<PAGE>   1


*** Confidential Treatment has been requested for portions of this document.

                                                                   EXHIBIT 10.24

                          CHAPARRAL TECHNOLOGIES, INC.
                               HARDWARE AGREEMENT

This Hardware Agreement and the attached Schedules ("Agreement") is between the
following parties:

SELLER:                                      BUYER:
Chaparral Technologies, Inc.                 nStor
1951 South Fordham Street                    450 Technology Park
Longmont, CO  80503                          Lake Mary, FL  32746

THE PARTIES AGREE AS FOLLOWS:

1.       Certification. Buyer hereby agrees, represents and certifies all
         Hardware Products purchased from Seller pursuant to this Agreement
         shall be integrated into Buyer's products, which are assembled or
         manufactured, in the regular course of Buyer's business. Additionally,
         Buyer acknowledges the Hardware Products and the pricing of Hardware
         Products by Seller are based on Seller's reliance on Buyer's
         representations the Hardware Products will be integrated. Buyer
         expressly agrees not to resell or transfer any of the Hardware Products
         as stand alone units and any attempt to do so without Seller's prior
         written permission shall be a material breach of this Agreement.

2.       Hardware Products and Pricing. The Hardware Products which Buyer is
         authorized to purchase from Seller and the corresponding Prices are
         listed on Schedule 1. Additionally, Buyer's products which will
         incorporate or integrate Seller's Hardware Products shall be listed on
         Schedule 1. Buyer shall supply to Seller, upon Seller's request and
         expense, a sample of Buyer's product(s) which incorporate Seller's
         Hardware Products.

3.       Pricing and Forecasts. Buyer will provide monthly a six (6) month
         rolling Hardware Product forecast. Lead times shall be negotiable for
         quantities of Hardware Products not forecasted by Buyer. Hardware
         Product prices shall be based on buyer's Hardware Product forecast for
         a six (6) month period. After the first ninety (90) days for the
         Effective Date, Seller reserves the right to change the price of
         Hardware Products in accordance with Schedule 1.

4.       Subcontractors. Seller agrees Buyer's subcontractors listed in Schedule
         1 ("Subcontractors") shall be entitled to receive Products at the
         address listed in Schedule 1 for the purpose of manufacturing on behalf
         of Buyer. Buyer is solely responsible and liable to Seller for
         Subcontractor's actions, errors or omissions for noncompliance with
         Section 1 Certification and the other terms of this Agreement.

5.       Terms of Sale. The Terms of Sale which govern the purchase of Hardware
         Products pursuant to the Agreement are attached hereto as Schedule 2.


<PAGE>   2


6.       Term. The term of this Agreement is for a period of one (1) year and
         shall automatically be renewed for periods of one (1) year unless
         terminated earlier by either party with ninety (90) days written
         notice.

7.       Termination. This Agreement may be terminated by either party with a
         ninety (90) day written notice. In the event of such terminations,
         neither party shall be liable to the other party other than in the
         event Buyer terminates this Agreement, Buyer shall immediately pay to
         Seller all amounts due to Seller, including the full purchase price for
         all outstanding purchase orders and the full purchase price of any and
         all "risk - buy" inventory. Any terms of this Agreement not specified
         on Schedule 1, attached, which by their nature extend beyond its
         termination remain in effect until fulfilled and apply to respective
         successors and assigns.

8.       Confidentiality. No confidential information shall be deemed to be
         given or received in confidence by either party pursuant to this
         Agreement unless and to the extent it is covered by a separate written
         nondisclosure agreement which shall be attached hereto as Schedule 3.

9.       Audit. Buyer agrees to keep accurate books and records to show
         compliance with this Agreement at the address listed above. Seller may
         conduct unannounced audits of buyer's books and records in order to
         assure compliance during Buyer's regular business hours and at Seller's
         expense. Noncompliance by Buyer is grounds for termination of this
         Agreement.

10.      Arbitration. Any disputes between Buyer and Seller with respect to this
         Agreement shall be settled by binding, final arbitration in accordance
         with the commercial arbitration rules of the American Arbitration
         Association then in effect (the "AAA Rules") [unless a non-AAA
         arbitration is mutually agreed upon by Buyer and Seller]. Any
         arbitration proceeding shall be conducted in either Boulder County,
         Colorado or in Denver, Colorado. Any judgment upon the award rendered
         by the arbitrator may be entered in any court having jurisdiction over
         the subject matter thereof. The arbitrator shall have the authority to
         grant any equitable and legal remedies available. In the event of any
         litigation between Buyer and Seller relating to this Agreement, the
         prevailing party will be entitled to recover reasonable attorney's fees
         and all costs. The parties agree this Agreement shall be governed by
         Colorado law, excluding its conflict of laws rules. No action against
         the Seller for breach hereof shall be commenced more than one (1) year
         after the accrual of the cause of action.

