## GARDERE

# ~!:ccRECEIVED ··._-'_ 

### attorneys and counselors • www.gardere.com
Direct Dial: 713-276-5730 Direct Fax: 713-276-6730 Email: pmclaucblan@gardere.com 

## ,_ "'b 

## p i; It'' {**~--.** :: 

# JUL 3 12013 HEARING DOCKET July 30, 2013

VIA UPS NEXT DAY AIR 

### Federal Aviation Administration 600 Independence Avenue, SW Wilbur Wright Building, Suite 2W1000 Washington, D.C. 20591 Attention: Hearing Docket Clerk, AGC-430 Re: FDMS No. FAA 2013-0286; 2011EA700202; In the Matter of Radio Holland USA, Inc.; U.S. Department of Transportation, Office of Hearings, Washington, D.C. Dear Sir or Madam: Please find enclosed the original and (1) 

### one copy ofRadio Holland USA, Inc.'s Response to Complainant's First Set of Interrogatories, Request for Production of Documents and Request for Admissions for filing in the above-referenced matter. I would appreciate you returning a date-stamped copy of the document to me in the enclosed self-addressed stamped envelope. · Thank you for your assistance in this matter. If you have any questions or concerns, please do not hesitate to contact me.

PAM:seb Enclosure**dMdlllRIOW~!l:.tl&vElL** LLP 

### Very truly yours,

# ~d-A<~ Peter A. McLauchlan

1000 Louisiana, Suite 3400, Houston, Texas 77002-5011 • 713.276.5500 Phone • 713.276.5555 Fax Austin • Dallas • Houston • Mexico City 

## - ... -

# . . 

# ..

U.S. DEPARTMENT OF TRANSPORTATION FEDERAL AVIATION ADMINISTRATION OFFICE OF HEARINGS

WASHINGTON, D.C.

In the Matter ofRadio Holland USA, Inc. 

### 2011EA700202 FDMS No. FAA-2013'-0286 ·
Richard C. Goodwin, U.S. Administrative Law Judge 

# RECEIVED JUL 3 12013 

# HEARING DOCKET

RADIO HOLLAND USA, INC.'S RESPONSE TO COMPLAINANT'S FIRST SET OF INTERROGATORIES, REQUEST FORPRODUCTION OF DOCUMENTS AND REQUEST FORADMISSIONS Pursuant to 14 C.F.R. 13.220 and Rules 33, 34 and Rule 36 ofthe Federal Rules ofCivil

----·- -·------------- --···-·----**-··~·--·----** 

### Procedure, Radio Holland USA, Inc. ("RH") responds to Complainant's First Set of Interrogatories, Request for Production ofDocuments and Request for Admissions.

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### Respectfully submitted, GARDERE WYNNE SEWELL**L~** 

# /.a_

# ~d-Ae~~ By: PeterA. McLauchlan Texas BarNo. 13740900 Anacarolina Estaba Texas BarNo. 24085298 1000 Louisiana Street, Suite 3400 Houston, Texas 77002 Telephone: 713.276.5370 Facsimile: 713.276.6370 Email: pmclauchlan@gardere.com Email: aestaba@gardere.com ATTORNEYS FORRESPONDENT, RADIO HOLLAND USA, INC.
1

### CERTIFICATE OF SERVICE 

### I, Peter A. 

### McLauchlan, do hereby certify that true and correct copy of the foregoing instrument was served upon the following parties as indicated below on this 30th day of July, 2013:

VIAUPS NEXT DAY DELIVERY 

### Jeanine C. Gotimer Attorney at Law Federal Aviation Administration 1 Aviation Plaza. Jamaica, NY 11434 VIAUPS NEXT DAY DELIVERY 

### The Honorable Richard C. Goodwin Administrative LawJudge Office ofHearings, M-20 U.S. Department ofTransportation 1200 NewJersey Avenue, S.E. (E11-310) Washington, D.C. 20590 VIA UPS NEXT DAYDELIVERY


### · ··Federal Aviation Administration (Original andone copy) 600 Independence Avenue, S.W. Washington, D.C. 20591 Attn: HearingDocket Clerk, AGC-430 WilburWrightBuilding -Suite 2W1000

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### 2

# Jf'Ld.}t~ Peter A. McLauchlan

### GENERAL OBJECTIONS TO DISCOVERY REQUESTS 

### 1. Discovery is ongoing in this action. As such, RH reserves the right to supplement its responses to these requests. 2. RH objects to these requests to the extent that they require it to marshal its available proof or the proof it intends to offer at trial in violation ofthe Federal Rules of Civil Procedure and the attorney work product doctrine. The responses given below are based upon facts currentlyknown and information currently available to RH. 3. Rfl objects generally to requests propounded by Co!Ilplainant to the extent that they purport to impose a different or greater burden on RH in responding than is allowed or · required by the Federal Rules of Civil Procedure. To the extent that RH is required to respond to these requests, it is only required by the Federal Rules ofCivil Procedure to search for and produce responsive documents within its possession, custody, and control.**~** 

### will produce all relevant, non-privileged documents currently in its possession, custc)dy, and control as they are kept in. the _usu'!.l_course of business consistent with Federal Rules of Civil Procedure. To the extent that these requests seek to impose a greater burden in searching for responsive documents contained in those documents or contained in Complainant's own documents, RH objects on the ground that the requests forproduction are undulyburdensome. 4-.

- RH objects to the produGtion ofinfonnati911 that is within Complainant's possession or control orthat is more readily accessible to ComPJainant orfhal are publicly-available.

- 5. RH objects to any presumption, pursuant to Federal Rules of Civil Procedure, that any document it produces that was not prepared or created by it, but is a document received from some other entity and maintained in its files, is authenticating. To the extent that any document produced by RH that was prepared or created by some other person or entity, RH has no way ofknowing ifsuch document is authentic andreserves the right to contest such document's authenticity at trial. 6. RH objects to any definition, instruction, orrequest that seeks to require it to produce or identify documents that are in the care, custody, or control of a third-party or that are already in Complainant's possession. Any such definition, instruction, or request is overlybroad andundulyburdensome. 7. RH objects to any request to the extent such request violates the attorney-client privilege, attorney work product doctrine, orjoint defense privilege.

3
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### ANSWERS TO INTERROGATORIES INTERROGATORY NO.1: Identify the names, titles, business or home addresses and telephone numbers of each person whomthe Respondent intends to call as a witness at the hearing ofthis matter. ANSWER: Damon Cole Service Engineer 10416New Berlin#8 Jacksonville, FL 32226 Tel.:(904) 571-6705 Subject to and without waiving the General Objections, discovery is ongoing and RH reserves its right to supplement this interrogatory. INTERROGATORY NO.2: Provide the substance ofthe testimony to be offeredbyeach ofsaidwitnesses. ANSWER: Damon Cole will provide testimony related to his practice, training and knowledge ofreleasing and emptyingbutane containedin soldering ironsbeforeboarding a passenger carrying flight. INTERROGATORY NO.3: Withrespectto each expert witnyss identifiedinresponse torequestNos. 1 and 2 above: (a) identifythe subject matter onwhichthe expert is expectedto testify; (b) list the substance ofthe facts and opinions to whichthe expertis expectedto testify; (c) provide a summary ofthe grounds for each opinion; (d) Ifthe Respondent intends to introduce into evidence or otherwise rely upon a written curriculum vitae or other written document listing the expert's professional qualifications, identify and attach copies ofall such documents.
ANSWER: Subject to and without waiving the General Objections, discovery is ongoing and RH reserves itsright to supplementthis interrogatory.

4

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### INTERROGATORY NO.4: 

### To the extent not encompassed in your response to request Nos. 1, 2 and 3 above, identify and produce statements of all individuals who spoke to, or were interviewed by, the Respondent regardingthis matter. ANSWER: 

### RH objects to this request as vague, overbroad, ambiguous, compound and multifarious. Subject to and without waiving the General Objections and the foregoing objections, after a ·due diligent search, RH has not identifiedany documents responsive toJhis

## in~yrrogatory._ INTERROGATORY NO.5: 

### Identify and produce copies of any and all documents on which the Respondent anticipates relying, or will rely, in support ofthe case it will present at the hearing in this matter, including butnotlimitedto documents you intend to introduce into evidence. ANSWER: 

### RH objects to this request as vague, overbroad, ambiguous, compound and multifarious. Subject to and without waiving the General Objections and the foregoing objections, RH will rely on documents producedbythe.fM,

# Ag~nt Louis Fernandez's deposition, and any other documents necessary to support its defense. Discovery.is ongoing-and RHreservesitsright·to

# suppl~ment this interrogatory. INTERROGATORY NO.6: 

### Set forth and describe each incident where Mr. Cole had a soldering iron confiscated while traveling onbehalfofRespondent. ANSWER: 

### Prior to or following this incident, Mr. Cole has had some soldering irons confiscated while traveling. INTERROGATORYNO.7: 

### Identify each and every companypolicy that exists for employees traveling with tools, including soldering irons. ANSWER: 

### RH has a policy to field personnel and personnel in service and projects directing field service personnel regarding carrying ofbutane soldering irons on flights.

