GPO—ISSUES AND CHALLENGES: HOW WILL GPO 

TRANSITION TO THE FUTURE? 

HEARING 

BEFORE THE

SUBCOMMITTEE ON OVERSIGHT 

OF THE

COMMITTEE ON HOUSE 

ADMINISTRATION 

HOUSE OF REPRESENTATIVES 

ONE HUNDRED TWELFTH CONGRESS 

FIRST SESSION 

Held in Washington, DC, May 11, 2011 

Printed for the use of the Committee on House Administration 

( 

Available on the Internet: 

http://www.gpoaccess.gov/congress/house/administration/index.html 


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GPO—ISSUES AND CHALLENGES: HOW WILL GPO TRANSITION 

TO THE FUTURE? 


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U.S. GOVERNMENT PRINTING OFFICE

WASHINGTON : 

For sale by the Superintendent of Documents, U.S. Government Printing Office

Internet: bookstore.gpo.gov Phone: toll free (866) 512–1800; DC area (202) 512–1800

Fax: (202) 512–2104 Mail: Stop IDCC, Washington, DC 20402–0001

67–450 2011

GPO—ISSUES AND CHALLENGES: HOW WILL GPO 

TRANSITION TO THE FUTURE? 

HEARING 

BEFORE THE

SUBCOMMITTEE ON OVERSIGHT 

OF THE

COMMITTEE ON HOUSE 

ADMINISTRATION 

HOUSE OF REPRESENTATIVES 

ONE HUNDRED TWELFTH CONGRESS 

FIRST SESSION 

Held in Washington, DC, May 11, 2011 

Printed for the use of the Committee on House Administration 

( 

Available on the Internet: 

http://www.gpoaccess.gov/congress/house/administration/index.html 


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(II) 

COMMITTEE ON HOUSE ADMINISTRATION 

DANIEL E. LUNGREN, California, Chairman 

GREGG HARPER, Mississippi 

PHIL GINGREY, M.D., Georgia 

AARON SCHOCK, Illinois 

TODD ROKITA, Indiana 

RICHARD NUGENT, Florida 

ROBERT A. BRADY, Pennsylvania, 

Ranking Minority Member 

ZOE LOFGREN, California 

CHARLES GONZALEZ, Texas 

PROFESSIONAL STAFF

PHILIP KIKO, Staff Director 

JAMIE FLEET, Minority Staff Director 

SUBCOMMITTEE ON OVERSIGHT

PHIL GINGREY, M.D., Georgia, Chairman 

AARON SCHOCK, Illinois 

RICHARD B. NUGENT, Florida 

TODD ROKITA, Indiana 

ZOE LOFGREN, California 

CHARLES A. GONZALEZ, Texas 


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GPO—ISSUES AND CHALLENGES: HOW WILL 

GPO TRANSITION TO THE FUTURE? 

WEDNESDAY, MAY 11, 2011 

HOUSE OF REPRESENTATIVES, SUBCOMMITTEE ON OVERSIGHT, COMMITTEE ON HOUSE ADMINISTRATION, Washington, DC. 

The subcommittee met, pursuant to call, at 1:30 p.m., in Room 

210, Cannon House Office Building, Hon. Phil Gingrey (chairman 

of the subcommittee) presiding. 

Present: Representatives Gingrey, Nugent, and Gonzalez. 

Staff Present: Peter Schalestock, Deputy General Counsel; 

Kimani Little, Parliamentarian; Joe Wallace, Legislative Clerk; 

Yael Barash, Assistant Legislative Clerk; Salley Wood, Communications Director; Linda Ulrich, Director of Oversight; Dominic 

Storelli, Oversight Staff; Reynold Schweickhardt, Oversight Staff; 

Jamie Fleet, Minority Staff Director; Kyle Andersen, Minority 

Press Secretary; Matt Defreitas, Minority Professional Staff; Khalil 

Abboud, Minority Elections Staff; and Mike Harrison, Minority Professional Staff. 

Mr. GINGREY. I now call to order the Committee on House Administration’s Subcommittee on Oversight for today’s oversight 

hearing on the Government Printing Office, the GPO. The hearing 

record will remain open for 5 legislative days so that Members may 

submit any materials that they wish to be included therein. A 

quorum is present so we may proceed. 

The Subcommittee on Oversight has the important task of conducting vigorous and effective oversight of our legislative and 

House-related agencies and their operations. 

One such agency, the Government Printing Office, is a historic 

and proud institution that has served this Nation well over its 150 

years as the printer of record for Congress and the Federal Government. Its decades long service throughout our history is a testament to its employees, its institutional values, and its commitment 

to our commonly held dedication to making self-government function. 

However, in the 21st century, and the new technology-based society and the world in which we live, I am interested in learning how 

GPO will continue to serve the legislative and informational needs 

we have here in Congress, and in the government, and how GPO 

will be transforming itself into the modern day information repository and primary source publisher it should be. 

We live in an age of declining printing and equipment cost and 

the ubiquity of web-based technological advances. Yet, we don’t 


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want to worship at the altar of speed and change at the cost of 

quality and excellence. 

As GPO, the Government Printing Office, moves forward into the 

future, what will it look like in 5 years? What will it look like in 

10 years? What specific work will it be performing and how will it 

be performing that work? The work of GPO is multifaceted—U.S. 

passports, the Congressional Record, the Federal Register, the Federal Depository Library Program and the Federal Digital System— 

all these and more GPO produces and produces well, but what 

should their production look like even years from now? 

There have been and are numerous legislative proposals to significantly reduce the number of paper copies of many GPO publications. Which proposals make the most sense? How much can we 

eliminate, thus saving the American taxpayer hundreds of thousands of dollars? 

These are all questions and issues I hope we discuss today as we 

continue to reduce government spending, promote a culture of savings over debt, and make sure our American taxpayers’ hardearned dollars are wisely and frugally allocated. 

My colleagues and I are committed to rigorous oversight. And I 

want to thank each of them for being here. At this point, I would 

like to recognize my colleague, Congressman Gonzalez, the gentleman from Texas, my good friend, for the purpose of providing his 

opening statement. And Charlie, I turn it over to you. 

