Office of the Inspector General

Semiannual Report

April 1 ~ September 30, 2004

2004

Tennessee Valley Authority
The Office of the Inspector General

(OIG) is an independent organization

charged with reporting to the

Tennessee Valley Authority (TVA)

Board of Directors and Congress on

the overall efficiency, effectiveness,

and economy of TVA programs and

operations. The OIG meets this

responsibility by conducting audits,

investigations, and other reviews.

The OIG focuses on the prevention,

identification, and elimination of

(1) waste, fraud, and abuse; (2) violations of laws, rules, or regulations;

and (3) inefficiencies in TVA programs

and operations.

If you want to report any matter

involving TVA programs, operations,

or employees, you should call the

OIG Hotline or write the Inspector

General’s office at the address or

number listed on the back cover.
Tennessee Valley Authority

Office of the Inspector General

Message From the Inspector General

This semiannual report summarizes the work of the OIG from April 1 through September 30, 2004. The

audits, investigations, and inspections highlighted in this report illustrate our continuing commitment to helping

TVA promote economy, efficiency, and effectiveness in its programs and operations.

During the past six months, our audits, investigations, and inspections continued to add to TVA’s 

“bottom line.” We identified over $4.8 million in potential savings or recoveries, and TVA used our findings from

this and prior reporting periods to save over $7 million. The amount of realized savings illustrates how effectively

the OIG and TVA work together both in identifying potential problems and resolving those problems. I appreciate

the cooperation and support we receive from the TVA Board, management, and employees in our work. 

As part of our efforts to focus our resources on major areas, we increased our manpower devoted to the

Browns Ferry Nuclear Plant (BFN) Unit 1 Restart Project. Audit, investigation, and inspection resources are being 

dedicated to BFN to conduct reviews designed to promote cost control and to identify on a proactive basis

fraud, waste, or abuse that may be occurring. We also have numerous projects underway to ensure integrity in

our contract administration process and to look for cost savings opportunities. As an example, during this

reporting period we determined, among other things, that a contractor providing engineering services for the BFN

Unit 1 restart had overbilled TVA $602,611. We will continue to examine the major contracts and 

subcontracts to ensure TVA is getting the benefit of its bargain. 

Finally, I note that the OIG is losing one of its founding fathers. G. Donald Hickman, one of the first 

people to start this office in 1986, has retired. Mr. Hickman was the Acting Inspector General (IG) before my

appointment and the Assistant Inspector General for Investigations for ten years. He has been heralded throughout the IG community for his work––in 2000 he received an Award of Excellence from the IG community, and this

year he received an Individual Accomplishment Award for his work on the OIG investigation peer review process.

Mr. Hickman’s contributions to both the IG community and to the TVA OIG will be long remembered. He has our

best wishes for a well-deserved retirement. 

It is truly an honor to work alongside the many dedicated men and women who pull together to make

TVA successful. They are aided, as are we, by the continued leadership and support of the TVA Board and the

United States Congress. Together we can build a better TVA for future generations.

Richard W. Moore

Inspector General

October 29, 2004
Table of Contents

TVA Office of the Inspector General

Executive Summary 1

TVA Profile 3

Office of the Inspector General 4

Special Features 10

Audits 15

Investigations 23

Inspections 29

Legislation and Regulations 31

Appendices 32

Appendix 1 Index of Reporting Requirements Under the Inspector General Act 33

Appendix 2 Audit Reports Issued 34

Appendix 3 Audit Reports Issued With Questioned Costs and Recommendations for Better Use of Funds 37

Appendix 4 Audit Reports With Corrective Actions Pending 39

Appendix 5 Investigative Referrals and Prosecutive Results 42

Highlights 43
Executive Summary

page 1 April 1 ~ September 30, 2004

During this reporting period, we continued to support TVA by conducting objective

audits, investigations, and inspections. In accordance with our mission, our reviews are

designed to promote economy, effectiveness, and efficiency while detecting and 

preventing fraud, waste, and abuse. In total, we identified over $4.8 million in 

recoveries, fines/penalties, potential savings, questioned costs, or funds which could be

put to better use, as outlined in the chart below.

STATISTICAL HIGHLIGHTS

April 1 ~ September 30, 2004

Audit Reports Issued 34

Questioned Costs $1,763,000

Funds Recovered/Disallowed $4,061,000

Funds Put to Better Use $1,471,000

Funds Released by TVA $7,196,000

Investigations Opened 118

Investigations Closed 163

Fines/Recoveries/Restitution/Savings $1,359,349

Criminal Actions 12

Administrative Actions (No. of Subjects) 30

Inspections Completed 8

Cost Savings $226,000

Our 34 audits and 8 other audit-related projects during this reporting period resulted in

significant questioned costs and the identification of areas for improvement. Highlights

for this semiannual period included the identification of (1) almost $1.8 million in 

questioned costs and almost $1.5 million in funds which could be put to better use

from our contract audits, (2) needed improvements in the area of information 

technology (IT) security, (3) recommended improvements in future power generation

decisions, and (4) enhanced controls for TVA’s hospitality program. We also noted

many positives in TVA activities. For example, we found no instances where TVA’s

external auditor did not comply with Government Auditing Standards in all material

respects, and we determined TVA’s IT security program structure is adequate to meet

federal requirements and TVA is making substantial progress in correcting IT security

deficiencies. 
Executive Summary

TVA Office of the Inspector General page 2

We also devoted additional resources to the restart of BFN Unit 1. Because of the 

significance and cost of the restart effort, we are committing audit, investigation, and

inspection resources to ensure integrity in our contract administration process and to

identify potential cost savings at BFN. 

We continued our focus on developing a comprehensive approach to detecting and

preventing fraud and waste. Our actions, which complement the Sarbanes-Oxley Act,

which does not generally apply to TVA, include creating a data mining program and an

intelligence and analysis unit and initiating training to conduct fraud risk assessments

throughout TVA. 

Investigative highlights include (1) recoveries, savings, and fines/penalties which exceed

$1.3 million, (2) per diem and workers’ compensation fraud cases, (3) cases involving

problems with coal sampling, and (4) credit card abuse cases, including purchasing

cards, gas cards, and travel cards. For example, one TVA employee used his TVA 

purchasing card to purchase overpriced janitorial supplies in quantities far in excess of

what TVA needed. In return, he received about

$14,500 in store gift cards and merchandise. We 

estimated TVA’s loss to be between $200,000 and

$400,000.

Our Inspections unit completed eight projects which

identified over $226,000 in cost savings and identified

opportunities for improved program operations.

Highlights include (1) a contract review which identified

$204,229 in overbillings and (2) a review of one 

contractor under TVA’s energy right® program. The

latter review found the contractor engaged in various

improper schemes and identified numerous 

opportunities for improvement in TVA’s internal controls

over the program.

Definitions

Questioned Costs - A cost that

is unnecessary, unreasonable, 

unsupported, or an alleged 

violation of law, regulation, 

contract, etc.

Unsupported Costs - A 

questioned cost that is not 

supported by adequate 

documentation.

Funds Put to Better Use - Funds

that could be used more 

efficiently by implementing 

recommended actions.

Disallowed Costs - A cost that 

management agrees should not

be charged to TVA.
TVA Profile

page 3 April 1 ~ September 30, 2004

TVA was created during 1933. President Franklin Roosevelt asked Congress to create

“a corporation clothed with the power of government but possessed of the flexibility

and initiative of a private enterprise.” On May 18, 1933, Congress passed

the TVA Act, creating TVA as a federal corporation whose primary 

purposes are to provide flood control, navigation, and electric power in the

Tennessee Valley region. 

Today TVA is the nation’s largest public power company. TVA’s power

facilities include 11 fossil plants, 29 hydroelectric dams, 3 nuclear plants,

6 combustion turbine plants, a pumped-storage facility, and 17,000 miles

of transmission lines. TVA also produces energy from three renewable sources––sun,

wind, and methane gas from waste. The TVA service area covers 80,000 square miles

in the Southeastern United States, including almost all of Tennessee and parts of

Mississippi, Kentucky, Alabama, Georgia, North Carolina, and Virginia. By providing

wholesale power to 158 municipal and cooperative power distributors, and by directly

serving 62 large industries and government installations in the Valley, TVA supplies the

energy needs of 8.5 million people.

As a regional development agency, TVA not only supplies affordable, reliable power, but

also supports a thriving river system and stimulates sustainable economic development

in the public interest. TVA manages the nation’s fifth largest river system. TVA dams

are part of a totally integrated resource management system where each dam operates

in relationship to the others for multiple purposes and public benefits, including 

flooding, maintaining navigation, providing recreational opportunities, and protecting

water quality in the 41,000-square-mile watershed. 