5

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### INTERROGATORY NO.8: 

### Describe in full detail the Department ofTransportation Hazardous Materials Regulations (DOT HMR) general awareness/ familiarization training provided to Respondent's employee Damon Cole, including the name and address ofthe person who provided training to Mr. Cole, the date the training was given, and the substance ofthe training given. ANSWER: 

### RH provides a training course on DOT HMR general awareness/familiarization, including subjects reiating to Safety (both generat··and area specific)-, Personal Development

## _and

__ Customer Service, which are providedthrough Mastery Technologies, Inc. INTERROGATORY NO.9: 

### Describe in full detail the DOT HMR function-specific training provided to Respondent's employee Damon Cole including the name and address ofthe person who provided training to Mr. Cole, the date the training was given, and the substance ofthe training given. ANSWER: 

### Training is providedbyMastery Technologies, Inc. INTERROGATORY NO. 10: 

### State the factual basis for Respondent's belief that Mr. Cole received general awareness/ familiarization training pursuant to 49 CFR 172.702(c) priorto March 4, 2011. ANSWER: 

### Mr. Cole received general awareness/ familiarization training through Mastery Technologies, Inc.

6

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### RESPONSE TO FIRST REQUEST FORPRODUCTION OF DOCUMENTS REQUEST FORPRODUCTION NO. 1: Produce copies ofall materials relied upon and/or consulted in responding to the Agency's First Set ofInterrogatories and First Requests for Admissions. 

### RESPONSE: RH objects to this request as vague and overbroad. Subject to and without waiving the General Objections andthe foregoing objections, seeRH000001-RH000042. 

### REQUEST FORPRODUCTION NO.2: Provide copies ofeach and every company policy that exists for employees traveling with tools including soldering irons. 

### RESPONSE: Subject to and without waiving the General Objections, see RH000027-RH000030. 

### REQUEST FORPRODUCTION NO.3: Produce copies of any- statements from ·any person whom Respondent or its representative. interviewedin connection withthe instant matter. 

### RESPONSE: Subject to and without waiving the General Objections, after a due diligent search, RH has not identified any documents responsive to this request. RH reserves the right to supplement this request. 

### REQUEST FORPRODUCTION NO. 4: Produce copies of any notes from interviews of any person Respondent or its representative interviewedinconnection withthe instantmatter. 

### RESPONSE: Subject to and without waiving the General Objections, after a due diligent search, RH has not identified any documents responsive to this request. RH reserves the right to supplement this request. 

### REQUEST FORPRODUCTION NO. 5: Produce copies of all documents upon which Respondent intends to rely at the hearing on this matter. 

### RESPONSE: 7
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### RH objects to this request as vague, overbroad, and ambiguous. Subjectto and without waiving the General Objections andthe foregoing objections, please referto answer to Interrogatory No. 5herein. 

### REQUEST FORPRODUCTION NO.6: Produce a copy of each certification showing that Mr. Cole was trained and tested in general awareness/ familiarization training as requiredbythe DOT HMRat49 CFR §172.704 (a)(l). 

### RESPONSE: Subject to and without waiving the General Objections and the -foregoing objections, see - RHOOOOOl-26 and RH000031-42. 

### REQUEST FORPRODUCTION NO.7: Produce a copy of the training materials used to train Damon Cole in DOT HMR general awareness/ familiarization training. 

### RESPONSE: Subject to and without waiving the General Objections and the foregoing objections, see**RHOD0001-26_~nd** 

### RH000031-42. 

### REQUEST FORPRODUCTION NO.8: Produce a copy ofeach certification showing that Mr. Cole was trained and tested in hazardous material trainingin accordance with the requirementsprescribedin Subpart H ofthe DOT HMR. 

### RESPONSE: Subject to and without waiving the General Objections, after a due diligent search, RH has not identified any documents responsive to this request. RH reserves the right to supplement this request. 

### REQUEST FOR PRODUCTION NO.9: Produce a copy of the training materials used to train Damon Cole in hazardous materials training in accordance with the requirements prescribed in Subpart H ofthe DOT HMR. 

### RESPONSE: Subject to and without waiving the General Objections, after a due diligent search, RH has not identified any documents responsive to this request. RH reserves the right to supplement this request.

8
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### REQUEST FORPRODUCTION NO. 10: 

### Produce a copy of all testing materials used to test Damon Cole in DOT HMR general awareness/ familiarization training. RESPONSE: 

### Subject to and without waiving the General Objections and the foregoing objections, see RHOOOOOl-26 andRH000031-42. REQUEST FORPRODUCTION NO. 11: 

### Produce a copy ofall testing materials used to test Damon Cole in DOT HMR function-specific training. RESPONSE: 

### Subject to and without waiving the General Objections and the foregoing objections, see RHOOOOOl-26 and RH000031-42.

9

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### RESPONSE TO REQUEST FORADMISSIONS REQUEST FORADMISSION NO. 1: 

### On or about March 4, 2011, Damon Cole travelled onbehalfofRespondent aboard US Airways Flight4084 from Norfolk, VA to Philadelphia, PA. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 2: 

### Damon Cole offered an Ultra Torch soldering iron in his checked baggage for transportation aboard US Airways Flight 4084 from Norfolk, VA to Philadelphia, PA on or about a March 4, 2011. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 3: 

### -Tiie tJlfniTorch solderihg-iron-Mr: Cole used,-in-or aboutMarch20ll,in the_ pe-r:f<?rmance ofhis duties for Respondentusedbutane fuel.

- . . - ··· -- RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 4: 

### The Material Safety Data Sheet (MSDS) Respondent provided to Complainant on April 7, 

### 2011 is accurate. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 5: 

### The Material Safety Data Sheet (MSDS) Respondent provided to Complainant on April 7, 

### 2011 describes the proper shipping name ofbutane fuel as Petroleum gases, liquefied. RESPONSE: 

### Admit.
10

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### REQUEST FORADMISSION NO. 6: 

### The Material Safety Data Sheet (MSDS) Respondent provided to Complainant on April 7, 2011 describes the Class and Division Number ofbutane fuel2.1 (Flammable Gas). RESPONSE: 

### Admit. REQUEST FORADMISSION NO.7:

- -- --- .. 

### The Material Safety Data Sheet (MSDS) Respondent provided to Complainant on April 

# 1: 2011 describes the UN Number ofbutane fuel as UN-1075. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 8: 

### The Material Safety Data Sheet (MSDS) Respondent provided to Complainant on April 7, 2011 describes the required labels for butane gas as Flammable Gas label on eachnon-bulkpackage.

- RESPONSE:-



### Admit. REQUEST FORADMISSION NO.9: 

### Butane fuel is regulated by the Department ofTransportation Hazardous Materials Regulations, 49 CFR 171 et. seq. (DOT HMR). RESPONSE: 

### Admit. REQUEST FOR ADMISSION NO. 10: 

### Theproper shipping name ofbutane fuel is Petroleum gases, liquefied. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 11: 

### Petroleum gases, liquefied is in Hazard Class 2.1 and has an assigned identification number of UN 1075.
11

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### RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 12: 

### The properlabel for Petroleum gases, liquefiedis FLAMMABLE GAS. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 13: 

### Petroleum gases, liquefied are hazardous materials forbidden for transportation aboard a passenger carrying flight. RESPONSE: 

### Deny. REQUEST FORADMISSION NO. 14:



### - --Mt-:- Cole ·offered the Ultra--Torch- soldering -iron for

# trans_p_o:(t~t!on**~board** US Airways Flight 4084 from Norfolk, VAto Philadelphia, PA onor about a March4, 2011 in

# a -non-bulkpackage. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 15: 

### Mr. Cole offered the Ultra Torch soldering iron for transportation aboard US Airways Flight 4084 from Norfolk, VA to Philadelphia, PA on or about a March 4, 2011 in a non-bulk package whenhe failed to ensure it was purged ofPetroleum gases. RESPONSE: 

### Deny. REQUEST FORADMISSION NO. 16: 

### At all times referredto inthe complaint, Damon Cole was employedbyRespondent. RESPONSE: 

### Admit.

12

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### REQUEST FORADMISSION NO. 17: 

### Damon Cole is employed by Respondent as a service engineer and has been so employed since August 2008. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 18: 

### Damon Cole in the course of his employment with Respondent uses commercial air transportation in the United States. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 19: 

### On or about March 4, 2011 Damon Cole was traveling with his necessary tools including the Ultra Torch UT-lOOSI soldering iron, onbehalfofRespondent.

