Briefing Guide

2004

EXPRESS ENROLLMENT FOR NEW BUSINESSES
This Briefing Guide was developed to provide information about a

new EFTPS product: Express Enrollment for New Businesses. 

This Guide has 4 sections:

➤ EFTPS Highlights and Facts

➤ About Express Enrollment for New Businesses

➤ Express Enrollment Materials

➤ EFTPS Background Information

The section ”About Express Enrollment for New Businesses”

includes the following:

➤ Product objectives

➤ Functionality and system enhancements

➤ Enrollment process

➤ Questions and answers

If you have any questions about Express Enrollment for New

Businesses or EFTPS in general, please call the IRS EFTPS Product

Manager, Tom Davis (202-283-0474) or Joyce Steele (202-283-0093).

INTRODUCTION TO BRIEFING GUIDE

Briefing Guide EXPRESS ENROLLMENT FOR NEW BUSINESSES

Introduction to Briefing Guide
EFTPS Highlights and Facts

EXPRESS ENROLLMENT FOR NEW BUSINESSES

EFTPS Highlights and Facts
EFTPS is the most efficient method to pay all federal taxes, replacing

use of paper Federal Tax Deposit (FTD) coupons and vouchers.

■ EFTPS is...

➤ Easy to use

➤ Convenient

➤ Secure

➤ Accurate

➤ Timesaving

➤ Flexible to meet business and individual taxpayer needs

■ EFTPS is a service provided FREE by the U.S. Department of

Treasury. All materials and software are available free of charge.

■ EFTPS offers taxpayers flexible payment options that are

interchangeable...

➤ EFTPS-OnLine

➤ EFTPS-Phone

■ EFTPS enables taxpayers to...

➤ Pay day or night

➤ Schedule tax payments up to 120 days in advance

(businesses) or 365 days in advance (individuals)

➤ View 16 months of payment history online

➤ For each transaction receive an EFTPS Acknowledgement

number which acts as a receipt

➤ With EFTPS-OnLine receive an instant, printable

acknowledgement of each transaction.

EFTPS-HIGHLIGHTS AND FACTS

EFTPS – Highlights and Facts

1

EFTPS was implemented in 1996 by the Internal Revenue Service (IRS) and

Financial Management Service (FMS) to enable taxpayers to pay all their federal

taxes electronically. In September, 2001, a new Internet access/payment

feature—EFTPS-OnLine—was added to the service and launched nationwide.

Highlights
■ Business and individual taxpayers can make all their federal tax

payments directly to EFTPS.

■ Third party providers (accountants, payroll companies, tax

practitioners) can use EFTPS to make multiple payments for

many clients at the same time.

■ EFTPS is the largest electronic tax payment system in the

world, with approximately 380 million payments made, 

totalling 9 trillion dollars since its inception in 1996, through

fiscal year 2003.

■ EFTPS dedicated Customer Service staff is knowledgeable,

accessible, and responsive to taxpayers, and accessible 24 hours

a day, 7 days a week.

■ For taxpayers, EFTPS makes paying taxes easier, and reduces

errors and penalties...for the government, EFTPS improves the

flow and accuracy of funds into the U.S. Department of

Treasury.

EFTPS-HIGHLIGHTS AND FACTS

EFTPS – Highlights and Facts

2

EFTPS Facts
Total Payments (11/07/96 - 09/30/03) 378,073,673

Total Dollars Received (11/07/96 - 09/30/03) $ 9.129 trillion

Average Payment $ 24,146

Daily Average Dollar Amount Received $ 5,226,044,119

Largest One Day Dollar Amount Received (01/02/02) $ 54,928,915,871.31

Largest One-Day Payment Volume Received (04/30/03) 1,680,561

New Enrollments (as of 09/30/03) 4,402,931

■ Business 4,290,750

■ Individual 112,181

EFTPS-OnLine Statistics (included in above)

Payments to date (09/06/01 - 09/27/03) 5,858,266

Dollars Received to date (09/06/01 - 09/27/03) $ 135 billion

Average Payment (as of 09/27/03) $ 23,044

Web Enrollments (as of 09/27/03) 222,111

EFTPS-HIGHLIGHTS AND FACTS 3

EFTPS Fast Facts

EFTPS – Highlights and Facts
About Express Enrollment

EXPRESS ENROLLMENT FOR NEW BUSINESSES

About Express Enrollment
Express Enrollment was developed to encourage new businesses

to use this efficient, cost saving method of paying all federal taxes.

