11/03/201 1 10-2 3 FA X 202493514 2 FA A - DMS @|001/00 6 

# Q U.S . Depaftmen i o t TransDorloiio n Federa l Aviatio n Administratio n Octobe r20 . 201 1 Soulhwes i Regidnlf^M j C) ^ Arkansas,'llouisiana; ! J jKy , i NewMexico','Oklahom a ' \^A \ 

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CERTIFIE D - RETUR N RECEIP TREQUESTE D Offic e o fRegiona l Counsel . ASW- 7 260 1 MeachafnB^ d FortWorth.T X7613 7 (817)222-509 9 (817)222-5945/509 2 FA X 

# RECEIVE D NO V

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# HEARIN G DOCKE T Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , SW . Washington , D C 2059 1 Attn : Hearin g Docke tClerk . AGC-43 0 Wilbu rWrigh t Building—Roo m 2W100 0 -CXA-j c Re : 'Bel l Helicopte rTextro n Inc . otoH ^ l U ^ CaseNo.2010SWl9007 2 ^ '"^' ^ Enclose d herewit h pleas e fin d a cop yo fa reques t fo rhearing , th e original , an d on e cop y o fth e Complain t i n th e above-reference d proceeding . Th e FA Arequest s tha t th e hearin g i n thi s matte rb e hel d i n th e Fort Worth , Texas , area , an d expect s tha t th e hearin g wil l las ton e (1 ) day . Pleas e addres s al l communication s fo rth e FA At o th e undersigned , at : Federa l Aviatio n Administratio n Southwes t Region , ASW-7E4 , A C Offic e o fth e Regiona l Counse l 260 1 Meacha m Boulevar d Fort Worth , T X 7613 7 Telephone : (817)222-507 1 FAX: (817)222-5092/594 6 Sincerely , mn]eni : Chenrteu l Attorns ^ Safet yEnforcemen tBranc h Enclosed ; Reques t fo rHearin g

Complain t11/03/201 1 10:2 3 FAX202493514 2 FA A- DMS i2|002/00 S

U.S . DEPARTMEN TO F TRANSPORTATIO N FEDERA LAVIATIO N ADMINISTRATIO N

I n th e Matte rof : BEL LHELICOPTE R TEXTRO N INC . ) FA ADOCKE TNO . ) JUDG E NO TASSIGNE D COMPLAIN T Th e Federa l Aviatio n Administratio n (FAA) , b ycounsel , hereb yfile s it s Complaint , pursuan t t o Rul e 20 8 o fth e Rule s o fPractic e (1 4 C.F.R . 13.208) , an d state s a s follows : I . 1 O n Octobe r4 , 2011 , Responden t Bel l Helicopte rTextron , Inc. , wa s advise d throug h a Fina l Notic e o fPropose d Civi l Penalt ytha tth e FA Apropose d t o asses s a civi l penalt yi n th e amoun t o f$26 , 250 . 2 . O n Octobe r17 . 2011 , Responden t Bel l Helicopte rTextron , Inc. . submitte d a writte n reques tfo ra hearing .

1 . Bel l Helicopte rTextron , Inc. , (hereinafte r"Bell" ) i s th e holde ro fAi r Carrie rOpei^atin g Certificat e No . B1HR300 N issue d pursuan tt o Par t14 5 o fth e Federa l Aviatio n Regulation s (FAR) , authorizin g it t o operat e a s a n approve d repai r station .n/03/201 1 10:2 3 FAX202493514 2 FA A^ DU S 0003/00 6

2 . Fro m Jun e 2 2 unti l Jun e 25 . 2010 . Federa l Aviatio n Administratio n personne l fro m th e Alliance-For t Wort h Distric t Offic e conducte d a n audi t o fth e Bel l Helicopte rRepai rStation , a t Roanoke , Texas . 3 . Th e audi t reveale d tha tBel l Helicopte rdi d no tfollo wProcedur e 7.0 , sectio n 1.3 , o fit s Inspectio n Procedur e Manua l whe n th e genera l manage rfaile d t o appl yhi s signatur e t o eac h pag e o fth e trainir\ g manual . 4 . A s a resul t o fth e audi t i t wa s als o determine d tha tBel l Helicopte rdi d no t maintai n a curren tInspectio n Procedure s Manua l whe n procedur e 4. 0 reference d a regulatio n i n th e dutie s an d responsibilitie s sectio n whic h wa s n o longe rcurren to n th e da yo finspection . 5 . Wor k

Orde rfor m X6034 7 wa s no t bein g use d a s require d b yth e Bel l Helicopte rQualit yAssuranc e Inspectio n Bulleti n FLT-19 . 6 . Procedur e 5. 0 o fth e Inspectio n Procedure s Manual . (Operations , Housings , an d Facilities ) wa s foun d t o no t hav e bee n update d t o reflec t th e curren t us e o farea s sinc e th e repai rstatio n move d t o th e Roanok e facility . 7 . Bell' s maintenanc e personne l faile d t o follo wit s qualit ycontro l syste m whe n the yfaile d follo wth e Inspectio n Procedur e Manual .

