U.S. DEPARTMENT OF TRANSPORTATION 

OFFICE OF HEARINGS 

WASHINGTON, DC r-% -

FEDERAL AVIATION ADMINISTRATION, 

Complainant, 

vs. 

TEXAS ARMY NATIONAL GUARD, 

Respondent. 

. 2 " 2C:3 

V J .*.•->' -^•.• ' V,- -

FAA Docket No. 

FAA Case No. 2008SO700389 

Jco'i- lO^sJUDGE RICHARD C. GOODWIN 

COMPLAINANT'S MOTION FOR DECISION 

c 

Pursuant to Section 14 C-F.R. § 13.218(i)(5), Complainant, by and through the 

undersigned counsel, hereby files this Motion For Decision based on the facts 

Respondent admitted in the pleadings. In support of this motion. Complainant offers the 

following: 

1, 

In its Answer, Respondent admits all the factual allegations except its proper 

name. 

2. 

In its Amendment to Complaint, Complainant amended the complaint to change 

(he name of Respondent to the name Respondent preferred. Respondent, as a state or 

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National Guard unit, is not exempt from the HMR. In (he Manet of Louisiana Air 

National Guard. ]59"' Fighter Wing, FAA Order No. 2002-23 (2002). 

3. 

Respondent's Affirmative Defenses argue that the $30,000 penalty proposed by 

the FAA is inappropriate because it is "arbitrary and capricious and an abuse of 

discretion". Respondent's Answer, Paragraph 24. Respondent argues that the FAA has 

not addressed the fact that this incident "was a first time incident and that Guard 

procedures have been changed." Id. Respondent does not believe it has been given credit 

for corrective action as indicated in the Complaint. Id. Finally, Respondent appears to 

argue that the FAA is required to .settle this matter pursuant to 14 C.F.R. §13.1(b). 

Respondent's Answer, Paragraph 25. 

4. 

Under the regulatory authority, the FAA could seek a maximum civil penalty of 

$50,000 multiplied by each and eveiy distinct regulation cited in the Complaint. 14 

C.F.R. § 13.305(d), Table 3. The FAA is seeking a penalty of S30,000 in this case. This 

amouat was decreased from the original amount of $33,950 to give consideration to 

Respondent's attempts at corrective action - even though, as explained below, the 

training and training records sent to the FAA as corrective did not meet the requirements 

of the regulations. The FAA originally published 'The [FAA] Policy on Enforcement of 

the Hazardous Materials Regulations: Penalty Guidelines on April 21,1999. The policy 

was originally published in the Federal Register at 64 Fed. Reg. 19443. It i.<5 now 

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incorporated as Appendix C to FAA Order 2150.3B.' Under this policy, a civil penalty is 

determined by analyzing the statutory factors present in the Federal Ha;',ardous Materials 

Transportation Statute, 49 U.S.C. 5213(a) including the nature, circumstances, extent, 

and gravity of the violation, the degree of culpability of the violator, any history of past 

violations, the ability to pay, any effect on the ability to continue to do business, and 

other matters as justice may require. The statutory factors are then given a specific 

weight to determine the aggregate weight of the case. Finally, a matrix is used to further 

narrow the penalty range as follows: 

a. Under the cunent policy, the first category of factors (nature, 

circumstances, extent, and gravity of the violation) analyzes the nature of the material 

itself and the potential dangers it presented. Respondent's shipment involved flammable 

liquid, or Class 3 hazardous materials. Under the current policy, this material is 

classified as a "Category B" material caiTying a "moderate" final aggregate weight. 

b. Next, the policy requires the FAA to consider the violator's degree of 

culpability. There were no mitigating or aggravating factors in this category. The 

sanction guidance states that a respondent's lack of a violation history may be 

aggravating but not mitigating. A violation free history i.s expected to be the norm. In the 

Matter of TCI Corporation, FAA Order No. 92-77 (1992). 

c- The final aggregate weight of the case was moderate. 

d. After assigning an aggregate weight of moderate to the case, the next step 

is to refer to the Penalty Matrix. Because this shipment contained an "undeclared 

' FAA Order 2I50.3B, Appendix C, FAA Sanction Guidance, Hazardous Materials Enforcemem, is 

available on the FAA's public website www.taa.gov. specifically at: 

http;//'ww^.faa.Eov/documentLibrary/media/Order/ND/2150.3B.pdf 

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shipment within hazmat quantity limitations", this case actually falls into Offense 

Category 11. This determination would be made by looking up the proper shipping name 

of the hazardous material (in this case "Faint") and the corresponding columns 9A and 

9Bofihe 49 C.F.R. §172.101 (Hazardous Material Table), 

The case would fall under at least Column B of the Matrix ("Business entity"). 

Category II, Column B of the matrix carries a range of penalties from $1,500 for 

minimum weight cases to $8,200 for maximum weight cases for each violation group. 

The moderate range of the Matrix ranges from approximately S3,733 to approximately 

$5,966- The median of the range is $4850, The original $33,950 proposed civil penalty 

would have been supported by assigning a $4,850 penalty to each violation group. The 

FAA would have been justified.in chocking any penalty in the moderate range for seven 

violation groups (shipping papers, labels, marking, packaging, training, release, and 

emergency response information). In this case, it chose the median, which produced the 

total amount of $33,950. The FAA gave Respondent credit for the training it 

implemented by reducing the penalty to $30,0000 when it issued the Final Notice of 

Proposed Civil Penalty (FNPCP). 

5. 

Mitigation Issues 

Even though the evidence indicates that Re.spondcnt's corrective action doesn't 

meet the requirements of the regulation, as a good faith an offer of settlement, the FAA 

has mitigated the civil penalty from the justified original amount. Respondent was 

provided with an informal conference on May 20, 2009. The FAA informed Respondent 

that it needed to see documentation of any corrective action it wanted the FAA to 

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consider by June 3, 2010. On June 10, 2010, Respondent provided the documents it 

wanted the FAA to consider. Exhibit 1. These documents did not meet the apphcable 

training requirement of 49 C.F.R. § 172. 700 ct. scq. For example, the document contains 

no documentation of any of the types of training required by 49 C.F.R. §172. 704(a). ^ 

Nevertheless, the FAA, as a good faith offer of settlement, reduced the proposed civil 

penalty to $30,000 the amount it now seeks. 

No other mitigating factors are present. Even if the corrective action Respondent 

submitted was legally sufficient according to the HMRs, the kind of corrective action 

Respondent presented can be considered neither timely nor comprehensive. See. TCI 

Corporation. Order No, 92-77, p.21. (December 22,1992). ("A carrier's swift action 

designed to better insure future compliance may warrant such a reduction."). No credit 

should be given for training thai is legally required for Respondent's employees and 

agents. Phillips Building; Supply. FAA Order No. 2000-20 (August 11, 2000), at 10 

("Larger adjustments are reserved for corrective measures that are more ihorougli, 

immediate, or both."). 

6. 

Respondent's ability to pay is not in dispute in this case. Respondent has 

not alleged that it does not have the abihty to pay the proposed civil penalty of $30,000. 

Although ability to pay is one of the statutory factors, this factor cannot accurately be 

considered until Respondent raises the issue. It is in the nature of an affirmative defense, 

which must be proved by respondent. See, In the Matter of Dominion Concepts. Inc.. 

FAA Order No. 2005-4, (March 10, 2005), at 10, n. 16). Ability to pay must be 

specifically pleaded in the Answer. The Administrator does not require the prosecutor at 

' 49 C.F.R, §172, 704 describes the infonnation all training record."! "shall include". 

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a hazardous material case hearing to offer evidence on each of the specified 

considerations." In the Matter of Northwest Airiincs, Inc.. FAA Order No. 90-37, at 14 

(November 7, 1990). For example, if Respondent docs not raise the is.sue of "other 

matters as justice may require", which coujd include many factors that Complainant 

cannot anticipate. Complainant camiot present evidence on that statutory factor. 

Complainant therefore, is not required to present evidence on Respondent's ability to pay, 

especially when Respondent did not raise that issue as an affirmative defense. 

7, 

14 C.F.R. §13.1(b) is not applicable to the case at this stage and docs not require 

or refer at all to settlement of the matter. 

8. 

The transportation of hazardous materials is inherently dangerous. A hay,ardous 

material is defined in the HMRs as "a substance or material that the Secretary of 

Transportation has determined is capable of posing an unreasonable risk to health, safety, 

and property when transported in commerce", and has been so designated, 49 C.F.R. 

§171.8. Therefore, shippers of inherently dangerous materials such as hazardous 

materials have a very high duty of care. 

In addition to the inherent danger of this material, this particular shipment was 

undeclared - meaning there was no paperwork, markings, or labels to let the carrier, the 

pilot, or anyone else know the dangers inside that box. An undeclared shipment destroys 

the entire regulatory scheme set up to prevent such packages from being transported. 

There was no emergency response infomiation or telephone number with the shipment to 

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let the pilot know how to properly segregate the matenal or to let first responders react 

properly if there was a spill of this material - as there was in this case. 

As explained in detail above. Respondent had the knowledge, or if it exercised 

reasonable care, would have had knowledge that this shipment contained hazardous 

materials. Under the circumstances, the proposed civil penalty is supported by statute, 

regulation, pohcy, and case law. Finally, based on the above, there is no genuine issue of 

material fact remaining in this matter. 

WHEREFORE, Complainant requests the Administrative Law Judge to issue 

an order fixing the civil penalty at (he requested amount of $30,000. 

Rcspectftilly submitted this * \ 

GERALD A. ELLIS 

Attorney 

Office of the Regional Counsel 

th day of.rune, 2010. 

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CERTIFICATE OF SERVICE 

I hereby certify that the foregoing Complainant's Motion For Summary Judgment has been 

mailed by Federal Express, Certified and Regular Mail to the following locations as 

indicated: 

The Honorable Richard C. Goodwin (original via Federal Express) 

DOT, Administrative Law Judge 

Office of Hearings, M-20 

1200 New Jersey Avenue, SE 

East Building Ground Floor 

Room El2-320 

Washington, DC 20590 

TEL: 202-366-2139 

FAX: 202-366-7536 

Michael C. Crowley, (Certified) 

Assistant Attorney General 

Office of the Attorney General of Texas 

Environmental Protection and Administrative Law Division 

P.O.Box 12548 

Austin, TX 78711-2548 

Hearing Docket (Certiticd) 

AGC-430 

Suite 2W1000, Wilbur Wright Building 

Federal Aviation Administration 

800 Independence Avenue, SW 

Washington, DC 20591 

fice of the RegiOT«l Counsel 

JUN ^ \ m 

Dated 

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.:-'-• » 

TTo. 

Facsimile No. 

Date: 

Office of the Attorney General 

State of Texas 

NATURAL RESOURCES DIVISION 

FACSIMILE MESSAGE 

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Adjutant General's Department of Texas 

Mail Distribution Center 

JFTX - GAR - MDC 

2200 West 35* Street #: 64-A 

Austin, Texas 78703-2210 

[512) 782-1448 (Fax) 782-55(57 

28July200B 

RtPtYTO 

ATTENTION OP: 

IiTC David w. Maddan 

Deputy Oajrriaon. Camaander i 

Caunp Mnbry-Aufltin 

2200 Weat 35"* Str«« t #:64 

AuatAn, T«xas 78703-2210 

512-762-6622 

Sir, 

On the morning of 2 July 2008^ 1 received a telephone call from a LouisvilleKY UPS representative that a hazardous material irregularity had occu.rred 

with a shipment sent from El Pa30-TX and that further information will 

follow. 

Information was as follows: UPS Hand Airway Bill number 1ZRF25602310321440 

was attached to a cardboard box and sealad. Box weight at 100 pounds. 

Contents packaged inside the box; were 2 separate boxes that contained 4 

aluminum cans each of Durapl-sx 900 Exterior Alkyd Flat removal paint. 

Several of the cans have broken their seals and spilled the contents inside 

the boxes. The spillages overflowed to the second box causing the taped 

restraints to deteriorate. The spillage continued outward thus making contact 

with other packages lying close to the damage El Paso package. 

I/ouisville-KY UPS warehouse attendant opened the damage package to aee what 

the problem was and having identifying the source, telephoned the HajWat team 

from their area to contain the problem. 

It was requested from the Louisville-Kt representative that I come to the UPS 

location and physically see the damage; I declined since the damage was in 

Kentucky <and I was in Texas. I requested photos to be sent to my OPS 

Representative 30 the proper procedures can be mat. 

I ask the Louisville-KY UPS representative if any injury or loss of other 

packages had occurred during this unfortunate roishap and was relieved to 

learned the answer was no. 