- -- 

### RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 20: 

### Onorabout March4, 2011, Damon Cole knew thatbutane was a regulatedhazardous material. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 21: 

### While used during the course ofCole's employment with Respondent, the Ultra Torch soldering iron containedbutane fuel. RESPONSE: 

### Deny. REQUEST FORADMISSION NO. 22 

### The Ultra Torch soldering iron makes a hissing sound when turned on and button is depressed if it contains butane fuel in the reservoir.
13
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### RESPONSE: 

### Deny. REQUEST FORADMISSION NO. 23: 

### Damon Cole has previously had soldering Irons confiscated while traveling on behalf of Respondent. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 24: 

### On or about March 4, 2011, Damon Cole boarded US Airways Flight 4084 from Norfolk, Virginia to Philadelphia, Pennsylvania on behalf of Respondent during the course of his employment. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 25: 

### On or about March 4, 2011, Damon Cole offered in his checked baggage an Ultra Torch soldering iron for air transportation aboard US Airways Flight 4084, a passenger carrying flight from Norfolk, Virginia to Philadelphia, Pennsylvaniawith onwardtravel to Jacksonville, Florida. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 26: 

### Mr. Cole's checked baggage for US Airways Flight 4084 was not accompanied by a Shipper's Certification orDeclaration ofDangerous Goods at any time on or about March 4, 2011. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 27: 

### Mr. Cole's checked baggage for US Airways Flight 4084 on or about March 4, 2011 did not bear a Flammable Gas label.

14
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### RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 28: 

### Respondent's employees, including Damon Cole, were not instructed to label their tools for air travel priorto March 4, 2011. RESPONSE: 

### Deny. REQUEST FORADMISSION NO. 29: 

### Mr. Cole's checked baggage for US Airways Flight 4084 on or about March 4, 2011 was not marked with the proper shipping name and identification number for the butane fuel that is used in the Ultra Torch soldering iron. RESPONSE: 

### Deny. REQUEST FORADMISSION NO. 30: 

### Mr. Cole's checked baggage for US Airways Flight 4084 on or about March 4, 2011 did notbear a CARGO AIRCRAFT ONLY label. RESPONSE: 

### Admit. REQUEST FORADMISSION NO. 31: 

### On or about March 4, 2011 when Damon Cole, travelling on behalfofrespondent, offered the Ultra Torch in his checked baggage for US Airways Flight 4084, no shipping papers accompaniedthe checkedbaggage. RESPONSE: 

### Admit.

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## 000

# Radio 000

. 

## 000

.

Radio Holland USA Inc. 8943 GulfFreeway Houston, TX 77017 RE: 2011EA700202

---· Mr. Carlos Garcia Federal Aviation Administration Lead Investigator PO Box 861528 Warrenton, VA 20 187-1528

·DearMr. Garcia, Date: April?, 2011

Iam writing this letter in response to case 2011EA700202 regarding the alleged violation ofTitle 49 Code ofFederal regulations (49 CR). In relation to the transportation ofhazardous materials in air commerce, I have attached the following infommtion and present the detail below as perrequest ofMr. Earl Andreasen, Manager, WDC Security Field Office and to yourself, lead investigatorfor the FAA. The "Ultra torch model UT-IOOSI'' is atool that we regularly use on a daily basis within our working environment and we, Radio Holland USA Inc., do understand this type ofinstnunent is not allowed in air commerce without proper identification and classification as Hazcom materials. In light ofthis, Radio Holland-USA lnc;-is-banning-all-Butane-Soldering-irons (allmodels) fi'opt o_!!rJ!ir travels.

### yve_~a~e_ alternatives that will be implemented as follows: 1) Electric soldering irons will bereplaced when the need for airtravel is required. 2) Obtain Butane unit via local source at destination ifapplicable to thejob demand. Copies ofthe MSDS are attached for your review and have been distributed throughout our field service organization and administrative staff. Our warehouse managers in our 6 regions have obtained Hazcom training through Federal Express ICAO/IATA, dangerous goods shipper's seminar. Although this measure is in place, it is not enough for us. Radio Holland USA Inc. is assembling aHAZCOM training course that will have proofofcompliance for all ofourfield technicians. Our Houston based Warehouse and Logistics Coordinator, Daniel Charest will assemble atraining program and begin the training process in Q3 this year and expectto have all trained by calendaryear end for 2011. Daniel's final exam (included in this packet) is an example ofthe testing we will complete with each field technician. To prevent any future incidents, we have banned any Butane related tooling to be authorized for air commerce as mentioned above in the alternative measures. I hope this infonnation is adequate for you in the investigation and do look forward in hearing back from you on this matter. Please do not hesitate to call me with any further questions or detail that you may require.

RH000001

### U.S. Depat1menL_ ofTmnsportntioll 

### Federal Aviation Administration WDC SecurityField Office Security ondHazardous Malerials Safety

__ PO Box 861528 

### Warrenton, VA 20187-1528



### CERTIFIED MAIL- RETURN RECEIPT REQUESTED


### Date: 

# MAR 17··2011 Mr. Bl'iau Kraut Radio HollandUSA Inc. 

### 240

### Tolley Rand Ave Jacksonville, FL 32202 

### RB: 2011EA700202

Dear

### Mr. Kraut: Personnel ofthis office are investigating the circumstances sm"l'OUilding alleged violations ofTitle49 CodeofFederal regulations (49 CFR), pet1ainingto the transportation ofhazardous materials in ail' commerce. Specifically, the Federal Aviation Administration (FAA) is investigating an allegation that on March 4, 2011, 

### an employeeofRadio.Holland USA Inc. (RHI) located at 240

### Talley Rand Ave in Jacksonville, FL, offered an undeclnred hatardous material shipment fot' air transportation. The shipmentwas tendered fot· transport on US Airways flight 4084 destined to Philadelphia, PA with onward tl'avel to Jacksonville, FL. TheTransportation SecurityAdministration (TSA) discovered this shitltnentduring oroutineoutbound inspection ofchecked baggage. Specifically, the product offe1·ed for shipment was an "Ultm torch model UT-lOOSl', soldering iron containingbutane fuel, which is classified as: UN 1075,Petroleum Gases Liquefied, Class 2.1. This product is FoJ'bi<ltlen onpnssenge1·bearing aircraft. The FAA is investigating whethet' an employeeofRHI who prepared and offered this shipment is properly trained. Preliminary infonnation indicates that RHI employee, Damon Cole was the person who prepared and offered the shipment to US Airways atNorfolk International Airport, Norfolk, Va. This lettet' is to inform you that the mattet' is under investigationby the FAA. You are encouraged to provide a statement in response to this incident. Yo\lr statement should include adetailed account of both theextenuating and mitigatingch·cumstances that resulted It\

### this incident, which you feel have abearingon this investigation. As apart ofourinvestigation the FAA requests that you fumish the following infonnation: • Acopy ofaMatel'ial Safety Data Sheet (MSDS) fo1· the product, which indicates the material's appropriatehazard classificationwhen offered for transportation in commerce; • Copies of

### hazal'dous matel'ials trailililg records, in accordance with 49 CFR 172, 

### Subpart H,

RH000002

### which indicatethat each employee involved with the preparation andlot· offering ofhazardous materials in conunercehas received proper training; and 

### • An explanation ofthe corrective actions implemented to prevent similar incidents from occurringin the future. As pmt 

### ofout· investigation, theFAA must detennine whetherRHl is a

### small business concern under

__applicable law. To 

### assist us in

### making this determination, pleaseprovideyourcompany's North



### An1edcanhidushy Clnssificntiou-Systcmcode{NAICS), and total numb_etofcurrent employees ot· 

### annual receipts for 

### the mostrecently completed fiscnl year. lnfonnation about the 

### Smalll3\1siiless Administration's size standards and method ofcalculation determinations (either number of employees or amlUalreceipts) canbefound at www.sbu.gov/size. Any 

### discussion orwl'itten statements furnished by

### you will be given considemtion in om· investigation. If

### we do nothearfrom you within the specified time, ourreport

### will be processed without the benefitofyour statement. Send your \VI'itten statement to the address referenced above. Sincerely,

# -~ ·· Mnnagel·,-WDC SecurityField Office

RH000003

### Material Safety Data Sheet May be used to comply with 

### U.S. Department of labor OSHA's Hazard Communication Standard, 29 CFR 1910.1200. Standard must be consulted for specific requirements. Occupational Safety and Health Administration (Non-Mandatory Form) Form Approved OMB No. 1218-0072 Page 1 of2
IDENTITY (As used on !abel and list)

Master Appliance Ultratane Butane Fuel Note: Blank spaces are not permitted. If any item is not applicable, or no Information Is available, the space must be marked to indicate that.



