My HealtheVet—VA’s Online 

Personal Health Record

My HealtheVet is VA’s award-winning 

online Personal Health Record (PHR), 

located at www.myhealth.va.gov. It offers 

users anywhere, any time internet access 

to health care information, resources, and 

tools. Launched nationwide in 2003, My 

HealtheVet is the gateway to web-based 

tools that empower Veterans to become 

active partners in their health care. With 

My HealtheVet, users access trusted, 

secure, and informed VA health and 

benefits information, at their convenience. 

1	Type www.myhealth.va.gov in the 

address bar on your web browser, and 

then press Enter. This takes you to VA’s 

My HealtheVet website.

2	On the right-hand side of the screen, 

click the Register Today button. 

Complete the registration page, 

and review and accept the Terms & 

Conditions and the Privacy Policy for 

using the My HealtheVet website.

3	Log into your My HealtheVet account 

and begin to create your PHR.

4	Begin using My HealtheVet to access 

VA health care and services at your 

convenience to better manage your 

health. Also, if you are a VA patient, 

take some time to watch the In-Person 

Authentication (IPA) video online.

5	Bookmark www.myhealth.va.gov as a 

favorite and make a note, if you are a 

VA patient, to get an upgraded account 

during your next VA clinic visit to get the 

most out of your PHR.

IB 10-274, P96327 | Revised 02/10

Secure Messaging

Secure Messaging through My HealtheVet is a web-based message system that allows 

participating VA patients and VA health care teams to communicate non-urgent, health 

related information in a private and safe computer environment. Secure Messaging is not 

e-mail, but an encrypted, secure communication tool available through My HealtheVet. 

Participating users may access Secure Messaging 24 hours a day, 7 days a week on 

www.myhealth.va.gov. Secure Messaging is based on proven and widely accepted standards 

in the health care industry. Users who have an upgraded account known as an In-Person 

Authentication, or IPA, may use Secure Messaging at participating VA facilities. It is being 

implemented as a phased release for VA health care teams and clinics through 2010. 

Benefits of Secure Messaging

` Promotes a partnership between the patient and their health care team

` Provides a safe, alternative communication means that is convenient and flexible

` Reduces the need for telephone calls and waiting on hold

` May decrease unscheduled clinic walk-in visits

` Provides a timely response

Upgrade Your Account Today

To get the most out of My HealtheVet, VA patients are 

urged to visit their local VA health care facility to 

get an upgraded account, known as In-Person 

Authentication (IPA). Before VA patients 

can refill their VA medications by name, 

access their VA Wellness Reminders, 

and participate in the future features 

of My HealtheVet, Veterans need 

to complete the IPA process (takes 

approximately 10 minutes) as a 

security measure. The purpose 

of the one-time IPA process is 

to verify the Veteran’s identity, 

in-person. This complies with 

VA policy and protects Veterans’ 

identities. It’s a simple process that 

will enhance a Veteran’s use of My 

HealtheVet and allow access to other 

features as they become available. 

My Health, My Care: 24/7 Access to VA

>Online 

My Health, My Care: 24/7 Access to VA

>Online 

Veterans Health Administration | Office of Health Information

www.va.gov

Improving 2-way Communication

Register Today!

Start Here

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