A Network-Centric Operations Case Study: 

US/UK Coalition Combat 

Operations during Operation Iraqi 

Freedom 

 

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ii 

NCO Case Study: US/UK Coalition Combat Operations in OIF 

INTRODUCTION 

The purpose of the Network-Centric Operations Case Study Series is to provide a coherent 

body of knowledge that both describes how networked organizations operate and identifies 

the critical factors for organizations to transform to enable network-centric operations. 

Network-Centric Operations are a central element of the Department of Defense’s ongoing 

transformation and an emerging American way of war. Broadly speaking, network-centric 

operations are characterized by the ability of a networked organization to develop and exploit 

an information advantage to improve organizational performance. 

The concept of network-centric operations and the emerging network-enabled capabilities of 

U.S. and coalition forces were evident during Operations Iraqi Freedom. This case study, 

“US/UK Coalition Combat Operations during Operation Iraqi Freedom,” describes how 

Coalition Forces were able to exploit the power of network-enabled capabilities to improve 

their operational effectiveness. Specifically, this study examines how U.S. and U.K. ground 

forces employed and exploited Force XXI Battle Command Brigade and Below (FBCB2)/Blue 

Force Tracker (BFT) in concert with existing C4 capabilities to conduct major combat 

operations. 

While the study demonstrates that FBCB2/BFT made a significant contribution to combat 

effectiveness, it also highlights disparities that existed between coalition forces in their ability 

to exploit the technology. It also underscores that it is not enough to field a new technology; 

units also must have time to train and develop tactics, techniques, and procedures to realize 

the full benefits of network-enabled capabilities. 

The Office of Force Transformation conducted this case study in collaboration with the United 

Kingdom’s Ministry of Defense. 
iii 

NCO Case Study: US/UK Coalition Combat Operations in OIF 

ACKNOWLEDGEMENTS 

This study was conducted for the Office of Force Transformation by Evidence Based 

Research, Inc and PA Consulting Group. The principal authors from PA Consulting Group 

were: David Mawby, Ian McDougall (both PA UK) and Greg Boehmer (PA US). The authors 

gratefully acknowledge the assistance of the UK Ministry of Defence and Evidence Based 

Research. 

In particular, the authors give special thanks to the staff and subordinate units of the following 

formations for affording us their time for the face to face interviews: 1 (United Kingdom) 

Armoured Division, 3 Commando Brigade, 7 Armoured Brigade and 16 Air Assault Brigade, 

3rd (United States) Infantry Division and 1st Brigade Combat Team. Additionally, thanks to 

the many individuals from the following units and organizations who provided additional 

information through more general interviews and meetings including: staff from the 1 Marine 

Expeditionary Force (1MEF), 15 Marine Expeditionary Unit (15MEU), HQ USMC C4/CS, 

CENTCOM (C4I Systems Integration, J3), the FBCB2 Program Office, and the US Army War 

College. 

OFT and the authors would also like to provide special acknowledgements the efforts of the 

following individuals who provided support, including peer review, throughout the entire 

study: 

• Brigadier Nigel Jackson, UK MOD CBM J6 

• Lt Col Phil Joyce, UK MOD CBM J6 

• Squadron Leader Phil Mitchell, UK MOD CBM J6 

• Lt Col John Bullington, PM FBCB2 

• Maj Phil Bird, UK liaison to PM FBCB2 

• Commander Steve Kenny, UK MOD, British Embassy, Washington, DC 

• COL (ret) Jay Tisserand, MPRI/ U.S. Army War College 

• COL (ret) Duane Williams, MPRI/ U.S. Army War College 

And, finally, thanks to the following individuals, who, in addition to those above, participated in 

the final peer review of the study: 

• COL Craig Burris, J-6A 

• Maj Gen (ret) Dean Cash, Raytheon 

• Joanna Centola, Evidence Based Research 

• Dan Gonzales, RAND 

• Mike Johnson, RAND 

• Dr. Jimmie McEver, Evidence Based Research 

 
iv 

NCO Case Study: US/UK Coalition Combat Operations in OIF 

PREFACE 

Over the past decade, the US Department of Defense (DoD) has embraced and begun 

implementing doctrine, concepts, and systems of Network Centric Warfare (NCW). NCW 

draws together a powerful set of warfighting concepts and associated military capabilities that 

enable warfighters to exploit information in order to bring assets to bear in a rapid and flexible 

manner. As noted in the 2001 NCW Report to Congress, “Network Centric Warfare is no less 

than the embodiment of an Information Age transformation of DoD”. Further highlighting this, 

Dr. David Alberts, in his book Information Age Transformation: Getting to 21st Century 

Warfare, states that: 

“There is a direct connection between an organization’s agility and its 

ability to bring all of its information to bear in developing an 

understanding of a situation and all of its assets to bear in responding 

to a situation. For this reason, a business model based on these 

characteristics is ideal for an Information Age military. Network Centric 

Warfare is a military business model (a way to create a competitive 

advantage and value) that has these desirable characteristics. Thus, 

the transformation to an Information Age Business model is inseparable 

from progress toward network-centric operations.”1

Similarly, key US allies and coalition partners are placing an increased emphasis on NCW or 

Network Centric Operations (NCO)2

, or their equivalents like Network Enabled Capabilities 

(NEC) in the United Kingdom. Given this, coupled with Alberts’ observation that 

transformation is also “inherently joint and coalition”, the DoD seeks to achieve sufficient 

interoperability to ensure successful joint, multi-national, and interagency operations at all 

levels of warfighting, and across the spectrum of potential engagement scenarios.3

 Thus 

interoperability is not an end in itself, but a means to an end. 

Both the concept of interoperability and the specific tenets of NCW focus on maximizing 

combat capabilities. Combat operations of the future will most likely be conducted in an 

alliance or coalition environment and will inevitably be joint as well as combined - 

underscoring the importance of interoperability with our allies and coalition partners. More 

than ever before, technology provides us with the tools necessary to achieve the desired 

levels of NCO capabilities, greater sharing of improved data in near real time and better 

situational awareness.

In light of Operation IRAQI FREEDOM, we have recent and rich examples of allied and 

coalition combat operations that leveraged many of the advanced technologies designed to 

support improved interoperability and the tenets of NCW. This report represents a case study 

using the NCO Conceptual Framework (NCO CF) that enables us to capitalize on some of the 

data regarding coalition operations specifically relating to the joint operations of US and UK 

 

1 Network Centric Warfare Department of Defense Report to Congress. “Executive Summary.“ July 2001. p i.

2 As noted in Network Centric Operations Conceptual Framework, Version 1.0 , EBR, 11/2003, the terms Network Centric Warfare (NCW) and Network 

Centric Operations (NCO) are used interchangeably in this Final Report. As noted in the same reference, “ the latter term (NCO) is preferred because it implies 

correctly that the theory of Network Centric Warfare applies to a much broader domain of phenomena and is not limited to warfare”.

3 Alberts, David S. Information Age Transformation: Getting to a 21st Century Military. June 2002.
v 

NCO Case Study: US/UK Coalition Combat Operations in OIF 

forces in southern Iraq. Based on analysis using the NCO CF, its attributes and metrics, we 

are better able to determine the degree of network centricity that was achieved, measure the 

impact of network centricity on force performance/effectiveness, and identify a set of 

objectives and recommendations that will provide the basis for improvements and, ultimately, 

the continued successful transformation of our military to meet the emerging threats and 

challenges of the 21st century. 
TABLE OF CONTENTS

INTRODUCTION ii 

ACKNOWLEDGEMENTS iii

PREFACE iv

1. Objectives for this study 1-1

1.1 Introduction 1-1

1.2 Network Centric Operations Conceptual Framework 1-1

1.3 Application of the NCO CF 1-2

1.4 Objectives of the PA Case Study 1-3

2. Scope and assumptions 2-1

2.1 Scope 2-1

2.2 Assumptions 2-2

2.3 Constraints 2-3

3. Operational Context for the Study 3-1

3.1 Political/Military Overview 3-1

3.2 Organization 3-2

3.3 Scheme of ManEUVER 3-3

3.4 Rationale for the Deployment of FBCB2/BFT 3-4

3.5 A functional description of fbcb2 3-5

3.6 What the case study addresses 3-8

4. Description of approach 4-1

4.1 Initial Research Design 4-1

4.2 Subsequent research design 4-1

4.3 Data collection 4-4

4.4 Data analysis 4-6

5. Findings and insights 5-1

5.1 Generating and Measuring Value 5-1

5.2 Utility as Value 5-1

5.3 General Findings from Research 5-1

5.4 Insights 5-3

5.5 Coalition Operations 5-5

5.6 Fielding Transformation 5-6

6. Interpretation and Analysis of findings 6-1

6.1 Method 6-1
TABLE OF CONTENTS... 

vii

NCO Case Study: US/UK Coalition Combat Operations in OIF 

6.2 A Synopsis of Networking 6-2

6.3 Other intervening variables 6-8

6.4 Individual Sensemaking 6-10

6.5 Shared Sensemaking 6-13

6.6 Quality of Interactions 6-14

6.7 Degree of Effectiveness 6-16

7. List of peer reviewers 7-1

7.1 Peer Reviewers – General 7-1

7.2 Workshop #4 Peer Review 7-1

8. Conclusions and recommendations 8-1

8.1 Case Study Hypothesis 8-1

8.2 Deploying NCO Transformation 8-1

8.3 Evaluation of the NCO Conceptual Framework 8-2

Appendices 

APPENDIX A: Glossary A-1

APPENDIX B: After Action Reports B-1

APPENDIX C: List of Interviews conducted C-1

APPENDIX D: Interview template D-1

APPENDIX E: Data analysis E-1

APPENDIX F: Workshop #4 peer review F-1

APPENDIX G: Detailed NCO CF recommendations G-1

APPENDIX H: Copies of Interviews conducted H-1
1-1

NCO Case Study: US/UK Coalition Combat Operations in OIF 

1. OBJECTIVES FOR THIS STUDY 

1.1 INTRODUCTION 

In June of 2003, PA was retained, via a contract with Evidence Based Research (EBR) under 

the Office of the Secretary of Defense Office of Force Transformation (OSD OFT) and the 

Office of the Assistant Secretary of Defense for Networks and Information Integration (OASD 

NII), to conduct an assessment of US/UK coalition combat operations during Operation IRAQI 

FREEDOM (OIF) using the Network Centric Operations Conceptual Framework as the basis 

of the analysis. The scope of the work was as follows: 

• Develop a case study/studies that examines major combat operations with Allied/Coalition 

Partners. 

• Apply the NCO Conceptual Framework to major combat operations with Allied/Coalition 

Partners. 

• Identify specific objectives whose achievement will help enable more mature US/UK 

network-centric operations. 

• Consider insights gained from UK application of Blue Force Tracking during Operation 

IRAQI FREEDOM 

• Assess the NCO CF’s ability to explain key underlying relationships between input 

variables and output measures 

• Improve and codify the underlying theory of network centric operations through critical 

feedback on the utility of the conceptual framework for analysis and assessment of 

network centric operations 

As the reader will note, while this case study has gone through significant evolution over time 

based on the research, analysis and ongoing dialogue in the NCO CF workshops, the general 

scope of using the NCO CF as the basis for assessment of US/UK coalition combat 

operations during OIF has remained the general focus and driver for the case study. 

1.2 NETWORK CENTRIC OPERATIONS CONCEPTUAL FRAMEWORK 

Network Centric Warfare theory serves as the basis for, and drives, this entire case study. 

“The OFT has determined that NCW is the core concept that guides the transformation of the 

U.S. military. NCW is the embodiment of Information Age warfare. It is a new theory of war 

based on Information Age principles and phenomena, and can be summarized by the tenets. 

These state that a robustly networked force improves information sharing and collaboration, 

which enhances the quality of information and shared situational awareness. This enables 

further collaboration and self-synchronization and improves sustainability and speed of 

command, which ultimately result in dramatically increased mission effectiveness”.4

 The 

Network Centric Operations Conceptual Framework as shown in Figure 1.1 below provides 

 

4 Evidence Based Research Incorporated, “Network Centric Operation Conceptual Framework”, Version 1.0, dated November 2003. 
1. Objectives for this study 

1-2

NCO Case Study: US/UK Coalition Combat Operations in OIF 

us with a “means to evaluate NCO hypotheses” and “clarifies and illuminates important 

aspects of NCO theory that were only implicit in the original tenets”.5 

Quality of Individual Sensemaking

Degree of Decision/ Synchronization

Degree of Effectiveness

Degree of Information “Share-ability”

Quality of Networking

Force

Quality of Individual Information Degree of Shared Information

Quality of Organic 

Information

C2 Effectors Value Added 

Services

Quality

of

Interactions

Information

Sources

Degree of Actions/ Entities Synchronized

C2 Agility

Force Agility

Physical Domain

Social Domain

Information Domain

Cognitive Domain

Degree of Networking Net Readiness of Nodes

Individual Understanding

Degree of Shared Sensemaking

Shared Awareness

Individual Decisions Collaborative Decisions

Shared Understanding

Individual Awareness

Figure 1.2-1 Network Centric Operations Conceptual Framework 

1.3 APPLICATION OF THE NCO CF 

It is not the intention of this case study to provide a tutorial on the NCO Conceptual 

Framework (NCO CF), however a very brief discussion of it relative to the focus of study will 

assist the reader in better understanding the basis for the objectives of this study and how we 

apply the framework. The following figure depicts those top-level concepts (bolded and 

outlined in red) and, ultimately of the NCO CF that were “exercised” relative to our research. 

As will be noted later in this document, specific questions (both open and quantitative) were 

developed relative to the top-level concepts of Quality of Individual and Shared Sensemaking 

and Quality of Interactions. The case study also addressed general, and higher level 

questions, around Quality of Networking and Degree of Effectiveness. Each of the concepts 

within the NCO CF is further described by a set of attributes and metrics at a second level - 

these attributes allow us to measure concept characteristics in terms of quantity and quality. 

 

5 ibid 
1. Objectives for this study 

1-3

NCO Case Study: US/UK Coalition Combat Operations in OIF 

Quality of Individual Sensemaking

Degree of Decision/ Synchronization

Degree of Effectiveness

Force

Quality of Individual Information

Quality of Organic 

Information

C2 Effectors Value Added 

Services

Quality

of

Interactions

Information

Sources

Degree of Actions/ Entities Synchronized

C2 Agili

Physical Domain ty

Social Domain

Information Domain

Cognitive Domain

Individual Understanding

Degree of Shared Sensemaking

Shared Awareness

Individual Decisions Collaborative Decisions

Shared Understanding

Individual Awareness

Degree of Information “Share-ability”

Quality of Networking

Degree of Shared Information

Degree of Networking Net Readiness of Nodes

Force Agility

Quality of Individual Sensemaking

Degree of Decision/ Synchronization

Degree of Effectiveness

Force

Quality of Individual Information

Quality of Organic 

Information

C2 Effectors Value Added 

Services

Quality

of

Interactions

Information

Sources

Degree of Actions/ Entities Synchronized

C2 Agili

Physical Domain ty

Social Domain

Information Domain

Cognitive Domain

Individual Understanding

Degree of Shared Sensemaking

Shared Awareness

Individual Decisions Collaborative Decisions

Shared Understanding

Individual Awareness

Degree of Information “Share-ability”

Quality of Networking

Degree of Shared Information

Degree of Networking Net Readiness of Nodes

Force Agility

Figure 1.3-1 Network Centric Operations Conceptual Framework 

Each of these attributes in turn is defined by a metric or set of metrics. For example, the 

figure below illustrates the relationship of one of the concepts that is the focus of our case 

study, Individual Sensemaking, to one set of its corresponding attributes (currency, precision, 

consistency, uncertainty, and relevance). 

Attributes

Metrics

Currency

Precision Uncertainty

Consistency Relevance

Individual 

awareness

Individual 

Understanding

Individual 

Decisions

QUALITY OF INDIVIDUAL SENSEMAKING

Individual 

awareness

Individual 

Understanding

Individual 

Decisions

Top Level

Second Level

Attributes

Metrics

Currency

Precision Uncertainty

Consistency Relevance

Individual 

awareness

Individual 

Understanding

Individual 

Decisions

QUALITY OF INDIVIDUAL SENSEMAKING

Individual 

awareness

Individual 

Understanding

Individual 

Decisions

Top Level

Second Level

Figure 1.3-2: NCO CF Top level concepts & second level attributes and metrics 

As such, the NCO CF allows us to construct and test hypotheses regarding the relationship of 

the various top-level concepts, associated attributes and metrics. 

1.4 OBJECTIVES OF THE PA CASE STUDY 

With this basic understanding our application of the NCO CF, the purpose of the case study is 

to conduct research that results in testing (either supporting or not) the following hypothesis: 
1. Objectives for this study 

1-4

NCO Case Study: US/UK Coalition Combat Operations in OIF 

During Operation TELIC (UK operation name) and Operation IRAQI 

FREEDOM (OIF), the direct accessibility to Network Centric Operations 

(NCO) capabilities by UK and US combat units provided 1) improved 

individual sense-making; 2) enhanced quality of interactions; 3) 

improved shared sense-making; and, 4) ultimately, increased mission 

effectiveness relative to previous operations and training without these 

NCO capabilities.

As stated, the baseline of our study becomes combat units as they were equipped and 

operated prior to line of departure or pre-OIF when they were not equipped with FBCB2/BFT. 

The treatment, on the other hand, becomes those same units after they were equipped with 

Force XXI Battle Command Brigade and Below (FBCB2) Blue Force Tracker (BFT) during 

OIF. This will be discussed in greater detail in our “Approach” section. 

In looking at the application of FBCB2/BFT, we will evaluate, at a higher level, the top-level 

concept of “Quality of Networking”. Our research also generally will evaluate increases in the 

ultimate “output” of the process: the Degree of Effectiveness” (mission effectiveness). This is 

realized through agility (of C2), tempo and synchronization. At a more general level, we 

attempt to assess if the treatment ultimately assists combat units in innovation either by 1) 

doing things better or, 2) doing better things. This will be addressed later in this document. 
2-1

NCO Case Study: US/UK Coalition Combat Operations in OIF 

2. SCOPE AND ASSUMPTIONS 

2.1 SCOPE 

In order to contain the scope of this study, major decisions had to be taken early in the project 

as to 

• which combat operations represented the richest example of coalition operations, 

• which units within those operations would be the focus of the study, and 

• what the primary data collection approach would be. 

Based on our chosen data collection approach of face-to-face interviews, we also had to 

determine which individuals from which units, and how many, involved in which operations 

would be interviewed. We also needed to decide at what level within the hierarchy of 

command, tactical versus operational/strategic, we would conduct the interviews. 

2.1.1 Scope of OIF combat operations and combat units to be studied 

In the process of selecting our case study, we assessed multiple combat operations 

conducted by coalition forces in Operation IRAQI FREEDOM to determine which would 

represent the most robust candidate for 

research. As discussed in Section 3, coalition 

operations in Southern Iraq represented the 

largest and richest example of coalition combat 

operations. Even with the focus on coalition 

operations in Southern Iraq, the possible scope 

of this study could have entailed 

meetings/interviews with multiple levels of the 

Joint Coalition Environment. These included 

Central Command (CENTCOM), the United 

Kingdom National Contingent Command (UK 

NCC), the Land Component Command (LCC), 

the Air Component Command (ACC), the 

Maritime Component Command (MCC), 1st 

Marine Expeditionary Force (1 MEF), V Corps, 3rd Infantry Division (3ID) and 1st (United 

Kingdom) Armoured Division (1 (UK) Armd Div). Ultimately, it was decided to focus our initial 

efforts on the UK land contingent, 1 (UK) Armd Div. It should be noted that the UK formation 

was subordinate to 1MEF (US) and that within 1MEF, 15 MEU, for a period of time, was 

deployed subordinate to 3 Commando Brigade (3 Cdo Bde). Based on findings relating to the 

deployment and use of FBCB2/BFT within the UK combat units, the scope was later 

expanded to include the 3ID (1st Brigade Combat Team) in order to provide additional 

contrast/comparison and explore difference and similarities in findings. 

As such, the following diagram, Figure 2.1.1-1, represents those units potentially included in 

the scope of our research and highlights those units that ended up as the focal points of our 

case study interviews. 

Mosul

Tikrit

Kirkuk

Karbala

Basrah

al-Qaim

Baghdad

Nasiriya

US 3rd Infantry US 1st MEF

UK Forces

3 Commando Brigade

7th Armoured Brigade

US Marines

SOF
2. Scope and assumptions 

2-2

NCO Case Study: US/UK Coalition Combat Operations in OIF 

1 BCT 2 BCT

3 BCT 4 Bde

3ID

101st AB Div

82nd AB Div

4ID

V Corps

1 MARDIV

2 MARDIV

3rd MAW

3 Cdo Bde 7 Armd Bde 16 Air Asslt Bde

1 (UK) Armd Div

1st MEF

CFLCC

Figure 2.1.1-1: Potential and actual units interviewed (actual units shown in dark blue) 

2.1.2 Approach to data gathering as relates to scope 

The approach chosen to collect data determined to a large degree the number of actual 

individuals within combat units included within the scope of our case study. An early decision 

was made to conduct our research using face-to-face interviews and, where possible, use two 

interviewers for each interview. It was also agreed to by the study team (during the first 

workshop session) that we needed to find a balance between capturing the stories/vignettes 

of individuals in the combat units, as well as quantitative evidence, that illustrated or 

substantiated any transformation to network centric operations (see “Assumptions” below). 

Given this and time associated with the data collection and analysis, the number of units 

contacted and individuals interviewed had to be limited. 

2.1.3 Tactical versus operational 

In conjunction with the above, we decided to focus first on the lower level, tactical combat 

units in order to capture their stories relating to actual combat operations, application of 

FBCB2/BFT and its contribution to overall combat effectiveness. Higher-level interviews 

would be conducted if adequate time and resources remained, or, at a minimum, as a means 

of informing our detailed data gathering. 

