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[Federal Register Volume 86, Number 14 (Monday, January 25, 2021)]
[Notices]
[Pages 6992-6996]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-01526]

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DEPARTMENT OF VETERANS AFFAIRS

Privacy Act of 1974; Systems of Records

AGENCY: Department of Veterans Affairs (VA).

ACTION: Notice of Amendment to System of Records.

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SUMMARY: As required by the Privacy Act of 1974, notice is hereby given 
that the Department of Veterans Affairs is amending the system of 
records currently entitled ``Veterans, Dependents of Veterans, and VA 
Beneficiary Survey Records (43VA008)'' as set forth in the Federal 
Register. VA is amending the System Manager, Notification Procedure, 
organizational information, updating existing Routine Uses to use VA 
standard language and adding Handbook for Secure Connections 6513. VA 
is republishing the system notice in its entirety.

DATES: This amended system of record will be effective February 24, 
2021.

ADDRESSES: Written comments concerning the proposed amended system of 
records may be submitted by: Mail or hand-delivery to Director, 
Regulations Management (02REG), Department of Veterans Affairs, 810 
Vermont Avenue NW, Room 1068, Washington, DC 20420; fax to (202) 273-
9026; or email to http://www.Regulations.gov. All comments received 
will be available for public inspection in the Office of Regulation 
Policy and Management, Room 1063B, between the hours of 8:00 a.m. and 
4:30 p.m., Monday through Friday (except holidays). Please call (202) 
461-4902 (this is not a toll-free number) for an appointment.

FOR FURTHER INFORMATION CONTACT: Office of Enterprise Integration 
(OEI), Privacy Officer, U.S. Department of Veterans Affairs, 810 
Vermont Ave. NW, Washington, DC 20420; telephone (202) 461-5800.

SUPPLEMENTARY INFORMATION: In the Routine Use Section existing language 
has been updated using approved VA language. No new routine uses have 
been added. Update included disaggregating previous Routine Use Four 
(4) for research and separating out the provision for matching with 
other federal agencies. This federal matching provision is Routine Use 
Number Five (5). Other Routine Uses have been renumbered.
    In the System Location Section, the office has been amended from 
the Data Development and Analysis Service to the Office of Data 
Governance and Analysis, (008B1). To incorporate other organizational 
changes the System Manager has been changed to the Executive Director 
for Data Governance and Analysis. Also, the name of the Austin storage 
location has changed from Austin Automation Center to Austin 
Information Technology Center. Finally, the last sentence in the System 
Location Section has been amended for clarity to ``records necessary 
for a contractor to perform under a VA-approved contract are located at 
the respective contractor's facility.''
    In the Authority for Maintenance of the System Section, Public Law 
108--454 of 2004 has been removed. This Public Law authorized survey 
research for reporting requirements in Sections 211 and 805 that have 
expired.
    In the Record Source Categories, language has been updated to 
include Centers for Medicare and Medicaid Services (CMS) to the list of 
entities from which information may be obtained.
    The Policies and Practices for Storage have been amended to include 
the complete name and address of the OEI server location to be used for 
data storage at the VA Austin Information Technology Center, 615 
Woodward St., Austin, TX 78772. Further, VA has replaced rescinded 
Directive 6504 with its replacements, VA Handbook 6500, Information 
Security Program, and added Handbook 6513 Secure Connections.
    In paragraph One (1) of the Physical, Procedural and Administrative 
Safeguards Section, the Health Insurance Portability and