### ..SECTION I. MANUFACTURER'S NAME Master Appliance Corp. EMERGENCY TELEPHONE NO. 1-800-535-5053 (lnfotrac) ADDRESS 2420 18TH Street POBOX68 RACINE WI 53401 TELEPHONE NO. FOR INFORMATION 1-262-633-7791 DATE PREPARED SIGNATURE OF PREPARER 

### SECTION II. HAZARDOUS INGREDIENTS/IDENTITY INFORMATION HAZARDOUS COMPONENTS January 6, 2011 (optional)

(Specific Chemical Identity: Common Name(s)) lsobutane (CAS 75-28-5) OSHA PEL NE 1000ppm 800ppm ACGIH TLV Other Limits Recommended% (optional) sooppm Propane (CAS 74-98-6) NE Butane (CAS 106-97-8) SOOppm 

### SECTION Ill. SHIPPING INFORMATION PROPER SHIPPING NAME CLASS AND DIVISION NUMBER UN NUMBER REQUIRED LABELS PACKING GROUP Petroleum Gases, Liquefied 2.1 (Flammable Gas) UN-1075 Flammable Gas label on each non-bulk package Not Listed 

### SECTION IV. PHYSICAUCHEMICAL CHARACTERISTICS BOILING POINT 11°F 30±2 SPECIFIC GRAVITY (H20

# = 1) .571
1 Negligible MELTING POINT -138c EVAPORATION RATE (Butyl Acetate= 1) 1 VAPOR PRESSURE @70°F (psig) VAPOR DENSITY (air= 1) SOLUBILITY IN WATER APPEARANCE AND ODOR Clear gaswith fight ethereal odor 

### SECTION V. 

### FIRE AND EXPLOSION HAZARD DATA FLAMMABLE LIMITS FLASH POINT (METHOD USED) · EXTINGUISHING MEDIA SPECIAL FIRE FIGHTING PROCEDURES LEL: 1.4 UEL: 9.5 -100"F Estimated 

### Dry chemical, foam, carbon dioxide Use water spray to cool containers. Avoid rocketing containers. UNUSUAL FIRE AND EXPLOSION HAZARDS Containers generate pressure when heated causing violent bursting and dangerous propelling of containers.

RH000004

### Material Safety Data Sheet For Master Appliance Ultratane Butane Fuel January 6, 2011 Page 2 of 2 

### SECTION VI. REACTIVITY DATA STABILITY CONDITIONS TO AVOID Stable: Yes Unstable: Not established INCOMPATIBILITY (Materials to Avoid) Oxygen and strong oxidizing materials HAZARDOUS DECOMPOSITION OR BYPRODUCTS Carbon oxides formed when burned HAZARDOUS POLYMERIZATION

.. May occur: Will not occur: Yes CONDITIONS TO AVOID Not established 

### SECTION VII. HEALTH HAZARD DATA ROUTE(S) OF ENTRY Inhalation? Yes (A) Skin? Yes (B) Ingestion? N/A HEALTH HAZARDS (Acute and Chronic) (A)Simple asphyxiant, dizziness, disorientation, headache, excitation, central nervous system depression, anesthesia. (B)liquid contact with exposed skin can cause frostbite. CARCINOGENICITY? N/A NTP? N/A IARC MONOGRAPHS? N/A OSHA REGULATED? N/A SIGNS AND SYMPTOMS OF EXPOSURE Dizziness, headache, ect. MEDICAL CONDITIONS GENERALLY AGGRAVATED BY EXPOSURE None EMERGENCY AND FIRST AID PROCEDURES Remove from exposure. Ifirritation develops seek medical attention. 

### SECTION VIII. PRECAUTIONS FOR SAFE HANDLING AND USE STEPS TO BE TAKEN IN CASE MATERIAL IS RELEASED OR SPILLED Protect from ignition. Ventilate area thoroughly. WASTE DISPOSAL METHOD Treatment, storage, transportation and disposal must be in accordance with applicable Federal, State and Local regulations. PRECAUTIONS TO BE TAKEN IN HANDLING AND STORING Store below 120•F. In case ofaccidental puncturing with forklift, shut off forklift and any other possible source of Ignition. Ventilate area. OTHER PRECAUTIONS Use with adequate ventilation. 

### SECTION IX. CONTROL MEASURES RESPIRATORY PROTECTION (Specific Type) VENTILATION LOCAL EXHAUST MECHANICAL (General) PROTECTIVE GLOVES EYE PROTECTION OTHER PROTECTIVE CLOTHING OR EQUIPMENT WORKIHYGiEN.iC PRATICES N/A Adequate For small enclosed work areas Adequate for storage Not required for normal handling Safety Glasses Not required for normal handling N/A 

### SECTION X. NFPA HAZARD CODES- HMIS RATING HEALTH: 1 FIRE: 4 REACTIVITY: 0



### RHOOOOOS

### MATERIAL SAFETY DATA SHEET 1 CHEMICAL PRODUCT & 

### COMPANY IDENTIFICATION TRADE NAME CAS NUMBER MSDS NUMBER PRODUCT CODE SYNONYMS.

SUPPLIER PROPANE 74-98-6 5399 ND .LPG HD-5 PROPANE LIQUEFIED PETROLEUM GAS C3 P-GRADE Capital City Oil 911 SE Adams Topeka, KS 66601 TELEPHONE NUMBERS (800) 211-8008 

### 2 COMPOSITION /INFORMATION ON INGREDIENTS

# [lng~edient Name 

### F---r--··

# ~~~ber . jConcentration*

## ~osure Limits 

### I lth Hazards

- . - . . 

# .

/PROPANE . - ·- 1000 ppm 8-Ho_IJ_r

__ ' 

# F-F--

----- 8-6 92 -1oo%
- 

### ·rryvA (OSHA)

. •

. S1mple Asphyxiant
· (ACGirr)

. !ETHANE 

# F 4_;·-/o

_7 

# -%-- Simple Aspf1yxiant

0

. (ACGIH)

# ~I~OBUTAN-E FB-5-r

_ 2.5% 800 ppm 8-Hour jTWA (OSHA) 

# I 800 ppm 8-Hour tfWA (ACGIH) IN-BUTANE 1106-97-8 /o-1%

### ~00 ppm 8-Hour

# --- WA(ACGIH) /ISOPENTANE 178-78-4 lo- o.5% /ND 

# L-66-0 l_

# 0.5% j1000 ppm 8-Hour**~WA{OSHA)** PENTANE 1 

# ro ppm 

### 8-Hour WA(ACGIH) 

## so ppm 15-Min STEL (ACGIH) ETHYL MERCAPTAN 

# Fl r·5 ppm 

### 8-Hour TWA (USED ASA 

# r- 50 ppm MALODORANT) (Trace) (ACGIH)

. . .

. . . /PROPYLENE 1115-07-1 10-500 ppm Simple Asphyxiant (Trace) (ACGIH}
=-·



### RHOOOOO&" Values do not reflect absolute minimums and maximums; these values are typical which may vary from time to time. 

