### Eur **o pea**  **n Av**  **ia tion S**  **a fety** **Agen c**  **y** 30 Ja n 20 09

R.F008­0 2 © Europ e an A viation S af

e ty A g e ncy , 2008. A ll rig hts rese rv e d

. Prop rieta ry d ocument. Pag e 1 of 136 

### N **OTICE OF**  

### P **ROP OS**  **E D**  

### A **MEND MENT**  

### (N **P A)**  **N O**  

### 2 **0 0**  **9 ­0**  **2 C** 

**DRA F**  **T O**  **PI N**  **I ON**  **S OF T**  **H E**  **E UR** **OP E**  **A N**  **A V**  **IA T**  **IO N**  **S A**  **FE T**  **Y A**  **G E**  **N C**  **Y,**

**F OR**  **A C**  **O M**  **MIS SIO**  **N R**  **E GU**  **LA T**  **I O**  **N estab**  **l i**  **s hing**  **the i**  **m p**  **l em**  **enti ng**  **rules fo**  **r ai r**  **operati o**  **ns of C omm**  **unit y**  **operat ors** 

**and**

**DRA F**  **T D**  **E C**  **ISI O**  **N S**  **OF T**  **HE E**  **X E**  **C UTI**  **VE D IR**  **E C**  **T OR**  **OF T**  **HE E**  **UR O**  **P E**  **A N**  **A VI**  **A T**  **IO N** 

**SA F**  **E T**  **Y A**  **G E**  **N C**  **Y on** 

**acc ept**  **ab l**  **e m eans o**  **f c omp**  **l i**  **anc e,**  **c ertifi**  **c ati**  **on sp ec**  **i ficati**  **o ns and**  **g uid**  **an c**  **e m ateri**  **al**
**relat ed**  **to the**  **i m**  **p l**  **em enti**  **ng r**  **ules f** **or ai r op**  **erati on**  **s of C omm**  **u nit**  **y operat**  **ors**

**“ Im** **p l**  **em enti**  **ng R**  **ules f**  **or A**  **i r**  **Operati ons**  **of C**  **omm unit**  **y O**  **p erat**  **or s**  **”**

**C**

**. Draf** **t O**  **p i**  **nio n a**  **nd De**  **c i**  **sion Part­**  **OR (**  **Sub p**  **art OP**  **S)**NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 2 of 136 **N O**  **T E**  **:** Th i s N P A co n t a i n s t h e dra ft Op i n i o n o n t h e I mpl eme n t i n g Ru l es for A i r Opera t i o n s o f

C o mmu n i t y Ope rators, t h e Su bp ar

t s re l a t ed t o Ai r Opera t i o n s o f t h e dra ft Op i n i o n o n t h e I mp l eme n t i n g R u l es for Orga n i sat i o n Req u i re m en t s, t h e S u bp ar

t s r el a t ed t o A i r Opera t i o n s o f

t h e dra ft Op i n i o n o n t h e I m pl e me n t i n g R u l es fo r Au t h o r i t y Req u i re me n t s and t h e re l a t ed dra f t

D eci s i o n s (AMC

, C S a n d G M ). T h e N P A i s sp l i t i n t o s eve n s epa rat e N P As ( 20 09

­ 02 **A** , 20 09 ­0 2 **B ,**  20 09

­ 02 **C ,**  2 00 9­0 2 **D** , 2 00 9­0 2 **E ,**  2 00 9­0 2 **F** A N D 20 09

­ 02 **G** ) as i n di cat e d i n t h e Tab l e o f
Refere n ce be l o w . Th e do c u me n t s are pub l i s h ed i n t h e Co mme n t ­Resp o n se To o l (CR T) ava i l ab l e
at h t t p:// h u b. ea sa. eu ro pa .e u /c rt/

.

**T A**  **BL E**  **O F**  **RE F**  **E R**  **E N**  **C E**  **FO R N**  **PA 2**  **00 9­02**  **:**

**A**

**. E**  **XP L** **A N**  **A TO**  **R Y**  **N O**  **TE :**  S E E N PA 20 09 ­0 2 **A**

I. G E N E RAL S E E N PA 20 09 ­0 2 **A**

II. C ON SULTATI O N S E E N PA 20 09 ­0 2 **A**

III. C OMM E N T RE S P ON SE D OC UM E N T S E E N PA 20 09 ­0 2 **A**

IV. C ON TENT OF THE D RAFT O P I N I ON S AN D D E CI SI ON S S E E N PA 20 09 ­0 2 **A**

V. A P P E N D I CE S S E E N PA 20 09 ­0 2 **A**

**B. D**  **R A**  **F T**  **O PIN**  **IO N**  **S A**  **N D**  **D ECI**  **S I**  **O N**  **S :** 

I. D RAFT O P I N ION **P A**  **RT ­O**  **PS** S E E N PA 20 09 ­0 2 **B**

II. D RAFT D E CI SI ON AM C AN D G M TO **P A**  **RT ­O**  **PS** S E E N PA 20 09 ­0 2 **B**

III. D RAFT O P I N ION **P A**  **RT ­O**  **R (**  **S U**  **BP A**  **R T**  **O PS**  **)** S E E N PA 20 09 ­0 2 **C**

IV. D RAFT D E CI SI ON C S TO **P A**  **RT ­O**  **R (**  **S U**  **BP A**  **R T**  **O PS**  **)** S E E N PA 20 09 ­0 2 **C**

V. D RAFT D E CI SI ON AM C AN D G M TO **P A**  **RT ­O**  **R (**  **S U**  **BP A**  **R T**  **O P**  **S)** S E E N PA 20 09 ­0 2 **C**

VI. D RAFT O P I N ION **P A**  **RT**

**­ A**  **R (**  **S U**  **BP A**  **R T**  **GEN**
**, C**  **C A**  **N D**  **O PS**  **)** S E E N PA 20 09 ­0 2 **D**

VII. D RAFT D E CI SI ON AM C AN D G M TO **P A**  **RT**

**­ A**  **R (**  **S U**  **BP A**  **R T**  **GE N,**  **C C**  **A N**  **D O**  **PS )**  S E E N PA 20 09 ­0 2 **D**

VIII. D RAFT O P I N ION **P A**  **RT**

**­ C**  **C** S E E N PA 20 09 ­0 2 **E**

IX. D RAFT D E CI SI ON AM C AN D G M TO **P A**  **RT**

**­ C**  **C** S E E N PA 20 09 ­0 2 **E**

X. S UP P L E M E N T TO D RAFT O P I N I ON **P A**  **R**

**T­M E**  **D** S E E N PA 20 09 ­0 2 **E**

**C**

**. C**  **R O**  **S S**  **­ R**  **EF ER**  **EN CE**  **T A**  **BL ES**  **:** S E E N PA 20 09 ­0 2 **F**

**D**

**. R**  **EG U**  **L A**  **T O**  **R Y**  **I M**  **PACT A**  **S S**  **ES S**  **M EN**  **T :**  S E E N PA 20 09 ­0 2 **G**NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 3 of 136 **T A**  **BL E**  **O F**  **C O**  **N T**  **E N**  **T S F**  **OR N**  **P A**  **20 09­**  **02c :** 

**II I.**  **D RAFT**  **O P**  **INI O**  **N P**  **A RT**  **– O**  **RG A**  **N IS**  **A TI**  **O N**  **R EQU**  **I RE**  **MEN TS**  **( P**  **A RT**  **­O R**  **) 4** 

S UBPART OPS – A I R O P E RATI ON S 4

S E CTI ON I – G E N E RAL RE QUI RE M E N TS 4

S E CTI ON II – M AN UALS , L OGS AN D R E COR D S 5

S E CTI ON III – A I R OP E RATO R D E CL

ARAT I ON 7

S E CTI ON IV – A I R OP E RATO R C E RTI F I CAT I ON 9

S E CTI ON V – F LI G HT C RE W 12

S E CTI ON VI – C AB I N C RE W 18

S E CTI ON VII – T E CHNI CAL CR E W M E M BERI N H E MS, H H O AN D N VIS OP E RATI ON S 23

S E CTI ON VIII – F L I G HTAND D UTY TI M E L I M I TAT I ON S AN D R E ST RE QUI RE M E N TS 24

S E CTI ON IX – S E CU RI TY 30

**IV. D**  **RAFT D**  **E C**  **I SION**  **C S**  **TO P**  **A R** 

**T –**  **O R** **G A**  **NI S** **A T**  **ION RE**  **Q UI**  **RE MEN**  **TS (**  **P A**  **RT**

**­ O**  **R )**  **33**

S UBPART OPS – A I R O P E RATI ON S 33

S E CTI ON VIII – F L I G HTAND D UTY TI M E L I M I TAT I ON S AN D R E ST RE QUI RE M E N TS 33

**V. D**  **RAFT D**  **E C**  **I SION**  **A M**  **C A**  **N D**  **G M**  **TO P**  **A RT** 

**– O**  **R G**  **A NIS** **A T**  **ION RE**  **Q U**  **IR EM**  **ENT S**  **( P**  **A R**  **T­O R)** 
**36**

S UBPART OPS – A I R OP E RATI ON S 36

S E CTI ON I – O P E RATO R R E QUI RE M E N TS 36

S E CTI ON II – M AN UALS , L OGS AN D R E COR D S 49

S E CTI ON IV – A I R OP E RATO R C E RTI F I CAT I ON 71

S E CTI ON V – F LI G HT C RE W 77

S E CTI ON VI – C AB I N C RE W 10 3

S E CTI ON VII – T E CHNI CAL CR E W M E M BER I N H E MS, H H O AN D N VIS OP E RATI ON S 11 3

S E CTI ON VIII – F L I G HTAND D UTY TI M E L I M I TAT I ON S AN D R E ST RE QUI RE M E N TS 11 7

S E CTI ON IX – S E CU RI TY 12 3NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 4 of 136 **III. DRA**  **F T**  **O PI**  **N I**  **ON PA**  **RT –**  **OR G**  **A N**  **IS A** **T I**  **ON R**  **E QU**  **IR E**  **M E**  **N T**  **S ( P**  **A R** 

**T ­O**  **R)**

**Subp art**  **O PS**  **– A**  **i r Ope**  **rati on**  **s**

**Sec ti**  **o n I**  **– Ge ner**  **al req**  **uirem e**  **nts**

**OR**

**. O**  **PS**

**. 005** 

**. GE**  **N Sc**  **ope**

Th i s s u bp ar t est ab l i sh es ad d i t i o n a l requ i re me n t st o be f o l l o w ed byan ai r

op era t o r: (a ) C o n duc t i n g n o n

­ co mm erc i al op erat i o n s w i t h c o mpl e x mo t o r­po w ered a i rc raf

t ; (b) To qua l i fy for t h e i s su e o r co n t i n u a t i o n o f an ai r o pera t o r c ert i f i ca t e t o co n d u c t

co mmer ci a l op era t i o n s.

**OR**

**. OP**  **S. 010** 

**. GE**  **N Def**  **i nit**  **i o**  **ns**

Fo r the p u rpo se of t h i s su bp a rt

, t h e foll o w i n g de fini t i o n s w i l l app l y: (a ) ‘C o de sh are’ m ean s an arra n gem en t u n der wh i c h an op erator pl a ces i t s de si g n ator co de

o n a f l i gh t op era t ed b y a n o t h er o pera t o r, a n d se l l san d iss u es t i cke t sf o r t h at flig h t

. (b) ‘F l i g h t D ata M o n i t o ri n g (FD M )’ mea n s t h e pro ­a ct i ve a n d n o n ­pu n i t i ve u s e o f di g i t a l
fl i gh t da t a f ro m ro u t i n e o pera t i o n s t o i mpro v e a vi at i o n s af

et y (c) ‘R ect i fica t i o n I n t erva l ’ mea n s t h e max i m u m t i m e an air cra ft ma y be o pera t ed be t w ee n
t h edeferra l of a n i n o pe rat i ve item an d itsrec t i fica t i o n as spe ci f i ed in t h e M E L

. (d) ‘D ry l ease ag re eme n t ’ mean s an ag ree me n t b et w ee n u n der

t ak i n g s pur su a n t t o w h i ch

t h eai rcraf t i sop erated u n de r the A OCof t h ele s see; (e) ‘Wet l ea se ag r eeme n t ’ m eans an ag ree me n t b et w ee n co m mer ci a l o pera t o rs h o l d i n g a val i d AOC i n acco rda n ce w i t h OR. OP S.01 5.AOC o r an aut h o r i sa t i o n i n ac co rda n c e w i t h

P art TCO pu rs u an t t o wh i c h t h e a i rcra fti sop era t ed u n der

t h e AOC o f t h el e ssor; (f) ‘Un der t ak i n g’ mean s an y n a t u ra l o r l ega l perso n , w h e t h e r pro fit­ maki n g o r n o t

, o r any

o ff i c i al bo dy w h e t h e r h avi n g its o w n l ega l perso n al i t y o r n o t

.

**OR**

**. OP**  **S. 100** 

**. GE**  **N Operat**  **or re spon**  **sib i**  **l i**  **ti es**  (a ) Th e o pera t o r i s re spo n s i b l e f o r the o pera t i o n of t h e a i rcra ft i n ac co rda n ce w i t h An n ex I V

o f t h e Basi c Reg u l a t i o n , P art­OP S, t h e ap pl i ca bl e s u bp art s o f t h i s Reg u l a t i o n a n d i t s decl ara t i o n o r cert i fi ca t e. (b) Th e o pe rator sh a l l es t ab l i s h a n d ma i n t a i n a sy st e m for e xer ci s i n g o pera t i o n al co n t ro l
and s u perv i s i o n o ve r an y f l i g h t o pera t ed u n der t h e t er ms o f i t s dec l ara t i o n o r
cert i f i ca t e. (c) Th e o pera t o r sh a l l e n s u re t h a t i t s air craf

t are equi p ped and i t s c rew s are qua l i fie d as
requ i red for t h e area an d t ype o f op erat i o n

. (d) Th e o pera t o r s h al l es t ab l i s h pro cedu res and i n s t ru ct i o n s for t h e saf

e o pera t i o n o f each

air cra ft t ype, co n t a i n i n g gro u n d st a ff a n d crew membe r du t i e s for al l t ypes o f o pera t i o n

o n t h e gro u n d a n d i n flig h t

. Th e se pro ced u r es s h al l n o t req u i re c rew me mber s t o perfo rm a n y ac t i vi t i es d u ri n g c ri t i cal p h ase s o f fl i gh t o t h er t h a n t h o se r equ i red for t h e safe op era t i o n of t h e a i rc raf t

. (e) Th e o pera t o r s h a l l e st ab l i sh a c h eck l i st s ys t em fo r each ai r craf

t t yp e t o be u sed b y crew membe rs i n al l p h ases o f f l i gh t u n der n o rma l

, ab n o rma l and e merge n c y co n d i t i o n s t o

en s u re tha t t h e o pera t i n g pro c edur es i n t h e o pera t i o n s ma n u a l are f o l l o w ed. T h e de si g n and u t i l i sa t i o n of ch eck l i st s s h al l ob s erve h u ma n f ac t o r pr i n ci p l es. (f) Th e o pera t o r s h al l t rai n i t s crew me mbers a n d perso n n e l i n vo l ved i n t h e h and l i n g o f

air cra ftt o r eco gn i se dang ero u sgo o ds t h a t may be carr i ed i n ad vert e n t l y.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 5 of 136 **OR**

**. OP**  **S. 105** 

**. GE**  **N A**  **i rc**  **r aft us**  **ed i**  **n comm e**  **rc i**  **al and**  **no n­c**  **omm erc**  **i al**  **oper ati**  **ons**

W h en a n air craf t i s o pera t ed i n co mmer ci a l an d n o n ­co m mer ci a l o pera t i o n s, t h e co mm erc i al

o pera t i o n s spec i f i ca t i o n s s h al l co n t ai n an e n do r seme n t for n o n ­co mmer ci a l o pera t i o n s a n d t h e

o pera t i o n s ma n u a l s h al l co n t ai n a su pp l e men t w i t h t h e o pera t i n g pro cedu res t o be fol l o w ed i n
t h ec as e o f n o n

­ co mm erc i al o pe rat i o n s.

**Sec ti**  **o n II**  **– M anuals,**  **Lo g**  **s a nd**  **R ec**  **ords**

**OR**

**. OP**  **S. 015** 

**. ML**  **R Operati**  **o ns Ma**  **nual**
(a ) Th e o pera t o r s h al l est ab l i s h an Opera t i o n s M anu a l (OM ) co n t a i n i n g all n eces sary i n st r u c t i o n s, i n for mat i o n and pro ce dur es, i n cl u di n g s t an da rd o pera t i n g pro c edur es and

t rai n i n g p ro gra m mes a n d s yl l ab i

, for al l pe rso n n el i n vo l ved i n a i r o pe rat i o n s t o perform

t h e i r du t i es a n d for t h eai r craf t op era t ed.
(b) Th e co n t e n t o f t h e OM s h al l r ef l ec t t h e req u i re men t s se t o u t i n t h i s P art a n d P ar t ­OP S
and s h a l l n o t c o n t rave n e t h e c o n d i t i o n s co n t a i n ed i n t h e o pera t i o n s spe ci fi ca t i o n s t o t h e
cert i f i ca t e o r t h e de cl a rat i o n

. (c) Th e o pera t o r s h al l incorp o rat e al l ame n d men t s and rev i si o n s req u i r ed by t h e c o mp et e n t

aut h o ri t y. (d) All perso n n el sh a l l h a ve acc ess t o t h e po rt i o n s o f t h e OM t h a t are requ i red t o ca rry o u t

t h e i r du t i es. (e) Th e OM sh a l l be kep t u p t o da t e. A l l p erso n n e l s h al l be mad e aw are o f t h e c h a n gest h a t

are re l eva n tt o t h ei r d u t i es. (f) Th e c o n t en t o f t h e OM s h al l be prese n t ed i n a fo rm w h i c h ca n be u sed w i t h o u t d i f fi c u l t y and t h a t ob se rvesh u man f ac t o rs p ri n c i pl e s. (g) Fo r air o pe rato r cert i fi ca t e h o l ders, t h e OM an d i t s a men d me n t s s h al l b e ap pro ved by

t h ec o mpe t e n tau t h o ri t y. (h ) N o t w i t h s t and i n g pa rag rap h (g) m i n o r a me n dme n t s t o t h e OM n o t a ff ec t i n g t h e t erm s o f

t h ec ert i f i cat e, m a y beapp ro ved t h ro u g h a pro c edure spec i f i ed in t h e OM

.

**OR**

**. OP**  **S. 020** 

**. ML**  **R Mini**  **m um**  **E q**  **uip m**  **ent Li**  **st (M**  **E L**  **)**
(a ) A M i n i mu m E qu i p men t L i st (M E L ) sh a l l be es t ab l i s h ed by t h e o pera t o r for eac h a i rc raft

, ba sed o n t h e M ast er M i n i m u m E q u i p me n t L i s t (M M E L ) for t h e t ype ap pro v ed by t h e Agen cy i n ac co rda n c e wi t h Pa rt ­2 1.
(b) Th eMEL a n d a n yame n dm en t s h a l l be app ro v ed by t h e c o mp et e n t a u t h o ri t y. (c) Th e o pera t o r s h al l am en d t h e M E L af

t er a n y ap pl i ca bl e ch a n ge t o t h e M M E L a n d i t s

asso ci a t ed o pera t i o n al an d ma i n t e n a n ce p ro ced u res. (d) I n ad di t i o n t o t h e l i stof i t e ms, t h e M E L

s h al l co n t ai n : (1) a prea mbl e, i n c l u di n g gu i da n ce and de fini t i o n s fo r fl i g h t c rew s and ma i n t e n a n ce
perso n n el u si n g t h e M E L ; (2) t h e rev i s i o n s t at u s o f t h e M M E L u po n w h i c h t h e M E L i s ba sed and t h e re vi s i o n
st at u sof t h e MEL; and
(3) t h es co pe, ex t en t a n d p u rpo s e o f t h e M E L

. (e) Th e o pera t o r s h al l e st ab l i sh re ct i f i cat i o n i n t erval s for eac h i n st ru me n t

, i t em o f equi p me n tor f u n c t i o n ino pera t i ve l i st ed i n t h e M E L . T h e o pera t o r s h a l l : (1) t ake acco u n t o f rect i f i ca t i o n i n t e rval s spec i f i ed i n t h e M M E L w h e n prepa ri n g t h e M E L

. Th e rec t i f i ca t i o n i n t erva l i n t h e M E L s h al l n o t be l ess res t ri ct i ve t h an t h e

co rrespo n d i n g re ct i f i ca t i o n i n t erva l i n t h eMM E L ; (2) est ab l i sh a n e ff e ct i ve rec t i fica t i o n p ro gra m me t h a t i n c l u des t rac ki n g o f

i n o pera t i ve i t ems and co ­o rdi n at i n g pa rt s, perso n n e l

, fa ci l i t i es a n d pro c edu res

n ece ssaryf o r a t i m el yre ct i f i cat i o n ; an dNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 6 of 136 (3) o n l y d i spat ch t h e o pera t i o n of t h e a i rcra ft af

t er expi ry o f t h e r ect i f i ca t i o n i n t e rval speci fi e d i n t h e M E L , w h e n : (i ) t h edefecth a s bee n rec t i fi ed ; o r (i i ) t h e rec t i f i cat i o n i n t erva l i s ext en de d i n a ccord a n ce w i t h para gra p h ( f).
(f) Su bj ec t t o t h e ap pro va l o f t h e co mpe t en t a u t h o ri t y, a n o pera t o r ma y u se a pro ced u re for t h e ex t en si o n of t h e c a t ego r i es B, C a n d D re ct i fica t i o n int e rva l s, pro v i ded t h at:
(1) t h e e xt e n s i o n o f t h e rec t i fica t i o n i n t erva l i s w i t h i n t h e scop e o f t h e M M E L for t h e air cra ftt y pe; (2) t h e ex t e n s i o n o f t h e re ct i f i cat i o n in t erva l g ran t e d i s, as a ma xi mu m, o f t h e s ame dur at i o n as t h e r ect i f i ca t i o n i n t erval spec i f i ed i n t h eMEL;
(3) a descri p t i o n o f spec i f i c du t i es and re spo n s i b i l i t i e s for co n t ro l l i n g ex t e n si o n s i s
est ab l i sh ed by t h e o pera t o r a n d ap p ro ved b y t h e c o mpe t e n tau t h o r i t y; (4) t h e co mp et e n t aut h o r i t y i s n o t i f i ed o f an y ext e n s i o n o f t h e ap pl i cable

rect i f i ca t i o n i n t erva l ; a n d
(5) a pla n t oaccomp l i sh t h erec t i fica t i o n a t t h e ea rl i est op po rt u n i t y i s e st ab l i sh ed.
(g) Th e o pera t o r s h al l p u bl i s h t h e o pe rat i o n a l and mai n t e n a n ce p ro cedu res as so ci a t ed w i t h

t h eMEL a s pa rt of t h e o pe rat i o n s ma n u a l or t h e M E L . T h e o pe rator sh a l l : (1) t ake t h e M M E L o pera t i o n a l and ma i n t e n a n ce pro cedu re s i n t o acco u n t w h en
prepa ri n g t h e M E L ; (2) pl an an d acco mp l i s h o pera t i o n a l pro ced u res pr i o r t o op erati n g a n d/o r dur i n g t h e

o pera t i o n wi t h t h elis t ed i t em ino pera t i v e; a n d
(3) acco mpl i s h mai n t en a n ce pro ced u re s pr i o r t o o pera t i n g w i t h t h e l i s t ed i t e m i n o pera t i ve.

**OR**

**. O**  **PS**

**. 025** 

**. ML**  **R Operati**  **o nal**  **fli g**  **ht p**  **l an**  **­ c**  **omm er**  **c i**  **al ai**  **r t ra**  **nsport**

An o pera t i o n a l f l i g h t p l an s h al l be co mpl et ed fo r each i n t en ded f l i gh t ba sed o n co n si de rat i o n s

o f air cra ft p erfor man c e, o t h er o pera t i n g l i m i t at i o n s a n d re l eva n t expe ct ed co n d i t i o n s o n t h e

ro u t et o b e f o l l o w ed a n d a t t h e aero dro mes co n cern ed, ex ceptf o r op e rat i o n swi t h : (a ) o t h er t h a n co mpl e x mo t o r­po w ered aero pl a n e s t a ki n g o f

f a n d l a n di n g a t t h e sa me

aero dro me; (b) o t h er t h an co mpl ex mo t o r­po w ered h e l i co p t er s en ga ged i n flig h t o pe rat i o n s co n d u c t ed

w i t h i n a l o ca l area spe ci fi ed in t h e o pera t i o n s m anu a l ; o r (c) sai l p l a n es a n d ba l l o o n s. by day flig h t s o ver rou t esn a vi ga t ed b y r efere n c e t o vi s u a l l and marks.

**OR**

**. O**  **PS**

**. 030** 

**. ML**  **R Inf**  **o rm**  **ati on r**  **etai ned**  **o n t**  **he g ro**  **und ­**  **c om**  **m erc**  **i al**  **ai r t**  **ran sport** 

I n for mat i o n re l eva n t t o t h e f l i g h t and ap pro pri a t e for t h e t ype o f o pera t i o n sh a l l be pres erved

o n t h e gro u n d for t h edu ra t i o n of eac h f l i gh t or s eri esof fligh t s, exce pt for o pera t i o n s w i t h : (a ) h el i co p t ers h a vi n g a ma xi mu m pa sse n ger sea t i n g co n f i gu rat i o n o f 9 o r l e ss e n ga ged i n fl i gh t op era t i o n s co n d u c t ed w i t h i n a l o ca l ar ea s peci f i ed in t h e o pera t i o n s man u al ; (b) o t h er t h a n c o mp l e x mo t o r­po w ered h e l i co pter s; o r (c) sai l p l a n es a n d ba l l o o n s by da y and o ver ro u t e s n av i ga t ed by refer en c e t o vi su a l l a n dmar ks, w h e n o t h er me t h o ds o f

reco rdi n g are e mpl o y ed.

**OR**

**. OP**  **S. 220** 

**. ML**  **R Rec**  **ord­k e**  **epi ng**  (a ) Th e re co rds o f t h e ac t i vi t i es re ferr ed t o i n OR .GE N .2 00 a n d t h e de cl ara t i o n s h al l be

st o red for a t l eas t 5 y ea rs. (b) Th e fo l l o w i n g i n for mat i o n u sed for t h e prepa rat i o n and exe cu t i o n o f a fligh t and re po rt s sh al l b e s t o red for 3 mo n t h s, i f app l i cab l e for t h e o pera t i o n :NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 7 of 136 (1) Opera t i o n a l f l i gh t p l an; (2) Ro u t es pec i f i c N OTA M /AI S br i e fing do c u m en t at i o n if ed i t ed byt h e o pe rator;
(3) M ass an d bal a n c e do c u me n t a t i o n ; (4) N o t i f i cat i o n o f spec i al l o ad s i n c l u d i n g w r i t t e n i n forma t i o n t o t h e p i l o t

­ i n ­

co mma n d ab o u t da n gero u s go o ds;
(5) Jo u rn e y l o g; a n d
(6) Fl i g h t repo rt ( s) for reco rd i n g deta i l s o f any o c c u rre n ce, o r an y eve n t w h i ch t h e pi l o t ­i n ­co m man d dee ms n ec essary t o repo rt/ r e co rd.
(c) N o t w i t h s t and i n g OR. G E N .2 00

, pe rso n n e l reco rds sh a l l be s t o red for t h e p eri o ds

i n d i ca t ed be l o w :

Fl i g h tc r ew lic e n c e an d cab i n c rewat t es t at i o n As l o n g a s t h e c r ew m e mber

is

exerc i s i n g t h e p ri vi l egesof t h e l i c en ce o r a t t es t at i o n for t h e air cra ftop erator

C rew m e mber t ra i n i n g a n d c h e cking 3 yea rs

Reco rds on c r ew m e mber rec en t e xper i e n ce 15 mo n t h s

C rew membe r ro u t e and ae ro dro me / t a sk a n d

area c o mpe t e n ce, as ap pro pr i a t e 3 yea rs

D angero u s G o o ds t rai n i n g, asapp ro pr i ate 3 yea rs

Trai n i n g / q u al i f i ca t i o n reco rds o f o t h e r
perso n n el for w h o m a t rai n i n g pro gra mme i s
requ i red l ast2 t ra i n i n g r eco rds

(d) Th eop erator s h a l l : ( 1 ) M a i n t a i n r ec o r ds o f a l l t r a i n i n g , ch e cki n g and q u a l i f i c at i o n p r es cr i b e d i n t h i s S ec t i o n u n d ert a ke n by a cr e w me m be r ; an d
( 2 ) M a k e t h e re c o rd s o f a l l c o n ve rs i o n c o u rs e s and r e cu rr en t t r ain i n g a n d ch ec ki n g

a v ai l ab l e , o n r e que st

, t o t h e cr e w me mb e r c o n c e rn ed

. (e) Th e o pera t o r s h a l l p reserve t h e i n for mat i o n u se d for t h e prepa rat i o n and ex ec u t i o n o f a fl i gh t a n d perso n n el t ra i n i n g re co rds e ve n i f t h e o pera t o r cease s t o be t h e o pera t o r o f

t h a t a i rcra ftor t h eem p l o yer of t h a t p erso n n e l

.

**Sec ti**  **o n III**  **– A**  **i r op**  **e rator d**  **e c**  **l arati**  **o n** 

**OR**

**. OP**  **S. 040** 

**. DE**  **C Dec**  **l ar**  **ati on**  (a ) P ri o r t o co mm en c i n g o pera t i o n s, t h e o pera t o r s h al l dec l are i t s capa b i l i t y and m ean s t o di sc h arg e t h e r espo n si b i l i t i e s asso c i ated w i t h t h e n o n ­co mmer ci a l o pera t i o n o f co mp l e x

mo t o r­po w ered a i r craf t t o t h e co mpe t e n t a u t h o r i t y. (b) W h en t h e n o n

­ co mme rc i al o pe rat i o n o f a co mp l ex mo t o r­po w ered ai rcraf

t i s ma n ag ed by a t h i rd par t y o n be h al f o f t h e o w n er, t h a t par

t y s h a l l d ecl a re its c ap ab i l i t y and mea n s
t o di s ch a rge t h e respo n si b i l i t i es as so ci a t ed w i t h t h e o pera t i o n o f t h e air craf

t t o t h e

co mpet e n t a u t h o ri t y. (c) Opera t i o n s sh a l l n o t co m me n ce be fore a n ackn o w l edg em en t o f r ece i pt from t h e C o mpet e n t A u t h o r i t yh a s be en rec e i ve d.

**OR**

**. OP**  **S. 041** 

**. DE**  **C C**  **ontent o f the**  **d e**  **c l**  **arati o**  **n** (a ) Th edec l ara t i o n s h al l be m ad e o n t h e f o r m co n t a i n ed in Appe n di x 1.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 8 of 136 **A p**  **p endi**  **x 1 t**  **o O R.O**  **PS**

**. 041** 

**. DE**  **C T**  **em p**  **l ate**  **D ec**  **l arati**  **o n** 



### Decl **a ra**  **ti o**  **n**

**O p**  **era t**  **or**

N am e :

C on ta ct d e t ail s:

**C A**  **MO**

N am e :

C on ta ct d e t ail s:

**A irc**  **raf t** **o p**  **era t**  **ion**

Starti n g d at e of op e ra ti on / a p p l i c ab i l i ty d a te of t he c han g e :

Ad d re ss of m ain b as e of o p e ration

Ty p e (s) of o p e rati o n

Ty p e (s) of air craft an d re g i stration (s)

Detail s of ap p rov al h e l d (a tta ch th e O PS PE C S)

**Ma na**  **g em**  **ent s**  **ys t**  **e m** 

Des cri p ti o n i nclu d i n g org ani sa ti o nal str uct ureNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 9 of 136 N am e an d co nta ct d e t ail s of Ac cou nta b l e M an ag e r

N am e an d co nta ct d e t ail s of p e rso n re sp onsi b l e for th e op e ration (i f d i f fe rent f ro m th e ac cou nta b l e man ag e r)

**St a**  **t em**  **ent s** 

T he o p e ration s ma nual a s r e q ui re d b y PAR

T OR re f l e c ts th e a p p l i c ab l e re q ui re m e nt s s e t out i n PAR

T

OR an d PAR T O PS.
Al l f l i g hts wi l l b e c arri e d out i n a cc ord anc e wi th t hat o p e ration s m anu al.

Al l air craft op e rat e d h ol d a v ali d ce r

ti f i ca t e of air wort h i nes s i n com p l i an ce wi th PAR

T M an d are of a ty p e t hat h as b e e n ce r ti f i ca t e d b y EAS A.

Al l f l i g ht and c a b i n cre w (i f ap p l i ca b l e ) m e mb e rs are t rai ne d i n ac cord an c e wi th PAR T OR

. (If ap p l i ca b l e )

T he o p e rator h as i m p l e me nt e d and d e mo nstrat e d con forman ce to an o f

f i cial l y re cog ni s e d i n d us try

sta n d ard

. N am e of the sta nd ard : Date of the l a st a udit of th e i r co nform anc e :

Any cha ng e i n th e o p e ration th at af

f e ct s th e i nform ati on d i s clos e d i n thi s d e claration wi l l re q ui re a

new d e claration to b e p rov i d e d to th e co m p e t e n t aut h ori ty

.

T he o p e rator c onf i rms that the i nfor ma ti on d i s clos e d i n thi s d e cl aratio n i s corre ct

.

Date , na m e of an d sig nat ure b y th e Ac coun ta b l e M an ag e r

**Sec ti**  **o n IV**  **– Ai r op**  **erat or c**  **ertifi c**  **ati on** 

**OR**

**. OP**  **S. 015** 

**. A**  **O C**  **A p**  **p l**  **i c**  **ati on f** **or an A**  **i r Ope**  **rator C e**  **rti ficat**  **e** (a ) W i t h o u t prej u d i ce t o Reg u l a t i o n ( E C ) 1 00 8/ 20 0 8, pri o r t o co m me n ci n g co mme rci a l a i r

o pera t i o n s, t h e o pera t o r s h al l ap p l y for a n d o b t ain an air o pera t o r cert i fica t e i ss u ed b y t h ec o mpe t e n tau t h o ri t y. (b) Appl i ca n t s s h al l p ro vi det h ef o l l o w i n g i n forma t i o n : (1) Th e o ff i ci a l n ame and b u si n es s n ame, ad dre ss a n d ma i l i n g ad dress o f t h e
ap pl i ca n t ; (2) D escrip t i o n o f t h e pro po sed o pera t i o n , i n cl u d i n g t h e t ype (s) and n u mber o f

air cra ftt o be op era t ed;
(3) D escrip t i o n of t h em a n ag em en t s ys t em, i n c l u d i n g o rga n i sat i o n a l st r u c t u re; (4) Th en a me o f t h e a ccou n t ab l em a n ag er; (5) Th e n a mes o f t h e n o mi n ate d po s t h o l ders, as requ i red by OR. OP S.2 10

. AOC(a )

t o get h er wi t h t h e i r q u al i f i ca t i o n s a n d e xper i e n ce ; an dNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 10 of 136 (6) A co pyof t h eOrga n i sat i o n Ma n u al, a s r equ i red in OR. G E N

. 20 0 (a )( 6).
(c) Appl i ca n t s s h al l d emo n st ra t et o t h e c o mp et e n t a u t h o ri t yt h at : (1) t h e y co mpl y w i t h a l l t h e app l i cable req u i rem en t sof t h i s P ar

t a n d Pa rt s­OP S;
(2) all a i rc raft o pera t ed h a ve a cert i f i ca t e o f air w o rt h i n ess i n acco rda n ce w i t h P a rt ­ 21 ; (3) I t s o rga n i sat i o n a n d man ag e me n t a re s u i t ab l e a n d pro per l y mat c h ed t o t h e scal e and s co pe o f t h e o pera t i o n ; a n d
(4) E very f l i g h t can be co n d u c t ed i n ac co rda n ce w i t h t h e p ro vi si o n s o f t h e Opera t i o n sMa n u al.

**OR**

**. OP**  **S. 020** 

**. A**  **O C**  **Operati o**  **n spe**  **c i**  **fic ati**  **ons and**  **p riv**  **i l**  **eges of**  **a n**  **ai r**  **operat or** 

**c ertifi**  **c ate**  **h old**  **er** (a ) Th e pri vi l ege s t h a t t h e o pera t o r i s cert i fica t e d t o co n d u ct s h al l b e sp eci fie d i n t h e

o pera t i o n s spec i f i cat i o n s o f t h e cert i f i ca t e. (b) Th e p ri v i l eges o f t h e h o l de r o f a n ai r o pera t o r cert i f i ca t e may i n cl u de a n y o f t h e

o pera t i o n s requ i r i n g s pe ci fi capp ro va l s r efer red t o i n P art­ OP S.SPA.

**OR**

**. OP**  **S. 025** 

**. A**  **O C**  **C hanges** 

I n t h e case o f a n ame n d men t t o t h e cert i fica t e, ap pl i ca n t s s h al l pro v i de t h e co mpe t en t

aut h o ri t y w i t h t h e re l eva n t pa rt s o f t h e Opera t i o n s M an u a l

, t h e Orga n i sa t i o n M an u al a n d all

o t h er re l eva n tdo cu me n t a t i o n

.

**OR**

**. OP**  **S. 030** 

**. A**  **O C**  **Le asi**  **ng**

ANY L E A SE

­ I N
(a ) W i t h o u t prej u d i ce t o Reg u l at i o n 1 00 8/ 20 08

, any l ea se­i n ag ree me n t for air c raft regi s t ere d i n a t h i rd co u n t ry a n d u sed by a n o pera t o r for w h i c h an y M emb er S t at e

en s u res o ver si g h t o f o pe rat i o n s o r u sed i n t o , w i t h i n o r o u t o f t h e C o mm u n i t y b y a n

o pera t o r c ert i f i ed i n accord a n ce w i t h t h i s sec t i o n (Co mmu n i t y o pera t o r) s h a l l be s u bj ect

t o pri o r au t h o ri sa t i o n of t h e co mpe t e n t a u t h o r i t y

. W E T L E A SE

­ I N
(b) To ob t ain t h e a u t h o r i sat i o n as re ferr ed t o in (a ) abo ve for t h e we t l ea se­i n of an ai rcra ft regi s t ere d i n a t h i rd co u n t ry, an o pe rator for w h i ch a M e mber S t ate s e n su res o v ers i gh t

o f o pera t i o n s, sh a l l de mo n s t ra t e t o t h ec o mpe t e n tau t h o r i t y t h a t : (1) Th e l es so r i s a n o pera t o r h o l di n g a n a u t h o r i sa t i o n i n ac co rda n ce w i t h P ar

t ­TCO ; and
(2) Th e fol l o w i n g req u i rem en t sare me t : (i ) P art­OPS. G E N ; (i i ) for co mmer ci a l air t ran spo rt (CAT ) o pera t i o n s P art­OPS.C A

T, exc l u d i n g OP S.C AT

. 22 0.A i f au t h o r i sed byt h e st a t e o f t h e o pera t o r; (i i i ) for co m merc i al op era t i o n s o t h er

t h a n CA T, Pa rt

­ OP S.C OM ; (i i i ) P art­FCL A n n exI I I ; (i v) OR. G E N S ect i o n 2, OR. OP S.G E N

, OR. OP S.M L R exclud i n g OR. OP S.0 20 .M L R, OR. OP S.FC

, t h e cab i n c re w medi ca l and t ra i n i n g
requ i re men t s o f OR. OP S.C C

, OR. OP S.TC, O R. OP S.FTL i n c l u di n g r el a t ed

C S­FTL a n d OR. OP S.S E C ; (v) P art­M; a n d;
(vi ) P art­1 45

. (3) C o mpl i a n ce w i t h t h e esse n t i a l req u i re men t s an d ap pl i cabl e i mp l eme n t i n g r u l es
may be de mo n s t ra t ed by a pp l y i n g t h e pro c ed u res co n t ai n ed i n t h e o pera t i o n s

man u al of t h ele ssor.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 11 of 136 D RY LE AS E ­O UT
(c) An y dry l ease ­o u t o f an a i r craf

t o f a n o pera t o r for w h i c h an y M emb er S t a t e e n s u res

o versi g h t o f o pera t i o n s, s h al l be s u bj ect t o t h e pri o r a u t h o r i sat i o n o f t h a t M embe r St a t e’ s co mpe t en t a u t h o r i t y. (d) To o btai n t h e au t h o r i sa t i o n as refe rred t o i n (c ) ab o ve, t h e fo l l o w i n g co n di t i o n s s h al l be

met : (1) t h e co mpe t en t a u t h o ri t y h as t ran sf er red i t s respo n s i b i l i t i es for o vers i g h t o f

o pera t i o n s a n d mai n t en a n ce t o t h e co mpe t en t a u t h o ri t yof t h ele sse e; (2) t h eai rcraf t i srem o v ed f ro m t h e A OC of t h e l ess o r; an d
(3) t h e ai rcra ft i s ma i n t a i n ed i n acco rda n ce w i t h a n ap p ro ved mai n t en a n c e
pro gra mme.

**OR**

**. OP**  **S. 035** 

**. A**  **O C**  **C ode**  **shar e a**  **rra ngem**  **ent s**  (a ) An y co de sh are arra n geme n t betwee n an o pe rator cert i f i ed i n acco rda n ce w i t h t h i s
sect i o n (co m mu n i t y o pera t o r) and a t h i rd co u n t ry o pera t o r s h al l be s u bj ect t o pr i o r
aut h o ri sat i o n o f t h ec o mpe t e n tau t h o ri t y. (b) To o btai n a n a u t h o ri sat i o n t o e n t er i n t o a co de sh are ar range me n t w i t h a t h i rd co u n t ry

o pera t o r, t h ec o m mu n i t yop erator

s h al l de mo n s t rate t o t h ec o mpe t e n tau t h o ri t y t h at:
(1) Th et h i rd co u n t ryop erator

h o l ds a n a u t h o r i sat i o n i n accord a n ce wi t h P art­ TCO.
(2) Th e C o mm u n i t y o pera t o r co n du ct s an i n i t i a l o n si t e au di t a n d for t h e d u ra t i o n o f

t h e co de s h are a rran g eme n t reg u l ar aud i t s o f t h e t h i rd co u n t ry o pera t o r t o

en s u re co mpl i an ce o f t h e t h i rd co u n t ry o pe rator w i t h t h e es sen t i al re qu i re men t s

o f t h e Bas i c Reg u l a t i o n and t h e st a n da rd s mai n t a i n ed by t h a t o pera t o r i n

co n du ct i n g i t s o pera t i o n s; On si t e aud i t s sh a l l b e co n duc t ed at l east o n ce every 24 mo n t h s. (c) Th e a u di t s, i n c l u d i n g any f i n di n gs s h a l l be re c o rded. L evel 1 f i n di n gs s h al l be c l o sed
befo re en t er i n g i n o r co n t i n u i n g a co de sh are ag reemen t

, l ev el 2 f i n d i n gs w i t h i n 1 2

mo n t h s o f t h e a u di t

. T h e C o m mu n i t y o pe rator sh a l l s u b mi t t h e a u d i t r epo rt i n cl u d i n g findi n gs and t h e i r cl o s u re t o t h e co mpe t e n t au t h o ri t y. All a u d i t repo rt s sh a l l be kep t for

at l eas t 5 y ears.

**OR**

**. OP**  **S. 201** 

**. A**  **O C**  **F l**  **i g**  **ht d**  **ata m**  **onitori ng**  **– aer opl**  **anes** (a ) An o pera t o r s h al l es t ab l i s h a n d mai n t a i n a fl i g h t data mo n i t o ri n g sy s t em, w h i c h s h a l l be

i n t egra t ed i n t h e ma n ag e men t sys t e m, for a e ro pl ane s w i t h a max i m u m ce rt i f i cat ed

t ake­o f f ma ss o f mo re t h a n 2 7 00 0 kg.
(b) Th e f l i gh t da t a mo n i t o r i n g sy st e m s h al l be n o n ­p u n i t i v e and co n t ai n ad eq u ate safegu a rds t o pro t ec t t h es o u rce( s) of t h e da t a.

**OR**

**. OP**  **S. 210** 

**. A**  **O C**  **Pe rs**  **onn el**  **requi rem**  **ents**
(a ) Th e o pe rator sh a l l

, i n a ccord an ce w i t h O R. G E N .2 10 (b) n o mi n a t e po s t h o l de rs
respo n s i b l e f o r t h em a n ag eme n t a n d s u per vi si o n of t h e foll o w i n g areas: (1) fl i gh t op era t i o n s; (2) crew t rai n i n g; (3) gro u n d op erat i o n s; a n d
(4) co mpl i an ce mo n i t o r i n g. (b) Adequ a cy a n d co mpe t e n cyof s t af

f.
(1) Th e o pera t o r sh a l l e mpl o y su ff i ci en t st a ff for t h e p l an n ed gro u n d a n d flig h t

o pera t i o n s. (2) All perso n n e l assi g n ed t o , o r di rec t l y i n vo l ved i n , gro u n d and f l i g h t o pera t i o n s sh al l :NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 12 of 136 (i ) be pro per l y t ra i n ed ; (i i ) demo n s t ra t e t h e i r capa b i l i t i es i n t h e perfo r man c e o f t h ei r as si g n ed
dut i es; an d
(i i i ) be aw are o f t h ei r respo n s i bi l i t i es a n d t h e re l at i o n s h i p o f t h e i r d u t i e s t o
t h eop erat i o n as a who l e. (c) Su pe rv i si o n of s t a ff
(1) Th e n u mber o f s u per vi so rs t o be ap po i n t ed s h all be s u f

fici e n t i n re l at i o n t o t h e
st r u c t u r e o f t h e o pera t o r a n d t h e n u mber

of s t af f emp l o yed.
(2) Th e d u t i es a n d respo n s i bi l i t i es o f t h es e su p ervi so rs sh a l l be de fined, a n d any

o t h er n ec essary arra n gem en t s s h al l be made t o en su re t h at t h ey ca n di sc h arg e
t h e i r s u perv i so ryres po n s i bi l i t i es. (3) Th e s u perv i s i o n o f crew me mber s and perso n n el i n vo l ved i n t h e o pera t i o n sh a l l
be exer ci s ed by i n di v i d u al s w i t h a deq u a t e e xper i en ce a n d t h e s k i l l s t o e n s u re t h e
att a i n me n tof t h es t andards s pec i fie d i n t h e o pe rati o n s man u a l

.

**OR**

**. OP**  **S. 215** 

**. A**  **O C**  **F acil**  **i ty**  **requi rement**  **s**

I n a ccord a n ce w i t h OR. G E N .2 15

, t h e o pera t o r s h al l : (a ) arra n geapp ro pri a t egro u n d h an dl i n g f ac i l i t i e s t o en s u r e t h es afeh a n d l i n g o f its flig h t s; (b) mai n t a i n o pe rat i o n a l s u pp o rt faci l i t i es a t t h e m ain o pera t i n g ba s e, ap pro pri a t e for t h e

area an d t ype o f op erat i o n ; (c) en s u re t h at t h e ava i l ab l e w o r ki n g space at eac h o pera t i n g ba se i s s u f fi c i e n t for

perso n n el per t ai n i n g t o t h e safe t y o f f l i g h t o pe rati o n s. C o n si d erat i o n s h al l be gi ve n t o
t h e n eeds o f gro u n d s t af f, st af f co n ce rn ed w i t h o pera t i o n a l co n t ro l

, t h e s t o rag e and
di sp l ay o f es s en t i a l r eco rdsan d f l i g h tpl a n n i n g b y crew s.

**OR**

**. O**  **PS**

**. 300** 

**. A**  **O C**  **Doc um**  **entati on requi**  **rement s**  (a ) Th e o pera t o r sh a l l pro d u ce t h e man u a l s and any o t h er do c u me n t a t i o n req u i red and
amend me n t s t h er eo f.
(b) Th e o pera t o r s h al l be c ap ab l e o f, w i t h o u t de l ay, di st ri b u t i n g o pera t i o n a l i n s t r u c t i o n s a n d

o t h er inf o r mat i o n

.

**Sec ti**  **o n V**  **– F l**  **i g**  **ht C**  **rew**

**C hap**  **ter 1**

**Gener al** 

**OR**

**. O**  **PS**

**. 015**  **.F C**  **C omp**  **ositi on o**  **f fli g**  **ht c**  **re w**  (a ) Th e co mpo si t i o n o f t h e flig h t c rew an d t h e n u m ber o f f l i g h t crew membe rs a t des i gna t ed

crew s t at i o n s sh a l l be n o l es s t h a n t h e mi n i m u m spec i f i ed i n t h e a i rcra ft fligh t man u al o r i n an y o pera t i n g l i mi t a t i o n s prescr i bed f o r t h e a i rcraf

t

. (b) Th e f l i g h t crew s h al l i n cl u de ad d i t i o n a l flig h t cr e w member s w h e n requ i red by t h e t ype o f

o pera t i o n , a n d s h al l n o tbe r edu ced be l o w t h en u mbe r s pe ci fi ed in t h e o pera t i o n s ma n u a l

. (c) All f l i g h t cr ew me mber s s h al l h o l d a l i ce n ce a n d rat i n g s i ss u ed i n a ccord a n ce w i t h P ar t
FC L , a pp ro pri at e t ot h e d u t i e s as si g n ed t o t h e m. (d) A fligh t cr ew memb er may b e rel i ev ed i n flig h t o f h i s d u t i es a t t h e co n t ro l s by ano t h e r

su i t ab l y q u a l i fi ed f l i g h tc rewm e mber.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 13 of 136 **OR**

**. O**  **PS**

**. 020**  **.F C**  **Des i**  **g nati**  **o n a**  **s p i**  **l ot­i**  **n­co m**  **m a**  **nd**
(a ) On e pi l o t amo n gst t h e f l i g h t crew sh a l l be desi g n at ed by t h e o pera t o r as pi l o t ­i n ­

co mma n d.
( b ) T h e o pe r at o r sh al l o n l y de si gn at e a f l i ght c rew me m be r t o a ct a s p i l o t ­i n

­ c o m ma n d i f
h e /sh e : ( 1 ) c o m pl i e s w i t h t h e mi n i mu m l ev el o f e x pe ri e n c e s pe ci fi ed i n t h e O pe r ati o n s M a n u al ; ( 2 ) e x ce pt i n t h e c as e o f b al l o o n s: ( i ) h a s ad e qu at e k n o w l ed g e o f t h e r o u t e o r ar e a t o be fl o w n a n d o f t h e

a e r o d r o m es , f a ci l i t i es a n d pr o c ed u r es t o be u se d ; ( i i ) i n t h e c a se o f c o mm e rci a l o pe r ati o n s , h a s h a d e x p er i en c e w i t h i n t h e l a st 1 2

m o n t h s o f t h e r o u t e o r ar e a t o b e f l o w n an d o f t h e ae r o dr o m es , fa ci l i t i es

a n d p r o c e du re s t o b e u se d ; ( 3 ) i n t h e c as e o f m u l t i

­ cr e w o p er at i o n s , h as c o mp l et ed a c o mm an d c o u rs e p r o v i d e d
b y t h e o p er a t o r , as s p eci fi e d i n t h e O p er at i o n s M an u al ;

**OR**

**. O**  **PS**

**. 025**  **.F C**  **F l**  **i g**  **ht engi**  **nee r** 

W h en a s epa rat e f l i g h t e n g i n eer s t at i o n i s i n co rpo rated in t h e de si g n of a n aero pl a n e, t h e fligh t

crew sh a l l i n c l u de o n e cr ew me mber w h o i s s u i t ab l y qua l i fie d i n acco rda n ce w i t h ap p l i cab l e

n at i o n a l r u l es.

**OR**

**. O**  **PS**

**. 030**  **.F C**  **C rew res**  **our c**  **e m an**  **ag em**  **ent (C**  **RM ) t**  **raini ng** 

E xce pt i n t h ec as e o f ba l l o o n s: (a ) Bef o re ac t i n g i n a m u l t i ­cr ew en vi ro n me n t

, a fl i gh t crew memb er s h al l h a ve rec ei v ed

ap pro pri at e CR M t rai n i n g as spec i f i ed i n t h eOpe rati o n s M a n u a l

. (b) E l e me n t s o f C RM t ra i n i n g s h al l be i n cl u ded i n t h e ai rcraf

t t ype t ra i n i n g a n d re cu rre n t

t rai n i n g as w e l l as i n t h ec o m man d c o u rse.

**OR**

**. O**  **PS**

**. 035**  **.F C**  **Operat or c**  **onver sion**  **tr ai**  **ning**
(a ) E xce pt i n t h e case o f ba l l o o n s, a f l i g h t cre w member s h a l l co mpl e t e t h e o pera t o r

co n ver si o n t rai n i n g co u r se: (1) w h en c h ang i n g t oan ai r craf t f o r wh i c h a n ewt y pe o r c l assrat i n g i s r equ i red; or (2) w h en c o m me n ci n g a t a n op era t o r. (b) Th e o pera t o r co n v ers i o n t rai n i n g co u rse s h al l i n c l u de t ra i n i n g o n al l t h e eq u i p men t
i n st a l l ed on t h e a i rc raft

.

**OR**

**. O**  **PS**

**. 040**  **.F C**  **Diff e**  **ren c**  **es t r**  **ai ning**  **and fami**  **l i**  **arisat i**  **o n t**  **rai ning** 
(a ) Fl i g h t c rew memb ers s h al l co mpl et e d i ff e ren ces o r fami l i ari sat i o n t rai n i n g w h e n req u i r ed by P art­FCL a n d w h e n c h an gi n g eq u i p me n t o r pro cedu r es o n t ypes o r var i an t s cu rre n t l y

o pera t ed.
(b) Th e o pe rat i o n s ma n u a l s h a l l spec i f

y w h en su ch d i f fere n ce s t rai n i n g o r fam i l i ar i sa t i o n
t rai n i n g i sreq u i red.

**OR**

**. O**  **PS**

**. 045**  **.F C**  **Rec urr**  **e nt**  **trai ning** 

E ac h flig h t c rew me mber s h al l co mp l e t e an n u al rec u rre n t air c raf

t flig h t a n d gro u n d t ra i n i n g rel e van t t o t h e t ype o r vari a n t o f air craf

t o n w h i ch h e/sh e o pera t es, i n c l u di n g t ra i n i n g o n t h e l o cat i o n a n d u s e o f a l l em erge n cyan d s af

et yeq u i p me n t carr i ed.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 14 of 136 **OR**

**. O**  **PS**

**. 050**  **.F C**  **Pil ot**  **q ual**  **i ficati**  **on t o op**  **erat e i**  **n ei ther p**  **i l**  **ot’ s seat** 

Fl i g h t c rew memb ers w h o may be ass i gne d t o o pera t e i n ei t h er pi l o t 's sea t sh a l l co mp l e t e
ap pro pri at e t rai n i n g an d c h eck i n g ass pec i f i ed i n t h e o pera t i o n s ma n u a l

.

**OR**

**. O**  **PS**

**. 055**  **.F C**  **Operati o**  **ns o n m**  **ore th**  **an on**  **e t y**  **p e or**  **va ria**  **nt**
(a ) Fl i g h t c rew me mbers o pera t i n g mo re t h a n o n e t ype o r vari a n t o f ai rcraf

t s h al l co mp l y

w i t h a l l o f t h e re qu i re men t s pres cr i bed i n t h i s Sec t i o n for ea ch t ype o r var i an t

, u n l e ss credi t s re l at ed t o t h e t ra i n i n g, ch e ck i n g, a n d rece n t e xper i e n ce req u i reme n t s are
ap pro ved i n a ccord a n ce w i t h Pa rt

­ 21 f o r t h e re l e van t t ypesor va ri a n t s. (b) Appro pri a t e pro ced u res and/o r o pera t i o n a l r es t r i ct i o n s s h al l b e sp eci fi e d i n t h e o pera t i o n s

man u al f o r a n yop erat i o n on mo re t h a n o n e t yp e o r v ar i a n t

.

**OR**

**. O**  **PS**

**. 060**  **.F C**  **Pr ovi**  **sio n of t**  **rai ning** 

A l l t h e t r ain i n g r e qui r ed i n t h i s s ect i o n s h al l b e c o n du ct e d:
( a ) i n a cc o r da n c e w i t h t h e t r a i n i n g pr o g r amm es an d s yl l a bi e st a bl i sh e d b y t h e o p er at o r i n
t h e O M ; ( b ) b y a p pr o p ri at el y qu al i fi e d pe rs o n n el

. I n t h e c as e o f fl i gh t a n d fl i ght si m u l ati o n
t r ain i n g , t h e pe r s o n n el pr o vi di n g t h e t ra i n i n g a n d c o n du ct i n g t h e ch e ck s sh al l b e
q u ali fi e d i n ac c o rd an c e w i t h P a rt ­F C L

.

