Exhibit
10.2


 


SERVICES
AGREEMENT


 


This Services Agreement (the “Agreement”) is made
this 29th day of 
March, 2007, by and between OneBeacon Insurance Group, on behalf of
itself and its subsidiaries (“OneBeacon”), One Beacon Lane, Canton, MA, 02021
and Small Army, 20 Newbury Street, Boston, MA 
02116.


 


1.       Services.  Small Army agrees to provide to OneBeacon the
services described on Schedule A.


 


2.       Fees. OneBeacon shall
pay Small Army as outlined on Schedule A.


 


3.       Confidentiality. Small Army
shall not disclose information (a) concerning customers, trade secrets,
methods, processes, or any financial or business information of OneBeacon, or (b) which
is identified as proprietary or confidential. Small Army shall return all such
confidential information, and any copies thereof, upon the request of OneBeacon
or upon termination of this Agreement. Confidential Information shall not
include (a) information that is or becomes a part of the public domain
through no act or omission of Small Army; (b) was in Small Army’s lawful
possession prior to the disclosure; (c) was independently developed by
Small Army; or (d) is required
by law to be disclosed, in which event prompt written notice is required by
Small Army so that OneBeacon may seek a protective order or other remedy.


 


4.       Intellectual property rights. Deliverables under this
Agreement, if any, shall be considered work(s) for hire and shall belong
exclusively to OneBeacon and its designees. If, by operation of law, the
deliverables are not owned in their entirety by OneBeacon automatically upon
creation by Small Army, Small Army hereby assigns to OneBeacon and its
designees the ownership of such deliverables, including all related
intellectual property rights. Deliverables include, but are not limited to,
software, specifications, and documentation.


 


5.       Warranties. Small Army warrants that the services will be
performed in a professional and workmanlike manner. Any deliverables under this
Agreement shall be free from defects in material, workmanship and design and shill
conform to all applicable specifications and/or documentation.


 


6.       Compliance with Laws & Standards of
Conduct. Small Army
shall comply with all applicable federal and state laws and regulations and
OneBeacon policies.


 


7.       Indemnification. Small  Army agrees to  indemnify, defend and hold OneBeacon
harmless from any and all claims, actions, liabilities, damages, costs and
expenses, including reasonable attorneys’ fees and expenses, arising out of (a) any
third party claims of infringement of any intellectual property right or (b) the
acts and omissions of Small Army, employees, subcontractors, and/or agents.


 


8.     Termination. OneBeacon may terminate this Agreement at any
time  upon written notice to Small
Army. Upon receipt of notice of termination, Small Army shall immediately stop
all activities associated with this Agreement and forward to OneBeacon all
finished work or work in process. OneBeacon shall have no obligation or
liability to Small Army other than for work 


 

















 


completed and accepted by
OneBeacon through the date of termination.


 


9.       Insurance Requirements. Small  Army agrees to maintain insurance
throughout any term of this Agreement at its sole cost in a form satisfactory
to OneBeacon.


 


10.     Limitation of Liability. NEITHER
PARTY SHALL BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES.


 


11.     Assignment.  OneBeacon may
assign this Agreement to a successor in interest, provided that such successor
agrees to fulfill the obligations under this Agreement. In no event shall Small
Army subcontract, delegate or assign its rights and responsibilities under this
Agreement without OneBeacon’s prior written consent


 


12.     Notices.  Notices shall be sent via recognized overnight carrier
or certified mail, return receipt requested, postage prepaid, addressed to
Small Army at the above address or to OneBeacon Insurance Company, One Beacon
Street, Boston, MA, 02108, Attn: Corporate Legal Department


 


13.     Governing
Law. This Agreement shall be governed by the laws of the
Commonwealth of  Massachusetts


 


14.     Independent Contractor. The parties are independent
contractors, and nothing in this Agreement shall be deemed to cause this
Agreement to create an agency, partnership, or joint venture between the
parties. Small Army shall pay all withholding of taxes and shall not be
entitled to salary or benefits under this Agreement.


 


15.     Publicity. 
Small Army agrees not to use any advertising or publicity matter without
the prior written consent of OneBeacon, which consent shall not be unreasonably
withheld.


 


16.     General provisions. This Agreement
constitutes the entire agreement between the parties and supersedes all prior
agreements. The invalidity of any provision shall not affect the validity of
any other provision. No amendment to this Agreement shall be binding unless in
writing and executed by authorized representatives of both parties. A waiver by
either party of a breach of any of the terms or provisions of this Agreement
shall not be construed as a waiver of any subsequent breach. The provisions of
Sections 3 (Confidentiality), 4  (Intellectual
Property Rights) and 7 (Indemnification) shall survive termination of this
Agreement. Small Army may, in accordance with applicable law, be subject to a
background check.


 

















 


IN WITNESS WHEREOF, the
parties have caused this Agreement to be executed by their duly authorized
representatives, on the date and year first above-written.


 


	
  ONEBEACON INSURANCE GROUP

  	
   

  	
  SMALL ARMY

  
	
   

  	
   

  	
   

  
	
  By:

  	
  /s/ Carmen L. Duarte

  	
   

  	
  /s/ Jeff Freedman

  
	
   

  	
  (Authorized Signature)

  	
   

  	
  (Authorized Signature)

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Carmen L. Duarte

  	
   

  	
  Jeff Freedman, Marketing Principal

  
	
   

  	
  (Printed Name)              (Title)

  	
   

  	
  (Printed Name)              (Title)

  
	
   

  	
   

  	
   

  	
   

  
	
  Date:

  	
   3.29.07

  	
   

  	
  Date: 

  	
   3/29/07

  



 

















 


ONEBEACON


PROJECT
FEE MEMO


January 29, 2008


 


This Services Agreement
dated March 29, 2007 between Small Army, 20 Newbury Street, Boston, MA
02116 and OneBeacon Insurance Group LLC, One Beacon Lane, Canton, MA, 02021, is
amended as follows:


 


Project:                       Reciprocal Site
- NJSI Insurance Councilors


 


Overview:


 


NJSI is in need of creating a website version for
their silent underwriters, the Insurance Councilors. The design, imagery, and
all  functionality (both front and
backend) would be Identical to the main NJSI that is in development by Small
Army, however there would be  new
copy, logo (provided by NJSI), and less overall site pages (approximately
20 pages).