### ND =No Data NA

# = NotApplicable 

### 3 HAZARDS IDENTIFICATION

EMERGENCYOVERWEW 

### HEALTHHAZARDS

DANGER! MAY CAUSE CARDIAC SENSITIZATION ASPHYXIANT GAS OVEREXPOSURE MAY CAUSE CNS DEPRESSION LIQUEFIED MATERIAL MAY CAUSE FROSTBITE AND FREEZE BURNS 

### FLAMMABILITYHAZARDS

EXTREMELY FLAMMABLE FORMS EXPLOSIVE MIXTURES WITH AIR MAY CAUSE FLASH FIRE 

### REACTIVITY'RAZJfRDS

STABLE POTENTIAL HEALTH EFFECTS, SKIN

Contact with liquefied material may cause frostbite. Short term contact may result in tissue destruction and severe burns. POTENTIAL HEALTH EFFECTS, EYE

Directcontact with liquefied material may cause frostbite and permanent damage. POTENTIAL HEALTH EFFECTS, INHALATION

Asphyxiant gas. High concentrations in the immediate area can displace oxygen and can cause central nervous system depression from oxygen deprivation. Symptoms may include headache, excitation, euphoria, dizziness, incoordination, drowsiness, iight-headedness, blurred vision, fatigue, tremors, convulsions, loss ofconsciousness, coma, respiratory arrest and death, depending on the concentration and duration of exposure. May cause cardiac sensitization, including arrhythmias (irregular heart beats) and death due to cardiac arrest. Overexposure to this material may cause systemic damage including target organ effects listed under "Special Toxic Effects." Other specific symptoms ofexposure are listed under "Special Toxic

RH000007

### Effects." POTENTIAL HEALTH EFFECTS, INGESTION



### Not a normal route ofexposure. SPECIAL TOXIC EFFECTS



### Acute or chronic overexposure to this material or its components may cause systemic toxicity, including adverse effects to the following: cardiovascular and central nervous systems. Contains asphyxiant which may cause reproductive and/or developmental effects in pregnant women. Pre-existing medical conditions which may be aggravated by exposure include disorders ofthe respiratory and cardiovascular systems. 

### 4 

### FIRST AID MEASURES SKIN For frostbite orfreeze burns, keep affected area warm by immersing or flushing with warm water. GET IMMEDIATE MEDICAL ATTENTION. EYE Burns due to either hot or cold contact require immediate medical attention. Flush immediately with large amounts ofwater for_

### atJ~c:t§U!? roin_u_tes.. Ey_elids should be-held a-waifrom the eyeball to ensure thorough rinsing. GET IMMEDIATE MEDICAL ATTENTION. INHALATION Remove to fresh air. If not breathing, institute cardiopulmonary resuscitation (CPR). Ifbreathing is difficult, ensure airway is clear and give oxygen. Keep affected person warm and at rest GET IMMEDIATE MEDICAL ATTENTION. INGESTION Keep affected person warm and at rest. GET IMMEDIATE MEDICAL ATTENTION. NOTES TO In cases ofacute poisoning, artificial respiration with PHYSICIAN administration ofoxygen may be useful for support. DO NOT GIVE EPINEPHRINE, EPHEDRINE OR SIMILAR ADRENERGIC DRUGS. THEY MAY INDUCE FATAL VENTRICULAR FIBRILLATION. Electrocardiographic monitoring should be carried out with severely 

### ill patients to anticipate possible cardiac arrest. 

### 5 FIRE FIGHTING MEASURES HAZARDOUS COMBUSTION PRODUCTS

Combustion may produce COx, NOx, SOx, reactive hydrocarbons and irritating vapors. EXTINGUISHING MEDIA

RH000008Use water spray, dry chemical, alcohol foam, all purpose AFFF or carbon dioxide to extinguish fire. BASIC FIRE FIGHTING PROCEDURES

Shut offsource offlow ifpossible. Do not attempt to extinguish fire ifgas source cannot be shut offfirst. Evacuate area and fight fire from a safe distance. Ifleak or spill has not ignited, ventilate area and use water spray to disperse gas orvapor and to protect personnel attempting to stop a leak. Use water spray to cool adjacent structures and to protect personnel. Containers can build up pressure ifexposed to heat (fire). Stay away from storage tank ends. Withdraw immediately in case of rising sound from venting safety device or any discoloration ofstorage tank due to fire. Be aware that a BLEVE (Boiling Liquid Expanding Vapor Explosion) may occur unless surfaces are kept cool with water. Firefighters mustwear MSHA/NIOSH approved positive pressure breathi!lg_

### app~ratus (.SCBA) with full-face mask and full protective equiPment. UNUSUAL FIRE & EXPLOSION HAZARDS

Extremely flammable. Vapors form flammable or explosive mixtures with air at room temperature. Vapor or gas may spread to distant ignition sources and flash back. Explosion hazard ifexposed to extreme heat or to physical'or thermal shock. Fires involving this product may release COx, NOx, SOx, reactive hydrocarbons and irritating vapors. Flash Point-156 F (-104 C) Autolgnition Temperature 842 F (450 C) Flammability limits in Air, lower, 

### % by Volume 2 

### % Flammability limits in Air, Upper, 

### % by Volume g 5 

### % 

### 6 ACCIDENTAL RELEASE MEASURES EMERGENCY ACTION

Eliminate and/or shut off ignition sources and keep ignition sources out ofthe area. Keep unnecessary people away; isolate hazard area and deny entry. Stay upwind. Isolate for 1/2 mile in all directions iftank, rail car or tank truck is involved in release. Evacuate area endangered by release

RH000009as required. (See Personal Protection Information Section.) ENVIRONMENTAL PRECAUTIONS

Eliminate all sources of ignition. Isolate hazard area and deny entry. Ifproduct is released to the environment, take immediate steps to stop and contain reiease. Caution should be exercised regarding personnel

..safety.and exposure to 

### the released product. Notify local authorities and
- the National Response Center, if required. SPILL OR LEAK PROCEDURE

Keep ignition sources out ofarea and shut offall ignition sources. Isolate spill area and keep unnecessary people away. Use water spray to reduce vapors. Stop leak when safe to do so. See Exposure Controls/Personal Protection (Section 8). 

### 7 HANDLING & 

### STORAGE HANDLING

Ground lines and equipment used during transfer to reduce the possibility ofstatic·spark:initiated fire

# orexplosion. Use non-sparking tools. Do not cut, grind, drill, weld or reuse containers unless adequate precautions are taken against these hazards. Do not eat, drink or smoke in areas of use or storage. STORAGE

Store in tightly closed containers in a cool, dry, isolated, well-ventilated area away from heat, sources ofignition and incompatibles. Avoid contact with strong oxidizers. Empty containers may contain product residue. Do not reuse without adequate precautions. Do not eat, drink or smoke in areas of use or storage. 

### 8 

### EXPOSURE CONTROLS 

### I PERSONAL PROTECTION ENGINEERING CONTROLS

Ventilation and other forms ofengineering controls are the preferred means for controlling exposures. EYE PROTECTION: PERSONAL PROTECTION EQUIPMENT (PPE)

Wear safety glasses with side shields. A means for quick drenching or flushing ofthe eyes should be provided for first aid purposes.

RH000010SKIN PROTECTION: PERSONAL PROTECTION EQUIPMENT (PPE) Avoid skin contact with this material. Use appropriate chemical protective gloves when handling. Use good personal hygiene. RESPIRATORY PROTECTION: PERSONAL PROTECTION EQUIPMENT (PPE)



## A NiOSH/MSHA approved air purifying respirator with an organic vapor cartridge or canister may be permissible under certain circumstances where airborne concentrations are expected to exceed exposure limits. Protection provided by air purifying respirators is limited. Use a positive pressure air supplied respirator ifthere is any potential for an uncontrolled release, exposure levels are not known, or any other circumstances where air purifying respirators may not provide adequate protection. · 

### 9 

### PHYSICAL 

## &CHEMICAL PROPERTIES ODOR AND APPEARANCE

COLORLESS, ODORLESS LIQUID UNDER PRESSURE WITH MALODORAN1_AD[)ED COLORLESS, ODORLESS GAS AT ROOM TEMPERATURE AND PRESSURE Boiling Point Specific Gravity Melting Point Percent Volatile Vapor Pressure Vapor Density Bulk Density Solubility in Water Octanoi/Water Partn Volatile Organic Pour Point pH Value Freezing Point Viscosity Evaporation Rate Molecular -44 F {-42 C) 

### 0.49-0.508 -310 F (-190 C) 100 175-208 psi AT 

### 100 F (38 C) 

### 1.5 (AIR= 1) NO SLIGHTLY SOLUBLE ND ND ND ND ND NO LIQUID BOILS RAPIDLY TO GAS AT ROOM TEMPERATURE 

### C3H8

RH000011Formula Molecular Weight Chemical Family Odor Threshold 44.0900 ALIPHATIC HYDROCARBON NO 

### 10 STABILITY & REACTIVITYSTABILITY/INCOMPATABILITYIncompatible with oxidizing agents. See precautions under Handling & Storage (Section 7). HAZARDOUS REACTIONS/DECOMPOSITION PRODUCTS

Combustion may produce COx, NOx, SOx, reactive hydrocarbons and irritating vapors. 

