Federal Register / Vol. 86, No. 36 / Thursday, February 25, 2021 / Notices 11523 

deviations (under-delivery), outside the 

deviation bandwidth, will be charged 

the greater of 150-percent of the CAISO 

market price or 150-percent of WAPA– 

SN’s actual cost; and (3) positive 

deviations (over-delivery), outside the 

deviation bandwidth, will be lost to the 

system, except for any hour when 

WAPA–SN incurs a cost to dispose of 

the energy, in which event the 

responsible party will bear that cost. 

Deviations that occur as a result of 

actions taken to support reliability will 

be resolved in accordance with existing 

contractual requirements. Such actions 

include reserve activations or 

uncontrolled event responses as 

directed by the responsible reliability 

authority such as SBA, Host Balancing 

Authority (HBA), Reliability 

Coordinator, or Transmission Operator. 

To the extent that an entity 

incorporates intermittent resources, 

deviations will be charged as follows, 

unless otherwise dictated by contract or 

policy: (1) Deviations within the 

bandwidth will be tracked and settled 

financially at the greater of the CAISO 

market price or WAPA–SN’s actual cost; 

(2) negative deviations (under-delivery), 

outside the deviation bandwidth, will 

be charged the greater of market price or 

actual cost (no penalty); and (3) positive 

deviations (over-delivery), outside the 

deviation bandwidth, will be lost to the 

system, except for any hour where 

WAPA–SN incurs a cost, then that cost 

will be borne by the responsible party. 

Intermittent generators serving load 

outside of WAPA–SN’s SBA will be 

required to dynamically schedule or 

dynamically meter their generation to 

another Balancing Authority. An 

intermittent resource, for the limited 

purpose of these rate schedules, is an 

electric generator that is not 

dispatchable and cannot store its 

output, and therefore cannot respond to 

changes in demand or respond to 

transmission security constraints. 

Component 2: Any charges or credits 

associated with the creation, 

termination, or modification to any 

tariff, contract, or rate schedule 

accepted or approved by the Federal 

Energy Regulatory Commission (FERC) 

or other regulatory bodies will be passed 

on to each relevant customer. FERC’s or 

other regulatory bodies’ accepted or 

approved charges or credits apply to the 

service to which this rate methodology 

applies. When possible, WAPA–SN will 

pass through directly to the relevant 

customer FERC’s or other regulatory 

bodies’ accepted or approved charges or 

credits in the same manner WAPA–SN 

is charged or credited. If FERC’s or other 

regulatory bodies’ accepted or approved 

charges or credits cannot be passed 

through directly to the relevant 

customer in the same manner WAPA– 

SN is charged or credited, the charges or 

credits will be passed through using 

Component 1 of the formula rate. 

Component 3: Any charges or credits 

from the HBA applied to WAPA–SN for 

providing this service will be passed 

through directly to the relevant 

customer in the same manner WAPA– 

SN is charged or credited to the extent 

possible. If the HBA’s charges or credits 

cannot be passed through to the relevant 

customer in the same manner WAPA– 

SN is charged or credited, the charges or 

credits will be passed through using 

Component 1 of the formula rate. 

Billing: Billing for negative deviations 

outside the bandwidth will occur 

monthly. 

Adjustment for Audit Adjustments: 

Financial audit adjustments that apply 

to the formula rate under this rate 

schedule will be evaluated on a case-bycase basis to determine the appropriate 

treatment for repayment and cash flow 

management. 

[FR Doc. 2021–03853 Filed 2–24–21; 8:45 am] 

BILLING CODE 6450–01–P 

FEDERAL COMMUNICATIONS 

COMMISSION 

[FR ID 17503] 

Privacy Act of 1974; System of 

Records 

AGENCY: Federal Communications 

Commission. 

ACTION: Notice of a new system of 

records. 

SUMMARY: The Federal Communications 

Commission (FCC or Commission or 

Agency) is establishing a new system of 

records, FCC/WCB–3, Emergency 

Broadband Benefit Program, subject to 

the Privacy Act of 1974, as amended. 

This action is necessary to meet the 

requirements of the Privacy Act to 

publish in the Federal Register notice of 

the existence and character of records 

maintained by the agency. The 

Emergency Broadband Benefit Program 

(or ‘‘Emergency Broadband’’) provides 

discounts for broadband internet access 

service (BIAS) to qualifying households. 

