# CA2020354EN.01000101.xml

| 23.10.2020 | EN | Official Journal of the European Union | CA 354/1 |
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23.10.2020

EN

Official Journal of the European Union

CA 354/1

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RECRUITMENT NOTICE PE/245/S

Director-General (F/M)

(Function group AD, grade 15)

DIRECTORATE-GENERAL FOR INNOVATION AND TECHNOLOGICAL SUPPORT

(2020/C 354 A/01)

1.   Vacant post

The President of the European Parliament has decided to open the procedure for filling the post of director-general (AD, grade 15) in the Directorate-General for Innovation and Technological Support, in accordance with Article 29(2) of the Staff Regulations of Officials of the European Union (1) (‘the Staff Regulations’).

This selection procedure, which is designed to give the appointing authority a wider choice of candidates, will be conducted at the same time as internal and interinstitutional recruitment procedures.

Recruitment will be to grade AD15 (2). The basic salary is EUR 16 787,82 per month. In addition to the basic salary, which is subject to Community tax and exempt from national tax, certain allowances may be payable in circumstances laid down by the Staff Regulations.

Candidates should note that this post is subject to the mobility policy rules adopted by Parliament’s Bureau on 15 January 2018.

The post calls for flexibility and frequent contact with people inside and outside Parliament, including Members of the European Parliament. The director-general will be required to travel frequently between Parliament’s places of work and elsewhere.

2.   Place of employment

Luxembourg. This post may be transferred to one of Parliament’s other places of work.

3.   Equal opportunities

The European Parliament is an equal opportunities employer and accepts applications without discrimination on any grounds, such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, sexual orientation, marital status or family situation.

4.   Job description

As a senior official, you will be required to perform the following duties in the light of the guidelines and decisions laid down by the parliamentary authority and the Secretary-General (3):

| — | ensuring that a large department in Parliament’s Secretariat, comprising several directorates covering the directorate-general’s areas of activity, runs smoothly, |
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ensuring that a large department in Parliament’s Secretariat, comprising several directorates covering the directorate-general’s areas of activity, runs smoothly,

| — | proposing developments, setting objectives and determining the resources required to meet them, managing teams, choosing organisational methods, committing resources, |
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proposing developments, setting objectives and determining the resources required to meet them, managing teams, choosing organisational methods, committing resources,

| — | managing and/or overseeing cross-cutting projects, |
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managing and/or overseeing cross-cutting projects,

| — | advising the Secretary-General and MEPs in the directorate-general’s areas of activity, working with the Jurisconsult and the other directors-general, |
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advising the Secretary-General and MEPs in the directorate-general’s areas of activity, working with the Jurisconsult and the other directors-general,

| — | where appropriate, representing Parliament, |
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where appropriate, representing Parliament,

| — | acting as authorising officer by delegation, |
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acting as authorising officer by delegation,

| — | where necessary, deputising for the Secretary-General. |
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where necessary, deputising for the Secretary-General.

5.   Eligibility

Candidates must meet the following conditions on the closing date for applications:

| (a) | General conditions

  Under Article 28 of the Staff Regulations, candidates must:






  — | be a national of one of the European Union’s Member States, |
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(a)

General conditions

Under Article 28 of the Staff Regulations, candidates must:

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be a national of one of the European Union’s Member States,

| — | enjoy full rights as a citizen, |
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enjoy full rights as a citizen,

| — | have fulfilled any obligations imposed on them by the laws on military service, |
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have fulfilled any obligations imposed on them by the laws on military service,

| — | produce the appropriate character references as to their suitability for the performance of their duties. |
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produce the appropriate character references as to their suitability for the performance of their duties.

| (b) | Specific conditions







  (i) | Qualifications and professional experience required







  — | A level of education which corresponds to completed university studies attested by a diploma, when the normal period of university education is four years or more,
  or
  a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year (4), when the normal period of university education is at least three years. |
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(b)

Specific conditions

(i)

Qualifications and professional experience required

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A level of education which corresponds to completed university studies attested by a diploma, when the normal period of university education is four years or more,

or

a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year (4), when the normal period of university education is at least three years.

| — | At least 15 years’ professional experience gained after obtaining the qualifications referred to above, including at least nine years performing managerial duties. |
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At least 15 years’ professional experience gained after obtaining the qualifications referred to above, including at least nine years performing managerial duties.

| (ii) | Knowledge required







  — | Excellent general knowledge of European affairs, |
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(ii)

Knowledge required

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Excellent general knowledge of European affairs,

| — | excellent grasp of internal, national and international political issues, |
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excellent grasp of internal, national and international political issues,

| — | excellent knowledge of the methods needed to run a large public- or private-sector organisation with political and management dimensions, |
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excellent knowledge of the methods needed to run a large public- or private-sector organisation with political and management dimensions,

| — | excellent understanding of the different cultures represented in the European institutions, |
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excellent understanding of the different cultures represented in the European institutions,

| — | excellent knowledge of the structure, organisation and environment of Parliament’s Secretariat and of the various players involved, |
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excellent knowledge of the structure, organisation and environment of Parliament’s Secretariat and of the various players involved,

| — | excellent knowledge of the Financial Regulation, and of Parliament’s internal rules and other subordinate provisions, |
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excellent knowledge of the Financial Regulation, and of Parliament’s internal rules and other subordinate provisions,

| — | excellent knowledge of the rules and procedures laid down in the Staff Regulations and their application, |
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excellent knowledge of the rules and procedures laid down in the Staff Regulations and their application,

| — | excellent administrative knowledge (human resources, management, budget, finance, IT, legal issues, etc.), |
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excellent administrative knowledge (human resources, management, budget, finance, IT, legal issues, etc.),

| — | excellent knowledge of management techniques. |
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excellent knowledge of management techniques.

| (iii) | Knowledge of languages

  Excellent knowledge of one of the European Union’s official languages (5) and very good knowledge of at least one other is required.
  The Advisory Committee for the Appointment of Senior Officials will take knowledge of other official languages of the European Union into account. |
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(iii)

Knowledge of languages

Excellent knowledge of one of the European Union’s official languages (5) and very good knowledge of at least one other is required.