### 11 TOXICOLOGICAL INFORMATION TOXICOLOGICAL DATA

See Special Toxic Effects (Section 

### 3). 12 

### ECOLOGICALINFORMATIONECOTOXICOLOGICAL INFORMATION NO 

### 13 DISPOSAL CONSIDERATJONS WASTE DISPOSAL

This product, as supplied, when discarded ordisposed of, is a hazardous waste according to Federal Regulations (40 CFR 261) due to its ignitability. Under the Resource Conservation and Recovery Act (RCRA), it is the responsibility ofthe user ofthe product to determine, at the time ofdisposal, whether the material is a hazardous waste subject to RCRA. The transportation, storage, treatment and disposal of RCRA waste material must be conducted in compliance with 40 CFR 262, 263, 264, 268 and 270. Disposal can occur only in properly permitted facilities. Check state and local regulations for any additional requirements as these may be more restrictive than federai laws and regulations. Chemical additions, processing or otherwise altering this material may make the waste management information presented in this MSDS incomplete, inaccurate or otherwise inappropriate. Disposal ofthis material must be conducted in compliance with all federal, state and local regulations. 

### 14 

### TRANSPORT INFORMATION BILL OF LADING - BULK (U. S. DOT)Petroleum Gas, Liquefied, 2.1, UN 1075 U. S. Department ofTransportation (DOT) 

### Requirements General Transportation Information forBulk Shipments

Proper Shipping Petroleum Gas, 

### Name liquefied Ha:zard Class 2.1 

### UNINACode UN1075 Packaging Group NA labels 

### Required Flammable Gas Placards Required Flammable Gas, UN1075 Reportable Quantity See Regulatory Information {Section 15) 

### General Transportation Information forNon-Bulk Shipments

Proper Shipping 

### Name

- Hazard Class Packaging Group labels Required Placards Required Petroleum Gas, Liquefied 2.1 

### NA Flammable Gas Flammable Gas, UN1075 Reportable Quantity See Regulatory Information {Section 15) 

### 15 

### REGULATORY INFORMATION FEDERAL REGULATlONS 

### UNINACode UN1075



### All known major components ofthis product are listed on the TSCA Inventory and/or are otherwise in compliance with TSCA. A release ofthis product, as supplied, is exemptfrom reporting under the Comprehensive Environmental Response Compensation and liability Act (CERCLA) by the petroleum exclusion. Releases may be reportable to the National Response Center (800-424-8802) under 

### the Clean Water Act, 33 U.S.C. 1321 (b)(3) 

### and {5). Failure to report may result in substantial 

### civil and criminal penalties. Check state and 

### local regulations for any additional requirements as these may be more restrictive than federal laws and regulations.

.! RHOO(l013This product does not contain toxic chemicais (in excess ofthe applicable de minimis concentration) that are subject to the annual toxic chemical release reporting requirements ofthe Superfund Amendments and Reauthorization Act (SARA) Section 313 (40 CFR 372). This product contains one or more substances listed as hazardous, toxic or flammable air pollutants under Section 112 ofthe Clean Air Act. This product contains substances subject to accident prevention regulations when present above the threshold quantities of 10,000 pounds (section "112(rtofthe Clean AirAct). This product contains up to 100%volatila· organic compour.ds (VOCs) per 40 CFR Part 51.100. There may be specific regulations at the local, regional or state/provincial level that pertain to this product. 

### STATE REGULATIONS Based on available information this product does not contain any components or chemicals currently known to the State of California to cause cancer, birth defects or reproductive harm at levels which would be subject to Proposition 65. Reformulation, use or processing of this product may affect its composition and require re-evaluation.

### ;!S~R,A _ _TIThE 

## I!!**~TI~G~_** ··-· __ __ 

# ]n

..·jllmmediate rv·jDelayed lvjFire (;!Pressure 

# D ' !Hazard 

## j" !Hazard f_!Hazard

_ rJHaz§lrd

_ 

# r**rl~=~~;~ity ~~r--···--···-----------------,**  INFPA_RATINGS niHealth riFiammability 

# IIi**IV!!~ ~** **T~G~** r!Health

### -W!Fta~ma-bility 16 OTHER INFORMATION MISCELLANEOUS

This product has been malodorized to facilitate its identifiability. It has been determined that the odorant can diminish or fade due to exposure to oxidized substances, including the following: 1. Adsorption ("sticking") ofthe odorant molecules to the inside surface of metal storage containers and pipes, particularly (i) those that are new; (ii) those whose interior surfaces have been exposed to the atmosphere while out ofservice; or 

### (iii) those whose interior surfaces are rough. 2. The presence ofordinary red rust (iron or ferric oxide) inside a storage container or piping. 3. Selective absorption ("filtering") ofthe odorant molecules by soil in the case of underground leaks.

RH0000144. Absorption ofthe odorant molecules on the walls (particularly those made of rough woods, rock or any other types of masonry) or on the fabric of draperies, furniture or carpets in rooms where there is little or no air circulation. Physical and environmental conditions such as competing odors, common colds, allergies, or smoking may lessen a person's ability to smell the odorant. In addition, prolonged exposure to the odorant or**~xposure** to extremely high concentrations ofthe odorant can diminish a person's ability

# to smell the odorant Finally, some individuals ar.e not capable of smelling the odor emitted by the odorant. All product users and handlers should ac.quaint themselves with what they determine to be the usual odor of odorized product. Further, as such individuals use or handle the product, proper precautions should be taken to ensure that the exposure ofthe product to substances such as those identified above is eliminated or to properly passivate such substances priorto use. Frequent sniff tests should be conducted. Handlers and retailers of the product should conduct periodic stain tube or other testing to ensure proper levels ofthe odorant are maintained and documented. Special attention should be focused on storage or transportation systems which exhibit the characteristics described above. In the event a lower level ofodorant than required by law is discovered pursuant to the stain tube or other..testing, a.dditipnal odorant, or additional, properly odorized propane, should be added:-
-- Purchaser and all downstream individuals who engage in the re-selling of product should continually communicate, inform, and train their employees, customers, and the public at large regarding the characteristics and hazards ofthe product, including specifically the possible failure ofthe odorant warning system under certain circumstances. DISCLAIMER

NOTICE: The information presented herein is based on data considered to be accurate as ofthe date of preparation ofthis Material Safety Data Sheet. However, MSDS may not be used as a commercial specification sheet of manufacturer or seller, and no warranty or representation, expressed or implied, is made as to the accuracy or comprehensiveness ofthe foregoing data and safety information, nor is any authorization given or implied to practice any patented invention without a license.·ln addition, no responsibility can be assumed byvendor for any damage or injury resulting from abnormal use, from any failure to adhere to recommended practices, or from any hazards inherent in the nature of the product

RH000015

### ~edEx 

# Express ICAO/IATA

_Oangerous_Goods Shipper's_

# ~efl"lin~r**Finai.Te~t** - January 

# 2010

Name: 

# \)0.. '1\

# "'-'L\ 

# 0 Jn(>,,tU-o

# +**~-** 

### Date:

__ 1_-+-} -=-·2_(__;,_\-l-(___:,·?::.--- 

### -;:,_ll_i ..;:,.0

_______ _ I 

### Company Name:
Instructor Name:

RH000016

### Final Test Dangerous Goods Shipper Seminar


### Test Information This is an open-book test. You may use the lATA Manual, FedExExpress Dangerous Goods SeminarParticipant Manual, or any otherreferences presente.d in class to complete the test.


### Directions: I. Complete the

### info~ation on the top-of

# theAI!s\ver Slieet. · 2. Read each question carefully from the FinalExam. 3. Answer all the questions on the Answer Sheet and the simulatedpackage and Shipper's Declarationpage. 4. Questions I

- 

### 15 are multiple choice. Select the correct answer and completelyfill inthe appropriate circle. 

### A .!;i 

### .C. 

### D.. Each question is worth 3 points. 

### 0 0 • 0 5. TheTest Case There are 5 questions to answer - Each question is worth I point. Correctlymark and label the packageusing the peel offlabels in the back ofyour participant manual. The markings and labels are worth a total of 16 points. ··· Complete the Shipper's Declaratipn. Itis wo1ih a total of34 points.

· 6. The instructorwill tell you when to tum in your test for grading.

