Employment Agreement dated November 4, 2009



 Exhibit 10.3 
 EMPLOYMENT AGREEMENT 
 EMPLOYMENT AGREEMENT by and
between tw telecom inc. (the “Company”) and Larissa Herda (the “Executive”), dated as of November 4, 2009 (“Effective Date”). 
 WHEREAS, the Company is desirous of employing the Executive in an executive capacity on the terms and conditions, and for the consideration,
set forth herein, and the Employee is desirous of being employed by the Company on such terms and conditions and for such consideration; 
 NOW, THEREFORE, the parties hereby agree as follows: 
 1. Term. 

(a) Employment Period. The Company hereby agrees to employ the Executive, and the Executive hereby agrees to serve the Company,
subject to the terms and conditions of this Agreement, for the period commencing on the Effective Date and ending on the three year anniversary thereof (the “Employment Period”); provided that, on such three year anniversary
of the Effective Date and two year anniversary of such date thereafter (such date and each two anniversary thereof to be referred to as the “Renewal Date”), unless previously terminated in accordance with the provisions of
Section 3 hereof, the Employment Period shall be automatically extended so as to terminate two years from such Renewal Date, unless, at least sixty (60) days prior to the Renewal Date, the Company or the Executive gives notice to the other
party that the Employment Period shall not be so extended. 
 (b) Change of Control Employment Agreement. The Executive
and the Company acknowledge that they have also entered into a Change of Control Employment Agreement (“COC Agreement”) of even date herewith. Upon the occurrence of the Effective Date as defined in the COC Agreement, this Agreement
will terminate and will be superseded by the COC Agreement, except that such termination will not relieve the Company of its obligation to pay any amount earned and payable prior to the termination of this Agreement. 
 2. Terms of Employment. (a) Position and Duties. (i) During the Employment Period, the Executive shall serve as
President and Chief Executive Officer, and will perform such duties and responsibilities as may be assigned to the Executive from time to time by the Board of Directors, and shall perform her services at the headquarters of the Company in the
Littleton, Colorado area, and shall travel for business purposes to the extent necessary or appropriate in the performance of such services. 
 (ii) During the Employment Period, and excluding any periods of vacation and sick leave to which the Executive is entitled, the Executive agrees to devote substantially all








 
of his or her attention and time during normal business hours to the business and affairs of the Company and, to the extent necessary to discharge the responsibilities assigned to the Executive
hereunder, to use the Executive’s reasonable best efforts to perform faithfully and efficiently such responsibilities. During the Employment Period, it shall not be a violation of this Agreement for the Executive to serve on corporate, civic or
charitable boards or committees (provided, that in the case of corporate boards or committees, the Board has consented to such service), deliver lectures, fulfill speaking engagements or teach at educational institutions and manage personal
investments, so long as such activities do not significantly interfere with the performance of the Executive’s responsibilities as an employee of the Company in accordance with this Agreement and the Executive complies with applicable
provisions of the Company’s Code of Conduct and Code of Ethics. 
 (b) Compensation (i) Base Salary.
During the Employment Period, the Executive shall receive an annual base salary (“Annual Base Salary”) of $850,000 payable at such intervals as the Company pays executive salaries generally. The Executive’s Annual Base Salary
shall be reviewed at least annually by the Compensation Committee of the Board (the “Compensation Committee”) pursuant to its normal performance review policies for senior executives. Any increase in Annual Base Salary shall not
serve to limit or reduce any other obligation to the Executive under this Agreement. The Annual Base Salary shall not be reduced and the term “Annual Base Salary” as utilized in this Agreement shall refer to the Annual Base Salary as
increased from time to time. 
 (ii) Annual Bonus. In addition to the Annual Base Salary, the
Executive shall be eligible to be awarded, for each fiscal year of the Company or portion of a fiscal year ending during the Employment Period, an annual bonus (the “Annual Bonus”) pursuant to the terms of the Company’s Annual
Incentive Plan, as in effect from time to time, based on a target percentage of the Annual Base Salary paid to the Executive during such fiscal year of 175% (the “Target Bonus”). The Executive acknowledges that his or her actual
annual bonus will be at the sole discretion of the Compensation Committee and may vary and range from 0% to 200% of the target amount, depending on actual performance of the Company and the Executive. “Annual Bonus” for any given fiscal
year shall mean the amount, if any, of annual bonus earned by the Executive with respect to the applicable fiscal year of the Company, including amounts deferred. Each such Annual Bonus shall be paid no later than 2 1/2 months after the end of the fiscal year for which the Annual Bonus
is awarded, unless the Executive shall elect to defer the receipt of such Annual Bonus pursuant to an arrangement that meets the requirements of Section 409A of the Code. 
 (iii) Other Benefits. During the Employment Period: (A) the Executive shall be entitled to participate in incentive, savings and
retirement plans, practices, policies and programs of the Company to the same extent as provided generally to similarly situated executives of the Company; and (B) the Executive and/or the Executive’s family, as the case may be, shall be
eligible for participation in, and shall receive benefits under, welfare benefit plans, practices, policies and programs provided by the Company to the same extent as provided generally to similarly situated executives of the Company. The Company
reserves the right to amend or cancel any such plan, practice, policy or program in its sole discretion, subject to the terms of such plan, practice, policy or program and applicable law. In addition, the Company will pay Executive the annual sum of
$48,000 for the purpose of purchasing term life and