TVA contributes to the Valley economy chiefly by keeping power rates competitive,

which helps attract and retain industries that provide quality jobs in the region. TVA

also helps communities promote sustainable economic development by providing 

assistance in job creation and retention and productivity improvements via capital

investment, support of business incubators, specialized technical services and advice,

and recruitment for new and existing industries. 
Office of the Inspector General

TVA Office of the Inspector General page 4

Office Authority

Created by the TVA Board of Directors during 1985, the TVA OIG became statutory

under the IG Act Amendments of 1988. The authority to appoint the TVA IG was 

transferred to the President in November 2000 by Public Law No. 106–422.

The IG is responsible for conducting audits and investigations relating to TVA programs

and operations while keeping the TVA Board and Congress fully and currently informed

about problems and deficiencies. The TVA IG is independent of TVA management and

subject only to the general supervision of the TVA Board. The IG’s authority includes

conducting audits or investigations the IG deems necessary or desirable, issuing 

subpoenas, administering oaths, and granting confidentiality to individuals who provide

information to the OIG.

Organization

The OIG’s primary location is in the TVA headquarters in Knoxville, Tennessee. To

obtain broader coverage throughout the Valley, the OIG also has an Inspections unit

located in Chattanooga, Tennessee, and one-person offices at BFN in Alabama and in

Mayfield, Kentucky. During this reporting period, the OIG consisted of three primary

components: Audits, Investigations, and Inspections. 
Office of the Inspector General

page 5 April 1 ~ September 30, 2004

AUDIT OPERATIONS

Audit Operations (AO) conducts and/or supervises comprehensive financial and 

performance audits of TVA programs and operations and makes 

recommendations to ensure that program objectives and operational

functions are achieved effectively and efficiently. AO develops an annual

audit plan to enable effective allocations of audit resources to issues, 

programs, operations, and activities that expose TVA to significant risks

and/or vulnerabilities. 

AO consists of three departments––Contract Audits, Financial/Operational Audits, and

IT Audits. 

 Contract Audits has lead responsibility for contract compliance and preaward audits.

In addition, this group performs reviews of TVA contracting processes and provides

claims assistance and litigation support. 

 Financial/Operational Audits has lead responsibility for (1) oversight of TVA’s financial

statement audits performed by TVA’s external auditor; (2) reviews of TVA’s internal

controls related to financial reporting, operational efficiency, and compliance with

laws and regulations; and (3) operational reviews to assess the results and economy

and efficiency of TVA programs.

 IT Audits has lead responsibility for audits relating to the security of TVA’s IT 

infrastructure, application controls, and general controls associated with TVA 

systems. This group also performs operational reviews of the effectiveness of 

IT-related functions. In addition to its audit mission, IT Audits is responsible for

developing and supporting an independent OIG computer network.

AO refers possible fraud or other wrongdoing by contractors, employees, or others

identified during its audits to Investigative Operations for further review. As needed, AO

also provides data mining and other assistance to, or performs joint projects with, the

Inspections and Investigations units.
Office of the Inspector General

TVA Office of the Inspector General page 6

INVESTIGATIVE OPERATIONS

Investigative Operations (IO) conducts and coordinates investigative activity related to

fraud, waste, and abuse in TVA programs and operations. The activities investigated

include possible wrongdoing by contractors, employees, economic

development loan recipients, and others. IO maintains liaisons with 

federal and state prosecutors, and reports to the Department of Justice

whenever the OIG has reasonable grounds to believe there has been a

violation of federal criminal law. IO works with other investigative 

agencies and organizations on special projects and assignments, 

including interagency law enforcement task forces on terrorism, the 

environment, and health care. 
Office of the Inspector General

page 7 April 1 ~ September 30, 2004

INSPECTIONS

The Inspections unit, which is staffed by auditors and investigators, was formed at the

beginning of fiscal year (FY) 2004. Inspections provides flexibility to conduct quick hit

policy and program evaluations to promote economy and efficiency in the management

and administration of TVA programs and to prevent and detect fraud, waste, and

abuse. In accordance with the Quality Standards for Inspections, the objectives of

inspections include providing a source of factual and analytical information, monitoring

compliance, measuring performance, assessing the efficiency and effectiveness of 

operations, and/or conducting inquiries into allegations of fraud, waste, abuse, and 

mismanagement.

During this period, Charles A. Kandt, Assistant Inspector General for Inspections and a

reservist, was serving on active duty in the Middle East. Mr. Kandt is a Lieutenant

Colonel in the Army Reserves and has been a JAG officer for 23 years. During his

absence, Ben R. Wagner, Assistant Inspector General for Audits, has served a dual role

in heading up both Audits and Inspections.
Office of the Inspector General

TVA Office of the Inspector General page 8

NEW ASSISTANT INSPECTOR GENERAL FOR ADMINISTRATION AND GOVERNMENT

RELATIONS

During this reporting period, we created a new position, Assistant Inspector General for

Administration and Government Relations (AIGAGR), to oversee our administrative 

function and make us more cognizant of what is occurring in the congressional area.

Ronald Wise is our first AIGAGR. Before becoming the AIGAGR,

Mr. Wise was an Assistant United States Attorney in the Southern

District of Alabama. Mr. Wise’s background also includes being a trial

attorney in the General Counsel’s Office, United States Navy.

By creating this new position, we will be able to enhance office 

administration, staffing and retention practices, and develop working

relationships with congressional members and ensure we keep them informed of our

activities and are responsive to their concerns. Mr. Wise will be coordinating with 

various stakeholders, including members of the TVA Caucus and TVA’s Government

Relations organization. 

NEW ASSISTANT INSPECTOR GENERAL FOR INVESTIGATIONS 

G. Donald Hickman, Assistant Inspector General for Investigations for the past ten

years, retired at the end of this reporting period. He will be replaced by Charles A.

Kandt, who will serve as both the Assistant Inspector General for Inspections and the

Assistant Inspector General for Investigations. Before coming to the

OIG, Mr. Kandt was an Assistant United States Attorney for the

Southern District of Alabama, where he worked with law enforcement

agencies through the Organized Crime Drug Enforcement Task Force

and handled criminal appeals. 
Office of the Inspector General

page 9 April 1 ~ September 30, 2004

Inspector General

Legal Counsel

Assistant Inspector

General

(Audits)

Human

Resource

Manager

Assistant Inspector

General

(Investigations)

Assistant Inspector

General

(Inspections)

Contract Audits

Manager

Financial/

Operational

Audits Manager

Audit Quality

Manager

Project

Manager

(BFN 1

Restart)

Information

Technology

Audits Manager

Investigations

Manager 

Investigations

Manager Investigations

Manager 

Evaluations &

Special

Inquiries

Manager

Contacts

Inspector General

Richard W. Moore . . . . . . . . . . .(865) 632-4120

Legal Counsel

Richard P. Levi . . . . . . . . . . . . . .(865) 632-6197

OIG Media Relations

Anne B. Ferrell . . . . . . . . . . . . . .(865) 632-3505

Assistant Inspector General (Audits)

Ben R. Wagner . . . . . . . . . . . . . .(865) 632-2272

Assistant Inspector General (Inspections)

Charles A. Kandt . . . . . . . . . . . .(423) 751-4420

Assistant Inspector General (Investigations)

Charles A. Kandt . . . . . . . . . . . .(423) 751-4420

Assistant Inspector General (Administration

& Government Relations)

Ronald Wise . . . . . . . . . . . . . . . .(865) 632-4752

Audit Quality Manager

Paul E. Ivie . . . . . . . . . . . . . . . . .(865) 632-3891

Project Manager (BFN 1 Restart)

Thomas B. Johnson . . . . . . . . . .(865) 632-6256

Contract Audits Manager

David P. Wheeler . . . . . . . . . . . .(865) 632-4770

Financial/Operational Audits Manager

Greg C. Jaynes . . . . . . . . . . . . . .(865) 632-7023

Information Technology Audits Manager

Jill M. Matthews . . . . . . . . . . . . .(865) 632-4730

Evaluations & Special Inquiries Manager

R. Darryl Bryant . . . . . . . . . . . . .(423) 751-4415 

Investigations Manager

Michael G. Duncan . . . . . . . . . . .(423) 751-7821

Investigations Manager

Curtis D. Phillips . . . . . . . . . . . . .(865) 632-2584

Investigations Manager

C. Dale Hamilton . . . . . . . . . . . .(865) 632-3956

Human Resource Manager

Kay T. Myers . . . . . . . . . . . . . . . .(865) 632-7718

Hotline to report fraud, waste, and abuse: 1-800-323-3835

OIG website: http://oig.tva.gov

Assistant Inspector

General

(Administration &

Government

Relations)
Special Features

TVA Office of the Inspector General page 10

OIG Increases Oversight of the BFN Unit 1 Restart Project

In May 2002, the TVA Board of Directors approved a plan to return BFN Unit 1 to 

service. BFN Unit 1, which began commercial operation on August 1, 1974, has not

operated since 1985. However, a study conducted by TVA during 2001 determined

BFN Unit 1 could be returned to service “safely and economically.” TVA estimated the

restart project would cost $1.8 billion over a five-year period.