 


Small Army will work with
OneBeacon and NJSI to finalize the site map, provide copy review and minor
revisions, and complete development of the website. Small Army will provide a
staging/development site for review and upon  approval,
Small Army will implement to the live site.


 


	
  Fees:

  	
   

  
	
   

  	
   

  
	
  Total Fees

  	
  $6,900

  
	
   

  	
   

  
	
  Timing:

  	
  3 months (February - April 2008)

  



 


Fees outlined in this memo are based on strategies,
processes and schedules that are agreed to by both Small Army and OneBeacon,
including estimated timing provided in this document. Fee is based on project
completion no later than April 30, 2008. If the project extends beyond
this date, additional fees will be applied.


 


Small Army’s fees do not include out-of-pocket
expenses (i.e., Flash development, video conversions, printing, production,
photography, illustration, copies, phone and fax) or studio costs (production
management, photo re-touching and color balancing) associated with this scope
of work.


 


All other terms and conditions remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval: 

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date: 

  	
  2.20.08

  



 

















 


SCHEDULE A-1


 


PORTAL REDESIGN


 


ONEBEACON INSURANCE GROUP PROJECT 
FEE MEMO


September 7, 2007 – Rev 4


Project:       Planning, Design and Style Implementation for
Employee Portal


 


This Schedule A-1 is hereby incorporated into the
Services Agreement dated March 29, 2007 (the “Agreement”), between
OneBeacon Insurance Group and Small Army. If there is any conflict between this
Schedule and the Agreement, the terms and conditions of this Schedule will
govern.


 


1.         Online employee survey for  portal enhancements


Small Army will review and provide feedback on a
draft survey developed by OneBeacon. However, OneBeacon will be responsible for
all survey implementation.


 


2.         Interviews with employees
and key constituents


Similar to the survey, Small Army will review and
provide feedback on draft discussion guides for internal interviews (one for
employees and one for key constituents). However, all interviews will be
conducted by OneBeacon. Small Army will not participate in the interviews.


 


Upon completion of the above research, OneBeacon
will present Small Army with a summary of findings to help guide the site
planning materials below. This summary will also include key web/traffic
metrics from the existing portal.


 


3.         Information
architecture development


Based on the findings
presented by OneBeacon along with our knowledge of best practices, Small Army  will establish an information architecture
for review, feedback and approval. Given the scope and complexity of this
project, we anticipate up to 3 rounds of review and approval for this piece, as
part of this exercise, Small Army will provide recommendations for key
functionality to be included with the employee portal.


 


4.         Wire-frame
development


Based on an approved site
map, Small Army will develop a series of key wire-frames to demonstrate content
hierarchy for the employee portal. Again, we anticipate up to 3 rounds of
revisions on these wire-frames.


 

















 


5.         Graphic Design


Based on approved wire-frames, Small Army will
develop multiple graphic design options for your review, feedback and approval.
Given the due diligence conducting prior to getting to this point, we
anticipate up to 2 rounds of revisions to designs prior to final approval. Upon
final approval, Small Army will hand off PSD files to OneBeacon for
implementation.


 


6,         Ongoing planning and project
management


Throughout the duration of the project, Small Army
will be an active member of the Employee Portal team, participating in weekly
status calls and other general meetings to discuss best practices and provide
guidance on employee portal-related items.


 


	
  Project Fee:

  	
  Small Army’s fee for Items 1-5 will be $45,000 (billed in 6 equal
  monthly installments, beginning November 1). This fee assumes maximum
  project duration of 8 months. Small Army will charge a monthly planning,
  consultation and project management fee (number 6 above) of $2,000 per month
  through the duration of the project.

  
	
   

  	
   

  
	
  Timing

  	
  Estimated timing of November 2007 through
  April 2008

  



 


Fees outlined in this memo are based on tasks,
strategies, processes and schedules that are agreed to by both Small Army and
OneBeacon, Including estimated timing provided in this document.


 


Small Army’s fees do not include out-of-pocket
expenses (i.e., printing, production, photography, illustration, copies, phone
and fax) or studio casts (production management, photo re-touching and color
balancing) associated with this scope of work. Fees
outside the scope of this Schedule A-1 must be agreed to in writing by both
parties.


 


PROJECT APPROVAL


 


 


	
  Agreed by:

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date: 

  	
  9.10.07

  
	
   

  	
  Carmen Duarte, VP Corporate Communications

  	
   

  	
   

  	
   

  
	
   

  	
  OneBeacon Insurance Group

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Agreed by:

  	
  /s/ Jeff Freedman

  	
   

  	
  Date: 

  	
  9.13.07

  
	
   

  	
  Jeff Freedman, Marketing Principal, Small Army

  	
   

  	
   

  	
   

  



 

















 


ONEBEACON


PROJECT FEE MEMO


January 29, 2008


 


The Services Agreement dated March 29, 2007 between Small Army, 20 Newbury
Street, Boston, MA, 02116, and OneBeacon Insurance Group LLC, One Beacon Lane,
Canton, MA, 02021, is amended as follows:


 


Project:             Reciprocal Site - NJSI
Insurance Councilors


 


Overview:


 


NJSI is in need of creating a website version for
their silent underwriters, the Insurance Councilors. The design, imagery, and
all functionality (both front and backend) would be identical to the main NJSI
that is in development by Small Army, however there would be new copy, logo
(provided by NJSI), and less overall site pages (approximately 20 pages).


 


Small Army will work with OneBeacon and NJSI to finalize the site map,
provide copy review and minor revisions, and complete development of the
website. Small Army will provide a staging/development site for review and upon
approval, Small Army will implement to the live site.


 


	
  Fees:

  	
   

  
	
   

  	
   

  
	
  Total Fee:

  	
  $6,900

  
	
   

  	
   

  
	
  Timing:

  	
  3 months (February - April 2008)

  



 


Fees outlined in this memo are based on strategies, processes and
schedules that are agreed to by both Small Army and OneBeacon, including
estimated timing provided in this document. Fee is based on project completion
no later than April 30, 2008. If the project extends beyond this date,
additional fees will be applied.


