9422 Federal Register / Vol. 86, No. 28 / Friday, February 12, 2021 / Notices 

8. Noise: Federal-Aid Highway Act of 

1970, Public Law 91–605 [84 Stat. 

1713]. 

9. Executive Orders: E.O. 12898, 

Federal Actions to Address 

Environmental Justice in Minority 

Populations and Low Income 

Populations; E.O. 11593 Protection and 

Enhancement of Cultural Resources; 

E.O. 13175, Consultation and 

Coordination with Indian Tribal 

Governments; E.O. 13045 Protection of 

Children from Environmental Health 

Risks and Safety Risks; E.O. 13112, 

Invasive Species; E.O. 11514, Protection 

and Enhancement of Environmental 

Quality: E.O. 13287 Preserve America. 

Nothing in this notice creates a cause of 

action under these Executive Orders. 

(Catalog of Federal Domestic Assistance 

Program Number 20.205, Highway Planning 

and Construction. The regulations 

implementing Executive Order 12372 

regarding intergovernmental consultation on 

Federal programs and activities apply to this 

program.) 

Authority: 23 U.S.C. 139 (l)(1). 

Issued on: February 5, 2021. 

Moises Marrero, 

Division Administrator, Atlanta, Georgia. 

[FR Doc. 2021–02803 Filed 2–11–21; 8:45 am] 

BILLING CODE 4910–22–P 

DEPARTMENT OF TRANSPORTATION 

Federal Motor Carrier Safety 

Administration 

[Docket No. FMCSA–2020–0215] 

Agency Information Collection 

Activities: Renewal of an Approved 

Information Collection Request; 

Comment Request; Generic Clearance 

for the Collection of Qualitative 

Feedback on Agency Service Delivery 

AGENCY: Federal Motor Carrier Safety 

Administration (FMCSA), DOT. 

ACTION: Notice and request for 

comments. 

SUMMARY: In accordance with the 

Paperwork Reduction Act of 1995, 

FMCSA announces its plan to submit 

the Information Collection Request (ICR) 

described below to the Office of 

Management and Budget (OMB) for its 

review and approval, and invites public 

comment. FMCSA requests approval to 

extend an existing ICR titled, ‘‘Generic 

Clearance for the Collection of 

Qualitative Feedback on Agency Service 

Delivery.’’ This ICR allows for ongoing, 

collaborative and actionable 

communication between FMCSA and its 

customers and stakeholders. It also 

allows feedback to contribute directly to 

the improvement of program 

management. The purpose of this notice 

is to allow 60 days for public comment 

before FMCSA submits its request to 

OMB. 

DATES: We must receive your comments 

on or before April 13, 2021. 

ADDRESSES: You may submit comments 

identified by Federal Docket 

Management System (FDMS) Docket 

Number FMCSA–2020–0215 using any 

of the following methods: 

• Federal eRulemaking Portal: http:// 

www.regulations.gov. Follow the online 

instructions for submitting comments. 

• Fax: 1–202–493–2251. 

• Mail: Docket Management Facility; 

U.S. Department of Transportation, 1200 

New Jersey Avenue SE, West Building, 

Ground Floor, Room W12–140, 

Washington, DC 20590–0001. 

• Hand Delivery or Courier: West 

Building, Ground Floor, Room W12– 

140, 1200 New Jersey Avenue SE, 

Washington, DC, between 9 a.m. and 5 

p.m. E.T., Monday through Friday, 

except Federal holidays. 

Instructions: All submissions must 

include the agency name and docket 

number. For detailed instructions on 

submitting comments and additional 

information on the exemption process, 

see the ‘‘Public Participation’’ heading 

below. Note that all comments received 

will be posted without change to http:// 

www.regulations.gov, including any 

personal information provided. Please 

see the ‘‘Privacy Act’’ heading below. 

Docket: For access to the docket to 

read background documents or 

comments received, go to http://

www.regulations.gov, and follow the 

online instructions for accessing the 

dockets, or go to the street address listed 

above. 

Privacy Act: Anyone can search the 

electronic form of all comments 

received into any of our dockets by the 

name of the individual submitting the 

comment (or signing the comment, if 

submitted on behalf of an association, 

business, labor union, etc.). You may 

review DOT’s complete Privacy Act 

Statement for the Federal Docket 

Management System published in the 

Federal Register on January 17, 2008 

(73 FR 3316), or you may visit https:// 

www.gpo.gov/fdsys/pkg/FR-2008-01-17/ 

pdf/E8-785.pdf. 