To complete the restart of BFN Unit 1, TVA contracted with Bechtel Power Corporation

(for design engineering services) and Stone and Webster Construction, Inc. (for 

construction modifications). TVA has estimated about 4.5 million workhours will be

required to complete the engineering scope of work, and about 12 million workhours

will be required to complete the modifications. Additionally, General

Electric will be providing equipment and services needed for the 

modifications.

As a result of the significance of this project, the OIG has increased its

oversight effort. We have permanently assigned an auditor and an

investigator to the BFN location in Decatur, Alabama, and have 

completed a comprehensive survey to identify and prioritize areas to

concentrate our reviews. We are using audit, inspection, and 

investigative resources to conduct reviews designed to promote cost control and to

identify on a proactive basis any fraud, waste, or abuse. We also have many projects

underway to ensure integrity in our contract administration processes and to look for

cost savings opportunities.

Our efforts in connection with the BFN restart during the past six months have included

the following: 

 We determined a contractor providing engineering services for the recovery of BFN

Unit 1 overbilled TVA $602,611. Specifically, the contractor billed TVA for (1) certain

home office labor that was already recovered in its overhead rate, (2) unsupported
Special Features

page 11 April 1 ~ September 30, 2004

and ineligible costs and fees related to a subcontract agreement with an affiliated

company, (3) ineligible and unsupported computer charges, (4) casual employee

labor, and (5) other direct costs that had already been recovered through a separate

billing rate. TVA management is reviewing the audit issues to determine the actions

it should take. Additionally, we have ongoing contract audits on the major 

contractors at BFN. We are reviewing subcontractors as well.

 Our audit of BFN contractors’ willingness to report nuclear safety and quality issues

showed they generally felt free to raise nuclear safety and quality issues through

some avenue.

 Our inspection of the Consignment Inventory Payment controls determined that 

controls could be strengthened by (1) updating the current guidelines, (2) providing

additional training for those responsible for controls, (3) strengthening the process of

maintaining and verifying pricing information, (4) initiating management review of

usage reports to ensure reasonableness and appropriateness of materials 

purchased, and (5) establishing controls surrounding the materials requisition forms.

TVA management agreed to implement all the recommendations.

 We closed six investigations during this reporting period. While most of those 

investigations did not find wrongdoing, in one per diem investigation we determined

a contract employee filed a certification containing a false statement in order to

obtain $12,332 in per diem. The contract employee died prior to completion of the

investigation, and management recovered the payments from the contractor. 

We also had two cases with indictments related to BFN. 

 In a joint investigation with the United States Postal Service, we found an employee

at BFN misused his TVA purchasing card by accepting kickbacks

to purchase overpriced janitorial supplies in quantities far in excess

of what TVA needed. In return, the former employee received

about $14,500 in store gift cards and merchandise. The former

employee and a co-conspirator have been indicted on 21 counts,
Special Features

TVA Office of the Inspector General page 12

including conspiracy and wire fraud. The loss to TVA is estimated to be between

$200,000 and $400,000. 

 In the other case, a contract employee at BFN and members of her family used a

TVA Wright Express Card for personal purchases totaling about $10,000. The 

contract employee was indicted on four counts of felony theft. 

OIG Works With TVA on Initiative to Detect and Prevent Fraud

During this reporting period, we continued our focus on developing a

comprehensive approach to detecting and preventing fraud and waste.

In addition to assigning investigators as “road agents” to serve as key

contacts at specific TVA facilities and referring more administrative 

allegations to management for resolution, as we reported in our last

semiannual, we expanded our program in several areas.

While TVA management has the ultimate responsibility for fraud detection and 

prevention, our goal is to help TVA improve their antifraud processes and internal 

controls, while at the same time maintaining an effective oversight process and 

detecting and seeking prosecution of fraud where it exists. These actions complement

the assessment of internal control over financial reporting by TVA management, 

including controls related to the prevention, identification, and detection of fraud. We

will be working closely with TVA management in this initiative, and we expect that over

time this program will produce significant results and will serve as a strong deterrent

against fraud. 

BACKGROUND

In response to a series of corporate scandals, Congress enacted the Sarbanes-Oxley

Act in 2002. That law and the implementing regulations are intended to provide greater

transparency in corporate accounting and reporting, provide greater accountability by

making board members and executives personally responsible for financial statements,

and place greater emphasis and structure around efforts to prevent, detect, investigate
Special Features

page 13 April 1 ~ September 30, 2004

and remediate fraud and misconduct. Under this law, management is responsible for

establishing, validating, and monitoring effective internal controls over fraud. Although

TVA generally is not covered by the terms of Sarbanes-Oxley, it has determined that

adopting procedures consistent with certain provisions of that Act will better assure 

any potential TVA investors and other key stakeholders that TVA is providing complete,

accurate, and timely information about TVA.

The elements of a strong program to detect and deter fraud include sponsorship by

upper-level management, assessments to identify fraud risks and controls which 

mitigate those risks, evaluations of the effectiveness of those controls, addressing 

residual risks, responding to suspicions of fraud, and taking remedial action to prevent

recurrences where fraud is identified. TVA has taken initial steps to establish such a

program. For example, the TVA Board has adopted a Code of Ethics and created a

Disclosure Control Committee, and TVA has a fairly rigorous program to conduct 

background investigations on key managers and Nuclear employees. In addition, we

have agreed to publicize the OIG Hotline as an avenue to report suspected financial and

other types of fraud, and the OIG has a documented process for receiving and 

investigating complaints.

We believe, however, that improvements can be made in raising TVA’s awareness of

fraud prevention and detection. TVA also does not have a formal fraud risk assessment

program. Accordingly, we will be working with TVA management to develop and 

implement more effective controls over fraud.

PROGRAM ELEMENTS

The following outlines some of the elements of the fraud prevention and detection 

program we are implementing. 

DATA MINING

We are developing a data mining program, which will use computer analysis and other

automated techniques to bring relationships to the surface in large data sets that may

assist in identifying (1) errors, (2) irregularities, (3) fraud opportunities, and (4) indicators
Special Features

TVA Office of the Inspector General page 14

of fraud in transactional data. We have hired a forensic analyst, obtained relevant 

software, and begun running data mining programs. For example, we reviewed TVA’s

automated credit card records to identify suspicious charges

which likely could be personal––e.g, charges to jewelry, toy,

sham vendors (who sell products at four or five times market

value), and similar stores or internet outlets––and to look for

purchasing trends that appear questionable when compared to

historical purchases. 

INTELLIGENCE AND ANALYSIS UNIT

We have created an Intelligence and Analysis Unit to collect, analyze, and disseminate

information on ongoing and/or possible emerging criminal activity affecting TVA, to

determine the identities of persons potentially involved in criminal activities, and to assist

investigators in understanding complex scenarios and large amounts of seemingly 

unrelated data. This unit currently is staffed by two investigators. Their functions

include closely coordinating with OIG Audits to identify potential areas of fraud and

compiling leads from agents across the Valley to identify trends.

FRAUD RISK ASSESSMENTS

We will be working with TVA management to conduct fraud risk assessments throughout TVA. A fraud risk assessment is a process for management and business process

owners to identify and analyze fraud risk factors that may be common to general 

business practices and also specific to the organization and its operations. This

process will involve evaluating fraud risk factors, identifying possible fraud schemes and

scenarios, prioritizing identified fraud risks, and evaluating whether mitigating controls

exist and assessing whether they are effective.