Since obtaining an EIN is one of the first steps in establishing a

new business, educating prospective employers and pre-enrolling

them in EFTPS, will give them an opportunity to choose the

government’s free electronic payment program, rather than using

paper coupons. Plus, Express Enrollment expedites the enrollment

process, allowing the business taxpayer an opportunity to make

payments as soon as their enrollment is activated. Usually enrollment

in EFTPS takes approximately two weeks to process after receipt of

taxpayer information.

Beginning in January 2004, all businesses receiving a new

EIN (Employer Identification Number) that have a federal 

tax obligation will be automatically pre-enrolled in EFTPS 

to make all their Federal Tax Deposits. IRS processes 

approximately 250,000 new EINs each year.

When they receive their EIN, they will also receive a separate

mailing containing an EFTPS PIN (Personal Identification

Number) and instructions for activating their enrollment.

New Business Taxpayers will activate their enrollment

by calling an 800-number and entering their banking

information and completing an authorization for EFTPS 

to transfer funds from their account to Treasury’s account 

for tax payments per their instructions.

Taxpayers will still have the option to order FTD coupons

from the IRS.

ABOUT EXPRESS ENROLLMENT

About Express Enrollment FOR NEW BUSINESSES

4

Overview of Express Enrollment
Although EFTPS is offered to both businesses and individuals,

Express Enrollment is available only to business taxpayers

requesting a new EIN that have federal tax obligations.

By phone, online, or through the mail, business taxpayers complete

Form SS-4, Request for Employer Identification Number. 

Those businesses that indicate they will have

employees and therefore Federal Tax Deposit (FTD)

requirements on Form SS-4 are the businesses 

that will be pre-enrolled in EFTPS through this 

special program.

ABOUT EXPRESS ENROLLMENT

About Express Enrollment FOR NEW BUSINESSES

5

Business taxpayers only
ABOUT EXPRESS ENROLLMENT

About Express Enrollment FOR NEW BUSINESSES

6

▼

▼

▼

Qualified business taxpayer requests new EIN

(with federal tax deposit requirement)

Taxpayer receives new EIN

Taxpayer is automatically pre-enrolled in EFTPS

Taxpayer receives EFTPS PIN and instructions for

activating his/her enrollment

BANK ACCOUNT VERIFICATION CHOICE

▼

Taxpayer calls the 1-800 number to input bank

information

▼

▼ ▼

▼

▼ ▼

▼ ▼ ▼

Taxpayer activates enrollment by phone and has the option

to obtain an Internet Password for making payments online

Taxpayer makes payments online or by phone

▼

▼

EFTPS sends taxpayer Confirmation of his/her

enrollment information

Pre-Enrollment Process

VERIFICATION

6 day delay to make payment

Bank Account Number is

verified by Financial Institution

Confirmation Update Package

sent to correct information

Verification

Approved

Verification

NOT

Approved

NO VERIFICATION
When new business taxpayers receive their EFTPS PIN package,

they will be instructed to follow these steps to activate their

EFTPS enrollment:

1. Call the 800-number listed in their EFTPS PIN package.

They will follow the instructions they hear from the voice

response system.

2. Enter their financial institution information (bank and

account number)

3. Choose if they want their bank to verify that the account

number they entered is a valid number. Verification will

delay making a payment by approximately 6 days. 

If they choose not to have their bank account verified, 

they can begin making payments through EFTPS once

all the activation steps have been completed.

4. Authorize withdrawals of electronic payments from 

their account

5. Enter their phone number

6. Write down the EFTPS Confirmation Number they hear

7. The voice response system will offer taxpayers the option

of obtaining an Internet Password so they can make

payments online.

EFTPS dedicated Customer Service numbers are listed for taxpayers

to call with any questions, 24 hours a day, 7 days a week. 

1-800-555-4477 or 1-800-945-8400.

ABOUT EXPRESS ENROLLMENT

About Express Enrollment FOR NEW BUSINESSES

7

Easy Enrollment Activation
Q. What is Express Enrollment for New Businesses?

A. This new initiative allows business taxpayers with a federal tax

obligation to begin making their Federal Tax Deposits (FTDs)

more quickly and accurately through EFTPS. When they request

any EIN from the IRS, they will be pre-enrolled in EFTPS so they

can make all their payments electronically.

