Department of Homeland Security 

Office of Inspector General 

Management of DHS’ Data Center 
 

Consolidation Initiative Needs 
 

Improvement 
 

OIG-10-120 September 2010 
Office a/Inspector General 

U.S. Department of Homeland Security 

Washington, DC 20528 

Homeland 

Security 

SEP 27101D 

Preface 

The Department of Homeland Security (DHS) Office of Inspector General (OIG) was 

established by the Homeland Security Act of2002 (Public Law 107-296) by amendment 

to the Inspector General Act of1978. This is one of a series of audit, inspection, and 

special reports prepared as part of our oversight responsibilities to promote economy, 

efficiency, and effectiveness within the department. 

This report addresses the strengths and weaknesses of the Office ofthe Chief Information 

Officer's data center consolidation initiative. It is based on interviews with employees 

and officials of relevant agencies and institutions, direct observations, and a review of 

applicable documents. 

The recommendations herein have been developed to the best knowledge available to our 

office, and have been discussed in draft with those responsible for implementation. We 

trust this report will result in more effective, efficient, and economical operations. We 

express our appreciation to all of those who contributed to the preparation of this report. 

~.flf ASSist~~~'ector General 

Information Technology Audits 
 

Table of Contents/Abbreviations 

Executive Summary.............................................................................................................1
 


Background..........................................................................................................................2 
 

Results of Audit ...................................................................................................................4 
 

DHS’ Progress on Consolidating Its Data Centers ........................................................4 
 

Steps Needed to Improve DHS’ Data Center Consolidation Process............................6 
 

Recommendations........................................................................................................13 
 

Management Comments and OIG Analysis ................................................................13 
 

Appendixes 

Appendix A: Purpose, Scope, and Methodology.......................................................17 
 

Appendix B: Management Comments to the Draft Report.......................................18 
 

Appendix C: DHS FY 2010 Data Center Migration Spending Plans .......................20 
 

Appendix D: Multi-Year Data Center Migration Plan ..............................................22 
 

Appendix E: DHS Data Center Facilities..................................................................24 
 

Appendix F: Major Contributors to This Report ......................................................27 
 

Appendix G: Report Distribution ..............................................................................28 
 
 

Abbreviations 

CBP Customs and Border Protection 

CIO Chief Information Officer 

DC1 Enterprise Data Center in Mississippi 

DC2 Enterprise Data Center in Virginia 

DHS Department of Homeland Security 

DOE Department of Energy 

EPA Environmental Protection Agency 

FAMS Federal Air Marshal Service 

FEMA Federal Emergency Management Agency 

FLETC Federal Law Enforcement Training Center 

FY Fiscal Year 

HSDN Homeland Secure Data Network 

ICE Immigration and Customs Enforcement 

IT information technology 

MGMT Management Directorate 

NPPD National Protection and Programs Directorate 

OCFO Office of the Chief Financial Officer 

OCIO Office of the Chief Information Officer 

OIG Office of the Inspector General 

OMB Office of Management and Budget 

S&T Science and Technology 

TSA Transportation Security Administration 

USCG United States Coast Guard 

USCIS United States Citizenship and Immigration Services 

USSS United States Secret Service 

US-VISIT United States Visitor and Immigrant Status Indicator Technology 
OIG 


 
 Department of Homeland Security 

Office of Inspector General 

Executive Summary 

We reviewed the Department of Homeland Security’s efforts to 

consolidate its components’ data centers. Our objective was to 

determine the progress the department was making in meeting its 

consolidation objectives. Generally, the department has made 

some progress toward consolidating its data centers. For example, 

the department has established the Data Center Consolidation 

Division and two enterprise data centers. Additionally, the 

department has awarded contracts for the operations of these data 

centers and has migrated computing resources to these new 

facilities. 

However, the department needs to take additional steps to improve 

the data center consolidation process. Specifically, the department 

has not developed a complete inventory of the components’ data 

centers and the associated systems, hardware, and software. 

Additionally, the department should develop consolidated data 

center floor plans to guide the consolidation process. 

Further, the department should update its enterprise-wide data 

center consolidation strategic plan. This plan should detail the 

process to decommission legacy component data centers and 

should conform to current government-wide efforts by the Office 

of Management and Budget to consolidate data centers. The 

department could also benefit by incorporating into its plans 

lessons learned from other successful data center consolidation 

efforts. 

We are recommending that the department: 

1.	 Perform the necessary discovery and validation efforts to 

obtain accurate inventories of its data centers, hardware, 

and systems. 

2.	 Review government-wide efforts as well as industry best 

practices for data center consolidations, and develop a more 

comprehensive data center consolidation plan. 

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Background 

The Department of Homeland Security’s (DHS) Chief Information 

Officer (CIO) established the “One Infrastructure” vision to 

improve information sharing via an enterprise-wide, consolidated 

information technology (IT) infrastructure, supporting all of DHS’ 

strategic goals and business objectives: awareness, prevention, 

protection, response, recovery, services, and organizational 

excellence. 

To support this mission, DHS established under the Office of the 

Chief Information Officer (OCIO) the Information Technology 

Services Office and the Data Center Consolidation Division. 

These headquarters offices are responsible for the data center 

consolidation initiative. The objective of this initiative is to 

coordinate and oversee the provision of services and facilities to 

collocate and consolidate the numerous disparate computing 

facilities that currently support the DHS components. The 

project’s strategic vision is to reduce the number of existing data 

centers to two secure, geographically diverse locations to minimize 

infrastructure while enhancing the department’s disaster recovery 

posture. 

According to the OCIO, collocation and consolidation will provide 

a number of benefits over the disparate environments that currently 

exist within the components’ computing facilities. For example, 

reducing the overall computing asset footprint will result in 

reduced system maintenance, management, and administration 

costs, while merging existing operations and maintenance contracts 

will further reduce overhead and administrative costs. 

Additionally, the consolidation efforts will help to standardize IT 

resource acquisitions, as well as streamline maintenance and 

support contracts, allowing for less complex vendor support and 

expediting response times in the event of an emergency. Benefits 

derived from consolidation are expected to result in increased 

security and cost avoidance over time. 

DHS’ data center consolidation efforts are also a part of its efforts 

to remediate disaster recovery deficiencies cited in our May 2005 

report.1

 We reported that DHS IT disaster recovery sites were not 

prepared to prevent service disruptions from potentially hindering 

DHS’ ability to perform mission-essential functions. Further, these 

1 Disaster Recovery Planning for DHS Information Systems Needs Improvement (OIG-05-22), May 2005. 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

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disaster recovery deficiencies were occurring in part because DHS 

did not have a program in place to provide an enterprise-wide 

disaster recovery solution. 

