# United States Court of Appeals **for the Federal Circuit**

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THOMAS O. WARD, Petitioner,

v.
UNITED STATES POSTAL SERVICE, Respondent.

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2010-3021

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Petition for review of the Merit Systems Protection

Board in case no. PH0752090126-I-1.

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Decided: February 17, 2011

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M ATTHEW J. D OWD , Wiley Rein LLP, of Washington, DC, argued for petitioner. With him on the brief was

R OBERT J. S CHEFFEL . Of counsel on the brief was J OSEPH C HESTER , Caplan & Chester, of Pittsburgh, Pennsylvania.

M ATTHEW H. S OLOMSON , Trial Attorney, CommercialLitigation Branch, Civil Division, United States Department of Justice, of Washin gton, DC, argued for respondent. With him on the brief were T ONY W EST , Assistant Attorney General, J EANNE E. D AVIDSON , Director, and

K ENNETH M. D INTZER , Assistant Director. Of counsel wasWARD v. USPS 2

M ICHAEL J. E LSTON , Appellate Counsel, Office of theGeneral Counsel, United States Postal Service, of Washington, DC.

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Before R ADER

, Chief Judge , D YK and P ROST

, Circuit Judges

.
P ROST

, Circuit Judge

.

Petitioner Thomas O. Ward (“Ward”) petitions for review of the final decision of the Merit Systems Protection Board (“Board”) affirming the U.S. Postal Service’s (“Agency’s”) decision to remove him from employment.
Ward v. U.S. Postal Serv. , No. PH0752090126-I-1 (M.S.P.B. Aug. 31, 2009) (“ Final Decision ”). The Boardrecognized that the deciding official improperly considered Ward’s alleged past in stances of misconduct, which were conveyed to the deciding official through ex parte
communications and were not included in Ward’s Notice of Proposed Removal. The Board, however, erred in failing to consider whether this procedural error was harmful and in failing to addr ess the due process issues arising out of the ex parte communications. Accordingly, we vacate and remand for further proceedings consistent with this opinion.

B ACKGROUND

On August 19, 2008, Ward, a preference eligible Maintenance Mechanic for the Agency, was involved in an incident with a supervisor in which he shouted at her, acted in a manner that she perceived as threatening, and disobeyed her instructions to remain in her office (“August 19, 2008 Incident”). On August 29, 2008, the Agency issued a Notice of Proposed Removal, which proposedWARD v. USPS 3

Ward’s removal from employme nt with the Agency based on a single charge of improp er conduct arising out of the August 19, 2008 Incident. Th e Notice of Proposed Removal mentioned only the August 19, 2008 Incident as grounds for Ward’s removal; it did not reference any other misconduct by Ward.

On November 5, 2008, Dan O’ Hara, the deciding official (“Deciding Official”), issued a Letter of Decision,finding that the improper conduct charge was fully supported by the evidence and that removal was warranted in light of the relevant Douglas factors. Douglas v. Veterans Admin. , 5 M.S.P.B. 313 (1981) (d iscussing factors that supervisors must consider in determining an appropriate penalty to impose for an act of employee misconduct). Ward’s removal from the Agency was effective November 7, 2008.

On December 5, 2008, Ward appealed the Deciding
Official’s decision to the Boar d. At a hearing before the administrative judge on February 10, 2009, the Deciding
Official testified that before making his decision, he not only reviewed the Agency’s investigative documents regarding the August 19, 2008 Incident but also spoke with three supervisors and one manager who discussed prior incidents in which Ward exhibited “loud, belligerent, [and] intimidating behavior.” J.A. 138-39; see J.A. 135; J.A. 145-46. The Deciding O fficial admitted that Ward’s “recurring pattern of behavior” affected his analysis of

two Douglas factors, lowering the Deciding Official’s confidence in Ward’s ability to satisfactorily perform his duties and convincing the Deciding Official that Ward showed no potential for rehabilitation. J.A. 137; J.A. 140. Specifically, the Deciding Offi cial testified that “after speaking with [the supervisor involved in the August 19, 2008 Incident] and speaking with the other people as toWARD v. USPS 4

