# CA2021178EN.01001101.xml

| 10.5.2021 | EN | Official Journal of the European Union | CA 178/11 |
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10.5.2021

EN

Official Journal of the European Union

CA 178/11

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RECRUITMENT NOTICE PE/264/S – DIRECTOR (F/M)

(Function group AD, grade 14)

(2021/C 178 A/03)

DIRECTORATE-GENERAL FOR INNOVATION AND TECHNOLOGICAL SUPPORT — DIRECTORATE FOR RESOURCES

1.   Vacant post

The President of the European Parliament has decided to open the procedure for filling the post of director (AD, grade 14) in the Directorate-General for Innovation and Technical Support — Directorate for Resources, in accordance with Article 29(2) of the Staff Regulations of Officials of the European Union (1) (‘the Staff Regulations’).

This selection procedure, which is designed to give the appointing authority a wider choice of candidates, will be conducted at the same time as internal and interinstitutional recruitment procedures.

Recruitment will be at grade AD 14 (2). The basic salary is EUR 14 941,46 per month. In addition to the basic salary, which is subject to Community tax and exempt from national tax, certain allowances may be payable in circumstances laid down by the Staff Regulations.

Candidates should note that this post is subject to the mobility policy rules adopted by Parliament’s Bureau on 15 January 2018.

The post calls for flexibility and frequent contact with people inside and outside Parliament, including Members of the European Parliament. The director will be required to travel frequently between Parliament’s places of work and elsewhere.

2.   Place of employment

Brussels. This post may be transferred to one of Parliament’s other places of work.

3.   Equal opportunities

The European Parliament is an equal opportunities employer and accepts applications without discrimination on any ground such as gender, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, sexual orientation, marital status or family situation.

4.   Job description

As a senior official, the director will be required to perform the following duties in the light of the guidelines and decisions laid down by the parliamentary authority and the director-general (3):

| — | ensuring that a large department in Parliament’s Secretariat, comprising several units covering the directorate’s areas of activity, runs smoothly, |
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ensuring that a large department in Parliament’s Secretariat, comprising several units covering the directorate’s areas of activity, runs smoothly,

| — | managing, leading, motivating and coordinating teams of staff — optimising the use of the directorate’s resources to provide a high-quality service (organisation, management of human and budget resources, innovation, etc.) in its areas of activity, |
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managing, leading, motivating and coordinating teams of staff — optimising the use of the directorate’s resources to provide a high-quality service (organisation, management of human and budget resources, innovation, etc.) in its areas of activity,

| — | planning the directorate’s work (deciding on objectives and strategies) — taking the decisions required to achieve the objectives set; assessing the performance of the units making up the directorate with a view to ensuring that high standards are maintained, |
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planning the directorate’s work (deciding on objectives and strategies) — taking the decisions required to achieve the objectives set; assessing the performance of the units making up the directorate with a view to ensuring that high standards are maintained,

| — | advising the director-general, the Secretariat and Members in the directorate’s areas of activity, |
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advising the director-general, the Secretariat and Members in the directorate’s areas of activity,

| — | cooperating with the other directorates in the Secretariat, representing Parliament and negotiating contracts and agreements in the directorate’s areas of activity, |
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cooperating with the other directorates in the Secretariat, representing Parliament and negotiating contracts and agreements in the directorate’s areas of activity,

| — | managing and seeing through specific projects likely to involve financial responsibilities, |
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managing and seeing through specific projects likely to involve financial responsibilities,

| — | acting as authorising officer by subdelegation. |
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acting as authorising officer by subdelegation.

5.   Eligibility

The selection procedure is open to candidates who meet the following conditions on the closing date for applications:

| (a) | General criteria


  Under Article 28 of the Staff Regulations, candidates must:






  — | be a national of one of the European Union’s Member States (4), |
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(a)

General criteria

Under Article 28 of the Staff Regulations, candidates must:

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be a national of one of the European Union’s Member States (4),

| — | enjoy full rights as a citizen, |
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enjoy full rights as a citizen,

| — | have fulfilled any obligations imposed on them by the laws on military service, |
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have fulfilled any obligations imposed on them by the laws on military service,

| — | be able to produce the appropriate character references as to their suitability for the performance of their duties. |
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be able to produce the appropriate character references as to their suitability for the performance of their duties.

