X

ToddC . Emerson . #817 5 44 4 Sout h Rive r Roa d Si . George

- Utah , 8479 0 Telephone ; (435)634-353 0 Facsimile : (435)634-350 5 Email : tQmerson@sky\vest.eo m

- an d- Michae l L . Dworkin//6404 7 46 5 Californi aStreet , Suite 21 0 Sa n Francisco , Calilbrni a9410 4 Telephone : (415)421-0250 0 Facsimile : (415)421-256 0 Email : la\v@aviale\.co m Aitornev s fo

r SkvWes t Airlines . Inc . 

# RECEIVE D OC T 

### 1 2 201 1 

# HEARIN G DOCKE T

UNITE D STATE S O F AMERIC A DEPARTMEN T O F TRANSPORTATIO N OFFIC E O F HEARING S WASHINGTON , D.C . c r 

### V m-^r n

t:7 5 [ n th e Matter

of :

SKYWCS T AIRLINES . INC . FA A Cas e Nos. : 201INM0600I 0 an d 20llNM0600i l SKYWES T AIRLINES , INC.\ S FIRS T AMENDE D ANSWE R .ludae : Th e llonorabl e RichardC . Goodwi n

SkyWes t Airlines , Inc . ("SKYWEST") , b y it s counsel , hereb y llle s it s Firs t Amende d Answer , pursuant

t o Rul e 21 3 ofth e Rule s ofPractice , (1 4 CF R§ 13.213),an dstale s a s follows :FA A Cas e No . 201INM0600I 0

I . SKYWES T admit s tha

t i t wa s advise dthroug h aFina l Notic e o f

Propose dCivi l Penalty , F.A A Cas e No . 2011NM060010 , thai th e Complainan t propose dl o asses s acivi l penall y i n ih e amount o f $33,000 , an dtha

t SKYWES T submitte dawritte n reques t fo r ahearin g o

n Jun e 1 , 2011 . II . 1 . I n respons e to Paragrap h I , SKYWES T admit s tha t i t i s no w an da

i all time s material hereto , th e holde r

o f Schedule dAir

Carrie r Certificat e No . SWIAOI 1 A , an dconduct s it s operation s pe

r FA RPar t 121 . 2 . I n respons e to Paragrap h 2 , SKYWES T admit s tha t Paragrap h D08 5 o f

SKYWEST" s OpSpec s authorize s SKYWES T t o us e N702SK , aBombardie r CL-600-2C1 0 civi l aircraft , i n th e conduc t

o f SKYWEST' s Par

t 12 1 operations . 3 . I n respons e t o Paragrap h 3 , SKYWES T admit s tha t Paragrap h A09 8 o f

SKYWEST' s OpSpec s require s tha

t aircraf t loadin g fo

r Bombardie r

CL-600-2CI 0 aircraf

t be accomplishe di

n accordanc e wit

h SKYWEST' s Weight

& Balanc e Operation s Manual , SP4100 . Pa

n XII , revisio n Ori g o f

I AP R1 0 (W& B Manual ) 4 . I n respons e t

o Paragrap h 4 , SKYWES T admit s tha t SKYWEST' s W&B Manua l contain s th e loadin g schedule s an dinstruction s fo r SKYWEST' s Bombardie r CE-600-2CI 0 aircral't .

FA A Cas e Nos. : 2011NM06UU1 0 an d2011NM060UI 1 SKVWES T AIRLI^t*s , I^C/ S FIRS T AMENDE D ANSWE R5 . I n respons e t o Paragrap h 5 , SKYWES T admit s tha t SKYWEST' s W& B Manual , Chapte r

2 , paragrap h 2.A.2 4 define s '"Heav y Cheeke d Bags " a s an y ba g weighin g mor e tha n 5 0 pounds , bu t les s iha n 10 0 pounds . 6 . I n respons e t o Paragrap h 6 , SKYWES T admit s tha t SKYWEST' s W& B Manual , SP4100 , Par t Xii , Chapte r3 , paragrap h 2.D . 1 require s th e loadin g agen t t o mar k th e numbe ro f standar d an d heav y bag s o n th e Carg o Loa d Repor t (CLR) . 7 . i n respons e t o Paragrap h 7 , SKVWES T admit s tha t SKYWEST' s W& B Manual , SP4i00 , Par t Xll . Chapte r3 , paragrap h 2.1. 2 require s th e loadin g agen t t o verif y th e piec e coun t o f al l Standar d Checked , lleav y Checked , an d planesid e loaded/Servic e Ite m Baggag e upo n completio n o f loading . 8 . I n respons e t o Paragrap h 8 , SKYWES T admit s tha t SKYWEST' s W& B Manual , SP4100 . Par t Xll , Chapte r4 . paragrap h 8. 9 require s th e loadin g agen t t o writ e th e tota l numbe ro f heav y checke d baggag e loade d i n eac h carg o bi n o n th e CL R i n th e "lleav y Checked " block . 9 . i n respons e t o Paragrap h 9 . SKYWES T admit s tha t SKYWEST' s W& B Manual , Chapte r 4 , paragrap h 1 1 - Aircraf t Loading , contain s th e warning :



