IN THE COURT OF APPEALS OF TENNESSEE

AT NASHVILLE

April 15, 2015 Session

AUTO-OWNERS INSURANCE COMPANY v. VANESSA HOLLAND,

ET AL.

Appeal from the Circuit Court for Franklin County

No. 18059cv Buddy D. Perry, Judge

No. M2014-01630-COA-R3-CV – Filed February 12, 2016

An insurance company which issued a commercial general liability policy to the owner of 

a lawn care business sought a declaratory judgment that the policy did not provide 

coverage for a claim brought by the parent of a child who was injured by the gate on a 

trailer which was used to transport lawn care equipment. The company appeals the 

denial of its motion for summary judgment. Having determined that the insurance policy 

does not provide coverage for the claim at issue, we reverse the judgment of the trial 

court and remand with instructions to grant summary judgment in favor of the insurance 

company.

Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court Reversed and 

Remanded

RICHARD H. DINKINS, J., delivered the opinion of the court, in which FRANK G.

CLEMENT, JR., P.J., M.S., and ANDY D. BENNETT, J., joined.

John J. Griffin, Jr. and Michael A. Johnson, Nashville, Tennessee, for the appellant, 

Auto-Owners Insurance Company.

Andy Peters Davis, Winchester, Tennessee, for the appellees, Vanessa Holland and 

Jezekial Valentin.
2

OPINION

I. FACTUAL BACKGROUND

This appeal involves the scope of coverage of a commercial general liability 

insurance policy issued by Auto-Owners Insurance Company (“Auto-Owners”) to Jarred 

Boles d/b/a Jarred Boles Lawn Ranger (collectively “Jarred Boles”), a lawn care business 

located at 111 Alabama St., Huntland, Tennessee. The business address was also the 

home address of Jarred Boles, where he lived with his parents, Mark and Judy Boles 

(“the Boles”). As part of his business, Jarred Boles used a truck and utility trailer which 

were owned by his father and kept on the premises; the trailer was missing one of two 

pins used to keep the trailer gate from falling open. 

A two-year old child, Jezekial Valentin (“Jezekial”), was injured while visiting in 

the Boles‟ home on May 8, 2009; he had removed the remaining pin from the trailer gate,

which then fell and struck him on the head. Vanessa Holland, Jezekial‟s mother, 

subsequently filed three suits seeking to recover for Jezekial‟s injuries. The first suit was

against the Boles, asserting that they were negligent in supervising Jezekial and seeking

damages in the amount of $150,000. The second, against Jarred Boles individually and 

d/b/a Jarred Boles Lawn Ranger, asserted negligence in keeping the premises in a 

dangerous condition, in keeping the trailer gate in an unsafe and dangerous condition, and 

in failing to warn of a dangerous condition; the suit sought $2,150,000 in damages. 

Jarred Boles‟ request for coverage under the Auto-Owners policy was declined.1 

Auto-Owners filed a declaratory judgment action naming Ms. Holland, Jezekial, 

the Boles, Jarred Boles, and State Farm Mutual Automobile Insurance Company, which 

provided automobile liability coverage to the Boles and Jarred Boles, as defendants.

2

Auto-Owners sought a declaration that the policy it issued did not provide coverage to 

Jarred Boles or the Boles in either of Ms. Holland‟s lawsuits.

3

 

 

1 The third suit was a health care liability action brought against the ambulance business and emergency 

medical technicians who attended to Jezekial when he was injured. No issue relating to the third suit is 

presented in this appeal.

2 Tenn. Code Ann. § 29-14-107(a), requires that “[w]hen declaratory relief is sought, all persons shall be 

made parties who have or claim any interest which would be affected by the declaration, and no 

declaration shall prejudice the rights of persons not parties to the proceedings.” The complaint alleged 

that State Farm Fire and Casualty Insurance Company and State Farm Mutual Automobile Insurance 

Company provided automobile liability coverage to the Boles and Jarred Boles. 