Mr. GONZALEZ. Doctor, thank you very much, and I appreciate it, 

Mr. Chairman. 

The Government Printing Office is a Federal agency, obviously, 

with a storied 150-year history, as the chairman has pointed out. 

The printing industry of course has changed a great deal in that 

time and it is wholly appropriate for us to be holding this hearing 

today to see what obviously the future holds for us in the eyes of 

our printer. Indeed, recent years have witnessed some struggles at 

GPO while GPO has been producing digital versions of the Congressional Record since before most people had ever heard of the 

Internet, the creation of the Federal Digital System, the new Web 

site for public documents, has run far over budget and is behind 

schedule. We have also seen some past questionable spending and 

hiring practices throughout the agency as well with the Inspector 

General expressing continuing concerns about the agency’s human 

capital operations and management. 

That is one reason I am so pleased to see Bill Boarman take office as Public Printer this year. It was a real pleasure to see Mr. 

Boarman’s nomination approved by unanimous voice vote from the 

Senate Committee on Rules and Administration on a motion that 

came actually from the ranking Republican member of that committee. 

With such a strong and bipartisan endorsement, President 

Obama did well in making a recess appointment so that Mr. 

Boarman could take the reins at GPO, and I expect to see his renomination confirmed with the Senate equivalent with all due 

speed. In the interim, his recess appointment will allow him to address at least some of the concerns that I have expressed and are 

held by others, a process I understand is already underway. While 

it would be too much to expect him to continue the pace of saving 


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$15 million every 4 months since he has been in office, this is certainly an impressive beginning. 

At our last hearing, I spoke about how fixed costs caused some 

of the budget woes decried at the Election Assistance Commission. 

When you are speaking of GPO’s massive presses, the fixed costs 

are even more readily apparent as one of the witnesses before us 

today, Mr. Petersen, will later explain. 

There is also, however, the fact that GPO already contracts 75 

percent of its printing to private companies across the country. I 

know I personally have someone in my district and there may be 

other members of this committee that also benefit from those printing contracts. My staff actually spoke to Thomas Murray, who is 

President and owner of Litho Press, Incorporated, in San Antonio 

which has been doing contract work for GPO since 1962. Mr. Murray did make some suggestions about how the contracting process 

could be improved, and my office will be sharing those with Mr. 

Boarman’s staff, but the simple fact is that this is a very welcome 

business and it is good for everyone that is involved. 

Our government’s transparency is always dependent on providing 

our citizenry with access to information. For 150 years GPO has 

done that. The Internet has opened new channels to the public, and 

I am pleased to see GPO using them to expand its reach. We must 

help them to do so, Mr. Chairman, and this hearing is a strong 

first step. 

And thank you for your indulgence. And I yield back. 

Mr. GINGREY. And I thank the ranking member, Mr. Gonzalez. 

And now I would like to introduce our first witness. 

Mr. William J. Boarman is the 26th Public Printer of the United 

States and Chief Executive Officer, CEO, at GPO, the Government 

Printing Office. Possessing a long and distinguished career in 

printing and publishing industries, Mr. Boarman has previously 

been a printer and has held various positions in the International 

Typographical Union. Within the Communications Workers of 

America he has been President of the Printing, Publishing and 

Media Workers Sector and Senior Vice President. He has also been 

President of the Union Printers Home Corporation and a founding 

member of the ‘‘Capital That Matters’’ Conference at Harvard Law 

School. 

He was the first ever public member of Maryland’s Commission 

on Judicial Disabilities. Mr. Boarman has advised numerous previous Public Printers and was part of the labor-management team 

that helped GPO transition to electronic photocomposition. 

Mr. Boarman, thank you for being here today. The committee 

has received your written testimony. I will recognize you for 5 minutes to present a summary of that submission. To help you keep 

that time, we do have a timing device near the witness table. The 

device will emit a green light for 4 minutes and will turn yellow 

when 1 minute remains. And when the light turns red it means 

your time has expired, and as I am chairing for the first time the 

Oversight Subcommittee of the House Committee on Administration, I promise you that at least today I will have a light gavel. 

Mr. Boarman, please proceed. 


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STATEMENT OF WILLIAM J. BOARMAN, PUBLIC PRINTER OF 

THE UNITED STATES, GOVERNMENT PRINTING OFFICE 

Mr. BOARMAN. Thank you very much. 

Thank you, Mr. Chairman, and thank you, Mr. Gonzalez, for 

your kind words about GPO. The employees there appreciate everything that you have said and I will make sure that they hear it. 

Thank you for the opportunity to be here today. Any day I get 

to talk about GPO is a good day for me, and it is an honor for me 

to have been appointed by the President as Public Printer. And it 

is a pleasure to return to GPO, where I served as a proofreader 

some 35 years ago. 

At that time, we negotiated the end of the hot metal typesetting 

at GPO and the start of the electronic photocomposition. That was 

the dawn of the GPO’s digital age. 

The efficiencies resulting from that historic transition cut the 

cost of information products by Congress by more than two-thirds 

in real economic terms. GPO has reduced from 8,000 employees at 

that time to just a little over 2,200 today, fewer than at any time 

in the past century. Yet more people have more access to congressional and Federal agency information through us than ever before. 

That is a remarkable achievement. 

When I came back to GPO, it was like a tale of two cities. It was 

the best of times and it was the worst of times. I found a workforce 

dedicated and highly trained and committed to GPO’s mission. I 

am so proud to be able to lead them each day as they accomplish 

amazing things for their customers and especially Congress every 

day. 

At the same time, I found an agency where overhead costs had 

mushroomed by 50 percent in the past 5 years. I found an agency 

top heavy with senior level managers, some of whom spent what 

was, in my opinion, an excessive amount of time on travel, including an astonishing amount of travel overseas. And I also found that 

the development of major essential systems like FDsys and our financial systems was in the hands of expensive contractors. 