 


Small Army’s fees do not include out-of-pocket expenses (i.e., Flash
development, video conversions, printing, production, photography, illustration,
copies, phone and fax) or studio costs (production management, photo
re-touching and color balancing) associated with this scope of work.


 

















 


All other terms and conditions remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval: 

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date: 

  	
   

  



 
















 


ONEBEACON


PROJECT FEE MEMO


March 14, 2008 rev
2


 


The Services Agreement dated March 29, 2007 between Small Army, 20
Newbury Street, Boston, MA, 02116, and OneBeacon Insurance Group LLC, One
Beacon Lane, Canton, MA, 02021, is amended as follows:


 


	
  Project:

  	
  Reciprocal Sites and OneBeacon Member  Benefits Modifications

  
	
   

  	
   

  
	
  Overview:

  	
  The member registration process has been rolled
  out to Houston General and Adirondack websites, but needs to be updated. In
  addition, the updated registration will need to be added/deployed to
  OneBeacon, NJSI, and NJSI Insurance Councilors websites.

  



 


Project assessment and fees are based upon the IT specification
document provided by OneBeacon IT and the following assumptions for content and
functionality:


 


	
  1.

  	
  The user registration process shall use a database to store user
  information

  
	
   

  	
   

  
	
  2.

  	
  Addition of wizard for user registration

  
	
   

  	
   

  
	
  3.

  	
  Home page updates/Logged in home page content updates

  
	
   

  	
   

  
	
  4.

  	
  Once a user is logged in, they must be able to click an ‘Online
  Payment’ button which will send information about their account and
  registered policies to an OneBeacon web service. The e-commerce aspect will
  then be handled on OneBeacon’s server, using the data that was sent through a
  web service.

  
	
   

  	
   

  
	
  5.

  	
  Add ‘Your Policies” section to logged in member benefits landing page

  
	
   

  	
   

  
	
  6.

  	
  Create edit profile form

  
	
   

  	
   

  
	
  7.

  	
  Create policy maintenance form. A member who registers on the
  OneBeacon site will not need to register policy numbers from NJSI or AIE, or
  vice  versa. They will need to be
  able to register their other Auto and Home insurance policies that are with
  that same company.

  
	
   

  	
   

  
	
  8.

  	
  The system shall use an updated policy validation algorithm provided
  by  OneBeacon.

  
	
   

  	
   

  
	
  9.

  	
  The existing user records stored as files shall be migrated into the
  user database.

  
	
   

  	
   

  
	
  10.

  	
  The system shall display a link to carcare.org to member benefits
  section only to logged in users.

  
	
   

  	
   

  
	
  11.

  	
  Add link to admin page for viewing registered members

  
	
   

  	
   

  
	
  12.

  	
  Addition of HTML links to
  Find an Agent and Find a Care Shop applications

  



 

















 


Timing:


 


	
  Deployment in Phases

  	
   

  	
  Live Date

  
	
   

  	
   

  	
   

  	
   

  
	
  1

  	
  NJSI

  	
   

  	
  by April 18, 2008

  
	
   

  	
   

  	
   

  	
   

  
	
  2

  	
  NJSI Insurance Councilors

  	
   

  	
  by April 18, 2008

  
	
   

  	
   

  	
   

  	
   

  
	
  3

  	
  Adirondack

  	
   

  	
  Early May

  
	
   

  	
   

  	
   

  	
   

  
	
  4

  	
  OneBeacon

  	
   

  	
  End of May

  



 


	
   

  	
  Fees:

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Total Fee:

  	
   

  	
  $11,500

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Timing:

  	
   

  	
  4 months (February-May 2008)

  



 


Fees outlined in this memo are based on strategies,
processes and schedules that are agreed to by Small Army and OneBeacon,
including estimated timing provided in this document. Fee is based on project
completion no later than May 15, 2008 for NJSI and NJSI Insurance
Councilors and June 30, 2008 for Adirondack and OneBeacon. If the project
extends beyond this date and/or the scope evolves beyond this fee memo,
additional fees will be applied. If timing is delayed due to Small Army, no
additional fees will be applied.


 


Small Army’s fees do not include out-of-pocket
expenses (i.e., Flash  development,
video conversions, printing, production, photography, illustration, copies,
phone and fax) or studio costs (production management, photo re-touching and
color balancing) associated with this scope of work.


 


All other terms and conditions remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval: 

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date: 

  	
  3.17.08

  



 

















 


OneBeacon


PROJECT FEE MEMO


March 26, 2008 rev 1


 


The Services Agreement dated
March 29,  2007 between Small
Army, 20 Newbury Street, Boston, MA, 02116, and OneBeacon Insurance Group LLC,
One Beacon Lane, Canton, MA, 02021, is amended as follows:


 


Project:                     Quarterly Analytics Report


 


Overview;


 


In order to help OneBeacon better understand its website and most
effectively leverage the site to enhance its relationship with existing and
prospective customers, agents, and employees, Small Army will provide a
quarterly metrics report that contains:


 


1. Website traffic information
including:


 


a.     Overall traffic analysis


b.     Search engine traffic and keyword analysis


c.     Listing of key referral sites


d.     Website navigation summary


e.     Analysis of new data trends


f.      Measurement of offline and online marketing campaigns


 


2. Actionable
recommendations encompassing the following areas as appropriate:


 


a.     SEO keyword suggestions


b.     Suggested
referral site opportunities


c.     Website
enhancements based on user observations


 


Please note that implementation of recommendations
is not included as part of the report fee. Fees for implementation will be
scoped separately.


 


Fees and Timing


 


	
  Fee:

  	
  $5,500 per quarter for Quarterly Report

  
	
   

  	
  $3,500 for March Report

  
	
   

  	
   

  
	
  Timing:

  	
  March Report will be provided in April 2008

  
	
   

  	
  Q2 Report (April - June) deliver in July 2008

  
	
   

  	
  Q3 Report (July - Sept) deliver in Oct 2008

  
	
   

  	
  Q4 Report (Oct - Dec) deliver in Jan 2009

  



 

















 


The fees outlined in this proposal are based on
resources associated with the anticipated deliverables. Deliverables requested
above and beyond the outlined scope of work will be subject to additional fees,
discussed with you prior to commencement and approved in writing by OneBeacon.
Please note that the fees outlined in this proposal do not include
implementation of recommendations, separate fees will be determined at that
time.


