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                                                                EXHIBIT 3(ii)(a)
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                                    BY-LAWS

                                       OF

                                SYNTELLECT INC.

                 AS AMENDED AND RESTATED THROUGH AUGUST 6, 2002
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                              AMENDED AND RESTATED

                                    BY-LAWS

                                       OF

                                SYNTELLECT INC.

                               ARTICLE I. OFFICES

            Section 1.01 REGISTERED OFFICE. The corporation shall maintain an
office within the State of Delaware, which shall be the office of its registered
agent.

            Section 1.02 OTHER OFFICES. The corporation may have other offices
either within or without the State of Delaware at such place or places as the
Board of Directors may from time to time determine or the business of the
corporation may require.

                      ARTICLE II. MEETINGS OF STOCKHOLDERS

            Section 2.01 ANNUAL MEETINGS. Annual meetings of stockholders for
the election of directors and for such other business as may properly come
before the meeting, shall be held at such place, either within or without the
State of Delaware, and at such time and date as the Board of Directors, by
resolution, shall determine and as set forth in the notice of the meeting. At
each annual meeting, the stockholders entitled to vote shall elect a Board of
Directors and may transact such other corporate business as may properly come
before the meeting.

            Section 2.02 OTHER MEETINGS. Meetings of stockholders for any
purpose other than the election of directors may be held at such time and place,
within or without the State of Delaware, as shall be stated in the notice of the
meeting.

            Section 2.03 VOTING. Except as otherwise provided in the Certificate
of Incorporation, each stockholder entitled to vote in accordance with the terms
of the Certificate of Incorporation and in accordance with the provisions of
these By-laws shall be entitled to one vote, in person or by proxy, for each
share of common capital stock held by such stockholder. No proxy shall be voted
after three years from its date unless such proxy provides for a longer period.
Upon demand of any stockholder or director, the vote for directors and the vote
upon any question before the meeting shall be by ballot. In the absence of such
demand, voting may be by voice vote. All elections for directors shall be
decided by plurality vote of the shares present at the meeting in person or by
proxy and entitled to vote on the election of directors, meaning that those
nominees with the highest number of votes shall be elected. All other matters
shall be decided by majority vote of the shares present at the meeting in person
or by proxy and entitled to vote on such matters, unless otherwise required by
the Certificate of Incorporation or the laws of the State of Delaware.

            A complete list of the stockholders entitled to vote at the ensuing
election, arranged in alphabetical order, with the address of each, and the
number of shares held by each, shall be open to the examination of any
stockholder, for any purpose germane to the meeting, during ordinary business
hours, for a period of at least ten days prior to the meeting, either at a place
within the city where the meeting is to be held, which place shall be specified
in the notice of the meeting, or, if not so specified, at the place where the
meeting is to be held. The list shall also be produced and kept at the time and
place of the meeting during the whole time thereof, and may be inspected by any
stockholder who is present.

            Section 2.04 QUORUM. Except as otherwise required by law, by the
Certificate of Incorporation or by these By-laws, the presence, in person or by
proxy, of stockholders holding a majority of the stock of the corporation
entitled to vote shall constitute a quorum at all meetings of the stockholders.
In case a quorum shall not be present at any meeting, a majority in interest of
the stockholders entitled to vote thereat, present in person or by proxy, shall
have


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power to adjourn the meeting from time to time, without notice other than
announcement at the meeting, until a quorum shall be present. At any such
adjourned meeting at which a quorum is present, any business may be transacted
which might have been transacted at the meeting as originally noticed; but only
those stockholders entitled to vote at the meeting as originally noticed shall
be entitled to vote at any adjournment or adjournments thereof.

            Section 2.05 SPECIAL MEETINGS. Special meetings of the stockholders
of the corporation, for any purpose or purposes, unless otherwise prescribed
herein or by statute, may be called by the Chairman of the Board and shall be
called by the Secretary at the written request, or by resolution adopted by the
affirmative vote, of a majority of the Board of Directors. Such request shall
state the purpose or purposes of the proposed meeting. Stockholders of the
corporation shall not be entitled to request a special meeting of the
stockholders.