11.      General. All notices shall be sent to each party in writing at the
         addresses listed above. Notice is effective immediately upon receipt.
         This Agreement sets forth the entire understanding and agreement of the
         parties with respect to the subject matter hereof and supersedes all
         other oral or written representations and understandings. The failure
         to enforce any right will not be deemed a waiver of such or any other
         right including the right to enforce a subsequent breach of the same
         obligations. This Agreement may be assigned, amended or modified only
         in writing and signed by the parties. This Agreement will not be
         construed as a teaming agreement, joint venture or other business
         relationship.



                                      -2-
<PAGE>   3


SELLER:                                  BUYER:

By: /s/ Douglas J. Lehrmann              By: /s/ LARRY CALISCE
   ---------------------------              -----------------------------

Printed: Douglas J. Lehrmann             Printed: Larry Calisce
        ----------------------                   ------------------------

Title: Vice President, Finance           Title: Chief Financial Officer
      ------------------------                 --------------------------

Effective Date: June 18, 1999            Date: June 18, 1999
               ---------------                ---------------------------



                                      -3-
<PAGE>   4


                                   SCHEDULE 1

                       HARDWARE PRODUCTS AND PRICE LISTS

HARDWARE PRODUCTS

Product Pricing:

Buyer's G, K and M-series board-level prices, with production shipments for G
and K Series product commencing no later than July of 1999, are as follows:

<TABLE>
<CAPTION>
PRODUCT             MSRP                250-699             700-1249            1250-2499           2500
<S>                 <C>                 <C>                 <C>                 <C>                 <C>
G5312               [***]               [***]               [***]               [***]               [***]

G7313               [***]               [***]               [***]               [***]               [***]

K5312               [***]               [***]               [***]               [***]               [***]

K7313               [***]               [***]               [***]               [***]               [***]

M5314               [***]               [***]               [***]               [***]               [***]

M7325               [***]               [***]               [***]               [***]               [***]

</TABLE>

TERMS:

1.   Volume pricing based on a minimum combined annual product shipments of
     [***] units, which shall be reviewed quarterly for accuracy during the
     quarterly business review.

2.   Prices are for Seller standard products. Special Pricing Agreements are
     negotiated separately.

3.   If the purchase order quantity drops to less than [***] per quarter, the
     pricing will reflect the [***] units per year volume.

4.   Prices do not include memory or battery.

5.   Standard lead-time for Seller products is 120 days.

6.   Subject to the provisions below all Purchase Orders placed within 120 days
     of Seller's delivery date shall be non-cancelable.

Buyer may reschedule Purchase Orders within 120 days of shipment from Seller in
accordance with the following schedule:



                                      -4-





















<PAGE>   5
<TABLE>
<CAPTION>

DAYS BEFORE SCHEDULED SHIP DATE              PO PUSH-OUT %*    PO UPSIDE %
-------------------------------              --------------    -----------
<S>                                          <C>               <C>
            0-30                                  [***]           [***]
           31-60                                  [***]           [***]
           61-90                                  [***]           [***]
           91-120                                 [***]           [***]
            120+                                  [***]           [***]
</TABLE>

* Maximum 1 push-out per Purchase Order

Seller commits its best efforts to satisfy unplanned upside requirements beyond
the flexibility committed above, but may be constrained by component level
lead-times and related supply.

Buyer may cancel Purchase Orders in accordance with the following schedule:

<TABLE>
<CAPTION>
DAYS BEFORE SCHEDULED SHIP DATE              CANCELLATION CHARGES AS A PERCENT OF PRODUCT PRICE
-------------------------------              --------------------------------------------------
<S>                                          <C>
            0-30                                                    [***]
           31-60                                                    [***]
           61-90                                                    [***]
           91-120                                                   [***]
            120+                                                    [***]
</TABLE>

Cancellation charges will be calculated from the date Seller receives written
notice from Buyer. In the event Buyer cancels any Purchase Order as the direct
result of any delay caused by Seller, none of the above charges shall be
applicable. Buyer may cancel a Purchase Order, in writing, within three (3) days
of a missed shipment date. Seller will have previously notified Buyer, in
writing, of the originally acknowledged shipment date. Seller and Buyer will
agree to examine an alternative schedule before Seller acknowledges the
cancellation of a Purchase Order.