This process will greatly reduce the length of time required for

taxpayers to begin making tax payments. For taxpayers, EFTPS

makes paying taxes easier and relieves the burden of using

coupons and checks. For the government, EFTPS improves the

flow and accuracy of funds into Treasury.

Q. How does Express Enrollment for New Businesses work?

A. Beginning in January 2004, all businesses issued a new EIN

(Employer Identification Number) will be pre-enrolled in EFTPS

to make all their federal tax payments if they will have federal 

tax obligations. 

When they receive their EIN, they will also receive a 

separate mailing containing instructions for activating their

EFTPS enrollment.

Q. Who can use Express Enrollment for New Businesses?

A. After January 1, 2004, all businesses requesting a new EIN, 

who indicate they have federal tax obligations, and who receive

the EFTPS enrollment activation mailing (that includes their PIN)

can use Express Enrollment for new businesses.

ABOUT EXPRESS ENROLLMENT

About Express Enrollment FOR NEW BUSINESSES

8

Questions and Answers About Express Enrollment
Q. Can businesses still use FTD coupons?

A. The taxpayer will receive from the IRS the EIN, IRS Notice (CP 575)

and one coupon. Thereafter, taxpayers will have the option to

order more FTD coupons from the IRS if they wish to make

additional payments by check. However, it will require a 5-6 week

wait for coupons to arrive by mail. 

Q. How do taxpayers activate their EFTPS enrollment?

A. Taxpayers receive instructions by mail shortly after receiving

their EIN. They are instructed to follow these steps to activate

their EFTPS enrollment:

1. Call the 800-number listed in their EFTPS PIN package.

Follow the instructions they hear from the voice response

system.

2. Enter their financial institution information (bank and

account number)

3. Choose to have the bank verify that the account number

entered is a valid number

NOTE: If taxpayers choose not to have their bank account information

verified, they can begin making payments after all the activation steps

have been completed. If they wish to have their account verified, it

will delay making a payment by approximately six business days.

4. Authorize withdrawals of electronic payments from 

their account

5. Enter their phone number

6. Write down the EFTPS Confirmation Number 

ABOUT EXPRESS ENROLLMENT

About Express Enrollment FOR NEW BUSINESSES

9

(continued)

(continued)
7. The voice response system will offer taxpayers the option

of obtaining an Internet Password so they can make

payments online

8. Taxpayers will receive an EFTPS Confirmation/Update 

package which contains a Confirmation/Update Form, 

an EFTPS Payment Instruction Booklet and an Internet 

Password Brochure.

EFTPS dedicated Customer Service numbers are listed for

taxpayers to call with any questions, 24 hours a day, 7 days a

week: 1-800-555-4477 or 1-800-945-8400.

Q. How does this differ from regular EFTPS?

A. Usually taxpayers enroll in EFTPS by completing a paper

enrollment Form 9779, or by going online (www.eftps.gov) 

to enter their information. Once the taxpayer’s enrollment

information is received by EFTPS, it takes approximately 

two weeks to process. Express Enrollment completes that 

step in advance for new businesses with tax obligations. Once

taxpayers activate their EFTPS enrollment (via the phone) and

obtain an Internet Password, they can then make payments

using EFTPS, online or by phone.

Q. Can taxpayers use the Internet right away to make payments?

A. Yes. Once taxpayers activate their enrollment and obtain an

Internet password, they can make payments immediately if

they chose not to have their bank account verified. If they

ABOUT EXPRESS ENROLLMENT

About Express Enrollment FOR NEW BUSINESSES

10

(continued)

(continued)
chose to have their bank account number verified, they will

need to wait an additional six business days.

Q. How will taxpayers know if their payments have been made?

A. For each payment made through EFTPS, the taxpayer receives an

immediate acknowledgement number that can be used to track

the payment and communicate with IRS. This acknowledgement

number acts as a receipt for the payment. Taxpayers can go

online (www.eftps.gov) or call EFTPS Customer Service to

review up to 16 months of their payment history.

Q. What if a business taxpayer chooses not to activate the 

EFTPS enrollment?

A. While the taxpayer has the option not to activate their EFTPS

enrollment, EFTPS will periodically encourage taxpayers via

mail, to consider using EFTPS.

ABOUT EXPRESS ENROLLMENT

About Express Enrollment FOR NEW BUSINESSES

11

(continued)
EFTPS Express Enrollment Materials

EXPRESS ENROLLMENT FOR NEW BUSINESSES

EFTPS Express Enrollment Materials
Welcome to EFTPS–(Electronic Federal Tax Payment System)

When you were assigned your Employer Identification Number (EIN), you were enrolled in EFTPS to make 

your Federal Tax Deposits online or by phone. To make your deposits, you will instruct EFTPS to transfer 

funds from your bank account to Treasury.