We are sponsoring training on conducting risk assessments and will facilitate 

assessments in various key business units. We intend for this to be an ongoing

process to assist TVA in effectively ensuring there are adequate antifraud controls

across all TVA business units. 
Audits

page 15 April 1 ~ September 30, 2004

Summary of Representative Audits

Audits are initiated from (1) the OIG annual workplan, (2) additional issues identified by

the OIG subsequent to the annual workplan, (3) issues identified by cooperative efforts

with TVA management, and (4) concerns raised by TVA management or other stakeholders. During this reporting period, we completed 34 audits which identified almost

$1.8 million in questioned costs and almost $1.5 million in funds which could be put to

better use. In addition, management used the results of our preaward audits in this and

prior reporting periods to save $7.2 million. We also identified numerous opportunities

for TVA to improve program operations. Our audits included (1) pre- and postaward

contract audits, (2) other financial-related audits, (3) IT reviews, and (4) operational

audits.

TVA USES PREAWARD CONTRACT AUDITS TO SAVE ALMOST $7.2 MILLION

During this reporting period, TVA management successfully negotiated almost 

$7.2 million in savings as a result of audits issued during this and previous reporting

periods. We completed three preaward audits in this reporting period that identified

almost $1.5 million in potential savings opportunities. Highlights of the preaward audits

follow.

 We reviewed the cost proposals submitted by two contractors to provide engineering support services. We determined one contractor’s proposed cost recovery

rates were overstated and estimated TVA would save almost $1.5 million over

the planned 5-year contract term by negotiating a reduction in the rates to eliminate the overstated costs. We determined the second contractor’s proposal

was fairly stated except for several labor rate ranges. TVA management used

our audit results to negotiate better pricing terms with the contractors.

 We assessed the effect on a contractor’s indirect cost recovery rates if TVA

(1) changed the contractor from staff augmentation services to managed task 

services and (2) allowed a fringe benefit rate to be added to the contract. TVA 

management used our audit findings to negotiate new contract rates.
Audits

TVA Office of the Inspector General page 16

CONTRACT COMPLIANCE AUDITS IDENTIFY ALMOST $1.8 MILLION IN 

QUESTIONED COSTS

During this reporting period, we completed ten contract compliance-related audits that

identified almost $1.8 million in ineligible and unsupported costs. Management 

generally agreed with our findings and has taken or plans to take corrective action.

Highlights of some of the more significant audits follow.

 We reviewed the costs billed to TVA by a contractor for administration of TVA’s preferred provider health plan. We determined TVA had not been paid its share

of the contractor’s 1999 hospital audit recoveries. The contractor agreed

with our finding and refunded $532,194 to TVA to cover the amount due

plus accrued interest. We also determined TVA was due an additional

$63,000 because the contractor had withheld certain fees it was not 

entitled to. TVA subsequently recovered this amount from the contractor.

 We reviewed four contracts TVA had with a contractor for the purchase of 

sootblower equipment and replacement parts. We determined TVA had been overbilled about $246,000 under the two replacement parts contracts because the 

contractor had not complied with the contract’s price change provisions and had

used some incorrect unit prices. We also found TVA had inadequate contract 

documentation for the two equipment contracts which prevented us from expressing

an opinion on the costs that had been billed to TVA. TVA management agreed with

our findings and plans to (1) recover the overbilled costs and (2) assemble an 

equipment contract with specific workscope and pricing terms.

 We audited the costs billed by a contractor for providing flue gas desulfurization

equipment, related engineering services, and other scrubber related work for TVA’s

fossil plants. We determined the contractor had billed TVA in accordance with the

contract terms except for about $63,000 related to (1) license fees it had not yet

incurred, (2) miscellaneous errors on travel vouchers and time charges, 

(3) mathematical errors on invoices, and (4) unallowable entertainment expenses.
Audits

page 17 April 1 ~ September 30, 2004

The contractor provided a $25,500 credit for the license fees, and TVA management

plans to recover the remaining overbillings. 

 We reviewed the contract termination claim filed by a subcontractor providing 

support for TVA’s flue gas desulfurization work. We found the subcontractor’s claim

was not supported by actual costs. TVA management used the results of our audit

to negotiate a settlement agreement that saved about $80,000. 

 We reviewed a claim filed by a contractor for the termination of a fixed-price contract

it had with TVA for the design and supply of a crystallizer system for the Columbus

Regenesys Project. We determined the contractor’s claim was overstated by

$82,075 due to unsupported or ineligible (1) direct job costs, (2) initial preparatory

costs, (3) closeout costs, and (4) fee. TVA management is negotiating a settlement

with the contractor. 

FINANCIAL-RELATED REVIEWS FIND NO MATERIAL PROBLEMS

During this reporting period, we completed five financial-related audits, including two

audits of TVA’s external auditor’s reviews of interim financial information for the second

and third quarters of FY 2004. Highlights of the significant audits follow.

 We determined TVA generally had adequate internal controls over administration of

Economic Development loan funds. However, we recommended several process

improvements for management’s consideration and also recommended 11 loans

which are considered uncollectible, totaling $5.29 million, be written off. TVA 

management is taking actions to implement our recommendations.

 In two audits related to bond issuance processes, we determined the internal control

designs of (1) the bond issue and bond call processes and (2) classifying, recording,

and disclosing bond issue and reacquisition costs were adequate to meet TVA’s

business objectives and legal requirements. We noted, however, that TVA’s FY 2003

financial statement disclosure contained an immaterial inaccuracy in that debt issue

cost amortization was overstated by $11,043 for a recalled bond. Management

agreed and implemented corrective actions. 
Audits

TVA Office of the Inspector General page 18

 We found no instances where TVA’s external auditor’s reviews of TVA interim 

financial information for the second and third quarters of FY 2004 did not comply

with Government Auditing Standards in all material respects, including required

communications to appropriate parties.

TVA’S IT SECURITY PROGRAM MOVES FORWARD

During this reporting period, we completed six audits in the IT environment, including a

review of TVA’s progress in complying with federal security requirements. In this review,

we found TVA’s security program structure is adequate to meet federal requirements,

and TVA is making substantial progress in correcting 

significant security deficiencies. 

The remaining five reviews pertained to (1) security at two TVA

facilities (a generation plant and a transmission facility),

(2) internal controls for TVA’s fuels and generation data 

systems, and (3) access termination processes for TVA’s supply chain system. We

found improvements were needed to address weaknesses in the following areas:

 Logical security controls designed to prevent unauthorized access to system 

programs and data. Various weaknesses at the facilities related to communication

protocols, system vulnerabilities, security configurations, standard system security,

authentication, and access management.

 Physical controls at the facilities designed to prevent security breaches and protect

equipment and personnel from hazards.

 Internal controls in the generation data system related to completeness, accuracy,

integrity, and usefulness of the data.

 Logical controls within the supply chain system related to access, documentation of

access changes, and data accuracy, and within the fuels system related to unit cost

calculations and managing user accounts.
Audits

page 19 April 1 ~ September 30, 2004

TVA management agreed with our findings and either has implemented or is in the

process of implementing corrective actions. Some of the corrective actions to address

our findings are part of an ongoing agency-wide effort to improve security controls in

TVA’s existing IT infrastructure. 

PERFORMANCE REVIEWS

IMPROVED PROCEDURES RECOMMENDED FOR TVA’S HOSPITALITY PROGRAM

We reviewed the TVA hospitality program for FY 2003 to (1) determine the types and

level of expenditures for hospitality activities in TVA organizations and (2) assess 

compliance with policies and procedures related to the hospitality program. TVA

believes its hospitality program is necessary and beneficial to its business interests and

to its communication with, support of, and recognition of employees. We determined:

 TVA hospitality and special event-related expenditures for FY 2003 totaled almost

$6.5 million.

 TVA’s business practice on hospitality afforded TVA employees wide discretion to

incur hospitality expenses. Accordingly, we found no instances of noncompliance.

However, TVA’s practice of allowing TVA employees to engage in hospitality spending

without more specific guidance increased the risk of harm to TVA’s reputation. TVA’s

business practice on hospitality was revised by the Board on August 7, 2004, and a

memorandum was issued to the TVA Management Committee to provide additional

guidance and establish standard guidelines for TVA employees.

 TVA organizations did not accurately classify $754,281 in expenses in accordance

with TVA accounting procedure.

Accordingly, we recommended TVA implement procedures to improve the reporting,

reviewing, and monitoring of hospitality expenditures across TVA organizations. In 

addition, the new procedures should address each line organization’s responsibility to

appropriately document the justification for significant hospitality expenditures, including

a documented reputation risk analysis to ensure the activity would not likely be 
Audits

TVA Office of the Inspector General page 20

perceived by a reasonable member of the public as an improper or inefficient use of

TVA resources. Management agreed with our recommendations and has implemented

or plans to implement corrective actions.