The Advisory Committee for the Appointment of Senior Officials will take knowledge of other official languages of the European Union into account.

| (iv) | Skills required







  — | A flair for strategy, |
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(iv)

Skills required

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A flair for strategy,

| — | leadership qualities, |
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leadership qualities,

| — | forward-planning skills, |
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forward-planning skills,

| — | ability to react appropriately to events, |
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ability to react appropriately to events,

| — | thoroughness, |
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thoroughness,

| — | communication skills. |
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communication skills.

6.   Selection procedure

To assist the appointing authority in its choice, the Advisory Committee for the Appointment of Senior Officials will draw up a list of candidates and make a recommendation to Parliament’s Bureau as to who should be called for interview. The Bureau will adopt the list, and the committee will conduct the interviews and submit its final report to the Bureau for a decision. At that stage, the Bureau may interview the candidates.

7.   Applications

The deadline for applications is:

12.00 (noon), Brussels time, on 13 November 2020.

You are asked to send, by email only, a personal statement in pdf format (marked ‘For the attention of the Secretary-General of the European Parliament, Recruitment Notice PE/245/S’) and a curriculum vitae (in Europass format (6)), quoting the reference number for the procedure (PE/245/S) in the subject line, to:

PERS-EPSeniorManagement@ep.europa.eu

The date and time of dispatch of the email will be taken to be the date and time of submission of the application.

Scanned documents must be legible.

Candidates called for interview must produce by the interview date copies or photocopies of supporting documents relating to their studies, professional experience and current responsibilities (7)
  . These documents will not be returned.

Personal data which candidates provide for the purposes of this selection procedure will be processed in accordance with Regulation (EU) 2018/1725 of the European Parliament and of the Council (8).

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(1)  See Council Regulation (EEC, Euratom, ECSC) No 259/68 (OJ L 56, 4.3.1968, p. 1), as amended by Regulation (EC, Euratom) No 723/2004 (OJ L 124, 27.4.2004, p. 1) and most recently by Regulation (EU, Euratom) No 1023/2013 of the European Parliament and of the Council of 22 October 2013 amending the Staff Regulations of Officials of the European Union and the Conditions of Employment of Other Servants of the European Union (OJ L 287, 29.10.2013, p. 15).

(2)  On recruitment the official will be placed in the appropriate step, in accordance with Article 32 of the Staff Regulations.

(3)  For description of main tasks, see annex.

(4)  This year of experience will not be taken into account when assessing the professional experience required under the next indent.

(5)  The official languages of the European Union are as follows: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovene, Spanish and Swedish.

(6)  https://europa.eu/europass/en/document-library

(7)  This does not apply to candidates working for the European Parliament on the closing date for applications.

(8)  Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC (OJ L 295, 21.11.2018, p. 39).

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ANNEX

DIRECTORATE-GENERAL FOR INNOVATION AND TECHNOLOGICAL SUPPORT

MAIN TASKS

(Entity comprising 461 staff: 385 officials, 24 temporary staff members and 52 contract staff members)

| — | Organising and supervising the activities of the directorate-general; |
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Organising and supervising the activities of the directorate-general;

| — | Representing the directorate-general on Parliament bodies, at internal and external meetings; |
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Representing the directorate-general on Parliament bodies, at internal and external meetings;

| — | Meetings and activities with Members, in particular the Vice-Presidents with responsibility for IT, and monitoring parliamentary activity; |
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Meetings and activities with Members, in particular the Vice-Presidents with responsibility for IT, and monitoring parliamentary activity;

| — | Acting as authorising officer by delegation; |
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Acting as authorising officer by delegation;

| — | Monitoring the management of the DG’s staff, including staff reports; |
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Monitoring the management of the DG’s staff, including staff reports;

| — | Organising and managing the Director-General’s secretariat, managing the diary and mail; |
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Organising and managing the Director-General’s secretariat, managing the diary and mail;

| — | Liaising at interinstitutional and international level; |
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Liaising at interinstitutional and international level;

| — | Overseeing gender equality policy within the DG, and representing and/or ensuring representation of the DG on joint and other committees. |
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Overseeing gender equality policy within the DG, and representing and/or ensuring representation of the DG on joint and other committees.