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Accountability Act has been clarified. In the paragraph Two (2) a VA 
organizational change edit was made to the Office of Operations, 
Security, and Preparedness and this paragraph was updated to reflect 
the current practice of storing data in a protected server environment.
    In the Safeguards Section language has been updated. In paragraph 
Four (4) Directive 6504 has been replaced with VA Handbook 6500, 
Information Security Program to update and clarify security policy. 
Data handling to include both health and non-health data has been 
clarified.
    The Safeguards section has included additional updates. 
Specifically, in the Safeguards Section Paragraph Five (5) Memorandum 
of Understanding (MOU) has been added to the possible agreements' types 
used to protect information. In addition, in Safeguards Section 
Paragraph Seven (7) update has been made to clarify and update the 
practice of using secure servers for data handling and analysis. 
Finally, in Section (8) language is updated and clarified to address 
access to record level files and related statistical software code as 
underlying survey data and resources.
    In the System Manager(s) and Address(es) and Notification Procedure 
Sections, the office name has been amended from the Office of Policy 
and Planning, to the successor organization named the Office of 
Enterprise Integration (008). Titles of responsible System Notice 
officials in the new organization have been updated. Additionally, 
minor edits have been made to the System Notice for clarity, grammar, 
punctuation, and style. These changes are not substantive, and 
consequently, are not further discussed or enumerated.
    The Report of Intent to Amend a System of Records Notice and an 
advance copy of the System Notice have been sent to the appropriate 
congressional committees and to the Director of the Office of 
Management and Budget (OMB) as required by 5 U.S.C. 552a(r) (Privacy 
Act) and guidelines issued by OMB (65 FR 77677), December 12, 2000.

Signing Authority

    The Senior Agency Official for Privacy, or designee, approved this 
document and authorized the undersigned to sign and submit the document 
to the Office of the Federal Register for publication electronically as 
an official document of the Department of Veterans Affairs. James P. 
Gfrerer, Assistant Secretary of Information and Technology and Chief 
Information Officer, approved this document on April 30, 2020 for 
publication.

    Dated: January 19, 2021.
Amy L. Rose,
Program Analyst, VA Privacy Service, Office of Information Security, 
Office of Information and Technology, Department of Veterans Affairs.
43VA008

SYSTEM NAME:
    Veterans, Dependents of Veterans, and VA Beneficiary Survey 
Records--VA.

SYSTEM LOCATION:
    Location for electronic records are stored on the Department of 
Veterans Affairs' secured servers housed at VA's Austin Information 
Technology Center, 1615 Woodward St., Austin, TX 78772. Records 
necessary for a contractor to perform under a VA-approved contract are 
located at the respective contractor's facility.

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
    5 U.S.C. 306, 38 U.S.C. 527.

PURPOSE(S):
    The purpose of this system of records is to collect data about the 
characteristics of America's Veteran, Servicemember, family member, and 
beneficiary populations through surveys that may be augmented with 
information from several existing VA systems of records and with 
information from non-VA sources to:
    1. Conduct statistical studies and analyses relevant to VA programs 
and services;
    2. Plan and improve services provided;
    3. Decide about VA policies, programs, and services;
    4. Study the VA's role in the use of VA and non-VA benefits and 
services; and
    5. Study the relationship between the use of VA benefits and 
services and the use of related benefits and services from non-VA 
sources. These types of studies are needed for VA to forecast future 
demand for VA benefits and services.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
    (1) Veterans,
    (2) Family members of Veterans,
    (3) Military Servicemembers,
    (4) Family members of Servicemembers, and
    (5) Other VA beneficiaries.

RECORD SOURCE CATEGORIES:
    The categories of records in the system may include:
    1. Personal identifiers (e.g., respondents' names, addresses, phone 
numbers, social security numbers, employer identification numbers);
    2. Demographic and socioeconomic characteristics (e.g., date of 
birth, sex, race/ethnicity, education, marital status, employment and 
earnings, financial information, business ownership information);
    3. Military service information (e.g., military occupational 
specialties, periods of active duty, branch of service including 
National Guard or Reserves, date of separation, rank);
    4. Health status information (e.g., diagnostic, health care 
utilization, cost, and third-party health plan information);
    5. Benefit and service information (e.g., data on transition 
assistance services, VA medical and other benefit eligibility, 
awareness, knowledge, understanding, and use; data on access and 
barriers to VA benefits or services; data about satisfaction with VA 
outreach, benefits, or services);
    6. The records may also include information about Department of 
Defense (DoD) military personnel from DoD files (e.g., utilization 
files that contain inpatient and outpatient medical records, and 
eligibility files from the Defense Eligibility Enrollment Reporting 
System (DEERS));
    7. The records may include information on Medicare beneficiaries 
from Centers for Medicare and Medicaid Services (CMS), and its 
predecessor, the Health Care Financing Administration (HCFA), that are 
contained in databases (e.g., Denominator file identifies the 
population being studied; Standard Analytical files on inpatient, 
outpatient, physician supplier, nursing home, hospice, home care, 
durable medical equipment; and Group and other Health Plans).