2.1.4 UK MOD funding 

In January of 2004, the UK MOD, through CBM J6, provided additional funding to the PA 

team in order to support additional interviews of UK units and to support PA participation in 

interviews, with the Army War College, of individuals from 3ID 1BCT at Ft. Stewart, GA and 

from 3ID, V-Corps and Combined Forces Land Component Command (CFLCC) who were at 

the Army War College, Carlisle Barracks, PA. 

2.2 ASSUMPTIONS 

The following section documents major assumptions that we made during our case study. 

• Initial meetings and discussions during the first two workshops led to the conclusion that 

the PA case study team needed to find a balance between evidence based research and 

quantitative analysis versus a more subjective and qualitative analysis that let the 
2. Scope and assumptions 

2-3

NCO Case Study: US/UK Coalition Combat Operations in OIF 

individual combat units tell, and PA capture, their “story” and significant vignettes that 

supported (or did not support) the hypothesis and evidence of transformation. As 

discussed in our Approach sections, PA’s interview process placed priority on the latter 

while trying to capture a component of the former through quantitative questions. 

• The total number of face-to-face interviews would be limited due to the location of units, 

coordination with units, travel, time to conduct interviews, time to translate results, etc. 

This would imply that the results, especially the statistical results of quantitative questions 

and analysis, may not be rigorous enough to support statistically significant hypothesis 

testing. This was countered by the fact that the interviewees identified needed to be and 

were considered to be subject matter experts and key decision makers in the units with 

first hand experience using, and knowledge of the deployment of, FBCB2/BFT. This 

means that a smaller number of interviews will provide greater validity. 

• Budget considerations – i.e. “not to exceed” amount – determined decisions relating to 

scope – this included labor and travel. 

• Limiting the number of interviews would be balanced by focusing on subject matter 

experts from the units within the scope of the study. 

• Number of domains/concepts from NCO CF would be restricted during the initial case 

study. 

• The NCO CF would be used as the basis for analysis. 

• A major objective of the case study would be to capture “vignettes/stories” and focus 

would be on face-to-face interviews versus mass distribution of questionnaires or web 

based data collection. Face to face interviews involving two individuals would be the 

normal mode of gathering data (this is discussed under Approach). 

• The NATO Code of Best Practices for C2 Assessment (Revised 2002) was used as a 

reference, where applicable, to assist in structuring our approach to this case study. 

2.3 CONSTRAINTS 

The following section identifies what PA considered (considers) to be key constraints relating 

to this case study. 

• Unit availability was a factor that drove whether or not we were able to interview certain 

individuals. Dispersal of individuals from various combats units after OIF also required 

careful selection and planning of any interviews to control travel costs. During this case 

study, we had to coordinate interviews with elements of the 1st (United Kingdom) 

Armoured Division, 7 Armoured Brigade, 3 Commando Brigade, 16 Air Assault Brigade, 

US 3 Infantry Division (3ID) 1 Brigade Combat Team (1 BCT). This entailed conducting 

interviews in the UK, Germany, Norway, Ft. Stewart, Georgia, and Carlisle Barracks, 

Pennsylvania. While most desired interviews were successfully conducted at these 

locations, there was one UK unit (1st Battalion The Black Watch) with which we were 

unable to schedule an appropriate time and ended up not conducting interviews. 

• The “not to exceed” nature of funding did not allow for expanding scope of study as 

additional areas of interest or opportunities for study were identified during research and 

analysis. 
2. Scope and assumptions 

2-4

NCO Case Study: US/UK Coalition Combat Operations in OIF 

• This case study has remained unclassified. This has restricted access to certain data 

that remained classified during the period covering the case study. 

• Blue on blue incidents (fratricide) were removed from the scope of this case study as a 

result of discussions and agreements reached during NCO CF Workshop #1. This was 

owing to the lack of reliability of public data, lack of access to classified data on the 

subject, and sensitivity owing to some ongoing incident investigations (both US and UK). 
3-1

NCO Case Study: US/UK Coalition Combat Operations in OIF 

3. OPERATIONAL CONTEXT FOR THE STUDY 

3.1 POLITICAL/MILITARY OVERVIEW 

Following military operations in 1991 to expel Iraqi forces from Kuwait, the UN imposed strict 

sanctions on Iraq to remove the threat that Saddam Hussein’s regime posed to neighboring 

Middle Eastern countries. The sanctions included the detection, destruction, removal or 

rendering useless of weapons of mass effect (WME). This action was to be undertaken by the 

UN Special Commission (UNSCOM) and the International Atomic Energy Authority (IAEA). 

The teams were obstructed in their tasks by the Iraqi Regime and were withdrawn to be 

replaced by a UN Monitoring and Verification and Inspection Commission (UNMOVIC) in 

1999. Iraq, however, continued with a strategy of non-compliance. 

In November 2002, the UN Security Council passed Resolution (UNSCR) 1441 declaring Iraq 

in material breach of previous resolutions. The Resolution articulated new procedures for the 

conduct of inspections and the threat of serious consequences for the lack of compliance. 

UNMOVIC inspectors re-visited Iraq but reported evidence of systematic patterns of 

concealment and deceit by the Regime. 

The US led a coalition of nations that was prepared to use force to secure compliance by Iraq 

to adhere to previous UN sanctions. The aims for the use of force were:6

• To overcome the resistance of the Iraqi armed forces 

• Deny the Iraqi regime the use of weapons of mass effect 

• Remove the Iraqi regime due to its refusal to comply with the demands of the UN 

Security Council 

• Identify and secure the sites where WME and their means of delivery were located 

• Secure essential economic infrastructure 

• Deter wider conflict in Iraq and the environs 

In achieving these aims, the Coalition was intent on minimizing the degree of collateral 

damage, notably minimizing civilian casualties, limiting damage to civilian infrastructure and 

addressing any subsequent humanitarian events. 

The US Government aspired for regime change to bring about a change in the environment in 

which the Iraqi people survived; the UK Government sought the eradication of any weapons 

of mass effect possessed by the Regime. On 24 February 2003 the US, UK and Spain tabled 

a draft resolution describing that Iraq had failed to comply with UNSCR 1441. As a 

consequence, threatened military operations were realized and operations against Saddam 

Hussein and his regime started on 20 March. 

 

6 UK MOD “Operations in Iraq, First Reflections”, July 2003. 
3. Operational Context for the Study 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

The Coalition consisted of 30 nations, several of which committed to contribute military effort; 

the US, UK, Australia and Poland contributed military personnel. Overall force numbers 

totaled in excess of 350,000. After a more than a decade of arms embargo, the Coalition 

faced an Iraqi force that was significantly degraded from 1991. Manpower was estimated at 

roughly 50% of its 1991 level7

. While estimates of functional equipment developed by the 

Center for Strategic and International Studies in 2002 indicate a similar erosion of capabilities 

with available equipment totaling between 2,000 and 2,600 tanks, 3,700 armored vehicles, 

and 300 combat aircraft,8

 the sophistication and availability of chemical and biological 

weapons that may have been controlled by the Iraqi regime remained largely unclear. 

Objectives 

CENTCOM devised a plan for overwhelming affect, capitalizing on superior combat power. 

The aim was to target key objectives with precision weapons to dislocate Iraqi command and 

control that would facilitate Coalition freedom of maneuver. The US Secretary of Defense, 

Donald Rumsfeld, articulated Coalition objectives as follows9

: 

• First, end the regime of Saddam Hussein 

• Second, to identify, isolate and eliminate Iraq's weapons of mass destruction 

• Third, to search for, to capture and to drive out terrorists from that country 

• Fourth, to collect such intelligence as we can related to terrorist networks 

• Fifth, to collect such intelligence as we can related to the global network of illicit 

 weapons of mass destruction 

• Sixth, to end sanctions and to immediately deliver humanitarian support to the 

displaced and to many needy Iraqi citizens 

• Seventh, to secure Iraq's oil fields and resources, which belong to the Iraqi people. 

• And last, to help the Iraqi people create conditions for a transition to a 

representative self-government. 

3.2 ORGANIZATION 

US Central Command (CENTCOM) commanded Maritime, Air, Land, Special Forces and 

Logistic Components. UK contingents were embedded in all US components less the Joint 

Force Logistic Component (JFLogC). CFLCC commanded V Corps and 1st MEF. 1 (UK) Armd 

Div was subordinate to 1st MEF. The organizational structure of the Land Component, 

highlighting those formations and units studied during this research project, is at Figure 3.2-1. 

 

7

 CRS Report RL31701, Iraq: US Military Operations, Updated April 14, 2003. 8

 Cordesman, Anthony. Iraq’s Military Capabilities in 2002. Center for Strategic and International Studies. September 2002. 9

 Cordesman, Anthony. Iraq’s Military Capabilities in 2002. Center for Strategic and International Studies. September 2002.
3. Operational Context for the Study 

3-3

NCO Case Study: US/UK Coalition Combat Operations in OIF 

1 BCT 2 BCT

3 BCT 4 Bde

3ID

101st AB Div

82nd AB Div

4ID

V Corps

1 MARDIV

2 MARDIV

3rd MAW

3 Cdo Bde 7 Armd Bde 16 Air Asslt Bde

1 (UK) Armd Div

1st MEF

CFLCC

Figure 3.2-1, Operation IRAQI FREEDOM Land Component 

3.3 SCHEME OF MANEUVER 

UK-led coalition forces concentrated on securing the Al Faw peninsula, the port of Umm Qasr 

and Basrah, while US-led coalition forces executed a two-pronged advance towards 

Baghdad; the 3rd Infantry Division (3ID) to the southwest following the axis of the River 

Euphrates and the 1st Marine Expeditionary Force (1MEF) from the southeast following the 

axis of the River Tigris. The objectives of this research were to focus, specifically, upon the 

experiences of 1st (United Kingdom) Armoured Division (1 (UK) Armd Div) and 1st Brigade 

Combat Team (1 BCT), a formation of 3ID. Specific objectives of the formations were as 

follows: 

• 1 (UK) Armd Div 

− 3 Cdo Bde seized the Al Faw Peninsula in a joint operation with US Special 

Forces. The Al Faw manifold and metering station was essential in the control of 

the passage of crude oil from oil production facilities inland to the offshore export 

terminals in the Northern Arabian Gulf (Mina al Bakr and Khawr al Amaya). 

Thereafter, the Brigade seized and secured the port of Umm Qasr that was 

required to facilitate the entry of humanitarian aid, by sea, into Iraq following 

hostilities. 

− 7 Armd Bde seized critical oil infrastructure in southeast Iraq, particularly the Az 

Zubayr pumping station. They then seized and secured Basrah International 

Airport prior to securing Basrah, the second city of Iraq, through a complex 

operation coordinated with sister brigades in 1 (UK) Armd Div. 

− 16 Air Assault Bde secured critical oil infrastructure in the Rumalyah oilfields, 

including gas and oil separation plants and pumping stations. They provided a 

security screen on the northern boundary of the Divisional area of responsibility. 

• 1 BCT cleared and secured lanes along the Kuwait – Iraq border to facilitate Coalition 

movement into Iraq. The Brigade seized Jalibah Airfield for use as an aviation forward 

operating base. The Brigade moved quickly north-west seizing a number of critical 

crossing points on the River Euphrates at As Samawah, An Najaf and in the vicinities of 

Al Hilliah and Karbala. Brigade units faced concerted resistance throughout. Their final 

objective was to seize Baghdad International Airport prior to conducting stabilization 

operations in Baghdad. 
3. Operational Context for the Study 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

 The broad scheme of maneuver for the Coalition is shown in Figure 3.3-1. 

V Corps

1st MEF

1 (UK) Armd Div

Figure 3.3-1, Coalition Scheme of Maneuver 

3.4 RATIONALE FOR THE DEPLOYMENT OF FBCB2/BFT 

Force XXI Battle Command Brigade & Below/Blue Force Tracker (FBCB2/BFT) was in the 

process of being introduced into the US military prior to Operation IRAQI FREEDOM/TELIC.10

In the lead-up to the Operation, Lieutenant General David McKiernan, Commander CFLCC, 

declared that he “wanted to know where Land Component units were”.11 As a result, 

production of FBCB2/BFT systems was increased in order that a blue force tracking capability 

could be deployed in readiness for the operation. 

In Great Britain, at the time UK forces were preparing a range of options to support US 

forces, combat identification (combat ID) was a topical issue and the Secretary of State for 

Defence, the Right Honorable Geoff Hoon, had stated that UK forces would be provided 

some combat ID capability. It was recognized that there were systems for combat ID in the 

maritime and air components but there was little capability in the land component. 

Consequently, the UK MOD wanted to procure a system that was compatible with the US. 

There were a number of options to meet the UK MOD requirement: 

• Purchase a new system; 

• Lease a system that was compatible; 

• Embed US personnel with FBCB2/BFT within UK units. 

The last option was preferred because it caused no training burden to the UK, however, it 

was recognized that the US government was unlikely to sanction this aspiration. 

 

10 TELIC was the UK codename for military operations in the Middle East. 

11 Drawn from an interview with Wg Comd Dixon RAF, MOD UK 
3. Operational Context for the Study 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

Consequently, it was decided that the UK would lease a number of FBCB2/BFT systems from 

the US. These systems would be fitted following the US model of equipping main and 

alternate HQs in order to track a unit’s center of mass. In principle, this was consistent with 

the deployment of the system in 3ID12 although, unlike the deployment to company level 

within the 3ID, with the exception of the UK 7th Armoured Brigade, FBCB2/BFT units were not 

deployed below the battlegroup level (this is discussed later in this report). FBCB2/BFT was 

fitted to UK vehicles in Kuwait during February and March 2003 by US contractors. The UK 

received 47 systems that were deployed as shown in Figure 3.4-1. 

40 Cdo

(1)

42 Cdo

(1)

29 Cdo Regt RA

(2+2)

C Sqn QDG

(1)

HQ 3 Cdo Bde

(2)

SCOTS DG

(6)

2 RTR

(6)

1 RRF

(5)

1 BW

(5)

A Sqn QDG

(1)

HQ 7 Armd Bde

(3)

1 PARA

(1)

3 PARA

(1)

1 R IRISH

(1)

D Sqn HCR

(1)

7 RHA

(4)

HQ 16 AA Bde

(1)

HQ 1 (UK) Armd Div

(2)

Figure 3.4-1, FBCB2/BFT Deployment in 1 (UK) Armd Div 

FBCB2/BFT was fitted to a range of vehicles, including Challenger 2 Main Battle Tanks, 

Warrior Infantry Fighting Vehicles, Combat Vehicle Reconnaissance (Tracked) and Land 

Rovers. Each fitting was discrete; the equipment often being located where there was 

available space. This provided a rudimentary capability for enhanced situational awareness in 

each of the vehicles if, somewhat, ergonomically inefficient. 

3.5 A FUNCTIONAL DESCRIPTION OF FBCB2 

The Force XXI Battle Command Brigade & Below system (FBCB2) is the principal digital 

command and control (C2) system for the US Army at brigade level and below. The system 

is an automated, network-enabled command and control system, which provides brigadeand-below elements with a seamless battle command capability. The computer, along with 

associated communication and GPS equipment, allows each platform user in the network to 

send and receive information across the depth and breadth of the battlefield. The system 

facilitates the flow of battle command information and supports lower echelon battle 

command tactical mission requirements. Additionally, it inter-operates with Army and Joint 

 

12 Through an interview with LTC Bayer, G3 3ID. 
3. Operational Context for the Study 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

C2 and other sensor systems on the battlefield, resulting in vertical and horizontal information 

integration. This shared common battlefield picture displays near real-time information which 

contributes to Situational Awareness (SA – blue, red and geo-reference), provides graphics 

and overlays, and allows the exchange of C2 messages (predefined and free text). 

It is installed in tactical vehicles, weapons platforms, and aviation platforms. Each computer 

is tailored to a specific platform configuration to meet the needs of each role or mission. The 

system consists of commercial off the shelf (COTS) computer hardware (CPU and screen), 

system operating software, FBCB2 software, GPS device, installation-kit hardware, and 

communications network devices. 

The whole system is interconnected through a terrestrial communications infrastructure called 

the Tactical Internet, which is based upon commercial Internet protocols and made up of 

existing Enhanced Position Location Reporting System (EPLRS) and Single Channel Ground 

& Airborne Radio System (SINCGARS) radios, and an Inter-network Controller (INC – a 

router). Alternatively systems can be connected using celestial satellite communications via 

an L-Band transceiver and operations center, and this is more commonly referred to as 

FBCB2 Blue Force Tracking. Both terrestrial and celestial-based systems can exchange 

information with each other. 

Multiple versions of FBCB2/BFT hardware and software have evolved over the past several 

years. After equipping the 4th Infantry Division (4ID) with FBCB2 (EPLRS based), and giving 

a commercial version of the system to soldiers operating in the Balkans, a “Gulf Digitization 

Initiative” was launched to install a limited number of systems with US forces in the region. 

216 systems utilizing an L-band satellite hub and computer server were initially installed, 

including movie theater-sized screens with hardware and software to operate and manage 

FBCB2/BFT at Camp Doha, Kuwait. With the impending operation (OIF), the number of Lband-enabled FBCB2/BFT units was significantly increased to approximately 900 and 

deployed with several units (primarily ground but some air) involved in OIF, including the 

101st Airborne Division, 3rd Infantry Division (3ID), 1st (UK) Armored Division, V Corps, 1st

Marine Expeditionary Force (1MEF) and the 1st (UK) Armoured Division. Ironically, 4ID, was 

the most heavily digitized force utilizing FBCB2 (initially EPLRS but later augmented with Lband BFT units), was not deployed to Iraq until much later. 

Figure 3.5-1 shows the architecture of the FBCB2/BFT system. A platform position is 

transmitted to a satellite constellation, aggregated with other systems’ positions and 

transmitted back to all platforms. There is also a feed into the Global Command and Control 

System (GCCS) that updates a common operational picture (COP) at formation level. 
3. Operational Context for the Study 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

Figure 3.5-1 : FBCB2/BFT Communications Links 

The system was deployed across the Coalition force as shown in Table 3.5-1 below. 

Table 3.5-1: FBCB2/BFT Fielding 

Figure 3.5-2 shows a typical installation and 3.5-3 a screenshot from FBCB2/BFT highlighting 

the locations of friendly forces. 
3. Operational Context for the Study 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

 Figure 3.5-2: Typical FBCB2/BFT Installation Figure 3.5-3: FBCB2/BFT Screen Shot 

3.5.1 FBCB2/BFT – The system and its capabilities 

FBCB2/BFT was a system designed to provide situational awareness. It comprises a 

personal lightweight GPS receiver (PLGR) and a data terminal that link to a satellite hub via 

L-band to create and maintain a method of tracking and communicating with other 

FBCB2/BFT systems. The system automatically updates its position every 5 minutes or if the 

platform has moved 800m. The system provides the following major capabilities: 

• Positional information and navigation support 

• Tactical messaging 

• Graphical overlay creation and transmission 

• The production and dissemination of reports and returns 

• Limited terrain analysis 

3.6 WHAT THE CASE STUDY ADDRESSES 

3.6.1 Overview 

The case study addresses the degree of improved situational awareness provided to UK and 

US forces through the deployment of FBCB2/BFT as well as some other communications 

capabilities (e.g. SATCOM). Situational awareness is assessed using the Network Centric 

Operations Conceptual Framework Model as a vehicle for the assessment, concentrating 

particularly on the quality of individual sense-making, the quality of interactions and the 

degree of shared sense-making and their individual and collective impact upon mission 

effectiveness. Data to support the analysis has been derived through personal interviews with 

military personnel operating FBCB2/BFT. 
3. Operational Context for the Study 

3-9

NCO Case Study: US/UK Coalition Combat Operations in OIF 

3.6.2 Situational awareness (SA) 

There are numerous definitions of the term “situational awareness”. In the U.K., situational 

awareness is a term used by the military to describe the fusion of information on the following 

to gain a perception of the operational or tactical context: 

• Command intent 

• Friendly forces 

• Enemy forces 

• The environment 

This is consistent with U.S. definitions as well. These factors are all considered in time and 

space. The purpose of studying these elements of situational awareness is that they correlate 

well with the physical elements of the joint operational picture (JOP)13 that includes other 

elements of situational awareness such as NBC, fires, logistics and meteorology. Command 

intent is included to set the context for the need for situational awareness. The layers of the 

JOP are highlighted in Figure 3.6.2-1. 

METOC

Enemy / Intel

Friendly

Fires Coord 

NBC

Logistics

Neutrals

Geospatial Framework

JOP

METOC

Enemy / Intel

Friendly

Fires Coord 

NBC

Logistics

Neutrals

Geospatial Framework

JOP

Figure 3.6.2-1, The UK Joint Operational Picture (JOP) 

 

13 A UK concept linked to that of the US “common operational picture”. 
4-1

NCO Case Study: US/UK Coalition Combat Operations in OIF 

4. DESCRIPTION OF APPROACH 

4.1 INITIAL RESEARCH DESIGN 

During the initial phases of the case study, much was gleaned from reviewing a significant 

number of After Action Reports (AARs) – see Appendix B. This included information about the 

roles of relevant units, the nature of operations in OIF and some experiences regarding the 

use of FBCB2/BFT. 

At the same time, initial contact was made with a number of individuals and organizations that 

had been involved in the decision-making about deployment, the fielding itself and operation 

of FBCB2/BFT during OIF. These were classified as “informing interviews” which informed the 

research design but, since they were not formally structured and recorded, were not utilized 

directly within the results of the research. They included: 

• Several meetings with the FBCB2 project management office to more fully understand the 

nature of the system that had been fielded and its distribution amongst the different units; 

• Meetings with elements of both UK and US forces to establish a high level view of the 

perceptions regarding utility of FBCB2/BFT in OIF and understand which units would be 

most likely to provide useful data and insights; 

• Discussions with the research communities that had already contacted a number of the 

units concerned in preparation of AARs and other analyses. 