  

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supplemental disability insurance under policies arranged by the Company. Executive shall be under no obligation to use the payments made by the Company pursuant to the preceding sentence to
purchase life or disability insurance. The payments made to Executive hereunder shall not be taken into account for any purpose under any retirement, profit sharing or other benefit plan of the Company or any affiliate of the Company. 
 (iv) Expenses. During the Employment Period, the Executive shall be entitled to receive prompt reimbursement for all reasonable
business expenses incurred by the Executive in accordance with the Company’s policies. 
 3. Termination of
Employment. (a) Death or Disability. The Executive’s employment shall terminate automatically upon the Executive’s death during the Employment Period. If the Company determines in good faith that the Disability (as defined
below) of the Executive has occurred during the Employment Period, it may provide the Executive with written notice in accordance with Section 9(b) of this Agreement of its intention to terminate the Executive’s employment. In such event,
the Executive’s employment with the Company shall terminate effective on the 30th day after receipt of such notice by the Executive (the “Disability Effective Date”), provided that, within the thirty (30) days after
such receipt, the Executive shall not have returned to full-time performance of the Executive’s duties. For purposes of this Agreement, “Disability” shall mean the absence of the Executive from the Executive’s duties with
the Company on a full-time basis for one hundred and eighty (180) consecutive days or one hundred and eighty (180) days within any twelve month period as a result of incapacity due to mental or physical illness. 
 (b) Cause. The Company may terminate the Executive’s employment during the Employment Period either with or without Cause. For
purposes of this Agreement, “Cause” shall mean: 
 (i) Executive’s conviction (treating a
nolo contendere plea as a conviction) of a felony (whether or not any right to appeal has been exercised); 
 (ii) willful refusal without proper cause to perform her obligations under this Agreement; 
 (iii)
misappropriation, embezzlement or reckless or willful destruction of Company property; 
 (iv) willful and
material breach of any statutory or common law duty of loyalty to the Company having a significant adverse effect on the Company’s financial condition or reputation; or 
 (v) Executive’s material breach of the covenants provided for in Section 7 of this Agreement. 
 In the event (i) such termination is because of the Executive’s willful refusal without proper cause to perform any one or more of her obligations
under this Agreement, (ii) such notice is the

  