# A WARNIN G • INACCURAT E LOADING , REPORTING , O R FAILUR E T O REPOR T INFORMATIO N COUL D CAUS E ISSUE S WIT H AIRCRAF T PERFORMANC E AN D HANDLING , RESULTIN G I N TH E ENDANGERMEN T O F HUMA N LIFE .

FA A CaseNos.:20llNM060010an d 201INM06001 1 SKYWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE R10 . I

n respons e to Paragrap h 10 , SKYWES T admit s tha t o n Novembe r

17 , 2010 , a

t Denver International Airpor

t (DEN) , Denver , Colorado , SKYWES T loade dpassenger s an d baggag e ont o N702SK , t

o b e operate da s Fligh

t 657 3 boun dfo

r Yamp aValle y Airpor

t {!-IDN),Hayden Colorado . 11 . I n respons e to Paragrap h 11 , SKYWES T admit s tha t SKYWEST' s personne l a t DE N loade dthre e (3 ) heav y checke dbags , marke dwit h aheav y ba g tag , ont o th e aircraft , bu t di dno t account fo r tw o (2 ) o f

the mo n th e CL Rfo r Flight 6573 . 2 . I n respons e to Paragrap h 12 . SKYWES T admit s tha t SKYWES T thereafter

operate d N702S K a s Flight 657 3 1 0 HDN . 3 . I n respons e to Paragrap h 13 , SKYWES T i s withou t sufficient informatio n or

knowledg e fro mwhic h to for

mabelie f

a s to th e trut

h o f th e allegatio n an dtherefore denie s eac h an d every , all an

dsingular , allegation s containe dtherein , an deac h an dever} ' par

t thereof , bot h generall y an

dspecifically , conjunctivel y an ddisjunctively .

!4 . i n respons e t

o Sectio n iii , paragraph s 1 (a ) - (e) , 2 an d3 , S K YWE S r denie s eac h an d ever>' , all an dsingular , allegation s containe dtherein , an deac h an dever> ' par

t thereof , bot h generall y an

dspecifically , conjunctivel y an ddisjunctively . 5 . i n respons e t

o Sectio n iii , paragrap h 2 , SKYWES T denie s eac h an devery , ail an dsingular , allegation s containe dtherein , an deac h an dever y par t thereof , bot h generall y an

d specifically , conjunctivel y an ddisjunctively .

FA A Cas e Nos. ; 201INM06UU1 0 an d201 1 NM0600 n SKYWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE R16 . I

n respons e t o Sectio n 111 , paragrap h 3 , SKYWES T denie s eac h an devery' , al l an dsingular , allegation s containe dtherein , an deac h an dever y part thereof , bot h generall y an d specifically , conjunctivel y an ddisjunctively .

FA A Cas e No . 2011NM06001 1

I . SKYWES T admit s tha t i t wa s advise dthroug h aFina l Notic e o f Propose dCivi l Penalty , FA A Cas e No . 20 1 ]NM0600 i 1 . tiial tii e Compiainan i propo.se dt o asses s acivi l penalt y i n th e amoun t o f $99,000 , an do n Ma y 31 , 20I I SKYWES T submitte dauTiite n reques t for ahearing . 11 . 1 . I n respons e t o Paragrap h 1 , SKYWES T admit s tha t i t i s no w an dwa s a

t al l lime s materia l hereto , th e holde r

o f Schedule dAi r

Carrie r Certificat e No . SWIAO I 1 A , an dconduct s it s operation s pursuan t

l o Part 12 1 ofth e Federa l Aviatio n Regulation s (FAR) . 2 . I n respons e t o Paragrap h 2 , SKYWES T admit s tha t Paragrap h D08 5 o f

SKYWEST' s Operation s Specification s (O p Specs ) authorize s SKYWES T t o us e N410SW , a Bombardie r

CL-600-2B1 9 civi l aircraft , i n th e conduc t

o f SKYWEST' s Part

12 1 operations .

