Federal Register / Vol. 86, No. 20 / Tuesday, February 2, 2021 / Notices 7923 

Providing the Highest Quality Whole 

Health Care (Quality) 

Commitment Statement: VA is 

committed to providing Veterans with a 

high-quality, whole health care system 

that delivers an excellent experience of 

care and optimal health outcomes. VA 

will deliver the same high quality, 

evidence-based standards of care 

regardless of where, or by which 

modality, their care is received. 

Quality Criterion: The 

recommendation considers the quality 

and delivery of health care services 

available to Veterans, including the 

experience, safety and appropriateness 

of care. 

Quality Sub-Criteria: 

The recommendation: 

Æ Ensures the highest possible quality 

of care across demographics and 

geography; 

Æ Promotes recruitment of top 

clinical and non-clinical talent; 

Æ Maintains or enhances Veteran 

experience; 

Æ Considers health equity (i.e., 

demographics); 

Æ Reflects consideration of factors 

underpinning observed quality patterns 

(e.g., rurality and other social 

determinants of health); and 

Æ Incorporates trends in the evolution 

of U.S. health care. 

When applying the ‘quality’ criterion, 

VA will consider how a 

recommendation will impact the quality 

of care for Veterans. Quality in health 

care is measured through metrics and 

ratings assessed by federal and 

commercial health care entities. VA will 

consider the care needs and preferences 

of Veterans in order to provide optimal 

experience, safety, and outcomes. 

Effective Use of Resources for Veteran 

Care (Cost Effectiveness) 

Commitment Statement: VA is 

committed to optimizing our health care 

system through the effective use and 

sharing of resources, including staffing, 

space, infrastructure and funding, with 

the goal of providing Veterans with the 

best health care and outcomes. We will 

actively and mindfully manage our 

resources, allowing us to provide 

services and support that effectively 

match Veterans’ needs and preferences 

while putting their health and 

empowerment at the center of system 

design. 

Cost Effectiveness Criterion: The 

recommendation provides a costeffective means by which to provide 

Veterans with modern health care. 

Cost Effectiveness Sub-Criteria: 

The recommendation: 

Æ Reflects stewardship of taxpayer 

dollars by optimizing investments and 

resources for Veterans; 

Æ Recognizes potential savings or 

efficiencies that may free resources for 

more impactful investment for Veterans; 

Æ Considers the value of Veteran and 

employee experience, innovation, and 

other intangible elements of value; 

Æ Considers health equity (i.e., 

demographics); 

Æ Reflects consideration of factors 

underpinning observed cost patterns 

(e.g., rurality and other social 

determinants of health); and 

Æ Incorporates trends in the evolution 

of U.S. health care. 

When applying the ‘cost effectiveness’ 

criterion, VA will consider whether a 

recommendation optimizes funding for 

Veteran care. 

Ensuring a Safe Environment of Care 

(Sustainability) 

Commitment Statement: VA is 

committed to providing Veterans a safe 

and welcoming environment of care. 

Our goal is for Veterans to feel safe 

physically, mentally, socially and 

emotionally when in our care. We 

commit to providing standard and 

complementary types of care for our 

unique Veteran population in an 

equitable and inclusive environment. 

We will do this by ensuring points of 

care are modern and inviting, with an 

expert workforce and care options 

designed to meet them where they are 

in their health journey. 

Sustainability Criterion: The 

recommendation creates a sustainable 

health care delivery system for Veterans. 

Sustainability Sub-Criteria: 

The recommendation: 

Æ Aligns investment in care and 

services with Veteran need across 

demographics and geography; 

Æ Reflects stewardship of taxpayer 

dollars by creating a sustainable 

infrastructure system for Veterans; 

Æ Enables recruitment and retention 

of top clinical and non-clinical talent; 

Æ Considers health equity (i.e., 

demographics); 

Æ Reflects consideration of factors 

underpinning observed access patterns 

(e.g., rurality and other social 

determinants of health); and 

Æ Incorporates trends in the evolution 

of U.S. health care. 

When applying the ‘sustainability’ 

criterion, VA will consider how a 

recommendation impacts our ability to 

offer Veterans a welcoming and safe 

care environment that meets modern 

health care standards and ensures 

sustainability for future generations of 

Veterans. 

Signing Authority 

Dat P. Tran, Acting Secretary of 

Veterans Affairs, approved this 

document on January 26, 2021, and 

authorized the undersigned to sign and 

submit the document to the Office of the 

Federal Register for publication 

electronically as an official document of 

the Department of Veterans Affairs. 