            Section 2.06 NOTICE OF MEETINGS. Written notice, stating the place,
date and time of the meeting, and the general nature of the business to be
considered, shall be given to each stockholder entitled to vote thereat at his
address as it appears on the records of the corporation, not less than ten or
more than sixty days before the date of the meeting.

            Section 2.07 CIRCUMSTANCES UNDER WHICH NOMINATION OF DIRECTORS BY
STOCKHOLDERS IS PERMITTED. Any stockholder entitled to vote for the election of
directors at a meeting may nominate persons for election as directors only if
written notice of such stockholder's intent to make such nomination is given,
either by personal delivery or by United States mail, postage prepaid, to the
Secretary of the corporation not later than (i) with respect to an election to
be held at an annual meeting of stockholders, 90 days in advance of such meeting
and (ii) with respect to any election to be held at a special meeting of
stockholders for the election of directors, the close of business on the seventh
day following the date on which notice of such meeting is first given to
stockholders. Each such notice shall set forth: (a) the name and address of the
stockholder who intends to make the nomination and of the person or persons to
be nominated; (b) a representation that the stockholder is a holder of record of
stock of the corporation entitled to vote at such meeting (including the number
of shares of stock of the corporation owned beneficially or of record by such
stockholder and the nominee or nominees) and intends to appear in person or by
proxy at the meeting to nominate the person or persons specified in the notice;
(c) a description of all arrangements or understandings between the stockholder
and each nominee and any other person or persons (naming such person or persons)
pursuant to which the nomination or nominations are to be made by the
stockholder including whether either the stockholder or the person or persons to
be nominated is an "affiliate" or "associate" of an "interested stockholder" as
such terms are defined in the Securities Exchange Act of 1934, and the identity
of such interested stockholder; (d) such other information regarding each
nominee proposed by such stockholder as would have been required to be included
in a proxy statement filed pursuant to the proxy rules of the Securities and
Exchange Commission had each nominee been nominated, or intended to be
nominated, by the Board of Directors; and (e) the written consent of each
nominee to serve as a director of the corporation if so elected. The chairman of
the meeting may refuse to acknowledge the nomination of any person not made in
compliance with the foregoing procedure.

            Section 2.08 STOCKHOLDER PROPOSALS. At any annual or special meeting
of stockholders, proposals by stockholders shall be considered only if advance
notice thereof has been timely given as provided herein and such proposals are
otherwise proper for consideration under applicable law and the Certificate of
Incorporation and By-laws of the corporation. Notice of any proposal to be
presented by any stockholder at any meeting of stockholders shall be delivered,
either by personal delivery or by United States mail, postage prepaid, to the
Secretary of the Corporation at its principal executive office (i) with respect
to an annual meeting of stockholders, not less than 90 days nor more than 120
days prior to the date of such meeting, and (ii) with respect to a special
meeting of stockholders, not later than the close of business on the seventh day
following the date on which notice of such meeting is first given to
stockholders. Any stockholder who gives notice of any such proposal shall
deliver therewith the text of the proposal to be presented and a brief written
statement of the reasons why such stockholder favors the proposal and setting
forth such stockholder's name and address, the number and class of all shares of
each class of stock of the corporation beneficially owned by such stockholder
and any material interest of such stockholder in the proposal (other than as a
stockholder). As used herein, shares "beneficially owned" shall mean all shares
as to which such person, together with such person's affiliates and associates
(as defined in Rule 12b-2 under the Securities Exchange Act of 1934), may be
deemed to beneficially own pursuant to Rules 13d-3 and 13d-5 under the
Securities Exchange Act of 1934, as well as all shares as to which such person,
together with such person's affiliates and associates, has the right to become
the


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beneficial owner of pursuant to any agreement or understanding, or upon the
exercise of warrants, options or rights to convert or exchange (whether such
rights are exercisable immediately or only after the passage of time or the
occurrence of conditions). The person presiding at the meeting, in addition to
making any other determinations that may be appropriate to the conduct of the
meeting, shall determine whether such notice has been duly given and shall
direct that proposals not be considered if such notice has not been given.