As a result of these initial data gathering activities, a much clearer understanding was 

obtained that permitted the design of a robust research plan. Specifically, this enabled the 

development of a clear baseline against which the treatment could be compared, a definition 

of which variables within the NCO CF to consider and a first draft of the interview plan, as 

described below. 

4.2 SUBSEQUENT RESEARCH DESIGN 

4.2.1 Baseline 

Since there were no brigades amongst the UK forces that were not equipped with any 

FBCB2/BFT it was not possible to compare equipped (i.e. treatment) brigades against nonequipped (i.e. baseline) brigades within the same operation. In any case, the nature of the 

three UK brigades was significantly different (Armoured, Air Assault and Commando) and 

they conducted different types of mission during OIF – so they would not have provided good 

comparators against each other. Therefore, it was decided to use the units own operations 

without FBCB2/BFT prior to OIF as the baseline. Most of the units concerned had recent 

relevant experience of large-scale exercises that covered similar types of operations to those 

conducted in OIF – but without the use of FBCB2/BFT. Examples of suitable exercises that 

could be referred to as baselines included an exercise in Poland, British Army Training Unit 

Suffield (BATUS) and Exercise SAIF SEREEA. 
4. Description of approach 

4-2

NCO Case Study: US/UK Coalition Combat Operations in OIF 

4.2.2 Variables 

The areas of the NCO CF that the case study was going to concentrate upon were 

highlighted in Section 1.3. These can be isolated from the NCO CF and laid out as a causal 

chain as shown in Figure 4.2.2-1 below. 

(US) D* O T* M L P F

Ind. Variable

Intervening Variable

Special focus in interviews

Dependent Variable

FBCB2 Quality of

Networking

Information

Shareability

Degree of

Shared

Information

Individual

Sensemaking

Interactions

Shared

Sensemaking

Effectiveness

MoFEs

Exogenoous Variable

(US) D* O T* M L P F

Ind. Variable

Intervening Variable

Special focus in interviews

Dependent Variable

FBCB2 Quality of

Networking

Information

Shareability

Degree of

Shared

Information

Individual

Sensemaking

Interactions

Shared

Sensemaking

Effectiveness

MoFEs

Exogenoous Variable

Figure 4.2.2-1 Variables 

The dependent variable that we are interested in is effectiveness, as quantified by measures 

of force effectiveness (MoFEs) such as tempo, agility and synchronization. The case study 

hypothesis relates this back to the use of FBCB2/BFT as the independent variable, which in 

this case primarily altered the quality of networking available to forces in OIF. The main 

intervening variables that were going to be explored through interviews were: individual 

sensemaking, quality of interactions and shared sensemaking. The remaining intervening 

variables (information shareability and degree of shared information) could be considered at a 

high-level by looking at the FBCB2/BFT functionality, information flows and architectures 

available before and after treatment. 

It was clear that the impact that FBCB2/BFT may have upon MoFEs could also be dependent 

upon a number of exogenous variables. The case study attempted to determine the 

effectiveness of the fielding program for FBCB2/BFT in delivering the potential improvements. 

This was achieved by asking interview questions regarding the deployment approach, 

training, development of tactics, techniques and procedures (TTPs) and whether the system’s 

full potential had been achieved. These questions focused on all of the US lines of 

development – DOTMLPF (Doctrine, Organization, Training, Materiel, Leadership 

Development, Personnel and Facilities – the asterisks (*) indicate areas of primary interest 

within DOTMLPF although all were considered). Though not directly linked to the UK lines of 

development there is correlation between the lines of development between the nations, 

therefore, for simplicity the US DOTMLPF model has been utilized. 
4. Description of approach 

4-3

NCO Case Study: US/UK Coalition Combat Operations in OIF 

4.2.3 Interview plan 

Since each unit interviewed would be providing its own baseline through reference to 

previous similar exercises or operations, there would be no point interviewing anybody other 

than FBCB2/BFT-equipped units. 

Within the UK contingent the density of deployment of FBCB2/BFT units was relatively low 

(47 units to the entire 34,000 UK troops in OIF) so it was necessary to identify exactly whose 

vehicles the FBCB2/BFT units had been fitted in. The strategy was to interview the 

commanders in whose vehicles the FBCB2/BFT units had been fitted – and these ranged 

from Division to Company level in the UK forces. 

With a far larger population of FBCB2/BFT equipped American units, the strategy for 

selecting interviews was based upon achieving a reasonable coverage of echelons while 

minimizing the number of sites that had to be visited. 

In reality the number of interviews was severely constrained by the research funds that were 

available. With extra support provided by the UK Ministry of Defence it was eventually 

possible to conduct around 50 interviews – of which 29 were formally structured and 

contributed to the quantitative data analysis, these have been described as “instrumental 

interviews”. The coverage of these interviews is shown below and the names of those 

interviewed listed in Appendix C. 

Figure 4.2.3-1 Instrumental interviews 

Although the number of interviews may seem low from the perspective of statistical validity, it 

should be remembered that each of these was conducted with subject matter experts. In 

c. 29 Interviews conducted

40 Cdo 15 MEU

3 Cdo Bde

SCOTS DG 2 RTR 1 RRF 1 BW

7 Armd Bde

1 PARA 3 PARA 1 R IRISH

16 AA Bde

HQ 1 (UK) Armd Div

1st MEF

Informing Study

Instrumental to Study

CENTCOM C4I

HQ USMC C4/CS

PM FBCB2

42 Cdo

V Corps

3 (US) ID

CFLCC

MOD UK

c. 21 Interviews conducted

Excluded from Study

Unavailable for Study

c. 29 Interviews conducted

40 Cdo 15 MEU

3 Cdo Bde

SCOTS DG 2 RTR 1 RRF 1 BW

7 Armd Bde

1 PARA 3 PARA 1 R IRISH

16 AA Bde

HQ 1 (UK) Armd Div

1st MEF

Informing Study

Instrumental to Study

CENTCOM C4I

HQ USMC C4/CS

PM FBCB2

42 Cdo

V Corps

3 (US) ID

CFLCC

MOD UK

c. 21 Interviews conducted

Excluded from Study

Unavailable for Study
4. Description of approach 

4-4

NCO Case Study: US/UK Coalition Combat Operations in OIF 

reality, many of those concerned had exceptionally good recall of events, identifying particular 

operational vignettes down to the date and time – which has facilitated cross referencing with 

other interviews, battle logs / diaries and other records such as FBCB2/BFT archive data. 

4.3 DATA COLLECTION 

Although extensive use was made of AARs and a number of informing interviews, the data 

that was going to be used in the analysis was to be collected exclusively through a structured 

interview process. An interview template was developed so that all of the interviews would 

follow and identical sequence and use identical questions. This interview template contained 

five sections, the purpose of each section being: 

1. Obtaining background information about the interviewee, the unit and post they 

served with in OIF, the nature of operations conducted, how FBCB2/BFT was 

deployed in that unit and details about the degree of networking prior to OIF (the 

baseline) and during OIF (the treatment); 

2. Open questions about operations using FBCB2/BFT in OIF that enabled the 

interviewee to tell the story of how it had been utilized; 

3. Similar open questions regarding operations prior to OIF without FBCB2/BFT; 

4. Objective measures that request the interviewee quantify a number of attributes for 

each of the NCO CF concept areas under consideration – for operations with 

FBCB2/BFT and prior to OIF. In order to make this quantification less subjective, a 

scale was developed for each question, as shown in the example below; 

5. Overall comments – which provided and opportunity to briefly summarize the overall 

utility of FBCB2/BFT and raise any other issues that had not been brought out in the 

rest of the interview. 

Can you assess the confidence level you had in the 

information you perceived from FBCB2/BFT?

LOW MEDIUM HIGH

Figure 4.3-1 Example of an objective measure, with scale 

In order to test and validate the draft interview template it was subjected to a number of tests 

as shown below. In addition to a number of iterations to refine the questions, the template 

was validated by means of: 

• Review by a number of peer reviewers and subject matter experts; 

• Conducting a small number of pilot interviews (which were only counted as informing 

interviews and not used in the data analysis); 

• A correlation exercise against the attributes in the NCO CF to ensure adequate coverage 

of the concept areas being studied. 
4. Description of approach 

4-5

NCO Case Study: US/UK Coalition Combat Operations in OIF 

From pilot interviews with operational staff it was apparent that it would not be appropriate to 

try to elicit quantitative measures against each of the attributes for all of the NCO CF concept 

areas under consideration. Conversely, enough attributes were required for each concept 

area to ensure that its various dimensions were adequately explored. Therefore, a minimum 

of five attributes was selected for each of the concept areas being quantified. Furthermore, 

some aggregation of NCO CF attributes and metrics was carried out in order to simplify the 

interview process and the labels associated with some attributes and metrics were altered to 

make them more relevant to the operational staff being interviewed. 

Following this review and validation process, as highlighted in Figure 4.3-2, the interview 

template was significantly revised – to the form shown in Appendix D. 

Draft Interview Guide

Iteration

Pilot Interviews

NCO

CF Quality of Individual Sensemaking

Degree of Decision/ Synchronization

Degree of Effectiveness

Force

Quality of Individual Information

Quality of Organic 

Information

C2 Effectors Value Added 

Services

Quality

of

Interactions

Information

Sources

Degree of Actions/ Entities Synchronized C2 Agili

Physical Domain ty

Social Domain

Information Domain

Cognitive Domain

Individual Understanding

Degree of Shared Sensemaking

Shared Awareness

Individual Decisions Collaborative Decisions

Shared Understanding

Individual Awareness

Degree of Information “Share-ability”

Quality of Networking

Degree of Shared Information

Degree of Networking Net Readiness of Nodes

Quality of Individual Sensemaking

Degree of Decision/ Synchronization

Degree of Effectiveness

Force

Quality of Individual Information

Quality of Organic 

Information

C2 Effectors Value Added 

Services

Quality

of

Interactions

Information

Sources

Degree of Actions/ Entities Synchronized C2 Agili

Physical Domain ty

Social Domain

Information Domain

Cognitive Domain

Individual Understanding

Degree of Shared Sensemaking

Shared Awareness

Individual Decisions Collaborative Decisions

Shared Understanding

Individual Awareness

Degree of Information “Share-ability”

Quality of Networking

Degree of Shared Information

Degree of Networking Net Readiness of Nodes

Coverage, 

Completeness

NCO

CF Quality of Individual Sensemaking

Degree of Decision/ Synchronization

Degree of Effectiveness

Force

Quality of Individual Information

Quality of Organic 

Information

C2 Effectors Value Added 

Services

Quality

of

Interactions

Information

Sources

Degree of Actions/ Entities Synchronized C2 Agili

Physical Domain ty

Social Domain

Information Domain

Cognitive Domain

Individual Understanding

Degree of Shared Sensemaking

Shared Awareness

Individual Decisions Collaborative Decisions

Shared Understanding

Individual Awareness

Degree of Information “Share-ability”

Quality of Networking

Degree of Shared Information

Degree of Networking Net Readiness of Nodes

Quality of Individual Sensemaking

Degree of Decision/ Synchronization

Degree of Effectiveness

Force

Quality of Individual Information

Quality of Organic 

Information

C2 Effectors Value Added 

Services

Quality

of

Interactions

Information

Sources

Degree of Actions/ Entities Synchronized C2 Agili

Physical Domain ty

Social Domain

Information Domain

Cognitive Domain

Individual Understanding

Degree of Shared Sensemaking

Shared Awareness

Individual Decisions Collaborative Decisions

Shared Understanding

Individual Awareness

Degree of Information “Share-ability”

Quality of Networking

Degree of Shared Information

Degree of Networking Net Readiness of Nodes

Coverage, 

Completeness

Ref Concept Area Sub-Area Attribute Metric Type B/L x-ref Op X-ref Quant. B/L

1 Quality of Networking

1.A Degree of Networking 1.5, 3.1 1.6

1.A.1 Reach 1.7

1.A.2 Quality of Service

1.A.3 Network Assurance 2.4

1.A.4 Network Agility

1.A.4.a Robustness 4.9.b

1.A.4.b Resilience

1.A.4.c Flexibility

1.A.4.d Responsiveness 

1.A.4.e Innovativeness

1.B Net Readiness of Nodes

1.B.1 Capacity

1.B.2 Connectivity 1.7, 1.14, 1.15

1.B.3 Posting and Retrieving Capability Support

1.B.4 Collaboration Support

1.B.5 Node Assurance

2 Degree of Information Shareability

????

3 Degree of Shared Information

3.1 Extent Objective 3.2 2.14, 2.****

3.2 Correctness Objective

3.3 Consistency Objective

3.4 Currency Objective

3.5 Precision Objective

3.6 Completeness Quality

3.7 Accuracy Quality

3.8 Relevance Quality

3.9 Timeliness Quality

4 Quality of Interactions

4.1 Depth

4.1.a Quantity

4.1.b Quality 

4.2 Breadth

4.2.a Reach 1.7 ?

4.2.b Selectivity

4.3 Intensity

4.3.a Continuity ?

4.3.b Synchronicity ?

4.3.c Mode 2.10, 2.11 2.10, 2.11

4.3.d Latency ?

4.4 Agility

4.4.a Robustness 4.9.b

4.4.b Resilience

4.4.c Flexibility

4.4.d Responsiveness 

4.4.e Innovativeness

4.4.f Adaptability

5 Quality of Individual Sensemaking

5.A Individual Awareness 3.3 2.5, 2.6, 2.15, 2.16

5.A.1 Correctness Objective

5.A.2 Consistency Objective

5.A.3 Currency Objective 3.7 FBCB2 spec 4.7.c

Open Questions Q

Review & Validate

Feedback,

Lessons Learned

Ref Concept Area Sub-Area Attribute Metric Type B/L x-ref Op X-ref Quant. B/L

1 Quality of Networking

1.A Degree of Networking 1.5, 3.1 1.6

1.A.1 Reach 1.7

1.A.2 Quality of Service

1.A.3 Network Assurance 2.4

1.A.4 Network Agility

1.A.4.a Robustness 4.9.b

1.A.4.b Resilience

1.A.4.c Flexibility

1.A.4.d Responsiveness 

1.A.4.e Innovativeness

1.B Net Readiness of Nodes

1.B.1 Capacity

1.B.2 Connectivity 1.7, 1.14, 1.15

1.B.3 Posting and Retrieving Capability Support

1.B.4 Collaboration Support

1.B.5 Node Assurance

2 Degree of Information Shareability

????

3 Degree of Shared Information

3.1 Extent Objective 3.2 2.14, 2.****

3.2 Correctness Objective

3.3 Consistency Objective

3.4 Currency Objective

3.5 Precision Objective

3.6 Completeness Quality

3.7 Accuracy Quality

3.8 Relevance Quality

3.9 Timeliness Quality

4 Quality of Interactions

4.1 Depth

4.1.a Quantity

4.1.b Quality 

4.2 Breadth

4.2.a Reach 1.7 ?

4.2.b Selectivity

4.3 Intensity

4.3.a Continuity ?

4.3.b Synchronicity ?

4.3.c Mode 2.10, 2.11 2.10, 2.11

4.3.d Latency ?

4.4 Agility

4.4.a Robustness 4.9.b

4.4.b Resilience

4.4.c Flexibility

4.4.d Responsiveness 

4.4.e Innovativeness

4.4.f Adaptability

5 Quality of Individual Sensemaking

5.A Individual Awareness 3.3 2.5, 2.6, 2.15, 2.16

5.A.1 Correctness Objective

5.A.2 Consistency Objective

5.A.3 Currency Objective 3.7 FBCB2 spec 4.7.c

Open Questions Q

Review & Validate

Feedback,

Lessons Learned

Revised Questionnaire

Revisions

Figure 4.3-2 Interview process 

Once the instrumental interviews were started the interview template was not allowed to 

change in order to ensure that a valid comparison could be made between all interviews 

conducted. However, where some questions proved ambiguous or unclear a clarification was 

developed and used consistently in all interviews. This consistency was further enhanced by 

the fact that the same researcher was present at all of the instrumental interviews and 

attempted to ensure that the questions were always asked in the same way. 

Part way through the analysis it became clear that some of the objective measures questions 

could have been aligned better – so as to make the treatment answers always additive to the 

baseline answers, rather than sometimes being asked against an absolute scale and other 

times a relative one. However, since a significant number of interviews had already been 

conducted it was decided that it was more important to maintain consistency right the way 

through the interviews and develop indicative conclusions where there could have been a 

lack of clarity. 
4. Description of approach 

4-6

NCO Case Study: US/UK Coalition Combat Operations in OIF 

For the first set of instrumental interviews (HQ 1st (UK) Armd Div and 7 Armd Bde) two 

researchers were present for all of the interviews. During the interview the responses were 

written directly into the appropriate spaces on the template. These were later transcribed into 

electronic form for dissemination within the research team and have been archived for future 

reference – see Appendix C for the list of interviews conducted. In some instances voice or 

video recordings were made of the entire interview – assuming that the individual consented 

and the security procedures on the site permitted this. In these instances the recordings are 

also being archived alongside the relevant interview template. 

4.4 DATA ANALYSIS 

The instrumental interview data were utilized in two different ways. First, operational stories 

or vignettes were extracted which highlighted particular aspects of how operations were 

conducted more effectively because of FBCB2/BFT. These vignettes were categorized 

against the various concept areas of the NCO CF that were being considered – see Section 

6. Second, the objective measures were collated and analyzed quantitatively against the 

attributes in the NCO CF. This analysis was carried out in a spreadsheet as described in 

more detail in Appendix E. Within this analysis the scores for each unit or group of units were 

aggregated, all results were normalized onto a zero to one scale – where higher is better – 

and statistics calculated for the average and range of the samples. The resulting statistics 

could then be presented in a number of formats – including Kiveat diagrams and average 

plus range for each attribute. The overall data analysis process for the objective measures is 

shown in Figure 4.4-1 below. 

Raw 

Quantitative 

Data

Data Analysis

Normalization

Calculate Statistics Aggregate Results

Quality of Interaction

0.0

0.5

1.0

Quantity

Quality

Reach

Latency

Robustness

Utility

Baseline

Treatment

Plot Statistics

Quality of Interaction

0.0

0.5

1.0

Quantity

Quality

Reach

Latency

Robustness

Utility

Baseline

Treatment

Plot Statistics

Figure 4.4-1 Overall quantitative data analysis 

These quantitative measures are presented against the relevant concept areas of the NCO 

CF in Section 6.
5-1

NCO Case Study: US/UK Coalition Combat Operations in OIF 

5. FINDINGS AND INSIGHTS 

5.1 GENERATING AND MEASURING VALUE 

This Section addresses how a new capability (FBCB2/BFT) was exploited and how it 

contributed to military effect. What constitutes value in a combat environment and how may it 

be measured? Alberts, Garstka, Hayes and Signiori describe value as combat power derived 

from information superiority and NCW concepts14. Evans and Wurster15 describe the 

information environment with the elements of richness and reach influencing the value 

derived. In the past, these elements have been linked, richness has been traded for reach 

and vice versa, however, the capacity of new information systems to handle and distribute 

large volumes of data between dispersed communities means that greater value may be 

leveraged. This is highlighted in Figure 5.1-1. Richness comprises such attributes as the 

fitness for use of the information, the accuracy of the information, both absolute and relative 

timeliness of the information for exploitation. Reach describes the degree to which information 

can be distributed and exploited and its accessibility throughout a network. 

Information

“Richness”

Information

“Reach”

Former

Environment

Aspired

Environment

Information

“Richness”

Information

“Reach”

Former

Environment

Aspired

Environment

Information

“Richness”

Information

“Reach”

Former

Environment

Aspired

Environment

Figure 5.1-1, Creating value (adapted from Evans and Wurster) 

5.2 UTILITY AS VALUE 

In conducting this research, we were trying to identify if the availability of FBCB2/BFT 

provided the push to move “the force” towards the “aspired environment”. There were a 

number of general findings that provided an indication on the utility of FBCB2/BFT, however, 

it is important to consider how the military adapted their actions to fully exploit such 

technology and this is addressed as “insights”. 

5.3 GENERAL FINDINGS FROM RESEARCH 

• FBCB2/BFT provided tactical commanders and principal staff with enhanced situational 

awareness relative to that they had experienced in previous operations and in training for 

high intensity conflict. 

 

14 David S. Alberts, John J. Garstka, Richard E. Hayes, David A. Signiori, “Understanding Information Age Warfare, August 2001.

15 Phillip B. Evans and Thomas S. Wurster, “Strategy and the New Economics of Information”, Harvard Business Review (September-October 1997). 
5. Findings and insights 

5-2

NCO Case Study: US/UK Coalition Combat Operations in OIF 

• In terms of the Joint Operational Picture (JOP), FBCB2/BFT provided information on blue 

forces and the environment and a very limited picture on enemy forces. Figure 5.3-1, 

highlights the FBCB2/BFT contribution to the JOP model shown in Section 3. 

METOC

Enemy / Intel

Friendly

Fires Coord 

NBC

Logistics

Neutrals

Geospatial Framework

JOP

METOC

Enemy / Intel

Friendly

Fires Coord 

NBC

Logistics

Neutrals

Geospatial Framework

JOP

Figure 5.3-1, FBCB2/BFT Contribution to the JOP 

• The system was used within the UK forces principally to augment other means for 

developing situational awareness. It provided a confidence check and visually zconfirmed 

the positions of friendly forces, allowing individuals to orient themselves swiftly to the 

tactical situation. 

• The system was used as a tool for planning and the conduct of operations and this means 

of exploitation increased with the duration of the Operation. 

• The deployment of FBCB2/BFT provided macro situational awareness. Units equipped 

with the system could see the positions of flanking units and this contributed to morale. 

• The relatively close proximity of UK elements ensured that the existing VHF and trunk 

communications remained adequate throughout the operation. This, in part, contributed to 

a lack incentive among UK forces to aggressively exploit the full capabilities of 

FBCB2/BFT. 