 

3

In the alternative, Auto-Owners sought a declaration that State Farm was the automobile insurer for the 

Boles and Jarred Boles, and that State Farm‟s coverage was primary and Auto-Owners‟ coverage, if any, 

was excess. On March 24, 2011 the court entered a Stipulation and Agreed Order of Dismissal as to State 

Farm.
3

In due course Auto-Owners moved for summary judgment on the grounds that the 

policy did not provide coverage for the injuries sustained by Jezekial and that AutoOwners had no duty to defend the Boles and/or Jarred Boles in the tort actions which had 

been filed by Ms. Holland. In support of its motion, Auto-Owners filed a Statement of 

Uncontested Facts, the affidavit of Thomas W. Shumate IV, counsel for Auto-Owners, 

and several exhibits.4 In response to the motion, Ms. Holland filed a response to the 

Statement of Uncontested Facts, a copy of the March 24, 2011 order, and a copy of the 

second amended complaint which had been filed against Jarred Boles individually and 

d/b/a Jarred Boles Lawn Ranger.5 

After a hearing on the motion, the court issued a letter which was incorporated 

into the final order. The court denied Auto-Owners‟ motion, holding that the incident 

was within the products completed operations coverage which it held the policy provided, 

that the exclusions in the policy were ambiguous and would be construed against Auto 

Owners, and that the injury arose out of the business conduct of Jarred Boles because 

“every element of causation goes towards the business.”

Auto-Owners appeals, stating the following issues:

1. Whether the trial court erred in sua sponte granting summary judgment to 

the Appellees and holding there is coverage under the Appellant‟s 

commercial general liability policy based on the definition of “productscompleted operations hazard?”

2. Whether the trial court erred in holding the policy‟s explicit automobile 

exclusion is inapplicable where the injury arose from a truck and trailer?

II. STANDARD OF REVIEW

Summary judgment is an appropriate vehicle for resolving a case where a party 

can show that “there is no genuine issue as to any material fact and that the moving party 

is entitled to a judgment as a matter of law.” Tenn. R. Civ. P. 56.04; see also Tenn. Code 

Ann. § 20-16-101.6 A trial court‟s decision on a motion for summary judgment enjoys no 

 

4 The exhibits included copies of: the policy issued by Auto-Owners and excerpts therefrom; the 

complaint filed on May 6, 2010 by Ms. Holland against the Boles; the complaint filed on January 5, 2011 

by Ms. Holland against Jarred Boles individually and d/b/a Jarred Boles Lawn Ranger; the complaint 

filed on April 2, 2012 in the health care liability action; the March 24, 2011 order which adopted the 

stipulations of Auto-Owners and State Farm; the depositions of Mark Boles, Judy Boles, and Ms. 

Holland; Jarred Boles‟, Mark Boles‟, Judy Boles‟, and Ms. Holland‟s Responses to Auto-Owners‟ 

Requests for Admissions; and the affidavits of Mark Boles and Jarred Boles.

5 The Boles and Jarred Boles also filed a response to Auto-Owners‟ motion in which they adopted Ms. 

Holland‟s response to Auto-Owners‟ statement of facts.

6 This action was filed on October 25, 2010. Tenn. Code Ann. § 20-16-101, applicable to summary 
4

presumption of correctness on appeal. Draper v. Westerfield, 181 S.W.3d 283, 288 

(Tenn. 2005). We review the summary judgment decision as a question of law. Finister 

v. Humboldt Gen. Hosp., Inc., 970 S.W.2d 435, 437 (Tenn. 1998). Therefore we review 

the record de novo and make a fresh determination of whether the requirements of Tenn. 

R. Civ. P. 56 have been met. Eadie v. Complete Co., Inc., 142 S.W.3d 288, 291 (Tenn. 

2004). 

Neither party contends that a genuine issue of material fact for trial exists.7 

Consequently, we resolve the issues presented as matters of law.