A household may qualify for Emergency 

Broadband if an individual in the 

household qualifies for the free and 

reduced lunch program, receives a Pell 

Grant, was recently laid off or 

furloughed, qualifies for the Lifeline 

program, or qualifies for a low-income 

or COVID–19 discount program offered 

by internet service providers. The 

Emergency Broadband program will be 

administered by the Universal Service 

Administrative Company (USAC) under 

the direction of the Commission and, by 

delegation, of the Commission’s 

Wireline Competition Bureau (WCB). 

This system of records contains 

information about individual 

Emergency Broadband participants and 

providers’ enrollment representatives. 

DATES: Written comments are due on or 

before March 29, 2021. This action 

(including the routine uses) will become 

effective on March 29, 2021 unless 

comments are received that require a 

contrary determination. 

ADDRESSES: Send comments to Margaret 

Drake, Federal Communications 

Commission (FCC), 45 L Street NE, 

Washington, DC 20554, or to privacy@

fcc.gov. 

FOR FURTHER INFORMATION CONTACT: 

Margaret Drake, (202) 418–1707, or 

privacy@fcc.gov. 

SUPPLEMENTARY INFORMATION: In 

December 2020, Congress passed and 

the President signed the Emergency 

Broadband Service During Emergency 

Period Related to COVID–19, 

establishing the Emergency Broadband 

Benefit Program to temporarily provide 

eligible households a discount on the 

cost of internet service and a subsidy for 

low-cost devices such as computers and 

tablets. Households can qualify for the 

benefit if an individual in the 

household: qualifies for the free and 

reduced lunch program, receives a Pell 

Grant, was recently laid off or 

furloughed, qualifies for the Lifeline 

program, or qualifies for a low-income 

or COVID–19 discount program offered 

by internet service providers. The 

Emergency Broadband program is in 

effect until six months after the date on 

which the Secretary of Health and 

Human Services determines that a 

public health emergency no longer 

exists as a result of COVID–19. USAC 

will administer this program on behalf 

of the Commission. 

SYSTEM NAME AND NUMBER: 

FCC/WCB–3, Emergency Broadband 

Benefit Program. 

SECURITY CLASSIFICATION: 

No information in the system is 

classified. 

SYSTEM LOCATION(S): UNIVERSAL SERVICE

ADMINISTRATIVE COMPANY (USAC), 700 12TH

STREET NW, SUITE 900, WASHINGTON, DC 20005; 

AND

Wireline Competition Bureau (WCB), 

Federal Communications Commission 

(FCC), 45 L Street NE, Washington, DC 

20554. 

11524 Federal Register / Vol. 86, No. 36 / Thursday, February 25, 2021 / Notices 

SYSTEM MANAGER(S) AND ADDRESS(ES): 

USAC administers the Emergency 

Broadband Benefit Program for the FCC. 

Address inquiries to the Universal 

Service Administrative Company 

(USAC), 700 12th Street NW, Suite 900, 

Washington, DC 20005; or 

Wireline Competition Bureau (WCB), 

45 L Street NE, Washington, DC 20554. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

47 U.S.C. 151–154, 201–205, 214, 403; 

Consolidated Appropriations Act, 2021, 

Public Law 116–260 § 904. 47 CFR 

Sections 54.400, 54.401, 54.404, 54.407, 

54.409, 54.410, 54.417, 54.419, 54.420. 

PURPOSE(S): 

This system of records is maintained 

for use in determining whether a 

member of a household meets the 

eligibility criteria to qualify for a 

discount on the cost of internet service 

and a subsidy for low-cost devices such 

as computers and tablets; ensuring 

benefits are not duplicated; dispute 

resolution regarding eligibility for the 

Emergency Broadband Benefit Program; 

customer surveys; audit; verification of 

a provider’s representative identity; and 

statistical studies. 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

The categories of individuals in this 

system include, but are not limited to, 

those individuals who have applied for 

the Emergency Broadband program; are 

currently receiving benefits; are 

individuals who enable another 

individual in their household to qualify 

for benefits; are minors whose status 

qualifies a household for benefits; are 

individuals who have received benefits 

under the Lifeline Program; or are 

individuals acting on behalf of an 

participating provider as enrollment 

representatives who have enrolled or 

verified the eligibility of a household in 

the Emergency Broadband program, are 

certifying claims, or are seeking 

reimbursement for providing eligible 

services. 