• Conversely, the tempo of operations and the extended lines of communications of US 

forces meant that existing communications architectures were inadequate to support 

operations. Hence, the availability of FBCB2/BFT provided an alternate means to support 

operations and this incentivized US forces to exploit more fully such capability. 

• Most UK and US commanders and staff articulated that FBCB2/BFT has the greatest 

utility at company and squadron group level. They judged that deployment below this level 

is likely to act as a distraction. Furthermore, they noted that selected combat support and 

combat service support units must be equipped with the system in order that those units 

can support the fighting echelons effectively. 

• There was consensus that FBCB2/BFT could better facilitate coalition operations though 

there was little evidence to suggest that there was a significant amount of US/UK 

operations at the tactical level (other than SOF operations that, due to their classification 

level, were not assessed as part of this case study). 
5. Findings and insights 

5-3

NCO Case Study: US/UK Coalition Combat Operations in OIF 

5.4 INSIGHTS 

In considering the utility of FBCB2/BFT and the contribution it made to UK and US combat 

effectiveness, it will be considered in two ways: 

• How could existing processes and procedures be enhanced to become more efficient? 

This is often referred to as “doing things better.” 

• What new activities, procedures and processes could be generated as a result of having 

FBCB2/BFT? This is often referred to as “doing better things.” 

Some of the following examples will be explained in greater detail in Section 7 within the 

context of the NCO CF model. 

5.4.1 “Doing things better” 

There are several instances of improvements in processes and procedures by the availability 

of FBCB2/BFT. These have been grouped under the headings of planning, command and 

control agility and the ability to generate and maintain tempo: 

A. PLANNING. 

The ability to analyze multiple scaled raster mapping and imagery allowed commanders to: 

• Undertake planning to a greater granularity than previous experience. 

• Identify and communicate targets, routes, obstacles and assist in avoiding collateral 

damage. This was particularly beneficial when operating in urban or close environments. 

• Sight support weapon systems by exploiting the digital geospatial data and terrain 

analysis tools within FBCB2/BFT. 

• Template potential enemy defensive positions by considering enemy doctrine and 

capabilities and applying them to the terrain. 

• Plan and debrief patrols using the system as a planning and briefing aid. 

• Undertake detailed movement planning 

B. COMMAND AND CONTROL AGILITY 

Agility is the ability to be nimble or to have mental acuity.16 A commander would like both; a 

force that can quickly exploit an opportunity and to have sufficient knowledge enable rapid 

decision-making. Examples of agility derived from the research are outlined within the context 

of the attributes of agility:17

• Responsiveness - Commanders and staff could orient themselves quickly to the current 

tactical situation by viewing FBCB2/BFT. This provided the opportunity to see the 

disposition of blue forces and place it in context with the current command intent. 

 

16 Alberts and Hayes, “Power to the Edge”, June 2003. 

17 Alberts and Hayes, “Power to the Edge”, June 2003. 
5. Findings and insights 

5-4

NCO Case Study: US/UK Coalition Combat Operations in OIF 

• Flexibility - In association with the point above, commanders were able to turn their 

attention rapidly from future planning to current operations and provide command 

direction where and when it was most appropriate. This was because they understood 

that they could swiftly focus in on the current situation when required. This improved with 

practice as the operation progressed. 

• Innovation - Commanders could make decisions through the depiction of time and space 

relations offered by FBCB2/BFT. They could often take decisions without the need for 

voice communications. 

• Robustness – More rapid information flow provided commanders improved situational 

awareness. This allowed them not only to make decisions more rapidly, but also offered 

them the capability to delay making decisions, thus allowing them to make optimal 

decisions. 

• Adaptation - Commanders could overcome limitations in the bandwidth and range of 

standard communication networks and use FBCB2/BFT to exercise command and control 

by distributing orders through its messaging capability. 

C. ABILITY TO GENERATE AND MAINTAIN TEMPO 

Tempo is the rate of activity. In maintaining one’s own tempo, the aim is to slow that of an 

adversary by loading his cognitive processes and detracting from his ability to address 

singular challenges. Hence, one seeks to get inside an enemy’s decision cycle. 

• Commanders could de-conflict their maneuver with others within the battlespace. This is 

because commanders were able to see the movement of flanking units and other entities 

within the environment. 

• Improved situational awareness can increase the speed of decision-making. Faster 

decision-making may allow a commander to direct his subordinate units more rapidly, 

hence create the potential for them to maneuver quicker. 

5.4.2 “Doing better things” 

Innovation is defined as “something newly introduced, such as a new method or device.” 

Doing better things implies undertaking something new. FBCB2/BFT facilitated such activity 

in the following ways. 

A. ENHANCED COMMAND AND CONTROL 

3ID had been challenged in the way it exercised command and control prior to this operation. 

One factor was that their MSE network was limited in range to line of sight because of the 

communications bearers. FBCB2/BFT allowed the Division to undertake command and 

control on the move as it provided situational awareness of the blue force disposition in 

relation to the operational environment and facilitated communication beyond line of sight. 

The ability for this enhanced level of command and control contributed significantly to the 

tempo that US forces could generate and maintain. 

B. SYNCHRONISATION 
5. Findings and insights 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

FBCB2/BFT provided commanders with an unprecedented view of the battlespace, enabling 

them to “see” beyond their own unit and formation boundaries. For large and complex 

operations, FBCB2/BFT was an invaluable tool. At one objective when the US forces were 

attempting to secure a bridge on the River Euphrates, 1 BCT was to secure the bridgehead to 

allow 2 BCT to be the breakout force. When forward elements of 1 BCT were reaching the 

objective the plan was that lead elements of 2 BCT should be four hours behind them. It 

should be noted that the formations were out of radio contact. In fact, elements of 2 BCT were 

up to eighteen hours behind according to the time and space calculations made by units of 1 

BCT based on the situational awareness afforded by FBCB2/BFT. Hence, the assault on the 

objective became a hasty defense until such time as the operation could be conducted. This 

demonstrates the utility of FBCB2/BFT to allow a unit to synchronize its actions with the 

operational context and conform to the collective scheme of maneuver. Furthermore, it 

demonstrates how the 1 BCT commander was provided time to consider new courses of 

action. 

5.5 COALITION OPERATIONS 

Whether in traditional military engagements, asymmetrical engagements, or in a variety of 

operations other than war, the United States will be working in coalition environments. 

Basic to the conduct of these operations is the ability to develop and maintain a shared 

perception of the situation, develop coherent plans that leverage the available resources, 

and execute the mission. This requires a level of information exchange, systems that can 

understand one another, a coalition-based planning process where all may participate, a 

common concept of operations, and a set of compatible procedures to carry out 

operations.15 

While the focus of this study was US/UK coalition operations, during the course of our 

interviews - and given that we were focusing on the FBCB2/BFT as deployed at tactical levels 

of combat operations - within the scope of units interviewed, we were not able to establish 

any evidence or stories/vignettes of coalition operations that were “facilitated” through the use 

of FBCB2/BFT. 

With the exception of initial operations involving 15MEU and 3 Cdo Brigade (until D+4), US 

and UK units appeared to operate as separate Divisions/Brigades at the operational and 

tactical levels. This was especially true as US forces advanced north towards Baghdad and 

UK forces remained in place. We would like to emphasize that SOF operations had the 

potential to demonstrate more successful leveraging of NCO capabilities by coalition 

operations but, due to their classified nature, were not within the scope of this case study. 

Interviews with personnel from 1 (UK) Armd Div highlighted that planning that had been 

undertaken prior to crossing the line of departure regarding the use of FBCB2/BFT had not 

resulted in the system being used as agreed between unit commanders. 7 Armd Bde was due 

to conduct a relief in place with units from 1 MARDIV (5 and 7 RCT) which was to be 

coordinated with the use of FBCB2/BFT. It should be noted that for both the Marines and UK 

forces, this was their first experience with FBCB2/BFT. Apparently, when the US forces were 

engaged by Iraqi forces south-west of Baghdad, the system was disregarded and the relief in 

place was conducted through the more familiar use of liaison officers on the ground. An 

interview with the former Commander of 15 MEU underscored problems related to the 

FBCB2/BFT (only one unit was made available to 15MEU) – as well as MDACT/C2PC. As a 

result, the Marines abandoned use of this equipment during operations. 
5. Findings and insights 

5-6

NCO Case Study: US/UK Coalition Combat Operations in OIF 

Again, it should be noted that based on “informing” interviews at higher levels (CENTCOM, 

CFLCC and V Corps), the FBCB2/BFT contributed to significantly improved individual and 

shared awareness not achieved in previous combat operations; but, evidence of this is based 

on a limited number of interviews and can not be substantiated further through this study. It is 

highly recommended that a study of this type at these levels be undertaken. At the time of 

this writing, the U.S. Army War College is conducting a case study that addresses these 

operational levels within the 3ID and V Corps but not necessarily for all entities within the 

theater of operation. 

As is documented in the instrumental interviews, overall situational awareness of blue forces 

for those who had access to and used BFT was unprecedented, but of limited utility for the 1 

UK Armoured Division because of the different missions US and UK forces were given. 

Based on all our interviews, both instrumental and informing, we have made the following 

observations regarding the contribution of FBCB2/BFT to coalition operations: 

• FBCB2/BFT provided an incremental, although somewhat limited, contribution to 

improved coalition operations by providing units situational awareness of one another (i.e. 

between coalition forces). 

• The limited deployment, training, usage and operation of FBCB2/BFT with the UK units 

limited its contribution to overall situational awareness 

• Perception of non-usage of FBCB2/BFT by US forces (e.g. 1 MEF) in interfacing with UK 

forces discouraged subsequent usage of the systems between coalition forces 

• Anecdotally, the greater benefits appeared to be at the operational and strategic levels of 

command where blue force feeds from multiple sources were aggregated to provided a 

coalition COP – according to interviews with CENTCOM and CFLCC 

5.6 FIELDING TRANSFORMATION 

It was clear from the case study firstly that there were significant differences between the 

effectiveness of FBCB2/BFT deployment within US and UK forces and secondly there was 

significantly lower effectiveness than might be expected from an analysis of the available 

functionality. Indeed, many interviewees talked of the potential of the system although they 

had not been able to exploit more than a small part of this during OIF. An example of the 

difference in effectiveness delivered through FBCB2/BFT by the US and UK forces, is shown 

in Figure 5.6-1. 

 
5. Findings and insights 

5-7

NCO Case Study: US/UK Coalition Combat Operations in OIF 

100%

50%

Mean = 12%

Mean = 58%

40

0

100

20

UK US

Of all the new equipment and systems deployed on the operation, can you 

assess what percentage of improvement FBCB2/BFT directly contributed to?

Of all the new equipment and systems deployed on the operation, can you 

assess what percentage of improvement FBCB2/BFT directly contributed to?

21 

responses

8 

responses

Relative Effectiveness

Figure 5.6-1 Variance in perceived relative effectiveness 

Although it could be that the increased effectiveness perceived by the US forces relative to 

the UK was due entirely to the increased deployment density, this was not the only difference 

that existed between the forces. Some of the other differences between the forces are 

discussed below. 

5.6.1 Propensity for change 

The UK land forces have largely used paper charts and voice communications as their 

primary means of gaining situational awareness for many years – the existing combat net 

radio having been deployed for around 30 years. As a result, their tactics, techniques and 

procedures (TTPs) have been thoroughly optimized for this environment and everyone is well 

trained and experienced in war-fighting this way. Consequently there is little incentive to 

change and indeed a fear that new and unproven systems may reduce combat effectiveness 

- at least in the short-term while its intricacies are mastered. 

In contrast, the US land forces deployed in OIF had more familiarity with computer-based 

systems – having already used tactical intranets, such as SIPRNET, to provide some INTEL 

and situational awareness for some time. Therefore, their TTPs are likely to have evolved 

somewhat towards those needed for digital situational awareness. This is likely to have made 

them more amenable to adapting to using FBCB2/BFT for a significant proportion of their 

situational awareness needs during OIF. 
5. Findings and insights 

5-8

NCO Case Study: US/UK Coalition Combat Operations in OIF 

This difference in propensity to change can be summarized in the technology lifecycle chart in 

Figure 5.6.1-1. Due to their earlier exposure to the next technology wave (i.e. digital 

information that supports SA, such as tactical intranet and FBCB2/BFT) a larger proportion of 

the US forces are happy to migrate to this technology. By comparison, the bulk of the UK 

forces are still happiest with their proven technology and it is only a relatively small number 

who are prepared to try the new technology – largely in a tentative and experimental way. 

These individuals are often labeled “innovators” and “early adopters” in marketing terms. 

Figure 5.6.1-1 US and UK Adoption of FBCB2/BFT

5.6.2 Communications needs 

Most of the UK force’s operations during OIF only involved short distances (around 70km), 

with each brigade only being spread over a very limited geographic area. Given this 

dispersion, the line of sight based combat net radios provided robust communications 

throughout the operation. Also, because of the use of commercial L-band satellite 

communications for data transmission, the UK forces had restricted the messaging capability 

to the unclassified level and encouraged the use of this capability only in extremis. Since 

relatively little was known about the way in which FBCB2/BFT worked (transmission power, 

etc.), some of the personnel interviewed highlighted emission control concerns early in the 

conflict that may have limited the extent to which it was used. Therefore, there were no 

compelling reasons for UK forces to use the messaging and reporting capabilities of 

FBCB2/BFT and some concerns as to why they should be avoided for emission control and 

operational security reasons. 

By contrast, the US forces operated over significantly greater distances and more importantly 

individual brigades were dispersed over significantly larger areas. In several instances during 

the advance towards Baghdad, units were operating over an area of up to 200km – well 

beyond the normal 10~20 kilometers from Division. This meant that for periods of several 

Time

Usage MapBased SA

Digital 

SA

UK

US

Innovators

Early Adopters

Early Majority

US

UK

Time

Usage MapBased SA

Digital 

SA

UK

US

Innovators

Early Adopters

Early Majority

US

UK
5. Findings and insights 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

days, some units were beyond the range of their line of sight radio networks and they had to 

rely upon the messaging and reporting capabilities within FBCB2/BFT in order to remain in 

contact. 

The significant difference in the distances involved in UK and US operations can be seen in 

the map extract in Figure 5.6.2-1. 

“We normally operate 10-20 

km forward of Division, in 

practice, we were operating 

40-200km forward”

LTC Ferrel, 3/7 Cav, 3ID

US Operations

UK

Figure 5.6.2-1 Distance involved in US vs. UK operation 

5.6.3 Lines of development 

In order to effectively field a mission capability package normally one would seek a high level 

of readiness across all of the lines of development (i.e. DOTMLPF). However, since 

FBCB2/BFT was fielded as an urgent operational requirement relatively close to crossing the 

line of departure, there was not time to achieve adequate readiness in all the lines of 

development – which may go some way to explaining why the potential of the system was not 

fully utilized. Furthermore, there were significant differences in the maturity of the different 

lines of development between UK and US forces, as shown below – which may explain some 

of the differences in relative effectiveness through FBCB2/BFT between the UK and US. 

Looking at each of the lines of development and their potential impact separately: 

• Doctrine – neither US (at least in the case of 3ID) nor UK forces had developed specific 

doctrine for the exploitation of digital SA systems such as FBCB2/BFT, However, with 

their previous experience of tactical intranet the TTPs for US forces were likely to be more 

adaptable to FBCB2/BFT than would be the case for UK TTPs. Also, UK guidance on 

emission controls and operational security could have limited the ability of UK forces to 

fully exploit FBCB2/BFT. 
5. Findings and insights 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

• Organization – the UK forces had little guidance as to which vehicles to deploy 

FBCB2/BFT in and commanders had little knowledge of its capability. As a consequence 

the deployment strategy varied considerably by brigade. For example, some units opted 

to deploy the systems in the command vehicles – which didn’t always represent the unit’s 

center of mass (e.g. when commanders were being briefed at the higher HQ). Similarly 

the operation of FBCB2/BFT was in some cases left to signals staff, while in others 

commanders or G3 staff took a more active interest. This lack of consistency in the 

concept of employment can be largely attributed to the hasty deployment of FBCB2/BFT – 

in some cases as little as 5 days before crossing the line of departure, this in a period 

when there were many other operational imperatives such as up-armoring and live-firing. 

By comparison, the US deployment appears to have been thought through a little 

more thoroughly and commanders were more engaged in the employment of 

FBCB2/BFT. However, the organizational line of development still fell somewhat 

short of that which would normally be expected when fielding a complex new 

operational system such as FBCB2/BFT. 

• Training – neither UK nor US forces had anything like the degree of training normally 

associated with fielding a complex new system. In the UK forces, training was as little as 

an hour or two, was limited to the basics of operating the system, was only given in the 

last week or two before crossing the line of departure and was often limited to junior 

signals staff. 

In contrast the US forces had longer to train with FBCB2/BFT, trained more 

personnel and included a “key leader brief” for company commanders to explain the 

need to evolve their TTPs to fully utilize FBCB2/BFT. However, even US forces still 

had little time to develop TTPs and practice them before crossing the line of 

departure. 

• Materiel – the deployment density of FBCB2/BFT available in OIF was somewhat lower 

than the ideal in most units and only offered a center of mass approximation down to 

battalion level and in a few cases company. However, the deployment density within US 

forces (3ID) was about three times greater than in equivalent UK forces and may have 

been somewhat closer to the critical mass at which a blue force tracker really becomes 

useful. 

The fit of FBCB2/BFT in most vehicles was also developed at a very late stage of 

the deployment and was in many cases less than ideal – for instance, commanders 

could not see the FBCB2/BFT display when they had their heads out of the vehicle. 

In other cases elements of the system were positioned in locations that were prone 

to damage. In-theater technical support for FBCB2/BFT was also severely limited 

and some unserviceable systems could not be repaired during the period of high 

intensity conflict. 

• Leadership – it undoubtedly helped that the use of FBCB2/BFT was mandated through 

the US chain of command. However, there was far less leadership direction within UK 

forces and it is likely that this contributed to the lower degree of use. 

• Personnel – as already discussed above, it is believed that US personnel had a greater 

acceptance of the new technology. Furthermore, the high deployment density within US 

forces will have created conditions that were closer to a critical mass for deployment and 

made the system more relevant and useful. 
5. Findings and insights 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

• Facilities – not applicable. 

US

Low

Medium

High

Lines of Development

Doctrine Organisation Training Materiel Leadership Personnel Facilities

UK

N/A

LoD readiness 

for FBCB2/BFT

No explicit 

FBCB2 

doctrine

Earlier / 

more 

training in 

US forces

More US 

thought on 

deployment 

design

FBCB2 

usage 

mandated 

in 3ID

Greater 

numbers. 

Higher tech 

acceptance?

Higher 

deployment 

density in 

US forces

Figure 5.6.3-1 US and UK lines of development

In summary, the inability to fully exploit the system’s potential can largely be attributed to the 

hurried and incomplete fielding of the FBCB2/BFT as an urgent operational requirement over 

a period of just a few weeks prior to crossing the line of departure. Similarly, the difference in 

relative effectiveness for FBCB2/BFT seen between the UK and US forces can largely be 

attributed to the differing maturity levels between their respective lines of development. 

Hence, it could be concluded that in order to fully realize the expected benefits of a 

transformational change program it is vital to ensure that all of the lines of development are 

adequately addressed – including the soft aspects - and sufficient time is allowed for the 

development of TTPs and experience in using new systems before attempting to utilize them 

operationally. These are aspects that although mentioned in relation to the NCO conceptual 

framework, probably need to be emphasized more explicitly, as shown in the model in Figure 

5.6.3-2 below that places transformation at the intersection of the NCO conceptual framework 

and the DOTMLPF model. 

Figure 5.6.3-2 Intersection of NCO CF and DOTMLPF 

Military Critical Success Factors Military Critical Success Factors

Transformation Transformation

Articulating

Needs

Articulating

Needs

Delivering

Benefits

Delivering

Benefits

NCO CF

Hard System

Changes

Hard System

Changes

Soft System

Changes

Soft System

Changes

Lines of Development

Transformation Transformation

MF DOTLP

Military Critical Success Factors Military Critical Success Factors

Transformation Transformation

Articulating

Needs

Articulating

Needs

Delivering

Benefits

Delivering

Benefits

NCO CF

Hard System

Changes

Hard System

Changes

Soft System

Changes

Soft System

Changes

Lines of Development

Transformation Transformation

MF DOTLP
6-1

NCO Case Study: US/UK Coalition Combat Operations in OIF 

6. INTERPRETATION AND ANALYSIS OF FINDINGS 

6.1 METHOD 

The interpretation and analysis of the findings has been undertaken within the context 

provided by the NCO Conceptual Framework. The research undertaken was to identify 

measures of attributes in each of the following top-level concepts: 

• The degree of networking 

• The quality of individual sensemaking 

• The quality of interactions 

• The degree of effectiveness 

These top-level concepts are shown graphically, within the context of the Framework in 

Figure 6.1-1. As stated earlier in this report regarding the approach to the research, a mix of 

qualitative and quantitative questions was posed to interviewees that could be correlated with 

the CF model. In order to constrain the research, specific attributes were assessed for the 

quality of individual sensemaking, the quality of interactions and the degree of effectiveness, 

specifically: 

• Consistency of information 

• Currency of information 

• Precision of information 

• Number of information sources exploited 

• Confidence in information 

(US) D* O T* M L P F

Ind. Variable

Intervening Variable

Special focus in interviews

Dependent Variable

FBCB2 Quality of

Networking

Information

Shareability

Degree of

Shared

Information

Individual

Sensemaking

Interactions

Shared

Sensemaking

Effectiveness

MoFEs

Exogenoous Variable

(US) D* O T* M L P F

Ind. Variable

Intervening Variable

Special focus in interviews

Dependent Variable

FBCB2 Quality of

Networking

Information

Shareability

Degree of

Shared

Information

Individual

Sensemaking

Interactions

Shared

Sensemaking

Effectiveness

MoFEs

Exogenoous Variable

Figure 6.1-1, NCO Conceptual Framework and Areas of Research 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

6.2 A SYNOPSIS OF NETWORKING 

6.2.1 Description of Networks 

In order to assess individual and collective situational awareness it is necessary to quantify 

the networks available to UK and US military personnel for the passage of information and, 

hence, the perception of situational awareness. Both the UK and US operated VHF/FM radio 

command nets; the UK used CLANSMAN radios that are predominantly insecure below 

formation level. Insecure communications were augmented by limited secure trunk 

communications and TacSat. The US operated with SINCGARS radios that provided secure 

communication down to squad level. FBCB2/BFT was superimposed on these radio nets to 

enhance situational awareness. 