Public Participation: The Federal 

eRulemaking Portal is available 24 

hours each day, 365 days each year. You 

can obtain electronic submission and 

retrieval help and guidelines under the 

‘‘help’’ section of the Federal 

eRulemaking Portal website. If you want 

us to notify you that we received your 

comments, please include a selfaddressed, stamped envelope or 

postcard if you submitted your 

comments by mail or hand delivery, or 

print the acknowledgement page that 

appears after submitting comments 

online. Comments received after the 

comment closing date will be included 

in the docket and will be considered to 

the extent practicable. 

FOR FURTHER INFORMATION CONTACT: Mr. 

Dan Britton, FMCSA, Office of Research. 

Telephone 202–366–9980; or email 

dan.britton@dot.gov. Department of 

Transportation, Federal Motor Carrier 

Safety Administration, 1200 New Jersey 

Avenue SE, Mail Stop W63–312, 

Washington, DC 20590. 

SUPPLEMENTARY INFORMATION: 

Background: Executive Order 12862, 

‘‘Setting Customer Service Standards,’’ 

directs Federal agencies to provide 

service to the public that matches or 

exceeds the best service available in the 

private sector (58 FR 48257, Sept. 11, 

1993). In order to work continuously to 

ensure that our programs are effective 

and meet our customers’ needs, FMCSA 

seeks to extend OMB approval of a 

generic clearance to collect qualitative 

feedback from our customers on our 

service delivery. The surveys covered in 

this generic clearance provide a way for 

FMCSA to collect this data directly from 

our customers. 

The proposed future information 

collection activity provides a means to 

garner qualitative customer and 

stakeholder feedback in an efficient, 

timely manner, in accordance with the 

Administration’s commitment to 

improving service delivery. By 

qualitative feedback, we mean 

information that provides useful 

insights on perceptions and opinions, 

but are not statistical surveys that yield 

quantitative results that can be 

generalized to the population of study. 

This feedback will provide insights into 

customer or stakeholder perceptions, 

experiences, and expectations, provide 

an early warning of issues with service, 

or focus attention on areas where 

communication, training, or changes in 

operations might improve delivery of 

products or services. The information 

collected from our customers and 

stakeholders will help ensure that users 

have an effective, efficient, and 

satisfying experience with FMCSA’s 

programs. 

The solicitation of feedback will target 

areas such as: Timeliness, 

appropriateness, accuracy of 

information, courtesy, efficiency of 

service delivery, and resolution of 

issues with service delivery. Responses 

will be assessed to plan and inform 

efforts to improve or maintain the 

Federal Register / Vol. 86, No. 28 / Friday, February 12, 2021 / Notices 9423 

quality of service offered to the public. 

If this information is not collected, vital 

feedback from customers and 

stakeholders on the Agency’s services 

will be unavailable. 

The agency will only submit a 

collection for approval under this 

generic clearance if it meets the 

following conditions: 

• The collections are voluntary; 

• The collections are low-burden for 

respondents (based on considerations of 

total burden hours, total number of 

respondents, or burden-hours per 

respondent) and are low-cost for both 

the respondents and the Federal 

Government; 

• The collections are noncontroversial and do not raise issues of 

concern to other Federal agencies; 

• Any collection is targeted to the 

solicitation of opinions from 

respondents who have experience with 

the program or may have experience 

with the program in the near future; 

• Personally identifiable information 

(PII) is collected only to the extent 

necessary and is not retained; 

• Information gathered will be used 

only internally for general service 

improvement and program management 

purposes and is not intended for release 

outside of the agency; 

• Information gathered will not be 

used for the purpose of substantially 

informing influential policy decisions; 

and 

• Information gathered will yield 

qualitative information; the collections 

will not be designed or expected to 

yield statistically reliable results or used 

as though the results are generalizable to 

the population of study. 

Feedback collected under this generic 

clearance provides useful information, 

but it does not yield data that can be 

generalized to the overall population. 