In response, the DHS CIO established the Infrastructure 

Transformation Project, which included the establishment and 

maintenance of two operational data centers with an active-active 

processing capability. The active-active processing capability of 

these two data centers was to ensure that each mission-critical 

system had a complete disaster recovery capability. 

Utilizing both enterprise data centers will: 

•	 Provide redundancy to ensure continuity of operations for 

enterprise data centers in the event of a disaster; 

•	 Support mission requirements for synchronization of 

backup and production environments; and 

•	 Support data center consolidation goals by providing for 

component disaster recovery requirements. 

Finally, the Office of Management and Budget (OMB) has 

recognized the benefits of data center consolidation and has 

established the Federal Data Center Consolidation Initiative.2 The 

DHS CIO was appointed the co-chair of this initiative. In April 

2010, DHS held a lessons-learned forum for other federal agencies 

regarding data center consolidation. This government-wide 

initiative focuses on the following tasks: 

 

•	 Promote the use of Green IT by reducing the overall energy 

and real estate footprint of government data centers; 

•	 Reduce the cost of data center hardware, software, and 

operations; 

•	 Increase the government’s overall IT security posture; and 

•	 Shift IT investments to more efficient computing platforms 

and technologies. 

 

 

2

 Office of Management and Budget, Federal Data Center Consolidation Initiative, February 26, 2010. 

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Results of Audit 

DHS’ Progress on Consolidating Its Data Centers 

DHS has taken a number of steps toward consolidating its components’ 

data centers. For example, the department has established a headquarters 

office, the Data Center Consolidation Division, within the OCIO to 

oversee this project. DHS has also established two enterprise data centers, 

DC1 in Mississippi and DC2 in Virginia. In December 2008, DHS 

provided to the Congress a Data Center Migration Plan for this initiative. 

DHS has also migrated various computing resources, including all five 

legacy data centers, to its enterprise data centers. For example, the two 

enterprise data centers contain computing resources from the following 

components (table 1): 

Table 1. Enterprise Data Center Occupants as of July 31, 2010 

DC1 DC2 

Customs and Border 

Protection (CBP) 

CBP 

DHS Headquarters DHS Headquarters 

Homeland Secure Data 

Network (HSDN) 

HSDN 

Federal Emergency 

Management Agency (FEMA) 

FEMA 

Immigration and Customs 

Enforcement (ICE) 

ICE 

Science and Technology 

(S&T) 

S&T 

United States Citizenship and 

Immigration Services 

(USCIS) 

USCIS 

Federal Law Enforcement 

Training Center (FLETC) 

National Protection and 

Programs Directorate 

(NPPD) 

 Transportation Security 

Administration (TSA) 

United States Visitor and 

Immigrant Status Indicator 

Technology (US-VISIT) 

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The following legacy data centers have moved completely to the 

enterprise data centers: 

• CBP’s National Recovery Facility 

• Management Directorate’s (MGMT) Ashburn Data Center 

• MGMT’s HSDN Fair Lakes facility 

• MGMT’s Stafford Data Center 

• TSA’s St. Louis Hosting Center 

DHS is also taking steps to resolve a number of previously identified 

problems at these data centers. For example, electrical power deficiencies 

at DC1 are being addressed with the installation of a new 

21 megavolt-ampere power line and with a new power substation due to 

be online in the second quarter of Fiscal Year (FY) 2011. 

Further, the DHS OCIO has developed migration schedules, based on 

fiscal year and component, to move additional systems to these data 

centers. For example, the DHS OCIO created a FY 2010 data center 

migration schedule and spending plan for moving specific systems from 

components’ legacy data centers and also performing improvements at the 

enterprise data centers. Appendix C summarizes the DHS FY 2010 Data 

Center Migration Spending Plans. Appendix D contains DHS’ Multi-Year 

Data Center Migration Plans.3 

Current DHS efforts are focused on physically consolidating component 

systems and hardware to DC1 and DC2 as funding is made available. For 

example, DHS has budgeted $195,244,000 for improvements at the 

enterprise data centers and for physically consolidating legacy data centers 

in FY 2010. This funding is in addition to the $362,659,205 that DHS 

obligated from FYs 2005 through 2009 for enterprise managed services 

and data center development, infrastructure, and construction costs. 

In addition to coordinating, as co-chair, DHS is also responding to the 

OMB’s Federal Data Center Consolidation Initiative. Specifically, DHS 

has already provided its Initial Asset Inventory and its Initial Data Center 

Consolidation Plan. According to OMB, the Initial Asset Inventory 

provides a high-level understanding of the scale and size of existing data 

centers, IT infrastructure assets, and applications supported by the data 

centers. The Initial Data Center Consolidation Plan identifies potential 

areas for consolidation, areas that can be optimized through server 

 

 

 

 

 

3 Appendix D, Table D-1, contains the DHS Multi-Year Data Center Migration Plan from the DHS’ 

Congressional Data Center Migration Report, Quarter 1, Fiscal Year 2010 Report to Congress. However, 

OCIO staff stated that this document was not provided to the Congress. Appendix D, Table D-2, contains 

the updated Multi-Year Data Center Migration Plan that was provided to the Congress in May 2010. 

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virtualization or cloud computing alternatives, and a high-level roadmap 

for transitioning to the consolidated end-state architecture. 

OMB has also requested the Final Asset Inventory Baseline, which is due 

by July 30, 2010. According to OMB, this final asset inventory baseline 

will contain more detailed information. For example, OMB expanded the 

“total/used” storage fields by centralized storage types. 

This final inventory will serve as the foundation for developing the Final 

Data Center Consolidation Plans. DHS is to develop its Final Data Center 

Consolidation Plans and incorporate them into its proposed FY 2012 

budgets by August 30, 2010. The final plans are to include a technical 

roadmap and approach for achieving the targets for infrastructure 

utilization, energy efficiency, and cost efficiency. 

Steps Needed to Improve DHS’ Data Center Consolidation 

Process 

Although DHS has made progress toward implementing its data center 

consolidation initiative, DHS’ management of this initiative needs 

improvement. Specifically, DHS has not developed a complete inventory 

of its components’ data centers and the associated systems, hardware, and 

software. Additionally, DHS should develop consolidated data center 

floor plans to guide the consolidation process. 