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES 
OF USERS AND THE PURPOSE OF SUCH USES:
    To the extent that records contained in the system include 
information protected by Title 45, Code of Federal Regulations (CFR), 
Parts 160 and 164 (i.e., individually identifiable health information), 
and 38 U.S.C. 7332 (i.e., medical treatment information related to drug 
abuse, alcoholism, or alcohol abuse, sickle cell anemia, or infection 
with the human immunodeficiency virus, that information cannot be 
disclosed under a routine use unless there is also specific statutory 
authority in 38 U.S.C. 7332 and regulatory authority in 45 CFR parts 
160 and 164 permitting disclosure).
    1. NARA & GSA. VA may disclose information from this system to the 
National Archives and Records

[[Page 6994]]

Administration (NARA) and General Services Administration (GSA) in 
records management inspections conducted under title 44, U.S.C.
    2. Contractors. VA may disclose information from this system of 
records to individuals, organizations, private or public agencies, or 
other entities or individuals with whom VA has a contract or agreement 
to perform such services as VA may deem practicable for the purposes of 
laws administered by VA, in order for the contractor, subcontractor, 
public or private agency, or other entity or individual with whom VA 
has a contract or agreement to perform services under the contract or 
agreement.
    3. Law Enforcement. VA may, on its own initiative, disclose 
information in this system, except the names and home addresses of 
veterans and their dependents, which is relevant to a suspected or 
reasonably imminent violation of law, whether civil, criminal or 
regulatory in nature and whether arising by general or program statute 
or by regulation, rule or order issued pursuant thereto, to a Federal, 
state, local, tribal, or foreign agency charged with the responsibility 
of investigating or prosecuting such violation, or charged with 
enforcing or implementing the statute, regulation, rule or order. On 
its own initiative, VA may also disclose the names and addresses of 
veterans and their dependents to a Federal agency charged with the 
responsibility of investigating or prosecuting civil, criminal or 
regulatory violations of law, or charged with enforcing or implementing 
the statute, regulation, rule or order issued pursuant thereto.
    4. Research. VA may disclose information from this system to a 
Federal agency for the conduct of research and data analysis to perform 
a statutory purpose of that agency upon the prior written request of 
that agency, provided that there is legal authority under all 
applicable confidentiality statutes and regulations to provide the data 
and VA has determined prior to the disclosure that VA data handling 
requirements are satisfied.
    5. Federal Agencies for Computer Matches. VA may disclose limited 
individual identification information to another Federal agency from 
this system for the purpose of matching and acquiring information held 
by that agency for VA to use for the purposes stated for this system of 
records.
    6. Congress. VA may disclose information from the record of an 
individual in response to an inquiry from the congressional office made 
at the request of that individual.
    7. Litigation. VA may disclose information from this system of 
records to the Department of Justice (DoJ), either on VA's initiative 
or in response to DoJ's request for the information, after either VA or 
DoJ determines that such information is relevant to DoJ's 
representation of the United States or any of its components in legal 
proceedings before a court or adjudicative body, provided that, in each 
case, the agency also determines prior to disclosure that release of 
the records to the DoJ is a use of the information contained in the 
records that is compatible with the purpose for which VA collected the 
records. VA, on its own initiative, may disclose records in this system 
of records in legal proceedings before a court or administrative body 
after determining that the disclosure of the records to the court or 
administrative body is a use of the information contained in the 
records that is compatible with the purpose for which VA collected the 
records.
    To determine whether to disclose records under this routine use, VA 
will comply with the guidance promulgated by the Office of Management 
and Budget in a May 24, 1985, memorandum entitled ``Privacy Act 
Guidance--Update,'' currently posted at http://www.whitehouse.gov/omb/inforeg/guidance1985.pdf.
    8. Data breach response and remedial efforts. VA may, on its own 
initiative, disclose information from this system to appropriate 
agencies, entities, and persons when (1) VA suspects or has confirmed 
that the integrity or confidentiality of information in the system of 
records has been compromised; (2) the Department has determined that as 
a result of the suspected or confirmed compromise there is a risk of 
embarrassment or harm to the reputations of the record subjects, harm 
to economic or property interests, identity theft or fraud, or harm to 
the security, confidentiality, or integrity of this system or other 
systems or programs (whether maintained by the Department or another 
agency or entity) that rely upon the potentially compromised 
information; and (3) the disclosure is to agencies, entities, or 
persons whom VA determines are reasonably necessary to assist or carry 
out the Department's efforts to respond to the suspected or confirmed 
compromise and prevent, minimize, or remedy such harm.

POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
    VA sensitive information that includes health information is stored 
on a segregated secure server. For data match purposes and data 
storage, all databases are placed on secured servers located at the 
following location: VA's Austin Information Technology Center, 615 
Woodward St., Austin, TX 78772. Information that resides on a 
segregated server is kept inside a restricted network area behind 
cipher-locked doors with limited access. Requestors of stored health 
and non-health information within VA, or from external individuals, 
contractors, organizations, and/or agencies with whom VA has a contract 
or agreement, must provide an equivalent level of security protection 
and comply with current VA policies and procedures for storage and 
transmission as codified in VA directives such as but not limited to VA 
Handbook 6500, Information Security Program and Handbook 6513 Secured 
Connections.

POLICIES AND PRACTICES FOR RETRIEVABILITY OF RECORDS:
    Health care information is kept separate from individual 
identifiers for survey data. Unique codes are assigned to individual 
health information. A codebook for decoding is stored on a secure 
server for name, social security number or other assigned identifiers 
of the individuals on whom they are maintained. These survey records 
may be retrieved by name, address, social security number, date of 
birth, military service number, claim or file number, DoD 
identification numbers, or other personal identifiers.

POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
    Records are maintained and disposed of in accordance with the 
records disposition authority approved by the Archivist of the United 
States and the National Archives and Records Administration (NARA) and 
published in Agency Records Control Schedules. If the Archivist has not 
approved disposition authority for any records covered by the system 
notice, the System Manager will take immediate action to have the 
disposition of records in the system reviewed in accordance with VA 
Handbook 6300.1, Records Management Procedures. The records may not be 
destroyed until VA obtains an approved records disposition authority. 
See Records Control Schedule (RCS) 10-1 May 2016 for further detailed 
guidance. OEI destroys electronic files when no longer needed for 
administrative, legal, audit, or other operational purposes consistent 
with the Record Control Schedule. In accordance with 36 CFR 1234.34, 
Destruction of Electronic Records, ``electronic records may be 
destroyed

[[Page 6995]]

only in accordance with a records disposition schedule approved by the 
Archivist of the United States, including General Records Schedules.''