This type of generic clearance for 

qualitative information will not be used 

for quantitative information collections 

that are designed to yield reliably 

actionable results, such as monitoring 

trends over time or documenting 

program performance. Such data uses 

require more rigorous designs that 

address: The target population to which 

generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior to 

fielding the study. Depending on the 

degree of influence the results are likely 

to have, such collections may still be 

eligible for submission for other generic 

mechanisms that are designed to yield 

quantitative results. 

As a general matter, information 

collections will not result in any new 

system of records containing privacy 

information and will not ask questions 

of a sensitive nature, such as sexual 

behavior and attitudes, religious beliefs, 

and other matters that are commonly 

considered private. 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery. 

OMB Control Number: 2126–0049. 

Type of Request: Renewal of a 

currently-approved information 

collection. 

Respondents: State and local agencies, 

the general public and stakeholders, 

original equipment manufacturers and 

suppliers to the commercial motor 

vehicle (CMV) industry, CMV fleet 

owners, CMV owner-operators, state 

CMV safety agencies, research 

organizations and contractors, news 

organizations, safety advocacy groups, 

and other Federal agencies. 

Estimated Number of Respondents: 

9,270. 

Estimated Time per Response: Range 

from 5 to 30 minutes. 

Expiration Date: August 31, 2021. 

Frequency of Response: Generally, on 

an annual basis. 

Estimated Total Annual Burden: 

2,233 hours. 

Public Comments Invited: You are 

asked to comment on any aspect of this 

information collection, including: (1) 

Whether the proposed collection is 

necessary for the performance of 

FMCSA’s functions; (2) the accuracy of 

the estimated burden; (3) ways for 

FMCSA to enhance the quality, 

usefulness, and clarity of the collected 

information; and (4) ways that the 

burden could be minimized without 

reducing the quality of the collected 

information. The agency will summarize 

or include your comments in the request 

for OMB’s clearance of this information 

collection. 

Issued under the authority of 49 CFR 

1.87. 

Thomas P. Keane, 

Associate Administrator, Office of Research 

and Registration. 

[FR Doc. 2021–02850 Filed 2–11–21; 8:45 am] 

BILLING CODE 4910–EX–P 

DEPARTMENT OF TRANSPORTATION 

Federal Motor Carrier Safety 

Administration 

[Docket No. FMCSA–2020–0226] 

Agency Information Collection 

Activities; Renewal of a CurrentlyApproved Information Collection 

Request: Application for Certificate of 

Registration for Foreign Motor Carriers 

and Foreign Motor Private Carriers 

AGENCY: Federal Motor Carrier Safety 

Administration (FMCSA), DOT. 

ACTION: Notice and request for 

comments. 

SUMMARY: In accordance with the 

Paperwork Reduction Act of 1995, 

FMCSA announces its plan to submit 

the Information Collection Request (ICR) 

described below to the Office of 

Management and Budget (OMB) for its 

review and approval and invites public 

comment. The purpose of this ICR 

titled, ‘‘Application for Certificate of 

Registration for Foreign Motor Carriers 

and Foreign Motor Private Carriers,’’ 

requires foreign (Mexico-based) for-hire 

and private motor carriers to file an 

application Form OP–2 if they wish to 

register to transport property only 

within municipalities in the United 

States on the U.S.-Mexico international 

borders or within the commercial zones 

of such municipalities. 

DATES: We must receive your comments 

on or before April 13, 2021. 

ADDRESSES: You may submit comments 

identified by Federal Docket 

Management System (FDMS) Docket 

Number FMCSA–2020–0226 using any 

of the following methods: 

• Federal eRulemaking Portal: http:// 

www.regulations.gov. Follow the online 

instructions for submitting comments. 

• Fax: 1–202–493–2251. 

• Mail: Docket Operations; U.S. 

Department of Transportation, 1200 

New Jersey Avenue SE, West Building, 

Ground Floor, Room W12–140, 

Washington, DC 20590–0001. 

• Hand Delivery or Courier: U.S. 

Department of Transportation, 1200 

New Jersey Avenue SE, West Building, 

Ground Floor, Room W12–140, 

Washington, DC 20590–0001 between 9 

a.m. and 5 p.m. e.t., Monday through 

Friday, except Federal holidays. 

Instructions: All submissions must 

include the Agency name and docket 

number. For detailed instructions on 

submitting comments, see the Public 

Participation heading below. Note that 

all comments received will be posted 

without change to http://

www.regulations.gov, including any