Volume 2 

Veterans’ Group Life 

Insurance News 

Credit Card Payments—Important Notice 

OSGLI will temporarily suspend credit card payments while we upgrade the payment system. Effective October 24, 2008, please choose 

one of the following alternate payment arrangements: 

• Electronic check payments can be made through the OSGLI 

website or by calling (800) 419-1473 

• US Postal Service - Mail a check or money order to: 

OSGLI 

PO Box 6249 

Carol Stream, IL 60197-6249 

Please be sure to include the Control Number from your bill with the payment. We apologize for any inconvenience and will restore this service as 

soon as possible. Please check our website periodically for updates or 

call OSGLI at (800) 419-1473. 

E-mail Notifications Money Matters 

In July 2008, OSGLI began send- Is your VGLI premium deducted 

ing out information to veterans by directly from your military retiree-mail. E-mails are designed to ment pay? 

keep you informed of important 

changes to the VGLI Program. If it is and you are later approved 

for VA disability compensation, 

CREATE AN ONLINE ACCOUNT please notify OSGLI. We will need 

TODAY to change your deduction from 

Military retirement pay to VA disPlease keep your account ability compensation. 

information current so that we can 

contact you with any program Premium deductions will not autochanges. matically switch to VA disability 

compensation. 

Offering You the Best Service 

The call center is pleased to answer your questions. We average 3,400 

calls a week and most are answered in less than 20 seconds! Please 

keep in mind that Mondays are usually busier than Fridays, and that 

10:00 A.M. Eastern Time on Friday tends to be the best time to call. By 

calling our office you can pay your bill, request a new Certificate of Insurance, reset your online password, and more! 

Office of 

Servicemembers’ 

Group 

Life 

Insurance 

OSGLI 

How to Set up an 

Online Account 

• Log on to 

www.insurance.va.gov 

• Select “Online Policy 

Access” 

• In the Veterans’ Group 

Life Insurance (VGLI) 

section, click the 

“Access Your Policy 

Information” link 

• Click on the “First Time 

User” button 

Enter your: 

• Social Security 

Number 

• Last Name, and 

• Control Number (do 

not use the 0001 at the 

end) Your Control 

number appears on 

your bill and most other 

correspondence from 

OSGLI. 

Please call if you have 

any questions 

(800) 419-1473 
Volume 2 

Veterans ’ Group Life Insurance News 

Is Your Beneficiary Designation Current? 

• 

• 

If you had a recent life event, 

such as a change in marital 

status or a new baby, now is a 

great time to make sure your 

beneficiary designation(s) is 

current. 

Things to remember... 

You can choose any 

beneficiary you want. 

You can change the 

beneficiary at any time. 

• You can submit changes 

online with an electronic 

signature. 

• You can download the 

Beneficiary Designation form 

and mail it to: 

OSGLI 

PO Box 70214 

Philadelphia PA 19176-9915 

Without a valid beneficiary 

form on file, benefits are paid 

to your survivors under the 

provisions of the law (38 

U.S.C. 1970). Payment would 

be made to: 

• Your spouse, if none; 

• Your children, if none; 

• Your parents in equal 

shares, if none; 

• Your estate, if none; 

• Other next of kin. 

Update Your Beneficiary 

Today! 

VGLI Rate Decrease Information 

Great News! The VGLI premium reduced for veterans between the ages of 30 to 64, effective July 

1, 2008. You can find the new rates on the website at: www.insurance.va.gov. 

If you paid premium at the old rate for coverage beyond July 2008, you will see a credit on a subsequent VGLI billing statement. We issued a credit to veterans to make up the difference in the 

payment. 

Financial Counseling Services 

No cost Financial Counseling Services are available to the beneficiaries of SGLI, FSGLI, VGLI payments and recipients of TSGLI. If you know a beneficiary in need of assistance with financial planning, please encourage him or her to call (888) 243-7351 or e-mail fcs@financialpoint.com. 

No question is too simple, no problem too small. 

OSGLI Contact Information 

Mailing Address: 

OSGLI 

PO Box 41618 

Philadelphia, PA 19176-9913 

Web: www.insurance.va.gov 

By e-mail: osgli.osgli@prudential.com 

Toll-Free Telephone: (800) 419-1473 

Toll-Free Fax: (800) 236-6142