $0 $0 $0 $0 Subtotal Operating Costs $17,177 $10,183 $39,191 $27,360

Incentive Costs Incentives to Participants $305,184 $222,967 $816,301 $528,151

Incentives to Trade Allies $0 $0 $0 $0

Subtotal Incentive Costs $305,184 $222,967 $816,301 $528,151

Technical Assistance Costs Services to Participants $2,709 $2,252 $4,156 $4,961

Services to Trade Allies $0 $0 $0 $0

Subtotal Technical Assistance Costs $2,709 $2,252 $4,156 $4,961

Total Efficiency Vermont Costs $325,070 $235,402 $859,648 $560,472

Total Participant Costs $9,240 $39,717 nap $48,957 Total Third Party Costs $0 $0 nap $0

Total Services and Initiatives Costs $334,310 $275,119 $859,648 $609,429

Annualized MWh Savings 4,541 947 nap 5,489 Lifetime MWh Savings 68,132 13,625 nap 81,757 TRB Savings (2003$) $2,818,752 $574,989 nap $3,393,741 Winter Coincident Peak kW Savings 508 51 nap 559 Summer Coincident Peak kW Savings 504 387 nap 891 Annualized MWh Savings/Participant 4,541 947 nap 5,489 Weighted Lifetime 15 14 nap 15

Committed Incentives nap nap nap nap

* Annual projections are estimates only and provided for informational purposes. The Efficiency Vermont contract is based on three-year cumulative budgets and savings goals. 

## 4.1.2. Customer Credit - Summary4.1.3. Customer Credit - End Use Breakdown# ofParticipantsNetMWHSavedGrossMWHSavedNetLifetimeMWHSavedNetWinterKWSavedNetSummerKWSavedNetOtherFuelMMBTUNetWaterCCFSavedParticipantIncentivesPaidParticipantCostsEnd Use$0Design Assistance10000000$16,128$5,440Lighting1 102 87 1,029 10 14 -138 0 $12,945$28,124Motors1 753 649 11,298 37 369 0 0 $175,472$0Other Efficiency1 19 16 558 2 2 0 0$14,904$6,153Refrigeration1 74 64 740 1 1 0 0 $3,518947 816 13,625 51 387 -138 0Totals$222,967 $39,7172004 Lifetime (Present Value) Avoided Cost of Electricity nap $583,027 Fossil Fuel Savings (Costs) ($1,006) ($8,038) Water Savings (Costs) $0 $0 Total ($1,006) $574,989

Savings at Generation

Gross Net Net Annualized Energy Savings (MWh): Total 816 816 947 Winter on peak 89 89 107 Winter off peak 56 56 65 Summer on peak 326 326 384 Summer off peak 345 345 392

Coincident Demand Savings (kW)

Winter 44 44 51

Shoulder 193 193 217

Summer 341 341 387

Gross Net Net Lifetime Savings Annualized Water Savings (ccf) 0 0 0 Annualized fuel savings (increase) MMBtu (138) (138) (1,401)

LP 0 0 0

NG 0 0 0 Oil/Kerosene (138) (138) (1,401)

Wood 0 0 0

Solar 0 0 0

Other 0 0 0

A nnualized savings (increase) in O&M($) $9 $9 $135 Savings at meter 

## 4.1.4. Customer Credit - Total Resource Benefits

# 4.2. DEFINITIONS AND END NOTES

4.2.1. ANNUAL REPORT TABLES OVERVIEW

1 – Section 4.2.2. includes a list of definitions for items in the Annual Report tables. Section 4.2.3. includes notes for specific items in the tables. Section 4.2.4. provides a description of the remapping of Efficiency Vermont (EVT) Core Programs (2000-2002) to EVT Core Market Services and Initiatives (2003-2005).

2 - Data items for which data is not available are labeled “nav”. Data items for which data is not applicable are labeled “nap”.

3 - Except where noted, EVT expenditures data in this report were incurred during the period January 1, 2004 through December 31, 2004. Similarly, measure savings are for measures installed during the period January 1, 2004 through December 31, 2004.

