### Commercial Airplane Group 

# 767 Service Bulletin

Number: 767-31-0114 

## Revision Transmittal Sheet Date: March 18, 1999 Revision 1: June 8, 2000 ATA System: 3141

SUBJECT:INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System - EICAS Operational Program Software (OPS) and Operational Program Configuration (OPC) Software Change This revision includes all pages of the service bulletin. COMPLIANCE INFORMATION RELATED TO THIS REVISION Federal Aviation Administration (FAA) Airworthiness Directive (AD) 96-07-09, paragraph (d)(2) is related to this service bulletin. More work is necessary on KLM airplanes changed as shown in the initial release of this service bulletin. Installation of new Operational Program Configuration (OPC) software is provided for KLM airplanes with or without SATCOM installed and with the dual FMC GPS - RNP OPC feature disabled. For UPS airplanes, it is recommended that Boeing Service Bulletin 767-34-0282 is done before or during this service bulletin. No more work is necessary on other operator's airplanes. REASON FOR REVISION This revision is sent to inform KLM of the new OPC diskette set part numbers and software part numbers. The data given in Information Notice 767-31-0114 IN1 is included in this revision. Paragraph 1.A., Effectivity, shows changes of airplane operators. Each operator should examine the Effectivity paragraph for changes. Vertical lines are put on the left edge of each page, except in Paragraph 1.A., Effectivity, to show the location of important changes. Pages with no vertical lines have no important changes. REVISION HISTORY Original Release: March 18, 1999 Revision 1: June 8, 2000

767-31-0114 Revision Transmittal Page 1 of 1

### Commercial Airplane Group 

# 767 Service Bulletin

Number: 767-31-0114 

## Summary Date: March 18, 1999 Revision 1: June 8, 2000 ATA System: 3141

SUBJECT:INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System - EICAS Operational Program Software (OPS) and Operational Program Configuration (OPC) Software Change
CONCURRENT REQUIREMENTS For Group 1 airplanes, the related service bulletins are listed below:

Service Bulletin Engine Type 767-31-0091 GE FADEC 767-31-0098 GE PMC 767-31-0100 PW 4000

The related Rockwell Collins Service Bulletin is EICAS-31-1. BACKGROUND This service bulletin gives instructions for the replacement of the Operational Program Software (OPS) and the Operational Program Configuration (OPC) software in the left and right Engine Indication and Crew Alerting System (EICAS) computers. The new OPS provides the capability to support the features that follow: - OPC software crossload ability - PWS and EGPWS message revisions - ADIRU indication additions - TCAS message revisions - SATCOM DATALINK and DATALINK/SATCOM

lost message revisions - EGT start indications revisions - Fuel flow spike indication revision - AIR/GND SYS message revision - TE FLAP DISAGREE message revision - YSM message additions - EPCS page 2 maintenance page snapshot - Analog N1 tachometer interface deletion

(PW4000). The new OPC software provides an update to correct a deficiency related to the Aircraft Communications, Addressing and Reporting System (ACARS) messages on the first version of the new EICAS computer software. The new OPCs will enable the ACARS messages for previously delivered airplanes with A724B ACARS and part number S242N701-1001 EICAS computers. Boeing Service Letter 767-SL-31-037 and Boeing Service Related Problem (SRP) 767-SRP-32-0069 and 767-SRP-77-0009 are related to this service bulletin. ACTION(PRR B12754) For Group 1 and 2 airplanes, install new EICAS OPS. For airplanes VL891-VL910, VR201- VR206, VS069-VS070, VS073-VS074, VS261-VS262, VS266-VS269 and VW701-VW721, install EICAS OPC software. Do a check of the EICAS computer software part numbers. EFFECTIVITY Group 1 Airplanes: All 767 airplanes line positions 1-686, 688 and 690-695, less all Pratt and Whitney JT9D powered airplanes, Rolls Royce powered airplanes VN111-VN127, VN130-VN137 and VL871-VL873 and AWACS airplanes VF181-VF184. Group 2 Airplanes: All 767 airplanes line positions 687, 689 and 696-735, less Rolls Royce powered airplanes VS246-VS248. COMPLIANCE Federal Aviation Administration (FAA) Airworthiness Directive 96-07-09,Amendment 39-9558, is related to this service bulletin. INDUSTRY SUPPORT INFORMATION Boeing warranty remedies are not available for the configuration changes given in this service bulletin.