Jeffrey M. Martin, 

Assistant Director, Office of Regulation Policy 

& Management, Office of the Secretary, 

Department of Veterans Affairs. 

[FR Doc. 2021–02138 Filed 2–1–21; 8:45 am] 

BILLING CODE 8320–01–P 

DEPARTMENT OF VETERANS 

AFFAIRS 

Privacy Act of 1974; System of 

Records 

AGENCY: Office of Small & 

Disadvantaged Business Utilization 

(OSDBU), Department of Veterans 

Affairs (VA). 

ACTION: Notice of a modified system of 

records. 

SUMMARY: VA personnel will access the 

system to find resources available to 

veteran entrepreneurs and to register 

those resources that they provide. They 

may also utilize the database to counsel 

and assist veteran entrepreneurs in 

starting a small business or expanding 

an existing small business. The Office of 

Small & Disadvantaged Business 

Utilization (OSDBU) will use the 

records and reports derived from the 

database to manage their responsibilities 

under the Veterans Entrepreneurship 

and Small Business Development Act of 

1999. Federal, State, and local 

government personnel will access the 

system to find resources available to 

veteran entrepreneurs and to register 

those resources that they provide. They 

may also utilize the database to counsel 

and assist veteran entrepreneurs in 

starting a small business or expanding 

an existing small business. The general 

public, including private sector 

companies and corporate entities, will 

access the system, via internet, to 

review the information, register those 

resources that they provide, and to 

locate potential resources for Veteran 

entrepreneurs. 

DATES: Comments on this modified 

system of records must be received no 

later than 30 days after date of 

publication in the Federal Register. If 

no public comment is received during 

the period allowed for comment or 

unless otherwise published in the 

Federal Register by VA, the modified 


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7924 Federal Register / Vol. 86, No. 20 / Tuesday, February 2, 2021 / Notices 

system of records will become effective 

a minimum of 30 days after date of 

publication in the Federal Register. If 

VA receives public comments, VA shall 

review the comments to determine 

whether any changes to the notice are 

necessary. 

ADDRESSES: Comments may be 

submitted through www.Regulations.gov 

or mailed to VA Privacy Service, 810 

Vermont Avenue NW, (005R1A), 

Washington, DC 20420. Comments 

should indicate that they are submitted 

in response to VA VetBiz Assistance 

Program Pages-132VAOSDBU. 

Comments received will be available at 

regulations.gov for public viewing, 

inspection or copies. 

FOR FURTHER INFORMATION CONTACT: For 

general questions about the system 

contact Carol Cleveland, Office of Small 

& Disadvantaged Business Utilization at 

1–866–584–2344 or osdbu@va.gov. 

SUPPLEMENTARY INFORMATION: OSDBU 

provides numerous services for veterans 

and service-disabled veterans who seek 

to open or expand a business. The 

OSDBU staff coordinates the tasks 

required of the U.S. Department of 

Veterans Affairs by several Federal laws, 

including: 

• Public Law 108–183 (December 

2003), the Veterans Benefits Act of 2003, 

Sections 301, 305, 308. 

• Public Law 106–554 (December 

2000), Sections 803 and 808. 

• Public Law 106–50 (August 1999), 

the Veterans Entrepreneurship and 

Small Business Development Act of 

1999. 

• Public Law 105–135 (December 

1997), Title VII, Service-Disabled 

Veterans Program. 

• Public Law 93–237 (January 1974), 

‘‘Special Consideration for Veterans’’. 

Public Law 106–50, Section 302, 

Entrepreneurial Assistance, subsection 

(5) requires VA to support the 

‘‘establishment of an information 

clearinghouse to collect and distribute 

information, including electronic 

means, on the assistance programs of 

Federal, state, and local governments, 

and of the private sector, including 

information on office locations, key 

personnel, telephone numbers, mailing 

and email addresses, and contracting 

and sub-contracting opportunities.’’ 

The parts of the Veterans Benefits Act 

of 2003 (Pub. L. 108–183) that pertain to 

veteran entrepreneurship are contained 

in Title III—Education Benefits, 

Employment Provisions, and Related 

Matters. They are as follows: 

Æ Section 301—Expand the 

Montgomery GI Bill program by 

authorizing educational assistance for 

on-job training in certain selfemployment training programs. 

Æ Section 305—Authorize the use of 

VA education benefits to pay for 

nondegree/non-credit entrepreneurship 

courses at approved institutions: 

• Small Business Development 

Centers, and 

• National Veterans Business 

Development Corporation (also known 

as Veterans Corporation). 