4 - EVT costs include an operating fee of 1.45%, as specified in the EVT contract.

5 - Data for “Incentives to Participants” in Tables 2.1.2., 2.1.3., 2.1.8., 2.1.12., 3.1.1., 3.1.6., 3.1.11., 3.1.12., 3.1.17., 3.1.22., 3.1.27., 4.1.2. are based on financial data from Vermont Energy Investment Corporation's (VEIC) accounting system, MAS90. “Participant Incentives Paid” and “EVT Incentives” on all other tables are based on data entered in EVT’s FastTrack tracking system and include the operating fee cited above.

6 - “Annualized MWh Savings (adjusted for measure life)”, “Winter Coincident Peak kW Savings (adjusted for measure life)” and “Summer Coincident Peak kW Savings (adjusted for measure life)” on Tables 2.1.2. and 2.1.3. are provided for informational purposes only. This data includes savings for measures that have not yet expired during the reporting period and excludes savings for measures that have reached the end of their specified lifetime.

7 - Program Planning costs have been rolled into “Services and Initiatives” for 2003-2005. For 2000-2002, Program Planning costs were reported as a separate line item. In Table 2.1.2. and Table 2.1.3, Program Planning costs in the column named “Cumulative starting 3/1/00” refer to data reported prior to 2003.

8 – Multifamily costs and savings are reported under “Current Year 2004” and “Cumulative starting 1/1/03” on Tables 2.1.8., 3.1.1., 3.1.6. (Business tables) and under “Prior Year” on Tables 2.1.12, 3.1.12. (Residential tables) because multifamily data is reported in the Residential Energy Services sector for Years 2000-2002 and in Business Energy Services for Years 2003-2005. See Section 4.2.2. for Re-Mapping of Programs to Market Services and Initiatives.

9 – Data in the column “Cumulative starting 3/1/00” on tables 2.1.2. and 2.1.3. include information from the 2000-2002 period when EVT reported data under “Core Programs”. Since 2000-2002 Core Program data does not always fall into the same categories as 2003-2005 Market Services and Initiatives, an effort has been made to show how data is reported across the two time periods.

### Below is a guide showing how 2003-2005 Annual Report data tables correspond with 2000-2002 Core Programs data.



## 2003-2005 Annual Report Table 2000-2002 Core Program

3.1.1. Business New Construction CEO New Construction Program

3.1.6. Business Existing Facilities CEO Market Opportunities Program



## + C&I Emerging Market Program

3.1.11. Business Initiatives No “Prior Year” data reported

3.1.12. Residential New Construction Residential New Construction Program

3.1.17. Efficient Products Efficient Products Program

3.1.22. Residential Existing Buildings Low Income Multifamily Program



## + Low Income Single Family Program



## + Residential Emerging Markets Program

3.1.27. Residential Initiatives No “Prior Year” data reported

10 – Utility data reported on tables 2.1.5., 2.1.10., 2.1.14., 2.1.18., 3.1.3., 3.1.8., 3.1.14., 3.1.19., 3.1.24., 5.1.3., 5.1.19., 5.1.33. reflect combined customer data for Citizens Utilities (CUC) and Vermont Electric Cooperative (VEC). As of April 6, 2004, CUC and VEC merged operations. Starting August 15, 2004, all new projects in former CUC territory are accounted for as VEC projects under VEC utility territory. CUC projects initiated prior to August 15, 2004 will be reported as CUC projects until their completion or termination in 2004. Projects that do not complete by 12/31/04 will be converted to VEC projects for 2005 reporting.