GPO’s Chief Financial Officer, instead of reporting directly to the 

head of the agency, was buried several layers below the organization, and there was a growing volume of uncollected bills to Federal 

agencies that GPO seemed unable to resolve. This pattern of excessive spending and costs was simply unsustainable. 

Since taking office on January 3, we cut our appropriations re- quests for fiscal year 2012 by more than $5 million from what was 

originally submitted to OMB last year. We cut GPO’s annual 

spending plan as previously submitted to the Joint Committee on 

Printing by $15 million and we reduced the number of senior level 

managers. We implemented controls on hiring, travel and related 

discretionary accounts to stem the flow of spending in these areas. 

We realigned GPO’s organization so that the Chief Financial Officer reports directly to me. We created a task force to recover outstanding payments from Federal agencies, a problem I have been 

told had been left unresolved for 7 years. We worked with the Appropriations Committee to resolve our funding for fiscal year 2011 

at about $135.1 million. This is a significant reduction from the 

continuing level of $147.4 million and a far cry from the $166.6 

million requested by GPO management last year. 


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With reduced funding, we are doing more with less. We implemented a project to make Federal Court opinions available online. 

We expanded our partnership with Google Books. We have identified additional building space we can make available for use of the 

legislative branch. 

Now we know Congress’ need for printing is changing. To address that issue, we have launched a comprehensive online survey 

of congressional offices about their need for printing products from 

the GPO. This is the first time this has ever been done. GPO can 

operate more efficiently in support of Congress, but we have to be 

beware of false economies opting for a printing system that relies 

on expensive office printers. We also need to be very careful about 

acquiring equipment whose reliability has not been soundly tested 

under the punishing conditions that frequently characterize congressional printing. These can be far more costly and less reliable 

than what we are using now. Our investments funds have been significantly reduced, which makes it even more important that any 

equipment acquisitions be made wisely. 

GPO has always been up front and center in providing Congress 

with the information products it needs. With the measures that we 

have put in place since January, we will be able to continue that 

record. 

Mr. Chairman, this concludes my opening remarks, and I would 

be very pleased to answer any questions from you and members of 

the committee. 

[The statement of Mr. Boarman follows:] 


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Mr. GINGREY. Mr. Boarman, we thank you very much for your 

testimony. A vote has been called on the House floor I think about 

1:38 p.m. Or thereabouts, so the time is not totaling, it is running. 

The subcommittee will now go into a short recess so that members 

may proceed to the floor to vote. 

Now, we have six votes. The first one, of course, is a 15-minute 

plus a few, and I think the other five votes are 2-minute votes. So 

it may be an hour or 45 minutes to an hour before we can reconvene. 

Typically, Mr. Boarman, members would have an opportunity 

now to ask you questions and then hear the testimony of the second panel and then to ask questions of that second panel of witnesses. Obviously, I don’t want to try to rush through and hear the 

testimony of the second panel. I am just going to ask you all to 

take a deep breath and go somewhere and kick your feet up and 

relax and we will be back here in 45 minutes to an hour to continue. And what we will do at that time is we will ask questions 

of the first witness, the Honorable William Boarman. 

The committee is now recessed. 

[Recess.] 

Mr. GINGREY. The committee will come to order. My 45-minute 

estimate was about like my 10-second hundred yard dash; took a 

little bit longer than I anticipated. 

We now have a time for committee members to ask questions of 

the witness. Each member is allotted 5 minutes to question the 

witness. To help each member to track the time we will use the 

timing device on the witness table. We will alternate back and 

forth among the—and actually I should say between the majority 

and the minority, as there is just the two of us here at this time. 

And I will begin by recognizing myself for 5 minutes. 

Mr. Boarman, GPO has indicated that approximately 70 percent 

of our printing costs are pre-press, in essence getting to document 

to the point of PDF. At the Rules Committee we are testing a hearing management system that would automatically generate a PDF 

document as a part of the normal work of the committee. This 

would reduce that document’s pre-press cost to essentially zero. 

What are your ideas for the Government Printing Office to make 

cost reductions similar to what they are doing in the Rules Committee? 

Mr. BOARMAN. Well, Mr. Chairman, I am not aware of what the 

Rules Committee is doing. I did read that I think yesterday in the 

committee’s program for today. But I doubt, without knowing it, I 

doubt whether the constraints and the responsibilities placed on 

them come anywhere near to what we have to do each night for 

the Congress. 

First of all, what we do depends on your work schedule, and we 

respond to what your needs are. And that could be, you know, we 

could have a 20-page record, we could have a 400-page record. And 

we never know until the copy ends coming in. 

And I would just like to make one sort of a dramatic presentation, not for any other reason to I think convince those present 

how difficult this is. This is the April 6, 2011 Congressional Record. 

It is 184 pages. And that is, I am told, a typical version of the ConVerDate Mar 15 2010 23:38 Aug 03, 2011 Jkt 067450 PO 00000 Frm 00015 Fmt 6633 Sfmt 6602 E:\HR\OC\A450.XXX A450

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gressional Record that we would publish on a daily basis. There are 

bigger ones than this, but this is sort of a typical. 

If I may, this is what we received. You can see that it is probably 

at least 12 inches of copy that comes to the GPO. Now, it doesn’t 

all come at one time. It comes over in dribs and drabs from the 

Clerk and from the Secretary of the Senate as it is ready to process. 

Now, I want to make it clear that we don’t have to typeset all 

of this. A lot of it comes over in machine readable form. And so 

what happens is that the supervisors as it gets to the proof room 

and the pre-press area they pass it out among the workers and 

usually this is done late at night, late on the night shift or early 

in the morning on our third shift, and each one of them takes responsibility for a piece of this. And they examine it, they authenticate it, they proofread it, copy marks are made on that, that has 

to be set, and some of it has to be set. Many times early in the 

morning, maybe as late as 1:30, 2 o’clock in the morning, we will 

get as much as this copy that has to be completely typeset and 

proofread and authenticated in addition to what we have to do with 

the rest of it. 

And then miraculously, sometime early in the morning usually 

about 5:30, 6 in the morning we are able to put this up online. 

