2. From the left-hand menu select 

Access My Policy Online

3. On the next page, select VGLI Online 

Policy Access under Veterans’ Group 

Life Insurance (VGLI)

4. At the next screen, click Register Now

Stay in Touch With Us

Be sure to check in with us at least 

annually to make sure your records 

are up to date. There are fi ve 

convenient ways to contact us:

1. Web Chat: VGLI Web Chat is 

available through your VGLI 

Online Account, Monday through 

Friday, 9:00 a.m. to 5:00 p.m. 

Eastern Time

2. E-mail: osgli.osgli@prudential.com

3. Phone: 800-419-1473, Monday 

through Friday, 8:00 a.m. to 

5:00 p.m. Eastern Time

4. Fax: 800-236-6142

5. Mail: OSGLI, PO Box 41618, 

Philadelphia, PA 19176-9913

A VGLI Online Account Puts

You in Control

VGLI News Offi ce of Servicemembers’ Group Life Insurance (OSGLI) 

VGLI Paperless Billing is Here!

OSGLI now offers Paperless Billing—a 

more convenient and eco-friendly way 

for you to receive your VGLI bills. Once 

enrolled in Paperless Billing you’ll stop 

receiving paper bills and start receiving 

email notifi cations the day your bill is 

ready. Simply log in to your VGLI Online 

Account and pay your premium with 

an e-check or credit card. No checks to 

write, no stamps to buy. 

Enrolling for Paperless Billing is easy. 

Access your VGLI Online Account and 

select “Paperless Billing” from the 

left-hand menu. Answer a few quick 

questions and you’re all set. Don’t have 

a VGLI Online Account? Check out the 

article “A VGLI Online Account Puts 

You in Control” in this newsletter.

After you enroll, be sure to add 

myvglibill@prudential.com to your 

contact list to ensure you receive 

all future e-mails from us.

OSGLI is proud to offer this effi cient 

and modern billing option. We 

developed Paperless Billing in direct 

response to you telling us that you 

wanted less paper and more 

convenience. We will continue to 

listen to your suggestions and bring 

forward innovative ideas that make 

it as easy as possible for you to do 

business with us.

Safeguarding Your Information—

Our Top Priority 

There’s nothing we take more seriously 

than protecting your personal 

information. We have numerous 

safeguards and quality reviews in 

place to ensure that the only person 

who has access to your VGLI 

information is you. 

One way we protect your privacy is 

through the use of a “Control 

Number.” Each VGLI member has a 

unique, randomly generated, eightdigit Control Number that appears on 

billing statements and most other 

OSGLI correspondence. But what 

exactly is a Control Number and how 

does it help safeguard your personal 

information? 

Think of a Control Number like an 

account number you might have with a 

utility or cable company. It’s important 

that you keep your Control Number 

confi dential because it’s our way of 

identifying you in our records. It also 

helps ensure that we are applying your 

VGLI premium payments correctly and 

allows us to easily pull up your records 

when you call.

Most importantly, it protects your 

identity. Unlike Social Security Numbers, 

Control Numbers can’t be used outside 

of OSGLI. They can’t be used to open 

credit card accounts, make online 

purchases, or assume your identity. 

We take our responsibility to protect 

the confi dentiality of your information 

very seriously. The Control Number is 

just one of many effective safeguards 

we have in place to ensure your 

information remains secure. 

Want VGLI News sent via e-mail? Want VGLI News sent via e-mail?

Go to your VGLI Online Account to 

provide your current e-mail address. 

Go to your VGLI Online Account to

A VGLI Online Account Puts 

You in Control

See coverage details, pay premiums, 

enroll for Paperless Billing, update your 

benefi ciaries, and more with a VGLI

Online Account. Follow these simple 

steps to create your VGLI Online 

Account today.

See coverage details, pay premiums, 

enroll for Paperless Billing, update your 

beneficiaries, and more with a VGLI

Online Account. Follow these simple 

steps to create your VGLI Online 

Account today.

1. 

Volume 8, Summer 2013

1. Visit www.benefi Visit www.benefi ts.va.gov/insurance gov/insurance

2. From the left-hand menu select 

Access My Policy Online

3. On the next page, select VGLI Online

Policy Access under Veterans’ Group 

Life Insurance (VGLI)

4. At the next screen, click Register Now

Stay in Touch With Us

Be sure to check in with us at least

annually to make sure your records

are up to date. There are fi ve 

convenient ways to contact us:

1. Web Chat: VGLI Web Chat is

available through your VGLI

Online Account, Monday through

Friday, 9:00 a.m. to 5:00 p.m.

Eastern Time

2. E-mail: osgli.osgli@prudential.com

3. Phone: 800-419-1473, Monday

through Friday, 8:00 a.m. to

5:00 p.m. Eastern Time

4. Fax: 800-236-6142

5. Mail: OSGLI, PO Box 41618,

Philadelphia, PA 19176-9913

Ed. 06/2013
Life Changes. Have 

Your Benefi ciaries?

If you’ve had a recent life event such 

as a change in marital status, the 

addition of a child, or the death of a 

loved one, then now is a good time 

to review and update your VGLI 

benefi ciary designations. It’s the best 

way to ensure your life insurance 

benefi t is paid to whom you want. 

Not keeping benefi ciaries up to date 

could result in your benefi ts not 

being paid according to your wishes.

Even if you haven’t had a recent 

life event, be sure to review your 

benefi ciaries at least once a year 

around tax time, your birthday, or 

other memorable date. 

Here are two convenient ways to update your VGLI benefi ciaries:

★ Log on to your VGLI Online Account.

★ Visit www.benefi ts.va.gov/insurance/resources-forms.asp and download 

Benefi ciary Designation Form SGLV 8721.

Remember, benefi ciary designation changes cannot be made by phone.

If you have trouble making your updates online, please call the Contact 

Center at 800-419-1473 for assistance. 

Is Your Mailing Address 

Current?

If you received this newsletter via 

e-mail then you know that OSGLI has 

your current e-mail address. It’s also 

a good idea to make sure we have 

your correct home mailing address. 

This is especially important if your 

premium payments are automatically 

deducted from your VA retirement 

pay or disability compensation. You 

may overlook updating your address 

with us because we don’t send you regular billing statements, but we do 

send out other important documents (e.g., annual statements). If we have 

your correct address then you can be sure that you’ll receive all important 

notifi cations regarding your VGLI coverage. Access your VGLI Online 

Account to update your address today. 

Important Reminder

Are your VGLI premiums 

automatically paid through 

your bank’s online bill pay 

system? If so, please continue 

to review your VGLI bills each 

month to look for changes 

in your premium. If your 

premiums have changed, 

notify your bank right away 

to ensure your coverage 

continues uninterrupted.

Save on Your VGLI Premium

Did you know that you can 

save up to 5% on your VGLI 

premium by changing your 

billing frequency from monthly 

to quarterly, semi-annually, or 

annually? Log on to your VGLI 

Online Account or call the 

Contact Center to change your 

billing frequency and take 

advantage of these savings. If 

you already pay your premiums 

quarterly, semi-annually, or 

annually, then your billing 

statement already refl ects the 

appropriate discount. 

Ed. 06/2013 55604