the pattern of conduct that [h e had] heard over the years,” he had little confidence that Ward could perform at a satisfactory level. J.A. 137. Further, in response to a question regarding Ward’s potential for rehabilitation, theDeciding Official testified, “[W]ith the pattern, the recurring pattern of behavior that [he] discovered in . . . [Ward’s] work record, [he] just didn’t see how . . . any kind of letter, warning, or suspension was going to mitigate any of that.” J.A. 140. Wa rd’s counsel objected to the Deciding Official’s testimony regarding Ward’s past misconduct on the grounds that Ward “wasn’t given any opportunity to explain anything about any prior conduct”
before his removal. J.A. 137-38. The administrative judge, however, allowed the testimony, finding it relevant to the Deciding Official’s penalty determination. J.A. 137-

38.

On March 16, 2009, the administrative judge issued an initial decision that sustained the improper conduct charge and affirmed the Agen cy’s removal of Ward. The administrative judge found that the Deciding Official properly considered Ward’s alleged past instances ofmisconduct because they “are precisely the types of nondisciplinary counselings a deciding official may use to enhance a penalty.” J.A. 27. The administrative judge
further determined that the discussions were not improper ex parte communication s because they were not “ofthe type that resulted in undue pressure upon [the Deciding Official] to rule in a particular manner.” J.A. 27.

Ward petitioned the Board for review of the administrative judge’s initial decision, arguing that the Agency failed to prove the improper conduct charge and that the penalty of removal was erroneous because, inter alia, the Deciding Official improperly considered alleged past
misconduct that was not included in the Notice of Pro-WARD v. USPS 5

posed Removal. Final Decision at 3-4. On August 31, 2009, the Board issued a final decision, which granted Ward’s petition for review as to the Agency’s penalty determination yet upheld the imposed penalty of removal.

Id. at 1, 3, 10. The Board fo und that the administrative judge, in analyzing the Deciding Official’s consideration of Ward’s alleged past miscondu ct, erred in two respects. Id. at 5. First, the Board conc luded that the administrative judge erred in finding that the Deciding Official was entitled to consider Ward’s alleged past misconduct in the penalty analysis. Id. The Board found that consideration of the alleged prior incidents as aggravating factors favoring an enhanced penalty was improper because the incidents were not included in the Notice of Proposed
Removal and were instead mentioned for the first time during Ward’s appeal to the Board. Id. Second, the Board determined that the administrative judge erred in analyzing whether the Deciding Official’s discussionsregarding this alleged prior misconduct constituted improper ex parte communications. Id. The Board reasoned that “[w]here an ex parte communication does not relate to the charge itself, but relate s instead to the penalty, the

Board has not considered such e rror to be [a] denial of due process of law . . . .” Id. at 5-6. The Board explained that, in these circumstances, it would “remedy the error by doing its own analysis of the penalty factors” to determine whether “removal is within the bounds of reasonableness, considering the pertinent factor s other than [Ward’s] past
work record.” Id. at 6. Upon independently reviewing the Douglas factors, the Board concluded that the penalty of
removal “does not exceed the tolerable limits of reasonableness.” Id. at 6-10. Therefore, despite finding that the Deciding Official erroneously considered Ward’s alleged prior misconduct and that the administrative judge erred in her penalty analysis, the Board sustained Ward’s removal from the Agency. Id. at 4-10.WARD v. USPS 6

Ward timely petitioned for review of the Board’s final decision in this court. We have jurisdiction pursuant to 28 U.S.C. § 1295(a)(9).

D ISCUSSION

“Our review of Board decisions is limited. We may only reverse a Board decision if we find the decision to be arbitrary, capricious, an abuse of discretion, or otherwise not in accordance with law; obtained without procedures required by law; or unsupported by substantial evidence.” Kahn v. Dep’t of Justice , 618 F.3d 1306, 1312 (Fed. Cir. 2010) (citing 5 U.S.C. § 7703(c )). We “must reverse a
decision of the Board if it . . . is not in accordance with the requirements of the Due Process Clause of the Fifth Amendment or any other constitutional provision.” Blank v. Dep’t of the Army , 247 F.3d 1225, 1228 (Fed. Cir. 2001).