Now you need to activate your enrollment by supplying EFTPS with your bank account information and 

phone number. The enclosed brochure gives you the steps required to activate your enrollment.

Please read it carefully.

IRS-04

10-2003

EFTPS Enrollment Processing Center

P.O. Box 4210, Iowa City, IA 52244-4210

You will need to have this PIN, your EIN, and bank account information 

handy when you call to activate your enrollment. 

If you have any questions, please call EFTPS Customer Service, 24 hours a day, 7 days a week: 

1-800-945-8400.

Regards,

U.S. Department of the Treasury

EFTPS Enrollment Processing

EFTPS is a service provided FREE by the U.S. Department of the Treasury.

This PIN should be kept in a safe place and not shared with unauthorized individuals.

Here is Your Personal Identification Number (PIN)

To activate your EFTPS

Enrollment, call 

1-800-272-9872

as soon as possible. 

4

5

6

Please Complete the Following Steps to Activate Your Enrollment...

You will be presented with an Authorization

statement that says you authorize EFTPS to

withdraw funds from your bank account and

send them to the U.S. Treasury to make tax

payments based on your instructions. After

hearing the information, enter your PIN to

signify you agree with the authorization.

Enter the phone number of the person to

contact in case of questions regarding your

EFTPS enrollment. This could be you or a 

member of your staff.

At the end of your phone session you will

receive a Confirmation Number. Make 

sure you record this number and keep for

future use. 

If you want to make payments online, you will

need an Internet Password. When you call to

EFTPS–Electronic Federal Tax Payment System www.eftps.gov

How to Make a Federal Tax Payment

EFTPS-Phone EFTPS-OnLine

1 Call 1-800-000-0000.

2 Enter your EIN and PIN.

3 Press 1 to make a payment.

4 Follow the prompts to complete your

payment.

5 Record your EFT Acknowledgement

Number.

1 Go to www.eftps.gov

2 Select your state on the Welcome page.

3 On the Home Page, select Make a Payment. 

4 Logon by entering your EIN, PIN and Internet

Password.

5 Enter the payment information in the step-by-step

screens that follow. 

6 When you’re finished, print out a copy of the

“Payment confirmation” page. This contains your

EFT Acknowledgement Number that acts as a receipt

for your payment instruction.

continued on back

Routing No. Account No.

SAMPLE

BUSINESS

CHECK

1

2

3

7

Follow the instructions to enter your financial

institution information: account number, bank

routing number, and account type(savings or checking).

Call 1-800-000-0000. Enter your EIN and PIN.

Decide whether or not you want

your financial institution

information verified by your bank. 

If you want your bank to confirm 

that the number you entered in

Step 2 is a valid bank account

number, press 1. This process 

will take 10 calendar days, after

which time you can begin making 

payments through EFTPS.

If you don’t want to wait 10 days to have your

bank account number verified, press 2.

You can begin making payments using EFTPS

immediately. You are responsible for the 

accuracy of the number you entered. If it is

incorrect, your financial institution may return

your payment and you may incur an IRS penalty. 

If you skipped the verification of bank account

information in Step 3, you can begin making

payments immediately by calling 1-800-xxx-xxxx

or going online at www.eftps.gov.

activate, you will be given an option to obtain

a temporary Internet Password. You will need

to change this temporary Internet Password 

to one of your own choosing the first time 

you access EFTPS-OnLine.

Within 7-10 days, you will receive a written 

confirmation of everything you entered by phone.

Please review the information carefully and follow

the instructions if you need to make any changes.

Visit www.eftps.gov to enter a contact name and

address, in case any questions arise. You may also

use the Confirmation/Update Form you will receive

to add this information.

If you want to

use EFTPS

immediately,

you will need to

bypass bank

account number

verification.

Verification will

delay your 

using EFTPS 

for 10 days.

REMEMBER:

The voice response system will repeat the 

number you entered so you can either confirm 

or change the number if you make a mistake.

To prevent fraud, the IRS reserves the right to make sure the business

name contained in the enrollment matches the bank account you enter.