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            Section 2.09 Organization and Conduct of Meetings.

            (a)   Meetings of stockholders shall be presided over by the
Chairman of the Board, if any, or in his or her absence by the Vice Chairman of
the Board, if any, or in his or her absence by the President, or in his or her
absence by a Vice President, or in the absence of the foregoing persons by a
chairman designated by the Board of Directors, or in the absence of such
designation by a chairman chosen at the meeting. The Secretary shall act as
secretary of the meeting, but in his or her absence the chairman of the meeting
may appoint any person to act as secretary of the meeting.

            (b)   The date and time of the opening and the closing of the polls
for each matter upon which the stockholders will vote at a meeting shall be
announced at the meeting by the person presiding over the meeting. The Board of
Directors may adopt by resolution such rules and regulations for the conduct of
the meeting of stockholders as it shall deem appropriate. Except to the extent
inconsistent with any such rules and regulations as adopted by the Board of
Directors, the chairman of any meeting of stockholders shall have the right and
authority to convene and to adjourn the meeting, to prescribe such rules,
regulations and procedures and to do any and all such acts as, in the judgment
of such chairman, are appropriate for the proper conduct of the meeting. Such
rules, regulations or procedures, whether adopted by the Board of Directors or
prescribed by the chairman of the meeting, may include, without limitation, (i)
the establishment of an agenda or order of business for the meeting; (ii) rules
and procedures for maintaining order at the meeting and the safety of those
present; (iii) limitations on attendance at or participation in the meeting to
stockholders of record of the corporation, their duly authorized and constituted
proxies or such other persons as the chairman of the meeting shall determine;
(iv) restrictions on entry to the meeting after the time fixed for the
commencement thereof; and (v) limitations on the time allotted to questions or
comments by participants. Unless and to the extent determined by the Board of
Directors or the chairman of the meeting, meetings of stockholders shall not be
required to be held in accordance with the rules of parliamentary procedure.

ARTICLE III. DIRECTORS

            Section 3.01 NUMBER. The number of directors of this corporation
shall be a minimum of three (3) and a maximum of twelve (12) persons. The Board
of Directors shall have sole authority to determine the number of directors,
within the limits set forth herein, and may increase or decrease the exact
number of directors from time to time by resolution duly adopted by such Board.
No decrease in the number of directors shall have the effect of shortening the
term of any incumbent director.

            Section 3.02 CLASSIFICATION OF BOARD. The Board of Directors shall
be divided into three classes, in respect to term of office, each class to
contain as nearly as possible one third (1/3) of the whole number of the Board.
The term of office of the first class shall expire at the next succeeding annual
meeting, of the second class one year thereafter, and the third class two years
thereafter, and at each annual election, directors shall be chosen for a full
term to succeed those whose terms expire.

            Section 3.03 RESIGNATIONS. Any director, member of a committee or
other officer may resign at any time. Such resignation shall be made in writing,
and shall take effect at the time specified therein, and if no time be
specified, at the time of its receipt by the President or Secretary. The
acceptance of a resignation shall not be necessary to make it effective.

            Section 3.04 VACANCIES. Vacancies on the Board and newly created
directorships resulting from any increase in the authorized number of directors,
may be filled by a majority of the directors then in office, although less than
a quorum, or by a sole remaining director. If at any time, the corporation has
no directors in office, then any officer or stockholder, or an executor,
administrator, trustee or guardian of a stockholder, may call a special meeting
of stockholders for the purpose of filling vacancies in the Board of Directors.

            Section 3.05 POWERS. The Board of Directors shall exercise all of
the powers of the corporation except such as are by law, or by the Certificate
of Incorporation of the corporation or by these By-laws conferred upon or
reserved to the stockholders.


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            Section 3.06 MEETINGS. Regular meetings of the directors may be held
without notice at such place and times or solely by remote or electronic
communication as shall be determined from time to time by resolution of the
directors. Special meetings of the Board may be called by the Chairman of the
Board or the President or by the Secretary upon receipt of a written request
from two directors. Notice of such special meeting shall be given at least two
days in advance of the meeting to each director, and shall be held at such place
or places or solely by remote or electronic communication as shall be stated in
the notice of the meeting. Members of the Board of Directors or any committee
designated by such Board may participate in a meeting of the Board or Committee
by means of telephone conference, video conference or similar communication
equipment by means of which all persons participating in the meeting can hear
each other, and participation pursuant to this section shall constitute presence
at such meeting.

