Commercial

Airplane

Group

777

Service Bulletin

Number: 777-23-0010 Summary Date: April 25, 1996

ATA System: 2339

SUBJECT: COMMUNICATIONS - CABIN MANAGEMENT SYSTEM - SOFTWARE CHANGE

BACKGROUND

This change will make the cabin management

system (CMS) operate with less problems.

This change will make sure that passenger address

(PA) announcements can be heard. The installed

speaker drive module (SDM) software can cause

some PA announcements to not be heard. The

SDM will turn off the digital sound receivers if a

chime occurs. The announcement has to be made

again after the chime stops. The installed seat

electronics unit (SEU) software can also cause

some PA announcements to not be heard. The

SEU can cause damage to some PA signals to the

passenger control units (PCU). The PCU can

accept the damaged digital signal as a different

signal or reject the signal. The new SDM and SEU

software will prevent these problems. New speaker

volume adjustments are available in the new

configuration data base (CDB). The optional volume

adjustments will increase the PA announcement

volume for the cabin attendants.

This change will make sure all the passenger cabin

functions of the CMS operate. One operator told

Boeing that the zone management (ZMU) unit

became unserviceable 11 times. The ZMU

becomes serviceable when the ZMU power is turned

off and then on. The installed cabin system control

panel (CSCP) software and the ZMU software can

make the ZMU not operate. This will occur if the

signals between the ZMU and the CSCP are not

synchronized correctly. The ZMU controls cabin

lights, passenger signs, reading lights, attendant call

lights and the cabin attendant control panels

(CACP). These systems can not be changed if the

ZMU for that area is not serviceable. The new ZMU

and CSCP software will automatically start the ZMU

again if the signals are not synchronized correctly.

This change will supply better waste tank indication.

The installed overhead electronics units (OEU) and

ZMU software can show the waste tanks empty after

servicing. The waste tanks are 1/16 to 1/8 full after

servicing. The software can also make the waste

tank indication not show new data. This can occur if

the waste tank logic control module (LCM) power is

turned off momentarily. The new OEU and ZMU

software will prevent these problems. A new waste

tank chime is available in the new configuration data

base. The optional chime will prevent chimes after

servicing that are not necessary.

This change will remove failure indications for the

OEU that are not necessary. After a CSCP "QUICK

TEST" or an "ALL TEST" the OEU can show an

internal failure. The failure is shown for OEU's

connected to a light ballast. The new OEU software

will not cause an internal failure for OEU's

connected to a light ballast.

This change will make sure the CSCP display is

seen when the CSCP is on. The installed CSCP

software can cause the display to not be seen when

the CSCP is on. This will occur if the CSCP power

is off momentarily. Selections can be made on the

CSCP when the display is not seen. The new

CSCP software will make sure the display is seen

when the CSCP is on.

ACTION (PRR 61596)

Remove the installed CSCP. Install a new CSCP.

Make a new CMS configuration database. Install

new operating system (OPS) software for the CSCP.

Install new OPS software for the ZMU. Install new

OPS software for the passenger address controller

(PAC). Install new OPS software for the cabin

interphone controller (CIC). Install new OPS

software for the CACP. Install new OPS software

for the SDM. Install new OPS software for the OEU.

Install new OPS software for the SEU. Install the

new configuration database.

BOEING COMMERCIAL AIRPLANE GROUP P.O. BOX 3707 SEATTLE, WASHINGTON 98124-2207 Summary Page 1 of 2
BOEING SERVICE BULLETIN 777-23-0010

COMPLIANCE

No compliance time is given.

EFFECTIVITY

Operator Airplanes

ANA WA131-WA132

BAB WA078-WA080

GUN WA116

UAL WA003, WA005-WA012

INDUSTRY SUPPORT INFORMATION

Boeing warranty remedies are available for

airplanes in warranty as of July 29, 1995. Please

refer to Paragraph I.F., Industry Support Information.

MANPOWER

Total Man-hours - 5.5 for each airplane

Elapsed Time - 5.5 Hours

The change to the CSCP as given in the component

service bulletin 285W0011-23-01 is not included.

MATERIAL INFORMATION

Boeing Supplied Kits

Refer to Paragraph I.H., Material - Price and

Availability.

REPLACE THE CSCP

FORWARD GALLEY SHROUD

(TYPICAL)

CABIN SYSTEM

CONTROL PANEL

(CSCP)

INSTALL NEW CMS

SOFTWARE ON THE

CSCP

R73150

Apr 25/96

Summary Page 2 of 2
Commercial

Airplane

Group

777

Service Bulletin

Number: 777-23-0010

Date: April 25, 1996

ATA System: 2339

SUBJECT: COMMUNICATIONS - CABIN MANAGEMENT SYSTEM - SOFTWARE CHANGE

I. PLANNING INFORMATION

A. Effectivity

1. Airplanes

Refer to Service Bulletin Index Document D624W001, Part 3 for Airplane Variable Number, Line

Number, and Serial Number data.

This service bulletin is for the airplanes shown below. An equivalent change is on subsequent

production airplanes. Refer to PRR 61596 for data about this change.