| (b) | Specific criteria








  (i) | Qualifications and professional experience required







  — | A level of education which corresponds to completed university studies attested by a diploma, when the normal period of university education is 4 years or more,
  or
  a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least 1 year (5), when the normal period of university education is at least 3 years. |
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(b)

Specific criteria

(i)

Qualifications and professional experience required

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A level of education which corresponds to completed university studies attested by a diploma, when the normal period of university education is 4 years or more,

or

a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least 1 year (5), when the normal period of university education is at least 3 years.

| — | At least 12 years’ professional experience gained after obtaining the qualifications referred to above, including at least 6 years performing managerial duties. |
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At least 12 years’ professional experience gained after obtaining the qualifications referred to above, including at least 6 years performing managerial duties.

| (ii) | Knowledge required







  — | excellent general knowledge of European affairs, |
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(ii)

Knowledge required

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excellent general knowledge of European affairs,

| — | excellent grasp of internal, national and international political issues, |
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excellent grasp of internal, national and international political issues,

| — | very good understanding of the different cultures represented in the institutions, |
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very good understanding of the different cultures represented in the institutions,

| — | excellent knowledge of the Treaties, |
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excellent knowledge of the Treaties,

| — | excellent knowledge of the structure, organisation and environment of Parliament’s Secretariat and of the various players involved, |
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excellent knowledge of the structure, organisation and environment of Parliament’s Secretariat and of the various players involved,

| — | excellent knowledge of Parliament’s Rules of Procedure, legislative procedures and internal rules and working methods, |
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excellent knowledge of Parliament’s Rules of Procedure, legislative procedures and internal rules and working methods,

| — | excellent knowledge of the Staff Regulations, of how they are to be interpreted and of the rules based on them, |
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excellent knowledge of the Staff Regulations, of how they are to be interpreted and of the rules based on them,

| — | excellent knowledge of the Financial Regulation applicable to the general budget of the Union and its Rules of Application, and of Parliament’s internal rules and other subordinate provisions, |
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excellent knowledge of the Financial Regulation applicable to the general budget of the Union and its Rules of Application, and of Parliament’s internal rules and other subordinate provisions,

| — | very good administrative knowledge (human resources and/or management and/or budget and/or finance and/or IT and/or legal issues, etc.), |
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very good administrative knowledge (human resources and/or management and/or budget and/or finance and/or IT and/or legal issues, etc.),

| — | excellent knowledge of management techniques. |
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excellent knowledge of management techniques.

| (iii) | Knowledge of languages

  Excellent knowledge of one of the European Union’s official languages (6) and very good knowledge of at least one other is required.
  The Advisory Committee for the Appointment of Senior Officials will take knowledge of other official languages of the European Union into account. |
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(iii)

Knowledge of languages

Excellent knowledge of one of the European Union’s official languages (6) and very good knowledge of at least one other is required.

The Advisory Committee for the Appointment of Senior Officials will take knowledge of other official languages of the European Union into account.

| (iv) | Skills required







  — | a flair for strategy, |
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(iv)

Skills required

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a flair for strategy,

| — | leadership qualities, |
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leadership qualities,

| — | forward-planning skills, |
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forward-planning skills,

| — | ability to react appropriately to events, |
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ability to react appropriately to events,

| — | thoroughness, |
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thoroughness,

| — | communication skills. |
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communication skills.

6.   Selection procedure

To assist the appointing authority in its choice, the Advisory Committee for the Appointment of Senior Officials will draw up a list of candidates and make a recommendation to Parliament’s Bureau as to who should be called for interview. The Bureau will adopt the list, and the committee will conduct the interviews and submit its final report to the Bureau for a decision. At that stage, the Bureau may interview the candidates.

7.   Applications

The closing date for applications is

12.00 (noon), Brussels time, on 28 May 2021.

Candidates are asked to send, by email only, a personal statement in pdf format (marked ‘For the attention of the Secretary-General of the European Parliament, Recruitment Notice PE/264/S’) and a curriculum vitae (in Europass format (7)), quoting the reference number for the procedure (PE/264/S) in the subject line, to:

PERS-EPSeniorManagement@ep.europa.eu

The date and time of dispatch of the email will be taken to be the date and time of submission of the application.

Scanned documents must be legible.