            Section 3.07 QUORUM. A majority of the directors shall constitute a
quorum for the transaction of business. If at any meeting of the Board there
shall be less than a quorum present, a majority of those present may adjourn the
meeting from time to time until a quorum is obtained, and no other notice
thereof need be given other than by announcement at the meeting which shall be
so adjourned.

            Section 3.08 COMPENSATION. Directors shall not receive any stated
salary for their services as directors or as members of committees, but by
resolution of the Board a fixed fee and expenses of attendance may be allowed
for attendance at each meeting. Nothing herein contained shall be construed to
preclude any director from serving the corporation in any other capacity as an
officer, agent or otherwise, and receiving compensation therefor.

            Section 3.09 ACTION WITHOUT MEETING. Any action required or
permitted to be taken at any meeting of the Board of Directors, or of any
committee thereof, may be taken without a meeting, if a written consent thereto
is signed by all members of the Board, or of such committee, as the case may be.

            A telegram, cablegram, e-mail or other electronic transmission
consenting to an action to be taken and transmitted by a director shall be
deemed to be written, signed and dated for purposes of this section, provided
that any such telegram, cablegram or other electronic transmission sets forth or
is delivered with information from which the corporation can determine (a) that
the telegram, cablegram or other electronic transmission was transmitted by the
director and (b) the date on which such director transmitted such telegram,
cablegram or electronic transmission.

            Any copy, facsimile or other reliable reproduction of a consent in
writing may be substituted or used in lieu of the original writing for any and
all purposes for which the original writing could be used, provided that such
copy, facsimile or other reproduction shall be a complete reproduction of the
entire original writing. The consent may be in one or more counterparts so long
as each shareholder, director or committee member signs one of the counterparts.
The signed consent shall be placed in the minute books of the corporation.

            Section 3.10 EXECUTIVE COMMITTEE. The Board may establish an
Executive Committee consisting of no less than three (3) members. The Chairman
of the Board or the President shall be a member of the Executive Committee. In
addition, the Board of Directors shall elect from its members the remaining
members of the Executive Committee.

            The Executive Committee shall have and may exercise in the intervals
between the meetings of the Board of Directors, all the powers of the whole
Board of Directors in its management of the affairs and business of the
corporation, except the power or authority to:

            (a)   amend the Certificate of Incorporation;

            (b)   adopt any agreement of merger or consolidation;

            (c)   recommend to stockholders the sale, lease or exchange of all
or substantially all of the corporation's property and assets;

            (d)   recommend to stockholders a dissolution of the corporation or
a revocation of a dissolution;


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            (e)   amend the By-laws;

            (f)   appoint or remove a member of any committee established by the
Board of Directors, fill vacancies on the Board of Directors, remove an officer
elected by the Board of Directors, or raise or lower any officer's salary; or

            (g)   declare dividends or authorize the issuance of stock.

            Meetings of the Executive Committee may be called at any time by the
Chairman of the Board or President, as appropriate, and shall be held at the
general office of the corporation or at such other place, within or without the
State of Delaware, or solely by remote or electronic communication, as the
Chairman of the Board or President, as appropriate, may designate, on not less
than one (1) day's notice to each member of the Executive Committee, given
either personally by telephone, by mail, by telegram or by telex.

            Section 3.11 OTHER COMMITTEES. The Board of Directors may, by
resolution or resolutions adopted by the affirmative vote of a majority of the
whole Board of Directors, designate one or more other committees, each committee
to consist of two or more directors, which to the extent provided in said
resolution or resolutions shall have and may exercise the powers and authority
of the Board of Directors in the management of the business and affairs of the
corporation. Such committee or committees shall have such name or names as may
be determined from time to time by resolutions adopted by the Board of
Directors.