IDENTIFICATION BY CUSTOMER, CUSTOMER CODE, GROUP AND VARIABLE NUMBER

ALL NIPPON AIRWAYS CO. LTD. (ANA)

WA131-WA132

BRITISH AIRWAYS (BAB)

WA078-WA080

CHINA SOUTHERN AIR GROUP (GUN)

WA116

UNITED AIR LINES, INC. (UAL)

WA003 WA005-WA012

IDENTIFICATION BY VARIABLE NUMBER

WA003 WA005-WA012 WA078-WA080 WA116 WA131-WA132

2. Spares

Examine your spares supply for the parts identified in Paragraph II.D., Existing Parts

Accountability. If any parts are found, refer to Paragraph II.D., Existing Parts Accountability, for

the recommended use.

Apr 25/96 777-23-0010

Page 1 of 30
BOEING SERVICE BULLETIN 777-23-0010

B. Reason

This change will make the cabin management system (CMS) operate with less problems.

This change will make sure that passenger address (PA) announcements can be heard. The

installed speaker drive module (SDM) software can cause some PA announcements to not be heard.

The SDM will turn off the digital sound receivers if a chime occurs. The announcement has to be

made again after the chime stops. The installed seat electronics unit (SEU) software can also cause

some PA announcements to not be heard. The SEU can cause damage to some PA signals to the

passenger control units (PCU). The PCU can accept the damaged digital signal as a different signal

or reject the signal. The new SDM and SEU software will prevent these problems. New speaker

volume adjustments are available in the new configuration data base (CDB). The optional volume

adjustments will increase the PA announcement volume for the cabin attendants.

This change will make sure all the passenger cabin functions of the CMS operate. One operator told

Boeing that the zone management (ZMU) unit became unserviceable 11 times. The ZMU becomes

serviceable when the ZMU power is turned off and then on. The installed cabin system control panel

(CSCP) software and the ZMU software can make the ZMU not operate. This will occur if the signals

between the ZMU and the CSCP are not synchronized correctly. The ZMU controls cabin lights,

passenger signs, reading lights, attendant call lights and the cabin attendant control panels (CACP).

These systems can not be changed if the ZMU for that area is not serviceable. The new ZMU and

CSCP software will automatically start the ZMU again if the signals are not synchronized correctly.

This change will supply better waste tank indication. The installed overhead electronics units (OEU)

and ZMU software can show the waste tanks empty after servicing. The waste tanks are 1/16 to 1/8

full after servicing. The software can also make the waste tank indication not show new data. This

can occur if the waste tank logic control module (LCM) power is turned off momentarily. The new

OEU and ZMU software will prevent these problems. A new waste tank chime is available in the new

configuration data base. The optional chime will prevent chimes after servicing that are not

necessary.

This change will remove failure indications for the OEU that are not necessary. After a CSCP

"QUICK TEST" or an "ALL TEST" the OEU can show an internal failure. The failure is shown for

OEU's connected to a light ballast. The new OEU software will not cause an internal failure for

OEU's connected to a light ballast.

This change will make sure the CSCP display is seen when the CSCP is on. The installed CSCP

software can cause the display to not be seen when the CSCP is on. This will occur if the CSCP

power is off momentarily. Selections can be made on the CSCP when the display is not seen. The

new CSCP software will make sure the display is seen when the CSCP is on.

C. Description

The installed CSCP is removed. A new CSCP is installed. A new CMS CDB is made. New

operating system (OPS) software for the CSCP is installed. New OPS software for the ZMU is

installed. New OPS software for the passenger address controller (PAC) is installed. New OPS

software for the cabin interphone controller (CIC) is installed. New OPS software for the CACP is

installed. New OPS software for the SDM is installed. New OPS software for the OEU is installed.

New OPS software for the SEU is installed. The new CDB is installed.

D. Compliance

No compliance time is given.

Apr 25/96 777-23-0010

2
BOEING SERVICE BULLETIN 777-23-0010

E. Approval

This service bulletin was examined by the Federal Aviation Administration (FAA). The changes

specified in this service bulletin comply with the applicable Federal Aviation Regulations (FAR) and

are FAA approved. The changes specified in this service bulletin also comply with the applicable

Joint Airworthiness Requirements (JAR) and are FAA approved as delegated by the Joint Aviation

Authorities (JAA). This service bulletin and the FAA approval were based on the airplane in its

original configuration or as modified by other FAA approved Boeing changes.

Note : Interior arrangements are not evaluated for JAR compliance.

If an airplane has a non-Boeing modification or repair that affects a component or system also

affected by this service bulletin, the operator is responsible for obtaining appropriate regulatory

agency approval before incorporating this service bulletin.

F. Industry Support Information

Boeing warranty remedies are available for 777 airplanes in warranty as of July 29, 1995. For

man-hour reimbursement for airplanes in warranty as of that date, send a warranty claim to Boeing

Product Assurance Contracts. The kits for airplanes in warranty as of that date will be supplied at no

charge. Send a purchase order for the kits to Boeing Spares. Please refer to this service bulletin

number and reference the airplane variable number(s) in your purchase order.

G. Manpower

Approximately five and one-half man-hours and one person are necessary to do this change for each

airplane.

This estimate is for direct labor only, done by an experienced crew. Adjust the estimate with operator

man-hour data if necessary. The estimate does not include lost time. These are some examples of

lost time:

- Time to adjust to the workplace

- Time to schedule the work

- Time to examine the work

- Time to cure the materials

- Time to make the parts

- Time to find the tools.