STRATEGY AND INNOVATION UNIT

| — | Management assurance and internal control functions:






  — | acting as a single point of contact to ensure coherent dissemination of compliance requests by the EP authorities and bodies and coordinate the activities of the DG in the area of Internal Audit, Risk Management, Business Continuity Data Protection and Transparency; |
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Management assurance and internal control functions:

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acting as a single point of contact to ensure coherent dissemination of compliance requests by the EP authorities and bodies and coordinate the activities of the DG in the area of Internal Audit, Risk Management, Business Continuity Data Protection and Transparency;

| — | supporting the improvement of DG ITEC’s implementation of the Minimal Internal Control Standard. |
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supporting the improvement of DG ITEC’s implementation of the Minimal Internal Control Standard.

| — | Compliance and reporting functions:






  — | provide advice and support to the Director-General and all Directorates on procurement procedures, contract execution, budgetary, legal and financial matters, access to documents, data protection, institutional liability, electronic signature regulations, IPRs matters; |
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Compliance and reporting functions:

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provide advice and support to the Director-General and all Directorates on procurement procedures, contract execution, budgetary, legal and financial matters, access to documents, data protection, institutional liability, electronic signature regulations, IPRs matters;

| — | Reporting: draft and coordinate the annual work programme and periodic and annual reporting exercises inside DG ITEC. |
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Reporting: draft and coordinate the annual work programme and periodic and annual reporting exercises inside DG ITEC.

| — | Strategy coordination:






  — | Support the Director-General and Directors with the transformational effort; |
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Strategy coordination:

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Support the Director-General and Directors with the transformational effort;

| — | SEF/PPP: drive the implementation of the SEF; |
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SEF/PPP: drive the implementation of the SEF;

| — | Benchmarking: promote and maintain inter-institutional (CII), international and interparliamentary (ECPRD, IPU) cooperation; |
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Benchmarking: promote and maintain inter-institutional (CII), international and interparliamentary (ECPRD, IPU) cooperation;

| — | Coordinate and promote ITEC actions in favour of the EP EMAS strategy and objectives and operate as single point of contact with the central services. |
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Coordinate and promote ITEC actions in favour of the EP EMAS strategy and objectives and operate as single point of contact with the central services.

DIRECTORATE A

DIRECTORATE FOR DEVELOPMENT AND SUPPORT

| — | Ensuring coordination of the Project Support Management Office and IT strategy governance; |
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Ensuring coordination of the Project Support Management Office and IT strategy governance;

| — | Directing, coordinating and motivating the directorate’s units and departments; Ensuring consistency of the units’ activities with the directorate’s mission letter. Deciding on managerial and technical strategic IT choices; |
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Directing, coordinating and motivating the directorate’s units and departments; Ensuring consistency of the units’ activities with the directorate’s mission letter. Deciding on managerial and technical strategic IT choices;

| — | Acting as principal authorising officer by subdelegation; |
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Acting as principal authorising officer by subdelegation;

| — | Liaising with political and administrative authorities and user DGs (including inter-DG committees); |
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Liaising with political and administrative authorities and user DGs (including inter-DG committees);

| — | Managing the risks inherent to the directorate’s activities; |
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Managing the risks inherent to the directorate’s activities;

| — | Ensuring consistency of the directorate’s internal processes; |
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Ensuring consistency of the directorate’s internal processes;

| — | Managing relations with current and prospective suppliers. |
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Managing relations with current and prospective suppliers.

USER SUPPORT UNIT

- Operational management

- Service management

- Quality

| — | Providing IT support services to officials and other staff of Parliament, the Authority for European Political Parties and European Political Foundations, the European Data Protection Supervisor and the European Data Protection Board; |
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Providing IT support services to officials and other staff of Parliament, the Authority for European Political Parties and European Political Foundations, the European Data Protection Supervisor and the European Data Protection Board;

| — | Providing IT support services to the Members IT Support Unit and indirectly to its users. |
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Providing IT support services to the Members IT Support Unit and indirectly to its users.

MEMBERS IT SUPPORT UNIT

| — | Offering targeted and local IT services for Members and their assistants; quality monitoring, effective management of problems, incidents or requests, as well as dialogue with users (feedback, complaint management, Digital APA Community); |
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Offering targeted and local IT services for Members and their assistants; quality monitoring, effective management of problems, incidents or requests, as well as dialogue with users (feedback, complaint management, Digital APA Community);

| — | Helping to implement the DG’s projects concerning Members and their assistants: informing them about the tools made available to them by the EP for mobile and digital working (paperless), IT support for local assistants; |
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Helping to implement the DG’s projects concerning Members and their assistants: informing them about the tools made available to them by the EP for mobile and digital working (paperless), IT support for local assistants;

| — | Proactively informing Members and their assistants about the equipment and communications resources made available to them, providing them with advice and assistance in using them: training, catalogue of services, online information, video presentations; |
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Proactively informing Members and their assistants about the equipment and communications resources made available to them, providing them with advice and assistance in using them: training, catalogue of services, online information, video presentations;

| — | Helping to update procedures concerning IT equipment and distributing new IT equipment provided for in allocations for Members and their assistants. |
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Helping to update procedures concerning IT equipment and distributing new IT equipment provided for in allocations for Members and their assistants.

LEGISLATIVE IT SYSTEMS UNIT

- e-Parliament suite

- Solutions

- Parliamentary systems

- Legislative systems

| — | Provide IT systems for the legislative core domain; develop and maintain these systems under the steering of the legislative business governance; adhere to Parliament’s IT Application Strategy Framework, apply the principles of buy before build, cloud first, fighting obsolescence and managing the application life cycle to provide value for money; |
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Provide IT systems for the legislative core domain; develop and maintain these systems under the steering of the legislative business governance; adhere to Parliament’s IT Application Strategy Framework, apply the principles of buy before build, cloud first, fighting obsolescence and managing the application life cycle to provide value for money;

| — | Implement the IT part of the PPP ‘Open Data’ based on the Knowledge Management; |
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Implement the IT part of the PPP ‘Open Data’ based on the Knowledge Management;

| — | Develop, support, maintain and promote the selection and the deployment of innovative technological solutions, a high level of technological competences to support projects development from design to deployment, and host the development tools platform; |
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Develop, support, maintain and promote the selection and the deployment of innovative technological solutions, a high level of technological competences to support projects development from design to deployment, and host the development tools platform;

| — | Manage and implement the PPP ‘From eParliament to eLegislate’; |
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Manage and implement the PPP ‘From eParliament to eLegislate’;

| — | Develop, support, maintain, promote and host collaborative solutions; |
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Develop, support, maintain, promote and host collaborative solutions;

| — | Accomplish administrative tasks: human and financial resources, activity reporting, contracts, meetings. |
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Accomplish administrative tasks: human and financial resources, activity reporting, contracts, meetings.