Further, DHS should update its enterprise-wide data center consolidation 

strategic plan. Specifically, this plan should detail the process to 

decommission legacy component data centers and should follow OMB’s 

Federal Data Center Consolidation Initiative guidance.4 The department 

could also benefit by incorporating into its plans lessons learned from 

other successful data center consolidation efforts. 

Data Center Inventory 

Currently, DHS does not have a complete and accurate inventory 

of its components’ data centers. Establishing a data center 

inventory is an activity in DHS’ Data Center Migration Plan and in 

OMB’s Federal Data Center Consolidation Initiative. DHS has 

developed several data center inventories, each producing a 

different number of department component data centers. For 

example, DHS provided an inventory of 29 data centers in its 

FY 2010 report to the Congress. However, DHS components 

4

 OMB’s Federal Data Center Consolidation Initiative provides a framework that federal agencies should 

follow to help “...reduce the overall cost of data center operations.” 

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provided an inventory of 60 data centers to OMB in response to an 

August 2009 data call.5 Another inventory of 61 data centers is 

included in the OCIO’s Migration Consolidation Management 

Plan. 

Additionally, the same DHS data centers were counted differently 

in separate inventories. For example, in the OCIO’s plan, the 

U.S. Department of Justice facilities in Rockville, MD, and Dallas, 

TX, are counted as two data centers. However, in the 

congressional submission, they are counted as six separate 

facilities: two data centers each for USCIS, ICE, and US-VISIT. 

Additionally, in the OCIO’s plan, facilities in different cities are 

counted as one data center. For example, data centers in both 

Broomfield, CO, and Oak Ridge, TN, are listed as one facility. We 

reviewed these different inventories and compiled a combined 

inventory of 92 data centers.6 Table 2 provides information on the 

different data center inventories. 

Table 2. DHS Data Center Inventories 

Number of 

Source Data Centers 

Data Center Migration Plan provided to Congress 23 

in December 2008 

FY 2010 Multi-Year Data Center Migration Plan 29 

provided to the Congress in May 2010 

Component responses to August 2009 60 

OMB data call 

OCIO’s Data Center Consolidation Division 61 

Migration Consolidation Management Plan 

Office of Inspector General (OIG) consolidation 92 

of OCIO inventories (see Appendix E, Tables E-2 

and E-3) 

Finally, not all of the components’ data centers appear in these 

inventories. For example, some DHS offices, such as S&T, were 

not included in any of the data center inventories. 

 

 

 

5

 OMB Budget Data Request No. 09-41, Inventory of Federal Data Center Activity, August 10, 2009. 6

 The DHS Initial Data Center Consolidation Data System Location List, dated June 30, 2010, identified 

102 computing infrastructure locations, which includes data centers, server rooms and closets. However, 

this inventory does not contain the FEMA New Orleans or Baton Rouge facilities. 

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Hardware and Systems Inventory 

DHS has not validated the complete inventory of IT resources 

located at its components’ legacy data centers. Specifically, DHS 

has not performed physical assessments at each component data 

center to establish an inventory of the facility’s systems, hardware, 

and software. 

 

OMB’s guidance for its Federal Data Center Consolidation 

Initiative identifies six phases, the first two of which are IT Asset 

Inventory Baseline and Application Mapping. Within the first 

phase, agencies should gather metrics across four primary areas in 

order to derive a baseline state of their current data center 

environment. In the second phase, agencies should perform 

application mapping. This process will be the blueprint on which 

subsequent decommissioning, virtualization, consolidation, or 

migration analysis, plans, and actions will be based. 

Unless facilities’ systems inventories are validated, OCIO 

schedules for data center migration may be impacted. For 

example, a TSA Federal Air Marshal Service (FAMS) facility in 

Atlantic City, NJ, was included in the OCIO’s FY 2010 first 

quarter report.7 See Appendix D, Table D-1. However, according 

to internal DHS documents, only the non-Unix systems at this 

facility were scheduled to migrate in FY 2010, with the remainder 

scheduled to migrate in FY 2014. According to the May 2010 

Data Center Migration Plan that was provided to the Congress, this 

facility is not scheduled to begin migration until FY 2013. See 

Appendix D, Table D-2. According to OCIO staff, this facility 

was removed from the FY 2010 migration schedule owing to 

(1) increased costs of purchasing as opposed to leasing and (2) the 

request by FAMS to implement a separate FAMS local area 

network at the enterprise data centers. 

 

 

7 According to OCIO staff, the Congressional Data Center Migration Report, Quarter 1, Fiscal Year 2010 

Report to Congress, was not provided to the Congress. 

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A complete and accurate data center inventory would help DHS to 

ensure that: 

1) All hardware systems are properly accounted for, 

2)	 A comprehensive schedule is developed for migrating 

components’ systems to the department’s enterprise 

data centers, and 

3) Unplanned expenses for additional floor space are 

avoided. 

Consolidated Data Center Floor Plans 

Another deliverable in DHS’ Data Center Migration Plan is a 

consolidated data center floor plan. Establishing consolidated data 

center floor plans would enable DHS staff to determine if they can 

physically consolidate all DHS data centers into DC1 and DC2. 

We reported in April 2009 that the amount of usable computer 

room space at DC1 is not sufficient to handle the projected 

workload.8 Since the report was issued, DHS has not fully 

addressed this concern. Specifically, the components’ responses to 

OMB’s August 2009 data call identified 165,587 gross square feet 

of floor space that would need to be consolidated into the 

enterprise data centers (see appendix E, table E-2).9 However, the 

two enterprise data centers combined contain only approximately 

124,000 gross square feet of space. Without preparing the endstate data center floor diagrams, DHS cannot determine if there is 

enough space at DC1 and DC2 to house all components’ systems, 

hardware, and software. 

Additionally, according to OMB’s Agency Consolidation Plan 

Template, the department should: 

Determine the optimal use of gross square footage area to 

leverage economies of scale and consider the available 

expansion potential for accommodating long-term growth 

in demand (data center lifespan could be well over 20–30 

years). 

8 DHS Progress in Disaster Recovery Planning for Information Systems (OIG-09-60), April 2009. 9 While the components’ submission to OMB totaled 560,487 sq ft of floor space, the CIO’s Management 

Response questioned the actual floor space at two FEMA facilities. We are using the latest information, 

provided by FEMA staff, for those two sites in this report. 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

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DHS staff has stated that they could build an additional 100,000 

square feet of floor space at both enterprise data centers if needed. 

However, this amount would not be sufficient to meet the space 

needs at each enterprise data center. 