Mr. GINGREY. Let me interrupt you just for a follow-up because 

my time is limited, Mr. Boarman. Thank you for that response. But 

I have been told that in a typical printing company that the two 

greatest costs for a printed job are paper and labor. And if you look 

at GPO’s current head count in plant operations are 70 percent of 

employees employed during pre-press operations and, if not, how 

did you get to that number? 

Mr. BOARMAN. Well, that is the actual costs. I mean our financial 

department tells us exactly what the costs are by segment and, no, 

70 percent of the people do not work in pre-press. 

Mr. GINGREY. Okay. Well, my time is just about expired, and at 

this point I will yield to my colleague from Texas, Mr. Gonzalez, 

for 5 minutes of his questioning. 

Mr. GONZALEZ. Mr. Chairman, thank you very much. 

And thank you, Mr. Boarman, for your service and being here 

and your patience and we are going to hear from some other witnesses in a minute. But I think that we all have really it is the 

same goal, and one is make sure that you do your job and you want 

to do your job and we are looking at efficiencies and it seems like 

we are coming up with a bunch of different ideas and some will be 

suggested by the other witnesses, and I always look at that as constructive advice. Some people say, ‘‘Well that is criticism’’ or whatever, but I would like to keep this in very positive tone. But first 

and foremost, when we think of you as a printer you are not a 

printer in the traditional sense because of the legal requirements 

that are imposed on you, what we expect from you, and what your 

duties and goals should be. But let’s just start off with more or less 

who are you and what are you, and Mr. Petersen will be testifying 

later. 

In his written testimony this is the way he describes the GPO. 

‘‘The Federal Government’s primary centralized resource for producing, procuring, cataloguing, indexing, authenticating, dissemiVerDate Mar 15 2010 23:38 Aug 03, 2011 Jkt 067450 PO 00000 Frm 00016 Fmt 6633 Sfmt 6602 E:\HR\OC\A450.XXX A450

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nating and preserving the official information products of the 

United States Government in digital and tangible forms.’’ So I 

think we start off with a very unique definition that is going to impact maybe even some of the suggestions and recommendations 

that may be made in good faith from outside sources, and that is 

not to prejudge what some of those recommendations may be. 

However, I am going to turn now to some of the written testimony as submitted by Mr. Belcher, and again I think this is going 

to be very constructive and this is what he states and he will be 

able to explain it. The GPO currently has very little management 

visibility in tracking reporting capability as the procuring process 

is not run through a print procurement software tool.’’ 

Then I will go to page 3. ‘‘By implementing a print procurement 

software platform, the GPO should be able to take out 30 percent 

or more of the cost to buy print.’’ 

Now, what I am interpreting, that is the stuff that you outsource, 

I take it that you contract with one of my constituents, and so— 

this is terrible and I am joking so that if it is on the record people 

know it is a joke—if there is going to be 30 percent cost savings. 

Do you mind leaving San Antonio out of those and make sure Mr. 

Murray still has his contract. As much as I joke about that, that 

is what many times ails us. 

But how do you respond to that particular suggestion? 

Mr. BOARMAN. Well, I don’t know where the 30 percent figure 

comes from. I had some discussions with Mr. Belcher today and he 

would like to have some more discussion with us and I am obviously open to that. 

I think that we do have a procurement system in place that has been time tested. We contract out $500 million worth of work to 

the private sector. It goes to the lowest bidder. If you cut that by 

30 percent, I am not sure anybody would bid on it because some 

of these contracts are pretty low. But as you know in San Antonio, 

I was there recently. I met with the head of the Chamber of Commerce and talked about the dollars that we put into the San Antonio area, and there is a number of companies right around there 

that depend heavily on this contracting. 

So I am anxious to hear more from Mr. Belcher. And I am certainly open to any suggestions. In my testimony I talked about the 

charge-back problem, and that is part of the procurement issue. So 

certainly I am not going to close my ears to any ideas to help me 

overcome what I think is one of the most significant problems I 

face as Public Printer today, collecting these charge-backs from 

agencies who have taken the money back because of some billing 

error. 

Mr. GONZALEZ. Now you have just been in charge a very short 

period of time, and I have got a minute left and I would like to ask 

you how we can help you? What you are saying is that there are 

Federal agencies and departments that haven’t paid their bills. 

Mr. BOARMAN. Well, there is a charge-back—this is all new to me 

coming from the private sector. There is something called IPAC at 

the State Department—I mean at the Treasury Department rather—and agencies can collect money from each other for services 

rendered. And so if we do a job for Agriculture and say it is 

$295,000 then we would add our 7 percent surcharge and we would 


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reach into their account and pull out 300 and some thousand dollars; a week or two later because of the billing error it may be 

$10,000, they reach in and pull the whole thing back, and then it 

stops. And that is what I found. And that is what I am going to 

try to get my arms around. I have got a task force of good people 

who are going to work on that so that we can get behind that. 

I don’t know whether it is a legislative problem, Mr. Chairman. 

I would like to think about your proposal. Obviously, I would take 

help from anybody to solve this problem because it is going to help 

me capitalize when it comes to equipment if I can collect this 

money. 

But let’s let our task force do our job, and I certainly will keep 

in touch with you and your staff about this, and if there is a way 

we think you can help us we will certainly come to you. 

Mr. GONZALEZ. Thank you very much. Mr. Chairman, my time 

is up, Mr. Chairman, so I am going to yield back. 

Mr. GINGREY. I thank the gentleman. 

Mr. Boarman, thank you for your testimony and your patience 

with our legislative schedule today. 

Other members of the subcommittee may indeed have some additional questions that they will submit to you in writing, and I 

would ask you to please respond in a reasonable period of time. 

But we thank you very much for being with us today, and at this 

time I am going to dismiss you and call on the second panel. Thank 

you. 

Mr. BOARMAN. Thank you, Mr. Chairman. 

Mr. GINGREY. I would now like to introduce the witnesses for our 

second panel. 