The contents would be properly disposed and that Ha^Mat Louisville will 

forward a report to UPS. 

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Upon investigation, it was found that SSG Anthony Jaclcson - iB^e"" 

Transportation Company/ Ft. Bliss-TX had intended for the package to arrive 

at the Killeen Krroory in care of SSG Lynelle Patterson. When asked why the 

proper papsrwork or packaging of this material was not followed by the 

regulations set by UPS, the response was ^'I did not know". 

I sent the following e-mail to SSG Jackson just prior to my meeting with our 

UPS representative Mr. Joe BoudreauFrom: Gruetzner, Cathleen U. Crv AGDTX 

Sent! Tuesday, July 22, 2008 12:42 PM 

To! Patterson, Lynelic H, SSG NGTX 

Cc: Jackson, Anthony E. SSG TXARNG 

Subject: FW: Photos of undeclared roport 572 

goQ^Afternoon SS<^ Jdc^on, 

^ncfoiedii tfu pdoios of the ma.teria£t(ui.t •was damnQt^in the transport from (E[<Paso to CctdsviHe. <J>U£ tc 

tfie contents, 6ein^ of a corrwive naittrt the TC^Xa^^at team was cdtUdin end afoTmalinvtsti^ation is wrw 

uiu£erway. J" a.m sending you ivdat information I dove so you wiiCGe a6(k to understand-wdat is Happening and 

I surest tfmtyouprint and^ep this infbrmation inyp-urfdesfor a ptriad of 7 years. Jlsycm cansee it 

txpCodtdinside tHe $ox,andsfiUCnge Cea^dcnto tfieftoorcontaminating severaCotfierpac^es in tfie same 

area. 

I xvi/TSe meeting witfi tfie V^S ^IffpresentativefTom tfie Justin office 'Wednesday aftemoon so •we can discuss 

tfUs matter and wfiat procedures tfie 'T«j(as7^atioiuiC^iuird!MaiC<Oistri6vticn Center ^jviS need to do nej^ 

I am aiso rzquesting tfiat a 7-Cas9dat representative Be sent to your Cocalionfor a r^resfmr course in tfie 

fiandUng and^pacS^ing of dangerous materials, f wonder ift&ey unKnfrtsh tny team too? 

SS^ Jac^onpCtase ftave your team maHe contact to tfie cCosest V^PS Store and teams tfie proper way tofHout 

tfie 7Caz!M.atform. ^memBer tfie ndk oftHumC: If it cangc S!K^.<P~ CR^CKPE or (ROOM tfien it is a 

XazMat matter and tfie papervMrf^must Be done. 

T a^ Care, 

Cathleen Ursula Gruetznar 

Mallroom Supervisor 

[5123 782-5195 

On 24 July 2008 at 2:10 in the afternoon, I met with our OPS Represenrative 

Mr. Joe Boudreau about this matter. I was informed that this was just our 

first violation with UPS and the transportation of Hazardous Materials and if 

we should have two more violations then the Texa? National Guard will loss 

the OPS contract. He requested a letter be sent to him about what procedures 

we will do to correct this matter and prevent another. No charges will be 

brought against the Texas National Guard, SSG Jackson or 1. The packages that 

w»r-« taa.nt;oci by ^lic ocntcncs of tne paint were repackaged and delivered to 

their assigned locations, i would like to request the following options to 

occur if possible. 

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1. To have all Texas National Guard Mail Managers/Clerka and Campus Ship 

operators go to the UPS website and text in Hazardous Material- It is 

at this site they will find the following information. 

WelconiB to -the DPS Hazardous Materials Online Guide 

This online guide was developed as a replacement for the publication, "UPS 

Guide for Shipping Ground and Air Hazardous Materials." As new hazardous 

materials shipping information develops, UPS will keep you informed by 

providing the latest infonnation in this online guide, visit this site 

routinely to obtain current information. 

This guide is msjant to accomplish the following: 

Replace the publication UPS Guide for Shipping Ground and Air Hasardoua 

Materials — all information formerly included in the printed versions will 

now be maintained online. Inform you of chemical additions, deletions, and 

changes in classification. Allow you to download the entire hazardous 

materials chemical table. Present information regarding UPS'a conLract-only 

haiardous materials service. Provide the latest contract updates required of 

all shippers who send hazardous materials through OPS. provide information 

about UPS hazardous materials regulatione for shippers, auditors, and UPS 

personnel. Provide an information source for UPS-approved third-party 

vendors. 

Refer to the UPS Guide for Shipping Ground and Air Hazardous Materials for 

the information you will need to properly prepare your shipment for 

transportation within the UPS system. 

If you have any questions about shipping hazardous materials with UPS, please 

call the UPS Hazardous Materials Support Center at 1-600-S54-9964. 

UPS Guide for Shipping Ground and Air Hazardous Materials 

About tlLls Guide 

UPS is committed to safely transporting your 4 9 CFB and lATA compliant 

hazardous material shipments. We offer state-of-the-art technology, 

personalized customer support, and a comprcjhengive portfolio of services. 

The inforTi\ation below is designed to help guide you through the process of 

properly preparing your ha;5ardous material shipmant for transport within the 

UPS system. If you need additional information, please contact th« UpS 

Hazardous Materials Support Center at 1-800-554-9964. 

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U PS Carrier Variations and Guidelines 

Due to heightened security concerns, even greater scrutiny is being given to 

shipment content. Based on regulatory changes, OPS procedures for shipping 

air hazardous materials have been modified. Therefore, all hazardous 

materials shippers must process their shipments using a OPS compliant 

shipping solution in conjunction with hazardous materials shipment 

preparation software, YOU may utilize UPS provided WorldShip® 2008 version 

10.0 (or higher), purchase approved third-party software or use a comparable 

system, which will provide OPS with the necessary electronic information. 

Shipping Ground or Air with UPS 

As a UPS hazardous materials contract customer, you must comply not only with 

4 9 CFR and lATA but also with UPS carrier variations for domestic »ir and 

ground haaardous materials shipments. 

4 9 CFR and UPS 

lATA and OPS 

Hazardous Materials Service Definition 

UPS Standard Dangerous Goods Service between Canada and the U.S. 

Shipping Hazardous Materials 

Shipping hazardous materials provides infomiation that will help you 

understand the importance of properly identifying, labeling, packaging and 

marking your OPS hazardous materials packages. 

Shipper's Responsibilities 

4 9 CFR Shipping Examples 

Common Items that May 8e Hazardous 

New Requirements 

Additional Resources 

This section provides valuable downloadable hazardous materiols information 

as wall a,s providing you the details on how to participate in UPS HazMat 

seminars. 

Hazardous Materials Download Area 

For more information, please call the OPS Hazardous Materials Support Center 

at 1-800-SS4-9964. These carrier variations and guidelines supplement Title 

4 9 of the Code of Faderal Regulations - Transportation and the lATA Dangerous 

Goods Regulations (DGR). Use this Online Guide for Shipping Hazardous 

Materials to answer your questions regarding shipping hazardous materials 

using UPS. Hazardous Material shipped to Alaska, Hawaii, Puerto Rico and 

Catallna Island using UPS Ground service must comply with OPS procedures for 

shipping Air Hatardous Materials. 

2. Allowing the mail handlers to attend a UPS Seminar within their area. A 

OPS representative will come to an armory provided that we meet the 

requirements. 

In—So-ueo SA^i.a«x'9 AiiraJ.J.abXQ 

Private in-house seminars are now available: 

For companies training six or more employees 

Seminars can take place at your facility, eliminating your travel expenses 

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Same curriculum as our public seminars 

Can be tailored to your needs and your products 

For additional information, call 800.554-9964 

U PS Baxardous Materials/Dangerous Goods Seminar 

UPS now offers seminars for preparing shipments according to lATA or 4 9CR 

Why You Need the OPS HazMat Seminar 

Educating your employees on proper handling and shipping of hazaj:dous 

materials ensures the safety of your workers and increases the efficiency of 

your business. For this reason, the DPS Dangerous Goods Seminar has proven to 

be a successful and valuable service to customara. 

When you attend a UPS Dangerous Goods Seminar, you'll receive the most 

current information available on safe and proper shipping and handling of 

hazardous materials through the UPS ground and air network, including: 

How to prevent the delay of shipments due to improper paperwork 

How the i-ight packaging can assure safe and prompt delivery of your hazardous 

materials shipments 

Professional dang^arous goods instructors at the'geminar provide you with 

necessary regulatory information to ensure that your business complies with 

the latest government regulations pertaining to shipping procedures and 

employee training. 

The United States Department of Transportation recurrent training requirement 

is every three years for forwarders and shippers. Compliance remains the 

responsibility of the shipper. The international recurrent training 

requirement is every two years. 

Who Should Attend 

You should attend if you ar«: 

A manager dire.ctly supervising shipping and/or receiving of dangerous goods 

An employee responsible for preparing hazardous materials packages for 

transportation 

A member of the health and safety and/or environmental compliance staff 

inspecting dangerous goods packages prepared for transportation 

For more information, dates and locations, and to register call our 

reservation hotline at 800.634.5656 or visit www.seeuthere.coni/upsseminars 

The next HazMat Seminars 

2008 UPS Dangeroos Goods Seminan 

ShipmeDt prepared under lATA 

(Dallas - September 10-11, 2008) 

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3. To have trained Texas National Guard HazMat personnel from each armory 

attend the UPS Seiminar and then train the mail handlers as a backup for 

all new mail handlers who replaced the last personnel at the last 

movement. I have found that many individuals who have read the Mail 

Manual and UPS training aides are no longer with the unit or even in 

the guard. 

4. Keeping the Post Master, Mail Operation Supervisor, and Armory Mail 

Managers of the Texas National Guard aware of new Wail Handles prior to 

the last handler leaving. This office does not receive word for several 

w«eks if not months after the removal of the last handler has departed. 

5. Updating the Mail Handlers SOP. This is an on-going mission for the 

updates, training lessons and vital infoxination should be placed out as 

soon as possibleThis concludes my report. 

Respectfully, 

//// signed ///// 

Cathleen Ursula Gruetzner 

Post Master-Texas National Guard 

Cc: Mr- Joe Boudreau 

29 July 2008 

After meeting with Deputy Garrison Commander LTC David W. Madden, it was 

recommended that a private UPS Hazardous Material/Dangerous Goods Seminar be 

set up with the El Paso Armories and FMS shops. Contact will be made with the 

Sr QIC's from each location and a UPS Representative so that a sec date may 

be found for such a class. 

If this should prove successful than other classes will be scheduled 

throughout the larger armories in Texas. 

Second recoitumendation will be to install the VPS HazMat material in the Mail 

Handlers SOP for quick reference. 

CubGrtz. 

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Subjects rtiatos of undedsrsd rppniT =;7> 

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10 

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Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

lastructor: Ms. Cathleen Ursula Gruet2aicr 

6/10/2009 3:32:28 PM 

Welcome to Hailroom Operations 101 v. 2 

Table of Contents: 

Welcome 

Price Table 

Shape Base Pricing 

Customs Declaration Ctf 22 

PS Form 2976-A 

Basic Addressing 

Certified W:ail 

Insured Mail 

Physical Standards 

Flex Test 

Physical Standards for Parcels 

Suspicious 14ail or Packages 

Replica or Inert Munitions 

Request for Postage Stamps 

Websites and Acknowledgements 

Hazardous, Restricted, and 

Perishable Materials 

Gesundheit 

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/Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor; Ms. Cathleen Ureula Gruetzner 

6/10/2009 3:32:28 PM 

Welcome to Mailroom Operations 101 v.2: 

Congratulations, you are now either the Armory's WUDROOI MM»cni or the Unit's MAIL 

CLERK/Hn»Di«R. The responsibility has now just increased for there is much foe you to be 

aware of and process in the perfonnanee of this duty. 

Let us begin with turning on the Pitney Bowes Digital Mailing System Postal Meter. For 

the units without a postal meter, why not pull out the postage stamp lock box. 

The new US Postal rate fees are in effect as of May 11, 2009 and there are changes... not 

only in the price of tho stamp but also in the style of the letter. 

Mailing Services Prices Effective Monday, May XI, 2009 

On May 11, 2009 the price for a 1-ounce First-Claas Mail stamp will increase from 424 to 

44C. Prices for other nailing services — Standard Mail, Periodicals, Package Services 

(including Parcel Post), and Extra Services - will change, The average increase by claos 

of mail is at or below the rate of inflation as measured b y the Consumer Price Index. 

Customers can use their rot«v*r Staap? — regardless of when purchased — to mail 1-ounce 

letters after the price change, without the need for additional postage. Forever Stamps 

are widely available through Post OfficeSr eonmercial retail outlets such as grocery 

stores, and online. 