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first such notice of termination for any reason delivered by the Company to the Executive under this Section 5(b), and (iii) within 10 days following the date of such notice the
Executive shall cease her refusal and shall use her best efforts to perform such obligations, the termination shall not be effective. 
 No act, or failure to act, shall be considered “willful” if it is done, or omitted to be done, based upon authority (A) given pursuant to a resolution duly adopted by the Board of Directors, or (B) based upon the advice
of counsel for the Company. With respect to the conduct described in Sections 3(b)(ii) through 3(b)(v) above, the Company shall provide the Executive with written notice setting forth the details of any claimed breach. 
 (c) Notice of Termination. Any termination by the Company for Cause shall be communicated by Notice of Termination (as defined below)
to the other party hereto given in accordance with Section 9(b) of this Agreement. For purposes of this Agreement, a “Notice of Termination” shall mean a written notice that (i) indicates the termination provision in this
Agreement relied upon and (ii) specifies the termination date (which date shall be not more than thirty (30) days after the giving of such notice) if the Date of Termination (as defined below) is other than the date of receipt of such
notice. The failure by the Executive or the Company to set forth in the Notice of Termination any fact or circumstance that contributes to a showing of Cause shall not waive any right of the Executive or the Company, respectively, hereunder or
preclude the Executive or the Company, respectively, from asserting such fact or circumstance in enforcing the Executive’s or the Company’s rights hereunder. 
 (d) Date of Termination. “Date of Termination” shall mean (i) if the Executive’s employment is terminated by the Company for Cause, the date of receipt of the Notice of
Termination or any later date specified therein (which date shall not be more than 30 days after the giving of such notice), as the case may be, (ii) if the Executive’s employment is terminated by the Company other than for Cause, death or
Disability, the Date of Termination shall be the date on which the Company notifies the Executive of such termination, or such later date specified by the Company, (iii) if the Executive’s employment is terminated by reason of death or
Disability, the Date of Termination shall be the date of death of the Executive or the Disability Effective Date, as the case may be, and (iv) if the Executive’s employment is terminated by the Executive for any reason, the date on which
the Executive notifies the Company of such termination, or such later date as is mutually agreed by the Company and the Executive. Notwithstanding the foregoing, in no event shall the Date of Termination occur until the Executive experiences, and
the Company and the Executive shall take all steps necessary (including with regard to any post-termination services by the Executive) to ensure that any termination described in this Section 3 constitutes, a “separation from service”
within the meaning of Section 409A of the Code, and notwithstanding anything contained herein to the contrary, the date on which such separation from service takes place shall be the “Date of Termination.” 
 4. Obligations of the Company upon Termination. (a) Other Than for Cause, Death or Disability. If, during the Employment
Period, the Company shall terminate the Executive’s employment other than for Cause, death or Disability: 
  

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 (i) the Company shall pay to the Executive the following amounts within
thirty (30) days after the Date of Termination, or with respect to the amounts set forth in Sections 4(a)(i)(B) and 4(a)(i)(C), if later, within eight (8) days after the Executive’s execution and delivery (without revocation) of a
“Waiver and Release” in substantially the form attached hereto as Exhibit A (the “Release”), which Release must be delivered (and not revoked) not later than twenty-one (21) days after the Date of Termination
(or such longer period of time permitted by the Company or required by applicable law, but in no event later than the latest business day that is not more than two months after the end of the calendar year in which the Date of Termination occurs)
(the “Release Deadline”): 
 (A) a lump sum in cash equal to the sum of (1) the
Executive’s Annual Base Salary and any accrued vacation pay through the Date of Termination, (2) the Executive’s Annual Bonus for the fiscal year immediately preceding the fiscal year in which the Date of Termination occurs (other
than any portion of such Annual Bonus that was previously deferred, which portion shall instead be paid in accordance with the applicable deferral arrangement and any election thereunder) if such bonus has not been paid as of the Date of
Termination, and (3) the Executive’s business expenses that have not been reimbursed by the Company as of the Date of Termination that were incurred by the Executive prior to the Date of Termination in accordance with the applicable
Company policy, in the case of each of clauses (1) through (3), to the extent not theretofore paid (the sum of the amounts described in clauses (1) through (3) shall be hereinafter referred to as the “Accrued
Obligations”); and 
 (B) subject to the Executive’s delivery (and non-revocation) of the Release
not later than the Release Deadline, a lump sum in cash equal to 2.99 times the sum of (1) the Executive’s Annual Base Salary and (2) the Target Bonus; and 
 (C) subject to the Executive’s delivery (and non-revocation) of the Release not later than the Release Deadline, a lump
sum in cash of $42,900 in lieu of reimbursement for 18 months of premiums for the health care continuation coverage mandated by the Consolidated Omnibus Budget Reconciliation Act; 
 (ii) the Company shall, at its sole expense as incurred, provide the Executive with outplacement services, including office
space and secretarial support, the scope and provider of which shall be selected by the Executive in the Executive’s sole discretion, provided that the cost of such outplacement shall not exceed $75,000; and provided,
further, that such outplacement benefits shall end not later than one year following the Date of Termination; 
 (iii) to the extent not theretofore paid or provided, the Company shall timely pay or provide to the Executive any other amounts or benefits required to be paid or provided or that the Executive is
eligible to receive under any plan, program, policy or practice or contract or agreement of the Company and its affiliated companies through the Date of Termination (such other amounts and benefits shall be hereinafter referred

  