Æ Section 308—Furnish Federal 

agencies discretionary authority to: 

• Restrict certain contracts to 

disabled veteran-owned small 

businesses if at least two such concerns 

are qualified to bid on the contract, and 

• Create ‘‘sole-source’’ contracts for 

disabled veteran-owned small 

businesses—up to $5 million for 

manufacturing contract awards and up 

to $3 million for nonmanufacturing 

contract awards. 

A Web-based application is used to 

allow Governmental and support sector 

organizations to ‘‘register’’ their 

services. This clearinghouse allows any 

user to search for business support 

services at the Federal, State, and local 

government levels and private providers 

in their respective category of business 

development, management, financial, 

technical or procurement assistance. 

The site allows support organizations 

to update their business information as 

well as give the Department the ability 

to upload data from other sources to 

populate the proposed database. Contact 

information is also kept and a means to 

extract this information to satisfy the 

Department’s need to send out 

information is available. 

This modified system of records, 

known as the VA VetBiz Assistance 

Program Pages (APP)—VA, is used to 

maintain and access an automated 

database containing the information on 

veteran owned businesses resources set 

forth in the law (section 302, paragraph 

(5) and section 604, paragraph (b)). 

Because some information may be 

retrieved by the name or other personal 

identifiers of individuals acting in an 

entrepreneurial capacity, such as a sole 

proprietor of a small business, VA is 

using this system of records. 

The information in this system is 

maintained in electronic form. The 

information in these records are 

available to government agencies, 

companies, and the general public via 

the internet. 

The name of this SORN has been 

changed from 132VA00VE, with ‘‘VE’’ 

representing Veteran Experience, to 

132VAOSDBU, with ‘‘OSDBU’’ 

representing the Office of Small & 

Disadvantaged Business Utilization, to 

reflect the office that is responsible for 

this SORN. 

Signing Authority 

The Senior Agency Official for 

Privacy, or designee, approved this 

document and authorized the 

undersigned to sign and submit the 

document to the Office of the Federal 

Register for publication electronically as 

an official document of the Department 

of Veterans Affairs. James P. Gfrerer, 

Assistant Secretary of Information and 

Technology and Chief Information 

Officer, approved this document on 

September 14, 2020 for publication. 

Dated: January 21, 2021. 

Amy L. Rose, 

Program Analyst, VA Privacy Service, Office 

of Information Security, Office of Information 

and Technology, Department of Veterans 

Affairs. 

SYSTEM NAME AND NUMBER: 

VA VetBiz Assistance Program Pages132VAOSDBU. 

SECURITY CLASSIFICATION: 

Information in this SORN is not 

classified information. 

SYSTEM LOCATION: 

The system is hosted on the Veterans 

Affairs (VA) Enterprise Cloud (EC), 

Microsoft Azure Government (MAG). 

The VAEC MAG is located in Azure 

Government Region 1 (USGOV 

VIRGINIA) and 2 (USGOV TEXAS) and 

is designed to allow U.S. government 

agencies, contractors and customers to 

move sensitive workloads into the cloud 

for addressing specific regulatory and 

compliance requirements. 

SYSTEM MANAGER(S): 

Ray Dockery, Director, Information 

Technology Systems Integration, 

Department of Veterans Affairs (VA), 

Office of Small & Disadvantaged 

Business Utilization (OSDBU), 810 

Vermont Ave. NW, Room 1064, 

Washington, DC 20420. 1–866–584– 

2344. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

Public Law 106–50, as amended. 

PURPOSE(S) OF THE SYSTEM: 

1. VA personnel will access the 

system to find resources available to 

Veteran entrepreneurs and to register 

those resources that they provide. They 

may also utilize the database to counsel 

and assist Veteran entrepreneurs in 

starting a small business or expanding 

an existing small business. 

2. The Office of Small & 

Disadvantaged Business Utilization will 

use the records and reports derived from 

the database to manage their 


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Federal Register / Vol. 86, No. 20 / Tuesday, February 2, 2021 / Notices 7925 

responsibilities under the Veterans 

Entrepreneurship and Small Business 

Development Act of 1999. 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

The system of records will cover 

programs of Federal, State, and local 

governments, and private sector 

organizations and companies offering 

business or business assistance services 

to Veteran entrepreneurs that wish to be 

a part of the information clearinghouse. 

