Secretary of

Transportation

Rodney S. Slater

message from the secretary

I am very proud of the progress the FAA has made on its

Reinvention Journey. America has the safest skies in the

world. An unprecedented increase in air travel is projected in

the first quarter of the 21st century. The public wants and

expects a safe and reliable aviation system that has the

capacity to meet this challenge. By focusing attention on

achieving results real, tangible progress has been made in

safety, security, and system efficiency.

I congratulate the men and women of the FAA for their

leadership, vision, commitment, and hard work. They are

leading the FAA and the aviation system into a new

tomorrow. Common sense government, as Vice President

Gore defines it, is the keystone of the agency's effort. FAA

has put the users first, continually reinventing how work is

done to ensure that it is effective and efficient. Much attention

continues to be given to the complicated nature of the system

and the evolving character of risk in order to improve safety,

security and reliability. The commitment to vision and

vigilance described in FAA's Reinvention Journey is

something in which we can all take pride.

But this is just the beginning. Now is the time for the FAA to

become even more effective and efficient in all of its

functions. I applaud FAA's contributions and invite you to

join with me in celebrating these accomplishments. I

challenge the FAA to rededicate itself to its Reinvention

Journey and look for still more opportunities to reinvent itself.

With that kind of increased commitment, building on the good

beginning that's been made, the best is yet to come.

FAA Administrator

Jane F. Garvey

message from the administrator

In 1993, President Clinton asked Vice President Gore to make

government work better and cost less. The FAA is doing just

that - improving service and response to the American public.

The FAA's mission is very complex - 110,000 takeoffs and

landings and 55,000 en route operations occur daily in

addition to 1.6 million passenger enplanements a day. The

work the FAA does directly impacts the public and the

aircraft industry. The agency will continue to reinvent the

world's most complex and efficient aviation system.

The FAA has changed its focus from process to results. The

FAA's focus is on the core missions of safety, security, and

system efficiency, but we have also reformed administrative

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processes such as personnel and acquisition systems so that

they are more efficient.

The FAA's Reinvention Journey has been exciting and is one

of which we are proud. The list of achievements below is

testimony to the ingenuity FAA's employees. The list includes

concrete examples of what can be accomplished when we

work together to make the FAA work better and cost less. The

public expects, and the FAA is delivering, an aviation system

that is safe and secure with the reliability and capacity to

serve well into the 21st Century.

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