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to as the “Other Benefits”) in accordance with the terms of the underlying plans or agreements. 
 Notwithstanding the foregoing provisions of Section 4(a)(i), in the event that the Executive is a “specified employee” (within the meaning of Section 409A of the Code and with such
classification to be determined in accordance with the methodology established by the applicable employer as in effect on the Date of Termination) (a “Specified Employee”), amounts that constitute “nonqualified deferred
compensation” within the meaning of Section 409A of the Code that would otherwise be payable under Section 4(a)(i) during the six-month period immediately following the Date of Termination (other than the Accrued Obligations) shall
instead be paid, with interest on any delayed payment at the applicable federal rate provided for in Section 7872(f)(2)(A) of the Code (“Interest”) determined as of the Date of Termination, on the first business day after the
date that is six months following the Executive’s “separation from service” within the meaning of Section 409A of the Code (the “409A Payment Date”). 
 (b) Death. If the Executive’s employment is terminated by reason of the Executive’s death during the Employment Period,
this Agreement shall terminate without further obligations to the Executive’s legal representatives under this Agreement, other than (i) payment of Accrued Obligations, (ii) the timely payment or provision of Other Benefits in
accordance with the terms of the underlying plans or agreements, (iii) an amount equal the product of (x) the Target Bonus and (y) a fraction, the numerator of which is the number of days in the fiscal year in which the Date of
Termination occurs through the Date of Termination, and the denominator of which is 365 (the “Pro-rata Bonus”), and (iv) an amount equal to the Executive’s Annual Base Salary that would have otherwise been payable during
the period commencing on the Date of Termination and ending on the date thirty (30) days following the Date of Termination (the “Supplemental Salary Payment”). Accrued Obligations, the Pro-rata Bonus and the Supplemental Salary
Payment shall be paid to the Executive’s estate or beneficiary, as applicable, in a lump sum in cash within thirty (30) days of the Date of Termination. With respect to the provision of Other Benefits, the term “Other Benefits”
as utilized in this Section 4(b) shall include death benefits as in effect on the date of the Executive’s death with respect to similarly situated executives of the Company and its affiliated companies and their beneficiaries. 

(c) Disability. If the Executive’s employment is terminated by reason of the Executive’s Disability during the
Employment Period, the Company shall provide the Executive with (i) the Accrued Obligations, (ii) a lump sum cash payment equal to (x) 75% of the amount equal to (A) the sum of the Executive’s Annual Base Salary and Target
Bonus, multiplied by (B) 1.5, and (iii) the timely payment or delivery of the Other Benefits in accordance with the terms of the underlying plans or agreements, and shall have no other severance obligations under this Agreement. The
Accrued Obligations and the Disability Lump Sum shall be paid to the Executive in a lump sum in cash within thirty (30) days of the Date of Termination; provided, that in the event that the Executive is a Specified Employee and if any
payment that the Executive becomes entitled to under this Agreement is considered deferred compensation within the meaning of Section 409A of the Code, the Disability Lump Sum shall instead be paid, with Interest, to the Executive on the 409A
Payment Date. 
 (d) Cause; By the Executive. If the Executive’s employment shall be terminated for Cause or the
Executive’s employment shall be terminated by the Executive for

  