### 4.2.2. DEFINITIONS AND REPORT TEMPLATE

The tables that appear in the EVT Annual Report 2004 were developed as a collaborative effort between EVT, the Vermont Department of Public Service, the Energy Efficiency Utility Contract Administrator and Burlington Electric Department. Note that there are two major table formats, one for markets and services summary and the other for breakdown tables used throughout the report. The definitions of the data reported in these tables follow.Prior

Year Current

Year

2004 Projected

Year

2004 Cumulative starting

1/1/03 Cumulative starting

3/1/00 (1) (2) (3) (4) (5)
# participants with installations (6) # participants with analysis (7) # participants with analysis and

installations (8)

Services and Initiatives Costs Operating Costs

Administration (9)

Services and Initiatives (10) Program Planning (11) Marketing/Business Development (12) Information Systems (13) Subtotal Operating Costs (14)

Incentive Costs
Incentives to Participants (15)

Incentives to Trade Allies (16)

Subtotal Incentive Costs (17)

Technical Assistance Costs Services to Participants (18)

Services to Trade Allies (19)

Subtotal Technical Assistance Costs (20)

Total Efficiency Vermont Costs (21)

Total Participant Costs (22) Total Third Party Costs (23)

Total Services and Initiatives Costs (24)

Annualized MWh Savings (25) Lifetime MWh Savings (26) TRB Savings (2003$) (27) Winter Coincident Peak kW Savings (28) Summer Coincident Peak kW Savings (29) Annualized MWh Savings/Participant (30) Weighted Lifetime (31)

Committed Incentives (32)

Annualized MWh Savings (adjusted for measure life) (33) Winter Coincident Peak kW Savings (adjusted for measure life) (34) Summer Coincident Peak kW Savings (adjusted for measure life) (35)

## X.X.X. Breakdown Report

End

Use # of Participants Net

MWH
Saved Gross

MWH
Saved Net
Lifetime

MWH
Saved Net

Winter

KW
Saved Net
Summer

KW
Saved Net
Other

Fuel

MMBTU Net

Water

CCF
Saved Participant

Incentives

Paid Participant
Costs (36) (37) (38) (39) (40) (41) (42) (43) (44) (45)

Footnotes for the report table templates:

(1) Activity for the prior reporting year. Multifamily costs and savings are reported in Residential Energy Services for 2000-2002 and in Business Energy Services in 2003-2005. See Section 4.2.4. RE-MAPPING of PROGRAMS TO

MARKET SERVICES AND INITIATIVES.

(2) Activity for the current reporting year. For savings, the figure reported is estimated savings for measures actually implemented for the current report period. Savings are reported in MWh, at generation and net of all approved adjustment factors, except as otherwise noted.

(3) Projected costs for Year 2004 are estimates only and provided for informational purposes. The EVT contract is based on three-year cumulative budgets and savings goals.

(4) Data reported for the contract period starting January 1, 2004 thro ugh December 31, 2004.

(5) Data reported for the contract period starting March 1, 2000 thro ugh December 31, 2004.

(6) Number of customers with installed measures. For the period 2000-2002, “# participants with installations” is counted by summing unique utility premises for all but multifamily projects. For multifamily projects, “# participants with installations” is counted by summing unique dwelling units. For data reported in the 2003-2005 contract period, “# participants with installations” is counted by summing unique project sites for all projects. Under “Cumulative starting 1/1/03”, customers are counted once, regardless of the number of times this customer participates in EVT services during 2003-2005. Under “Cumulative starting 3/1/00”, a customer will be counted twice if that customer has received EVT services during 2000-2002 and again in 2003-2005.

(7) Number of customers with custom analysis during the current report period. This reflects the number of customers who initiated a new custom project during the reporting period and where measures may not have been installed.

(8) Number of customers who had analysis at any time and have installed measures during the reporting period. This reflects the number of customers who completed a custom project during the reporting period.

(9) Costs include general management, budgeting, financial management and EVT contract management. These costs are not broken out by market. This cost category is included on Tables 2.1.2. and 2.1.3 only.

(10) Management and other management related costs directly associated with market implementation work.

(11) Costs related to program design, planning, program screening and other similar functions. Program Planning costs refer to data reported prior to 2003.

(12) Costs related to marketing, outreach, customer service and business development.