6 continued

Brochure Letter

How to

Activate Your

EFTPS

Enrollment

Once you have received your Employer

Identification Number (EIN) and Personal

Identification Number (PIN), you are ready to

activate your EFTPS enrollment.

Have this information handy before you call:

■ Employer Identification Number (EIN) 

■ EFTPS Personal Identification Number

(PIN)

■ Bank account information.

continued

OMB 1545-1467

The following materials have been developed specifically for Express

Enrollment. These materials have been reviewed by a select group

of business taxpayers, and modified based on the research results.

1. Publication 4248 will be inserted into the package containing

the EIN, explaining that taxpayers will be pre-enrolled in

EFTPS, and to watch for their PIN in the mail.

(Note: one coupon will be included in this package allowing the taxpayer to choose

between the paper and electronic methods. For more coupons the taxpayers will

need to call the IRS.)

2. Within approximately two days following the EIN mailing, the 

taxpayer will receive an EFTPS PIN package which includes:

➤ A letter containing their PIN

➤ "How To Activate your EFTPS Enrollment" Brochure

EFTPS EXPRESS ENROLLMENT MATERIALS

EFTPS Express Enrollment Materials

12

IMPORTANT INFORMATION

ABOUT HOW TO PAY YOUR

FEDERAL TAXES.

To make your Federal

Tax Deposits over the

Internet or by phone,

your company has

been enrolled in the

Electronic Federal Tax

Payment System

(EFTPS), a service 

provided free by the 

U.S. Department of 

the Treasury.

PLEASE READ

To help you get started making

federal tax payments online or by

phone, your company has been

enrolled in EFTPS. 

You will receive a mailing that contains 

your PIN and instructions for activating

your enrollment.

No action is required at this time. When you

receive your EFTPS PIN in the mail, included

will be instructions to activate your enrollment. 

What Should You Do Now?

If you have not received your PIN within one 

week, please call the dedicated EFTPS 

Customer Service Number: 1-800-555-4477 

or 1-800-945-8400.

Watch Your Mail For Your

EFTPS PIN

More than 4 million taxpayers are enrolled in

EFTPS, a free service that began in 1996. For

the government, EFTPS improves the flow and

accuracy of funds into Treasury; for you,

EFTPS, makes paying taxes a lot easier...

• It's Convenient

- EFTPS offers paperless payments online

or by phone, and you receive an immediate confirmation number that acts as a

receipt for your payment.

- You can schedule your payments in

advance to avoid missing a deadline if

you're out of town or busy.

- You can review 16 months of payment 

history available to research or review by

phone or online.

- A special Customer Service unit with live

operators that only handle EFTPS 

questions—available 24/7.

About EFTPS...

• It's Safe and Secure

- To safeguard your information, EFTPS

provides maximum Internet and phone

security. 

- Use of EFTPS-OnLine requires 3 pieces 

of unique information that identify you as 

the authorized user: your EIN, PIN and

Internet Password.

• It's Easy to Use

- Nothing to mail or take to the bank to

make your payments.

- You can go online or call an 800-number

with an automated voice response system

to enter your payment information in a matter

of minutes. Pub# 4248

Cat# 37391K

(continued)
3. Approximately 7-10 days after the Enrollment has been

activated, an EFTPS Confirmation/Update Package will be

sent to the taxpayer which includes:

➤ Cover letter

➤ Confirmation/Update Form for any changes

to Enrollment information

➤ Payment Instruction Booklet

➤ Password Brochure (to obtain Password for 

Internet usage)

This is the identical “Confirmation/Update” package

sent out to all successful enrollees in EFTPS.

EFTPS EXPRESS ENROLLMENT MATERIALS

EFTPS Express Enrollment Materials

13

(continued)

TIN (Taxpayer Identification Number)

ENROLLMENT About Your EFTPS Enrollment...

Dear Taxpayer:

We have received your enrollment information for EFTPS, the easiest way to pay your federal taxes. With EFTPS, 

you have the convenience and cost savings of paying your taxes using your phone or computer, 24 hours a day, 

7 days a week.

Here is the status of your EFTPS enrollment:

If any changes are necessary for your enrollment in EFTPS, please make corrections or modifications on the

right column of the enclosed Confirmation/Update Form. If you have any questions, please contact EFTPS

Customer Service. See the enclosed Confirmation/Update Form for the telephone number.

With a completed enrollment, you can use EFTPS to pay your taxes online or by phone. Begin using EFTPS right

away. You’ll be glad you did.