**C hap**  **ter 2**

**A d**  **d i**  **ti onal**  **requi r**  **em ents**  **fo r**  **c omm**  **er c**  **i al**  **ai r**  **transport**

**O R**  **.OP S.**  **11 5** 

**. F**  **C C**  **o m**  **p os**  **i t**  **i on**  **of F**  **l i**  **g h**  **t C**  **r ew**  ( a ) I n e xp e ri en c e d fl i gh t cr e w me mb e rs s h a l l n o t be p ar t o f t h e s a me f l i g h t c re w

. ( b ) T h e pi l o t ­i n ­c o mm an d m a y d el e ga t e t h e c o n du ct o f t h e fl i ght t o a n o t h er pi l o t su i t a bl y
q u ali fi e d i n a cc o r da n c e w i t h P a rt F C L a n d f u l f i l l i n g t h e r e qui re me n t s o f

O R

. O P S

. 02 0 ( b )

. T h e de l e g ati o n sh all i n cl u d e all t h e r es p o n si bi l i t i e s o f t h e pi l o t

­ i n

­ c o m m an d

. ( c ) S p ec i fi c r eq u i r em en t s f o r a er o p l a n e o pe r ati o n s u n de r I FR o r at n i ght

. ( 1 ) T h e mi n i mu m fl i g h t cr e w sh all b e 2 p i l o t s f o r a l l t u r b o j et a e r o pl an es an d al l

t u r b o

­ pr o p el l er a er o p l a n e s w i t h a m ax i mu m pa s s en ge r s e ati n g c o n f i gu r ati o n o f

m o r e t h an 9.
( 2 ) A e r o p l ane s o t h e r t h an t h o se c o v e re d by ( c) (1 ) m a y h av e t h e mi n i mu m fl i ght

c r e w re du c ed f r o m 2 t o 1 pi l o t p r o vi de d t h at : ( i ) T h e p i l o t h a s u n d e rt ak en t r ai n i n g o n t h e o p e r at o r ’ s pr o c e dur e s , i n
p a r t i c u l arr e g ar di n g :

­ E n gi n e m an a ge me n t an d e me r ge n c y h an dl i n g;

­ U s e o f n o rm al

, a bn o rm al a n d e me r ge n c y ch eck l i st ;

­ A T C c o m mu n i c ati o n ;

­ D e p a rt u r e an d a p pr o a ch p r o ce du r es ;

­ A u t o pi l o t m an a g em en t

, i f a pp l i c a bl e ; an d

­ U s e o f si m pl i fi e d i n

­ fl i gh t d o cu m en t at i o n ; ( i i ) T h e r e cu r r en t ch ec k s re qui r e d by O R

. O P S .1 45

. F C a r e pe r f o r me d i n t h e

s i n gl e­ p i l o t r o l e o n t h e re l e v ant t y pe o r c l as s o f ae r o pl an e i n a n

e n v i r o n m en t r e pr es en t a t i v e o f t h e o p er at i o n ; ( i i i ) F o r o p er at i o n s u n d erI F R:NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 15 of 136 ­ t h e p i l o t h a s a mi n i mu m o f 50 h o u rs fl i ght t i m e u n de r I F R o n t h e

r e l e v ant t yp e o r cl a ss o f ae r o pl an e , o f w h i ch 10 h o u r s as pi l o t ­i n ­

c o mm an d ; an d

­ t h e pi l o t h a s c o m pl et ed 5 I F R fl i gh t s , i n c l u di n g 3 i n st ru m en t

a p p r o a ch e s , i n a s i n g l e

­ pi l o t r o l e , o r u n d ert a ke n a n I FR

i n st ru m en t a p pr o a ch ch ec k d u ri n g t h e pr ec e di n g 9 0 d ay s o n t h e

r e l e v ant t y p e o r cl as s o f a e r o pl an e; an d
( i v) F o r o p er at i o n s at n i ght :

­ t h e p i l o t h as a m i n i mu m o f 15 h o u rs f l i ght t i m e at n i ght w h i ch

m a y be i n cl u d ed i n t h e 50 h o u rs fl i g h t t i me u n de r I F R i n
p a r a g ra ph (i i i ) a b o v e; an d

­ t h e p i l o t h a s c o m pl et e d t h re e t ak e

­ o f fs an d l a n di n g s a t n i ght o n
t h e t y p e o r cl as s o f ae r o pl an e i n t h e si n gl e pi l o t r o l e , o r

u n d er t ak en a n i ght t ak e­ o f f a n d l an di n g c h e ck du ri n g t h e
p r e ce di n g 90 d ay s o n t h e r el ev ant t yp e o rc l a ss o f a er o pl an e

. ( d ) S p ec i fi c r eq u i r em en t s f o r h el i c o pt e rs

. ( 1 ) F o r al l o p e ra t i o n s u s i n g h el i c o pt e rs w i t h a m ax i mu m p a ss en ge r s e ati n g

c o n f i g u r at i o n ( M P S C ) o f m o r e t h an 1 9 an d f o r I F R o pe r ati o n s u si n g h el i c o pt er s w i t h a M P S C o f m o re t h an 9 : ( i ) T h e m i n i mu m fl i gh t cr e w sh all be t w o p i l o t s; an d
( i i ) T h e pi l o t ­i n ­c o mm an d s h all be t h e h o l de r o f a n Ai rl i n e Tr a n s p o rt P i l o t
L i ce n c e (H el i c o pt er ) i s su e d i n ac c o rd an c e w i t h P a r t F C L

. ( 2 ) O p e r ati o n s n o t c o v er e d by p ar a g r ap h ( d ) (1 ) a b o v e ma y b e o pe r at ed b y a

s i n gl e pi l o t u n de r I F R o r at n i ght p r o vi de d t h at:
( i ) T h e p i l o t h as u n de rt a ken t ra i n i n g o n t h e o p e r at o r ’s p r o ce du r es , i n
p a r t i c u l arr e g ar di n g :

­ E n gi n e m an a ge me n t an d e me r ge n c y h an dl i n g;

­ U s e o f n o rm al

, a bn o rm al a n d e me r ge n c y ch eck l i st ;

­ A T C c o m mu n i c ati o n ;

­ D e p a rt u r e an d a p pr o a ch p r o ce du r es ;

­ A u t o pi l o t m an a g em en t

, i f a pp l i c a bl e ;

­ U s e o f si m pl i fi e d i n

­ fl i gh t d o cu m en t at i o n ; an d
( i i ) T h e r ec u r r en t ch ec ks r e qui re d b y OR

. O P S .1 45

. F C a r e p er f o rm ed i n t h e

s i n gl e­ p i l o t r o l e o n t h e p ar t i cu l ar h el i c o pte r t y pe i n an en vi r o n m en t

r e p re s en t ati ve o f t h e o p e r ati o n ; and
( i i i ) F o rI F R o p e ra t i o n s , t h e pi l o t :

­ h a s 25 h o u rs t o t al I F R f l i ght ex p e ri e n c e i n t h e r el ev an t o pe r ati n g

e n v i r o n m en t ; an d

­ h a s 2 5 h o u r s f l i ght e xp e ri e n c e a s a si n gl e pi l o t o n t h e s pe ci fi c
t y pe o f h el i c o pt er , a p p r o v e d f o r s i n gl e pi l o t I FR

, o f w h i ch 10
h o u r s as pi l o t ­i n ­c o mm an d o r pi l o t

­ i n

­ c o mm an d u n d er

s u pe rv i si o n , i n cl u di n g 5 s ec t o r s o f I F R l i n e fl yi n g u n d e r

s u pe rv i si o n u si n g t h e si n gl e pi l o t p r o ce du re s ; a n d

­ c o m pl i e s w i t h t h e mi n i mu m re qui r e d re c en t e x p eri en ce o f 5 I FR
f l i ght s a s a si n gl e p i l o t

, i n cl u di n g 3 i n st ru men t a p pr o a ch es , c a r ri ed o u t d u ri n g t h e p re c ed i n g 9 0 d ays o n a h el i c o pt er

a p p r o ve d f o r t h i s pur p o se o r u n d e rt ak e s a n I F R i n st ru men t

a p p r o a ch c h ec k as a s i n g l e pi l o t o n t h e r el ev ant t y pe o f

h e l i c o p t e r

o r an FST D

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 16 of 136 **O R**  **.OP S.**  **12 0** 

**. F**  **C C**  **o m**  **m an**  **d c**  **o ur**  **se**

E xc e pt i n t h e c as e o f b all o o n s , t h e c o mm and c o u rs e s h a l l i n cl u d e at l e as t t h e f o l l o w i n g

e l em en t s: ( a ) T r ain i n g i n a n FS T D

, i n cl u di n g l i n e o ri en t at e d fl yi n g t r a i n i n g ( L O FT )

, o r fl yi n g
t r ain i n g ; ( b ) T h e o pe r at o r p r o f i ci en cy c h e ck

, o pe r ati n g a s pi l o t ­i n ­c o mm an d ; ( c ) T r ain i n g o n pi l o t

­ i n ­c o mm an d r es p o n si bi l i t i es ; ( d ) L i n e t r a i n i n g a s pi l o t ­i n

­ c o mm an d u n d ers u p erv i s i o n , f o r a mi n i mu m o f : ( 1 ) 1 0 se ct o rs , i n t h e c as e o f a e r o p l ane s ; an d
( 2 ) 1 0 h o u r s , i n c l u d i n g at l e ast 1 0 s e ct o rs , i n t h e c a s e o f h el i c o pt er s

. ( e ) C o m pl et i o n o f a l i n e c h e ck a s pi l o t ­i n

­ c o mm and ; an d
( f ) E l em en t s o f c re w r e s o u rc e ma n a g em en t t r ain i n g

.

**O R**  **.OP S.**  **13 0** 

**. F**  **C I**  **n i**  **t i**  **a l**  **O p**  **er a**  **to r’**  **s C**  **r ew**  **Re so**  **u rc**  **e Ma**  **n a**  **g em**  **e n**  **t (**  **C RM**  **) t**  **r a**  **i n**  **i n**  **g** ( a ) E xc e pt i n t h e c a se o f b all o o n s : ( 1 ) A fl i g h t cr e w me m be r sh all h av e c o m pl et e d a n i n i t i al C R M t r a i n i n g c o u rs e b e f o re c o mm en ci n g u n su p er vi se d l i n e fl yi n g

. ( 2 ) I n i t i al C R M t r ain i n g sh a l l be c o n du ct ed b y at l e a st o n e su i t a b l y qu ali fi e d C R M

t r ain er w h o m ay be as si s t e d b y e xp e rt s i n o rde rt o a d d re ss s p ec i fi c a re a s

. ( b ) I f t h e fl i gh t c r e w m em b er h as n o t p re vi o u sl y r e ce i v e d t h e o re t i c a l t ra i n i n g i n H u m an F a ct o r s t o t h e AT P L l e ve l

, h e /sh e sh all c o mp l et e , be f o re , o r c o mb i n ed w i t h

, t h e i n i t i al C R M t r ain i n g , a t h e o r et i ca l c o u r se p r o v i d e d by t h e o p e ra t o r an d b as e d o n t h e h u m an pe r f o r ma n c e an d l i mi t a t i o n s syl l a bu s f o r t h e A T P L as e st a bl i sh ed i n P a rt ­ F C L

. .

**O R**  **.OP S.**  **13 5** 

**. F**  **C O**  **p er**  **a to**  **r c**  **on ve**  **r s**  **i o**  **n t**  **r a**  **i n**  **i n**  **g an**  **d c**  **he c**  **k i**  **ng** ( a ) E xc e pt i n t h e c a se o f b all o o n s : ( 1 ) c r e w re s o u rc e m an a g em en t t r ai n i n g s h all be i n t e g ra t e d i n t o t h e o p e r at o r

c o n v e rsi o n t r ain i n g c o u rs e ; ( 2 ) d u ri n g t h e o p e r at o r c o n ve rs i o n c o u rs e t h e f l i ght c re w m em b er sh al l n o t

u n d er t ak e fl y i n g dut i e s o n an o t h e r t y p e o r cl ass o f ai rc r aft

. ( b ) T h e am o u n t o f t r ai n i n g r e qui re d by t h e fl i g h t cr e w m em be r f o r t h e o pe r at o r ’s

c o n v e rsi o n c o u r s e sh a l l be d et e rmi n e d i n a c c o r da n c e w i t h t h e st an d ar ds o f

q u ali fi c ati o n an d e xp e ri en c e s p ec i fi e d i n t h e O p e r ati o n s M a n u al

, t aki n g i n t o a c c o u n t
h i s /h erp r evi o u s t r ain i n g an d ex p eri en c e

. ( c ) T h e f l i ght c re w m em b ers h al l c o m pl et e : ( 1 ) t h e o p er a t o r p r o fi c i en c y ch e ck an d t h e e me r g en c y an d s af et y e qu i p me n t

t r ain i n g an d ch ec ki n g b ef o r e c o m men ci n g l i n e f l yi n g u n d ers u p e rvi si o n ; an d
( 2 ) t h e l i n e ch ec k u p o n c o m pl et i o n o f l i n e fl y i n g u n d ers u p e rvi si o n

. ( d ) A e r o p l ane s

. P i l o t s t h at h a ve b ee n i s su e d a t yp e r ati n g b a se d o n a z er o fl i g h t t i me
t r ai n i n g ( Z F TT ) c o u r se s h al l : ( 1 ) c o mm en ce l i n e fl y i n g u n d er su p er vi si o n n o t l a t e r t h a n 21 d a ys a ft er t h e

c o m pl et i o n o f t h e sk i l l t e st o r a ft e r r e fr es h e r t r ai n i n g p r o vi d e d by t h e

o p e r at o r ; ( 2 ) c o n duc t t h e fi rst 4 t a k e­ o ff s an d l a n d i n gs o f t h e l i n e f l yi n g u n de r su pe r vi s i o n i n t h e a e r o pl an e u n d e r t h e s u p e rvi si o n o f a TR I (A ) o c cu pyi n g t h e o t h er pi l o t

s e at

, u n l e ss o t h er w i s e s pe ci fi e d i n ac c o r d an ce w i t h P a rt ­21

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 17 of 136 **O R**  **.OP S.**  **14 5** 

**. F**  **C R**  **ec ur**  **re n**  **t tr**  **a i**  **n i**  **n g**  **an d**  **c h**  **ec k**  **i n**  **g** ( a ) E a ch fl i gh t cr e w m em be r sh a l l c o mp l et e r e cu rr en t t r ai n i n g an d c h e ck i n g r el e v ant t o
t h e t y p e o r v ar i ant o f a i r cr a ft o n w h i ch t h ey o p e r at e

. ( b ) O p e r at o r P r o fi ci en cy C h e ck : ( 1 ) E a ch f l i ght cr e w m em b er sh al l c o m pl et e o p e r at o r p r o fi ci en cy ch ec ks t o d e m o n st ra t e h i s /h er c o m pe t e n c e i n c a rr yi n g o u t n o rm a l

, a bn o rm al an d

e m er g en c y p r o c e du re s , a s p ar t o f a n o rm al f l i g h t c r ew c o m pl em en t

. ( 2 ) W h en t h e fl i gh t c re w m em be r w i l l be r eq u i r ed t o o pe r at e u n d er I FR

, t h e

o p e r at o r p r o f i c i en cy c h e ck s h a l l b e c o n du ct ed w i t h o u t e xt er n a l vi s u a l re f er en ce

. ( 3 ) T h e p er i o d o f v al i d i t y o f t h e o pe r at o r pr o fi ci en cy ch e ck sh all b e 6 c a l en d a r

m o n t h s

. ( c ) L i n e C h e ck

. E xc e pt i n t h e c a se o f

b a l l o o n s , e a ch f l i g h t c re w m em be r sh al l c o m pl et e a l i n e ch e ck o n t h e ai rc r aft t o d em o n st r at e h i s /h er c o mp et en ce i n c ar ry i n g o u t n o rm al
l i n e o p er at i o n s d es cr i b e d i n t h e O pe r ati o n s M a n u al

. Th e p eri o d o f v ali di t y o f a l i n e

c h e ck s h a l l b e 12 c al en d arm o n t h s

. ( d ) E me r gen cy an d S a fe t y E qui pm en t t r ai n i n g and ch e cki n g

. E a ch f l i ght c r e w me m be r

s h all c o m pl et e t r ai n i n g an d ch ec ki n g o n t h e l o c a t i o n a n d u se o f a l l em er g en cy an d

s a f et y e qu i p me n t c ar ri e d

. Th e pe ri o d o f va l i di t y o f a n em e rg en cy a n d sa f et y

e q u i pm en t c h e ck s h al l b e 1 2 c ale n d a r m o n t h s

. ( e ) E xc e pt i n t h e c a se o f b all o o n s : ( 1 ) E l em en t s o f C R M sh al l b e i n t e gr a t e d i n t o a l l a p pr o p ri at e ph a s es o f t h e

r e cu rr en t t r ain i n g

. ( 2 ) E a ch fl i ght c re w m em be r sh all u n d er g o s pec i f i c m o dul a r C R M t r ain i n g

. Al l

m a j o r t o pi c s o f C R M t r ain i n g s h a l l b e c o v er e d o v e r a p e ri o d n o t ex ce e di n g 3

y e a rs

. ( f ) E a ch fl i gh t c re w m em b er sh all u n d er g o gr o u n d t r ai n i n g a n d ai rc r aft/ FS T D t r a i n i n g at
l e as t ev er y 12 c al en d arm o n t h s

. ( g ) T h e v ali di t y p er i o d s m en t i o n e d i n ( d) ( 3)

, ( e) a n d (f ) sh all b e c o u n t ed f r o m t h e en d

o f t h e m o n t h w h en t h e ch ec k w as t a ken

. ( h ) W h en t h e t r a i n i n g o r ch ec ks r eq u i r e d a b o v e a re u n d er t a k en w i t h i n t h e l as t 3 m o n t h s

o f t h e v al i di t y p e ri o d

, t h e n e w v al i di t y p e ri o d s h a l l be c o u n t ed fr o m t h e o ri gi n a l

e x pi ry da t e

.

**O R**  **.OP S.**  **15 5** 

**. F**  **C O**  **p er**  **a t**  **i o**  **n o**  **n m**  **o re**  **t ha**  **n o**  **ne t**  **y p**  **e o**  **r va**  **r i**  **an t** 
( a ) W h en a fl i ght cr e w me m be r o p er a t e s b o t h h el i c o pt er s an d a e r o p l ane s t h e o p e r ati o n

s h all b e l i m i t ed t o o n e t y pe o f ea ch

. ( b ) T h e pr o c ed u r es o r o p er a t i o n al r e st r i c t i o n s f o r o p e r ati o n o n m o r e t h a n o n e t y p e o r

v a ri an t est a bl i sh e d i n t h e O p er a t i o n s M anu al s h al l c o v er : ( 1 ) T h e f l i ght c re w m em b er s ' mi n i mu m e x pe ri en ce l e v el ; ( 2 ) T h e mi n i mu m ex p eri en ce l ev el o n o n e t y pe o r v a ri an t be f o re b e gi n n i n g
t r ain i n g f o ra n d o pe r ati o n o f an o t h ert y p e o rv a r i ant ; ( 3 ) T h e pr o c es s w h e r eb y fl i g h t c re w qu ali fi e d o n o n e t y p e o r v a ri an t w i l l be

t r ain e d an d qu a l i f i e d o n an o t h e rt y p e o r v ar i ant ; a n d
( 4 ) A l l a p pl i c ab l e r e ce n t ex p er i e n c e re qu i r em en t s f o re a ch t y p e o r v ari a n t

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 18 of 136 **C hap**  **ter 3**

**A d**  **d i**  **ti onal**  **requi r**  **em ents**  **fo r**  **c omm**  **er c**  **i al**  **op erati**  **on s othe**  **r t han**  **c omm**  **er c**  **i al**  **ai r** 

**transpo rt** 

**O R**  **.OP S.**  **24 0** 

**. F**  **C R**  **ec ur**  **re n**  **t tr**  **a i**  **n i**  **n g**  **an d**  **c h**  **ec k**  **i n**  **g ­**  **O p**  **er a**  **to r**  **P ro**  **f i**  **c i**  **en c**  **y C**  **h ec**  **k**
( a ) E a ch f l i ght cr e w m em b er sh all c o m pl et e ann u a l o pe r at o r p r o fi c i e n c y ch e ck s t o d e m o n st ra t e h i s/ h e r c o m p et e n c e i n c a r ryi n g o u t n o rm al

, a bn o r ma l an d em er g en cy
p r o c ed u r es , c o v e ri n g t h e r el ev ant as p ec t s a s s o ci at ed w i t h t h e s pe ci ali s ed t a sk s d e s cri b e d i n t h e O p er at i o n s M anu al ; ( b ) A p p r o p ri at e c o n si d er a t i o n s h a l l be gi v en w h en t h e o p e r ati o n s ar e u n de rt a ken u n d e r I F R o ra t n i g h t ; ( c ) T h e p er i o d o f v ali di t y o f t h e o pe r at o r p r o fi c i en cy ch ec k sh a l l be 12 c a l en d a r m o n t h s i n a d di t i o n t o t h e r em ain d er o f t h e m o n t h w h en t h e ch e ck w a s t ak en

. W h en t h e

o p e r at o r p r o fi c i e n c y ch ec k i s u n de rt a ken w i t h i n t h e l a st 3 m o n t h s o f t h e v ali di t y
p e ri o d

, t h e n e w v ali di t y p e ri o d sh all be c o u n t ed fr o m t h e o ri gi n al e x pi ry d at e

.

**Sec ti**  **o n V**  **I – C**  **ab i**  **n cr ew** 

**OR**

**. OP**  **S. 005**  **.C C**  **S c**  **ope**

Th i s sec t i o n es t ab l i s h es t h e req u i r eme n t s t o be met by an o pera t o r w h en o pera t i n g an air c raf t

w i t h c ab i n c r ew

.

**C hap**  **ter 1**

**C omm**  **on requi r**  **em ent**  **s**

**OR**

**. O**  **PS**

**. 105**  **.C C**  **N um**  **b er a**  **nd c**  **omp o**  **sit i**  **on o f cabi**  **n cr ew**  (a ) At l ea st o n e cab i n crew mem ber sh a l l be assi g n ed for t h e o pera t i o n o f an y air cra ft w i t h

a maxi m u m pa sse n ger seat i n g co n fi g u ra t i o n o f mo re t h a n 19 w h e n car ryi n g o n e o r

mo re pas sen g ers. (b) Th e cab i n crew sh a l l b e co mpo sed o f a t l eas t o n e cab i n crew m embe r for ev ery 50

, o r fract i o n of 50 , pa sse n ger s ea t s i n st a l l ed o n t h es ame de ck o f

an ai r craf t

. (c) Fo r o pera t i o n s w h e n mo re t h an o n e cab i n crew member i s ass i gned t h e o pera t o r sh a l l

n o mi n a t e o n e c ab i n c r ew m ember

t o be re spo n s i bl et o t h e p i l o t ­i n ­co m ma n d.

**OR**

**. O**  **PS**

**. 110**  **.C C**  **C ondi**  **ti ons**  **f or assi**  **g nm**  **ent of**  **c ab**  **i n cr**  **ew to**  **d uti**  **es** (a ) C ab i n crew me mbers s h al l be ass i gn ed t o du t i eson a n a i rcra fton l y i f t h ey: (1) are atl ea st1 8 y ears o f age; (2) h ave bee n asses sed ph ysica l l y and m en t al l y f i t t o perfo rm al l ass i gn ed dut i e s and respo n si b i l i t i e s safe l y i n acco rda n ce w i t h t h e medi ca l req u i r eme n t s spec i f i ed

i n Pa rt ­M E D asapp l i cab l e t o t h et ype o f

op erat i o n s; (3) h ave co mp l et ed a l l t ra i n i n g re qu i red by P ar

t ­C C and t h i s C h ap t er t o perfo r m t h e assi g n ed d u t i e s; a n d
(4) h ave bee n c h ec ked a s pro f i c i en t t o perform al l a ssi g n ed d u t i e s. (b) Th e cabi n cr ew me mber s and t h e i r f u n ct i o n s w i t h rega rd t o f l i g h t and pa sse n ger safe t y sh al l b e c l ear l y i de n t i f i ed t o t h e pas sen g ers.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 19 of 136 **OR**

**. O**  **PS**

**. 115**  **.C C**  **T raini**  **ng c**  **our ses a**  **nd asso**  **c i**  **ated c**  **hec ki**  **ng** (a ) A deta i l e d pro gra m me s h al l be es t ab l i s h ed by t h e o pera t o r for each t ra i n i n g co u r se i n

acco rda n c e w i t h t h e ap p l i cabl e req u i reme n t s o f P art­CC a n d o f t h i s Sec t i o n as
ap pl i ca bl e t o co ver t h e d u t i e s and re spo n s i b i l i t i es t o be perfo rm ed by t h e cab i n crew membe rs; (b) E ac h t ra i n i n g co u rs e sh a l l i n c l u de t h eo re t i cal and pra ct i ca l i n s t r u ct i o n t o get h er w i t h

i n d i v i dua l o r co l l e ct i ve p rac t i c e as re l eva n t t o each t ra i n i n g su bj e ct i n o rder t h a t t h e cabi n crew me mber ac h i e ves t h e ad eq u a t e l e v el o f pro fi c i e n cy i n ac co rda n c e w i t h t h i s Sec t i o n ; (c) Trai n i n g a n d ch eck i n g o f eac h cab i n cr ew m em ber s h al l b e co n du ct ed for eac h t rai n i n g

co u rse b y perso n n e l s u i t ab l y qua l i f i ed and e xp eri e n ced for t h e s u bj ect t o be co ver ed;
and
(d) C h eck i n g o f t h e p ro fi c i e n cy o f each cab i n cre w memb er sh a l l be co n d u c t ed for al l

t rai n i n g rec e i v ed, ex ceptf o r crew reso u rce m a n ag eme n t t ra i n i n g.

**OR**

**. O**  **PS**

**. 120**  **.C C**  **Init i**  **al saf**  **ety trai**  **ning**

Th e o pe rator sh a l l pro vi d e t h e cabi n c rew m e mber w i t h a n i n i t i al safe t y t ra i n i n g co u rse i n

acco rda n c e w i t h t h e ap pl i cab l e req u i rem en t s o f P art­CC u n l ess t h e cabi n cr ew me mber h o l ds a cabi n c r ew at t es t a t i o n iss u ed i n accord a n ce wi t h Pa rt ­C C

.

**OR**

**. O**  **PS**

**. 125**  **.C C**  **Operat or’**  **s a i**  **r c**  **ra ft t**  **y p**  **e t raini**  **ng and**  **d i**  **ff ere**  **nc es t**  **raini ng**  (a ) A cab i n crew me mber sh a l l u n de rgo ap pro pr i a t e a i rcra ft t ype t rai n i n g i n ac co rda n ce

w i t h (c ) befo r e be i n g: (1) fi rs t a ss i gned byt h e o pera t o r t o ac t asa c ab i n c rew m e mber; or (2) assi g n ed b y t h a t op era t o r t o op era t e o n a n o t h er

ai rc raf t t ype. (b) I n ad d i t i o n t o (a ), a cabi n crew memb er sh a l l u n d ergo ap pro pri a t e di ff er en c es t rai n i n g i n accord a n ce wi t h (c) a s ap p l i cable beforet h ey are ass i g n ed:
(1) o n a v a ri a n tof a n a i rcra ftt ype c u r ren t l y o pera t e d; o r (2) o n c u rre n t l y o pera t ed air craf

t t ype s o r va ri a n t s w i t h d i ffere n t safe t y equ i pm en t

, safet y eq u i pme n tl o ca t i o n or n o r mal a n d eme rg en cys af et y pro ced u re s. (c) Th e pro gra mme o f t h e o pera t o r’s a i rcra ft t yp e t rai n i n g, a n d di ff ere n c es t rai n i n g as rel e van t , s h al l : (1) i n vo l ve t ra i n i n g a n d pra c t i ce o n a represe n t a t i v e t rai n i n g de vi c e o r o n t h e act u a l

air cra ft ; (2) co mpri se t rai n i n g i n t h e o pera t o r‘s s t anda rd o pe rating pro c edur es for cabi n c rew membe rs t o be firstass i g n ed t o d u t i esby t h e o p erator; a n d
(3) co ver i n ad d i t i o n t o t h e air craf

t t ype­ spec i f i c t r ain i n g s u bj ect s spe ci f i ed i n P art ­ C C at l east t h e f o l l o w i n g su bj e ct s as re l eva n t t ot h e ai r craf

t t yp e o r v ari an t t o be

o pera t ed:
(i ) descr i pt i o n of t h ec ab i n c o n fi g u ra t i o n ; (i i ) l o cat i o n , remo va l and u se o f all po rt ab l e safe t y equ i pm en t carr i ed o n ­ bo ard t h e a i rcra ftt ype o r var i an t ; (i i i ) t h e o pera t o r’s n o rmal an d e merge n cypro ced u re s; (i v) pa ssen g er b ri e fing, s a fet y de mo n st ra t i o n s a n d c ro w d co n t ro l ; (v) fi re an d s mo ke t rai n i n g u si n g t h e o pera t o r’s eq u i pme n t ; (vi ) t h e o pera t o r’s eva cu a t i o n pro c edu res; (vi i ) pi l o tincapa ci t at i o n ; and
(vi i i ) t h e o pera t o r’s cr ew re so u rc e m a n ag e me n t t ra i n i n g.

**OR**

**. O**  **PS**

**. 130**  **.C C**  **F am**  **i l**  **i arisat**  **i on** NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 20 of 136 Aft er co mpl et i o n o f a t ra i n i n g co u rse o n a n a i r craft t ype o r a va ri a n t

, a cab i n cr ew me mber

w i t h n o previ o u s co mpara b l e expe ri e n ce s h a l l co mp l e t e ap pro pri a t e fam i l i ar i sat i o n u n de r

su per vi si o n befo re be i n g as si g n ed as o n e o f t h e mi n i mu m n u m ber o f cab i n c rew req u i r ed for

t h eai rcraf t t ypeor va ri a n t

.

**OR**

**. O**  **PS**

**. 135**  **.C C**  **Operat or’**  **s r ec**  **urr ent**  **trai ning** 
(a ) Th e pro gra mme o f t h e rec u r ren t t rai n i n g co u rse sh al l co ve r al l ac t i o n s ass i g n ed t o eac h
membe r o f t h e cab i n crew i n n o rma l and em er genc y pro cedu res and dr i l l s re l eva n t t o each a i r craf t t ypeor var i a n t t o be op erat ed.
(b) E very 12 ca l e n da r mo n t h s cabi n crew m em bers sh a l l u n d ergo rec u rre n t t rai n i n g

co mpl y i n g w i t h t h e ap pl i cabl e requ i re me n t s o f P art­CC and co ver i n g i n ad di t i o n at l eas t

t h ef o l l o w i n g t ra i n i n g s u bj ect s for

eac h a i rc raftt ype o r vari a n t t obe op era t ed:
(1) l o cat i o n a n d h a n dl i n g o f a l l s af

et y a n d e merge n c y eq u i p men t carr i ed o n ­bo ard ; (2) st o w ag e o f a rt i c l esin t h ec ab i n ; (3) i n forma t i o n t o t h e fligh t crew i n c as e o f su rface co n t a mi n at i o n ; (4) o pera t o r’s e merge n c y pro c edur es; (5) o pera t o r’s e vac u at i o n p ro ced u res; (6) i n ci de n t an d acc i de n tre vi ewre l eva n tt o t h e o pe rator;
(7) o pera t o r’s c rew re so u r ce man ag e me n t ; (8) aero ­medi cal aspec t san d f i rs t a i d; a n d
(9) secu ri t y pro ced u res. (c) I n ad d i t i o n t o t h e t ra i n i n g su bj ec t s sp ec i fie d i n (b)

, cabin c rew me mbers s h a l l a l so be

t rai n ed on t h e f o l l o w i n g w i t h i n in t erva l s n o tex c eedi n g 3 yea rs: (1) each cabi n crew memb er: (i ) act u a l l y fi g h t i n g a fire u s i n g t h e o pe rator’ s equ i p men t ;a n d
(i i ) u n d ergo i n g p i l o t incapa ci t at i o n t rai n i n g i f ap pl i ca bl e; (2) u se o f py ro t ec h n i c s (a c t u al or rep rese n t a t i ve d e vi ce s);
(3) demo n s t ra t i o n of t h e u se of t h elif e ­raf

t , o r sl i de ­raft , w h er e f i t t ed; and
(4) demo n s t ra t i o n of t h e o pera t i o n of

al l ot h er ex i t sinclud i n g f l i g h tdec k w i n do w s.

**OR**

**. O**  **PS**

**. 140**  **.C C**  **Operat or’**  **s r ef**  **res h**  **er trai ning** 
(a ) A cab i n c rewm e mber who h as n o tu n der t ak en a n y flyi n g d u t i e s for mo re t h an 6 mo n t h s sh al l u n de rgo a refr esh er t rai n i n g o n t h e air c raft t ype t o be o pera t ed befo re be i n g assi g n ed t o d u t i es. (b) A cabi n crew membe r w h o h as n o t u n d ert a ken fl y i n g d u t i es o n o n e pa rt i c u l ar air craf t

t ype d u r i n g t h e p reced i n g 6 mo n t h s s h a l l b efo r e bei n g as si g n ed o n t h a t t ype co mpl et e ei t h er: (1) t h eapp l i cab l e refr esh er t ra i n i n g in a ccord a n ce w i t h ( c); or
(2) 2 re fres h er s ec t o rson t h e a i rcra ftt ype u n der ap pro pri at e s u per

vi si o n

. (c) Th eref r es h er t ra i n i n g pro gra mme f o r ea ch ai rcr aft t ype s h al l c o ver a s a mi n i m u m: (1) emerge n c y pro ced u re s; (2) evacu a t i o n p ro cedu res; (3) act u a l o pera t i o n a n d o pening by eac h cabi n cre w member o f each t ype o r var i an t

o f n o rma l a n d emerg en cy e xi t sin t h e n o rma l a n d emer gen cy mo des;
(4) demo n s t ra t i o n of t h e o pera t i o n of

al l ot h er ex i t s ; an d
(5) l o cat i o n a n d h a n dl i n g o f a l l s af

et y a n d e merge n c y eq u i p men t carr i ed.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 21 of 136 **C hap**  **ter 2**

**A d**  **d i**  **ti onal**  **requi r**  **em ents**  **fo r**  **c omm**  **er c**  **i al**  **ai r**  **transport**

**OR**

**. O**  **PS**

**. 205**  **.C C**  **N um**  **b er a**  **nd c**  **omp o**  **sit i**  **on o f cabi**  **n cr ew**  (a ) Th e mi n i m u m n u mber o f cabi n c rew me mber s deter mi n ed i n a ccord a n ce w i t h P ar t 2 1
for t h e cert i fica t i o n o f t h e air craf t t ype o r var i an t t o be o pera t ed w i t h t h e sa me n u mber

o f pa sse n ger sea t s i n s t al l ed s h al l ap p l y w h e n greate r t h a n t h e ap p l i cable n u mber speci fi e d i n OR. OP S. 10 5.C C

. (b) Th e o pera t o r s h al l t ake i n t o acco u n t t h e t y pe and d u rat i o n o f o pera t i o n s w h e n deter mi n i n g t h e n u mber an d co mpo s i t i o n o f t h e cabi n c r ew

. (c) W h en mo re t h a n o n e cab i n cr ew m embe r i s r eq u i r ed, t h e co mpo s i t i o n o f t h e cab i n c rew sh al l co mpr i se a se n i o r cab i n c rew mem ber n o mi n ated by t h e o pera t o r and qua l i fie d i n

acco rda n c e wi t h OR. OP S.2 60 .C C

. (d) Th e m i n i mu m requ i red n u mber o f cab i n cr ew membe rs det erm i n ed i n acco rda n ce w i t h (a ) maybe r edu ced i n u n foresee n c i r cu ms t anc e s pro v i ded t h a t : (1) t h e n u mber o f pa sse n ge rs h as bee n red u ced, t aki n g pa rt i cu l ar acco u n t o f t h e speci a l cat ego r i es o f pa s se n gersc arr i ed, i f

an y; (2) t h e re i s a t l eas t : (i ) 1 cabi n c rew m emb er f o r ev ery 5 0, or fract i o n of 5 0, passe n gers c ar ri e d o n
t h es a me de ck o f t h e a i r craf t ; o r (i i ) 1 cab i n c rew memb er pe r pa i r o f f l o o r l eve l e merge n cy ex i t s, w h i ch e ver

n u mber i st h egrea t er; a n d
(3) a repo rtis s u bm i t t ed t o t h e c o mpet en t a u t h o ri t yaft e r c o mpl e t i o n of

t h e flig h t

. (e) D u ri n g g ro u n d o pera t i o n s, w h en t h e a i rcra ft i s at i t s pa rk i n g st a t i o n a n d o n e o r mo re
pa ssen g ers are o n bo ard

, t h e m i n i mu m req u i r e d n u mber o f cabi n cr ew memb ers ma y be red u ced onl y i f:.
(1) t h e n u mbe r o f cab i n crew membe rs pre se n t o n bo ard co mpl i es w i t h t h e n u mbe r
requ i red i n (d) (2 ) abo ve; (2) n o ref u e l l i n g/d e­f u e l l i n g i s t ak i n g pl a ce; a n d
(3) pro cedu r es t o be ap pl i ed w i t h t h i s re duc ed n u m ber o f cabi n c rew a re e st ab l i sh ed

i n t h e o pera t i o n sm a n u a l

.

**OR**

**. O**  **PS**

**. 210**  **.C C**  **C ondi**  **ti ons**  **f or assi**  **g nm**  **ent to**  **d uti**  **es** (a ) Th eop erator s h a l l : (1) o n l y ass i g n cabi n crew me mber s h o l d i n g a c ab i n cr ew att e st a t i o n i s su ed i n

acco rda n c e wi t h Pa rt ­C C

. (b) Th eop erator s h a l l al so e n s u re t h at:
(1) all a n d o n l y t h e cabi n c rew membe rs as si g n e d t o d u t i es o n a fligh t w ea r t h e

o pera t o r’s cab i n c rew u n i for m; a n d
(2) su c h u n i for m i s co mpat i bl e w i t h t h e safe t y fu n c t i o n s o f cabi n c rew a n d i s c l ear l y i den t i f i ab l et o t h e pas sen gers.

**OR**

**. O**  **PS**

**. 215**  **.C C**  **T raini**  **ng c**  **our ses a**  **nd asso**  **c i**  **ated c**  **hec ki**  **ng**

Fo l l o w i n g t h e s u cc ess fu l co mpl e t i o n o f a t rai n i n g co u r se a n d as so ci a t ed ch eck i n g, t h e o pe rator
sh al l pro v i de eac h cabi n crew me mber w i t h an u pd ate d l i st s h o w i n g t h e val i d i t y pe ri o d o f t h e rel a t ed t ra i n i n g and ch eck i n g o f t h e air craf

t t y pe(s) and var i an t (s) o n w h i c h t h e cabi n crew membe r i s pro f i c i e n t

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 22 of 136 **OR**

**. O**  **PS**

**. 250**  **.C C**  **Operati o**  **n on m**  **o re tha**  **n one a i**  **r c**  **ra ft t**  **y p**  **e o r v**  **aria nt** 
(a ) Ai r craf t t ype s a n d var i a n t s for c ab i n crew sh a l l b e: (1) t h e t yp es a n d var i a n t s det erm i n ed i n ac co rda n ce w i t h t h e ap pl i cab l e
requ i re men t sof Pa rt ­2 1; a n d
(2) i n t h e ad d i t i o n al case o f a cabi n co n f i g u rat i o n sp eci fic t o t h e o pe rator, t h e rel a t ed var i a n t o f a n a i rcra ft t yp e s h al l be de t ermi n ed a s a di ff e ren t t ype for
cabi n c rew w h en n o t si mi l ar i n t h e l o cat i o n a n d t ype o f po rt ab l e sa fe t y equi p me n t and in t h e e merge n c y pro ced u r es. (b) A cabi n crew me mber s h al l n o t be ass i g n ed t o dut i e s o n mo re t h an 3 a i rcra ft t ypes deter mi n ed i n acco rda n ce w i t h (a ), exc ept t h at t h e cab i n cr ew membe r may be

assi g n ed o n 4 a i rcra ftt y pes i f for a t l eas t 2 o f t h e t y pes: (1) safet y eq u i pme n t and t ype­sp eci fic n o rma l and e merge n c y pro ced u re s are si m i l a r; a n d
(2) n o n

­ t ype­ spec i f i c n o rma l a n d e merg en c y pro c ed u resare i de n t i ca l

.

**OR**

**. O**  **PS**

**. 255**  **.C C**  **Sing l**  **e cab i**  **n cr ew**  **m em**  **b er op**  **erati o**  **ns** (a ) Th e o pera t o r sh a l l se l e ct

, rec ru i t

, t rai n and c h eck t h e pro fici e n c y o f t h e cab i n crew membe rs t o be ass i g n ed t o s i n g l e cab i n crew membe r o pera t i o n s ac co rdi n g t o cr i t er i a
ap pro pri at e t o t h i s t ypeof o pera t i o n s. (b) C ab i n crew memb ers sh a l l o n l y be ass i gn ed t o si n gl e cabi n crew membe r o pera t i o n s aft er t h ey : (1) h ave co mp l et ed t h e ad di t i o n al t rai n i n g co u r se requ i red for si n g l e cab i n c rew membe r op era t i o n s; (2) h ave s u cce ssf u l l y pa s sed t h e ch e cks ve ri fy i n g t h ei r pro fi c i e n cy i n perfo r mi n g t h e dut i es and respo n s i bi l i t i es p erfor med i n s i n g l e cabi n cr ew m ember o pera t i o n s; and
(3) for n ew en t ra n t cab i n crew me mbers w h o h ave n o prev i o u s co mpa rab l e
exper i en ce, h ave u n d ert a ke n fam i l i ari sat i o n f l y i n g o f at l east 20 h o u rs an d 15

sect o r s o n t h e a i r craf t t ype u n de r the s u pe rvi si o n of a s u i t ab l y exp eri en ced cab i n

crew m embe r. (c) Th e pro gra mm e o f t h e t rai n i n g co u rs e for s i n gl e cab i n crew o pera t i o n s s h al l at l eas t

co ver t h e f o l l o w i n g su bj ec t s: (1) respo n s i b i l i t y t o t h e pi l o t

­ i n

­ co mma n d for t h e c o n duc t o f n o r mal and em erge n cy
pro cedu r es; (2) i mpo rt an ce o f co ­o rdi n a t i o n an d co mm u n i ca t i o n w i t h t h e f l i gh t c r ew , i n cl u d i n g a s
rega rds man ag eme n t of u n ru l yor d i sr u pt i ve pas sen ge rs; (3) revi ew of o pera t o r’s requ i re me n t s a n d o f l ega l r equireme n t s; (4) acci de n t a n d i n c i de n trepo rt i n g; a n d
(5) fl i gh t a n d d u t y t i me l i mi t a t i o n s a n d r estreq u i re men t s.

**OR**

**. O**  **PS**

**. 260**  **.C C**  **Sen i**  **o r cab**  **i n cr**  **ew m**  **em b**  **er** (a ) Th e o pe rator sh a l l n o mi n at e cab i n cr ew me mbe rs t o t h e fu n c t i o n s o f se n i o r cab i n crew membe r on l yi f t h e y: (1) h ave a t l eas t 1 year exper i e n ce as o pera t i n g cab i n c rewm e mber; and
(2) h ave su cces sf u l l yc o mp l et ed a se n i o r cabi n crewt ra i n i n g co u rse. (b) Th e s en i o r cab i n crew t ra i n i n g co u r se s h al l co v e r all du t i es an d respo n s i bi l i t i es o f s en i o r cabi n c r ew m e mber s a n d s h a l l i n c l u deatl ea stt h e foll o w i n g s u bj ect s: (1) pre­fl i g h tbri ef i n g; (2) co ­o pera t i o n w i t h t h e c r ew ; (3) revi ew of o pera t o r’s requ i re me n t s a n d o f l ega l r equireme n t s;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 23 of 136 (4) acci de n t a n d i n c i de n trepo rt i n g; (5) h u man f ac t o rsan d c rew reso u rce m a n ag em en t (C RM ); and
(6) fl i gh t t i me l i mi t a t i o n s a n d r estreq u i rem en t s. (c) Th e s en i o r cab i n crew memb er s h al l h ave respo n s i bi l i t y t o t h e p i l o t ­i n ­co mma n d for t h e

co n du ct and co ­o rd i n a t i o n o f n o rma l and e merge n cy pro ced u r es spec i f i ed i n t h e

o pera t i o n s ma n u a l

, i n cl u di n g for di s co n t i n u i n g n o n ­safe t y­ rel a t ed du t i es for safe t y o r

secu ri t y pur po s es. (d) Th e o pe rator sh a l l es t ab l i s h pro c edur es t o s el ec t t h e mo s t s u i t ab l y q u a l i fi ed and

exper i en ced cab i n crew me mber t o rep l ace t h e n o mi n a t ed se n i o r cab i n crew mem ber i n

case h e/s h e beco me s u n ab l e t o op era t e.

**Sec ti**  **o n V**  **II – T**  **e c**  **hnic al**  **c rew m**  **em b**  **er i n H**  **E MS** 
**, HH**  **O a nd**  **N VI**  **S op e**  **rati on**  **s**

**OR**

**. OP**  **S. 005** 

**. T**  **C Sc**  **ope** (a ) Th i s P ar t es t ab l i s h es t h e r equ i re me n t s t o be m et by t e ch n i cal crew memb ers i n H E M S,

H H O a n d N V I S op erat i o n s o t h er t h an f l i g h t or ca bi n c rew

. (b) A t e ch n i cal crew m ember i n H E M S, H H O an d N VI S o pe rat i o n s i s as si g n ed b y t h e

o pera t o r t o d u t i es i n t h e air craf t o r o n t h e g ro u n d for t h e p u rpo se o f a ssist i n g t h e p i l o t
dur i n g H E M S, H H O o r N V I S o pera t i o n s, w h i c h may req u i re t h e o pera t i o n o f spec i al i s ed

o n ­bo ard eq u i p me n t

.

**OR**

**. O**  **PS**

**. 015** 

**. T**  **C C**  **ondi ti**  **ons f** **or assi g**  **nm ent**  **of t**  **ec h**  **nical c**  **r e**  **w to**  **d uti**  **es** (a ) Tech n i cal crew me mber s i n H E M S, H H O a n d N VI S o pera t i o n s s h al l o n l y be ass i g n ed
dut i esif t h e y: (1) are atl ea st1 8 y ears o f age; (2) are ph ys i cal l y and me n t a l l y f i t t o safe l y perfo rm ass i g n ed d u t i es and

respo n s i b i l i t i es; (3) are peri o di cal l y as sess ed for med i cal fi t n ess , ba sed o n aero ­medi cal be st

pra ct i ce, t o s a fel y e xerc i se t h e i r a ssi g n ed s afe t ydu t i e s; (4) h ave co mpl et ed al l t rai n i n g requ i red by t h i s s ect i o n t o perfo r m t h e ass i gn ed
dut i es; and
(5) h ave bee n c h ec ked a s pro f i c i en t t o perform al l a ssi g n ed d u t i e s.

**OR**

**. O**  **PS**

**. 020** 

**. T**  **C Init**  **i al**  **and ty**  **p e­relat**  **ed trai**  **ning**

Bef o re b ei n g fi r stass i gn ed t o op erat e, eac h t ec h n i cal crew me mber sh a l l c o mp l e t e: (a ) i n i t i al t rai n i n g, i n cl u d i n g re l eva n tCRM e l eme n t s ; (b) t ype­rel a t ed t ra i n i n g o n : (1) t h el o ca t i o n a n d u se of a l l s afe t yan d s u rv i va l eq u i p me n t carr i ed o n t h eai rcraf t ; (2) all n o r mal a n d eme rgen cy p ro cedu res; (3) o n ­bo ard eq u i p me n tu s ed for

s pec i a l i s ed t ask s.

**OR**

**. O**  **PS**

**. 025** 

**. T**  **C A**  **i rc**  **r aft t**  **y p**  **e a nd**  **d i**  **ff ere**  **nc e**  **s t raini**  **ng**

E ac h t ec h n i ca l c rew m embe r s h al l co mpl et e: (a ) Ai r craf t t ype t rai n i n g, i n cl u d i n g re l eva n t C RM el em en t s, w h e n ch a n gi n g o pera t o r s o r

w h en c h ang i n g t oa d i ff e ren t a i rc raf

t t ype o r c l a ss; (b) di ffere n ces t rai n i n g w h en c h a n gi n g equ i p men t o r pro cedu re s o n t y pes o r vari a n t s

cu rr en t l y o pera t ed. T h e o pera t o r s h al l spe ci f

y i n t h e o pera t i o n s ma n u al w h e n s u c h
di ffere n cest ra i n i n g i s req u i r ed.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 24 of 136 **OR**

**. O**  **PS**

**. 030** 

**. T**  **C F**  **am i**  **l i**  **arisat i**  **on fli g**  **hts**

Fo l l o w i n g co mp l et i o n o f t ype­re l a t ed o r co n ve rs i o n t ra i n i n g, eac h t ec h n i ca l crew membe r sh a l l

u n d ert a ke fam i l i ar i sa t i o n flig h t s pr i o r t o o pera t i n g as a requ i red t ec h n i ca l crew m embe r i n H E M S, H H O o r N VI S o pera t i o n s.

**OR**

**. O**  **PS**

**. 035** 

**. T**  **C Rec**  **urr e**  **nt trai**  **ning**
(a ) E ac h t ec h n i cal crew membe r sh a l l u n dergo an n u a l rec u rr en t t ra i n i n g rel eva n t t o t h e
t ype o f air craf t a n d eq u i pme n t w h i c h t h e t e ch n i cal c rew m embe r o pera t es. E l e me n t s o f

C RM s h a l l be i n t egra t ed int o a l l app ro pr i ate ph a ses o f

t h e rec u rre n tt rai n i n g. (b) Recu r ren t t ra i n i n g s h al l i n cl u det h eo re t i cal a n d p ract i cal ins t r u c t i o n a n d prac t i ce.

**OR**

**. O**  **PS**

**. 040** 

**. T**  **C Ref**  **r esh**  **er trai ning** 

E ac h t e ch n i cal c rew me mber w h o h as n o t u n d e rt ake n d u t i es i n t h e prev i o u s 6 mo n t h s i n t h e rel e van t t ype o f air craf t s h al l co mpl et e refr es h er t ra i n i n g re l e van t t o t h e t ype o f ai rcraf

t a n d equi p me n twh i c h t h e t ec h n i ca l c r ew m embe r op erates

.

**OR**

**. O**  **PS**

**. 045** 

**. T**  **C C**  **hec ki**  **ng** (a ) Fo l l o w i n g t h e c o m pl e t i o n of t ra i n i n g, eac h t e ch n i cal c rew memb er s h al l u n dergo a c h ec k

t o demo n s t rat e t h e i r pro fici e n c y i n c arr

yi n g o u t n o rma l a n d e merge n c y pro ced u re s. (b) Trai n i n g and c h e ck i n g s h a l l be co n du ct ed for ea ch t rai n i n g co u rse by p erso n n e l s u i t ab l y qual i f i ed a n d e xper i e n ced f o r t h e s u bj ec t t o be c o vered.

**Sec ti**  **o n V**  **III – F**  **l i**  **g ht**  **and d**  **uty ti**  **m e l**  **i m**  **i tat**  **i ons**  **and r**  **est requi**  **r em**  **ent s** 

**C hap**  **ter 1**

**Gener al** 

**OR**

**. O**  **PS**

**. 005**  **.F T**  **L Sc**  **ope**

Th i s se ct i o n e st ab l i sh es t h e requ i re me n t s t o be met b y an o pe rator t o ma n ag e fa t i g u e a n d t o

co mpl y w i t h t h e flig h t a n d du t y t i me l i mi t at i o n s a n d res t req u i reme n t s for crew me mber s (fl i gh t c rew , cab i n c r ew an d t ec h n i ca l c r ew m em bers).

**OR**

**. O**  **PS**

**. 010**  **.F T**  **L Def**  **i nit**  **i o**  **ns**

Fo r the p u rpo se of t h i s sec t i o n , t h ef o l l o w i n g de f i n i t i o n s s h al l app l y: (a ) ‘Au gm en t ed flig h t crew’ mean s a fligh t crew w h i ch co mpr i se s mo re t h a n t h e m i n i m u m

n u mber req u i red t o o pera t e t h e a i rcra ft and w i t h i n w h i ch eac h fligh t crew me mber can l eave t h e i r as si g n ed po s t a n d b e rep l aced by a n o t h er ap pro pri a t e l y q u a l i fi ed f l i g h t crew membe r f o r t h e p u rpo se o f i n ­fl i g h t brea k ; (b) ‘F l i g h tt i me’ mea n s: (1) for aero pl ane s and t o u r i n g mo t o r gl i ders t h e t o t al t i me f ro m t h e mo me n t t h e air cra ft firs t mo v es f ro m i t s pa r ki n g p l ace for t h e p u rpo se o f t a ki n g o f

f u n t i l t h e

mo men t i t fina l l y co mes t o res t o n t h e desi g n a t ed pa rki n g po si t i o n a t t h e en d o f

t h ef l i g h t an d al l en g i n es o r pro pel l er s ares t o pp ed;
(2) for h e l i co pte rs, t h e t o t a l t i me from t h e mo m en t a h e l i co pter ’s ro t o r b l ad e s s t art

t u r n i n g u n t i l t h e mo men t t h e h el i co p t er fina l l y co mes t o re st at t h e en d o f t h e fl i gh t , a n d t h erotor bl ad e s ares t o pp ed;
(3) for sai l p l an es, t h e t o t a l t i me from t h e mo me n t t h e sa i l p l an e co mme n ce s t h e
gro u n d ru n i n t h e pro ce ss o f t ak i n g o f

f u n t i l t h e mo men t i t final l y co mes t o a
restatt h e e n d of f l i g h t ; a n dNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 25 of 136 (4) for ba l l o o n s t h e t o t al t i me from t h e mo men t t h e ba s ket l ea ves t h e gro u n d for

t h e p u rpo se o f t aki n g o ff u n t i l t h e mo m en t t h e ba l l o o n f i n a l l y co mes t o a re st at

t h ee n d o f t h e fligh t ; (c) ‘D u t y’ m ean s any t as k t h at a c rew me mber i s requ i red b y t h e o pera t o r t o perfo r m, i n cl u di n g, for e xamp l e, f l i g h t du t y, ad mi n i st r ati v e w o rk, t rai n i n g, po s i t i o n i n g, a n d

st an db y w h e n i ti slik e l yt o i n duc e f a t i gue; (d) ‘D u t y pe ri o d’ mea n s a per i o d w h i c h s t art s w h en a crew membe r i s requ i red b y an

o pera t o r t o repo rt for co m me n c i n g a d u t y a n d en ds w h e n t h at perso n i s free fro m a l l
dut i es; (e) ‘F l i g h t c rew me mber’ mean s a pi l o t

, f l i g h t en g i n eer, o r fligh t n avi ga t o r as si g n ed t o dut y i n an ai r craf t ; (f) ‘F l i g h t D u t y P er i o d (FD P )’ means a peri o d w h i c h co mme n ce s w h e n a crew member i s
requ i red t o repo rt for duty t h a t i n c l u de s a fl i g h t o r a seri es o f fl i g h t s and w h i c h fini sh e s

w h en t h e a i rcra ft fina l l y co me s t o res t and t h e en g i n es are s h u t do w n o r t h e ro t o r bl ad es a re s t o pp ed, a t t h e e n d o f t h e l as t fligh t o n wh i c h t h ey are a crew memb er; (g) ‘Ho me ba se’ mean s t h e l o cat i o n n o mi n a t ed by t h e o pe rator t o t h e crew membe r from

w h ere t h e crew me mber n o r mal l y st a rt s an d en ds a d u t y pe ri o d o r a s eri es o f du t y peri o ds;
(h ) ‘L o cal day’ mean s a 24 h o u r p eri o d co mm en c i n g at 00 : 00 l o ca l t i me; (i ) ‘L o cal n i g h t ’ mea n s a per i o d o f ei gh t h o u r s fallin g be t w ee n 22 : 00 h o u r s and 0 8:0 0
h o u r s l o ca l t i me; (j ) ‘A si n g l e da y fr ee o f du t y’ mea n s t i me free o f all d u t i e s co n s i st i n g o f a si n g l e da y an d

t w o l o ca l n i g h t s a n d w h i ch m ayinc l u d e a res t pe ri o d aspartof t h e dayoff;
(k) ‘O pera t i n g crew me mber’ mean s a crew m em ber w h o carr i es o u t t h ei r d u t i e s i n an air cra ftdu r i n g a flig h t ; (l ) ‘P o si t i o n i n g’ m ean s t h e t ra n sf e rri n g o f a n o n

­ o pera t i n g c rew me mber from p l ace t o pl ace, at t h e be h es t o f t h e o pera t o r, exclud i n g t h e t i me f ro m h o me t o a desi gna t ed

repo rt i n g p l ace a n d v i ce versa, o r t i me for l o c al t ra n s fer f ro m a pl a ce o f res t t o t h e

co mme n ce me n tof d u t y a n d v i ce v er sa; (m) ‘R est pe ri o d’ mean s a co n t i n u o u s a n d d efi n ed pe ri o d o f t i me, su b sequ en t t o an d/o r pr i o r t o du t y, dur i n g w h i c h a c rewm e mber

i sf r ee o f all du t i e s; (n ) ‘St a n db y’ mea n s a def i n ed pe ri o d o f t i me d u ri n g w h i c h a crew me mber i s requ i red by

t h e o pera t o r t o be ava i l ab l e t o rec ei v e an ass i gn me n t for a spec i fic du t y w i t h o u t an i n t erven i n g re stper i o d;
(o ) ‘Wi n do w o f C i rcad i an L o w (W OC L )’ mea n s t h e peri o d betwe en 0 2: 00 h o u rs a n d 05 : 5 9
h o u r s. W i t h i n a ba n d o f t h re e t i me zo n es t h e W OC L r efer s t o h o m e ba se t i m e. Be yo n d

t h e se t h ree t i m e zo n es t h e W OC L refers t o h o me ba se t i me for t h e firs t 48 h o u rs af t er dep art u re from h o m e baset i m e zo n e a n d t o l o c al t i me t h e reaf

t er.

**OR**

**. O**  **PS**

**. 015**  **.F T**  **L Operat**  **or re spon**  **sib i**  **l i**  **ti es** 

An o pera t o r s h a l l , w h ere app l i cabl e t ot h e t ype o f o pera t i o n : (a ) publ i s h d u t y ro s t er s s u f fici e n t l y i n ad va n ce t o pro v i de t h e o pp o rt u n i t y for crew membe rs t o p l an ad equa t e res t ; (b) n o mi n a t e a h o me basef o r each c rewm e mber;
(c) en s u re t h at f l i g h t du t y per i o ds are pl a n n ed so as t o en ab l e crew me mbers t o r ema i n

su f fici e n t l y fre e from fa t i g u e so t h at t h ey ca n o pera t e t o a sa t i s fac t o ry l eve l o f safe t y

u n d er a l l c i rc u ms t a n ces; (d) speci fy repo rt i n g t i mes t o a l l o w su ff i ci e n t t i me fo r gro u n d d u t i es; (e) t ake i n t o acco u n t t h e rel a t i o n s h i p be t w een t h e frequ e n c i es and pa t t er n o f fligh t du t y peri o ds a n d res t peri o d s and gi ve co n si d erat i o n t o t h e c u mu l a t i v e effect s o f u n der

t ak i n g l o n g d u t y h o u r s co mbi n ed w i t h m i n i m u m res t p e ri o ds;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 26 of 136 (f) all o ca t e d u t y pa t t er n s w h i c h avo i d pra c t i c es t h a t ca u se a ser i o u s di sr u pt i o n o f

est ab l i sh ed s l eep/w o rk pat t er n su c h a s a l t e rn a t i n g da y/ n i gh t d u t i e s; (g) pro vi de res t per i o ds o f su ff i c i en t t i me t o e n ab l e crew membe rs t o o verco me t h e ef fec t s

o f t h e p rev i o u s d u t i es a n d t o be w e l l res t ed b y t h e st a rt o f t h e fol l o w i n g fligh t d u t y peri o d;
(h ) pl an l o ca l day s f ree of du t y and n o t i fy crew me mbers s u ff i c i en t l y i n adva n ce; (i ) pro vi de a m eal and dri n k o pp o rt u n i t y i n o rd er t o avo i d an y de t r i me n t t o a cr ew membe r’s performa n ce, es pe ci a l l y w h en t h e F l i g h tDu t y P e ri o d (FD P ) ex ceeds si x h o u r s; (k) en s u re t h at f l i g h t s are p l an n ed t o be co mp l e t e d w i t h i n t h e al l o w ab l e flig h t du t y per i o d

t aki n g i n t o acco u n t t h e t i me n eces sary for pre

­ fl i gh t du t i es, t h e flig h t a n d t u r n ­a ro u n d

t i mes; (l ) t ake act i o n t o ch a n ge a s ch e du l e o r crew i n g ar range men t s w h e re t h e ac t u al o pera t i o n exceed s t h e maxi m u m f l i gh t d u t y per i o d o n a si g n i fi ca n t pro po rt i o n o f flig h t s i n t h a t
sch ed u l e d u r i n g a s ch ed u l ed seaso n a l p eri o d.