CATEGORIES OF RECORDS IN THE SYSTEM: 

The categories of records in the 

system include an applicant’s first and 

last name; residential address; 

information on whether the individual 

resides on Tribal lands; information on 

whether the address is temporary and/ 

or descriptive and whether it includes 

coordinates; mailing address (if 

different); address based on geographic 

coordinates (geolocation); internet 

Protocol (IP) address; date of birth; last 

four digits of social security number 1 or 

Tribal identification number; telephone 

number; full name of the qualifying 

person (if different from the individual 

applicant); qualifying person’s date of 

birth; the last four digits of the 

qualifying person’s social security 

number or their Tribal identification 

number; information on whether the 

qualifying person resides on Tribal 

lands; means of qualification for the 

Emergency Broadband program (i.e., 

participation in Lifeline, receipt of a 

Pell Grant, etc.); documents 

demonstrating eligibility; individual 

contact information; Emergency 

Broadband Benefit Program subscriber 

identification number; Emergency 

Broadband Benefit Program application 

number; security question; answer to 

security question; user name; password; 

agent identification information (if an 

agent is assisting in completing the 

application); individual applicant’s 

eligibility certifications; individual 

applicant’s signature and date of 

application; Emergency Broadband 

service initiation date and termination 

date; amount of discount received; and 

amount of device benefit received. 

For participating provider enrollment 

representatives who register to access 

the National Verifier or National 

Lifeline Accountability Database the 

following information may be collected: 

first and last name, date of birth, the last 

four digits of his or her social security 

number, email address, residential 

address, or other identity proof 

documentation. 

RECORD SOURCE CATEGORIES: 

Participating providers and their 

registered enrollment representatives; 

individuals applying on behalf of a 

household; schools; Lifeline databases; 

and State, Federal, Local and Tribal 

Government databases; and third-party 

identity verifiers. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

THE PURPOSES OF SUCH USES: 

In addition to those disclosures 

generally permitted under 5 U.S.C. 

552a(b) of the Privacy Act, all or a 

portion of the records or information 

contained in this system may be 

disclosed to authorized entities, as is 

determined to be relevant and 

necessary, outside the FCC as a routine 

use pursuant to 5 U.S.C. 552a(b)(3) as 

follows. In each of these cases, the FCC 

will determine whether disclosure of 

the records is compatible with the 

purpose(s) for which the records were 

collected: 

1. FCC/USAC Program Management— 

To FCC and USAC employees to 

conduct official duties associated with 

the management, operation, and 

oversight of the Emergency Broadband 

Benefit Program, NLAD, National 

Verifier, Lifeline Claims System, and 

Representative Accountability Database, 

as directed by the Commission. 

2. Third Party Contractors—To an 

employee of a third-party contractor 

engaged by USAC or a participating 

provider to, among other things, 

develop the Emergency Broadband 

Eligibility Database, conduct the 

eligibility verification or recertification 

process, run call center and email 

support operations, and assist in dispute 

resolution. 

3. Business Process Outsourcing 

(BPO) Entity—To an employee of the 

BPO or an employee of a third-party 

contractor engaged by the BPO engaged 

by USAC to perform and review 

eligibility evaluations where the 

National Verifier conducts such 

processes for purposes of performing 

manual eligibility verification (when 

needed), conducting the eligibility 

verification process or recertification 

process, run call center and email 

support operations; and to assist in 

dispute resolution. 

4. System Integrator (SI)—To an 

employee of the SI engaged by USAC as 

needed to develop, test, and operate the 

database system and network. 

5. State, Local, and Tribal Agencies, 

and Other Authorized Government 

Entities—To designated State, Local, 

and Tribal agencies, and other 

authorized governmental entities that 

share data with USAC or the FCC for 

purposes of eligibility verification; 

providing enrollment and other selected 

reports; and, comparing information 

contained in NLAD and Emergency 

Broadband Benefit Program eligibility. 

6. Social Service Agencies and Other 

Approved Third Parties—To social 

service agencies and other third parties 

that have been approved by USAC for 

purposes of assisting individuals in 

applying for the Emergency Broadband 

Benefit Program. 

7. Federal Agencies—To other Federal 

agencies for the development of and 

operation under data sharing 

agreements with USAC or the FCC to 

enable the National Verifier to perform 

eligibility verification or recertification 

for individuals applying for Emergency 

Broadband support. 

8. Tribal Nations—To Tribal Nations 

to perform eligibility verification for 

individuals applying for the Emergency 

Broadband Benefit Program and to 

provide enrollment and other selected 

reports, and for purposes of assisting 

individuals in applying for and 

recertifying for Lifeline support. 