Very truly yours,

EFTPS Enrollment Processing

IRS-129

7/03

You Need an Internet Password (as well as a PIN)

With EFTPS-OnLine, you have another way to make your federal tax payments quickly and accurately. With the click 

of a mouse, you can make a payment, cancel a payment, review your payment history, change bank account information,

or make changes to your enrollment information—24 hours a day, 7 days a week—from the convenience of your office 

or home using your computer and secure Internet browser. And it’s free from the U.S. Department of the Treasury!

Make Sure You’re Ready to Browse With Confidence

To use EFTPS-OnLine, you need an Internet browser with 128-bit encryption. This will ensure that all interactions 

with the site are fully encrypted so information cannot be read as it travels over the Internet.

EFTPS-OnLine works best with the following browsers:

• Microsoft® Internet Explorer Version 5.0 and above 

• Netscape Navigator 4.75 and above (except for Netscape 6.0)

These browsers are available free from the "Downloads" sections of the following sites:

http://www.microsoft.com http://www.netscape.com

You may also have the ability to access these browsers by visiting the EFTPS-OnLine site. If you do not

have a browser with 128-bit encryption, either the EFTPS site or your browser will automatically 

give you a link for obtaining the proper browser and/or encryption strength online.

How to Obtain Your Internet Password

To retrieve your Internet Password: Call 1-800-982-3526.

• You will be asked to input your TIN, PIN and last 8 digits of your Enrollment Trace Number shown on your

enrollment Confirmation Update Form. * 

• Once you have entered your TIN, PIN, and last 8 digits of your Enrollment Trace Number, you can select “1”

(“To obtain an initial password for the EFTPS Web Site, press 1”).

• The Web Password Voice Response System (VRS) will then give you your 6-12 character temporary password,

reciting words for alpha characters (e.g., Web password “abc123” will be recited: “alpha, bravo, charlie, 1,2,3”).

*If you do not have your Confirmation Update Form, please call the Customer Service number below.

Make Your Password Yours

Once you receive your temporary Internet Password by phone, you will be required to change it the first time you access

EFTPS-OnLine.

• Your Password must be at least 6 characters long, but can be up to 12 characters long.

• You can use a combination of the following character types:

Uppercase Alpha [A, B, C, etc.]

Lowercase Alpha [a, b, c, etc.]

Numeric [1, 2, 3, etc.]

Special Characters [i.e., !, @, #, $, *, +, -]. The percent (%) and the underscore (_) may NOT be used as

Special Characters.

• Make sure that the password contains at least one character that is either a Numeric or a Special Character. For

example: “R179$pSk” or “GonewtW!nd”.

You will have a unique Internet Password for each EFTPS PIN. Do not disclose your Internet Password or PIN to anyone.

If you need help in obtaining your Internet Password, or have any questions, 

call EFTPS-OnLine Customer Service at 1-800-555-8778.

Remember:

Before using

EFTPS-OnLine to

make payments

you must have a

password:

Call 1-800-982-3526

www.eftps.gov TO ACCESS YOUR FEDERAL TAX PAYMENT INFORMATION

THROUGH THE INTERNET, YOU CAN USE EFTPS-OnLine .

USE EFTPS-OnLine!

PLEASE READ IMMEDIATELY!

Payment Instruction Booklet Business

July 2003

Enrollment

Status Letter

Password

Brochure

Payment

Instruction

Booklet (PIB)

Tax Form 9787 with Instructions (OMB 1545-1467)

Department of the Treasury

(over)

INSTRUCTIONS: All the information that EFTPS currently has on file about paying your taxes electronically is imprinted on the left side of this form. Problems or critical errors are defined in the 

accompanying cover letter. The right side is to be used to update or correct information relating to the problems or errors or any changes you wish to make to the current information. Solid areas on

the right side, indicate information that cannot be modified by this form. When completing this form, please print using all capital letters in blue or black ink.

1. Employer Identification Number

(EIN). Your EIN can be filled in on this

form only if the original EIN you supplied

was rejected. Once an EIN has been 

established by EFTPS, it can only be

changed through direct communication

with the IRS.

2. Business Taxpayer Name. Your taxpayer name as it appears on your tax

return and IRS document can be filled in

on this form only if the original EIN you

supplied was rejected. Once a taxpayer

name has been accepted by EFTPS, it

can only be changed through direct

communication with the IRS.

3-5. Business Address. You may not

update the business address, city, state,

Zip Code, and province, country and

postal code information. The business

address can only be changed through

direct communication with the IRS.