                                      -5-

<PAGE>   6


                                HARDWARE PRODUCT
                             STANDARD TERMS OF SALE

The following Standard Terms of Sale ("Terms of Sale") apply to the Hardware
Products which Buyer is authorized to purchase pursuant to the Hardware
Agreement ("Agreement") entered into between Seller and Buyer on the Agreement
Effective Date.

1.       TERMS OF SALE. THE TERMS OF SALE CONTAINED HEREIN APPLY TO ALL
         QUOTATIONS MADE AND PURCHASE ORDERS ENTERED INTO BY THE SELLER, WHETHER
         IN DOCUMENTARY FORM, OR TRANSMITTED BY ELECTRONIC MEANS. SOME OF THE
         TERMS SET OUT HERE MAY DIFFER FROM THOSE IN BUYER'S PURCHASE ORDERS,
         AND SOME MAY BE NEW. THIS ACCEPTANCE IS CONDITIONAL ON BUYER'S ASSENT
         TO THE TERMS SET OUT HERE IN LIEU OF THOSE IN BUYER'S PURCHASE ORDER.
         SELLER'S FAILURE TO OBJECT TO PROVISIONS CONTAINED IN ANY COMMUNICATION
         FROM BUYER SHALL NOT BE DEEMED A WAIVER OF THE PROVISIONS OF THIS
         ACCEPTANCE. ANY CHANGES IN THE TERMS CONTAINED HEREIN MUST SPECIFICALLY
         BE AGREED TO IN WRITING, SUCH AS A SPECIAL PRICING AGREEMENT, BY AN
         OFFICER OR AUTHORIZED MANAGER OF THE SELLER BEFORE BECOMING BINDING ON
         EITHER THE SELLER OR THE BUYER.

         All purchase orders or agreements must be approved and accepted by the
         Seller at its home office. These terms shall be applicable whether or
         not they are attached or enclosed with the Hardware Products to be sold
         hereunder. No shipments will be made until the Seller receives a signed
         purchase order. These terms do not apply to the licensing of software
         products offered by Seller. The terms that govern the software products
         licensed to Buyer is a separate agreement.

2.       HARDWARE PRODUCTS. The Hardware Products which Buyer is authorized to
         purchase pursuant to these Terms of Sale are listed in the Agreement.

3.       TAXES. Unless otherwise specifically provided herein, the amount of any
         present or future sales, revenue, excise, or other tax applicable to
         the Hardware Products covered by a purchase order or the manufacture,
         or sale thereof, shall be added to the purchase price and shall be paid
         by the Buyer, or in lieu thereof the Buyer shall provide the Seller
         with a tax exemption certificate thereafter. In the event Seller is
         required to pay any such tax, fee or charge, at the time of sale, or
         thereafter, the Buyer shall reimburse Seller therefor.

4.       SHIPMENT. Unless otherwise specified on a sales acknowledgment form
         received from Seller, shipment of goods within and outside the U.S.
         shall be delivered FOB Seller's dock and title and liability for loss,
         or damage thereto, shall pass to Buyer upon Seller's tender of delivery
         of the goods to a carrier for shipment to Buyer, and any loss or damage
         thereafter shall not relieve Buyer of any obligation hereunder. Buyer
         shall reimburse Seller for taxes and any other expenses incurred for
         licenses or clearance required at port of entry and destination. Seller
         may deliver the goods in installments. Unless otherwise agreed, all
         items



                                      -6-
<PAGE>   7


         shall be packaged and packed in accordance with Seller's normal
         practices. Buyer shall pay the per unit carriage and insurance amount
         attributable to each Hardware Product, as specified in the Agreement
         and confirmed by way of a sales acknowledgment form sent by Seller to
         Buyer.

5.       PAYMENT. Unless otherwise agreed, all invoices are due and payable (30)
         days from the date of invoice or with a 2 percent (2%) discount for
         payment received within ten days of date of invoice. No other discounts
         are authorized. Shipments, deliveries, and performance of work shall at
         all times be subject to the approval of the Seller's credit department,
         and the Seller may at any time decline to make any shipments or
         deliveries or perform any work except upon receipt or payment, or upon
         terms and conditions or security satisfactory to the credit department.