7. lATAconsiders a score of80 to satisfactmilypass the course. FAAconsiders a score of70 to be passing in "other" types oftesting. However 

### it is up to your employer to determine what be/she feels is satisfactory. 8. Ifyou have any questions during the testplease askthe instructor.

January 2010 

### 2 RH000017**~~** Dangerous Goods Shipper Seminar**~** 1. US Government (USG)Variation 12 regulates which ofthe following?

## ~ Emergency phone numbers B. Radioactive Material C. Cylinders D. Airbags 

### Final Test

2. Using PackingInstruction 

### 305 for an EthanolSolutionwhat is the maximum quantity that can be shipped in an IP2 plastic innerpackaging? 

# G SL

B. lOL C. lOKG D. 25L

3. Whatpacking instruction number must be used, wl1en shippingtwo (2) gallons of UN 1987 in one package, ifithas a Hash point

### of-58° F

### ~and a boilingpoint of

### 260° F? 

# ¥L 'P6 II_ A. Packing Instruction 808 B. Packing Instmction 309 

# @ Packing Instruction 307 

### D. PackingInstruction 305
4. When shippingUN 1558 with FedExthere is a FedExvariation that applies to this hazard.What does the FedEx variation require? A. Metal drum as an outer package B. FedEx does not accept UN 1558 C. A maximum quantity 

### of30ml in the package 

# (Q) DOT Special Permitpackaging and/or "V" rated packaging

January 2010 

### 3 RH000018

### Final Test Dangerous Goods Shipper Seminar**~a,~ ~~** 

5. Compressed gas cylindersmustbeconstructed and closed to prevent any loss ofcontents, how mustvalves be protected from damage? 

### A. Packaging must consist ofan aluminum pressure vessel. 

### B.



### C. 

## • The_work0g

### p~essure must not exceed 75% ofthe test pressure ofthe cylinder. The gas must be contained in a hem1etically sealed glass or

### ~etal**~~er** packaging.

- · 

# ® The cylinders must be fitted with valve protection caps, shrouds/guards or securely packed in strong outer packaging.
6. What packing group would apply for UN 3267 iftheMSDS reflects an Exposure time of66 minutes and an Observation time of7 days? 

### A. Packing Group 

### I B. Packing Group TI 

# (§) Packing Group 

### Til

D. Not regulated as a corrosive material
7. Whatisthe mostimportantstepin preparing and packaging any battery orbatterypowered equipment for transport? A. To ship them 

### in fire proofmetal boxes. B. To ship them only by ground transportation. C. To remove all acid or alkali from the battery. 

# @ To prevent short circuitby effective insulation ofexposed tem1inals and unintentional activation.
8. When shipping anExcepted Quantity (EQ) ofUN 2861, whatis the maximum quantity allowed in each innerpackaging? 

# G9 1 gil mi B. 30g/30 ml C. Skg D. No limit

January 2010 

### 4 RH000019**~~~** Dangerous Goods Shipper Seminar**~~** 

### Final Test

9. Which one ofthe following UN specification packages is acceptable to ship 18 L ofUN 2749?



## ' 

# . A. UN 1B1/X**1_.811~0/1**Q

### ~ UN4G/X22/S/09 C. UN4G/X12/S/08 

### D. UN lAl!Y 1.41150/07
10. Whatis the most importantsafetyrequirementinpreparinga package containing dry ice? 

### A. 

## B. C. To put hazard labels on all sides ofthe package To make sure the dry iceis at the proper temperature To use a sturdy package and plenty ofheavy dnty tape 

# @ To ensure the dry ice is 

### in packaging designed and constmcted to permit the release ofcarbon dioxide gas and prevent a build up of-pressure,
11. How many kilograms ofUN 3090 PrimaryLithiumbatteries are allowed to beshipped on a passenger aircraft going from Atlanta to Los Angeles? 

### A. 2.5kgG B. 35 kgG C. No maximumlimit 

# ® Forbiddenbased upon USG-02
12. Which ofthe follo"ing innerpackaging (IP) is allowed for UN 2031 Packing Group I? 

# @ GlassiPl



### B. Plastic IP2 C. Metal IP3 D. Aluminium IP3A

January 2010 

### 5 RH000020

### Final Test Dangerous Goods Shipper Seminar**~~ ~4** 

13. What packing group would you use to ship UN 1599 ifthe MSDS shows an OralLD50 of45 mgfkg, a Dermal 

### LD50 of300 mglkg and no Inhalationtpxicity?

· A. Packing Group I
.. 

# @ Packing Group ll

C. Packing Group lli D. Not regulated as a toxic hazard

14. Whattwo test musttheshipper conduct prior to shipping a Limited Quantity package? A. Cmsh and Puncture Test ([) Drop 

### and Stack Test

C. PressureTest D. BurstingTest
15. What hazard label is required on the outerpackage for 

### UN 1230? A. Conosive and Flammable Liquid B. Flammable Liquid and Toxic 

# @ Flammable Liquid

D. Miscellaneous

January 2010 

### 6 RH000021**~~~** Dangerous Goods Shipper Seminar**~~**



### Quantity: 1US gallon 

### Final Test



# TEST CASE

Packagingavailable: 

### 2UN specification outer packages 

### (Innerpackaging allowedby thepacking instruction is
Consignee:

Airwaybill

### #: EmergencyTelephone 

### #: Airport ofDestination: 

### assumedto be correct) PatrickAlexander Exfoilants, Inc. 15080 SanPedroAvenue SanAntonio,TX 78232 258652436996 (210) 222-3458 SanAntonio



### Performance Steps 0 Identify the Proper ShippingName. 

# T "::>

### D

## 'o l>

# \-'1.

# r~ \ 

## e_h\tN",·

# cl.-t0 Identify

### UN/ID number, class/division, packing group, hazard labels

..

### \)t\)'2.:::,~**~** 

## 3**(_~)I**

# :IT,**~\l)..~lV"'\0\.~\i. '--'W\~** 

# ...\**(:()y'("O~\~** 0 Select the most appropriate packing instmctionbased onthe shipping scenario.

### -:)(.)~ 0 Prepareyour shipment in accordance with the packing instruction and

# packagingavailable.-:('P~ :Lr-l'\.-'(

# /40\~5/s 

# [bq ou+bx
0 Mark and label yourpackage as appropriate.

# u~Z~<\S**-r.~obu-l-~rl11 ~\ov~de.**  'L\ Ll-k,v__s /

# L~bJ~ 'fL

# /t 1 

# r:_oA 0

.Compete the Shipper'sDeclaration. / l



### 7 January 2010 RH000022

## DOT HAZMAT SECURITY AWARENESS MODULE FINAL TEST NAME 

# J'>o..:-n

# ~-lV\**~ ~CX..Y>.L~-\**  COMPANY

# 1\'\)...t\.~\)**~\0\.y;J_ O~'A**  DATE 

### '1('2---dZ()l D 

# Om SCORE: /V (CIRCLE YOURANSWER. 

### EACH QUESTIONIS 

### 10 POINTS)


### 1. Many materials that are classified as hazardous materials are essential products to industry, but potentGdeaj)weapons in the hands ofterrorist? • TRUE

. FALSE 

### 2. Hazardous materials are least vulnerable when in transit? •

# TRUE~ 3. Casualdiscussions with strangers along transpmtation routes about loads and destinations are encouragedby gener curity standards? • TRUE FALSE 

### 4. Some mixtures containing hazardous materials can cause a powerful explosion ifdetonated or ignited? 

# •e FALSE 5. One easy way to increase securityofhazardous materials intransportation is to lock all doors of**transp~les? ·~FALSE**  

### 6. The

# ~eats are internal?

# ·~ 7. Withthe use ofcommonplace equipment like scanners and colorprinters, a driver's license, certifications, passports, and othertypes ofpersonal identification canbe forged?