9. Service Providers—To broadband 

providers, and their registered 

representatives, in order to confirm an 

Federal Register / Vol. 86, No. 36 / Thursday, February 25, 2021 / Notices 11525 

individual’s eligibility, complete benefit 

transfer requests, facilitate the provision 

of service, complete de-enrollments, 

allow for the provider to receive 

reimbursement through the Emergency 

Broadband Benefit Program, to provide 

information to the relevant provider 

about a registered enrollment 

representative whose account has been 

disabled for cause, and provide 

enrollment and other selected reports. 

10. Other Federal Program 

Eligibility—To disclose an individual’s 

Emergency Broadband participation 

status to a Federal agency or contractor 

when a federal program administered by 

the agency or its contractor uses 

qualification for Emergency Broadband 

as an eligibility criterion. 

11. FCC Enforcement Actions—When 

a record in this system involves an 

informal complaint filed alleging a 

violation of FCC rules and regulations 

by an applicant, licensee, certified or 

regulated entity, or an unlicensed 

person or entity, the complaint may be 

provided to the alleged violator for a 

response. Where a complainant in filing 

his or her complaint explicitly requests 

confidentiality of his or her name from 

public disclosure, the Commission will 

endeavor to protect such information 

from public disclosure. Complaints that 

contain requests for confidentiality may 

be dismissed if the Commission 

determines that the request impedes the 

Commission’s ability to investigate and/ 

or resolve the complaint. 

12. Congressional Inquiries—To 

provide information to a Congressional 

office from the record of an individual 

in response to an inquiry from that 

Congressional office made at the request 

of that individual. 

13. Government-Wide Program 

Management and Oversight—To the 

Department of Justice (DOJ) to obtain 

that department’s advice regarding 

disclosure obligations under the 

Freedom of Information Act (FOIA); or 

the Office of Management and Budget 

(OMB) to obtain that office’s advice 

regarding obligations under the Privacy 

Act. 

14. Law Enforcement and 

Investigation—To disclose pertinent 

information to appropriate Federal, 

State, or local agencies, authorities, and 

officials responsible for investigating, 

prosecuting, enforcing, or implementing 

a statute, rule, regulation, or order, 

where the FCC becomes aware of an 

indication of a violation or potential 

violation of a civil or criminal statute, 

law, regulation, or order, including but 

not limited to notifying the Internal 

Revenue Service (IRS) to investigate 

income eligibility verification. 

15. Adjudication and Litigation—To 

the Department of Justice (DOJ), in a 

proceeding before a court, or other 

administrative or adjudicative body 

before which the FCC is authorized to 

appear, when (a) the FCC or any 

component thereof; (b) any employee of 

the FCC in his or her official capacity; 

(c) any employee of the FCC in his or 

her individual capacity where the DOJ 

or the FCC has agreed to represent the 

employee; or (d) the United States is a 

party to litigation or has an interest in 

such litigation, and the use of such 

records by DOJ or the FCC is deemed by 

the FCC to be relevant and necessary to 

the litigation. 

16. Breach Notification—To 

appropriate agencies, entities (including 

USAC), and persons when: (a) The 

Commission suspects or has confirmed 

that there has been a breach of the 

system of records; (b) the Commission 

has determined that as a result of the 

suspected or confirmed compromise 

there is a risk of harm to individuals, 

the Commission (including its 

information systems, programs, and 

operations), the Federal Government, or 

national security; and (c) the disclosure 

made to such agencies, entities, and 

persons is reasonably necessary to assist 

in connection with the Commission’s 

efforts to respond to the suspected or 

confirmed breach or to prevent, 

minimize, or remedy such harm. 

17. Assistance to Federal Agencies 

and Entities—To another Federal agency 

or Federal entity or USAC, when the 

Commission determines that 

information from this system is 

reasonably necessary to assist the 

recipient agency or entity in: (a) 

Responding to a suspected or confirmed 

breach or (b) preventing, minimizing, or 

remedying the risk of harm to 

individuals, the recipient agency or 

entity (including its information 

systems, program, and operations), the 

Federal Government, or national 

security, resulting from a suspected or 

confirmed breach. 

18. Computer Matching Program 

Disclosure—To Federal, State, and local 

agencies, and USAC, their employees, 

and agents for the purpose of 

conducting computer matching 

programs as regulated by the Privacy 

Act of 1974, as amended (5 U.S.C. 552a). 