CORPORATE IT SYSTEMS UNIT

- MEP systems

- Central systems

- HR systems

- Enterprise resource planning systems

- Communication systems

| — | Ensuring and monitoring corrective, adaptive and user-driven maintenance of parliamentary, legislative, HR and administrative systems and of the EP website; |
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Ensuring and monitoring corrective, adaptive and user-driven maintenance of parliamentary, legislative, HR and administrative systems and of the EP website;

| — | Designing and implementing IT projects; |
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Designing and implementing IT projects;

| — | Developing and managing the IT Application Strategy Framework; converting strategy into tangible actions on the ground in order to rationalise the portfolio of Parliament’s applications, including management of the Obsolescence programme; |
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Developing and managing the IT Application Strategy Framework; converting strategy into tangible actions on the ground in order to rationalise the portfolio of Parliament’s applications, including management of the Obsolescence programme;

| — | Organising and administering the unit (management of contracts, staff, budget, external-staff activity reports, internal meetings, email management, filing of notes and documents, managing logistical arrangements for meetings: software, offices, presentations); |
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Organising and administering the unit (management of contracts, staff, budget, external-staff activity reports, internal meetings, email management, filing of notes and documents, managing logistical arrangements for meetings: software, offices, presentations);

| — | Organising and running the competence centres for application mobility and business intelligence in order to offer a streamlined range of services; |
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Organising and running the competence centres for application mobility and business intelligence in order to offer a streamlined range of services;

| — | Updating dictionaries, tables and shared data, validating documents and data in the database supply and documentation networks, analysing and indexing legislative documents; |
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Updating dictionaries, tables and shared data, validating documents and data in the database supply and documentation networks, analysing and indexing legislative documents;

| — | Helping to draw up the Annual IT Plan. |
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Helping to draw up the Annual IT Plan.

PROJECTS SUPPORT UNIT

- Project Support Management Office

- Quality assurance and testing

- Business analysis and project methods

| — | Provide functional, security, mobile device and ergonomics testing for IT projects EP-wide; provide regression tests of Windows10 releases for most critical EP applications; |
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Provide functional, security, mobile device and ergonomics testing for IT projects EP-wide; provide regression tests of Windows10 releases for most critical EP applications;

| — | Manage the Software selection process and Business solution selection process of the EP; |
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Manage the Software selection process and Business solution selection process of the EP;

| — | Conduct business process analyses and manage the EP Business Map and CII Business Map; |
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Conduct business process analyses and manage the EP Business Map and CII Business Map;

| — | Provide transversal services to IT project managers, project and application stakeholders and IT governance representatives, so that the decisions taken on project implementation and throughout the application lifecycle are aligned with the EP’s IT strategy; |
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Provide transversal services to IT project managers, project and application stakeholders and IT governance representatives, so that the decisions taken on project implementation and throughout the application lifecycle are aligned with the EP’s IT strategy;

| — | Supervise and support the IT portfolio of the EP and run the annual IT Programme, i.e. the submission, assessment and approval of requests for new IT initiatives; |
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Supervise and support the IT portfolio of the EP and run the annual IT Programme, i.e. the submission, assessment and approval of requests for new IT initiatives;

| — | Manage and supervise the ITEC integration test environment and testing services for integrated test validation of large scaled application landscapes; |
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Manage and supervise the ITEC integration test environment and testing services for integrated test validation of large scaled application landscapes;

| — | Define and enhance Project Management methodologies. |
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Define and enhance Project Management methodologies.

DIRECTORATE B

DIRECTORATE FOR PUBLISHING, INNOVATION AND DATA MANAGEMENT

| — | Continuing the restructuring and development of the directorate; |
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Continuing the restructuring and development of the directorate;

| — | Managing, coordinating and motivating the directorate’s units; |
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Managing, coordinating and motivating the directorate’s units;

| — | Ensuring the allocation and sound management of the directorate's human and financial resources; |
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Ensuring the allocation and sound management of the directorate's human and financial resources;

| — | Following up the directorate’s ongoing actions and projects; |
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Following up the directorate’s ongoing actions and projects;

| — | Acting as a central secretariat for the directorate; |
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Acting as a central secretariat for the directorate;

| — | Representing the institution on the Management Committee of the Publications Office. |
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Representing the institution on the Management Committee of the Publications Office.