FA

A Cas e Nos. : 201INMU600I O an d2UI1NM060U

M SKYWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE

R3 . I

n respons e t o Paragrap h 3 , SKYWES T admit s tha t Paragrap h D08 5 o f

SKYWEST' s OpSpec s authorize s SKYWES T to us e N984CA . aBombardie r CL-600-2B1 9 civi l aircraft , i n th e conduc t

o f SKYWEST' s Par

t 12 1 operations . 4 . I n response ; t

o Paragrap h 4 , SKYWES T admit s tha t Paragrap h D08 5 o f

SKYWES'F' s OpSpec s authorize s SKYWES T to us e N41ISW , aBombardie r CL-600-2B1 9 civi l aircraft , i n th e conduc t

o f SKYWEST' s Par

t 12 1 operations . 5 . I n responst ; to Paragrap h 5 , SKYWES' F admit s tha t Paragrap h A09 8 o f

SKYWEST' s OpSpec s rt.'quir

e tha t aircraf t loadin g fo

r Bombardie r

CL-600-2B1 9 aircraf

t be accomplishe di

n accordanc e wji

b SKYWEST' s Weigh

t < t J3a)anc e Operation s Mainial , SP4100 , Piir

t Xll , revisio n Ori g o f

1 AP R1 0 (W& B Manual) . 6 . I n responst ^ t o Paragrap h 6 , SKYWES T admit s tha t SKYWEST' s W&B Manua l contain s th e loadin g schedule s an dinstruction s fo r SKYWEST' s Bombardie r CL-600^2B1 9 aircraft . 7 . I n respons e l o Paragrap h 7 , SKYWES T admit s tha t SKYWEST' s W&B Manual , Chapte r 2 , paragrap h 5 8 define s "Standar dCheeke dBags" ' a s an y bag weighin g 5 0 pound s o r less . 8 . I n response ; to Paragrap h 8 , SKYWEST' s W&B Manual , Chapte r 2 , paragrap h 5 0 define s "Planesid e Valet " a s equivalen t t o aPlanesid e Loade dBa

g or Servic e Item . 9 . I n response ; l o Paragrap h 9 , SKYWES T admit s tha t SKYWEST' s W&B Manual , Chapte r 2 , paragrap h 4 9 define s "Piancsid e Loade dBag " a s an y bag o r ffc mihai i s place da

f (h ^

FA A Ciis e Nos. : 201INM06UUI 0 an d2011NM06001 1 SKYWES T AIRLINES . INC.' S FIRS T AMENDE D ANSWE Rdoo r or step s o f a n aircraf t or i n th e passenge r

loadin g bridg e an

dsubsequentl y place di

n th e aircraf t carg o bin/pit . 10 . I n respons e to Paragrap h 10 , SKYWES T admit s tha t SKYWEST' s W&B Manual , Chapte r 2 , paragrap h 2.A.2 4 define s "Heav y Checke dBags " a s an y bag weighin g mor

e tha n 5 0 pounds , bu

t les s tha n 10 0 pounds . 11 . I n respons e t

o Paragrap h 1 I , SKYWES T admit s tha t SKYWEST' s W&B Manual , Chapte r 3 , paragrap h 2.D . i require s th e loadin g agent to mari c th e numbe r

ofstandar d an dheav y bag s o n th e Carg o Loa dRepor t (CLR) . 12 . I n respons e lo Paragrap h 12 . SKYWES T admit s tha t SKYWEST s W&B Manual , Chapte r 3 . paragrap h 2.1. 2 require s th e loadin g agent to verif y th e piec e count

o f all StandardCheeked , lleav y Checked , an dplanesid e Loaded/Servic e Ite mBaggag e upo n complefio n of

loading . 13 . I n respons e to Paragrap h 13 , SKYWES T admit s tha t SKYWEST' s W&B Manual , Chapte r 4 , paragrap h 8. 8 require s th e loadin g agent to uTit e th e tota l numbe r o f Standard Cheeke dBaggag e loade di n eac h carg o bin o n th e CL Ri n th e "Standar dCheeked " block . 14 . I n respons e l o Paragrap h 14 , SKYWES T admit s thai SKYWEST' s W&B Manual , Chapte r 4 , paragrap h 8. 9 require s th e loadin g agent l o write th e total numbe r o f Heavy Checke dBaggag e loade di n eac h carg o bi