6.2.2 UK forces prior to deployment 

UK forces operate a combination of secure and insecure communication systems. Routinely, 

command and control would be exercised through Ptarmigan secure trunk communications 

and secure and insecure combat net radio (Clansman CNR). Ptarmigan predominates at 

formation level and a single link generally exists down to battlegroups. Insecure voice 

communications is the vehicle for command and control at battlegroup level and below where 

messaging is encoded prior to transmission. Formation headquarters also have the Army 

Tactical Command System (ATacCS) available to them that provides a suite of office tools 

and a data messaging capability. 

The UK communication architecture is extremely “stovepiped,” operating vertically within the 

chain of command. Consequently, the following situation exists: 

• Company and squadron groups operate an internal command net and their HQs will also 

operate on the battlegroup command net. Consequently, there is little lateral 

communication between company and squadron groups. 

• Battlegroups operate their own internal command net and the battlegroup HQ is on the 

brigade command net. There is, therefore, little communication between battlegroups and 

none between adjacent company and squadron groups in adjacent battlegroups. 

• Brigades operate their own command net and the brigade HQ will operate on the 

divisional command net. There is little communication between brigades and none 

between battlegroups in adjacent brigades. 

This situation is suggestive of a hierarchical structure that suggests two weaknesses: 

• The time required to transmit information through the hierarchy is lengthy due to the 

extended vertical chains. 

• The information paths are vulnerable; if one superior node is damaged and cannot 

process information, the subordinate nodes are starved of information. 

The structure is shown schematically in Figure 6.2.2-1. 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

Figure 6.2.2-1, The UK Communications Structure 

What is the effect of such an architecture? Situational awareness and general contextual 

information may be derived through formal processes such as orders prior to an operation, 

whereby commanders and principal staff share information, plan upon a common 

understanding and brief their subordinates accordingly. Once operations start, routine 

situational awareness is gleaned from the radio which provides a context to an individual 

which is then fused with knowledge to derive understanding through which one may orient 

decisions and actions. 

Within 1 (UK) Armd Div, situational awareness can be maintained within the immediate 

environment, however, it is less easy to maintain in the wider perspective. Hence, company 

or squadron commanders within different units or formations sharing a common boundary are 

unlikely to know the detailed situation in the neighboring sub-units’ area of operations. The 

same may be said for battlegroup and brigade commanders. This results in difficulties in 

maintaining shared awareness within the same locality and, thus, actions cannot be 

synchronized. A lack of synchronization will impact upon operational tempo and the ability to 

maneuver and engage for greatest affect. 

6.2.3 UK forces following deployment 

Following deployment, the UK had a number of augmentations to their communications 

architecture described above. The Joint Operational Command System (JOCS)18 was 

deployed to all formation HQs providing a data link and messaging capability between the UK 

Permanent Joint Headquarters (PJHQ) and all deployed formation headquarters, however, it 

provided minimal situational awareness at the lower operational level of command. 

CENTRICS-X, a coalition information system, was deployed in all formation headquarters 

providing messaging connectivity. SIPRNET, a US eyes only, information system was also 

deployed within UK formation headquarters, operated by US Foreign Disclosure Officers, for 

UK access to classified US material. 

Tactical satellite (TacSat) communications were deployed within 3 Cdo Bde. The Brigade was 

provided 2 TacSat channels that provided secure voice and data communications down to 

company group level. This capability provided the Brigade with increased internal situational 

awareness; however, it had limited external situational awareness due to insufficient 

connectivity. 

There were a number of satellite telephones distributed within 1 (UK) Armd Div. Some of 

these telephones allowed secure speech, however, their deployment was not systematic and 

this research has not found that they had a significant impact on command and control. 

 

18 JOCS has been deployed on formation field training exercises but is not a routine feature of brigade communications in peacetime. 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

FBCB2/BFT was deployed in 1 (UK) Armd Div. The deployment of the forty-seven systems 

fielded down to major unit level within 3 Cdo and 16 Air Asslt Bdes, and down to company 

and squadron group level in 7 Armd Bde, offered a capability for improved situational 

awareness. Consequently, this could overcome some of the inadequacies of “stove-piped” 

communications. In contrast to radio communications, FBCB2/BFT, operating on L-band, 

provides communications vertically and horizontally through national and coalition chains of 

command. If the system is serviceable, a user could see the position of other users and 

communicate through tactical email. The effect of these enhancements was to add some 

horizontal connectivity at the lower levels of the hierarchical construct, akin to Figure 6.2.3-1. 

Figure 6.2.3-1, Flattened Communications Hierarchy with FBCB2/BFT and TacSat 

6.2.4 US forces prior to deployment 

3ID exercised command and control through a Mobile Subscriber Equipment (MSE) network 

that provided Battlefield Operating Systems (BOS). The BOS carried common and functional 

applications for the planning and execution of operations. This capability was deployed to 

formation (BCT) level. The major limitation of the capability was the static nature through 

which command and control was exercised. Due to the limitations of the communications 

bearers operating by line of sight, headquarters had to be static and in relatively close 

proximity of each other, generally less than 10km apart. Some elements of the BOS were 

provided at major unit (task force) level, notably All Source Analysis System (Light) (ASAS 

(Lt)) and Advanced Field Artillery Tactical Data System (AFATDS), intelligence and fire 

planning systems respectively. 

The US already had a radio network that allowed secure communications across unit and 

formation boundaries: Single Channel Ground and Airborne Radio System (SINCGARS). 3ID 

units also had the Enhanced Position Location Reporting System (EPLRS) radio systems, 

though this was considered dysfunctional19 and the personnel interviewed during this project 

articulated that their units deployed only with SINCGARS. Consequently, 3ID had a partially 

networked force constrained by the distance over which their communication networks could 

operate. It may be represented by the schematic in Figure 6.2.4-1. 

Figure 6.2.4-1, US Partial Networked Force Pre-Deployment 

 

19 A comment made by several interviewees. 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

6.2.5 US forces following deployment 

The major enhancement to the capability for command and control in 3ID was the deployment 

of FBCB2/BFT.20 The Division received approximately 150 systems that allowed its 

deployment to company level. Prior to this deployment, the Division had been constrained by 

range, both for the BOS and for the SINCGARS FM radios. However, the introduction of 

satellite enabled FBCB2/BFT provided, as discussed earlier, supported situational awareness 

and offered a means of communications beyond line of sight. Indeed, FBCB2/BFT became 

the primary method for passing fragmentary orders (FRAGOs) during offensive operations.21 

The after action review produced by 3ID22 stated: “The consensus from the Division was that 

FBCB2/BFT worked phenomenally well. The ability of our Army to digitally communicate 

without the constraint of terrain and to track our forces at near-real-time is an awesome ability 

that we must provide our units in order to remain a step ahead of the threat, regardless of 

symmetry”.23

3ID also received approximately fifty single channel TacSat radios, twenty-nine Harris HF 

radios and Iridium and Thoria telephones. The Divisional command net was on TacSat while 

HF, procured at late notice, served as a back-up but was not required. The Division had the 

opportunity to exercise with these radios prior to the operation, hence, were proficient in 

exploiting the capabilities of the equipment. The TacSat net proved to be essential for 

operations, particularly over the extended lines of communication the Division was operating 

over. The telephones that were deployed are not thought to have had a significant impact on 

3ID offensive operations. The impact of the combination of the deployment of FBCB2/BFT 

and TacSat provided a significant contribution to the aspiration of fielding a robustly 

networked force represented in Figure 6.2.5-1. 

Figure 6.2.5-1, the Robustly Networked Force 

The Division also had access to the Global Command and Control System (GCCS). 

FBCB2/BFT provided a significant information feed to this system that aggregated a number 

of sources to display the common operational picture (COP). CFLCC maintained a 

recognized land picture that was aggregated with the picture from C2PC (see Figure 6.2.5-2) 

in 1st MEF. The system is shown in Figure 6.2.5-3. 

 

20 LTC Bayer, G3 3ID. 

21 LTC Bayer, G3 3ID. 

22 Operation IRAQI FREEDOM, 3ID After Action Report (Draft), 12 May 2003. 

23 Operation IRAQI FREEDOM, 3ID After Action Report (Draft), 12 May 2003, Page 8-2. 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

Figure 6.2.5-2, C2PC Picture with FBCB2-BFT generated icons 

SECRET NETWORK

Data 

Broker

Trusted 

Guard

Radiant Mercury

CFLCC

GCCS-A

ONE WAY SBU TO SECRET

CENTCOM

GCCS

GCCS-M GCCS-Air

MCS-L

FBCB2 Blue SA Up

CENTCOM

GCCS GB etc

USMC

C2PC

USMC

UNITS

V Corps

GCCS-A

3ID

GCCS-A

SECRET NETWORK

Data 

Broker

Trusted 

Guard

Radiant Mercury

CFLCC

GCCS-A

ONE WAY SBU TO SECRET

CENTCOM

GCCS

GCCS-M GCCS-Air

MCS-L

FBCB2 Blue SA Up

CENTCOM

GCCS GB etc

USMC

C2PC

USMC

UNITS

V Corps

GCCS-A

3ID

GCCS-A

Figure 6.2.5-3, Data Aggregation to Form the Common Operational Picture 

6.2.6 The quality of networking 

The quality of networking encompasses both the degree of networking and the net readiness 

of nodes. During Operation TELIC/Iraqi Freedom, at the tactical level of command, the UK 

and the US networks were different and, therefore, their relative values cannot be compared 

directly. A common feature of both the UK and US augmented networks was that FBCB2/BFT 

3ID, V 

Corps

101 AA, V Corps

1 MARDIV, I 

MEF

1 UK DIV, I 

MEF

Aviation Platform

3ID, V 

Corps

101 AA, V Corps

1 MARDIV, I 

MEF

1 UK DIV, I 

MEF

Aviation Platform

OIF Blue COP

25 March 2003
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

provided a capability for beyond line-of-sight connectivity to disseminate data and provide 

access to raster maps and imagery. 

Each national network is described below highlighting some of the attributes of the quality of 

networking: 

A. UK NETWORK 

i. Reach 

The UK VHF radio network allowed a high degree of information sharing at the local level, 

contributing to localized situational awareness; however, it did not provide routine access to 

wider contextual information. The augmentation of this network with FBCB2/BFT, utilizing Lband satellite communications, certainly provided the potential for greater reach, in terms of 

cutting sideways through the chain of command to provide situational awareness left, right, 

forward and back. 

ii. Connectivity 

The reach of the network was limited by the number of nodes – 47 nodes only allowed access 

to the network at formation and major unit level within the Division, less in 7 Armd Bde where 

access to the FBCB2/BFT network was deployed to company and squadron group level. 

iii. Quality of Service 

The quality of service of the VHF radio network was good given the geographic proximity of 

the UK forces. The network was robust and available most of the time; hence there was a 

high degree of network assurance. Similarly, the quality of the service of the FBCB2/BFT was 

generally good, though there were instances of damage to essential components of the 

system, notably GPS antennae, due to their ill-positioning as a result of rapid fitting. The 

richness of the information gleaned from FBCB2/BFT was not as great as through the VHF 

Radio network as UK forces were directed not to use the messaging system except in 

extremis due to concerns over emissions control. Furthermore, there was no use of the ability 

to create and distribute graphics. 

B. US NETWORK 

i. Reach 

The US FM radio network became inoperable as the forces started operating beyond line of 

sight in order to generate and maintain tempo. The FBCB2/BFT network provided a means 

for command and control and offered the reach required to conduct such operations. 

ii. Connectivity 

The reach of the FBCB2/BFT system was significantly better than that available to UK forces. 

3ID received approximately 150 systems that provided a deployed capability to all maneuver 

companies. 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

iii. Quality of Service 

The richness of the SINCGARS radio network was similarly constrained by distance and the 

FBCB2/BFT compensated for this deficiency to provide a robust network available almost all 

of the time. The US forces made full use of the messaging capability of FBCB2/BFT and 

regularly used the system for the passage of orders and the distribution of tactical 

schematics, hence, the richness of the information passed over the network was equal to and 

often better than that passed over the radio network. 

C. SUMMARY 

The comparison is networks with the addition of FBCB2/BFT, relative to prior to the 

deployment may be summarized as follows: 

Before After 

VHF/FM Line-of-sight radio network VHF/FM Line-of-sight radio network 

Beyond line-of-sight network 

Voice Voice 

Data 

Paper maps Multiple scale raster maps 

Imagery 

6.3 OTHER INTERVENING VARIABLES 

As discussed in section 4.1, these variables were reviewed only at a high level: 

6.3.1 Degree of information “share-ability” 

As discussed in section 4.1, “share-ability” was not a NCO CF concept area that was 

examined through detailed interviews; instead it was addressed only at a high-level by 

looking at the FBCB2/BFT functionality, information flows and architectures available before 

and after treatment. 

The main aspects of information share-ability through FBCB2/BFT have been discussed in 

section 6.2 on the Quality of Networking. Specifically, the addition of FBCB2/BFT in the 

treatment provided: automatic update of individual and collective position blue force positions, 

messaging, the potential to allow sharing of boundaries and other overlays and it provided a 

readily assimilated visual presentation of situational awareness – particularly for blue assets 

and the environment, though there was no credible “red picture”. 

As articulated in 6.2.3, these capabilities were not always fully utilized in OIF. Table 6.3.1 

highlights the difference in information sharing prior to and after the deployment of 

FBCB2/BFT. 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

Before After 

Manual updates Automatic updates 

 Messaging – including standard reports and 

free-text 

 Sharing of boundaries / graphics 

 Visual SA of blue assets 

Table 6.3.1, Information “Share-ability” 

6.3.2 Quality of individual information 

As discussed in section 4.1, this was not a NCO CF concept area that was examined through 

detailed interviews; instead it was examined only at a high-level by looking at the FBCB2/BFT 

functionality, information flows and architectures available before and after treatment. 

The additional aspects of individual information added by the inclusion of FBCB2/BFT in OIF 

were: the provision of real-time information on own position that was accurate to within a few 

meters, availability of multi-scale mapping and imagery, an update on all FBCB2/BFT 

equipped blue assets within 5 minutes or 800 meters and the ability to overlay all of these 

elements in a single graphical display. The differences in the quality of individual information 

are summarized in Table 6.3.2. 

Before After 

Near real-time warnings Real time information on own position (+/- 

10m) 

Routine reporting 1~2 hours Multi-scale mapping and imagery 

 Blue asset update within 5 mins / 800m 

Table 6.3.2, Differences in the Quality of Individual Information 

6.3.3 Degree of shared information 

As discussed in section 4.1, this was not a NCO CF concept area that was examined through 

detailed interviews; instead it was examined only at a high-level by looking at the FBCB2/BFT 

functionality, information flows and architectures available before and after treatment. 

The additional aspects of shared information added by the inclusion of FBCB2/BFT in OIF 

were: the availability of an update on all FBCB2/BFT equipped blue assets within 5 minutes 

or 800 meters, the capability to message each other beyond the range of line of sight 

communication links, and the potential for sharing of boundaries and other overlays 

graphically. The differences in the degree of shared information are summarized in Table 

6.3.3. 

Again these were capabilities that were not always fully utilized in OIF. 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

Before After 

Near real-time warnings Blue asset update within 5 mins / 800m 

Routine reporting 1~2 hours BLOS messaging capability 

Verbal relay of boundaries Sharing of boundaries and overlays 

graphically 

Table 6.3.3, Differences in the Degree of Shared Information 

6.4 INDIVIDUAL SENSEMAKING 

Sensemaking is the ability to frame events in the physical environment and fuse it with prior 

learning and understanding. It is often considered in terms of awareness, the process of 

combining information and knowledge and understanding, the process whereby one may 

draw inferences about a situation and predict possible consequences. Sensemaking is a 

socio-cognitive process and, as such, is greatly influenced by the interactions within social 

networks. Therefore, sensemaking will vary between individuals. 

FBCB2/BFT provided the capability to enhance individuals’ sensemaking significantly. The 

ability to analyze the operational and tactical environment to such a high resolution, with 

routine access to multiple-scaled maps and imagery, provided the capability to undertake a 

number of tasks in a more effective way. The following vignettes, derived from interviews with 

unit personnel, provide examples of how this impacted the awareness of individuals. 

• 2 Royal Tank Regiment (RTR) battlegroup used the imagery extensively in order analyze 

and plan routes for maneuver for the Challenger 2 main battle tank. The method in which 

this was conducted is that commanders could survey an area of interest at small scale 

and then focus in on specific areas at far greater scale. Thereafter, imagery was used to 

identify likely obstacles such as berms and ditches and these could even be measured to 

define what impact they were likely to have on the movement of a squadron of tanks. The 

ability to undertake this type of planning, particularly, for urban and suburban areas meant 

that maneuver could be undertaken more rapidly, knowing where the likely impediments. 

• Similarly, 2 RTR used a combination of the satellite imagery and the positioning capability 

in FBCB2/BFT to identify targets for urban raids. During operations in Az Zubayr and 

Basrah, information was provided on likely insurgent operating bases. These were, 

generally, houses in urban neighborhoods. Using FBCB2/BFT these locations could be 

pinpointed and could be reached rapidly using FBCB2/BFT for navigation. This achieved 

surprise and also minimized the impact of collateral damage through misinterpreting 

information. 

• 3 PARA used the geospatial data within FBCB2/BFT for the sighting of support weapons, 

specifically the Milan anti-tank guided weapon and the General Purpose machine 

(Sustained Fire) (GPMG(SF)). Traditionally, weapons are sighted by analyzing a map for 

likely effective positions and then confirmed by a ground reconnaissance. The 

combination of the maps, imagery and digital terrain elevation data (DTED) allowed for a 

far more detailed analysis of the ground to confirm arcs of fire. This minimized the amount 

of time required for ground reconnaissance. 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

• A company commander in the 1st Battalion, Royal Regiment of Fusiliers (1 RRF) 

battlegroup used FBCB2/BFT to de-conflict the movement of his company group in order 

to get to the line of departure for a company group attack. At the time of this movement it 

was approximately D+2 and south-east Iraq was congested with US and UK forces. The 

coordination of movement was challenging. In this vignette, the company group had to 

cross a main supply route aligned perpendicular to their axis of advance. The route was 

heavily trafficked and crossing a battlegroup which the company group was part of was 

going to prove difficult. The company commander used FBCB2/BFT to identify a gap in 

the traffic on the main supply route and then coordinated the move of his sub-unit, 

comprising approximately 20 armored vehicles. This allowed him to generate tempo 

which resulted in the objective being seized 12 hours before the other battlegroup 

objectives were seized. 

• Commanders used FBCB2/BFT to quickly orientate themselves to the current operational 

or tactical situation. The commander of 1 BCT described how his role demanded him to 

direct and monitor current operations while considering future plans. This means that one 

may quickly need to divert attention from planning to the current situation if demanded. 1 

BCT’s commander reported that looking at the FBCB2/BFT screen in the context of the 

shared command intent allowed him to make sense of the current situation far quicker 

than he had been able to do prior to having FBCB2/BFT. He also said that he became 

more adept at changing focus the more he became proficient with the capabilities of 

FBCB2/BFT. 

• US commanders in particular, where FBCB2/BFT was deployed in greater density, said 

that they were able to glean information quicker through FBCB2/BFT. This is in the 

context of the challenge of radio communications over the distances in which they 

operated. Quicker access to information allowed them either to make decisions more 

rapidly or delay decision-making. Quicker decision-making facilitated the delivery of 

orders in a shorter timeframe, reducing movement time or allowing more time for 

preparation and rehearsals. The ability to delay decision-making often provided the ability 

to create the optimal effect in time and space. The commander of 3/69 Task Force 

described how at the end of a three-day period of offensive action and maneuver, that 

plans and orders for the attack on Baghdad International Airport were distributed by 

FBCB2/BFT to maintain the momentum of the advance and achieve the maximum 

disruption of enemy forces. 

In the analysis of the treatment, the access to FBCB2/BFT, relative to the baseline, previous 

operations and exercises, the following was found: 

• The treatment scored marginally better for consistency than the baseline. This was due to 

the automated positioning that eliminated human error in sending and plotting accurate 

grid references. Additionally, orders could be sent rather than transcribed through voice 

communications and graphical information could be distributed to inform units of important 

control features. It should be noted that the consistency of information only applies to the 

disposition of forces with 1 (UK) Armd Div as they did not use the system routinely for the 

passage of any other information. 

• The treatment scored better than baseline for currency. Though information could be sent 

immediately over a radio, it requires units to be in range and FBCB2/BFT would allow 

immediate data messaging. More importantly, FBCB2/BFT automatically updated the 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

positions of units with the system every 5 minutes or if the asset had moved 800m or 

more. This update rate was far greater than normal reporting cycles within the UK and US 

forces. Again, the currency of information only applies to positioning for UK forces. 

• The precision of the information was greater for the treatment. This applies, both in the 

UK and US forces, to the precision of positional information. The underpinning of 

FBCB2/BFT by GPS provided extremely accurate positioning that met almost all user 

needs. 

• In terms of the information sources exploited to inform individual sensemaking, the 

baseline scores significantly greater than the treatment. Principally, this is due to culture 

that exists, particularly, in the UK forces where commanders and staff derive information 

from multiple sources: face-to-face contact, orders, combat net radio and perceiving a 

situation first-hand. Consequently, FBCB2/BFT enhances other means of providing 

situational awareness and is not a means of replacing those methods. 

