**Scheduling Requests for the U.S. Secretary of Education**

**On this page:**
- General Questions
- Financial Aid
- Fraud, Waste & Abuse
- Research & Statistics
- Civil Rights

----

## Telecommunication Relay Services (TRS)

If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

----

## Notice of Language Assistance

The Department offers language assistance in more than 170 languages, including

English | español | 中文: 繁體版 | Việt-ngữ | 한국어 | Tagalog | Русский

----

## General inquiries, and Questions About the Department (ED) or Education Policy 

| **Information Resource Center** | Call: 1-800-USA-LEARN (1-800-872-5327)or202-401-2000 in the D.C. metropolitan area

Speakers available in Spanish and more than 170 languages. |
|---------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------|
| **Frequently Asked Questions**  | Visit: www.ed.gov/answers

Preguntas y respuestas frecuentes                                                                                   |
| **Mailing address**             | U.S. Department of Education400 Maryland Avenue, SWWashington, D.C. 20202                                                                      |

### State Contacts — for state education questions

| **Education agencies in your state**, including:- State Department of Education
- Higher Education Agency
- Special Education Agency
- Adult Education Agency | Visit: State Contacts and InformationFinancial Aid Information
**Federal Student Aid Information Center**
- Information about federal student aid programs
- help with completing the  Free Application for Federal Student Aid
- general information about your current federal student loans
- loan consolidation

Call: 1-800-4FED-AID (1-800-433-3243) orTTY: 1-800-730-8913Spanish speakers are available (se habla español). 

**Default Resolution Group**- Borrowers whose loans are in default
- Debt collection services 
- Wage or tax refund garnishment

Call: 1-800-621-3115
**Additional Information**Visit: Federal Student Aid Contact UsFraud, Waste & Abuse
The **Office of the Inspector General (OIG)** investigates fraud, waste, or abuse involving:
- federal student aid funds
- lending institutions and collection agencies
- Department of Education funds or programs (and funding recipients)
- contractors or employees

Anyone knowing of such fraud, waste, or abuse should contact us.

Complaints may be submitted anonymously via- online complaint form
- OIG Hotline homepage
- facsimile or U.S. Postal mail

Questions? Call: 1-800-MIS-USED (1-800-647-8733)
Research & Statistics
The **National Library of Education** in the Institute of Education Sciences maintains education statistics and education research information.
Call: 202-205-5015.Email: AskaLibrarian@ed.gov

**Educational Resources Information Center (ERIC)**, a digital library of education research and information.

Call 1-800-LET-ERIC (1-800-538-3742) Visit: eric.ed.gov.
Civil Rights Hotline
Report education discrimination on the basis of race, sex, disability, & more to the **Office for Civil Rights (OCR)**

Request information on civil rights compliance programs, procedures for filing discrimination complaints.

Request access to civil rights regulatory and policy documents.

Call: 1-800-421-3481 or Telecommunication Relay Services (TRS)  Email: ocr@ed.govVisit: The OCR Contact Us page for the enforcement office serving your area or use the OCR Electronic Complaint Form.

**Submitting CRDC Data Quality Concern**

Civil Rights Data Collection (CRDC) is a mandatory biennial collection of district-and school-level data.

Access CRDC data at https://ocrdata.ed.gov.

Submit a CRDC data quality concern: email ocrdata@ed.govand include “CRDC Data Quality Concern” in subject heading. 
Our Locations
The Department is headquartered in Washington, D.C.:
Headquarters
**Lyndon Baines Johnson (LBJ)**Department of Education Building400 Maryland Ave, SWWashington, DC 20202

**Potomac Center Plaza (PCP)**550 12th Street, SWWashington, DC 20202
**Union Center Plaza (UCP)**830 1st Street, NEWashington, DC 20202  Last Modified: 06/08/2023     |
|---------------------------------------------------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|