767-31-0114 Summary Page 1 of 2

### BOEING SERVICE BULLETIN 767-31-0114

MANPOWER Total Elapsed Time Man-Hours (Hours) 2.0 2.0
The change to the EICAS computers as given in the Rockwell Collins Service Bulletin EICAS-31-1 is not included. MATERIAL INFORMATION Operator Supplied Parts



### FWD

MAIN EQUIPMENT CENTER ON THE E-8 RACK IN THE EICAS COMPUTERS INSTALL OPS AND OPC SOFTWARES74437

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 Summary Page 2 of 2

### Commercial Airplane Group 

# 767 Service Bulletin

Number: 767-31-0114 Date: March 18, 1999 Revision 1: June 8, 2000 ATA System: 3141

SUBJECT:INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System - EICAS Operational Program Software (OPS) and Operational Program Configuration (OPC) Software Change
1. PLANNING INFORMATION A. Effectivity 1. Airplanes Refer to Service Bulletin Index Document D624T001, Part 3 for Airplane Variable Number, Line Number, and Serial Number data. This service bulletin is for the airplanes shown below. An equivalent change is on subsequent production airplanes. Refer to PRRB 12754 for data about this change. Airplane Models: 767-200 767-300 767-300F IDENTIFICATION BY CUSTOMER, CUSTOMER CODE, GROUP AND VARIABLE NUMBER ABX AIR (ABX)

1 VB101-VB112 AERO CONTINENTE (COH)

1 VE104 AEROMEXICO (AMX)

1 VF091 VF093 VN556 2 VS211 AIR ALGERIE (ALG)

1 VK131-VK133 AIR CANADA (ACN)

1 VN931-VN936 AIR CHINA (BEJ)

1 VE085-VE086 VK161-VK164 AIR DO (HIA)

2 VS176 AIR EUROPA (ARE)

1 VB323 VB328 AIR EUROPE ITALY (EIY)

1 VL931-VL932 VN682 VN811-VN812 VN972

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 Page 1 of 14

### BOEING SERVICE BULLETIN 767-31-0114

AIR FRANCE (AFA)

1 VN631-VN635 AIR MADAGASCAR (MAD)

1 VE117 AIR MAURITIUS (MAU)

1 VF001-VF002 AIR NEW ZEALAND (ANZ)

1 VB324 VE101-VE103 VN651-VN658 VN813 AIR PACIFIC (APC)

1 VN676 AIR SEYCHELLES (ASY)

1 VF051 VL941 AIR ZIMBABWE (ZMB)

1 VF061-VF062 AIR 2000 (ATZ)

1 VN921-VN922 AIRTOURS INT'L AIRWAYS (GUE)

1 VN951-VN953 ALITALIA (ALI)

1 VL701-VL702 VN422-VN427 ALL NIPPON AIRWAYS (ANA)

1 VB113-VB125 VK081-VK113 VN191-VN198 VR401 AMERICAN AIRLINES (AAL)

1 VA501-VA530 VN001-VN041 2 VS196-VS199 ANSETT AUSTRALIA (ANS)

1 VB051-VB055 VB321-VB322 VE118 VL755 ANSETT WORLDWIDE AVIATION (AWW)

1 VN385 VN388 ASIANA AIRLINES (AAR)

1 VK141-VK148 VL703 VN753 VR426 VW851 AVIANCA (AVI)

1 VE171-VE172 VF092 VF161 VN152 BOEING (TBC)

2 VY999 BRITANNIA AIRWAYS (BRI)

1 VB325-VB327 VB329-VB332 VL911-VL914 VN731 VS051 2 VS052-VS053 CANADIAN AIRLINES (CDI)

1 VN051-VN054 VN057-VN062 VN751-VN752

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 2

### BOEING SERVICE BULLETIN 767-31-0114

CITY BIRD (CBD)