• The baseline scored higher than the treatment for confidence. This may be explained by 

the propensity of both UK and US forces to rely on their respective radio networks that 

routinely support the exercise of command and control. It was noted, though, that 

“baseline” processes are prone to human error, particularly when personnel are exposed 

to stress such as fatigue or fear. 

There was very close correlation between the responses from UK and US interviewees 

regarding the attributes for individual and shared sensemaking, hence, aggregated statistics 

are shown. The kiveat diagram in Figure 6.4-1 summarizes statistics for individual 

sensemaking. 

Figure 6.4-1, Aggregated Individual Sensemaking Statistics (based upon 29 interviews) 

Individual Sensemaking

0.0

0.5

1.0

Consistency

Currency

Feeds Used Precision

Confidence

Baseline

Treatment
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

6.5 SHARED SENSEMAKING 

Sensemaking is also a shared process. Individuals may perceive a different situation 

dependent on what their functional position demands. Shared awareness or sensemaking is 

essential for collaboration to ensure that the context for collective activity is harmonized. 

There were several instances of FBCB2/BFT generating shared awareness or being exploited 

to provide shared awareness. 

• Shared sensemaking was enhanced by virtue of those networked with FBCB2/BFT 

seeing exactly the same picture on their displays. This shared picture existed across unit, 

formation and national boundaries. 

• 3d Battalion The Parachute Regiment (3 PARA) was equipped with one FBCB2/BFT 

system within the battlegroup headquarters. Even with this paucity of access to the 

system, the Patrols Platoon of the battlegroup used the system extensively. Access to 

maps, imagery and other digital geospatial data allowed the Platoon to plan in far greater 

detail and discern physical details that they had not been able to previously. Similarly, the 

system was used for collective debriefing whereby patrol members could contribute to 

debrief reports using the system as a back-drop. 

• 3ID relied extensively on FBCB2/BFT for the distribution of orders, particularly, 

fragmentary orders in order to maintain shared sensemaking or situational awareness. 

Furthermore, the ability to share graphical data provided a capability to distribute 

information in a format that was contributed to collective sensemaking. 

In the analysis of the treatment, the access to FBCB2/BFT, relative to the baseline, previous 

operations and exercises, the measures were, quite understandably, remarkably similar to 

those of the quality of individual sensemaking. The only discernable difference was in 

consistency where the differential between the treatment and the baseline was greater in 

favor of the treatment. This is may be explained by the fact that the reach of this network is 

wider, though not deeper, than existing radio networks. Consequently, FBCB2/BFT provides 

situational awareness beyond unit and formation boundaries, information that had not been 

readily available in the past. Hence, FBCB2/BFT offers a consistent picture where, before, 

intelligent guess-work has sufficed. 

The statistics have been summarized in the kiveat diagram in Figure 6.5-1. 

Shared Sensemaking

0.0

0.5

1.0

Consistency

Currency

Feeds Used Precision

Confidence

Baseline

Treatment

Figure 6.5-1, Aggregated Shared Sensemaking 

Statistics (based upon 29 interviews) 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

6.6 QUALITY OF INTERACTIONS 

Interactions involve actors actively sharing information, developing awareness and 

understanding and making appropriate decisions in collaboration fashion within the context of 

command intent. The quality of interactions may be described with the aid of four top-level 

attributes: depth, breadth, intensity and agility.24 The research was constrained to focus on 

some of the measures across the range of attributes, notably: quantity, quality, reach, latency, 

robustness and utility. 

By virtue of FBCB2/BFT providing another network to augment what formations and units 

were accustomed to experiencing, the quantity of information available to all those equipped 

with FBCB2/BFT, the treatment, was greater than the baseline. As such, FBCB2/BFT 

becomes an enabler for interaction, either specifically or implicitly. Action may be taken on the 

receipt of information from another actor or action may be taken by seeing and interpreting 

what the actor is doing. The motivation to exploit the information differed between the UK and 

the US. Given the scarce number of systems, relative lack of training and the very late 

deployment of the system, UK forces relied on tried and tested means of interaction, 

specifically personal interaction and voice communications through combat net radio. 

Therefore, these methods of interaction remained their focus and they interacted little through 

FBCB2/BFT. This fact is highlighted in Figure 6.6.1-2. The US, however, relied more on 

FBCB2/BFT. The relatively earlier introduction of the system and the ability to train more 

individually and collectively meant that there was greater acceptance of the system. 

Additionally, as stated in Section 6, there was a need to seek alternate means of interaction 

when operating beyond line of sight. Given the circumstances outlined above and the balance 

of interviews between the UK and the US, the baseline scores significantly better than the 

treatment as shown in Figure 6.6.1-1. 

The quality of the information provided by FBCB2/BFT to contribute to individual and 

collective awareness was very good, though there was only a very limited amount of 

information provided to the UK forces because they did not use the data dissemination 

capability. However, UK forces did use FBCB2/BFT frequently to check positional information 

passed over the radio networks. Hence, the quality measure for FBCB2/BFT is below that of 

the baseline, combat net radio, which was a richer source of information to the UK. The US 

preferred to exploit the capabilities of FBCB2/BFT to pass planning material and orders to 

facilitate interaction. Therefore, the treatment scores higher than the baseline. 

Regarding the reach of the network to facilitate interaction, the UK network, with 47 nodes, 

was considerably smaller than that of the US, and its deployment is thought to be well below 

a “critical mass” where it could prove to have any substantial utility. As most systems were 

not deployed to company level and the system was not used for data transmission, the reach 

of the UK network was very limited and, naturally, scores well below the baseline as shown in 

Figure 6.6.1-2. In contrast, though the US network was not extensive, the 150 nodes allowed 

a distributed network down to company level maneuver units. The treatment scores lower 

than the baseline though as interactions are still conducted personally and on other nets. 

The latency of the treatment and baselines are broadly similar. Routinely, FBCB2/BFT would 

update positional information, therefore, therefore minimizing time lags in the passage of this 

data. Interviewees were keen to point out that critical information such as a contact or 

 

24 Evidence Based Research Incorporated, “Network Centric Operation Conceptual Framework”, Version 1.0, dated November 2003. 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

casualty reports could be sent almost instantaneously in the field, though routine reporting 

could be slower. The extremes of the radio reporting when averaged are similar to the minor 

time lag associated with FBCB2/BFT. 

The comments on the robustness of both the FBCB2/BFT and radio networks were broadly 

similar and the statistics coincide, proving the relative robustness of both networks. 

The final attribute that was measured was that of utility. As the study progressed, It was 

considered that “utility” better-described the usefulness of the network and aggregated a 

number of attributes together, such as flexibility and adaptability. The UK forces treatment 

was considerably lower than the baseline. There are 2 major contributors to this fact: 

One formation, 3d Commando Brigade (3 Cdo Bde), deployed two TacSat channels that 

provided secure speech down to company level. As a consequence, this provided the 

Brigade the means of maintaining situational awareness in the tried and tested manner by 

engaging over the radio. Consequently, FBCB2/BFT was redundant in 3 Cdo Bde and 

provided only a link to assist in others’ situational awareness. 

The number of systems was not sufficient to alter operating procedures and one system per 

major unit provided little opportunity to exploit the capability of the system to any degree. 

There was always a requirement to maintain situational awareness using radios, maps and 

face-to-face briefings. 

The US found more utility with the system, largely because it was deployed in greater 

numbers, there was direction to use it, there were circumstances where FBCB2/BFT was the 

only means of communication and they had time to train with it and develop confidence in the 

system. It was still not deployed widely enough to match the statistic of the baseline and it is 

not construed as a replacement for face-to-face interaction and verbal communication by 

radio. 

Quality of Interaction

0.0

0.5

1.0

Quantity

Quality

Reach

Latency

Robustness

Utility

Baseline

Treatment

Figure 6.6.1-1, Quality of Interactions in US 

Forces (8 interviews) 

Quality of Interaction

0.0

0.5

1.0

Quantity

Quality

Reach

Latency

Robustness

Utility

Baseline

Treatment

Figure 6.6.1-2, Quality of Interactions in UK 

Forces (21 interviews) 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

6.7 DEGREE OF EFFECTIVENESS 

It would be difficult with such a small sample size to generate robust statistics on the 

effectiveness of the deployment of FBCB2/BFT. However, this project has engaged with 

subject matter experts in order to evaluate the following hypothesis: 

“During Operation TELIC/Iraqi Freedom, the direct accessibility to FBCB2/BFT by UK and US 

units provided: 

• Improved individual sense-making 

• Enhanced the quality of interactions 

• Improved shared sense-making 

• Increased mission effectiveness

... relative to previous operations and training without FBCB2/BFT”.

It is believed that there is sufficient evidence provided in the research to provide trends and 

indicators for enhanced mission effectiveness. The research has identified a major difference 

in how UK and US forces operated and exploited the system. The system proved to be far 

more effective within the US forces and the reasons for this have been explained in this 

report. However, the potential of such a system is recognized by the UK. Therefore, the 

following points demonstrate how effective the system was, particularly in 3ID, and how it 

could be exploited in the future: 

6.7.1 Tempo 

The unprecedented speed of maneuver and tempo that was generated and maintained by US 

forces would not have been possible without FBCB2/BFT. FBCB2/BFT enabled 3ID to 

exercise command and control on the move that facilitated execution of rapid advances and 

bold maneuvers for a geographically dispersed force. There are, principally, two factors to 

support this: 

• Command and control would have been extremely difficult without an alternate means of 

communication. The FM radio network that underpins tactical command and control was 

challenged as US forces sought to rapidly build on early successes and exploit the 

elements of speed and surprise. FBCB2/BFT allowed communication beyond line of sight 

and also provided a means to be able to pass orders and tactical overlays. This helped 

sustain the required momentum. 

• High individual and shared awareness allowed commanders at all levels to appreciate the 

wider operational context. Commanders had the option of synchronizing their operations 

directly by physical contact with flanking units or loosely synchronizing, or conforming, to 

other units through FBCB2/BFT-enabled situational awareness. This flexibility allowed 

them to exploit opportunity when it was presented. 
6. Interpretation and Analysis of findings 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

6.7.2 Agility 

FBCB2/BFT did not necessarily provide agility to the force given its relatively low density of 

deployment; however, it did contribute significantly to command and control agility. 

FBCB2/BFT provided two key elements of situational awareness: the disposition of blue 

forces in time and space and a picture of the operational environment. Command intent was 

also disseminated through the chain of command. Only the enemy picture was not provided. 

As such, units had an infinitely better level of situational awareness than had been 

experienced previously. 

FBCB2/BFT provided commanders information quicker on the disposition of blue forces. 

There is evidence to indicate that commanders could make decisions quicker and direct their 

units faster to enable more rapid maneuver. Having access to information quicker, 

commanders were also able to delay decision-making, providing them with a greater degree 

of operational freedom. 

Commanders were also able to shift their attention from planning to current operations more 

rapidly by perceiving the battlespace graphically through FBCB2/BFT in a form that allowed 

them to assimilate the situation at a glance. 

6.7.3 Synchronization 

The ability to network a force with FBCB2/BFT does allow the force the potential for a greater 

degree of synchronization without the need for greater coordination by radio. The ability to 

see blue icons maneuvering on a display, viewed at a number of scales, does allow the user 

the ability to better make sense of the operational context. Factors such as command intent, 

training and doctrine will allow the user to draw inferences from the movement to create 

understanding in order to be able to orientate and act. 

This was demonstrated when 1 BCT delayed its attack on an objective because 2 BCT had 

been delayed by up to 18 hours. 1 BCT was able to amend its course of action early with the 

knowledge gleaned from FBCB2/BFT that otherwise may not have been available. At the 

lower tactical level, the ability of a company commander to synchronize his activities with 

other movement in the battlespace without recourse to voice communications proves the 

utility of the system. 
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NCO Case Study: US/UK Coalition Combat Operations in OIF 

7. LIST OF PEER REVIEWERS 

7.1 PEER REVIEWERS – GENERAL 

While a list of peer reviewers was identified at the beginning of this case study, given 

organizational changes and their general availability, the actual list of individuals who were 

able to formally participate in reviews varied over the course of the case study. 

Since the initial focus of our study was on UK forces, peer reviewers out of CBM J6 were 

identified. We felt that the NCO CF workshop itself provided a consistent opportunity to get 

input from a number of US based resources out of DoD, including DoD OFT and OASD NII, 

academia, and other case study participants. 

Those peer reviewers who were identified within UK MOD CBM J6 included: 

• Brigadier Nigel Jackson 

• Lt Col Phil Joyce 

• Sqn Ldr Phil Mitchell 

CBM J6 was provided an advance copy of the report and fully supports the analysis and 

findings25. 

We also worked with the Office of Force Transformation to provide the opportunity for PM 

FBCB2 to review and comment on our preliminary findings. Reviewers from PM FBCB2 

included: 

• Lt Col John Bullington 

• Maj Phil Bird (UK liaison to PM FBCB2) 

Peer reviewers were also invited to participate in the various NCO CF workshops held by 

EBR. During these workshops, PA held individual working sessions with the reviewers in 

order to capture their input to the case study at its various stages of development. 

7.2 WORKSHOP #4 PEER REVIEW 

As a final step at the NCO CF Workshop #4, an EBR-commissioned peer review comprised 

of workshop participants was conducted for each of the primary case study Draft Final Report 

Briefs. Given the thoroughness of that review and the relevance of the comments to our Final 

Report, we have included the peer review groups comments and recommendations in this 

document along with our response. The peer review consisted of the following individuals 

(including members of the PA case study team): 

• Maj Philip Bird, MOD UK, liaison to US PM FBCB2 

• COL Craig Burris, J-6A 

 

25 Office call conducted by Ian McDougall with Lt Col Phil Joyce and Sqn Ldr Phil Mitchell, 26 May 2004. 
7. List of peer reviewers 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

• Maj Gen (ret) Dean Cash, Raytheon 

• Joanna Centola, Evidence Based Research 

• Dan Gonzales, RAND 

• Mike Johnson, RAND 

• Dr. Jimmie McEver, Evidence Based Research 

• Squadron Leader Philip Mitchell, MOD, UK 

• COL (ret) Jay Tisserand, MPRI/ U.S. Army War College 

• COL (ret) Duane Williams, MPRI/ U.S. Army War College 

The peer review team was asked to evaluate the case study in terms of required content of 

the Final Report along with an overall assessment of how well that requirement was met and 

any corresponding recommendation to improve upon that requirement if necessary 

The results of that assessment and the specific actions taken or comments by PA are 

covered in Appendix F. Peer reviewers comments are organized into the categories provided 

at the workshop (Operational Context, Scope and Assumptions, etc). Specific comments 

within each category are further numbered and are followed by the PA response. 
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NCO Case Study: US/UK Coalition Combat Operations in OIF 

8. CONCLUSIONS AND RECOMMENDATIONS 

The high-level conclusions and recommendations resulting from this case study are 

summarized below in sections relating to the case study hypothesis, more generalized issues 

relating to the deployment of NCO transformation, and an evaluation of the use of the NCO 

CF for analyzing case studies such as this. 

8.1 CASE STUDY HYPOTHESIS 

In general, most of the interviews conducted as part of this case study did support the 

hypothesis that deployment of FBCB2/BFT enhanced operational effectiveness. Specific 

areas where improved operational effectiveness was identified as a direct result of the 

deployment of FBCB2/BFT included: 

• Planning – specifically the access to multi-scale mapping and imagery and the distribution 

of schematics that enabled better task planning, mobility assessment, weapons siting and 

communications; 

• Command and Control Agility – the enhanced speed with which they could assimilate a 

picture of the battlefield environment enabled commanders to respond more quickly to 

changing situations and exert command and control where most appropriate; 

• Tempo – the capability for quicker decision-making had the potential to generate tempo, 

as did the ability to de-conflict maneuvers in near real time; 

• Enhanced command and control – the BLOS communications in the treatment enabled 

3ID to operate effectively in a far more dispersed fashion than was normally the case and 

to undertake command and control while on the move; 

• Synchronization – there were a number of examples where the improved visibility of the 

battlefield environment enabled commanders to adopt better courses of action within the 

collective scheme of maneuver. 

In some cases the magnitude of improvement was relatively low compared with the potential 

of the system. The deployment issues that influenced some of this shortfall are discussed in 

the following section. 

Because of the limited scope of this case study (primarily FBCB2/BFT usage at the tactical 

level) a more comprehensive study of benefits of this in the context of other related SA 

technology such as C2PC and at operational and strategic levels of command within OIF 

would be beneficial. 

8.2 DEPLOYING NCO TRANSFORMATION 

The majority of the UK interviewees concluded that FBCB2/BFT had failed to deliver its full 

potential during operations in Iraq. Conversely, US forces, specifically those in 3ID, believed 

that FBCB2/BFT provided a considerable enhancement to operational effectiveness. 

However, a significant proportion of the shortfall against the system’s potential was 

associated with it having been fielded in a hurried manner – without the normal maturity 

across all the lines of development. Furthermore, for more complex NCO transformations it is 
A:. Glossary 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

clear that the integration of all these lines of development will become increasingly important. 

Some specific lessons that can be generalized from this case study to the deployment of any 

complex NCO transformation include: 

• It is strongly recommended that any future deployment of new technology such as 

FBCB2/BFT be accompanied by adequate individual and collective training, and time in 

which to develop new TTPs in order to ensure enhanced mission effectiveness during 

combat operations; 

• For systems intended to provide Combat ID / blue picture it is essential that they are 

deployed in sufficient density (“critical mass”) to build a meaningful and accurate picture. 

In the case of FBCB2/BFT, the blue picture would have been adequate for use at 

operational and strategic levels of command, but was too sparse for any significant 

contribution to situational awareness at lower tactical levels; 

• Leadership involvement in training and subsequent direction in usage of systems such as 

FBCB2/BFT appears to make a significant difference in the utilization of the technology; 

• Where units are highly mobile and operating over significant distances, communications 

will need to be supported by suitable BLOS systems such as TacSat or other SatComms; 

• Per interviews with the 3ID, it was commonly recommended that combat support and 

combat service support units be provided with the same SA as maneuver units in order to 

leverage improved collective performance; 

8.3 EVALUATION OF THE NCO CONCEPTUAL FRAMEWORK 

The following section highlights issues and perceived weaknesses along with proposed 

actions related to the NCO CF. At the highest levels, we recommend that: 

• The language of the NCO CF be changed so it is better understood by combat units and 

non-US forces 

• Quantifying metrics related to combat operations – as was done for this case study – can 

be very difficult. Beyond this report, it is recommended that a focused effort be made to 

incorporate into the NCO CF recommendations for improvement and lessons learned 

from the application of NCO CF within the various case studies. It is recommended that 

further analysis be undertaken to relate operational lessons learned to the context of the 

NCO CF. 

• The influence of exogenous variables such as DOTMLPF can be as significant as those in 

the NCO CF. Further analysis should be done in this area, particularly Doctrine and 

Training - the framework and approach to its application should be updated accordingly. 