PROCESS IMPROVEMENTS RECOMMENDED FOR FUTURE POWER GENERATION

DECISIONS

Based on information obtained in a FY 2002 survey of TVA’s Power Supply Planning

(PSP) process, we reviewed the circumstances surrounding TVA’s decisions to build

and subsequently cancel construction of a 500 megawatt combined-cycle generating

plant. We determined that while many factors influenced TVA’s build and subsequent 

cancellation decisions for the plant, those decisions were both consistent with and 

reasonably supported by PSP data. However, we noted various circumstances that

warranted consideration of process improvements in future power generation decisions.

Accordingly, we recommended TVA (1) consider incorporating more risk management

techniques into the PSP process and (2) integrate the processes used by the various

organizations that contribute to PSP decision making to achieve more timely, systematic

scenario analyses. Management agreed with our recommendations and has taken or

plans to take actions to improve the process.

IMPROVEMENTS IN COMPLIANCE WITH HEARING CONSERVATION PROGRAM

(HCP) RECOMMENDED

TVA hearing loss claims have risen from $1.1 million in FY 1997 to $8.7 million in

FY 2002. TVA established the HCP “to prevent employee hearing loss from exposure

to high noise levels.” Our review of TVA’s HCP determined the HCP complied with

Occupational Safety and Health Administration regulations. However, in assessing

compliance with TVA’s own HCP, we noted (1) TVA had not identified and documented

employees who should be included in the HCP; (2) TVA had not performed personal

noise sampling representative of its workforce at some sites; (3) TVA did not have valid

sound level survey information for identifying high noise levels at some plants; (4) TVA

had not promulgated sufficient guidance regarding when dual hearing protection is

required; and (5) some TVA sites had not provided an appropriate variety of earplugs for

employees’ use. Additionally, TVA was not identifying some employees who have 
Audits

page 21 April 1 ~ September 30, 2004

experienced significant hearing loss. Management agreed with our recommendations

and has taken or plans to take appropriate corrective actions.

IMPROVEMENTS IN PUBLIC POWER INSTITUTE (PPI) PROGRAM MEASURES

RECOMMENDED

TVA established the PPI to help fulfill its commitment to protect natural resources and

the environment while working to provide low-cost, 

reliable power by collaborating with others to develop,

demonstrate, and deploy new energy-related 

technologies. Our review determined that (1) PPI’s 

performance measures do not include a majority of the

work performed and (2) cost benefit measures should be

improved. We also found duplication in the work 

performed by PPI and another TVA organization, and opportunity for improvements in

risk management techniques.

Accordingly, we recommended TVA (1) evaluate ways to improve program measures

through benchmarking and cost-benefit analysis, (2) continue efforts to consolidate the

PPI and the other TVA program, and (3) implement risk-management strategies when

pursuing large-scale research and development projects. Management agreed with our

recommendations and has taken or plans to take actions to improve the process.

NO MATERIAL ERRORS FOUND IN DEPARTMENT OF LABOR (DOL) WORKERS’

COMPENSATION PAYMENTS

TVA’s Workers’ Compensation Department helps prevent improper benefits and

reduces costs by validating charges received from the DOL Office of Workers’

Compensation Program (OWCP). Our review of the accuracy of the DOL billings to TVA

for approximately $60.5 million in workers’ compensation claims identified $7,886 in

overpayments which consisted of one incorrectly calculated schedule award and two

duplicate disability payments. We also recommended management determine whether

additional verification of DOL billings would be cost effective. Management agreed to
Audits

TVA Office of the Inspector General page 22

seek recovery of the identified overpayments and evaluate the appropriate extent of

monitoring.

TVA’S CONCERNS RESOLUTION PROGRAM (CRP) WORKING

TVA’s CRP was designed to help ensure all TVA and contractor employees supporting

TVA Nuclear (TVAN) “are free to express safety issues, concerns, or differing views to

TVAN management without fear of reprisal and all such concerns and issues are 

investigated and resolved in a timely manner.” We performed three separate audits

which assessed the willingness of TVA employees and contractors to report nuclear

safety and quality issues through various avenues, including TVA’s CRP. The scope of

the three reviews corresponded to the (1) TVAN workforce, employees and contractors

with unescorted access to TVA’s nuclear facilities; (2) BFN Unit 1 restart project 

contractors; and (3) Sequoyah Nuclear Plant (SQN) employees and contractors.

Overall, we determined the TVAN workforce and contractors at BFN Unit 1 and SQN

generally felt free to raise nuclear safety and quality issues through some avenue. 
Investigations

page 23 April 1 ~ September 30, 2004

Summary of Representative Investigations

During the past six months, we closed 163 investigations based, in part, on allegations

and concerns received from ratepayers, TVA management and employees, 

governmental and congressional staffs, and OIG auditors. Our investigations, including

task force projects, resulted in (1) over $1.3 million in recoveries, projected savings, and

fines/penalties; (2) nine subjects indicted; and (3) three subjects convicted. Below we

discuss the President’s Council on Integrity and Efficiency (PCIE) award for and 

retirement of the Assistant Inspector General for Investigations, results of our peer

review, and illustrative cases.

RETIRING ASSISTANT INSPECTOR GENERAL, INVESTIGATIONS, RECEIVED

PCIE AWARD

G. Donald Hickman, the Assistant Inspector General for

Investigations for the past ten years, has retired. Shortly before he

retired, we learned that Mr. Hickman was being recognized by his

peers for his accomplishments. The PCIE has chosen Mr. Hickman

to receive an Individual Accomplishment Award for his outstanding

effort and persistence in the development and implementation of a

federal OIG investigation peer review process, resulting in enhanced quality and 

credibility of all OIG Investigation units. This is the second individual award given to

Mr. Hickman by the IG community––in 2000 he received an Award of Excellence from

the Executive Council on Integrity and Efficiency for his leadership and sustained 

contributions to the law enforcement community. His contributions to the office will be

missed.

PEER REVIEW COMPLETED

The Department of Commerce Office of the Inspector General conducted a peer review

of our Investigations organization in accordance with the guidance issued by the PCIE.

(Each OIG with statutory law enforcement authority under the IG Act will undergo a peer

review every three years.) 
Investigations

TVA Office of the Inspector General page 24

On July 27, 2004, the Department of Commerce Inspector General issued a final report

finding the TVA OIG was in “full compliance,” the highest possible rating. More 

specifically, that report concluded our system of internal safeguards and management

procedures in effect for the year ended February 1, 2004, was in full compliance with

the quality standards established by the PCIE and the United States Attorney General’s

Guidelines, and those safeguards and procedures provided reasonable assurance that

we are conforming with professional standards in the conduct of our investigations. 

In a separate letter, also dated July 27, 2004, the Department of Commerce Inspector

General cited two noteworthy accomplishments. The noteworthy accomplishments

were that our system of documenting subject interviews included some innovative

methods, and we had an outstanding system for maintaining, updating, and 

documenting agent training.

ILLUSTRATIVE CASES

Our cases during the past six months included fraud against TVA by TVA employees,

contractor employees, and workers’ compensation beneficiaries. We also closed 

several cases involving coal purchases which helped TVA save over $400,000, and we

continued our support of various joint task forces. The following is a brief summary of

illustrative cases. 

FRAUD

Cases involving fraud by TVA employees and contractor employees included the 

following. (Three other cases were reported under the Special Features section about

BFN Unit 1 restart.)

 A Transmission/Power Supply foreman misused his Wright Express (WEX) credit card

provided in TVA vehicles to purchase gasoline. The foreman used

the WEX card to put gas in cars belonging to friends and people

he did not know. He would double the amount of gas a person

wanted in exchange for cash, i.e., the person paid him $10 cash in

exchange for $20 in gas on the WEX card. He used several 
Investigations

page 25 April 1 ~ September 30, 2004

different WEX cards at various service stations in the Knoxville area. The amount of

TVA’s loss was approximately $45,000. TVA terminated the foreman, who was

indicted by a federal grand jury on June 16, 2004, and subsequently pled guilty. 

 A TVA employee used her government travel card (1) for personal expenses, 

including over $14,000 in cash advances, in violation of TVA

policy; (2) to purchase airline tickets costing over $3,000 for

personal travel for herself and other non-TVA employees

where those tickets were direct-billed to TVA; and (3) to rent

cars for personal use where those rental charges were 

direct-billed to TVA. In addition, she misused leave. The

employee resigned during our investigation, and the matter was referred for 

prosecutive consideration. 

 A Fossil Power Group employee used his TVA travel card for personal charges,

including three travel charges that were direct-billed to TVA. The employee 

reimbursed TVA for the personal expenses and was suspended for 14 days. 

 During July 2004, a contract employee was indicted by a federal grand jury in the

Northern District of Alabama on two counts of making false statements. The 

contractor submitted false statements in order to receive approximately $50,000 in

per diem over a three-year period. 