19. Prevention of Fraud, Waste, and 

Abuse Disclosure—To Federal agencies, 

non-Federal entities, their employees, 

and agents (including contractors, their 

agents or employees; employees or 

contractors of the agents or designated 

agents); or contractors, their employees 

or agents with whom the FCC or USAC 

has a contract, service agreement, 

cooperative agreement, or computer 

matching agreement for the purpose of: 

(1) detection, prevention, and recovery 

of improper payments; (2) detection and 

prevention of fraud, waste, and abuse in 

Federal programs administered by a 

Federal agency or non-Federal entity; (3) 

detection of fraud, waste, and abuse by 

individuals in their operations and 

programs, but only to the extent that the 

information shared is necessary and 

relevant to verify pre-award and 

prepayment requirements prior to the 

release of Federal funds, prevent and 

recover improper payments for services 

rendered under programs of the FCC or 

of those Federal agencies and nonFederal entities to which the FCC or 

USAC provides information under this 

routine use. 

20. Contract Services, Grants, or 

Cooperative Agreements—To disclose 

information to FCC or USAC 

contractors, grantees, or volunteers who 

have been engaged to assist the FCC or 

USAC in the performance of a contract 

service, grant, cooperative agreement, or 

other activity related to this system of 

records and who need to have access to 

the records in order to perform their 

activity. 

POLICIES AND PRACTICES FOR STORAGE OF

RECORDS: 

The information pertaining to the 

Emergency Broadband Benefit Program 

includes electronic records, files, data, 

paper documents, records, and may 

include audio recordings of calls. 

Records are maintained in secure, 

limited access areas. Physical entry by 

unauthorized persons is restricted 

through use of locks, passwords, and 

other security measures. Both USAC 

and its contractors will jointly manage 

the electronic data housed at USAC and 

at the contractors’ locations. Paper 

documents and other physical records 

(i.e., tapes, compact discs, etc.) will be 

kept in locked, controlled access areas. 

Paper documents submitted by 

applicants to the Emergency Broadband 

Benefit Program and provider 

representatives will be digitized, and 

paper copies will be immediately 

destroyed. 

POLICIES AND PRACTICES FOR RETRIEVAL OF

RECORDS: 

Information in the Emergency 

Broadband Benefit Program system of 

records may be retrieved by various 

identifiers, including but not limited to 

the individual’s name, last four digits of 

the Social Security Number (SSN), 

Tribal identification number, date of 

birth, phone number, residential 

address, and Emergency Broadband 

subscriber identification number. 

11526 Federal Register / Vol. 86, No. 36 / Thursday, February 25, 2021 / Notices 

POLICIES AND PRACTICES FOR RETENTION AND

DISPOSAL OF RECORDS: 

The National Archives and Records 

Administration (NARA) has not 

established a records schedule for the 

information in the Emergency 

Broadband Benefit Program system of 

records. Consequently, until NARA has 

approved a records schedule, USAC will 

maintain all information in the 

Emergency Broadband Benefit Program 

system of records will be maintained in 

accordance with NARA records 

management directives. 

ADMINSTRATIVE, TECHNICAL, AND PHYSICAL

SAFEGUARDS: 

The electronic records, data, and files 

are maintained in the FCC and the 

USAC computer network databases, 

which are protected by the FCC’s and 

USAC’s privacy safeguards, a 

comprehensive and dynamic set of IT 

safety and security protocols and 

features that are designed to meet all 

Federal IT privacy standards, including 

those required by the National Institute 

of Standard and Technology (NIST) and 

the Federal Information Security 

Management System (FISMA). In 

addition, access to the electronic files is 

restricted to authorized USAC and 

contractors’ supervisors and staff and to 

the FCC’s supervisors and staff in WCB 

and to the IT contractors who maintain 

these computer databases. Other FCC 

employees and contractors may be 

granted access only on a ‘‘need-toknow’’ basis. In addition, data in the 

network servers for both USAC and its 

contractors will be routinely backed-up. 

The servers will be stored in secured 

environments to protect the data. 

The paper documents and files are 

maintained in file cabinets in USAC and 

the contractors’ office suites. The file 

cabinets are locked when not in use and 

at the end of the business day. Access 

to these files is restricted to authorized 

USAC and its contractors’ staffs. 

RECORDS ACCESS PROCEDURES: 

Individuals wishing to request access 

to and/or amendment of records about 

themselves should follow the 

Notification Procedure below. 

CONTESTING RECORD PROCEDURES: 

Individuals wishing to request an 

amendment of records about themselves 

should follow the Notification 

Procedure below. 