 


Fees outlined in this memo are based on strategies, processes and
schedules that are agreed to by both Small Army and OneBeacon, including
estimated timing provided in this document.


 


Small Army’s fees do not include out-of-pocket
expenses (i.e., printing, production, photography, illustration, copies, phone
and fax) or studio costs (production management, photo re-touching and color
balancing) associated with this scope of work.


 


All other terms and conditions of the Services Agreement remain the
same.


 


PROJECT APPROVAL


 


	
  Client Approval: 

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date: 

  	
  3.28.08

  



 

















 


ONEBEACON and A.W.G Dewar


PROJECT FEE MEMO


Monday, April 07, 2008


 


This Statement of Work is a
part of and is hereby incorporated into the Services Agreement dated April 7,
2008 between Small Army, 20 Newbury Street, Boston, MA, 02118, and OneBeacon Insurance
Group LLC, One Beacon Lane, Canton, MA, 02021.


 


Project:                 A.W.G. Dewar Website
Maintenance


 


Overview:


 


With the successful migration of both the collegerefund.com
and tuitionrefundplan.com websites, Small
Army can also offer monthly website maintenance. Maintenance would include
updates to existing copy/content, removal or updates to external links, form
updates or modifications, review of current dropdown menus and functionality
and any other general maintenance items. Dewar would also like certain sections
of the site to be “open” for them to update on their own based on the existing
framework.


 


Maintenance would include up
to 40 hours for the first 3 months (April - June 2008).


 


	
  Total Fee:

  	
  $5,400/month, April - June 2008

  
	
  Timing:

  	
  3 months beginning April 2008

  



 


Monthly maintenance would be for the duration of April 2008
- June 2008. Any projects above and beyond the planned 40 hour maximum per
month will be billed at an hourly rate of $160.


 


Fees outlined in this memo are based on strategies,
processes and schedules that are agreed to by both Small Army and OneBeacon and
A.W.G Dewar, including estimated timing provided in this document.


 


Small Army’s fees do not include out-of-pocket
expenses (i.e., Flash development, video conversions, software purchases,
printing, production, photography, illustration, copies, phone and fax) or
studio costs (production management, photo re-touching and color balancing)
associated with this scope of work.


 


All other terms and conditions of the Services
Agreement remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval: 

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date: 

  	
  4.7.08

  



 

















 


OneBeacon


PROJECT FEE MEMO


April 23, 2008


 


This Statement of Work is part of and is hereby
incorporated into the Services Agreement dated March 29, 2007 between
Small Army, 20 Newbury Street, Boston, MA, 02116, and OneBeacon Insurance Group
LLC, One Beacon Lane, Canton, MA, 02021.


 


Project:  Skylands Mirror Site


 


Overview:


 


Small Army will be creating a mirror site that
resembles the NJSI Member Benefits site. The purpose of this build is to test
out OneBeacon’s billing and payment pages. We will be using the same database
and codebase which will be linking to the test billing and payment system. The
mirror site project assessment and fees are based upon the IT specification
document provided by OneBeacon IT and of what has already been created by Small
Army.


 


Fee:                                                       $1,400


 


Fees outlined in this memo
are based on strategies, processes and schedules that are agreed to by both
Small Army and OneBeacon, including estimated timing provided in this document.


 


Small Army’s fees do not include out-of-pocket
expenses (i.e., printing, production, photography, illustration, copies, phone
and fax) or studio costs (production management, photo re-touching and color
balancing) associated with this scope of work.


 


PROJECT APPROVAL


 


	
  Client Approval: 

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date: 

  	
  4.23.08

  



 

















 


ONEBEACON and A.W.G Dewar PROJECT FEE 

MEMO


Thursday, May 29, 2008


 


This Statement of Work is a part of and is hereby
incorporated into the Services Agreement dated May 28, 2008 between Small
Army, 20 Newbury Street, Boston, MA, 02116, and OneBeacon Insurance Group LLC,
One Beacon Lane, Canton, MA, 02021.


 


Project:                 A.W.G. Dewar Website
Maintenance


 


Overview:


 


With the successful migration of both the collegerefund.com
and tuitionrefundplan.com websites, Small Army can also offer monthly website
maintenance. Maintenance would include updates to existing copy/content,
removal or updates to external links, form updates or modifications, review of
current dropdown menus and functionality and any other general maintenance
items. Dewar would also like certain sections of the site to be “open” for them
to update on their own based on the existing framework.


 


Maintenance would include up to 20 hours per month
for the next 3 months (July - September 2008).


 


	
  Total Fee:

  	
  $2,800/month, July 1 - September 30, 2008

  
	
   

  	
   

  
	
  Timing:

  	
  3 months beginning July 1, 2008

  



 


Monthly maintenance would be
for the duration of July - September 2008. Any projects above and
beyond the planned 20 hour maximum per month will be billed at an hourly rate
of $150.


 


Fees outlined in this memo are based on strategies, processes and
schedules that are agreed to by both Small Army and OneBeacon and A.W.G Dewar,
including estimated timing provided in this document.


 


Small Army’s fees do not include out-of-pocket
expenses (i.e., Flash development, video conversions, software purchases,
printing, production, photography, illustration, copies, phone and fax) or
studio costs (production management, photo re-touching and color balancing)
associated with this scope of work.


 


All other terms and conditions of the Services
Agreement remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Helen Nover

  	
   

  	
  Date:  

  	
  6/17/08

  



 

















 


ONEBEACON


PROJECT FEE MEMO


June 26, 2008 r3


 


The Services Agreement dated March 29, 2007 between Small Army, 20 Newbury
Street, Boston, MA, 02116, and OneBeacon Insurance Group LLC, One Beacon Lane,
Canton, MA, 02021, is amended as follows:


 


Project:   Reciprocal
Site - NJSI Insurance Councilors


 


NJSI would like to resurrect
the website development for their silent underwriters, the Insurance
Councilors. The design, imagery, and functionality (both front and backend)
will be identical to the main NJSI website, however there would be new copy,
logo (provided by NJSI), and less overall site pages (approximately 20
pages).