1 VN436 2 VS177 CONDOR (CDF)

1 VN683-VN691 DELTA AIR LINES (DAL)

1 VA301-VA315 VK031-VK056 VL753 VN251-VN276 VN301-VN306 VS066-VS068 2 VR471 VS069-VS070 VS073-VS074 VS266-VS269 EGYPTAIR (EGP)

1 VN211 EL AL ISRAEL AIRLINES (ELA)

1 VF101-VF102 ETHIOPIAN AIRLINES (ETH)

1 VN371 2 VS306 EVA AIR (EVA)

1 VB441-VB444 VN471-VN472 VN791-VN792 FIRST SECURITY BANK OF UTAH (FSB)

1 VF072 GULF AIR (GUL)

1 VL003-VL006 VN307-VN310 VN313-VN314 H.M.S.F. AND AMEDEO CORP. (BWN)

1 VF180 IBERIA AIRLINES (IBE)

1 VN546-VN547 JAPAN AIRLINES (JAL)

1 VK012-VK016 VK181 VK186 VR461 K.B.A. FOUNDATION (KBA)

1 VN312 KALAIR USA CORP (KLA)

1 VN311 KLM - ROYAL DUTCH AIRLINES (KLM)

1 VL891-VL900 LAM (LAM)

1 VF162 LANCHILE AIRLINES (LAN)

1 VN063-VN064 VN531 VN557 VN966-VN971 2 VR251 VS131-VS133 LAPA ARGENTINA (LAZ)

1 VS111

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 3

### BOEING SERVICE BULLETIN 767-31-0114

LAUDA AIR (LAL)

2 VS301 LAUDA AIR S.P.A. (LDI)

1 VL011 VN242-VN243 VN671 LOT POLISH AIRLINES (LOT)

1 VF041-VF042 VN291-VN293 LTU (LTU)

1 VN171-VN174 VN381 2 VS061 MALEV HUNGARIAN AIRLINES (HGA)

1 VF171-VF172 MARTINAIR HOLLAND (MTH)

1 VN221-VN225 VN672 MID EAST JET (SKL)

1 VF251 QANTAS (QAN)

1 VN081-VN099 2 VS186-VS187 ROYAL BRUNEI AIRLINES (RBA)

1 VN372 VN382-VN384 VN386-VN387 VN637-VN638 SAS (SAS)

1 VF071 VN151 VN153-VN158 VN163-VN168 VN536 SHANGHAI AIRLINES (SHA)

1 VK171 VR421 SKYMARK AIRLINES (SKM)

2 VS261-VS262 SOBELAIR (SBL)

1 VN421 VN636 SPANAIR (SPP)

1 VN541-VN542 TACA INTERNATIONAL AIRLINES (TAC)

1 VE116 VN732 TRANSBRASIL (TBL)

1 VB251-VB253 VL001-VL002 VN532 TWA (TWA)

1 VN376 VN537 VN551 VN561-VN562 VN681 VS206-VS207 UNITED AIRLINES (UAL)

1 VN491-VN513 2 VS091-VS094

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 4

### BOEING SERVICE BULLETIN 767-31-0114

UPS (UPS)