**OR**

**. O**  **PS**

**. 020**  **.F T**  **L Rec**  **ords o**  **f fli g**  **ht and**  **d uty**  **ti m**  **es and res**  **t p**  **eriod s**  (a ) N o n ­co mme rc i al o pera t o rs o f co mp l ex mo t o r po w ered air craf

t s h al l mai n t a i n re co rds
rel a t ed t o al l crew memb ers rega rd i n g t h e i r fligh t a n d d u t y t i mes a n d res t per i o ds.
(b) C o mmer c i al o pera t o r s s h a l l m ai n t ai n i n d i v i d u al r eco rds re l a t ed t o t h e emp l o ym en t o f al l

crew m embe rs r ega rdi n g t h ei r f l i gh t a n d d u t y t i mes a n d res t per i o ds a s fo l l o w s: (1) Fl i g h t

, du t yan d res t pe ri o d reco rds, inc l u d i n g: (i ) Fl i g h tt i m es; (i i ) St ar t , d u ra t i o n an d e n d o f eac h d u t y o r fligh t d u t y p eri o d;
(i i i ) Rest p eri o d s an d da y s fr ee o f

al l d u t i es for a per i o d o f 1 5 mo n t h s; (2) Reco rds pro v i ded

, i n acco rda n ce w i t h pa rag rap h (c) an d OP S. G E N .0 20

, b y crew membe rs w h o perform fu n c t i o n s for mo re t h a n o n e o pera t o r f o r

a per i o d o f 15 m o n t h s. (3) Rep o rt s by t h e pi l o t in co m man d o n ex t e n ded f l i ght d u t y per i o ds, ex t en d ed flig h t
h o u r s an d red u ced re st peri o d s for

a per i o d o f 6 mo n t h s. (c) Upo n req u es t

, t h e o pera t o r sh a l l p ro vi de co pi es o f i n d i vi dua l reco rd s o f fligh t a n d du t y t i mes a n d res t pe ri o ds:
(a ) t o t h e crew me mber co n ce rn e d;
(b) t o ano t h er o pera t o r i n res pec t o f a crew me mber w h o i s o r beco m es a crew membe r of t h e o pera t o r c o n cer n ed.

**OR**

**. O**  **PS**

**. 025**  **.F T**  **L F**  **ati g**  **ue Ri sk**  **Man ag**  **em ent**  **System (FR**  **MS )** 
(a ) An o pera t o r s h al l e st ab l i sh

, i m pl e me n t and ma i n t a i n an FR M S as a n i n t eg ral pa rt o f i t s

man ag e me n t sys t em. Th e FR M S sh a l l en su r e t h at t h e sa fe t y o bj ec t i v es o f t h e E sse n t i al Req u i rem en t s a re met

. (b) Th e FR M S s h a l l be ad ap t ed t o ma n ag e t h e o p erat i o n al r i s k(s) o f t h e o pera t o r ari s i n g from c rew membe r f a t i gue. (c) Th e FRM S s h al l c o rr espo n d t o t h e ro st e r s y st e m or fligh t t i me spe ci fica t i o n s ch eme u sed by t h eop erator in ac co rda n ce w i t h OR. OP S.2 30

. FTL

or OR. OP S.33 0.FTL
(d) Th e o pe rator sh a l l req u i r e t h a t crew me mbers repo rt a n y i n st a n c e i f t h e y are fat i g u ed
and t h a t s a fe t y may b e af fec t ed.
(e) Th e o pera t o r sh a l l t ake mi t i ga t i n g sa fet y meas u res w h e n t h e FR M S pro c ess s h o w s t h at

t h ereq u i red safe t y p erfor man c e i s n o t ma i n t ai n ed.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 27 of 136 **OR**

**. O**  **PS**

**. 035**  **.F T**  **L F**  **l i**  **g ht**  **Duty Pe**  **riod (FD**  **P)**
(a ) Th e o pe rator sh a l l es t ab l i s h p ro cedu res h o w t h e pi l o t

­ i n ­co m man d sh a l l

, i n case o f speci a l c i rc u m st a n ce s w h i c h co u l d l ead t o se v ere fat i g u e, and a ft e r co n su l t a t i o n w i t h

t h e c rew memb ers affec t ed, redu ce t h e act u al FD P and/o r i n crea se t h e res t t i me i n

o rder t o el i m i n a t e a n yde t ri me n t a l e ff e cton flig h ts afe t y. (b) Th e o pera t o r s h al l req u i re that t h e pi l o t

­ i n ­co m man d s u b mi t a repo rt whe n ev er a FD Pi s i n creased by t h e i r d i s cre t i o n , o r w h e n a r es t peri o d i s re duc ed i n ac t u al o pe rat i o n

. W h ere t h e i n crease o f a FD P o r a redu ct i o n o f a rest pe ri o d ex ceeds o n e h o u r, t h e

o pera t o r s h a l l se n d a co py o f t h e repo rt

, t o get h er w i t h i t s co m me n t s, t o t h e co mpe t e n t

aut h o ri t y, n o l ate r t h a n 28 daysaf

t er t h e e ven t

.

**OR**

**. O**  **PS**

**. 040**  **.F T**  **L F**  **l i**  **g ht**  **ti m**  **es and d**  **uty p**  **eriod s** 

Fl i g h t a n d d u t y t i me l i mi t at i o n s and re st r equ i r emen t s sh a l l sp ec i fy t h e fol l o w i n g el e me n t s o f
fl i gh t t i mesan d du t yper i o ds, wh ere app l i cabl e t o t h et ype o f

op erat i o n : (a ) Th e t o t a l du t y pe ri o ds t o w h i c h a crew me mber i s ass i g n ed, sprea d as ev en l y as
pra ct i cab l e t h ro u g h o u t t h e i r respe ct i ve per i o d:
(1) i n an y se ve n c o n sec u t i v e day s; a n d
(2) i n an y 2 8 co n se cu t i ve da ys; (b) Th e t o t al flig h t t i me o f t h e f l i gh t s o n w h i ch a n in di v i dua l c rew memb er is ass i gne d as an

o pera t i n g c rew m ember, spread a s ev en l y as pra ct i cab l e t h ro u gho u t t h ei r re spec t i ve peri o d:
(1) i n an y 2 8 co n se cu t i ve da ys; a n d
(2) i n an y 1 2 co n se cu t i ve cal e n da r

m o n t h s.

**OR**

**. O**  **PS**

**. 045**  **.F T**  **L Po**  **sit i**  **oning d**  **uty**

W h ere o pera t o rs ass i gn crew me mbers t o po s i t i o n i n g d u t y, t h e fol l o w i n g s h al l ap p l y, t ak i n g i n t o acco u n t t h e t ypeof o pera t i o n : (a ) P o si t i o n i n g a ft e r r epo rt i n g b u tpri o r

t o op era t i n g s h a l l b e i n c l u ded as pa rt of

t h e FD Pb u t
sh al l n o tc o u n t asa s e ct o r; (b) All o f t h e t i m e spen t po si t i o n i n g sh a l l co u n t as dut y t i me and s h al l be t ake n i n t o

acco u n t for t h e c a l c u l a t i o n of t h e mi n i m u m res t peri o d.

**OR**

**. O**  **PS**

**. 050**  **.F T**  **L Standb**  **y d**  **uty**

W h ere o pera t o rs ass i g n crew memb ers t o st a n db y d u t y, t h e fol l o w i n g s h al l be co n s i dered

, w h ere a pp l i cab l e t o t h et yp e o f o pe rat i o n : (a ) Aer o dro me/o pe rat i n g s i t e s t andb y s h al l co u n t i n fu l l for t h e p u rpo se o f cu mu l at i v e d u t y h o u r s; (b) Aer o dro me/o pe rat i n g si t e st a n db y du t y w h i c h i s i mmed i at el y fol l o w ed b y a fligh t d u t y sh al l be ad ded t o t h e d u t y per i o d and sh a l l co u n t for t h e p u rpo se o f ca l cu l a t i n g mi n i mu m r estper i o ds;
(c) Aer o dro me/o pe rat i n g s i t e s t andb y d u t y w h i ch d o es n o t l ead t o a n as si g n m en t o f f l i g h t
dut y s h al l b e f o l l o w ed b y a d es i gna t ed res t per i o d;
(d) C rew m e mbers o n aero dro m e/o pera t i n g s i t e s t a n db y d u t y s h al l be pro vi d ed w i t h a q u i e t
and c o mf o rt ab l epl ac e n o t ac ces si b l e t o t h epu b l i c.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 28 of 136 **C hap**  **ter 2**

**N on­C**  **omm er**  **c i**  **al Operat**  **ors of**  **C omp**  **l ex**  **M ot**  **or­P ower**  **ed A**  **i r**  **c raf** **t**

**OR**

**. O**  **PS**

**. 230**  **.F T**  **L F**  **l i**  **g ht**  **and d**  **uty ti**  **m e**  **l i**  **m i**  **tat i**  **ons and**  **res t**  **requi reme**  **nts f** **or no**  **n­**

**c omm**  **er c**  **i al**  **operat ors**  **of c**  **omp l**  **ex m**  **otor­p o**  **wered ai**  **r c**  **raf t** 
(a ) N o n ­co mme rc i al o pera t o rs o f co mp l ex mo t o r­po w ered a i rc raf

t s h a l l es t ab l i s h

, i mp l em en t and mai n t a i n l i m i t a t i o n s ap p l i cab l e t o fl i g h t t i mes, f l i gh t du t y pe ri o ds, d u t y peri o ds a n d res t pe ri o ds for c rew membe rs. (b) To meet t h e req u i rem en t s i n (a ), n o n

­ co mme rci al o pera t o rs o f co mp l ex mo t o r­po w ered

air cra fts h a l l e i t h er: (1) est ab l i sh

, i mp l e men t a n d mai n t a i n a ro s t er s yst e m, sp eci fy i n g t h e fol l o w i n g el em en t s, w h ere ap pl i cab l e t o t h et ype o f

op erat i o n : (i ) N u mber of s ec t o rs f l o w n ; (i i ) Ti m e zo n e c ro s si n g; (i i i ) Sl eepdepr i va t i o n ; (i v) D i sr u pt i o n of c i rcad i a n c ycles;
(v) N i gh t h o u r s; (vi ) P o si t i o n i n g; (vi i ) C u m u l a t i ve d u t y t i me for g i ve n pe ri o dsof t i me; (vi i i ) S h ar i n g o f a l l o cat ed t a sks bet w e en c rewm e mbe rs; (i x) Th epro vi si o n of a u g men t ed c rew s; or (2) u se cert i f i cat i o n s pe ci fica t i o n s p u bl i s h ed by t h e Agen cy w h i c h are app ro pri a t e f o r t h et ype o f op erat i o n ; o r (3) u se ap pro ved flig h t t i me spe ci fi ca t i o n sc h eme s w h i c h are ap pro pr i ate for t h e
t ype o f o pera t i o n

. (c) Th e fligh t a n d d u t y t i me l i mi t at i o n s and res t r equireme n t s ap p l i ed by n o n

­ co mm erc i al

o pera t o rs o f co mpl e x mo t o r­po w ered air craf

t sh a l l be co n t a i n ed i n t h e o pe rat i o n s

man u al and sh a l l be su pp o rt ed b y a n ad eq u at e o pera t o r’s Fa t i gu e Ri sk M a n ag e men t Sy s t em (FRM S), as de scr i bed i n OR. OP S.0 25 .FT L

t o m a n ag e t h e o pera t i o n al r i sk s.

**C hap**  **ter 3**

**C omm**  **erc i**  **al Ope**  **rato rs** 

**OR**

**. OP**  **S. 320**  **.F T**  **L Rec**  **ords o**  **f fli g**  **ht and**  **d uty**  **ti m**  **es and res**  **t p**  **eriod s** 

C o mmer c i al o pera t o r s s h a l l mai n t ai n i n d i v i d u al reco rds rel a t ed t o t h e em pl o y men t o f al l crew membe rs r ega rdi n g t h e i r f l i gh t a n d d u t y t i mesa n d re stper i o ds asf o l l o w s: (a ) Fl i g h t

, du t yan d res t pe ri o d reco rds, inc l u d i n g, fo r a per i o d o f 15 m o n t h s: (1) fl i gh t t i mes; (2) st ar t , d u rat i o n an d en d of ea ch du t yor F l i g h t D u t y P e ri o d; a n d
(3) restper i o ds a n d da y s f ree of

al l d u t i e s; (b) Rep o rt s by t h e pi l o t

­ i n ­co m man d o n ex t e n ded f l i gh t du t y p eri o ds, e xt en ded f l i g h t h o u r s and red u c ed re stper i o ds, f o r a per i o d o f si x mo n t h s.

**OR**

**. OP**  **S. 325**  **.F T**  **L F**  **ati g**  **ue Ri sk**  **Man ag**  **em ent**  **System (FR**  **MS )** 

Th e FR M S o f a co mm erc i al o pera t o r s h al l co n t a i n t h e fol l o w i n g co mpo n e n t s, w h ere ap pl i cab l e
t o t h e t ype, si ze an d co mpl e xi t y o f t h e o pera t i o n s and o f t h e co rrespo n di n g fligh t t i me speci fica t i o n sc h em e:NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 29 of 136 (a ) Fa t i g u e ri s k man ag e me n tpo l i cy; (b) E du cat i o n a n d aw a ren esst ra i n i n g pro gra mme s; (c) P ro cess esf o r t h e de t ec t i o n , repo rt i n g, inve st i ga t i o n a n d man ag eme n t o f fat i gu e r i sk;
(d) P ro cess esf o r mo n i t o r i n g cr ew m ember

f a t i g u e; (e) P ro cess es for repo rt i n g, i n ves t i ga t i n g a n d reco r di n g i n ci de n t s t h a t may be a t t ri b u t ab l e

w h o l l y o r pa rt i al l y t o fat i gu e; (f) FR M S fe edb ack and adj u s t m en t mec h an i s m.

**OR**

**. O**  **PS**

**. 330**  **.F T**  **L F**  **l i**  **g ht**  **ti m**  **e sp ec**  **i ficati**  **on s c**  **hem es**  (a ) C o mmer c i al o pera t o rs s h al l est ab l i sh

, i mp l eme n t and mai n t a i n fligh t t i me spe ci fica t i o n sch e meswh i c h ar e app ro pr i ate f o r t h e t ype( s) o f o pera t i o n

. (b) To m ee t t h e req u i rem en t i n (a), c o mme rci a l op e rators sh a l l u se: (1) fl i gh t t i me spe ci fi ca t i o n sc h em es co n t ai n ed i n cert i fica t i o n spe ci f i ca t i o n s publ i s h ed b y t h e A g en cy; o r (2) i n d i v i dua l f l i g h t t i me spec i f i ca t i o n sc h em es, s u bj ect t o pri o r ap pro val b y t h e

co mpet e n t a u t h o ri t y, as prescr i bed in P ar

t AR.
(c) W h en ap p l y i n g for t h e ap pro va l o f a n i n di vi d u al flig h t t i me sp eci fica t i o n s ch eme, t h e

o pera t o r s h al l de mo n s t ra t e t o t h e co mpet en t aut h o r i t y co mp l i a n ce w i t h t h e Ba si c Reg u l a t i o n a n d t h e as so ci a t ed i mp l e me n t i n g r u l es.

W h en do i n g so , t h e o pera t o r sh a l l pro v i de t h e co mpe t e n t a u t h o r i t y w i t h a fu l l
descr i pt i o n o f t h e i n di vi d u al fligh t t i me spec i f i ca t i o n sc h eme, i n cl u d i n g a n y re vi si o n s t o

man u al s o r pro cedu re s t h at ma y be rel eva n t

, a s w el l as a n y do cu me n t a t i o n n e cess ar y. Su c h do c u men t a t i o n s h al l : (1) t ake i n t o a ccou n top era t i o n a l exper i e n ce an d be st pra ct i ce s; (2) ad dress a l l app l i cab l ef l i g h tan d du t yt i me lim i t a t i o n s a n d r estreq u i rem en t s; (3) i n cl u de a det a i l ed de scr i pt i o n of t h ef a t i g u erisk man ag e me n ts ys t e m; (4) i n cl u de a risk a sses sme n t ; (5) be s u pp o rt ed by an asse ssm en t ba sed o n cu rr en t s ci en t i fic pr i n ci p l es and
kn o w l edg e; a n d
(6) i n cl u de d et a i l s rega rdi n g co n s u l t at i o n wi t h t h eaf

fec t ed gro u ps. (d) Th e i n d i vi dua l fligh t t i m e spec i fica t i o n sc h e me descri bed i n (c) s h al l co n t ai n a ro st er
sys t em f o r a l l c rewm e mbers, inc l u d i n g t h ef o l l o w i n g el e me n t s: (1) Fl i g h t D u t y P er i o ds (FD P ) i n ac co rda n c e w i t h OR. OP S. 03 5.FTL a n d

OR. OP S.3 35 .FTL;
(2) Fl i g h tt i m es a n d d u t y pe ri o dsin a ccord an ce w i t h OR. OP S.0 40 .F

TL;
(3) P o si t i o n i n g d u t y i n ac co rda n ce w i t h OR. OP S. 04 5

, w h ere ap p l i cable t o t h e t ype o f

o pera t i o n ; (4) St a n db y d u t y i n ac co rda n c e w i t h OR. OP S.0 50

. FTL and OR. OP S.35 0.FTL

, w h ere
ap pl i ca bl et o t h e t ypeof o pera t i o n ; a n d
(5) Rest p eri o d s i n a ccord a n ce w i t h OR. OP S. 05 5.FT L

an d OR. OP S.3 55 .FTL

**OR**

**. O**  **PS**

**. 335**  **.F T**  **L F**  **l i**  **g ht**  **Duty Pe**  **riod (FD**  **P)**

Fl i g h t t i me spec i f i cat i o n sc h eme s for co mmer ci al o pe rators sh a l l spec i f

y t h e fo l l o w i n g FD P
el em en t s, w h ere ap pl i cab l e t o t h et ype o f

op erat i o n : (a ) M axi m u m bas i c da i l y FD P ; (b) Red u c t i o n s o f t h em ax i m u m bas i c da i l y FD Pd ep en de n ton t h e n u mber

of s ect o r s f l o w n ; (c) Red u c t i o n s o f t h e max i m u m ba s i c da i l y FD P w h en t h i s max i m u m w o u l d s t ar t

, en d o r

en co mpa ss t h e W i n do w of C i rca di a n Lo w ( W OC L );
(d) C o n di t i o n s for ex t e n si o n s o f t h em ax i m u m ba s i cdai l y FD P

, t ak i n g in t o acco u n t :NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 30 of 136 (1) t h en u mber of s e ct o rsf l o w n ; (2) FD P s w i t h i n t h e W OC L ; (3) a max i m u m n u mb er of ex t e n si o n s for a co n s ecu t i v e n u mber

of day s; (4) i n creased pre­ and po st

­ flig h t m i n i m u m res t p er i o ds;
(5) peri o ds o f f d u t y o n gro u n d du r i n g a si n gl e FD P ; (6) t h em i n i m u m o f i n ­f l i g h tbrea k al l o ca t ed t o eac h c rew memb er; a n d
(7) t h eau g me n t a t i o n of t h e ba si c f l i g h t c r ew (e) C o n di t i o n s u n der w h i ch t h e FD P

, f l i g h t t i me s an d dut y peri o ds m ay be e xceeded o r r est peri o ds ma y be red u c ed by t h e p i l o t ­i n ­co m man d af

t er co n s u l t a t i o n w i t h a l l crew membe rs, i n t h e ca se o f u n foresee n ci rc u ms t a n ces i n act u al f l i g h t o pera t i o n s aft er t h e
repo rt i n g t i me, an d t h e p ro cedu resu s ed t o repo rt t h ese mo di fi ca t i o n s;

**OR**

**. O**  **PS**

**. 350**  **.F T**  **L Standb**  **y d**  **uty**
(a ) Fl i g h t t i m e spe ci fi ca t i o n sch eme s for co mm erc i al o pera t o rs s h a l l spec i f

y t h e fol l o w i n g el em en t s for s t a n db y d u t y, w h ere ap pl i cab l e t o t h e t ypeof o pera t i o n : (1) A de t er mi n at i o n of t h em a xi mu m l e n gt h of

an y st an db y d u t y; (2) Th e re l a t i o n sh i p be t w ee n st a n db y d u t y and a n y ass i g n ed f l i g h t d u t y res u l t i n g from t h e s t andb y du t y, t ak i n g i n t o acco u n t faci l i t i es a vai l ab l e for t h e crew membe r t o res t a n d o t h e r r e l eva n t f a ct o rs ; (3) A det erm i n a t i o n o f t h e res t per i o d fo l l o w i n g s t a n db y d u t y w h i c h do es n o t l ead t o assi g n me n t on a f l i gh t d u t y; (4) H o w s t andb y t i mes a re c o u n t ed f o r t h e p u rpo se s o f c u m u l at i ve du t yh o u rs. (b) W h ere co m merc i a l o pera t o rs as si g n crew m em bers t o st a n db y d u t y, t h e fol l o w i n g sh a l l
be co n si de red, t aki n g i n t o a ccou n tt h et ype o f

op erat i o n : (1) St a n db y du t y s h al l be ro st er ed and t h e affec t ed crew member s sh a l l be n o t i f i ed

i n adva n ce; (2) Th e st ar t a n d e n d t i me o f t h e s t a n db y d u t y s h al l be d ef i n ed and t h e af

fec t ed

crew m embe rs s h a l l be n o t i f i ed i n adva n ce; (3) Aer o dro me/o pe rat i n g s i t e s t andb y d u t y s h a l l st ar

t from t h e crew me mber

repo rt i n g at t h e de si g n a t ed n o rma l r epo rt po i n t and s h al l en d as n o t i f i ed.

**OR**

**. O**  **PS**

**. 355**  **.F T**  **L Res**  **t p**  **eriod s** 

Fl i g h t t i me spec i f i cat i o n sc h eme s for co m mer ci al o pe rators sh a l l spec i fy t h e fol l o w i n g re st
el em en t s, w h ere ap pl i cab l e t o t h et ype o f

op erat i o n : (a ) M i n i m u m re st per i o ds i n re l at i o n t o t h e preced i n g du t y per i o d, w h i ch m u s t be pro vi ded
befo re u n de rt ak i n g a f l i g h t du t y p eri o d st ar

t i n g ei t h e r from h o me ba se o r aw ay from

h o me ba se; (b) Sl eep o pp o rt u n i t y befo re u n der

t ak i n g a fligh t dut y per i o d st ar t i n g aw a y from h o me ba se, dep e n di n g o n t h e pre cedi n g du t y p eri o d;
(c) Addi t i o n al res t pe ri o ds t o co mpen sat e for t h e eff e ct s o f t i me zo n e d i f

fere n ce s a n d

ext e n s i o n sof t h e FD P ; (d) W ee kl yrec u r ren t ext en de d re co veryres t p eri o d s t o co mpe n sa t e f o r

c u m u l a t i ve fat i gu e.

**Sec ti**  **o n IX**  **– S ec**  **u rit**  **y**

**OR**

**. OP**  **S. 020** 

**. SE**  **C Disrupt**  **i v**  **e Pa sse**  **nger Be**  **havi ou**  **r** (a ) An op erator en ga g ed i n t h e co mme rc i al a i r t ra n s po rt at i o n of

pass en ge rs sh a l l : (1) devel o p a di s ru p t i ve pa ss en g er po l i cy and i mp l emen t a pro ces s for ma n ag i n g t h e safet y r i s ks ar i s i n g f ro m d i sr u pt i ve pass en ge r be h av i o u r;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 31 of 136 (2) pro vi de t rai n i n g and e st ab l i sh m ean s and pro ce dur es, t o en ab l e i t s crew me mber s
t o act i n t h e m o st ap p ro pri a t e ma n n er t o m i n i m i se t h e c o n seq u e n ce s o f di s ru p t i ve
pa ssen g er be h av i o u r on f l i g h ts af et y.

**OR**

**. OP**  **S. 025** 

**. SE**  **C Sec**  **urity p**  **rogram m**  **e a nd**  **Sec urity**  **trai ning** 
(a ) An o pera t o r o f a co mpl ex mo t o r­po w ered a i rcraf

t s h al l dev el o p a n d i mpl eme n t a

secu ri t y p ro gra m me. T h e s ec u ri t y pro gra m me s h al l co mpl y w i t h t h e rel eva n t

requ i re men t s o f t h e n at i o n a l ci vi l av i at i o n s ecu r i t y pro gra mme o f t h e co mp et e n t

aut h o ri t y i n t h e St a t e o f t h e o pera t o r. Ap pro pri ate e l e men t s o f t h e s ec u ri t y pro gra m me sh al l be i n cl u ded i n t h e o pera t i o n s ma n u al. Th e o pera t o r sh a l l e n s u re t h at cr ew membe rs h ave k n o w l edg e o f a n d co mpe t en ce i n al l r el e van t e l e men t s o f t h e se cu ri t y
pro gra mme. (b) A co mme rc i al o pera t o r o r a n o n ­co m mer ci a l o pera t o r o f co mpl e x mo t o r­po w er ed

air cra fts h a l l es t ab l i s h

, mai n t ai n a n d i mp l em en t a sec u r i t yt rai n i n g p ro gra m me w h i ch : (a ) en s u re s t h a t crew me mbers a ct i n t h e mo st ap pro pri a t e ma n n er t o preve n t ac t s o f

u n l aw f u l i n t erfere n ce, a n d t o m i n i m i se t h e co n seq u e n ces o f s u c h eve n t s s h o u l d t h ey

o ccu r; (b) i n cl u de sec u ri t y t ra i n i n g pro gra m mes rega r di n g d i sr u p t i ve pa s sen g ers a n d ac t s o f

u n l aw f u l int erfe ren ce.

**OR**

**. OP**  **S. 030** 

**. SE**  **C A**  **i rc**  **r aft se**  **arc h p**  **ro c**  **edur e ch**  **ec kl**  **i st** 
(a ) An o pera t o r o f co mp l ex mo t o r­po w ered air craft s h al l keep o n bo ard a ch eck l i st

co n t a i n i n g t h e pro ced u res t o be fol l o w ed i n search i n g for a bo mb o r i mpro vi sed expl o s i ve d evi ce ( I E D ) i n case o f su spec t ed s ab o t ag e, and for i n spe ct i n g a i r craf t for

co n cea l ed w eap o n s, exp l o si ves o r o t h e r da n gero u s dev i ce s w h e n a w el l ­fo u n d ed

su sp i c i o n ex i st s t h a t t h e ai rcra ft maybe t h e o bj ect of

an ac t of u n l aw fu l i n t erfere n ce. (b) Th e ch e ck l i st sh a l l be s u pp o rt ed by pro ced u res pro vi d i n g gu i da n ce o n t h e ap p ro pri a t e

co u rse o f a ct i o n t o be t ake n s h o u l d a bo mb o r su sp i c i o u s o bj ec t be fou n d a n d, i f

pro vi ded b y t h e t ype­ cert i fi ca t e h o l de r, i n for mat i o n o n t h e l east ­ri sk bo mb l o ca t i o n speci fic t o t h e a i rc raf t

.

**OR**

**. OP**  **S. 035** 

**. SE**  **C C**  **oc kp**  **i t**  **sec urity**  **– Ae ropl**  **an es**  (a ) I n a l l co mp l ex mo t o r­po w er ed aero p l ane s a n d i n al l aero p l an es u sed i n co m mer ci a l

o pera t i o n s, w h i c h are equ i pp ed w i t h a co ckp i t do o r, t h i s do o r sh a l l be capa b l e o f bei n g l o cked, and m ean s sh a l l be pro v i ded by w h i c h t h e cab i n crew can d i scr eet l y n o t i fy t h e fl i gh t c rew i n t h e eve n tof s u sp i c i o u sac t i vi t y o r secu ri t y brea c h esin t h e c ab i n

. (b) All pa sse n ger car ry i n g aero p l ane s o f a maxi mu m cert i f i ca t ed t a ke­o ff ma ss exc eedi n g 45 50 0 kg o r w i t h a maxi m u m pa sse n ger s eati n g co n f i gu rat i o n o f mo re t h an 6 0

en ga ged i n t h e co m merc i a l t ra n spo rt at i o n o f pa ssen g ers, s h al l be equ i pp ed w i t h an
ap pro ved co ckp i t do o r t h a t i s capa bl e o f b ei n g l o cked a n d u n l o cked f ro m ei t h er p i l o t ' s
st at i o n an d des i g n ed t o m e ett h e app l i cabl e ai rw o rt h i n ess req u i r eme n t s. (c) Th e co ckp i t do o r r e ferr ed t o i n s u bp ara gra p h ( b) abo ve s h al l : (1) be cl o sed a n d l o cked f ro m t h e t i me a l l e xt e rn al do o rs a re c l o sed fol l o w i n g emba rka t i o n u n t i l an y su ch do o r i s o pened fo r di sembar kat i o n , exc ept w h e n

n ece ssaryt o p erm i t acc essan d egre ss b y a u t h o ri sed perso n s; a n d
(2) mean s s h al l be pro vi ded for mo n i t o r i n g f ro m ei t h er pi l o t 's st a t i o n t h e e n t i r e do o r

area o u t si d e t h e co ckpi t t o i de n t i fy pe rso n s reque st i n g en t ry and t o de t ec t

su sp i c i o u sbe h avi o u r or po t e n t i a l t h r eat.

**OR**

**. OP**  **S. 040** 

**. SE**  **C C**  **oc kp**  **i t**  **sec urity**  **– H eli**  **c opt**  **ers**NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 32 of 136 I f i n s t al l ed, t h e co c kpi t do o r o n a h e l i co p t er o p erated for t h e pur po s e o f carry i n g pa sse n gers sh al l be capa bl e o f be i n g l o c ked f ro m w i t h i n t h e co ckp i t i n o rder t o pre ve n t u n au t h o r i sed

access.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 33 of 136 **IV. DRA**  **F T**  **D E**  **C ISI**  **O N**  **C S T**  **O P A**  **R**

**T – O**  **RGA N**  **I SA** **T IO**  **N R**  **E Q**  **UIR E**  **M E**  **N T**  **S (P A**  **R**

**T ­O**  **R)**

**C ertifi**  **c ati**  **o n Sp**  **ec i**  **ficati o**  **ns (C S**  **) t o Part­**  **OR**

**Subp art**  **O PS**  **– A**  **i r Ope**  **rati on**  **s**

**Sec ti**  **o n V**  **III – F**  **l i**  **g ht**  **and d**  **uty ti**  **m e l**  **i m**  **i tat**  **i ons**  **and r**  **est requi**  **r em**  **ent s** 

**C S F**  **T L** 

**C S F**  **T L.1**  **Basi c**  **C ertifi**  **c ati**  **on Sp ec**  **i fi**  **c ati**  **on f or C**  **omm e**  **rc i**  **al A**  **i r T**  **ransp ort**  **(A e**  **ropl an**  **es)**

**C S F**  **T L.1.**  **100 A**  **p p**  **l i**  **c ab**  **i l**  **i ty** 

C S FTL .1 c o n s t i t u t es a flig h t t i me spe ci fica t i o n s ch e me i n ac co rda n c e wi t h OR. OP S.3 30 .F TL and

i s ap pl i cab l e for co m merc i a l air t ran spo rt o p erat i o n s (a ero p l an es) i n co n j u n ct i o n w i t h t h e
ap pl i ca bl ereq u i r eme n t s for f l i g h t a n d d u t y t i me l i mi t at i o n s a n d re streq u i r eme n t s.

**C S F**  **T L.1.**  **135 Maxi**  **m um**  **d ai**  **l y**  **Fl i**  **g ht**  **Duty Pe**  **riod (FD**  **P)**
(a ) M axi m u m dai l yFD Pwi t h o u tt h eu s e o f ex t en si o n s.

Th e max i m u m ba s i c da i l y FD P s h al l be 1 3 h o u r s w h i c h s h a l l be r edu ced b y 30 m i n u t es for eac h s ect o r f ro m t h et h i rd se ct o r onwa rdsan d be f u rt h er r educ ed ( u p t o a maxi m u m

o f t w o h o u rs) w h en t h e W OC L i s e n cro ac h ed i n acco rda n ce w i t h t h e l i mi t s spec i f i ed i n
t h et ab l e below :

**St a**  **rt o f**  **F D**  **P 1 Sec**  **t or**  **2 Sec t**  **or s**  **3 Sec t**  **or s**  **4 Sec t**  **or s**  **5 Sec t**  **or s** 

**or mo re** 

06 00 ­ 12 59 13 :0 0 13 :0 0 12 :3 0 12 :0 0 11 :3 0

13 00 ­ 13 29 12 :5 5 12 :5 5 12 :2 5 11 :5 5 11 :2 5

13 30 ­ 13 59 12 :4 0 12 :4 0 12 :1 0 11 :4 0 10 :5 0

14 00 ­ 14 29 12 :2 5 12 :2 5 11 :5 5 11 :2 5 09 :5 5

14 30 ­ 14 59 12 :1 0 12 :1 0 11 :4 0 11 :1 0 10 :4 0

15 00 ­ 15 29 11 :5 5 11 :5 5 11 :2 5 10 :5 5 10 :2 5

15 30 ­ 15 59 11 :4 0 11 :4 0 11 :1 0 10 :4 0 10 :1 0

16 00 ­ 16 29 11 :2 5 11 :2 5 10 :5 5 10 :2 5 09 :5 5

16 30 ­ 16 59 11 :1 0 11 :1 0 10 :4 0 10 :1 0 09 :4 0

17 00 ­ 03 59 11 :0 0 11 :0 0 10 :3 0 10 :0 0 09 :3 0

04 00 ­ 04 29 11 :1 5 11 :1 5 10 :4 5 10 :1 5 09 :4 5

04 30 ­ 04 59 11 :4 5 11 :4 5 11 :1 5 10 :4 5 10 :1 5

05 00 ­ 05 29 12 :1 5 12 :1 5 11 :4 5 11 :1 5 10 :4 5

05 30 ­ 05 59 12 :4 5 12 :4 5 12 :1 5 11 :4 5 11 :1 5

(b) M axi m u m dai l yFD Pwi t h t h eu se o f ex t en si o n s.

Th e max i m u m da i l y FD P ca n be ex t e n ded by u p t o o n e h o u r and t h i s e xt e n s i o n i s l i mi t ed t o a max i m u m o f 5 se ct o rs. Th e ex t en si o n i s fu rt h er re duc ed t o a ma xi m u m o f
four sec t o rs w h e n t h eW OC L i s e n cro ac h ed and t o a ma xi mu m o f t w o s ec t o rs w h e n FD P

en cro ac h est h eW OC L by mo re t h an t w o h o u r s w i t h t h elim i t s spec i f i ed i n t ab l e b el o w :NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 34 of 136 **St a**  **rt o f**  **F D**  **P 1 Sec**  **t or**  **2 Sec t**  **or s**  **3 Sec t**  **or s**  **4 Sec t**  **or s**  **5 Sec t**  **or s**  **6 Sec t**  **or s** 

**or mo re** 

06 00 ­ 12 59 14 :0 0 14 :0 0 13 :3 0 13 :0 0 12 :3 0 N ot
Al l owe d

13 00 ­ 13 29 13 :5 5 13 :5 5 13 :2 5 12 :5 5 12 :2 5 N ot
Al l owe d

13 30 ­ 13 59 13 :4 0 13 :4 0 13 :1 0 12 :4 0 N ot

Al l owe d N ot
Al l owe d

14 00 ­ 14 29 13 :2 5 13 :2 5 12 :5 5 12 :2 5 N ot

Al l owe d N ot
Al l owe d

14 30 ­ 14 59 13 :1 0 13 :1 0 12 :4 0 12 :1 0 N ot

Al l owe d N ot
Al l owe d

15 00 ­ 15 29 12 :5 5 12 :5 5 12 :2 5 11 :5 5 N ot

Al l owe d N ot
Al l owe d

15 30 ­ 15 59 12 :4 0 12 :4 0 12 :1 0 11 :4 0 N ot

Al l owe d N ot
Al l owe d

16 00 ­ 16 29 12 :2 5 12 :2 5 11 :5 5 11 :2 5 N ot

Al l owe d N ot
Al l owe d

16 30 ­ 16 59 12 :1 0 12 :1 0 11 :4 0 11 :1 0 N ot

Al l owe d N ot
Al l owe d

17 00 ­ 21 59 12 :0 0 12 :0 0 N ot

Al l owe d N ot
Al l owe d N ot
Al l owe d N ot
Al l owe d

22 00 ­ 03 59 11 :4 5 11 :4 5 N ot

Al l owe d N ot
Al l owe d N ot
Al l owe d N ot
Al l owe d

04 00 ­ 04 59 11 :4 5 11 :4 5 11 :1 5 10 :4 5 N ot all owe d N ot all owe d

05 00 ­ 05 29 13 :1 5 13 :1 5 12 :4 5 12 :1 5 N ot

Al l owe d N ot
Al l owe d

05 30 ­ 05 59 13 :4 5 13 :4 5 13 :1 5 12 :4 5 N ot

Al l owe d N ot
Al l owe d

Th e maxi m u m n u mber o f t i mes t h a t ex t e n si o n s can b e u s ed i s t w o i n any seve n

co n sec u t i ve da y s.

W h ere a n FD P i s pl a n n ed t o u s e a n ex t e n s i o n , t h e m i n i mu m pre f l i g h t a n d po s t f l i g h t

rest per i o ds are i n crease d by t w o h o u rs, o r p o st f l i gh t r es t o n l y i s i n creased by fou r h o u r s. W h ere t h e ex t e n si o n s are u sed for co n sec u t i ve FD P s t h e pre and po st res t
betwee n t h et w o op e rat i o n sr u n c o n s ec u t i ve l y. (c) FD Pwi t h d i f fere n trepo rt i n g t i me for f l i gh t crew and c ab i n c r ew

I n cas es w h e re cab i n cr ew requ i re mo re t i me t h a n t h e f l i g h t crew for t h e i r pre­ flig h t
bri ef i n g for t h e sa me f l i g h t o r ser i es o f fligh t s, t h e FD P o f t h e cabi n cr ew may be

ext e n ded b y t h e d i f fere n ce i n repo rt i n g t i me betwee n t h e cabi n cr ew and t h e f l i g h t

crew, as l o n g as t h e d i ffere n ce do es n o t exce ed 60 mi n u t e s.

**C S F**  **T L.1.**  **140 F**  **l i**  **g ht**  **ti m**  **es and d**  **uty p**  **eriod s**  (a ) Th et o t a l d u t y pe ri o dst o w h i ch a c rew m embe r i s ass i gn ed s h a l l n o tex ceed:
(1) 60 d u t y h o u rs i n an y s eve n c o n sec u t i ve da ys; (2) 19 0 d u t y h o u rsin a n y2 8 co n sec u t i ve da y s. (b) Th e t o t al flig h t t i me o f t h e f l i gh t s o n w h i ch a n in di v i dua l c rew memb er is ass i gne d as an

o pera t i n g crew memb er sh a l l n o t ex ceed:
(1) 10 0 f l i g h t h o u r s i n a n y2 8 co n se cu t i ve da ys; (2) 90 0 f l i g h t h o u r s i n a n y1 2 co n se cu t i ve cal e n da r mo n t h s. (c) Th e t o t a l d u t y p eri o d s a n d t o t al f l i g h t t i mes referred t o i n (a ) a n d (b) ab o ve sh o u l d be spread asev e n l y a s pra ct i cab l e t h ro u g h o u t t h e i r

res pe ct i ve per i o ds.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 35 of 136 **C S F**  **T L.1.**  **155 Mini**  **m um**  **Res t**  **Pe riod** 
(a ) M i n i m u m res t pe ri o d a t h o me base.

Th e m i n i m u m re st per i o d pro v i ded b efo re u n d ert ak i n g a flig h t du t y per i o d s t art i n g a t
h o me ba se i s a t l east as l o n g a s t h e p reced i n g dut y per i o d, o r 12 h o u r s, w h i c h ev er i s
t h egrea t er. (b) M i n i m u m res t pe ri o d aw a y f ro m h o me ba se.

Th e mi n i m u m re st p eri o d pro v i ded b efo re u n d ert aki n g a fligh t d u t y per i o d st ar

t i n g aw a y from h o me ba se i s a t l eas t asl o n g as t h e pre ce di n g du t y p eri o d, or

1 0 h o u rs, w h i c h ever i s t h e grea t er. T h e m i n i m u m re st per i o d aw ay f r o m h o me ba se i n c l u des an 8 h o u r s l eep

o pp o rt u n i t y t ak i n g ac co u n t o f t rave l l i n g a n d o t h er ph ys i o l o gi cal n eed s (c) Recu r ren t ext en d ed re co veryres t p eri o ds

Th e m i n i mu m rec u rr en t ex t e n ded reco v ery re s t peri o d t o co mpen sat e for cu mu l a t i ve fat i gue i s a 36

­ h o u r peri o d i n c l u di n g t w o l o ca l n i g h t s, su ch t h a t t h ere are n eve r mo re
t h a n 16 8 h o u rs betw een t h e e n d o f o n e rec u rr en t ex t e n ded r eco very re st p eri o d a n d

t h es t artof t h e n ex t

.

**C S F**  **T L.1.**  **160 Unfo**  **res een**  **c i**  **r c**  **um sta**  **nc e**  **s i**  **n a**  **c tual**  **fli g**  **ht operati**  **o ns**  **– d**  **i sc**  **retion**
**b y**  **the p**  **i l**  **ot i**  **n comm and** 
(a ) Th e co n d i t i o n s for t h e mo di f i ca t i o n o f t h e l i mi t s o n fl i g h t du t y, du t y and res t per i o ds by

t h e pi l o t i n co m man d i n t h e case o f u n fo resee n c i rc u m st a n ce s i n a ct u al flig h t

o pera t i o n s, a n d af t er t h erepo rt i n g t i me, s h o u l d co mpl ywi t h t h ef o l l o w i n g: (1) Th e m axi m u m ba s i c da i l y FD P w h i ch r es u l t s af

t er ap pl y i n g C S FTL .1. 13 5 (b) an d (c) ma y n o t be i n crea sed b y mo re t h a n t w o h o u r s u n l es s t h e f l i g h t c rew h as been aug me n t ed, i n w h i c h cas e t h e max i m u m f l i g h t du t y per i o d may be

i n creased byn o tm o re t h a n 3 h o u rs; (2) Th e ma xi mu m ba si c da i l y FD P w h i ch re su l t s aft er ap pl y i n g C S F

TL. 1.1 35 (b)

, (c)
and (d) ma y n o t be i n c reased b y mo re t h an o n e h o u r u n l e ss t h e flig h t crew h as been aug me n t ed, i n w h i c h cas e t h e max i m u m f l i g h t du t y per i o d may be

i n creased byn o tm o re t h a n 2 h o u rs; (3) I f o n t h e f i n a l se ct o r w i t h i n a FD P u n forese en ci rcu ms t anc es o cc u r a ft e r t ak e o ff

t h a t wi l l re su l t i n t h e pe rm i t t ed i n cr ease be i n g e xceeded, t h e f l i g h t m ay co n t i n u e
t o t h e p l a n n e d des t i n a t i o n or a l t ern a t e; (4) I n t h e e ven t o f s u c h ci rcu ms t an ces, t h e re st p eri o d fol l o w i n g t h e FD P may be
reduc ed b u tn e ver bel o w t h e mi n i mu m r es t per i o d defi n ed i n CS FTL. 1. 15 5 (b)

. (b) Th e p i l o t i n co mma n d s h o u l d co n su l t al l c rew memb ers be fore dec i di n g t h e se

mo di f i ca t i o n s.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 36 of 136 **V. DRA**  **F T**  **D E**  **C ISI**  **O N**  **A MC**  **A N**  **D G M T**  **O PA RT**  **– ORG A**  **N IS**  **A T**  **IO N**  **R E**  **Q UIR**  **E M**  **E N**  **T S** 

**(P A**  **RT ­OR**  **)**

**A c**  **c e**  **p t**  **a b**  **l e**  **Me an**  **s o**  **f C**  **o m**  **p l**  **i a**  **nc e**  **(A M**  **C )**  **an d**  **G u**  **i d**  **a nc**  **e m**  **a t**  **er i**  **a l**  **(G M)**  **to Pa**  **r t**  **­OR**

**Subp art**  **O PS**  **– A**  **i r op**  **er ati**  **ons**

**Sec ti**  **o n I**  **– Ope rato**  **r req uir**  **em ents** 

**A MC**  **O R.O**  **PS**

**. 100**  **.G E**  **N (b)**  **Operat or re**  **spon sib**  **i l**  **i ti**  **es**

OP E RA TI ON AL CON TROL

1. Th e o rga n i sat i o n a n d me t h o ds est ab l i s h ed t o exerc i se o pe rat i o n a l co n t ro l s h o u l d be

i n cl u ded i n t h e o pera t i o n s ma n u al a n d sh o u l d co ver a t l eas t a desc ri p t i o n o f

respo n s i b i l i t i es co n c ern i n g t h e i n i t i a t i o n , co n t i n u at i o n , t er mi n at i o n o r d i v ers i o n o f ea ch
fl i gh t

.

**GM OR. O**  **P S.1**  **00.G E**  **N (b)**  **Operat or re**  **spon sib**  **i l**  **i ti**  **es**

OP E RA TI ON AL CON TROL

1 Opera t i o n a l co n t ro l mean s t h e ex erc i se by t h e o pera t o r, i n t h e i n t eres t o f safe t y, o f

respo n s i b i l i t y for t h e i n i t i a t i o n , co n t i n u a t i o n , t er mi n at i o n or di vers i o n of a flig h t

. 2 Th i s do es n o t i mpl y a req u i rem en t for l i ce n sed fligh t d i spa t c h ers o r a f u l l f l i g h t w at ch

sys t em.

3 I f an o pera t o r emp l o ys Fl i g h t Ope rat i o n s O ff i cers i n co n j u n ct i o n w i t h a met h o d o f

o pera t i o n al co n t ro l

, t rai n i n g for t h ese perso n n e l sh o u l d be ba sed o n rel eva n t pa rt s o f

I C AO D o c7 19 2 D 3. T h i s t rai n i n g s h o u l d be d esc ri bed i n t h e o pera t i o n s man u al.

**GM OR. O**  **P S.1**  **00.G E**  **N (d)**  **Operat or re**  **spon sib**  **i l**  **i ti**  **es**

D E V E L OP M E N T OF ST AND ARD OP E R AT I N G PRO C E D UR E S (S OP )

1 G e n eral

Ri sk asse ss men t i s an e l em en t i n t h e o pera t o r’s r i sk ma n ag em en t a n d as su ch pa rt o f

i t s ma n ag em en t sy st em. R i sk a sses sme n t s h o u l d pro vi de a ba si s for de ci si o n ­mak i n g i n
pro cess e s l i k e:

­ St ra t eg i c o p t i o n or p ri o r i t y se t t i n g;

­ P l an n i n g;

­ P roj ect m a n ag e men t ;

­ P erform i n g ac t i v i t i e s;

­ P ri o ri t i si n g o f ac t i v i t i e s i n op erat i o n s ; a n d

­ Orga n i sa t i o n a l ch a n ge.

Two c atego r i esof de ci si o n s r el a t ed t o r i sk

m ay be re l eva n t i n t h i sc o n t ex t :

­ Bu s i n ess cas e dec i s i o n s w h ere safe t y ri sk i s o n e o f se vera l o t h er fa ct o rs. I n s u c h

cases, safe t y i s w ei gh ed ag ain st o t h er req u i re men t s s u c h as fu n ct i o n a l i t y a n d

pro fi t

.

­ D eci s i o n s o n so l u t i o n s t o sp ec i fic r i sk pro b l e ms, e. g. ch o i ce o f ri s k red u c i n g

meas u res for o n e sp eci fic so l u t i o n o r a de ci si o n t o c h o se be t w een a l t er n at i ve

so l u t i o n s.

Th i s gu i da n ce ma t er i a l i s i n t e n ded t o pro vi de ba si c g u i d el i n e s t o op era t o rs h el p i n g t h em
t o devel o p SOPs ba s ed o n a safet y r i s k assess men t as pa rt o f ma n ag i n g ri s k as cal l ed
for by t h e M S re qu i re men t s. I t o n l y ad dress e s t h e pr i n ci p l es a n d pro vi de s o n e very ba si c met h o d a n d so me ske l e t o n for ms t o h e l p o pera t o r s w i t h l i t t l e o r n o pre vi o u sNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 37 of 136 exper i en ce i n s u c h w o rk t o ge t s t art ed. I t i s n o t a mea n s o f co mp l i anc e as s u c h

. As a n

o pera t o r ga t h ers e xper i en ce, t h e me t h o d sh o u l d be de vel o ped o r c h ang ed t o su i t e i n d i v i dua l n eed s.

As se ssm en t s o f safe t y ri sks are a l so requ i red for o t h er pur po s es, and t h e pri n c i p l es sh o u l d be s i m i l ar for al l ap pl i cat i o n s. H o w eve r, t h e se gu i de l i n es are espec i a l l y ad ap t ed
and si mpl i f i ed for t h e pur po s e men t i o n ed ab o ve. E xamp l e s o f o t h er ap pl i ca t i o n s for

assess me n tof sa fet y r i s k i n ma n ag eme n t pro ce sses a re:

­ E s t ab l i s h me n t of t ec h n i ca l , o rga n i sat i o n a l a n d o pera t i o n al r i sk

c o n t ro l mea su res;

­ E s t ab l i s h me n t of e merg en cy r espo n se meas u res ; an d

­ Ri sk m a n ag em en t of t e ch n i cal

, org an i sa t i o n a l a n d o pera t i o n a l c h an ges.

Th e re su l t of t h e de vel o p me n t pro ce ss o f an S O Ps h o u l d be o n e s afe s t a n da rd o pera t i n g
pro cedu r e for a cert ai n t ype o f o pe rat i o n , acco mpa n i ed by o n e ma t c h i n g r i s k

assess me n t pro v i di n g ev i de n ce o f t h e de vel o p m en t pro c ess a n d t h e co n s i de rat i o n s a n d

t h e meas u res t ake n t o e n s u re t h a t t h e ri sk o f t h e o pera t i o n w i l l be acc eptab l e. T h i s
mat er i a l ma i n l y g i v es g u i da n ce t o t h e ri sk as sess men t pa rt o f t h e pro ce ss a n d t h e i n t erac t i o n be t w ee n t h e t w o

. W h e n ap pl y i n g t o t h e co mpe t en t au t h o ri t y for al t er n a t i ve

mean s o f co mpl i a n ce i n c l u d i n g a SOP, t h e ri sk as sess me n t sh o u l d be en c l o sed t o do cu me n t t h edeve l o pme n t pro ce ss.

A s i m i l ar pro ces s as desc ri bed h ere may be empl o y ed i f o rga n i sa t i o n s o r o pera t o r s i n t e n d t o d eve l o p “C o des o f P rac t i ce” t h a t co u l d be pub l i sh ed and made a vai l ab l e for

o t h er op erators asbes t i n d u s t ryprac t i ces.

2 Sc o pe

Th i s g u i da n ce mat eri a l o n l y ad d resse s t h e a s sess men t o f sa fe t y r i sk s. I t do es n o t

co n s i der o t h er ki n ds o f ri s k, su c h as eco n o m i c ri sk o r o pp o rt u n i t i es, o t h er t h an i mp l i c i t
i n t h at t h e p u rpo se o f t h e o pera t i o n n o r mal l y i s t o gai n a be n ef i t s u c h as t o m ak e pro f i t

. Th e safes t o pt i o n w o u l d o f co u r se i n mo st case s be n o t t o pe rform a n o pera t i o n at a l l

, but i n t h i s co n t ex t i t i s n o t co n si d ered as a rel eva n t o pt i o n i f t h e o pera t i o n can be perfo rmed wi t h an acc eptab l e ri s k.

Ri sk as sess me n t co n s i st s o f pl a n n i n g and co mp l et i o n o f t h e r i s k ana l ys i s as w e l l as o f

ri sk eva l u a t i o n

. Ri s k ass ess me n t i n cl u des i de n t i fy i n g h aza rds a n d ac ci d en t al eve n t s, anal ysing and eva l u at i n g r i sk a n d i n d en t i fy i n g meas u res t h a t co u l d e l i mi n a t e o r reduc e
t h e r i sk. T h i s gui da n c e mat er i a l als o i n di ca t es h o w t h e ri s k assess me n t o f SOPs s h o u l d
be do cu me n t ed.

Th i s ri s k asses sme n t i s o n e pa rt o f an o pera t o r’s safet y and ri sk ma n ag eme n t

. Ot h er
pa rt s o f t h e se ma n ag e men t pro ce sses w i l l i n f l u en ce t h e pl a n n i n g and co mpl e t i o n o f a ri sk a sses sme n t and are, w h e n re l eva n t

, men t i o n ed h ere. T h es e pa rt s are

co mm u n i ca t i o n and co n s u l t a t i o n , t h e co n t e xt/ framewo rk, r i sk t reat me n t

, mo n i t o ri n g and re vi ew

. 3 D efi n i t i o n s

a. A cc i de n t a l even t : An ev e n tt h atm i gh t caus e i n j u ry t o or l o ss o f l i fe o r da mage t o

o r l o ssof pro per t y.

N o t e 1: P ro per t y may i n c l u d e h eal t h

, ma t er i al, f u n ct i o n s, pu bl i c val u es and

repu t at i o n

. N o t e 2: An acc i de n t a l ev en t ma y be i n t en t i o n a l (s ec u ri t y rel a t ed) o r

u n i n t e n t i o n a l ( safe t y rel a t ed).

N o t e 3 : T h e t er m “ha zard o u sev en t ” i s o f

t e n u se d si mu l t aneo u s l y.

b. Barrier: S o m et h i n g t h a t c an e i t h er pre ve n t a n ev en t f o rm t aki n g pl a ce o r pro t ec t

ag ain st i t s co n seq u e n ce s.

N o t e: B ar ri e r m a y a l so be referred t o asa c o n t r o l or t reat me n tm ea su re.

c. C o n sequ en ce: Po ss i b l e o u t co m e o r i mpa ctof a n even t

. N o t e 1 : T h ere c an be mo re t h an one co n s eque n ce fro m o n eev en t

. N o t e 2 : On l yn ega t i ve c o n sequ en ces a re c o n s i de red i n t h i sc o n t e xtNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 38 of 136 N o t e 3 : Co n seq u e n ce s ca n be ex p ress ed q u al i t a t i v el y o r q u a n t i t a t i vel y.

d. Freque n c y: A m eas u re of t h e n u mbe r of oc cu rre n cesper u n i t of t i m e.

e. Haza rd: A so u r ce (a c t i o n or

c o n d i t i o n ) t h a t c o u l d cau se a n ac ci de n t al ev e n t

. N o t e: H a zard i s a l so of t e n de scr i bed a s a so u rc et h at co u l d ca u se h a rm.

f. L ike li h o o d: Ch a n ce of so met h i n g h ap p en i n g.

N o t e: I n t h i s g u i da n c e mat eri a l l i k el i h o o d i s u sed as a ge n era l t e rm. T h e equiva l en t bu t mo re prec i se t erm s pro ba bi l i t y and frequ e n c y are o ft e n u s ed dep en d i n g on t h e c o n t ex t

. g. P ro ba bil i t y: E x t en t t o w h i c h a n a ccid en t al ev en t i s l i kel y t o occ u r.

N o t e 1 : No rmal l yex pressed as a n u mber b et w e en 0 a n d 1.

N o t e 2 : Freq u e n cyrat h er t h a n “pro ba bi l i t y” ma ybe u sed i n de scr i bi n g r i s k.

N o t e 3: D egre es o f be l i e f ab o u t pro ba bi l i t y can be ch o se n as c l as ses o r ra n ks,

su c h as

­ rare/u n l i k el y/mod era t e l y l i ke l y/al mo s t c e rt a i n , or

­ i n cred i bl e/ i mp ro ba bl e/ remo t e/o ccas i o n a l /pro ba b l e/fr eque n t

. h

. Resi du al risk: Ri sk rema i n i n g af t er imp l eme n t a t i o n of r i s k t reat me n t

. i

. Ri sk /Saf et y r i s k : E xpre ss i o n for t h e co mb i n ati o n o f t h e pro ba b i l i t y o f a n acci de n t al eve n tan d itsc o n sequ en ce. j

. Ri sk accepta n ce cr i t eria: Cr i t e ri a t h at for m t h ebasi s for a dec i s i o n o n a ccep t ab l e ri sk.

N o t e 1 : Ri sk ac cep t an ce c ri t er i a may be ex p ress ed qua l i t a t i v el y o f q u a n t i t a t i ve l y.

N o t e 2: Ac cept ab l e ri sk i s t h e r i sk t h at i n t h e g i ve n c i rc u mst a n ce s i s ac cep t ab l e

acco rdi n g t o c u rre n t v a l u es i n s o c i et y a n d t h e o r ga n i sat i o n

. k. Ri sk a n al ysis: S ys t e mat i c pro ces s t o u n d ers t and t h e n a t u r e o f and t o deduc e t h e l eve l o f safe t y ri sk. T h e ri sk a n al ysis i n vo l ve s i dent i f

yi n g a cci d en t al eve n t s a n d

t h e i r c au ses/ co n t ri b u t i n g fact o r s a n d co n seq u e n ces.

N o t e: Pro vi des t h e bas i sf o r ri s k e val u at i o n an d deci s i o n s ab o u t r i s k t rea t me n t

. l

. Ri sk as sess me n t : T h e o vera l l pro cess o f pl a n n i n g, h aza rd i de n t i f i cat i o n , r i sk
anal ysis a n d r i sk ev a l u at i o n

.

m. Ri sk eva l u a t i o n : P ro c edur e ba sed o n t h e r i sk a sses s me n t t o de t er mi n e w h e t h er acceptab l erisk h asbee n ac h i eved.

N o t e 1: T h e pro ces s i n cl u des i d en t i fica t i o n and do cu men t a t i o n o f ri sk red u ci n g

meas u resan d rec o mme n da t i o n s.

N o t e 2 : Ri sk e val u at i o n ass i s t s i n de ci s i o n s ab o u t r i sk

t reat me n t

.

n

. Ri sk iden t i fica t i o n : T h e p ro cess o f d et e rm i n i n g w h at, w h er e, w h en , w h y a n d h o w

so met h i n g co u l d h ap pe n

.

o

. Ri sk ma n ag e me n t pro cess: Th e sys t ema t i c ap pl i ca t i o n o f man ag e me n t po l i c i es,
pro cedu r es a n d p ract i ce s t o t h e t as ks o f c o mmu n i cat i n g, es t ab l i s h i n g t h e

co n t e xt

, i de n t i fy i n g, ana l ys i n g, eva l u at i n g, t re ating, mo n i t o r i n g and re vi ew i n g ri sk.)

p. Ri sk redu ct i o n : A c t i o n s t a ken t o l e sse n t h e l i ke l i h o o d, n ega t i ve co n s equ en c es, o r bo t h , a s so ci a t ed w i t h a s af et y r i sk.

q. Ri sk t rea t m en t : P ro ces s o f se l ec t i o n and i mp l e men t at i o n o f meas u re s t o mo d i fy

ri sk.