Candidates called for interview must produce by the interview date copies or photocopies of supporting documents relating to their studies, professional experience and current responsibilities (8)
  . These documents will not be returned.

Personal data which candidates provide for the purposes of this selection procedure will be processed in accordance with Regulation (EU) 2018/1725 of the European Parliament and of the Council (9), in particular as regards their confidentiality and security.

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(1)  See Council Regulation (EEC, Euratom, ECSC) No 259/68 (OJ L 56, 4.3.1968, p. 1), as amended by Regulation (EC, Euratom) No 723/2004 (OJ L 124, 27.4.2004, p. 1) and most recently by Regulation (EU, Euratom) No 1023/2013 of the European Parliament and of the Council of 22 October 2013 amending the Staff Regulations of Officials of the European Union and the Conditions of Employment of Other Servants of the European Union (OJ L 287, 29.10.2013, p. 15).

(2)  On recruitment the official will be placed in the appropriate step, in accordance with Article 32 of the Staff Regulations.

(3)  For description of main tasks, see annex.

(4)  The European Union’s Member States are: Belgium, Bulgaria, Czechia, Denmark, Germany, Estonia, Ireland, Greece, Spain, France, Croatia, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Hungary, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Finland and Sweden.

(5)  This year of experience will not be taken into account when assessing the professional experience required under the next indent.

(6)  The European Union’s official languages are: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.

(7)  https://europa.eu/europass/en

(8)  This does not apply to candidates working for the European Parliament on the closing date for applications.

(9)  Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC (OJ L 295, 21.11.2018, p. 39).

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ANNEX

DIRECTORATE-GENERAL FOR INNOVATION AND TECHNICAL SUPPORT — DIRECTORATE FOR RESOURCES

MAIN TASKS

(Entity comprising 65 staff: 51 officials, 7 temporary staff members and 7 contract staff members)

| — | Managing, coordinating and motivating the directorate’s units and departments and ensuring that their activities are consistent; |
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Managing, coordinating and motivating the directorate’s units and departments and ensuring that their activities are consistent;

| — | Supervising human resources management for the DG and overseeing training policy; |
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Supervising human resources management for the DG and overseeing training policy;

| — | Supervising the management of contracts and the programming of public procurement procedures; |
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Supervising the management of contracts and the programming of public procurement procedures;

| — | Guaranteeing budget implementation in line with the Financial Regulation and supervising ex-ante verification activities; |
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Guaranteeing budget implementation in line with the Financial Regulation and supervising ex-ante verification activities;

| — | Overseeing implementation of a coordinated communication policy for the DG and coordinating internal communication campaigns; |
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Overseeing implementation of a coordinated communication policy for the DG and coordinating internal communication campaigns;

| — | Supervising ‘customer’ relations with the political and administrative authorities, user DGs and political groups; |
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Supervising ‘customer’ relations with the political and administrative authorities, user DGs and political groups;

| — | Delivering complex multimedia projects, including videos, short films and documentaries, and photographic services. |
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Delivering complex multimedia projects, including videos, short films and documentaries, and photographic services.

HUMAN RESOURCES UNIT

| — | Managing DG ITEC’s human resources, including filling of posts, annual staff reporting exercise, traineeships, providing advice on HR rules, management and monitoring of DG ITEC’s HR budgets (contract and agency staff, missions, arrangements for offsetting part-time working, overtime, external professional training), etc.; |
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Managing DG ITEC’s human resources, including filling of posts, annual staff reporting exercise, traineeships, providing advice on HR rules, management and monitoring of DG ITEC’s HR budgets (contract and agency staff, missions, arrangements for offsetting part-time working, overtime, external professional training), etc.;

| — | Carrying out ex-ante verification of all DG ITEC’s contractual and financial operations; |
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Carrying out ex-ante verification of all DG ITEC’s contractual and financial operations;

| — | Planning and managing DG ITEC’s professional training policy; |
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Planning and managing DG ITEC’s professional training policy;

| — | Acting as inventory property manager (GBI) and telecom contact point (IMT) for DG ITEC; |
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Acting as inventory property manager (GBI) and telecom contact point (IMT) for DG ITEC;

| — | Providing career counselling (RELOPs) in DG ITEC and contributing to equal opportunities policy in DG ITEC. |
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Providing career counselling (RELOPs) in DG ITEC and contributing to equal opportunities policy in DG ITEC.