H. Material - Price and Availability

Boeing can supply the kits shown in Paragraph II.A., Parts Necessary For Each Airplane as shown

below. Kit availability is shown in the Reorder Lead Time (ROLT). ROLT is calculated from the date

Boeing gets the purchase order.

Kit Number Name

ROLT

(weeks)

Unit Price thru

Nov 30/96

005W1030-1 Top Kit, CMS Software 11 $920.00

The kits are subject to the terms and conditions of the Boeing standard purchase order

acknowledgment. After the Unit Price date, new price and ROLT data is applicable. Prices are in

United States Dollars. Terms: Net 30 days.

Send purchase orders and letters about the supply data to the Director of Spares and refer to this

service bulletin number.

Apr 25/96 777-23-0010

3
BOEING SERVICE BULLETIN 777-23-0010

I. Special Tools - Price and Availability

None

J. Weight and Balance

None

Apr 25/96 777-23-0010

4
BOEING SERVICE BULLETIN 777-23-0010

K. References

1. Existing Data:

a. Engineering Change Memo PRR 61596

b. 777 Maintenance Manual (AMM) Subject 23-39-00, 23-39-12

c. 777 Configuration Database Generator (CDG) User Manual D634W601-1

d. Boeing Component Service Bulletin 285W0011-23-01, "Communications - Cabin System

Control Panel Change"

2. Data supplied with this service bulletin:

None

3. Installation Drawings:

None

L. Publications Changed

Publication Chapter-Section

777 Maintenance Manual 23-39

777 Illustrated Parts Catalog 23-39

777 Fault Isolation Manual 23-39

M. Electrical Load Data

Not changed

Apr 25/96 777-23-0010

5
BOEING SERVICE BULLETIN 777-23-0010

II. MATERIAL INFORMATION

A. Parts Necessary For Each Airplane

1. Kits:

To get the kit shown below, refer to Paragraph I.H., Material - Price and Availability.

NOTE: One top kit and the items shown in Paragraph II.A.2., Parts and Materials Supplied by the

Operator, are necessary for each airplane.

005W1030 TOP KIT - CABIN MANAGEMENT SYSTEM SOFTWARE

CHANGE

-1

Quantity Part Number Name

- 005W1030-1 Top Kit, CMS Software Change

1 285W0274-3 Disk Set, OEU S/W

1 285W0277-3 Disk Set, SDM S/W

1 285W0280-3 Disk Set, SEU S/W

1 285W0283-3 Disk Set, ZMU S/W

1 285W0289-3 Disk Set, PAC S/W

1 285W0295-3 Disk Set, CSCP S/W

1 285W0298-3 Disk Set, CACP S/W

1 285W0304-3 Disk Set, CDG-03 S/W

2. Parts and Materials Supplied by the Operator:

Quantity Part Number Name

1 222W0015-20 BFE Source Data Disk Set (for

airplane WA116 only)

1 222W0015-21 BFE Source Data Disk Set (for

airplane WA132 only)

B. Parts Necessary to Change Spares

None

C. Special Tools and Equipment

No special tools or equipment are necessary to do the change in this service bulletin. But,

maintenance and overhaul tools in the manuals given in Paragraph I.K., References, can be

necessary. Examine operator tool supply to make sure all necessary tools are available.

D. Existing Parts Accountability

The parts shown below are changed as shown in this service bulletin. Quantity is the number of parts

changed on each airplane.

Existing Part Number RUC Name Quantity New Part Number PNC RC

285W0011-2 RWI CSCP 1 285W0011-3 S A

Apr 25/96 777-23-0010

6
BOEING SERVICE BULLETIN 777-23-0010

RUC Recommended Use Code

RWI - Make the change given in Component Service Bulletin 285W0011-23-01.

PNC Part Number Code

S - This is the part number for the new equivalent or replacement part.

- To get a new part, use this part number in your order.

RC Replacement Code

A - Do not use the existing part to replace the new or changed part.

Apr 25/96 777-23-0010

7
BOEING SERVICE BULLETIN 777-23-0010

BLANK PAGE

Apr 25/96 777-23-0010

8
BOEING SERVICE BULLETIN 777-23-0010

III. ACCOMPLISHMENT INSTRUCTIONS

NOTES:

1. The paragraphs identified with a letter give the general work instructions and the necessary tests.

The instructions identified with numbers on the figures give the recommended sequence of steps.

2. Obey all of the warnings and cautions given in the specified manual sections.

A. Make sure that the cabin management system is serviceable.

B. Touch these selections on the CSCP:

1. CABIN MAINTENANCE

2. CABIN TESTS

3. START QUICK TEST

4. CONTINUE TEST

C. See that NO FAULTS is shown on the CSCP. If NO FAULTS is not shown, see if the failures can be

ignored.

1. SEAT ELECTRONIC UNIT (SEU) X-Y-ZZ HAS AN INTERNAL FAULT, Maintenance Message

23-03610. This failure can be ignored if the seat video displays do not have snow or bars; and,

one audio channel at the seats operates.

2. SEAT ELECTRONIC UNIT (SEU) X-Y-ZZ HAS AN RF BUS FAULT, Maintenance Message

23-03664. This failure can be ignored if the seat video displays do not have snow or bars; and,

one audio channel at the seats operates.