• The utility of formally incorporating elements of the NCO CF into any After Action Review 

process should be explored 

More detailed recommendations are included in Appendix G. 
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NCO Case Study: US/UK Coalition Combat Operations in OIF 

APPENDIX A: GLOSSARY 

1 (UK) Armd Div 1st (United Kingdom) Armored Division 

1 BCT 1st Brigade Combat Team 

1 MEF 1st Marine Expeditionary Force 

1 PARA 1st Battalion The Parachute Regiment 

1 R IRISH 1st Royal Irish Regiment 

1 RRF 1st Battalion Royal Regiment of Fusiliers 

15 MEU 15th Marine Expeditionary Unit 

16 AA Bde 16th Air Assault Brigade 

2 RTR 2nd Royal Tank Regiment 

3 Cdo Bde 3 Commando Brigade 

3 PARA 3rd Battalion The Parachute Regiment 

3/7 Cav 3/7 Cavalry Squadron 

3ID (1 BCT) 3rd Infantry Division (1st Brigade Combat Team) 

3ID 3rd Infantry Division 

40 Cdo 40 Commando Royal Marines 

42 Cdo 42 Commando Royal Marines 

51 Sqn RAF Regt 51 Squadron Royal Air Force Regiment 

7 Armd Bde 7th Armored Brigade 

AAR After Action Review 

ACC Air Component Commander 

AFATDS Advanced Field Artillery Tactical Data System 

ASAS (Lt) All Source Analysis System (Light) 

ATacCS Army Tactical Command System 

BATUS British Army Training Unit Suffield 
A:. Glossary 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

BFT Blue Force Tracking 

BLOS Beyond Line-of-Sight 

BOS Battlefield Operation System 

C2PC Command and Control Personal Computer 

CENTCOM US Central Command 

CFLCC Combined Force Land Component Commander 

CLANSMAN CNR Clansman Combat Net Radio 

DoD US Department of Defense 

DOTMLPF Doctrine, Organization, Training, Materiel, Leadership, 

Personnel, Facilities 

EPLRS Enhanced Position Location Reporting System 

FBCB2 Force XXI Command Brigade and Below 

FBCB2 PM FBCB2 Program Manager 

FRAGOs Fragmentary Orders 

G3 G3 (Operations) Staff Branch 

GCCS Global Command and Control System 

HF High Frequency 

HQ Headquarters 

HQ USMC C4/CIS Headquarters United States Marine Corps Command Control, 

Coordination and Computing/Command Information Systems 

IAEA International Atomic Energy Authority 

JFLogC Joint Force Logistic Component 

JOCS Joint Operational Command System 

JOP Joint Operational Picture 

LCC Land Component Commander 
A:. Glossary 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

LD Line of Departure 

MCC Maritime Component Commander 

MoFE Measure of Force Effectiveness 

MoD UK Ministry of Defence 

MoMS See page 91 

NBC Nuclear, Biological and Chemical 

NCO Network Centric Operations 

NCO CF Network Centric Operations Conceptual Framework 

NCW Network Centric Warfare 

NEC Network Enabled Capabilities 

OASD Office of the Assistant Secretary of Defense 

OC Patrols Platoon Officer Commanding Patrols Platoon 

OIF Operation IRAQI FREEDOM 

OP TELIC Operation TELIC 

OSD OFT or OFT Office for the Secretary of Defense, Office of Force 

Transformation 

PA PA Consulting Group 

PJHQ Permanent Joint Headquarters 

PLGR Personal Lightweight GPS Receiver 

Rt Hon Right Honourable (Status assigned to senior UK Members of 

Parliament – members of the Privy Council) 

SA Situational Awareness 

SAIF SEREEA Delete – exercise name 

SCOTS DG Scots Dragoon Guards (British Armored Regiment) 

SINCGARS Single Channel Ground and Airborne Radio System 
A:. Glossary 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

SIPRNET US Classified Intelligence and Messaging Network 

TacSat Tactical Satellite 

TTPs Tactics, Techniques and Procedures 

UK NCC United Kingdom National Contingent Commander 

UNMOVIC United Nations Monitoring and Verification and Inspection 

Commission 

UNSCOM United Nations Special Commission 

UNSCR United Nations Security Council Resolution 

V-Corps 5th (US) Corps 

WME Weapons of Mass Effect 
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NCO Case Study: US/UK Coalition Combat Operations in OIF 

APPENDIX B: AFTER ACTION REPORTS 

The following After Action Reports (AARs) were utilized to inform the research: 

1. Operations in Iraq - First Reflections, Ministry of Defence, London, July 2003 

2. Field Report, US Marine Corps System Command Liaison Team, April 2003 

3. The Iraq War: A Working Chronology, CSIS, Washington, April 2003 

4. The “Instant Lessons” of the Iraq War, CSIS, Washington, May 2003 

5. Operation IRAQI FREEDOM - After Action Report, Third Infantry Division, May 2003 

6. Operation IRAQI FREEDOM – US/UK Operations, Jim Dutton and Tom Waldhauser, RUSI 

Journal, December 2003 

7. Brief On 1 Mardiv – Observations, April 2003 

8. Digital Battle Command – Baptism by Fire, Lt Col Charlton, 1-15 Infantry, 3 ID 
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NCO Case Study: US/UK Coalition Combat Operations in OIF 

APPENDIX C: LIST OF INTERVIEWS CONDUCTED WITH OIF PARTICIPANTS 

C.1 INSTRUMENTAL INTERVIEWS 

Interviewee Position During OIF Unit During OIF 

Capt Mark Hewett SO2 G3 O&D 1 (UK) Div 

Maj Justin Maciejewski SO2 G3 Ops / O&D 1 (UK) Div 

Maj Dick Scott SO2 G3 Trg/EPS 1 (UK) Div 

Capt Mally Davies SO3 G3 Trg Res 1 (UK) Div 

Capt Andy Cox SO3 G3 Ops 7 Armd Bde 

Maj Duncan McSporran Z Coy Cmdr 1 RRF 

Capt Joe Butterfield BG Ops 1 RRF 

Maj John Collicutt BG 2I/C 1 RRF 

Maj Richard Woodward Sqdr leader 2 RTR 

Capt James Porter 2 I/C Falcon Sqdr 2 RTR 

Capt Colin Dobeson C Sqn Battle Capt Scots DG 

Maj Dave Clark SO2 G3 Trg HQ 3 Cdo Bde 

Maj Haydon White SO2 Ops HQ 3 Cdo Bde 

Maj Alex Janzen SO3 G6 CIS HQ 3 Cdo Bde 

Capt Richard Mears Sigs Offr 42 Cdo 

Capt Nick Sargent Ops Offr 29 (Cdo) Regt RA 

Maj Phil Oxley Adjt 29 (Cdo) Regt RA 

Maj Richard Hendrickse SO3 Arty Ops HQ 1 (UK) Arrmd Div 

Sgt Garteh Collins SNCO AD Cell 16 Air Asslt Bde 

Maj Fred Gray Adjt 1 PARA 

Capt Andy Redding Asst Ops Offr 3 PARA 

Maj Garth Horne S3 11 Engr Bn 

Capt Jerry Robbins Coy Comd 3/69 Armr 

Col Will Grimsley Comd 1 Bde 

Lt Col Pete Bayer G3 3ID 

Lt Col Terry Ferrell CO 3/7 Cav 

Lt Col Mike Johnson XO 3/69 Armr 

Lt Col Rock Marcone CO 3/69 Armr 

Maj Mike Oliver S3 3/69 Armr 
C:. List of Interviews conducted with oif participants 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

C.2 INFORMATIONAL INTERVIEWS OF OIF PARTICIPANTS 

Interviewee Post during OIF Unit during OIF 

MAJ Geoff Thome Information Management 

Officer 

1MEF 

COL John Coleman G3 1MEF 

COL Chris Conlin Commander 1st Battalion, 7th Marines 

(Battalion Combat Team) 

COL Larry Brown G2 1MEF 

CMDR Bruce Szymanski C4I Systems Integration 

Chief, J3 

CENTCOM 

BGen Tom D. Waldhauser Former commander 15MEU 

during OIF 

15MEU, 1MEF 

CPT James Conatser US Army FBCB2 OIF 

deployment team 

FBCB2 PM 

LT COL Mike Sweeney C4/CS HQ USMC C4/CS 

MAJ Phil Bird Liaison officer to US FBCB2 

PM, OIF deployment team 

British Army, UK MOD, 

LT COL John Bullington FBCB2 PM 

 FBCB2 Program Office 

Deputy PM and staff 

LTC Wayne Parks CFLCC 

COL Tom Kruegler V Corps 

LTC Todd Wood 3ID 1BCT (Division Main) 

CPT Mike Kelly 3ID, 1BCT, 2-7 Infantry 

Brig J Dutton Commander UK 3 Cdo Bde 

Wg Comd Q Dixon RAF 

Maj D Chalmers 1 R IRISH 

Neil Verrall DSTL 
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NCO Case Study: US/UK Coalition Combat Operations in OIF 

APPENDIX D: INTERVIEW TEMPLATE 

BACKGROUND INFORMATION

This interview is to support US Department of Defense research into network enabled 

capabilities. PA Consulting Group has undertaken one work-stream assessing the impact of 

technology on individual and shared awareness and decision-making during high intensity 

operations – Operation TELIC. We aspire to be able to quantify any improvement in combat 

effectiveness associated with the technology. 

These interviews are exceedingly important to our research. You are a subject matter expert 

(SME) and your response will be aggregated with a number of others to identify trends and 

patterns and, potentially, derive some objective measures. Our findings will be fused with the 

findings from five other research projects. This will advance knowledge on NEC and 

contribute to future systems development. 

The interview is divided into 4 sections and I will brief you at the start of each on the 

objectives for the particular section. Please feel free to ask questions at these times. 

Please minimize the use of military acronyms for my benefit! I would like you to be as candid 

as possible, the aim is to identify strengths and weaknesses in exploiting new technology. Do 

you have any questions before we start? 

Initially, I would like to ask you some background questions to set the scene and focus your 

thoughts on the Operation and the use of technology, particularly FBCB2/BFT. 

1. Please provide an overview of your appointment, role and unit during Op TELIC. 

2. Please describe the formation the unit you were part of and the other units within the 

formation during each phase of the operation. 

3. Please provide an overview of the wider coalition organizational structure and your 

formation/unit interaction with this wider community. 

(1MEF, 1 (UK) Armd Div, UK Bdes, 15 MEU) 

4. Please provide an high level overview of the operations/missions conducted by your 

formation/unit over time. 
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

5. Please provide a description of the communications and information systems employed 

within your formation/unit prior to deploying to the Middle East and its connectivity upwards, 

downwards and sideways. 

(JOCS, PTARMIGAN trunk communications, Combat Net Radio (CNR), Personal-Role Radio 

(PRR), FBCB2/BFT, C2PC, SIPRNET, CENTRICS-X, X-Net etc) 

6. Please provide a description of the communications and information systems employed 

within your formation/unit following deployment to the Middle East and its connectivity 

upwards, downwards and sideways. 

(JOCS, PTARMIGAN trunk communications, Combat Net Radio (CNR), Personal-Role Radio 

(PRR), FBCB2/BFT, C2PC, SIPRNET, CENTRICS-X, X-Net etc) 

7. How was FBCB2/BFT deployed within your formation/unit? 

(Battlegroup tactical HQ (CO’s vehicle), battlegroup main HQ, company commander’s 

vehicle, company command post?) 

8. Who decided and directed the deployment? 

9. What was the rationale for this deployment? 

10. Were you aware of the capabilities of the system? If so, can you describe them? 

(Spatial awareness, multiple scale mapping, imagery, elevation data, navigation, data 

transmission, free text messaging, line-of-sight tool, overlay creation etc) 

11. Which capabilities of FBCB2/BFT did you exploit? 

12. Who trained on FBCB2/BFT? 

13. Were commanders aware of the capabilities of the system? 
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

14. Did you have any direct interaction with members/units of coalition forces? If so, can 

you describe the nature of these interactions and how any of the above discussed 

technologies, if any, contributed to these interactions? 

15. Did your unit have Air and Naval Gun Liaison Company (ANGLiCO)? Can you describe 

your interactions with this unit. 
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

OPERATIONS WITH FBCB2/BFT

I am going to ask you some questions now that are directly related to the operation of 

FBCB2/BFT. Please consider whether there was some impact from FBCB2/BFT either 

directly or indirectly i.e. you had the system and provided information from that system to 

others such that they had indirect access to information from the system. Do you have any 

questions? 

1. Briefly describe the information passed over FBCB2/BFT. 

2. Did you have a plan for the way you would operate FBCB2/BFT? 

3. Did you conform to the plan or did it change as operations were conducted? 

4. What was the availability of FBCB2/BFT? 

(TACSAT infers that coverage and availability was better than CNR. Was it always switched 

on?) 

5. Did FBCB2/BFT provide you with greater awareness of the battlespace? 

(SA is fusion of command intent, friendly and enemy forces and environment. BFT provides a 

proportion of this SA) 

6. How current was your situational awareness? 

7. How current was collective situational awareness? 

8. Did FBCB2/BFT add value to your situational awareness? Are you able to quantify this? 

9. Did FBCB2/BFT, in your opinion, add to others’ situational awareness? Are you able to 

quantify this? 

10. Did FBCB2/BFT allow you to interact and synchronize better with other units operating 

FBCB2/BFT? 
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

11. How did BFT and non-BFT units interact? Did BFT contribute, at all, to a capability 

gap between the “haves” and “have nots”? 

12. Did FBCB2/BFT affect the volume of traffic over CNR? 

(Potentially reduce the requirement for location reporting for those equipped units?) 

13. If so, did the volume of traffic on CNR change from the time UK forces entered Iraq until 

the time when Basrah was secured? 

14. Did commanders exploit the capabilities of FBCB2/BFT? To what extent? 

15. Where, within your chain of command, do you envisage the deployment of 

FBCB2/BFT providing greatest benefit? Why? 

16. What red picture were you provided through FBCB2/BFT? 

17. How confident were you in the information provided on blue forces through 

FBCB2/BFT? 

18. How confident were you in the information provided on red forces through FBCB2/BFT? 

19. Did FBCB2/BFT contribute to your decision-making? 

20. Did FBCB2/BFT contribute to others’ decision-making? 

21. Did the system allow you to undertake tasks more efficiently? If so, in what way? 

(“Could you do things better?”) 

(Planning times quicker, provide more time for battle preparation, better able to selfsynchronize actions, conformity to wider scheme of maneuver?) 

22. Did the system allow you to undertake new activities that you had not practiced in the 

past? 

(“Could you do better things?”) 
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

23. Did your formation/unit develop revised tactics, techniques and procedures as a 

result of having FBCB2/BFT? 

(Was there iterative development of TTPs through experience?)

24. Can you remember any particular vignettes, related to operations in Iraq, using 

FBCB2/BFT? Could you explain them to me and relate them to how they impacted upon your 

effectiveness? 
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

OPERATIONS WITHOUT FBCB2/BFT

This section will deal with the way you operate without FBCB2/BFT i.e. prior to Op TELIC. I 

would like you to respond to the questions highlighting the way you operated while engaged 

on combined or field training exercises such as Ex SAIF SEREEA, training in BATUS or in 

Poland. Do you have any questions? 

1. How did you perceive your situational awareness? 

2. What was the extent of this situational awareness? How many others shared the same 

“picture”? 

3. How appropriate for use was your situational awareness? 

4. How appropriate for use did you believe the collective situational awareness to be? 

5. How current was your situational awareness? 

6. How current was collective situational awareness? 

7. How did you synchronize your actions and activities with others? 

8. How effective do you assess this level of synchronization to be? 

9. Can you remember any particular vignettes related to the methods of obtaining 

situational awareness during previous combined arms or field training exercises? Can you 

relate these vignettes to how effective you were? 
D:. Interview template 

D-8

NCO Case Study: US/UK Coalition Combat Operations in OIF 

OBJECTIVE MEASURES

These questions are designed to consider some objective measures in order that we may 

identify some trends associated with the deployment of FBCB2/BFT. In most cases we are 

attempting to identify measures in effectiveness between the operational deployment of the 

system and the ways you operated prior to the Operation i.e. training in BATUS or Poland. 

You will be shown a number of scales to quantify a particular attribute; please take your time 

to give the question due consideration and assess the response scales. Do you have any 

questions? 

1. Information Currency. (IA)

a. How current did you need information to be in your role? 

(Quantification of fixed time period) 

b. What was the time lag between events occurring and you, equipped with 

FBCB2/BFT, becoming aware of the event? e.g. blue and red force movements and 

the distribution of tactical information. 

(Time period) 

c. Can you quantify the time lag between events occurring and staff knowing 

of such events when you operated on previous combined arms and field training 

exercises? 

(Time period) 

2. Information Currency. (SA)

a. How current did your unit and others need information to be? 

(Time period) 

b. Can you assess the time lag associated between an event occurring and 

the FBCB2/BFT-equipped units becoming aware of the event? e.g. blue and red force 

movements and the distribution of tactical information. 
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

(Time period) 

c. Can you assess the time lag in understanding when your unit and others 

operated on previous combined arms and field training exercises? 

(Time period) 

3. Information Precision. (IA)

a. What level map scales do you require in your role? (e.g. 1:50K)

b. What map scale did you utilize when operating FBCB2/BFT?

c. What level of resolution do you require for objects in your role? e.g. 

blue and red forces and other tactical information. (Answer in meters) 

d. What level of resolution did FBCB2/BFT provide you for objects? 

e. Can you quantify the map scales that you utilized on previous 

combined arms and field training exercises? (e.g. 1:50K)

f. Can you quantify the resolution of objects you used on previous 

combined arms and field training exercises? (Answer in meters)

4. Information Precision. (SA)

a. What level of information (map scales and objects) do you believe 

is required to maintain collective situational awareness? (Scale and 

meters)
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

b. Can you quantify the level of granularity FBCB2/BFT provided to 

your unit and others through FBCB2/BFT? (Scale and meters)

c. Can you quantify the level of granularity that your unit and others 

may have experienced on previous combined arms and field training 

exercises? (Scale and meters)

5. Information Uncertainty. (IA) 

a. Can you assess the confidence level you had in the information you 

perceived from FBCB2/BFT? 

Low Medium High

b. Can you assess the confidence you had in the information you perceived 

from CNR on previous combined arms and field training exercises? 

Low Medium High

c. What level of confidence do you require to be able to make decisions? 

Low Medium High

 (Low – High, this is a complex question but should elicit a response on issues of confidence, 

trust, acceptance of technology etc.) 
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

6. Information Uncertainty. (SA)

a. Can you assess the level of confidence in the passage of 

information throughout the FBCB2/BFT community? 

Low Medium High

b. Can you assess the level of confidence in the passage of 

information through your Company/Squadron Group and Battlegroup in 

previous exercises? 

Low Medium High

c. What level of confidence do commanders and staff require to make 

decisions? 

Low Medium High

7. Information Relevance. (IA)

a. Can you quantify the proportion of your information needs met by 

FBCB2/BFT? 

(Percentage) 

b. Can you quantify the proportion of your information needs met by CNR? 

(Percentage) 

8. Information Relevance. (SA)
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

a. Can you quantify the proportion of Commanders’ information needs met by 

FBCB2/BFT? 

(Percentage) 

b. Can you quantify the proportion of Commanders’ information needs met by 

CNR? 

 (Percentage) 

9. Information Consistency. (IA)

a. Can you assess the degree to which information through FBCB2/BFT was 

consistent with prior derived information? 

1 2 3 4 5

Completely Inconsistent Completely Consistent 

b. Can you assess the degree to which information through CNR was 

consistent with prior derived information? 

1 2 3 4 5

Completely Inconsistent Completely Consistent 

10. Information Consistency. (SA)

a. Can you assess the extent to which shared information through 

FBCB2/BFT is consistent across the force? 

1 2 3 4 5
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

Completely Inconsistent Completely Consistent 

b. Can you assess the extent to which shared information through 

CNR is consistent across the force? 

1 2 3 4 5

Completely Inconsistent Completely Consistent 

 Information Reach. (QoI)

a. Can you quantify the number of personnel in your unit utilizing FBCB2/BFT to 

gain situational awareness? (This will exceed the number of systems deployed as one 

system may serve several staff) 

(Ratio/Percentage of unit strength) 

b. Can you quantify the number of personnel in your unit utilizing CNR to gain 

situational awareness? 

(Ratio/Percentage of unit strength)

11. Information Quality. (QoI)

a. Can you assess the quality of information and awareness through 

interactions with FBCB2/BFT? 

1 2 3 4 5
D:. Interview template 

D-14

NCO Case Study: US/UK Coalition Combat Operations in OIF 

Very Poor Excellent 

b. Can you assess the quality of information and awareness through 

interactions with CNR on previous on previous combined arms and field training 

exercises? 

1 2 3 4 5

Very Poor Excellent 

12. Information Latency. (QoI)

a. Can you assess the time-lag associated with information availability 

through FBCB2/BFT? 

1 2 3 4 5 6 7 8 9 10

Considerable/Significant Minor/Insignificant 

b. Can you assess the time-lag associated with information availability 

through CNR? 

1 2 3 4 5 6 7 8 9 10

Considerable/Significant Minor/Insignificant 

13. Robustness. (QoI)
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

a. Can you assess the availability of the FBCB2/BFT network to deliver 

information? 

1 2 3 4 5

Never Available Constantly Available 

b. Can you assess the availability of the CNR network to deliver information 

on previous combined arms and field training exercises? 

1 2 3 4 5

Considerable/Significant Minor/Insignificant 

 (Statistics from the FBCB2/BFT PM will augment this response) 

14. Utility. (QoI)

a. Can you the assess level to which FBCB2/BFT provided the ability to 

identify (different) courses of action? 

1 2 3 4 5

No Utility Considerable Utility 
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

b. Can you assess how CNR provided the ability to identify (different) courses of 

action on previous combined arms and field training exercises? 

1 2 3 4 5

No Utility Considerable Utility 

15. Relative Effectiveness. Of all the new equipment and systems deployed on the 

operation, can you assess what percentage of improvement FBCB2/BFT directly contributed 

to? 

16. Coalition Operations. 

a. Did FBCB2/BFT engender a level of trust between the Coalition partners? 

Please explain your response. 

b. Did FBCB2/BFT contribute to greater cooperation between Coalition 

partners? Please explain your response. 

c. Did you have confidence in the FBCB2/BFT system and the method of operation 

across the Coalition? Please explain your response. 
D:. Interview template 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

OVERALL COMMENTS

This final section is to gather your comments, generally, about FBCB2/BFT. It provides an 

opportunity to seek the overall strengths and weaknesses of the system and understand if 

there could be more potential in the system if it were to be deployed differently. Do you have 

any questions? 

1. What was your overall impression about the utility of FBCB2/BFT? 

2. Do you believe that the system offers some potential beyond the current 

capabilities within your current formation/unit? 

3. If the system were to be deployed again: 

a. Would you alter the deployment? 

b. Would you exploit the system differently? 

4. Have you any other comments on the system? 
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NCO Case Study: US/UK Coalition Combat Operations in OIF 

APPENDIX E: DATA ANALYSIS 

This appendix describes the approach that has been taken to analyzing and presenting the 

data from the objective measures section of the instrumental interviews – see interview 

template in Appendix F. The answers to all of these questions were entered into an Excel 

spreadsheet and analyzed as outlined below. 

E.3 DATA INPUT 

The quantitative data from each interview was entered into the spreadsheet as a single 

column including metadata elements to enable future cross-reference that included: 

• Interview reference number 

• Name 

• Rank 

• Role 

• Military unit 

• Interview date 

Each objective measures question was asked for the treatment case (i.e. in OIF with the use 

of FBCB2/BFT) and for the baseline (i.e. prior to OIF with combat net radio and whatever 

other sources of situational awareness were routinely available). 

Each of the objective measures questions had an associated scale. In some case the 

question asked for a straightforward measure – such as a percentage, meters accuracy or 

minutes of latency. In these cases the data was entered into the spreadsheet directly using 

the units included within the question. 

In other instances, a Liekert scale was utilized with an appropriate number of points – usually 

three or five point scales, as shown below. The answers to these questions were then 

codified – scoring one for the lowest point on the scale and working up in integers, according 

to the number of the points on the scale. If a respondent scored an answer between two 

categories this was scored as the average of the categories it fell between. 

c. Can you assess the confidence level you had in the information you 

perceived from FBCB2/BFT? 

Low Medium High

If a respondent felt unable to answer any particular question the appropriate spreadsheet 

cells would be left blank and the statistics for that particular question would show a reduced 

number of samples. 
E:. Data analysis 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

An example of the raw data entry section of the spreadsheet is shown below – with examples 

of the associated metadata and scales – including both absolute scales and Liekert scales. 

E.4 DATA ANALYSIS 

The Excel spreadsheet included all of the data analysis necessary to normalize the results, 

calculate appropriate statistical measures and present the results in a number of graphical 

formats. 