Prices for nailing sarvicias will continue to adjust each Way. Prices for most shipping 

services, including Express Mail and Priority Mail, were adjusted in January and will not 

change in May, 

•s. " f 

iso/esoia swa -i- VVd stLseetsos xvd offi 0102/53/90 
06/10/2003 1&:33 3200911 TXATTVGEN PAGE 16/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MJDC (The Mailroom) 

Instructor; Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom Operations 101 v.2: 

Selec t Prices: 

Fitat-Class Mail 

Type 

Letters 

Large envelopes 

Parcels 

Parcels 

Postcard 

Stamped Card 

Stamped Envelope 

Weight 

first ounce 

first ounce 

first ounce 

Additional ounces 

Price 

50.44 

50.88 

51,22 

50-17 

50.26 

50.31 

50.54 

First-class Mall Xntexnaclonal 

Type 

Canada 

Mexico 

All other countries 

Postcards 6 Letters 

first ounce 

Price 

50,75 

50.79 

50.96 

Extca Serrices 

Type 

Certified Mail 

Return Receipt 

Return Receipt 

Money Orders 

Money Orders 

Printed copy 

Electronic copy 

Up to 5500 

$500.01 to SI,000 

Price 

§2.eo 

52.30 

51.10 

51.10 

51.50 

Dalivory Confixvatlon 

Type 

Priority Mail 

Firat-Class Mail 

Package Services 

Signature Confirmation 

Insurance 

Inaurance 

IriBurance 

Insurance 

Insurance 

Insurance 

parcels only 

parcels only 

Up to S50 

$50.01 to 5100 

SlOO.Ol to $200 

5200.01 to S300 

5300.01 to SS,000 

plus 51 for each 5100 

(Retail) 

50.70 

50.60 

50.80 

52.35 

$1.75 

52.25 

52,75 

54.70 

$4.70 

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Adjutant General's Depaitment for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor; Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

KallrooB Opeca^iona 101 v,2: 

Shaipe-Baaed Pricing 

In the past, many rates were baaed on the weight of a mail piece. Under the new rate 

structure, the size and shape of a mail piece could haves an even greater impact. 

Because the shape will determine postage, it is called Shap« Based Rating. With the new 

Structure, a letter-sized piece ia considered nonmachinable and would be subject to the 

rates for flats if it has any of the folloviing characteristics* regardless of weight: 

1. Weighs mote than 3.5 ounces. 

2. An aspect ratio (length divided by height) of less than 1,3 or more 

than 2.5. 

3. Measures > 4-1/4" nigh or 6" long and the thickness is less than 

0.00 9". 

4. Pieces, which are rigid or contain odd shaped contents. 

5. Is polybagged, polyvrapped, or enclosed in any plastic material. 

6. Clasps, strings, buttone or similar closure devices. 

7 . Self-mailer with folded edge perpendicular to the address and not 

folded and secured, 

6- Booklet with bound edgq along top of piece or along shorter 

dimension and not secured. 

CKy l«fe u« place thie in visible tezma: 

A Standard number 10 letter envelope measures 4" x 9 h". That should weigh less than 1 

eil]|ice will cost 50.44 cent* per envelope.. 

Now the same weight insids a non-standard envelope, oh let us say 5 4" x 8", will now 

cost 50-98 cents. 

You are just going to iov© this part, a standard flat envelope measures 12" x 15" and 

wili cost 51.22 cents at the same weight. 

Unelerseatid where I am going with this... The difference in the size of the envelope is the 

increase of the postage we affix. 

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06/10/2009 16:33 3200911 TXATTVGEN PAGE 18/59 

1. Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Msilxoon Operations 101 v.2: 

A few of the postal meters will have an adapter installed on the equipment whereas; the 

responsibility to separate the envelopes will fall to the mail handlers. Each piece will 

nelad to be physically separated and then priced. Failure to do this extra procedure could 

cost delay in delivery of the document and extra cost for returns. 

I, 

! 

A Letter-size Mail Dimensional Standard Template should be within reach of the postal 

wotJctable and this template will guide you until you find yourself comfortable enough in 

eefciarating the pieces without the gauge. 

This standard Postcard measures 3 H" x 5" but the maximum. Postcard dimensions can be 4 ^" 

X 15". The cost is 5.29 cents. BE CAREFUL - just because the literature is printed on card 

stock paper, does not always makes the paper a postcard. Mind the measurements. 

lie% u s review: 

Geiaeral Mailability Standards; All mail pieces (except keys and identifications devices 

mailed ander the applicable standards) that are *< inch thick or less must be rectangular* 

ati least 3 4 inches high and at least 5 inches long. All Irregular/Outside mailable 

matter (APO's fall in this category) must be at least 0.007-inch thick, weigh no more 

thin 70 pounds, and be no more that 106 inches in length and girth combined. 

I will talk more about tha APO's restrictions in detail later in the session. 

l>eltter Siz e Mail; 

Dinenaiens; 

'; a. At least 5 inches long x 3 ^ inches high and 0.007 inch 

; thiG)<. 

i- b. Not more than 11 h inches long x 6 1/8 inches high or *t 

j. inch thick. 

Pllkt SLz& Mail: 

Dl&ensions: 

3. More than 11 VJ inches long or more than 6 1/8 inches high 

or more than H inch thick, 

b. Not more that 15 inches long x 12 inches high or =>< inch 

thick. May be wrapped, unwrapped, sleeved or enveloped. 

Ma(!:hiziabl« Pascal a: 

Dinenaxons; 

II 

a. At least 6 inches long x 3 inches high, and ^ inch thick. 

: b. ^fot more than 34 inches long x 17 inches high, and 17 

' inches thick. 

i' c. Weigh at least 8 ounces, but not more than 35 pounds 

i {Books and other printed matter, 25 pounds); pieces 

between 6 and B ounces are machinable if all sides are 

rectangular and meet or exceed the other minimum 

dimensions. 

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06/10/2009 16:33 3200911 TXATTVGEN PAGE 1^/59 

Adjutant General's Department for the National Guard of Texas 

I JFTX-GAR-MDC (The Mailroom) 

Instnictor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom Opcm-tions 101 v.2: 

Xrtogulax/Outside Parcels: 

Dinenaions: 

Parcels that do not meet the dimensional criteria of Tnachinable parcels and 

others that cannot be processed by parcel sorters, including: 

a. Rolls and tubes up to 2S inches long and merchandise 

samples not individually address. 

b. Unwrapped, paper-wrapped, or slseve-urappod articles that 

are not letter size or flat size. 

c. Articles enclosed in envelopes that ace not letter size, 

flat sixff or machinable parcels. 

The United State Postal Service accepts properly paclcaged and mar)<;ed parcels but reserves 

the right to refuse non-mailable or improperly packaged articles or substances. Items 

mu*t be packaged to withstand mail procession and transportation. Markings for handling, 

cohtent and service are placed below the postage and above the address. 

Mofe about the proper technique in addressing to come later in the session, with 

pictures! 

This MeaosaAdutt aent 2S April 2007, should help in juattfying the reason for the ne» ag« 

fo'ata^ staap known aa ^^The Forever Stamp". 

All; Chiefs, please pass this on to your Postal operations. 

In 

is 

case some one is confused with the term "Poxever" stamp/ this information 

from Mr. John Hall (DA-OMM) Department of tha Arroy Official Mail Manager. 

Wej can use that stamp within the government, but folks should not go out a purchase 

thousands of dollars worth of these stamps because eventually they wii.i become damaged, 

stick together, get lost, etc, 

YoU can use the forever stamp to cover the cost of a first class letter weighing less 

th^n an ounce as long as you have that stamp even if the price increases and you 

putchased the stamp at 41 cents. However, when there is a rate increase, to purchase new 

"forever" stamps you have to pay the price for a first class stamp effective with the 

rate increase. 

The real purpojse of the forever stamp is so that when postage rates increase people do 

not have to run oat and try to purchase one or two cent stamps to add to the stamps they 

already own; The forever stamp is good for as long as you have them regardless of price 

increases. 

V/i 

Ms I Tina V. Rios 

AR^IG Records Manager 

National Guard Readiness Center 

70i-607-9652(DSN-3Z7) 

i90/iS0ia SWG ^ VVd ZPiiSeVZOZ XVd Lt':i'L 0L02/S3/90 
Kib/l0/2tt0y 16:33 3200911 TXATTVGEN PAGE 20/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom Ope^rations 101 v. 2: 

ShApe^B^ised Pricing 

In the past/ many rate s were baaed on the weight of a mail piece . Under the new rat e 

structure , the siz e and shape of a mail piece could have an even greate r impact. 

Usfte r iDfir.MnBionfii Parce l ram^nsltoncs. 

71 

^ w . 

Postcards; 

While rates are increasing by one cent, postcards still provide a cost-effective way to 

communicate to customers and prospects. 

Mail that is too thick or rigid to run on the USPS processors will now cost more to 

mail. Creating mail that is '"'machinable" can help you save money. 

FlatG: 

The cost for flats will increase much more than the cost for letter-size mail, 

example: 

For 

Once your mail piece exceeds 13 ounces, Firat-Class Mail* will be priced according to the 

Priority Mail* schedule. This is important if you are sending parcels, because oversized 

packages may be subject to special rating guidelines that will vary based on how large 

the package is and how far the package is going. In Zones 1 to 4, oversized packages less 

than 20 pounds may be subject to "balloon rating". For Zones 5 to 5, such packages may be 

subject to dimensional-weight (also known as DIM-WT). 

Ovdraea Packages: 

It la the responsibility of the sender to prepare items and to address th<?m clearly and 

correctly. In preparing items for mailing, the sender must (1) use strong envelopes or 

dujfable packaging material to prevent deterioration or degradation, and (2) consider the 

nature of the articles being mailed and the distance th«y must travel to reach the 

addressee. (See DMM 601 for detailed instructions.) 

Only two customs declaration forms are used, as required under DMM 123.6, for 

international mail: 

PS Form 2976, Cvszoms Declaratio n C^7 22 - Sender's Declaratio n (green label) 

PS Form 2976-A, Customs Peclaraciojj and Dispazch Note — CP 72 

P3 IFOCTH 2976-E. CLisconi.s DeclBzacion Envelope - CP 91 , is used as a carriage document for 

PS Form 2976-A. 

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06/18/2009 16:33 3200911 TXATTVGEN PftGE 21/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The MaDroom) 

Instructor; Ms. Cathleen Ursula Gruetzner 

6/10/2009 3;32;28PM 

Mailroon operations 101 v.2 : 

P3 Fom 2976, Customa p9Claration CK 22 ~ Sender's Deeler^ation (gr««n. label) 

ear Oe ^ Spaidnv 

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"SwM^'Nimr* &'Aa^M 

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^ OWHrT^W^BJIT^^Wi^l^ 

f««m i 9«C JOTiMrrmT' iHtJflw**—p»Nwiii.g>«Lj»i«B7a<o* OIIK« copy 

cKia 

t n ON V***** «t*iiBm. ^^ a<iWN ••fi r •a-wit'^ •axauw.iH kf,md\ 

! 'aMwiVtii^ iriiiiii.;e»i**y<>oi^w('»i*»<»a>>Tfe»iiM)%»»iM*<iy»'<ir 

r <*•»'< 

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06/10/2009 15:33 3200311 TXATTVGEN PAGE 22/59 

Adjutant General's Depaitment for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroos Operations 101 •,2: 

Sender's Preparation of PS Form 2976 

PS-Form 2976, Customa Declaration CN 22 - Sender's Declaration (green label) 

A Sender Must complete PS Form 2976, Customs Declaration.CN 22 — Serder'-i Declaratio n 

(green label). See Exhibit 123.711 for a copy of PS Form 2976. 

•'a. Check the appropriate box to indicate whether the package contains a gift, 

docwiments, comniercial samples, or other items. 

b. In block (1), provide a detailed description, in English, of each article and the 

quantity for each article. General description* such as '"food," ""medicine," 

"'gifts," or '"clothing" are not acceptable. In addition to the English text, a 

translation in another language is permitted. 

::c. In block (2), give the weight of each article in pounds and ounces, 

if known. 

•d. In block (3), declare the value of each article in U.S. dollars. 

Kot»: The sender may declare that the contents have no value. However, 

declaring that the contents have no value does riot exempt an item from 

customs examination or charges in the destination country. 