1 . B yreaso n o fth e foregoin g fact s an d circumstances . Responden tBel l Helicopte rTextron , Inc. . violate d th e followin g Federa l Aviatio n Regulation s (FARs) :

a . Sectio n 145.207(a) » i n tha t a certificate d repai rstatio n mus t prepar e an d follo wa repai rstatio n manua l acceptabl e t o th e FAA .n/03/201 1 1 0 2 3 FAX202493514 2 FA A- DW S 0004/00 6

b . Sectio n 145.207(b) , i n tha t a certificate d repai rstatio n mus t maintai n a curren t repai rstatio n manual .

c . Sectio n 145.211(b) , i n tha t repai rstatio n personne l mus t follo w th e qualit ycontro l syste m whe n performin g maintenance , preventiv e maintenance , o ralteration s unde rth e repai rstatio n certificat e an d operation s specifications . 2 . Pursuan t t o 4 9 U.S. C §46301 . Responden t Bel l Helicopte rTextro n Inc. , i s subjec t t o a civi l penalt yno t t o excee d $25,00 0 fo reac h violatio n noted . 3 . Unde rth e fact s an d circumstance s o fthi s case , a civi l penalt yo f $26,25 0 i s appropriate . WHEREFORE , th e Agency , b ycounsel , respectfull yrequest s tha t th e Administrativ e La wJudg e ente ra n orde rtha t Responden tBel l Helicopte rTextro n Inc. . b e assesse d a civi l penalt yi n th e amoun to f$26,250 . Respectfull ysubmitte d thi s 20^da yo fOctober , 2011 . DAVI D L . DONNEL L Regiona l Counse l Soutt>wes t Regio n 4Kr\f\\en m Cherrnau i Ag e ricy/Attorne y (817^-222-507 1 FA X(817 ) 222-5945/4 6n/03/201 1 1 0 2 3 FAX202493514 2 FA A- DMS 0005/OO B

NOT E T O RESPONDENT : Pursuan t t o Sectio n 13.20 9 o fth e Rule s o fPractic e fo rFAACivi l Penalt yActions , a Responden t shal l fil e a writte n answe rt o th e complaint , no tlate rtha n 3 0 day s afte r servic e o fth e complaint . Th e answe rmus tb e date d an d signe d an d ma yb e typewritte n o rlegibl yhandwritten . Aperso n filin g a n answe rshal l personall ydelive r o rexpedite d courie rth e origina l an d on e cop yo fth e answe rfo rfilin g wit h th e hearin g docke tcler k

at : Federa l Aviatio n Administration , 60 0 Independenc e Ave. , S.W. , Wilbu rWrigh t Building—Suit e 2W1000 , Washington , D C 20591 , Attn ; Hearin g Docke t Clerk . AGC-43 0 o rvi a U.S . Mai l a t Federa l Aviatio n Administration , 80 0 Independenc e Avenue , S.W. , Washington . D C 20591 , Attn : Hearin g Docke tClerk , AGC-430 , Wilbu rWrigh t Building—Suit e 2W1000 . Th e perso n filin g a n answe r shoul d sugges t a locatio n to rth e hearin g whe n filin g th e answer . Th e perso n filin g a n answe rshal l serv e a cop yo fth e answe ro n th e agenc yattorne ywh o file d th e complaint . Aperso n filin g a n answe rshal l admit , deny , o rstat e tha tth e perso n i s withou t sufficien t knowledg e o rinfonmatio n t o admi to rdeny , eac h numbere d paragrap h o f th e complaint . Agenera l denia l o fth e complain t i s deeme d a failur e t o fil e a n answer . Aperson' s failur e t o fil e a n answe rwithou t goo d caus e shal l b e deeme d a n admissio n o fth e trut h o feac h allegatio n containe d i n th e complaint . Fo ra ful l tex t o fSectio n 13.209 , se e th e cop yo fth e Rul e o fPractic e previousl y provide d t o you .n/03/201 1 10:2 3 FAX202493514 2 FA A TOM S gjOOB/OO B

CERTIFICAT E O F SERVIC E I hereb ycertif ytha t th e foregoin g Complain t ha s bee n maile d thi s dat e b y Certifie d Mail . Retur n Receip tRequested , to : Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , SW . Washington . D C 2059 1 Attn : Hearin g Docke tClerk . AGC-43 0 Wilbu rWrigh tBuilding—Roo m 2W100 0 an d Jennife rE . Trock , Esq . Pillsbury , Winthro p Sha wPitma n LL P 230 0 N Street , N W Washington , D C 20037-112 2 

# zii^Lj4< u ^M>*^ ^ Marquitf a Robinson , Paralega l Specialis t Federa l Aviatio n Administratio n Southwes t Regio n For t Worth , T X7613 7 Date : Octobe r20 . 201 1