 A former contract employee entered TVA facilities after being terminated and 

submitted eight timesheets for payment. The contractor, not knowing the

timesheets were false, paid the former employee and passed the cost to TVA. On

May 6, 2004, the former employee pled guilty in state court to theft. He was 

granted pre-trial diversion and placed on unsupervised probation for one year. He

made restitution to TVA in the amount of $5,344. 
Investigations

TVA Office of the Inspector General page 26

WORKERS’ COMPENSATION CASES

We had two reportable workers’ compensation cases during this period.

 In one case, a former TVA ironworker was indicted on four counts of making false

statements to OWCP to receive workers’ compensation benefits to which

he was not entitled. Our investigation showed the employee did not report

that he derived income from operating an auto salvage business.

 In the other investigation, we found a fossil plant worker filed a false 

workers’ compensation claim. The worker, who claimed he was injured at

work, admitted during an interview that he was in fact injured at home.

Management terminated the employee, and the matter was referred for

prosecutive consideration.

COAL CASES

Coal cases closed during this reporting period helped TVA save over $400,000, as 

follows.

 We investigated an anonymous tip that a TVA coal contractor was manipulating coal

samples for coal shipped to TVA. Train shipments were diverted, sampled, and 

tested by TVA. The testing identified coal quality problems. Subsequently, the 

contractor proposed using the coal as feedstock for synfuel. TVA management

accepted the proposal which resulted in a gross savings of more than $442,000.

The coal contractor also was penalized $14,037 for one train that did not meet coal

quality specifications. 
Investigations

page 27 April 1 ~ September 30, 2004

 TVA management discovered discrepancies between the Coal Quality Adjustment

Reports (CQAR) at a fossil plant prepared by TVA and the vendor. Based on these

discrepancies, a camera was installed and a TVA employee was videotaped not

properly preparing the coal samples. The improperly prepared 

samples prevented accurate calculation of the CQAR, costing TVA

an estimated $53,000 to $200,000. The employee retired upon

learning he was under investigation. Prosecution was declined

because the employee had not been required to certify preparation of the coal 

samples. TVA management is considering our recommendations to prevent 

recurrence of this type situation. 

TASK FORCES

We continued our support of task forces on health care fraud, environmental crimes,

and terrorism. During this reporting period, as a result of task force activities, an

Indiana based firm that manufactures trailers for the trucking industry pled guilty in 

federal court to two counts of violating the Clean Water Act. The company 

acknowledged dumping more than 120,000 gallons of a caustic solution in a Scott

County, Tennessee, waterway, causing two children to suffer chemical burns. As part

of the plea agreement, the company agreed to pay a total of $400,000. The investigation was conducted by the Environmental Crimes Joint Task Force (ECJTF), which is 

comprised of members from numerous federal and state agencies. 

In another ECJTF case, the defendant company pled guilty to a misdemeanor charge

for releasing diesel fuel from its pipeline into waters of the United States without a 

permit. The diesel fuel was discharged when a pipe ruptured. The defendant 

remediated the site and agreed to pay a $50,000 fine and $350,000 in restitution for

environmental education and protection and incident response training and equipment.
Investigations

TVA Office of the Inspector General page 28

Administrative and Disciplinary Actions

Total = 53

Oral/Written 

Warnings

38% Suspensions

7%

Resignations/

Retirements/ 

Terminations

11%

Counseling/

Management 

Techniques

38%

Reemployment

Flagged

6%

Closed Cases by Area

Total = 163 

River System 

Operations &

Environment

15.5%

TVA Nuclear

13.5%

Fossil Power

21.5%

Other

28%

Administration

11%

Economic 

Development

10.5%

Hotline Concerns Reported

to OIG Investigations 

Total = 32

TVA Employees

19%

Former TVA

& Former 

Contract

Employees

15.5%

General Public

25%

Anonymous

37.5%

Contract

Employees

3%
Inspections

page 29 April 1 ~ September 30, 2004

Summary of Representative Inspections

Inspections may be initiated from various sources including: (1) annual project planning,

(2) management requests, (3) audit/investigative referrals, and (4) spin-off reviews 

resulting from an ongoing inspection. During this reporting period, we completed eight

inspections which identified over $226,000 in cost savings and opportunities for TVA to

improve program operations. 

CONTRACT INSPECTIONS IDENTIFY OVER $226,000 IN COST SAVINGS

During this reporting period, we completed six contract-related inspections which 

identified over $226,000 in cost savings and opportunities to improve controls.

Management generally agreed with our findings and has taken or plans to take 

corrective action. Highlights of some significant inspections follow.

 An ammonia supplier requested a price increase citing increased freight costs. TVA

management approved the increase on a provisional basis pending the results of our

review. Our review determined the supplier did not directly incur additional freight

costs and could not support the requested increase. In addition, we identified 

overbillings of $204,229 of which over $77,000 was related to billings for additional

freight costs that were not incurred by the supplier and about $127,000 in other 

various billing errors. TVA management agreed with the findings and has taken

action to recover the overbilled costs.

 We determined an energy right® contractor engaged in various improper schemes

against third parties and TVA’s energy right® Heat Pump Plan/Financing Program,

which resulted in $22,500 in improper claims. We also (1) found the

contractor’s actions were inconsistent with program objectives and

did not comply with program requirements, and (2) identified 

numerous opportunities for improvement in internal controls over

implementation of the program and in the written policies. TVA

management agreed with the findings, identified appropriate corrective actions, and

withheld payment for the fraudulent claims.
Inspections

TVA Office of the Inspector General page 30

GOVERNMENT TRAVEL CARD CONTROLS COULD BE IMPROVED

We reviewed controls related to government travel cards assigned to TVA employees

for official travel-related expenses. Certain charges (airline and rental car) are directly

billed to TVA and shown on the credit card statement as a memo item, while the

employee must pay the remaining charges and request reimbursement from TVA. Our

inspection disclosed controls could be improved by (1) developing more detailed 

policies and procedures, (2) implementing a salary offset policy to reduce the costs

associated with charged off accounts, (3) providing direct-charge training for 

employees, (4) reinforcing management’s responsibility to review credit card direct

charges, and (5) periodically reevaluating credit limits for appropriateness. TVA

management agreed to implement all the recommendations. 
Legislation and Regulations

page 31 April 1 ~ September 30, 2004

During this reporting period, legislative areas of interest included matters 

pertaining to the IG community and TVA. We also established a new

Assistant Inspector General for Administration and Government Relations

position to better focus our efforts in this area. As noted earlier in this report,

Ronald Wise is our first AIGAGR. His duties will include developing working

relationships with congressional members and ensuring we keep them

informed of our activities and are responsive to their concerns.

THE IG COMMUNITY

The TVA IG, Richard W. Moore, serves on the Legislation Committee for the PCIE. The

overall mission of this Committee is to ensure the PCIE is kept abreast of congressional

matters of interest to the IG community as a whole or which may impact OIG statutory

authority, duties, and organization. The Committee also develops, coordinates, and

represents to Congress official PCIE positions on particular legislative issues. Finally,

the Committee serves as a resource base for the IG community on congressional rules,

operation, and procedures. We shall continue to follow legislative items of interest to

the IG community and work with the PCIE in keeping Congress apprised of our views

on those matters.