! e. The' sender must enter the actual value of an item for registered items in a 

consistent manner on PS Forms 3606 and 2976 — i.e., the value entered must be 

identical. Items on which identical values are not declared will be refused. (See 

334.12.) 

f. In blocks (4) and (5) - which are only for commercial items (i.e., any goods 

exported/imported in the course of a business transaction, whether or not they are 

sold for money or exchanged) - enter, if known, the HS tariff number (6 digits), 

which must be based on the Harmonized Commodity Description and Coding System 

developed by the World Customs Organization, and the country of origin, which Is 

the' country where the goods originated (i.e., where they were produced, 

manufactured, or assembled), 

j g . In bloc)c (6), give the total weight of the item/ if )tnown. 

,h. In block (7), giv« the total value of the item in D.s. dollars. 

;i. In block (8), sign and date in the blocks indicated on the left side and the right 

side of the form. The sender's signature certifies that all entries are correct and 

that the item contains no dangerous article prohibited by postal or customs 

regulations 

:JC . 

Enter the sender's full name and address and the addressee's full name and address 

in the blocks indicated. 

Affix tht form to the address side of the item and present the item for mailing. 

10 

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06/10/2009 16:33 3200911 TXATTYI3EN PAGE 23/59 

Adjutant General's Department for the National Guard of Texas 

; JFTX-G/>JR.-MDC (The Mailroom) 

Instructor: Ms. CalhJeen Ursula Gruetzner 

; : 6/10/2009 3:32:28 PM 

Mailroom Operations 101 •v.2: 

PSiForm i976-A, Custoitta D«claxation and Dispatch Note — CP 72 

Please print this form in English using blue or blac)c ink, pressing firmly so all 

information transfers to all copies. Complete the declaration fully and legibly; 

otherwise, delay and inconvenience may result for the addresses. A false or misleading 

decilaration may lead to a fine or seizure of the item., ^ou may add a translation of the 

contents, in a language accepted in the destination country. 

Yodr goods may b« subjected to restrictions. It is your responsibility to comply with 

imfiort and export regulations (e.g., quarantine, pharmaceutical, etc.), and to determine 

wh^t documents (e.g., commercial invoice, certificate or origin, health certificate, 

license, authorization for goods subject to quarantine such as plant, animal or food 

products, etc.) if any are required in the destination country. 

FROM: (Sender information) ant TO (Addressee information) section's: The sender and 

adritressee's full name and full address must be entered in the blocks provided on the 

297'6~h. Incomplete names (e.g., initials) or incomplete address entries on the 297.6-A 

wili result in delayed handling by Customs and/or the delivery officeIs Enter a detailed description of each article - e.g.. 

General dcocriptions - e.g., ""samples", ""food products' 

permitted. 

""men's cotton shirts", 

or ""toiletries" are not 

2: - 4: Enter the quantity, net weight (in pounds and ounces) and value (in U.S. 

dollars) of each article. 

11 

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06/10/2093 16;33 3200911 TXATTYQEN PAQE 24/59 

Adjutant General's Department for the National Guard of Texas 

JFDC-GAR-MDC (The Mailroom) 

Insuuctor; Ms . Catfileen Ursula Gruetzner 

6/10/2009 3:32:28 P M 

M^lrooBi Opersitions 101 v,2: 

5: Check the box specifying the category of the item. 

6; Select mail handling method. 

7: Identify if special conditions or restrictions apply to package being mailed, if 

applicable. 

6: Enter the total weight of the paclcage in pounds and ounces, including packaging, 

which corresponds to the weight used to calculate the postage. 

9; Enter the total value in U.S. dollars10: Check the box specifying instructions in case of non-delivery. Items returned 

to sender are subject to return charges at the sender's expense. 

11: Enter an Exemption or Exclusion Legehd (EEL) or proof of Filing Citation (PFC). 

In general, mailpiecas containing any type of goods (per Schedule B Export Codes at 

http://irww.census.^ov/foreign-^cad^/sab^dal^s/b ) valued at more than $2,500.00 or 

requiring an export license under U.S. law must have a Proof of Piling Citation 

(PFC) is.^ued by the U.S. Census Bureau, subject to certain exceptions, Mailpieces 

that are exempt from filing must have an EEL. Either an EEL or PFC must be 

displayed in bloc)c 11 before a package ig presented to the Postal Services for 

mailing. To file electronically through the Automated Export System (AES) or for 

additional information, please log on to the Census Bureau's internet site at 

http://wTv.gov/ror«ign-t:rade/a6a or call 1-800-549-0595, 

12: Check the box if the contents are subject to quarantine restrictions (plant, 

animal, lood products, act.) — 

13: Sign and dat« the form. Your signature certifies that all entries are correct 

and the item(5) being mailed contains no dangerous, prohibited, or restricted 

Gontenca per postal, customs, or destination country regulations. Your signature 

also certifies compliance with Foreign Trade Regulations and confirms your 

liability for the item(s) being mailed. 

14: Enter Sender's Customs Reference Number, if applicable. 

15; If applicable, enter addressee's Importer's Reference number. (This might be a 

tax, code, or VAT number used for saleji tax.) 

16; If known, please provide addragsee's telephone, email address or fax number, as 

this could be used to facilitate customs clearance or delivery. 

12 

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0S/18/2063 16:33 3288911 TXATTVGEN PAGE 25/59 

Adjutant General's Department for the National Guard of Texw 

JFTX-GAR-MDC (The Mailrootn) 

Instructor: Ms. Cathleen Ureula Gruetzner 

6/10/2009 3;32;28PM 

Mailroom Operationa 101 v.2: 

17; - 21: Enter License, Certificate, and/or Invoice number, if applicable in 

Blocks 17-19. In Block 20, enter the 6-digit HS tariff number (if known), which 

must be based on the Harmonized Commodity Description and Coding System developed 

by the World Cuatoais Organisation. In Blbck 21, ""Country or Origin'" (if known) 

means the country where the goods originated - e.g., where produced/manufactured or 

assembled. 

Insert the completed form into the ps Form 2976-E, Customs Declaration Envelope-CP 

91. Enclose any commercial documents into the envelope- DO not fold form or wrap 

around the package. The entire barcode and all information must be visible. Remove 

the backing sheet and affix the envelope to the paclcage on the address sideOk now let us review what just happened. Take the USPS Customs Declaration and Dispatch 

Note - CP72 PS Form 2976-A {January 2009) New Dat<s/Ke»- Foxn. - pay attention now, and fill 

out as normal. Just follow the instructions if you should have questions and press down 

hard so all copies are filled in. I, personally use a standard IMS Selects III 

typewriter, (it is a machine invented long before Michael Dell was a glimmer in his 

mother's eye) or you could go to the website wwv.uaps.com ~ calculate postage (domestic) 

and then hit the APO/FPO restriction line. Follow the instructions, fill in the blocJcs, 

turn the pages and when completed, as the commercial states, point, click and print! 

Can't you just die...? Onward and upward to the other pages. 

And the next Question is: can you address an envelope? Do you know where to place the 

Certified Tab and Return Mail Card? How about the processing of the Insurance? 

Keap reading and learn. 

13 

/90/eeoia swo -i- VVd sfLseetsos xvd zv- n OLOS/SS/S O 
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Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor; Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom oparationa 101 v.2: 

Ba^ic Addr«3sing: 

. Adjutant General' s Department of Texas 

: JFTX-GAR-MDC #:64-A 

2200 West 35'^ Su-ect 

Austin, Texas 78703-2212 

^tum..^ddnss 

Stamp 

(De&very fiddress 

ISGT Cathleen Ursula Gruetzner 

H Q 36'*' ID DivAxty #; 21-456 

4255 IH 35 North 

San Antonio, Texas 78258-1601 

Th^ delivery address specifies the location to which the United States Postal Service is 

to=deliver a mail piece. The mail piece must have the address of the intended recipient, 

visible and legible, on only the side of the mail piece bearing postage. 

All mail not bearing a simplified address must bear a delivery address that contains at 

least the following elements in this order. 

• Intended recipient's name or other identification. 

•• Street and number. Inclad« the apartment, building or suite number. Post office Box 

number. General Delivery, Rural or Highway contact route designation and box nuittber 

as recipient. 

• City and State. 

;• ZIP Code (5 digit 21P + 4) where required. 2lp codes are also required in the 

return address of mail on which postage is paid by stamps pre-canceled by bars only 

and in the sender's return address on second-class mail when service is requested.) 

14 

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oo,'xo/.(itJCi ^ Jib ; J J J'^dBSll TXATTVGEN PAGE 27/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor; Ms. Cathleen Ursula Gruetmer 

6/10/2009 3;32:28PM 

Mailroom Op«ca%iono 101 v.2: 

Leive a clear apace on all mail for the address, stamps, postmarks and postal 

endorsements, 

Additional standards apply to overseas military mail. Department of the State mail, mail 

in window envelopes, international mail and mail claimed at any automation rate. 

Certified Mail: 

Th« Certified Mail foe must be paid in addition to the correct postage. The fee and 

postage may be paid with ordinary postage stamps or meter stamp. 

Cettified Mail service provides the sender with a mailing receipt (the card) and upon 

request, electronic verification that an article was delivered or that a delivery attempt 

was made. Your customers may retrieve the delivery status in three ways'. 

(1) Over the Internet at www.uspE.com by entering the 

Tracking Number. 

(2) By telephone at 1-800-222-1611. 

(3) By Domestic Return Receipt [the card]-

Cattified Mail:: 

Certified Mail is dispatched and handled in transit as ordinary mail. No insurance 

coveraga is provided- DS Postal Service maintains a record of delivery (which includes 

th^ recipient' B signature) for a specified period. Customers may obtain a delivery record 

by:the purchase of Return Receipt service. 

Rule of Thumb: ONLY mailable matter on which postage is paid at s First class mail rate 

(iiicluding Priority Mail) may be accepted as Certified Mail. 

Available Destinations for Certified Hail may be addressed for delivery only in Che 

United States and its territories and possessions, through APOs and FPOs [with 

liiiiitationa], or through the United Nations Post Office, New York, 

Ceil-tified Mail must bear a barcode green PS Form 3800. The label part of the form must be 

placed *aovB the delivery address and to the ia«n of the return address, or to the left of 

the delivery address on parcels. 

15 

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0b/lM/2009 16:33 3200911 TXATTYQEN PAGE 28/53 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen U.tsula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroo n Operation s 101 v.2 : 

Exhibit 3.3- 3 Form 3600 

Adjutant General" s Department of Texas 

JFTX-GAR-MDC #:34-l 14 

th 2200 West 35*" Street 

Austin, Texas 78703-2212 

<RftvmJUdrtss 

US Postal Service 

Certified Mail Receipt 

Domestic Mail Only; 

(No InswMice Covcragi: Provided) 

nmiuiimuinnnHiuiiiia 

T005 2570 0001 7351 T956 

I 

Place 

of 

Sticker at the TOt of Envelope to the RJCHT 

fold ac DOTTED L.lnej Stan^ 

<De&tiery^^ddTtss 

ISGT Cathleen Ursula Gruetzner 

HQ 36* ID DivArty ^: 2M56 

4255 IH 35 North 

San Antonio, Texas 78258-1601 

16 

iso/aeoia SWQ VVd 3t'LSSGtgOZ XVd et:t L 0L0S/S2/9 0 
e6/ie/2003 16:33 3200911 TXATTVGEN PAGE 29/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (Tlie Mailroom) 

Instnictori Ms . Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 P M 

n«ltum Receipts: 

Return Receipt (PS Form 3811) service provides a mailer with evidence of delivery - To 

whom the mail was delivered and date of delivery - along with information about the 

redipient's actual delivery address. 

Available for; First-class mail, Priority Mail, when purchased at time of mailing with 

Certified Mail, Insured mail for more than S200 dollars or Registered Mail services. 

May be combined with: Delivery Confirmation, Parcel Airlift (PAL), Returned Receipt, 

Signature Confirmation and Special Handling. I will talk about this special processing 

later in rhe session. 

RUiiE: The National Guard will never, as in ever has a packet, article or parcel sent out 

as;a Collection on Delivery (COP). This is in direct violation of Army Regulation 25-51. 

Placement of the PS Form 3G11, Domestic Return Receipt: 

The green in color CMB is to be placed to the right of the return address and just above 

thi recipient's address- Keep the white section intact so the counter clerk can date 

StAmp the forro for your records. This form is to be kept for a two-year period. 

i,vj-,i,»rt 

17 

<L90/ieO@ swo <• VVd StLSEGtSOS XVd EtitL 0L02/S2/90 
05/10/2009 16:33 3200911 TXflTTYGEN PftGE 30/5 9 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom Opercttions 101 v. 2; 

Th4 green postcard shaped returned signature card is to be placed on the back of the 

envelope as centered as possible or to the left of the recipient's address when attached 

to a parcel. This card ie not to be used as a form of address only. The recipient's 

address MUST be a separate entity. Be sure to check only one of the boxes. You may check 

Certified Mail, Expressed Mail or Insured Mail. This form is to be attached to the 

stamped receipt form and kept on file for a two-year period. 