n o n th e CL Ri n th e "Heav y Checked* ' block . 5 . I n respons e to Paragrap h 15 , SKYWES T admit s tha t SKYWESP s W&B Manual , Chapte r 4 , paragrap h 8.1 0 require s th e loadin g agent to writ e th e loia

l number o f

FA A Cas e Nos. : 201INM0600I O an d201 1 NMU600I I SKYWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE Rplanesid e valet baggag e loade di

n eac h carg o bi

n o n ih e CL Ri n the "Planesid e Valet/Servic e Items " block . 16 . i n respons e t

o Paragrap h 16 , SKYWES T admit s tha t SKYWEST' s W&

B Manual Chapte r 4 , paragrap h 1 1 - Aircraf t Loading , contain s th e warning :

/ 3 WARNIN G - INACCURAT E LOADING , REPORTING , O R FAILUR E T O REPOR T INFORMATIO N COUL D CAUS E ISSUE S WIT H AIRCRAF T PERFORMANC E AN D HANDLING . RESULTIN G I N TH E ENDANGERMEN T O F HUMA N LIFE .

7 . I n respons e l o Paragrap h 17 . SKYWES T admit s tha t o n Novembe r

22 , 2010 . a

t Billing s Loga n International Airpor

t (BIL) . Billings . Montana , SKYWES T loade dpassenger s an d baggag e ont o N410SW , to b e operate da s Flight 465 9 boun dfo

r Salt Lak e Cit y International Airpor

t (SLC) , Sal

t Lak e City , Utah . 8 . I n respons e to i*aragrap

h 18 , SKYWES T i s withou t sufficient informatio n or

knowledg e fro mwhic h to for

mabelie f

a s to th e trut

h ofth e allegatio n tha

t SKYWEST' s personne l a t BI L loade d3 8 StandardChecke dBags , an dtw o Heavy Checke dBag s marke dwit h a Heavy Ba g Tag , ont o N4I0S W an dtherefor e denie s eac h an devery , al l an dsingular , allegation s containe dtherein , an deac h an dever

y par t thereof , bot h generall y an d specitleally , conjunctivel y an ddisjunctively .

FA A Cas e Nos. : 2011NMU600I O an d20IINM0600I I SKYWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE R19 . I n respons e t o Paragrap h 19 , SKYWES T admit s that th e CL Rfo r

Pligh t 465 9 liste d"4 0 Standar dChecke dBags " an d" 0 Heav y Checke dBag s o n boar dN410SW " 20 . I n respons e t o Paragrap h 20 , SKYWES T admit s tha t i t operate dN410S W a s Fligh t 465 9 l o SLC . IV . 21 . I n respons e t o Paragrap h 21 , SKYWES T admit s tha i o n Decembe r 14 , 2010 , a

t Lo s Angele s Internationa l Airpor t (LAX) , Lo s Angeles , California , SKYWES' F loade d passenger s an dbaggag e ont o N984CA , l o b e operate da s Fligh t 669 2 boun dfo

r Sa n Dieg o Inlernationa l Airpor t (SAN) , Sa n Diego , California . * 22 . I n respons e t o Paragrap h 22 , SKYWES' F i s withou t sufficien t

informaiio n o r

knowledg e iro mwhic h l o for

mabeiiel'a s l o ih e irul h ofth e allegatio n tha t SKYWEST' s personne l a t LA X loade d1 9 Standar dCheeke dBags , an don e Heav y Checke dBa g marke dwit h a Heav y Ba g Tag , ont o N984CA , an dtherefor e denie s eac h an devery , al l an dsingular , allegation s containe dtherein , an deac h an dever y par t thereof , bot h generall y an d specifically , conjunctivel y an ddisjunctively . 23 . I n respons e t o Paragrap h 23 , SKYWES T admit s tha t th e CL Rfo r

Fligh t 669 2 liste d"2 0 Standar dBags " an d"' 5 Heav y Bags " o n board . 24 . I n respons e t o Paragrap h 24 , SKYWES T admit s tha t i t operate dN984C A a s Fligh t 669 2 t o SAN . V .