N o t e 1: Th e t er m ‘r i sk t rea t men t ’ i s so m e t i mes u sed for t h e meas u r es
t h e mse l ve s.

N o t e 2: R i sk t r eat me n t mea su r es can i n c l u de avo i d i n g, mo d i fy i n g, s h ar i n g o r ret a i n i n g r i sk.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 39 of 136 r. Safe t y: I s t h e s t a t e i n w h i c h t h e ri sk o f h a rm t o perso n s o r pro per

t y da mage i s reduc ed t o , and ma i n t a i n ed a t o r below

, an ac cept a bl e l eve l t h ro u g h a

co n t i n u i n g pro ces s o f h aza rd i d en t i fica t i o n a n d ri sk ma n ag e me n t

.

s. St a keh o l ders : T h o se perso n s a n d o rga n i sat i o n s w h o may a ff e ct

, be affe ct ed by,

o r perce i ve t h e mse l vest o b e af fec t ed b y a d ec i s i o n , a c t i vi t yor r i sk.

t

. Th rea t : Some t h i n g t h a t can rel ease a h a zard

. 4 C o mmu n i cat i o n an d c o n su l t a t i o n

G o o d co mm u n i ca t i o n w i t h i n t er n al a n d ex t er n al i n t e res t ed pa rt i e s i s e sse n t i al w h e n perfo rm i n g risk as sess me n t st o h el p en s u r e acc ess t o a l l rel e van t i n forma t i o n an d a ssist

i n e n s u r i n g bu y­i n fro m al l re l eva n t pa rt i es a ffect ed b y t h e as ses sme n t ’s co n cl u s i o n s and reco m me n da t i o n s. C o m mu n i cat i o n a n d co n s u l t at i o n s h o u l d t a ke pl ac e at al l
rel e van t s t ag esof t h e pro ce ss.

5 E s t ab l i s h i n g t h e c o n t e xt

5.1 G e n eral

Th e n eed t o est ab l i sh a SOP n o r mal l y s t e ms fr o m a desi re t o carry o u t bus i n ess. T h i s mi g h t be ei t h er d i re ct l y as a co m mer ci a l fligh t o r as a fligh t i n prepa rat i o n for su ch
fl i gh t

, su c h as t ec h n i cal t e st f l i g h t s and t r ain i n g f l i gh t s. Some t i mes f l i g h t s are perfo rmed w i t h o u t a n y mer can t i l e go al bu t t o o btai n o t h er be n ef i t s, s u c h a s p l eas u re fl i gh t s for a p i l o t

. M o st f l i g h t s mi g h t be cal l ed “ st a n da rd flig h t s”, mean i n g t h e y are perfo r med repea t edl y

u n d er a prede t erm i n ed se t o f co n di t i o n s. S u c h f l i g h t s are perfo r med acco rd i n g t o SOPs
and are pro mo t ed a n d so l d aspar

t of a n op era t o r’s regu l ar bu si n es s.

E xper i e n ce h as s h o w n t h at o pera t o r’s perso n n e l i s so me t i me s ch a l l e n ged t o deter mi n e i f a n act i v i t y req u es t ed by a cu st o m er co u l d b e perfo rm ed as a s t andard flig h t

, i .e

. i f

t h e t a sk can b e performed w i t h i n t h e prede t er m i n ed se t o f co n d i t i o n s t h a t are t h e ba si s for t h e ex i s t i n g SOPs. C o u p l ed w i t h a sy st e m o f pre­a u t h o r i sat i o n o r d el ega t i o n o f

aut h o ri sat i o n , t h i s pro bl em co u l d po t e n t i a l l y p u t press u re o n t h e crew t o co n du ct a n
act i vi t y for w h i c h n o SOP ex i s t s, for w h i ch i t i s n o t qua l i fi e d o r do es n o t h ave t h e r i gh t equi p me n t

. T h e o pera t o r sh o u l d n o t co m mi t i t sel f t o carry o u t a n a ct i v i t y u n t i l i t i s deter mi n ed t h at t h e f l i g h t ca n be performe d safe l y and i n a ccord a n ce w i t h t h e

o pera t o r’s pr i v i l eges t o avo i d u n d u ec o m merc i al press u re o n t h e c r ew

. I f a requ est ed ac t i vi t y do e s n o t fa l l w i t h i n t h e prede t erm i n ed s et o f co n d i t i o n s o f a n exi s t i n g SOP, a n ew pro ced u re s h o u l d be deve l o ped

. I f i t i s a si n g l e f l i gh t o r j u s t few fl i gh t s, su ch f l i g h t s may be co n s i dered “no n

­ st an da rd fligh t s”. N o n ­s t anda rd fligh t s

co u l d be r i sk as sess ed as a si n gl e ca se, bu t i t i s genera l l y ad vi sable t o est ab l i sh a n ew
pro cedu r e f o r t h att ype o f f l i g h t

. I t sh o u l d ben o t ed t h a t of t en t h e o pera t o r’s ap p ro val s are l i m i t ed byt h e SOPs t h a t h ave been ap pro v ed by o r n o t i fie d t o t h e co mpe t en t aut h o ri t y. I n s u c h ca ses n o ch a n ge s o r ad di t i o n st o t h e s etof SOPs ar e a l l o w ed w i t h o u tpri o r a rra n geme n t wi t h t h a t a u t h o r i t y.

Th e met h o d des cri b ed i n h ere may be u sed fo r devel o pm en t o f S OP s for “s t a n da rd
fl i gh t s” a n d p ro cedu res for “ n o n ­s t a n da rd fligh t s ”.

Oft e n a n ew o pera t i o n i s i n man y aspe c t s si mi l ar t o o pera t i o n s for w h i ch t h e o pera t o r alr ead y h as es t ab l i s h ed SOPs. I n s u c h cases, o n l y t h e e l em en t s o f t h e o pera t i o n t h a t

are di ff er en t n eed a fu l l ass ess men t

. I t i s h o w ever i mpo rt an t t o mak e s u re t h at a l l

aspe ct s o f t h e c h ange s are i n cl u ded

. Th i s i n cl u des pa rt i c u l arl y an asse ssm en t w h et h er
t h e ch a n ges a ff ec t an y o f t h e s t anda rd el eme n t san d t h e i n t erfa ce betwe en n ew an d o l d
el em en t s.

5.2 E x t er n al an d int ern a l co n t ex t

Th e ex t er n a l and i n t er n al co n t ext a s w el l as st akehold er co n t ex t s h o u l d be es t ab l i s h ed
and t ake n i n t o co n s i dera t i o n pa rt i c u l ar l y w i t h r espec t t o h o w t h e y r el a t e t o t h e

o pera t i o n i n qu e st i o n an d inf l u en c e t h epl a n n i n g an d co mpl et i o n of r i sk

asse ss men t s.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 40 of 136 Th e e xt e rn a l co n t e xt i s a ssoci a t ed w i t h t h e e n v i ro n men t w h ere t h e o pera t i o n t ake s pl ace. T h e e xt e rn a l co n t e xt i n cl u de s fac t o rs t h at t h e o pera t o r sh o u l d co n s i der w h e n devel o p i n g t h e ri sk cri t er i a s u c h a s:

­ L ega l a n d reg u l atory req u i rem en t s;

­ I n d u s t rybes t pra ct i ce s;

­ E x t er n al int eres t ed pa rt i esn e eds a n d p ercep t i o n s;

­ C o mpany rep u t a t i o n ; a n d

­ C u l t u ral a n d so ci a l val u es.

Th e i n t e rn a l co n t ex t i s t h e i n t er n al e n vi ro n m e n t t h at w i l l be i n vo l v ed w i t h o r co u l d
affec t t h e o pera t i o n . T h ese maybe fac t o rs su c h as:

­ St ra t eg i es, o bj ec t i vesan d go als ;

­ C u l t u re, e t h i ca l g u i d el i n es, co mmon v a l u e s, e t c. ;

­ Orga n i sa t i o n ; an d

­ Av ai l ab l e r eso u r ces.

Av ai l ab l e r eso u r cesare r el e van t w i t h respe ctt o capa ci t y a n d co mpe t e n ce:

­ for t h e ri s k as ses sme n tpro ce ss ( see be l o w ); a n d

­ for perfo rm i n g t h e o pera t i o n , i .e

. ava i l ab l e t o b e co n si d ered for u se i n t h e SOP s (a i rcra ft

, equ i pm en t , perso n n e l , expe ri e n c e, f i n a n ces, et c.).

5.2.1 St ak eh o l ders/ I n t er es t ed pa rt i es

E x t er n al s t ake h o l d ers ma y be perso n s l i vi n g i n t h e vi ci n i t y o f w h ere t h e

o pera t i o n t ake s p l ace and t h at co u l d be a ff ec t ed b y n o i s e a n d f l i gh t s at l o w altit u de (fr i gh t e n ed) o r e ven mo re di rec t l y i f t h e o pera t i o n i n vo l ves dro pp i n g o f

o bj ect s/spra yi n g o r cert ai n h e l i co pter o pera t i o n s l i ke h e l i l o gg i n g, po w er l i n e mai n t e n a n ce, et c. I n ad di t i o n t o po si n g a safe t y ri sk t o perso n s o n t h e gro u n d,

su c h o pera t i o n s mi g h t als o po se a ri sk t o t h e o pera t o r’s rep u t a t i o n i f, e. g. t h e publ i c do es n o t fe el i t h as bee n pro per l y i n for med o r w arned be foreha n d. T h e l at t er pa rtis n o t s u bj ec t t o f u rt h e r d i sc u ss i o n i n t h i s g u i da n ce mat e ri a l

. 5.2.2. Reg u l a t o ryreq u i reme n t s

Th e o pe rator sh o u l d det erm i n e t h e reg u l a t o ry req u i reme n t s ap p l i cable for a
pa rt i cu l ar o pe rat i o n a s w e l l as t h e n ece ssarypr i vi l eges.

C o mpl i a n ce w i t h t h e rel eva n t r u l e s and reg u l ati o n s m u st be ass u r ed and an

assess me n t s h o u l d be made i f ad di t i o n al pr i vi l eges are req u i r ed befo re t h e

o pera t i o n c a n be s t ar t ed.

Reg u l a t i o n s are gene ral l y de vel o ped t o co n t ro l o r mi t i ga t e cert ai n sa fet y ri sks

t h a t s t e m f ro m sp ec i fic o r g en e ral h aza r ds

. Su ch h aza rds co n t ro l l ed b y
regu l at i o n s do n ’ t n eed t o be fu rt h e r devel o ped in t h e o pera t o r’s ri sk asse ssm en t
i f t h e as sess me n t de t er m i n e s t h at t h e reg u l a t o ry t rea t m en t i s su ff i c i en t

. I f t h e
regu l at i o n i s n o t spe ci fi c, h as se vera l o pt i o n s o r di re ct l y cal l s for a ri sk

assess me n t

, t h e h aza rd o bv i o u sl y sh o u l d be assessed a n d t h e ap p ro pri a t e
t rea t me n timp l eme n t ed.

5.2.3. I n d u s t rys t a n da rd/b es t prac t i ce

I f a n i n du st ry be st pra c t i ce exi st s for a p articu l ar t yp e o f o pera t i o n , i t s
ap pl i ca bi l i t y and s u i t ab i l i t y sh o u l d be eva l u a t ed by t h e o pera t o r. T h i s e val u at i o n

co u l d pro vi d e va l u ab l e i n pu t t o t h e SOP a n d ri sk asse ssm en t

. So me i n d u s t ry best pra ct i ce s (co de o f pra ct i ces/C OP ) are de v el o ped spe ci f i ca l l y t o f u n c t i o n as ba si s for SOPs a n d s h o u l d h a ve asso c i at ed h aza rd l i s t s a n d pro po sal s for

t rea t me n t o f re l eva n t saf et y ri s ks. Opera t o r s devel o p i n g S OP s ba sed o n su ch

i n d u s t ry st a n da rd/b est prac t i c e s h o u l d s t i l l p erfo rm t h ei r o w n r i s k asse ssm en t t o

en s u re t h e COP i ss u i t ab l e a n d c u s t o m i sed t o t h ei r ow n op era t i o n

. 5.2.4. Opera t o r’sres o u rce sNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 41 of 136 Th e o pera t o r’s c u rre n t air craf t

, equ i pm en t an d s t aff are n o r mal l y pa rt o f t h e r i s k

assess me n t w h e n p l a n n i n g a n o pera t i o n as mo st ch a n ges i n t h i s f i e l d are o f

t en
t i me­co n su m i n g and co s t l y. O n e o u t co me o f a n op erati o n al ri sk asse ssm en t m ay be t h a t t h e o pera t o r do es n o t po sse ss t h e r i gh t equi p me n t o r perso n n el for t h e
act i vi t y. I f t h i s i s t h e ca se for a si n gl e m i s si o n o r mi ss i o n s o n sh o rt n o t i ce, i t

w o u l d mea n t h a t t h eop erator is u n ab l e t o perfo rm t h e ac t i vi t y.

I f t h e o pera t o r h o w e ver p l a n s t o expa n d i n t o n ew t ypes o f o pera t i o n s, a

reco mm en da t i o n t o acq u i re d i f fere n t a i rcra ft/ eq u i p me n t o r emp l o y o r t ra i n s t af

f

co u l d be a ri sk t rea t me n t meas u re t o e n ab l e t h e o pera t o r t o perform t h e n ew

o pera t i o n by maki n g t h e ri sk ac cept ab l e. I n s u c h ca ses t h e cu rre n t
air cra ft/e qu i pme n t/s t aff w o u l d n o t be pa rt o f t h e r i sk a sses sme n t

, bu t t h e delivery a n d ce rt i f i ca t i o n /a pp ro val t i mes for n ewequ i p me n t or t i me t o e mpl o y o r t rai n s t aff mi gh t be as w e l l as t h e c h ange s requ i red i n t h e o rga n i sa t i o n t o

acco mmod a t e f o r ex a mpl e t h em o re ad va n ced a n d co mpl e x t ec h n o l o gy.

5.3. Ri sk accep t a n ce cr i t er i a

As pa rt o f t h e o veral l ma n ag e men t sy st e m, saf

et y a n d ri s k s t rate gi e s and go als sh o u l d
h ave bee n es t ab l i s h ed. Fo r t h e pa rt i c u l ar as ses sme n t s, ri sk a ccep t an ce cri t er i a sh o u l d
be es t ab l i s h ed ba sed o n t h es e s t ra t egi es a n d go al s. Fu rt h er mo re, man ag e me n t

respo n s i b i l i t y o n t h e accep t ab i l i t y o f ri sk s sh o u l d be def i n ed. M i n o r r i sk s may be accept ed by l i n e ma n ag ers, w h ereas more s i gn i fi ca n t r i s ks ma y n e ed t o be accep t ed b y

sen i o r ma n ag eme n t

. Th e ri s k accep t a n ce c ri t er i a sh o u l d h e l p i n dec i si o n mak i n g w i t h

respec t t o ri sk ac cep t anc e. T h e e st ab l i sh ed cri t er i a i n flue n ce t h e p l an n i n g a n d

co mpl e t i o n of a ri sk asse ss men t , e. g. t h e s e l ec t i o n of metho d as t h e as sess me n t r es u l t s

w i l l be co mpared w i t h t h e accep t a n ce cr i t eri a dur i n g r i sk e val u at i o n

. Ri sk acc epta n ce cri t er i a may be fi x ed t arg e t s o r refer t o accep t e d met h o d s, st anda rds and n o r ms, su ch

as reg u l a t i o n s, C Ss

, AMC s and gu i da n ce ma t er i al. Th e ma xi mu m a ccep t ab l e r i sk i s i n

mo st cases di r ect l y o r i n di rec t l y i n f l u en ced o r deter mi n ed b y reg u l at i o n s w h i c h e i t h er speci fy a t arg et (e. g. for saf e forced l a n d i n g i t requ i res a rea so n ab l e expec t a n cy o f n o i n j u ri e s t o perso n s i n t h e a i rcra ft o r o n t h e su rface) o r an accep t ab l e mea n s o n h o w t o achievet h e mi n i m u m req u i r ed sa fet y l eve l

. Safe t y ri s k ac cept a n c e c r i t er i a s h o u l d a t l eas t ad dress, i n t h ef o l l o w i n g o rder

of pr i o ri t y:

­ t h i rd pa rt i es’ l i fe, h ea l t h a n d p ro pert y;

­ pa ssen g ersan d o pera t i o n a l pe rso n n e l ;

­ crew m embe rs;

­ t h en a t u ral e n vi ro n men t ; a n d

­ co rpo rate w e l l ­bei n g.

As l o w as reaso n ab l y pra c t i cable (ALARP ) i s a ri sk accep t a n ce c ri t er i o n t h a t i s n o t
exclus i ve l y ba sed o n f i xed ri sk l eve l t arg e t s but i s a s yste ma t i c and do cu me n t ed

pro cess t o red u ce saf et y r i sk b el o w t h e ma xi m u m a l l o w ed by requ i re me n t s, s t andard s

o r w h en t h e ri sk i s o t h erw i se co n si d ered u n acc eptabl e. Fo r ALARP t o be an acceptab l e
met h o d o f est ab l i sh i n g ri sk accep t a n ce cr i t er i a, an ad equa t e ri sk ma n ag e men t sy st e m i s r equ i red t o fo rm a s o l i d ba si s for

t h e de ci si o n s made w h e n e val u at i n g t h er i sk.

ALARP mea n s t h a t t h e safe t y r i sk i s man ag ed t o a l evel a s l o w as rea so n ab l y pra c t i cal

w h i l s t at al l t i mes s t ay i n g b el o w t h e ma xi mu m all o w ed r i sk. I t a l so i mpl i es t h a t t h e r i s k
l eve l s h o u l d be mo n i t o r ed and AL

ARP co n s i d erat i o n s ap p l i ed t o any n ew i de n t i fi ed

t rea t me n tm ea su r es t o c o n t r i bu t e t o a fu rt h er r e duc t i o n in t h e r i sk l e vel

. I n creas e i n t h e ri sk l eve l at a n y t i m e sh o u l d be co n si dered u n accep t ab l e, eve n i f t h e safe t y r i sk i s below t h e max i m u m a l l o w ed. (A n exc ept i o n m i ght be for v ery s h o rt pe ri o ds w h en t h e

reaso n for t h e ri sk i n c rease i s k n o w n a n d mea su re s are i mm edia t e l y i mpl eme n t ed t o

co rrec t t h es i t u at i o n .)

All i d en t i fi ed t r eat men t meas u res sh o u l d be i m pl eme n t ed u n l es s i t ca n be sh o w n t h at

t h e co st o r di sadva n t ag e s o f t h e meas u re i s gro ssl y d i spro po rt i o n a t e t o t h e safe t y r i sk
reduc t i o n po t e n t i a l

. I t sh o u l d be n o t ed t h a t AL

ARP i s d i ffere n t f ro m ba s i c co s t ­be n ef i tNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 42 of 136 co n s i dera t i o n s a n d may n o t be i mp l e men t ed u s i n g j u s t t h ese a s ALARP i n t h i s co n t ex t
ad dresse s sa fet y r i sk.

Relat ed respo n s i bi l i t i es a n d dec i s i o n s sh o u l d be do cu me n t ed t o j u st i f

y w h y an i de n t i f i ed

ri sk red u c t i o n meas u re h a s n o t bee n i mp l em e n t ed a n d t h a t t h e r et a i n ed r i sk i s st i l l

ALARPw i t h o u t t h e i mp l eme n t at i o n of

s u c h meas u res.

An o t h er m et h o d for es t ab l i s h i n g ri s k ac cept a n ce cr i t eri a i s t o co mpare t h e r i sk w i t h

o n go i n g sa fe o pera t i o n s. Th e r i s k accep t an ce cr i t er i a w o u l d i n s u c h a case be t o en su re
t h a t n ew op era t i o n sare a t l eas t ass af

e ast h e o pera t o r’s o n go i n g o pera t i o n s.

6 Ri sk A s sess me n t

6.1 P l an n i n g

6.1.1 E s t ab l i s h me n t , des cri p t i o n a n d p u rpo se

Th e ri sk asse ssm en t sh o u l d be i n i t i a t ed i n t i m e for t h e res u l t s t o b e a vai l ab l e befo re t h e dec i si o n s rega rd i n g t h e o pera t i o n h ave t o be made

. Th e perso n
respo n s i b l e for perfo r mi n g t h e r i sk as sess me n t sh o u l d be mad e aw are o f t h e ba ckgro u n d, o bj ect i ve s, co n d i t i o n s a n d t h e co n t e xt for t h e asse ssm en t and o f

t h er i sk accep t a n ce cri t er i a.

Th ef o l l o w i n g s h o u l d bedo cu me n t ed:

­ Backgro u n d;

­ P u rpo se; a n d

­ St ak eh o l dersan d t h e i r po t en t i al i n t e res t

. 6.1.2 Orga n i sa t i o n

A w o rk p l a n s h o u l d bees t ab l i s h ed.

Th e r i sk as sess me n t s h o u l d be performed by a w o rki n g gro u p t h a t i n c l u d es

su i t ab l e s u bj ec t ma t t er e xpert s b u t ma y ex c epti o n al l y b e performed by o n e i n d i v i dua l i f t h e ex t e n t a n d co mpl e xi t y o f t h e t ask al l o w s. P art i c u l arl y for ‘o n e­

o ff ’ asse ssm en t s, pe rso n n e l t h a t w i l l be i n v o l ved i n t h e o pe rat i o n sh o u l d

pa rt i ci pa t e i n t h e w o rk i n g gro u p. C o n s i dera t i o n s sh o u l d be g i ve n t o t h e n eed for

i n dep en d en c e betwe en t h e pe rso n ( s) perfo r mi n g t h e r i sk as sess me n t a n d t h e
perso n sdec i di n g i f t h erisk i saccep t ab l e.

Th ewo rki n g g ro u p sh o u l d h a ve pa rt i ci pa t i o n t o en s u re avai l ab i l i t y o f:

­ kn o w l edg e o f a n d e xper i e n ce w i t h t h e u se o f rel evan t ri s k a n al ysis

met h o ds;

­ kn o w l edg e o f t h e o pera t i o n a n d as so ci a t ed h aza rds;

­ kn o w l edg e o f t h e re l a t i o n sh i p betw een t h e o pera t i o n a n d rel e van t
i n t er n al an d ex t er n al f ac t o rs; an d

­ fami l i ari t ywi t h al l re l e van t d i sc i p l i n esassoc i ate d w i t h t h e o pera t i o n

. I t s h o u l d be det erm i n ed t o w h a t ex t en t an d h o w o t h er st a ke h o l ders sh o u l d be

i n vo l ved befo r e t h e w o rk st ar t s. T h i s s h o u l d pa rt i cu l ar l y co n s i der t h e safe t y r i sk

expo su r e o f t h e s t ake h o l de r as w el l as pra c t i cal co n s i dera t i o n s s u c h a s t h e i r

ava i l ab i l i t y. All w o rk i n g gro u p mee t i n gs sh o u l d b e m i n u t ed.

6.1.3 Sel e ct i o n of met h o ds a n d da t a ba si s

Th e me t h o d pro po sed h er e i s a ba si c a n al ys i s t o deter mi n e, reco rd, a n a l yse and

t rea t sa fet y r i sk. T h i s me t h o d s h o u l d be co mp l emen t ed by o t h e r met h o ds w h e n
t h e a n aly si s i n h a n d so d i c t ate s. M e t h o ds t o deter mi n e cau ses and l i k el i h o o d (e. g. fau l t t r ee ana l ys i s; fa i l u re mo de, eff e ct s, and cri t i cal i t y ana l ys i s (FM E C A);

i n flue n ce di ag rams) as w e l l as co n seq u en ce s (e. g. even t t ree a n al ysis) o f

h aza rdsm aybe u se fu l

. D ata u sed sh o u l d be de scr i bed

, su c h a s:

­ Reg u l a t o ryreq u i reme n t s;

­ E x i st i n g SOPs a n d ri s k as sess me n t s;

­ Opera t o r risk regi st e r;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 43 of 136 ­ Opera t o r a n al yse s i n c l u d i n g o cc u rre n c es a n d safe t y co n cer n s rai s ed

w i t h i n t h e o rga n i sa t i o n ;

­ AI Binv est i ga t i o n s;

­ E S SI res u l t s;

­ Au t h o r i t y i n spec t i o n repo rt s;

­ E xpert j u dg me n t ;

­ Simu l at i o n s;

­ C o des o f P rac t i ce; a n d

­ I n d u s t rys t a n da rd s.

D ata so u r ces sh o u l d b e asse ssed for s u i t ab i l i t y s u c h as rel eva n ce, c u rr en cy,
represe n t at i ve amo u n t of da t a, u n d eres t i ma t i o n an d a cc u racy.

An o pera t o r s h o u l d e n s u re t h at i t s o w n e xper i e n ce i s ava i l ab l e i n a co l l ated and

sys t ema t i z ed form. T h i s ‘d ataba n k’ s h o u l d co n t a i n i n forma t i o n f ro m i n ves t i ga t i o n

o f i n t er n al o c cu rre n ces a n d acc i de n t s, repo rt ed devi a t i o n s a n d pro po sal s for

i mpro v eme n t as w e l l a s exp eri e n c e co l l ec t e d from mo n i t o r i n g o f n o r mal

o pera t i o n s. W h e n e ver po ss i bl e, i t s h o u l d be augme n t ed w i t h si mi l ar da t a exch a n ged w i t h o t h er o pera t o rs. A n aly si s o f rel eva n t e xper i en ce da t a sh o u l d

pro vi de i n pu t t o a ri s k as sess me n t

. E very o pera t o r i s e xpec t ed t o est ab l i sh a n d mai n t a i n a regi st e r o f s i gn i f i ca n t
h aza rds a n d t h ei r t rea t me n t as pa rt o f i t s sa fet y man ag e me n t s yste m. T h e ri sk regi s t er s h o u l d be a val u ab l e so u rc e o f i n for ma t i o n o n t h e var i o u s h aza rds t h a t

are i mma n e n t i n a pa rt i cu l ar o pe rat i o n a n d h o w t h ese h ave bee n ad dre ssed i n
t h epas t a n d arec u rre n t l yt reat ed i n ex i st i n g o p erat i o n s.

Th e r i sk regi st e r sh o u l d ref l ec t t h at d i f

fer en t t ype s o f o pera t i o n s (e. g.

co mmer ci a l air t rans po rt and co m mer ci a l o pera t i o n s o t h e r t h an co m merc i a l air

t ran spo rt ) ma y be expo sed t o di ff e ren t h aza rds. I t m ay al so ref l ect t h a t di f

fere n t

t rea t me n t me t h o ds co u l d be req u i red a n d t h at di ff ere n t r i sk l eve l s may be acceptab l e.

6.1.4 Sy s t em des cri p t i o n

Th e o pera t i o n t o be an a l y sed s h o u l d be d escr i be d. T h e maj o r part of

t h e de t ai l ed
descr i pt i o n may be b y re fere n ce t o a pro ced u re/ SOP.

Th e ri s k ass ess me n t sh o u l d co n t ai n a de t ai l e d descr i pt i o n o f w h a t h as be en anal ysed a n d w h i ch fac t o rsh a ve a n d h aven o t b een a sses sed su ch a s:

­ Type of t h e o pe rat i o n ;

­ Type(s) of a i rcra ft ;

­ P h asesof t h eop era t i o n ;

­ E n vi ro n me n t al co n d i t i o n s ( vi s i b i l i t y, w i n d, t u r bul e n c e, co n t ra st

, l i gh t

, el eva t i o n , e t c. u n l e ss e vi d en t f ro m t h e S OP );

­ E x i st i n g ba r ri er s a n d ava i l ab l eem erge n cyprepa redne ss;

­ An n u a l u sage/expo s u re.

A ri sk as sess me n t can b u i l d o f t e n u po n pa rt s o f exi st i n g ri s k ass ess me n t s. Fo r
examp l e, for an assess me n t o f a n ew t ype o f o pera t i o n co n du ct ed i n a h o s t i l e

en v i ro n me n t

, t h e o pe rator m i gh t a l read y h ave a ri sk a sses sme n t for f l i g h t s o v er h o st i l e en vi ro n m en t i n ge n era l

. W h a t w o u l d be requ i red for a co mpl et e n ew r i s k

assess me n t i s t h e ass ess men t o f n ew asp e ct s o f t h e o pera t i o n and t h e

co mbi n at i o n w i t h t h e re l eva n t ex i s t i n g o n e(s). I n s u c h cas es pa rt i cu l ar a t t en t i o n sh o u l d be pa i d t o t h e i n t erse ct i n g o r o ver l ap p i n g area s t o en s u r e t h a t n o ga p s exi s t or t h att h ec o mb i n a t i o n do esn o t g i ve ri se t o n ewh aza rds.

SOPNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 44 of 136 Th e pro ce dur e el e me n t s and seq u e n ce sh o u l d b e o u t l i n ed an d deta i l ed as far as
po ssi b l e ba sed o n e xi s t i n g req u i reme n t s an d prev i o u s e xper i en ce. K n o w n

co n t ro l s, safe t y meas u re s a n d pre cau t i o n s sh o u l d be i n c l u ded i n t h epro ced u re.

6.2 Ri sk an a l ys i s

6.2.1 H aza rd i de n t i f i ca t i o n

H aza rds sh o u l d be i de n t i f i ed a s pa rt o f t h e r i sk anal ysis. T h e pu rpo se o f h aza rd

i den t i f i cat i o n is t o en s u re t h a t repre sen t a t i ve an d rel eva n t ac ci de n t al eve n t s t h at

mi g h tocc u r d u r i n g t h e o pe rat i o n a re de scr i bed

. H aza rd i de n t i f i ca t i o n s h o u l d:

­ E s t ab l i s h a l i st o f al l h aza rd s rel eva n t t o t h e o pera t i o n and t h e

caus e s/t h rea t st h atc o u l d rel ease t h em;

­ D escrib e acc i de n t a l eve n t s ba sed o n t h e h aza r d i n for mat i o n a n d spe ci fy

t h epl a ce, t i me, e xt e n t , n a t u re, e t c. o f t h eev e n tas req u i red; an d

­ E s t ab l i s h a sys t e mat i c o ve rv i ew o f po ss i bl e acci de n t al e ven t s for t h e

o pera t i o n

. W h ere i n for mat i o n o n acci den t al e ven t s for t h e t ype o f o pera t i o n i s ava i l ab l e di rec t l y from da t ab ases (e. g. fro m repo rt e d ac ci de n t s and o cc u rre n ce s o r from

resu l t s o f a n al yse s al read y e n t ered i n t h e ri sk r e gi st er), i t may b e i n c l u ded i n t h e l i s t di r ect l y. H o w e ver, di re ct u se o f repo rt ed acci de n t a l eve n t s ma y l ead t o

u n i n t e n ded ga ps i n t h e l i s t o f acc i den t a l eve n t s as h aza rds t h a t are co n t ri b u t i n g fact o rs t o o n e acc i de n t a l ev en t ma y u n der o t h er ci r cu ms t an ces co n t r i b u t e t o a di ffere n t a ccid en t al eve n t

. I t m u s t a l so be n o t ed t h a t t h e ab sen ce o f pa st
acci de n t s do es n o t mean ab s en ce o f ri s k. I t is t h ere fore i mpo rt a n t t o id en t i fy t h e

u n d erl yi n g h aza rd. On e w ay o f do i n g i t i s t o gro u p s i m i l ar e ven t s t o find t h e

u n d erl yi n g h aza rd s.

Th e l eve l o f detai l i n t h e spec i f i ca t i o n o f acc i d en t a l eve n t s sh o u l d be ad eq u ate for t h e SOP/p ro c edu re t o be de vel o ped

. I n so me case s, maj o r gro u ps o f

h aza rds/ eve n t s may be ad eq u ate (e. g. flig h t o v er a h o s t i l e e n v i ro n me n t

, forced
l and i n g, d ev i at i o n f ro m i n t e n ded f l i g h t pat h , f l i g h t a t l o w a l t i t u de), i n oth er c a ses i t ma y be n eces sary t o be mo re spec i f i c (e. g. si n g l e e n gi n e fa i l u r e, t ai l ro t o r dri ve fai l u re, l o s s o f v i s u al refe re n ces, a l t i t u d e j u dg em en t erro r, t u rbu l e n ce,
et c.).

Th e pro c edur e/SOP sh o u l d be sys t e mat i ca l l y exam i n ed t o det erm i n e h aza rds and po t en t i a l a cci d en t al ev e n t s t h at co u l d o cc u r dur i n g op erat i o n s.

Ai dst o t h e i de n t i f i ca t i o n of a cci d en t al ev e n t s ma y be:

­ Ot h er r i s k as sess me n t s ;

­ Occu rre n ce an d acc i de n t repo rt s;

­ Au d i t s/dev i at i o n repo rt s;

­ I n t er n al rev i ew s;

­ M o n i t o r i n g re su l t s i n cl u di n g flig h tdata mo n i t o r i n g i n forma t i o n ;

­ P ro gnoses;

­ Th rea t a sses sme n t s; a n d

­ St a n da rd c h eck l i st s (o ri gi n s h o u l d be i de n t i f i ed i f u se d and t h e l i st s

assess ed a n d re vi sed asreq u i red t o s u i t t h e p u r po se).

E xam pl e s o f met h o ds t h a t may b e u sed for h aza rd and ri sk i de n t i f i cat i o n are P rel i mi n ar y H aza rd An a l y si s (P H A), H aza r d I de n t i f i ca t i o n ( H A ZI D ) a n d
bra i n st o r mi n g.

I f a h aza rd o r acci d en t al e ven t i s i de n t i f i ed but n o t a n al ysed f u rt h e r for

pro ba bi l i t y o r co n seq u en ce, t h e reaso n s h o u l d be do cu me n t ed (e. g. t o o i n si g n i fica n t co n seq u e n ce, t o o u n l i ke l y, o u t s i de t h e o pera t o r’s co n t ro l

, n o t
rel e van t f o r t h e a sse ssm e n t , e t c.).NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 45 of 136 I n t h i s co n t ex t

, i t i s n o t so mu ch o f i mpo rt ance, a n d so m et i me s n o t ev en
po ssi b l e, t o di s t i n g u i sh e xac t l y be t w ee n h a zard s and acc i de n t a l eve n t s. Fo r t h e
pur po se o f r i s k as sess i n g pro c edu res, a cc i den t a l e ven t s are t h e t a n gi b l e o bj ect s

o f t h e ana l ys i s. H aza r ds and t h rea t s are t h e so u rce s i n t h e ba ckg ro u n d t h a t

co u l d ca u se/ t r i gg er/e scal a t e acc i de n t a l e ve n t s and t h a t i n flue n ce t h e l i ke l i h o o d

o f eve n t s.

SOP

N o act i vi t y.

6.2.2 An a l ys i sof ca u se s/co n t r i bu t i n g f ac t o rs a n d l i ke l i h o o d

Th e mai n p u rpo se o f t h i s a n a l ys i s i s t o es t ab l i s h t h e l i kel i h o o d for eac h

acci de n t al eve n t

. E ac h acc i den t a l eve n t s h o u l d be ana l ysed t o es t ab l i s h po ss i bl e

caus e s/co n t r i bu t i n g fac t o rs. C a u se s/co n t r i bu t i n g fac t o rs s h o u l d t h en be a n al ysed

t o det erm i n e l i kel i h o o d.

Th e caus a l a n al ysi s s h o u l d n o r mal l y be o f a de scr i p t i ve (q u a l i t at i ve) n a t u re b u t

w h ere re l eva n t ca l c u l a t i o n s (qua n t i t at i ve ) sh o u l d be ap pl i ed. A qua l i t at i ve anal ysis de scr i bes t h e po t e n t i al h aza rds and t h rea t s a n d t h e ch a i n s o f eve n t s
t h a t co u l d l ead t o t h e acci d en t al ev en t s. Qu a n t i t a t i ve ana l ys i s ca l c u l a t es t h e
pro ba bi l i t y o r freq u e n cyof t h eacc i de n t a l e ve n t s

. I n t h e caus a l a n aly si s o f eac h acc i den t a l ev en t

, h u ma n and o rga n i sa t i o n al
fact o rs s h o u l d alwa ys be co n si de red for t h ei r p o ssi bl e co n t ri b u t i n g eff e ct s. I t i s

n o rma l l y n e cess ar y t o co n si d er di rec t cau ses (“ u n safe ac t s”), w o rkp l ace fa ct o rs and org a n i sa t i o n a l f ac t o rs(“erro r pro vo ki n g or l aten t co n d i t i o n s”).

Th e e ff e ct s o f ex i st i n g l i ke l i h o o d­red u c i n g fact o r s and ba rr i er s t h at i n f l u e n c e t h e ch ai n o f eve n t s s h o u l d b e co n si d ered a n d l i st e d i n t h e ri s k a n al ysi s s h ee t s u c h

as:

­ C ert i fica t i o n req u i r eme n t s;

­ M ain t en a n c e pro ced u re s;

­ E x i st i n g n o rma l a n d ab n o rma l pro ced u r es;

­ Tech n i cal m easu res/eq u i pme n t ;

­ Trai n i n g; a n d

­ Ot h er h u ma n a n d o rga n i sa t i o n al f ac t o rs.

L i kel i h o o d may be e xpres sed u s i n g t erm i n o l o gy s u c h as “very l o w , l o w , m edi u m, h i g h and very h i gh”. I n s u c h cas es t h e t er ms sh o u l d be exp l a i n ed t o i n di cat e
t h e i r mea n i n g. Fo r exa mpl e, t h e mea n i n g o f e ach t er m co u l d be expressed i n

w o rds an d/o r n u mb ers/ra n ge s.

C ausal a n al ys i s sh o u l d be do n e t o t h e l eve l o f detai l n e cess a ry t o es t ab l i s h
rel e van t l i kel i h o o ds.

E xam pl e s o f me t h o ds t h a t ma y be u sed for c ausal and l i ke l i h o o d anal ys i s are Fa u l t t ree an a l y si s, FM E CA, i n f l u en ce d i ag ra ms a n d bra i n st o r mi n g.

SOP

E x i st i n g l i ke l i h o o d­red u ci n g fac t o rs and ba rr i ers t h at i n f l u en ce t h e ch a i n o f

even t s are t h o se t h a t are al read y des cr i bed i n t h e S OP o r o t h er re l eva n t
do cu me n t at i o n (OM

, FM

, et c.). As t h e r i sk as se ssm e n t pro gresse s i t i s po ss i bl e
t h a t t h ere w i l l be a n i t erat i v e pro ce ss w h er e n ew fac t o rs a n d ba rr i ers co u l d b e foun d d u r i n g a n al ys i s. T h ese s h o u l d t h e n b e ad ded t o t h e pro ced u re a n d

i n cl u ded i n t h ean a l ys i s.

6.2.3 An a l ys i sof co n seq u e n ces

C o n sequ en ces o f al l acci den t al e ve n t s s h o u l d b e anal y sed. Th e anal ys i s s h o u l d

co n s i der i mm edia t e co n seq u en ces a n d co n seq u en ce s t h at o n l y b eco me ap pa r en t aft erw ard s s u c h as ef fec t s o n t h e n a t u ral a n d w o rk en v i ro n me n t (e. g. n o i se and

vi bra t i o n ).NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 46 of 136 C o n sequ en ces co u l d be gro u ped su ch as l o ss o r da mage o f l i fe/h eal t h

, en v i ro n me n t

, mat eri a l val u es/a sse t s, fu n c t i o n s and rep u t at i o n

. Th e co n sequ en ce a n al ys i s sh o u l d n o r mal l y b e o f a desc ri p t i ve (qua l i t at i v e)

n at u re b u t w h ere rel e van t ca l c u l a t i o n s (q u a n t i t a t i ve) s h o u l d be ap p l i ed. A qual i t a t i ve a n al ysis des cri b es t h e ch a i n s o f ev en t s t h a t co u l d fol l o w from t h e acci de n t al eve n t s and t h e po ssi b l e co n seq u en ces. Qu a n t i t a t i ve ana l ys i s co u l d
cal c u l a t e t h e l i ke l i h o o d and ex t e n t o f da mag e t h at co u l d be caus ed b y t h e acci de n t al eve n t

. I n t h e co n seq u e n ce ana l y si s o f each acc i de n t al even t

, h u ma n and o rga n i sat i o n a l
fact o rss h o u l d a l w ays be co n s i dered f o r t h ei r

po ssi b l e co n t ri b u t i n g e ff e ct s.

Th e e ff ec t s o f e xi st i n g co n seq u e n ce redu ci n g fa ct o rs/bar ri e rs t h a t i n f l u e n c es t h e

co n seq u e n ce i t se l f o r t h e co n s eque n c e c h ai n sh o u l d be c o n s i dered s u c h as:

­ C ert i fica t i o n req u i r eme n t s (e. g. fire pro t ec t i o n );

­ E x i st i n g ab n o rma l a n d e merge n c y pro ced u r es;

­ Sec o n da ry safe t y meas u re s (e. g. c ras h w o rt h i n ess, perso n al pro t e ct i ve equi p me n t ) ;

­ Tech n i cal m easu res/eq u i pme n t ;

­ Trai n i n g;

­ H u man an d org an i sa t i o n al f ac t o rs; an d

­ E me rgen cy p repa red n es s.

E x i st i n g i n t h i s co n t e xt mea n s t h a t t h ey are alr ead y pa rt o f t h e o pera t o r’s

man ag e me n t sys t em o r bu i l t i n t o /pa rt o f t h e ai rcra ft a n d eq u i p me n t a n d

i n cl u ded i n t h eS OP desc ri p t i o n

. C o n sequ en ces may be expre ssed u s i n g t e rm i n o l o gy l i ke “ve ry s mal l

, s mal l

, medi u m, l arg e a n d very l arg e”

. I n s u c h cas es t h e t e rms sh o u l d be e xpl a i n ed t o i n d i ca t e t h ei r mean i n g. Fo r exampl e, t h e m eani n g o f each t erm co u l d be

expres sed i n wo rds a n d/o r n u mber s/ra n ges.

C o n sequ en ce a n al ysis s h o u l d bedo n et o t h e l ev el of deta i l n eces sary t o e st ab l i sh
rel e van t c o n seq u e n ces.

E xam pl e s o f me t h o ds t h a t may b e u sed for co n sequ e n ce a n aly si s are ev en t t ree anal ysis, s t r u ct u r ed “w h a t

­ i f”, c h ec kl i s t s a n d b ra i n st o rm i n g.

SOP

E x i st i n g co n seq u e n ce fac t o rs a n d ba r ri e rs t h at i n f l u e n ce t h e ch a i n o f eve n t s are
t h o se t h a t are alr ead y descr i bed i n t h e SOP o r o t h er rel eva n t do cu me n t a t i o n (OM , FM , et c.). A s t h e risk as sess me n t pro gress es i t i s po s si b l e t h a t t h er e wi l l be

an i t e rat i ve pro ces s w h ere n ew fac t o rs a n d ba rri er s co u l d be fou n d d u ri n g anal ysis. Th e se sh o u l d t h en be ad ded t o t h e pro cedu re a n d i n cl u ded i n t h e anal ysis.

6.2.4 Ri sk desc ri p t i o n

Th e r i sk s h o u l d be des cri b ed ba sed o n t h e re su l t s o f t h e c a u sal a n d co n s eque n c e anal ysis.

Th e ri sk s h o u l d be expres sed as a co mbi n a t i o n o f t h e co n s eque n c e and t h e

asso ci a t ed l i kel i h o o d. I f a n ac ci de n t al eve n t h as mo re t h an o n e co n seq u e n ce,
t h e r i sk ma y be express ed as a co mbi n a t i o n o f t h e co n seq u e n ce and asso c i at ed
l i k el i h o o d for eac h of t h ec o n s equ en c es.

Th e ri sk des cri p t i o n sh o u l d for m a rel eva n t ba s i s for ri sk eva l u a t i o n and t r eat i n g ri sk.

D epend i n g o n t h e ana l ys i s me t h o d and t h e ri sk accep t a n ce cr i t eri a, t h e descr i pt i o n co u l d be qua l i t a t i ve a n d/o r q u a n t i t a t i ve. T h e l e vel o f de t a i l w i l l dep en d o n t h e l eve l of det a i l in t h e c a u sa l a n d c o n seq u en ce a n al ys i s.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 47 of 136 Un c ert a i n t i es i n t h e r i sk des cri p t i o n s h o u l d be presen t ed and re vi ew ed. I f t h e anal ysis i s ba sed o n c ri t i cal a ss u mp t i o n s o r o t h e r co n d i t i o n s t h a t c o u l d af

fec t t h e ri sk, i t s h o u l d be i de n t i f i ed a n d p rese n t ed ( i f n ece ssary i n t h e for m o f a

sen s i t i v i t y a n al ys i s).

E xam pl e s o f a m e t h o d t h atm a y beu s ed for

risk descr i p t i o n is a ri s k mat r i x.

SOP

Th e S OP sh o u l d co n t a i n ge n era l st a t e men t s ab o u t t h e saf

et y ri s k i n vo l ved and

t h em a n ag e men t of t h e ri sk.

6.3 Ri sk ev a l u a t i o n

6.3.1 C o mparis o n wi t h r i sk acc epta n ce c r i t e ri a

Th e re su l t s o f t h e r i s k ana l ys i s s h o u l d be co m pa red t o t h e cr i t er i a for accep t ab l e ri sk.

Th e co mpar i so n des cri p t i o n sh o u l d be i n s u c h a forma t t h a t i t ca n be u s ed by
deci s i o n m ak ers and s t a ke h o l ders.

I f t h e ri sk a ccep t an ce c ri t er i a req u i re t h e o pt i m i sat i o n , for exa mp l e w i t h t h e ALARP pr i n c i pl e, t h e co mpar i so n ( i t e rat i ve pro ces s) s h o u l d d escr i be t h e

o pti m i sa t i o n pro ce ss. I f t h e r i s k i s co mpared t o cri t er i a t h a t are n o t ab so l u t e o r may be ex e mp t ed, i t sh o u l d be el ab o ra t ed i n t h e desc ri p t i o n

. SOP

N o act i vi t y.

6.3.2 I den t i fica t i o n of r i sk red u c t i o n m eas u resan d t h e i r e ff e ct

Th e risk ev a l u a t i o n f o rms t h e bas i s for deci d i n g o n n ew m i t i ga t i n g mea su r es and

t o asse ss t h e r i s k red u c t i o n e ff ec t sof t h ese mea su re s.

Ri sk r edu ci n g mea su res s h o u l d be i den t i fie d for acci d en t al e ve n t s w i t h a n

u n a ccep t ab l e r i sk and for acc i de n t a l e ven t s w h er e f u rt h er r i s k r edu ct i o n

meas u res a re fea si b l e a n d reaso n ab l e. I de n t i f i c ati o n o f po ss i bl e co n t ro l s sh o u l d
be ba sed o n t h e h aza rds, c h ai n o f eve n t s a n d co n s eque n c es de scr i bed i n t h e anal ysis. C o n t ro l s t h a t co u l d el i m i n a t e t h e ac ci dent a l e ve n t

, l i ke l i h o o d­red u ci n g

meas u res a n d co n sequ en ce­red u c i n g co n t ro l s s h o u l d be i de n t i f i ed. T h e co n t ro l s

co u l d be re l ated t o h u man fac t o rs (e. g. t ra i n i n g and co mpet e n ce), eq u i p me n t o r

o rga n i sa t i o n al f ac t o rs(e.g . pro ced u r es).

I den t i fica t i o n o f r i sk r edu ci n g mea su r es s h o u l d be perfo rmed i n a s ys t ema t i c

w ay and s h o u l d invo l ve t h e rel e van t pa rt i es.

Ri sk red u c i n g meas u res s h o u l d be i mp l em en t ed ba sed o n t h e fol l o w i n g pri o r i t i es

w i t h re spec t t o acc i de n tdev el o pm en t :

a. el i mi n a t e h aza rd s and acc i de n t a l eve n t s (e. g. fl y aro u n d t h e h o s t i l e

en v i ro n me n t );

b. reduc e t h e pro ba bi l i t y o f a ccid en t al ev en t s (e. g. u s e m u l t i ­e n gi n e i n s t ead

o f si n g l e­e n gi n e a i rc raf t ); a n d

c. reduc e t h e co n seq u e n ce o f acc i de n t a l eve n t s (e. g. u se perso n al

pro t ec t i ve eq u i pme n t ).

Th e co n t ro l s sh o u l d be i mp l eme n t ed i n t h e fo l l o w i n g pri o r i t y w i t h resp ect t o rel i ab i l i t y:

a. pa ssive t ec h n i ca l c o n t ro l s(e.g . s yste m red u n da n cy, firew al l );

b. act i ve t ec h n i cal co n t ro l s(e.g . a u t o mat i c fi r e e xt i n gu i s h i n g sys t e m); a n d

c. co n t ro l s b y pro c edur e (e.g

. u se of h a n d f i re ex t i n gu i s h er).

Th erisk redu ci n g e ff e ctof t h ec o n t ro l s s h o u l d b e asse ssed w i t h res pe ctt o :

­ Fun ct i o n a l i t y (do es t h e mea su r e i n flue n ce t h e ab i l i t y t o perform t h e

o pera t i o n );

­ Ro bus t n es s (w i l l t h e meas u re be ef

fec t i ve u n d er vary i n g co n di t i o n s a n d

o ver t i m e); a n dNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 48 of 136 ­ P o ssi bl e o t h er effec t s s u c h a s i n t ro du ct i o n of n e w ri s ks.

SOP

An y n ew r i sk r edu ci n g mea su res s h o u l d be i n cl u ded i n t h e SOP/p ro ced u re as
ap pro pri at e.

6.3.3 C o n cl u s i o n san d do cu me n t a t i o n

Th e ri sk a sses sme n t s h o u l d co n t ai n co n c l u s i o n s. Th e co n cl u s i o n ( s) s h o u l d be

u n a mbi g u o u s, pre ci se a n d ro bus t t o e n ab l e dec i si o n maker s t o perform t h e ri s k

t rea t me n t

. C o n cl u s i o n ss h o u l d ad dre ss i ss u e s s u c h as:

­ Th e o pera t i o n c o u l d be perfo r med wi t h a n accep t ab l e r i s k (t h e risk of perfor mi n g
t h eop erat i o n accord i n g t ot h e SOP i saccep t ab l e );

­ Th eop erat i o n co mp l i e s w i t h re gu l ator

y req u i re men t s;

­ Th e o pera t i o n i swi t h i n t h e o pera t o r s pr i v i l eges; an d

­ Th e o pera t o r’sai r craf t a n d eq u i pme n t are adeq u ate for

t h eop erat i o n

. Th e ri sk asse ssm en t sh o u l d be i n a w ri t t en for mat

. A n y refe ren ces t o o t h er do cu men t s sh o u l d bes pe ci fi ed. A n y n eed f o r fu rt h er

wo rk s h o u l d bepo i n t ed ou t

. Th e r i sk as ses sme n t do c u m en t at i o n s h o u l d i n c l u de o r refer en ce, as req u i r ed,
descr i pt i o n sof:

Th epu rpo s e o f t h e r i s k as sess me n t ;

a. Th eop erat i o n an a l yse d;

b. I n vo l ve me n t o f s t aff an d s t ake h o l de rs;

c. P reco n d i t i o n s, ass u mp t i o n s a n d si mpl i f i ca t i o n s;

d. C o n t ex t/f ramew o rk f o r t h e o pera t i o n ;

e. Th e asse ssm en t of who i s a ff e ct ed by t h e o pera t i o n a n d h o w ;

f. D ata u sed;

g. Th ean a l ys i sm e t h o d;

h

. Th eh aza rd (s);

i

. Th erisk(s);

j

. Th erisk redu ct i o n m eas u r es;

k. Th erisk e val u a t i o n ; a n d

l

. Th ec o n c l u s i o n s.

SOP

I f t h e t ask i n c l u de s de vel o p i n g a n ew pro c edu re, it s h o u l d a l so i n cl u de p ro po sal sf o r:

a. Th edet a i l ed pro ce dur e/SOP(OM Pa rt B);

b. D et ai l ed t ra i n i n g req u i rem en t s(OM Pa rt D);

c. C h ange s i n gen eral pro ced u re s (OM Pa rtA );

d. C h ange s i n ai r craf t/eq u i p me n t ;

e. Appl i ca t i o n s for ap pro va l s ( n ewA M C

, i f requ i red ); and

f. Ri sk reg i st er u pd a t e.

I f t h e t ask i s t o re­as ses s a pro ced u re, i t s h o u l d i n cl u de pro po sa l s for ch a n ge i n a n y o f

t h eabo ve me n t i o n ed iss u es ba sed o n t h ec o n cl u si o n s o f t h e r i sk

ass ess men t

. Th e r i sk as sess me n t an d t h e SOP s h o u l d be co n s i dered a ma t c h ed pa i r a n d ch a n ges i n ei t h er o f t h e m w o u l d req u i re reass ess men t o f t h e o t h er and t h e t o t al i t y t o cat er for t h e ch a n ges a n d en su r e c o n t i n u ed c o n si s t e n cy.

7 M o n i t o r i n g a n d re vi ew

M o n i t o r i n g and re vi ew s h o u l d be pl a n n ed as pa rt o f t h e ri sk ma n ag e men t pro ce ss. Respo n s i bi l i t i es for mo n i t o r i n g and re vi ew o f ri s k as ses sme n t s a n d SOP s h o u l d b e defi n ed.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 49 of 136 7.1 G e n eral

M o n i t o r i n g s h o u l d be co n du ct e d t h ro u g h t h e o p erator’ s n o rma l mo n i t o ri n g pro gra mm es

su c h as o c cu rre n ce a n d de vi a t i o n repo rt i n g, m o n i t o ri n g o f n o rma l op era t i o n s, f l i g h t data

mo n i t o ri n g, p ro po sal sf o r i mp ro veme n t , e t c.

SOPs a n d r i s k as sess me n t s s h o u l d bes u bj ect t om o n i t o r i n g for

t h e p u rpo se of:

­ anal ysing a n d l ear n i n g f ro m ev e n t s, c h a n gesan d t re n ds;

­ detec t i n g ch a n ge s i n t h e i n t e rn a l a n d ex t er n al co n t e xt i n c l u di n g c h a n ges t o t h e ri sk i t se l f;

­ en s u r i n g t h att h e ri sk co n t ro l a n d t rea t m en t me asur e s areef

fec t i ve; a n d

­ i den t i fyem e rgi n g ri s ks.

M o n i t o r i n g and rev i ew s h o u l d i n c l u de per i o di c revi ew , i n spec t i o n s a n d a u di t s o f t h e
pro cedu r es, r i sk ass ess men t san d t h e ri sk man a geme n t pro ces s.

7.2 C h ange s

C h ange s t h a t co u l d i n va l i da t e a ri sk a ss essm e n t ’s co n c l u s i o n s (o r r equ i re a

reasses sme n t ) are :

­ si g n i f i ca n t c h ang es i n t h epreco n di t i o n s a n d co n t ex t ;

­ n ew k n o w l edg e o f r i sk s i n vo l ved (expe ri e n ce f ro m acc i de n t s and o ccu rre n ce s,
repo rt i n g o f safe t y co n cer n s, re searc h

, bet t er ri sk ana l y si s met h o ds, i n t er n al

i n spec t i o n s, a u di t s a n d rev i ew s, h aza rd repo rt i n g, ri s k reg i s t er

u pd a t e);

­ si g n i f i ca n t c h ang es i n t h edata basi s;

­ si g n i f i ca n t org an i sa t i o n al c h ang es t h a t co u l d af

fect t h e as ses sme n t ; an d

­ severa l s mal l er c h ang es t h a t t o get h er

m i g h t co n st i t u t ea s i g n i fi ca n t c h a n ge.

7.3 I mpro ve me n t s

As an y amo u n t o f ri sk i s co n si de red t o be n ega t i ve i n t h e co n t ex t o f safe t y r i s k,

o pera t o rs s h o u l d i n ma n ag i n g r i s k, and rega rdl es s o f t h e ri sk a ccep t an ce cr i t er i a ch o se n , a l w ays st ri ve for a co n t i n u o u s red u ct i o n i n t h e ri sk l e vel t h ro u gh mo n i t o ri n g, anal ysis a n d i mpro v eme n t s.

**A MC**  **O R.O**  **PS**

**. 100**  **.G E**  **N (f**  **) Operat**  **or re spon**  **sib i**  **l i**  **ti es** 

D ANG E ROU S G OOD S TR AI N I N G

1 An o pera t o r s h o u l d es t ab l i s h and mai n t ai n pers o n n e l t rai n i n g pro gra mme s as req u i red by t h e I CAO Te ch n i cal I n st r u c t i o n s ( I C AO D o c 9 28 4 ­ Tec h n i cal I n s t r u c t i o n s for t h e S af e Tran s po rt of Da n g ero u sG o o dsby Air).

2 Trai n i n g p ro gra mm es s h o u l d co mm en s u ra t e w i t h t h e r espo n si b i l i t i e s o f pe rso n n e l a n d

o n l y ad dres s aw are n es s t rai n i n g for t h o se o perators n o t ap p ro ved i n acco rda n ce w i t h

OP S.SPA.D G

.

**Sec ti**  **o n II**  **– M anuals,**  **Lo g**  **s a nd**  **R ec**  **ords**

**A MC1**  **O R.**  **OP S.01**  **5.M LR**  **Operati o**  **ns Ma nual** 

G E N E RAL

1 Th e o pe rat i o n s ma n u a l (OM ) may b e an i n t eg ral pa rt o f t h e o rga n i sa t i o n ma n u al a s
requ i red b y OR. G E N .20 0(a)( 6).

2 Th e OM may vary i n deta i l i n acco rda n c e w i t h t h e co mp l ex i t y o f t h e o pe rat i o n a n d o f

t h et ype a n d n u mber of a i rc raftop era t ed.

3 Th e o pera t o r sh o u l d e n s u re t h a t i n forma t i o n t a ken fro m ap pro ved do cu me n t s, and any amend me n t of su ch app ro ved do cu me n t a t i o n , i sc o rrec t l y ref l ec t ed i n t h e OM. T h i s do es

n o t p reve n tan op era t o r f ro m u si n g mo re co n s ervat i ve da t a a n d p ro cedu res.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 50 of 136 4 C rew membe rs s h o u l d be pro vi d ed w i t h a perso n al co py o f t h e r el e van t sec t i o n s o f t h e OM pert ai n i n g t o t h ei r d u t i e s. Th e c rew me mb ers sh o u l d be r espo n si b l e t o ke ep t h ei r

co pi es u p t o da t e.