(13) Costs related to Information Systems development and maintenance. These costs are not broken out by market. This cost category is included on Tables 2.1.2. and 2.1.3 only.(14) Subtotal of all operating costs detailed in the categories above (9) + (10) + (11) + (12) + (13).

(15) Direct payments to participants to defray the costs of specific efficiency measures.

(16) Incentives paid to manufacturers, wholesalers, builders, retailers or other non-customer stakeholders that do not defray the costs of specific efficiency measures.

(17) Subtotal reflecting total incentive costs, (15) + (16).

(18) Costs related to conducting analyses, preparing the package of efficiency measures, contract management and post-project follow-up.

(19) Costs related to educational or other support services provided to entities other than individual participants, such as trade allies, manufacturers, wholesalers, builders, and architects.

(20) Subtotal reflecting total technical assistance costs, (18) + (19).

(21) Total costs incurred by Efficiency Vermont. All costs in nominal dollars, (14) + (17) + (20).

(22) Total costs incurred by participants and related to EVT or utility activities. This category includes the participant contribution to the capital costs of installed measures and to specific demand-side-management (DSM) -related services, such as technical assistance or energy ratings.

(23) Total costs incurred by third parties (i.e., entities other than EVT, utilities and participants) and directly related to EVT or utility DSM activities. This category includes contributions by third parties to the capital costs of installed measures and to specific DSM-related services, such as technical assistance or energy ratings.

(24) Total cost of services and initiatives, (21) + (22) + (23).

(25) Annualized MWh savings at generation, net of all approved adjustment factors (e.g., free riders, spill over, line loss) for measures installed during the current reporting period.

(26) Lifetime estimated MWh savings for measures installed during the current reporting year, at generation and net of all approved adjustment factors. (Typically, this value is calculated by taking estimated annualized savings times the life of the measure).

(27) Total Resource Benefits (TRB) savings for measures installed during the current reporting year. TRB includes gross electric benefits, fossil fuel savings and water savings. It is stated in 2003 dollars throughout the entire report. Prior year data have been adjusted for 2003 dollars by escalating the pre-2003 TRB by 6.8% discount rate for 3 years and inflating TRB by 7.62% (% CPI change from July 2000 - July 2003) to convert to 2003 dollars.

(28) Estimated impact of measures at time of winter system peak, at generation, net of adjustment factors.

(29) Estimated impact of measures at time of summer system peak, at generation, net of adjustment factors.

(30) Annualized MWh savings per participant, net at generation, (25) / (6).

(31) Average lifetime, in years, of measures weighted by savings, (26)/(25).

(32) Incentives which are not yet paid to a customer but where there is a signed contract as of December 31, 2004 for projects which will complete after December 31, 2004.

(33) Adjusted Annualized MWh savings at generation and net of all approved adjustment factors (e.g., free riders, spill over, line loss) for measures installed during the current report period. This data includes savings for measures that have not yet expired during the reporting period and excludes savings for measures that have reached the end of their specified lifetime.(34) Adjusted impact of measures at time of winter system peak, at generation, net of adjustment factors. This data includes savings for measures that have not yet expired during the reporting period and excludes savings for measures that have reached the end of their specified lifetime.

(35) Adjusted impact of measures at time of summer system peak, at generation, net of adjustment factors. This data includes savings for measures that have not yet expired during the reporting period and excludes savings for measures that have reached the end of their specified lifetime.

Items 36-45 reflect installed measures for the current reporting period.

(36) Number of customers with installed measures for the End Use, Utility and County Breakdown.

(37) Annualized MWh savings at generation, net of all approved adjustment factors (e.g., free riders, spill over, line loss) for measures installed during the current reporting period

. This is the same number as reported on line (25).

(38) Annualized MWh savings, gross at the customer meter.

(39) Lifetime estimated MWh savings for measures installed during the current reporting period, at generation and net of all approved adjustment factors. This is the same number as reported on line (26).

(40) Estimated impact of measures at time of winter system peak, at generation, net of adjustment factors. This is the same number as reported on line (28).