Enterprise-wide Data Center Consolidation Strategic Plan 

The DHS enterprise-wide data center consolidation strategic plan 

does not detail the process to decommission legacy component 

data centers and is not fully consistent with OMB’s Federal Data 

Center Consolidation Initiative guidance. DHS’ strategic plan for 

consolidating its data centers is the Data Center Migration Plan, 

effective November 2007. This plan projects that DHS will 

migrate hardware and systems from component data centers to 

DHS’ enterprise data centers by the end of FY 2011. While the 

Data Center Migration Plan recognizes the need to decommission 

legacy data centers, the plan does not include the activities or 

deliverables associated with this activity. 

Without including decommissioning activities in its enterprisewide data center consolidation strategic plan, DHS may not reap 

the full benefits of data center consolidation. That is, the value of 

an enterprise data center service may not be fully realized until the 

cost of existing redundant infrastructure and services is minimized 

or eliminated following decommissioning. 

DHS’ enterprise-wide data center consolidation strategic plan 

should also be revised to be more consistent with OMB’s Federal 

Data Center Initiative process. For example, DHS’ Data Center 

Migration Plan contains the following workstream for the 

migration of component data centers and systems: 

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However, OMB’s Federal Data Center Initiative guidance expands 

on DHS’ Migration Planning workstream to include additional 

activities and deliverables. For example, OMB’s guidance 

contains the Application Mapping phase, as outlined below: 

Application mapping deliverables could be used to identify “quick 

wins” for the data center consolidation project. Quick wins 

include identifying business applications that have not been used in 

a year, or servers that have not been used in a month, and 

decommissioning them. Application mapping work products are 

also the blueprint on which subsequent virtualization, 

consolidation or migration to cloud computing analysis, plans, and 

actions will be based. DHS should consider updating its Data 

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Center Migration Plan to include Application Mapping and other 

key areas from OMB’s guidance. 

Data Center Consolidation Best Practices 

DHS may be able to improve its data center consolidation process 

by adopting best practices from the experiences of other 

government agencies. For example, the Department of 

Energy (DOE) OIG reported significant opportunities for savings 

in data center consolidation specifically in the areas of application 

hosting and virtualization.10 Application hosting consists of a 

central or host organization providing full IT services, including 

housing, securing, operating, and maintaining the servers or other 

devices for client organizations. Application hosting eliminates or 

decreases the requirement for each organization to operate and 

support its own servers. As a result, according to the DOE OIG, 

overall costs are reduced. 

The Environmental Protection Agency (EPA) used a contractor’s 

analysis to help direct its efforts and resources as it began 

consolidation planning in FY 2008. EPA’s contractor provided 

recommendations on data center consolidation, server 

consolidation, virtualization, and storage. 

Additionally, while DHS is focusing on physically consolidating 

its systems at the enterprise data centers, some data center 

consolidation efforts focus on upgrading the systems before they 

migrate to the enterprise data centers. For example, the state of 

Texas used this approach.11 Texas’ goals for data center services 

included effective management of in-place services, migration of 

services to the consolidated data centers, and improvements to 

services, security, and disaster recovery capability. 

10 U.S. Department of Energy Office of Inspector General, Audit Services, Management of the
 


Department’s Data Centers at Contractor Sites (DOE/IG-0803), October 2008. 
 11 Texas Department of Information Resources, Fiscal 2007 Data Center Services Report, August 31, 2007. 
 

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Texas organized these activities into three overlapping phases: 

 

 

 

•	 Transition: The transfer of data center services to the 

service provider. Includes transition of staff, equipment, 

and all third-party contracts. 

•	 Transformation: Implementation of industry-standard tools 

and processes. Includes upgrades and enhancements to 

agency processes, new system monitoring and management 

tools, and consistency across the enterprise. 

•	 Consolidation: Movement of agency operations to the 

consolidated data centers. Includes equipment 

consolidation, new equipment and facility enhancements. 

Texas’ data center consolidation project initially resulted in higher 

costs. However, as of February 2009, Texas reported a 

$9.7 million (3.65%) cost savings as a result of data center 

consolidation.12 

Recommendations 

We recommend that the Chief Information Officer: 

Recommendation #1: Perform the necessary discovery and 

validation efforts to obtain accurate inventories of its data centers, 

hardware, and systems. 

Recommendation #2: Review government-wide efforts as well as 

industry best practices for data center consolidations, and develop 

an updated comprehensive data center consolidation plan. 

Management Comments and OIG Analysis 

We obtained written comments on a draft of this report from the 

DHS CIO. The CIO generally agreed with our recommendations 

and provided additional information on how they addressed them. 

We evaluated the written comments received from the DHS CIO 

and have made changes to the report where deemed appropriate. A 

copy of the response is included as Appendix B. 

Recommendation #1: The CIO concurs with this 

recommendation with a caveat. In his response the CIO states that 

12 According to Year 2: Data Center Services Program, Contract-to-Date Cost Assessment Report (May 

19, 2009), the $9.7 million savings were direct contract savings for the contract to date. However, several 

milestones have not been completed and continued delays may negatively impact future savings. 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

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DHS will continue to follow its three phase approach for the 

discovery and validation of inventory. The CIO also states that 

“Data Center contents are dynamic and this three-phased approach 

provides a sufficient amount of detail minimizing inventory 

rework.” 

We agree that the steps DHS is taking, and plans to take, begin to 

satisfy this recommendation. However, we reviewed DHS’ 

approach have concluded that the current OCIO process may 

significantly underestimate the inventory which is to be 

consolidated at the two enterprise data centers. This 

recommendation will remain open until DHS provides 

documentation to support that all planned corrective actions are 

completed 

Recommendation #2: The DHS CIO concurs with this 

recommendation. In his response the CIO stated that OCIO is 

currently updating its data center consolidation plan to include 

industry best practices and lessons learned. 

We agree that the steps DHS is taking, and plans to take, begin to 

satisfy this recommendation. This recommendation will remain 

open until DHS provides documentation to support that all planned 

corrective actions are completed. 

In addition to responses to our recommendations, the DHS CIO 

identified the following four areas of concerns. 

Issue #1: The CIO expressed concern about our statement that 

DHS does not have a complete inventory of component data 

centers. In his response, the CIO stated that various data calls have 

contributed to an inventory for current migration planning efforts. 

The CIO also stated that “Data center contents are dynamic, and 

this three-phased approach provides a sufficient amount of detail 

minimizing inventory rework.” However, it is our opinion that this 

current process has not provided DHS with a complete inventory 

of its data centers. For example, the OCIO acknowledges that their 

latest inventory does not include two FEMA facilities that were 

included in the 2009 submission to OMB. 