## ·~FALSE 8. All terrorists fit a**~ived** 

### picture ofa criminal? •**TRUE~** 

### 9. A careful employee background check and verification ofinformationprovided on an**emplo~lication** 

### canbe an effective deterrent to the insider threat?**·~FALSE** 

### 10. When you are questioned about hazardous materials transportation it is important that you know the**pe~g** 

### and that he or she has a need to know?**·~FALSE**

RH000023FedEx Express ICAO/IATA Dangerous Goods Seminar Final Test- Answer Sheet



### Name:

# \)~h**\~J ~lf\t..-:-.** 

# t Date: 

# -tlz<llZDI D Company name:

## -V-.o..~hD**-\--\.()~~CAtaJ** 

# t·2Sl8 Location oftraining:

### \Xx~1Po-.5 Instructor:

## \J\\1\ 'A '1\

# pa~Yb\b-Yj I { '

- 

### __

# /**··~** -.. , .**.-~ ~---** **~** §. 

### £ Q 

### 1 

# • 0 

## 0 0 2 

# • 0 0 0 3 

## 0 0 

# • 0 4 

## 0 0 0 

# • 5 

## 0 0 

## 0 

# • 6 

## 0 0 

# • 0 

# q q 7 

## 0 0 

## 0 

# • 8 

# • 0 0 0 9 

## 0 

# • 0 0 10 

## 0 0 0 

# • 11 

## 0 

## 0 

## 0

# -~ 12 

# • 0 0 0 13 

## 0 

# • 0 0 14 

## 0 

# • 0 

## 0 15 

## 0 0 

# • 0



## Test Case (continued)

Fill in the blanks below: 1. What "packing instruction" did you select for this shipment? 2. What is the maximum quantity allowed "perpackage"? 

# IDL
3. What "innercontainer" did you select for this shipment"? 4. Whatis the maximumquantity allowed in "eachinner container"? 

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5. How many "innercontainers" are needed to ship this commodity?

RH000024;a::z:0000NUlFromthetwopackagesshownbelow,selecttheappropriatepackagebasedonfromthepreviouspage.Markandlabeltheouterpackaging:r-:--;-F-:it"11!jLij---dCompletetheShipper'sDeclarationonthefollowingpage.**~!~** Dangerous Goods Shipper Seminar 

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SHIPPER'S DECLARATION FOR DANGEROUS GOODS (Provide at least three copies to the airline.} Shipper \--\ Air Waybill No. 

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From: cart Luning Sent: Thursday, April 07, 2011 5:00PM To: Darren Hamaoki; RHUSA Service Engineers; RHUSA Service Coordinators; RHUSA Warehouse Coordinators; RHUSA IntiService Cc: RHUSA Branch Managers; RHUSA Branch Administrators; RHUSA PMD; Anna Lane; Arlene Follett; RHUSA Management Team Subject: RE: Butane Soldering Irons (Butane) Importance: High Good Day Everyone, I have completed my discussions with the FAA representatives regarding the Butane Irons. There is a large disconnect between the FAA and TSA. Since the TSA sets their own policies and procedures, the FAA has little control over the TSA. Although both entities follow the air commerce regulations setforth (CR 49), the TSA will have random selection that will inevitably become an issue again. Because they could engage with a random selection with the irons or inspect the vale, smelling any amount or seeing residue, it is at their discretion to have another investigation set forth. With this said, Radio Holland USA cannot allow these tools to be carried in checked baggage or in carryon baggage for any air craft. My original statement stands, we are not allowed to have Butane Irons on any aircraft due to the air commerce regulations.

RH000027In the meantime, workwith your RM's to find a secondary solution with wireless irons on the small projects and corded irons when convenient. I will continue to review the needs with the RM's and see ifwe can make this a painless as possible for you. RM's

.....please ensure you have an extra Butane Iron in your depots in case we have folks traveling for assistance. Kind Regards, tariLi:ining National Service Manager Radio Holland USA, Inc. 8943 Gulf Freeway Houston, TX 77017 T: +1-713-378-2166 F: +1-713-943-2183 E: carlluning@radiohollandusa.com 1: www.radiohollandusa.com Radio Holland is a member of lmtech Marine Group

From: Carl Luning Sent: Monday, April 04, 2011 10:16 AM To: Darren Hamaoki; RHUSA Service Engineers; RHUSA Service Coordinators; RHUSA Warehouse Coordinators; RHUSA IntiService Cc: RHUSA Branch Managers; RHUSA Branch Administrators; Rich Beattie; RHUSA PMD; Anna Lane; Arlene Follett Subject: RE: Butane Soldering Irons (Butane) Darren, Thanks for the feedback. I will see howthe investigation goes and will decide ifthis is an alternative we can proceed with. Thanks, Carl From: Darren Hamaoki Sent: Monday, April 04, 2011 10:00 AM To: carl Luning; RHUSA Service Engineers; RHUSA Service Coordinators; RHUSA Warehouse Coordinators; RHUSA IntiService Cc: RHUSA Branch Managers; RHUSA Branch Administrators; Rich Beattie; RHUSA PMD; Anna Lane; Arlene Follett Subject: RE: Butane Soldering Irons (Butane) Carl, I understand the FAA has their own set of rules to go by and can make their own decisions because practically every smoker carries a butane lighter and has an ignition device built into it and im sure they do not catch thousands ofthose in security checks. However, no sence poking the sleeping bear. In this case would they be convinced ifwe removed the valve completely from the iron and taped the vale in a baggy to the iron, that way there would be no doubt that only air is inside. The valvejust on screws with a common screwdriver. 2

RH000028Best Regards, Radio Holland (CANADA) Ltd. Darren Hamaoki Service Manager T +1 604 293 29 00 F-**+~604** 293 29 30 E darrenhamaoki@radioholland.ca I www.radiohollandgroup.ca Radio Holland is a member of Imtech Marine B.V.

From: Carl Luning 

### Sent: Mon 4/4/2011 8:28 AM 

### To: RHUSA Service Engineers; RHUSA Service Coordinators; RHUSA Warehouse Coordinators; RHUSA IntfService Cc: RHUSA Branch Managers; RHUSA Branch Administrators; Rich Beattie; RHUSA PMD; Anna Lane; Arlene Follett 

### Subject: Butane Soldering Irons (Butane) Good Day Everyone, RHUSA recently received notification of an alleged violation ofTitle 49 Code of Federal regulations (49 CFR), pertaining to the transportation of hazardous materials in air commerce. The FAA is investigating an incident where a Butane Soldering iron was in checked baggage on an airplane. Even thoughtthe soldering iron had been empted ofthe Butane, there are still minimal amounts in the solder iron, and in this instant, was deemed a potential violation (still under investigation).
At this moment in time, I am banning all Butane Soldering Irons from being taking onto any aircraft, in checked baggage or otherwise. Simply, this means no Butane Soldering Irons permitted by airtravel for RHUSA personnel. We will need to carry electric soldering irons if needed or borrow from the local office within the Branch/Region as necessary. I expect you will adhere to this note immediately. Please let me know ifthere are any questions. I will follow up with everyone once the FAA investigation is complete. Kind Regards, Carl Luning National Service Manager Radio Holland USA, Inc. 8943 Gulf Freeway Houston, TX 77017 T: +1-713-378-2166 F: +1-713-943-2183 E: carlluning@radiohollandusa.com 1: www.radiohollandusa.com Radio Holland is a member of lmtech Marine Group
3


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## ..... ·-·REDACTED -· From: Sent: To: Subject:

From: Sent: Rich Beattie <Rich.Beattie@imtechmarine.com> Wednesday, July 17, 2013 1:54PM Urs Rathgeb Emailing: Butane%20Soldering%20Irons%20(Butane).htm

-**-~ ~**  .. Carl luning Monday, April 04, 2011 8:29AM To: RHUSA Service Engineers; RHUSA Service Coordinators; RHUSA Warehouse Coordinators; RHUSA lntiService Cc: RHUSA Branch Managers; RHUSA Branch Administrators; Rich Beattie; RHUSA PMD; Anna lane; Arlene Follett Subject: Butane Soldering Irons (Butane) Importance: High Good Day Everyone,
RHUSA recently received notification ofan alleged violation ofTitle 49 Code of Federal regulations (49 CFR), pertaining to the transportation of hazardous materials in air commerce. The FAA is investigating an incident where a Butane Soldering iron was in checked baggage on an airplane. Even thought the soldering iron had been empted ofthe Butane, there are still minimal amounts in the solder iron, and in this instant, was deemed a potential violation (still under investigation).
At this moment in time, I am banning all Butane Soldering Irons from being taking onto any aircraft, in checked baggage or otherwise. Simply, this means no Butane Soldering Irons permitted by airtravel for RHUSA personnel. We will need to carry electric soldering irons if needed or borrow from the local office within the Branch/Region as necessary. I expect you will adhere to this note immediately. Please let me know ifthere are any questions. I will follow up with everyone once the FAA investigation is complete. Kind Regards, Carl Luning National Service Manager Radio Holland USA, Inc. 8943 Gulf Freeway Houston, TX 77017 T: +1-713-378-2166 F: +1-713-943-2183 E: carlluning@radiohollandusa.com 1: www.radiohollandusa.com Radio Holland is a member of lmtech Marine Group

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