^ ^

, ,-.^.V^; ^ J^^o. ^ t)o ^- ^ * ^'^ ' °^'^"' ^ ^ ^ 

TO 

FROM 

RE 

DATE 

•' i f.'itfvT O r ^^^'^ INTERNATIONAL GAW.VtAy 

'V^ihliO>l Falls International 

-'^•'•^tHAfiO^;3 

/ ? o u. I- p c 

BETTY BERGSTROM, DEPUTY ADMIN, IFALLS 

SUSAN BARATONO, AIRPORT COMM 

GREAT LAKES AVIATION RESPONSES 

NOVEMBER 22, 2011 

Airport INL 

•%., . 

/ 

AIRPORT COMMISSION 

Robert Anderson 

Chair, Airport Commission 

Tim "Chopper" McBride 

Commissioner 

Gail Rognerud 

Commissioner 

Wade Pavleclt 

Commissioner 

Brian McBride 

^t. Commissioner 

MEMO 

Good afternoon, Ms. Bergstrom. The commission is in receipt of answers from Great Lakes Aviation to 

questions put to that organization in advance of the city's response to proposals for EAS service to INL. 

As you know, the city's letter of response to the U.S. Dept. of Transportation specifically requested that this 

reply be included in the INL docket if at all possible, even if it were received by us after the response 

deadline of November 21. 

I pass this information along to you with the request that you will submit it to U.S. DOT on behalf of the City 

of International Falls in the matter of EAS service for INL. 

Thank you for your assistance. 

•-'^^'^^^*<'<^i^*'<*-'^^ ^ 

Susan Baratono, 

administrative secretary, 

International Falls-Koochiching County Airport Commission 

600 Fourth Street 

International Falls MN 56649 

PH: 218.283.0738 

FX: 218.283.3590 

sabaratono @ m idco.net 

600 Fourth Street. International Falls, MN 56649 

International Fails-Koochiching County Airport Commission • 218.283.0738 • vwvw.internationalfallsairport.corn 
Good Morning Susan, 

Please find answers to your following questions: 

• How, specifically, do I buy a ticket from INL to MSP? How do I buy a ticket (or tickets] 

from INL to a destination beyond MSP? 

On October 20, 2011, an Interline-E-tkt agreement was completed with Delta. This will allow 

a customer to buy a ticket from INL to points beyond MSP on Delta.com 

Buying a local ticket to MSP "only"you will be able to go to our website or call our 

reservations center. 

In addition to the new Delta agreement above, we have interline E-tkt agreements with 

United, American, USAIR, Frontier which means your bags will transfer automatically and 

you can purchase a ticket through any of these respective carrier. 

Does it make a difference in the ticket-buying process as to what airline I fly when I go 

beyond MSP? 

Yes. 

If you are traveling on Delta -beyond MSP, you would book via Delta.com or your 

preferred GDS booking website. 

If you are connecting on another carrier (not Delta) out of MSP you can either buy the 

'%jmc^,two locals", meaning buy a Great Lakes ticket just to MSP and then have^ ..: 

purchased a ticket on another carrier to your final destination. 

Or you could go to our partner airlines mentioned'obove and purchase a ticket 

through them via the Interline E-tkt agreements. 

• What happens to my checked bags at MSP? 

If you are traveling beyond MSP your bags will be transferred automatically to your final 

destination on the carriers mentioned above. If you are travel locally to MSP "only" they may 

be claimed at a designated baggage carousel. 

• Also, is there a charge for checked bags? Perhaps twice? 

Great Lakes' does not charge a bag fee for travel on Great Lakes segments "only". If you are 

traveling on another connecting carrier beyond MSP then we have to charge/collect from the 

originating INL customer the connecting carrier's bag fees accordingly. 
• Will I need to go through security again at MSP? 

No. 

** (exception would be a transfer to the Humphrey's Terminal as there is currently not a 

sterile connection from the Main Terminal to Humphrey's) 

If I arrive at MSP with, say, a 40-minute turnaround for a Sun Country flight, are my 

bags going to go with me? 

We currently do not have a ticket & baggage agreement with Sun Country. Therefore 

you would have to claim your bag upon arrival in MSP and procee^^o the Humphrey's 

Terminal to re-check in for travel. 

Can I get Frequent Flier miles with anyone but Delta? 

Currently the answer would be no. We do have an agreement with Untied but currently it 

would not apply to MSP operations. 

• How many aircraft will be available for use at our airport? 

Great Lakes' will assign one overnight Beechcraft 1900 to your airport. 

• Will additional flights be available during the high-traffic summer months? * " 

Great Lakes understands the seasonal demand for INL and assumes we will respond 

accordingly with additional flights during the summer months.