Issue #2: In our report we state that DHS needs to develop and/or 

update its DHS-wide Data Center Migration Plan to include 

application mapping and other key areas from OMB’s guidance. 

The CIO stated that DHS is currently updating its migration plans 

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to include application information in its recent data inventory 

collection for planning purposes. We agree with this action. 

Issue #3: In our report we state that DHS should adopt best 

practices from other government agencies. The CIO stated that 

DHS remains open to all best practices that address the primary 

concerns of DHS’ consolidation effort (e.g., increased security, 

information sharing, disaster recovery enhancement, reduced 

footprint, long-term cost benefits, etc.). The CIO states that DHS 

is undertaking actions that correspond to our conclusion. We agree 

with this action. 

Issue #4: In our report we state that there is an insufficient floor 

space available in DC1 and DC2 to consolidate all existing/known 

component data centers. The CIO questioned our reliance on 

DHS’ responses to a 2009 OMB data call. Specifically, the CIO 

stated that the OCIO did not administer the data call, that the 

components responded directly to the OMB, and that the OCIO did 

not have the opportunity to validate the components’ responses to 

this data call. 

While the OCIO did not administer this data call, DHS’ Office of 

the Chief Financial Officer (CFO) did administer this data call. 

The components did not respond directly to OMB, but provided 

their responses to the OCFO. Additionally, the OCIO provided 

information for this data call concerning DC1 and DC2. 

The CIO also cited two FEMA facilities to show that the August 

2009 data call was not accurate. In addition to questioning their 

floor space, the CIO stated that these facilities do not contain 

‘...data application hosting space.” Following receipt of the CIO’s 

comments, we contacted FEMA staff at these facilities and we are 

using updated floor space information for these two facilities in 

this report. Additionally, FEMA staff report that these sites 

contain a total of 24 servers with 47 terabytes of associated 

storage. 

Further, the CIO stated that 160,000 sq ft of space is within the 

consolidation capabilities of DC1 and DC2. However, the CIO did 

not provide estimates on the amount of floor space that would be 

required to migrate the resources of the 32 facilities listed in Table 

E-3 or the amount of floor space that is already in use. For 

example, in April 2009 we reported that 12,554 sq ft of space was 

already in use at DC1. 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

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Additionally, DC1 and DC2 are to provide active-active processing 

capabilities for each other. If one data center fails, the other data 

center is to be designed to provide backup processing. While DHS 

should be allocating floor space for this capability, each data center 

may not need to be a complete mirror of the other. For example, 

test or development systems may not need complete redundancy. 

However, a percentage of floor space at each data center should be 

reserved for backing up the other facility. If DHS decides that 

25% of the floor space at each center is needed for redundant 

processing, this would further reduce the floor space available for 

consolidation at the two enterprise data centers by approximately 

30,000 sq ft. 

Finally, the DHS OCIO has recommended using rack counts 

instead of floor space for estimates. However, rack count 

estimates raise questions about the ability of DC1 and DC2 to 

adequately consolidate all identified facilities. For example, in 

response to OMB’s Federal Data Center Consolidation Initiative, 

the OCIO provided an Initial Asset Inventory that identified 3,000 

racks as possible candidates for consolidation. However, in DHS’ 

first quarter FY 2010 report, the OCIO reported that there were 

only 519 and 980 racks available at DC1 and DC2 respectively. 

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Appendix A 

Purpose, Scope, and Methodology 

This audit is a follow-up audit to our reports DHS’ Progress on 

Disaster Recovery Planning for Information Systems (OIG-09-60) 

and Review of Management Agreements Developed for DHS’ 

Primary Data Center (OIG-10-56). These reports concerned DHS 

Management Directorate’s efforts to establish two enterprise data 

centers. This report focuses on DHS’ efforts to consolidate its 

legacy data centers into these new data centers. 

The objective of our audit was to determine the progress DHS is 

making in consolidating its component data centers. We reviewed 

relevant legislation, DHS policies and procedures, planning 

documentation, budget submissions, data center inventories, floor 

plans, and prior audit reports. We also interviewed key personnel. 

We conducted this performance audit between March and July 

2010 pursuant to the Inspector General Act of 1978, as amended, 

and according to generally accepted government auditing 

standards. Those standards require that we plan and perform the 

audit to obtain sufficient, appropriate evidence to provide a 

reasonable basis for our findings and conclusions based upon our 

audit objectives. We believe that the evidence obtained provides a 

reasonable basis for our findings and conclusions based upon our 

audit objectives. 

We provided DHS staff with briefings and presentations 

concerning the results of fieldwork and the information 

summarized in this report. 

We appreciate the efforts of DHS management and staff to provide 

the information and access necessary to accomplish this audit. The 

principal OIG points of contact for the audit are Frank Deffer, 

Assistant Inspector General for Information Technology Audits, 

(202) 254-4100, and Sharon Huiswoud, Director, Information 

Systems Division, (202) 254 5451. Appendix F identifies major 

OIG contributors to the audit. 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 17
 

 

Appendix B 

Management Comments to the Draft Report 

Office ofthe ChiefInformation Officer

1I.. Department ofllomcland Security

Washington. DC 20528

Homeland

Security

SEP 09 2010

MEMORANDUM FOR: Richard L. Skinner

Inspector General ¥!

FROM: Richard A. Spires --

Chief Information 0 flcer

SUBJECT: Comment to OIG Draft Report 10-053-ITA-MGMT: "Management of

DHS' Data Center Consolidation Initiative Needs Improvement"'

The Department of Homeland Security (DHS) Office of the Chief Information Officer (OCIO) has

reviewed the Office ofthe Inspector General Draft Report #10-053-ITA-MGMT. "Management of

DHS' Data Center Consolidation Initiative Needs Improvement," dated August 20 IO.

oelo found 4 overarching areas of concern, as outlined below (please see Addendum for detailed

comments):

Issue #1: DHS does not have a complete inventory of Component data centers.

OCIO Comment: Various data calls have contributed to an inventory for current migration

planning efforts. Additionally, detailed project-level inventories are undertaken as part ofthe

migration discovery activity. Planning of migration activities is conducted in three phases. High

level system inventories are used to fonn budget estimates for migration, which are validated with

the Components that operate legacy centers. Then. Components provide more detailed inventory

data in task statements for migration contractors. That data is again validated by migration

contractors via discovery efforts. Data center contents are dynamic, and this thrce-phased approach

provides a sufficient amount of detail minimizing inventory rework.