1 VR201 VW701-VW721 2 VR202-VR206 US AIRWAYS (USA)

1 VE141-VE152 UZBEKISTAN AIRWAYS (UZB)

1 VL806-VL807 VARIG AIRLINES (VAR)

1 VE121-VE126 VN055-VN056 VN231-VN234 VIETNAM AIRLINES (VIE)

1 VL751-VL752 VL754

IDENTIFICATION BY VARIABLE NUMBER GROUP 1 VA301-VA315 VA501-VA530 VB051-VB055 VB101-VB125 VB251-VB253 VB321-VB332 VB441-VB444 VE085-VE086 VE101-VE104 VE116-VE118 VE121-VE126 VE141-VE152 VE171-VE172 VF001-VF002 VF041-VF042 VF051 VF061-VF062 VF071-VF072 VF091-VF093 VF101-VF102 VF161-VF162 VF171-VF172 VF180 VF251 VK012-VK016 VK031-VK056 VK081-VK113 VK131-VK133 VK141-VK148 VK161-VK164 VK171 VK181 VK186 VL001-VL006 VL011 VL701-VL703 VL751-VL755 VL806-VL807 VL891-VL900 VL911-VL914 VL931-VL932 VL941 VN001-VN041 VN051-VN064 VN081-VN099 VN151-VN158 VN163-VN168 VN171-VN174 VN191-VN198 VN211-VN212 VN221-VN225 VN231-VN234 VN242-VN243 VN251-VN276 VN291-VN293 VN301-VN314 VN371-VN372 VN376 VN381-VN388 VN421-VN427 VN436 VN471-VN472 VN491-VN513 VN531-VN532 VN536-VN537 VN541-VN542 VN546-VN547 VN551 VN556-VN557 VN561-VN562 VN631-VN638 VN651-VN658 VN671-VN672 VN676 VN681-VN691 VN731-VN732 VN751-VN753 VN791-VN792 VN811-VN813 VN921-VN922 VN931-VN936 VN951-VN953 VN966-VN972 VR201 VR401 VR421 VR426 VR461 VS051 VS066-VS068 VS111 VS206-VS207 VW701-VW721 VW851 GROUP 2 VR202-VR206 VR251 VR471 VS052-VS053 VS061 VS069-VS070 VS073-VS074 VS091-VS094 VS131-VS133 VS176-VS177 VS186-VS187 VS196-VS199 VS211 VS261-VS262 VS266-VS269 VS301 VS306 VY999 2. Spares Examine your spares supply for the parts identified in Paragraph 2.E., Existing Parts Accountability. If any parts are found, refer to Paragraph 2.E. for the recommended use.

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 5

### BOEING SERVICE BULLETIN 767-31-0114

B. Concurrent Requirements For Group 1 airplanes, you cannot make the changes given in this service bulletin unless the changes given in the table below are made. The changes given in the service bulletins below were made on Group 2 airplanes before delivery.

Service Bulletin Engine Type 767-31-0091 GE FADEC 767-31-0098 GE PMC 767-31-0100 PW 4000
All 767 airplanes line positions 1-686, 688 and 690-695, less all Pratt and Whitney JT9D powered airplanes, Rolls Royce powered airplanes VN111-VN127, VN130-VN137 and VL871-VL873 and AWACS airplanes VF181-VF184 must do one of the above service bulletins. For UPS airplanes, it is recommended that Boeing Service Bulletin 767-34-0282 is done before or during this service bulletin. Failure to install Boeing Service Bulletin 767-34-0282 on UPS airplanes before or during this service bulletin will result in an ARINC 429 INPUT CROSS VALIDITY FAIL message and a maintenance level EICAS BITE message. The related Rockwell Collins Service Bulletin is EICAS-31-1. C. Reason This service bulletin gives instructions for the replacement of the Operational Program Software (OPS) and the Operational Program Configuration (OPC) software in the left and right Engine Indication and Crew Alerting System (EICAS) computers. The new OPS provides the capability to support the features that follow: - OPC software crossload ability - PWS and EGPWS message revisions - ADIRU indication message addition - TCAS message revisions - SATCOM DATALINK and DATALINK/SATCOM LOST message revisions - EGT start indications revisions - Fuel flow spike indication revision - AIR/GND SYS message revision - TE FLAP DISAGREE message revision - YSM message additions - EPCS page 2 maintenance page snapshot - Analog N1 tachometer interface deletion (PW4000). The new OPC software provides an update to correct a deficiency related to the Aircraft Communications, Addressing and Reporting System (ACARS) messages on the first version of the new EICAS computer software. The new OPCs will enable the ACARS messages for previously delivered airplanes with A724B ACARS and part number S242N701-1001 EICAS computers. Revision 1 is sent to inform KLM of the new OPC diskette set part numbers and software part numbers. The data given in Information Notice 767-31-0114 IN1 is included in this revision. Boeing Service Letter 767-SL-31-037 and Boeing Service Related Problem (SRP) 767-SRP-32-0069 and 767-SRP-77-0009 are related to this service bulletin.