            Section 3.12 COMMITTEES IN GENERAL. Except as otherwise provided in
these By-laws, each committee shall adopt its own rules governing the time,
place and method of holding its meetings and the conduct of its proceedings and
shall meet as provided by such rules or by resolution of the Board of Directors.
Unless otherwise provided by these By-laws or any such rules or resolutions,
notice of the time and place of each meeting of a committee shall be given to
each member of such committee as provided in Section 3.06 of these By-laws with
respect to notices of special meetings of the Board of Directors. Each committee
shall keep regular minutes of its proceedings and report the same to the Board
of Directors when required. Any member of any committee, other than a member
thereof serving ex-officio, may be removed from such committee either with or
without cause, at any time, by resolution adopted by the affirmative vote of a
majority of the whole Board of Directors at any meeting thereof. Any vacancy in
any committee shall be filled by the Board of Directors in the manner prescribed
by these By-laws for the original appointment of the members of such committee.

                              ARTICLE IV. OFFICERS

            Section 4.01 OFFICERS. The officers of the corporation shall be a
Chairman of the Board of Directors, a Chief Executive Officer, a President, a
Treasurer, and a Secretary, all of whom shall be elected by the Board of
Directors and who shall hold office until their successors are elected and
qualified. In addition, the Board of Directors may elect one or more Vice
Presidents and such Assistant Secretaries and Assistant Treasurers as they may
deem proper. None of the officers of the corporation need be directors. The
officers shall be elected at the first meeting of the Board of Directors after
each annual meeting. Two or more offices may be held by the same person.

            Section 4.02 OTHER OFFICERS AND AGENTS. The Board of Directors may
appoint such other officers and agents as it may deem advisable, who shall hold
their offices for such terms and shall exercise such powers and perform such
duties as shall be determined from time to time by the Board of Directors.

            Section 4.03 CHAIRMAN OF THE BOARD. The Chairman of the Board shall
report to the Board of Directors and shall have such powers and duties as are
delegated to him by the Board. In addition, he shall preside at meetings of the
stockholders and of the Board of Directors. If the Chairman is unable to preside
at any stockholder meeting, the provisions of Section 2.09(a) of these By-laws
shall govern.

            Section 4.04 CHIEF EXECUTIVE OFFICER. The Chief Executive Officer
shall report to the Board of Directors, shall have the general powers and duties
of supervision, direction and management of the affairs and business of the
corporation usually vested in the chief executive officer of a corporation and
shall have other powers and perform


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such other duties as are delegated to him by the Board of Directors. He shall
have supervision, control and direction of all other officers of the corporation
subordinate to him.

            Section 4.05 PRESIDENT. The President shall report to the Board of
Directors, shall be the chief operating officer of the corporation, shall have
the general powers and duties of supervision and management usually vested in
the office of the President and chief operating officer of a corporation and
shall have such other powers and duties as are delegated to him by the Board of
Directors.

            Section 4.06 VICE PRESIDENT. Each Vice President shall have such
powers and shall perform such duties as shall be assigned to him by the
directors.

            Section 4.07 TREASURER. The Treasurer shall have the custody of the
corporate funds and securities and shall keep full and accurate account of
receipts and disbursements in books belonging to the corporation. He shall
deposit all moneys and other valuables in the name and to the credit of the
corporation in such depositories as may be designated by the Board of Directors.

            The Treasurer shall disburse the funds of the corporation as may be
ordered by the Board of Directors, or the President or Chairman, taking proper
vouchers for such disbursements. He shall render to the President and Board of
Directors at the regular meetings of the Board of Directors, or whenever they
may request it, an account of all his transactions as Treasurer and of the
financial condition of the corporation. If required by the Board of Directors,
he shall give the corporation a bond for the faithful discharge of his duties in
such amount and with such surety as the Board shall prescribe.