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any reason during the Employment Period, this Agreement shall terminate without further obligations to the Executive other than the obligation to pay to the Executive (i) the Accrued
Obligations through the Date of Termination and (ii) Other Benefits in accordance with the terms of the underlying plans or agreements, in each case to the extent theretofore unpaid. Accrued Obligations shall be paid to the Executive in a lump
sum in cash within thirty (30) days of the Date of Termination. 
 5. Non-exclusivity of Rights. Except as
specifically provided, nothing in this Agreement shall prevent or limit the Executive’s continuing or future participation in any plan, program, policy or practice provided by the Company or any of its affiliated companies and for which the
Executive qualifies pursuant to its terms, nor shall anything herein limit or otherwise affect such rights as the Executive may have under any contract or agreement with the Company or any of its affiliated companies. Amounts that are vested
benefits or that the Executive is otherwise entitled to receive pursuant to the terms of any plan, program, policy or practice of or any contract or agreement with the Company or any of its affiliated companies at or subsequent to the Date of
Termination shall be payable in accordance with such plan, program, policy or practice or contract or agreement except as explicitly modified by this Agreement. 
 6. No Mitigation; Legal Fees. In no event shall the Executive be obligated to seek other employment or take any
other action by way of mitigation of the amounts payable to the Executive under any of the provisions of this Agreement and such amounts shall not be reduced, regardless of whether the Executive obtains other employment. In the event that the
Executive prevails on substantially all material issues in any contest by the Company, the Executive or others of the validity or enforceability of, or liability under, any provision of this Agreement or any guarantee of performance thereof
(including as a result of any contest by the Executive about the amount of any payment pursuant to this Agreement) (each, a “Contest”), the Company agrees to pay, to the full extent permitted by law, all legal fees and expenses that
the Executive may reasonably incur as a result of any Contest, plus, in each case, Interest, provided, that the Executive shall have submitted an invoice for such fees and expenses not later than thirty (30) days after the final
resolution of such Contest, and the Company shall make such payment within ten (10) days following the Company’s receipt of an invoice from the Executive, but in no event later than 2 1/2 months after the end of the calendar year in which such Contest is
finally resolved. 
 7. Restrictive Covenants. (a) Confidential Information. The Executive shall hold
in a fiduciary capacity for the benefit of the Company all secret or confidential information, knowledge or data relating to the Company or any of its affiliated companies, and their respective businesses, that shall have been obtained by the
Executive during the Executive’s employment by the Company or any of its affiliated companies and that shall not be or become public knowledge (other than by acts by the Executive or representatives of the Executive in violation of this
Agreement). After termination of the Executive’s employment with the Company, the Executive shall not, without the prior written consent of the Company or as may otherwise be required by law or legal process, communicate or divulge any such
information, knowledge or data to anyone other than the Company and those designated by it. 
 (b) Non-competition.
During the period commencing on the Effective Date and ending on the 18-month anniversary of the Date of Termination (the “Covenant Period”), the

  

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Executive shall not, directly or indirectly or through another, be or become an officer, director, partner or employee of or consultant to or act in any managerial capacity with or own any equity
interest in any Competitive Business Entity (as defined below); provided, however, that ownership of less than one percent (1%) of the outstanding equity securities of any entity listed on any national securities exchange or
traded on the National Association of Securities Dealers Automated Quotation System shall not be prohibited hereby. A “Competitive Business Entity” is any Incumbent Local Exchange Carrier (as defined in the Telecommunications Act of
1996), emerging telecommunications provider or cable television or communication company that competes with the Company in the provision of voice, data , Internet or other services to customers in any state of the United States in which, as of the
Date of Termination, the Company or its controlled affiliates engages or has publicly announced definitive plans to engage, in the ownership, operation or management of such a business. 
 (c) Non-solicitation of Employees. During the Covenant Period, the Executive shall not, directly or indirectly, (i) induce or
attempt to induce any employee of the Company to leave the employ of the Company or in any way interfere with the relationship between the Company, on the one hand, and any employee thereof, on the other hand, (ii) hire any person who was an
employee of the Company until six (6) months after such individual’s employment relationship with the Company has been terminated or (iii) induce or attempt to induce any customer, supplier, licensee or other business relation of the
Company to cease doing business with the Company, or in any way interfere with the relationship between any such customer, supplier, licensee or business relation, on the one hand, and the Company, on the other hand; provided that
solicitations incidental to general advertising or other general solicitations in the ordinary course not specifically targeted at such persons and employment of any person not otherwise solicited in violation hereof shall not be considered a
violation of this Section 7(c). 
 (d) Prior Notice Required. The Executive hereby agrees that, prior to accepting
employment with any other person or entity during the Covenant Period, the Executive will provide such prospective employer with written notice of the provisions of this Agreement, with a copy of such notice delivered simultaneously to the General
Counsel of the Company. 
 (e) Documents; Conduct. The Executive hereby expressly covenants and agrees that: 

(i) following termination of the Executive’s employment with the Company for any reason or at any time upon the
Company’s request, the Executive will promptly return to the Company all property of the Company in his or her possession or control (whether maintained at his or her office, home or elsewhere), including, without limitation, all copies of all
management studies, business or strategic plans, budgets, notebooks and other printed, typed or written materials, documents, diaries, calendars and data of or relating to the Company or its personnel or affairs; and 
 (ii) the Executive will not at any time publicly denigrate, ridicule or intentionally criticize the Company or any of its
products, properties, employees, officers or directors, including, without limitation, by way of news interviews, or the expression of personal views, opinions or judgments to the news media; provided, however, nothing in this
Section 7(e)(ii) shall prevent the Executive from making any truthful statement to the extent (A) necessary with respect to any Contest involving this Agreement or (B)