Issue #2: DHS needs to develop and/or update its Enterprise-wide Data Center Migration Plan

to include Application Mapping and other key areas from OMB's guidance.

OCIO Comment: As part of the Federal Data Center Consolidation Initiative, DHS is currently

updating its migration plans to include application information in its recent data inventory collection

for planning purposes.

 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 18
 

 

 

Appendix B 

Management Comments to the Draft Report 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 19
 


Issue #3: DHS should adopt best practices from other government agencies.

OCIO Comment: As part of the Federal Data Center Consolidation Initiative, DHS has provided its

lessons learned to other government agencies. DHS remains open to all best practices that address

the primary concerns of DHS consolidation effort (e.g., increased security, information sharing,

disaster recovery enhancement. reduced footprint, long-teon cost benefits, etc.). OeJO will research

best practices from other government agencies and pursue incorporating methods where applicable.

Issue #4: There is insufficient floor space available in DCI and De2 to consolidate all

existing/known Component data centers.

OCID Comment: DIG refers to the OMS August 2009 data call throughout the report. OCIO

believes reliance on information from this data call, particularly for the purpose of calculating floor

space required in a consolidation elTort, is problematic for the following reasons:

• OCIO did not administer the data call; Components were solicited and responded to OMS

directly. and OCI0 did not have the opportunity to validate Component responses.

• The OMS data call responses do not accurately represent data center space. For example.

FEMA's response listed two facilities that account for about 400.000 square feel. Neither

facility had been included in DHS data call responses and do not contain data application

hosting space. This 400,000 square feet accounts for about 71% ofthe total reported space in

'he OMB data call.

• Omitting the erroneous 400,000 square feet, the OMS data call found about 160.000 square

feet ofspace, which is well within the expected consolidation capabilities of DCI and DC2.

o Note: OCIO originally estimated 220.000 square feet of legacy data center space for

initial data center consolidation planning purposes.

In addition, OCIO's responses to the recommendations outlined in the DIG report are below:

Recommendation #1: Perform the necessary discovery and validation efforts to obtain accurate

inventories of its data centers. hardware. and systems.

OCIO Response: OCIO concurs with caveat. OCIO will continue to use a three-phased approach

for the planning of migration activities. High level system inventories are used to form budget

estimates for migration. These estimates are validated with Components that operate legacy centers.

Then. Components provide more detailed inventory data in task statements for migration contractors.

That data is validated by migrations contractors via discovery efforts. Data Center contents are

dynamic and this three-phased approach provides a sufficient amount of detail minimizing inventory

rework.

Recommendation #2: Review government-wide efforts as well as industry best practices for data

center consolidations and then develop an updated comprehensive data center consolidation plan.

OCIO Response: OCIO concurs. OCIO is currently updating its data center consolidation plan as

part of the Federal Data Center Consolidation Initiative. Upgrades to the plan will include industry

best practices and lessons learned as possible.

2
 

 

 

 

 

 

 

Appendix C 

DHS FY 10 Data Center Migration Spending Plans 

Table C-1. Summary of DHS’ FY 2010 Data Center Migration, 

Project/Spend Plan by Component (November 2009) 

Component Legacy Data Center Estimated Total 

Cost 

Totals 

CBP Newington, VA $33,650,000 

CBP Total $33,650,000 

ICE Dallas, TX $6,000,000 

ICE Rockville, MD $13,000,000 

ICE Other $4,850,000 

ICE Total $23,850,000 

FEMA Plano, TX $1,658,145 

FEMA Sterling, VA $1,000,000 

FEMA Denton, TX $500,000 

FEMA Mt. Weather, VA $1,381,004 

FEMA Other $1,360,851 

FEMA Total $5,900,000 

TSA/FAMS Atlantic City, NJ $8,800,000 

TSA FAMS 

Total 

$8,800,000 

NPPD Pensacola, Fl $2,500,000 

NPPD Other $5,500,000 

NPPD Total $8,000,000 

USCIS Dallas, TX $5,500,000 

USCIS Rockville, MD $5,500,000 

USCIS Total $11,000,000 

DC1 DC1 Power upgrade $38,589,150 

DC2 DC2 Development $20,210,850 

DHS HQ 

Total 

$58,800,000 

Sub-Total Not 

Including 

US-VISIT 

$150,000,000 

US-VISIT Dallas, TX $15,081,333 

US-VISIT Rockville, MD $15,081,333 

US-VISIT DC2 $15,081,333 

US-VISIT 

Total 

$45,244,000 

FY 2010 

Total 

$195,244,000 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 20
 

 

 

Appendix C 

DHS FY 10 Data Center Migration Plan 

Table C-2. DHS’ FY 2010 Data Center Migration, Project/Spend 

Plan by Component (June 2010) 

Component Estimated Total Cost 

CBP $9,700,000 

ICE $23,850,000 

FEMA $12,250,000 

TSA $8,800,000 

NPPD $8,000,000 

USCIS $22,000,000 

DHS HQ $65,400,000 

Sub-Total not including US-VISIT $150,000,000 

US-VISIT $45,244,000 

Total $195,244,000 

.
 


Management of DHS’ Data Center Consolidation Initiative Needs Improvement 

Page 21 
 

 

DHS DATA CENTER MIGRATION SCHEDULE FY2009 FY2010 FY2011 FY2012 FY2013 DC1/DC2 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 

Customs and Border Protection (CBP) 

National Data Center (Springfield/Newington, VA) 

Disaster Recovery Facility (Undisclosed) 

DC1/DC2 

DC1 Completed FY08 

ACE (Tyson's Corner, VA) DC1/DC2 

DHS Headquarters (DHS HQ) 

DHS/CIO (Bluemont, VA) DC1/DC2 

DHS Ashburn Data Center (Ashburn, VA) 

DHS HSDN Fair Lakes (Fairfax, VA) 

DHS Stafford Data Center (Garrisonville, VA) 

Immigration and Customs Enforcement (ICE - DOJ) 

ICE - DOJ (Rockville, MD) 

ICE - DOJ (Dallas, TX) 

USCIS 

USCIS - DOJ (Rockville, MD) 

USCIS - DOJ (Dallas, TX) 

USCIS TECC Verizon (Manassas, VA) 

US-VISIT (DOJ) 

US-VISIT - DOJ (Rockville, MD) 

US-VISIT - (DOJ Dallas, TX) 