5 Th e OM m a y beissu ed i n s epa ra t e pa rt s.

6 Th e OM o r pa rt s t h er eo f may be p rese n t ed i n a n y for m, i n cl u d i n g e l ec t ro n i c form. I n al l

cases, t h e ac cess i b i l i t y, u sabi l i t yan d re l i ab i l i t y s h o u l d beass u red.

7 Th e OM s h o u l d bes u c h t h a t :

a. all pa rt s o f t h e man u al are co n s i s t e n tan d c o mp ati b l e i n f o r m a n d co n t e n t ;

b. t h em a n u a l can be r ead i l yame n ded ; a n d

c. t h e co n t en t and am en d me n t s t at u s o f t h e man u al i s co n t ro l l ed a n d cl ea rl y i n d i ca t ed.

8 Th e OM s h o u l d i n cl u de a des cri p t i o n of i t s ame n dmen t a n d rev i si o n pro c ess spec i f yi n g:

a. t h eper so n (s) w h o may ap pro ve a me n dme n t s o r

rev i s i o n s;

b. t h e co n di t i o n s for t e mpo rary re vi si o n s and/ o r i mmed i at e amen dme n t s o r revi si o n req u i red i n t h eint eres t of

s af et y ; an d

c. t h em e t h o d by w h i c h op era t o r per so n n el are a d vi sed of t h e c h a n ges.

9 I f t h e OM co n t a i n s all t h e re l eva n t i n forma t i o n o f t h e ai rcraf

t

, t h e AFM may n o t be

carri e d.

10 Th eOM ma y bec o mp i l ed i n accord a n ce w i t h an i n d u s t ryc o de o f

prac t i ce.

**A MC2**  **OR**

**. OP**  **S.01 5.M**  **LR Operati**  **o ns Ma**  **nual**

C ON TE N T S

1 W h en co mpi l i n g a n OM

, a n o pera t o r may t ak e ad van t ag e o f t h e co n t e n t s o f o t h er rel e van t do cu m en t s. M ater i al pro d u ced by t h e o pera t o r for t h e t ype­rel a t ed pa rt o f t h e OM may be su pp l e men t ed w i t h o r su bs t i t u t ed by ap pl i cable pa rt s o f t h e AFM o r, w h ere

su c h a do cu me n t ex i s t s, b y a n A i r craf

t Ope rat i n g M an u al pro duc ed by t h e ma n u fac t u r er

o f t h e a i rcra ft

. 2 I n t h e ca se o f n o n

­ co mme rc i al o pera t i o n s o r co mmer c i al o pera t i o n s w i t h n o n

­ co mpl ex

mo t o r­po w ered a i rc raft

, a “P i l o t Ope rat i n g H a n db o o k” (P OH ) o r eq u i va l e n t do cu me n t

may be u sed as t ype­re l at ed pa rt o f t h e OM

, p r o vi ded t h a t t h e P O H co v ers t h e n o rma l
and ab n o rma l /em erge n cyop erat i n g pro ced u r es.

3 Fo r t h e ro u t e a n d aero dro me pa rt of t h e OM, m ater i al pro d u ced by t h e o pera t o r m ay be

su pp l eme n t ed w i t h o r su b st i t u t ed by ap p l i cabl e Ro u t e G u i de mat eri a l pro du ced by a speci a l i sed co mpa n y.

4 I f a n o pera t o r ch o o ses t o u se mat e ri a l fro m an o t h er so u r ce i n h i s OM h e s h o u l d e i t h er

co py t h e ap pl i cab l e m ate ri a l and include i t d i re c t l y i n t h e r el e van t pa rt o f t h e OM o r t h e OM s h o u l d c o n t ai n a re fere n ce t o t h e app ro pr i at e s ec t i o n of

t h atapp l i cab l e mat eri a l

. 5 I f an o pera t o r c h o o ses t o make u se o f mat e r i al from a n o t h er so u r ce (e. g. a Ro u t e M anu a l pro duc e r, an aero pl a n e ma n u fact u re r o r a t rai n i n g o rga n i sat i o n ) as exp l ai n ed
ab o ve, t h i s do es n o t ab so l v e t h e o pera t o r f r o m t h e r espo n si b i l i t y o f ver i fy i n g t h e
ap pl i ca bi l i t y a n d su i t ab i l i t y o f t h i s mat eri a l

. A n y ma t er i al re cei ved for m an ex t er n al

so u rce s h o u l d begi v en its st a t u s b y a st a t em en tin t h eOM.

**A MC3**  **OR**

**. OP**  **S.01 5.M**  **LR Operati**  **o ns Ma**  **nual**

C ON TE N T S ­ NO N ­C OM M E RC I AL OP E RA

TI ON S W I TH COM P L E XMOTOR ­P OW E R E D AI RC R

AFT

Th e OM s h o u l d co n t a i n a t le as t t h ef o l l o w i n g i n fo rmat i o n :

1 Table o f co n t e n t s;

2 Am e n dm en t co n t ro l st a t u s a n d l i s t o f ef

fec t i ve pa ges o r pa ra gra ph s, u n l es s t h e e n t i re

man u al i sre­ i ss u ed an d t h e ma n u a l h as a n eff e c t i v e da t e o n it;

3 D u t i es, respo n si b i l i t i e s a n d s u c cess i o n of man ag emen t a n d o pe rat i n g per so n n el ;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 51 of 136 4 D escrip t i o n of t h em a n ag em en t s ys t em;

5 Opera t i o n a l c o n t ro l s ys t em;

6 Fl i g h tt i m e l i mi t at i o n s;

7 St a n da rd o pe rat i n g pro ced u re s (S OP s);

8 W ea t h e r l i mi t at i o n s ;

9 E me rgen cy p ro ced u res;

10 Ac c i de n t s/i n c i den t sc o n si de rat i o n ;

11 Sec u ri t ypro ced u re s;

12 M i n i m u m E q u i pme n tLi s t (M E L );

14 P erso n n el qu a l i fica t i o n san d t rai n i n g; an d

15 Reco rd­keep i n g.

**A MC4**  **O R.**  **OP S.01**  **5.M LR**  **Operati o**  **ns Ma nual** 

ST RUCTU R E – C OM M E RC I AL OPER

AT I ON S

Th e OM s h o u l d co n t a i n t h ef o l l o w i n g pa rt s:

1 P art A: G e n eral /Bas i c, co mp ri s i n g al l n o n t yp e­ rel a t ed o pera t i o n a l po l i ci es, i n s t r u ct i o n s and pro ce dur es;

2 P art B: Ai r craf t o pera t i n g ma t t ers, co mp ri s i n g a l l t ype ­rel a t ed i n st ru c t i o n s a n d

pro cedu r es, t ak i n g i n t o a ccou n t d i ff e re n ces betwee n t yp es/c l ass es, va ri a n t s o r i n d i v i dua l a i rc raf t u sed b y t h e o pera t o r;

3 P art C :

a. C o mmer c i al a i r t ran spo rt

, co mp ri s i n g ro u t e/ro l e/a rea and aero dro me/o pera t i n g si t e i n s t r u c t i o n s a n d i n forma t i o n ;

b. C o mmer c i al o pera t i o n s o t h er t h an co m mer ci a l air t ran spo rt

, co mpr i s i n g t ask s and op era t i n g a rea i n st r u c t i o n s a n d i n forma t i o n ;

4 P art D : Trai n i n g, c o mpr i s i n g al l t ra i n i n g ins t r u c t i o n s for

perso n n el

.

**A MC5**  **OR**

**. O**  **P S.01**  **5.M LR**  **Operati o**  **ns Ma nual** 

C ON TE N T S – C OM M E RC I AL A I R TR ANSPOR T

Th e OM s h o u l d co n t a i n t h ef o l l o w i n g r el e van t t o t h earea a n d t yp e o f o pe rat i o n :

A G E N E RAL / BA SI C

0 ADM I N I ST RA TI ON A N D CON TROL OF OPER AT I O N S M ANU AL

0.1 I n t ro du ct i o n

0.1.1 A st a t em en t t h at t h e man u al co mpl i es w i t h all ap pl i cab l e reg u l a t i o n s an d w i t h

t h et erm s an d co n di t i o n s o f t h e a pp l i cab l e a i r op erator cert i f i ca t e.

0.1.2 A st a t e men t t h a t t h e man u a l co n t ai n s o pera t i o n al i n s t r u c t i o n s t h a t are t o be

co mpl i ed w i t h b y t h ere l eva n t per so n n el

. 0.1.3 A l i st a n d bri e f descr i p t i o n o f t h e vari o u s pa rt s, t h e i r co n t e n t s, ap pl i cabi l i t y a n d

u se.

0.1.4 E xp l ana t i o n s and de fin i t i o n s o f t erm s and w o rds n eed ed for t h e u se o f t h e

man u al.

0.2 Sy s t em of a men dme n tan d re vi s i o n

0.2.1 D et ai l s o f t h e perso n (s ) re spo n s i b l e for t h e i ss u a n ce and i n se rt i o n o f
amend me n t s an d re vi s i o n s.

0.2.2 A re co rd o f a me n dme n t s a n d r ev i si o n s w i t h i n se rt i o n da t esan d effect i v e da t es.

0.2.3 A s t at eme n t t h a t h a n dw ri t t en ame n d men t s a n d r evi si o n s a re n o t per mi t t ed

excep t i n si t u a t i o n s r equ i r i n g i mmed i at e ame n dmen t o r r ev i si o n i n t h e i n t ere st

o f safe t y.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 52 of 136 0.2.4 A descr i pt i o n o f t h e sys t e m for t h e a n n o t at i o n o f pa ges o r pa rag rap h s and t h ei r eff ec t i ve da t es.

0.2.5 A l i s t of ef fec t i ve pa ge s o r pa rag rap h s.

0.2.6 An n o t a t i o n o f ch ange s (i n t h e t ex t and, as fa r as pra ct i cable, o n c h art s and
di ag ram s).

0.2.7 Tempo rar y re vi s i o n s.

0.2.8 A desc ri p t i o n o f t h e d i s t r i bu t i o n sy st e m for t h e ma n u a l s, am en d me n t s a n d

revi si o n s.

1 ORGA N I S AT I ON AND RE SPON S I B I L I T I E S

1.1 Orga n i sa t i o n a l st ru c t u re. A d escr i p t i o n o f t h e o rga n i sat i o n a l st ru c t u re i n c l u d i n g t h e
genera l o rga n i gra m and o pera t i o n s dep ar

t me n t o rga n i g ram. T h e o rga n i g ram sh o u l d dep i c t t h e r el a t i o n s h i p be t w ee n t h e Opera t i o n s D epa rt m en t and t h e o t h er D epa rt me n t s

o f t h e o pera t o r. I n pa rt i cu l ar, t h e su bo rdi n at i o n and repo rt i n g l i n e s o f all D i vi s i o n s, D epa rt m en t s et c, w h i c h pe rt a i n t o t h e s a fet y o f fl i gh t op era t i o n s, sh o u l d be s h o w n

. 1.2 N o mi n a t ed po st h o l ders. T h e n a me o f each n o m i n a t ed po st h o l der respo n s i bl e for f l i g h t

o pera t i o n s, crew t ra i n i n g and gro u n d o pera t i o n s, as prescr i bed i n OR. OP S.2 10

. AOC. A
descr i pt i o n of t h e i r fu n c t i o n a n d r espo n si b i l i t i e s sh o u l d beinc l u ded

. 1.3 Respo n s i bi l i t i es a n d du t i e s o f o pera t i o n s ma n a geme n t perso n n el

. A de scr i pt i o n o f t h e dut i es, re spo n s i b i l i t i es a n d au t h o r i t y o f o pera t i o n s ma n ag e men t perso n n el pe rt a i n i n g t o
t h es af et yof fligh t op e rat i o n san d t h e co mp l i a n c e wi t h t h e app l i cabl e reg u l at i o n s.

1.4 Au t h o r i t y, d u t i es and re spo n s i bi l i t i es o f t h e p i l o t ­i n

­ co mma n d. A s t a t eme n t de fini n g t h e
aut h o ri t y, du t i e s a n d r espo n si b i l i t i esof t h e p i l o t

­ i n

­ co mma n d.

1.5 D u t i esan d res po n si bi l i t i es o f

c rewm e mbersot h er tha n t h epi l o t

­ i n ­co m man d.

2 OP E RA TI ON AL CON TROL A N D SU P E RV I S I ON

2.1 Su pe rv i si o n o f t h e o pera t i o n by t h e o pera t o r. A descri p t i o n o f t h e sys t e m for

su per vi si o n o f t h e o pera t i o n by t h e o pera t o r (see OR. OP S.1 00

. G E N (b) ). Th i s sh o u l d
sh o w h o w t h e sa fe t y o f f l i g h t o pera t i o n s an d t h e q u a l i fi ca t i o n s o f pe rso n n e l are

su per vi sed. I n pa rt i c u l a r, t h e p ro ced u res re l a t ed t o t h e fol l o w i n g i t e ms sh o u l d be
descr i bed :

2.1.1 L i cen ce a n d q u a l i f i ca t i o n val i di t y;

2.1.2 C o mpet e n ce of o pera t i o n s p erso n n e l ; a n d

2.1.3 C o n t ro l

, an a l ys i san d s t o rag e o f t h e r equ i red rec o rds.

2.2 Sy s t em and re spo n s i bi l i t y for pro m u l ga t i o n o f ad di t i o n al o pe rat i o n a l i n st r u c t i o n s a n d

i n forma t i o n

. A d escr i p t i o n o f a n y s ys t em for pro mu l ga t i n g i n for mat i o n w h i c h ma y be o f

an o pera t i o n a l n at u re, b u t w h i c h i s s u pp l eme n t ary t o t h at i n t h e Opera t i o n s M an u a l

. Th e ap p l i ca bi l i t y o f t h i s i n for mat i o n a n d t h e re s po n si b i l i t i e s for i t s pro m u l ga t i o n s h o u l d
be i n c l u d ed.

2.3 Opera t i o n a l co n t ro l

. A d escr i p t i o n o f t h e pro ce dur es a n d respo n s i bi l i t i es n eces sary t o

exerc i se op erat i o n a l c o n t ro l w i t h respe ct t o f l i gh t s a fet y.

2.5 P o w ers o f t h e a u t h o ri t y. A desc ri p t i o n o f t h e po w ers o f t h e co mpet en t au t h o ri t y a n d gui da n ce t o st a ff o n h o w t o faci l i t a t e i n spec t i o n sby a u t h o ri t yperso n n el

. 3 M ANAG E M E N T SY ST E M

A des cri pt i o n of t h e ma n ag em en t s ys t em inc l u d i n g a t l eas t :

a. Safe t y po l i cy;

b. Th e pro ce ss for i den t i fy i n g safe t y h aza rds a n d fo r eval u at i n g a n d ma n ag i n g t h e

asso ci a t ed ri s ks;

c. C o mpl i a n ce Mo n i t o r i n g S yste m; an d

d. Alloca t i o n of d u t i es and res po n s i bi l i t i es.

4 C REW C OM P OS I T I ONNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 53 of 136 4.1 C rew C o mpo si t i o n

. A n exp l ana t i o n o f t h e me t h o d for deter mi n i n g c rew co mpo s i t i o n s
t aki n g accou n t of t h e foll o w i n g:

4.1.1 Th et yp e o f a i rc raf t be i n g u sed;

4.1.2 Th earea a n d t ypeof o pera t i o n be i n g u n de rt a ke n ;

4.1.3 Th eph as e o f t h e fligh t ;

4.1.4 Th em i n i m u m c rewreq u i reme n t a n d f l i gh t d u t y peri o d p l an n ed;

4.1.5 E xper i e n ce ( t o t a l an d o n t ype), re cen cy a n d qu ali f i ca t i o n o f t h e crew m embe rs; and

4.1.6 Th e des i g n at i o n o f t h e p i l o t i n co mma n d a n d, i f n eces si t at ed by t h e d u rat i o n o f

t h e f l i gh t

, t h e pro ced u res for t h e rel i ef o f t h e pi l o t i n co m man d o r o t h er membe rs o f t h e flig h tc rew . ( see OR. OP S.1 1 5.FC )

4.1.7 Th e d esi g n a t i o n o f t h e se n i o r cabi n c rew m e mber a n d, i f n eces si t at ed by t h e dur at i o n o f t h e f l i g h t

, t h e pro ced u re s for t h e rel i e f o f t h e se n i o r cabi n crew membe r a n d a n y o t h e r m embe r of t h e c ab i n c r e w

. 4.2 D esi g n at i o n o f t h e pi l o t i n co mma n d. T h e ru l esapp l i ca bl e t o t h e de si g n at i o n o f t h e p i l o t

i n c o m man d.

4.3 Fl i g h t c r ew i n capa ci t a t i o n . In s t r u c t i o n s o n t h e s u cce ss i o n of t h e p i l o t i n c o m man d i n t h e

even t of f l i g h tc r ew incapa ci t at i o n

. 4.4 Opera t i o n o n m o re t h an o n e t ype. A s t a t em en t indi cat i n g w h i c h a i rc raf

t s a re c o n s i dered

as o n et yp e f o r t h e p u rpo s e o f:

4.4.1 Fl i g h tc r ew s c h ed u l i n g; a n d

4.4.2 C ab i n crew sc h ed u l i n g.

5 QUA L I FICA TI ON RE QU I REM E N TS

5.1 A desc ri p t i o n of t h ereq u i r ed l i ce n ce, rat i n g (s), qual i f i ca t i o n /co mpe t e n cy (e. g. f o r r o u t e s and aero dro mes), exp eri en c e, t rai n i n g, c h ec ki n g and recen cy for o pera t i o n s perso n n e l

t o co n duc t t h e i r du t i e s. C o n si de rat i o n s h o u l d be gi ve n t o t h e ai rcraf

t t ype, ki n d o f

o pera t i o n a n d co mpo si t i o n of t h e c rew

. 5.2 Fl i g h tc r ew

5.2.1 P i l o t

­ i n ­co m man d

5.2.2 P i l o tre l i e vi n g t h e p i l o t ­i n ­co m ma n d

5.2.3 C o ­pil o t

5.2.4 P i l o tu n der s u perv i s i o n

5.2.5 Sy s t em pan el op erator

5.2.6 Opera t i o n o n mo re t h a n o n e t ypeor va ri a n t

5.3 C ab i n crew

5.3.1 Sen i o r c a bi n c rew membe r

5.3.2 C ab i n crew me mber

a. Req u i red cabi n c rew membe r

b. Addi t i o n al cab i n crew me mber an d cab i n crew me mber du ri n g fami l i ari sat i o n flig h t s

5.2.3 Opera t i o n o n mo re t h a n o n e t ypeor va ri a n t

5.4 Trai n i n g, c h e ck i n g an d s u perv i s i o n p erso n n e l

5.4.1 Fo r f l i g h t crew

5.4.2 Fo r c ab i n crew

5.5 Ot h er op era t i o n s perso n n e l ( i n cl u d i n g c rewm e mbersot h er t h a n flig h tc rew )

6 C REW H E ALTH PRECAU TI ON S

6.1 C rew h eal t h preca u t i o n s. Th e rel e van t reg u l a t i o n s and g u i da n c e t o crew m embe rs

co n cer n i n g h ea l t h inc l u d i n g:

6.1.1 Al co h o l a n d o t h er i n t o xi cat i n g l i q u i d s;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 54 of 136 6.1.2 N arco t i c s;

6.1.3 D ru gs;

6.1.4 Sl eep i n g t ab l e t s;

6.1.5 An t i depre ssa n t s ;

6.1.6 P h armac eu t i cal prepa ra t i o n s;

6.1.7 I mm u n i sat i o n ;

6.1.8 D eep di vi n g;

6.1.9 Bl o o d/b o n e marro w do n at i o n ;

6.1.1 0 M eal pre cau t i o n s pri o r t o a n d d u r i n g f l i g h t ;

6.1.1 1 Sl eepan d re st ; an d

6.1.1 2 Su rg i ca l op era t i o n s.

7 FL I G H T TI M E LIM I T AT I ON S

7.1 Fl i g h t and D u t y Ti me L i m i t a t i o n s a n d r est req u i reme n t s. T h e s ch eme d eve l o ped by t h e

o pera t o r i n ac co rda n c e w i t h OR. OP S. 23 0.FTL o r OR. OP S.3 30 .FTL a n d de scr i pt i o n o f t h e

co rrespo n d i n g Fa t i g u e R i s k M ana geme n t S ys t em (FRM S).

7.2 E xce eda n ces o f f l i g h t and du t y t i me l i m i t a t i o n s a n d/o r r educ t i o n s o f re st p eri o ds.

C o n di t i o n s u n der w h i c h flig h t an d dut y t i me m ay be exceeded o r res t per i o ds may be
reduc ed a n d t h epro ced u re s u sed t o re po rt t h es e m o di fica t i o n s.

8 OP E RA TI N G PRO C E D UR E S

8.1 Fl i g h t prepa rat i o n i n st ru ct i o n s. A sapp l i cab l e t o t h e o pera t i o n :

8.1.1 M i n i m u m Fl i gh t Altit u des. A des cri p t i o n o f t h e me t h o d o f dete rm i n a t i o n a n d

ap pl i ca t i o n of m i n i m u m a l t i t u desinc l u di n g:

a. A pro cedu r e t o est ab l i sh t h e m i n i mu m alti t u des/f l i g h t l eve l s for VFR
fl i gh t s; a n d

b. A pro ced u re t o es t ab l i s h t h e m i n i m u m a l t i t u des/f l i g h t l e ve l s for I FR
fl i gh t s.

8.1.2 C ri t e ri a a n d r espo n si b i l i t i es for de t er mi n i n g t h e ad equac y o f aero dro m es t o be

u sed.

8.1.3 M et h o ds and re spo n s i bi l i t i es for est ab l i s h i n g aero dro me o pera t i n g m i n i ma. Refere n ce s h o u l d be made t o pro cedu res for t h e dete rm i n a t i o n o f t h e v i s i bi l i t y and/o r r u n w ay vi su a l ra n ge an d for t h e ap p l i cab i l i t y o f t h e act u a l v i si b i l i t y

o bserved by t h e p i l o t s, t h e repo rt ed v i si b i l i t y and t h e repo rt ed ru n w ay v i s u al

range.

8.1.4 E n

­ ro u t e Op erat i n g M i n i ma for VFR fligh t s o r VF R po rt i o n s o f a flig h t and, w h e re si n gl e e n gi n e air craf t are u sed, i n s t r u c t i o n s for ro u t e sel ect i o n w i t h respec t t o
t h eava i l ab i l i t y o f s u rfac es w h i ch per mi t a safe fo rced l a n d i n g.

8.1.5 P resen t a t i o n an d ap pl i ca t i o n of aero dro me an d e n ­ro u t e o pe rat i n g m i n i ma.

8.1.6 I n t erpret a t i o n o f m et eo ro l o gi ca l i n forma t i o n

. E xp l ana t o ry mat eri a l o n t h e deco di n g o f M E T forecas t s a n d M E T r epo rt s rel evan t t o t h e area o f o pera t i o n s, i n cl u di n g t h e i n t erp ret a t i o n of c o n d i t i o n a l e xpre s si o n s.

8.1.7 D et er mi n at i o n o f t h e qua n t i t i e s o f fu el

, o i l a n d w ater me t h a n o l ca rri ed. Th e
met h o ds b y w h i c h t h e q u an t i t i es o f

f u el

, oil a n d w ater met h a n o l t o be carr i ed are deter mi n ed and mo n i t o red i n flig h t

. T h i s sec t i o n sh o u l d al so i n c l u de i n s t ru ct i o n s

o n t h e meas u re me n t a n d di st r i b u t i o n o f t h e fl u i d car ri ed o n bo ard

. Su ch

i n st r u c t i o n s s h o u l d t ake ac co u n t o f a l l ci rc u ms t a n ces l i ke l y t o be e n co u n t ered o n
t h e f l i g h t , i n c l u d i n g t h e po s si b i l i t y o f i n ­f l i g h t re ­plan n i n g a n d o f fai l u re o f o n e o r

mo re o f t h e air craf t ’s po w er pl an t s. T h e sys t em for mai n t a i n i n g fu e l and o i l

reco rds sh o u l d al so be de scr i bed

. 8.1.8 M ass and C en t re o f G rav i t y. T h e ge n era l p ri n c i pl es o f mass a n d cen t re o f gra vi t y i n cl u di n g:

a. D efi n i t i o n s;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 55 of 136 b. M et h o ds, pro ced u res and re spo n s i bi l i t i es for p r epa rat i o n a n d a ccep t an ce

o f massan d c e n t re of grav i t y ca l c u l at i o n s;

c. Th epo l i cy for u s i n g s t a n da rd and/o r

ac t u a l mas ses;

d. Th e met h o d for de t er mi n i n g t h e app l i cab l e pa ss en ger, bag ga gean d cargo

mass;

e. Th e ap pl i cab l e pa sse n ger a n d ba gg ag e mass es for vari o u s t ype s o f

o pera t i o n s a n d a i rc raf t t ype;

f. G e n eral i n st r u c t i o n and i n for mat i o n n eces sary for veri fi ca t i o n o f t h e vari o u s t ype s o f massan d bala n ce do cu me n t a t i o n in u se;

g. L ast mi n u t e ch a n ge s pro ced u re s;

h

. Spec i f i c gra vi t yof f u e l , o i l a n d w a t er me t h a n o l ;

i

. Seat i n g po l i cy/ pro ced u res; an d

j

. for h e l i co pte r op era t i o n s, s t a n da rd l o ad p l ans.

8.1.9 AT S F l i g h t P l a n

. P ro cedu r es and r espo n si b i l i t i e s for t h e prepa rat i o n a n d

su bm i s si o n o f t h e air t raff i c se rv i ces f l i gh t pl a n

. Fa ct o rs t o be co n si de red i n c l u d e
t h em ea n sof s u b mi s si o n f o r bo t h i n d i v i dua l a n d repe t i t i ve fligh t p l a n s.

8.1.1 0 Opera t i o n a l Fl i g h t P l an. P ro ced u res a n d respo n si bi l i t i es for t h e prepa ra t i o n and accepta n ce o f t h e o pera t i o n a l f l i g h t p l an. T h e u se o f t h e o pera t i o n al f l i g h t pl a n sh o u l d be descr i bed i n c l u d i n g samp l es o f t h e o pera t i o n al f l i gh t pl a n forma t s i n

u se.

8.1.1 1 Opera t o r’s Aircraf t T ec h n i ca l L o g. Th e r espo n s i bi l i t i es a n d t h e u se o f t h e

o pera t o r’s Aircraf t Tec h n i ca l L o g sh o u l d be des cri bed

, i n c l u d i n g sa mpl es o f t h e forma tu sed.

8.1.1 2 L i stof do c u me n t s, for msan d add i t i o n al inf o r ma t i o n t obe c a rri ed.

8.2 G ro u n d h a n dl i n g i n s t r u c t i o n s. As app l i cable t o t h e o pera t i o n :

8.2.1 Fuell i n g pro ced u res. Adesc ri p t i o n of fu el l i n g p ro cedu r es, i n cl u di n g:

a. Safe t y pre cau t i o n s du ri n g re fu e l l i n g and de fu e l l i n g i n cl u d i n g ro t o rs

ru n n i n g, e n gi n e( s) ru n n i n g and t h e pro p­b rak es are o n and w h en a n APU

i s i n op era t i o n ;

b. Refu e l l i n g a n d de fu el l i n g w h e n pa s se n gers are emba r ki n g, o n bo ard o r di se mbark i n g; an d

c. P recau t i o n s t o be t ak en t o a vo i d mi xi n g fu e l s.

8.2.2 Ai r craf t

, pa ss en ge rs a n d cargo h a n dl i n g pro cedu re s re l ate d t o sa fe t y. A
descr i pt i o n o f t h e h a n dl i n g pro ce dur es t o be u sed w h en a l l o cat i n g sea t s o r
pa ssen g er co mpar t me n t i n t h e cas e o f ba l l o o n s, and emba rk i n g and
di se mbark i n g pa s se n gers a n d w h e n l o ad i n g a n d u n l o ad i n g t h e air craf

t

. Furt h er
pro cedu r es, ai med a t ac h i ev i n g safe t y w h i l st t h e air c raf

t i s o n t h e ra mp, s h o u l d
als o be gi v en

. H a n dl i n g pro ced u r es s h o u l d i n c l u de:

a. Spec i al cat ego ri e s o f pa sse n gers i n c l u di n g ch i l d ren / i n fan t s, p erso n s w i t h
reduc ed mo bi l i t y, i n ad m i s si b l e pa sse n gers, dep o rt ees o r perso n s i n

cu s t o dy;

b. P ermi ssib l es i ze a n d w e i g h t o f h a n d bag ga ge;

c. L o ad i n g a n d s ec u ri n g o f ite ms i n t h eai r craf t ;

d. P o si t i o n i n g of gro u n d eq u i p men t ;

e. Opera t i o n o f ai rcra ft do o rs;

f. Safe t y o n t h e ae ro dro me/o pera t i n g si t e, i n c l u d i n g fire pre ve n t i o n , b l as t
and s u c t i o n area s;

g. St ar t

­ u p, ramp depa rt u re an d arr i va l pro ced u re s i n cl u di n g, f o r aero pl a n es
pus h ­ba ck an d t o w i n g op erat i o n s ;

h

. Ser v i c i n g of a i rcra ft s;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 56 of 136 i

. D o cu me n t s a n d for msf o r a i rcra fth a n d l i n g; a n d

j

. Spec i al l o ad s a n d cl a ssifi cat i o n of l o ad c o mpar

t men t s;

k. M u l t i p l e o c cu pa n c y o f h e l i co pter sea t s.

8.2.3 P ro cedu re s for t h e re fu sal o f emba r kat i o n

. P ro cedu r es t o en su r e t h a t perso n s

w h o ap pea r t o be i n t o xi cat ed o r w h o d emo n s t rate by man n er o r ph ys i ca l

i n d i ca t i o n s t h a t t h ey are u n der t h e i n flue n ce o f dru gs, are r ef u sed e mbarka t i o n

. Th i s do esn o t app l y t o medi cal pat i e n t su n der

pr o per care.

8.2.4 D e­i c i n g an d a n t i

­ i c i n g on t h e gro u n d. A d escr i p t i o n of t h e de­ i c i n g an d a n t i

­ i c i n g
po l i c y and pro ced u res for a i rcra ft s o n t h e gro u n d. T h ese sh o u l d i n c l u de
descr i pt i o n s o f t h e t ypes a n d e ff e ct s o f i ci n g a n d o t h e r co n t a mi n an t s o n a i rcra ft s

w h i l s t st a t i o n ary, d u ri n g gro u n d mo veme n t s an d dur i n g t a ke­o ff

. I n ad d i t i o n , a descr i pt i o n of t h ef l u i d t ype s u sed s h o u l d be g i v en i n cl u di n g:

a. P ro pri et a ry o r c o m merc i al n a mes;

b. C h ara c t er i st i c s;

c. E ffect s o n ai rcraf t p erfor man c e;

d. H o l d­o ve r t i mes; a n d

e. P recau t i o n s d u r i n g u sage

. 8.3 Fl i g h tPro ced u res

8.3.1 VFR/IFR P o l i cy. A des cr i pt i o n o f t h e po l i cy for a l l o w i n g fligh t s t o be made u n de r VFR, or o f requ i r i n g flig h t s t o be m ad e u n der I F R, or o f ch ang i n g fr o m o n e t o t h e

o t h er.

8.3.2 N avi ga t i o n P ro ced u re s. A desc ri p t i o n o f all n av i ga t i o n pro cedu res re l eva n t t o t h e
t ype( s) a n d area ( s) of op erat i o n

. Spec i a l c o n si d erat i o n sh o u l d be g i ve n t o :

a. St a n da rd n a vi ga t i o n al pro ced u re s i n cl u di n g po l i c y for carry i n g o u t
i n dep en d en t cro ss­ ch e cks o f ke ybo ard en t r i es w h ere t h ese a ff ec t t h e fl i gh t pa t h t o b e f o l l o w ed b y t h eai rcraf

t ;

b. RN P

, M N P S and P OL AR n av i ga t i o n a n d n av i g ati o n i n o t h e r des i g n ated

area s;

c. I n

­ fligh t re­pla n n i n g;

d. P ro cedu re s i n t h e eve n tof s ys t em degra da t i o n ; and

e. RVS M for aero p l ane s.

8.3.3 Altimet er set t i n g pro ced u resinc l u d i n g u se, w h er e app ro pri a t e, of

a. met r i cal t i me t ryan d c o n vers i o n t ab l es, a n d

b. QFE o pera t i n g pro ced u res.

8.3.4 Altitu de alert i n g s ys t em pro c edu res for aero p l an es o r audi o vo i ce al ert i n g dev i ce for h e l i co pte rs

8.3.5 G ro u n d P ro x i m i t y W ar n i n g Sy s t em /Ter rai n A vo i da n ce W ar n i n g Sy s t em (fo r

aero pl an es). P ro cedu res a n d i n s t ru ct i o n s r equ i r ed for t h e avo i da n ce o f co n t ro l l ed
fl i gh t i n t o t er rai n , i n cl u di n g l i m i t a t i o n s o n h i gh rate o f desce n t n ear t h e su rface (t h ere l at ed t rai n i n g req u i r eme n t s are c o ve red i n OM­ D 2.1).

8.3.6 P o l i cy a n d pro ced u re s for t h e u se o f TCAS /ACAS for aero pl a n es a n d w h e n
ap pl i ca bl ef o r h e l i co pter s.

8.3.7 P o l i cyan d pro ced u re s for in­f l i g h t f u e l man ag e m en t

8.3.8 Adver se and po t e n t i a l l y h aza rdo u s at mo sph eri c co n di t i o n s. P ro cedu res for

o pera t i n g i n , a n d/o r avo i di n g, ad ve rse a n d po t en t i al l y h aza rdo u s at mo sp h eri c

co n di t i o n s i n cl u d i n g:

a. Th u n de rs t o rms ;

b. I ci n g co n d i t i o n s ;

c. Tu rb u l en ce;

d. W i n ds h ear;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 57 of 136 e. Jet s t rea m;

f. Volc a n i c as h c l o u d s;

g. H eav y pre ci p i t a t i o n ;

h

. San d s t o r ms;

i

. M o u n t a i n wa ve s; j

. Si g n i fica n t t emp erat u re inve rs i o n s, a n d

k. Fo r bal l o o n s sever e t h e rma l ac t i vi t y.

8.3.9 W ake Tu rbu l e n ce. W ak e t u rb u l en ce s epa rat i o n cr i t eri a, t ak i n g i n t o acco u n t
air cra ft t yp es, w i n d co n d i t i o n s and ru n w ay/ FATO l o ca t i o n

. Fo r h el i co pt ers,

co n s i dera t i o n s h o u l d a l so be gi v en t o ro t o r do w n w ash.

8.3.1 0 C rew me mber s a t t h e i r s t at i o n s. T h e requ i re me n t s for crew me mber s t o o cc u py
t h e i r as si g n ed s t at i o n s o r seat s dur i n g t h e di ff er en t p h ase s o f flig h t o r w h e n e ver deemed n eces sary i n t h e i n t ere st o f safe t y and, for aero pl ane o pera t i o n s i n cl u di n g p ro cedu resf o r c o n t ro l l ed re ston t h e c o ckpi t

. 8.3.1 1 Us e o f rest rai n i n g dev i ces for crew an d pa ssen gers. Th e req u i reme n t s for crew membe rs and pa s sen g ers t o u se safe t y be l t s and/o r h ar n es ses o r i n t h e case o f
ba l l o o n s t h e l and i n g h a n d­ho l ds d u r i n g t h e di ff e ren t ph a ses o f fligh t or w h en e ver deemed n e cess a ry i n t h eint eres t of

s afe t y.

8.3.1 2 Adm i ss i o n t o Co ckp i t/P i l o t Co mpart men t . Th e c o n di t i o n s for t h e adm i ss i o n t o t h e

co ckpi t/p i l o t co mpar t m en t o f perso n s o t h e r t h an t h e fligh t crew. T h e po l i cy
rega rdi n g t h e ad m i ss i o n o f i n spe ct o r s fro m t h e co mpet e n t a u t h o ri t y sh o u l d a l so be i n c l u d ed.

8.3.1 3 Us e o f vacan t crew sea t s. Th e co n di t i o n s and pro cedu r es for t h e u se o f vaca n t

crew sea t s.

8.3.1 4 I n capa ci t at i o n o f crew memb ers. P ro cedu res t o be fol l o w ed i n t h e eve n t o f

i n capa ci t a t i o n o f cr ew me mber s i n f l i g h t . E xa mp l es o f t h e t ype s o f i n capa c i t a t i o n and t h em ea n sf o r reco gn i s i n g t h e m s h o u l d b e i n c l u ded

. 8.3.1 5 C ab i n Safet yReq u i reme n t s. Pro ced u re s

a. co veri n g cab i n prepa ra t i o n for f l i g h t

, i n ­f l i g h t requ i re me n t s and

prepa rat i o n for l a n di n g i n cl u d i n g p ro cedu res for sec u r i n g t h e cab i n a n d

ga l l e ys;

b. en s u r i n g t h a t pa s se n gers a re sea t ed w h ere , i n t h e eve n t t h at a n
emerge n c y eva cu a t i o n i s req u i red, t h e y ma y b est as si st a n d n o t h i n de r

evacu a t i o n from t h e a i rcra ft ;

c. bein g fol l o w ed d u r i n g pass en ge r e mbarka t i o n a n d di se mbar kat i o n ;

d. w h en re fu el l i n g/d e fu e l l i n g w i t h passe n ge rs i n vo l vi n g embark i n g, on bo ard

o r di se mbark i n g;

e. i n cl u di n g t h e c a rri ag e o f spec i al c a t ego ri e s o f

pa ssen g ers;

f. co veri n g smok i n g on bo ard ; a n d

g. co veri n g t h e h and l i n g of s u spe ct ed i n fec t i o u s d i s eases.

8.3.1 6 P assen ge r br i ef i n g p ro ced u res. T h e co n t en t s, mean s and t i m i n g o f pa sse n ger bri ef i n g i n accord a n ce wi t h Pa rt

­ OP S.

8.3.1 7 P ro cedu re s for aero pl a n es o pera t ed w h en ever r equired co s mi c o r so l ar rad i a t i o n detec t i o n eq u i pme n t is ca rri ed.

8.3.1 8 Fo r aero pl a n e o pera t i o n s, po l i cy o n t h eu se o f

A u t o p i l o tan d A u t o t h ro t t l e.

8.4 LVO. A d escr i p t i o n o f t h e o pera t i o n a l p ro c edure s asso c i a t ed w i t h l o w vi si b i l i t y

o pera t i o n s.

8.5 E TOP S for t w o ­en g i n e aero p l ane s. A d escr i p t i o n o f t h e E TOPS o pe rat i o n a l pro ced u re s. (Refer t o E A SAA M C 20

­ 6)

8.6 Us e o f t h eMi n i mu m E qu i p men t a n d Co n f i gur a t i o n Dev i a t i o n Li s t (s )NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 58 of 136 8.7 N o n rev e n u e fligh t s. Pro ced u resan d lim i t a t i o n s for:

8.7.1 Trai n i n g flig h t s;

8.7.2 Testf l i g h t s;

8.7.3 D el i veryf l i g h t s;

8.7.4 Ferry flig h t s ;

8.7.5 D emo n s t ra t i o n f l i g h t s; a n d

8.7.6 P o si t i o n i n g flig h t s, i n c l u d i n g t h e k i n d o f pe rso n s w h o ma y be carr i ed o n s u c h
fl i gh t s.

8.8 Oxyge n Req u i rem en t s

8.8.1 An exp l ana t i o n o f t h e co n d i t i o n s u n d er w h i c h o xygen sh o u l d be pro v i ded a n d

u sed.

8.8.2 Th eoxyge n r equ i re men t ss pe ci f i ed f o r:

a. Fl i g h tc r ew ;

b. C ab i n crew; an d

c. P assen ge rs.

9 D ANG E ROU S G OOD S AND W E APON S

9.1 I n for mat i o n , i n s t r u ct i o n s a n d ge n era l g u i da n c e o n t h e t ran spo rt o f da n gero u s go o ds

i n cl u di n g:

9.1.1 Opera t o r’spo l i cyon t h e t ran spo rtof da n gero u s go o ds;

9.1.2. G u i da n ce o n t h e r equ i re me n t s for acc epta n ce, l ab el l i n g, h a n dl i n g, s t o w ag e a n d

segrega t i o n of da n gero u s go o ds;

9.1.3 Spec i al n o t i fica t i o n req u i re men t s i n t h e e ve n t o f an acci d en t o r o ccu rre n ce w h en da n gero u s go o ds are be i n g c ar ri ed;

9.1.4 P ro cedu re s for res po n di n g t o e merge n c y s i t u a t i o n s i n vo l v i n g da n gero u s go o ds;

9.1.5 D u t i esof al l p erso n n e l i n vo l v ed i n accord a n ce wi t h OP S. SPA.D G ; an d

9.1.6 I n s t r u c t i o n s o n t h e carr i ag e o f t h e o pera t o r’s p erso n n el o n ca rgo air craf

t w h en da n gero u s go o ds are be i n g c ar ri ed.

9.2 Th e co n d i t i o n s u n der w h i ch w eap o n s, mu n i t i o n s o f w ar a n d spo rt i n g w eap o n s ma y be

carri e d.

10 SE C URI T Y

10 .1 Sec u ri t y i n st ru ct i o n s a n d g u i da n ce o f a n o n ­co n f i den t i al n at u re w h i ch s h o u l d i n cl u de t h e

co mpet e n t a u t h o ri t y and re spo n s i bi l i t i es o f o pera t i o n s perso n n el

. P o l i ci e s a n d

pro cedu r es for h a n dl i n g a n d repo rt i n g cri me o n bo ard su c h as u n l aw f u l i n t erfere n ce, sabo t ag e, bo mb t h rea t s, a n d h i j acki n g sh o u l d al so be i n c l u ded

. 10 .2 A desc ri p t i o n o f preve n t a t i ve s ecu ri t y meas u r es and t ra i n i n g. H o w ev er, i t s h o u l d be

co n s i dered t h a t so me pa rt s o f t h e sec u r i t y i n st r u c t i o n s and g u i da n ce may be kep t

co n f i den t i al.

11 H AND L I N G , N OT I FY I N G A N D R E P ORT I N G A C C I D E N TS A N D OC C URR E N C E S

P ro cedu re s for t h e h and l i n g, n o t i fy i n g and re po rt i n g acc i den t and o cc u rre n ce s. Th i s
sect i o n s h o u l d i n c l u de:

11 .1 D efi n i t i o n o f acc i de n t and o cc u rre n ce s a n d o f t h e re l eva n t respo n s i bi l i t i es o f al l p erso n s i n vo l ved;

11 .2 I l l u st ra t i o n s o f form s u sed f o r repo rt i n g a l l t yp e s o f acc i de n t and o c cu rre n ces (o r co pi es

o f t h e for ms t h em sel ves), i n s t ru ct i o n s o n h o w t h ey a re t o be co mpl et ed, t h e ad d resse s
t o wh i c h t h e y s h o u l d b e s e n t a n d t h et i m e a l l o w ed for t h i st o b e do n e ;

11 .3 I n t h e eve n t o f a n a cci d en t

, de scr i pt i o n s o f w h i ch dep ar

t me n t s, a u t h o ri t i es a n d o t h er

o rga n i sa t i o n st h ath a ve t o be n o t i f i ed, h o w t h i s w i l l be do n e a n d i n w h ats eq u en ce;

11 .4 P ro cedu re s for verba l n o t i f i ca t i o n t o a i r t ra ff i c s ervi ce u n i t s o f i n c i den t s i n vo l vi n g ACA S RAs, b i rd h aza rd s a n d h aza rdo u s co n di t i o n s;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 59 of 136 11 .5 P ro cedu re s for s u bm i t t i n g w r i t t e n r epo rt s o n a i r t raff i cinc i de n t s, A CAS R

As , b i rd s t ri kes,
da n gero u s go o ds i n ci d en t s o r acc i de n t s, and u n l aw fu l in t erfere n ce;

11 .6 Rep o rt i n g p ro cedu res. Th e se pro c edur es s h o u l d i n cl u de i n t er n a l saf

et y re l at ed repo rt i n g
pro cedu r es t o be fol l o w ed by c rew me mber s, desi g n ed t o en su r e t h at t h e p i l o t ­i n ­

co mma n d i s i n form ed i mmed i at el y o f an y i n c i d en t t h at h as e n da n gered

, o r ma y h a ve

en da n gered

, safe t y d u r i n g f l i g h t a n d t h a t h e i sp ro vi ded w i t h al l re l eva n t i n forma t i o n

. 11 .7 P ro cedu re s for t h e p rese rvat i o n of r eco rdi n gsf o l l o w i n g a r epo rt ab l e e ve n t

. 12 RUL E S OF T H E A I R

12 .1 Vi s u a l a n d i n s t r u m en t f l i gh t r u l es;

12 .2 Terr i t o r i al app l i ca t i o n of t h e R u l e s o f

t h e Air;

12 .3 C o mmu n i cat i o n pro ced u res i n c l u d i n g co mm u n i c ati o n ­fai l u re p ro ced u res;

12 .4 I n for mat i o n an d ins t r u c t i o n s r el a t i n g t o t h eint ercept i o n of

c i v i l ai r craf t s;

12 .5 Th ec i rc u ms t an cesin w h i ch a rad i o lis t e n i n g w a t ch i st o be m a i n t a i n ed;

12 .6 Si g n al s;

12 .7 Ti m e s yste m u s ed i n op erat i o n ;

12 .8 AT C c l eara n ce s, ad h ere n ce t o fligh t p l a n a n d po si t i o n repo rt s;

12 .9 Vi s u a l si g n a l s u sed t o w ar n an u n a u t h o r i sed air cra ft f l y i n g i n o r ab o u t t o en t er a
rest ri c t ed, p ro h i bi t ed o r dang er area ;

12 .1 0 P ro cedu re s for f l i g h tc rewob servi n g a n ac ci de n tor rec ei v i n g a d i s t re ss t ra n sm i s si o n ;

12 .1 1 Th egro u n d/a i r v i s u al c o desf o r u se by su rv i vo rs , descr i pt i o n an d u se o f

s i gna l a i ds; a n d

12 .1 2 D i st ressan d u rgen cy si g n a l s.

13 L E A SI N G

A des cri p t i o n o f t h e o pera t i o n al arra n gem en t s for l ea si n g, as so ci a t ed pro c edu res a n d

man ag e me n tres po n si bi l i t i es.

B AI RC RA FT OP E R AT I N G M ATT E RS – TYP E R E LA TE D

Taki n g acco u n t o f t h e di ff e ren ces be t w ee n t y pe s/cl a sses , a n d var i an t s o f t ypes, u n de r t h ef o l l o w i n g h ead i n g s:

0 G E N E RAL I N FOR M AT I ON A N D UNI TS OF M E A SU REME N T

0.1 G e n eral I n for mat i o n (e. g. ai rcraf

t d i m en si o n s), i n cl u d i n g a des cr i pt i o n o f t h e u n i t s o f

meas u rem en t u s ed for t h e o pera t i o n o f t h e a i rcra ft t ype co n cer n ed and co n vers i o n
t ab l e s.

1 L I M I TA TI ON S

1.1 A desc ri p t i o n of t h e c ert i f i ed l i mi t at i o n san d t h e ap pl i ca bl e o pe rat i o n a l lim i t at i o n s sh o u l d

i n cl u de:

a. C ert i fica t i o n s t at u s (e. g. E A SA (S u pp l em en t al) t ype cert i fica t e, en v i ro n me n t a l

cert i f i ca t i o n , e t c.);

b. P assen ge r s eat i n g co n fig u ra t i o n for ea ch air craft t ype i n c l u d i n g a p i c t o ri a l

prese n t a t i o n ;

c. Types o f o pera t i o n t h at are ap pro v ed (e. g. VF R/IFR, C AT I I /I I I

, RN P

, flig h t s i n kn o w n i c i n g co n di t i o n s et c.);

d. C rew c o mpo s i t i o n ;

e. M ass an d c e n t re of grav i t y a n d for ba l l o o n slif t i n g capa c i t y ;

f. Speed l i m i t a t i o n s;

g. Fl i g h te n ve l o pe(s);

h

. W i n d l i m i t sinc l u di n g o pera t i o n s o n c o n t a mi n a t e d ru n w ays ;

i

. P erforma n ce l i m i t a t i o n s for ap p l i cable c o n fi g u ra t i o n s; j

. (Run w a y) s l o pe;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 60 of 136 k. Fo r aero pl a n es, l i m i t a t i o n s o n we t or co n t am i n a t ed ru n w ay s;

l

. Ai rfram e c o n t a mi n at i o n ; an d

m. Sy s t em lim i t at i o n s.

2 AB N ORM AL A N D /OR E M E RG E N C Y PRO C E D URE S

2.1 Th e ab n o r mal and/o r em erge n cy pro ced u re s and d u t i es ass i g n ed t o t h e cr ew , t h e
ap pro pri at e c h e cklis t s, t h e s y st e m for t h ei r u se and a s t ate me n t c o ve ri n g t h e n ec essary

co ­o rdi n a t i o n pro ced u res be t w ee n f l i g h t a n d cab i n /o t h e r c rew m e mber s (t h e des i gn a n d

u t i l i sa t i o n o f w h i ch sh a l l o bse rve H u man Fa c t o rs and C RM pri n ci pl e s). Th e foll o w i n g ab n o rma l a n d/o r e merge n c y pro ced u re s a n d d u t i es sh o u l d inc l u d e:

a. C rew I n capa c i t a t i o n ;

b. Fi re a n d Sm o k e Dr i l l s;

c. Fo r aero pl a n es, u n pres su ri s ed a n d pa rt i a l l y pres su r i sed f l i g h t ;

d. Fo r aero pl a n es, exce edi n g s t r u c t u ral lim i t s s u c h as o verwe i gh t l a n di n g;

e. L i gh t n i n g S t r i ke s;

f. D i st ress co m mu n i cat i o n s a n d al ert i n g AT C t o e m ergen ci e s;

g. E n g i n e/bu rn er f a i l u r e;

h

. Sy s t em f a i l u re s;

i

. G u i da n ce for d i ver si o n i n c aseof s eri o u s t ec h n i c al fa i l u re; j

. G ro u n d Pro x i mi t y W ar n i n g;

k. TCAS W ar n i n g for aero p l ane s/A u d i o Voi ce A l ert i n g D ev i ce (AVA D ) w a rn i n g for
h el i co p t ers;

l

. W i n ds h ear;

m. E me rgen cy l a n di n g/d i t c h i n g; an d

n

. Fo r aero pl a n es, d epa rt u re c o n t i n ge n c y pro c edur es.

3 N ORM AL PR OC E D URE S

3.1 Th e n o r mal pro ced u res a n d d u t i es ass i g n ed t o t h e crew, t h e ap pro pr i at e c h ec kl i s t s, t h e

sys t em for t h ei r u s e and a s t at eme n t co ver i n g t h e n ec essary co o rdi n at i o n pro c edu res betwee n f l i g h t and cab i n /o t h e r crew me mbers

. Th e fol l o w i n g n o r mal p ro cedu res a n d
dut i ess h o u l d i n c l u de:

a. P re­fl i g h t ;

b. P re­dep art u re ;

c. Altimet er set t i n g a n d c h eck i n g;

d. Taxi

, Take­ Off an d Cl i mb;

e. N o i se ab a t eme n t ;

f. C ru i se a n d de sce n t ;

g. Appro ach, La n d i n g prepa ra t i o n a n d b ri e fing;

h

. VFR app ro ac h ;

i

. I FR app ro ac h ; j

. Vi s u a l app ro ac h a n d ci r cl i n g;

k. M i ssed app ro ac h ;

l

. N o rmal La n di n g;

m. P o st La n d i n g; a n d

n

. Fo r aero pl a n es, o pe rat i o n o n we t a n d co n t a mi n a t ed r u n w ays.

4 P E RF ORM ANC E

P erforma n ce da t a s h o u l d be pro v i ded i n a fo rm i n w h i c h i t ca n be u sed w i t h o u t
di ff i c u l t y.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 61 of 136 4.1 P erforma n ce da t a. P erforma n ce mat er i a l w h i c h pro vi de s t h e n e ces sary da t a for

co mpl i an ce w i t h t h e performa n ce re qu i re men t s prescr i bed i n P ar

t ­OP S. Fo r aero pl a n es,
t h i s p erfor man ce da t a s h o u l d b e i n c l u ded t o al l o w t h e de t er mi n at i o n o f:

a. Take­o ff c l i mb l i mi t s – M as s, A l t i t u d e, T e mpera t u re;

b. Take­o ff f i el d le n g t h (f o r dry, w e t a n d co n t am i n ated r u n w ay co n di t i o n s);

c. N et f l i g h t pa t h da t a for o bs t ac l e c l eara n c e ca l c u l ati o n o r, w h ere ap pl i cab l e, t a ke­

o ff f l i g h t pat h ;

d. Th egradi en t l o sses f o r ba n k ed c l i mb o u t s;

e. E n

­ ro u t e c l i mb l i m i t s ;

f. Appro ach c l i mb l i mi t s;

g. L andi n g c l i mb l i m i t s ;

h

. L andi n g fi e l d l e n g t h (f o r dry, we t an d co n t a mi n a t ed ru n w ay con di t i o n s) inc l u d i n g
t h e ef fec t s o f a n i n ­f l i g h t fa i l u re o f a s yste m o r dev i ce, i f i t affec t s t h e l a n d i n g di st a n c e;

i

. Brake en ergy l i m i t s; a n d

j

. Speeds ap pl i cab l e for t h e vari o u s fligh t s t ag e s (a l so co n s i der i n g dry, w e t a n d

co n t a mi n at ed r u n w ay co n di t i o n s).

4.1.1. Su pp l em en t ary da t a co ver i n g f l i gh t s i n i ci n g co n di t i o n s. An y c ert i f i ca t ed perfo rma n ce re l ate d t o an al l o w ab l e co n fi g u ra t i o n , o r co n f i gu rat i o n dev i at i o n , su c h asan t i ­sk i d i n o pera t i ve.

4.1.2. Th e OM may co n t ai n c ro ss­re fere n ce t o t h e ap p ro ved da t a co n t ai n ed i n t h e AFM

w h ere su ch data is n o t l i kel y t o be u sed oft en or

in a n e merge n cy.

4.2 Addi t i o n al performa n ce da t a fo r aero p l ane s. Addi t i o n a l perfo r man ce da t a w h e re
ap pl i ca bl einc l u d i n g:

a. All e n gi n ec l i mb grad i e n t s ;

b. D ri f t ­do w n da t a;

c. E ffectof de ­i c i n g/a n t i ­i c i n g f l u i ds ;

d. Fl i g h twi t h l a n d i n g gear do w n ;

e. Fo r ai rc raf t s w i t h 3 o r mo re en g i n es, o n e e n gi n eino pera t i ve f er ry flig h t s ; a n d

f. Fl i g h t s co n du ct e d u n de r t h epro v i si o n s o f t h eC D L

. 5 M AS S A N D BA L ANC E

I n s t r u c t i o n s a n d da t a for t h ec al cu l a t i o n of t h e mass a n d ba l a n ce i n c l u d i n g :

5.1 C alc u l a t i o n s y st e m ( e. g. I n dexs y st e m);

5.2 I n for mat i o n a n d i n s t ru ct i o n s for co mpl et i o n o f mass and ba l an ce do cu me n t a t i o n , i n cl u di n g man u a l a n d co m pu t er gen erat ed t ypes ;

5.3 L i mi t i n g ma sse s, l i ft i n g capa ci t y for ba l l o o n s and cen t re o f gra v i t y for t h e t ypes, vari a n t s o r i n di v i d u al ai r craf t s u s ed byt h e o pe ra t o r; a n d

5.4 D ry o pera t i n g massan d c o rres po n d i n g c e n t r e o f

grav i t yor i n d ex.

6 L OADING

P ro cedu re s and pro vi si o n s for l o ad i n g and u n l o ad i n g, and sec u ri n g t h e l o ad i n t h e air cra ft

. 7 FL I G H T P L ANN I N G

7.1 D ata and i n st r u c t i o n s n ec essary for pre ­fl i g h t and i n ­f l i g h t p l a n n i n g i n c l u d i n g, for

aero pl an es, fa ct o rs s u c h as speed sc h ed u l e s and po w er set t i n g s. W h e re ap p l i cable,

pro cedu r es for en g i n e(s)­o u t o pe rat i o n s, E T OP S for ae ro pl a n es (pa rt i c u l ar l y t h e o n e­

en gi n e­ i n o pera t i ve cru i s e speed a n d ma xi mu m di s t a n ce t o an ad eq u ate a ero dro me deter mi n ed i n acco rda n ce w i t h P ar

t ­OP S) a n d fligh t s t o i so l ated aero dro mes s h o u l d be

i n cl u ded

. 7.2 Th em e t h o d for ca l c u l a t i n g f u el n eeded for t h ev ari o u ss t ag esof f l i g h t

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 62 of 136 7.3 W h en ap p l i cab l e, for aero pl a n es, performa n ce da t a for E TOP S cr i t i ca l fu e l rese rve and

area of o pera t i o n i n cl u d i n g su ff i c i en t da t a t o s u p po rt t h e c ri t i cal fu el r eserve a n d area of

o pera t i o n ca l cu l a t i o n ba sed o n ap pro ved a i rc raf

t perfo r man ce da t a. Th e fol l o w i n g da t a sh o u l d beinc l u ded :

a. D et ai l ed e n gi n e( s) i n o pera t i v e perfo r man ce da t a i n c l u di n g f u e l fl o w for s t a n da rd
and n o n ­s t anda rd a t mo sp h er i c co n di t i o n s a n d as a f u n ct i o n o f ai rspeed and

po w er s et t i n g, wher e app ro pr i at e, c o ve ri n g:

i

. D ri f t do w n (i n c l u d es n e t pe rforma n ce), whe re a pp l i cable;

i i

. C ru i se a l t i t u dec o verag e i n c l u di n g 10 0 00 f ee t ;

i i i

. H o l d i n g;

i v. Altitu de capa b i l i t y ( i n c l u de s n etperforma n ce); a n d

v. M i ssed app ro ac h

. b. D et ai l ed a l l

­ en g i n e­o pera t i n g performa n ce da t a, i n c l u d i n g n o mi n al f u el fl o w da t a, for st a n da rd a n d n o n

­ st a n da rd a t mo sp h er i c co n d i t i o n s an d as a f u n c t i o n o f

air spee d an d po w er set t i n g, w h er e app ro pr i ate, co veri n g:

i

. C ru i se (a l t i t u dec o ve rag e i n cl u di n g 10 0 00 f ee t ) ; an d

i i H o l d i n g.

c. D et ai l s o f a n y o t h er co n d i t i o n s rel eva n t t o E T OP S o pera t i o n s w h i c h can cau se si g n i f i ca n t deter i o rat i o n o f performa n ce, s u c h as i ce ac cu mu l at i o n o n t h e

u n p ro t ec t ed s u rfa ces o f t h e ai rcraf

t

, Ra m A i r T u rbi n e (RAT) dep l o y men t

, t h r u st ­

revers er dep l o y men t , e t c.