Hadlroon Operatione lOi •.2: 

Place Sticker it the rop cf Epveiop* to the mCH T 

of Che esnniH Vldxea*. Fold at DOTXSD hioe s 

Scnia Cofnplcie this section 

Name 

Address 

Ciily, State Zip 

Green Card 

Complete thi» Section en Delivery 

LEAVE THIS SECTION 

Service TVP^'-

Pick only one box. 

Article Number; 7<>0.< 2J7D OOOl l}i \ 7956 

Back Side 

Basic XnfoTBaU.on: 

Description; 

Certified Mail service provides the sender with a mailing receipt and, upon request, 

electronic veri:fication that an article was delivered or that a delivery attempt was 

made. Customers can retrieve the delivery status in three ways; (1) over the Internet at 

«w^,usps.oon by entering the article number shown on the mailing receipt; (2) by 

telephone at 1-600-222-1911; or (3) by bulk electronic file transfer for mailers who 

prdvide an electronic manifest to the USPS, Certified Mail is dispatched and handled in 

transit as ordinary mail. Mo insurance coverage is provided. USPS maintains a record of 

delivery (which includes the recipient's signature) for a specified period of time. 

ri 

Customers may obtain a delivery record by purchasing return receip t service . 

18 

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Adjutant General's Department for the National Guard of Texas 

JFDC-GAR-MDC (The Mailroom) 

Instructor: Ms . Cathleen Ursula Gruetzner 

6/10/2009 3:32.28 P M 

Wailxooa Oporaitiona IQl v,2: 

Eligible Mattor 

only mailable matter on which postage is paid at a First-Class Mail rate (including 

Priority Mail) may be accepted as Certified Mail. 

Additilotial Servlews: 

Purchasing Certified Mail service allows customers to then purchase restricted delivery 

service or a return receipt. 

'Wb^re to Ksixl: 

A mailer may mail Certified Mail at a post office, branch, or station or give it to a 

rural carrier. Certified Mail t^ay also be deposited in a post office mail drop, a street 

letterbox, a non-personnel unit, or any other receptacle for First-Class MailAv«Lilabl« Destlbationa: 

Certified Mail may be addressed for delivery only in the (Jnited States and its 

territories and possessions, through APOs, ETOs and FPOs, or through the United Nations 

Post Office, New York. 

Forro 3800 

Certified Mail must bear a bar-coded gre<in Form 5800 (see Exhibit 3.3.3). The label part 

of the form must be placed above the delivery address and to the right of the return 

address, or to the left of the delivery address on parcels. 

19 

iso/esoiS swo + VVd StLSSGtSOS XVd Stit'L 0L02/S3/90 
wb/iu^2eay ib:33 :J20091 1 TXATTYGEH PAGE 32/59 

/Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom 0p«ration e 101 v.2 ; 

Xnsnxed Mail: 

sjc.'fcsnc Jim 

2lJ0anriurder 

Exllibit 4.3.3 a Insure d Mail Form 3813 

i\ 

OverJtOO 

^ 

3 

•T 

ll/fl'PCC^XilLCJCDrT 

^5^-:C'.A L ;j$ c 

— 

f 

s 

1. -.^T. :/H...-Jb. 

•.!>'>.•.>«.'.«< ' 1 

"^. 

^''•' . -Wi A-. . , »1| • » •*-

MOTICE: Separat e styl e forms for insurance . 

Black form UNDER $200 15199-99 t o SIO.OO) 

Blue form OVER $200 (S200.00 t o 55,000.00 ) 

20 

iso/ofroia s w o <• VVd 3tLSeG1?S0S XVd Gf^tL 0L0S/S2/90 
06/10/2009 16:33 3200911 TXATTVGEN PAGE 33/59 

Adjutant General's Depaitment for the National Guard of Texas 

; ? JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

: 6/10/2009 3:32:28 PM 

- ? t^ilrooB operation s 101 v.2 : 

Insured Kail Fes9 

ra4, in addition t o postage and othe r fees, for merchandise insurance liability , pe.r 

piice ; 

F«^ and Postage : 

The applicable insurance fee must be prepaid In addition to the postage, except on 

official mail sent under applicable provieions. The fe© and postage may be paid with 

postage stamps, meter stamps, or permit imprints. The mailer guarantees to pay return and 

forwarding postage, unless i-he mailer writes inst^ructions on the wrapper or envelope not 

to'forward or return the mailBai Ic Zn£onDa ti, on: 

Daserlpfcion: 

Insured mail provides the following features; 

"a. Insured mail purchased at a retail post office provides up to S5,000 indemnity 

i coverage for a lost, ritled, or damaged article, subject to the standards for the 

: service and payment of the applicable fee. 

; b. Insured mail purchased online provid«ss up to 9500 indemnity coverage for lost, 

; rifled, or damaged articles, subject to the standards for the service and payment of 

;ithe applicable fee. 

i c. A bulk insurance discount is available for Insured articles entered by authorized 

' imailers who meet the criteria. This service is not available for insurance purchased 

.; online. 

' ! d. Insured mail service provides the mailer with a mailing receipt. No record of 

: insured mail is kept at the office of mailing. For mail insured for $200 or less, the 

I USPS maintains delivery information (not including a signature) for a specified period 

:' of time. For mail insured for more than $200, the USPS maintains a delivery record 

.' (which includes the recipient's signature) for a specified period of time. Customers 

; may obtain a delivery record by purchasing additional services. 

4 

Eligible Matter: 

The following t;^©s of mail may be insured; 

a. First-Class Mail (including Priority Mail), if it contains matter that may be 

mailed as Standard Mail or Package Services. 

•- b. Standard Mail pieces prepared as machinable or irregular parcels (bulk, insurance 

J only). 

'c, Package Services. 

; d. Official government mail endorsed "Postage and Fees Paid." 

21 

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06/10/2009 16:33 3200911 TXATTVGEN PAGE 34/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms . Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 P M 

Mailroom Oparsitions 101 v. 2: 

In.«li9ibl<a Matter: 

The following types of mail may not be insured: 

a. Parcels containing matter offered for sale, addressed to prospective purchasers who 

have not ordered or authorized their sending. If such matter is mailed, payment is not 

roade for loss, rifling, or damage. 

b. Non-maiiabI<5 matter. 

c. Articles so fracrile that they cannot be carried safely in the mail regardless of 

packagingd. Articles not adequately prepared to wixhstand normal handling in the mail. As a 

rule, any mailable package should be insurable. 

e. Mall not bearing the complete names and addresses of the sender and addressee. 

f. Standard Mail letters, flats, and NFMs, 

g. Matter mailed at First-Class Mail rates (including Priority Mail) that consists of 

items described in DMM 123.3.0 , Content Standards for Priority Mail/ DtW 133.3.0 , 

Content Stamdams/ DMM 233.2.0 , Contient Stand^ards for Flrat-Cl«as Mail X,«ttex's,.- DMM 

333.2,0 , Content Standards for Flrst-Clase Mail Flats/ and DfrM 433.2.0 , Content 

Stsjxdaxda for First-Claes Mail Parcels^ and required to be mailed at First-Class Mail 

rates. 

Adiditional Services 

Ineuring an item for more than ?200 allows customers to purchase restricted delivery 

service or return receipt service. The following services may be purchased at a retail 

post office and combined with insurance if the applicable standards for the services are 

met and the additional service fees are paid: 

a. Delivery Confirmation. 

b- Parcel airlift service (PAL) . 

c. Return receipt for merchandise (for items insured for $200 or loss)-

d. Signature Confirmation. 

e. Special handling. 

Mailing: 

Where to Mail: 

Insured mail may be mailed as follow?; 

a, A mailer must mail insured mail at a post office, branch, or station or give the 

mail to a rural carrier. Such mall may be placed in, but not on, a rural bost. Such 

mail must not be placed in a post office mail drop or in or on a street letterbox. A 

mailer may leave the mail in a rural box with a note showing the requested amount of 

insurance, if stamps are affixed for postage and fees, or money for postage and fees 

is left in the box. The DSPS is nor liable for any article or money left in a rural 

box until the carrier receipts the article. A mailer at a non-personnel rural unit 

must meet the rural carrier at tha unit for insurance service. 

22 

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06/10/2009 16:33 3200911 TXfiTTYGEN PAGE 35/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Maihoom) 

Instructor: Ms, Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom Opera-tions 101 v,2-

b. A mailer who purchases irisurance online may mail at a post office, branch, station, 

give the maiil to the carrier assigned to that delivery address, or place the mail in a 

post offic* mail-drop or a collection box. A mailer may leave the mail in a rural box, 

• schedule a Pickup on Demand, or schedule a carrier pickup using www.viaps.coBi. The USPS 

is not liable for any article or money left in a rural box until the carrier receipts 

the article. 

T78PS Xnqui.Ei.os : 

USPS employees are required to ask whether the mail piece presented for insurance 

contains anything liquid, fragile, perishable, flammable, ox potentially hazardoustbrkinga and Forms: 

The treatment of pieces is determined by the insurance amount: 

a. Retail pieces insured for 5200 or less: The mailer must affix a bar-coded Form 3813 

(see Exhibit 4.3.3a) to each piece above tha delivery address a.nd to the right of the 

return address. No signature is obtained. 

b. Retail pieces insured for more than S200: The mailer must affix a bar-coded Form 

3813-P (see Exhibit 4.3.3b) to each piece above the delivery address and to the right 

of the return address. 

c. Mail for which insurance is purchased online must include the text "insured" in the 

indicia area of the online label; the markings in '3.3.3a and -i.S.at are not required.. 

d. All insured places, regardless of insurance amount, must be postmarked unless 

postage is paid by postage meter Stamp, permit imprint, or PC Postage (when insurance 

is purchased online). 

23 

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oo/ia/zoaa i.b:jj j:<f«t)yll TXATTYGEN PAGE 36/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom Operations 101 v.2; 

Pbyslcal Stan<iafds; 

Physical Standai^ifl for Letters: 

Dincnsional Standards £o7 Iiettcrs: 

Letter-site mail is : 

a. Not le3."5 than 5 inches long, 3-1/2 inches high, and 0.007-inch thick. 

b. Not more than 11-1/2 inches long, or more than 6-1/8 inches high, or more than 1/4-

inch thick, 

c. Not more than 3-5 ounces. 

d. Rectangular, with four square corners and parallel opposite sides. Letter-size, 

card-type mail pieces made of cardstock may have finished corners that do not exceed a 

radius of 0.125 inch (1/9 inch). See Exhibit T.ld. 

Exhibit 1-ld Maximum Corner Radius for Letter-Size, Card-Type Mail pieces 

CJLJ « lOT- P*GKAJ"a Tt/tantrrujm -t r&-~ 

•ttgimr>isa.<^ t o t««t ^icxsur^cy 

Fomachir^able Criteria: 

A letter-siie piece is nonmachinable if it has one or more of the following 

characteristics (see DMM 601.1-4 to determine the length, height, top, and bottom of a 

mail piece): 

a. Has an aspect ratio (length divided by height) of less than 1.3 or more than 2.5. 

b. Is polybagged, polywrapped, or enclosed in any plastic material. 

c. Has clasps, strings, buttons, or similar closure devices. 

d. Contains items such as pens, pencils, or loose keys or coins that cause the 

thickness of the nail piece to be uneven (see OMM 601.11.18, Odd-Shaped Ite.ms in 

Paper Envelopes). 

e. Is too rigid (does not bend easily when subjected to « transport belt tension of 

40 pounds around an H-inch diarawter turn) . 

f. For pieces more than 4-1/4 inches high or € inches long, the thickness is leea than 

0.009 inch. 

g. Kas a delivery address parallel to the shorter dimension of the mail piece, 

h. Is a self-mailer with a. folded edg« perpendicular to tha address if th® piece is 

not folded and secured according to DMM 201,3.13.1. 

24 

^vj ensestsos xvd n- n OLO2/S2/9C 

i90/fr1?0ia SW Q <• ' " -
06/10/2003 16:33 3200911 TXATTVGEN PAGE 37/59 

Adjutant General's Department for the National Guard of Texas 

JFrX-GAR«MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gnietzaer 

6/10/2009 3:32:28 PM 

i- Booklet-type piece s with the bound edge (epine) along the ahorc(;r dimension of the 

piec e or a t the top, unless prepared according to DMh 201.3.13. 