Mr. Eric Belcher is the President and CEO at InnerWorkings, a 

global provider of managed print and promotional solutions. He 

joined InnerWorkings in June 2005 and has served as Chief Operating Officer and Executive Vice President of Operations. He has 

also worked in printing equipment manufacturing and distributing 

and international management consulting. Mr. Belcher has an 

MBA from Chicago Booth and a B.A. from Bucknell University. 

The second witness on the panel is, let me just go in my order 

because I can’t see that far, Mr. James Hamilton is Group Director 

of InfoTrends’ On Demand Printing & Publishing, Jetting Technology Opportunities and Wide Format Printing Consulting Services. Yes, all of that. 

Mr. Hamilton has been involved in the graphic arts and publishing industries since 1980 and has been a member of InfoTrends’ 

On Demand Printing & Publishing Consulting Service since 1995. 

Prior to joining InfoTrends Mr. Hamilton worked at Linotype-Hell 

as an Applications Analyst and author of the company’s Technical 

Information Series. He has an Master’s of Science in Printing Technology from Rochester Institute of technology and a B.A. from Amherst College. 

Last but not least Dr. Eric Petersen is a Specialist in American 

National Government at the Congressional Research Service, 

where he has worked for 11 years. His areas of responsibility include congressional and legislative branch administrative operations and government contingency planning. In addition to his 

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partment of Political Science and has taught at the State University of New York system at Syracuse University and at the Catholic University of America. He holds a Bachelor’s Degree from the 

University of Pennsylvania, a Master’s in Public Administration 

from Virginia Tech and a Master’s and Ph.D. from Syracuse University. 

And we appreciate all three of our witnesses being here today 

and again we appreciate your patience. 

The committee has received your written testimonies. At the appropriate time I will recognize each of you for 5 minutes to present 

a summary of that submission. To help you keep that time, we 

have a timing device near the witness table. The device will emit 

a green light for 4 minutes and will turn yellow when 1 minute remains. When the light turns red, it means your time has expired. 

We are going to start with Mr. Belcher. 

And Mr. Belcher, you are on for 5 minutes. 

STATEMENTS OF ERIC D. BELCHER, PRESIDENT AND CHIEF 

EXECUTIVE OFFICER, INNERWORKINGS, INC.; JAMES HAMILTON, GROUP DIRECTOR, INFOTRENDS; AND ERIC PETERSEN, SPECIALIST IN AMERICAN NATIONAL GOVERNMENT, 

CONGRESSIONAL RESEARCH SERVICE 

STATEMENT OF ERIC D. BELCHER 

Mr. BELCHER. Great. Well, thank you very much, Mr. Chairman 

and members of the committee. Again, my name is Eric Belcher, 

and I am the CEO of InnerWorkings. We are a public company 

that does only one thing; our sole core competency is the ability to 

source printed material. We procure print on behalf of corporations. 

We have been in business for about 10 years. We have been a 

public company for about 4 or 5 years, and this year our public 

guidance is to do 590 to $620 million worth of revenue. Our spend, 

our revenue is growing very, very rapidly, and the primary reason 

is because for the first time that we know of there is in our technology platform sophisticated use of information, of data, of print 

procurement data being deployed in order to make the best decision on a job-by-job basis regarding a piece of printed material. 

Now, our corporation advocates that companies who don’t claim 

their sole core competency is the ability to source print outsource 

that function to us, and we work with companies like Unilever and 

InterContinental Hotels and John Deere. They in turn benefit from 

our procurement technology, which primarily consists of an order 

management platform to make the process of bidding out the work, 

issuing POs, ultimately invoicing our clients as efficient and 

streamlined as possible, and it also consists, our databases also 

consist of procurement tools that allow us to match on a job-by-job 

basis a specification with the appropriate manufacturing configuration. 

We work with 4,000 printers around the world to source our 

product and we have 8,000 printers in our databases. 

We ultimately believe that the trend in print procurement is to 

utilize data and information versus the way in which it is done in 

most private corporations right now, which is a reliance on relationships with local, regional print manufacturing facilities and 


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historical relationships. We believe that the use of data in procuring printed material, because of the complexity of the product, 

is ultimately the future, and our growth I think illustrates that 

even with some companies that are able to procure print very, very 

effectively, gang running, using reverse auctions, very talented professionals in place, we are able to demonstrate savings of 20, 30 

percent, and in some cases more, by plugging in our business model 

and our technology. 

So I am very pleased to be here today to talk about our approach, 

our databases, how we use them, and how, were the government 

to adopt some of the best practices coming out of private industry, 

what the potential might be in working together. We believe we are 

now buying just a little bit more than the GPO, but we couldn’t 

have said that a few years ago by any stretch of the imagination. 

And so again I am very pleased to be here today. 

[The statement of Mr. Belcher follows:] 


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Mr. GINGREY. Thank you. 

Mr. Belcher, thank you for your testimony, and now we will call 

on Mr. Hamilton. 

STATEMENT OF JAMES HAMILTON 

Mr. HAMILTON. Thank you very much, Mr. Chairman. 

I am Jim Hamilton. I am a Group Director at InfoTrends. My expertise area is production printing and publishing. 

Before I get started, I would like to ask permission to submit a 

report for the record which provides some statistical backup to the 

brief testimony I will give now. It is called Transitioning to Digital. 

I believe you have received a hard copy of that. 

Mr. GINGREY. Without objection. 

[The information follows:] 


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Mr. HAMILTON. Thank you. 

The United States Government Printing Office’s core mission is 

to produce, protect, preserve and distribute documents of our democracy. When the GPO was founded 150 years ago, the only feasible method of producing, protecting, preserving, and distributing 

was, of course, in print. And now today with a multitude of electronic distribution methods available that has changed. An appropriate question for today is what is the best method or what are 

the best methods of producing, protecting, preserving and distributing any type of document? 

Now, I would like to talk about some technology trends that are 

impacting the answer to that question. 

Print used to be the central distribution method. It is not anymore. Traditional print reproduction methods which are best suited 

to manufacturing many copies of the same content are under very 

increasing pressure to meet tight deadlines and to produce economic short runs of the most up-to-date and targeted information. 