 


Small Army will work with OneBeacon and NJSI to
complete development of the website and finalize any remaining copy or design
edits if necessary. Small Army will provide a staging/development site for
review and upon approval, Small Army will implement to the live site.


 


	
  Total Fee:

  	
  $2,000

  
	
  Timing:

  	
  complete by July 25, 2008 (pending the OneBeacon Customer Portal
  project live date of July 16, 2008)

  



 


Fees outlined in this memo are based on strategies,
processes and schedules that are agreed to by both Small Army and OneBeacon,
including estimated timing provided in this document. Fee is based on project
completion no later than August 8, 2008. If the project extends beyond
this date, additional fees will be applied.


 


Small Army’s fees do not include out-of-pocket
expenses (i.e., Flash development, video conversions, printing, production,
photography, illustration, copies, phone and fax) or studio costs (production
management, photo re-touching and color balancing) associated with this scope
of work.


 


All other terms and conditions remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date:  

  	
   

  



 

















 


OneBeacon and OneBeacon Professional Partners


PROJECT FEE MEMO


July 23, 2008 r3


 


This Statement of Work is part of and is hereby
incorporated into the Services Agreement dated March 29, 2007, between
Small Army, 20 Newbury Street, Boston, MA, 02118, and OneBeacon Insurance Group
LLC, One Beacon Lane, Canton, MA, 02021. This Statement of Work is for website
maintenance for OneBeacon Professional Partners, Inc. (“OBPP”), a
subsidiary of OneBeacon Insurance Group LLC.


 


Project:                OneBeaconPro.com Website Maintenance


 


Overview:


 


OneBeacon Professional Partners (OBPP) is affiliated
with the OneBeacon Insurance Group. Their operations promote quick, consistent
decision-making and superior service and is centralized in Avon, CT. Backed by
the financial strength of a leading company, they are focused on providing
specialty insurance products.


 


One way in which OneBeacon Professional Partners has
been able to effectively provide comprehensive plans and quality customer
service is through their website, onebeaconpro.com.


 


As OBPP’s new leadership reshapes their business
plan, they will need to update and introduce new products and services. These
updates consist of all copy edits (possibly posting PDFs) and creation of email
links, but do not require any redesign or IA at this time,


 


Maintenance would include up to 20 hours per month
for the next 3 months (August - October 2008). Should OBPP like to
begin projects in July (before the maintenance inception of August 1),
all work conducted in July will be applied to the August hours.
Maintenance rate will be discounted to $115/hour (from our standard blended
rate of $150/hour) since edits will only be for the aforementioned copy
updates.


 


	
  Fee:

  	
  $2,300/month for 3 months beginning August 1

  
	
   

  	
   

  
	
  Timing:

  	
  August - October 2008

  



 


To provide the most efficient and effective service,
Small Army will walk OBPP through our process such as use of our extranet and
how to request maintenance items through our online work requests.


 


The fees outlined in this proposal are based on resources associated
with the anticipated deliverables.


 

















 


Fees outlined in this memo are based on strategies, processes and
schedules that are agreed to by both Small Army, OneBeacon and OneBeacon
Professional Partners. Small Army’s fees do not include out-of-pocket expenses
(i.e., Flash, printing, production, photography, illustration, copies, phone
end fax) or studio costs (production management, photo re-touching and color
balancing) associated with this scope of work. All other terms and conditions
remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date:  

  	
  7.28.08

  



 
















 


ONEBEACON


PROJECT FEE MEMO


August 18, 2008


 


Project:                       OneBeacon Backend Billing
Modifications


 


Overview:


 


In the recent NJIC website redesign project, there
was a discovered requirement to store the member phone numbers in the database
as just numerals. Numerals were required because the billing system at Harbor
Payments requires the phone number in one specific format, which is different
than OneBeacon’s internal payment application. In order to fulfill this
requirement, the phone number field on the registration and update profile pages had
to be modified into a 3 field combination. Small
Army provided code that posted the phone number in the correct format to
billing based upon the user’s policy number. Work has been completed for NJIC,
but needs to be implemented into NJ Skylands, Adirondack and OneBeacon.com Customer Portal. The fee
includes implementation across all four websites, with NJIC already complete.


 


	
  Fees:

  	
  $3,750

  
	
   

  	
   

  
	
  Timing:

  	
  1-2 weeks

  



 


Fees outlined in this memo are based on strategies,
processes and schedules that are agreed to by both Small Army and OneBeacon,
including estimated timing provided in this document.


 


Small Army’s fees  do
not include out-of-pocket expenses (i.e., printing, production, photography,
illustration, copies, phone and fax) or studio costs (production management,
photo re-touching and color balancing) associated with this scope of work.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date:

  	
  6.22.08

  



 

















 


OneBeacon


PROJECT FEE MEMO


October 3, 2008


 


This Statement of Work is part of and is hereby
incorporated into the Services Agreement dated March 29, 2007, between
Small Army, 20 Newbury Street, Boston, MA, 02116, and OneBeacon Insurance Group
LLC, One Beacon Lane, Canton, MA, 02021.


 


Project:               Implementation of Style Sheets on
OneBeacon Applications


 


Overview:


 


OneBeacon has developed
applications to deal with the registration, enrollment and payment of OneBeacon
services. Small Army will work directly on OneBeacon’s internal servers to
apply appropriate look and feet to these already functioning applications.


 


Our fee is based on the following assumptions:


 


	
   

  	
  1.

  	
  These 3 applications together encompass approximately 8 total
  individual pages.

  
	
   

  	
   

  	
   

  
	
   

  	
  2.

  	
  Testing/QA – Small Army will work together with
  OneBeacon to test (and adjust) the applications prior to launch to ensure
  that all pages display as intended on applicable browsers. Applicable
  browsers include IE 6, IE 7, Firefox 3, and the most current version of
  Safari.

  
	
   

  	
   

  
	
  Fee:

  	
  $8,250 for planning, design
  and implementation of the website

  



 


	
   

  	
  Design

  	
   

  	
  $

  	
  500

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Project Management

  	
   

  	
  $

  	
  1,250

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Development

  	
   

  	
  $

  	
  6,500

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Total

  	
   

  	
  $

  	
  8,250

  	
   

  	
   

  



 


Timing: 4 weeks for registration, enrollment and
payment HTML stylesheets (planned completion date by Oct. 27, 2008, with
testing to begin Oct. 21. and with project approval no later than Oct. 3).