         If in the judgment of the Seller, the financial condition of the Buyer
         at any time does not justify continuation of production, or shipment on
         the terms of payment originally specified, the Seller may require full
         or partial payment in advance and, in the event of the bankruptcy or
         insolvency of the Buyer, or in the event any proceeding is brought by
         or against the Buyer under the bankruptcy or insolvency laws, the
         Seller shall be entitled to cancel any order then outstanding, and
         shall receive reimbursement for its cancellation charges. Each shipment
         shall be considered a separate and independent transactions, and
         payment therefor shall be made accordingly. If shipments are delayed by
         the Buyer, payments shall become due on the date when the Seller is
         prepared to make shipment. If the work covered by the purchase order is
         delayed by the Buyer, payments shall be made based on the purchase
         price, and the percentage of completion. Hardware Products held for the
         Buyer shall be at the risk and expense of the Buyer.

         Buyer grants and Seller retains a purchase money security interest in
         each Hardware Product furnished hereunder, and any proceeds thereof,
         until the full purchase thereof shall have been paid in full.

6.       SHIPPING DATES. All shipping dates are estimates only and are dependent
         upon prompt receipt of all necessary information from Buyer. Shipments
         may be made in installments. Seller shall be excused from performance
         and shall not be liable for any delay in delivery or in non-delivery,
         in whole or in part, caused by the occurrence of any contingency beyond
         the reasonable control of Seller, including but not limited to, war
         (whether an actual declaration thereof is made), sabotage, or other act
         of civil disobedience, judicial action, labor dispute, accident,
         earthquakes, defaults of suppliers, fire, act of God, shortage of
         labor, fuel, raw material or machinery or technical or yield failures
         where Seller has exercised ordinary care in the prevention thereof.
         Seller may at its sole discretion allocate production and delivery
         among Seller's customers.

7.       RESCHEDULING/CANCELLATION. No delivery delay requested by Buyer on a
         purchase order placed will be effective unless covered by an amendment
         to the purchase order that provides for the payment of any agreed upon
         costs the delay imposes on Seller, and that is signed by and duly
         authorized representative of Seller. Hardware Products returned for



                                      -7-
<PAGE>   8


         convenience of Buyer, if accepted by Seller, shall be subject to a
         restocking fee. Buyer may not cancel or reschedule any orders for
         delivery within one hundred twenty (120) days for any Hardware Products
         without Seller's prior written consent. A cancellation charge shall be
         assessed to Buyer on purchase orders for any Hardware Products within
         ninety (90) one hundred twenty (120) days of the scheduled delivery
         date. The amount of such charge shall be based on the quantity canceled
         and the time remaining.

8.       INSPECTION. Unless otherwise specified and agreed upon, the Hardware
         Products to be furnished by Seller under Buyer's purchase order shall
         be subject to the Seller's standard inspection at the place of
         manufacture. If it has been agreed upon and specified in Buyer's
         purchase order Buyer is to inspect or provide for inspection at place
         of manufacture, such inspection shall be so conducted as to not
         interfere unreasonable with Seller's operations and consequent
         approval, or rejection shall be made before shipment of the Hardware
         Products. Notwithstanding the foregoing, upon receipt of Hardware
         Products by Buyer which appear not to conform to the description of the
         Hardware Products in the Agreement, the Buyer shall immediately notify
         the Seller of such conditions and afford the Seller a reasonable
         opportunity to inspect the Hardware Products. No Hardware products
         shall be returned without Seller's consent. Seller's Return Material
         Authorization Number must accompany the return of all Hardware Products
         to Seller.

9.       LIMITED WARRANTY. THE FOLLOWING WARRANTY IS IN LIEU OF ALL WARRANTIES,
         EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY
         WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND
         NON-INFRINGEMENT OF THIRD PARTIES INTELLECTUAL PROPERTY RIGHTS AND OF
         ALL OTHER OBLIGATIONS OR LIABILITIES ON SELLER'S PART. THIS WARRANTY
         NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR SELLER
         ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF SELLER'S PRODUCTS.
         THIS WARRANTY DOES NOT APPLY TO PROBLEMS ARISING FROM BATTERY LEAKAGE
         OR USE OF IMPROPER EXTERNAL POWER SOURCES.