Now digital print methods are well established today for short 

run, quick turnaround, targeted and personalized work. Offset 

printing technology, though while it is under attack, still has some 

compelling economic reasons for continued use. 

And then for pure electronic delivery, high speed Internet 

connectivity and mobile phone technologies have enabled information delivery in ways that are impossible for print to achieve today. 

Now, while we are looking at technology trends, there are also 

industry trends that are important. Market consolidation among 

commercial printers has reduced the number of sites significantly 

over the past 2 decades, while at the same time industry employment levels have also dropped. 

Concurrently, automated work flow tools have allowed workers to 

become much more productive, and this has resulted in an increase 

in revenue produced per worker. 

On the content side, digital delivery of information has many key 

advantages, which I am sure you are seeing. The ease of searching, 

the inclusion of live hyperlinks, media, the ability to access content 

very quickly, portability from one place to the next, tight control 

of content and the ability to update as needed. But print continues 

to have significant value as a content delivery method through its 

physical aspects—lack of a requirement for an electronic device to 

read it, the ability to easily archive, annotation, to read without 

worrying about electricity or battery life and, of course, the ease of 

recycling paper. 

Another interesting point is that print is egalitarian in the sense 

that it doesn’t require high tech devices or monthly service plans. 

Publishers and other content providers have seen how digital 

print and electronic delivery can be used in combination to create 

a data warehouse of documents that allows books to be ordered as 

they are needed. 

Now, print’s move to secondary status happened over a period of 

about 20 years. The Internet, cell phones, mobile connectivity all 

have contributed to that shift. Adjusting to such a massive change 

isn’t easy. InfoTrends has seen firsthand how private and public organizations have refocused on the use of content and how it is capVerDate Mar 15 2010 23:38 Aug 03, 2011 Jkt 067450 PO 00000 Frm 00042 Fmt 6633 Sfmt 6602 E:\HR\OC\A450.XXX A450

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tured, formatted, distributed and archived. The GPO’s leadership 

role in this transition is well acknowledged in the industry. 

Moving forward, the challenge for all will be to meet the document user’s need for accurate information delivered in the most effective means. With technology changing at such a rapid pace and 

a requirement to preserve documents with an eye towards history, 

this is no easy task. So what we see, a multichannel approach is 

the goal. Doing so takes advantage of the best of each method. So 

one, the low cost manufacturing benefits of conventional printing 

presses; two, the short run, quick turnaround, targeted and personalized benefit of digital print; and, three, the timely, immediate 

and mobile benefits of electronic delivery through a global connected network. 

Now understanding how the GPO executes on such an approach 

requires a clear knowledge of the purpose of each document and 

the needs of the customers served. With that in hand, assessing the 

current and future production requirements for the GPO becomes 

feasible. 

So thank you for the opportunity to address the committee. I welcome any questions you have as follow-up. 

[The statement of Mr. Hamilton follows:] 


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Mr. GINGREY. Thank you, Mr. Hamilton. And now Dr. Petersen 

for 5 minutes. 

STATEMENT OF ERIC PETERSEN 

Mr. PETERSEN. Thank you, Mr. Chairman, Ranking Member 

Gonzalez, members of the subcommittee. I appreciate the opportunity to appear before you today. In addition to my written statement, I ask that a copy of CRS Report R40897, Congressional 

Printing: Background and Issues for Congress, which I authored 

with my colleague Amber Hope Wilhem, be included in the record 

of today’s hearing. 

Mr. GINGREY. Without objection. 

[The information follows:] 


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Mr. PETERSEN. Thank you, Mr. Chairman. 

Since its establishment 150 years ago, GPO has reflected transformations in private sector printing, publishing and information 

management concerns. In the past four decades especially, these 

industries have addressed the emergence of electronic printing and 

distribution. Mass produced printed products were the focus of the 

19th and 20th centuries. Today, smaller quantities of paper copies 

of government publications are available, but most information is 

accessible without charge to the end-user in electronic form 

through the Internet. 

According to GPO, approximately 97 percent of all U.S. Government documents are born digital; that is, they are published electronically and available through the Internet and will never be 

printed. What this means is that some of the materials are more 

readily available to wider audiences than they were when they 

were produced only in paper form. 

And in light of some of these changes, it has been argued that 

eliminating more paper copies of congressional and executive 

branch documents could result in further cost and resource savings. 

At the same time, current law regarding document production, 

authentication and preservation, as well as some user demand, require that a number of paper-based documents be produced and 

distributed as part of the official record of governmental proceedings. 

Several initiatives, including legislative proposals and administrative activities in Congress and the executive branch have been 

introduced to further reduce costs in paper copies. These efforts 

focus on the potential savings that could result from producing 

fewer paper copies. Some savings may result, but it is not clear 

that they will necessarily be as extensive as various proponents 

claim. In part this is because the expenses associated with producing even a small number of paper copies can eat into the savings. Another cost concern related to producing paper copies, and 

I guess it is important here to distinguish between mass produced 

paper copies that are comparatively inexpensive coming from GPO 

or another printing concern, and individually produced copies from 

a laser printer or an enterprise copy center which are considerably 

more expensive. Taken together, whether you are going with centralized copies or the individually printed copies, any of the savings 

are likely to be eaten up in that kind of productivity. 

In addition to the cost concerns, reducing the number of paper 

copies raises questions about access to government materials to 

folks who do not have access to the Internet or high speed versions 

of the Internet. It also raises questions about the capacity to archive the records of government and retrieve those materials in the 

future. 

In these cases, a reduction in the number of paper copies could 

reduce the transparency of government activities for some and reduce the availability of a complete, enduring archival record of government activities. 

Today’s hearing was called to consider how GPO will transition 

to the future. At this point, the way forward appears unclear. The 

agency is at a crossroads with obligations to continue to produce 

products in essentially the same manner as it has for 150 years, 


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printed version, and at the same time engage newer responsibilities to manage an ongoing transition to an environment where information is collected, authenticated, reproduced and distributed 

through an ever-growing variety of outlets. 