            Section 4.08 SECRETARY. The Secretary shall give, or cause to be
given, notice of all meetings of stockholders and directors, and all other
notices required by law or by these By-laws, and in case of his absence or
refusal or neglect so to do, any such notice may be given by any person
thereunto directed by the President, or by the directors, or stockholders, upon
whose requisition the meeting is called as provided in these By-laws. He shall
record all the proceedings of the meetings of the corporation and of the
directors in a book to be kept for that purpose, and shall perform such other
duties as may be assigned to him by the directors or the President. He shall
have the custody of the seal of the corporation and shall affix the same to all
instruments requiring it, when authorized by the directors or the President, and
attest the same.

            Section 4.09 ASSISTANT TREASURERS & ASSISTANT SECRETARIES. Assistant
Treasurers and Assistant Secretaries, if any, shall be elected and shall have
such powers and shall perform such duties as shall be assigned to them,
respectively, by the directors.

              ARTICLE V. INDEMNIFICATION OF DIRECTORS AND OFFICERS

            Section 5.01 GENERAL. The corporation shall indemnify any person who
was or is a party or is threatened to be made a party to any threatened,
pending, or completed action, suit, or proceeding, whether civil, criminal
administrative, or investigative (other than an action by or in the right of the
corporation) by reason of the fact that he is or was a director, officer,
employee or agent of the corporation, or is or was serving at the request of the
corporation as a director, officer, employee or agent of another corporation,
partnership, joint venture, trust or other enterprise, against expenses
(including attorneys' fees), judgments, fines and amounts paid in settlement
actually and reasonably incurred by him in connection with such action, suit or
proceeding if he acted in good faith and in a manner he reasonably believed to
be in or not opposed to the best interests of the corporation, and, with respect
to any criminal action or proceeding, had no reasonable cause to believe his
conduct was unlawful. The termination of any action, suit or proceeding by
judgment, order, settlement, conviction, or upon a plea of nolo contenders or
its equivalent, shall not, of itself, create a presumption that the person did
not act in good faith and in a manner which he reasonably believed to be in or
not opposed to the best interests of the corporation, and, with respect to any
criminal action or proceeding, had reasonable cause to believe that his conduct
was unlawful.

            Section 5.02 DERIVATIVE ACTIONS. The corporation shall indemnify any
person who was or is a party or is threatened to be made a party to any
threatened, pending or completed action or suit by or in the right of the


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corporation to procure a judgment in its favor by reason of the fact that he is
or was a director, officer, employee or agent of the corporation, or is or was
serving at the request of the corporation as a director, officer, employee or
agent of another corporation, partnership, joint venture, trust or other
enterprise, against expenses (including attorneys' fees) actually and reasonably
incurred by him in connection with the defense or settlement of such action or
suit if he acted in good faith and in a manner he reasonably believed to be in
or not opposed to the best interests of the corporation and except that no
indemnification shall be made in respect of any claim, issue or matter as to
which such person shall have been adjudged to be liable to the corporation
unless and only to the extent that the Court of Chancery of the State of
Delaware or the court in which such action or suit was brought shall determine
upon application that, despite the adjudication of liability but in view of all
the circumstances of the case, such person is fairly and reasonably entitled to
indemnity for such expenses which the Court of Chancery or such other court
shall deem proper.

            Section 5.03 INDEMNIFICATION IN CERTAIN CASES. To the extent that a
director, officer, employee or agent of the corporation has been successful on
the merits or otherwise in defense of any action, suit or proceeding referred to
in Sections 5.01 and 5.02, or in defense of any claim, issue or matter therein,
he shall be indemnified against expenses (including attorneys' fees) actually
and reasonably incurred by him in connection therewith.

            Section 5.04 PROCEDURE. Any indemnification under Sections 5.01 and
5.02 (unless ordered by a court) shall be made by the corporation only as
authorized in the specific case upon a determination that indemnification of the
director, officer, employee or agent is proper in the circumstances because he
has met the applicable standard of conduct set forth in such Sections 5.01 and
5.02. Such determination shall be made (a) by a majority vote of the directors
who are not parties to such action, suit or proceeding, even though less than a
quorum, or (b) by a committee of such directors designated by majority vote of
such directors, even though less than a quorum, or (c) if there are no such
directors, or if such directors so direct, by independent legal counsel in a
written opinion, or (d) by the stockholders.