Th e al t i t u d es, a i rspe eds, t h ru st se t t i n g s, a n d f u el f l o w u sed i n es t ab l i s h i n g t h e E T OP S

area o f o pera t i o n s for eac h airfram e­e n gi n e co mbi n at i o n s h o u l d be u sed i n s h o w i n g t h e

co rrespo n d i n g t erra i n an d ob st ru ct i o n cl ea ran ce s i n ac co rda n ce w i t h Pa rt ­OP S.

8 C ON FIG URA TI ON D E VI A TI ON LIS T

Th e C o n f i gur a t i o n D ev i a t i o n L i s t (s) (C D L ), i f pro vi ded b y t h e ma n u fact u re r, t a ki n g

acco u n t o f t h e ai rcraf t t ypes and vari a n t s o pera t ed i n c l u d i n g pro cedu res t o be fol l o w ed

w h en an ai r craf t i s bei n g d i spa t c h ed u n der t h e t ermsof i t sCD L

. 9 M I N I M UM E Q UI P M E N T L I ST

(MEL)
Th e M E L f o r ea ch air craf t t ype o r v ari a n t o pera t ed and t h e t ype(s)/a rea(s) o f o pera t i o n

. Th e M E L s h o u l d a l so i n c l u de t h e di spa t c h co n di t i o n s as so ci a t ed t o o pera t i o n s req u i red for a speci fi c ap p ro val (e.g . RN AV, RN P A, RVS M

, E TOPS). Co n si de rat i o n s h o u l d be gi ven
t o u se t h e ATA n u mb er s ys t em whe n a l l o cat i n g ch ap t ersan d n u mb ers.

10 SU R VI VA L AND E M E RG E N CY E QU I P M E N T

I N C L U D I N G O XY G E N

10 .1 A l i s t o f t h e su rvi val eq u i pme n t t o be carr i e d for t h e ro u t e s t o be fl o w n a n d t h e
pro cedu r es for c h ec ki n g t h e s erv i ceab i l i t y o f t h i s eq u i p me n t pr i o r t o t a ke­o ff

. I n s t r u c t i o n s rega rdi n g t h e l o cat i o n , ac cess i b i l i t y and u se o f s u rvi va l a n d eme rgen cy equi p me n tan d itsassoc i ated c h ec k l i s t (s) s h o u l d als o b e i n c l u ded

. 10 .2 Th e p ro cedu re for det erm i n i n g t h e a mo u n t o f o xyge n req u i red a n d t h e q u a n t i t y t h a t i s

ava i l ab l e. Th e f l i g h t pro f i l e, n u mber o f o cc u p ant s an d po ss i bl e cab i n deco mpres si o n sh o u l d bec o n si d ered.

11 E M E RG E N C Y E VACU AT I ON PRO C E D UR E S

11 .1 I n s t r u c t i o n s for p repa ra t i o n for em erge n cy evac u at i o n i n cl u di n g c rew co ­o rdi n a t i o n and

emerge n c y s t at i o n ass i gn me n t

. 11 .2 E me rgen cy eva cu a t i o n pro ced u res. A de scr i pt i o n o f t h e d u t i es o f al l me mber s o f t h e

crew for t h e rap i d evac u a t i o n o f an ai rcraf

t an d t h e h and l i n g o f t h e pa sse n gers i n t h e

even t of a f o r ced l and i n g, di t c h i n g or o t h er

em e rgenc y.

12 AI RC RA FT SY ST E M S

A descr i pt i o n o f t h e a i rcra ft sy st ems, re l at ed co n t ro l s and i n d i ca t i o n s and o pera t i n g i n st r u c t i o n s. C o n s i dera t i o n sh o u l d be gi v en t o u se t h e ATA n u mber sy st em w h e n all o ca t i n g ch ap t er s a n d n u mbers.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 63 of 136 C ROUT E /RO L E /AR E A AND A E ROD ROM E /OP E R

AT I N G SI T E I N ST R UCT I ON S AND

I N FOR M AT I ON

1 I n s t r u c t i o n s a n d i n forma t i o n re l at i n g t o co mm u n i ca t i o n s, n av i ga t i o n and

aero dro mes/o pera t i n g s i t es i n c l u d i n g mi n i m u m fl i gh t l e vel s and al t i t u des for ea ch ro u t e
t o be fl o w n and o pera t i n g mi n i ma for ea ch a ero dro me/o pera t i n g s i t e p l a n n e d t o be

u sed, i n cl u d i n g:

a. M i n i m u m f l i g h tl e ve l /a l t i t u de;

b. Opera t i n g m i n i ma f o r depa rt u r e, des t i n a t i o n a n d al t er n ate aero dro me s;

c. C o mmu n i cat i o n f ac i l i t i e s an d n avi ga t i o n a i ds;

d. Run w a y/FA TO da t a a n d aero dro me/o pera t i n g s i t e f ac i l i t i es ;

e. Appro ach, mi ssed app ro ac h a n d dep ar

t u r e pro c edure s i n c l u d i n g n o i se ab at eme n t

pro cedu r es;

f. C o mmu n i cat i o n

­ fai l u re pro c edu res;

g. Searc h a n d r esc u e fac i l i t i esin t h e area over

wh i ch t h e a i rcra fti st o be f l o w n ;

h

. A des cr i pt i o n o f t h e aero n au t i cal ch a rt s t h a t sh o u l d be carr i ed o n bo ard i n rel a t i o n t o t h e t ype o f f l i gh t and t h e ro u t e t o b e fl o w n , i n cl u di n g t h e me t h o d t o ch ec k t h ei r v a l i d i t y;

i

. Av ai l ab i l i t y o f a ero n a u t i ca l i n forma t i o n a n d M E T serv i ces; j

. E n

­ ro u t e c o mm u n i ca t i o n /n a vi ga t i o n pro c edu res;

k. Fo r aero pl ane o pera t i o n s, aero dro me ca t ego ri s ati o n for fligh t crew co m pete n c e qual i f i ca t i o n ; a n d

l

. Spec i al aero dro me/o pe rat i n g s i t e l i mi t at i o n s (perfo r man ce l i mi t a t i o n s a n d

o pera t i n g p ro cedu reset c.).

D

. TRAI N I N G

1 Trai n i n g sy l l ab i a n d ch e ck i n g pro gra mmes for al l o pera t i o n s p erso n n e l a ssig n ed t o

o pera t i o n al du t i es i n c o n n e ct i o n w i t h t h e pr epa r ati o n an d /o r c o n duc t of

a fligh t

. 2 Trai n i n g sy l l ab i a n d c h ec ki n g p ro gra m mes sh o u l d i n cl u de:

2.1 Fo r f l i g h t crew. All r el e van t i t emspre scr i bed i n P art­OPS an d OR. OP S.FC ;

2.2 Fo r c ab i n crew. All re l e van t i t e mspres cri b ed i n P art­OPS an d OR. OP S.C C ;

2.3 Fo r o pera t i o n sperso n n el co n c ern ed, inc l u di n g cr ew m e mbers:

a. All re l e van t i t e mspres cri b ed i n OPS. SPA.D G ; an d

b. All re l e van t i t e mspres cri b ed i n P art­OP S a n d O R. OP S.S E C

. 2.4 Fo r op erati o n s perso n n el ot h er t h an c rew m e mb ers (e. g. di spa t c h er, h and l i n g pe rso n n e l

et c.). A l l o t h er r el e van t i t e ms pres cr i bed i n P art ­OP S and i n t h i s P ar

t pert a i n i n g t o t h e i r dut i es.

3 P ro cedu re s

3.1 P ro cedu re s for t ra i n i n g a n d ch e ck i n g.

3.2 P ro cedu re s t o be ap pl i ed i n t h e eve n t t h a t perso n n e l do n o t ach i eve o r mai n t ai n t h e
requ i red st a n da rd s.

3.3 P ro cedu re s t o e n s u re t h atabnor mal or

em e rgen cy s i t u at i o n s req u i ri n g t h e app l i ca t i o n of

pa rt o r al l o f ab n o rma l o r eme rgen cy pro ced u res a n d si mu l at i o n o f I M C b y ar

t i fici a l

mean s aren o t s i m u l ated du ri n g co mme rci a l a i r t ran spo rt a t i o n f l i gh t s.

4 D escrip t i o n of do cu me n t a t i o n t o be st o red an d s t o rag e pe ri o ds.

I f t h er e are se ct i o n s w h i ch

, be cau se o f t h e n at u re o f t h e o pera t i o n , do n o t ap pl y, i t i s

reco mm en ded t h a t o pera t o rs mai n t ai n t h e n u m beri n g s ys t em des cri b ed ab o ve and i n se rt ‘N o t

ap pl i ca bl e’ or ‘I n t e n t i o n al l y b l a n k’ w h ere app ro p ri at e.

OM co mpi l ed i n ac co rda n c e w i t h A n n ex I I I o f Reg u l a t i o n 39 22 / 91 are co n s i dered t o be acceptab l e.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 64 of 136 **A MC6**  **O R.**  **OP S.01**  **5.M LR**  **Operati o**  **ns Ma nual** 

C ON TE N T S – C OM M E RC I AL OPER AT I ON S OT H E R TH AN COM M E RC I AL A I R T RAN SPO RT

Th eop erat i o n sm a n u al sh o u l d c o n t ai n t h e foll o w i n g re l eva n tt o t h e area an d t ype o f op erat i o n :

A. G E N E RAL / BA SI C

Fo r c h ap t er s 0 ­7 refe r t o AMC 5 OR. OP S. 01 5.M L R.

I n ad di t i o n :

6.2 Th e re l eva n t reg u l at i o n s a n d gui da n c e t o crew members co n cer n i n g da n g ero u s go o ds

u sed f o r s p ec i al i sed pu rpo s es (p es t i c i desan d c h emi cal s, et c.).

8 OP E RA TI N G PRO C E D UR E S

8.1 Fl i g h t prepa rat i o n i n st ru ct i o n s. A sapp l i cab l e t o t h e o pera t i o n :

8.1.1 G e n eral pro ced u re s;

8.1.2 M i n i m u m Fl i gh t Altit u des. A des cri p t i o n o f t h e me t h o d o f dete rm i n a t i o n a n d

ap pl i ca t i o n o f m i n i mu m al t i t u des, i n cl u di n g a pro cedu re t o es t ab l i s h t h e mi n i mu m a l t i t u de s/f l i g h tle ve l s.

8.1.3 C ri t e ri a and respo n s i bi l i t i es for de t er mi n i n g t h e ad eq u ac y o f

aero dro mes/o pera t i n g si t est o b e u sed.

8.1.4 I n t erpret a t i o n o f m et eo ro l o gi ca l i n forma t i o n

. E xp l ana t o ry mat eri a l o n t h e deco di n g o f M E T forecas t s a n d M E T r epo rt s rel evan t t o t h e area o f o pera t i o n s, i n cl u di n g t h e i n t erp ret a t i o n of c o n d i t i o n a l e xpre s si o n s.

8.1.5 D et er mi n at i o n o f t h e qua n t i t i e s o f fu el

, o i l a n d w ater me t h a n o l ca rri ed. Th e
met h o ds b y w h i c h t h e q u an t i t i es o f

f u el

, oil a n d w ater met h a n o l t o be carr i ed are deter mi n ed a n d mo n i t o red i n flig h t

. Th e sys t em for mai n t a i n i n g f u e l and o i l

reco rds sh o u l d al so be de scr i bed

. 8.1.6 P ro cedu re for t h e d et e rm i n a t i o n o f t h e ma ss o f l o ad s, t h e ca l c u l at i o n o f perfo rma n ce m arg i n s a n d t h e c e n t re o f gra v i t y.

8.1.7 E me rgen cy p ro cedu res, e. g. l o ad

, f u e l o r ch emi cal j e t t i so n ( t o i n c l u de t h e
act i o n s o f al l p erso n n e l ).

8.1.8 Sy s t em for su pp l y o f N O TA M S, met eo ro l o gi cal a n d o t h er sa fet y cr i t i ca l

i n forma t i o n bo t h a t bas e a n d i n fie l d l o ca t i o n s.

8.1.9 M andatory eq u i p me n t for spec i f i c t ask s ( mi r ro r, cargo s l i n g, l o ad c el l

, sp eci a l
rad i o eq u i p me n t

, rad ar a l t i m et e rs, e t c.).

8.1.1 0 G u i da n ce o n t h e Co n f i gu rat i o n Dev i at i o n Li s t (CD L ) an d M i n i mu m E q u i p me n t Li s t (M E L ).

8.1.1 1 P o l i cy o n co mp l e t i o n a n d ca rri ag e o f do cu me n t s i n c l u d i n g o pe rator' s a i rcra ft
Tech n i cal Lo g and Jo u r n e y L o g.

8.1.1 2 An y t a sk spec i f i c st a n da rd op erat i n g pro ced u re sn o tc o ver ed ab o ve.

8.2 G ro u n d h a n dl i n g i n s t r u c t i o n s. As app l i cable t o t h e o pera t i o n :

8.2.1 Bri e fing requ i re me n t s for o pera t i o n a l pe rso n n e l , i n cl u d i n g gro u n d spec i al i s t s.

8.2.2 D eco n t a mi n a t i o n pro ced u re s.

8.2.3 Fuell i n g pro ced u re s, i n c l u di n g safe t y preca u t i o n s du ri n g ref u e l l i n g a n d de fu e l l i n g i n cl u di n g q u al i t y c h eck s req u i red i n t h e fie l d l o cat i o n , pre cau t i o n s ag a i n st spi l l ag ean d en vi ro n m en t al dama ge.

8.2.4. D e­i c i n g and A n t i

­ i c i n g o n t h e gro u n d. A d esc ri pt i o n o f t h e d e­i c i n g a n d a n t i ­ i ci n g po l i cy a n d p ro ced u resf o r a i rcra ft s o n t h eg ro u n d.

8.3 Fl i g h tPro ced u res. As app l i cab l e t o t h e o pera t i o n :

8.3.1 P ro cedu re s re l e van t t o t h e a i r craf

t t ype, spec i f i ct as k a n d area

. 8.3.2 Altimet er set t i n g pro ced u res.

8.3.3 Ac t i o n s fo l l o w i n g a l ert sf ro m au d i o wa r n i n g d evi ces.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 65 of 136 8.3.4 P o l i cyan d pro ced u re s for in­f l i g h t f u e l man ag e m en t

. 8.3.5 P ro cedu re s for o pera t i n g i n ad v erse a n d po t en t i a l l y h aza rdo u s a t mo sp h er i c

co n di t i o n s.

8.3.6 W aket u rb u l en c e a n d ro t o r do w n w as h for h el i co pter s.

8.3.7 Us e o f res t ra i n i n g de vi c es.

8.3.8 P o l i cyon u s e o f vaca n t sea t s.

8.3.9 C ab i n safe t yreq u i r eme n t s i n cl u di n g s mo k i n g.

8.4 Task spec i f i c w ea t h er l i mi t a t i o n s.

8.5 Us e o f t h eMi n i mu m E qu i p men t a n d Co n f i gur a t i o n Dev i a t i o n Li s t (s ).

8.6 Oxyge n Req u i rem en t s. An exp l ana t i o n o f t h e co n di t i o n s u n der w h i ch o xyge n s h o u l d be

pro vi ded an d u s ed (a l t i t u de, expo s u re t i me s, n i g h tet c.).

9 D ANG E ROU S G OOD S AND W E APON S

9.1 I n for mat i o n , i n s t r u c t i o n and ge n era l gu i da n ce o n t h e t ra n spo rt o f da n gero u s go o ds as i n t er n al or e xt e rn a l l o ad s i n cl u di n g:

9.1.1 Th e o pe rator' s po l i cy o n t h e t ran spo rt o f da n gero u s go o ds i n cl u di n g meas u re s t o

en s u re sec u r i t y o f h aza rdo u s ma t er i al (c h em i c als

, pes t i ci d es, f u e l

, e t c.) i n fie l d
l o cat i o n s;

9.1.2 G u i da n ce o n t h e requ i re me n t s for ac cep t anc e, l ab el l i n g, h a n dl i n g, s t o w ag e, and

segrega t i o n of da n gero u s go o ds;

9.1.3 P ro cedu re s for res po n di n g t o e merge n c y s i t u a t i o n s i n vo l v i n g da n gero u s go o ds;

9.1.4 D u t i esof al l p erso n n e l i n vo l v ed; a n d

9.1.5 I n s t r u c t i o n s o n carr i ag e o f t h e o pera t o r’s pe rso n n el o n cargo a i rc raft w h en da n gero u s go o ds are be i n g c ar ri ed.

9.2 Th e co n d i t i o n s u n der w h i ch w eap o n s, mu n i t i o n s o f w ar a n d spo rt i n g w eap o n s ma y be

carri e d.

10 SE C URI T Y

10 .1 Sec u ri t y i n st ru ct i o n s a n d g u i da n ce o f a n o n ­co n f i den t i al n at u re w h i ch s h o u l d i n cl u de t h e

co mpet e n t a u t h o ri t y and re spo n s i bi l i t i es o f o pera t i o n s perso n n el

. P o l i ci e s a n d

pro cedu r es for h a n dl i n g a n d repo rt i n g cri me o n bo ard su c h as u n l aw f u l i n t erfere n ce, sabo t ag e, bo mb t h rea t s, a n d h i j acki n g sh o u l d al so be i n c l u ded

. 10 .2 A desc ri p t i o n o f preve n t a t i ve s ecu ri t y meas u r es and t ra i n i n g. H o w ev er, i t s h o u l d be

co n s i dered t h a t so me pa rt s o f t h e sec u r i t y i n st r u c t i o n s and g u i da n ce may be kep t

co n f i den t i al.

11 H AND L I N G , N OT I FY I N G A N D R E P ORT I N G A C C I D E N TS A N D OC C URR E N C E S

P ro cedu re s for t h e h a n d l i n g, n o t i f

yi n g a n d repo rt i n g o f ac ci de n t s a n d o cc u rre n ce s. T h i s
sect i o n s h o u l d i n c l u de:

11 .1 D efi n i t i o n s o f acc i de n t s a n d o cc u rr en ces a n d res po n si b i l i t i e s o f a l l per so n sinvol ved;

11 .2 Rep o rt i n g p ro ced u res(i n c l u d i n g a n y man da t o ry forms); and

11 .3 Spec i al n o t i f i ca t i o n w h en dang ero u s go o ds arec arri ed.

12 RUL E S OF T H E A I R

12 .1 I n ad d i t i o n t o t h e i t ems refe rred t o i n A M C 5 OR .O P S.M L R. 00 1, t err i t o r i a l pro ced u res for

o btai n i n g pe rm i ss i o n s a n d e xemp t i o n s, e. g. for u n der s l u n g l o ad s a n d l o w fl y i n g cl eara n ce s.

13 L E A SI N G

Refer t o AMC 5 OR. OP S.0 15 .M L R.

B. AI RC RA FT OP E R AT I N G M ATT E RS – TYP E R E LA TE D

Fo r c h ap t er s 0 ­1 refe r t o AMC 5 OR. OP S. 01 5.M L R.

2 AB N ORM AL A N D /OR E M E RG E N C Y PR OC E D URE SNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 66 of 136 2.1 Th e ab n o r mal and/o r em erge n cy pro ced u re s and d u t i es ass i g n ed t o t h e cr ew , t h e
ap pro pri at e ch e cklis t s and t h e s ys t em for t h e i r u se i n cl u d i n g an y t as k o r speci f i c ro l e equi p me n tem erge n cypro ced u resn o t c o n t a i n ed i n t h e AFM.

3 N ORM AL PR OC E D URE S

3.1 Th e n o rma l p ro cedu res a n d d u t i e s ass i g n ed t o t h e c rew , t h e ap pro pri a t e c h e ck l i s t s, a n d

t h e s ys t em for t h ei r u se i n c l u di n g an y t as k o r speci fic ro l e eq u i p me n t pro ced u re s n o t

co n t a i n ed i n t h e AFM.

4 P E RF ORM ANC E

P erforma n ce da t a s h o u l d be pro v i ded i n a fo rm i n w h i c h i t ca n be u sed w i t h o u t
di ff i c u l t y.

4.1 P erforma n ce da t a. P erforma n ce mat er i a l w h i c h pro vi de s t h e n e ces sary da t a for

co mpl i an ce w i t h t h e performa n ce req u i r eme n t s prescr i bed i n Pa rt ­OP S.

5 M AS S A N D BA L ANC E

I n s t r u c t i o n s a n d da t a for t h ec al cu l a t i o n of t h e mass a n d ba l a n ce i n c l u d i n g :

5.1 C alc u l a t i o n s y st e m ( e. g. I n dexs y st e m);

5.2 I n for mat i o n an d ins t r u c t i o n s for

c o mp l e t i o n of m ass a n d ba l anc e do c u me n t at i o n ; a n d

5.3 L i mi t a t i o n s.

6 L OADING

Refer t o AMC 5 OR. OP S.0 15 .M L R.

7 FL I G H T P L ANN I N G

7.1 D ata an d ins t r u c t i o n s n ec essary for

pre­ fligh t a n d i n ­f l i g h tpl a n n i n g.

7.2 P ro cedu re s for s pec i f i ct as ks.

8 C ON FIG URA TI ON D E VI A TI ON LIS T (C D L )

Refer t o AMC 5 OR. OP S.0 15 .M L R.

9 M I N I M UM E Q UI P M E N T L I ST

(MEL)

Th e M E L f o r ea ch air craf t t ype o r v ari a n t o pera t ed and t h e t ype(s)/a rea(s) o f o pera t i o n

. I t sh o u l d a l so co n t ai n i n forma t i o n o n t h e t ask s t o be p erfor med pr i o r o r w i t h t h e i t e m i n o pera t i ve.

10 SU R VI VA L AND E M E RG E N CY E QU I P M E N T

I N C L U D I N G O XY G E N

10 .1 A l i st o f t h e s u rv i va l equ i pme n t t o be carri ed t a ki n g i n t o acco u n t t h e n a t u r e o f t h e area

o f o pera t i o n , su c h a s h o st i l e o r n o n

­ h o s t i l e e n v i r o n me n t

. 10 .2 A c h eck l i st for as sess i n g t h e serv i ceab i l i t y o f t h e equ i pme n t and i n s t r u ct i o n s for i t s u se pri o r t o t a ke­o ff

. 10 .3 Th e p ro cedu re for det erm i n i n g t h e a mo u n t o f o xyge n req u i red a n d t h e q u a n t i t y t h a t i s

ava i l ab l e.

11 E M E RG E N C Y E VACU AT I ON PRO C E D UR E S

11 .1 E me rgen cy e vac u at i o n pro c edu res, cr ew co ­o r di n a t i o n and o cc u pa n t h a n d l i n g i n t h e

even t of a fo r ced l and i n g, di t c h i n g or o t h er

em e rgenc y.

12 AI RC RA FT SY ST E M S

A des cr i pt i o n o f t h e ai rcraf t sys t e ms a n d a l l eq u i p me n t spec i f i c t o t h e t ask s. Ad di t i o n al equi p me n t

, sy st e ms o r f i t t i n g, rel a t ed spec i al p ro cedu re s i n cl u di n g an y s u pp l eme n t s t o
t h eA FM or eq u i val e n t do c u me n t

.

C TA S KS AND OP E RA TI N G A RE AS I N S TRUCTI ON S AND I N FOR M AT I ON

Spec i f i c i n s t r u c t i o n s re l ated t o t h e spec i a l i s ed t asks and o pera t i n g area s i n acco rda n ce

w i t h AMC 5 OR. OP S.0 15 .M L R.

D TRAI N I N G

1 Trai n i n g sy l l ab i a n d ch e ck i n g pro gra mmes for al l o pera t i o n s p erso n n e l a ssig n ed t o

o pera t i o n al du t i es i n c o n n e ct i o n w i t h t h e pr epa r ati o n an d /o r c o n duc t of

a fligh t

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 67 of 136 2 Trai n i n g sy l l ab i a n d c h ec ki n g p ro gra m mes sh o u l d i n cl u de:

2.1 Fo r f l i g h t crew. All r el e van t i t emspre scr i bed i n P art­OPS an d OR. OP S.FC

. 2.2 Fo r o t h er c rew me mbers. All re l eva n t i t e ms p rescr i bed i n P ar

t ­OP S a n d t h i s P art, as
ap pl i ca bl e.

2.3 Fo r op erat i o n sperso n n el co n c ern ed, inc l u di n g cr ew m e mbers:

a. All re l e van t i t e mspres cri b ed i n OP S. SPA.D G ; an d

b. All re l e van t i t e mspres cri b ed i n P art­OP S a n d O R. OP S.S E C

. 2.4 Fo r o pera t i o n s pe rso n n e l o t h er t h an crew mem bers. A l l o t h er re l e van t i t e ms prescr i bed

i n P art­ OP S a n d i n t h i s P ar t p ert a i n i n g t o t h e i r d u t i es.

3 P ro cedu re s

3.1 P ro cedu re s for t ra i n i n g a n d ch e ck i n g.

3.2 P ro cedu re s t o be ap pl i ed i n t h e eve n t t h a t perso n n e l do n o t ach i eve o r mai n t ai n t h e
requ i red st a n da rd s.

3.3 A sy st e m for t rac ki n g e xpi ry da t es for qua l i fica t i o n s, ch eck s, t e st s, rece n c y and
l i c en ces.

4 D escrip t i o n of do cu me n t a t i o n t o be st o red an d s t o rag e pe ri o ds.

**GM OR. O**  **P S.0**  **01.M LR**  **(f )**  **Operati o**  **ns Ma nual** 

H UM AN FACTOR PR I N C I P L E S

G u i da n ce ma t er i al o n t h e ap pl i ca t i o n o f h u ma n fact o r s pri n ci pl e s can be fou n d i n t h e I CAO

H u man Fac t o rs Trai n i n g Ma n u al (Do c 96 83 ).

**A MC**  **O R.O**  **PS**

**. 015** 

**. ML**  **R( g**  **) Operati**  **o ns Ma**  **nual**

AU T H OR I TY A P P RO VA L

Th e o pe rator sh o u l d s u pp l y t h e co mpe t e n t au t h o ri t y w i t h i n t en d ed a men d me n t s a n d re vi si o n s i n adva n ce o f t h e ef fec t i ve da t e. W h e n immed i a t e ame n dme n t s o r r evi si o n s are req u i r ed i n t h e i n t ere st o f safe t y, t h e y ma y be p u bl i s h ed a n d a pp l i ed i mmed i at el y, p ro vi d ed t h at t h e o pera t o r als o ap p l i ed f o r app ro val at t h e co mpe t en t a u t h o ri t y.

**A MC**  **O R.O**  **PS**

**. 015** 

**. ML**  **R( h**  **) Operati**  **o ns Ma**  **nual**

M I N OR/ M AJOR CH ANG E S

1 Th epro ced u re for mi n o r am en d me n t s s h o u l d beincluded in t h e o pera t i o n s man u a l

. 2 C h ange s affec t i n g t h e t erm s o f t h e c ert i f i ca t e a s defi n ed i n t h e Opera t i o n s Spe ci f i ca t i o n i n cl u di n g t h e f o l l o w i n g i t em s sh o u l d be co n si de r ed as maj o r c h ange s and n o t be s u bj ec t

t o t h e mi n o r a me n dme n t pro ced u re :

a. M et h o d o f ex erc i si n g op erat i o n a l c o n t ro l ;

b. M et h o d o f de t er mi n at i o n of m i n i mu m fligh t a t t i t u des;

c. D escen t b el o w s pec i f i ed mi n i mu m a l t i t u de s;

d. D i ff e ren t d epa rt u re an d app ro ac h pro c edur es t h an p u bl i s h ed ( S t ate app ro va l );

e. H el i co p t er op e rat i o n s: s e l ec t i o n of

off­s h o re al t e rn at es;

f. P erforma n ce cr i t e ri a;

g. M ass an d bal a n c e:

i

. St a n da rd ma ss val u e s o t h e r t h an t h o s e sp eci f i ed i n P ar

t ­OP S a n d
rel e van t AMC s;

i i

. Spec i al s t a n da rd m as ses for t raf

fic l o ad ;

i i i

. W e i gh i n g s u rv ey p l an ;

i v. M ass c o n t ro l pro gra mme s;

v. Us e o f on­bo ard m as s a n d ba l anc e s ys t ems ;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 68 of 136 h

. E TOP S o pera t i o n s;

i

. M E L an d pro ced u re s t o u se t h eMEL;
j

. M axi m u m pa ss en ge r s ea t i n g c o n fi g u ra t i o n ;

k. Opera t i o n a l c h a n ge o f t h e max i m u m l a n di n g m a ss;

l

. Trai n i n g/c h ec ki n g p ro gra m mes for c rew membe rs;

m. P ro cedu re s for c rewm e mber s t oop erate on mo r e t h an one t ype o r var i an t ;

n

. P ro cedu re s/res t r i c t i o n s for t h e o pera t i o n of h el i c o pter s a n d a ero pl a n es;

o

. D angero u s G o o ds aw are n esst rai n i n g p ro gra m m es.

**A MC1**  **OR**

**. O**  **P S.02**  **0.M LR**  **( c**  **) Mini**  **m um**  **E q**  **uip m**  **ent Li**  **st**

AME N D M E N TS TO TH E M E L FOL L O W I N G C H AN G E S T O TH E MM E L – ACC E PT

AB L E T I M E S CALE S

1 An ac cept ab l e t i me s cal e for ame n di n g t h e M E L aft er t h e ( S u pp l e me n t a l ) Ope rat i o n a l

Su i t ab i l i t y C ert i f i ca t e (S) OSC h o l der h a s ch a n ge d t h e M M E L i s 90 da y s from t h e da t e o f

ap pl i ca bi l i t ys pec i f i ed i n t h eapp ro ved c h anget ot h e MM E L

. 2 Red u ced t i me s cal e s for t h e i mp l em en t at i o n o f safet y re l ated rev i s i o n s may be req u i red

i f t h e Agen cy a n d/o r co mpe t e n tau t h o r i t y co n s i d er it n ec essary.

**A MC2**  **OR**

**. O**  **P S.02**  **0.M LR**  **( c**  **) Mini**  **m um**  **E q**  **uip m**  **ent Li**  **st**

AME N D M E N T TO T H E MEL FOL L OW I N G CH ANG E S TO T H E MM E L – APP L I C A BLE CH ANG E S

Th e fol l o w i n g are ap p l i cab l e c h ange s t o t h e M M E L w h i c h r equ i re t h e ame n dm en t o f t h e M E L

w i t h i n t h e app l i cable t i me s ca l es :

1 a redu ct i o n of t h e Rec t i fica t i o n I n t e rval ;

2 ch a n ge o f a n ew i t em, o n l y w h e n t h e c h ang e i s mo re res t ri ct i ve a n d w h e n t h e mo di fi e d

i t e m i s ap p l i cabl e t o t h e a i rc raf t or t ypeof o pera t i o n s; a n d

3 ch a n ges t o t h e M M E L as a res u l t o f an a i rwo rt h i n es s di rec t i ve a n d/o r sa fet y di rec t i ve i ss u ed b y t h e A g en cy.

4 Si g n i fica n t c h ange s t o t h e o pera t i o n al a n d ma i n t e n an ce
pro cedu r es.

**A MC**  **O R.O**  **PS**

**. 020** 

**. ML**  **R( d**  **) Mini**  **m um**  **E q**  **uip m**  **ent Li**  **st**

FOR M AT OF T H E M E L

1 A f i ve co l u m n forma t s h o u l d b e u sed. O t h er for mat may als o b e u sed i f (e. g. mess ag e­

o ri en t ed M E L ) o r i f i t i s a mess ag e o r i e n t ed M E L

. An exa mpl e o f f i ve co l u mn f o rma t can be fou n d i n A pp en d i x1 t o AMC OR. OP S.M L R. 02 0(d) [ t bd ].

2 A mo de l for t h e P r eamb l e ca n be fou n d i n A pp en d i x 2 t o AMC OR. OP S.M L R. 02 0(d) [t bd ].

3 Th e AT A 10 0/2 20 0 Spec i f i ca t i o n n u mber i n g sys t em sh o u l d be u sed for t h e i t e m

n u mber i n g s y st em.

**GM OR. O**  **P S.0**  **20.M LR**  **(e )**  **Mini m**  **um E**  **q uip**  **m ent**  **Li st** 

D E FINI TI ON S R E C TI FICA TI ON I N T E RVAL (R I )

Th e def i n i t i o n of Re ct i f i ca t i o n I n t erva l s cat ego ri e s are p ro vi d ed i n Bo o k 1 o f C S­MM E L

.

**A MC1**  **OR**

**. O**  **P S.02**  **0.M LR**  **( f)**  **Mini m**  **um E**  **q uip**  **m ent**  **Li st** 

OP E RA TOR PR OC E D UR E S FOR T H E A P P RO VA L BY T H E COM P E TE N T

A UT H OR I TY

1 Th e o pera t o r’s pro ced u res t o ad dress t h e e xt e n s i o n o f rec t i fica t i o n i n t erva l s (R I E ) a n d

o n go i n g s u rv ei l l a n ce t o e n su re co mpl i a n ce s h o u l d pro vi de t h e co mpe t e n t a u t h o ri t y w i t h
detai l s o f t h e n ame a n d po s i t i o n o f t h e n o mi n at ed perso n respo n si b l e for t h e co n t ro l o fNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 69 of 136 t h e o pe rator’ s R I E pro ced u res and de t a i l s o f t h e spec i f i c d u t i es and respo n si b i l i t i e s
est ab l i sh ed t o co n t ro l t h e u se of R I E s.

2 P erso n n el a u t h o r i si n g R I E ’s sh o u l d be ad eq u a t el y t ra i n ed i n t e ch n i cal a n d/o r op era t i o n a l
di sc i pl i n es t o ac co mpl i s h h i s/ h er d u t i es. T h e y sh o u l d h a ve n eces sary o pera t i o n al
kn o w l edg e i n t er ms o f o pera t i o n a l u se o f t h e M E L as allevi a t i n g do c u me n t s by f l i g h t

crew and ma i n t e n anc e perso n n e l and en g i n e eri n g co mpe t en ce i n t er ms o f air c raf t
desi g n (e. g. kn o w l edg e o f t h e safe t y l eve l s cr i t e ri a for t yp e desi gn a n d t h o se ap pl i cab l e for t h e de si g n o f t h e M M E L ). T h e a u t h o r i si n g p e rso n n el sh o u l d be l i st ed by ap po i n t m en t
and n ame.

**A MC2**  **OR**

**. O**  **P S.02**  **0.M LR**  **( f)**  **Mini m**  **um E**  **q uip**  **m ent**  **Li st** 

N OTI FIC AT I ON T O T H E COM P E TE N T A UT H OR I TY

1 Th e Op erator s h o u l d n o t i fy t o t h e co mpe t e n t au t h o r i t y w i t h i n o n e mo n t h o f t h e
ext e n s i o n o f t h e ap p l i cable Rec t i fi ca t i o n I n t erva l o r w i t h i n t h e a pp ro pri a t ed t i me scal es speci fi e d byt h e app ro ved p ro cedu re for t h eRec t i fi ca t i o n I n t erval E xt e n s i o n (RI E ).

2 Th e n o t i f i ca t i o n s h o u l d be made i n form de t er mi n ed by t h e co mpet en t a u t h o ri t y a n d
sh o u l d spe ci fy t h e o r i gi n al de fec t

, al l s u ch u se s, t h e r easo n for t h e RI E and t h e reaso n s

w h y r ec t i f i ca t i o n wa sn o t c ar ri ed ou t w i t h i n t h e o ri gi n al Rec t i fica t i o n I n t erval

.

**GM OR. O**  **P S.0**  **20.M LR**  **(f )**  **Mini m**  **um E**  **q uip**  **m ent**  **Li st** 

RECTI F I C A TI ON I N T E RVAL E XTE N SI ON ( RI E )

P ro cedu re s for t h e e xt e n s i o n o f RI sh o u l d o n l y be ap pl i ed u n der c ert a i n co n di t i o n s, su ch as a sh o rt ag e o f pa rt s from ma n u fact u re rs o r o t h e r u n forese en si t u at i o n s (e. g. i n ab i l i t y t o o b t ai n equi p me n t n ece ssary for pro per t ro u b l es h o o t i n g and repa i r), i n w h i ch ca se t h e o pera t o r may be u n ab l e t o c o mp l y w i t h spec i f i ed rec t i fi ca t i o n i n t e rva l s.

**GM OR. O**  **P S.0**  **20.M LR**  **(g) Mini**  **m um**  **E q**  **uip m**  **ent Li**  **st**

OP E RA TI ON AL A N D M AI N T E N ANC E PRO C E D UR E S

1 Opera t i o n a l and mai n t e n anc e pro cedu res are an i n t egra l pa rt o f t h e co m pen sat i n g

co n di t i o n s n e eded t o mai n t a i n a n ac cept ab l e l evel o f safe t y, en ab l i n g t h e co mpe t e n t

aut h o ri t y t o ap pro v e t h e M E L

. T h e co mpe t e n t aut h o r i t y ma y req u es t p rese n t a t i o n o f
fu l l ydev el o ped (O) a n d/o r (M) pro ced u resin t h e c o u r se o f

t h e M E L app ro va l p ro cess

. 2 An y i t e m i n t h e M E L w h i ch

, w h e n i n o pera t i v e so u l d requ i re an o pera t i o n al o r mai n t e n a n ce p ro ced u re t o e n s u re a n ac cept ab l e l e vel o f saf

et y, s h o u l d be so i de n t i fi ed

i n t h e "re marks" o r "e xcep t i o n s" co l u m n /pa rt/s ect i o n o f t h e M E L

. Th i s w i l l n o r mal l y be "( O)" for an o pera t i o n a l pro ced u re, o r "( M )" for a mai n t e n an ce pro ced u re. “( O)(M )”

mean s bo t h op era t i o n al and m a i n t e n a n ce p ro ce dur esare req u i r ed.

3 N o rmal l y o pera t i o n al pro c edu res are acco mpl i s h ed by t h e f l i gh t c rew ; h o w ever, o t h er
perso n n el m a y bequ a l i fi e d an d a u t h o ri sed t o pe rform cert ai n fu n c t i o n s.

4 N o rmal l y ma i n t e n an ce pro ced u res are acco mp l i s h ed b y t h e ma i n t e n an ce perso n n e l ; h o w ever, o t h er pe rso n n e l m a y bequ a l i fie d a n d aut h o ri sed t o perform cert ai n fu n c t i o n s.

5 Opera t o r's ma n u als may i n c l u de t h e Opera t i o n s M anu a l

, t h e C o n t i n u ed A i rwo rt h i n e ss M anageme n t Orga n i sat i o n Ma n u al, M ai n t e n a n ce M anu a l or o t h e r do c u me n t s.

**A MC**  **O R.O**  **PS**

**. 020** 

**. ML**  **R( g**  **) (3**  **) Mini**  **m um**  **E q**  **uip m**  **ent Li**  **st**

ACC OM P L I S H M E N T OF M AI N TE N ANC E PRO C E D U RES

. M ain t en a n c e t ask s sh o u l d be acco mp l i sh ed w h en ev er requ es t ed by t h e M M E L (e. g. mai n t e n a n ce t as k s h o u l d b e do n eaga i n i f

t h e re ct i fica t i o n int e rva l i s e xt e n ded ).

**A MC**  **O R.O**  **PS**

**. 025** 

**. ML**  **R Operati**  **o nal**  **fli g**  **ht p**  **l an**  **­ c**  **omm er**  **c i**  **al ai**  **r t ra**  **nsport**

OP E RA TI ON AL FL I G H T P LANNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 70 of 136 1 I n ad d i t i o n t o AMC OP S.G E N .6 10 1., t h e o pe rati o n al f l i gh t pl a n s h o u l d co n t ai n t h e foll o w i n g i t em s asreleva n tf o r t h e t ype o f o pera t i o n

.

a. Ai r craf t t ypean d v ar i an t ;

b. Fl i g h ti d en t i fica t i o n ;

c. Ro u t e and ro u t e s egme n t s w i t h c h eckpo i n t s/ w aypo i n t s, di s t a n ces, t i me and

t rack s;

d. P l an n ed cr u i s i n g speed and f l y i n g t i m es betwee n ch e ck­po i n t s/w aypo i n t s. E s t i mat ed an d ac t u a l t i mesover h ead ;

e. Safe a l t i t u d es a n d mi n i m u m l ev el s;

f. P l an n ed a l t i t u de s a n d f l i gh t l eve l s;

g. Fuel ca l c u l a t i o n s ( reco rdsof i n

­ flig h tf u el c h eck s );

h

. Fuel o n bo ard wh en s t a rt i n g e n gi n es;

i

. Alter n ate (s) for des t i n a t i o n an d, w h e re ap p l i cab l e, t ake ­o ff a n d e n ­ro u t e, i n cl u di n g i n forma t i o n r equ i red in s u bp ara g rap h sc ., d., e. a n d f. abo ve; j

. I n i t i al ATS flig h tpl a n c l eara n ce an d s u bseq u e n t re­cl eara n ce;

k. I n

­ fligh t re­pla n n i n g cal c u l at i o n s;

l

. Relev a n t m et eo ro l o gi ca l i n forma t i o n ;

I f a n y o f t h ese i t em s i s read i l y ava i l ab l e i n o t h er do c u me n t a t i o n o r fro m a n o t h er acceptab l es o u r ce, t h e re i s n o n eed f o r t h i sinf o r mat i o n t o be du p l i cat ed.

2 Th eop erat i o n a l f l i gh t p l an an d itsu s e s h o u l d b edescr i bed in t h e o pera t i o n s man u al.

3 Th einf o rma t i o n reco rded s h o u l d be made co n c u rren t l y a n d pe rma n en t l y.

**A MC**  **O R.O**  **PS**

**. 030** 

**. ML**  **R Inf**  **o rm**  **ati on**  **ret ai**  **ned on**  **t he**  **g rou**  **nd ­**  **c omm**  **erc i**  **al ai**  **r transpo**  **rt**

1 Th e i n for mat i o n s h o u l d be re t ai n ed u n t i l i t h a s been dup l i cat ed a t t h e p l ace a t w h i c h i t

w i l l be s t o r ed i n a ccord a n ce w i t h OR. OP S. 22 0.M L R.

2 I f t h i s i s i mp ract i cab l e, t h e i n for mat i o n s h o u l d be carri ed i n a fi r epro o f co n t ai n er i n t h e air cra ft

. 3 Th i s i n forma t i o n i n c l u des:

a. a co py o f t h e o pera t i o n al f l i g h t p l an, w h ere app r o pri ate;

b. co pi es o f t h ere l eva n tpar t (s) of t h eai r craf t t ec h n i cal l o g;

c. ro u t es pe ci f i cNOT AM do cu me n t a t i o n i f spec i f i ca l l y ed i t ed b y t h eop erator;

d. mass a n d ba l a n ce do cu men t a t i o n ; a n d

e. n o t i fica t i o n o f spec i a l cat ego r i es o f pa sse n g er and spec i al l o ad s i n cl u d i n g da n gero u s go o ds, i f ap p l i cabl e.

**A MC**  **O R.O**  **PS**

**. 220** 

**. ML**  **R Rec**  **ord­k e**  **epi ng** 

1 W h en a crew m embe r c h ange s an o pe rator, t h e crew m ember reco rd sh o u l d be made

ava i l ab l et o t h e n ew op era t o r.

2 A su m m ar y o f t r ai n i n g s h o u l d be m ain t ai n e d b y t h e o p e ra t o r t o s h o w a fl i g h t c r e w

m em b er ’ s c o m p l et i o n o f e a ch st a ge o f t r ain i n g a n d c h e cki n g

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 71 of 136 **Sec ti**  **o n IV**  **– Ai r op**  **erat or c**  **ertifi c**  **ati on** 

**A MC**  **O R.O**  **PS**

**. 015** 

**. A**  **O C**  **A p**  **p l**  **i c**  **ati on f** **or an A**  **i r Ope**  **rator C e**  **rti ficat**  **e**

APP L I C AT I ON TI M E FRAM E S

Th e ap p l i cat i o n f o r an i n i t i a l i ss u e o f a n ai r o perator cert i fica t e s h o u l d b e s u bm i t t ed a t l east 9 0
da ys be fore t h e da t e o f i n t e n ded o pe rat i o n

. Th e Opera t i o n s M an u al ma y be s u bm i t t ed l a t er, butin a n y casen o t l a t er t h a n 6 0 da ys b efo re t h e date of i n t e n ded op era t i o n

.

**A MC**  **O R.O**  **PS**

**. 030** 

**. A**  **O C**  **Le asi**  **ng**

G E N E RAL

An o pera t o r i n t en d i n g t o l ease­ i n a n ai rcra ft re gi st ered i n a t h i rd co u n t ry s h o u l d p ro vi d e t h e

co mpet e n t a u t h o ri t ywi t h t h e fol l o w i n g i n for mat i o n :

1 Th eai r craf t t ype, regi st rat i o n mark i n gs a n d ser i al n u mber;

2 Th en a me a n d ad dressof t h ereg i s t ered ow n er;

3 A co pyof t h ev a l i d C ert i f i ca t e o f ai rwo rt h i n es s;

4 N ame, ad dress a n d s i gna t u re o f l ess ee o r pers o n respo n si b l e for o pera t i o n al co n t ro l o f

t h e a i rcra ft u n de r t h e l ea se ag ree men t

, i n c l u d i n g a st at eme n t t h a t s u c h i n di v i d u al a n d

t h e pa rt i e s t o t h e l ease ag ree men t fu l l y u n d erst a n d t h ei r resp ect i v e res po n s i bi l i t i es

u n d er t h eapp l i cab l e reg u l a t i o n s;

5 C o py o f t h el ea se ag r eeme n t , ex ceptf i n a n c i al ar range men t s;

6 D u rat i o n of t h ele ase;

7 Ar easof o pera t i o n ; a n d

8 I n t h e cas e o f w et l ea se­i n a n d w h en n o t ap pl yi n g t h e a ccep t ab l e mea n s o f co mp l i a n ce

o r fligh t t i me cert i fica t i o n sc h eme s e st ab l i sh ed by t h e Age n cy, a f u l l d escr i p t i o n o f t h e fl i gh t t i me sc h e me(s), o pera t i n g p ro ced u res and saf

et y asse ssm en t de mo n s t ra t i n g

co mpl i an ce w i t h t h e safe t y o bj ec t i ves s et o u t i n t h e ess en t i a l req u i rem en t s a n d

ap pl i ca bl eimp l e me n t i n g r u l es.

**A MC**  **O R.O**  **PS**

**. 035** 

**. A**  **O C**  **C ode**  **shar e a**  **rra ngem**  **ent s** 

REGULAR A UDIT S

Reg u l a r a u di t s maybe pe rform ed by

1 A t h i rd pa rt y pro vi d er, u s i n g an i n t er n at i o n a l l y reco gn i sed eva l u a t i o n sys t e m, desi g n ed

t o assess t h e o pera t i o n a l

, man a geme n t an d co n t ro l sys t e ms o f t h e o pera t o r. I n dep en de n c e o f t h e t h i rd pa rt y pro v i der a s w e l l as t h e e val u a t i o n s yste m u sed sh o u l d
be en su red;

2 Us i n g a n a u d i t po o l i n g s ys t em; A u d i t s co n d u c t ed u n der s u c h po o l i n g sys t e m may be
credi t ed pro vi d ed t h e C o mm u n i t y o pera t o r co n duc t s a n a u di t o f t h e co de sh are t h i rd

co u n t ryop era t o r its e l f atl ea stonce ev e ry 24 m o n t h s.

**A MC1**  **OR**

**. OP**  **S.20 1.A**  **OC F**  **l i**  **g ht**  **d ata**  **m onitori**  **ng ­**  **aero p**  **l an**  **es**

FL I G H T D AT A M ON I TORIN G PRO G R AMM E

1 Th e safe t y ma n ag er, sh o u l d be a ccou n t ab l e for t h e d i scove ry o f i ss u es and t h e
t ran sm i ss i o n o f h ereo f t o t h e man ag er(s) resp o n si b l e for t h e p ro cess ( es) co n cer n ed.
Th e l at t er s h o u l d be acco u n t ab l e for t ak i n g ap pro pri at e and pra c t i cabl e safe t y ac t i o n

w i t h i n a reaso n ab l eper i o d o f t i me t h atref l ec t st h e s ever i t y o f

t h e i s su e.

2 An FD M pro gra m me sh o u l d al l o w an op erator

t o :

a. I den t i fyareasof o pera t i o n al risk a n d q u a n t i fyc u rre n ts af

et y ma rgi n s;

b. I den t i fy a n d q u a n t i f y o pera t i o n al ri s ks b y h i gh l i g h t i n g w h e n n o n ­s t anda rd,

u n u s u al or u n safe ci rcu ms t an cesocc u r;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 72 of 136 c. Us e t h e FD M i n for mat i o n o n t h e fr eque n c y o f o ccu rre n ce, co mb i n ed w i t h an
est i ma t i o n o f t h e l eve l o f s ever i t y, t o as sess t h e saf

et y ri sks a n d t o dete rm i n e

w h i c h maybeco me u n ac cept ab l eif t h edi scovered t r en d c o n t i n u es;

d. P u t i n pl ac e ap pro pr i ate pro ced u res for re med i al a ct i o n o n ce a n u n ac cep t ab l e ri sk, ei t h er a ct u al l ypres en t or pred i ct ed byt ren di n g, h asbee n i de n t i f i ed;

e. C o n fi r m t h e e ff ec t i ve n essof a n yrem edia l ac t i o n by co n t i n u ed m o n i t o ri n g.

3 Fl i g h tDa t a Mo n i t o r i n g A n al ysis T ec h n i qu es sh o u l d co mp ri se:

a. E xce ede n ce D et e ct i o n : T h i s t ec h n i q u e sh o u l d s earch e s for de vi a t i o n s from f l i g h t

man u al l i mi t s, a n d s t anda rd o pera t i n g pro ced u res. A s et o f co r e eve n t s s h o u l d
be sel e ct ed t o co v er t h e mai n area s o f i n t eres t t o t h e o pera t o r. A sa mpl e l i s t i s
pro vi ded i n AMC 2 OR. OP S.2 0 1.AOC. Th e ev en t de t ec t i o n l i mi t s sh o u l d be

co n t i n u o u sl y re vi ew ed t o ref l ec t t h e o pera t o r’s c u rre n top era t i n g pro c edu res.

b. All F l i g h t s M eas u re me n t : A sy st e m t h a t sh o u l d defi n e w h a t i s n o rma l pra ct i ce. Th i s may be a ccomp l i sh ed b y ret a i n i n g var i o u s sn ap s h o t s o f i n forma t i o n from
each flig h t

.

c. St a t i st i cs ­ A se ri e s o f da t a co l l e ct ed t o su p po rt t h e ana l ys i s pro ces s: T h i s
t ec h n i q u e s h o u l d i n c l u d e t h e n u mbers o f flig h t s f l o w n per a i r craf

t and sec t o r detai l ss u ff i c i en t t o ge n era t e rate an d t ren d inf o rmat i o n

. 4 Fl i g h t D ata M o n i t o ri n g An a l y si s, As sess me n t a n d P ro ces s C o n t ro l To o l s: Th e ef fec t i ve

assess me n t o f i n forma t i o n o btai n ed from di gi t al fl i g h t da t a s h o u l d be dep en da n t o n t h e
pro vi s i o n o f ap p ro pri a t e i n forma t i o n t e ch n o l o gyt o o l se t s. A pro gra m su i t e ma y i n c l u de:

An n o t a t ed da t a t rac e d i sp l ays, en g i n eer i n g u n i t l i st i n g s, v i s u al i sa t i o n for t h e mo s t
si g n i f i ca n t i n ci d en t s, acce ss t o i n t erpre t at i v e ma t er i al, l i n ks t o o t h er saf

et y i n forma t i o n , and s t at i s t i cal pres en t at i o n s.

5 E du cat i o n a n d P u bl i ca t i o n : S h ar i n g saf

et yinf o r mat i o n s h o u l d be a f u n da me n t a l pr i n ci p l e

o f avi a t i o n safe t y i n h e l p i n g t o red u ce a cci d en t rates

. T h e o pe rator s h o u l d pa s s o n t h e l esso n s l ea rn t t o all re l eva n t perso n n e l and, w h ere ap pro pri a t e, i n d u s t ry. S i m i l ar med i a
t o air safe t y sys t e ms may be u s ed. T h ese may i n cl u de: N ew s l e t t ers, f l i gh t sa fet y
maga zi n es, h i g h l i g h t i n g exam pl e s i n t ra i n i n g a n d si m u l a t o r exer ci ses, per i o di c repo rt s
t o ind u st ry a n d t h e r egu l ator y a u t h o ri t y.

6 Ac c i de n t a n d i n c i de n t da t a req u i reme n t s sp eci f i ed i n OP S.G E N .5 05 sh o u l d t ake precede n ce o v er t h e r equ i re me n t s o f an FD M pro gra mme. I n t h e se ca ses t h e FD R da t a sh o u l d be re t a i n ed a s pa rt o f t h e i n ve st i ga t i o n da t a and may fal l o u t si d e t h e de­

i den t i f i cat i o n agree me n t s.

7 E very c rew m embe r s h o u l d be respo n s i bl e t o repo rt eve n t s. Si g n i fica n t r i s k­bea r i n g i n ci de n t s det ect ed by FD M sh o u l d t h er efo re n o rma l l y be t h e su bj ec t o f ma n da t o ry

o ccu rr en c e repo rt i n g by t h e crew. I f t h i s i s n o t t h e case t h e n t h ey sh o u l d s u b mi t a
ret ro spe ct i ve repo rt t h a t s h o u l d be i n c l u d ed u n d er t h e n o rma l pro c ess for re po rt i n g and
anal ysing h aza rd s, i n c i de n t s a n d ac ci de n t s.

8 Th e da t a re co very st ra t eg y s h o u l d en su re a s u f

fi c i e n t l y r eprese n t at i ve capt u re o f flig h t
i n forma t i o n t o mai n t a i n an o v erv i ew o f o pera t i o n s. D ata a n al ys i s s h o u l d be p erfor med

su f fici e n t l yf r eque n t l yt oen ab l e a ct i o n t o be t a k en o n s i gn i f i ca n ts af

et y i ss u es.

9 Th e da t a re t en t i o n st ra t eg y s h o u l d a i m t o pro vi d e t h e grea t es t safe t y ben efi t s
pra ct i cab l e fro m t h e a vai l ab l e da t a. A f u l l da t a set sh o u l d b e re t ai n ed u n t i l t h e ac t i o n and rev i ew pro cess es are co mp l et e; t h erea ft e r , a reduc ed da t a se t rel a t i n g t o c l o sed

i ss u es s h o u l d be mai n t a i n ed for l o n ger t erm t re n d anal ys i s.  Pro gra mme ma n ag ers ma y

w i sh t o re t ai n sa mpl es o f de­ i de n t i f i ed fu l l

­ fligh t da t a for var i o u s saf

et y pur po ses (detai l ed an a l ys i s, t ra i n i n g, be n c h mar ki n g e t c.).

10 Th e D ata Ac cess a n d Sec u r i t y po l i c y sh o u l d re st r i c t i n forma t i o n access t o au t h o r i se d

perso n s. W h en da t a ac cess i s r equ i red for air w o rt h i n ess a n d ma i n t e n an ce p u rpo ses, a
pro cedu r e s h o u l d bein p l acet o p reve n t d i sc l o su re of c rew i de n t i t y.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 73 of 136 11 Th e P ro c edur e D o cu me n t

, w h i ch sh o u l d b e s i g n ed by al l pa rt i e s (a i rl i n e ma n ag em en t

, fl i gh t c rew m ember represe n t a t i ves n o m i n a t ed ei t h e r by t h e u n i o n o r t h e flig h t crew
t h e mse l ve s) s h o u l d, a s a mi n i m u m, d efi n e:

a. Th eai m o f t h e FD M p ro gra mm e;

b. A da t a acces s and sec u ri t y po l i c y t h a t sh o u l d rest ri c t acce ss t o i n forma t i o n t o speci fica l l y a u t h o r i sed perso n s i de n t i f i ed by t h ei r po si t i o n ;

c. Th e met h o d t o o b t ai n de­ i den t i f i ed cr ew fee db ack o n t h o s e o ccas i o n s t h at

requ i re spec i f i c f l i g h t fo l l o w ­u p for co n t ex t u al i n forma t i o n ; w h er e s u c h crew

co n t a ct i s req u i r ed t h e au t h o ri s ed perso n (s ) n eed n o t n ece ssar i l y be t h e
pro gra mme man ag e r, o r safet y ma n ag er, bu t co u l d be a t h i rd pa rt y (bro ker )

mu t u a l l y ac cep t ab l et o u n i o n s o r st a ff

a n d man a geme n t ;

d. Th e da t a re t en t i o n po l i cy a n d acco u n t ab i l i t y i n c l u d i n g t h e mea su res t ak en t o

en s u re t h e sec u ri t yof t h e da t a;

e. Th e co n di t i o n s u n d er w h i c h

, o n rare o ccas i o n s, ad vi so ry bri ef i n g o r re med i al

t rai n i n g s h o u l d t ak e pl ace ; t h i s s h o u l d alwa y s be carri ed o u t i n a co n s t r u c t i ve and n o n ­p u n i t i v e m a n n er;

f. Th e co n di t i o n s u n der w h i c h t h e co n f i de n t i a l i t y may be w i t h dra w n for rea so n s o f

gro ss n egl i ge n ce or s i gn i f i ca n tc o n t i n u i n g safe t yc o n ce rn ;

g. Th e pa rt i ci pa t i o n o f fligh t c rew me mber repre s en t a t i ve(s ) i n t h e a sses sme n t o f

t h e da t a, t h e ac t i o n an d rev i ew pro ce s s and t h e co n s i dera t i o n o f

reco mm en da t i o n s;

h

. Th epo l i cy for p u bl i s h i n g t h e findi n gsres u l t i n g f r o m FD M

. 12 Ai rbo r n e sys t em s a n d eq u i p me n t u s ed t o ob t ai n FD M data s h o u l d ra n ge from a n a l read y i n st a l l ed fu l l Qu i ck Ac c ess Re co rder, in a mo der n ai r craf

t wi t h d i gi t a l s ys t e ms, t o a bas i c crash pro t ec t ed r eco rder i n a n o l der o r l ess so p h i st i ca t ed a i rcra ft

. T h e a n a l ys i s po t e n t i al

o f t h e red u c ed da t a se t ava i l ab l e i n t h e l a t t e r case may red u c e t h e safe t y be n ef i t s

o btai n ab l e. T h e o pera t o r sh o u l d e n s u re t h a t FD M u se do es n o t ad v erse l y af

fec t t h e

serv i ceab i l i t y o f equ i pm en t r equ i red f o r a ccid en tinves t i ga t i o n

.