The removal proceedings in this case present serious due process concerns and a violation of Agency procedure, both of which the Board erred in addressing. Ward’s Notice of Proposed Removal proposed his removal from the Agency based solely on his conduct during the August19, 2008 Incident. The Deciding Official, however, proceeded to have ex parte communications with three supervisors and one manager from the Agency during which he learned of several alleged past instances of misconduct by Ward. Although these prior incidents were not referenced in Ward’s Notice of Proposed Removal, leaving Ward entirely unaware that such incidents would be considered as grounds for his removal, the DecidingOfficial later admitted, in his testimony before the administrative judge, that these incidents had influenced his

decision that removal was wa rranted. Specifically, the Deciding Official testified that Ward’s “recurring pattern” of misconduct impacted his analysis of at least two Doug-WARD v. USPS 7

las factors, as it gave the Deciding Official little confidence in Ward’s ability to satisfactorily perform his duties and convinced the Deciding Official that Ward showed no potential for rehabilitation. J.A. 137; J.A. 140.

At worst, the Deciding Official’s ex parte communications violated Ward’s due process rights, automatically entitling him to a new removal proceeding free from any violation of his constitutional rights. The Board, however,erred in failing to analyze the due process issues presented in this case. At a minimum, the Deciding Official’s consideration of alleged past misconduct that was not included in the Notice of Proposed Removal violated Agency procedure, requiring a harmless error analysis. The Board properly recognized this procedural error. Yet the Board erred in concluding that it could “remedy the error” by performing its own penalty analysis in which it considered whether, in its view, the removal penalty was
“within the tolerable limits of reasonableness.” Final

Decision at 6, 10. We address the due process issues and the procedural error in turn. 1

1 At oral argument, the government repeatedly argued that Ward did not rais e the issue of the Agency’simproper consideration of Ward’s alleged past misconduct. Oral Arg. at 14:10- 23, 16:25-59, 18:17-22, 29:35- 30:01, 30:31-42, available at http://oralarguments.cafc.uscourts.gov/Audiomp3/2010- 3021.MP3. It is true that Wa rd did not fully address the implications of this error. Yet Ward’s brief quotes the Deciding Official’s testimony before the administrative judge, wherein he admitted that Ward’s alleged pattern of misconduct influenced his penalty determination, andargues that the Deciding Official’s penalty recommendation was erroneous because it was based on this improper evidence of past misconduct in violation of Agency procedure and due process. Pet’r’ s Br. 52-53. In addition to this reference to the error, there is no question that aWARD v. USPS 8

A

First, the Board erred in failing to address the due process concerns arising out of the Deciding Official’s ex parte communications regarding Ward’s alleged prior instances of misconduct, which were not mentioned in Ward’s Notice of Proposed Removal or otherwise referenced in the proceeding until the Deciding Official testified before the administrative judge that these incidents played a role in his penalty determination. Where a public employee has a property interest in continued

central focus of Ward’s appeal was the impropriety of the imposed penalty of removal and the penalty analysis. See Pet’r’s Br. 4, 39-54; Pet’r’s Re ply Br. 21-30. Therefore, to the extent that the legal implications of the Agency’simproper consideration of Ward’s alleged prior misconduct in its penalty analysis wa s “not discretely identified in the parties’ briefs,” we conclude that we may resolve the case on this issue because it is “inextricably linked to,and is thus ‘fairly included’ within, the questions presented.” City of Sherrill, N.Y. v. Oneida Indian Nation of N.Y. , 544 U.S. 197, 214 n.8 (2005); see Long Island Sav. Bank, FSB, v. United States , 503 F.3d 1234, 1244 (Fed. Cir. 2007). Further, the court notes that Ward’s counsel objected to the Deciding Official’s testimony regarding Ward’s alleged prior misconduct during the hearing before the administrative judge, the firs t time such misconduct was referenced in the proceeding, and Ward raised the issue in his petition for review before the Board. See Final Decision at 3-4; J.A. 137-38. The issue is therefore explicitly addressed in both the a dministrative judge’s initial decision and the Board’s final decision. See Final Decision at 5-6; J.A. 27. Thus , although not thoroughly briefed on appeal, the issu e has been raised and addressed throughout the proceeding. Moreover, after the issue was raised at oral argument, the government did not seek an opportunity for fu rther briefing. Under these circumstances, it is well within our discretion to decide the issue.WARD v. USPS 9

