13544 Federal Register / Vol. 86, No. 44 / Tuesday, March 9, 2021 / Notices 

FOR FURTHER INFORMATION CONTACT: For 

additional information about the 

information collection, contact Cathy 

Williams at (202) 418–2918. 

SUPPLEMENTARY INFORMATION: 

OMB Control Number: 3060–0854. 

Title: Section 64.2401, Truth-inBilling Format, CC Docket No. 98–170 

and CG Docket No. 04–208. 

Form Number: N/A. 

Type of Review: Extension of a 

currently approved collection. 

Respondents: Business or other forprofit entities. 

Number of Respondents and 

Responses: 4,165 respondents; 23,157 

responses. 

Estimated Time per Response: 2 to 

230 hours. 

Frequency of Response: On occasion 

reporting requirement; Third party 

disclosure requirement. 

Obligation to Respond: Required to 

obtain or retain benefits. The statutory 

authority for this information collection 

is found at section 201(b) of the 

Communications Act of 1934, as 

amended, 47 U.S.C. 201(b), and section 

258, 47 U.S.C. 258, Public Law 104–104, 

110 Stat. 56. The Commission’s 

implementing rules are codified at 47 

CFR 64.2400. 

Total Annual Burden: 1,872,245 

hours. 

Total Annual Cost: $10,000,000. 

Nature and Extent of Confidentiality: 

An assurance of confidentiality is not 

offered because this information 

collection does not require the 

collection of personally identifiable 

information from individuals. 

Privacy Impact Assessment: No 

impact(s). 

Needs and Uses: In 1999, the 

Commission released the Truth-inBilling and Billing Format, CC Docket 

No. 98–170, First Report and Order and 

Further Notice of Proposed Rulemaking, 

(1999 TIB Order); published at 64 FR 

34488, June 25, 1999, which adopted 

principles and guidelines designed to 

reduce telecommunications fraud, such 

as slamming and cramming, by making 

bills easier for consumers to read and 

understand, and thereby, making such 

fraud easier to detect and report. In 

2000, Truth-in-Billing and Billing 

Format, CC Docket No. 98–170, Order 

on Reconsideration, (2000 

Reconsideration Order); published at 65 

FR 43251, July 13, 2000, the 

Commission, granted in part petitions 

for reconsideration of the requirements 

that bills highlight new service 

providers and prominently display 

inquiry contact numbers. On March 18, 

2005, the Commission released Truthin-Billing and Billing Format; National 

Association of State Utility Consumer 

Advocates’ Petition for Declaratory 

Ruling Regarding Truth-in-Billing, 

Second Report and Order, Declaratory 

Ruling, and Second Further Notice of 

Proposed Rulemaking, CC Docket No. 

98–170, CG Docket No. 04–208, (2005 

Second Report and Order and Second 

Further Notice); published at 70 FR 

29979 and 70 FR 30044, May 25, 2005, 

which determined, inter alia, that 

Commercial Mobile Radio Service 

providers no longer should be exempted 

from 47 CFR 64.2401(b), which requires 

billing descriptions to be brief, clear, 

non-misleading and in plain language. 

The 2005 Second Further Notice 

proposed and sought comment on 

measures to enhance the ability of 

consumers to make informed choices 

among competitive telecommunications 

service providers. 

On April 27, 2012, the Commission 

released the Empowering Consumers to 

Prevent and Detect Billing for 

Unauthorized Charges (‘‘Cramming’’), 

Report and Order and Further Notice of 

Proposed Rulemaking, CG Docket No. 

11–116, CG Docket No. 09–158, CC 

Docket No. 98–170, FCC 12–42 

(Cramming Report and Order and 

Further Notice of Proposed 

Rulemaking); published at 77 FR 30972, 

May 24, 2012, which determined that 

additional rules are needed to help 

consumers prevent and detect the 

placement of unauthorized charges on 

their telephone bills, an unlawful and 

fraudulent practice commonly referred 

to as ‘‘cramming.’’ 

Federal Communications Commission. 

Marlene Dortch, 

Secretary, Office of the Secretary. 

[FR Doc. 2021–04858 Filed 3–8–21; 8:45 am] 

BILLING CODE 6712–01–P 

FEDERAL COMMUNICATIONS 

COMMISSION 

[OMB 3060–0422; FRS 17541] 

Information Collection Being Reviewed 

by the Federal Communications 

Commission 

AGENCY: Federal Communications 

Commission. 

ACTION: Notice and request for 

comments. 

SUMMARY: As part of its continuing effort 

to reduce paperwork burdens, and as 

required by the Paperwork Reduction 

Act of 1995 (PRA), the Federal 

Communications Commission (FCC or 

Commission) invites the general public 

and other Federal agencies to take this 

opportunity to comment on the 

following information collections. 