**A MC2**  **OR**

**. OP**  **S.20 1.A**  **OC F**  **l i**  **g ht**  **d ata**  **m onitori**  **ng ­**  **aero p**  **l an**  **es**

TA BL E OF FD M E V E N TS

Th e fol l o w i n g t ab l e s h o u l d p ro vi de exa mpl e s o f FD M eve n t s t h a t ma y be fu rt h er deve l o ped

u s i n g o pera t o r and a ero pl a n e spe ci fi c l i m i t s. Th e t ab l e i s co n s i dered i l l u s t rat i v e and n o t
exh a u s t i ve.

**E v**  **ent Gr**  **oup Des**  **c rip**  **ti on** 
Rej ect ed t ak e­Of f H i g h Speed Rej ec t ed t ake­o f

f

P i t c h rate h i g h on t ak e­o ff Take­o ff Pi t c h

P i t c h a t t i t u deh i g h d u r i n g t ak e­o ff

Un s t i ck s peed h i g h Un s t i ck S pe eds

Un s t i ck s peed l o w

I n i t i al c l i mb h ei g h t l o ss 20 f t A G L t o 4 0 0 f t AA L H ei g h t Lo ssin C l i mb­o u t

I n i t i al c l i mb h ei g h t l o ss 40 0 ft t o 1 5 0 0 f

t AA L

Sl o w C l i mb­o u t E xce ss i ve t i me t o 1 00 0 f

t AA L af t er t ake­o ff

C l i mb o u t speed h i gh bel o w 40 0 ftAAL

C l i mb o u t speed h i gh 4 00 ftAAL t o 1 0 00 ftAAL

C l i mb o u t speed l o w 3 5 ftA G L t o 4 00 ftAAL C l i mb­o u t S peed s

C l i mb o u t speed l o w 4 00 f

t AA L t o 1 5 00 f t AAL

H i g h Ra t e o f Des cen t H i g h rate of de sce n tbel o w 2 00 0 ft A G LNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 74 of 136 **E v**  **ent Gr**  **oup Des**  **c rip**  **ti on** 

G o ­a ro u n d be l o w 1 0 00 f t AAL G o ­a ro u n d

G o ­a ro u n d ab o ve 1 0 00 ftAAL

L o w A pp ro ach L o w on ap pro ach

D evi a t i o n u n de r g l i de sl o pe G l i des l o pe

D evi a t i o n abo ve g l i des l o pe (be l o w 6 00 f

t AG L )

Appro ach Po w er L o w po w er on ap pro ac h

Appro ach s pe ed h i g h w i t h i n 90 se c o f t o u ch do w n
Appro ach s pe ed h i g h be l o w 5 00 f t AA L

Appro ach s pe ed h i g h be l o w 5 0 ftA G L Appro ach S p eeds

Appro ach s pe ed l o w w i t h i n 2 m i n u t es o f

t o u c h do w n

L ate l a n d fl ap( n o t i n po si t i o n be l o w 5 0 0 f

t AA L )

Red u ced f l ap l and i n g L andi n g F l ap

Fl ap l o ad re l i e f s ys t em op erat i o n

P i t c h a t t i t u deh i g h on l a n d i n g L andi n g P i t c h

P i t c h a t t i t u del o w o n l and i n g ]

E xce ss i ve ban k be l o w 1 00 ftA G L

E xce ss i ve ban k 1 00 f t AG L t o 50 0 f t AA L

E xce ss i ve ban k ab o ve 5 00 ftA G L Ban k A n g l es

E xce ss i ve ban k n ear g ro u n d (be l o w 2 0 f

t A G L )

H i g h n o rma l a cce l era t i o n on gro u n d

H i g h n o rma l a cce l era t i o n in flig h t fl ap s u p (+ /­ i n cre me n t )

H i g h n o rma l a cce l era t i o n in flig h t fl ap s do w n (+ / ­ i n cre me n t ) N o rmal Ac ce l era t i o n

H i g h n o rma l a cce l era t i o n atl a n d i n g

Take­o ff c o n fi g u ra t i o n wa r n i n g

E arl y co n f i gu rat i o n ch a n geaft er t ake­o f

f ( fl ap )

Speed b rake w i t h f l ap Speedbra ke o n app ro ac h be l o w 8 00 f

t AA L Abn o r mal Co n f i gu rat i o n

Speedbra ke n o t a rmed bel o w 80 0 ftAAL

G P W S o pera t i o n ­ h a rd wa r n i n g

G P W S o pera t i o n ­ so f t wa r n i n g

G P W S o pera t i o n ­ w i n ds h ear wa rn i n g G ro u n d Pro x i mi t y W ar n i n g

G P W S o pera t i o n ­ fa l se w a rn i n g

TCAS W a rn i n g TCAS op erat i o n – Reso l u t i o n A d vi so ry

Stic k sh a ke

Fa l se st i c ksh a ke

Red u ced lif t margi n exce pt n ear gro u n d

Red u ced lif t margi n a t t ake ­o ff M arg i n t o St a l l /B u ffet

L o w bu ff e t marg i n (abo ve 20 0 00 f

t )

Vm o e xceede n c e

M mo ex ce eden ce

Fl ap p l aca rd speed ex c eede n ce

G ear do w n s p eed e xceed en ce Fl i g h tMa n u a l Li mi t at i o n s

G ear sel ec t i o n u p/do w n speed exce eden ceNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 75 of 136 **E v**  **ent Gr**  **oup Des**  **c rip**  **ti on** 

Fl ap / Sl a t a l t i t u deex c eede n ce

M axi m u m op erat i n g a l t i t u deex c eede n ce

**GM OR. OP**  **S.2 01.**  **A OC**  **F l**  **i g**  **ht d**  **ata m**  **onitori ng**  **­ aero**  **p l**  **an es**  FL I G H T SA FE T Y P RO G R AMM E

1 G u i da n ce ma t er i al for t h e es t ab l i s h me n t o f a safet y pro gra mme and F l i g h t D ata
M o n i t o r i n g ca n be f o u n d in:

a. I C AO D o c9 42 2 ( Ac c i de n tPrev en t i o n Ma n u a l ); a n d

b. I C AO D o c9 37 6 (P r epa rat i o n of a n Ope rat i o n a l M anu a l ).

c. C AP 7 39

.

**A MC1**  **OR**

**. OP**  **S.21 0.A**  **OC(a )**  **Pe rs**  **onn el**  **requi rem**  **ents**

N OM I N AT E D PO ST H OL D E RS

1 A perso n ma y h o l d mo r e t h an o n e o f t h e n o mi n ated po st s i f i t co n si dered su i t ab l e a n d

pro perl ym a t c h ed t o t h es ca l e a n d scop e o f

t h e o pera t i o n

. 2 A des cri p t i o n o f t h e fu n c t i o n s a n d t h e re spo n s i bi l i t i es o f t h e n o m i n a t ed po st h o l d ers, i n cl u di n g t h ei r n ames, s h o u l d bec o n t ai n ed i n t h e o pera t i o n s ma n u al.

3 Th e h o l der o f an airop era t o r c ert i fi ca t e s h o u l d make arra n gem en t s t o en su re c o n t i n u i t y

o f su p erv i s i o n i n t h eabse n ce of n o mi n a t ed po s t h o l ders.

4 A perso n n o m i n ated a s a po st h o l de r by t h e h o l der o f an a i r o pera t o r cert i fica t e sh o u l d

n o t be n o m i n a t ed a s a po st h o l der by ano t h e r h o l de r o f a n ai r o pera t o r cert i fi ca t e,

u n l es s ag re ed w i t h t h ec o mp et e n tau t h o ri t i es co n cer n ed.

5 P erso n s n o m i n ated as po s t h o l ders s h o u l d bec o n t ra ct e d t o wo r k s u ff i c i e n t h o u rs t o f u l fil

t h em a n ag e men t fu n c t i o n s a ssoc i ated wi t h t h e s cal e a n d scop e o f

t h e o pe rat i o n

. 6 W h en e ver t h e po st s o f t h e Ac co u n t ab l e M a n ag er a n d t h e C o mpl i an ce M o n i t o r i n g M anager are co mbi n ed, co mp l i anc e mo n i t o ri n g a u di t s s h o u l d be co n du ct ed by

i n dep en d en t pe rso n n e l

.

**A MC2**  **OR**

**. OP**  **S.21 0.A**  **OC(a )**  **Pe rs**  **onn el**  **requi rem**  **ents**
C OM BI N A TI ON OF N OM I N AT E D PO ST H OL D E RS RES P ON SI BI L I TI E S

1 Th e accep t ab i l i t y o f a s i n g l e perso n h o l d i n g se v eral po s t s, po ssib l y i n co mb i n a t i o n w i t h
bein g t h e acco u n t ab l e ma n ag er, s h o u l d dep e n d u po n t h e n at u re a n d s cal e o f t h e

o pera t i o n

. Th e t w o mai n area s o f co n ce rn s h o u l d be co mp et e n ce a n d an i n d i vi d u a l ’s

capa ci t y t o mee t h i s/ h e r r e spo n s i bi l i t i es.

2 As rega rds co mp et e n c e i n di ff e ren t area s o f r espo n s i bi l i t y, t h er e sh o u l d n o t be any di ffere n ce from t h e r equ i re me n t sapp l i cab l e t o p erso n sh o l di n g o n l y o n epo st

. 3 Th e capa c i t y o f a n i n d i v i dua l t o mee t h i s/ h er respo n s i bi l i t i es sh o u l d p ri mari l y be dep en de n t u po n t h e s cal e o f t h e o pera t i o n . H o w ever t h e co mp l ex i t y o f t h e o rga n i sat i o n

o r o f t h e o pera t i o n ma y prev en t

, o r l i m i t

, co mbi n at i o n s o f po st s w h i ch may be acceptab l ein o t h er c i rc u m st a n ce s.

4 I n mo s t c i rc u m st a n ce s, t h e respo n s i bi l i t i es o f a n o mi n a t ed po st h o l de r sh o u l d re st w i t h

a si n g l e i n d i vi dua l

. H o w eve r, i n t h e area o f gro u n d o pera t i o n s, i t ma y be accep t ab l e for

respo n s i b i l i t i es t o be spl i t

, pro v i ded t h a t t h e respo n s i bi l i t i es o f eac h i n di vi d u al

co n cer n ed are cl ea rl ydef i n ed.

**GM1 O R.O**  **PS**

**. 210** 

**. A**  **O C**  **(a) Pe**  **rs onn**  **el requi**  **rem ents** 

N OM I N AT E D PO ST H OL D E RS

Th e sma l l e st o rga n i sat i o n t h at can b e co n si de re d i s t h e o n e­ man o rga n i sa t i o n w h er e al l o f t h e

n o mi n a t ed po s t s are fil l ed by t h e acco u n t ab l e man ag er, and aud i t s are co n d u ct ed by a n i n dep en d en t pe rso n

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 76 of 136 **GM2 O R.O**  **PS**

**. 210** 

**. A**  **O C**  **(a) Pe**  **rs onn**  **el requi**  **rem ents** 

N OM I N AT E D PO ST H OL D E RS C OM P E T E N C E

1 N o mi n a t ed po s t h o l ders sh o u l d be expec t ed t o po sses s t h e e xper i e n ce a n d l i ce n s i n g
pro vi s i o n s w h i ch a re l i s t ed i n pa rag ra phs 2 t o 7 be l o w

. I n pa rt i cu l ar ca ses, an d

excep t i o n al l y, t h e co mp et e n t au t h o r i t y may ac c ept a n o m i n a t i o n w h i c h do es n o t mee t

t h e se pro vi si o n s i n fu l l

. I n t h a t ci r cu ms t an ce, t h e n o mi n ee s h o u l d h av e co mpara b l e
exper i en ce and al so t h e ab i l i t y t o perfo rm e ff ec t i v el y t h e fu n c t i o n s asso c i at ed w i t h t h e
po st a n d w i t h t h es ca l e o f t h eop erat i o n

. 2 N o mi n a t ed po s t h o l d ers sh o u l d h a ve:

a. P ract i cal exp eri en ce and expert i se i n t h e ap pl i ca t i o n o f avi at i o n safe t y s t andard s and s a fe o pera t i n g prac t i c es;

b. C o mpreh e n s i ve k n o w l edg eof:

i

. C o mmu n i t y reg u l a t i o n s a n d an yassoc i a t ed r equ i rem en t san d pro ced u res;

i i

. Th e o pera t o r cert i fica t eh o l der' s o pera t i o n s spe c i fica t i o n s;

i i i

. Th e n eed for, an d c o n t e n t of, t h e re l eva n t par

t s o f t h e o pera t o r cert i fica t e h o l der' s o pera t i o n s man u al;

c. Fa mi l i ar i t y w i t h man ag eme n t s yste ms;

d. Appro pri a t e ma n ag eme n t e xper i en ce i n a c o mpa rab l e o rga n i sat i o n ; an d

e. Fi ve yea rs o f rel e van t w o rk exper i e n ce o f w h i ch at l east t w o years s h o u l d be
from t h e aero n au t i cal indu st ry i n an app ro pr i ate po si t i o n

. 3 Fl i g h t Ope rat i o n s. T h e n o m i n a t ed po s t h o l d er o r h i s d epu t y sh o u l d h o l d a va l i d Fl i gh t
C rew L i ce n ce ap pro pri a t e t o t h e t yp e o f o p erat i o n co n du ct e d u n der t h e O pera t o r C ert i fica t e.

4 C rew Tra i n i n g. T h e n o mi n a t ed po s t h o l der o r h i s dep u t y s h o u l d be a c u rr en t Type Ra t i n g I n s t r u ct o r o n a t yp e/c l ass o pera t ed u n de r t h e Ope rator C ert i fica t e. T h e

n o mi n a t ed po st h o l d er s h o u l d h a ve a t h o ro u g h kn o w l edg e o f t h e Ope rator C ert i fica t e h o l der’ sc r ew t rai n i n g co n c ept for f l i gh t , cab i n a n d o t h er

c rewwhe n rel eva n t

. 5 G ro u n d Opera t i o n s. Th e n o mi n a t ed po st h o l der sh o u l d h ave a t h o ro u gh k n o w l edg e o f

t h e o pera t o r cert i f i cat e h o l der’ sgro u n d o pe rat i o n s co n cep t

. 6 C o mpl i a n ce mo n i t o r i n g. T h e n o m i n ated po s t h o l der sh o u l d po ss ess k n o w l edg e o f t h e foll o w i n g:

a. Th e A i r Op erator Cert i f i ca t e h o l d er’s safe t y po l i c y;

b. Th ec o n c eptof t h e co mp l i a n c e m o n i t o ri n g sys t e m;

c. M anageme n t s yste ms ;

d. Orga n i sa t i o n ma n u als ;

e. Au d i tt e ch n i que s; a n d

f. Rep o rt i n g a n d reco rd i n g t e ch n i que s.

**A MC**  **O R.O**  **PS**

**. 210** 

**. A**  **O C**  **(c )**  **Pe rs**  **onn el**  **requi rem**  **ents**
SU P E RV I S I ON OF S T AFF

Th e su pe rv i si o n o f p erso n n e l ma y be u n der

t ak en by t h e ap pro pr i a t e n o mi n a t ed po s t h o l der(s)

su bj ec t t o t i m e ava i l ab l e.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 77 of 136 **Sec ti**  **o n V**  **– F l**  **i g**  **ht C**  **rew**

**C hap**  **ter 1**

**Gener al** 

**A MC**  **O R.O**  **PS**

**. 015**  **.F C**  **(d) C**  **omp ositi**  **on o f fli**  **g ht**  **c re**  **w**

I N ­FL I G H T RE L I E F OF FL I G H T CRE W MEMB E R S ­ A E ROP LANE S

A fl i ght c re w m em b e r sh o u l d b e c o n s i d e re d su i t ab l y qu ali fi e d t o r el i e ve an o t h er fl i ght c re w

m em b er o f h i s du t i es a t t h e c o n t r o l s i n f l i ght i n t h e f o l l o w i n g c as es :

1 T h e p i l o t ­i n

­ c o m m an d m a y de l e g at e t h e c o n d u ct o f t h e fl i gh t t o a n o t h er q u ali fi ed

p i l o t p r o vi d e d t h e r el i e vi n g pi l o t ­i n

­ c o mm an d :

a

. h o l d s t h e a pp r o p ri at e t y pe o rc l as s r ati n g ;

b

. m e et s t h e a p pl i c a bl e r ec en t e x pe ri en ce r e qui re m en t s f o r pi l o t s ­i n

­ c o m ma n d as

s p e ci f i e d i n F C L .0 60 ;

c

. m e et s t h e r el ev an t q u a l i f i c at i o n s p r es cr i b ed i n O R .O P S .02 0 .F C

, su ch as

m i n i m u m l e v el o f e x pe ri en c e , c o mm an d c o u r s e , c o m p et en c e r e g ar di n g ar e a ,
r o u t e , a er o d r o m e , f ac i l i t i e s an d p r o ce du r es ; an d

d

. m e et s an y o t h e r r e qui re me n t s w h i ch t h e o pe r at o r m a y h av e e st a bl i sh e d f o r
t h a t pu rp o s e

. 2 T h e c o

­ pi l o t m ay b e r el i ev e d f o r t h e c o n duc t o f t h e fl i ght by an o t h e r qu a l i f i e d p i l o t

p r o vi d e d t h a t t h e r el i e vi n g pi l o t :

a

. h o l d s t h e a pp r o p ri at e t y pe o rc l as s r ati n g ;

b

. m e et s t h e a p pl i c a bl e r ec en t e x pe ri en c e re qu i re m en t s f o r c o

­ pi l o t s a s s p ec i fi e d

i n F C L .06 0; an d

c

. m e et s an y o t h e r r e qui re me n t s w h i ch t h e o pe r at o r m a y h av e e st a bl i sh e d f o r t h a t pu rp o s e

. 3 F o r o p e r ati o n s i n t h e c ru i s e ph as e o f fl i ght w h en o p e ra t i n g a b o v e F L 20 0 t h e re ce n t

e x p eri en ce r e qui re men t s o f 2

. b a b o v e m a y be su b st i t u t ed b y t h e r e cen t e x pe ri en ce

r e qu i r em en t s f o rc ru i s e re l i ef c o

­ pi l o t s as s p eci fi ed i n F C L .06 0( b ) (3 )

. 3

. 1 F o r c o m me rc i al a i r t r an sp o rt o p er at i o n s i n t h e c ru i s e ph a se o f fl i g h t w h e n o p e ra t i n g

a b o v e F L 2 00 t h e mi n i mu m r e qui re me n t s f o ra c ru i s e r el i ef

c o

­ pi l o t i n c l u d e :

a

. h o l d i n g a v ali d c o mm e rci a l p i l o t l i c en ce w i t h an i n st ru men t r at i n g a n d t h e

a p p r o p ri at e t y pe o rc l as s r ati n g ; an d

b

. h a vi n g u n d er g o n e c o n ve r si o n an d r ecu r re n t t r ai n i n g an d ch e ck i n g i n

a c c o rd an c e w i t h t h e ap p l i c a bl e r eq u i re men t s

. 4 A sy st em p an el o p er at o r m a y b e r el i ev e d i n f l i ght by a c re w m em b er su i t a bl y
q u ali fi e d i n ac c o rd an c e w i t h a p pl i c ab l e n ati o n al r u l e s

.

**GM OR. O**  **P S.0**  **15.FC C**  **omp ositi**  **on o f fli**  **g ht**  **c re**  **w**

1 W h en e n g a gi n g t h e s er vi ce s o f fl i g h t c re w me m be r s w h o a re s el f­ em p l o y e d an d / o r

w o r ki n g o n a f r ee l a n c e o r p ar t

­ t i m e b a si s , t h e o p e r at o r sh o u l d p a y s pe ci al att en t i o n
t o t h e re qu i r em en t s o f t h i s s ect i o n an d t h e re l ev ant e l e men t s o f P a rt F C L

, su c h as

r e ce n t e xp e ri e n c e r eq u i r em en t s

. 2 P a r t i c u l ar att en t i o n sh o u l d b e p ai d t o t h e t o t a l n u m b er o f ai rc r aft t y pe s o r v a ri ant s
t h a t a fl i gh t c re w me mb e rm ay fl y f o rt h e pur p o s e s o f c o m me rc i a l air t r an s p o r t a t i o n , w h i ch sh o u l d n o t e xc ee d t h e r e qui r em en t s p r e sc ri be d i n O R .O P S

. 05 5

. F C

, an d i n O R

. O P S

. 15 5

. F C i n t h e c a se o f c o m me r ci al a i r t r an s p o r t o pe r ati o n s , i n cl u di n g w h e n h i s /h ers er vi ce s a r e en g ag e d b y an o t h e r o p e rat o r

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 78 of 136 **A M**  **C O**  **R .O**  **PS .0**  **20**

**. F**  **C (**  **b )**  **(2 )**  **N o**  **m i**  **na t**  **i on**  **as p**  **i l**  **o t** 

**­ i**  **n ­**  **c o**  **m m**  **a n**  **d**

R O UT E A N D A E R OD R O M E E X P E RI E N C E FO R C O M M E R C I A LO P E RA TI O N S

F o r c o mm e rc i a l o p er a t i o n s , t h e ex p eri en ce o f t h e r o u t e o r a r e a t o b e fl o w n an d o f t h e

a e r o d r o m e f aci l i t i e s an d p r o c e du re s t o b e u s ed sh o u l d i n cl u d e t h e f o l l o w i n g :

1 A r ea an d r o u t e c o mp et en ce

1

. 1 A r ea an d r o u t e c o mp et en ce t ra i n i n g s h o u l d i n cl u d e kn o w l e d ge o f :

a

. T e rr ai n an d mi n i mu m s a fe alt i t u de s ;

b

. S e as o n al me t e o r o l o gi c al c o n di t i o n s ;

c

. M e t e o r o l o gi c al

, c o mmu n i c at i o n an d ai r t r affi c f a ci l i t i es , s er vi c e s an d

p r o c ed u r es ;

d

. S e ar ch a n d re scu e p r o ce du r es w h e r e av a i l ab l e; an d

e

. N a v i g at i o n al f ac i l i t i e s as s o ci at ed w i t h t h e ar e a o r r o u t e al o n g w h i ch t h e fl i ght i s
t o t ak e p l a c e

. 1

. 2 D e p en di n g o n t h e c o m pl exi t y o f t h e a re a o r ro u t e , as as s es se d by t h e o pe r at o r , t h e f o l l o w i n g m et h o d s o f f ami l i ar i s ati o n sh o u l d be u se d :

a

. F o r t h e l es s c o m pl ex a re a s o r r o u t e s , f a mi l i a ri s a t i o n b y s el f­ b ri efi n g w i t h r o u t e d o c u m en t ati o n , o r b y me an s o f p r o gr am me d i n st ru c t i o n ; an d

b

. F o r t h e m o re c o mp l e x ar e as o r r o u t es , i n a d d i t i o n t o su b­ p a ra g r ap h 1 .2

. a

a b o v e , i n f l i ght f a mi l i a ri sa t i o n as a pi l o t

­ i n

­ c o mm an d o r c o

­ pi l o t u n d e r

s u pe rv i si o n , o bs e rv er , o r f am i l i a ri s at i o n i n a n FST D u s i n g a d at ab a s e

a p p r o p ri at e t o t h e r o u t e c o n c er n e d

. 2 A e r o d r o me c o mp et en ce

2

. 1 A e r o d r o me c o m pe t en c e t r ain i n g sh o u l d i n cl u de kn o w l e d ge o f o b st r u ct i o n s , ph ys i c al
l a y o u t

, l i gh t i n g , ap p r o ach ai d s a n d a rr i v al

, d e p ar t u re , h o l d i n g an d i n st ru m en t

a p p r o a ch p r o c e du re s an d a p pl i c a bl e o p er at i n g m i n i m a

. 2

. 2 T h e O p er a t i o n s M anu al sh o u l d d es cr i b e t h e me t h o d o f c at eg o ri s ati o n o f a er o d r o m es

a n d i n t h e c as e o f c o mm e rc i a l ai r t r ans p o rt o p e r ati o n s , p r o v i d e a l i s t o f t h o s e

a e r o d r o m e c at eg o ri se d as B o r C

. 2

. 3 A l l a e r o dr o me s t o w h i c h an o p er at o r o pe r at es sh o u l d b e c at e g o r i s e d i n o n e o f t h e s e
t h r ee c at e g o ri es

. 2

. 3 .1 C a t eg o r y A

. A n ae r o d r o m e w h i ch m ee t s all o f

t h e f o l l o w i n g re qu i r em en t s :

a

. A n a pp r o ve d i n st r u m en t a p p r o ach pr o ce du r e;

b

. A t l ea st o n e ru n w a y w i t h n o p e rf o rm an ce l i mi t e d pr o c e dur e f o r t a k e­

o f f a n d / o r l a n d i n g;

c

. P u bl i sh e d c i r cl i n g mi n i m a n o t h i gh er t h an 10 0 0 f e et a b o v e a er o d r o m e l ev el ; a n d

d

. N i ght o p er at i o n s c a p a bi l i t y

. 2

. 3 .2 C a t eg o r y B

. An a er o d r o m e w h i ch d o e s n o t mee t t h e C ate g o ry A r e qui re me n t s

o r w h i ch r e qui r es e xt ra c o n s i d e ra t i o n s su ch a s:

a

. N o n

­ st an d ar d a p pr o a ch ai ds a n d / o r a p pr o a ch p a t t er n s ;

b

. U n u su a l l o c al w e ath e r c o n di t i o n s ;

c

. U n u su a l ch ar a ct eri st i c s o r p er f o r m anc e l i m i t ati o n s ; o r

d

. A n y o t h er r el ev ant c o n s i d e ra t i o n s i n cl u d i n g o b s t r u ct i o n s , phy si c al
l a y o u t

, l i ght i n g et c

. 2

. 3 .3

. C a t eg o r y C

. An ae r o d r o m e w h i ch r e qui r es a d d i t i o n a l c o n si d er at i o n s t o a C a t eg o r y B a er o d r o m e

. 3

. P r i o r t o o pe r ati n g t o :

a

. a C a t e g o ry B a e r o dr o me , t h e pi l o t ­i n ­c o mma n d sh o u l d be br i e fe d

, o r s el f­
b r i e fe d by m e ans o f p r o gr a mm ed i n st ru ct i o n , o n t h e C at eg o r y B

a e r o d r o m e (s ) c o n ce rn e d

. Th e c o m pl et i o n o f

t h e b ri e fi n g s h o u l d b e re c o rd e d

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 79 of 136 b

. a C at e g o ry C ae r o d r o m e , t h e pi l o t

­ i n

­ c o m m an d sh o u l d b e br i e fe d an d vi s i t

t h e a er o d r o m e a s an o bs e rv er a n d / o r u n de r t a k e i n st ru c t i o n i n a Fl i ght

S i mu l at o r

. Th e c o m pl et i o n o f t h e b ri e fi n g , vi s i t an d / o r i n st ru ct i o n sh o u l d be

r e c o rd e d

.

**G M**  **O R**  **.OP S.**  **04 0** 

**. F**  **C D**  **i ff**  **er en**  **c e**  **s an**  **d f**  **a m**  **i l**  **i ar**  **i s**  **a t**  **i o**  **n t**  **r a**  **i n**  **i n**  **g**

1 D i ff er en ce s t r ain i n g r e qui r es a d di t i o n al kn o w l e d g e an d t r ain i n g o n t h e a i r c ra ft o r an

a p p r o p ri at e t r ain i n g de vi ce

. I t s h o u l d b e c ar ri ed o u t :

a

. W h en i n t r o du ci n g a s i g n i f i c an t ch an ge o f eq u i pm en t an d / o r pr o c ed u r es o n
t y pe s o r v ar i a n t s c u r r en t l y o p er at e d ; an d

b

. I n t h e c a se o f a er o pl an e s , w h en o pe r ati n g an o t h e r v a ri ant o f an a e r o p l ane o f

t h e s am e t y p e o r an o t h ert y p e o f t h e sa me c l as s c u r ren t l y o pe r at e d; o r

c

. I n t h e c as e o f h el i c o pt e rs , w h en o pe r ati n g a v a ri ant o f a h el i c o pt e r cu rr en t l y

o p e r at e d

. 2 F a mi l i ar i s ati o n t r ain i n g r eq u i r e s o n l y t h e a cq u i si t i o n o f a d di t i o n al kn o w l e d g e

. I t

s h o u l d b e c a rri e d o u t w h en :

a

. o p e r at i n g an o t h e r h el i c o pt e r o r a er o p l ane o f

t h e s am e t y pe ; o r

b

. W h en i n t r o du ci n g a s i g n i f i c an t ch an ge o f eq u i pm en t an d / o r pr o c ed u r es o n
t y pe s o r v ar i a n t s c u r r en t l y o p er at e d

.

**A M**  **C O**  **R .O**  **PS .0**  **50**

**. F**  **C P**  **i l**  **o t**  **q u**  **a l**  **i f**  **i c**  **at i**  **on t**  **o o**  **p er**  **a te**  **i n**  **e i**  **t he**  **r p**  **i l**  **ot ’**  **s se**  **a t** 

C O M M E R C I A LA I R T RA N S P O RT

1 P i l o t s ­i n

­ c o m m an d w h o s e du t i es r e qui r e t h e m t o o p er at e i n ei t h e r se a t an d c a rr y o u t

t h e dut i e s o f c o ­p i l o t

, o r pi l o t s ­i n

­ c o m ma n d r eq u i r ed t o c o n du ct t r ain i n g o r ch ec ki n g d u t i e s , s h o u l d c o m pl et e a d di t i o n al t r ain i n g a n d ch ec ki n g a s sp e ci f i e d i n t h e O p e r ati o n s M anu al

, c o n cu r r en t w i t h t h e o p era t o r pr o fi ci en c y c h e ck s pr es c ri be d i n O R

. O P S

. 14 5

. F C (b )

. Th i s ad di t i o n al t r ain i n g s h o u l d i n cl u d e at l e ast t h e f o l l o w i n g :

a

. A n en gi n e f ail u r e du ri n g t a k e­ o ff ;

b

. A o n e en gi n e i n o pe r ati v e a p pr o a ch an d g o

­ a r o u n d ; an d

c

. A o n e en gi n e i n o pe r ati v e l an di n g

. 1

. 1 I n t h e c as e o f h el i c o pt er s , t h e se p i l o t s sh o u l d a l s o c o m pl et e t h ei r p r o fi ci en cy ch ec ks

r e s pe ct i ve l y f r o m l ef t an d r i ght h an d se a t s , o n a l t ern a t e pr o fi ci en c y ch ec ks

, pr o vi d e d

t h a t w h en t h e t y p e r ati n g p r o fi c i e n c y ch e c k i s c o mb i n ed w i t h t h e o pe r at o r
p r o fi ci en c y ch ec k t h e pi l o t ­i n ­c o mm an d c o m pl e t es h i s/ h e r t r a i n i n g o r c h e ck i n g fr o m
t h e n o rm all y o cc u p i e d s e at

. 2 W h en e n g i n e­ o u t m an o eu v r es ar e c a rr i e d o u t i n an ai rc r aft

, t h e en gi n e f ail u r e

s h o u l d b e si mu l at e d

. 2

. 1 I n t h e c a se o f si n g l e e n g i n e h el i c o pt er s , t h e a u t o

­ r o t at i v e l a n d i n g sh o u l d b e c a rri e d

o u t re s pe ct i ve l y f r o m l eft an d ri ght h an d se a t s o n al t e rn at e p r o f i ci en cy c h e ck s

. 3 W h en o p e ra t i n g i n t h e c o

­ pi l o t ’s s ea t

, t h e ch ec ks r e qui r ed b y O R .O P S .145

. F C f o r

o p e r at i n g i n t h e p i l o t ­i n

­ c o m ma n d s e at s h o u l d, i n a d di t i o n , b e v ali d a n d c u r re n t

. 4 A pi l o t r el i ev i n g t h e pi l o t ­i n ­c o mm an d s h o u l d h av e d em o n s t r at e d

, c o n cu rr en t w i t h

t h e o p er at o r pr o fi ci en c y ch e ck s p r es cr i b e d i n O R

. O P S

. 14 5

. F C ( b )

, pr a ct i ce o f dri l l s

a n d pr o c e dur e s w h i ch w o u l d n o t

, n o r m all y , b e t h e re l i e vi n g pi l o t ’ s r e sp o n s i b i l i t y

. W h er e t h e d i f fe re n c es be t w e en l eft an d ri gh t s e at s a r e n o t si gni fi c ant ( f o r ex a mp l e b e c au se o f u se o f aut o pi l o t ) t h en pr a ct i ce m ay b e c o n du ct ed i n ei t h e r se at

. 5 A pi l o t o t h e rt h a n t h e pi l o t

­ i n ­c o mm an d o ccu py i n g t h e pi l o t

­ i n ­c o mm an d se at sh o u l d
d e m o n st ra t e p ra ct i c e o f dr i l l s a n d p r o c e du re s , c o n cu r ren t w i t h t h e o p er at o r
p r o fi ci en c y ch e ck s p re sc ri b ed i n OR

. O P S

. 14 5. F C ( b )

, w h i ch w o u l d o t h e r w i s e h a ve b e en t h e pi l o t

­ i n ­c o mm an d ’s r e sp o n si b i l i t y ac t i n g a s pi l o t n o n

­ fl yi n g

. W h e re t h eNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 80 of 136 d i ff er en ce s be t w e en b o t h s e ats a r e n o t si gn i fi c ant (f o r ex a mp l e b ec au s e o f u s e o f

a u t o pi l o t ) t h e n p ra ct i c e m a y b e c o n du ct e d i n ei t h e r s ea t

.

**C hap**  **ter 2**

**A d**  **d i**  **ti onal**  **requi r**  **em ents**  **fo r**  **c omm**  **er c**  **i al**  **ai r**  **transport**

**A M**  **C O**  **R .O**  **PS .1**  **15**

**. F**  **C (a**  **) C**  **o m**  **p os**  **i t**  **i on**  **of f**  **l i**  **g h**  **t c**  **re w** 

C R E W I N G OF I N E X P E RIE N C E D F L I G H T C REW M E M B E R S

A Aer o pl a n es

1 A n o p e ra t o r sh o u l d c o n si de r t h at a f l i ght cr ew m em b er i s i n ex p er i e n c ed

, f o l l o w i n g

c o m pl et i o n o f a Ty pe R ati n g o r c o m m an d co u rs e , an d t h e as s o ci at ed l i n e fl y i n g

u n d ers u p e rvi si o n , u n t i l h e h a s ac h i ev e d o n t h e t y pe e i t h er :

a

. 1 00 fl y i n g h o u r s an d f l o w n 10 se ct o rs w i t h i n a c o n s o l i d at i o n p er i o d o f 12 0

c o n s e cu t i ve d ay s; o r

b

. 1 50 fl yi n g h o u rs a n d f l o w n 20 s ect o r s (n o t i me l i m i t )

. 2 A l e s se rn u m be r o f f l yi n g h o u rs o r s ect o r s , s u b j e ct t o an y o t h e r c o n di t i o n s w h i c h t h e

c o m pe t e n t aut h o ri t y m a y i m p o s e , m ay b e ac c e pt ab l e t o t h e c o m pe t en t aut h o ri t y

w h en :

a

. A n e w o p er at o ri s c o mm en ci n g o p er a t i o n s;

b

. A n o p er at o r i n t r o duc e s a n e w ae r o pl an e t y pe ;

c. Fl i ght crew membe rs h ave pr evi o u sl y c o mpl et ed a t ype c o n versi o n co u rse w i t h

t h e s ame o per ator ; o r

d

. T h e ae r o pl an e h as a M a xi mu m T ak e

­ o f f M a ss b el o w 1 0 t o n n es o r a M a xi m u m A p p r o v e d P as s en ge r Se at i n g C o n fi gu r ati o n o f

l e s s t h an 2 0

. B H e l i c o p t e r s

1 A n o pe r at o r sh o u l d c o n si de r t h at w h en t w o f l i ght c re w me m be rs a r e re qu i r e d

, a f l i ght cr e w me m be r , f o l l o w i n g c o m pl e t i o n o f a T y pe R ati n g o r c o m ma n d c o u rs e , a n d

t h e a s s o ci a t e d l i n e fl yi n g u n d e r su pe rv i s i o n , i s i n ex p eri en ce d u n t i l ei t h e r :

a

. H e h as a ch i ev e d 50 fl i gh t h o u rs o n t h e t y p e a n d / o r i n t h e r o l e w i t h i n a p er i o d

o f 6 0 d ay s ; o r

b

. H e h a s a ch i ev e d 10 0 f l i g h t h o u rs o n t h e t yp e an d / o ri n t h e r o l e ( n o t i m e l i mi t )

. 2 A l es s er n u m b er o f fl i ght h o u r s , o n t h e t y p e a n d / o r i n t h e r o l e , m ay be c o n s i d e re d

i f:

a

. A n e w o p er at o ri s c o mm en ci n g o p er a t i o n s; o r

b

. A n o p er at o r i n t r o duc e s a n e w h el i c o pte r t y p e; o r

c

. F l i gh t c re w me m be rs h av e pr ev i o u s l y c o m pl et e d a t y p e c o n v er si o n c o u r se w i t h

t h e s am e o p e ra t o r (r e ­c o n v er si o n )

.

**A M**  **C O**  **R .O**  **PS .0**  **30**

**. F**  **C an**  **d OR**  **.O PS**  **.1 30** 

**. F**  **C C**  **r e**  **w R**  **es ou**  **rc e**  **M an**  **a g**  **e m**  **en t**  **( C**  **RM )** 

1 G en er al

1

. 1 C r e w R es o u r ce M an a ge me n t (C R M ) i s t h e e f fe ct i ve u t i l i s ati o n o f al l a v ail a bl e

r e s o u rc es ( e .g

. cr e w m em be rs , ai rc r aft sy st em s , su p p o rt i n g f a ci l i t i es an d p e rs o n s )

t o ach i e ve sa fe an d ef fi ci en t o p e r ati o n

. 1

. 2 T h e o b j ect i v e o f C R M i s t o en h an ce t h e c o mmu n i c at i o n an d m an a g em en t s ki l l s o f

t h e f l i ght c re w me m be r c o n c e rn e d

. Th e em ph as i s i s pl ac e d o n t h e n o n ­t e ch n i c al as p ec t s

o f fl i ght c r e w pe r f o r ma n c e

. 1

. 3 C R M t ra i n i n g sh o u l d r efl e ct t h e cu l t u r e o f t h e o p e r at o r an d b e c o n d u ct e d by me an s

o f b o t h c l a s sr o o m t r ain i n g an d p r act i c al e xe rc i s e s i n cl u di n g g r o u p d i s cu ssi o n s a n dNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 81 of 136 a c ci d en t an d se ri o u s i n ci d en t r evi e w s t o an al ys e c o mm u n i c ati o n p r o bl em s an d

i n st an ce s o re x am pl es o f a l a ck o f

i n f o rm ati o n o r cr e w m an ag em en t

. 1

. 4 W h en ev er i t i s pr a ct i c a bl e t o d o s o , c o n si der a t i o n sh o u l d be gi ven t o c o n du ct i n g

r e l e v ant p a rt s o f C R M t r ain i n g i n syn t h et i c t ra i n i n g d evi c es w h i ch r e pr o du c e , i n an

a c c ep t a b l e w a y , a r e ali st i c o pe r ati o n al en vi ro n me n t an d pe rmi t i n t e r act i o n

. Th i s i n cl u d es , but i s n o t l i mi t e d t o , a p pr o p ri at e L O FT sc en ar i o s c o n d u ct e d i n si m u l at o rs

. 1

. 5 I t i s r ec o mm en de d t h at

, w h en e v er p o ssi bl e , i n i t i al C R M t r ain i n g b e c o n d u ct e d i n a
g r o u p se ss i o n o u t si d e t h e o p er at o r p r emi se s s o t h at t h e o p p o rt u n i t y i s p r o vi de d f o r f l i ght cr e w m em b er s t o i n t e r ac t a n d c o m mu n i c a t e a w ay fr o m t h e pr es su re s o f t h e i r

u su al w o r ki n g en vi r o n m en t

. 2 I n i t i al C R M Tr ai n i n g

2

. 1 I n i t i al C R M t ra i n i n g pr o g r am me s a r e d es i g n ed t o p r o v i de k n o w l ed g e o f

, an d
f a mi l i a ri t y w i t h

, h u m an f ac t o r s re l e v ant t o fl i g h t o p er at i o n s

. T h e c o u r se d u r at i o n

s h o u l d be a mi n i mu m o f o n e d a y f o r si n gl e p i l o t o p e ra t i o n s a n d t w o d ay s f o r a l l

o t h e r t y pe s o f o p e ra t i o n s

. I t sh o u l d c o ve r a l l t h e el em en t s i n di ca t e d i n p a ra g r ap h 6
b e l o w

. 2

. 2 A C RM t r ain ers h o u l d :

a

. p o s s es s g r o u p f aci l i t ati o n sk i l l s;

b

. h a ve an d ma i n t ai n a de qu a t e kn o w l e d g e o f t h e o p er a t i o n an d t h e ai rc r aft t y pe , p r e fe r ab l y t h r o u gh cu rr en t c o mm e rc i a l a i r t r an s p o r t ex p e ri e n c e as a fl i g h t c re w

m em b er ;

c

. h a ve su c c es sf u l l y p a ss e d t h e H u m an P e rfo r m an ce an d L i mi t at i o n s (H P L )

e x am i n ati o n w h i l s t r ec en t l y o b t ain i n g t h e A TPL i n ac c o r d an ce w i t h P a rt FC L ; o r f o l l o w e d a t h e o r et i c al H P L c o u r s e c o v er i n g t h e w h o l e s yl l a bus o f t h e H P L

e x am i n ati o n ;

d

. h a ve c o mp l e t e d i n i t i al C R M t r a i n i n g ;

e

. h a ve re ce i v e d a d di t i o n al e du c ati o n i n t h e fi el d s o f g r o u p m an a ge me n t

, g r o u p d yn a mi c s a n d pe rs o n al a w a ren e ss ;

f

. b e su p er vi se d b y s u i t a bl y q u ali fi e d C R M t r ain i n g p e rs o n n e l w h en c o n duc t i n g
t h ei r fi rs t i n i t i al C R M t r ain i n g s e ssi o n

. 2

. 3 A n o pe r at o r sh o u l d e n su r e t h a t i n i t i al C R M t r ain i n g a d d r es se s t h e n atu re o f t h e

o p e r at i o n s o f t h e o p er at o r c o n c e rn e d

, as w el l a s t h e a s s o ci a t e d p r o ce du r es an d t h e

c u l t u r e o f t h e o p er at o r

. T h i s w i l l i n cl u d e a re a s o f o p er at i o n s w h i ch pr o du ce p art i cu l ar d i ff i cu l t i e s o ri n v o l v e a d ve r se c l i m ati c c o n di t i o n s an d a n y u n u su al h az a rd s

. 2

. 4 I f t h e o p er a t o r d o es n o t h a ve s u f fi c i en t me ans t o es t ab l i s h i n i t i a l C R M t ra i n i n g , u se

m a y be m a de o f a c o u r se p r o vi de d b y an o t h er o p e r at o r , o r a t h i rd p a rt y o r t r ain i n g

o r g a n i s at i o n

. I n t h i s ev en t t h e o p er a t o r sh o u l d e n s u r e t h at t h e c o n t e n t o f t h e c o u r se

m e et s h i s o p er at i o n al r eq u i r em en t s

. W h en c re w m em b er s fr o m se ve r al c o m p an i e s f o l l o w t h e s a me c o u rs e , C R M c o r e el e me n t s s h o u l d be sp e ci f i c t o t h e n at u r e o f

o p e r at i o n s o f t h e c o mp an i e s an d t h e t r ain e es c o n c e rn e d

. 2

. 5 A f l i ght c re w m em b er ’ s C R M sk i l l s sh o u l d n o t be a ss es se d d u r i n g i n i t i al C R M t r ain i n g

.

3 O p e r at o r c o n v e rsi o n C o u r se ­ C R M 3

. 1

. I f t h e fl i ght cr e w

m em b er u n de r g o e s a c o n v er si o n c o u r se w i t h a c h a n g e o f air c ra ft t y pe , el em en t s o f

C R M s h o u l d b e i n t e g r ate d i n t o a l l a p pr o p ri ate p h as es o f t h e o pe r at o r ’s c o n v er si o n

c o u r s e , i n ac c o r da n c e w i t h 6 b el o w

. 3

. 2 I f t h e fl i gh t cr e w m em b er u n d er g o es a c o n v ers i o n c o u r se w i t h a ch an ge o f o p e ra t o r , e l em en t s o f C R M sh o u l d b e i n t e g r at ed i n t o all a p pr o p ri at e ph as es o f t h e o pe r at o r ’s

c o n v e rsi o n c o u rs e , i n a cc o r d anc e w i t h 6 b el o w

. 3

. 3 A fl i gh t c re w me m be r s h o u l d n o t be a ss es s ed w h en c o m pl et i n g el em en t s o f C R M

t r ain i n g w h i ch a r e i n cl u d e d i n t h e o pe r at o r c o n v e rs i o n c o u rs e

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 82 of 136 4 C o m m an d c o u rs e ­ C R M t r a i n i n g

4

. 1 A n o p er at o r sh o u l d en su re t h at el em en t s o f C R M a re i n t e g r at ed i n t o t h e c o mm an d

c o u r s e i n ac c o r da n c e w i t h p a ra g r a ph 6 be l o w

. 4

. 2 A fl i gh t c re w me m be r s h o u l d n o t be a ss es s ed w h en c o m pl et i n g el em en t s o f C R M

t r ain i n g w h i ch a re i n cl u d e d i n t h e c o m ma n d c o u rs e , a l t h o u gh f ee d b ac k sh o u l d b e
g i ven

.

5 R e cu rr en t C R M t r ain i n g

5

. 1 A n o p er at o r sh o u l d en s u r e t h at :

a

. E l em en t s o f C R M ar e i n t e gr at e d i n t o all a p p r o pr i at e ph a se s o f r ecu r ren t t r ain i n g

e v er y ye a r , i n a cc o r da n c e w i t h p a ra g r ap h 6 b e l o w ; an d t h at m o dul a r C R M

t r ain i n g c o v er s t h e s a me ar e as o v e r a m axi mu m pe ri o d o f

3 y ea r s

. b

. R e l e v ant m o du l a r C R M t r ain i n g i s c o n d u ct e d b y C R M t ra i n er s qu a l i f i e d

a c c o rd i n g t o p ar a g ra ph 2 .2

. 5

. 2 A fl i gh t c re w me m be r s h o u l d n o t be a ss es s ed w h en c o m pl et i n g el em en t s o f C R M

t r ain i n g w h i ch a r e i n cl u d e d i n t h e r e cu r r en t t r ain i n g

.

6 I m pl e me n t ati o n o f C R M

6

. 1 T h e f o l l o w i n g t a bl e i n d i c at es w h i ch e l e men t s o f C R M sh o u l d be i n cl u d ed i n ea ch t y p e

o f t r ain i n g:NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 83 of 136 C o re Elem e n t s I n i t i al

C RM
Trai n i n g Opera t o r

co n ver si o n

co u rse w h en ch a n gi n g
t ype Opera t o r

co n ver si o n

co u rse w h e n ch a n gi n g

o pera t o r C o mman d

co u rse Recu r ren t

t rai n i n g

H u man er ro r a n d
rel i ab i l i t y, er ro r ch ai n , er ro r
preve n t i o n a n d
detec t i o n I n ­dep t h Overv i ew Overv i ew

Opera t o r saf et y

cu l t u re, S OP s,

o rga n i sa t i o n al
fact o rs I n ­dep t h

St r ess, s t res s

man ag e me n t

, fat i gue &

vi g i l a n ce N o t req u i r ed

I n for mat i o n
acqu i si t i o n a n d

pro cess i n g si t u a t i o n

aw arenes s,

w o rkl o ad

man ag e me n t

D eci s i o n m ak i n g N o t req u i r ed

C o mmu n i cat i o n and co ­

o rdi n a t i o n i n si d e and o u t si de t h e

co ckpi t

L ead ersh i p a n d

t eam be h av i o u r
syn e rgy I n ­dep t h

Overv i ew

Overv i ew I n ­dep t h Overv i ew

Au t o ma t i o n , philoso ph y o f t h e

u se o f

aut o ma t i o n (i f
rel e van t t o t h e
t ype) I n ­dep t h

Spec i f i c t yp e­ rel a t ed
di ffere n ces As

requ i red I n ­dep t h

N o t req u i r ed As r equ i red As

requ i red

C ase ba sed

st u di e s I n ­dep t h I n ­dep t h I n ­dep t h I n ­dep t h As

ap pro pri at

e

7 C o

­ o r d i n ati o n be t w e en f l i g h t cr e w an d c a bi n /t e ch n i c a l cr e w t r ain i n g

7

. 1 O p e r at o rs sh o u l d

, a s f a r as i s p r act i c a bl e , pr o v i de c o m bi n e d t r ain i n g f o r fl i ght c re w

a n d c ab i n /t ech n i c al c r e w i n cl u d i n g b ri e fi n g and d eb ri e fi n g

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 84 of 136 7

. 2 T h e r e sh o u l d b e an e f fe ct i ve l i ai s o n b et w e en f l i gh t cr e w an d c a bi n /t ec h n i ca l cr e w t r ain i n g d ep a rt men t s

. P r o vi si o n sh o u l d b e m ad e f o r fl i gh t an d ca b i n / t e ch n i c al cr e w i n st ru ct o rs t o o b s er ve an d c o mm en t o n e a ch o t h e rs t ra i n i n g

. 8 A ss e ssm en t o f C R M Sk i l l s

8

. 1 A ss e ssm en t o f C R M sk i l l s i s t h e pr o c es s o f o b s e rvi n g , re c o r di n g , i n t e rp r et i n g an d
d e b ri efi n g c r e w s ’ a n d c r e w m em b er ’ s p erf o r ma n c e an d kn o w l e d ge u s i n g an

a c c ep t a b l e m et h o d o l o g y i n t h e c o n t e xt o f o v e r all p e rf o rm an c e

. I t i n cl u d es t h e

c o n c e pt o f se l f ­c ri t i qu e, an d f e ed b a ck w h i ch ca n b e g i v en c o n t i n u o u s l y du ri n g
t r ain i n g o r i n su mm ar y f o l l o w i n g a ch e ck

. I n o r d e r t o e n h anc e t h e e ff e ct i ven e ss o f

t h e p r o gr am me t h i s m et h o d o l o gy sh o u l d

, w h er e p o ss i b l e , b e a gr e ed w i t h fl i gh t c r ew

r e p re s en t ati ve s

. 8

. 2 N O TE C H S o r o t h e r a cc e pt a bl e m et h o d s o f a sse s sm en t sh o u l d b e u se d

**.** Th e s el ec t i o n

c ri t e ri a an d t r ai n i n g r e qui re men t s o f t h e a ss es s o rs an d t h ei r r el ev ant qu ali fi c ati o n s , k n o w l ed g e an d s ki l l s s h o u l d b e est a bl i sh e d

. 8

. 3 A ss e ssm en t o f C R M sk i l l s sh o u l d :

a

. p r o vi d e f ee d b ac k t o t h e cr e w an d t h e i n d i vi dua l an d s er ve t o i d en t i fy re t r ai n i n g

w h er e n e e de d ; a n d

b

. b e u se d t o i m pr o v e t h e C R M t r ain i n g s ys t e m

. 8

. 4 P r i o r t o t h e i n t r o du ct i o n o f C R M s ki l l s a ss es sm en t

, a d et a i l ed d e sc ri pti o n o f t h e C R M

m et h o d o l o gy i n c l u di n g t e rmi n o l o gy u se d sh o u l d b e p u b l i s h e d i n t h e O p er at i o n s M a n u al

. 8

. 5 M e t h o d o l o g y o f C R M sk i l l s a ss es sm en t :

a

. A n o p er a t o r sh o u l d est a bl i sh t h e C R M t r ai n i n g p r o g r amm e i n cl u di n g an a gr ee d

t e rmi n o l o gy

. Th i s sh o u l d be ev alu at e d w i t h r e g ar d t o m et h o d s , l en gt h o f

t r ain i n g , de pt h o f su b j e ct s an d e ff ec t i v en es s

. b

. A t r ain i n g an d st an d a rd i s at i o n p r o g ra mm e f o r t r ain i n g p er s o n n el sh o u l d t h en b e est a bl i sh e d

.

c

. T h e as se ss me n t sh o u l d be b as e d o n t h e f o l l o w i n g pri n ci pl e s:

i

. o n l y o b s er v ab l e , r e pe t i t i v e b eh avi o u r s a re as se s se d ;

i i

. t h e a ss es sm en t sh o u l d p o s i t i vel y re fl ec t any C R M s ki l l s t h a t r e su l t i n

e n h an ce d s af et y ;

i i i

. a s s es sm en t s sh o u l d i n cl u d e beh a vi o u r w h i ch c o n t ri but es t o a t ech n i c a l
f a i l u re , su ch t e ch n i c al f ail u r e be i n g e r r o r s l e a di n g t o a n ev en t w h i c h

r e qu i r es de b ri efi n g by t h e p er s o n c o n du ct i n g t h e l i n e ch ec k;

i v

. t h e c re w an d

, w h er e n e e d ed

, t h e i n di v i d u a l a re ve r b all y de b ri ef e d

. 8

. 6 D e

­ i d en t i fi e d su m ma ri es o f al l C RM a s se ss men t s by t h e o pe r at o r s h o u l d b e u s e d t o
p r o vi d e fe e d ba ck t o u p da t e an d i mp r o ve t h e o p e r at o r ’s C R M t r ain i n g

. 8

. 7 O p e r at o rs s h o u l d e st a bl i sh pr o c edu r es , i n cl u d i n g r et r ain i n g , t o b e a p pl i e d i n t h e

e v en t t h at pe rs o n n e l d o n o t ach i e ve o r m ai n t ain t h e r e qui re d s t an d a rd s

. 8

. 9 I f t h e o p er a t o r p r o f i ci en cy ch ec k i s c o m bi n e d w i t h t h e T y pe R at i n g

r e v ali d ati o n / r en e w a l ch ec k

, t h e a s se ss men t o f C R M s ki l l s w i l l s at i s fy t h e M u l t i C r e w C o

­ o p e r ati o n r e qui r em en t s o f t h e T yp e R ati n g r e v ali d ati o n / r en e w a l

. Th i s a ss es sm en t

w i l l n o t a ff ect t h e v ali di t y o f t h e Ty p e R ati n g

. 9 L e v el s o f Tr ai n i n g

.

a

. O v er vi e w

. W h e n O ve rv i e w t r ain i n g i s re qui r ed i t w i l l n o rm all y b e i n st ru c t i o n al

i n s t yl e

. S u ch t r ain i n g sh o u l d r e fr es h kn o w l edg e g ain ed i n ea rl i e r t r ain i n g

. b

. I n D e pt h

. W h en I n D e pth Tr a i n i n g i s r eq u i re d i t w i l l n o rm a l l y b e i n t er a ct i ve i n

s t y l e an d sh o u l d i n cl u d e , as a p pr o p ri at e , c a se st u d i e s , gr o u p di sc u s si o n s , r o l e
p l ay a n d c o n s o l i da t i o n o f kn o w l e d ge an d sk i l l s

. C o re el em en t s sh o u l d b e
t ai l o r e d t o t h e s p eci fi c n e e ds o f t h e t r ain i n g pha s e b ei n g u n d ert a ke n

. 1 0 U s e o f aut o m ati o n

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 85 of 136 1 0 .1 T h e o p e ra t o r c o n ve r si o n c o u rs e s h o u l d i n cl u de t ra i n i n g i n t h e u s e an d k n o w l ed g e o f

a u t o m ati o n an d i n t h e r ec o g n i t i o n o f sy st em s a n d h u ma n l i m i t ati o n s a ss o ci at e d w i t h

t h e u s e o f aut o ma t i o n

. An o p er a t o r sh o u l d t h e r ef o re e n su r e t h at a fl i ght cr e w

m em b er re ce i v es t ra i n i n g o n :

a

. T h e a p p l i c at i o n o f t h e o p er at i o n s p o l i cy c o n ce rn i n g t h e u s e o f a u t o m at i o n a s

s t at ed i n t h e O pe r ati o n s M a n u al ; an d

b

. S ys t e m an d h u m an l i mi t ati o n s as s o c i a t e d w i t h t h e u se o f aut o m ati o n

. 1 0 .2 T h e o b j e ct i v e o f t h i s t ra i n i n g sh o u l d be t o p r o v i de a p p r o pri a t e kn o w l e d ge , s ki l l s a n d
b e h a vi o u r al p at t e rn s f o r m an ag i n g an d o pe r at i n g aut o ma t e d sy st em s

. S p ec i a l

a t t en t i o n s h o u l d be gi ven t o h o w a u t o m at i o n i n cr e as e s t h e n e e d f o r c re w s t o h av e a

c o mm o n u n de r st an di n g o f t h e w a y i n w h i ch t h e s ys t e m p e rf o rm s , and a n y f e atu r es

o f aut o m ati o n w h i ch m ak e t h i s u n d e rst an di n g d i ff i cu l t

.

**A M**  **C 1**  **O R**  **.OP S.**  **13 5** 

**. F**  **C O**  **p er**  **a to**  **r c**  **on v**  **e r**  **s i**  **o n**  **t r**  **a i**  **n i**  **n g**  **an d**  **c he**  **c k**  **i ng** 

O P E RAT O R C O N VE RS I O N T RA I N I N G S Y L LAB US ­ P I L OTS

1 G en er al

1

. 1 T h e o pe r at o r c o n ve rs i o n t r ai n i n g sh o u l d i n cl u de

, i n t h e f o l l o w i n g o r d er :

a

. G r o u n d t ra i n i n g an d ch ec ki n g , i n cl u di n g a i rc r aft sy st em s , an d n o rm al

, a b n o rm al a n d e me r g en c y p r o c e du re s;

b

. E me r gen cy a n d sa f et y e qu i p me n t t r ain i n g an d ch ec ki n g , ( c o m pl et e d be f o re f l yi n g t r ain i n g c o mm en ce s );

c

. F l yi n g t r ain i n g an d ch ec ki n g ( ai r cr a ft an d / o r fl i g h t s i mu l at o r ) ;

d

. L i n e f l yi n g u n de r su p er vi si o n a n d l i n e c h e ck ; an d

e

. W h en a f l i ght c r e w m em be r h a s n o t pr evi o u sl y c o m pl et e d an o p er at o r ’ s

c o n v e rsi o n c o u r s e , g en e ra l f i r st ai d t r ain i n g an d

, i f a pp l i ca bl e , di t ch i n g
p r o c ed u r es t r ain i n g u si n g t h e eq u i pm en t i n w at e r.