employment, the Due Process Clause of the Fifth Amendment requires that the employee be afforded notice “both of the charges and of the employer’s evidence” and an “opportunity to respond” before being removed from employment. Stone v. FDIC , 179 F.3d 1368, 1374-76 (Fed. Cir. 1999). In Stone v. FDIC , we established a standard for determining whether ex parte communications with a deciding official in the course of a public employee’s removal proceeding violate the employee’s due process rights. We recognized that “not every ex parte communication is a procedural defect so substantial and likely to cause prejudice that it undermines . . . due process.” Id. at 1376-77. Instead, “only ex parte communications that introduce new and material information to the deciding official” violate due process. Id. at 1377. We emphasizedthat the ultimate inquiry is whether the ex parte communication is “so substantial an d so likely to cause prejudice that no employee can fairly be required to be subjected to a deprivation of property under such circumstances.”

Blank , 247 F.3d at 1229; Stone , 179 F.3d at 1377.

Given the seriousness of a due process violation, we made clear that if the deciding official received “new andmaterial information” by means of ex parte communications, thereby violating the employee’s due process rights, the “violation is not subject to the harmless error test.”
Stone , 137 F.3d at 1377. Instead, the employee is automatically entitled to an “entirely new” and “constitutionally correct” removal proceeding. Id.

Here, the Board did not analyze the Deciding Official’s ex parte communications under the Stone framework to determine whether Ward’s due process rights were violated. Rather, the Boar d held that “[w]here an ex parte communication does not relate to the charge itself,

but relates instead to the penalty, the Board has notWARD v. USPS 10

considered such error to be [a ] denial of due process of law to be analyzed under the factors set forth in Stone .” Final

Decision at 5-6; see Biniak v. Soc. Sec. Admin. , 90 M.S.P.R. 682, 686-87 (2002). We reject as arbitrary and unsupportable the Board’s distinction between ex parte communications relating to the charge itself and ex parte communications relating to the penalty. Indeed, if ex parte communications influence a deciding official’s penalty determination, contributing to the enhancement of the penalty to removal, the communications impact the employee’s property interest in continued employment no less than if they relate to the underlying charge. Moreover, the distinction has no support in our case law.
Stone , referencing Supreme Court precedent, emphasized the importance of giving an employee notice of any aggravating factors supporting an enhanced penalty as well as a meaningful opportunity to address “whether the level of penalty to be imposed is appr opriate.” 179 F.3d at 1376. In our view, Stone thus makes clear that ex parte communications introducing information material to the penalty run astray of the due process requirements ofnotice and an opportunity to be heard. Ex parte communications that introduce “new and material information,” whether material to the merits of the underlying charge or material to the penalty to be imposed, violate due process. There is no constitutionally relevant distinction between ex parte communication s relating to the underlying charge and those relating to the penalty.

Accordingly, we remand this case to the Board to analyze, in the first instance, whether the ex parte communications between the Deciding Official and various Agency supervisors and managers undermined Ward’s procedural due process rights under Stone . “Specifically, the Board must analyze whether the ex parte communications in
this case introduced new and material information to theWARD v. USPS 11

[D]eciding [O]fficial.” 2 Id. If the Board finds that the
communications did introduce new and material information in violation of Ward’s due process rights, Ward must be afforded a “constitutionally correct removal procedure.”

Id. The Board may not excuse the constitutional violation

as harmless error. Id. at 1372-77 (remanding to theBoard for determination of whether ex parte communications violated the employee’s due process rights despite deciding official’s affidavit stating that “he would have