Ex-ante Verification Service

| — | Verifying DG ITEC’s contractual and financial operations; |
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Verifying DG ITEC’s contractual and financial operations;

FINANCIAL RESOURCES MANAGEMENT UNIT

| — | Carrying out centralised financial initiation for DG ITEC: expenditure commitments under specific contracts and order forms, issuing of order forms and related logistical arrangements, issuing of VAT certificates, logistical arrangements for approving payment of invoices, recovery orders, management of recovery orders; |
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Carrying out centralised financial initiation for DG ITEC: expenditure commitments under specific contracts and order forms, issuing of order forms and related logistical arrangements, issuing of VAT certificates, logistical arrangements for approving payment of invoices, recovery orders, management of recovery orders;

| — | Providing financial and budgetary coordination for the DG: drawing up and monitoring the budget, reporting, following up requests from the Court of Auditors, different types of transfer, authorisations and subdelegation, relations with central accounting and financial systems bodies, representing the DG on all specialised working groups, etc.; |
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Providing financial and budgetary coordination for the DG: drawing up and monitoring the budget, reporting, following up requests from the Court of Auditors, different types of transfer, authorisations and subdelegation, relations with central accounting and financial systems bodies, representing the DG on all specialised working groups, etc.;

| — | Handling arrangements for signing specific contracts and additional agreements relating to them: verification of conformity of documents, signatories’ authority, requests for bank guarantees, handling the process for signing contracts and additional agreements. |
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Handling arrangements for signing specific contracts and additional agreements relating to them: verification of conformity of documents, signatories’ authority, requests for bank guarantees, handling the process for signing contracts and additional agreements.

PROCUREMENT AND CONTRACT MANAGEMENT UNIT

| — | Verifying and drafting specific contracts and additional agreements relating to them; |
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Verifying and drafting specific contracts and additional agreements relating to them;

| — | Overseeing and coordinating invitations to tender; |
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Overseeing and coordinating invitations to tender;

| — | Providing legal advice and support in connection with procurement procedures and contract performance; |
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Providing legal advice and support in connection with procurement procedures and contract performance;

| — | Archiving contract documents. |
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Archiving contract documents.

Procurement Administration Service

| — | Producing procurement files; |
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Producing procurement files;

| — | Providing authorising officers and operational services with a competence and procedural support centre for DG ITEC’s public procurement; |
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Providing authorising officers and operational services with a competence and procedural support centre for DG ITEC’s public procurement;

| — | Validating procurement files (prior consultation and approval); |
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Validating procurement files (prior consultation and approval);

| — | Encoding contracts, framework contracts and additional agreements in WebContracts; |
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Encoding contracts, framework contracts and additional agreements in WebContracts;

| — | Producing additional agreements to framework contracts (indexing and others); |
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Producing additional agreements to framework contracts (indexing and others);

| — | Following up recommendations (audits, guidance notes, etc.) in the area of public procurement. |
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Following up recommendations (audits, guidance notes, etc.) in the area of public procurement.

Contract Administration Service

| — | Producing specific contracts and additional agreements relating to them; |
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Producing specific contracts and additional agreements relating to them;

| — | Verifying the contracts and additional agreements drawn up by other directorates-general; |
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Verifying the contracts and additional agreements drawn up by other directorates-general;

| — | Advising the operational units in connection with the drafting and performance of specific contracts; |
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Advising the operational units in connection with the drafting and performance of specific contracts;

| — | Helping the PAC Unit’s ‘contracts’ service prepare invitations to tender; |
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Helping the PAC Unit’s ‘contracts’ service prepare invitations to tender;

| — | Producing order forms in the context of low- and medium-value negotiated procedures; |
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Producing order forms in the context of low- and medium-value negotiated procedures;

| — | Coordinating DG ITEC’s and Parliament’s involvement in European Commission procurement procedures; |
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Coordinating DG ITEC’s and Parliament’s involvement in European Commission procurement procedures;

| — | Devising and drafting procedural documents. |
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Devising and drafting procedural documents.