INNOVATON, INTRANETS AND DIGITAL SOLUTIONS UNIT

- Innovation

- Intranets and IT publishing tools

| — | Embrace a METAMORPHIC approach by adapting the editorial capabilities and digital solutions so that it can continually evolve and meet the changing needs of the users; |
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Embrace a METAMORPHIC approach by adapting the editorial capabilities and digital solutions so that it can continually evolve and meet the changing needs of the users;

| — | Analyse the potential of new, emerging technologies and, where appropriate, mediate their access in order to accelerate their adoption in the EP; |
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Analyse the potential of new, emerging technologies and, where appropriate, mediate their access in order to accelerate their adoption in the EP;

| — | Consolidate the activities of the different services towards a coherent unit supporting DG ITEC 2.0 transformation; |
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Consolidate the activities of the different services towards a coherent unit supporting DG ITEC 2.0 transformation;

| — | Develop Artificial Intelligence capabilities towards the establishment of an AI Centre of Excellence. |
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Develop Artificial Intelligence capabilities towards the establishment of an AI Centre of Excellence.

DATA MANAGEMENT, DOCUMENT PRODUCTION UNIT

- Data management, document processing

- Multilingual document preparation

| — | Providing editing and proofreading services in all the official languages of the European Union; |
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Providing editing and proofreading services in all the official languages of the European Union;

| — | Processing and converting parliamentary documents into XML format; indexing a wide range of documents; |
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Processing and converting parliamentary documents into XML format; indexing a wide range of documents;

| — | Creating a data management expertise centre to support the development of a data-driven IT model; Carrying out the groundwork for a data management policy; |
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Creating a data management expertise centre to support the development of a data-driven IT model; Carrying out the groundwork for a data management policy;

| — | Laying down a comprehensive and coherent open-data strategy; managing the Open Parliamentary Data project; |
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Laying down a comprehensive and coherent open-data strategy; managing the Open Parliamentary Data project;

| — | Liaising with the Publications Office; fostering interinstitutional cooperation on data management and open data. |
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Liaising with the Publications Office; fostering interinstitutional cooperation on data management and open data.

PRINTING UNIT

- High-quality products

- Legislative processes

- Administration and logistics

- Unified printing

| — | Managing, including the PPP projects, coordinating, supervising and organising the finances of the Printing Unit and its services; |
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Managing, including the PPP projects, coordinating, supervising and organising the finances of the Printing Unit and its services;

| — | Acting as correspondent for the EDIT Directorate (innovation, risk, data protection, security and EMAS; |
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Acting as correspondent for the EDIT Directorate (innovation, risk, data protection, security and EMAS;

| — | Assuming responsibility for ‘working conditions’ in EDIT; |
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Assuming responsibility for ‘working conditions’ in EDIT;

PUBLISHING SUPPORT AND VISUAL PROJECTS UNIT

- Clients and projects

- Publication automation

| — | Manage the Client Requests and Projects Service, the front-desk of all ITEC's Publishing products and services for MEPs, Political Groups, Committees and DGs; act as the single point of contact in the area of design, visuals and print as well as provide instant help with specific publications, legislative documents, brochures, calendars, distribution in the pigeonholes and print on demand; |
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Manage the Client Requests and Projects Service, the front-desk of all ITEC's Publishing products and services for MEPs, Political Groups, Committees and DGs; act as the single point of contact in the area of design, visuals and print as well as provide instant help with specific publications, legislative documents, brochures, calendars, distribution in the pigeonholes and print on demand;

| — | Help clients to improve their performance in a transparent and cost effective way; |
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Help clients to improve their performance in a transparent and cost effective way;

| — | Manage the Publishing Methods and Automation Service, which is developing and maintaining publishing applications (Web2Print) and takes care of the automation of the print production processes, from online order submission to delivery; |
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Manage the Publishing Methods and Automation Service, which is developing and maintaining publishing applications (Web2Print) and takes care of the automation of the print production processes, from online order submission to delivery;

| — | Critically assess situations and work processes and find innovative solutions to continuously improve the way of working and serve the clients in the best possible way; |
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Critically assess situations and work processes and find innovative solutions to continuously improve the way of working and serve the clients in the best possible way;

| — | Efficiently manage human and financial resources. |
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Efficiently manage human and financial resources.

DIRECTORATE C

DIRECTORATE FOR RESOURCES

| — | Managing, coordinating and motivating the directorate’s units and departments and ensuring that their activities are consistent; |
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Managing, coordinating and motivating the directorate’s units and departments and ensuring that their activities are consistent;

| — | Supervising the management of contracts and the programming of public procurement procedures; |
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Supervising the management of contracts and the programming of public procurement procedures;

| — | Supervising human resources management for the DG and conducting training policy; |
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Supervising human resources management for the DG and conducting training policy;

| — | Ensuring budget implementation in line with the Financial Regulation and supervising ex-ante verification activities; |
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Ensuring budget implementation in line with the Financial Regulation and supervising ex-ante verification activities;

| — | Overseeing implementation of a coordinated communication policy for the DG and coordinating internal communication campaigns; |
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Overseeing implementation of a coordinated communication policy for the DG and coordinating internal communication campaigns;

| — | Supervising client relations with political and administrative authorities, user DGs and political groups; |
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Supervising client relations with political and administrative authorities, user DGs and political groups;

| — | Delivering complex multimedia projects, including video, production of short films and documentaries, and photographic services. |
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Delivering complex multimedia projects, including video, production of short films and documentaries, and photographic services.