III. DISCUSSION8

A. Products-Completed Operations Hazard

In denying Auto-Owners‟ motion for summary judgment, the court ruled: 

I accept defendants‟ counsel‟s arguments. The policy is open to 

interpretation and should be construed against the company. Therefore, I 

find that the policy grants coverage. It is my conclusion that products 

completed operations hazard coverage exists independent of the coverage 

provided in section A of the policy. Further, I find that the exclusions 

argued by plaintiff‟s counsel are not applicable.

In response to this holding Auto-Owners contends that the “„[P]roducts-completed 

operations hazard‟ is not an independent source of coverage, but rather is a measure of 

limits.” (emphasis in original). 

The resolution of this issue requires us to interpret the provisions in the policy. In 

Standard Fire Ins. Co. v. Chester O’Donley & Associates, Inc., we set forth the following 

procedure to be used when construing insurance contracts:

 

judgments, was enacted by 2011 Tenn. Pub. Acts Ch. 498, §1, became effective July 1, 2011, and is 

applicable to cases filed on or after that date. 

7 Ms. Holland, Jezekial Valentin, Judy Boles, Mark Boles, and Jarred Boles are listed in the caption of the 

appeal as Appellees; however, only Ms. Holland and Jezekial Valentin have filed a brief. For the sake of 

clarity, Ms. Holland will be referred to as the party opposing Auto-Owners‟ appeal.

8 The term “coverage,” or variations thereof, is used in differing contexts and in varying respects in the 

record. In order to avoid confusion, we will use the term “coverage” (or a contextual variation thereof) 

when construing and interpreting the policy; we will use the term “indemnification” (or a contextual 

variation thereof) when discussing whether the policy insured Jarred Boles for the particular activities at 

issue.
5

Insurance contracts are subject to the same rules of construction and 

enforcement as contracts generally. In the absence of fraud or mistake, 

they should be interpreted as written and their terms should be given their 

natural and ordinary meaning. Because insurers are strictly accountable for 

the language in their contracts, ambiguous language will be construed 

against the insurer and in favor of the insured. 

Insurance policies should be construed as a whole in a reasonable and 

logical manner. The essential components of a general liability insurance 

policy include (1) the declarations, (2) the insuring agreements and 

definitions, (3) the exclusions, (4) the conditions, and (5) the endorsements. 

When coverage questions arise, these components should be construed in 

the above order to avoid confusion and error. 

The insuring agreement sets the outer limits of an insurer‟s 

contractual liability. If coverage cannot be found in the insuring agreement, 

it will not be found elsewhere in the policy. Exclusions help define and 

shape the scope of coverage, but they must be read in terms of the insuring 

agreement to which they apply. Exclusions can only decrease coverage; 

they cannot increase it. 

Exclusions should also be read seriatim. Each exclusion reduces coverage 

and operates independently with reference to the insuring agreement. 

Exclusions should not be construed broadly in favor of the insurer, nor 

should they be construed so narrowly as to defeat their intended purpose.

Once an insurer has established that an exclusion applies, the burden shifts 

to the insured to demonstrate that its claim fits within an exception to the 

exclusion.

972 S.W.2d 1, 7-8 (Tenn. Ct. App. 1998) (internal citations omitted).

1) Policy provisions pertinent to this issue

The declarations page of the policy contains the following schedule of monetary 

limits under the banner “Commercial General Liability Coverage”:

General Aggregate $2,000,000 

(Other Than Products-Completed Operations)

Products-Completed Operations Aggregate 2,000,000 

Personal Injury and Advertising Injury 1,000,000 

Each Occurrence 1,000,000 

Damage to Premises Rented to You (Fire Damage) 50,000 Any One Premises

Medical Payments 5,000 Any One Person
6

Section I of the policy sets forth three “Coverages,” each of which contains a separate 

insuring agreement and set of exclusions: Coverage A, Bodily Injury and Property 

Damage Liability; Coverage B, Personal Injury and Advertising Injury Liability; and 

Coverage C, Medical Payments. The insuring agreement at issue in this case is found at 

Coverage A and states in pertinent part:

a. We will pay those sums that the insured becomes legally obligated to pay 

as damages because of “bodily injury” or “property damage” to which this 

insurance applies. We will have the right and duty to defend the insured 

against any “suit” seeking those damages. We may at our discretion 

investigate any claim or “occurrence” and settle any claim or “suit” that 

may result. But:

(1) The amount we will pay for damages is limited as described in 

Section III – Limits of Insurance; . . .