Comments are requested concerning: 

Whether the proposed collection of 

information is necessary for the proper 

performance of the functions of the 

Commission, including whether the 

information shall have practical utility; 

the accuracy of the Commission’s 

burden estimate; ways to enhance the 

quality, utility, and clarity of the 

information collected; ways to minimize 

the burden of the collection of 

information on the respondents, 

including the use of automated 

collection techniques or other forms of 

information technology; and ways to 

further reduce the information 

collection burden on small business 

concerns with fewer than 25 employees. 

The FCC may not conduct or sponsor a 

collection of information unless it 

displays a currently valid Office of 

Management and Budget (OMB) control 

number. No person shall be subject to 

any penalty for failing to comply with 

a collection of information subject to the 

PRA that does not display a valid OMB 

control number. 

DATES: Written comments should be 

submitted on or before May 10, 2021. If 

you anticipate that you will be 

submitting comments, but find it 

difficult to do so within the period of 

time allowed by this notice, you should 

advise the contacts below as soon as 

possible. 

ADDRESSES: Direct all PRA comments to 

Cathy Williams, FCC, via email: PRA@

fcc.gov and to Cathy.Williams@fcc.gov. 

FOR FURTHER INFORMATION CONTACT: For 

additional information about the 

information collection, contact Cathy 

Williams at (202) 418–2918. 

SUPPLEMENTARY INFORMATION: OMB 

Control Number: 3060–0422. 

Title: Hearing Aid Compatibility; 

Access to Telecommunications 

Equipment and Services by Persons 

with Disabilities; Section 68.5 Waivers, 

CC Docket No. 87–124 and CG Docket 

No. 13–46. 

Form Number: N/A. 

Type of Review: Revision of a 

currently approved collection. 

Respondents: Business or other forprofit entities; not-for-profit entities. 

Number of Respondents and 

Responses: 331 respondents; 3,030 

responses. 

Estimated Time per Response: 0.25 

hour (15 minutes) to 24 hours. 

Frequency of Response: Annual and 

on-occasion reporting requirements; 

Third party disclosure requirement. 

Obligation to Respond: Required to 

obtain or retain benefits. The statutory 

authority for this information collection 

is found at section 710 of the 


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Federal Register / Vol. 86, No. 44 / Tuesday, March 9, 2021 / Notices 13545 

Communications Act of 1934, as 

amended, 47 U.S.C. 610. 

Total Annual Burden: 7,242 hours. 

Total Annual Cost: $487,500. 

Nature and Extent of Confidentiality: 

An assurance of confidentiality is not 

offered because this information 

collection does not require the 

collection of personally identifiable 

information from individuals. 

Privacy Impact Assessment: No 

impact(s). 

Needs and Uses: This notice and 

request for comments pertains to the 

extension of the currently approved 

information collection requirements 

concerning hearing aid compatibility 

(HAC) for wireline handsets used with 

the legacy telephone network and with 

advanced communications services 

(ACS), such as Voice over internet 

Protocol (VoIP). The latter are known as 

ACS telephonic customer premises 

equipment (ACS telephonic CPE). 

Beginning in the 1980s, the 

Commission adopted a series of 

regulations to implement statutory 

directives requiring wireline telephone 

handsets in the United States (for use 

with the legacy telephone network) to 

be hearing aid compatible. In 2010, the 

Twenty-First Century Communications 

and Video Accessibility Act (CVAA), 

Public Law 111–260, sec. 102, 710(b), 

124 Stat. 2751, 2753 (CVAA) (codified at 

47 U.S.C. 610(b)), amended by Public 

Law 111–265, 124 Stat. 2795 (technical 

corrections to the CVAA), amended 

section 710(b) of the Communications 

Act of 1934, to apply the HAC 

requirements to ACS telephonic CPE, 

including VoIP telephones. In 

accordance with this provision, the 

Commission adopted Access to 

Telecommunications Equipment and 

Services by Persons with Disabilities et 

al., Report and Order and Order on 

Reconsideration, FCC 17–135, released 

October 26, 2017, which amended the 

HAC rules to cover ACS telephonic CPE 

to the extent such devices are designed 

to be held to the ear and provide twoway voice communication via a built-in 

speaker. 

The information collections contain 

third-party disclosure and labeling 

requirements. The information is used 

to inform consumers who purchase or 

use wireline telephone equipment 

whether the telephone is hearing aid 

compatible; to ensure that 

manufacturers comply with applicable 

regulations and technical criteria; to 

ensure that information about ACS 

telephonic CPE is available in a 

database administered by the 

Administrative Council for Terminal 

Attachments (ACTA) (an organization, 

previously created pursuant to FCC 

regulations, whose key function is to 

maintain a database of telephone 

equipment); and to facilitate the filing of 

complaints about the ACS telephonic 

CPE. 