HUMAN RESOURCES UNIT

- Ex-ante verification

| — | DG ITEC human resources management: filling of posts, annual staff reporting exercise, traineeships, providing advice on HR rules, management and monitoring of DG ITEC’s HR budget allocations (contract and agency staff, missions, arrangements for offsetting part-time working, overtime), etc. |
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DG ITEC human resources management: filling of posts, annual staff reporting exercise, traineeships, providing advice on HR rules, management and monitoring of DG ITEC’s HR budget allocations (contract and agency staff, missions, arrangements for offsetting part-time working, overtime), etc.

| — | Carrying out ex-ante verification of all DG ITEC’s contractual and financial operations; |
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Carrying out ex-ante verification of all DG ITEC’s contractual and financial operations;

| — | Planning and managing DG ITEC’s professional training policy; |
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Planning and managing DG ITEC’s professional training policy;

| — | Acting as inventory property manager (GBI) and telecom contact point (IMT) for DG ITEC; |
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Acting as inventory property manager (GBI) and telecom contact point (IMT) for DG ITEC;

| — | Providing career counselling (RELOPs) in DG ITEC, contributing to equal opportunities policy in DG ITEC. |
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Providing career counselling (RELOPs) in DG ITEC, contributing to equal opportunities policy in DG ITEC.

FINANCIAL RESOURCES MANAGEMENT UNIT

| — | Carrying out centralised financial initiation for DG ITE: expenditure commitments under specific contracts and PRESTO order forms, issuing of order forms and related logistical arrangements, issuing of VAT certificates, logistical arrangements for approving payment of invoices, expenditure orders, recovery orders, financial inventory procedures, filing of financial files, management of recovery orders; |
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Carrying out centralised financial initiation for DG ITE: expenditure commitments under specific contracts and PRESTO order forms, issuing of order forms and related logistical arrangements, issuing of VAT certificates, logistical arrangements for approving payment of invoices, expenditure orders, recovery orders, financial inventory procedures, filing of financial files, management of recovery orders;

| — | Ensuring financial and budgetary coordination for the DG: drawing up and monitoring of the budget, reporting, following up requests from the Court of Auditors, different types of transfer, authorisations and subdelegation, relations with central accounting and financial systems bodies, representing the DG in all specialised working groups, etc. |
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Ensuring financial and budgetary coordination for the DG: drawing up and monitoring of the budget, reporting, following up requests from the Court of Auditors, different types of transfer, authorisations and subdelegation, relations with central accounting and financial systems bodies, representing the DG in all specialised working groups, etc.

| — | Handling arrangements for signing specific contracts and additional agreements relating to them: verification of conformity of documents, signatories’ authority, requests for bank guarantees, handling the process for signing contracts and additional agreements, ensuring that the original is sent to the supplier and that an original is archived for the EP. |
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Handling arrangements for signing specific contracts and additional agreements relating to them: verification of conformity of documents, signatories’ authority, requests for bank guarantees, handling the process for signing contracts and additional agreements, ensuring that the original is sent to the supplier and that an original is archived for the EP.

PROCUREMENT AND CONTRACT MANAGEMENT UNIT

- Procurement administration

- Contract administration

| — | Producing and verifying specific contracts and additional agreements relating to them; |
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Producing and verifying specific contracts and additional agreements relating to them;

| — | Managing and coordinating invitations to tender; |
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Managing and coordinating invitations to tender;

| — | Providing legal advice and support in connection with procurement procedures and contract performance; |
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Providing legal advice and support in connection with procurement procedures and contract performance;

| — | Archiving contract documents. |
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Archiving contract documents.

CUSTOMER EXPERIENCE UNIT

- Customer relationship management

- Customer service enhancements

| — | Ensure the functions of Customer Relationship Management, act as main point of contact for IT stakeholders that access DG ITEC Services (Members, Political Groups, DGs), act as the ambassador of DG ITEC to customers and be their representative to DG ITEC's hierarchy and operational units; |
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Ensure the functions of Customer Relationship Management, act as main point of contact for IT stakeholders that access DG ITEC Services (Members, Political Groups, DGs), act as the ambassador of DG ITEC to customers and be their representative to DG ITEC's hierarchy and operational units;

| — | Listen to customers and translate their needs into service improvements; |
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Listen to customers and translate their needs into service improvements;

| — | Facilitate the development of new DG ITEC services in line with user business needs. |
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Facilitate the development of new DG ITEC services in line with user business needs.

INTERNAL COMMUNICATION AND MULTIMEDIA UNIT

| — | Expand the unit’s centres of excellence in Multimedia and Internal communication to enrich client satisfaction through an innovative, cross-media culture of creativity, in support of both ITEC’s and Parliament’s predominantly internal communication needs; |
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Expand the unit’s centres of excellence in Multimedia and Internal communication to enrich client satisfaction through an innovative, cross-media culture of creativity, in support of both ITEC’s and Parliament’s predominantly internal communication needs;

| — | Enhance cooperation at:






  — | international level (in fora such as IPU), |
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Enhance cooperation at:

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international level (in fora such as IPU),

| — | inter-institutional level, by proactively participating in the informal ‘Interinstitutional Working Group on Internal Communication’ or, by coordinating the communication content of events, such as DIGITEC, |
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inter-institutional level, by proactively participating in the informal ‘Interinstitutional Working Group on Internal Communication’ or, by coordinating the communication content of events, such as DIGITEC,

| — | EP level, continue to represent ITEC as member in the Citizens App Editorial Committee and in the Committee on Intranet Strategy (CIS). |
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EP level, continue to represent ITEC as member in the Citizens App Editorial Committee and in the Committee on Intranet Strategy (CIS).

| — | Elaborate, propose and agree on new annual Service Level Agreements with major client DGs to allow a systematic and methodical plan and delivery of work; |
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Elaborate, propose and agree on new annual Service Level Agreements with major client DGs to allow a systematic and methodical plan and delivery of work;

| — | Staff management, organisation, administration, coordination and budget management of the entities of the Unit. |
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Staff management, organisation, administration, coordination and budget management of the entities of the Unit.

| — | Coordinate, conceive, consult and implement creative and innovative solutions on internal communication. |
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Coordinate, conceive, consult and implement creative and innovative solutions on internal communication.