Paragraph 3 of Section III states:

The Products-Completed Operations Aggregate Limit is the most we will 

pay under Coverage A for damages because of “bodily injury” and 

“property damage” included in the “products-completed operations 

hazard.”

The “Definitions” section of the policy is Section V; paragraph 17 thereof defines 

“products-completed operations hazard” as follows:

a. Includes all “bodily injury” and “property damage” occurring away 

from premises you own or rent and arising out of “your product” or

“your work” except:

(1) Products that are still in your physical possession; or

(2) Work that has not yet been completed or abandoned. 

However, “your work” will be deemed completed at the 

earliest of the following times:

(a) When all of the work called for in your contract has 

been completed.

(b) When all of the work to be done at the job site has

been completed if your contract calls for work at 

more than one job site.
7

(c) When that part of the work done at a job site has 

been put to its intended use by any person or 

organization other than another contractor or subcontractor working on the same project.

Work that may need service, maintenance, 

correction, repair or replacement, but which is 

otherwise complete, will be treated as completed.

b. Does not include “bodily injury” or “property damage” arising out 

of:

(1) The transportation of property, unless the injury or 

damage arises out of a condition in or on a vehicle not 

owned or operated by you, and that condition was created 

by the “loading or unloading” of that vehicle by any 

insured.;

(2) The existence of tools, uninstalled equipment or 

abandoned or unused materials; or

(3) Products or operations for which the classification, shown

in the Declarations, states that products-completed 

operations are included.

Lastly, paragraph 27a of Section V defines “your work” to be: “(1) Work or operations 

performed by you or on your behalf; and (2) Materials, parts or equipment furnished in 

connection with such work or operations.” 

 

2) Analysis

Upon our reading of the policy we fail to find support for the trial court‟s 

conclusion that “products completed operations hazard coverage exists independent of 

the coverage provided in section A of the policy.” The insuring agreement for section A

obligates Auto-Owners to “pay those sums that the insured becomes legally obligated to 

pay as damages because of „bodily injury‟ or „property damage‟ to which this insurance 

applies.” Pursuant to Section III, paragraph 3, where a claim is made arising out of 

activity within the “products-completed operations hazard” as defined in Section V, 

paragraph 17, a separate monetary limit of $2 million applies. The schedule of limits on 

the declarations page is consistent with this interpretation inasmuch as it clearly states

that the Products-Completed Operations Aggregate limit is separate from the general 

aggregate and the other specified limits. Neither including the monetary limit on the
8

declarations page for specific products completed operations claims nor the definition of 

“products completed operations hazard” at Section V of the policy support the trial 

court‟s determination; the “products completed operations hazard” is part of Coverage 

A.9 

B. Coverage for Jezekial Valentin’s Injury

We next address whether the policy provided coverage to Jarred Boles for the 

injury to Jezekial. Auto-Owners contends that there is no coverage because the 

automobile exclusion at Section I A, Coverages for Bodily Injury and Property Damage 

Liability, applies that the accident did not occur in the conduct of Jarred Boles‟ business, 

and that there is no coverage pursuant to the definition of “products-completed operations 

hazard” under the facts of this case. Auto-Owners also argues that there is no coverage

under the policy for medical payments, and that any coverage under the Auto-Owners‟ 

policy is excess over any other insurance. We have determined that the question of 

whether the accident occurred in the conduct of Jarred Boles‟ business is dispositive and, 

consequently, address that issue. 