  

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required by law, subpoena or by any court, arbitrator, mediator or administrative or legislative body (including any committee thereof) with jurisdiction to order such person to disclose or make
accessible such information. 
 (f) Executive Covenants Generally. 
 (i) The Executive’s covenants as set forth in this Section 7 are from time to time referred to herein as the
“Executive Covenants.” If any of the Executive Covenants is finally held to be invalid, illegal or unenforceable (whether in whole or in part), such Executive Covenant shall be deemed modified to the extent, but only to the extent, of such
invalidity, illegality or unenforceability and the remaining Executive Covenants shall not be affected thereby; provided, however, that if any of the Executive Covenants is finally held to be invalid, illegal or unenforceable because it exceeds the
maximum scope determined to be acceptable to permit such provision to be enforceable, such Executive Covenant will be deemed to be modified to the minimum extent necessary to modify such scope in order to make such provision enforceable hereunder.

 (ii) The Executive understands that the foregoing restrictions may limit his or her ability to earn a
livelihood in a business similar to the business of the Company and its controlled affiliates, but the Executive nevertheless believes that he or she has received and will receive sufficient consideration and other benefits as an employee of the
Company and as otherwise provided hereunder to clearly justify such restrictions which, in any event (given his or her education, skills and ability), the Executive does not believe would prevent him or her from otherwise earning a living. The
Executive has carefully considered the nature and extent of the restrictions place upon him or her by this Section 7, and hereby acknowledges and agrees that the same are reasonable in time and territory and do not confer a benefit upon the
Company disproportionate to the detriment of the Executive. 
 (g) Enforcement. Because the Executive’s services are
unique and because the Executive has access to confidential information, the parties hereto agree that money damages would be an inadequate remedy for any breach of this Section 7. Therefore, in the event of a breach or threatened breach of
this Section 7, the Company or its respective successors or assigns may, in addition to other rights and remedies existing in their favor at law or in equity, apply to any court of competent jurisdiction for specific performance and/or
injunction relief in order to enforce, or prevent any violations of, the provision hereof (without posting a bond or other security) or require the Executive to account for and pay over to the Company all compensation, profits, moneys, accruals or
other benefits derived from or received as a result of any transactions constituting a breach of the covenants contained herein, if and when final judgment of a court of competent jurisdiction is so entered against the Executive. 
 (h) Interpretation. For purposes of this Section 7, references to “the Company” shall mean the Company as hereinbefore
defined and any of its controlled affiliated companies. 
 8. Successors. (a) This Agreement is personal to the
Executive and without the prior written consent of the Company shall not be assignable by the Executive otherwise than

  

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by will or the laws of descent and distribution. This Agreement shall inure to the benefit of and be enforceable by the Executive’s legal representatives. 
 (b) This Agreement shall inure to the benefit of and be binding upon the Company and its successors and assigns. 
 (c) The Company will require any successor (whether direct or indirect, by purchase, merger, consolidation or otherwise) to all or
substantially all of the business and/or assets of the Company to assume expressly and agree to perform this Agreement in the same manner and to the same extent that the Company would be required to perform it if no such succession had taken place.
As used in this Agreement, “Company” shall mean the Company as hereinbefore defined and any successor to its business and/or assets as aforesaid that assumes and agrees to perform this Agreement by operation of law or otherwise. As used in
this Agreement, the term “affiliated companies” shall include any company controlled by, controlling or under common control with the Company. 
 9. Miscellaneous. (a) This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without reference to principles of conflict of laws. The captions
of this Agreement are not part of the provisions hereof and shall have no force or effect. This Agreement may not be amended or modified otherwise than by a written agreement executed by the parties hereto or their respective successors and legal
representatives. 
 (b) All notices and other communications hereunder shall be in writing and shall be given by hand delivery
to the other party or by registered or certified mail, return receipt requested, postage prepaid, addressed as follows: 
  

			
	If to the Executive:	 	At the most recent address
		 	on file at the Company.
		
	If to the Company:	 	tw telecom inc.
		 	 10475 Park Meadows Drive
 Littleton, Colorado 80124
 Attention: General Counsel
 Facsimile: (303) 566-1777


 or to such other address as either party shall have furnished to the other in writing in accordance
herewith. Notice and communications shall be effective when actually received by the addressee. 
 (c) The invalidity or
unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement. 
 (d) The Company may withhold from any amounts payable under this Agreement such federal, state, local or foreign taxes as shall be required to be withheld pursuant to any applicable law or regulation.