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 6

### BOEING SERVICE BULLETIN 767-31-0114

D. Description For Group 1 and 2 airplanes, install new EICAS OPS as given in Rockwell Collins Service Bulletin EICAS-31-1. For airplanes VL891 - VL910, VR201 - VR206, VS069 - VS070, VS073 - VS074, VS261 - VS262, VS266 - VS269 and VW701 - VW721, install EICAS OPC software. Do a check of the EICAS computer software part numbers. Revision 1 - More work is necessary on KLM airplanes changed as shown in the initial release of this service bulletin. Installation of new OPC software is provided for KLM airplanes with or without SATCOM installed and with the dual FMC GPS - RNP OPC feature disabled. For UPS airplanes, it is recommended that Boeing Service Bulletin 767-34-0282 is done before or during this service bulletin. No more work is necessary on other operator's airplanes. The effectivity is divided in two groups. Group 1 airplanes did not get EICAS computers S242N701-1001 (Rockwell Collins part number 822-1033-100) before delivery. Group 2 airplanes did get EICAS computers S242N701-1001 before delivery. The changes in this service bulletin will change the EICAS. The new OPS will provide various EICAS message revisions and EICAS message additions. The new OPC software will correct a deficiency related to ACARS messages on the first version of the new EICAS computer software. An evaluation form is attached to this service bulletin. Please use this form to tell us what you think of the quality of this service bulletin. E. Compliance Federal Aviation Administration (FAA) Airworthiness Directive 96-07-09, Amendment 39-9558, is related to this service bulletin. F. Approval This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified in this service bulletin comply with the applicable Federal Aviation Regulations (FAR) and are FAA approved. This service bulletin and the FAA approval were based on the airplane in its original Boeing delivery configuration or as modified by other FAA approved Boeing changes. If an airplane has a non-Boeing modification or repair that affects a component or system also affected by this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval before incorporating this service bulletin. This service bulletin has been approved by the FAA. In addition, the Manager of the FAA Seattle Aircraft Certification Office approves the modification defined in this service bulletin as an alternative method of compliance to the requirements of paragraph (d), (1) of AD 96-07-09. All provisions of AD 96-07-09 that are not specifically referenced in the above sentence remain fully applicable and must be complied with.

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 7

### BOEING SERVICE BULLETIN 767-31-0114

G. Manpower The table below shows an estimate of the man-hours necessary to do this change for each airplane. This estimate is for direct labor only, done by an experienced crew. Adjust the estimate with operator man-hour data if necessary. The estimate does not include lost time. These are some examples of lost time: - Time to adjust to the workplace - Time to schedule the work - Time to examine the work - Time to cure the materials - Time to make the parts - Time to find the tools.
Task Number of Persons Man-Hours Elapsed Time (Hours) Prepare 1 0.5 0.5 Software Install 1 1.0 1.0 Test/Verify 1 0.5 0.5 TOTAL FOR EACH AIRPLANE 2.0 2.0
The change to the EICAS computers as given in Rockwell Collins Service Bulletin EICAS-31-1 is not included. H. Weight and Balance Changes
None. I. Electrical Load Data Not changed.