            Section 5.05 ADVANCES FOR EXPENSES. Expenses incurred in defending a
civil or criminal action, suit or proceeding shall be paid by the corporation in
advance of the final disposition of such action, suit or proceeding upon receipt
of an undertaking by or on behalf of the director, officer, employee or agent to
repay such amount if it shall be ultimately determined that he is not entitled
to the indemnified by the corporation as authorized in this Article V.

            Section 5.06 RIGHTS NOT EXCLUSIVE. The indemnification and
advancement of expenses provided by or granted pursuant to, the other Sections
of this Article V shall not be deemed exclusive of any other rights to which
those seeking indemnification may be entitled under any law, bylaw, agreement,
vote of stockholders or disinterested directors or otherwise, both as to action
in his official capacity and as to action in another capacity while holding such
office.

            Section 5.07 INSURANCE. The corporation shall have power to purchase
and maintain insurance on behalf of any person who is or was a director,
officer, employee or agent of the corporation, or is or was serving at the
request of the corporation as a director, officer, employee or agent of another
corporation, partnership, joint venture, trust or other enterprise against any
liability asserted against him and incurred by him in any such capacity, or
arising out of his status as such, whether or not the corporation would have the
power to indemnify him against such liability under the provisions of this
Article V.

            Section 5.08 DEFINITION OF CORPORATION. For the purposes of this
Article V, references to "the corporation" include all constituent corporations
absorbed in consolidation or merger as well as the resulting or surviving
corporation so that any person who is or was a director, officer, employee or
agent of such a constituent corporation or is or was serving at the request of
such constituent as a director, officer, employee or agent of another
corporation, partnership, joint venture, trust or other enterprise shall stand
in the same position under the provisions of this Article V with respect to the
resulting or surviving corporation as he would if he had served the resulting or
surviving corporation in the same capacity.

            Section 5.09 OTHER DEFINITIONS. For purposes of this Article V,
references to "other enterprises" shall include employee benefit plans;
references to "fines" shall include any excise taxes assessed on a person with
respect to an employee benefit plan; and references to "serving at the request
of the corporation" shall include any


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service as a director, officer, employee or agent of the corporation which
imposes duties on, or involves services by, such director, officer, employee, or
agent with respect to an employee benefit plan, its participants, or
beneficiaries; and a person who acted in good faith and in a manner he
reasonably believed to be in the interest of the participants and beneficiaries
of an employee benefit plan shall be deemed to have acted in a manner "not
opposed to the best interests of the corporation" as referred to in this Article
V.

            Section 5.10 CONTINUATION OF RIGHTS. The indemnification and
advancement of expenses provided by, or granted pursuant to this Article V shall
continue as to a person who has ceased to be a director, officer, employee or
agent and shall inure to the benefit of the heirs, executors and administrators
of such person.

                            ARTICLE VI. MISCELLANEOUS

            Section 6.01 CERTIFICATES OF STOCK. A certificate of stock, signed
by the Chairman or Vice-Chairman of the Board of Directors, if they be elected,
President or Vice- president, and the Treasurer or an Assistant Treasurer, or
Secretary or an Assistant Secretary, shall be issued to each stockholder
certifying the number of shares owned by him in the corporation. When such
certificates are countersigned (1) by a transfer agent other than the
corporation or its employee, or (2) by a registrar other than the corporation or
its employee, the signatures of such officers may be facsimiles.

            Section 6.02 LOST CERTIFICATES. A new certificate of stock may be
issued in the place of any certificate theretofore issued by the corporation,
alleged to have been lost or destroyed, and the directors may, in their
discretion, require the owner of the lost or destroyed certificate, or his legal
representatives, to give the corporation a bond, in such sum as they may direct,
not exceeding double the value of the stock, to indemnify the corporation
against any claim that may be made against it on account of the alleged loss of
any such certificate, or the issuance of any such new certificate.