As noted earlier, the insuring agreement for Coverage A provides that AutoOwners will “pay those sums that the insured becomes legally obligated to pay as 

damages because of „bodily injury‟ or „property damage‟ to which this insurance 

applies.” 10 Section II(1)(a) provides that a person is an insured: 

1. If you are designated in the Declarations as:

 a. An individual, you and your spouse are insureds, but only with respect 

 to the conduct of a business of which you are the sole owner.

 

9

 We do not agree with Ms. Holland‟s argument that the $3.00 additional premium charged for the 

increased limits for products-completed operations hazard claims constitutes an independent source of 

coverage; as noted earlier, the declarations page makes clear that the $2 million products-completed 

operations aggregate is a coverage limit. 

 

10

 In Standard Fire this court explained that CGL policies:

[A]re designed to protect the insured against losses arising out of business operations. . . . 

[CGL] policies are not “all-risk” policies. They provide an insured with indemnification 

for damages up to policy limits for which the insured becomes liable as a result of tort 

liability to a third party. The risk insured by these policies is the possibility that the 

insured‟s product or work will cause bodily injury or damage to property other than the 

work itself for which the insured may be found liable.

972 S.W.2d at 6-7 (internal citations omitted). 
9

The term “conduct of a business” is not defined in the policy nor is it defined by 

Tennessee case law, Auto-Owners Ins. Co. v. England, No. 3:10-CV-118, 2013 WL 

3423817, at *2 (E.D. Tenn. July 8, 2013) (citing Cincinnati Ins. Co. v. Shelby Mut. Ins. 

Co., 542 S.W.2d 822, 824 (Tenn. Ct. App. 1975); however, several jurisdictions have 

analyzed the insured‟s activity and its connection to the injury complained of to 

determine if the insured was engaged in the “conduct of a business.” Id.

11

 Inasmuch as 

the case at hand was resolved on summary judgment, we look to the evidence as we 

consider this issue.

We have reviewed Auto-Owners‟ Statement of Uncontested Facts and have 

determined that the following are most relevant to the issue:

12

3. At the time of the accident, Mark and Judy Boles‟ son, Jarred Boles, 

resided at the Premises.

***

9. Jarred Boles left the Premises the morning of May 8, 2009, cut some 

lawns and then returned to the Premises late that afternoon. 

***

11. Jarred Boles used a fourteen-foot, single-axle utility trailer (“Trailer”) 

to haul his lawn care equipment.

RESPONSE: Admit as stated, but deny any inference or admission that the 

„trailer‟ as referenced falls under the definition of „auto‟ as it appears in the 

CGL policy

12. The Truck and Trailer were owned by Mark Boles at the time of the 

Accident. 2

 

11 With respect to the term “conduct of a business,” the court in Auto-Owners Ins. Co. stated:

Other jurisdictions have construed the term to mean that “the insurer must have been able 

to reasonably foresee the liability-producing conduct as emanating from the insured‟s 

business,” Sentry Ins. Co. v. Sahlberg, No. CA935331E, 1995 WL 809951, at *2 (Mass.

Super. Mar. 28, 1995), or that there is “a causal nexus between the cause of the injury and 

the insured operations or business.” Selective Ins. Co. of S. Carolina v. Ferguson, No. 

CIV.A. 11–74, 2011 WL 4626007, at *6 (W.D. Pa. Oct. 3, 2011). And in Nova Cas. Co. 

v. Anderson, No. 804CV2085T27TGW, 2005 WL 3336496 (M.D. Fla. Dec.8, 2005), the 

court interpreted the term to mean that the activity was one that was “performed for the 

purpose of his business.” Id. at *4.

2013 WL 3423817, at *2.

12 These facts are admitted unless otherwise noted.
10

[Footnote 2 reads as follows: 2. This “fact” is undisputed for 

purposes of this Motion only. Jarred Boles previously informed AutoOwners that he purchased the Trailer for $400.00 from his father, which 

he now conveniently denies.]