CATEGORIES OF RECORDS IN THE SYSTEM: 

The records will contain data on the 

assistance programs of Federal, state, 

and local governments, and of the 

private sector, including information on 

office locations, key personnel, 

telephone numbers, mailing and email 

addresses, and contracting and 

subcontracting opportunities available 

to Veteran entrepreneurs. The data will 

come from both governments and 

private sector organizations who have 

contacted the Center for Veterans 

Enterprise, registered their products or 

services online in the database, or have 

been extracted from e-government 

databases to which the companies have 

voluntarily submitted the data. The 

records may include business addresses 

and other contact information, 

information concerning products or 

services offered, and information 

pertaining to the business, such as 

federal contracts, and certifications. 

RECORD SOURCE CATEGORIES: 

The information in this system of 

records is obtained from the following 

sources: 

a. Information voluntarily submitted 

by Federal, State, and local 

governments; 

b. Information voluntarily submitted 

by the private sector; and 

c. Information extracted from other 

business and resource databases. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

PURPOSES OF SUCH USES: 

1. Congress: VA may disclose 

information from the record of an 

individual in response to an inquiry 

from the congressional office made at 

the request of that individual. 

2. Data breach response and remedial 

efforts: VA may disclose information 

from this system to appropriate 

agencies, entities, and persons when (1) 

VA suspects or has confirmed that there 

has been a breach of the system of 

records; (2) VA has determined that as 

a result of the suspected or confirmed 

breach there is a risk of harm to 

individuals, VA (including its 

information systems, programs, and 

operations), and (3) the Federal 

Government, or national security; and 

the disclosure made to such agencies, 

entities, and persons is reasonably 

necessary to assist in connection with 

VA’s efforts to respond to the suspected 

or confirmed breach or to prevent, 

minimize, or remedy such harm. 

3. Data breach response and remedial 

efforts with another Federal agency: VA 

may disclose information from this 

system to another Federal agency or 

Federal entity, when VA determines 

that information from this system of 

records is reasonably necessary to assist 

the recipient agency or entity in (1) 

responding to a suspected or confirmed 

breach or (2) preventing, minimizing, or 

remedying the risk of harm to 

individuals, the recipient agency or 

entity (including its information 

systems, programs, and operations), the 

Federal Government, or national 

security, resulting from a suspected or 

confirmed breach. 

4. Law Enforcement: VA may, on its 

own initiative, disclose information in 

this system, except the names and home 

addresses of Veterans and their 

dependents, which is relevant to a 

suspected or reasonably imminent 

violation of law, whether civil, criminal 

or regulatory in nature and whether 

arising by general or program statute or 

by regulation, rule or order issued 

pursuant thereto, to a Federal, state, 

local, tribal, or foreign agency charged 

with the responsibility of investigating 

or prosecuting such violation, or 

charged with enforcing or implementing 

the statute, regulation, rule or order. On 

its own initiative, VA may also disclose 

the names and addresses of Veterans 

and their dependents to a Federal 

agency charged with the responsibility 

of investigating or prosecuting civil, 

criminal or regulatory violations of law, 

or charged with enforcing or 

implementing the statute, regulation, 

rule or order issued pursuant thereto. 

5. Litigation: VA may disclose 

information from this system of records 

to the Department of Justice (DoJ), either 

on VA’s initiative or in response to DoJ’s 

request for the information, after either 

VA or DoJ determines that such 

information is relevant to DoJ’s 

representation of the United States or 

any of its components in legal 

proceedings before a court or 

adjudicative body, provided that, in 

each case, the agency also determines 

prior to disclosure that release of the 

records to the DoJ is a use of the 

information contained in the records 

that is compatible with the purpose for 

which VA collected the records. VA, on 

its own initiative, may disclose records 

in this system of records in legal 

proceedings before a court or 

administrative body after determining 

that the disclosure of the records to the 

court or administrative body is a use of 

the information contained in the records 

that is compatible with the purpose for 

which VA collected the records. 

6. Contractors: VA may disclose 

information from this system of records 

to individuals, organizations, private or 

public agencies, or other entities or 

individuals with whom VA has a 

contract or agreement to perform such 

services as VA may deem practicable for 

the purposes of laws administered by 

VA, in order for the contractor, 

subcontractor, public or private agency, 

or other entity or individual with whom 

VA has a contract or agreement to 

perform services under the contract or 

agreement. 

7. Equal Employment Opportunity 

Commission (EEOC): VA may disclose 

information from this system to the 

EEOC when requested in connection 

with investigations of alleged or 

possible discriminatory practices, 

examination of Federal affirmative 

employment programs, or other 

functions of the Commission as 

authorized by law or regulation. 