PhysieAl St:and.-Mrdo for Flails: 

General Definition : 

Flat-aie e mail is: 

3. More than 11-1/2 inches long, or more than 6-1/8 inches high, or more than 1/4 inch 

: thick . 

b. Not more than 15 inches long, more than 12 inches high, or more than 2/A inch 

thick . 

c- Flexibl e (see 2.2). 

d. Rectangular. 

e. Uniformly thick (see 2.3). 

f. Unwrapped, sleeved, wrapped, or enveloped. 

MLnimvisi Flexibility Critecia for FlAt-Size 1?ieoea: 

Flat-size pieces must be flexible. Boxes—with or without hinges, gaps, or brea)<3 that 

allow the piece to bend—are not flats. Tight envelopes or wrappers that are filled with 

one or more boxes are not flats. Test flats as follows: 

a. All flats (see Exhibit 2.2a): 

1. Place the piece with the length parallel to the edge of a flat surface and 

extend the piece halfway off the surface. 

2. Press down on the piece at a point 1 inch from the outer edge, in the center of 

the piece's length, exerting steady pressure. 

3. The piece is not flexible if it cannot bend at least 1 inch vertically without 

being damaged. 

4. The piece is flexible if it can bend at least 1 inch vertically without being 

damaged and it does not contain a rigid insert. No further testing is necessary. 

5- Test the piece according to 2,2b or 2.2c below if it can bend at least 1 Inch 

vertically without being damaged and it contains a rigid insert. 

25 

^90/5*00 SWO <• VVd sf'Lseet'Sos xvd frt^ti 0102/92/30 
06/10/2009 16:33 3200911 TXATTVGEN PAGE 38/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instnictor: Mi. Cathleen Ursula Gmetzner 

6/10/2009 3:32.28 PM 

M^ilrooffi operat.ions 101 v.2 : 

Exhibit 2.2a Flexibilit y Test-All Flats 

, i ^ i97ginis i 

^ t ctmenaon 

tdk-i ^ 

w^w 

jy<%'*^^*^-'"-'»«^^^a-.^;.,.,"t^LJi 

•••'• - ;. fS . I5i. 

^U 

FLEKT^EST 

1-mnmj m 

b. Flats 10 inches or longer that pass the test in 2.2a and contain a rigid insert 

(see Exhibit 2.2b); 

1. Place the piece with the length perpendicular to the edge of a flat surface and 

extend the piece 5 inches off the surface. 

2- Press down on the piece at a point 1 inch from the outer edge, in the center of 

the piece's width, exerting steady pressure. 

3. Turn tl:ie piece around and repeat steps 1 and 2. The piece is flexible if both 

ends can bend, at least 2 inches vertically without being damaged. 

26 

i90/91?0i?| S W Q *• VVd SfLSSGfrSOS XVd frtP-frL 0L02/SS/90 
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Adjutant General's Depaitment for the National Gtiard of Texas 

-TFDC-GAR-MDC (The Maikoom) 

Instructor: Ms. Cathleen Ursula Gruetsaier 

6/10/2009 3:32:28 PM 

Mallcoon Operati.ena 101 v . 2 : 

Exhibit 2.2 b Flexibilit y Test-Flars 10 Tnche? or Longer 

F a - foTs.iangtn e 

[:--Jar»*iWmw,<fc 

MfinrfOVlM, ti c ^e ^ 

**a« 

'iStr'\'Mtcii^i-J---^'-i'.y»< ••-••• 

. !^"i ' 

rtJSCTEST. 

HvB. 10" cr lenger 

fia t oorttein ariglcl kxaax 

t'Vuk.a ..>.^^ 2" mnimj m 

lesuny 

lequrea 

c. Flats les.'s than 10 inches long that pass the test in 2.2a and contain a rigid 

insert (see Exhibit 2.2c)J 

1. Place the piece with the length perpendicular to the edge of a flat surface and 

extend the piece one-half of ita^length off the surface. 

2. Preaa down on the piece at a ^oint 1 inch from the outer edge, in the center of 

the piece's width, exerting steady pressure3. Turn the piece around and repeat steps 1 and 2. The piece is flexible if both 

ends can bend at least 1 inch vettically without being damaged. 

27 

iSO/ifrO© SWO <• VVd St?LSe6fr20S XVd V^.\>i 01.03/52/90 
06/IH/2009 16:33 3280911 TXATTVGEN PAI^ 40/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom Operations 101 v.2 : 

Exhibit 2.2c Flexibilit y Teat-Flats I,es3 Than 10 Inches Long 

For •&« , teng*! fe 

Hie lon^asl cflmenskxi 

R_EXTEST 

pToriB iBBft irian 1 cr Tifirr 

oernan a:r«|lci ir^rt ^ 

"«Tirt«T»rn 

tnii£om Thickness: 

Flat-size mail pieces must be uniformly thick so that any bumps, protrusions, or other 

irregularities do not cause more than 1/4-inch variance in thickness- Exclude the outside 

edges of a mail piece (1 inch from the edge) when determining variance in thickness. 

Mailers must se;cure non-paper contents to prevent shifting of more than 2 inches within 

the mail piece. 

Flat-Size Pieeew Not Eligible for Flat-Size Rates: 

Mail pieces that do not meet the standards in 2.l through 2-3 are not eligible for flatsize rates and must pay applicable parcel rates. 

28 

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06/10/2609 16:33 3200911 TXATTVGEN PAGE 41/59 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom Operations 101 v.2: 

Physical St«uidards for Parcele: 

KaicinuM Weight and Size: 

No mail piece may weigh more than 70 pounds. Lower weight limits apply to First-Claaa 

Mail, Standard Mail, and Bound Printed Matter, Pieces may not measure mors than 

106 inches in length and girth combined, except Parcel Post, which may not measure more 

than 130 inches in length and girth coinbined. For parcels, length is the distance of the 

longest dimenaicn and girth is the distance around the thickest part. 

Lower size or weight standards apply to mail addressed to some APOs, ETOa and FPOs 

subject to DMM '703.2.0 and DMM 703,4,0 and for Department of State mail, subject to DMM 

703.3.0-

Two or More Packages: 

Two or more packages may be mailed as a single parcel, if they are about the same size cr 

Shape or if they are parts of one article, if they are secursly wrapped or fastened 

together, and if they do not together exceed the weight or size limits. 

Maelilnable Parcela: 

A machinable parcel is any piece that is (see Exhibit 3.3): 

a. Not leas than 6 inches long, 3 inches high, 1/4 inch thick, and 6 ounces in weight. 

(A mail piece exactly 1/a inch thicic is subject to the 3 1/2-inch height minimum under 

DMM 601.1.2.) 

b. t^ot more than 34 inches long, or 17 inches high, or 17 inches thick, or 35 pounds 

in weight. For books, or other printed matter, the maximum weight is 25 poundsMnmj m <MaqRr 

IVBIKT1XTI <—yii -aspouioe 

Exhibit 3.3 Machinable Parcel Dimensions 

29 

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06/10/2009 16:33 3200911 T><ATTVGEN PAGE 02/5 9 

Adjutant General's Depaitment for the National Guard of Texas 

IFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Urstila Gruetzner 

6/10/2009 3:32:28 PM 

Mailroom OperaU.ona 101 v.2: 

Soft Goods and Snveloped Printed Matter: 

Soft goods wrapped in paper or plastic bags and enveloped printed matter are machinable 

only if all packaging standards in DMM 601-2,0 are met. 

Irregular Parcels: 

An irregular parcel is a parcel not meeting the dimensional criteria in Machinable 

Parcels. This processing category also includes parcels that cannot be processed by Bulk 

Mail Center parcel sorters, inclijding rolls and tubes up to 26 inches long; merchandise 

sajtrples that are not individually addressed and are not letter-size or flat-size; 

unwrapped, paper-wrapped, or sleeve-wrapped articles that are not letter-size or flataize; and articles enclosed in envelopes that arc not letter-size, flat-sire, or 

machinable parcels. 

Aruilti.onal Physical Standaxrds for Expread Mail: 

Physical Standards of Mail pieces 

Each piece of Express Mail may not weigh more than 70 pounds. The comtiined length and 

girth of a piece (the length of its longest side plus the distance around its thickest 

part) may not exceed 106 inches. Lower size or weight standards apply to Express Mail 

addressed to certain APOs, ETOS and FPOs. 

Outaide Parcels: 

Express Mail items not required to be presented in a pouch (oatsidc parcels) must be 

large enough to hold the required mailing labels and indicia without bending or folding 

on a single optical plane. 

Two or More Packages 

Kith the exception of USPS-produced Express Mail flat-rats envelopes, two or more 

packages may be mailed as a single parcel if they are about the.same size or shape, are 

securely wrapped or fastened together, and do not exceed the weight or si2e limitsAiiaitioa» l Phy&icnl SLanda.cds £ox Prtoiit y Ma.i.1: 

Physical standards of Mall pieces: 

Tha maximtim weight ia 70 pounda. The coinbined length and girth of a piece (the length of 

Its longest side plus the distance around its thickest part) may not exceed 108 inches. 

liOWar size and weight standards apply for some APO, ET O and FPO mail subject to DMM 

703.2-0, Overseas Military Mail.. and DMM 703.4,0, Mail Sent by O.S- Armed Forces, and for 

Dejiartment of State mail subject to DMM 703.3.0, 

30 

i90/0S0ia SNQ <• VVd StLSSGtSOS XVd tf-tL OLOS/SS/90 
06/10/2009 IS;33 3200911 TXATTYGEN pfi/SE 43/59 

Adj utanl General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathlceti Ursula Gruetzner 

6/10/2009 3:32:28 PM 

Maiilroom operations 101 v.2 : 

TWO or More Packages 

With the exception of OSPS-produced Priorit y Mail flat-rat e envelopes or boxes, two or 

more packages may be mailed as a singl e parcel if they are about the same siz e or shape, 

ar e securely wriapped or fastened together, and do not exceed the weight or si^ie limits, 

t ) 

I 

Ad^tional Phyaical Sbandarda tor First-Claao Mail: 

Majkimum Weight and size: 

Maiter at First-Class Mail rates cannot exceed 13 ounces. First-Class Mail weighing more 

thk n 13 ounces is Priority Mail (123, Rates and Eligibility). The combined length and 

gitth of a piecs (the length of its longest side plus the distance around its thic)<est 

part) may not exceed 106 inches. Lower size or weight standards apply to mail claimed at 

certain rates or addressed to some APOs, ETOs and FPOs subject to DMM 703.2.0 and DHM 

703.4.0 and for Department of State mail subject to DMM 703.3-0. 

I 

Miijiimum Standards 

Pieces are subject to the minimum standards in DMM 601.1.2 and may be subject to other 

minimum dimensions, based on the standards for specific ratesSuihinary of Changes by Effective Date: 

Mai- 11' 2009 - " 

Docket Number P2006-1 Pricing Change: 

Revised standards throughout the DMM to support the pricing change recommended by the 

Poital Regulatory Commission in Docket No. R2006-1 and approved by the Governors of tha 

CJnited States Postal Service. Oar new prices reflect changes in operations and the 

marketplace and wi n enhance efficiency, offer more choices, and ensure th,at all type^ of 

mail cover their costs. We will implement new prices on May 11, 2009, for all classes of 

mail except Periodicals. We will implement new prices and mailing standards for 

Pefiodicals mail on July 14, 2009, Me published this information in the April 5, 20D9, 

poital Bulletin. 

31 

i80/lS0l?l SWQ <- VVd SfLSS6fr302 XVd Sfr.f L 0L02/S3/9 0 
Ob/it)/:z«By ib;j J yi'Muyii \Xtii I yijtN r"HCic HI, / u J 

Adjutant General's Dcpanment for iJic National Guard of lexas 

.IFTX-GAR-MDC (Jhe Mailroom) 

Insiructor; Ms. Caihleen Ursula Grucczner 

6/10/2009 3:32:28 PM 

Mailroom Operation s 101 v. 2: 

SUSPICIOUS MAIL OR PACKAGES 

Protect yourself, your business^ and your niiailrooni. 

(T you receive ^ suspicious 

. letter W'packDgc; 

- Stop. Don"l handle. 

J • Isolate il iiTimccliately. 

i •*^{-i-

\-: 't' 

•i-. . 

^'-z'^' 

-'ft^K- ^ 

"j^.- r r-rp—.*fJ^pr^ 

- AnliJ.iteifoiii' 

[•.[Tirigr.nr.y plan. 