TVA

We continued to follow issues of interest to TVA, including federal energy legislation

which included a provision to restructure the TVA Board. We believe the pros

and cons of this proposed legislation are being fully explored, and look 

forward to working with both TVA and Congress in these matters. We also

responded to requests for information from members of Congress and their

staffs. 
APPENDICES APPENDICES
Appendix 1

page 33 April 1 ~ September 30, 2004

Index of Reporting Requirements Under the Inspector General Act

REPORTING REQUIREMENT PAGE

Section 4(a)(2) Review of Legislation and Regulations 31

Section 5(a)(1) Significant Problems, Abuses, and Deficiencies 10-30

Section 5(a)(2) Recommendations With Respect to Significant Problems, Abuses, and Deficiencies 10-30

Section 5(a)(3) Recommendations Described in Previous Semiannual Reports on Which

Corrective Action Has Not Been Completed Appendix 4

Section 5(a)(4) Matters Referred to Prosecutive Authorities and the Prosecutions and Convictions

That Have Resulted Appendix 5

Section 5(a)(5) Summary of Instances Where Information Was Refused None

and 6(b)(2)

Section 5(a)(6) Listing of Audit Reports Appendix 2

Section 5(a)(7) Summary of Particularly Significant Reports 10-30

Section 5(a)(8) Status of Management Decisions for Audit Reports Containing Questioned Costs Appendix 3

Section 5(a)(9) Status of Management Decisions for Audit Reports Containing Recommendations

That Funds Be Put to Better Use Appendix 3

Section 5(a)(10) Summary of Unresolved Audit Reports Issued Prior to the Beginning of the

Reporting Period None

Section 5(a)(11) Significant Revised Management Decisions None

Section 5(a)(12) Significant Management Decisions With Which the Inspector General Disagreed None

Section 5(a)(13) Information under Federal Financial Management Improvement Act of 1996 None
Appendix 2

TVA Office of the Inspector General page 34

Audit Reports Issued

AUDIT REPORT

NUMBER QUESTIONED UNSUPPORTED FUNDS PUT TO

AND DATE TITLE COSTS COSTS BETTER USE

2004-024C

04/28/04 Washington Group $1,471,000

2004-025C

04/28/04 MESA

2004-041C

05/28/04 Midpoint International - Review of 

Statutory Payments

2003-036C-02

06/04/04 Diamond Power - Cost Compliance

2003-037C

06/04/04 Blue Cross Blue Shield of 

Tennessee $595,290

2003-036C-01

06/21/04 Diamond Power - Cost Compliance 246,734

2004-033C

06/30/04 Audit of G-UB-MK Subcontract

No. 1999-001 with Williams

Specialty Services

2003-062C

07/12/04 GTSI Corporation 566

2004-043C

08/13/04 National Inspection & Consultants, 

Inc. - Preaward Audit

2004-052C

09/10/04 Philadelphia Mixing Solutions - 

Termination Claim 165,090

2004-032C

09/20/04 Advatech LLC - Contract No. 18244 - 

Flue Gas Desulfurization Projects 63,122

2004-057C

09/20/04 Swenson Technology, Inc. - 

Limited Review of Cost for 

Contract Termination 82,075 $8,965

2004-003C-01

09/27/04 Bechtel Power Corporation 

Engineers-Constructors - 

Contracts 8471 602,611 94,069

CONTRACT
Appendix 2

page 35 April 1 ~ September 30, 2004

Audit Reports Issued

AUDIT REPORT

NUMBER QUESTIONED UNSUPPORTED FUNDS PUT TO

AND DATE TITLE COSTS COSTS BETTER USE

2004-035F

05/14/04 Audit of PriceWaterhouse Cooper’s

Review of TVA’s 2nd Quarter, FY

2004 Financial Information

2003-053F-01

06/03/04 Assess Controls for Generation Data

in Operations Data Store System and

Web Based Data Entry Page

2004-031F

07/19/04 Bond Offering Circular

2004-046F

08/16/04 Audit of PriceWaterhouse Cooper’s 

Review of TVA’s 3rd Quarter, 

FY 2004 Financial Information

2004-050F

08/18/04 Assess Controls Over Classification,

Recording, and Disclosing Debt

Issue and Reacquisition Costs

2004-013T

05/20/04 Fossil Plant IT Security

2003-053F-02

06/03/04 Operations Data Store Logical

Security Controls

2003-056T

06/10/04 Pre-Implementation Review of TVA’s

New Fuelworx Application

2004-004T

07/28/04 Operations Center IT Security

2004-049T

09/13/04 Timeliness of Terminating Passport Access

2004-045T

09/16/04 Federal Information Security Management

Act Evaluation

FINANCIAL

INFORMATION TECHNOLOGY
TVA Office of the Inspector General page 36

Audit Reports Issued

AUDIT REPORT

NUMBER QUESTIONED UNSUPPORTED FUNDS PUT TO

AND DATE TITLE COSTS COSTS BETTER USE

2003-043P

04/21/04 TVA’s Hearing Conservation Program

2003-009P

06/25/04 Franklin County Combined Cycle Project

2004-040F

07/01/04 Verification of TVA’s Compliance With the

Green Pricing Accreditation Program

Requirements for Calendar Year 2003

2004-006F

07/13/04 Review of Public Power Institute 

Performance

2004-010P

08/11/04 Review of TVA’s Workers’ Compensation

Claims Process $7,886

2004-038F

08/16/04 Concerns Resolution Program - Browns

Ferry Nuclear Plant Unit 1 Restart

2004-036F

08/17/04 Concerns Resolution Program - TVA

Nuclear 2004

2004-037F

08/24/04 Concerns Resolution Program - 

Sequoyah Nuclear Plant 2004

2004-011F

09/27/04 Effectiveness of TVA’s Economic

Development Loan Fund

2004-014F

09/28/04 TVA’s Hospitality Expenses

TOTAL 34 $1,763,374 $103,034 $1,471,000

PERFORMANCE

Appendix 2
Appendix 3

page 37 April 1 ~ September 30, 2004

Audit Reports Issued With Questioned Costs

QUESTIONED COSTS

NUMBER TOTAL UNSUPPORTED

A. For which no management decision has been

made by the commencement of the reporting period 3 $3,361,621 $343,898

B. Which were issued during the reporting period 8 $1,763,374 $103,034

Subtotals of A and B 11* $5,124,995 $446,932

C. For which a management decision was made during

the reporting period 9 $4,388,578 $343,898

(i) Dollar value of disallowed costs 9 $2,948,469 $314,938

(ii) Dollar value of costs not disallowed 3 $1,440,109 $28,960

D. For which no management decision has been made by

the end of the reporting period 3 $736,417 $103,034

E. For which no management decision was made within

six months of issuance 0 $0 $0

* The total number of reports (A+B) differs from the sum of C and D when the same reports contain recommendations

with and without management decisions.
Appendix 3

TVA Office of the Inspector General page 38

Audit Reports Issued With Recommendations for Better Use of Funds

NUMBER DOLLAR VALUE

A. For which no management decision has been

made by the commencement of the reporting period 2 $6,103,800

B. Which were issued during the reporting period 1 $1,471,000

Subtotals of A and B 3 $7,574,800

C. For which a management decision was made during

the reporting period 3 $7,574,800

(i) Dollar value of costs agreed to by management 3 $7,021,180

(ii) Dollar value of costs not agreed to by management 1 $553,620

D. For which no management decision has been made by

the end of the reporting period 0 $0

E. For which no management decision was made within

six months of issuance 0 $0
Appendix 4

page 39 April 1 ~ September 30, 2004

Audit Reports With Corrective Actions Pending

Final corrective actions on recommendations in five contract compliance audits, two operational audits, three financial

audits, and nine IT audits have not been fully implemented; however, all are being implemented in accordance with 

currently established milestones.

AUDIT REPORT

NUMBER

AND DATE DESCRIPTION

2001-064T Hydro Automation Security-HDCC

12/21/01 This report contained recommendations regarding physical and logical security of the Hydro

Dispatch Control Cell. TVA completed final action on October 12, 2004.

2001-074T Application Review of Pegasys

01/07/02 This report contained recommendations regarding facility access control. TVA is reevaluating

options for addressing these recommendations.

2002-012T-01 Security Review of Nuclear Facility Access Control Systems-SQN

10/25/02 This report contained recommendations regarding facility access control. TVA plans to 

complete final action by January 2005.

2002-017T Hydro Automation-Dams

06/25/02 This report included recommendations regarding the physical and logical security of hydro

automation systems at seven hydroelectric facilities. TVA completed final action on October 12,

2004.

2002-025T Security of Windows 2000/Windows XP

08/07/02 This report contained recommendations to strengthen environmental and logical controls of

TVA’s implementation of Windows 2000 and Windows XP. TVA management plans to complete

final action by February 2005.

2002-075E Integrity of Selected Fossil Power Data Used in TVA’s Energy Trading Model

03/03/03 This report included recommendations to improve the integrity of selected fossil data used in

TVA’s energy trading decision support model. TVA management plans to complete final action

by May 2005.

2003-003C Page Clearing Contractors

06/17/03 This report included recommendations to recover ineligible costs. TVA management has

reached a settlement agreement with the contractor and is receiving monthly credits for costs

determined to have been disallowed. The remaining balance should be collected by 

December 31, 2004.

2003-004C A & G Tree Service, Inc.

03/30/04 This report included recommendations to (1) recover unsupported costs and (2) require the

contractor to compensate its employees for underpaid wages. TVA management plans to

recover any overbilled costs. Also, TVA is reviewing prevailing wage rates for right-of-way 

clearing contractors and plans to have this completed by December 31, 2004.