3. SEAT ELECTRONIC UNIT (SEU) X-Y-ZZ HAS AN RF BUS FAULT, Maintenance Message

23-03665. This failure can be ignored if the seat video displays do not have snow or bars; and,

one audio channel at the seats operates.

4. OVERHEAD ELECTRONICS UNIT (OEU) X-Y-ZZ HAS AN INTERNAL FAULT, Maintenance

Message 23-03410. This failure can be ignored if the Maintenance Message is caused by a light

ballast.

5. CSCP HAS AN INTERNAL AUDIO JACK FAULT, Maintenance Message 23-02940

6. CSCP HAS AN INTERNAL VIDEO PREVIEW FAULT, Maintenance Message 23-02938

Remove all other CMS faults before the next instruction step.

D. Change the CSCP as specified in Figure 1.

E. Install the new CSCP OPS software 2376-BCE-011-03 (disk set 285W0295-3). Refer to the 777 AMM

23-39-00, Data Installation From The CSCP Drive To The CSCP Mass Storage, for the necessary

procedures. Do not install or do a verification test of the CSCP database software.

F. Install this new software to the CSCP mass storage. Refer to the 777 AMM 23-39-00, Data

Installation From The CSCP Drive To The CSCP Mass Storage, for the necessary procedures.

NOTE: This step is not necessary if the software is installed on the new CSCP.

Apr 25/96 777-23-0010

9
BOEING SERVICE BULLETIN 777-23-0010

1. ZMU OPS, 237F-BCE-018-03 (disk set 285W0283-3)

2. PAC OPS, 2372-BCE-015-03 (disk set 285W0289-3)

3. CIC OPS, 2377-BCE-010-03 (disk set 285W0286-3)

4. CACP OPS, 231F-BCE-00Y-03 (disk set 285W0298-3)

5. SDM OPS, 2370-BCE-017-03 (disk set 285W0277-3)

6. OEU OPS, 2373-BCE-014-03 (disk set 285W0274-3)

7. SEU OPS, 2371-BCE-016-03 (disk set 285W0280-3)

G. Install the new OPS software to the necessary units. Refer to the 777 AMM 23-39-00, Operational

Program Software Installation, for the necessary procedures. Do not install or do a verification test of

the CSCP database software.

NOTES:

1. The CONFIGURATION CHECK procedure can show more components than are installed on

the airplane. Install the new software for the installed components only. This occurs because

the CDB is not installed.

2. Ignore the failure CSCP Configuration Database is Missing or Failed, Maintenance Message

23-02819.

3. Ignore the failure Configuration Database is Missing or Failed, Maintenance Message 23-0101.

4. Ignore the display "NOTE: NO DATABASE INSTALLED" when software is installed to the

CSCP.

5. Ignore the displays "PASSENGER ADDRESS FAIL" and "CABIN INTERPHONE FAIL" when

software is installed to the CACP.

H. Install this software to the CSCP mass storage. Refer to the 777 AMM 23-39-00, Data Installation

From The CSCP Drive To The CSCP Mass Storage, for the necessary procedures.

NOTE: This step is not necessary if the software is installed on the new CSCP. This software is not

changed by this service bulletin.

1. CSMU OPS, 2374-BCE-012-02 (disk set 285W0292-2)

2. EMC OPS, 2375-BCE-013-02 (disk set 285W0301-2)

I. Install this vendor software to the CSCP mass storage. Refer to the 777 AMM 23-39-00, Data

Installation From The CSCP Drive To The CSCP Mass Storage, for the necessary procedures.

NOTES:

1. This step is not necessary if the software is installed on the new CSCP. This software is not

changed by this service bulletin.

2. Other software can be installed on the CSCP. This data provides the software part numbers of

the initial airplane configuration.

Apr 25/96 777-23-0010

10
BOEING SERVICE BULLETIN 777-23-0010

3. This data includes the changes made by service bulletin 777-23-0005 for airplanes

WA006-WA007.

Operator Software Part Number Disk Set Part Number Software Name

ANA 2372MEI20000 212-NH01 CSCP DP S/W

2373MEI30000 215-02001 VIU OPS S/W

2376MEI30500 215-11001 VDU OPS S/W

BAB 2373GMI00100 3931/03931/BA01 CSCP OPS S/W

237AGMI00800 3931/03941/BA01 PRAM UTILITY S/W

237BGMI00900 3931/03921/BA03 ARU UTILITY S/W

2371GMI00300 3931/03961/BA01 VIU UTILITY S/W

2377GMI00500 3931/03971/BA01 SVU UTILITY S/W

2375GMI00700 3931/03951/BA01 CFS UTILITY S/W

2372GMI01100 3931/04201/BA03 VIU S/W

2373GMI01000 3931/04211/BA01 VDU S/W

2377GMI01400 3931/04171/BA03 ZNTU S/W

GUN 230DSHW00A10 914950-0502 AIRSHOW S/W

2372MEI21001 212-CZ02 CSCP OPS S/W

2373MEI30000 215-02001 VIU OPS S/W

2376MEI30500 215-11001 VDU OPS S/W

UAL 393100671BA02 3931/03981/BA02 CSCP OPS S/W

393101711BA02 3931/03921/BA02 ARU UTILITY S/W

393101721BA02 3931/03991/BA02 CFS UTILITY S/W

393101731BA02 3931/04011/BA02 SVU UTILITY S/W

393101741BA02 3931/04001/BA02 VIU UTILITY S/W

393104501BA02 3931/04201/BA02 VIU S/W

393103691BA02 3931/04171/BA02 ZNTU S/W

J. Install the new configuration database to the CSCP mass storage. Refer to the 777 AMM 23-39-00,

Data Installation From The CSCP Drive To The CSCP Mass Storage, for the necessary procedures.