13. Jarred Boles did not pay his father for using the Trailer. 

14. The Trailer was kept in the driveway at the Premises when not in use.

***

16. Mark and Jarred Boles were the only ones who used the Trailer.

***

19. Otherwise, Jarred Boles always used the Truck and Trailer for his lawn 

care business. 

***

22. When Jarred Boles left the Premises on the morning of the Accident 

around 8:00 a.m., he had a mower, weedeater, and a blower that he owned 

on the Trailer, and the Trailer was attached to a 2007 Chevrolet Colorado 

truck (the “Truck”) owned by his father, Mark Boles.

23. Jarred Boles had his father‟s permission to use the Trailer on the day of 

the Accident so that he could cut grass. 

24. On the morning of the Accident, the Trailer was already connected to 

the Truck, so Jarred Boles loaded his lawn care equipment and left. 

25. All he did that day between the time he left the Premises that morning 

until he returned that afternoon as cut some grass. 

RESPONSE: Admitted, assuming “as” was intended to be “was.”

26. When Jarred Boles returned that afternoon around 3:00 p.m., he parked 

the Truck and the Trailer in the driveway of the Premises. 

27. He unloaded the lawnmower and lawn equipment from the Trailer.

28. He had no plans to use the Truck or Trailer again that day or to go out 

and cut some more. 

***
11

34. Approximately one to two hours passed from when Jarred Boles 

returned to the Premises with the Trailer and when the Accident occurred.

***

36. No one other than Jarred Boles used the Truck or the Trailer on the day 

of the Accident.

37. Jarred Boles was the last person to use the Truck and Trailer prior to 

the Accident.

38. The Trailer was in the same position and same condition that Jarred 

Boles left it when the Accident occurred.

39. At the time of the Accident, the Truck and Trailer were parked where 

Jarred Boles parked them, and the Trailer was still hitched to the Truck.

40. No one was in the Truck or on the Trailer when the Accident occurred.

***

42. Jarred Boles was not in the act of parking the Truck or Trailer when the 

Accident occurred.

RESPONSE: Deny as stated.[

13]

43. When Jarred Boles returned the Trailer to the Premises on the day of 

the Accident, one of the two pins that held up the trailer-gate was missing.

44. At the time of the Accident, Jarred Boles was aware that the pin on the 

right side of the trailer-gate had been missing for one to three months.

45. Mark Boles had not used the Trailer between the time that the trailergate pin was lost and the time of the accident.

46. Mark Boles was not aware that the pin was missing.

47. The gate to the Trailer and struck Cain Valentin when he pulled the 

lone remaining pin that was holding up the gate to the Trailer.

***

49. If the gate to the Trailer did not have just one pin in it, the Accident 

would not have happened.

 

13

 Defendants give no explanation or citation to the record for this response. 
12

RESPONSE: Admitted as stated. However, deny any inference that the 

fact that the trailer had one pin was the sole cause of the accident.

***

51. The Trailer was the instrument that caused Cain Valentin‟s injuries.

These facts, which Ms. Holland does not contest, demonstrate that neither Jarred 

Boles, Mr. Boles, nor anyone on Jarred Boles‟ behalf was engaged in activity that 

constituted work or operations in relation to the lawn care business at the time of the 

accident. All work regarding the lawn care business had ceased at 3:00 p.m. and the 

injury to Jezekial occurred one to two hours after Jarred Boles had returned the trailer to 

the premises. The fact that trailer had been used earlier in the day in the conduct of 

Jarred Boles‟ business does not establish the liability-producing conduct or a causal 

nexus between the operation of Jarred Boles‟ business and the injury suffered by Jezekial.

Our holding that there is no coverage renders moot Auto-Owners‟ contention that 

the court erred in not ruling on the request for a declaration that any coverage provided 

under the Auto-Owners policy would be excess to any other insurance. 

IV. CONCLUSION

For the foregoing reasons, the judgment of the trial court is reversed and the case 

remanded with instructions to the trial court to enter judgment in favor of Auto-Owners 

Insurance Company.

________________________________

RICHARD H. DINKINS, JUDGE