  

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 (e) The Executive’s or the Company’s failure to insist upon strict compliance with
any provision of this Agreement or the failure to assert any right the Executive or the Company may have hereunder shall not be deemed to be a waiver of such provision or right or any other provision or right of this Agreement. 
 (f) Any provision of this Agreement that by its terms continues after the expiration of the Employment Period or the termination of the
Executive’s employment shall survive in accordance with its terms. 
 (g) The Agreement is intended to comply with the
requirements of Section 409A of the Code or an exemption or exclusion therefrom and shall in all respects be administered in accordance with Section 409A of the Code. Each payment under this Agreement shall be treated as a separate payment
for purposes of Section 409A of the Code. In no event may the Executive, directly or indirectly, designate the calendar year of any payment to be made under this Agreement. If the Executive dies following the Date of Termination and prior to
the payment of the any amounts delayed on account of Section 409A of the Code, such amounts shall be paid to the personal representative of the Executive’s estate within thirty (30) days after the date of the Executive’s death.
All reimbursements and in-kind benefits provided under this Agreement that constitute deferred compensation within the meaning of Section 409A of the Code shall be made or provided in accordance with the requirements of Section 409A of the
Code, including, without limitation, that (i) in no event shall reimbursements by the Company under this Agreement be made later than the end of the calendar year next following the calendar year in which the applicable fees and expenses were
incurred, provided, that the Executive shall have submitted an invoice for such fees and expenses at least ten (10) days before the end of the calendar year next following the calendar year in which such fees and expenses were incurred;
(ii) the amount of in-kind benefits that the Company is obligated to pay or provide in any given calendar year shall not affect the in-kind benefits that the Company is obligated to pay or provide in any other calendar year; (iii) the
Executive’s right to have the Company pay or provide such reimbursements and in-kind benefits may not be liquidated or exchanged for any other benefit; and (iv) in no event shall the Company’s obligations to make such reimbursements
or to provide such in-kind benefits that constitute deferred compensation apply later than the Executive’s remaining lifetime (or if longer, through the 20th anniversary of the Effective Date). Within the time period permitted by the applicable
Treasury Regulations, the Company may, in consultation with the Executive, modify the Agreement in order to cause the provisions of the Agreement to comply with the requirements of Section 409A of the Code, so as to avoid the imposition of
taxes and penalties on the Executive pursuant to Section 409A of the Code, while not substantially reducing the aggregate value to the Executive of the payments and benefits to, or otherwise adversely affecting the rights of, the Executive
under this Agreement. 
 (h) This Agreement supersedes and replaces in whole the Amended and Restated Employment Agreement dated
December 12, 2008 between the Company and the Executive, and that Agreement shall be of no further force and effect as of the date first written above. 
 (i) Notwithstanding the foregoing or anything in this Agreement to the contrary, the Executive may be characterized, for purposes of tax withholding and reporting, as an employee of tw telecom holdings
inc. or another Affiliated Entity, and any compensation and

  

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benefit obligations of the Company hereunder, other than any rights to equity compensation in respect of the Company, may be performed or fulfilled by tw telecom holdings inc. or another
Affiliated Entity. 
 WITNESS WHEREOF, the Executive has hereunto set the Executive’s hand and, pursuant to the
authorization from its Board of Directors, the Company has caused these presents to be executed in its name on its behalf, all as of the day and year first above written. 
  

					
	Larissa Herda
	
	 /s/ Larissa Herda

	
	tw telecom inc.
		
	By:	 	 /s/ Roscoe C. Young, II

	Name:	 	Roscoe C. Young, II
	Title:	 	Chairman of the Compensation Committee


  