2 We note that the administrative judge found that the ex parte communications at issue in this case did not violate Ward’s due process rights because they were not “of the type that resulted in undue pressure upon [the Deciding Official] to rule in a particular manner.” J.A. 27. In Stone , we held that “whether the ex parte communications were of the type likely to result in undue pressure upon the deciding official to rule in a particular manner” is a relevant factor in determining whether the ex parte communications violated due process. Blank , 247 F.3d at 1229; Stone , 179 F.3d at 1377. This, however, is only one of several enumerated factors and is not the ultimate inquiry in the Stone analysis. See Blank , 247 F.3d at 1229; Stone , 179 F.3d at 1377. The administrative judge’s finding on this point is ther efore not a sufficient basis on which to conclude that the De ciding Official’s ex parte communications did not violate Ward’s due process rights.Further, the court notes that if the ex parte communications “were of the type likel y to result in undue pressure upon the deciding offici al,” this may well make itmore likely that the employee was deprived of due process. Yet the lack of such undue pressure may be lessrelevant to determining whether the ex parte communications deprived the employee of due process where, as here, the Deciding Official a dmits that the ex parte communications influenced his penalty determination. See J.A. 137; J.A. 140. Under th ese circumstances, the materiality of the ex parte communications appears to be selfevident from the Deciding Official’s admission.WARD v. USPS 12

concluded that [the employee] should be removed whether or not he had [received the ex parte communications].”).WARD v. USPS 13

B

Even if the Board, on remand, concludes that the ex parte communications did not rise to the level of a due process violation, the Agency ’s consideration of Ward’s alleged past instances of mi sconduct, without referencing these incidents in the Notice of Proposed Removal, was still a procedural error. As Stone recognized, “the Due Process Clause only provides the minimum process to which a public employee is entitled prior to removal.” 179 F.3d at 1377-78. “Public empl oyees are, of course, entitled to . . . other procedural protections . . . afforded them by statute, regulation, or agency procedure.” Id. at 1378. Section 752.404(f) of 5 C.F.R., the regulation governing Agency procedure for removal of qualified employees,including Ward, provides that “[i]n arriving at its decision, the agency shall not consider any reasons for actionother than those specified in the notice of proposed action.” See Douglas , 5 M.S.P.B. at 331 & n.65; 5 C.F.R. § 752.401(c). As such, it is a pr ocedural error, in violation of 5 C.F.R. § 752.404(f), for “an agency to rely on matters affecting the penalty it imposes without including those matters in the proposal notice.” Coleman v. Dep’t of Def.

, 100 M.S.P.R. 574, 579 (2005); see Turner v. U.S. Postal
Serv. , 85 M.S.P.R. 565, 569 (2000); Westmoreland v. Dep’t of Veterans Affairs , 83 M.S.P.R. 625, 628 (1999); 5 C.F.R. § 752.404(f). Thus, the Board in this case properly found that the Deciding Official erred in considering Ward’s alleged prior incidents of misconduct, which were not
included in the Notice of Pr oposed Removal, as grounds for imposing the penalty of removal. Final Decision at 5.

Despite recognizing this procedural error, the Board erred in concluding that it could “remedy the error” by performing an independent analysis of the Douglas factors to determine whether “removal is within the boundsWARD v. USPS 14

of reasonableness.” 3 Id. at 6. Instead, the Board was required to run a harmless error analysis to determine whether the procedural error required reversal. The Civil Service Reform Act provides that the Board may notsustain an agency decision if the employee “shows harmful error in the application of the agency’s procedures in arriving at such decision.” 5 U.S.C. § 7701(c)(2)(A); Diaz v. Dep’t of the Air Force , 63 F.3d 1107, 1109 (Fed. Cir. 1995); Shaw v. U.S. Postal Serv. , 697 F.2d 1078, 1080 (Fed. Cir. 1983); see 5 C.F.R. § 1201.56(b)(1). The Board’s regulations define “harmful error” as an “[e]rror by the agency in the application of it s procedures that is likely to have caused the agency to reach a conclusion different
from the one it would have reached in the absence or cure of the error.” 5 C.F.R. § 1201.56(c)(3); Shaw , 697 F.2d at 1080. We have repeatedly held employees to this burden to show harmful error in an agency’s procedure in order to establish reversible procedural error. Diaz , 63 F.3d at 1109 (“We have previously held that an employee chal-

3 At oral argument, the government cited LaChance v. Merit Systems Protection Board , 147 F.3d 1367, 1374(Fed. Cir. 1998), to defend the Board’s independent penalty analysis. Final Decision at 6; Oral Argument at 17:00–38; 21:05–21:21. The issue addressed in LaChance