 


 Fees outlined
in this memo are based on strategies, processes and schedules that are agreed
to by both Small Army and OneBeacon. Small Army’s fees do not include
out-of-pocket expenses (i.e., Flash, printing, production, photography,
illustration, copies, phone and fax) or studio costs (production management,
photo re-touching and color balancing) associated with this scope of 


 

















 


work. All other terms and conditions remain
the same.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ David Bell

  	
   

  	
  Date:

  	
  10/6/08

  



 

















 


OneBeacon


PROJECT FEE MEMO


October 3, 2008 r3


 


This Statement of Work is part of and is hereby
incorporated into the Services Agreement dated March 29, 2007, between
Small Army, 20 Newbury Street, Boston, MA, 02116, and OneBeacon Insurance Group
LLC, One Beacon Lane, Canton, MA, 02021.


 


Project:       OneBeacon
Services Update


 


Overview:


 


OneBeacon Services would like to promote their broad
array of services online. These services can be purchased as stand-alone
products (as opposed to ancillary products). Some of these services are
preexisting offerings whereas others are new services - neither of which have
ever been promoted online. As OneBeacon Services develops and grows their
business plan, they will need to introduce new services.


 


Small Army will work with OneBeacon and OneBeacon
Services to include these services within the onebeacon.com website, specifically the Specialty business
subsection. Small Army will provide information architecture, project
management, design, HTML development, and QA/testing based on the following
assumptions:


 


	
  1.

  	
  Project Management - Small  Army
  will provide project management from inception to completion, including
  navigation recommendations for approximately 6-7 new service pages. The
  navigation will align with the existing navigation structure of
  onebeacon.com.

  
	
   

  	
   

  
	
  2.

  	
  Design - Designs will be identical to the existing OneBeacon.com
  brand look & feel and will leverage the existing design templates.
  Design guidance and enhancements will be provided on the
  registration/enrollment/payment stylesheets to ensure brand consistency and
  integrity.

  
	
   

  	
   

  
	
  3.

  	
  Development - Small Army will develop the 6-7 new service
  pages on Onebeacon.com.

  
	
   

  	
   

  
	
  4.

  	
  Testing/QA - Small Army will work together with OneBeacon to test
  (and adjust) the site prior to launch to ensure that all pages display
  as intended on applicable browsers. Applicable browsers are IE 6, IE  7, Firefox 3, and most current version
  of Safari.

  
	
   

  	
   

  
	
  5.

  	
  SEO/SEM - Small Army will
  provide a separate fee memo for search engine optimization and search engine
  marketing for this website. Fees for such work are not included here.

  



 

















 


	
  Fee:

  	
  $4,250 for planning,
  design and implementation of the website

  



 


	
   

  	
  Design

  	
   

  	
  $

  	
  1,500

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Project Management

  	
   

  	
  $

  	
  1,250

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Development

  	
   

  	
  $

  	
  1,500

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Total

  	
   

  	
  $

  	
  4,250

  	
   

  	
   

  



 


	
  Timing:

  	
  Frontend implementation of new onebeacon.com services page will
  begin directly following completion of the project to apply style sheets to
  the enrollment application. That project is expected to be complete by
  October 27th,
  this project will conclude one to two weeks after that date. Planning and
  design of the new public pages will begin upon project approval.

  
	
   

  	
   

  
	
   

  	
  Total timing of 5-6 weeks for full project completion

  



 


Fees outlined in this memo are based on strategies,
processes and schedules that are agreed to by both Small Army and OneBeacon.
Small Army’s fees do not include out-of-pocket expenses (i.e., Flash, printing,
production, photography, illustration, copies, phone and fax) or studio coats
(production management, photo re-touching and color balancing) associated with this scope of work. All other terms and  conditions remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Donna Deleo

  	
   

  	
  Date:

  	
  Oct 9, 2008

  



 

















 


ONEBEACON  and A.W.G Dewar


PROJECT FEE MEMO


Thursday, October 23, 2008


 


This Statement of Work is a part of and is hereby
incorporated into the Services Agreement dated March 29, 2007 between
Small Army, 20 Newbury Street, Boston, MA, 02116, and OneBeacon Insurance Group
LLC, One Beacon Lane, Canton, MA, 02021.


 


Project:                    A.W.G. Dewar Website
Maintenance


 


Overview:


 


With the successful migration of both the collegerefend.com
and tuitionrefundplan.com websites, Small Army can else offer monthly website
maintenance. Maintenance would include updates to existing copy/content,
removal or updates to external links, form updates or modifications, review of
current dropdown menus and functionality and any other general maintenance
items. Dewar would also like certain sections of the site to be “open” for them
to update on their own based on the existing framework.


 


Maintenance would include up to 15 hours per month
for the next 3 months (October -December 2008).


 


	
  Total Fee:

  	
  $2,100/month, October 1- December 31, 2008

  
	
   

  	
   

  
	
  Timing:

  	
  3 months beginning October 1, 2008

  



 


Monthly maintenance would be for the duration of October -
December 2008. Any projects above and beyond the planned 15 hour maximum
per month will be billed at an hourly rate of
$140.


 


Fees outlined in this memo are based on strategies,
processes and schedules that are agreed to by both Small Army and OneBeacon and
A.W.G Dewar, including estimated timing provided in this document.


 


Small Army’s fees do not include out-of-pocket
expenses (i.e., Flash development, video conversions, software purchases,
printing, production, photography, illustration, copies, phone and fax) or
studio costs (production management, photo re-touching and color balancing)
associated with this scope of work.


 


All other terms and
conditions of the Services Agreement remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date:

  	
  10.24.08

  



 
















 


OneBeacon


PROJECT FEE MEMO


January 13, 2009


 


This Statement of Work is part of and is hereby
incorporated into the Services Agreement dated March 29, 2007, between Small Army, 20 Newbury
Street, Boston, MA, 02116, and OneBeacon Insurance Group LLC, One Beacon Lane,
Canton, MA, 02021.