Nofify 3 supervisor 

•.'••"L•7;,-.;l ^ 

If you suspect the mail or package corfiiins a bomb (explosive), 

or radiological, biological, ordiemlcal llireat: 

• IjoUtr 9r«a Imtnidistgiy • Call 91 f * Watrt your Mnds trim soap and vvaler 

s^^^ss^ 0 

i80/3S0ia SWQ * VVd stLseetsos xvd 9t';tL OLOS/SS/9O 
06/10/2909 16:33 3200311 TXftTTYGhN TMVat i-j r J J 

Adjutant General's Department for tb,e N.kional Guard of Texas 

JFTX-GAR-MDC (The Minlioom) 

Instructor: Ms. Cathlcca Ursula Gruetzner 

6/10/2009 3:32:28 f-M 

KaiilrooiB Op«r»tx<ma 101 v.2; 

Charaotienat^tts of a Suflpicioas facXage 

Characteristics of a suspicious package always rertain aware'. 

Look for the anomalies: 

Rigid or bulky - lopsided or uneven - wrapped in string - badly written or 

misspelled labels generic or incorrect titles - excessive postage - no postage -

foreign writing, postage, or return address - mtsding, nonsensical, or unknown return 

t 

address - leaks, stains, powders, or protruding itkaterials - ticking, vibration, or 

other sounds. 

1 

1. Leave the mail piece or substance where it was found. 

|2. Do not disturb. 

i : 

•3- Do not try to clean up the substance4. Clear tiie iiwnediate area of all persons and keep others away. 

5. Instruct people in the immediate area to wash hands and other expoaed skin with 

soap and water. 

j 

6. Direct these people to a designated area away from the substance to await further 

! instruction. 

7. List the names of the pet5on3 in the immediate area of the mail piece or substance. 

e. Cordon off the immediate area- Shut down all e'<5Uipnient in the immediate area and 

HVAC systems (heating, ventilation, and air conditioning), If possible without 

disturbing the mail piece or substance, docuitient: 

33 

l30/€90 ^ SWQ * VVd St^LSeetSOS XVd Sf-tH 0L0S/S3/80 
06/10/20B3 16;33 3200911 TXATTVGEN KAC*. ab/sy 

I 

j Adjutant General's Department for the National Guard of Texas 

! JFTX-GAR-MDC (The M^lroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 PM 

I 

kteilroom Oporations 101 v,2: 

9. Contact and pass inforination to the appropriate agency, 

A list of Contacts ±n Case of emergency: 

[Life-threatening Emergencies Dial 911 & follow your building's procedures, rhen; 

I'The Comroanding Officer of assigned Annory 

•'The Security Officer of assigned Axroory 

JThe Sr. Mail Manager for Texas National Guard - 512.782.5195 /DSN.9S4-5195 

j'Notify the Federal Protecrive Service (FPS) 

I 

[l^ational Toll Free Kusbar: 

i 

il-977-4FPS-411 (1-87-7-4 37-7411) 

jMon-Life-threatening Emergencies Security Issue s .- contact loca l building securit y 

jjnanageiTient representarive , then call; 

i 

.'Federal Protective Service (FPS) 

( 

jKatlonal TolJ. Free Kumbcr: 

I 

I 

i'l-877-4FPS-411 (1-877-4 37-7411) 

i 

!NEBRASKA AVEMOE COMPLEX PROCEDURES 

!Medical Emergencies Dial 911, then call: 

i 

JNAC Security Desk Phone; (202) 282-9700 

jNon-Life-threatening Emergencies 

JNAC Security Desk Phone; (202) 282-9700 

.)NOW-FEDERAL BUILDINGS 

• ijDiai 911 or follow your building's procedures. 

[should you h-ave any other questions just call thri U.S. Department of Homeland Security 

I 

I'Offiee of Security Phone: [202) 447-5010 

j 

jE-mail: OfficeofSecurity0dhs.gov 

34 

''''''' ® '' ' ' ^^J 2MSCGt.303 XVd St-:n 0L03/S3/90 
0&/10/288 9 16:3 3 320091] TXflTTYGEN PAGE 47/53 

Adjutant General's Depaitment for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ureullia Gmetzner 

6/10/2009 3:32:28 ^ M 

Mailroom opox-atlona 101 v.2' . 

CHECKLIST or ACXIOKS TO rMOi: 

Description of substance: 

Description of mail piece (markings, labels, declarations, postage): 

Addressee's name and address: 

Mailer's naine and address: 

10. Take actions and make appropriate notifications as directed or as published 

in your local emergency plan. Common sense should play in this matter - but just in 

case, yo.u have read the list and now you know. 

I have more pages for you to read and learn from, just a few more of "I know about 

this already!" it is more for the individuals who do not know. 

35 

<L90/SS0l?| SWQ * VVd StLSeGtSOS XVd St:tL OLOS/92/90 
86/10/2009 16:33 3200911 TXATTVGEN PAGE 46/59 

Adjutant General's Depaitment for the Nfietional Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor. Ms. Cathleen Ursuli Gruetzner 

6/10/2009 3:32:281^ 

Mailroom Op«rations 101 v.2: 

•POSTAL SERVICE 24 December 2009: 

Nev Standards Prohibit th© Mailing of Replica or Inert Munitions 

The Postal Service is proposing new standards to prohibit the mailing of replica or 

inert munitions such as grenades or other aimulatfed explosive devices. 

Current Postal Service standards do not prohibit look-alike weapons from 

the mail. In order to ensure safety of postal employees and prevent damage to 

postal property or other m.ailpieces, inert munitions have been handled as "live 

ammunition" when found in the mail. In the past, facilities have been evacuated 

when inert replicas have been identified in the mail stream. In 2006, the Postal 

Service recorded 849 auspicious incidents involvihg mail that exhibited 

characteristics of passible explosives. Postal fabilities were evacuated on IOC 

separate occasions due to these occurrences. Foetal Inspectors or local 

emergency first responders reacted to each of these occurrences to assess the 

items. Evacuations cost the Postal Service time aild money, create unnecessary 

stress for employees, and can impact service commitments. 

Most importantly, employee safety can be jeopardized when facsimiles of 

potentially dangerous items are permitted in the tnail.'Both real and replica 

explosives have been found in the mail and the replicas often are not readily 

distinguishable from the real articles. The Postal Service is concerned that 

without prohibition of these types of mail piecesl continued exposure to replicated 

munitions, over time, will lead to desensitized reactions should an employee 

encounter items in the mail that should be regarded as dangerousThis proposed rule is part of our ongoing commitment to increase the 

safety of the mail and provide a safe worl^ing enviironment for our employees 

Although we are exempt from the notice and comment requirements of the 

36 

1.30/B90® SWQ <r VVd SnSGGtSOS XVd St: n OLOS/92/90 
06/10/2009 16:33 3200911 TXATTVGEN PAGE 49/59 

Adjutant General's Department for the Nsttional Guard of Texas 

JFTX-GAR-MDC (The MaJilroom) 

Instructor: Ms . Cathleen UrsulaJGnietzner 

6/10/20O9 3:32:28 P M 

Mailroom Operations 101 v.2: 

Administrative Procedure Act [5 U.S.C, of 553(b), As)] regarding proposed 

rule raa)«ing by 39 U.S.C. 410(a), the Postal Service invites public comment on 

thQ following proposed revisions to Mailing Standards of the United States Postal 

Service, Domestic Mail Manual (DMM), incorporated in the Code of Federal 

Regulations. See 3 9 CFR 111.1. 

The standard practice is properly pacXag© the weapons (real, replica or 

in^rt) with the proper paperwork (clearly printed, in block letters) that can be seen 

by all personnel who may come in contact with the .pacjcage and by all means have the 

package registered- Keep all documents for a two-year period and be sure that you have 

the receivers paperwor)< a-ctached to the originals. 

37 

i90/iS0lg SWO <• VVd S1?LSS6tS02 XVd Sft'L 0L0S/S3/90 
O O / A.X)/ JM'O'3 1 tiT .i J 32a0911 TXATTVGEN PAGE 50/59 

Adjutant General's Department for the NWional Guard of Texas 

JFTX-GAR-MDC (The Millroom) 

Instructor: Ms, Cathleen Ursul'4 Gmetzner 

6/10/2009 3:32:28 I*M 

Mailroom Operationa 101 v,2: 

Texas National Guard 

ATTN: Ma.il Managers 

June 10, 2009 

Dear Mail Managers of th e Texas Nationa l -Guard Armories: 

Pleas e do th e followin g when requestin g Stamps for your posta l needs. 

1. The PHYSICAL ADORESS/TrtEPHONE # of th e iArmory: 

2200 West 35'^'' Stree t # •• 6-1-A 

Austin , Texas 78703-2210 

The NAME OF Mhii> MBNAGEP of th e Armory is ; LTC Michae l DIETZ 

2 . The AMOUNT on hand : NONE • The Awout'T requested ; See Below 

Type of 

Stamps 

$0.24 

SO.37 

SO.60. 

n.oo 

SI.00 

TOTAL 

Count on 

Hand 

0 

0 

0 

0 

Total 

Amount 

0 

0 

0 

0 

Type '6f 

Stamba 

i; 

$0.02 : 

$0,44 

$1-00 • 

Td»TAL 

1 — 

Count 

Requested 

2000 

2000 

100 

4100 

Total 

Amount 

20.00 

680,00 

100.00 

1000.00 

3 , MMLROOM SDPPORTS: (i.e. : Family Suppoxt/Recruitera/Units/TSG ) 

A: H'aiftily Service s 

4 . UPS CMIPUS SIU F PROSBAW: 15 JOLY 2008 • 

38 

iso/ssoia S W G <• VVd 3tL9eGtS02 XVd 9t: n 0L0S/S2/90 
tioj iKj/zKms it>; JJ d:.^aa9ii TXATTVGEN PAQE 51/59 

Ac^utant General's Department for the Nktioaal Guard of Texas 

JFTX-GAR-MDC (TTic Mkikoom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 ?M 

^f^^lroom Operations 101 v.2: 

Websites: 

http;//www.usps.com/postalone 

http://pe,usps.com/FederalRegi3terNotices.asp 

http://wvw.usps.com 

Acknowledg-amants: 

US Postal Service 

Domestic Mail Managers Booklet 

National Guard Posr Master General. 

US Army Regulations 25-50 

US Army Regulations 340-25 

Department of Defense Official Mail Manual 4525-8M 

Department of the Army Training Circular T C 38-3 

39 

Z90/GS0ia s m <r VVd S1?LSeGfrS02 )(Vd 91?:frL OLOS/SS/90 
06/1B/2809 16:33 3200911 TXATTYGEN KAbt 3-.^/5-3 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Iristructor: Ms . Cathleen Ursula Gruetmer 

6/10/2009 3:32:28 P M 

MallrooB Operations 101 v.2: 

Hazardous, Restricted, a.nd Perishable Materials 

This guide identifies many household products by their commonly used name (e.g., 

perfume rather than perfumery) that help determine mailability. Use this guide to 

quiclily determine the mailing restrictions for potentially dangerous, but common, 

household products. 

Identifying and categorizing hazardous materials can sometimes be difficult due to the 

technical malteup of the iT.ems and the complexity of the regulations surrounding them. 

•Dowascic Mail Manual (DMM) 601.9.O-601.11.0 contains the standards that apply to the 

mailing of hazardous, restricted, and perishable mail. 

Publication 52, Hazardous, Restricted , and Perishabl e Mail, provides important 

information to help mailers determine what may be mailed and how certain items must be 

packaged to Iceep the mail safe, It also provides guidance to USPS employees accepting 

this mail. 

Haaard Claioe 1 E>Eploaiv<a9 

Explosives Fireworks, dynamite, grenades, small arms ammunition 

601.10.11 341.21 All explosives are prohibited except as specified in DMM 

601,10.0. 

Hasard Cl»aa 2 Gaeea <Und«r Pre^nuxe) 

Flaanable Hairspray (in aerosol can) 601.10.12 342.2b ORM-Dl only. 

Propane, camp stove fuel 601.10.12 342.22c ORM-Dl only. 

Spray (in aerosol can) 601.10.12 34 2.22f ORM-Dl only. 

Hen-FlaauiBble Fire extinguishers 601-10.12 342.22d Fire extinguishers containing 

methyl bromide prohibited. 

40 

i90/090l2l SWQ * wwj ,. , „ 

^ ^VJ ZH5Z6VZ0Z XVd 9t7:n 0L0S/S2/90 
06/10/2009 16:33 3200911 TXATTYSEN p^ ^ 53/Sg 

Adjutant General's Department for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor; Ms. Cathleen Ursuld Gruetzner 

6/10/2009 3:32:28 P^l 

>teilrooffl Oporations 101 v.2 : 

Bazardous, S«9txicted , and Perishabl e Materials 

Nitrogen, compressed air 601.10.12 342.2b ORM-Dl only. 

Toxic Ammonia, chlorine , carbon monoxide 601.10,12 342.21 All toKic gases ar e 

prohibited . 