Apr 25/96 777-23-0010

11
BOEING SERVICE BULLETIN 777-23-0010

The new configuration database is made by changing the installed configuration database. The

configuration database generator (CDG) 285W0347-3 (disk set 285W0304-3) is used to change the

installed configuration database. Do these steps to get the new database disk set:

For BAB and UAL:

1. Convert the database. Refer to the 777 CDG User Manual section 1-7, "Opening an Existing

Database" for the necessary instructions.

NOTES:

1. Use disk number two of the installed configuration database disk set to get the necessary

files. The "Read Only''' feature must be turned off to change the files.

2. The letters "CDB" are used to show the database was made at Boeing. Use different letters

in the new database name.

2. Do a check of the new database. Refer to the 777 CDG User Manual section 4-51, "Task 5. Check

the Database for Consistency" for the necessary instructions.

3. Remove any database "Critical Errors". Refer to the 777 CDG User Manual section 4-53, "Task 6.

Correct Errors" for the necessary instructions.

NOTE: "Warnings" are not "Critical Errors" and do not need to be removed.

4. Include the buyer furnished equipment (BFE) data. The BFE data will need to be converted. Refer

to the 777 CDG User Manual section 4-56, "Task 7. Export to BFE" for the necessary instructions.

Use the offline database generator (ODG) software shown below to make the BFE database files.

Airplane ODG S/W

WA006-WA007 393/1/04391/BA01

WA008-WA011 393/1/04391/BA02

WA003, WA005, WA012

and WA078-WA080

2378-GMI-029-01

NOTE: Changes to the BFE database files must be coordinated with GEC-Marconi InFlight

Systems Limited, Attention Dave Etchells, Customer Services Manager, Browns Lane,

The Airport, Portsmouth, Hampshire, England PO3 5PH, Telephone Number

(1705)-664966.

5. Make the database disk set. Refer to the 777 CDG User Manual section 4-58, "Task 8. Make the

Data-Load Disk for CMS" for the necessary instructions.

For ANA and GUN:

1. Convert the database. Refer to the 777 CDG User Manual section 1-7, "Opening an Existing

Database" for the necessary instructions.

2. Do a check of the new database. Refer to the 777 CDG User Manual section 4-51, "Task 5. Check

the Database for Consistency" for the necessary instructions.

Apr 25/96 777-23-0010

12
BOEING SERVICE BULLETIN 777-23-0010

3. Remove any database errors. Refer to the 777 CDG User Manual section 4-53, "Task 6. Correct

Errors" for the necessary instructions.

NOTE: The letters "CDB" are used to show the database was made at Boeing. Use different

letters in the new database name.

4. Change the database part number in the BFE files.

a. Copy the files in the directory MEICSF01 to the directory c:\cdgdb. Copy the files from the

database that is being changed. Use the source data software shown below to get the

necessary files.

Airplane Source Data Software

WA116 222W0015-20

WA131 No Software Necessary

WA132 222W0015-21

b. Open the file meicfs01.100.

c. Change the database part number in the file to the new database part number. Do not change

any other data. Do not convert the file.

d. Save the changed file meicfs01.100.

e. Open the file meicfs01.102.

f. Change the database part number in the file to the new database part number. The database

part number is in two places. Do not change any other data. Do not convert the file.

g. Save the changed file meicfs01.102.

5. Make the database disk set. Refer to the 777 CDG User Manual section 4-58, "Task 8. Make the

Data-Load Disk for CMS" for the necessary instructions.

a. The data below provides the CDB part numbers of the initial airplane configuration.

Operator Airplane(s) CDB Software Part

Number

xzz CDB Disk Set Part

Number

ANA WA131 2376-CDB-003-01 301 222W0014-5

WA132 2374-CDB-003-03 303 222W0014-21

BAB WA078-WA080 2377-CDB-001-02 102 222W0014-14

GUN WA116 2373-CDB-004-03 403 222W0014-20

Apr 25/96 777-23-0010

13
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

Operator Airplane(s) CDB Software Part

Number

xzz CDB Disk Set Part

Number

UAL WA003, WA005 2373-CDB-000-07 007 222W0014-15

WA006-WA007 2377-CDB-000-03 003 222W0014-10

WA008-WA010 2370-CDB-000-04 004 222W0014-11

WA011 2371-CDB-000-05 005 222W0014-12

WA012 2375-CDB-000-10 010 222W0014-27

b. A new waste tank chime is available in the changed database. The new chime will prevent

waste-tank-full chimes which are not necessary. The new chime can be set with these

selections.

1. Set the "Waste tank full chime" to "In Config" . Refer to the 777 CDG User Manual section

4-174, "Assign Chime Sounds" for the necessary instructions.