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 8

### BOEING SERVICE BULLETIN 767-31-0114

J. References 1. Existing Data: a. Engineering Change Memo PRR B12754 b. Boeing Service Bulletin 767-34-0282 c. Boeing Service Letter 767-SL-31-037 d. 767 Service Related Problem (SRP) 767-SRP-32-0069 and 767-SRP-77-0009 e. 767 Maintenance Manual (AMM) Subjects 20-41-01/201, 24-22-00, 31-41-02/201 f. FAA Airworthiness Directive 96-07-09, Amendment 39-9558 g. Rockwell Collins Service Bulletin EICAS-31-1 * * The supplier was told to send copies of the service bulletin to each operator. 2. Data supplied with this service bulletin:
None. 3. Installation Drawings:
None. K. Publications Changed
Publication Chapter-Section 767 Operations Manual Chapters 5, 7, 9, 14, 15 767 Maintenance Manual 31-41, 32-09 767 Fault Isolation Manual 31-41, 34-43, 34-46, 34-EICAS Msg Index, 71-EICAS Msg Index 767 Ramp Maintenance Manual 32-04 767 Illustrated Parts Catalog 31-41
L. Interchangeability and Intermixability of Parts Refer to Paragraph 2.E., Existing Parts Accountability, for interchangeability and intermixability information.

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 9

### BOEING SERVICE BULLETIN 767-31-0114

BLANK PAGE

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 10

### BOEING SERVICE BULLETIN 767-31-0114

2. MATERIAL INFORMATION A. Material - Price and Availability The operator can supply the parts and materials shown in Paragraph 2.C., Parts Necessary For Each Airplane and Paragraph 2.D., Parts Necessary to Change Spares. Refer to Rockwell Collins Service Bulletin EICAS-31-1. B. Industry Support Information Boeing warranty remedies are not available for the configuration changes given in this service bulletin. C. Parts Necessary For Each Airplane
1. Kits:
None. 2. Parts and Materials Supplied by the Operator:
QTY Part Number (Specification) Name

1 S242N701-2002 (a)(e) Diskette Set 1 242T7001-21XX (b)(f) Diskette Set (a) OPS part number is 3171-COL-DE0-02. (b) OPC software part numbers are listed below: Operator Effectivity Diskette Set Part Number OPC Software Part Number

KLM VL891 - VL910 242T7001-2233 317E-BCG-00M-A6 (c) 242T7001-2234 317F-BCG-00M-A7 (d) UPS VR201 - VR206 242T7001-2161 3108-BCG-00M-01 DAL VS069 - VS070 242T7001-2165 310C-BCG-00M-05 DAL VS073 - VS074 242T7001-2162 310B-BCG-00M-02 SKM VS261 - VS262 242T7001-2163 310A-BCG-00M-03 DAL VS266 - VS269 242T7001-2162 310B-BCG-00M-02 UPS VW701 - VW721 242T7001-2161 3108-BCG-00M-01 (c)Use these part numbers for KLM airplanes with SATCOM installed and dual FMC GPS - RNP disabled. (d)Use these part numbers for KLM airplanes with SATCOM provisions installed and dual FMC GPS - RNP disabled.

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 11

### BOEING SERVICE BULLETIN 767-31-0114

Parts and Materials Supplied by the Operator - Continued

(e)Contact Rockwell Collins at the address below to get the OPS software disk part number 831-4565-101: Rockwell Collins Incorporated (V4V792) Air Transport Systems Service Parts Department M/S 112-101 (Special Handling 757/767 Software) 400 Collins Road North East Cedar Rapids, Iowa 52498-0001 FAX Number (319)-295-4941
(f)Contact Boeing Spares at the address below to get the correct OPC software: The Boeing Company (V81205) Post Office Box 3707 Seattle, Washington 98124

D. Parts Necessary to Change Spares Refer to the above table. Order OPC software by providing the Diskette Set part number. E. Existing Parts Accountability
None. F. Special Tooling - Price and Availability
None. G. Special Tooling Necessary to do this Service Bulletin No special tools or equipment are necessary to do the change in this service bulletin. But, maintenance and overhaul tools in the manuals given in Paragraph 1.J., References, can be necessary. Examine operator tool supply to make sure all necessary tools are available.