FA A Cas e Nos. : 201INM0600I 0 an d20IINM06001 I SKYWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE R25 . I

n respons e to Paragrap h 25 , SKYWES T admit s tha t o n December

15 , 2010 . a

t LAX , SKYWES' f

loade dpassenger s an dbaggag e ont o N4 1 ISW . to be operate da s Fligh t 480 0 boun dfo r SAN . 26 . I n respons e t

o Paragrap h 26 , SKYWES T i s withou t sufncien l informatio n o r knowledg e fro mwhic h to I'on

n abelie f a s to th e trut

h ofth e allegatio n tha

t SKYWE S I' s personne l a t LA X loade d4 3 StandardChecke dBags , fo r Heavy Checke dBag s marke dwit h a Heav y Ba g Tag . an d1 2 planesid e valet bag s ont o N4 I IS W an dtherefore denie s eac h an d ever>' , all an dsingular , allegation s containe dtherein , an deac h an dever y par t thereof , bot h generall y an dspecifically , conjunctivel y an ddisjunctively . 27 . I n respons e lo Paragrap h 27 , SKYWES' f admit s tha

t th e CL Rfo r Fligh t 480 0 liste d'-5 9 StandardChecke dBags" , " 0 Heavy Checke dBags" , an d''0' " planesid e vale t bag s o n board''. 28 . I n respons e to Paragrap h 28 , SKYWES T admit s tha t i t operate dN4 1 1S

W a s Fligh

t 480 0 to SAN . VI . 29 . I n respons e lo Sectio n V

L paragraph s 1 (a ) - (e) , 2 an d3 , SKYWES T denie s eac h an d ever>' , all an

dsingular , allegation s containe dtherein , an deac h an dever} ' par

t thereof , bot h generall y an dspecifically , conjunctivel y an ddisjunctively .

FA A Cas e Nos. : 201INM060UI 0 an d2OI1NM06U01 1 SKYWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE R 1 030 . I

n respons e l o Sectio n VI , paragrap h 2 , SKYWES T denie s eac h an dever>' . all an d singular , allegation s containe dtherein , an deac h an dever y par t thereof , bot h generall y an dspecifically , conjunctivel y an ddisjunctively . 31 . I n respons e t

o Sectio n VI , paragrap h 3 , SKYWES'l " denie s eac h an devery , all an d singular , allegation s containe dtherein , an deac h an dever

y par t thereof , bot h generall y an dspecifically , conjunctivel y an ddisjunctively .

AFFIRMATIV E DEFENSE S FAA Cas e Nos . 20nNM06001 0 an d20nNM06001 1

FIRS T AFFIRMATIV E DEFENS E A s an dfo r aseparat e an

ddistinc t defense . SKYWES T alleges : 1 . 'Fh e sanctio n sought

b y Complainan t

i s unwarrante db

y th e facts , safet

y i n commerc e an

dth e publi c interes t

an di s not

only excessive , but , fa

r exceed s policy , preceden t an dComplainant' s ow n Sanctio n Guidanc e Table . Further , th e sanctio n i s compounded , i n violatio n ofth e Complainant' s ow n Sanctio n Guidanc e Table . SECON D AFFIRMATIV E DEFENS E A s an dfo r aseparat e distinc t

defense , SKYWES T alleges :

FA A Cas e Nos. : 2UI I NM060UI 0 an d2011NM06U0I I SKYWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE R I ITh e Complainant' s ease , i s unwarrante dan dwithou t basi s or jurisdictio n i

n la w or fact . THIRD AFFIRMATIV E DEFENS E A s an dfo r aseparat e distinc t

defense , SKYWES T alleges :

I . Fh e complaine do f

aircraf t weight differentials , i

f any , were nominal a

t bes t an dha d absolutel y n

o effect o n aircraf i cente r o f gravity , performance , performanc e computation s or safety . FOURTH AFFIRMATIV E DEFENS E A s an dfo r aseparat e distinc t

defense , SKYWES T alleges :

I . SKYWES' f

ha s proactivel y mitigate dan y an dall damag e suc h tha t thi s actio n i s unwaiTante db

y polic y o r

th e nee dfo

r safety . Specifically , SKYWES T has : i . Counsele dal l personne l involve di n th e loadin g an dcountin g ofth e bag s followin g eac h ofth e allege dincidents ; ii . Issue dSKYWES T Custome r Servic e Trainin g Bulleti n 2010-14 . Designate dLoadin g Agen t Responsibilities , directe da l providin g additiona l trainin g i n avoidin g bag coun t discrepancies ; iii . Issue dSKYWES T Custome r Ser\'ic e Trainin g Bulleti n 2010-04 , Aircraf t Loadin g Procedures , directe da

t providin g additiona l trainin g i n avoidin g ba

g count discrepancies ; iv . Update dan drevise dth e aircraf t loadin g procedure s set