2. Make a selection for the "Chime type". Refer to the 777 CDG User Manual section 4-174,

"Assign Chime Sounds" for the necessary instructions.

3. Make a selection of one or more speakers in the "Chime Speakers Definition" screen. Refer

to the 777 CDG User Manual section 4-174, "Assign Chime Sounds" for the necessary

instructions.

4. If installed, remove the OEU "Special Functions, Function Number" 22, 23 and 24. Refer to

the 777 CDG User Manual section 4-218, "Define the OEU Analog Input" for the necessary

instructions.

c. Seat letters from A to Z are available in the changed database. Refer to the 777 CDG User

Manual section 4-63, "Configuring the Seating" for the necessary instructions.

d. The changed database lets some primary LRU ports be taken out of the airplane configuration.

These ports can be removed from the database configuration if the "Location Description" is

"Not Wired". Refer to the 777 CDG User Manual section 5-209, "Port Assignment - [primary

LRU]" for the necessary instructions.

1. Port Assignment - CSMU, CSMU Master Override

2. Port Assignment - PAC, PAC PA Area 1 through 6 Discrete Out

3. Port Assignment - CIC, CIC Call from Cargo Loadmaster

4. Port Assignment - CIC, CIC Video In Use Input

5. Port Assignment - CIC, CIC Cargo Call Message

6. Port Assignment - CIC, CIC Cargo Loadmaster Call

7. Port Assignment - CIC, CIC Purser Page

e. The CDG 285W0347-3 lets two different databases be compared. Refer to the 777 CDG User

Manual section 8-6, "Generating a Differences Report" for the necessary instructions.

Apr 25/96 777-23-0010

14
BOEING SERVICE BULLETIN 777-23-0010

f. The CDG 285W0347-3 has a new selection called "Release Notes editor". This selection can

be used to write data about the CDB. Refer to the 777 CDG User Manual section 9-7, "Writing

Release Notes" for the necessary instructions.

g. The CDG 285W0347-3 can have a different speaker attenuation value for each speaker.

Changes to the speaker attenuation values will make the PA announcements easier to hear.

Changes to the speaker attenuation values must be made as specified in the tables that follow.

Refer to the 777 CDG User Manual section 4-124, "Task 4. Define the Speakers" for the

necessary instructions.

The CDG 285W0347-3 can have more speakers muted when a handset is used. Changes to

the number of speakers muted for each handset can make PA announcements easier to hear.

Refer to the 777 CDG User Manual section 4-146, "Task 4. Assign and Mute Speakers" for the

necessary instructions.

Changes to the speaker attenuation values and the muted speakers must be made as specified

in the tables that follow. All these changes together give an approved speaker configuration.

ANA, WA131-WA132

Speaker Definition, Changes

Speaker ID

Initial volume Speaker attenuation

Set to: (was) Set to: (was)

1 no chng 11 3 6

3 no chng 11 0 6

4 no chng 11 0 6

5 no chng 11 0 6

6 no chng 11 0 6

7 11 12 no chng 6

8 11 12 no chng 6

11 no chng 11 5 6

12 no chng 11 5 6

13 no chng 11 0 6

14 no chng 11 0 6

15 no chng 11 0 6

16 no chng 11 0 6

Apr 25/96 777-23-0010

15
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

ANA, WA131-WA132

17 no chng 11 0 6

18 no chng 11 0 6

19 no chng 11 0 6

20 no chng 11 0 6

21 no chng 11 0 6

22 no chng 11 0 6

23 no chng 12 0 6

24 no chng 12 0 6

25 no chng 12 0 6

26 no chng 12 0 6

27 12 11 7 6

28 12 11 7 6

29 12 11 no chng 6

30 12 11 no chng 6

31 no chng 12 0 6

32 no chng 12 0 6

33 no chng 12 0 6

34 no chng 12 0 6

35 no chng 12 0 6

36 no chng 12 0 6

37 no chng 12 0 6

38 no chng 12 0 6

39 no chng 12 5 6

Apr 25/96 777-23-0010

16
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

ANA, WA131-WA132

40 no chng 12 5 6

61 9 8 7 6

62 9 8 7 6

63 9 8 7 6

64 9 8 7 6

65 no chng 10 8 6

66 no chng 10 8 6

81 9 8 11 6

82 9 8 11 6

83 9 8 11 6

84 9 8 11 6

85 10 9 12 6

86 10 9 12 6

87 10 9 12 6

88 10 9 12 6

101 no chng 9 0 6

102 no chng 9 0 6

104 no chng 9 0 6

105 no chng 9 0 6

106 no chng 10 0 6

107 no chng 10 0 6

Chime and Mute Speaker Identification, Changes

Apr 25/96 777-23-0010

17
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

ANA, WA131-WA132

Handset

Mute

1 2 3 4 5

CAH (21) ZMU 1 Port 2 2 61 82 62

CAH (61) ZMU 1 Port 3 61 62 81 82

CAH (51) ZMU 1 Port 5 62 61 82

CAH (12) ZMU 2 Port 1 9 11 83 63

CAH (22) ZMU 2 Port 2 10 12 84 63

CAH (23) ZMU 2 Port 3 28 30 86 64

CAH (13) ZMU 3 Port 1 27 29 85 64

CAH (14) ZMU 3 Port 2 65 87 39

CAH (24) ZMU 3 Port 3 66 88 40

CAH (62) ZMU 3 Port 4 65 66 87 88

PAC Ports, Changes

PAC Port In Cnf

Was Set to:

PAC Decompression Out No Yes

BAB, WA078-WA080

Speaker Definition, Changes

Speaker ID

Initial volume Speaker attenuation

Set to: (was) Set to: (was)

1 no chng 11 3 6

2 no chng 11 3 6

3 no chng 11 0 6

Apr 25/96 777-23-0010

18
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

BAB, WA078-WA080

4 no chng 11 0 6

5 no chng 11 0 6

6 no chng 11 0 6

7 no chng 11 0 6

8 no chng 11 0 6

11 no chng 11 5 6

12 no chng 11 5 6

13 no chng 11 0 6

14 no chng 11 0 6

15 no chng 11 0 6

16 no chng 11 0 6

17 no chng 11 0 6

18 no chng 11 0 6

19 no chng 11 0 6

20 no chng 11 0 6

21 no chng 11 0 6

22 no chng 11 0 6

23 no chng 12 0 6

24 no chng 12 0 6

25 no chng 12 0 6

26 no chng 12 0 6

27 12 11 7 6

28 12 11 7 6

29 12 11 no chng 6

30 12 11 no chng 6

Apr 25/96 777-23-0010

19
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

BAB, WA078-WA080

31 no chng 12 0 6

32 no chng 12 0 6

33 no chng 12 0 6

34 no chng 12 0 6

35 no chng 12 0 6

36 no chng 12 0 6

37 no chng 12 0 6

38 no chng 12 0 6

39 no chng 12 5 6

40 no chng 12 5 6

61 no chng 10 8 6

62 no chng 9 7 6

63 9 8 7 6

64 7 8 5 6

65 no chng 10 8 6

66 no chng 10 8 6

81 9 8 11 6

82 9 8 11 6

83 9 8 11 6

84 9 8 11 6

85 10 9 12 6

86 10 9 12 6

87 10 9 12 6

88 10 9 12 6

101 no chng 9 0 6

Apr 25/96 777-23-0010

20
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

BAB, WA078-WA080

102 no chng 9 0 6

103 no chng 9 0 6

104 no chng 9 0 6

105 no chng 9 0 6

106 no chng 9 0 6

107 no chng 9 0 6

108 no chng 9 0 6

109 no chng 9 0 6

110 no chng 9 0 6

Chime and Mute Speaker Identification, Changes

Handset

Mute

1 2 3 4 5

CAH (21) ZMU 1 Port 2 2 62 82 61

CAH (12) ZMU 2 Port 1 9 11 83 64

CAH (22) ZMU 2 Port 2 10 12 84 64

CAH (14) ZMU 3 Port 2 65 87 39

CAH (24) ZMU 3 Port 3 66 88 40

PAC Ports, Changes

PAC Port In Cnf

Set to: Was

PAC Decompression Out Yes No

ANS Area Descriptions, Changes (a)

Area

Number Description

Reference

Noise Level

3 ANS Area 3 75 dB 76 dB

Apr 25/96 777-23-0010

21
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

BAB, WA078-WA080

(a) Refer to the 777 CDG User Manual section 4-121, "Task 3.

Define the ANS Area" for the necessary instructions.

GUN, WA116

Speaker Definition, Changes

Speaker ID

Initial volume Speaker attenuation

Set to: (was) Set to: (was)