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 12

### BOEING SERVICE BULLETIN 767-31-0114

3. ACCOMPLISHMENT INSTRUCTIONS GENERAL NOTES 1. The instructions identified with numbers on the figures give the recommended sequence of steps. 2. Obey all of the warnings and cautions given in the specified manual sections. 3. Do instructions as given in the referenced manuals or your own equivalent procedures. WORK INSTRUCTIONS A. Apply electrical power to airplane circuits as given in 767 AMM Subject 24-22-00. B. Close these circuit breakers on the P11 overhead panel.
Number Location Name C4078 11J2 EICAS CMPTR L C4079 11J29 EICAS CMPTR R
C. For Group 1 and 2 airplanes, install the new Operation Program Software (OPS) in the left and right Engine Indication and Crew Alerting System (EICAS) computers as given in Rockwell Collins Service Bulletin EICAS-31-1. Use the diskette set S242N701-2002 (software 3171-COL-DE0-02). Refer to 767 AMM Subject 31-41-02/201 for the necessary procedures. Load the software directly into the EICAS computers with a portable data loader. Use your own procedure if the 767 AMM does not contain the necessary instructions. D. For airplanes listed in the table below, install the new Operational Program Configuration (OPC) software in the left and right EICAS computers. Use the diskette set part numbers listed in the table below. Refer to 767 AMM Subject 31-41-02/201 for the necessary procedures. Load the software directly into the EICAS computers with a portable data loader. Use your own procedure if the 767 AMM does not contain the necessary instructions. Operator Effectivity Diskette Set Part Number OPC Software Part Number

KLM VL891 - VL910 242T7001-2233 317E-BCG-00M-A6 (a) 242T7001-2234 317F-BCG-00M-A7 (b) UPS VR201 - VR206 242T7001-2161 3108-BCG-00M-01 DAL VS069 - VS070 242T7001-2165 310C-BCG-00M-05 DAL VS073 - VS074 242T7001-2162 310B-BCG-00M-02 SKM VS261 - VS262 242T7001-2163 310A-BCG-00M-03 DAL VS266 - VS269 242T7001-2162 310B-BCG-00M-02 UPS VW701 - VW721 242T7001-2161 3108-BCG-00M-01 (a)Use these part numbers for KLM airplanes with SATCOM installed and dual FMC GPS - RNP disabled. (b)Use these part numbers for KLM airplanes with SATCOM provisions installed and dual FMC GPS - RNP disabled.

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 13

### BOEING SERVICE BULLETIN 767-31-0114

E. Check EICAS software as given in 767 AMM Subject 31-41-02/201. F. Open circuit breakers closed above and remove electrical power as given in 767 AMM Subject 24-22-00. G. Put the airplane back into a serviceable condition.

March 18, 1999 767-31-0114 Revision 1: June 8, 2000 14

### Commercial Airplane Group 

# 767 Service Bulletin

Number: 767-31-0114 

## Evaluation Form Date: March 18, 1999 Revision 1: June 8, 2000 ATA System: 3141 Prepared By: JTS

SUBJECT:INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System - EICAS Operational Program Software (OPS) and Operational Program Configuration (OPC) Software Change Use this evaluation form to tell us what you think of the quality of this service bulletin. We will use the data that you give us to improve the quality of our service bulletins. NOTE: Please do not use this evaluation form to tell us to make changes to your manuals. To make these changes, please use a Publication Change Request (PCR) form. Please give us this data: (If necessary, please use the other side. Thank you for the time you used to give us your comments.) OPERATOR: TODAY'S DATE: PREPARED BY: TITLE: ORGANIZATION: TELEX CODE: TELEPHONE NUMBER: BASE: Please rate the quality of this service bulletin: (good)4321 (poor) Please rate the quality of the illustrations: (good)4321 (poor) Will you do the change given by this service bulletin? Yes No If not, please explain:
Is this service bulletin easy to understand? Yes No If not, please explain:
Is this service bulletin easy to use? Yes No If not, please explain:
Are the Planning Information, Material Information, and Accomplishment Instructions accurate? Yes No If not, please explain:
Is the Manpower estimate accurate? Yes No If not, please explain:

Give the completed evaluation form to your Boeing Field Service Representative or send the evaluation form directly to this address: Manager Service Bulletin Engineering Boeing Commercial Airplane Group P.O. Box 3707, Mail Stop 2H-37 Seattle, WA 98124-2207