         Seller warrants to Buyer that Hardware Product delivered under this
         Agreement is 100% defect free. Seller also warrants to the Buyer the
         following Hardware Products against defects in material workmanship
         under normal use and service for the period of three (3) year from the
         date of shipment. Seller's obligations under this provision are
         limited, and its sole option to: (i) replacing, (ii) repairing or,
         (iii) giving credit for any Hardware Product which shall, within the
         warranty period, be returned to Seller's factory, transportation
         charges prepaid, and which is, after examination, disclosed to Seller's
         satisfaction to be thus defective. Prior to returning any Hardware
         Product to Seller, Customer must request and obtain a Return Material
         Authorization form from Seller. This warranty shall not apply to any
         Hardware Products which have been repaired or altered except by Seller,
         or which shall have been subject to misuse, negligence or accident or
         not maintained in accordance with handling or operating instructions
         supplied by Seller. Any Hardware Products replaced or returned for
         repair are warranted for a period on ninety (90) days, but in no event
         will the

                                      -8-
<PAGE>   9


         warranty be extended beyond the original warranty period. This warranty
         applies exclusively to Buyer and does not extend to Buyer's customers.

10.      PATENT INFRINGEMENT. Buyer shall hold Seller harmless from and defend
         against any costs, expenses, damages, or liabilities arising from
         Seller's compliance with Buyer's designs, instructions, or
         specifications. Except as set forth above, Seller agrees to defend, or
         at Seller's option settle, at Seller's own expense and under Seller's
         sole control, any claim, suit, demand, or proceeding, including
         attorney's fees (an "Action") resulting from any alleged infringement
         of United States patents owned by third parties by Hardware Products as
         sold and purchased by Buyer and from Seller, provided Buyer (I) gives
         to Seller prompt notice of any such action, (II) authorizes Seller to
         settle or defend any such Action, and (III) assists Seller in so doing
         upon Seller's request (at Seller's expense). Should, as a result of any
         such Action, Buyer be enjoined from selling or using the Hardware
         Product, Seller shall either: (1) procure for Buyer the right to use or
         sell the Hardware Product; (2) modify the Hardware Product so that it
         becomes non-infringing; (3) upon receipt of the Hardware Product,
         provide to Buyer a non-infringing product meeting the same function
         specifications as the Hardware Product or (4) authorize the return of
         the Hardware Product to the Seller, and upon its receipt refund to
         Buyer the cost of the Hardware Product. Buyer will use commercially
         reasonable efforts to assist Seller in mitigating its damages
         hereunder. Seller shall not be liable for any costs or expenses
         incurred without Seller's prior written authorization. Notwithstanding
         the foregoing, in no event shall Seller's liability hereunder exceed
         the aggregate amount paid by Buyer to Seller for those Hardware
         Products incorporating the allegedly infringing technology licensed or
         purchased under, or in conjunction with this Agreement during the
         twelve (12) months immediately preceding the initiation of such Action.
         The foregoing states the entire liability to Seller for infringement of
         the patents of third parties, and in particular, Seller has no
         obligations to indemnify Buyer for infringement of patents resulting
         from combinations of the Hardware Product with other products, whether
         or not supplied by Seller. THIS PROVISION IS STATED IN LIEU OF ANY
         OTHER EXPRESSED, IMPLIED, OR STATUTORY WARRANTY AGAINST INFRINGEMENT
         AND SHALL BE THE SOLE AND EXCLUSIVE REMEDY FOR PATENT INFRINGEMENT OF
         ANY KIND.

11.      DAMAGE LIMITATION. INDEPENDENTLY OF ANY OTHER REMEDY LIMITATION HEREOF
         AND NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY SUCH
         LIMITED REMEDY, IT IS AGREED IN NO EVENT SHALL SELLER BE LIABLE FOR
         SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND UNDER THIS
         AGREEMENT.