Wireline Handsets Used With the 

Legacy Telephone Network 

• 47 CFR 68.224 requires that every 

non-hearing aid compatible wireline 

telephone used with the legacy wireline 

network that is offered for sale to the 

public contain in a conspicuous 

location on the surface of its packaging 

a statement that the telephone is not 

hearing aid compatible. If the handset is 

offered for sale without a surrounding 

package, then the telephone must be 

affixed with a written statement that the 

telephone is not hearing aid compatible. 

In addition, each handset must be 

accompanied by instructions in 

accordance with 47 CFR 62.218(b)(2). 

• 47 CFR 68.300 requires that all 

wireline telephones used with the 

legacy wireline network that are 

manufactured in the United States 

(other than for export) or imported for 

use in the United States and that are 

hearing aid compatible have the letters 

‘‘HAC’’ permanently affixed. 

ACS Telephonic CPE 

• 47 CFR 68.502(a) of the 

Commission’s rules contains 

information collection requirements for 

ACS telephonic CPE that are similar to 

the HAC label and notice requirements 

in 47 CFR 68.224 and 68.300 (discussed 

above), i.e., the ‘‘HAC’’ labeling 

requirement for hearing aid compatible 

equipment, and the package information 

for non-hearing aid compatible 

equipment, apply to ACS telephonic 

CPE. 

• 47 CFR 68.501 of the Commission’s 

rules requires responsible parties to 

obtain certifications of their equipment 

by using a third-party 

Telecommunications Certification Body 

(TCB) or a Supplier’s Declaration of 

Conformity. (A responsible party is the 

party, such as the manufacturer, that is 

responsible for the compliance of ACS 

telephonic CPE with the hearing aid 

compatibility rules and other applicable 

technical criteria. A Supplier’s 

Declaration of Conformity is a 

procedure whereby a responsible party 

makes measurements or takes steps to 

ensure that CPE complies with technical 

standards, which results in a document 

by the same name.) Section 68.501 of 

the Commission’s rules applies to ACS 

telephonic CPE the rule sections 

defining the roles of TCBs and the uses 

of Supplier’s Declarations of Conformity 

for wireline handsets used with the 

legacy telephone network. 

• 47 CFR 68.504 of the Commission’s 

rules requires information about ACS 

telephonic CPE to be included in a 

database administered by ACTA. In 

addition, ACS telephonic CPE must be 

labeled as required by ACTA. 

• 47 CFR 68.502(b)–(d) of the 

Commission’s rules requires responsible 

parties to: Warrant that ACS telephonic 

CPE complies with applicable 

regulations and technical criteria; give 

the user instructions required by ACTA 

for ACS telephonic CPE that is hearing 

aid compatible; give the user a notice for 

ACS telephonic CPE that is not hearing 

aid compatible; and notify the purchaser 

or user of ACS telephonic CPE whose 

approval is revoked, that the purchaser 

or user must discontinue its use. 

• 47 CFR 68.503 of the Commission’s 

rules requires manufacturers of ACS 

telephonic CPE to designate an agent for 

service of process for complaints that 

may be filed at the FCC. 

Applications for Waiver of HAC 

Requirements 

• 47 CFR 68.5 requires that telephone 

manufacturers seeking a waiver of 47 

CFR 68.4(a)(1) (requiring that certain 

telephones be hearing aid compatible) 

demonstrate that compliance with the 

rule is technologically infeasible or too 

costly. Information is used by FCC staff 

to determine whether to grant or dismiss 

the request. 

Federal Communications Commission. 

Marlene Dortch, 

Secretary, Office of the Secretary. 

[FR Doc. 2021–04856 Filed 3–8–21; 8:45 am] 

BILLING CODE 6712–01–P 

FEDERAL COMMUNICATIONS 

COMMISSION 

[FR ID 17542] 

Privacy Act of 1974; System of 

Records 

AGENCY: Federal Communications 

Commission. 

ACTION: Notice of a new system of 

records. 

SUMMARY: The Federal Communications 

Commission (FCC or Commission or 

Agency) proposes to add a new system 

of records, FCC/WCB–4, Consumer 

Challenge Process, to its inventory of 

records systems subject to the Privacy 

Act of 1974, as amended. This action is 

necessary to meet the requirements of 

the Privacy Act to publish in the 

Federal Register notice of the existence 

and character of records maintained by 

the Agency. The FCC maintains 

programs that require 


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