2003-015F Review of Completed Plant Retirements

07/28/03 This report contained recommendations to correct completed plant retirement inaccuracies,

improve accounting for completed plant retirements, and strengthen management’s controls

over retirements processing. TVA management agreed to implement most of our 

recommendations and expects to complete final action by December 31, 2004.
Appendix 4

TVA Office of the Inspector General page 40

Audit Reports With Corrective Actions Pending

AUDIT REPORT

NUMBER

AND DATE DESCRIPTION

2003-019F-04 TVAN Overhead Recovery

01/29/04 This report contained recommendations to ensure TVAN’s (1) organizational overhead rate for

external business is calculated on an annual basis, (2) labor markup rate for external business

includes fringe benefits and indirect labor costs, (3) fringe benefit rate for internal services

charged to external business is adjusted to reflect the estimated straight-time labor component,

and (4) overhead rates are applied to external business costs in a manner consistent with the

rate calculation method. TVA management agreed to implement our recommendations and is

currently working on the process for accurate calculation and proper application of indirect cost

recovery rates.

2003-024F Review of TVA’s Accounts Receivable and the Allowance for Doubtful Accounts

11/18/03 This report contained recommendations to (1) develop, document, and implement guidelines for

estimating the allowance for doubtful accounts, (2) ensure reconciliation of the general ledger

and subsidiary accounts include documentation of corrections and adjustments made during

power and nonpower reconciliations and management review and approval of all nonpower

adjusting journal entries, (3) make modifications to the write-off process to ensure invoices are

written off in a timely manner, (4) develop and implement procedures to track written-off

accounts for future collection efforts or business decisions, (5) ensure accounts are written off in

accordance with policy, and (6) review and update Accounting Procedure 25 to clarify the 

criteria for referring past due customers to the Office of General Counsel. TVA management

agreed to implement our recommendations and has transitioned the responsibilities to a new

group. Processes and procedures will be evaluated and updated in FY 2005, and a new 

system is planned.

2003-044F Tritium Program - Department of Energy (DOE) and TVA Interagency Agreement

No. DE AI02 00DP00315

01/29/04 This report contained a recommendation that DOE and TVA take appropriate corrective actions

to ensure that TVA’s costs are fully reimbursed as required by the interagency agreement and

the Economy Act. TVA management agreed with our recommendations and began proper

application of improved overhead rates. TVA management intends to consider all of the 

adjustment amounts when certain fixed payments by DOE to TVA related to foreign equipment

are discussed in FY 2010.

2003-045C Three Rivers Contracting

12/02/03 This report included recommendations to require the contractor to (1) establish appropriate 

documentation and approval processes and (2) compensate its employees for underpaid

wages. TVA management has required the contractor to implement documentation standards.

Also, TVA is reviewing prevailing wage rates for right-of-way clearing contractors and plans to

have this completed by December 31, 2004.

2003-046C Southeastern Construction & Equipment Company, LLC

12/02/03 This report included recommendations to recover ineligible costs. TVA management is working

with the Office of General Counsel relative to options available for recovery since TVA has not

had a contractual relationship with the contractor since July 2003, and there are no accounts

payable available to withhold funds due TVA. 

2003-049T Bill Out Subsystem

11/18/03 This report included a recommendation to ensure adequate annual disaster recovery testing.

TVA management is implementing corrective action with an expected completion date of

September 2005.
Appendix 4

page 41 April 1 ~ September 30, 2004

Audit Reports With Corrective Actions Pending

AUDIT REPORT

NUMBER

AND DATE DESCRIPTION

2003-054T Hydro Plant IT Security

11/13/03 This report included recommendations to strengthen logical, physical, and management 

controls over IT assets at a hydroelectric facility. TVA management has completed a site 

emergency response plan and addressed safety issues. Additional efforts are in progress to

mitigate remaining control weaknesses with an expected completion date of December 2006.

2003-067P TVA’s Compliance With the National Energy Conservation Policy Act

02/02/04 This report contained recommendations to continue to evaluate opportunities to reduce energy

consumption including (1) promoting sustainable building design when appropriate and

(2) determining whether TVA can implement energy reduction requirements in a lease of TVA

space to a private company. Management actions should be completed by early FY 2005.

2003-068T Substation IT Security

01/22/04 This report included recommendations to strengthen logical, physical, and management 

controls over IT assets at a substation facility. TVA management is implementing planned 

remediation actions, with completion targeted for December 2006.

2004-007T Fossil Plant DCS IT Security

01/26/04 This report included recommendations to strengthen logical and physical controls over control

systems at a fossil generation facility. TVA management is implementing planned remediation

actions which are expected to be completed by December 2006.
Appendix 5

TVA Office of the Inspector General page 42

Investigative Referrals and Prosecutive Results*

Referrals

Subjects Referred to U.S. Attorneys 20

Subjects Referred to State/Local Authorities 5

Results

Subjects Indicted 9

Subjects Convicted 3

Referrals Declined 12

* These numbers include task force activities.
Highlights

page 43 April 1 ~ September 30, 2004

SEPT 30, MAR 31, SEPT 30, MAR 31, SEPT 30,

2004 2004 2003 2003 2002

ANNUAL BUDGET (In Millions of Dollars) $8.8 $8.8 $8.5 $8.5 $8.0

CURRENT STAFFING 82 78 78 84 87

AUDITS IN PROGRESS

Carried Forward 29* 37 38 35* 33

Started 38 36 41 41 44

Canceled (5) (5) (8) (4) (4)

Completed (34) (39) (34) (34) (40)

In Progress at End of Reporting Period 28 29 37 38 33

AUDIT RESULTS (Thousands)

Questioned Costs $1,763 $14,127 $1,908 $1,125 $3,816

Disallowed by TVA 2,948 10,453 137 989 911

Recovered by TVA 1,113 697 3,499 221 387

Funds to Be Put to Better Use $1,471 $11,904 $6,951 $34,755 $52,037

Agreed to by TVA 7,021 5,800 6,551 37,969 44,944

Realized by TVA 7,196 11,708 0 38,172 16,014

OTHER AUDIT-RELATED PROJECTS

Completed 8 30 15 36 16

Cost Savings Identified/Realized (Thousands) $0 0000

INVESTIGATION CASELOAD

Opened 118 162 100 87 78

Closed 163 76 92 75 89

In Progress at End of Reporting Period 176 221 135 127 115

INVESTIGATIVE RESULTS (Thousands)

Recoveries $460 $3,412 $100 $879 $961

Savings 447.7 863 875 366 8

Fines/Penalties 451.6 10 421 56 86

ADMINISTRATIVE AND

DISCIPLINARY ACTIONS

Recommended (# of Cases) 14 8 21 15 18

Actions Taken (# of Subjects) 30 75 24 16 7

Counseling/Management

Techniques Employed (# of Cases) 16 13 21 16 24

PROSECUTIVE ACTIVITIES (# of Subjects)

Referred 25 17 63 12 19

Indicted 93469

Convicted 3 3 10 4 4

Completed 8

Cost Savings Identified/Realized (Thousands) $226

* Adjusted from previous reporting period.

** These numbers include task force activities.

AUDITS

INVESTIGATIONS**

INSPECTIONS
For additional information, see our Web site at oig.tva.gov

Contact the OIG Hotline

1-800-323-3835

Contact the OIG Hotline

1-800-323-3835

To report:

• Contract or computer fraud

• Computer misuse or crimes

• False statements or false 

claims

• Irregularities in financial 

reporting

• Conflicts of interest and other 

ethics violations

• Travel fraud 

• Theft or misuse of TVA 

property

• Management reprisal

• Workers’ compensation fraud

• Bribery, kickbacks, or 

gratuities

• Health care fraud

• Environmental, health, and 

safety violations

For additional information, see our Web site at oig.tva.gov

Contact the OIG Hotline

1-800-323-3835

Contact the OIG Hotline

1-800-323-3835

To report:

• Contract or computer fraud

• Computer misuse or crimes

• False statements or false 

claims

• Irregularities in financial 

reporting

• Conflicts of interest and other 

ethics violations

• Travel fraud 

• Theft or misuse of TVA 

property

• Management reprisal

• Workers’ compensation fraud

• Bribery, kickbacks, or 

gratuities

• Health care fraud

• Environmental, health, and 

safety violations

Tennessee Valley Authority

Office of the Inspector General

Tennessee Valley Authority

Office of the Inspector General

Help Track Down Fraud,

Waste, and Abuse at TVA

Help Track Down Fraud,

Waste, and Abuse at TVA
OFFICE OF THE INSPECTOR GENERAL OF THE TENNESSEE VALLEY AUTHORITY

400 WEST SUMMIT HILL DRIVE

KNOXVILLE, TENNESSEE 37902-1401