12.      U.S. GOVERNMENT CONTRACTS. If Buyer's original purchase order indicates
         by contract number it is placed under a government contract, only the
         following provisions of the current Federal Aquisition Regulations are
         applicable in accorance with the terms thereof, with an appropriate
         substitition of parties, as the case may be -- i.e., "Contracting
         Officer" shall mean "Buyer," "Contractor" shall mean "Seller," and the
         term "Contract" shall mean this order:



                                      -9-
<PAGE>   10


                  52.202-1. Definitions; 52.232-11, Extras; 52.219-9; Variation
                  in Quantity; 52.232-23, Assignment of Claims; 52.228-2,
                  Additional Bond Security; 52.225-11, Certain Communist Areas;
                  52.222-4, Contract Work Hours and Safety Standards Act --
                  Overtime Compensation; 52.222-20, Walsh-Healy Public Contracts
                  Act; 52.222-25, Equal Opportunity; Officials Not to Benefit;
                  52.203-5, Covenant Against Contingent Fees;
                  52.249-1, Termination for Convenience of the Government (Fixed
                  Price) (Short Form) (only to the extent that Buyer's contract
                  is terminated for the convenience of the government); 52.2-1,
                  Contractor Inspection Requirements; 52.227-1, Authorization
                  and Consent;
                  52.227-2, Notice and Assistance Regarding Patent and Copyright
                  Information; 52.247-1, Commercial Bill of Lading Notations;
                  52.233-35, Affirmative Action for Special Disabled and Vietnam
                  Era Veterans; 52.222-1, Notice to the Government of Labor
                  Disputes; 52.215-1, Examination of Records by Controller
                  General; 52.220-3, Utilization of Labor Surplus Area Concerns.

13.      HARDWARE PRODUCT CHANGES. Seller reserves the right, at its sole
         discretion, to discontinue manufacturing or supplying any Hardware
         Product which has not been firmly scheduled for delivery to Buyer.
         Seller also reserves the right to change or improve any Hardware
         Product or specification provided that such changes do not affect form,
         fit or function. Changes that do not affect form, fit or function will
         be made upon giving thirty (30) day's advance notification to Buyer,
         and shipments will be made upon the approval of the Buyer. Seller may
         from time, to time, delete or obsolete a Hardware Product.

14.      INTERNATIONAL ORDERS. Seller shall use its best efforts to obtain
         export licenses for shipment from the United States to foreign
         countries on behalf of Buyer, provided that Buyer has supplied Seller
         with all the information necessary to obtain such licenses. Buyer shall
         be responsible for obtaining all import licenses required by any
         country and all re-export licenses. Buyer shall comply with all
         applicable provisions of the Export Administration Regulations of the
         United States Department of Commerce, or any amendment thereto, in
         effect with respect to all Hardware Product hereunder, and shall
         provide Seller with all documentation and data necessary or desirable
         in monitoring such compliance. Buyer agrees to hold Seller harmless
         against any liability arising from the failure of Buyer or Buyer's
         customers to comply with such regulations. This provision shall survive
         any termination, transfer, or expiration of the Agreement. Seller shall
         have no duty to ship any Hardware Products under a purchase order if
         appropriate licenses, permits and the like are not granted by the
         countries of import and export.

15.      SALE CONVEY NO LICENSE. Seller's Hardware Products are offered for sale
         and are sold by Seller subject to the condition that such sales does
         not convey any license, expressly, or by implication, estoppel
         otherwise, under any patent, mask work, or copyright, or any assembly,
         circuit, combination, method or process witch any such Hardware
         Products are used. Seller expressly reserves all its rights under such
         patents, mask works or copyrights.


                                      -10-
<PAGE>   11


16.      TECHNICAL SUPPORT. Buyer shall maintain sufficient technical personnel
         and resources to support, and shall use its best efforts to support,
         the Hardware Products at Buyer's customers. Such support shall include,
         but not be limited to, providing telephone assistance during normal
         business hours and user documentation from Buyer to their customer.
         Supplier will provide technical support to Buyer's personnel via
         telephone assistance and website support for Hardware Product
         documentation and firmware online at: www.chaparraltec.com.

         In addition, Buyer shall make its technical personnel available for
         technical training two (2) times per year, which training shall take
         place at a location to be agreed upon between the parties. Seller shall
         pay the costs of materials for the training hereunder; all travel costs
         associated with attending the training for each party shall be borne by
         such party.

17.      RETURN MATERIAL AUTHORIZATION. In the event that Buyer needs to return
         Hardware Products, purchased under the terms and conditions of this
         Agreement, Buyer shall call or use electronic mail to request a RMA
         Number from Seller's Corporate Sales Department. No product can be
         received on Seller's dock unless properly authorized and will be
         returned to Buyer. Seller will provide RMA Numbers within two (2)
         business days. Buyer will use Seller's packing materials to return any
         Hardware Product.



                                      -11-