            Section 6.03 TRANSFER OF SHARES. The shares of stock of the
corporation shall be transferable only upon its books by the holders thereof in
person or by their duly authorized attorneys or legal representatives, and upon
such transfer the old certificates shall be surrendered to the corporation by
the delivery thereof to the person in charge of the stock and transfer books and
ledgers, or to such other person as the directors may designate, by whom they
shall be canceled and new certificates shall thereupon be issued. A record shall
be made of each transfer and whenever a transfer shall be made for collateral
security, and not absolutely, it shall be so expressed in the entry of the
transfer.

            Section 6.04 STOCKHOLDERS RECORD DATE. In order that the corporation
may determine the stockholders entitled to notice of or to vote at any meeting
of stockholders or any adjournment thereof, or to express consent to corporate
action in writing without a meeting, or entitled to receive payment of any
dividend or other distribution or allotment of any rights, or entitled to
exercise any rights in respect of any change, conversion or exchange of stock or
for the purpose of any other lawful action, the Board of Directors may fix, in
advance, a record date, which shall not be more than sixty nor less than ten
days before the date of such meeting, nor more than sixty days prior to any
other action. A determination of stockholders of record entitled to notice of or
to vote at a meeting of stockholders shall apply to any adjournment of the
meeting; provided, however, that the Board of Directors may fix a new record
date for the adjournment meeting.

            Section 6.05 DIVIDENDS. Subject to the provisions of the Certificate
of Incorporation, the Board of Directors may, out of funds legally available
therefor at any regular or special meeting, declare dividends upon the capital
stock of the corporation as and when they deem expedient. Before declaring any
dividend there may be set apart out of any funds of the corporation available
for dividends, such sum or sums as the directors from time to time in their
discretion deem proper for working capital or as a reserve fund to meet
contingencies or for equalizing dividends or for such other purposes as the
directors shall deem conducive to the interests of the corporation.

            Section 6.06 SEAL. A corporate seal shall not be requisite to the
validity of any instrument executed by or on behalf of the corporation. If a
corporate seal is nevertheless used, it shall bear the name of the corporation
and


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the words "Delaware - 1984". A corporate seal may be used by causing it or a
facsimile thereof to be impressed or affixed or reproduced.

            Section 6.07 FISCAL YEAR. The fiscal year of the corporation shall
be determined by resolution of the Board of Directors.


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            Section 6.08 CHECKS. All checks, drafts or other orders for the
payment of money, notes or other evidences of indebtedness issued in the name of
the corporation shall be signed by such officer or officers, agent or agents of
the corporation, and in such manner as shall be determined from time to time by
resolution of the Board of Directors.

            Section 6.09 NOTICE AND WAIVER OF NOTICE. Whenever any notice is
required by these By-laws to be given, personal notice is not meant unless
expressly so stated, and any notice so required shall be deemed to be sufficient
if given by depositing the same in the United States mail, postage paid,
addressed to the person entitled thereto at his address as it appears on the
records of the corporation and such notice shall be deemed to have been given on
the day of such mailing. Stockholders not entitled to vote shall not be entitled
to receive notice of any meetings except as otherwise provided by Statute.

            Whenever any notice whatever is required to be given under the
provisions of any law, or under the provisions of the Certificate of
Incorporation of the corporation or these By-laws, a waiver thereof in writing,
signed by the person or persons entitled to said notice, whether before or after
the time stated therein, shall be deemed equivalent thereto.

ARTICLE VII. AMENDMENTS

            These By-laws may be altered or repealed and By-laws may be made at
any annual meeting of the stockholders or at any special meeting thereof if
notice of the proposed alteration or repeal or Bylaw or By-laws to be made be
contained in the notice of such special meeting, by the affirmative vote of a
majority of the stock issued and outstanding and entitled to vote thereat, or by
the affirmative vote of a majority of the Board of Directors, at any regular
meeting of the Board of Directors, or at any special meeting of the Board of
Directors, if notice of the proposed alteration or repeal, or Bylaw or By-laws
to be made, be contained in the notice of such special meeting.

            The foregoing is a true and correct copy of the Amended and Restated
By-laws of Syntellect Inc. as duly adopted by the Board of Directors at a
meeting duly convened on August 6, 2002.



                                             /s/ Timothy P. Vatuone
                                             -----------------------------------
                                             Timothy P. Vatuone, Secretary


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