, however, is distinct from th at presented in this case, namely, the analysis required where the Board finds that an agency violated its own procedure in reaching its decision. In related circumstances, we have held that a reasonableness inquiry is not sufficient. In addition to determining “whether the penalty was reasonable . . . if there is ‘some indication th at the agency would have regarded the sustained charges as insufficient to justify the penalty imposed,’ the Board must remand the case to the agency for redetermination of the appropriate penalty in the first instance.” Chambers v. Dep’t of the Interior

, 602 F.3d 1370, 1381 (Fed. Cir. 2010) (quoting Guise v. Dep’t of Justice , 330 F.3d 1376, 1381 (Fed. Cir. 2003)).WARD v. USPS 15

lenging an agency action has the burden to prove that a violation of a statutory procedure was harmful.”); Handy
v. U.S. Postal Serv. , 754 F.2d 335, 337-38 (Fed. Cir. 1985) (“It is insufficient simply to show that a statutory procedure was not followed at the ag ency level. Harmful error must be shown.”); Shaw , 697 F.2d at 1080-81.

Arguably, the Board’s independent analysis of the Douglas factors to determine whether “removal is within the bounds of reasonableness” was the Board’s attempt to perform a harmless error analysis. Final Decision at 6. The focus of a harmless error analysis, however, is the

agency and whether the agency is likely to have reached a different conclusion in the absence of the procedural error. 5 C.F.R. § 1201.56(c)(3); see Diaz , 63 F.3d at 1109 (“[Petitioner] did not argue or submit any evidence that showed that the agency’s procedural violation affected the outcome of the agency’s decisi on or was in any way harmful. Therefore, the Board properly declined to reverse the agency’s decision to remove [Petitioner].”); Handy , 754 F.2d at 338 (“Having failed to show that in some way [that the absence of the procedural error] would have possibly affected the agency’s decision, petitioner is not entitled to prevail.”); Shaw , 697 F.2d at 1080-81. In contrast, the Board’s “own analysis” of Ward’s penalty considered whether, in its view, the imposed penalty did
“not exceed the tolerable limits of reasonableness.” Final

Decision at 6, 10. Thus, the Bo ard’s independent analysis
of the Douglas factors did not constitute a proper harmless error analysis.

Accordingly, on remand, if the Board determines that the Deciding Official’s ex parte communications did notviolate Ward’s due process rights, the Board must consider whether the Agency’s procedural error, in considering Ward’s alleged prior inst ances of misconduct withoutWARD v. USPS 16

including these incidents in the Notice of Proposed Removal, constituted harmful error. Specifically, here as in other cases, the Board must analyze whether “there is some indication that the agen cy would have regarded the sustained charges as insufficient to justify the penalty imposed.” 4 Chambers , 602 F.3d at 1381 (internal quotation omitted). If there is such an indication, the matter must be remanded “to the agency for redetermination of the appropriate penalty in the first instance.” Id.

C ONCLUSION

In light of the above analysis, we vacate the Board’s decision and remand the case for further proceedings consistent with this opinion. On remand, the Board must first analyze whether the Deciding Official’s ex parte communications violated Ward’s due process rights by introducing new and material information. If the Board finds that the ex parte communications did introduce new and material information, Ward must be afforded a new removal proceeding free from such violations of his consti-

4 Although we take no position regarding whether the Agency’s error was harmfu l, we note that the Deciding Official did not testify that he would have reached the same penalty determination without considering Ward’s prior misconduct. Cf. Coleman , 100 M.S.P.R. at 579. Instead, the Deciding Official expressly admitted that Ward’s alleged “recurring pattern of behavior” influenced his determination that two Douglas factors weighed in favor of removal, as it lowered the Deciding Official’s confidence in Ward’s ability to perform his duties and convinced the Deciding Official that Ward showed no potential for rehabilitatio n. J.A. 137; J.A. 140; see Turner , 85 M.S.P.R. at 569. The Deciding Official also testified that several other Douglas factors weighed against removal.WARD v. USPS 17

tutional rights. If, however, the Board finds that Ward’s due process rights were not violated because the ex parte

communications did not introduce new and material information, the Board must analyze whether the Agency’s procedural error, considering Ward’s alleged prior misconduct that was not included in his Notice of Proposed Removal, was harmful error.

VACATED AND REMANDED