I 

113TH CONGRESS 

1ST SESSION H. R. 2528 

To establish a task force in the Department of Veterans Affairs to assess 

the retention and training of claims processors. 

IN THE HOUSE OF REPRESENTATIVES 

JUNE 26, 2013 

Ms. TITUS (for herself and Mr. HORSFORD) introduced the following bill; 

which was referred to the Committee on Veterans’ Affairs, and in addition to the Committee on Oversight and Government Reform, for a period 

to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee 

concerned 

A BILL 

To establish a task force in the Department of Veterans 

Affairs to assess the retention and training of claims 

processors. 

1 Be it enacted by the Senate and House of Representa2 tives of the United States of America in Congress assembled, 

3 SECTION 1. ESTABLISHMENT OF TASK FORCE ON RETEN4 TION AND TRAINING OF DEPARTMENT OF 

5 VETERANS AFFAIRS CLAIMS PROCESSORS 

6 AND ADJUDICATORS. 

7 (a) ESTABLISHMENT.—The Secretary of Veterans 

8 Affairs shall establish a task force to assess retention and 


tjames on DSK6SPTVN1PROD with BILLS
2 

•HR 2528 IH

1 training of claims processors and adjudicators that are 

2 employed by the Department of Veterans Affairs and 

3 other Federal agencies and departments. 

4 (b) COMPOSITION.—The task force shall be composed 

5 of the following: 

6 (1) The Secretary of Veterans Affairs. 

7 (2) The Director of the Office of Personnel 

8 Management. 

9 (3) The Commissioner of Social Security. 

10 (4) An employee of the Department of Veterans 

11 Affairs selected by the Secretary of Veterans Affairs 

12 who is— 

13 (A) a veteran service representative; 

14 (B) a rating veteran service representative; 

15 or 

16 (C) a decision review officer. 

17 (5) An individual selected by the Secretary who 

18 represents an organization recognized by the Sec19 retary for the representation of veterans under sec20 tion 5902 of title 38, United States Code. 

21 (6) Such other individuals selected by the Sec22 retary who represent such other organizations and 

23 institutions as the Secretary considers appropriate. 

24 (c) DURATION.—The task force established under 

25 subsection (a) shall terminate not later than two years 


tjames on DSK6SPTVN1PROD with BILLS
3 

•HR 2528 IH

1 after the date on which the task force is established under 

2 such subsection. 

3 (d) DUTIES.—The duties of the task force are as fol4 lows: 

5 (1) To identify key skills required by claims 

6 processors and adjudicators to perform the duties of 

7 claims processors and adjudicators in the various 

8 claims processing and adjudication positions 

9 throughout the Federal Government. 

10 (2) To identify reasons for employee attrition 

11 from claims processing positions. 

12 (3) Not later than one year after the date of 

13 the establishment of the task force, to develop a 

14 Governmentwide strategic and operational plan for 

15 promoting employment of veterans in claims proc16 essing positions in the Federal Government. 

17 (4) To coordinate with educational institutions 

18 to develop training and programs of education for 

19 members of the Armed Forces to prepare such mem20 bers for employment in claims processing and adju21 dication positions in the Federal Government. 

22 (5) To identify and coordinate offices of the De23 partment of Defense and the Department of Vet24 erans Affairs located throughout the United States 

25 to provide information about, and promotion of, 


tjames on DSK6SPTVN1PROD with BILLS
4 

•HR 2528 IH

1 available claims processing positions to members of 

2 the Armed Forces transitioning to civilian life and to 

3 veterans with disabilities. 

4 (6) To establish performance measures to as5 sess the plan developed under paragraph (3), to as6 sess the implementation of such plan, and revise 

7 such plan as the task force considers appropriate. 

8 (7) To establish performance measures to 

9 evaluate the effectiveness of the task force. 

10 (e) REPORTS.— 

11 (1) SUBMITTAL OF PLAN.—Not later than one 

12 year after the date of the establishment of the task 

13 force, the Secretary of Veterans Affairs shall submit 

14 to Congress a report on the plan developed by the 

15 task force under subsection (d)(3). 

16 (2) ASSESSMENT OF IMPLEMENTATION.—Not 

17 later than 120 days after the termination of the task 

18 force, the Secretary shall submit to Congress a re19 port that assesses the implementation of the plan 

20 developed by the task force under subsection (d)(3). 

Æ 


tjames on DSK6SPTVN1PROD with BILLS