 


Project.                         OneBeacon Server Transition


 


Overview:


 


OneBeacon is transitioning all public websites to a
new web server at Hosting.com. Small Army has been asked to provide technical
consultation throughout this transition. Deliverables include Small Army
documenting how the web properties are to be transitioned to the new server.


 


Fee:           $2,500
for Technical Consultation


 


Fees outlined in this memo are based on strategies,
processes and schedules that are agreed to by both Small Army and OneBeacon.
Small Army’s fees do not include out-of-pocket expenses (i.e., Flash, printing,
production, photography, illustration, copies, phone and fax) or studio costs
(production management, photo re-touching and color balancing) associated with
this scope of  work. All other
terms and conditions remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date:

  	
   

  



 

















 


OneBeacon and A.W.G. Dewar


PROJECT FEE MEMO


Friday, February 20, 2009


 


This Statement of Work is part of and is hereby
incorporated into the Services Agreement dated March 29, 2007, between Small Army, 20 Newbury
Street, Boston, MA, 02116, and OneBeacon Insurance Group LLC, One Beacon Lane,
Canton, MA, 02021.


 


Project:                A.W.G. Dewar Website Maintenance


 


Overview:


 


With the successful migration of both the collegerefund.com
and tuitionrefundpian.com websites, Small Army can also offer monthly website
maintenance. Maintenance would include updates to existing copy/content,
removal or updates to external links, form updates or modifications, review of
current dropdown menus and functionality and any other general maintenance
items. Dewar would also like certain sections of the site to be “open” for them
to update on their own based on the existing framework.


 


Maintenance would include up to 15 hours pet month
for the next month (March 2009).


 


	
  Total Fee:

  	
  $2,100/month

  
	
   

  	
   

  
	
  Timing;

  	
  1 month beginning March 2009

  



 


Any projects above and beyond the planned 15 hour maximum per month
will be billed at an hourly rate of $140.


 


Small Army’s fees do not include out-of-pocket expenses (i.e., Flash
development, video conversions, software purchases, printing, production,
photography, illustration, copies, phone and fax) or studio costs (production
management, photo re-touching and color balancing) associated with this scope
of work.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Helen Nover

  	
   

  	
  Date:

  	
  February 24, 2009

  



 

















 


OneBeacon Newsroom


PROJECT FEE MEMO


May 14, 2009


 


This Statement of Work is part of and is hereby
incorporated into the Services Agreement dated March 29, 2007, between
Small Army, 20 Newbury Street, Boston, MA, 02116, and OneBeacon Insurance Group
LLC, One Beacon Lane, Canton, MA, 02021.


 


This Statement of Work Is for the information
architecture, design and development of an online newsroom for OneBeacon.com


 


Project:           OneBeacon.com
 Newsroom


 


Overview:


 


OneBeacon has the objective of creating a dynamic,
engaging virtual newsroom on OneBeacon.com which can serve as a robust resource
for journalists; highlighting key news stories and initiatives happening within
the company.


 


Small Army has worked with OneBeacon to audit the newsrooms of
competitors as well as leaders within other industries to assess the design
elements, special features and level of interactivity that currently exists.
This research provided best practices and inspirational ideas for the
development of OneBeacon.com’s newsroom.


 


Based on these reviews and discussions with the
client, Small Army will provide the information architecture, design and development
of an online newsroom incorporating the following elements:


 


·                  Clean, modern design


 


·                  Clear, easy-to-use
navigation


 


·                  Better use of imagery from
OneBeacon’s stock photo library


 


·                  Include media contacts,
management team bios and pictures, company fact sheet, organized press releases
and news stories, information on charitable efforts, calendar of events, link
to annual report


 


·                  Possible integration of
OneBeacon’s existing podcasts, video clips and RSS feed if available


 


·                  Include share functionality


 


·                  Recommendation for making
the news room more prominent in the navigation


 

















 


Small Army will work with OneBeacon to provide
information architecture, project management, graphic design, and
programming/development for the newsroom:


 


	
  1.

  	
  Information Architecture - Small Army will provide wireframes for
  each page of the newsroom with recommendations on what content should be
  incorporated and how it should be structured on the page. Additionally, Small
  Army will make a recommendation on adding the newsroom to the main
  navigation. The IA process includes time spent auditing other sites and
  reviewing with the client.

  
	
   

  	
   

  
	
  2.

  	
  Design - Designs will be based on the existing OneBeacon.com brand
  look & feel but Small Army will make suggestions for design elements
  and use of imagery that can enhance the newsroom and maximize visual appeal.
  Small Army will provide a design direction for the newsroom landing
  page and all sublevel pages with up to 2 rounds of revisions, as
  well as one design direction for incorporating the newsroom in the main
  navigation which can then be implemented an all site pages.

  
	
   

  	
   

  
	
   

  	
  One Beacon will supply all content, which Small Army will review and
  make minor editing suggestions as necessary.

  
	
   

  	
   

  
	
  3.

  	
  Development - Small Army will develop all newsroom pages and
  incorporate into the One Beacon.com site, inclusive of Quality Assurance
  testing to ensure that pages display as intended in all browsers and
  that all functionality is in working order.

  
	
   

  	
   

  
	
  Fee:

  	
  $10,500 for planning, design and development of
  the website as outlined in this memo. Small Army will apply OneBeacon’s
  credit of $3,750 to this job following approval, so remaining billable
  balance will be $6,750.

  



 


Timing:


·                  2- 4  weeks for information architecture,
including all reviews and approvals


·                  2- 4 weeks for Design,
including all reviews and approvals


·                  2-3 weeks for Development,
including all reviews and approvals


 


Total timing of 6-11 weeks for the project.


 


Upon approval of this fee memo, Small Army will
develop a formal schedule for OneBeacon approval.


 


Fees outlined in this memo are based on strategies, processes and
schedules that are agreed to by both Small Army and OneBeacon. Small Army’s
fees do not include out-of-pocket expenses (i.e., Flash programming, printing,
production, photography, illustration, copies, phone and fax) or studio costs
(production management, photo retouching and color balancing) associated with
this scope of work. All other terms and conditions remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date:

  	
  5.28.09

  



 

















 


OneBeacon and OneBeacon Professional Partners


PROJECT FEE MEMO


March 17, 2009


 


This Statement of Work is part of and is hereby
incorporated into the Services Agreement dated March 29, 2007, between
Small Army, 20 Newbury Street, Boston, MA, 02/16, and OneBeacon Insurance Group
LLC, One Beacon Lane, Canton, MA, 02021. This Statement of Work is for website
maintenance for OneBeacon Professional Partners, Inc. (“OBPP”), a
subsidiary of OneBeacon Insurance Group LLC.