NOTIFICATION PROCEDURE: 

Individuals wishing to determine 

whether this system of records contains 

information about themselves may do so 

by writing Federal Communications 

Commission (FCC), Washington, DC 

20554, Privacy@fcc.gov. Individuals 

requesting access must also comply 

with the FCC’s Privacy Act regulations 

regarding verification of identity to gain 

access to the records (47 CFR Part 0, 

Subpart E). 

EXEMPTIONS CLAIMED FOR THE SYSTEM: 

None. 

HISTORY: 

This is a new system of records. 

Federal Communications Commission. 

Marlene Dortch, 

Secretary. 

[FR Doc. 2021–03928 Filed 2–24–21; 8:45 am] 

BILLING CODE 6712–01–P 

FEDERAL COMMUNICATIONS 

COMMISSION 

[FR ID 17502] 

Privacy Act of 1974; System of 

Records 

AGENCY: Federal Communications 

Commission. 

ACTION: Notice of a modified system of 

records. 

SUMMARY: The Federal Communications 

Commission (FCC or Commission or 

Agency) is modifying an existing system 

of records, FCC/WCB–1, Lifeline 

Program, subject to the Privacy Act of 

1974, as amended. This action is 

necessary to meet the requirements of 

the Privacy Act to publish in the 

Federal Register notice of the existence 

and character of records maintained by 

the agency. The Lifeline Program (or 

‘‘Lifeline’’) provides discounts for one 

Lifeline Program telephone per 

household (voice telephony) and 

broadband internet access service 

(BIAS) to qualifying low-income 

individuals. Individuals may qualify for 

Lifeline through proof of income or 

participation in another qualifying 

program. Since the Telecommunications 

Act of 1996 (1996 Act), the Lifeline 

Program has been administered by the 

Universal Service Administrative 

Company (USAC) under the direction of 

the Commission and, by delegation, of 

the Commission’s Wireline Competition 

Bureau (WCB). 

This system of records contains 

information about individuals who have 

applied to participate in the Lifeline 

Program, respondents to consumer 

surveys related to the Lifeline program, 

and enrollment representatives. The 

modifications described in this notice 

will allow USAC to maintain and 

administer this system in a manner that 

promotes efficiency and minimizes 

waste, fraud, and abuse. 

DATES: Written comments are due on or 

before March 29, 2021. This action 

(including the routine uses) will become 

effective on March 29, 2021 unless 

comments are received that require a 

contrary determination. 

ADDRESSES: Send comments to Margaret 

Drake, Senior Agency Official for 

Privacy, Federal Communications 

Commission (FCC), 45 L Street NE, 

Washington, DC 20554, or to privacy@

fcc.gov. 

FOR FURTHER INFORMATION CONTACT: 

Margaret Drake, (202) 418–1707, or 

privacy@fcc.gov. 

SUPPLEMENTARY INFORMATION: This 

notice serves to update and modify 

FCC/WCB–1, Lifeline Program. The 

Lifeline Program serves low-income 

individuals by providing qualifying 

individuals with discounts on one 

Lifeline Program telephone per 

household and BIAS service. Since the 

Telecommunications Act of 1996 (1996 

Act), the Lifeline Program has been 

administered by the Universal Service 

Administrative Company (USAC) under 

the direction of the Commission and, by 

delegation, of WCB. 

The substantive changes and 

modifications to the previously 

published version of the FCC/WCB–1 

system of records include: 

(a) Updating the purpose for 

maintaining this system of records to 

simplify the section for readability, and 

include using the personally identifiable 

information (PII) to develop consumer 

survey and enrollment, and to facilitate 

monitoring of enrollment 

representatives; 

(b) Updating the categories of records 

maintained in this system of records to 

simplify for readability, and include 

information requested for consumer 

survey development and execution, 

information requested to facilitate 

monitoring of enrollment 

representatives, addresses based on 

geographic coordinates (geolocation), 

internet Protocol (IP) address, Lifeline 

subscriber application number, and 

enrollment representative unique 

identifier numbers (Representative ID 

Number); 

(c) Updating the source of records 

maintained in this system of records to 

simplify the section for readability, 

include respondents to a consumer 

survey, and to better define individuals 

acting as agents who are now 

considered enrollment representatives; 

(d) Updating language in various 

routine uses: (1) FCC/USAC Program 

Management; (2) Third Party 

Contractors; (3) Business Process 

Outsourcing (BPO); (5) State Agencies 

and Other Authorized State Government