Some of the challenges facing the agency appear to include questions about what efficiencies might still be achieved in the short 

term, as well as a thorough consideration of how the agency might 

evolve over a longer term. 

I would like to just focus on a couple of the challenges the agency 

and Congress may face as they consider new policy. 

First, it appears that the statutory authorities, may not reach 

the full spectrum of GPO activities and capacities. With the exception of a law enacted in 1993 regarding the electronic publication 

of certain documents, statutes governing the activities of GPO have 

not changed since the late 1960s, just before the first inroads of the 

transition to electronic information occurred. 

In addition to that, the detailed requirements for the distribution 

of paper copies or a variety of documents that are no longer produced, those that remain are produced in smaller than authorized 

quantities. In addition, the current business model under which 

GPO operates is arguably overreliance on printing as a means of 

generating income, and there are no explicit provisions to meet the 

cost of upgrading technological infrastructures. 

I see my time has expired. I think in conclusion I would say the 

manner in which GPO transitions to the future may rest in part 

in how some of these concerns are addressed. 

I appreciate again the opportunity to be invited to testify, and I 

will be happy to address any questions you may have. 

[The statement of Mr. Petersen follows:] 


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Mr. GINGREY. Dr. Petersen, we thank you. And I would like to 

thank all of the witnesses on this second panel for your patience 

and your testimony today. 

To expedite the hearing, the members of the subcommittee will 

submit questions to you in writing, and as I asked the first witness, we would ask you also that you respond to these questions 

in a reasonable period of time. 

And I now ask unanimous consent to enter the following documents into the hearing record, first a statement of the Honorable 

Karen Haas, Clerk of the House, regarding the relationship between the House and the Government Printing Office in the production of documents; secondly, a statement of John Landwehr of 

the Adobe Corporation regarding options to increase value of electronic publications; and third, the Office of Management and Budget memorandum M–11–18 written by Jeff Zients regarding reduction of the use of paper copies of the Federal Register within the 

executive branch. 

Without objection to this request, it is so ordered. 

[The statement of Ms. Haas follows:] 


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[The statement of Mr. Landwehr follows:] 


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[The information follows:] 


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Mr. GINGREY. I would now like to turn to my colleague, the ranking member, Mr. Gonzalez, for any concluding remarks or requests. 

Mr. GONZALEZ. Thank you very much, Mr. Chairman. There is 

going to be a unanimous consent request to tender into the record 

the written testimony of Suzanne Eileen Sears, who is the Assistant Dean for Public Services, University of North Texas Libraries, 

on the value, in essence on the value of the printed paper copies 

of the Congressional Record, Federal Register and other GPO products to professional researchers and archivists. 

Among other points, Ms. Sears would note that the longevity of 

digital materials for archiving has not been tested and that many 

libraries have diskettes and CDs that no longer work or cannot be 

accessed. I would ask unanimous consent. 

Mr. GINGREY. Without objection, so ordered. 

[The statement of Ms. Sears follows:] 


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Mr. GONZALEZ. Mr. Chairman, my understanding is we are going 

to be submitting written questions; is that correct? 

Mr. GINGREY. That is correct. 

Mr. GONZALEZ. But just a real quick observation. 

I think all of you have so much to add and to assist us. And Mr. 

Belcher, I am really curious about your aspect. Mr. Petersen has 

indicated that 97 percent of what GPO does is digital anyway. It 

is not really printed. But then we still have a tremendous investment going out there in the printed word on paper and such, and 

the fact that there may be some way to reduce that particular cost 

is obviously very, very attractive. And I appreciate you meeting 

with Mr. Boarman. 

The other thing, Mr. Chairman, it has been reported out of the 

Senate Rules Committee today or at least favorably Mr. Boarman’s 

nomination. And so hopefully he will be going to the Senate floor. 

And with that, I yield back, And thank you for your courtesies. 

Mr. GINGREY. I thank the distinguished ranking member and 

congratulations are in order to Mr. Boarman. 

Again, let me thank both panels of witnesses, and I appreciate 

your patience in particular with our schedule. 

With that, the Subcommittee on Oversight of the Committee on 

House Administration hearing is adjourned. 

[The statement of Mr. Brady follows:] 


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[Whereupon, at 4:03 p.m., the subcommittee was adjourned.] 