1 no chng 11 3 6

2 no chng 11 3 6

3 no chng 11 0 6

4 no chng 11 0 6

5 no chng 11 0 6

6 no chng 11 0 6

7 11 12 0 6

8 11 12 0 6

11 no chng 11 5 6

12 no chng 11 5 6

13 no chng 11 0 6

14 no chng 11 0 6

15 no chng 11 0 6

16 no chng 11 0 6

17 no chng 11 0 6

18 no chng 11 0 6

19 no chng 11 0 6

Apr 25/96 777-23-0010

22
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

GUN, WA116

20 no chng 11 0 6

21 no chng 11 0 6

22 no chng 11 0 6

23 no chng 12 0 6

24 no chng 12 0 6

25 no chng 12 0 6

26 no chng 12 0 6

27 no chng 11 7 6

28 no chng 11 7 6

31 no chng 12 0 6

32 no chng 12 0 6

33 no chng 12 0 6

34 no chng 12 0 6

35 no chng 12 0 6

36 no chng 12 0 6

37 no chng 12 0 6

38 no chng 12 0 6

39 no chng 12 5 6

40 no chng 12 5 6

61 9 8 7 6

62 9 8 7 6

63 9 8 7 6

64 no chng 7 5 6

Apr 25/96 777-23-0010

23
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

GUN, WA116

65 no chng 10 8 6

66 no chng 10 8 6

81 9 8 11 6

82 9 8 11 6

83 9 8 11 6

84 9 8 11 6

85 10 9 12 6

86 10 9 12 6

87 10 9 12 6

88 10 9 12 6

101 no chng 9 0 6

102 no chng 9 0 6

103 no chng 10 0 6

104 no chng 9 0 6

105 no chng 9 0 6

106 no chng 9 0 6

107 no chng 9 0 6

108 no chng 9 0 6

109 no chng 10 0 6

110 no chng 10 0 6

Chime and Mute Speaker Identification, Changes

Handset

Mute

1 2 3 4 5

Apr 25/96 777-23-0010

24
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

GUN, WA116

CAH (21) ZMU 1 Port 2 2 61 82 62

CAH (12) ZMU 2 Port 1 9 11 83 63

CAH (22) ZMU 2 Port 2 10 12 84 63

CAH (23) ZMU 2 Port 3 28 30 86 64

CAH (13) ZMU 3 Port 1 27 29 85 64

CAH (14) ZMU 3 Port 2 65 87 39

CAH (24) ZMU 3 Port 3 66 88 40

CAH (04) ZMU 3 Port 4 65 66 87 88

UAL, WA003, WA005-WA012

Speaker Definition, Changes

Speaker ID

Initial volume Speaker attenuation

Set to: (was) Set to: (was)

3 no chng 11 0 6

4 no chng 11 0 6

5 no chng 11 0 6

6 no chng 11 0 6

7 no chng 12 0 6

8 no chng 12 0 6

11 no chng 11 5 6

12 no chng 11 5 6

13 no chng 11 0 6

14 no chng 11 0 6

Apr 25/96 777-23-0010

25
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

UAL, WA003, WA005-WA012

15 no chng 11 0 6

16 no chng 11 0 6

17 no chng 11 0 6

18 no chng 11 0 6

19 no chng 11 0 6

20 no chng 11 0 6

21 no chng 11 0 6

22 no chng 11 0 6

23 no chng 12 0 6

24 no chng 12 0 6

25 no chng 12 0 6

26 no chng 12 0 6

27 12 11 7 6

28 12 11 7 6

29 12 11 no chng 6

30 12 11 no chng 6

31 no chng 12 0 6

32 no chng 12 0 6

33 no chng 12 0 6

34 no chng 12 0 6

35 no chng 12 0 6

36 no chng 12 0 6

37 no chng 12 0 6

Apr 25/96 777-23-0010

26
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

UAL, WA003, WA005-WA012

38 no chng 12 0 6

39 no chng 12 5 6

40 no chng 12 5 6

61 9 8 7 6

62 9 8 7 6

63 9 8 7 6

64 no chng 7 5 6

65 no chng 10 8 6

66 no chng 10 8 6

81 9 8 11 6

82 9 8 11 6

83 9 8 11 6

84 9 8 11 6

85 10 9 12 6

86 10 9 12 6

87 10 9 12 6

88 10 9 12 6

101 no chng 9 0 6

102 no chng 9 0 6

103 no chng 9 0 6

104 no chng 9 0 6

105 no chng 9 0 6

106 no chng 9 0 6

Apr 25/96 777-23-0010

27
BOEING SERVICE BULLETIN 777-23-0010

(Continued)

UAL, WA003, WA005-WA012

107 no chng 10 0 6

108 no chng 9 0 6

109 no chng 10 0 6

110 no chng 10 0 6

Chime and Mute Speaker Identification, Changes

Handset

Mute

1 2 3 4 5

CAH (82) ZMU 2 Port 1 9 11 83 63

CAH (84) ZMU 2 Port 2 10 12 84 63

CAH (23) ZMU 2 Port 3 28 30 86 64

CAH (81) ZMU 2 Port 4 9 11 83 63

CAH (83) ZMU 2 Port 5 10 12 84 63

CAH (13) ZMU 3 Port 1 27 29 85 64

CAH (14) ZMU 3 Port 2 65 87 39

CAH (24) ZMU 3 Port 3 66 88 40

Apr 25/96 777-23-0010

28
BOEING SERVICE BULLETIN 777-23-0010

1 2

SHROUD

(TYPICAL)

FORWARD GALLEY

CABIN SYSTEM CONTROL PANEL (CSCP)

R73152

FIGURE 1. CHANGE THE CSCP

Apr 25/96 SHEET 1 OF 2 777-23-0010

29
BOEING SERVICE BULLETIN 777-23-0010

The step numbers shown below agree with the numbers shown in the circle symbols in the figure.

STEP TASK NAME PART NUMBER QTY NOTES

1 Remove CSCP 285W0011-2 1 Refer to the 777 AMM 23-39-12

for the necessary instructions.

2 Install CSCP 285W0011-3 1 Refer to the 777 AMM 23-39-12

for the necessary instructions.

FIGURE 1. CHANGE THE CSCP

Apr 25/96 SHEET 2 OF 2 777-23-0010

30
Commercial

Airplane

Group

777

Service Bulletin

Number: 777-23-0010 Evaluation Form Date: April 25, 1996

ATA System: 2339

Prepared By: Bill Bottenberg

SUBJECT: COMMUNICATIONS - CABIN MANAGEMENT SYSTEM - SOFTWARE CHANGE

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Please give us this data:

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COMMENTS:

If necessary, please use the other side. Thank you for the time you used to give us your comments.

Give the completed evaluation form to your Boeing Field Service Representative or send the evaluation form

directly to this address:

T.J. Taylor, Manager

Service Bulletin Engineering

Boeing Commercial Airplane Group

P.O. Box 3707, Mail Stop 20-85

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BOEING COMMERCIAL AIRPLANE GROUP P.O. BOX 3707 SEATTLE, WASHINGTON 98124-2207