DIRECTORATE D

DIRECTORATE FOR INFRASTRUCTURE AND EQUIPMENT

| — | Guarantee that ICT infrastructure and services running on it are available and operational at the desired service level, monitoring of ICT infrastructure and information systems (IS) supporting the EP business, operation of ICT infrastructure and IS in order to deliver expected service levels (SLA and OLA); |
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Guarantee that ICT infrastructure and services running on it are available and operational at the desired service level, monitoring of ICT infrastructure and information systems (IS) supporting the EP business, operation of ICT infrastructure and IS in order to deliver expected service levels (SLA and OLA);

| — | Management of telecommunication services incl. videoconferencing equipment, studios, meeting rooms, network connections, TV distribution; Information Offices: management of IT resources (access, telephones, network), email. For all individual EP IT equipment: delivery, receipt, configuration, dispatching, moving, maintenance and repair interventions, management of product catalogues, planning of logistics and operational services, decommissioning, Software Asset Management, electronic voting; |
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Management of telecommunication services incl. videoconferencing equipment, studios, meeting rooms, network connections, TV distribution; Information Offices: management of IT resources (access, telephones, network), email. For all individual EP IT equipment: delivery, receipt, configuration, dispatching, moving, maintenance and repair interventions, management of product catalogues, planning of logistics and operational services, decommissioning, Software Asset Management, electronic voting;

| — | Identification and deployment of new products for other DG ITEC units and IT managers in Parliament. Provision of high-level technical support and advice to other units, Research, testing and delivery of ‘turnkey’ solutions based on the changes in the needs of the EP; |
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Identification and deployment of new products for other DG ITEC units and IT managers in Parliament. Provision of high-level technical support and advice to other units, Research, testing and delivery of ‘turnkey’ solutions based on the changes in the needs of the EP;

| — | Definition, coordination, implementation and monitoring of the Parliament’s Cloud strategy. Integration of the Digital Workplace (Unified Communications and email, SharePoint, Office 365, Mac Os and Windows, telephony) with Cloud services. Development of a Cloud Competence Centre; |
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Definition, coordination, implementation and monitoring of the Parliament’s Cloud strategy. Integration of the Digital Workplace (Unified Communications and email, SharePoint, Office 365, Mac Os and Windows, telephony) with Cloud services. Development of a Cloud Competence Centre;

| — | Project implementation in the context of IT infrastructures (Data Centre, Telephony, Cabling, Networks, Videoconferencing), design and support Level 3 in IT infrastructures, network security, technical vigilance in IT infrastructures; |
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Project implementation in the context of IT infrastructures (Data Centre, Telephony, Cabling, Networks, Videoconferencing), design and support Level 3 in IT infrastructures, network security, technical vigilance in IT infrastructures;

| — | Administrative and financial management of the Directorate. |
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Administrative and financial management of the Directorate.

NETWORKS AND ACCESS UNIT

- Engineering for telecom network and access services

- Telecom cabling and specific projects

| — | Developing solutions and resolving problems concerning the operation and performance of IT network infrastructure, including external access (IAM, cloud interconnection, internet, Testa, EPNet, etc.) and PKI architecture; handling the engineering tasks for development of the systems concerned (firewall, DNS, proxies, LAN architecture, external access); maintaining a technology watch and advising the DGs and political groups; |
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Developing solutions and resolving problems concerning the operation and performance of IT network infrastructure, including external access (IAM, cloud interconnection, internet, Testa, EPNet, etc.) and PKI architecture; handling the engineering tasks for development of the systems concerned (firewall, DNS, proxies, LAN architecture, external access); maintaining a technology watch and advising the DGs and political groups;

| — | Conduct telecommunications infrastructure projects which include: telephony infrastructure and associated infrastructure, cabling infrastructure, network infrastructure (WAN, LAN, Wi-Fi) and videoconferencing infrastructure; providing services in the fields of IT cabling and logistics management for computer centres; |
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Conduct telecommunications infrastructure projects which include: telephony infrastructure and associated infrastructure, cabling infrastructure, network infrastructure (WAN, LAN, Wi-Fi) and videoconferencing infrastructure; providing services in the fields of IT cabling and logistics management for computer centres;

| — | Coordinating the unit, administrative and financial management of all areas (purchases/orders/performance/deliveries/payment) and managing human resources. |
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Coordinating the unit, administrative and financial management of all areas (purchases/orders/performance/deliveries/payment) and managing human resources.

INDIVIDUAL EQUIPMENT AND LOGISTICS UNIT

- ICT equipment management

- Software and cloud assets management

- Electronic voting and associated services

| — | Running the ICT Equipment Management Service; |
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Running the ICT Equipment Management Service;

| — | Running the Software and Cloud Assets Management Service; |
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Running the Software and Cloud Assets Management Service;

| — | Running the Electronic Voting and Associated Services Service; |
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Running the Electronic Voting and Associated Services Service;

| — | Managing the unit and its services. |
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Managing the unit and its services.