Form 8822 will automatically update

the address on your EFTPS enrollment.

6. Primary Contact Name. Please fill in

the name of the new contact to whom

future confirmations will be sent.

7-9. Primary Contact Address. Please

fill in any associated updates to the street

address, city, state, zip code, and

province, country, and postal codes for

the primary contact.

10. Primary Contact Phone. Please fill in

any associated updates to the primary

contact phone number.

11. E-mail Address. (optional)

➪ EFTPS Enrollment Processing Center

P.O. Box 173788

Denver, Colorado 80217-3788

Please keep this form for future reference.

When your form is completed, please mail to:

IMPORTANT: Please keep this form in your files for future reference.

BUSINESS Confirmation/Update Form –

Use this form to review or modify enrollment information for the

Electronic Federal Tax Payment System (EFTPS). Critical errors and

messages are defined in the accompanying enrollment cover letter.

If this cover letter indicates you have critical errors that make it 

impossible to complete your enrollment, it is necessary to return this

form with the corrections/modification made on the right side. Also,

please return this form if you wish to correct non-critical errors, or

update information on the file. If information is correct do not return this

form, but keep it for future reference.

REMEMBER – Both EFTPS-Direct methods are interchangeable:

• EFTPS-OnLine (www.eftps.gov) 

• EFTPS-Phone

Taxpayer Information 

1. Employer Identification Number (EIN): 1. CORRECTED Employer Identification Number (EIN): 

2. Business Taxpayer Name: 2. CORRECTED Business Taxpayer Name:

3. Business Street Address:

4. City, State and ZIP Code:

5. Province, Country, and Postal Code:

Contact Information Please print any updates/corrections in this space

6. Primary Contact Name: 6. NEW Primary Contact Name:

7. Primary Contact Mailing Street Address: 7. NEW Primary Contact Mailing Street Address:

8. City, State, and ZIP Code: 8. NEW City, State, and ZIP Code:

9. International: Province, Country, and Postal Code: 9. NEW Province, Country, and Postal Code:

10. Primary Contact Phone Number: 10. NEW Primary Contact Phone Number:

11. E-mail Address: 11. NEW E-mail Address:

US International

/ - 011- - -

area code country city number

Please print any updates/corrections in this space

Solid areas indicate information that cannot be modified by this form

PLEASE CALL THE IRS AT 

1-800-829-4933

OR PREPARE IRS FORM 8822 TO MAKE

CHANGES TO YOUR ADDRESS

Please see cover letter 

for necessary corrections.

For questions regarding EFTPS or this Form please call: 

EFTPS Customer Service 1-800-555-4477 (24 hours a day, 7 days a week)

For TDD (hearing impaired) support 1-800-733-4829 (8 a.m. to 8 p.m. Eastern Time)

en español 1-800-244-4829 (8 a.m. to 8 p.m. Eastern Time)

Confirmation

Update Form
EFTPS Background Information

EXPRESS ENROLLMENT FOR NEW BUSINESSES

EFTPS Background Information
EFTPS makes paying federal taxes easy and convenient.

By enrolling in EFTPS, taxpayers make their federal tax payments

electronically from the convenience of office or home, using

EFTPS-OnLine or EFTPS-Phone. 

EFTPS eliminates the need for taxpayers to complete Federal Tax

Deposit (FTD) coupons, write a check, and take that check and coupon

to a financial institution or the Post Office on the tax due date. 

■ Easy to use 

➤ EFTPS-OnLine or EFTPS-Phone—system prompts the

taxpayer for information

■ Convenient 

➤ Available 24 hours a day, 7 days a week

➤ Schedule payments in advance (120 days for

businesses and 365 days for individuals)

➤ Retrieve 16 months of payment history

➤ On-line or phone payment methods are interchangeable

and both be used at the taxpayer’s convenience

➤ Receive an immediate acknowledgement of payment

instructions

■ Secure 

➤ Personal Identification Number (PIN), along with an

Internet Password gives heightened security online

EFTPS BACKGROUND INFORMATION

EFTPS Background Information

14

The following is background information about EFTPS so that you

have a basic understanding of EFTPS.

A Service that Benefits Everyone

(continued)
➤ Taxpayer bank account information is not accessible 

by the IRS

➤ All EFTPS data is protected using the strongest 

available encryption

■ Fast

➤ A payment can be made in a matter of minutes

■ Accurate

➤ IRS research has shown that non-EFTPS users 

are 31 times more likely to receive a penalty than 

EFTPS users.