8. Federal Labor Relations Authority 

(FLRA): VA may disclose information 

from this system to the FLRA, including 

its General Counsel, information related 

to the establishment of jurisdiction, 

investigation, and resolution of 

allegations of unfair labor practices, or 

in connection with the resolution of 

exceptions to arbitration awards when a 

question of material fact is raised; for it 

to address matters properly before the 

Federal Service Impasses Panel, 

investigate representation petitions, and 

conduct or supervise representation 

elections. 

9. Merit Systems Protection Board 

(MSPB): VA may disclose information 

from this system to the MSPB, or the 

Office of the Special Counsel, when 

requested in connection with appeals, 

special studies of the civil service and 

other merit systems, review of rules and 

regulations, investigation of alleged or 

possible prohibited personnel practices, 

and such other functions promulgated 

in 5 U.S.C. 1205 and 1206, or as 

authorized by law. 

10. National Archives and Records 

Administration (NARA) and General 

Services Administration (GSA): VA may 

disclose information from this system to 

NARA and GSA in records management 

inspections conducted under title 44, 

U.S.C. 

11. Federal, State, and local 

government personnel will access the 

system to find resources available to 

Veteran entrepreneurs and to register 


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7926 Federal Register / Vol. 86, No. 20 / Tuesday, February 2, 2021 / Notices 

those resources that they provide. They 

may also utilize the database to counsel 

and assist Veteran entrepreneurs in 

starting a small business or expanding 

an existing small business. 

12. The general public, including 

private sector companies and corporate 

entities, will access the system, via 

internet, to review the information 

register those resources that they 

provide, and to locate potential 

resources for Veteran entrepreneurs. 

POLICIES AND PRACTICES FOR STORAGE OF

RECORDS: 

The VetBiz APP is stored in an 

automated, computerized database. The 

system operates on servers located on 

the VAEC. Data backups reside on 

appropriate media according to normal 

system backup plans. The system is 

managed by the Center for Veterans 

Enterprise in VA Headquarters, 

Washington, DC. 

POLICIES AND PRACTICES FOR RETRIEVAL OF

RECORDS: 

Automated records may be retrieved 

by: 

1. Organization Name. 

2. Contact Name. 

3. Email Address. 

4. Web Address. 

5. Area Code and Phone Number. 

6. Zip Code. 

7. County Code (NaCO). 

8. State(s). 

9. Type of Organization: Government 

(Federal; State; County; Municipal; 

Other); Nongovernmental Organization; 

Commercial. 

10. Type of Assistance: (Paperwork 

packaging; grants/loans; procurement 

assistance; management/technical 

assistance; mentoring/incubator; 

contract opportunities; other). 

11. Service Area Limits (if any). 

12. Service limited to Veterans. 

13. Fees. 

14. Organization Funding Limits: 

(None; term—funding expires on a 

specific date). 

15. Year Established. 

16. Full-time/part-time. 

17. Days and Hours of Service. 

18. Other Professional Staff Available. 

POLICIES AND PRACTICES FOR RETENTION AND

DISPOSAL OF RECORDS: 

Records will be maintained and 

disposed of in accordance with the 

records disposal authority approved by 

the Archivist of the United States, the 

National Archives and Records 

Administration, and published in 

Agency Records Control Schedule No. 

20, Electronic Records. 

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL

SAFEGUARDS: 

Read access to the system is via 

internet access. VA Information Service 

Center and CVE personnel will have 

access to the system via VA Intranet and 

local connections for management and 

maintenance purposes and tasks. 

RECORD ACCESS PROCEDURES: 

Individuals seeking access to records 

about themselves contained in this 

system of records may access the 

records via the internet or submit a 

written request to the system manager. 

CONTESTING RECORD PROCEDURES: 

An individual who wishes to contest 

records maintained under his or her 

name or other personal identifier may 

write or call the system manager. VA’s 

rules for accessing records and 

contesting contents and appealing 

initial agency determinations are 

published in regulations set forth in the 

Code of Federal Regulations. See 38 CFR 

1.577, 1.578. 

NOTIFICATION PROCEDURES: 

Individuals wishing to inquire 

whether this system of records contains 

information about themselves should 

contact the Deputy Director, IT Systems 

Integration (00SB), 810 Vermont Ave. 

NW, Washington, DC 20420. 

EXEMPTIONS PROMULGATED FOR THE SYSTEM: 

There are no exemptions for the 

system. 

HISTORY: 

VA VetBiz Assistance Program 

Pages—VA (132VA00VE), published as 

69 FR 62936, 10/28/2004, was the last 

full publication of OSDBU’s SORN 

132VA00VE which provided updated 

information regarding OSDBU’s records. 

[FR Doc. 2021–01647 Filed 2–1–21; 8:45 am] 

BILLING CODE P 


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