ICT OPERATIONS AND HOSTING UNIT

- Supervision and operations

- Capacity and continuity

- Hosting and service request management

| — | Operating the computer centre and IT network; |
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Operating the computer centre and IT network;

| — | Organising and managing basic services to support operations (capacity management, operational security management, business continuity, etc.); |
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Organising and managing basic services to support operations (capacity management, operational security management, business continuity, etc.);

| — | Hosting the EP’s information systems; |
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Hosting the EP’s information systems;

| — | Supporting infrastructure developments; |
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Supporting infrastructure developments;

| — | Human resources management; |
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Human resources management;

| — | Contract, budgetary and administrative management. |
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Contract, budgetary and administrative management.

ARCHITECTURE, PLANNING AND COORDINATION UNIT

| — | Consolidate and maintain the Business Agnostic Architecture, including Middleware, DataBases and Operating Systems and Hardware; |
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Consolidate and maintain the Business Agnostic Architecture, including Middleware, DataBases and Operating Systems and Hardware;

| — | Coordinate and plan horizontal files: technical audits, annual work programme, ESIO’s annual budget, follow-up of files with CISO, consolidate and harmonise the service catalogue; |
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Coordinate and plan horizontal files: technical audits, annual work programme, ESIO’s annual budget, follow-up of files with CISO, consolidate and harmonise the service catalogue;

| — | Monitor the procedures revision and implementation: Installation, Move, Changes, life cycle of hardware and software, reception of equipment, technical rooms; |
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Monitor the procedures revision and implementation: Installation, Move, Changes, life cycle of hardware and software, reception of equipment, technical rooms;

| — | Management and administration. |
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Management and administration.

CLOUD UNIT

- Digital workplace

- Cloud competence centre

| — | Strategic guidance; |
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Strategic guidance;

| — | Monitoring of projects, actions and requests which are the responsibility of the unit; |
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Monitoring of projects, actions and requests which are the responsibility of the unit;

| — | Support for EP top management; |
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Support for EP top management;

| — | Ensuring coordination with other entities within the EP; |
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Ensuring coordination with other entities within the EP;

| — | Development of potential for ensuring value for money; |
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Development of potential for ensuring value for money;

| — | Contract, budgetary and administrative management; |
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Contract, budgetary and administrative management;

| — | Human resources management. |
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Human resources management.

CHIEF INFORMATION SYSTEMS SECURITY OFFICER (CISO)

| — | Implement the Governance structure and all the associated aspects (internal organisation, definition of the multi-annual road map). Technology watch. Cybersecurity policies, standards, guidelines; |
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Implement the Governance structure and all the associated aspects (internal organisation, definition of the multi-annual road map). Technology watch. Cybersecurity policies, standards, guidelines;

| — | Follow-up of projects and special initiatives (e.g. participation in steering committees, products and equipment selection process) with impact on ICT Security; |
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Follow-up of projects and special initiatives (e.g. participation in steering committees, products and equipment selection process) with impact on ICT Security;

| — | Coordinate all types of activities for supporting the main mission, including participation to CERT-EU board; manage human and financial resources; |
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Coordinate all types of activities for supporting the main mission, including participation to CERT-EU board; manage human and financial resources;

| — | Incident management and coordination of the defined list of actions including drafting reports for management and authorities. ICT Security assessments and monitoring; |
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Incident management and coordination of the defined list of actions including drafting reports for management and authorities. ICT Security assessments and monitoring;

| — | User awareness actions. |
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User awareness actions.

ICT SECURITY UNIT

- Security management

- Security operations

| — | ICT security: developing rules, proposing security policy, supporting the implementation of governance, coordinating activities, and verifying that they have actually been implemented; searching and investigating, analysing statistics, anomalies, intrusion attempts, and malfunctions in general; |
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ICT security: developing rules, proposing security policy, supporting the implementation of governance, coordinating activities, and verifying that they have actually been implemented; searching and investigating, analysing statistics, anomalies, intrusion attempts, and malfunctions in general;

| — | Liaising and coordinating at project level with other departments of DG ITEC, Parliament’s Secretariat, the political groups and the other institutions; directing complex and multidisciplinary projects; |
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Liaising and coordinating at project level with other departments of DG ITEC, Parliament’s Secretariat, the political groups and the other institutions; directing complex and multidisciplinary projects;

| — | Managing, coordinating and motivating the unit and its sections; ensuring that the activities of the various sections are consistent with the unit’s remit; proposing managerial and technical strategic IT choices; managing the unit’s budget and staff; |
| --- | --- |

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Managing, coordinating and motivating the unit and its sections; ensuring that the activities of the various sections are consistent with the unit’s remit; proposing managerial and technical strategic IT choices; managing the unit’s budget and staff;

| — | Developing solutions to operational and performance issues related to infrastructure, development and operating environments and applications; |
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Developing solutions to operational and performance issues related to infrastructure, development and operating environments and applications;

| — | Managing relations with current and prospective suppliers in the areas of responsibility of the unit; |
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Managing relations with current and prospective suppliers in the areas of responsibility of the unit;

| — | Conducting a technology watch in the area of ICT security, assessing new services and technologies, and infrastructure and workstation developments, and searching for new products or technologies that are usable in connection with Parliament’s ICT activities; |
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Conducting a technology watch in the area of ICT security, assessing new services and technologies, and infrastructure and workstation developments, and searching for new products or technologies that are usable in connection with Parliament’s ICT activities;

| — | Drawing up specifications for invitations to tender, including technical specifications, carrying out technical examinations of tenders, and carrying out contractual procedures. |
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Drawing up specifications for invitations to tender, including technical specifications, carrying out technical examinations of tenders, and carrying out contractual procedures.

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