CUSTOMER EXPERIENCE UNIT

| — | Ensure the functions of Customer Relationship Management and act as main point of contact for IT stakeholders that access DG ITEC Services (Members, political groups, DGs); whilst acting as DG ITEC Ambassadors to customers and to be their representative to DG ITEC’s hierarchy and operational units; |
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Ensure the functions of Customer Relationship Management and act as main point of contact for IT stakeholders that access DG ITEC Services (Members, political groups, DGs); whilst acting as DG ITEC Ambassadors to customers and to be their representative to DG ITEC’s hierarchy and operational units;

| — | Listen to customers and translate their needs into service improvements. Facilitate the development of new DG ITEC services in line with user business needs; |
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Listen to customers and translate their needs into service improvements. Facilitate the development of new DG ITEC services in line with user business needs;

| — | Support Digital Accessibility throughout DG ITEC and Parliament, on a best-effort basis; |
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Support Digital Accessibility throughout DG ITEC and Parliament, on a best-effort basis;

| — | Promote transparency, cooperation and collaboration with all the IT stakeholders at Parliament. |
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Promote transparency, cooperation and collaboration with all the IT stakeholders at Parliament.

Customer Relationship Management Service

| — | Provide customers with assistance with their requests, especially in the identification of solutions, supply of services, project follow-up, and delivery verification; |
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Provide customers with assistance with their requests, especially in the identification of solutions, supply of services, project follow-up, and delivery verification;

| — | Support event organisation (e.g. DIGITEC 2021) and support the communication to IT stakeholders across the EP for DG ITEC’s IT corporate projects and for other services in DG ITEC; |
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Support event organisation (e.g. DIGITEC 2021) and support the communication to IT stakeholders across the EP for DG ITEC’s IT corporate projects and for other services in DG ITEC;

| — | Support to different DG ITEC projects and initiatives to facilitate the alignment of the proposed solutions with the business requirements; |
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Support to different DG ITEC projects and initiatives to facilitate the alignment of the proposed solutions with the business requirements;

| — | Manage and update information on ITECnet to serve IT professionals in the EP and act as a reference point for DG ITEC colleagues; |
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Manage and update information on ITECnet to serve IT professionals in the EP and act as a reference point for DG ITEC colleagues;

| — | Manage customer expectations about what DG ITEC can deliver, monitor and report, improving the customer experience. |
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Manage customer expectations about what DG ITEC can deliver, monitor and report, improving the customer experience.

Customer Service Enhancements Service

| — | Promote and enable Digital Accessibility throughout DG ITEC, Parliament and the EU Institutions; |
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Promote and enable Digital Accessibility throughout DG ITEC, Parliament and the EU Institutions;

| — | Facilitate service improvements where necessary and possible by analysing offered services and their success, and tackling the source of repetitive challenges. Ensure strategic alignment between customers’ needs and DG ITEC’s capabilities and services by proposing and facilitating their creation and evolution; |
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Facilitate service improvements where necessary and possible by analysing offered services and their success, and tackling the source of repetitive challenges. Ensure strategic alignment between customers’ needs and DG ITEC’s capabilities and services by proposing and facilitating their creation and evolution;

| — | Maintain DG ITEC’s customer facing policies, ensure their cohesion and coordinate the drafting of new policies; |
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Maintain DG ITEC’s customer facing policies, ensure their cohesion and coordinate the drafting of new policies;

| — | Maintain the DG ITEC Catalogue of Services by gathering service information and ensuring their suitability for end user purposes. |
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Maintain the DG ITEC Catalogue of Services by gathering service information and ensuring their suitability for end user purposes.

INTERNAL COMMUNICATION AND MULTIMEDIA UNIT

| — | Expand the unit’s centres of excellence to enrich client satisfaction through an innovative, cross-media culture of creativity and top-class professionalism in communication, in support of both DG ITEC’s and Parliament’s predominantly internal communication needs; |
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Expand the unit’s centres of excellence to enrich client satisfaction through an innovative, cross-media culture of creativity and top-class professionalism in communication, in support of both DG ITEC’s and Parliament’s predominantly internal communication needs;

| — | Coordinate, conceive, consult and implement creative and innovative multimedia products on internal communication as well as coordinate and implement the communication needs of DG ITEC; |
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Coordinate, conceive, consult and implement creative and innovative multimedia products on internal communication as well as coordinate and implement the communication needs of DG ITEC;

| — | Enhance cooperation at:






  — | Interinstitutional level, by: (a) sharing/adapting successful multimedia productions on common interest topics (e.g. safety and security procedures); (b) participating in the informal ‘Interinstitutional Working Group on Internal Communication’; (c) coordinating the communication content of joint events; |
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Enhance cooperation at:

