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                                                                   Exhibit 10.27


                                    AMENDMENT


         THIS AMENDMENT ("Amendment"), is made by and between John R. Macso
("Mr. Macso") and FirstMerit Corporation, its subsidiaries and affiliates
("FirstMerit" or "Employer").


                              W I T N E S S E T H:

         WHEREAS, Mr. Macso and FirstMerit previously entered into a
Reassignment Agreement and Release (the "Agreement"), and a Multi-Year
Non-Qualified Stock Option Agreement ("Stock Option"); and

         WHEREAS, the parties desire to amend such agreements to clarify the
language contained therein.


         NOW, THEREFORE, in consideration of the premises and promises contained
herein, Mr. Macso and the Employer agree as follows:


                  1. AMENDMENT OF AGREEMENT. Section 8 of the Agreement is
hereby deleted in its entirety and the following inserted as if fully written
out therein:

                  8. STOCK OPTIONS. Mr. Macso has been granted certain unvested
         stock options ("Unvested Options") pursuant to the Stock Option
         Agreement dated August 5, 1999. (Exhibit "B") Mr. Macso and FirstMerit
         agree that of the Unvested Options granted on February 18, 1999, 16,000
         shares will vest on February 18, 2000, and 16,000 shares will vest on
         February 18, 2001. An additional 16,000 shares of Unvested Options (the
         "Final Third") will vest on February 18, 2002 if, and only if, MCI
         achieves a target net operating income ("NOI") as determined by
         FirstMerit in each of the years 2000 and 2001. In the event that MCI
         attains the target NOI for either 2000 or 2001, but not both, then only
         5,000 of the Final Third will vest on February 18, 2002 and the
         remaining 11,000 will vest on August 18, 2008. If MCI does not attain
         the target NOI in either year 2000 or 2001, then the Final Third will
         vest on August 18, 2008. In the event that MCI fails to achieve the NOI
         in any given year due solely to extraordinary events, then the Chairman
         and CEO of FirstMerit may, in his sole discretion, vest any or all of
         the Unvested Options prior to August 18, 2008. Further, Mr. Macso
         forfeits, surrenders, and forever waives all rights to any of the
         24,000 Performance Vested Stock Options which he was previously granted
         on February 18, 1999.

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                  2. AMENDMENT OF STOCK OPTION AGREEMENT. Sections 3.a. and 3.b.
of the Stock Option are hereby deleted in their entirety and the following
inserted as if fully written out therein:


                  3.       Period of Option.

                  a.       Shares granted as part of this option may not be
                           purchased until such time as they become exercisable.
                           Once such shares become exercisable, all or any part
                           of such shares may be purchased at any time within
                           ten (10) years of the date of grant, except as
                           otherwise provided in Section 8 of this Agreement.

                  b.       One-third of this option, 16,000 shares, shall become
                           exercisable on February 18, 2000 and one-third of
                           this option, 16,000 shares, shall become exercisable
                           on February 18, 2001. If the net operating income
                           ("NOI") of Mobile Consultants, Inc. ("MCI"), a
                           wholly-owned subsidiary of the Company, equals or
                           exceeds the targeted NOI established for MCI by the
                           Company for both calendar year 2000 and calendar year
                           2001, then the final one-third of this option, 16,000
                           shares, shall become exercisable on February 18,
                           2002. If the NOI of MCI equals or exceeds the
                           targeted NOI established for MCI by the Company for
                           either calendar year 2000 or calendar year 2001, but
                           not both such calendar years, then this option shall
                           become exercisable on February 18, 2002 with respect
                           to only 5,000 of the final 16,000 shares, and on
                           August 18, 2008 with respect to the remaining 11,000
                           that are subject to this option. If the NOI of MCI is
                           less than the targeted NOI established for MCI by the
                           Company for both calendar year 2000 and calendar year
                           2001, then the Optionee's option to purchase the
                           final 16,000 shares that are subject to this option
                           shall become exercisable on August 18, 2008.
                           Notwithstanding the foregoing, if the Chairman and
                           CEO of the Company determines, in his sole
                           discretion, that the failure of MCI to equal or
                           exceed its targeted NOI in calendar year 2000 or
                           calendar year 2001 is due to extraordinary
                           circumstances, then the Chairman and CEO of the
                           Company may, in his sole discretion, grant to the
                           Optionee the right to exercise this option with
                           respect to any or all of the final 16,000 shares that
                           are subject to this option prior to August 18, 2008.
                           NOI shall be determined in accordance with generally
                           accepted accounting principles applied consistently
                           with the Company's past practices.


         3. NO FURTHER AMENDMENTS. Except as specifically provided for in this
Amendment, no further amendments or modifications of the Agreement or Stock
Option are intended or


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contemplated by the parities by this Amendment.

         4. GOVERNING LAW. This Amendment shall be governed by and construed in
accordance with the substantive laws of the State of Ohio without reference to
principles of conflicts of law.

         IN WITNESS WHEREOF, this Amendment has been executed by the parties to
be effective as of August 3 or August 5, 1999, as applicable.




Date: March 8, 2000                          /s/  John R. Macso
                                             ------------------
                                             John R. Macso



                                             FIRSTMERIT CORPORATION


Date: March 9, 2000                          By: /s/ Christopher Mauer
                                             -------------------------

                                       Its: EXEC. VICE PRESIDENT-HUMAN RESOURCES
                                           -------------------------------------