Federal Emergency Management Agency (FEMA) 

Information Technology Services Center (Bluemont, VA) 

N. Va. Commercial Data Center - Savvis (Sterling, VA) 

FEMA IT-EO-DO-TX (Denton, TX) 

FEMA COOP (Plano, TX) 

Transportation Security Administration (TSA) 

IBM St. Louis Hosting Center (Hazelwood, MO) 

TSA Headquarters (Arlington, VA) 

Annapolis Junction Data Center (Annapolis, MD) 

Colorado Springs Data Center (Colorado Springs, CO) 

Atlantic City Data Center (Atlantic City, NJ) 

U.S. Coast Guard (USCG) 

Aircraft Repair and Supply Center (Elizabeth City, NC) 

OSC (Kearneysville, WV) 

Coast Guard Finance Center (Chesapeake, VA) 

OSC Disaster Recovery 

U.S. Secret Service (USSS) 

DC1 Completed FY08 

DC1/DC2 Completed Q4 FY09 

DC1 Completed FY08 

DC2 

DC1 

DC2 

DC1 

DC1/DC2 

DC2 

DC1 

DC2 

DC2 

DC1/DC2 

DC2 

DC2 Completed Q3 FY09 

DC2 

DC2 TBD 

DC2 TBD 

DC2 

DC1 TBD 

DC1 Waiver request 

DC1 TBD 

DC2 TBD 

U.S. Secret Service (H Street, Washington D.C.) DC1 

U.S. Secret Service- DR/Back Up Data Center (Undisclosed) DC2 

Completed 

Target Completion 

 

Appendix D 

Multi-Year Data Center Migration Plan 

Table D-1. 1st Quarter FY 2010 Multi-Year Data Center Migration Plan 

(Prepared)13 

13 According to OCIO staff, the Congressional Data Center Migration Report, Quarter 1, Fiscal Year 2010 

Report to Congress, was not provided to the Congress. 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 22
 

 

 

Appendix D 

Multi-Year Data Center Migration Plan 

Table D-2. 	 FY 2010 Multi-Year Data Center Migration Plan Provided to the Senate 

Appropriations Committee in May 2010 

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 DHS DATA CENTER MIGRATION SCHEDULE FY2009 DC1/DC2 FY2010 

Q2 Q3 

FY2011 

Q4 Q1 Q2 Q3 

FY2012 

Q4 Q1 Q2 Q3 

FY2013 

Q4 Q1 Q2 Q3 

FY2014 

Q4 

Customs and Border Protection (CBP) 

National Data Center (Springfield/Newington, VA) DC1/DC2 

Disaster Recovery Facility (Undisclosed) DC1 Completed FY08 

ACE (Tysons Corner, VA) DC1/DC2 

DHS Headquarters (DHS HQ) 

DHS/CIO (Bluemont, VA) DC1/DC2 

DHS Ashburn Data Center (Ashburn, VA) DC1 Completed FY08 

DHS HSDN Fair Lakes (Fairfax, VA) DC1/DC2 Completed Q4 FY09 

DHS Stafford Data Center (Garrisonville, VA) DC1 Completed FY08 

U.S. Immigration and Customs Enforcement (ICE) 

ICE - DOJ (Rockville, MD) DC2 

ICE - DOJ (Dallas, TX) DC1 

U.S. Citizenship and Immigration Services (USCIS) 

USCIS - DOJ (Rockville, MD) DC2 

USCIS - DOJ (Dallas, TX) DC1 

USCIS TECC Verizon (Manassas, VA) DC1/DC2 

U.S. Visitor and Immigrant Status Indicator Technology (US-VISIT) 

US-VISIT - DOJ (Rockville, MD) DC2 

US-VISIT - DOJ (Dallas, TX) DC1 

Federal Emergency Management Agency (FEMA) 

Information Technology Services Center (Bluemont, VA) DC2 

N. Va. Commercial Data Center - Savvis (Sterling, VA) DC2 

FEMA IT-EO-DO-TX (Denton, TX) DC1/DC2 

FEMA COOP (Plano, TX) DC2 

Transportation Security Administration (TSA) 

IBM St. Louis Hosting Center (Hazelwood, MO) DC2 Completed Q3 FY09 

TSA Headquarters (Arlington, VA) DC2 

Annapolis Junction Data Center (Annapolis, MD) DC2 

Colorado Springs Data Center (Colorado Springs, CO) DC2 

Atlantic City Data Center (Atlantic City, NJ) DC2 

U.S. Coast Guard (USCG)** 

Aircraft Repair and Supply Center (Elizabeth City, NC) DC1 

OSC (Kearneysville, WV) DC1 Waiver request 

Coast Guard Finance Center (Chesapeake, VA) DC1 

OSC Disaster Recovery DC2 TBD 

U.S. Secret Service (USSS) 

U.S. Secret Service (H Street, Washington, D.C.) DC1 

U.S. Secret Service- DR/BackUp Center (Undisclosed) DC2 

Completed 

Target Completion 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 23
 

 

 

 

 

Appendix E 

DHS Data Center Facilities 

Table E-1. Enterprise Data Centers 

Component Data Center 

City 

State Gross Square 

Feet 

DC1 MGMT Stennis Space 

Center 

MS 63,000 

DC2 MGMT Clarksville VA 60,550 

Total Gross Square Feet at Enterprise Data Centers: 123,550 

Table E-2. List of Data Centers Submitted by Components in Response to OMB’s 

August 2009 Data Call14 

Component Data Center City State Gross Square 

Feet 

1 CBP Springfield VA 54,000 

2 FEMA Anniston AL 2,691 

3 FEMA Lakewood CO 1,850 

4 FEMA Baton Rouge LA 300* 

5 FEMA Harahan LA 9,250 

6 FEMA New Orleans LA 360* 

7 FEMA Cumberland MD 100 

8 FEMA Frederick MD 400 

9 FEMA Hyattsville MD 1,100 

10 FEMA Ft. Monmouth NJ 96 

11 FEMA Albany NY 96 

12 FEMA New York NY 440 

13 FEMA Hatorey Puerto Rico 25 

14 FEMA Denton (1) TX 894 

15 FEMA Denton (2) TX 624 

16 FEMA Ft. Worth TX 70 

17 FEMA Berryville (1) VA 620 

18 FEMA Berryville (2) VA 3,100 

19 FEMA Berryville (3) VA 620 

20 FEMA Berryville (4) VA 425 

21 FEMA Winchester (1) VA 2,000 

22 FEMA Winchester (2) VA 500 

23 ICE Denver CO 3,000 

24 ICE Washington, DC (1) DC 100 

25 ICE Washington, DC (2) DC 1,500 

26 ICE Suitland MD 3,000 

27 ICE Battle Creek MI 3,000 

28 ICE Philadelphia PA 3,000 

14 According to OCIO staff, the OCIO did not administer this data call nor did they validate the information 

provided by the components. 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 24
 