(41) Estimated impact of measures at time of summer system peak, at generation, net of adjustment factors. This is the same number as reported on line (29).

(42) MMBtu estimated to be saved (positive) or used (negative) for alternative fuels as a result of measures installed in

the end use.

(43) Water saved (positive) or used (negative) due to measures installed in the end use.

(44) Incentive paid by EVT to participants for measures installed during the current reporting period. This is the same number as reported on line (15). See note 5 in Section 4.2.1. for the different data sources for lines (15) and (44).

(45) Costs incurred by participants and related to EVT or utility activities. This is the same number as reported on line (22).

### 4.2.3. TABLE END NOTES

2.1.2., 2.1.3., 2.1.8., 2.1.12., 3.1.1., 3.1.6., 3.1.11., 3.1.12., 3.1.22., 3.1.27. [a] As a result of the redesign of EVT’s service offerings for 2003-2005, Core Programs have been reorganized into Core Market Services and Initiatives as described in the VEIC Contract Attachment I, Section II. See Section 4.2.4. RE-MAPPING of PROGRAMS TO MARKET SERVICES AND INITIATIVES for the change in configuration.

2.1.2. Services and Initiatives including Customer Credit, 2.1.3. Services and Initiatives excluding Customer Credit [b] Data reported for ‘# participants with installations’ on Tables 2.1.2. and 2.1.3. in column “Cumulative starting 3/1/00” are aggregated 2000-2002 (determined by summing unique utility premises) and 2003-2005 (determined by summing unique project sites). These different methodologies for counting participants results in an overstatement, for 2003 and 2004, of approximately 10% (13,000) of total reported cumulative participants from Year 2000 to 2004.

2.1.7. Efficiency Vermont Services & Initiatives – Total Resource Benefits [a] Net lifetime water savings is the net annual measure water savings times the measure lifetime. Net lifetime fossil fuel savings is the net annual measure fossil fuel savings times the measure

lifetime.

2.1.18. Cumulative Distributions by Utility Service Territory [a] BED administers its own services and initiatives and reports separately to the Vermont Public Service Board. ‘EE Charges Paid through December 31, 2004’ for BED represents a BED share of EVT market costs and a contribution towards EVT emerging markets initiatives.

### 4.2.4. RE-MAPPING of PROGRAMS TO MARKET SERVICES AND INITIATIVES

As a result of the redesign of EVT’s service offerings in 2003-2005, EVT Core Programs have been reorganized into EVT Core Market Services and Initiatives. The reasons for this reorganization from “Programs” to “Services and Initiatives”, as stated in the Contract, are the following: to align EVT’s activities more closely with customer’s needs, to establish a clearer segmentation of the markets in order to provide improved service delivery, for enhanced reporting and market assessment, to improve coordination between current program offerings and to better align EVT’s work with its internal management structure.

Following is a diagram of the 2000-2002 Core Programs and their relationship to the 2003-2005 Core Market Services and Initiatives. Core Programs under 2000-2002 and Core Market Services

and Initiatives under 2003-2005 are in bold font. Tracks are in regular font.



## 2000-2002 Core Programs 2003-2005 Core Market Services & Initiatives

C&I Emerging Markets Initiatives Business Initiatives

Initiatives

C&I Retrofit

CEO Market Opportunities Business Existing Facilities

C&I Retrofit Low Income Multifamily C&I Equipment Replacement Low Income Multifamily Retrofit Low Income Multifamily Retrofit Low Income Multifamily New Construction

Business New Construction

CEO New Construction Low Income Multifamily New Construction

C&I New Construction Multifamily Market Rate New Construction

Residential New Construction Residential New Construction Multifamily homes Single Family homes Single Family homes

Efficient Products Program Efficient Products

Residential Emerging Markets Initiatives Residential Initiatives

Initiatives Targeted High Use Retrofit Residential Existing Buildings

Residential Retrofit Low Income Single Family Low Income Single Family