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 EXHIBIT A 
 RELEASE 
 Pursuant to the terms of the Employment Agreement
made effective as of November 4, 2009 between tw telecom inc. (the “Company”) and any successor and the undersigned (the “Agreement”), and in consideration of the payments made to me and other benefits to be received
by me pursuant thereto,                                 , being of lawful age, do
hereby release and forever discharge the Company and its respective officers, shareholders, subsidiaries, agents, and employees, from any and all actions, causes of action, claims, or demands for general, special or punitive damages, attorneys’
fees, expenses, or other compensation, which in any way relate to or arise out of my employment with the Company or the termination of such employment, which I may now or hereafter have, including without limitation, any alleged violation of: Title
VII of the Civil Rights Act of 1964, as amended; Sections 1981 through 1988 of Title 42 of the United States Code, as amended; The Employee Retirement Income Security Act of 1974, as amended (except for any vested benefits under any tax qualified
benefit plan); The Immigration Reform and Control Act, as amended; The Americans With Disabilities Act of 1990, as amended; The Age Discrimination in Employment Act of 1967, as amended; The Workers Adjustment and Retraining Notification Act, as
amended; The Fair Credit Reporting Act, as amended; The Occupational Safety and Health Act, as amended; The Colorado Anti-Discrimination Act – Colo. Rev. Stat. §24-34-301 et seq., as amended; The Colorado Equal Pay Law – Colo. Rev.
Stat. §8-5-101 et seq., as amended; The Colorado Adoptive Parents Leave Act – Colo. Rev. Stat. §19-5-211, as amended; The Colorado Testimony Protection – Colo. Rev. Stat. §8-2.5-101, as amended; The Colorado Civil Rights
Commissions’ Regulations – 3 CCR 708-1, as amended; The Colorado Wage Payment and Work Hour Laws; the Colorado Whistleblower Protection Law – Colo. Rev. Stat. §22-114-101 et seq., as amended; any other federal, state or local
civil or human rights law or any other local, state or federal law, regulation, order or ordinance; any public policy, any Employer policy, plan, practice or arrangement, all common law rights and claims, such as a breach of contract (express or
implied, oral or written), tort (negligent or intentional), wrongful discharge, promissory estoppel, and any claim for fraud, omission or misrepresentation, or any allegation for costs, fees, or other expenses including

  

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attorneys’ fees incurred in these matters, through and including the date of this release, provided, however, that the execution of this Release shall not prevent the
undersigned from bringing a lawsuit against the Company to enforce its obligations under the Agreement or to seek damages for the breach of the Agreement by the Company. 
 I AGREE THAT BY SIGNING THIS RELEASE I AM GIVING UP THE RIGHT TO SUE THE COMPANY FOR AGE DISCRIMINATION UNDER STATE AND FEDERAL LAWS, INCLUDING THE AGE DISCRIMINATION IN EMPLOYMENT ACT OF 1967
(ADEA). I HAVE BEEN ADVISED THAT I HAVE TWENTY-ONE (21) CALENDAR DAYS (OR SUCH LONGER TIME AS MAY BE REQUIRED BY APPLICABLE LAW) TO CONSIDER THIS RELEASE. I HAVE ALSO BEEN ADVISED TO CONSULT WITH AN ATTORNEY PRIOR TO MY SIGNING OF THIS
RELEASE. I MAY RETURN THE RELEASE PRIOR TO THE EXPIRATION OF THE 21-DAY PERIOD BUT I AGREE THAT I HAVE NOT BEEN REQUIRED TO DO SO AND THAT I HAVE BEEN INFORMED OF MY RIGHT TO TAKE THE ENTIRE 21 DAYS (OR SUCH LONGER TIME AS MAY BE REQUIRED BY
APPLICABLE LAW) TO CONSIDER THE RELEASE. I AGREE THAT ANY MODIFICATIONS, MATERIAL OR OTHERWISE, MADE TO THIS RELEASE DO NOT RESTART OR AFFECT IN ANY MANNER THE ORIGINAL TWENTY-ONE (21) CALENDAR DAY CONSIDERATION PERIOD (OR SUCH LONGER TIME AS
MAY BE REQUIRED BY APPLICABLE LAW). 
 I agree that after I have signed and delivered this Release to the Company, this Release
will not be effective or enforceable until the end of a seven-day revocation period beginning on the day that I deliver this Release to the Company. During this seven-day period, I may revoke this Release, without reason and in my sole judgment, but
I may do so only by delivering a written statement of revocation to the Company. I understand that any revocation must be delivered personally or sent by registered or certified mail, postage prepaid, to Tina Davis, Sr. Vice President and Deputy
General Counsel, tw telecom inc., 10475 Park Meadows Drive, Littleton, CO 80124, or any other individual designated in writing by Company as

  

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authorized to receive the revocation. If the Company does not receive my written statement of revocation by the end of the revocation period, this Release will become legally enforceable and I
may not thereafter revoke this Release. I further state that I have read this document and the Agreement referred to herein, that I know the contents of both and that I have executed the same as my own free act. 
 WITNESS my hand this              day of
                            . 
  

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