VGLI News 

Your Veterans’ Group Life Insurance 

Office of Servicemembers’ Group Life Insurance - OSGLI 

Volume 4, Fall 2010 

VGLI Chat try it today!

V eterans covered by VGLI are a mobile group that are always looking 

for faster, more current ways to communicate. To respond to your 

requests, OSGLI introduced VGLI Chat. Try VGLI Chat today!

VGLI Chat allows you to 

interact real time with a 

Contact Center Associate 

online. VGLI Chat is one 

of the many ways for you 

to contact OSGLI and get 

information on your VGLI 

account. 

To start a VGLI Chat 

session sign in to your 

VGLI Online account and 

click Chat Now on the 

Contact Us page. 

Schedule a Call 

Another feature recently added is Schedule a Call. We understand the 

importance and value of your time. This new option allows you to select 

the time for a Contact Center Associate to call you. Log on to your VGLI 

Online account today and try both of these new features. The new 

features are available during OSGLI business hours (see below). 

 VGLI Online 

Create your VGLI 

Online Account today 

Log on to: 

www.insurance.va.gov 

Select: 

Access your policy information 

online 

Under the VGLI column select: 

“access your policy information”

Select: 

Register Now 

Enter your: 

Social Security Number 

Last Name, and 

Control Number 

Your Control Number appears 

on your bill and most other 

correspondence from OSGLI 

(Do not use the 0001). 

With your VGLI Online you 

can... 

Pay your bill 

Update your beneficiaries 

Change your coverage amount 

Update your contact information 

Paying Your VGLI Premium 

Do you receive military retirement pay or VA compensation 

payments? You can have your VGLI premium deducted from either 

your military retirement pay or VA compensation payments. Apply for 

this service through your VGLI Online account or by calling the 

Contact Center. 

5 Ways to contact OSGLI

1. Email osgli.osgli@prudential.com (general information) 

 osgli.claims@prudential.com (claims information) 

2. Web VGLI Chat online available at: www.insurance.va.gov 

3. Phone 800-419-1473; 8:00 am to 5:00 pm, Eastern Time 

4. Fax 800-236-6142 (general); 877-832-4942 (claims) 

5. Mail OSGLI 

 PO Box 41618 

 Philadelphia, PA 19176-1618

Thank you for your service 
Volume 4, Fall 2010 

How important is your 

beneficiary designation? 

The most important decision was for you to enroll in 

VGLI. An equally important decision is who you wish to 

receive the VGLI benefit in the event of your death. 

That’s why it is so important for you to make sure your 

beneficiary designation is up to date. 

With every life event such as a marriage, divorce, or 

changes in your family, it is even more important to 

keep your beneficiary designation up to date. 

There are three easy ways to 

maintain your beneficiary 

designation: 

You can submit your 

beneficiary changes online from 

your VGLI account.

You can download 

Beneficiary Designation Form 

SGLV 8721 and mail it to 

OSGLI. 

Call OSGLI if you want the 

Beneficiary Designation Form 

SGLV 8721 mailed to you.

Things to remember about naming a beneficiary 

You can choose any beneficiary you want 

You can change your beneficiary at any time 

If your beneficiary is a Trust, the Trust documents are 

not needed until a claim is submitted. Please 

consult with a professional financial planner or estate 

planner to help you create these documents. 

How much life insurance 

do you need? 

 

Having the proper amount of life insurance can make the 

difference between a life of comfort or a life of financial 

struggles for your loved ones. 

But how much life Insurance is enough? 

VA has provided an Insurance Needs Calculator to help 

service members and Veterans estimate the amount of life 

insurance coverage they need to make sure their families 

are fully protected. 

The Insurance Needs Calculator allows you to enter your 

assets and expenses and provides you with an estimate of 

the amount of insurance coverage you should have. Unlike 

other commercial 

calculators, the VA’s 

Insurance Needs 

Calculator takes into 

account the special 

benefits that are 

available only to 

service members 

and Veterans, such 

as SGLI and VGLI. 

To further assist in 

planning, VA also provides a worksheet that allows you to 

compare VGLI coverage with commercial insurance plans, 

and a list of common insurance terms to help you when 

evaluating different types of insurance. These decisionmaking tools can assist you in learning more about life insurance and in identifying your insurance needs. You can 

find the link at: www.insurance.va.gov 

Remember, these tools are a good way to get started, but 

they are only a guide and not a substitute for a financial 

planner. 

Make sure 

your life 

insurance 

benefit is paid 

according to 

your wishes. 

Update Your 

Beneficiary 

Today! 

Help get VGLI closer to green and request future notices by email. 

Select the electronic notices option in your VGLI Online account. 

SAVE UP TO 5% ON YOUR VGLI PREMIUM

Save between 2.5% and 5% by changing 

your VGLI Billing Frequency. 

You can change your Billing Frequency 

online or by calling Customer Service 

Example: For a VGLI member between 

the ages of 30-34 with $400,000 in VGLI 

coverage, the annual savings is $24.00 

If you pay quarterly, semi-annually or 

annually, your current billing statement already reflects this discount. Example above is for ages 30-34. 

Payment 

Options

Premium 

(without discount) Discount Premium (with discount)

Annual 

Savings

Monthly $40.00 0.00% $40.00 $0.00

Quarterly $120.00 2.50% $117.00 $12.00

Semiannually $240.00 3.75% $231.00 $18.00

Annually $480.00 5.00% $456.00 $24.00

Thank you for your service