First a range of statistics was calculated from the baseline and treatment data sets for each 

quantitative question. These statistics included: 

• Number of samples 

• Mean value 

• Range (minimum, maximum) 

The second stage of the data analysis process was to normalize the statistical data from each 

question so that it fitted within a zero to one scale, where higher scores always represented 

“better”. For most scales this simply involved re-scaling from a N-point scale to the required 

zero to one scale by dividing the answer by the maximum range of the scale. In a few cases 

the scales had no implicit maximum range (e.g. accuracy in meters), in which case a 

maximum was derived by eye from the range of answers provided. 

Metadata 

elements Question 

Reference

NCO CF 

concept area & 

attribute

Liekert Scale

Absolute 

Scale

Codified 

Responses
E:. Data analysis 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

For some attributes the questions elicited an answer on an absolute scale in which low was 

better, e.g. time lag in minutes. In these cases the normalization contained the additional step 

of reversing the scale so that high represented better. 

Third, an aggregate score for each whole NCO concept area was calculated by averaging the 

scores achieved for each attribute within that area. 

A segment of the data analysis spreadsheet is shown below with the appropriate elements 

associated with these data analysis stages annotated. 

E.5 DATA PRESENTATION 

The normalized statistical data can be presented in a number of ways to emphasize different 

aspects or provide information to different types of user. 

The data presentation used in previous NCO CF case studies included Kiveat diagrams that 

compared the baseline and treatment for all of the attributes within a particular NCO concept 

area simultaneously, as shown below. Although this diagram can present a lot of data in a 

compact form, these diagrams are readily assimilated by all users and it is not practical to 

present the data range for each attribute on the same diagram. 

Range Max – for 

Normalisation

Scale type

NCO CF 

concept area & 

attribute

Flag to Invert Range 

High = Better

Number of 

samples

Aggregate for 

Concept Area

Statistics 

(Raw Data)

Statistics 

(Normalised)
E:. Data analysis 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

An alternative presentation of the same data is the bar chart representation shown below. 

This format is readily assimilated by most users and it is possible to present the data range 

for each attribute without making the diagram too busy. 

0.000

0.200

0.400

0.600

0.800

1.000

1.200

Quantity Quality Reach Latency Robustness Utility

Series4

Series1

Series2

Series3

Quality of Interaction

0.0

0.5

1.0

Quantity

Quality

Reach

Latency

Robustness

Utility

Baseline

Treatment
F-1

NCO Case Study: US/UK Coalition Combat Operations in OIF 

APPENDIX F: WORKSHOP #4 PEER REVIEW 

F.6 OBJECTIVES 

F.6.1 The objective is more narrowly focused on FBCB2/BFT. Study did not look at 

AFATDS, other digital systems, networks. 

While the study looks specifically at the impact of FBCB2/BFT within the overall context of the 

NCO CF as requested by DoD, in the course of our interviews, we did ask questions about 

other systems/technologies that were available pre-LD and post-LD and cover the general 

quality of networking in our Final Report. 

It is true that there are other technologies, digital and otherwise, that ultimately contributed to 

force effectiveness. These technologies may complicate or confound the “treatment”. We 

highly recommend that in future studies a more comprehensive analysis be done on the 

overall quality of networking and information sharing and its impact on MoMs. 

F.6.2 What was FBCB2/BFT’s impact on warfighting (along dimensions of 

DOTMLPF)? Study suggests there was an impact, but extent is not apparent 

from results presentation. 

This is addressed in the Final Report. In our discussion of “variables”, FBCB2/BFT (and its 

accompanying L-Band satellite communications capability) is evaluated as the independent 

variable that ultimately impacts force effectiveness. DOTMLPF is treated as an exogenous 

variable and we spend considerable time assessing this within the context of our Final 

Report. 

F.6.3 Articulate scope constraints due to project timeframe and resources. 

This has been addressed in both scope and constraints. 

F.6.4 Hypothesis statement format. Make explicit assumptions embedded in 

hypothesis and subsequent test. Is the hypothesis a prove-able/disprove-able 

statement? 

This has been addressed in the Final Report. 

F.6.5 Comparison in the study seemed to be between what benefit was gained from 

FBCB2/BFT vs. what was gained from CNR. 

In some cases, the questions we developed actually asked for a comparison of the two. In 

general, however, the forces were LOS radio equipped prior to OIF. This capability was

enhanced post-LOD with FBCB2/BFT which was L-Band satellite enabled. Our intent was to 

compare capabilities pre-LOD (baseline) and capabilities post-LOD with FBCB2/BFT 

(treatment). As discussed elsewhere in this document, based on our experience during the 

interview process, we would now change some of the wording of our questions in the 

questionnaire to make sure that they addressed the benefits post-LOD of CNR plus 

FBCB2/BFT which would eliminate comparison of CNR against FBCB2/BFT. 
F:. Workshop #4 peer review 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

F.7 OPERATIONAL CONTEXT 

F.7.1 Implied comparison between UK and US forces. UK with FBCB2/BFT vs. US 

with FBCB2/BFT (but more densely and more fully trained) 

This is generally true. Given the results of research within UK combat units, there was a 

general feeling amongst the case study team and EBR/DoD stakeholders that we needed to 

evaluate other combat units to see if similarities or differences existed. In fact, had there 

been enough resources and time, we would have done more interviews within the 1 MEF, 

including 15 MEU, as well which would have resulted in a similar “implied comparison”. We 

do not consider this a problem or issue as long as the reader understands that we are trying 

to ask identical questions within the context of the NCO CF to determine why certain 

differences or similarities existed. This adds additional richness and dimension to our study. 

F.7.2 Result reinforced fielding/training issues. Argument for including that 

comparison in hypothesis. Though arrived at via discovery learning, not a predefined test 

We have addressed this in the Final Report. We have not changed our hypothesis, although 

the observation regarding arriving at the impact of training or lack thereof and its impact on 

ability to use the technology effectively and ultimately transform mission effectiveness is valid. 

F.7.3 Roles and missions well-stated, as were deployments of FBCB2/BFT in UK 

force 

No response required. 

F.7.4 Describe better how FBCB2/BFT was deployed in US forces 

We have addressed this in the Final Report. 

F.7.5 Motivation for deployment of FBCB2/BFT in UK force - Combat ID 

Our findings were that the issues of combat identification and fratricide prevention were 

discussed in relation to deployment of FBCB2/BFT within UK combat units. 

F.8 SCOPE AND ASSUMPTIONS 

F.8.1 Study’s focus is more tactical than operational. Though anecdotal evidence 

suggests that its operationally useful. Focus also on units that had 

FBCB2/BFT. 

This is true. As noted in this Final Report, and as was decided early on in the study, due to 

issues relating to scope and numbers of interviews we could realistically conduct within 

budget, we would focus on individual combat units and face-to-face interviews with decision 

makers involved in actual combat operations who used FBCB2/BFT. 

F.8.2 Units that didn’t have FBCB2/BFT also benefited from the presence of 

FBCB2/BFT in other units (SA passed via C2PC, ABCS. Significance of 
F:. Workshop #4 peer review 

F-3

NCO Case Study: US/UK Coalition Combat Operations in OIF 

second-order benefits of FBCB2/BFT when networked. Extended SA - and 

what the consequences are – so what if you have extended SA? We 

understand that there are benefits of FBCB2/BFT that provided extended SA. 

This is correct and became very apparent through our initial research and the interview 

process. There were instances of individuals from non-FBCB2/BFT equipped units going to 

the TOC or CP to view developments on FBCB2/BFT during pauses. Additionally, since 

FBCB2/BFT provided feeds into the COP, there were those who benefited from BFT feeds 

who did not have direct access to the FBCB2/BFT itself. This, again, is an area worthy of 

further analysis, although we do not specifically address this “second-order” benefit in our 

case study. 

F.8.3 Another approach: Hypothesis as assumptions. Assume FBCB2/BFT gives 

you better SA, better interactions, better shared sensemaking – if true, this will 

get you: Less fratricide, better decisionmaking, better time management; and, 

better flexibility in maneuver options. 

This is actually addressed to a degree. Of course, by definition, our study did not and could 

not “assume” what is suggested above. That being said, our study does go on to look at 

force effectiveness and some elements of what is suggested. Fratricide is specifically 

excluded from the scope of our study, although we recommend that it be part of some future 

study. 

F.9 APPROACH 

Interviews

F.9.1 Articulate the difference between “informing” interviews and “instrumental” 

interviews? 

We have incorporated this recommendation into our Final Report. 

F.9.2 1 Black Watch involved in significant combat in Basra – are there opportunities 

to interview? Are there opportunities to interview UK units that did not have 

FBCB2/BFT (Formation Recce)? 

As discussed in the Scope section, we were limited in the number of interviews we could 

physically conduct. As mentioned earlier in this report, we did attempt to schedule additional 

interviews with some units but, due to the availability of the units, we were unable to meet 

with them. 

F.9.3 Articulate how and why the units were chosen for interview. 

We have incorporated this into our Final Report. It was actually explicitly covered in all of the 

previous workshops and deliverables but we have addressed it again in our Final Report. 
F:. Workshop #4 peer review 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

F.9.4 Ensure appendices include details about development and content of interview 

questionnaires. 

We have done this in our Final Report. 

F.9.5 State the degree to which interviews in alternative units are not good points of 

comparison. 

This comment refers to the fact that we have conducted interviews with 3ID combat units 

(specifically the 1 BCT) using the same hypothesis and questionnaires that we used for 1UK 

Armored Division and its subordinate units. While we still use the findings from our 3ID 

interviews to serve as a basis for comparison against our findings from 1 UK Armored 

Division, we recognize that you cannot make a direct comparison between these units and 

their respective missions. 

F.10 FINDINGS AND INSIGHTS 

F.10.1 Ensure results comparisons are consistent with the comparisons aimed for in 

the hypothesis. Clarify or resolve treatment vs. control in hypothesis and 

results. 

We have attempted to address this in the Final Report. 

F.10.2 Small number of interviews raises questions about statistical validity of 

quantitative conclusions. Make explicit that interviews are not random sample, 

but rather were selected for subject matter expertise. 

We have addressed this in the Final Report. 

F.10.3 Study does a good job of correlating results to the top-level and attributes of 

NCO conceptual framework. Can cross-walk study with framework. Can 

clearly see the conclusions and how they tie to the story line. 

Agree. 

F.10.4 SA is not only FBCB2/BFT. 

We agree that FBCB2/BFT was not the only source of SA. It was and is not our intent to 

imply this. 

F.11 INTERPRETATION/ANALYSIS 

F.11.1 More discussion needed about the conditions of FBCB2/BFT deployment and 

the consequences of those conditions. More description of BFT deployment in 

US forces needed. Data gleaned from interviews to explain why U.S. results 

differ from U.K. results. 

We have attempted to address this in the Final Report. 
F:. Workshop #4 peer review 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

F.11.2 Key emerging issue in study. 

This refers to the issue that we have begun seeing several factors that contributed to the 

propensity to use, and the benefits derived from the deployment of, FBCB2/BFT. We have 

addressed this in our Final Report. Some of these included culture, training, distances 

maneuvered, quality of existing voice communications, familiarity with technology prior to 

LOD, etc. 

F.11.3 Possibly discuss in context of risk calculation done by potential UK users. 

To be addressed. 

F.11.4 Assumptions about definition of control/treatment groups led to confusion 

over kiveat charts. 

We believe that this has been addressed and clarified in the Final Report. 

F.11.5 Define feeds used. 

We are considering changing the term “feeds used” – to be determined. 

F.11.6 What is baseline? What’s added by FBCB2/BFT? What the level of SA, etc. is 

for units with FBCB2/BFT and CNR? 

Addressed in Final Report. 

F.11.7 May not be possible to show cumulative FBCB2/BFT+CNR results given 

current methodology. 

This is a correct observation. Given the way that certain questions were posed, we were not 

able to say that “this is the cumulative impact of FBCB2/BFT+CNR” although one could infer 

this from the findings. 

F.12 VIGNETTES/STORIES 

F.12.1 Vignettes important illustrations – aren’t apparent from spiderweb diagrams. 

This is addressed in the Final Report and Final Brief 

F.12.2 Videotapes of interviews exist – try to integrate video stories into 

presentations/multimedia reports. Meaningful to Service/Allied consumers. 

Adds credibility/depth. 

Agree. Assuming we obtain the appropriate permissions from interviewees, we will integrate 

video-taped relevant vignettes/stories from interviews into our Final Brief for the CCRT 

Symposium. 
F:. Workshop #4 peer review 

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NCO Case Study: US/UK Coalition Combat Operations in OIF 

F.12.3 Innovators/early adopters chart illustrating cultural differences needs to be 

well-explained and referenced. 

This is addressed in the Final Report. 

F.13 PEER REVIEWERS 

No comments received for this requirement. 

F.14 RECOMMENDATIONS FOR OPERATIONAL AREA OF STUDY AND NCO CF 

Operational Area of Study

F.14.1 Utility of separating SA into Blue, Red, Environment components: 

This is addressed in the Final Report. 

F.14.2 What portions of pictures were used and not used, and why? 

The interviews capture this kind of information and the answers are documented in the 

questionnaires. We will address a certain amount of this in the Final Report. 

F.14.3 While separating SA useful, also need to represent/ measure integrated 

understanding of holistic picture (cognitive) 

No action at this time. 

F.14.4 What does exogenous mean (a “consultant’s term”)? 

We could, in fact, say “other factors” although the term exogenous is common in research 

terminology. Exogenous in the context of its usage here, and in line with Webster’s definition 

means “produced from without: originating from or due to external causes” or “caused by a 

factor (as food) or an agent from outside the organism and not due primarily to structural or 

functional failure *exogenous obesity* or “originating from outside the organism”. In the 

context of the NCO CF, DOTMLPF become exogenous variables. We are open for 

suggestions here. 

F.14.5 Place more emphasis on how doctrine, training, etc. impact network-centricity 

This is addressed to some degree in the Final Report. 

NCO Conceptual Framework

F.14.6 WG Observation: NCO CF does not seem to provide a mechanism to easily 

examine full range of DOTMLPF aspects of MCP. Already complex – how to add 

this capability without increasing complexity 

This needs to be further explored. 
F:. Workshop #4 peer review 

F-7

NCO Case Study: US/UK Coalition Combat Operations in OIF 

F.15 LESSONS LEARNED FOR FUTURE CASE STUDIES 

F.15.1 FBCB2/BFT study is a critical network-centric issue: going from voice comms 

to a digital, networked capability. 

Agree. 

F.15.2 If future studies are done, it may be worth going back and capture what this 

study was not able to capture due to resource/time constraints. 

Agree. 

F.15.3 Suggest that a follow-on study of this issue would have high payoff. 

Agree. 

F.15.4 Resource constraints have proven to constrain research designs, scope, and 

analysis. 

Agree. 

F.15.5 Good, fast, cheap: Pick any two. 

No comment. 

F.15.6 Storytelling/presentation is important: needs resources. 

Agree. Capturing the stories via face to face interview requires time and resources. 

F.15.7 Translate the key concepts of the NCO framework treated in the case study into 

Joint/Coalition terms used by the warfighters. 

Agree. 

F.15.8 Use existing terms as much as possible. 

Agree. 

F.15.9 If not possible, submit for inclusion in JP 1-02. 

No comment. 

F.15.10 Collecting cognitive data is hard – study teams need support and resources to 

figure this out. E.g., Interview formulation: provide types of questions used 

before to get at particular issues. 

Agree. 
F:. Workshop #4 peer review 

F-8

NCO Case Study: US/UK Coalition Combat Operations in OIF 

F.15.11 General: Collect lessons learned on “how to do case studies on NCO” to 

provide to future research teams. 

Agree. 
G-1

NCO Case Study: US/UK Coalition Combat Operations in OIF 

APPENDIX G: DETAILED NCO CF RECOMMENDATIONS 

 

NCO CF Area for 

Consideration 

Issue/Perceived Weakness Proposed Action 

General – All areas Certain definitions and 

corresponding metrics 

difficult to translate into 

meaningful interview 

questions 

Expand on list of possible 

questions depending on the 

source of information; begin 

compiling examples of 

questions from various case 

study questionnaires 

General – All areas Many attribute definitions and 

metrics are liable to 

variations in interpretation 

Further refine and clarify the 

attributes and metrics; 

document multiple examples 

of potential measuring 

tools/approaches; compile 

examples of possible 

measures used in case 

studies 

General – All areas Sources of data for certain 

metrics difficult to identify 

Document possible sources 

of data and information 

related to metrics being 

gathered: e.g. Studies and 

Analysis, G3, Information 

Officer, AARs 

General – All areas Multi-disciplinary review of 

NCO CF 

Have various research 

disciplines (psychology, 

sociology, operations 

research) review, evaluate 

and improve upon framework 

NCO Conceptual Framework Weakness in consistency 

and completeness in 

descriptions, explanations, 

measures and metrics for 

each of the attributes 

Update document per results 

from NCO Workshops and 

case studies. Include 

examples from case studies 
G:. Detailed NCO CF recommendations 

G-2

NCO Case Study: US/UK Coalition Combat Operations in OIF 

NCO CF Area for 

Consideration 

Issue/Perceived Weakness Proposed Action

Application of NCO to 

combat operations

Lack of “User friendliness” of 

NCO CF to 

operators/warfighters

Create a field guide that 

helps adapt the NCO CF to 

real world combat scenarios 

that facilitate the collection of 

information and data

NCO CF Data Collection 

Tools 

Non-existence of automated 

tools to collect 

information/data 

Evaluate development of 

online standardized NCO CF 

questionnaires that facilitate 

data- to augment data 

collection/analysis (may 

depend on case study) 

General – All areas Limited coalition operations 

studied 

Evaluate additional 

dimensions to model that 

address issues related to the 

application of the model to 

coalition network centric 

operations based on 

experience in case studies. 

Examine questions that may 

relate to DOTMLP 

General – All areas Impact of doctrine and 

effective training not fully 

addressed as relates to 

impact on NCO CF concepts, 

domains, and attributes 

Review how well issue of 

training related to use of 

technologies is addressed in 

NCO CF and its implication 

to Degree of Networking, 

Quality of Information 

Sharing, Individual 

Awareness, Quality of 

Interactions, etc. 

General – All areas Relevance of liaison 

personnel (LNOs, 

ANGLICOS) to NCO CF 

unclear 

Review where and how 

liaison element feeds into 

NCO CF 
G:. Detailed NCO CF recommendations 

G-3

NCO Case Study: US/UK Coalition Combat Operations in OIF 

NCO CF Area for 

Consideration

Issue/Perceived Weakness Proposed Action

General – All areas Cultural aspects not taken 

into account

Evaluate in depth the impact 

of culture as relates to 

application of NCO CF )e.g. 

differences between services 

and coalition forces and 

impact on leveraging NCO 

capabilities)

General – All areas “Stages” of transformation to 

NCO not addressed 

Explore implications of and 

compare various “stages” of 

transformation to NCO that 

may be taking place – for 

example, stage of 

transformation of 4ID versus 

3ID, versus 1MEF, versus 1U 

Armored Division, versus... 

Quality of Networking Pre-definition, ranking of 

networks supporting 

operations 

Use previous studies that 

evaluate, standardize quality 

of information networks in 

place for various combat 

operations that are reusable 

or can be shared among 

case study team members. 

For example, a study on 

comprehensive definition, 

“ranking/rating” using NCO 

CF, of the network/C2 

systems in place to support 

OIF that could be used by 

anyone exploring specific 

case studies related to 

combat operations and units 

(1MEF, 3ID, 4ID, 1 UK Arm 

Div, etc.) leveraging the 

network. 

When evaluating 

concepts/attributes that 

depend on networking, prior 

studies could be used as a 

reference. 
G:. Detailed NCO CF recommendations 

G-4

NCO Case Study: US/UK Coalition Combat Operations in OIF 

NCO CF Area for 

Consideration

Issue/Perceived Weakness Proposed Action

General – All areas Human factors Involve Human Factors 

organizations in NCO CF 

review and analysis 

General – All areas Perceived lack of 

involvement/understanding of 

OA/Studies and Analysis

Involve more OA/Studies and 

Analysis personnel with 

teams involved in 

development and application 

of NCO CF. Explore OA tools 

and models to enhance data 

collection and analysis

Quality of Interactions Lack of measures/metrics Develop measures/metrics 

Individual and Shared 

Awareness 

Vagueness of some 

measures/metrics 

Refine and explain in further 

detail the measures/metrics 

along with examples, sample 

questions, potential sources 

of data 

Degree of Information Shareability The model implies one model 

for share-ability. 

Consideration is given to the 

quantity of information, the 

ability to retrieve and exploit 

it. However, within a system 

there will be many types of 

information, some more 

important than others, that 

impact upon the 

effectiveness of the network. 

Consequently, the types of 

information and the ability to 

exploit it within the system 

must be articulated. 

Incorporate information 

needs, availability and ability 

to exploit information into the 

model. 

The main information needs, 

the volume of information 

and, most importantly, the 

quality of information needs 

to be articulated. 

Degree of Shared Sensemaking Commanders make 

decisions. These decisions 

are not made by consensus 

or majority rule. 

Consequently, the term 

“collaborative decisions” is 

misleading and inaccurate. 

In order to reliably reflect 

shared sense-making, 

consider using the term: 

“Contribution to Decisionmaking”. This accounts for 

the system (people and 

technology) that contribute to 

the commander’s decisionmaking process 
H-1

NCO Case Study: US/UK Coalition Combat Operations in OIF 

APPENDIX H: COPIES OF INTERVIEWS CONDUCTED 

Copies of interview files are available electronically. 

Please see the NCO CF CD included with this document: Appendix H - Interviews
Office of Force Transformation, Office of the Secretary of Defense 

1000 Defense Pentagon, Washington, DC 20301-1000 

www.oft.osd.mil

Date of Publication: March 2, 2005 

Cleared for public release by Department of Defense 

Office of Freedom of Information and Security Review, 05-S-0732