fort h i n it s Statio n Operation s FA A Cas e Nos. : 2011NM0600I U an d201INM0600I I SKYWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE R 1 2Manua l S P 550 0 to specificall y addres s sai dproblem s an densur e futur

e compliance ; V . Implemente dinitiative s l o ensur e all station s are physicall y staffe dto allo w on e agent to directl y accoun t

fo r th e aircraf

i loadin g proces s o n eac h SKYWES T Might , to ensur e accurat e physical baggag e counts , carg o weights , an dweight an dbalanc e communicatio n wit

h fiight deck crews ; vi . Performe dinternal evaluation s o f carg o loa dreportin g an ddetermine dtha t complianc e ha

dbeen achieved .

FIFTH AFFIRMATIV E DEFENS E A s an dib r

aseparat e distinc t

defense , SKYWES' F alleges :

I . Th e averag e weigh t

program s contemplate db y AC120-27 E full

y acknowledge s tha

t th e us e o f actual baggag e an

dpassenge r

weight s are impractical , an db y thei r ver> ' nature , permi t discrepancie s betwee n wha t i s containe di

n th e loa dmanifes t

an dth e actual weight

ofth e aircrafi . SIX l H AFFIRMATIV E DEFENS E A s an dfo r aseparat e distinc t

defense , SKYWES' F alleges :

L An y an dall discrepancie s upo n whic h thes e action s are base dare th e produc t o f simpl e fuima n arithmeti c erro r

an di n n o wa y ar e indicativ e o f

SKYWEST' s regulatory complianc e dispositio n a s all relevan t employee s wer

e adequatel y traine dan

dqualifie dan

dhav e sinc e receive dadditional trainin g an dinternal audit s hav e show n adequat e complianc e level s ha s been FAA Cas e Nos. : 201INM06001 0 an d2011NM06U0I I SKYWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE R 1 3reached . SEVENT H AFFIRMATIV E DEFENS E

A s an dfo r aseparat e distinc t

defense . SKYWES T alleges :

1 . SKYWES T ha s take n al l necessary correctiv e action s to avoi drepeate dmishap s suc h tha t additiona l penaltie s are redundan t an dwill not

resul t i n an y increas e i

n safety . WHEREFORE , i

t i s praye dtha

t th e Administrativ e Law Judg e not ente r a n orde r tha t SKYWES T b e assesse dcivi l penaltie s i n th e amount

o f $33,000.0 0 an d$99,000.00 , respeeiively . O r i n an y othe r amount ; tha

t th e Complaint s b e dismisse dwit h prejudice ; an dfo

r suc h other

an d further relie f a s ma y b e deeme dappropriate .

DATE D thi s l l" ' da

v o f October . 2011 .

lae l L . Dworki i Co-Counse l for

SKYWES T Airline s

FA A Cas e Nos. : 201INM0600I 0 an d 20I1NM06001 1 SKYWES T AIRLINES . INC.' S FIRS 1 AMENDE D ANSWE R 1 4CERTIFICAT E O F SERVIC E

'Fh e undersigne dhereb y certifie s tha t o n thi s 11' ^ da y o f

October , 20 1 I , atru e an dcorrec t cop y ofth e foregoin g SKYWEST' S FIRS T AMENDE D ANSWE RAN D AFFIRMATIV E DEFENSE S wa s serve da s follows : Th e Flonorabl e Richar dC . Goodwi n Jeffre y M . Harpe r Offic e o f Hearings , M-2 0 Federa l Aviatio n Administratio n 120 0 Ne w Jerse y Avenue , S.E . Northwes t Mountai n Region . ANM- 7 Eas t Buildin g Groun dFloor , Roo mEI2

- 160 1 Lin dAvenu e S.W . 32 0 Renton , Washingto n 9805 7 Washington , D.C . 2059 0 FA X (425 ) 227-100 7 J hedera l Lxpress ) (HicslfHi/ e an dFedera l Express } Federa l Aviatio n Administratio n 80 0 Independenc e Avenu e S W Washington , D C 2059 1 .^ttn : Hearin g Docke t

Clerk . AGC-43 0 Wilbu r Wrigh t Building-Suit e 2W100 0 {Federa l Express ]

Sher i L . Becke r

FA A Cas e Nos. : 201INM0600I 0 an d201INM06001 1 SKVWES T AIRLINES , INC.' S FIRS T AMENDE D ANSWE

R 1 5