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Interinstitutional level, by: (a) sharing/adapting successful multimedia productions on common interest topics (e.g. safety and security procedures); (b) participating in the informal ‘Interinstitutional Working Group on Internal Communication’; (c) coordinating the communication content of joint events;

| — | EP level by creating synergies with major DGs on their needs for multimedia and communication assistance; |
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EP level by creating synergies with major DGs on their needs for multimedia and communication assistance;

| — | Staff Management, organisation, administration, coordination and budget management of the entities of the Unit; |
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Staff Management, organisation, administration, coordination and budget management of the entities of the Unit;

| — | Elaborate, propose and agree, whenever possible, long-term agreements with major client DGs to allow a systematic and methodical plan and delivery of work. |
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Elaborate, propose and agree, whenever possible, long-term agreements with major client DGs to allow a systematic and methodical plan and delivery of work.

Multimedia Service

| — | Deliver fit-to-purpose multi-media and cross-media projects, including producing videos, short films, documentaries, as well as, advanced animation, space/motion design, studio-, or other photography; in alignment with the broader strategic orientations of the EP administration and preferably through bilateral service level agreements (SLAs) or other agreements; |
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Deliver fit-to-purpose multi-media and cross-media projects, including producing videos, short films, documentaries, as well as, advanced animation, space/motion design, studio-, or other photography; in alignment with the broader strategic orientations of the EP administration and preferably through bilateral service level agreements (SLAs) or other agreements;

| — | Undertake the coordinating and scene-setting role of major internal communication campaigns and events organised by EP administration by producing: tailor-made branding, multi-, cross-media products, story-telling videos, with the aim to promote strategic execution, cross-DG, or other similar type of projects; |
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Undertake the coordinating and scene-setting role of major internal communication campaigns and events organised by EP administration by producing: tailor-made branding, multi-, cross-media products, story-telling videos, with the aim to promote strategic execution, cross-DG, or other similar type of projects;

| — | Raise awareness on ITEC’s post-covid vision and strategic orientation and, where appropriate, produce fit-to-purpose multi- and cross-media products. |
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Raise awareness on ITEC’s post-covid vision and strategic orientation and, where appropriate, produce fit-to-purpose multi- and cross-media products.

Internal Communication Service

| — | Deliver newsletters, Monday briefings, social media content, as well as event support, ensure DG ITEC’s presence at the Open Days; |
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Deliver newsletters, Monday briefings, social media content, as well as event support, ensure DG ITEC’s presence at the Open Days;

| — | Enhance and expand DG ITEC’s communication footprint including a proactive presence in intranet platforms (ITECNet, EP Intranet News, Newshound) and DG ITEC’s social media with a complete range of existing and, when possible, new activities; |
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Enhance and expand DG ITEC’s communication footprint including a proactive presence in intranet platforms (ITECNet, EP Intranet News, Newshound) and DG ITEC’s social media with a complete range of existing and, when possible, new activities;

| — | Continue to develop new ways of communication for DG ITEC (e.g. DG chat, video messages, etc.), in collaboration with the unit’s multimedia service; |
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Continue to develop new ways of communication for DG ITEC (e.g. DG chat, video messages, etc.), in collaboration with the unit’s multimedia service;

| — | Improve the communication policy of DG ITEC to ensure that all services across DG ITEC work on a single communication framework aligned to ITEC 2.0. To this extent, contribute to the development of an internal communication network in the European Parliament, to strengthen collaboration in this field across DGs to better serve Members and staff; |
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Improve the communication policy of DG ITEC to ensure that all services across DG ITEC work on a single communication framework aligned to ITEC 2.0. To this extent, contribute to the development of an internal communication network in the European Parliament, to strengthen collaboration in this field across DGs to better serve Members and staff;

| — | Coordinate DG ITEC communication activities and implement its communication strategy in close collaboration with the Director-General’s team and with DG ITEC’s main ‘front-line’ services (Members IT support, Innovation Service, Customer Experience, Users Support). |
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Coordinate DG ITEC communication activities and implement its communication strategy in close collaboration with the Director-General’s team and with DG ITEC’s main ‘front-line’ services (Members IT support, Innovation Service, Customer Experience, Users Support).

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