HaE&rd Claso 3 Flamasbla and CoiBbustil>le Liquids 

Plafiiaable Liquids <£'laahpoint not more th«n 1^1* F) 

Acetone, rubbing alcohol, witch hazel 601.10.13 343.21 OBW-Dl only (dependent on 

flashpoint)-

Gasoline and items containing gasoline or gasoline fumes 601.10.13 34 3.23b Gasoline 

and items containing gasoline or gasoline fumes are always prohibited . 

Paint, paint-relate d materials 601-10.13 343.26 ORW-Dl only (dependent on flashpoint). 

Cigarett e lighter, ciga r lighter, lighte r flui d (flammable liquid ) 601.10.13 343.25 

Pre-approval from PCSC required as per DMM 601.10.13. 

Cenbuflliible Ll<{ui.ds (Flashpoint above ldl ° F and b«low 200° F) 

Diesel fuel, kerosene 601-10.13 343.24e ORM-Dl oniy. Flashpoint must be greate r than 

141'FWaxes & polishes 601.10.13 343,24j ORM-Dl only (dependent on flashpoint). 

Adhesives, ceraenrs, and glue 601.10.13 343.24g OBW-Dl only (dependent on flashpoint). 

Perfumes and colognes (liquids) 601.10.13 343.24 ORM-Dl only (dependent on 

flashpoint)-

Hazard Claaa 4 Flajuaalsle Solids 

flasuiable Ma'tehea 

Card matches, booit matches, safety matches 601-10,14 344,3b Must be pfbperlv oackaaed 

Pub 52, *- »- J- t- y • 

Appendix C. 

FlaiBiaablQ >fo'tches 

Strik e anywhere matches 601.10.14 344.21 ProhibitSd. 

41 

i90/L90i a SWa *• VVd SfrLSeetZOS XVd 91?:frL 0L03/SS/90 
O O / i.a / .^VO-D XCi . O J JZOfJ^l. ! l/M-<i I ivji_i i 

Adjutant General's Depaitment for the National Guard of Texas 

JFTX-GAR-MDC (The Mmlroom) 

Instructor: Ms. Cathleen UrsulA Gruetzner 

6/10/2009 3:32:28 P k 

Mailroom Op«irations 101 v.2 : 

Barardous, Reotricted , and Perishabl e Materials 

spontaneousl y Conibu9t.ibl« 

Iro n oxid e 601.10.14 344.1 b ORM-01 only -

Dangerou s vn-Len Wet I 

Aluminum pov?der, calcium, lithium , sodium 601.10.li4 344.1c ORM-Dl only . 

Hazar d Clas u 5 Oxidiiin g Stibstancea , Organi c Paroxidiee Oxiders/Organi c Peroxide s 

t 

Ammonium nitrate, fertilizer, swimming pool chemidais 601.10.15 345.22a ORM-Dl onlyFriction tops unacceptable. 

Hydrogen peroxide (less than 20% solution) 601.10J15 345.22b 

No restrict.ions up to B%. 

Solution strength up to 20% is acceptable, if ORM-iClonly. 

Hazard CJ.aa:3 6 Toxic Substances , 

Poisons Tea:r gas (except those containing oleorcsin capsicum.) 601.10.16 346.221b All 

irritants a;re prohibited. 

Flea collars, cyanide, pesticido.s & herbicides 60l.10.l6 34 6.. 211 Must check specific 

materials in Pub 52, Appendix A. ORM-Dl only. ; 

I 

Infectious Substances 

i 

i 

Blood, urin«, saliva, stool 601-10.17 346.2 Must tie properly pacJtaged, 

Biological fi Madi-cal Mafcesial* 

I 

Used sharps, medical devices 601.10-17 34 6.2 Item^ must be properly paclcaged for 

mailing; some require approval before mailing. 

Hazard Claae 7 Radioactive Material > 

Radioacti-ve Hafcefiala I 

De-vices containing radioactive materials 601.10.id 347 icems must be properly 

pac)<aged. International mail requires approval before mailing. 

42 

£90/290 ® SWa <r • VVd 21?LSe81?202 XVd 91?:tL 0L02/92/9 0 
ob/^ 10/:<;«ay ib;j j •j:,:bU9ii I AM M Tlot n 

Adjutant General's Department for the Ndtional Guard of Texas 

JPTX-GAR-MDC (The Mailroom) 

Instructor: Ms, Cathleen Ursuld Gruetzner 

6/10/2009 3:32:28 Pk 

HailroOB Operations 101 v.2; 

Bszardous, Restricted , and Perishabl e Mat<lr-ial9 

I 

Hazax-d Class 9 Corrosives | 

I 

Liquid and Solid Batteries with liquid elsctrolyte|, hydrochloric acid 601.10.19 48.21a 

.Notispillable batt.eries may be permitt«d pec DMH 60J1,10.19. 

i 

Primary lithium batterie.s (small non-rechargeable [consumer-type batteries) 601.10.20. 

5348.22 5 pound raaximuiTL weight without equipment. 111 lbs. maximum weight with 

equipment. Lithium content restrictions, see 601.1)0-20.7. 

( I 

Secondary lithium-ioi>_batteries (small rechargeablle consumer type batteries) 

601.10.20. 6348-22 Mo more than 3 batteries- ! 

Lithium content restrictions, see 601.10.20.7 and 601.10.19. 

Mercury, mercury containing items (theirmometer, etic. ) 601.10.19 App. A Mercury and 

items containing mercury are always prohibited. j 

Hazaird Class 9 Mlscellancoua Hazardous Materials | 

Miscellaneous Dry ice 601.10,20. 4349-23 5 lbs. maximum for air (surface may exceed 5 

lbs.) (Prope;r forrnc/warning labels required for air only). 

Magnets, magnetired materials 601.10.21 349.24 Depends on magnetic strength, 

I 

Fireaucna Handguns (concealable fire arros) 601.11.1 43 Except between authorized 

.parties; international mail subject to ICL6 restrictions/prohlbitione, No content 

markings on outside of mailpiece are permitted. j 

Rifles, shotguns, antique guns (unloaded) 601.11.i 601.11.3 43 No content markings on 

outside of mailpiece are permitted. Ammunition strictly prohibited. 

Human Aahes - AnlmSLL Ashsa - Pet Ash«9 | 

Cremated remains 462.2 Registered mail required, international mail subject to ICL6 

restrictions/prohibitions. 

Intoxicating Liquors Wine, bourbon, vodka, liquor, 

alcohol content or greater. 

Motor Vahicle Master Keys Including locksmith devices 601.11-10 4 7 Only if sent 

between authorized parties. 

beer 601.11.7 42 Includes 0.5% 

43 

i9o/e9oia SWO <• VVd S1?LSeGt?S02 XVd 91?:tL 0L0S/SS/90 
Ob/io/<;uw y ib : .^j JJMO":)! ! 1XATTYGEN Hotat sb/ ay 

Adjutant General's Department for theINJU Najtiona C l Guard of Texas 

JFTX-GAR-MDC (Jhe Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 P k 

le Hati rials 

Mailroom Oper-atlons 101 v.2: 

Bazafdous, Restricted, and Perishabl* 

Odor-Producing Materials 

Food, non-toxic inks and dyes, paper 601.11-8 45 ^Jot considered hazardous material. 

ContfoXled Suba1vance4 

Narcotics 60 

conditions. 

1.11,11 46 Generally, both the mailers and the addressee must meet special 

Drugs Prescription, nonprescription medicines, medications, prescription drugs 

601.11.11 48 No content markings on outside of mail piece permitted. ICL6 

restrictions/prohibition apply for international mail. Must meet state and federal 

laws -

Prug Paxaphemalia 

Illegal drugs, pipes 601.11.12 481.3 See Controlled Substance Act for more information 

on drug paraphernalia. 

Battery-Powered Devic«ii 

Toys, clocks (operated by household-use-type battery) 601.11,17 348 Battery must be 

permitted by DMM 601-11.17. i 

Sharp XDStrunienca ! 

Knives, razors, switchblades 601,11.5 44 Only if dent between authorized parties. 

International mail subj%et to ICL6 restrictions/prohibitions for each country. 

Pt^z-idhab^^ Matter Anlmalo 

Baos Honey bees (Queen bees) 601.9.3-8 526.2 Disease-free queen bees may be 

accomparkied by up to eight attendants by air. Honeybees without queen bees, surface 

Only. 

Adult; Birds acceptable 

•Geese, turkeys, guinea fowl, doves, pigeons, pheaiants, partridges, quail, ducks, 

chickens, swans 601.9.3.4 526.4 Disease-free geese, turkeys, guinea fowl, doves, 

pigeons, pheasants, partridges, quail, ducks, chickens, swans. 

44 

i90/f80@ S W Q *• VVd StLSSGtSOJ XVd gf.UL 0L0S/S2/90 
I" 2 

06/10/2069 16:33 3200911 TXATTYGEN KOat D//a 3 

Adjutant General's Department for the Na ional Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 P k 

Mailrooiit Operation s 101 v.2 : 

Haxaxdous, Kastrlcted , and Perishabl e Ma.t<|rials 

Adult Bifd s unsLCcepfcabla 

Lt<iri. 

All other types of birds not listed above, such as 

601.9.3.6 526,4 Prohibited, 

canaries, parakeets, parrots 

Day-old Poultry Chicks, ducks, geei-e, quail, partridges, pheasants (April t^raugh 

August), turkays 601.9,3-2 526.3 Day-old poultry vaccinated with Newcastle disease 

(live virus) is nonmailable. 

D«ad Aniaala Dried parts of game birds or fish 601.9.4 526.7 Includes hides and furs. 

International mail subject to ICL6 restrictions/prohibitions. If dry ice is used, see 

DMM 601.9.4. 

Live, cold blooded 

.Goldfish, crickets, worms SOI.9.3.3 526.6 Some exceptions, 

Kaptlles Snakes, turtles 601.8.5 525.3 See Pub S2. 

I>iv«, WSLTS blooded 

Hajnsters, mice, cats, rabbits, dogs, guinea pigs. or rats 601,9.3.6 525.2 Sojne adult 

birds permitted in domestic mail, s^e DMM 601.9.3 J 6. 

! 

Scorpxuons (liva) 

Scorpions 601-9.3.10 526.5 Only for medical reseafch or manufacture of antivenin. 

PeriaHable Matter Food 

Meato and Meat products 

Fresh meat C fish. Frozen meat & fish. 601.9.1 5S 

restrictions/prohibitions. If dry ice is 

used, see DMM 601,9,1, 

International aall subject to IC6 

Freoh Fopda Fruits, vegetables 601.9.1 53 Internaiional mail subject to IC6 

restrictions/prohibitions, if dry ice is used, sai DMM 601.9.1. 

4S 

i90/S90l S W Q <• VVd sfiseetsos xvd st.tL oios/ss/ao 
06/16/2809 16:33 3208911 TXATTYGEN 

11 

ri*3 t VO/-JS 

Adjutant General's Depaitment for the National Guard of Texas 

JFTX-GAR-MDC (The Mailroom) 

Instructor: Ms. Cathleen Ursula Gruetzner 

6/10/2009 3:32:28 p k 

I 

Mailfoam Op«rotlons 101 v.2.-

Hazardous, Restricted, and Perishable Materials 

Plants Trees, citrus, cactus 601.9,6 56 Internaticjnal mail subject to ICL6 

restrictions/prohibitions. USDA regulations/prohibitions apply. 

1. Other Requlated Material (ORM). 

2- Except as permitted by mailing standards. 

3. Specimens only with prior H<3 permission per IM^ 

and Perishable Mell. 

and ?ub. 52, hazardous, Pescricted, 

4. Only with written permission per IMM and Pub. 52. 

5. Prohibited without the equipment they operate, 

6. IClr-InternBtional Country Listing in Internsti^na l MsiJ. Manual (.IMM) . 

"7- &-<3ueen Bee. 

46 

i90/990ia SWO * VVd ZPi9ZBU0Z XVd Ip-.iL 0L0S/S2/80 
06/10/2009 16:33 3200911 I AMI « TUCili 

Adjutant General's Department for the Nflfional Guard of Texas 

JFTX-GAR'MDC (The Mairoom) 

Instructor: Ms. Cathleen Ursula! 

6/10/2009 3:32:28 PM 

Mailroom Oporations 101 v.2 

Gruetzner 

Xhink-you fo r taking the time to 

Cdtfi(een VrsuCk gruetzner 

Sr. I MaiC Manager 

^eKOs 9^ationa£ guard 

2200 "West 35^^' Street 

JLustin, Texas 78703^2210 

[512] 7Z2-5195 

0S7O 954-5195 

read thl a infonaal •aining iasu« , i t was fun. 

47 

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