PHYSICAL, PROCEDURAL AND ADMINISTRATIVE SAFEGUARDS:
    1. This list of safeguards furnished in this System of Record is 
not an exclusive list of measures that have been, or will be taken to 
protect individually-identifiable information. The Health Insurance 
Portability and Accountability Act (HIPAA) provides guidelines for 
protecting health information that will be followed by adopting health 
care industry best practices and the reporting of breaches in order to 
provide adequate safeguards. Further, VA policy directives that specify 
the standards that will be applied to protect health information will 
be reviewed by VA staff and contractors through mandatory data privacy 
and security training.
    2. Access to data servers and storage areas is restricted to 
authorized VA employee or contract staffs who are cleared to work by 
the Office of Operations, Security, and Preparedness. Access to the OEI 
data servers used for storage is restricted and protected by access 
codes. Health information file areas are locked after normal duty 
hours. VA facilities are protected from outside access by the Federal 
Protective Service and/or other security personnel.
    3. Access to health information provided by the Veterans Health 
Administration (VHA) pursuant to a Business Associate Agreement (BAA) 
is restricted to those OEI employees and contractors who have a 
business need for the information in the performance of their official 
duties. As a general rule, full sets of health care information are not 
provided for use unless authorized by the System Manager. File extracts 
provided for specific official uses will be limited to contain only the 
information fields needed for the analysis. Data used for analyses will 
have individual identifying characteristics removed whenever possible.
    4. Security complies with applicable Federal Information Processing 
Standards (FIPS) issued by the National Institute of Standards and 
Technology (NIST). Health and non-health information files containing 
unique identifiers such as social security numbers are encrypted to 
NIST-verified FIPS 140-2 standard or higher for storage, transport, or 
transmission. Any health information files transmitted on laptops, 
workstations, data storage devices or media are encrypted. Record level 
files are kept encrypted at all times except when data is in immediate 
use. These methods are applied in accordance with HIPAA regulations [45 
CFR 164.514] and VA Handbook 6500, Information Security Handbook.
    5. Contractors and their subcontractors are required to maintain 
the same level of security as VA staff for health care information that 
has been disclosed to them. Any data disclosed to a contractor, or use 
of a subcontractor to perform authorized analyses, requires use of Data 
Use Agreements (DUAs) or Memorandum of Understanding (MOU), Non-
Disclosure Statements and Business Associates Agreement (BAA) to 
protect health information. Unless explicitly authorized in writing by 
the VA, sensitive or protected data made available to the contractor 
and subcontractors shall not be divulged or made known in any manner to 
any person. Other Federal or state agencies requesting health care 
information need to provide agreements to protect data.
    6. The OEI work area is accessed for business-only needs. A limited 
amount of data is stored in a combination-protected safe which is 
secured inside a limited access room. Direct access to the safe is 
controlled by select individuals who possess background security 
clearances. Only a few employees with strict business needs or ``need-
to-know'' access and completed background checks will ever handle the 
data once it is removed from the safe for data match purposes.
    7. Data matches, analysis, and storage are conducted primarily on 
secured servers located in Austin, TX, which are housed in a restricted 
access network area with appropriate locking devices. Access to such 
records are controlled by three measures: The application of a VA 
security identification card coded with special permissions network 
area's key pad; the proper input of a series of individually-unique 
passwords/codes by a recognized user; and the entrance of those select 
individuals for the performance of their official information 
technology-related duties.
    8. Access to Automated Data Processing (ADP) files, record level 
files and related statistical software code is controlled by using an 
individually-unique pin number or password entered in combination with 
a Personally Identifiable Variable (PIV) card or other information.
    9. Access to VA facilities where identification codes, passwords, 
security profiles and information on possible security violations are 
maintained is controlled at all hours by the Federal Protective 
Service, VA, or other security personnel and security access control 
devices.
    10. Public use files prepared for purposes of research and analysis 
are purged of personal identifiers.
    11. Paper records, when they exist, are maintained in a locked room 
at the Washington National Records Center or at designated locations 
identified in this System Notice. The Federal Protective Service 
protects paper records from unauthorized access.

SYSTEM MANAGER(S) AND ADDRESS(ES):
    OEI's System Manager is Kshemendra Paul, Executive Director, Office 
of Enterprise Integration, Data Governance and Analytics (008B1), VA 
Central Office, 810 Vermont Ave. NW, Washington, DC 20420, 202-461-
1052, [email protected].

RECORD ACCESS PROCEDURE:
    An individual who wants to determine whether the Director, National 
Center for Veterans Analysis and Statistics (008B1) is maintaining a 
record under the individual's name or other personal identifier, or 
wants to determine the content of such records must submit a written 
request to the Director, National Center for Veterans Analysis and 
Statistics, Office of Enterprise Integration, (008B1), VA Central 
Office, 810 Vermont Ave. NW, Washington, DC 20420. The individual 
seeking this information must prove his or her identity and provide the 
name of the survey in question, approximate date of the survey, social 
security number, full name, and date of birth, telephone number, and 
return address. All inquiries must reasonably identify the health care 
information involved and the approximate date that medical care was 
provided.

CONTESTING RECORD PROCEDURES:
    (See Records Access Procedures.)

NOTIFICATION PROCEDURE:
    A Veteran who wishes to determine whether a record is being 
maintained by the Office of Enterprise Integration under his or her 
name or other personal identifier or wishes to determine the contents 
of such records should submit a written request or apply in person to: 
(1) Executive Director, Office of Enterprise Integration, (008B), VA 
Central Office, 810 Vermont Ave. NW, Washington, DC 20420. (2) 
Director, National Center for Veterans Analysis and Statistics, Office 
of Enterprise Integration, (008B1), VA Central Office, 810 Vermont Ave. 
NW, Washington, DC 20420. Inquiries should include the individual's 
full name and social security number.

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EXEMPTIONS PROMULGATED FOR THE SYSTEM:
    None.

[FR Doc. 2021-01526 Filed 1-22-21; 8:45 am]
BILLING CODE 8320-01-P
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