➤ EFTPS is 99.9% accurate.

Taxpayers can use EFTPS to pay all their federal taxes—corporate

and individual:

■ Federal Business taxes such as payroll taxes (940/941,

943) and business tax returns (1120), and all other

business taxes.

■ Individual taxes such as 1040/1040ES/estate/gift taxes

EFTPS BACKGROUND INFORMATION

EFTPS Background Information

15

Tax Types and EFTPS

(continued)
All EFTPS-OnLine data is protected using the

strongest available encryption.

Taxpayers will make their federal tax payments directly to EFTPS by

using EFTPS-OnLine or EFTPS-Phone. On their enrollment form, they

provide the bank account and routing number of their financial institution.

EFTPS includes

■ EFTPS-OnLine

➤ Requires secure web browser and Internet access.

■ EFTPS-Phone

➤ Automated voice response system accessible

through toll-free number.

Taxpayers can use both payment methods interchangeably, and

can access EFTPS from anywhere by phone or Internet.

Taxpayers are in control of initiating all federal tax payments

through EFTPS. 

Taxpayers’ accounts are only debited at the taxpayer’s instructions,

and only tax payment information is sent electronically to the IRS

for updating taxpayer records.

EFTPS BACKGROUND INFORMATION

EFTPS Background Information

16

Payment Options

Payment and Information Flow
The taxpayer will receive an EFT Acknowledgement Number

which acts as a “receipt”for future reference or inquiry.

Here's how EFTPS works

STEP 1 By 8:00 p.m. ET at least one calendar day prior to

tax due date, taxpayers enter federal tax payment information

using EFTPS-OnLine or EFTPS-Phone, review the information,

and initiate the payment.

STEP 2 Taxpayers can print out or record the Electronic Funds

Transfer (EFT) Acknowledgement Number they receive during

their payment session for future reference or inquiry.

STEP 3 Per the taxpayers’ instructions, EFTPS will automatically

debit the indicated bank or credit union account and will

transfer the funds to Treasury on the date indicated by the

taxpayer. Tax records will then be updated with the IRS.

Taxpayers can access EFTPS-OnLine or EFTPS-Phone to cancel 

or change a payment up to two business days in advance of the

scheduled settlement date. Only those payments due to settle at

least two business days into the future can be changed or cancelled.

Business taxpayers may schedule payments up to 120 days in

advance of payment due date. Individual taxpayers may schedule

payments up to 365 days in advance of due date.

EFTPS BACKGROUND INFORMATION

EFTPS Background Information

17

Payment Options
EFTPS gives taxpayers the ability to review their payment history

through EFTPS-OnLine or by calling Customer Service. When

using EFTPS OnLine all EFTPS transactions for the last 16 months

are contained within the Payment History section—even those

payments made by third party providers.

■ On the Payment History screen on EFTPS-OnLine,

taxpayers see all federal tax payments made through

EFTPS for their respective TIN, including those scheduled

to be made in the future. 

■ The detailed Payment History section contains all

information associated with a payment including...

➤ EFT Acknowledgement Number

➤ Settlement date

➤ Tax Form

➤ Initiation date and time

➤ Tax period

➤ Amount

➤ Input method (EFTPS-OnLine, EFTPS-Phone, etc.)

■ Payment history as shown in EFTPS-OnLine is displayed

in real time—once a payment is submitted to EFTPSOnLine, taxpayers can view their history, verify the

payment, and view their EFT Acknowledgement Number.

EFTPS BACKGROUND INFORMATION

EFTPS Background Information

18

Payment History
Financial Management Service (FMS)

■ Public Affairs 202-874-6740

■ Website www.fms.treas.gov/eftps

Internal Revenue Service (IRS)

■ Media Relations 202-622-4000

■ Website www.irs.gov

(Use Search: EFTPS Express Enrollment)

EFTPS Customer Service

1-800-555-4477

1-800-945-8400

IRS Employee Contact

202-283-0474

Tom Davis, EFTPS Product Manager

EFTPS-OnLine www.eftps.gov

EFTPS BACKGROUND INFORMATION

EFTPS Background Information

Contacts

19
EXPRESS ENROLLMENT FOR NEW BUSINESSES

Department of the Treasury

Internal Revenue Service

www.irs.gov

Publication 4274 (1-2004)

Catalog Number 37950V

IRS