 

 

Appendix E 

DHS Data Center Facilities 

29 ICE Houston TX Unknown 

30 ICE Springfield VA Unknown 

31 NPPD Los Angeles CA 86 

32 NPPD Pensacola (1) FL 3,000 

33 NPPD Pensacola (2) FL 3,000 

34 NPPD Argonne IL 2,500 

35 NPPD Oak Ridge TN 2,138 

36 NPPD Undisclosed Undisclosed 1,200 

37 NPPD Arlington (1) VA 2,400 

38 NPPD Arlington (2) VA 275 

39 NPPD Chantilly VA 100 

40 NPPD Fairfax VA 480 

41 NPPD Sterling VA 100 

42 NPPD Winchester VA 600 

43 NPPD – US-VISIT Rockville MD Unknown 

44 NPPD – US-VISIT Dallas TX Unknown 

45 TSA Colorado Springs CO 5,102 

46 TSA Annapolis Junction MD 6,500 

47 TSA Atlantic City 

International Airport 

NJ 1,852 

48 TSA Arlington (1) VA 3,000 

49 TSA Ashburn (1) VA 900 

50 United States Coast 

Guard (USCG) 

Elizabeth City NC 2,356 

51 USCG Chesapeake VA 2,607 

52 USCG **Kearneysville WV 10,000 

53 USCIS Laguna Niguel CA 1,200 

54 USCIS Lee’s Summit MO 1,400 

55 USCIS Lincoln NE 1,200 

56 USCIS Dallas TX 1,200 

57 USCIS Manassas VA VA 2,500 

58 USCIS St. Albans VT 1,000 

59 United States Secret 

Service (USSS) 

Washington, DC DC 12,255 

60 USSS Olney MD 3,475 

Total Gross Square Feet per OMB Submissions: 165,587 

*Based upon DHS’ Management Comments, we contacted FEMA staff for the correct 
 

size of the Baton Rouge and New Orleans server rooms. 
 

**The USCG facility in Kearneysville, WV, is exempt from migration according to 
 

Homeland Security’s FY 2010 Appropriation (P.L. 111-83). 
 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 25
 

 

 

Appendix E 

DHS Data Center Facilities 

Table E-3. DHS Data Centers Included in OCIO Inventories as of April 2010 But 
 

Not Included in the Components’ Responses to the OMB August 2009 Data Call 
 

Component Data Center City State 

1 CBP Tysons Corner VA 

2 DHS MGMT Bluemont VA 

3 FEMA Denton (3) TX 

4 FEMA Plano TX 

5 FEMA Sterling VA 

6 FEMA Unknown VA 

7 FEMA Rocket Center WV 

8 FLETC Glynco GA 

9 FLETC Clinton MD 

10 FLETC Artesia NM 

11 ICE Broomfield CO 

12 ICE Washington DC (3) DC 

13 ICE Rockville MD 

14 ICE Altoona PA 

15 ICE Oakridge TN 

16 ICE Dallas TX 

17 ICE Fairfax VA 

18 NPPD/Federal 

Protective Service 

and other small sites 

Unknown Unknown 

19 NPPD College Station TX 

20 TSA Little Rock AR 

21 TSA Denver CO 

22 TSA Atlantic City NJ 

23 TSA Pittsburg PA 

24 TSA Arlington (2) VA 

25 TSA Ashburn (2) VA 

26 TSA Bluemont VA 

27 TSA Herndon VA 

28 TSA Richland WA 

29 USCG Undisclosed Undisclosed 

30 USCIS Rockville MD 

31 USCIS Dallas TX 

32 USCIS Essex VT 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 26
 

 

 

Appendix F 

Major Contributors to This Report 

Sharon Huiswoud, Director, Department of Homeland Security, 

Information Technology Audits 

Kevin Burke, Audit Manager, Department of Homeland Security, 

Information Technology Audits 

Matthew Worner, Senior Auditor, Department of Homeland 

Security, Information Technology Audits 

Domingo Alvarez, Senior Auditor, Department of Homeland 

Security, Information Technology Audits 

Consha Griffin, Management and Program Assistant, Department 

of Homeland Security, Information Technology Audits 

Charles Twitty, Referencer, Department of Homeland Security, 

Information Technology Audits 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 27
 

 

 

 

Appendix G 

Report Distribution 

Department of Homeland Security 

Secretary 

Deputy Secretary 

Chief of Staff 

Deputy Chief of Staff 

Under Secretary for Management 

General Counsel 

Executive Secretariat 

Director, GAO/OIG Liaison Office 

Assistant Secretary for Office of Policy 

Assistant Secretary for Office of Public Affairs 

Assistant Secretary for Office of Legislative Affairs 

Chief Information Officer, DHS 

Deputy Chief Information Officer, DHS 

Chief Information Security Officer, DHS 

Management Directorate, Audit Liaison 

DHS Chief Information Officer, Audit Liaison 

DHS Chief Information Security Officer, Audit Liaison 

Office of Management and Budget 

Chief, Homeland Security Branch 

DHS OIG Budget Examiner 

Congress 

Congressional Oversight and Appropriations Committees, as 

appropriate 

Management of DHS’ Data Center Consolidation Initiative Needs Improvement 
 

Page 28
 

ADDITIONAL INFORMATION AND COPIES 

To obtain additional copies of this report, please call the Office of Inspector General (OIG) at (202) 254-4100, 

fax your request to (202) 254-4305, or visit the OIG web site at www.dhs.gov/oig. 

OIG HOTLINE 

To report alleged fraud, waste, abuse or mismanagement, or any other kind of criminal or noncriminal 

misconduct relative to department programs or operations: 

• Call our Hotline at 1-800-323-8603; 

• Fax the complaint directly to us at (202) 254-4292; 

• Email us at DHSOIGHOTLINE@dhs.gov; or 

• Write to us at: 

DHS Office of Inspector General/MAIL STOP 2600, 

Attention: Office of Investigations - Hotline, 

245 Murray Drive, SW, Building 410, 

Washington, DC 20528. 

The OIG seeks to protect the identity of each writer and caller.