 


Project:                                                        OneBeaconPro.com
and FirstMediaInc.com

Website Maintenance Q2, 2009 (April-June)


 


Overview:


 


OneBeacon Professional Partners (OBPP) is affiliated
with the OneBeacon Insurance Group. Their operations promote quick, consistent
decision-making and superior service and is centralized in Avon, CT. Backed by
the financial strength of a leading company, they are focused on providing
specialty insurance products.


 


One way in which OneBeacon Professional Partners has
been able to effectively provide comprehensive plans and quality customer
service is through their website, onebeaconpro.com.


 


As OBPP’s new leadership reshapes their business
plan, they will need to update and introduce new products and services. These
updates consist of all copy edits (possibly posting PDFs) and creation of email
links, but do not require any redesign, IA, or complex development at this
time.


 


Maintenance would include up to 20 hours per month for OBPP and 10
hours for FirstMediaInc.com (total 30 hours for both sites combined) for Q2,
2009. Maintenance rate will be discounted to $115/hour (from our standard blended
rate of $160/hour) since edits will only be for the aforementioned copy
updates.


 


	
  Fee:

  	
  $3,450/month for 3 months beginning April 1, 2009

  
	
   

  	
   

  
	
   

  	
  Total Q2 Fee: $10,350

  
	
   

  	
   

  
	
  Timing:

  	
  Q2. 2009 (April 1, 2009 - June 30, 2009)

  



 


The fees outlined in this proposal are based on resources associated
with the anticipated deliverables.


 

















 


Fees outlined in this memo are based on strategies,
processes and schedules that are agreed to by both Small Army, OneBeacon and
OneBeacon Professional Partners. Small Army’s fees do not include out-of-pocket
expenses (i.e., Flash, printing, production, photography, illustration, copies,
phone and fax) or studio costs (production management, photo re-touching and
color balancing) associated with this scope of work. All other terms and
conditions remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Chris Sparmer

  	
   

  	
  Date:

  	
  3/16/09

  



 

















 


OneBeacon


PROJECT FEE MEMO


Updated June 8, 2009


 


This Statement of Work is part of and is hereby
incorporated into the Services Agreement dated March 29, 2007, between
Small Army, 20 Newbury Street, Boston, MA, 02116, and OneBeacon Insurance Group
LLC, One Beacon Lane, Canton, MA, 02021.


 


Project:                   NJSI and Adirondack
Testimonial Template


 


Overview:


 


Small Army to design two templates for customer testimonials that will
be used when adding testimonials to the New Jersey Skylands (http://www.njsi.com)
and the Adirondack (http://www.aie-ny.com) websites. One template will reflect
the look and feel of the NJSI brand; the other will reflect the look and feel
of the Adirondack brand. Depending on a final decision in direction, Small Army
will also make design recommendations for an approach to testimonials on the
homepage and on a separate testimonial page.


 


Upon final approval of designs, Small Army will develop,
test and implement new pages for both sites. The client will be able to
add or edit testimonials by using the Content Management System.


 


Costs include two rounds of revisions and final approval of updates in
staging.


 


	
  Fee:

  	
  $3,000

  
	
   

  	
   

  
	
  Timing:

  	
  4-5 weeks

  



 


Fees outlined in this memo are based on strategies,
processes and schedules that are agreed to by both Small Army and OneBeacon,
including estimated timing provided in this document. Additional rounds of
revisions or delays in timing will increase the cost.


 


Small Army’s fees do not include out-of-pocket
expenses (i.e., printing, production, photography, illustration, copies, phone
and fax) or studio costs (production management, photo re-touching and color
balancing) associated with this scope of work.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/Donna Deleo

  	
   

  	
  Date:

  	
  June 8, 2009

  



 

















 


OneBeacon Header Redesign


PROJECT FEE MEMO


September 16, 2009


 


This Statement of Work is part of and is hereby incorporated into the
Services Agreement dated March 29, 2007,
between Small Army, 20 Newbury Street, Boston, MA, 02116, and OneBeacon
Insurance Group LLC, One Beacon Lane, Canton, MA, 02021.


 


This Statement of Work is for the re-design and development of the
header section of the OneBeacon.com website.


 


Project:                                                        OneBeacon.com
Header Re-design and Development


 


Overview:


 


OneBeacon has the objective of re-designing
the header of the OneBeacon.com website to achieve the following objectives:


 


·                  Move the logo to the upper
left hand corner for all pages


 


·                  For the homepage, re-design
the photo and navigation bar to make better use of space


 


·                  Ultimately, create a better
sense of space in the header and provide room for possible integration of search
functionality at a later time


 


Small Army will  undertake
the following tasks:


 


Design


 


·                  Create a list of recommended
changes (Word format) for OneBeacon approval


 


·                  Based on OneBeacon’s
approval of itemized list, Small Army will create one design approach and show
how it will be applied to the homepage and one sample sub-page. OneBeacon
will be given one round of review and feedback before final approval of the
design approach.


 


Development


 


Upon final approval of the design, Small Army will integrate the new
header into all HTML templates within the Content Management System. Small Army
plans to parallel path this development alongside finalizing the Virtual
Newsroom development to maximize efficiencies.


 

















 


	
  Agency Fee:

  	
  $1,800 inclusive of design, development and project
  management

  
	
   

  	
   

  
	
  Timing:

  	
  1-2 weeks

  



 


Fees outlined in this memo are based on strategies, processes and
schedules that are agreed to by both Small Army and OneBeacon. Small Army’s
fees do not include out-of-pocket expenses (i.e., Flash programming, printing,
production, photography, illustration, copies, phone and fax) or studio costs
(production management, photo retouching and color balancing) associated with
this scope of work. All other terms and conditions remain the same.


 


PROJECT APPROVAL


 


	
  Client Approval:

  	
  /s/ Carmen L. Duarte

  	
   

  	
  Date:

  	
  9.18.09