47492 Federal Register / Vol. 77, No. 153 / Wednesday, August 8, 2012 / Notices 

information collection, including (a) 

whether the proposed collection of 

information is necessary for FAA’s 

performance; (b) the accuracy of the 

estimated burden; (c) ways for FAA to 

enhance the quality, utility and clarity 

of the information collection; and (d) 

ways that the burden could be 

minimized without reducing the quality 

of the collected information. The agency 

will summarize and/or include your 

comments in the request for OMB’s 

clearance of this information collection. 

Issued in Washington, DC on August 1, 

2012. 

Albert R. Spence, 

FAA Assistant Information Collection 

Clearance Officer, IT Enterprises Business 

Services Division, AES–200. 

[FR Doc. 2012–19449 Filed 8–7–12; 8:45 am] 

BILLING CODE 4910–13–P 

DEPARTMENT OF TRANSPORTATION 

Federal Aviation Administration 

Agency Information Collection 

Activities: Requests for Comments; 

Clearance of a New Approval of 

Information Collection: FAA Customer 

Service Surveys 

AGENCY: Federal Aviation 

Administration (FAA), DOT. 

ACTION: Notice and request for 

comments. 

SUMMARY: In accordance with the 

Paperwork Reduction Act of 1995, FAA 

invites public comments about our 

intention to request the Office of 

Management and Budget (OMB) 

approval for a new information 

collection. This is a new generic 

clearance for the purpose of gathering 

customer satisfaction data directly from 

customers for a wide variety of services. 

DATES: Written comments should be 

submitted by October 9, 2012. 

FOR FURTHER INFORMATION CONTACT: 

Kathy DePaepe at (405) 954–9362, or by 

email at: Kathy.A.DePaepe@faa.gov. 

SUPPLEMENTARY INFORMATION: 

OMB Control Number: 2120–XXXX. 

Title: FAA Customer Service Surveys. 

Form Numbers: There are no FAA 

forms associated with this generic 

collection. 

Type of Review: New generic 

information collection. 

Background: Executive Order 12862, 

Setting Customer Service Standards, 

requires that Federal agencies provide 

the highest quality service to our 

customers by identifying them and 

determining what they think about our 

existing services and products. The 

surveys covered in the generic clearance 

will provide the FAA with a means to 

gather this data directly from our 

customers. 

The information obtained from the 

surveys will be used to assist in 

evaluating service delivery and 

processes. The responses to the surveys 

will be voluntary and will not involve 

information that is required by 

regulations. There will be no direct cost 

to the respondents other than their time. 

The FAA plans to provide an electronic 

means for responding to the majority of 

the surveys via the World Wide Web. 

Respondents: State and local 

governments, aviation industry 

organizations, and the general public. 

Frequency: Information will be 

collected on occasion. 

Estimated Average Burden per 

Response: The burden time will vary for 

each survey. Generally we estimate an 

average burden of 15 minutes per 

response. 

Estimated Total Annual Burden: We 

estimate that FAA will survey 

approximately 55,000 respondents 

annually during the next three years. 

Therefore, the estimated total annual 

burden is 13,750 hours. 

ADDRESSES: Send comments to the FAA 

at the following address: Ms. Kathy 

DePaepe, Room 126B, Federal Aviation 

Administration, AES–200, 6500 S. 

MacArthur Blvd., Oklahoma City, OK 

73169. 

Public Comments Invited: You are 

asked to comment on any aspect of this 

information collection, including (a) 

Whether the proposed collection of 

information is necessary for FAA’s 

performance; (b) the accuracy of the 

estimated burden; (c) ways for FAA to 

enhance the quality, utility and clarity 

of the information collection; and (d) 

ways that the burden could be 

minimized without reducing the quality 

of the collected information. The agency 

will summarize and/or include your 

comments in the request for OMB’s 

clearance of this information collection. 

Issued in Washington, DC on August 1, 

2012. 

Albert R. Spence, 

FAA Assistant Information Collection 

Clearance Officer, IT Enterprises Business 

Services Division, AES–200. 

[FR Doc. 2012–19450 Filed 8–7–12; 8:45 am] 

BILLING CODE 4910–13–P 

DEPARTMENT OF TRANSPORTATION 

Federal Aviation Administration 

Thirteenth Meeting: RTCA Special 

Committee 217, Terrain and Airport 

Mapping Databases, Joint With 

EUROCAE WG–44 

AGENCY: Federal Aviation 

Administration (FAA), U.S. Department 

of Transportation (DOT). 

ACTION: Meeting Notice of RTCA Special 

Committee 217, Terrain and Airport 

Mapping Databases, Joint with 

EUROCAE WG–44. 

SUMMARY: The FAA is issuing this notice 

to advise the public of the thirteenth 

meeting of RTCA Special Committee 

217, Terrain and Airport Mapping 

Databases, Joint with EUROCAE WG– 

44. 

DATES: The meeting will be held 

September 10–14, 2012, from 9:00 a.m.– 

5:00 p.m. 

ADDRESSES: The meeting will be held at 

Honeywell Prague Facility, V parku 16, 

148 00 Prague 4, Czech Republic. 

FOR FURTHER INFORMATION CONTACT: The 

RTCA Secretariat, 1150 18th Street NW., 

Suite 910, Washington, DC, 20036, or by 

telephone at (202) 833–9339, fax at (202) 

833–9434, or Web site at http:// 

www.rtca.org. For more information on 

this meeting contact: John Kasten, 

john.kasten@jeppesen.com, telephone 

(303) 328–4535 or mobile telephone 

(303) 260–9652. Stephane Dubet, 

stephane.dubet@aviation-civile.gouv.fr, 

telephone, 33–5 57 92 57 81, mobile 

telephone, 33–6 10 74 56 00. 

Honeywell’s Prague facility must screen 

visitors at least one week in advance of 

the meeting, please contact Allan Hart at 

allan.hart@honeywell.com if you plan to 

attend. 

SUPPLEMENTARY INFORMATION: Pursuant 

to section 10(a)(2) of the Federal 

Advisory Committee Act (Pub. L. No. 

92–463, 5 U.S.C., App.), notice is hereby 

given for a meeting of Special 

Committee 217. The agenda will include 

the following: 

September 10–14, 2012 

• Open Plenary Session 

• Chairmen’s remarks and 

introductions 

• Housekeeping 

• Approve minutes from previous 

meeting 

• Review and approve meeting 

agenda 

• Schedule for this week 

• Finalize Draft DO–xxx/ED–xxx for 

FRAC 

• Finalize Draft Guidance Material 

ER–xxx 


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