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pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 167 here 67450A.124
148 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 168 here 67450A.125
149 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 169 here 67450A.126
150 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 170 here 67450A.127
151 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 171 here 67450A.128
152 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 172 here 67450A.129
153 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 173 here 67450A.130
154 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 174 here 67450A.131
155 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 175 here 67450A.132
156 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 176 here 67450A.133
157 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 177 here 67450A.134
158 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 178 here 67450A.135
159 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 179 here 67450A.136
160 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 180 here 67450A.137
161 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 181 here 67450A.138
162 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 182 here 67450A.139
163 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 183 here 67450A.140
164 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 184 here 67450A.141
165 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 185 here 67450A.142
166 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 186 here 67450A.143
167 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 187 here 67450A.144
168 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 188 here 67450A.145
169 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 189 here 67450A.146
170 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 190 here 67450A.147
171 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 191 here 67450A.148
172 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 192 here 67450A.149
173 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 193 here 67450A.150
174 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 194 here 67450A.151
175 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 195 here 67450A.152
176 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 196 here 67450A.153
177 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 197 here 67450A.154
178 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 198 here 67450A.155
179 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 199 here 67450A.156
180 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 200 here 67450A.157
181 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 201 here 67450A.158
182 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 202 here 67450A.159
183 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 203 here 67450A.160
184 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 204 here 67450A.161
185 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 205 here 67450A.162
186 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 206 here 67450A.163
187 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 207 here 67450A.165
188 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 208 here 67450A.164
189 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 209 here 67450A.166
190 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 210 here 67450A.167
191 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 211 here 67450A.168
192 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 212 here 67450A.169
193 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 213 here 67450A.170
194 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 214 here 67450A.171
195 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 215 here 67450A.172
196 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 216 here 67450A.173
197 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 217 here 67450A.174
198 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 218 here 67450A.175
199 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 219 here 67450A.176
200 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 220 here 67450A.177
201 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 221 here 67450A.178
202 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 222 here 67450A.179
203 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 223 here 67450A.180
204 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 224 here 67450A.181
205 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 225 here 67450A.182
206 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 226 here 67450A.183
207 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 227 here 67450A.184
208 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 228 here 67450A.185
209 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 229 here 67450A.186
210 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 230 here 67450A.187
211 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 231 here 67450A.188
212 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 232 here 67450A.189
213 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 233 here 67450A.190
214 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 234 here 67450A.191
215 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 235 here 67450A.192
216 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 236 here 67450A.193
217 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 237 here 67450A.194
218 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 238 here 67450A.195
219 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 239 here 67450A.196
220 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 240 here 67450A.197
221 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 241 here 67450A.198
222 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 242 here 67450A.199
223 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 243 here 67450A.200
224 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 244 here 67450A.201
225 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 245 here 67450A.202
226 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 246 here 67450A.203
227 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 247 here 67450A.204
228 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 248 here 67450A.205
229 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 249 here 67450A.206
230 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 250 here 67450A.207
231 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 251 here 67450A.208
232 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 252 here 67450A.209
233 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 253 here 67450A.210
234 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 254 here 67450A.211
235 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 255 here 67450A.212
236 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 256 here 67450A.213
237 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 257 here 67450A.214
238 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 258 here 67450A.215
239 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 259 here 67450A.216
240 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 260 here 67450A.217
241 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 261 here 67450A.218
242 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 262 here 67450A.219
243 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 263 here 67450A.220
244 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 264 here 67450A.221
245 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 265 here 67450A.222
246 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 266 here 67450A.223
247 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 267 here 67450A.224
248 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 268 here 67450A.225
249 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 269 here 67450A.226
250 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 270 here 67450A.227
251 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 271 here 67450A.228
252 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 272 here 67450A.229
253 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 273 here 67450A.230
254 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 274 here 67450A.231
255 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 275 here 67450A.232
256 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 276 here 67450A.233
257 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 277 here 67450A.234
258 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 278 here 67450A.235
259 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 279 here 67450A.236
260 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 280 here 67450A.237
261 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 281 here 67450A.238
262 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 282 here 67450A.239
263 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 283 here 67450A.240
264 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 284 here 67450A.241
265 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 285 here 67450A.242
266 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 286 here 67450A.243
267 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 287 here 67450A.244
268 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 288 here 67450A.245
269 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 289 here 67450A.246
270 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 290 here 67450A.247
271 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 291 here 67450A.248
272 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 292 here 67450A.249
273 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 293 here 67450A.250
274 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 294 here 67450A.251
275 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 295 here 67450A.252
276 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 296 here 67450A.253
277 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 297 here 67450A.254
278 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 298 here 67450A.255
279 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 299 here 67450A.256
280 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 300 here 67450A.257
281 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 301 here 67450A.258
282 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 302 here 67450A.259
283 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 303 here 67450A.260
284 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 304 here 67450A.261
285 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 305 here 67450A.262
286 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 306 here 67450A.263
287 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 307 here 67450A.264
288 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 308 here 67450A.265
289 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 309 here 67450A.266
290 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 310 here 67450A.267
291 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 311 here 67450A.268
292 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 312 here 67450A.269
293 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 313 here 67450A.270
294 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 314 here 67450A.271
295 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 315 here 67450A.272
296 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 316 here 67450A.273
297 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 317 here 67450A.274
298 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 318 here 67450A.275
299 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 319 here 67450A.276
300 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 320 here 67450A.277
301 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 321 here 67450A.278
302 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 322 here 67450A.279
303 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 323 here 67450A.280
304 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 324 here 67450A.281
305 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 325 here 67450A.282
306 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 326 here 67450A.283
307 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 327 here 67450A.284
308 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 328 here 67450A.285
309 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 329 here 67450A.286
310 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 330 here 67450A.287
311 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 331 here 67450A.288
312 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 332 here 67450A.289
313 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 333 here 67450A.290
314 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 334 here 67450A.291
315 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 335 here 67450A.292
316 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 336 here 67450A.293
317 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 337 here 67450A.294
318 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 338 here 67450A.295
319 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 339 here 67450A.296
320 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 340 here 67450A.297
321 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 341 here 67450A.298
322 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 342 here 67450A.299
323 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 343 here 67450A.300
324 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 344 here 67450A.301
325 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 345 here 67450A.302
326 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 346 here 67450A.303
327 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 347 here 67450A.304
328 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 348 here 67450A.305
329 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 349 here 67450A.306
330 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 350 here 67450A.307
331 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 351 here 67450A.308
332 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 352 here 67450A.309
333 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 353 here 67450A.310
334 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 354 here 67450A.311
335 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 355 here 67450A.312
336 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 356 here 67450A.313
337 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 357 here 67450A.314
338 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 358 here 67450A.315
339 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 359 here 67450A.316
340 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 360 here 67450A.317
341 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 361 here 67450A.318
342 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 362 here 67450A.319
343 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 363 here 67450A.320
344 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 364 here 67450A.321
345 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 365 here 67450A.322
346 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 366 here 67450A.323
347 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 367 here 67450A.324
348 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 368 here 67450A.325
349 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 369 here 67450A.326
350 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 370 here 67450A.327
351 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 371 here 67450A.328
352 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 372 here 67450A.329
353 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 373 here 67450A.330
354 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 374 here 67450A.331
355 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 375 here 67450A.332
356 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 376 here 67450A.333
357 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 377 here 67450A.334
358 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 378 here 67450A.335
359 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 379 here 67450A.336
360 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 380 here 67450A.337
361 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 381 here 67450A.338
362 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 382 here 67450A.339
363 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 383 here 67450A.340
364 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 384 here 67450A.341
365 


pwalker on DSK5TPTVN1PROD with HEARINGInsert graphic folio 385/500 here 67450A.342