1

. 2 T h e o p er at o r ’ s c o n ve r si o n m a y b e c o m b i n e d w i t h t h e t y pe r ati n g t r ain i n g as re qu i r e d
b y P art F C L

. 2 G r o u n d t r a i n i n g

2

. 1 G r o u n d t ra i n i n g sh o u l d c o mp ri se a p r o pe rl y o r g ani se d pr o g r amm e o f gr o u n d

i n st ru ct i o n b y t r ain i n g st aff w i t h a d e qu at e f ac i l i t i e s , i n cl u d i n g a n y n e ce ss a ry au di o , m e ch ani ca l an d v i su al a i d s

. H o w ev e r , i f t h e a i rc r aft c o n c ern e d i s rel a t i v el y s i m pl e , p r i v at e st u dy m ay b e a de qu at e i f t h e o p e rat o r p r o vi d es su i t ab l e m anu al s an d / o r

s t u dy n o t es

. 2

. 2

. T h e c o u r se o f g r o u n d i n s t ru ct i o n sh o u l d i n c o rp o r a t e f o rm al t e st s o n su ch m att er s as

a i rc r aft s y st e ms , pe rf o rm an c e an d fl i gh t pl ann i n g , w h e r e a p pl i c ab l e

. 3 E me r gen cy an d s af et y eq u i pm en t t r a i n i n g a n d c h e ck i n g

. 3

. 1 E me r gen cy an d s af et y e qui pm en t t r ain i n g sh o u l d t a ke pl ac e i n c o n j u n ct i o n w i t h

c a bi n cr e w d o i n g si mi l ar t ra i n i n g w i t h e m pha s i s o n c o

­ o rd i n at ed pr o c ed u r es an d

t w o

­ w ay c o mmu n i c at i o n s

. 3

. 2 O n t h e i n i t i a l c o n v er si o n c o u r se a n d o n s u bs e qu en t c o n v e rs i o n c o u r s es a s

a p p l i ca bl e , t h e f o l l o w i n g sh o u l d b e a d d re ss e d:

a

. I n st ru ct i o n o n fi rs t ai d i n g en e ra l (i n i t i al c o n ve r si o n c o u r se o n l y) ; I n st r u ct i o n

o n f i r st ai d a s r el ev ant t o t h e ai rc r aft t yp e o f o p e r at i o n a n d cr e w c o m pl em en t

i n cl u d i n g t h o se si t u a t i o n s w h er e n o c a bi n cr e w i s re qu i r e d t o b e c a rr i e d ( i n i t i al a n d s u b s eq u en t ) ;

b

. A e r o m ed i c al t o pi cs i n cl u di n g :

i

. H yp o xi a ;

i i

. H yp e rv en t i l ati o n ;

i i i

. C o n t a mi n at i o n o f t h e sk i n /e ye s b y a vi ati o n fu el o r h y dr aul i c o r o t h e r f l u i d s;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 86 of 136 i v

. H yg i e n e and f o o d p o i s o n i n g ; a n d

v

. M a l a ri a

.

c

. T h e ef f ect o f sm o ke i n an e n cl o s ed a r ea a n d act u al u se o f all re l e v ant

e q u i pm en t i n a s i mu l a t e d s m o k e­ fi l l e d en vi r o n m en t ;

d

. A ct u al fi re fi ght i n g , u s i n g e qu i p me n t re p re se n t ati v e o f t h at c a rr i e d i n t h e

a i rc r aft ;

e

. T h e o pe r ati o n al p r o c e du re s o f s ecu ri t y , r es cu e a n d e me r g en c y se rv i c es ;

f

. S u r vi v al i n f o r m ati o n a p p r o pr i a t e t o t h e i r a r e a s o f o pe r ati o n (e

. g

. p o l ar , d e s ert

, j u n g l e o r se a ) an d t ra i n i n g i n t h e u se o f an y su r vi v al e qui pm en t

r e qu i r e d t o be c a rr i e d ;

g

. A c o m p r eh e n si ve d ri l l t o c o ve r all d i t c h i n g p r o c ed u r es sh o u l d be p r act i s e d

w h er e fl o t ati o n e qui pm en t i s c a rri e d

. Th i s s h o u l d i n cl u d e p r act i c e o f t h e

a c t u al d o n n i n g an d i n f l a t i o n o f a l i fe j a ck et

, t o g e t h er w i t h a d em o n s t r at i o n o r f i l m o f t h e i n fl ati o n o f l i f e ­r a ft s an d/ o r s l i de

­ ra f t s and as s o ci at ed eq u i pm en t

. T h i s p r ac t i ce sh o u l d

, o n an i n i t i a l c o n v er si o n c o u r s e , be c o n du ct ed u s i n g t h e

e q u i pm en t i n w a t e r , alt h o u gh pr ev i o u s c ert i fi c at ed t r ai n i n g w i t h a n o t h er

o p e r at o r o r t h e u s e o f si m i l ar e qu i p me n t w i l l b e a c c ep t e d i n l i e u o f fu rt h e r

w e t ­d ri l l t r ain i n g;

h

. I n st ru ct i o n o n t h e l o c ati o n o f em er g en c y an d s a f et y e qui pm en t

, c o rr ec t u s e o f

a l l a p pr o p ri at e d ri l l s , an d p r o c e du re s t h at c o u l d be re qu i r e d o f fl i ght c re w i n d i ff er en t em er g en c y si t u ati o n s

. E v a cu ati o n o f t h e ai r cr a ft ( o r a re p re se n t ati ve
t r ain i n g d e vi ce ) b y u s e o f a sl i d e w h e re f i t t e d s h o u l d b e i n c l u de d w h en t h e O p e r ati o n s M anu al pr o c ed u r e r e qui re s t h e ea r l y ev a cu ati o n o f fl i ght c r e w t o

a s si st o n t h e gr o u n d

. 4 F l yi n g t r ain i n g

4

. 1 F l yi n g t r ain i n g sh o u l d b e c o n du ct ed t o f am i l i ari se t h e fl i gh t cr e w m em b e rt h o r o u gh l y

w i t h all a s p ect s o f l i mi t ati o n s an d n o r m al

, a b n o rm al an d e me r ge n c y pr o c ed u r es

a s s o ci at ed w i t h t h e ai rc r aft a n d sh o u l d b e c a r ri ed o u t b y s u i t a bl y qu ali fi ed t y p e

r a t i n g i n st ru c t o r s an d/ o r ex am i n e r s

. F o r sp e ci al i s e d o p e ra t i o n s su ch as st ee p

a p p r o a ch e s , E T O P S

, o r o p e r ati o n s b a se d o n Q FE

, a d di t i o n al t r ain i n g s h o u l d b e

c a r ri ed o u t

, b as e d o n an y a dd i t i o n a l el em en t s o f t ra i n i n g e st a bl i sh ed f o r t h e ai r cr a ft

t y pe i n a c c o r d an ce w i t h P ar t

­ 21

, w h e re t h ey ex i s t

. 4

. 2 I n pl ann i n g f l yi n g t r ai n i n g o n ai rc r aft w i t h a f l i ght c re w o f t w o o r m o r e , p art i cu l ar

e m ph as i s sh o u l d b e pl a ce d o n t h e p r ac t i ce o f L i n e O ri en t at e d Fl yi n g T ra i n i n g ( L O FT )

w i t h em ph a si s o n C re w Re s o u rc e M an a g em en t ( C RM )

, an d t h e u se o f cr e w

c o o r di n a t i o n pr o c edu r es , i n cl u di n g c o pi n g w i t h i n c a p a ci t ati o n

. 4

. 3 N o r m all y , t h e s am e t ra i n i n g an d p r act i c e i n t h e fl yi n g o f t h e ai rc r aft sh o u l d be gi ven
t o c o

­ pi l o t s a s w e l l a s pi l o t s­ i n ­c o mm an d

. T h e ‘ f l i ght h an dl i n g ’ s ec t i o n s o f t h e

s yl l a bu s f o r pi l o t s ­i n

­ c o m ma n d an d c o ­p i l o t s al i k e sh o u l d i n cl u d e a l l t h e

r e qu i r em en t s o f t h e o pe r at o r p r o f i ci en cy c h e ck r e qui re d b y O R .O P S .14 5 .F C

. 4

. 4 U n l e s s t h e t y p e r ati n g t r ain i n g p r o g ra mm e h as b e en c a rri e d o u t i n a Fl i g h t S i mu l at o r

u s ab l e f o r z er o fl i gh t

­ t i m e t ra i n i n g (Z F TT )

, t h e t ra i n i n g sh o u l d i n cl u d e at l e ast 3

t a ke o ff s an d l an di n g s i n t h e a i r cr a ft

. 5 L i n e f l yi n g u n de r su p er vi si o n

5

. 1 F o l l o w i n g c o mp l e t i o n o f fl yi n g t r ain i n g an d c h e ck i n g a s pa rt o f t h e o pe r at o r ’s

c o n v e rsi o n c o u rs e , e a ch fl i gh t cr e w me m be r s h o u l d o pe r at e a mi n i mu m n u m be r o f

s e ct o rs an d / o r f l yi n g h o u r s u n de r t h e su p e r vi s i o n o f a fl i g h t c re w m em b er

n o mi n at e d by t h e o p e r at o r

. 5

. 2 T h e m i n i m u m s ec t o r s /h o u rs sh o u l d be s p ec i fi ed i n t h e O pe r ati o n s M anu al an d sh o u l d
b e de t e rmi n e d b y t h e f o l l o w i n g :

a

. P r e vi o u s ex p er i e n c e o f t h e f l i ght c re w m em b er;

b

. C o m pl e xi t y o f t h e air c ra ft ; an dNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 87 of 136 c

. T h e t yp e a n d ar e a o f o p er a t i o n

. 6 P a s s en ge r h an dl i n g

. Ot h e r t h an g en er a l t r a i n i n g o n de al i n g w i t h p e o pl e , e mp h asi s

s h o u l d b e p l a c ed o n t h e f o l l o w i n g:

a

. A d vi c e o n t h e re c o gni t i o n a n d m an a g em en t o f p as sen g e rs w h o a p pe a r o r b e c o m e i n t o xi c ate d w i t h alc o h o l

, u n de rt h e i n fl u en ce o f dru g s o r a g gr e ssi v e;

b

. M e t h o ds u se d t o m o t i v at e p as se n g e rs a n d t h e c r o w d c o n t r o l n e ce s sa r y t o

e x p ed i t e an a i r cr a ft e va cu at i o n ;

c

. A w a re n e ss o f t h e t y p es o f d an ge r o u s g o o ds w h i ch m ay , an d m ay n o t

, b e

c a r ri ed i n a p a ss en g er ca b i n , i n cl u di n g t h e co m p l et i o n o f a d an g er o u s g o o ds

t r ain i n g pr o g r amm e ; an d

d

. T h e i m p o r t anc e o f c o rr e ct s e at all o c ati o n w i t h re f er en ce t o a i r cr a ft m a ss an d
b a l anc e

. P ar t i c u l ar em ph as i s sh o u l d als o b e g i v en o n t h e s e ati n g o f s pe ci al

c a t e g o ri es o f pa s sen g er s

. 7 D i sc i p l i n e an d r es p o n si bi l i t i es

. Am o n g st o t h er s u b j ec t s , em ph a si s sh o u l d b e pl a ce d

o n di s ci pl i n e an d an i n di vi du al ' s re s p o n si bi l i t i es i n rel a t i o n t o :

a

. H i s o n g o i n g c o m pet en ce a n d fi t n es s t o o p er a t e a s a c re w me mb e r w i t h s p eci a l

r e g a rd t o f l i g h t t i m e l i m i t ati o n re qui r em en t s; a n d

b

. S ec u r i t y pr o ce du r es

. 8 P a s s en ge r br i e fi n g /s a fet y d em o n st ra t i o n s

. T r ai n i n g s h o u l d b e g i v en i n t h e
p r e p ar at i o n o f p a ss en g er s f o rn o rm al an d em er g en cy s i t u ati o n s

.

**A M**  **C 2**  **O R**  **.OP S.**  **13 5** 

**. F**  **C O**  **p er**  **a to**  **r c**  **on v**  **e r**  **s i**  **o n**  **t r**  **a i**  **n i**  **n g**  **an d**  **c he**  **c k**  **i ng** 

C O U RSE S Y L L AB U S – S YS TE M P A N E L O P E RA TO R S

1 O p e r at o r c o n ve r si o n t r ain i n g f o r sy st em p ane l o p e r at o rs sh o u l d a p pr o xi m a t e t o t h at

o f pi l o t s

. 2 I f t h e fl i gh t cr e w i n cl u d es a p i l o t w i t h t h e dut i e s o f a sy st ems p a n e l o pe r at o r , h e

s h o u l d

, aft e r t r ain i n g a n d t h e i n i t i al c h e ck i n t h es e dut i es , o p e r ate a mi n i mu m

n u m be r o f se ct o rs u n de r t h e su p e rvi si o n o f a n o mi n at e d ad di t i o n al fl i gh t c re w

m em b er

. Th e mi n i mu m fi gu r es sh o u l d be s pe ci fi e d i n t h e Op e r ati o n s M anu a l an d

s h o u l d be s el ec t e d aft e r du e n o t e h a s b e en t a k en o f t h e c o m pl e xi t y o f t h e a i r cr a ft

a n d t h e ex pe ri en ce o f t h e f l i g h t cr e w me m be r

.

**G M**  **O R**  **.OP S.**  **13 5** 

**. F**  **C (**  **a) (2**  **) O**  **p er**  **a to**  **r c**  **on v**  **e r**  **s i**  **o n**  **t r**  **a i**  **n i**  **n g**  **an d**  **c he**  **c k**  **i ng** 

C O M P L E T I O N O F A N O P E RA TO R ’S C O N VE RSI ON C OU RS E

1 A n o p er at o r c o n v er si o n c o u rs e i s de em e d t o h a ve s t a rt e d w h en t h e fl yi n g t r ain i n g h a s b e gun

. T h e t h e o r et i ca l e l e men t o f t h e c o u rs e m a y b e u n d ert a ke n ah e a d o f t h e
p r a ct i c al el em en t

. 2 U n d e r c e rt ain ci rc u m st anc e s t h e c o u rs e m ay h av e st ar t e d an d r e ach e d a st a ge

w h er e , f o r u n f o r e se en re a s o n s , i t i s n o t p o s si b l e t o c o m pl e t e i t w i t h o u t a d el ay

. I n
t h e se c i r cu m st an ce s t h e o pe r at o r m ay a l l o w t h e pi l o t t o re v ert t o t h e o ri gi n a l t y pe

. 3 B e f o r e t h e re su m pt i o n o f t h e o p e ra t o r c o n v e rs i o n c o u rs e , t h e o p er at o r sh o u l d

e v alu a t e h o w mu c h o f t h e c o u r se n ee d s t o b e r e

­ c o ve r ed b e f o r e c o n t i n u i n g w i t h t h e

r e ma i n de r o f t h e c o u rs e

.

**G M**  **O R**  **.OP S.**  **13 5** 

**. F**  **C (**  **c )**  **O p**  **er a**  **to r**  **c on**  **v e**  **r s**  **i o**  **n t**  **r a**  **i n**  **i n**  **g an**  **d c**  **he c**  **k i**  **ng**

L I N E F L Y I N G U N D E R S U P E RVI SI O N

1 L i n e f l yi n g u n d e r su p er vi si o n pr o vi d es t h e o pp o r t u n i t y f o r a fl i g h t c re w me mb e r t o

c a r ry i n t o pr a ct i c e t h e p r o ce du r es an d t e ch n i q u es h e h a s b ee n m a d e f ami l i ar w i t h
d u ri n g t h e g r o u n d an d f l yi n g t r ain i n g o f an o p e r at o r c o n v er si o n c o u rs e

. Th i s i s

a c c o m pl i sh e d u n d er t h e s u p e rvi si o n o f a fl i ght cr e w m em be r s p ec i fi c all y n o mi n ate d

a n d t r ai n e d f o r t h e t a sk

. At t h e en d o f l i n e fl y i n g u n d e r su pe r vi s i o n t h e re s pe ct i veNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 88 of 136 c r e w me mb e r sh o u l d b e a bl e t o p er f o rm a sa fe an d e ff i ci en t fl i ght c o n duc t e d w i t h i n
t h e t as ks o f h i s cr e w me m be r st at i o n

. 2 A v a ri et y o f re a s o n a bl e c o m bi n at i o n s m a y exi st w i t h r e sp e ct t o :

a

. A f l i ght c re w m em b er ' s p re vi o u s ex p er i e n c e ;

b

. T h e c o m pl exi t y o f t h e ai rc r aft c o n c e rn ed ; a n d

c

. T h e t yp e o f r o u t e / r o l e /a r e a o p er at i o n s

. 2

. 1 T h e f o l l o w i n g mi n i mu m fi gu re s f o r d et ai l s t o b e fl o w n u n d er su p er vi s i o n a re
g u i d el i n e s f o r o pe r at o rs t o u s e w h en est a bl i sh i n g t h ei ri n di vi du al r e qui r em en t s:

2

. 1 .1 T u r b o j et ai r cr aft

a

. C o

­ p i l o t u n d er t aki n g f i r st o p e ra t o r c o n v er si o n c o u r s e:

i

. T o t al a cc u mu l a t e d 10 0 h o u r s o r mi n i mu m 4 0 s e ct o r s;

b

. C o

­ p i l o t u p gr a di n g t o p i l o t ­i n

­ c o m ma n d :

i

. M i n i mu m 2 0 se ct o rs w h en c o n ve rt i n g t o a n e w t y p e;

i i

. M i n i mu m 10 s ec t o r s w h en al re a d y qu al i fi e d o n t h e a e r o pl an e
t y pe

.

**A M**  **C 1**  **O R**  **.OP S.**  **14 5** 

**. F**  **C R**  **ec ur**  **re n**  **t tr**  **a i**  **n i**  **n g**  **an d**  **c h**  **ec k**  **i n**  **g**

P I L OT S

1 R e cu rr en t t r ain i n g

. R e cu rr en t t r ain i n g s h o u l d c o m p ri se :

1

. 1 G r o u n d t r a i n i n g

. 1

. 1 .1 T h e gr o u n d t r ain i n g pr o g r amm e s h o u l d i n cl u de :

a

. A i r cr a ft sy st em s ;

b

. O p e r ati o n al p r o ce du r es a n d r e qui re me n t s i n c l u di n g gr o u n d de ­ i ci n g / ant i ­i ci n g and pi l o t i n c a p aci t ati o n ; a n d

c

. A cc i d en t/ I n c i d en t an d o c cu r r en c e r evi e w

. 1

. 1 .2 K n o w l e dg e o f t h e g r o u n d t r ai n i n g sh o u l d b e v e ri fi ed b y a qu es t i o n n a i r e o r

o t h e r su i t a bl e m et h o ds

. 1

. 1 .3 W h en t h e g r o u n d t r ain i n g i s c o n d u ct e d w i t h i n 3 c al en d ar m o n t h s p ri o r t o t h e

e x pi ry o f t h e 1 2 c ale n d a r m o n t h s p er i o d

, t h e n e xt g r o u n d an d r ef re sh er
t r ain i n g s h o u l d b e c o mp l e t e d w i t h i n 1 2 c al en da r m o n t h s o f t h e o ri gi n al e x pi ry d a t e o f t h e p r evi o u s t r ain i n g

. 1

. 2 E me r gen cy an d Sa f et y E qui pm en t T r ain i n g

1

. 2 .1 E me r gen cy a n d s a fe t y e qui pm en t t ra i n i n g m ay b e c o m bi n e d w i t h em er g en cy

a n d s af et y e qui pm en t ch ec ki n g a n d sh o u l d be c o n du ct ed i n an ai rc r aft o r a

s u i t a bl e al t e rn ati v e t r ain i n g de vi ce

. 1

. 2 .2 E ve ry ye a r t h e em e rg en cy an d s af et y e qu i p me n t t r ain i n g pr o g r amm e s h o u l d

i n cl u d e t h e f o l l o w i n g :

a

. A ct u al d o n n i n g o f a l i f e j a ck et

, w h e re f i t t e d;

b

. A ct u al d o n n i n g o f pr o t e ct i v e br e ath i n g e qui pme n t

, w h e r e fi t t e d ;

c

. A ct u al h an dl i n g o f f i r e e xt i n gu i sh e rs o f

t h e t y pe u s ed ;

d

. I n st ru ct i o n o n t h e l o c ati o n a n d u s e o f al l e m er g en c y an d s a fe t y

e q u i pm en t c a rri e d o n t h e ai rc r aft ;

e

. I n st ru ct i o n o n t h e l o c at i o n a n d u se o f all t y p es o f

e xi t s; an d

f

. S ec u r i t y pr o ce du r es

. 1

. 2 .3 E ve ry 3 y e ar s t h e pr o g r amm e o f

t r a i n i n g sh o u l d i n c l u de t h e f o l l o w i n g:

a

. A ct u al o pe r ati o n o f al l t y pe s o f e xi t s;

b

. D e m o n st r ati o n o f t h e me t h o d u s ed t o o pe r at e a sl i d e w h e re f i t t e d;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 89 of 136 c

. A ct u al f i r e ­fi ght i n g u si n g e qui pm en t re p re se n t at i v e o f t h a t c a r ri e d i n
t h e a i r cr a ft o n an act u al o r si mu l at e d fi r e ;

d

. T h e ef fe ct s o f s m o k e i n an en cl o s ed a re a an d a c t u al u s e o f al l r el e v ant

e q u i pm en t i n a s i mu l a t e d s m o k e­ fi l l e d en vi r o n m en t ;

e

. A ct u al h an dl i n g o f py r o t ec h n i cs , r e al o rs i mu l at e d

, w h e re ap pl i c a bl e;

f

. D e m o n st r ati o n i n t h e u s e o f t h e l i f e

­ ra ft s w h e r e f i t t e d. I n t h e c a se o f
h el i c o pt er s i n v o l v e d i n ex t en d e d o v er w a t e r o p e r ati o n s , de m o n s t r at i o n

a n d u s e o f t h e l i fe

­ r aft s ; an d

g

. F i rst ai d

, ap p r o pr i a t e t o t h e ai rc r aft t yp e , t h e ki n d o f o p er at i o n a n d

c r e w c o m pl em en t

. 1

. 2 .4 T h e su cc es sf u l r e s o l u t i o n o f air c ra ft em er g en ci e s re qu i r e s i n t er a ct i o n b et w e en f l i ght c re w an d c a bi n /t ech n i c a l c r ew a n d e mp h as i s sh o u l d b e pl a ce d o n t h e i mp o rt an c e o f e ff ec t i v e c o

­ o rd i n ati o n an d t w o

­ w a y c o mmu n i c at i o n b et w e en

a l l c r e w m em b er s i n v ar i o u s em er g en c y si t u a t i o n s

. 1

. 2 .5 E me r gen cy a n d S af et y E qui pm en t t r a i n i n g sh o u l d i n cl u d e j o i n t pr a ct i ce i n

a i rc r aft e va cu at i o n s s o t h a t a l l w h o a re i n v o l ve d a r e a w a re o f

t h e dut i e s o t h e r

c r e w me mb e rs sh o u l d p er f o rm

. W h e n su c h pra c t i c e i s n o t p o s si bl e , c o mb i n e d
f l i ght cr e w an d ca b i n / t e ch n i c al cr e w t r ain i n g s h o u l d i n cl u d e j o i n t di s cu ssi o n o f

e m er g en c y sc en a ri o s

. 1

. 2 .6 E me r gen cy an d s af et y e qui pm en t t r ain i n g sh o u l d

, as fa r a s i s pr a ct i c ab l e , t a ke p l ac e i n c o n j u n ct i o n w i t h c a bi n /t ec h n i c al c re w u n d er g o i n g s i mi l a r
t r ain i n g w i t h e mp h a si s o n c o

­ o r di n at ed p r o ce du r es an d t w o ­w a y

c o mm u n i ca t i o n bet w e en t h e c o c kp i t an d t h e ca b i n

. 1

. 3 C r e w R e s o u rc e M an a ge me n t ( C R M )

1

. 3 .1 E l em en t s o f C R M sh o u l d b e i n t e g r ate d i n t o al l a p p r o p ri at e p h a s es o f

r e cu r r en t

t r ain i n g ; and

1

. 3 .2 A s pe ci fi c m o dul ar C R M t r ain i n g p r o gr a mm e s h o u l d be e st a bl i sh e d su c h t h at

a l l ma j o r t o pi c s o f C R M t r ain i n g a re c o v e re d o v e r a p eri o d n o t e xc ee di n g 3

y e a rs , a s f o l l o w s :

a

. H u m an e rr o r and re l i a bi l i t y , e r r o r ch ain

, e r r o r pr ev en t i o n an d
d e t e ct i o n ;

b

. O p e r at o r sa f et y c u l t u re , S O P s , o rg an i s at i o n al fa c t o r s ;

c

. S t r es s , st re ss m an a g em en t

, f ati gu e a n d v i g i l an ce ;

d

. I n f o rm ati o n ac qui si t i o n an d pr o c es si n g , s i t u ati o n a w a re n e ss , w o rk l o ad

m an a g em en t ;

e

. D e ci si o n m a ki n g ;

f

. C o m mu n i c ati o n an d c o

­ o rd i n ati o n i n si d e an d o u t si d e t h e c o ck pi t ;

g

. L e a d e rsh i p an d t e am beh a vi o u r , sy n e r gy ;

h

. A u t o m at i o n an d phi l o s o ph y o f

t h e u se o f Au t o m at i o n (i f r el ev a n t t o t h e
t y pe ) ;

i

. S p ec i fi c t y pe

­ r el at ed di f fe r en c e s; j

. C a s e b a se d s t u d i e s ;

k

. A d di t i o n al a re a s w h i c h w a r ra n t e xt r a a t t en t i o n , a s i den t i f i e d by t h e

m an a g em en t s yst em

. 1

. 3 .3 O p e r at o rs sh o u l d e st a bl i sh p r o ce du r es t o u p da t e t h ei r C R M r ec u r re n t t r a i n i n g
p r o g r amm e

. R ev i si o n o f t h e P r o gr am me sh o u l d b e c o n du ct e d o v er a p e ri o d

n o t ex c ee di n g 3 y e ar s

. Th e r ev i si o n o f t h e p r o g ra mm e sh o u l d t a ke i n t o

a c c o u n t t h e d e ­i d en t i fi ed r e su l t s o f t h e C R M a s s es sm en t s o f c re w s , an d

i n f o rm ati o n i d en t i fi e d b y t h e m an a ge men t sy st e m

. 1

. 4 A i r cr a ft /F ST D t ra i n i n g

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 90 of 136 1

. 4 .1 T h e a i r c ra ft / FS TD t r ain i n g p r o g ra mm e sh o u l d b e e st a bl i sh e d i n a w a y t h at a l l

m a j o r f ai l u r e s o f a i r cr a ft s yst em s a n d as s o ci a t e d p r o c e dur e s w i l l h av e b e en

c o v er e d i n t h e pr ec e di n g 3 y ea r p e ri o d

. 1

. 4 .2 W h en en gi n e o u t m an o eu v r es a r e ca r ri ed o u t i n a n ai rc r aft

, t h e en gi n e f ail u r e

s h o u l d b e si mu l at e d

. 1

. 4 .3 Ai rc r aft / FS T D t r ain i n g m a y b e c o m bi n e d w i t h t h e o p e r at o r pr o fi ci en cy ch ec k

. 1

. 4 .4 W h en t h e ai rc r aft / FS T D t r ain i n g i s c o n du ct ed w i t h i n 3 c al en da r m o n t h s p ri o r t o t h e ex pi ry o f t h e 12 c al en da r m o n t h s p e ri o d

, t h e n ex t a i r cr a ft /F ST D

t r ain i n g s h o u l d b e c o mp l e t e d w i t h i n 1 2 c al en da r m o n t h s o f t h e o ri gi n al e x pi ry d a t e o f t h e p r evi o u s t r ain i n g

. 2 R e cu rr en t ch e ck i n g

. R e cu rr en t ch e ck i n g sh o u l d c o m pri s e:

2

. 1 O p e r at o r pr o fi ci en c y ch ec ks

. 2

. 1 .1 A e r o p l ane s

. 2

. 1 .1 .1 W h er e ap pl i c a bl e , o p er a t o r pr o fi ci en c y ch ec ks sh o u l d i n cl u d e t h e f o l l o w i n g

m an o eu vr e s:

a

. R e j e ct e d t ak e

­ o f f w h e n a F l i ght Si mu l a t o r i s av a i l a bl e t o re p re se n t t h at

s p e ci f i c a e r o pl an e , o t h e r w i se t o u ch d ri l l s o n l y;

b

. T a ke

­ o ff w i t h en gi n e f ail u r e b et w e en V 1 a n d V 2 o r a s s o o n a s s af et y

c o n s i d e r ati o n s p er mi t ;

c

. P r e ci si o n i n st ru m en t a p p r o a ch t o mi n i m a w i t h

, i n t h e c as e o f mu l t i ­

e n gi n e a er o p l a n e s , o n e e n g i n e i n o p e ra t i v e ;

d

. N o n

­ pr e ci s i o n a p p r o ach t o m i n i m a ;

e

. M i ss e d a pp r o a ch o n i n st r u m en t s f r o m mi n i m a w i t h

, i n t h e c as e o f

m u l t i

­ en gi n e a er o p l a n e s , o n e e n g i n e i n o p e ra t i v e ; an d

f

. L a n di n g w i t h o n e en gi n e i n o pe r ati v e

. F o r si n g l e­ en gi n e ae r o pl an es a
p r a ct i ce f o r ce d l an di n g i s r e qui r ed

. 2

. 1 .1 .2 W h en e n g i n e o u t m an o eu v r es ar e c a rr i e d o u t i n an ae r o pl an e , t h e en gi n e f a i l u re s h o u l d b e si m u l at ed

. 2

. 1 .1 .3 O n c e e v er y 12 m o n t h s , t h e ch ec ks p re sc ri be d i n su b

­ pa r a gr a ph 2

. 1 .1 .1

a b o v e m ay b e c o mb i n e d w i t h t h e p r o f i c i en cy ch ec k f o r t h e r ev al i d a t i o n o r

r en e w al o f t h e ai r cr aft cl as s o rt y p e r ati n g

. 2

. 1 .1 .4 F o r a pi l o t o p er at i n g V FR o n l y , t h e ch ec ks p r e sc ri be d i n su b

­ p ar a gr a ph s 2

. 1 .1 .1

. c

. t o e

. a b o v e ma y b e o mi t t e d ex ce pt f o r a n a pp r o a ch an d g o

­ ar o u n d

i n a mu l t i

­ en gi n e a e r o pl an e w i t h o n e en g i n e i n o p e r at i v e

. 2

. 1 .1 .5 O p e r at o r p r o fi ci en cy c h e ck s sh o u l d b e c o n du ct e d b y a t yp e r at i n g e xa mi n er ( T RE )

, a cl a ss r ati n g ex am i n e r ( C R E ) o r a sy n t h et i c f l i ght ex am i n er (S FE )

, a s

a p p l i ca bl e

. 2

. 1 .2 H el i c o pt er s

. 2

. 1 .2 .1 W h er e a p pl i c ab l e , p r o f i ci en cy ch ec ks sh o u l d i n c l u de t h e f o l l o w i n g

a b n o rm al /e me r ge n c y p r o c e du re s:

a

. E n gi n e f i r e ;

b

. F u sel a g e fi re ;

c

. E me r gen cy o pe r ati o n o f u n de r c ar ri a ge ;

d

. F u el du mp i n g;

e

. E n gi n e Fa i l u re an d re l i ght ;

f

. H yd r aul i c f ail u r e ;

g

. E l e ct r i c al f ai l u re ;

h

. E n gi n e f ai l u r e d u ri n g t ak e

­ o f f b ef o r e d eci si o n p o i n t ;

i

. E n gi n e f ai l u r e d u ri n g t ak e

­ o f f a ft er de ci si o n p o i n t ;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 91 of 136 j

. E n gi n e f ai l u r e d u ri n g l an di n g be f o r e d ec i s i o n po i n t ;

k

. E n gi n e f ai l u r e d u ri n g l an di n g aft e r de ci si o n p o i n t ;

l

. F l i gh t an d en gi n e c o n t r o l sy st em m alf u n c t i o n s;

m

. R e c o ve ry f r o m u n u su al att i t u de s ;

n

. L a n di n g w i t h o n e o r m o r e en gi n e ( s) i n o p er a t i ve ;

o

. I M C aut o ­r o t ati o n t ec h n i qu es ;

p

. A u t o ­r o t a t i o n t o a de si gn at e d a re a ;

q

. P i l o t i n c a p ac i t ati o n ;

r

. D i re ct i o n al c o n t r o l f a i l u re s an d m al fu n ct i o n s ;

s

. S et t l i n g w i t h p o w e r; an d

t

. L o s s o f t ail r o t o r ef fe ct i v en e ss

. 2

. 1 .2 .2 F o r p i l o t s r e qui r ed t o e n g a g e i n I F R o p e r ati o n s p r o fi ci en cy ch e ck s i n cl u d e
t h e f o l l o w i n g a d di t i o n al a bn o r ma l / em e rg en cy p r o c ed u r es :

a

. P r e ci si o n i n st ru m en t a p p r o a ch t o mi n i m a w i t h

, i n t h e c as e o f mu l t i ­

e n gi n e h el i c o pt e rs , a s i mu l a t e d f ail u r e o f o n e e n gi n e;

b

. G o

­ ar o u n d o n i n st r u m en t s fr o m mi n i m a w i t h

, i n t h e c a se o f mu l t i ­

e n gi n e h el i c o pt e rs , a s i mu l a t e d f ail u r e o f o n e e n gi n e;

c

. N o n pr ec i si o n a p pr o a ch t o mi n i m a;

d

. L a n di n g w i t h a si mu l ate d f ai l u r e o f o n e o r m o re en gi n es ; a n d

e

. W h er e ap p r o pr i a t e t o t h e h e l i c o p t e r t y p e , a pp r o a ch w i t h f l i ght c o n t r o l

s y st e m /fl i g h t di re ct o r s ys t e m m al fu n ct i o n s , f l i ght i n s t ru me n t an d

n a vi ga t i o n e qu i p me n t f ail u r es

. 2

. 1 .2 .3 B e f o r e a fl i gh t c re w m em b er w i t h o u t a v a l i d i n st ru m en t r ati n g i s a l l o w ed t o

o p e r at e V M C a t n i ght

, h e sh o u l d be r eq u i re d t o u n de r g o a pr o fi ci en c y ch ec k

a t n i ght

. T h e re a ft er , e a ch s ec o n d pr o fi ci en c y ch ec k sh o u l d b e c o n duc t e d at

n i gh t

. 2

. 2 E me r gen cy a n d s af et y eq u i pm en t ch ec ks

. Th e i t e ms t o be ch ec ke d sh o u l d b e t h o s e f o r w h i ch t r ain i n g h a s b ee n ca r ri ed o u t i n ac c o r d an c e w i t h su b ­p a r ag r a ph 1 .2 a b o ve

. 2

. 3 L i n e c h e ck s

. 2

. 3 .1 L i n e ch ec ks sh o u l d est a bl i sh t h e a bi l i t y t o pe rf o r m s at i s f act o ri l y a c o mp l et e l i n e o p er a t i o n i n cl u d i n g p r e­ fl i gh t a n d p o st ­f l i g h t p r o c e dur e s a n d u s e o f t h e

e q u i pm en t p r o vi de d

, a s s pe ci fi ed i n t h e O pe r ati o n s M a n u al

. 2

. 3 .2 T h e fl i ght cr e w sh o u l d b e as se ss e d o n t h ei r C R M s ki l l s i n ac c o rd an c e w i t h a

m et h o d o l o gy pu bl i sh e d i n t h e Op e ra t i o n s M a n u al

. Th e pu rp o s e o f su ch

a s s es sm en t i s t o :

a

. P r o vi d e f ee d b ac k t o t h e c re w c o l l ect i v el y an d i n di vi du all y a n d se rv e
t o i d en t i fy r et r ain i n g ; a n d

b

. B e u s e d t o i mp r o ve t h e C R M t r ai n i n g sy st em

. 2

. 3 .3 C R M a s se ss me n t al o n e sh o u l d n o t b e u s e d as a r e a s o n f o r a f ail u r e o f t h e l i n e c h e ck

. 2

. 3 .4 W h en pi l o t s a r e as si gn ed du t i es a s p i l o t fl yi n g an d pi l o t n o n

­ fl y i n g t h ey

s h o u l d b e ch ec k ed i n b o t h f u n ct i o n s

. 2

. 3 .5 L i n e c h e ck s sh o u l d b e c o mp l e t e d i n an ai rc r aft

. 2

. 3 .6 L i n e ch ec ks s h o u l d b e c o n duc t e d b y a pi l o t ­i n ­c o mm an d n o mi n a t e d b y t h e

o p e r at o r

. Th e p er s o n c o n du ct i n g t h e l i n e ch ec k

, w h o i s d es c ri be d i n 4 .5 .2
b e l o w , sh o u l d o ccu p y an o bs e rv er ’ s s e at w h e r e i n s t a l l ed

. H i s C R M

a s s es sm en t s sh o u l d s o l e l y b e b a se d o n o bs er va t i o n s ma d e du ri n g t h e i n i t i al
b r i e fi n g , c a bi n bri e fi n g , c o ck pi t br i e fi n g a n d t h o s e ph as es w h er e h e o ccu pi e s
t h e o b s er ve r ’ s se at

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 92 of 136 2

. 3 .6 .1 F o r a e r o pl an es , i n t h e c as e o f l o n g h aul o p e r a t i o n s w h er e a d di t i o n al

o p e r at i n g fl i gh t cr e w ar e c a rri e d

, t h e p er s o n m ay fu l fi l t h e fu n ct i o n o f a

c ru i s e r el i e f pi l o t a n d sh o u l d n o t o cc u p y ei t h e r pi l o t ’ s s e at du ri n g t ak e

­ o f f

, d e p a rt u re , i n i t i al c ru i s e, de sc en t

, a pp r o a ch and l a n d i n g

. 2

. 3 .7 W h er e a pi l o t i s re qu i r e d t o o p er at e as pi l o t fl yi n g an d pi l o t n o n ­fl yi n g , h e

s h o u l d b e ch ec ke d o n o n e se ct o r a s pi l o t f l yi n g an d o n an o t h e r se ct o r a s
p i l o t n o n ­f l yi n g

. H o w e ve r , w h e r e a n o pe r at o r ’ s p r o ce du r es re qui r e i n t e g r at ed fl i gh t pr e pa r ati o n , i n t e g ra t e d c o c kp i t i n i t i ali sa t i o n an d t h at ea ch

p i l o t p er f o r ms b o t h fl yi n g a n d n o n

­ fl y i n g dut i es o n t h e s am e se ct o r , t h en
t h e l i n e ch ec k m ay b e p er f o rm ed o n a si n gl e se ct o r

. 2

. 4 W h en t h e o p e r at o r p r o fi ci en cy ch ec k

, l i n e ch ec k o r em e rg en cy a n d s a fe t y e qui pm en t

c h e ck a re u n de rt ak en w i t h i n t h e fi n al 3 c al en d ar m o n t h s o f v ali di t y o f a p re vi o u s

c h e ck

, t h e p eri o d o f v ali di t y o f t h e su b se qu en t ch e ck sh o u l d be c o u n t ed f r o m t h e

e x pi ry da t e o f t h e p re vi o u s c h ec k

. 2

. 5 I n t h e c a se o f si n gl e pi l o t o pe r ati o n s w i t h h el i c o p t e rs , t h e r e cu r r en t ch ec ks re f er re d

t o i n p a ra g r a phs 2 .1

, 2 .2 an d 2 .3 a b o ve sh o u l d b e p e rf o rm e d i n t h e si n gl e pi l o t r o l e

o n a p ar t i c u l arh el i c o pt ert y p e i n an e n vi r o n me n t r e pr es en t a t i v e o f

t h e o p er at i o n

. 3 P i l o t i n c a p ac i t ati o n t r ain i n g

3

. 1 P r o c e dur e s sh o u l d b e est a bl i sh e d t o t r ain f l i ght c re w t o r ec o gni s e a n d h a n d l e pi l o t

i n c a pa ci t a t i o n

. Th i s t ra i n i n g sh o u l d b e c o n d u c t e d ev e ry ye a r an d c an f o r m pa rt o f

o t h e r r e cu r r en t t r ain i n g

. I t sh o u l d t a ke t h e f o rm o f c l as sr o o m i n st ru c t i o n , di scu s si o n

o r vi de o o r o t h e rs i mi l a r m e an s

. 3

. 2 I f a Fl i gh t Si m u l at o r i s av ai l a b l e f o r t h e t y p e o f ai r cr a ft o p e r ate d

, pr a ct i c al t r a i n i n g

o n pi l o t i n c a pa ci t a t i o n s h o u l d b e c ar ri ed o u t at i n t er v al s n o t ex ce e di n g 3 y ea r s

. 4 P e r s o n n el p r o vi di n g t r ai n i n g an d c h e cki n g

. T r ain i n g an d ch ec ki n g s h o u l d b e p r o vi d e d by t h e f o l l o w i n g p er s o n n el :

4

. 1 G r o u n d a n d r e fr es h e r t r ain i n g – by s u i t a bl y qua l i fi e d pe r s o n n el ;

4

. 2 F l yi n g t ra i n i n g ­ b y a F l i ght I n st ru ct o r ( FI )

, T y pe R ati n g I n s t ru ct o r (T RI ) o r C l as s R a t i n g I n st ru ct o r ( C R I ) o r , i n t h e c as e o f t h e FST D c o n t en t

, a Sy n t h e t i c Fl i g h t

I n st ru ct o r (S FI )

, pr o vi di n g t h at t h e F I

, TR I

, C R I o r S FI s ati s fi e s t h e o p er at o r ' s

e x p eri en ce a n d kn o w l e dg e r e qui re men t s su ff i c i e n t t o i n st ru ct o n t h e i t em s sp e ci f i e d

i n p ar a gr a ph s 1 .1 .1

. a

. an d b

. a b o ve ;

4

. 3

. E me r gen cy an d s af et y eq u i pm en t t r a i n i n g – b y su i t ab l y q u a l i f i e d p e rs o n n e l ; an d

4

. 4 C r e w R e s o u rc e M an a ge me n t ( C R M ):

4

. 4 .1 I n t e g r ati o n o f C R M el em en t s i n t o all t h e ph ase s o f t h e r ec u r re n t t ra i n i n g ­ b y all t h e pe rs o n n el c o n du ct i n g re cu rr en t t r a i n i n g

. T h e o pe r at o r sh o u l d

e n s u r e t h at a l l pe r s o n n el c o n duc t i n g re cu rr en t t r ain i n g a r e s u i t a bl y qu al i fi e d

t o i n t e g ra t e e l e me n t s o f C R M i n t o t h i s t r ain i n g;

4

. 4 .2 M o d u l a r C R M t r ain i n g – by a t l e ast o n e C R M t ra i n e r w h o ma y b e as si st e d b y

e x p ert s i n o r d ert o a d d re ss s p ec i fi c a re a s

. 4

. 5 R e cu rr en t ch e ck i n g sh o u l d b e c o n du ct e d by t h e f o l l o w i n g pe r s o n n el :

4

. 5 .1 O p e r at o r p r o f i c i en cy ch ec k – by a Ty pe R at i n g E xa mi n e r ( T RE)

, C l a s s R at i n g E x ami n e r ( C RE ) o r , i f t h e ch ec k i s c o n d u ct e d i n a FS T D

, a T RE

, C R E o r a S yn t h et i c Fl i ght E x ami n e r ( SF E )

, t r ain e d i n C R M c o n ce pt s an d t h e

a s s es sm en t o f C R M s ki l l s ;

4

. 5 .2 L i n e ch e ck s – by su i t a bl y q u ali fi e d pi l o t s ­i n

­ c o mm an d n o m i n at ed b y t h e

o p e r at o r , t r ai n e d i n C R M c o n c ep t s an d t h e a s se s sm en t o f C R M s ki l l s ;

4

. 5 .3 E me r gen cy an d s af et y eq u i pm en t ch e cki n g – b y su i t a bl y qu al i fi e d

p e r s o n n el

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 93 of 136 **A M**  **C 2**  **O R**  **.OP S.**  **14 5** 

**. F**  **C R**  **ec ur**  **re n**  **t tr**  **a i**  **n i**  **n g**  **an d**  **c h**  **ec k**  **i n**  **g**

W A TE R SU RVI VA LT RA I N I N G ­ H E L I C O PT E R S

1 W h er e l i f e­ r aft s a re fi t t e d f o r ext en d ed o v er w a t er o p er at i o n s ( su c h a s S e a P i l o t

t r ans f er ; o f fs h o r e o p er at i o n ; r eg u l ar , o r sch e dul e d

, c o ast t o c o a st o v e r w at er

o p e r at i o n s )

, a c o m p r eh e n si ve w et dri l l t o c o v e r a l l d i t c h i n g p r o ce du r es s h o u l d b e
p r a ct i se d b y a i r cr a ft c r e w s

. Th i s w et d ri l l i s t o i n c l u de

, a s a p p r o pri a t e , p ra ct i c e o f

t h e a ct u al d o n n i n g an d i n fl at i o n o f a l i fe

­ j a ck et

, t o ge t h e r w i t h a de m o n st r a t i o n o r f i l m o f t h e i n f l a t i o n o f l i f e ­r aft s

. C r ew s sh o u l d b o a r d t h e s am e ( o r si mi l a r ) l i fe

­ r aft s f r o m t h e w at e r w h i l st w e a ri n g a l i f e

­ j ac k et

. T r ain i n g sh o u l d i n c l u de t h e u se o f all

s u r vi va l e qui pm en t c a rr i e d o n b o ar d l i fe

­ r aft s a n d an y a d di t i o n al su rvi v al e qui pm en t

c a r ri ed s e p ar at el y o n b o ar d t h e ai r cr aft

. 2 C o n si de r ati o n s h o u l d b e gi v en t o t h e p r o v i si o n o f fu r t h er s pe ci al i st t r ai n i n g su c h as

u n d er w at e r es c a pe t ra i n i n g

. N o t e : W et pr a ct i ce d ri l l sh o u l d al w a ys be gi ve n i n i n i t i al t r ain i n g u n l es s t h e c re w m em b er

c o n c e rn e d h as r e ce i v ed s i mi l a rt r a i n i n g p r o v i de d by an o t h e r o p er at o r

.

**A M**  **C 3**  **O R**  **.OP S.**  **14 5** 

**. F**  **C R**  **ec ur**  **re n**  **t tr**  **a i**  **n i**  **n g**  **an d**  **c h**  **ec k**  **i n**  **g**

S YS TE M P A N E L O P E RA TO RS

1 T h e r ecu r ren t t ra i n i n g an d ch e ck i n g f o r S yst e m P an el Op e ra t o r s sh o u l d m e et t h e

r e qu i r em en t s f o r p i l o t s a n d an y a d di t i o n al spe ci fi c d u t i es , o m i t t i n g t h o s e i t em s t h at
d o n o t a p pl y t o S ys t e m P an el O pe r at o rs

. 2 R e cu rr en t t r ain i n g a n d ch e c ki n g f o r Sy st em P an el O p er a t o r s sh o u l d

, w h en e ve r
p o s si bl e , t a k e pl ac e c o n cu r r en t l y w i t h a pi l o t u n d er g o i n g r ec u r r en t t r ain i n g an d

c h e ck i n g

. 3 A l i n e c h e ck sh o u l d b e c o n du ct e d b y a pi l o t ­i n

­ c o m ma n d o r b y a s ys t e m p a n el

o p e r at o r n o mi n a t e d b y t h e o p er at o r , i n a cc o r da n ce w i t h n ati o n al ru l e s , i f a p pl i c ab l e

.

**G M**  **O R**  **.OP S.**  **14 5** 

**. F**  **C R**  **ec ur**  **re n**  **t tr**  **a i**  **n i**  **n g**  **an d**  **c h**  **ec k**  **i n**  **g**

1 L i n e ch e ck s , r o u t e an d ae r o dr o m e c o m pe t e n cy an d r ec en t e x pe ri en ce r e qui r em en t s

a r e i n t en de d t o en su re t h e c re w me m be r ’s a bi l i t y t o o pe r at e e ff i ci en t l y u n de rn o rm al

c o n di t i o n s , w h e re a s o t h e r ch e ck s an d em er g en cy an d s af et y e qu i p me n t t r ain i n g ar e
p r i m ar i l y i n t en de d t o pr e p ar e t h e c re w m em b er f o r ab n o r m al /e me r ge n c y
p r o c ed u r es

. 2 T h e l i n e ch ec k i s p er f o r me d i n t h e ai r cr a ft

. Al l o t h e r t r ai n i n g an d ch ec ki n g s h o u l d be

p e r f o r me d i n t h e a i r cr a ft o f t h e s am e t y pe , an FS T D

, an ap p r o v e d f l i ght si mu l at o r,

o r i n t h e c as e o f em er g en cy an d s af et y e qui p men t t r ai n i n g , i n a r ep r es en t at i v e
t r ain i n g d evi ce

. Th e t y pe o f e qui pm en t u se d f o r t r ai n i n g a n d ch e ck i n g sh o u l d b e

r e p re s en t ati ve o f t h e i n st ru m en t a t i o n , e qui pm en t a n d l ay o u t o f t h e a i r cr a ft t y pe

o p e r at e d by t h e f l i g h t cr e w me m be r

. 3 L i n e C h e ck s

3

. 1 T h e l i n e ch e ck i s c o n si d er e d a p art i cu l arl y i m p o rt ant fa ct o r i n t h e d ev el o p men t

, m ai n t en anc e a n d re fi n em en t o f h i gh o pe r ati n g s t a n d a r ds

, an d ca n p r o vi d e t h e

o p e r at o r w i t h a v alu a bl e i n di c ati o n o f t h e u se fu l n e ss o f h i s t ra i n i n g p o l i c y a n d

m et h o d s

. L i n e ch ec ks ar e a t es t o f a f l i ght c re w m em b er ’ s a bi l i t y t o p er f o rm a

c o m pl et e l i n e o pe r ati o n , i n cl u di n g pr e f l i ght a n d p o st fl i gh t p r o ce du re s an d u s e o f

t h e e qui p men t pr o vi d ed

, a n d an o p p o rt u n i t y fo r a n o v er a l l a ss es sm en t o f h i s a bi l i t y
t o p er f o r m t h e d u t i es re qu i r e d a s s p ec i fi e d i n t h e O pe r ati o n s M anu al

. Th e r o u t e

c h o s en sh o u l d b e s u ch a s t o gi v e a d e qu at e re p r es en t at i o n o f t h e s c o p e o f a pi l o t ’s

n o rm al o p e r ati o n s

. W h en w e ath er c o n d i t i o n s p re cl u d e a m anu al l an di n g , an

a u t o m ati c l an di n g i s ac c ep t a b l e

. Th e l i n e c h e ck i s n o t i n t en d e d t o d et erm i n e

c o m pe t e n c e o n a n y p a rt i cu l a r r o u t e

. Th e p i l o t ­i n

­ c o m ma n d

, o r a n y p i l o t w h o m a y be

r e qu i r e d t o re l i e v e t h e pi l o t

­ i n

­ c o m m an d

, sh o u l d al s o d em o n st r at e h i s ab i l i t y t o

‘ m an a g e ’ t h e o pe r ati o n an d t ak e a p pr o p ri at e co m m an d d eci si o n s

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 94 of 136 4 P r o fi ci en cy T r ain i n g an d C h ec ki n g

4

. 1 W h en a n FS T D i s u s e d

, t h e o p p o rt u n i t y s h o u l d b e t ak en , w h e r e p o ssi bl e , t o u s e L i n e O r i en t e d F l yi n g T r ain i n g ( L O F T)

. 4

. 2 P r o fi ci en cy t r ain i n g an d ch e cki n g f o r Sy st e m P an el Op e r at o rs sh o u l d

, w h e re
p r a ct i c ab l e , t a ke pl ac e at t h e s am e t i m e a pi l o t i s u n d er g o i n g pr o fi ci en c y t r ai n i n g

a n d ch ec ki n g

. 5 U s e o f Fl i gh t S i mu l a t i o n T r ain i n g D e vi ce s ( FS TD ) t r ain i n g

. 5

. 1 T r ain i n g an d ch ec ki n g p r o v i d e s an o p p o r t u n i t y f o r t h e p r ac t i c e o f

a b n o rm al /e me r ge n c y p r o ce du r es w h i ch r ar el y a ri se i n n o rm al o pe r ati o n s an d i s a
p a r t o f a st ru c t u r e d pr o g ra mm e o f re cu rr en t t r ain i n g

. Th i s sh o u l d b e c a rri e d o u t i n

a n F ST D w h en e ve r p o ss i b l e

. 5

. 2 H el i c o pt er s

. 5

. 2 .1 W h er e t h e re i s a Fl i ght M anu al l i mi t a t i o n o n t h e u se o f ce rt ai n em e rg en cy
p o w e r r at i n g s , p r o ce du re s t o p er mi t r e ali st i c e n gi n e­ f ail u r e t r ain i n g an d
d e m o n st ra t i o n o f c o m p et en c e , w i t h o u t a ct u a l u s e o f t h e em er g en c y p o w e r

r a t i n g s, sh o u l d b e d ev el o p ed i n c o n j u n c t i o n w i t h t h e ai rc r aft m anu fa ct u r er

a n d i n c l u de d i n t h e ai rc r aft f l i ght m anu al

. 5

. 2 .2 W h er e t h e e me r ge n c y dr i l l s r e qui r e act i o n by t h e n o n

­ h a n d l i n g pi l o t

, t h e

c h e ck s h o u l d a d di t i o n all y c o v e r kn o w l e dg e o f

t h es e d ri l l s

. 5

. 2 .3 B e ca u s e o f t h e u n a cc e pt a bl e r i s k w h en s i mu l a t i n g em er g en c i e s su c h as

r o t o r f ai l u re , i ci n g p r o bl em s , c e rt ain t y p es o f en gi n e ( s) ( e

. g

. dur i n g

c o n t i n u e d t a ke

­ o ff o r g o

­ ar o u n d

, t o t al h y dr aul i c f ai l u re et c

. )

, o r b ec au s e o f

e n v i r o n m en t al c o n si d er a t i o n s a ss o ci at e d w i t h s o me em er g en c i e s ( e

. g

. fu el
d u m pi n g ) t h e se em er g en ci e s s h o u l d pr ef e ra bl y b e c o ve r ed i n a n F ST D

. I f n o F S T D i s a v ail a bl e t h e se em er g en c i e s m ay b e co v e r ed i n t h e h el i c o pt e r u si n g

a s a fe ai r b o rn e s i mu l a t i o n , b ea ri n g i n mi n d t h e ef fe ct o f an y su b se qu en t
f a i l u re , an d di scu s si o n o n t h e gr o u n d

. 6 T h e o p e r at o r pr o fi ci en c y ch ec k m a y b e c o mb i n e d w i t h t h e a n n u al t y p e o r cl as s

r a t i n g o r i n st r u m en t r at i n g pr o fi ci en c y ch ec ks i n a c c o rd an c e w i t h P a rt F C L

. I n t h i s

c a s e a c o mb i n ed ch ec k re p o rt m a y be u s e d

, de t ail s o f w h i ch s h o u l d b e c o n t ain ed i n
t h e O p er at i o n s M anu al

.

**A M**  **C 1**  **O R**  **.OP S.**  **15 5** 

**. F**  **C O**  **p er**  **a t**  **i o**  **n o**  **n m**  **o re**  **t ha**  **n o**  **ne t**  **y p**  **e o**  **r va**  **r i**  **an t** 

1 A e r o p l ane s

. 1

. 1 W h en a fl i ght cr e w me mb e r o p e ra t e s m o re t h an o n e ae r o pl an e cl a ss , t yp e o r

v a ri an t

, t h e o p e r at o r sh o u l d en su re t h at t h e f l i ght c re w m em b er d o e s n o t o p er a t e

m o r e t h an:

a

. T h r e e pi st o n e n g i n e ae r o pl an e t y p es o r v ar i a n t s ; o r

b

. T h r e e t u r b o

­ pr o p el l e r a er o pl an e t y p es o r v ar i ant s ; o r

c

. O n e t u r b o

­ p r o p el l e r ae r o pl an e t yp e o r v ar i ant an d o n e pi s t o n en gi n e

a e r o pl an e t y p e o r v ar i a n t ; o r

d

. O n e t u r b o

­ pr o p el l e r a er o p l a n e t y pe o r v ar i ant an d any ae r o pl an e w i t h i n a
p a r t i c u l arc l a ss

. 1

. 2 W h en a fl i ght cr e w me m be r o p e ra t e s m o re t h an o n e a e r o p l ane t y pe o r v ari an t w i t h i n

o n e o r m o r e l i c en c e e n d o r se men t a s d e fi n e d b y P ar t

­ F C L an d a s s o ci a t e d pr o c ed u r es f o rt y p e – m u l t i pi l o t

, an o pe r at o r sh o u l d e n su r e t h at :

a

. T h e mi n i mu m fl i g h t cr e w c o m pl em en t s pe ci fi e d i n t h e O p er at i o n s M a n u al i s
t h e s am e f o r e ach t yp e o rv a ri ant t o b e o p e ra t e d ;

b

. A f l i ght c r e w me m be r d o e s n o t o p e r ate m o re t h an t w o a e r o pl an e t y pe s o r

v a ri an t s f o r w h i ch a se p a ra t e l i c en c e en d o rs em en t i s re qu i r e d ; an dNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 95 of 136 c

. O n l y a er o pl an e s w i t h i n o n e l i c en c e en d o rs eme n t a r e fl o w n i n a n y o n e f l i ght
d u t y p e ri o d u n l es s t h e o pe r at o r h a s e st ab l i sh ed p r o c e du re s t o e n su r e

a d e qu at e t i m e f o r p re p a ra t i o n

. 1

. 3 W h en a fl i gh t c re w m em b er o p er at es m o r e t h a n o n e a e r o p l ane t y pe o r v a ri ant l i st e d

i n P a rt

­ F C L an d a ss o ci at e d pr o c ed u r es f o r t y pe

­ si n gl e pi l o t an d t y p e­ mu l t i pi l o t

, but

n o t w i t h i n a s i n gl e l i c en ce e n d o r se men t

, an o pe r at o rs h o u l d c o m pl y w i t h :

a

. Su bp ara gra ph 1.2 ab o ve; and

b

. S u b p a ra g r ap h 1

. 4 b el o w

. 1

. 4 W h en a fl i ght c r e w me mb e r o p er at e s m o r e t h a n o n e a er o pl an e t y p e o r v a ri ant an d

a s s o ci at ed p r o c e du re s f o r t y pe ­m u l t i pi l o t

, b u t n o t w i t h i n a s i n gl e l i cen c e

e n d o r s em en t

, t h e o p er at o rs h o u l d c o m pl y w i t h t h e f o l l o w i n g :

a

. S u b p a ra g r ap h 1

. 2 a b o v e ;

b

. B e f o r e e xe rc i si n g t h e p ri vi l e ge s o f 2 l i c en ce e n d o r s em en t s:

i

. F l i gh t c re w m em be rs sh o u l d h av e c o m pl et e d t w o c o n se cu t i v e o pe r at o r
p r o fi ci en c y ch e ck s an d sh o u l d h av e 5 00 h o u rs i n t h e r el e v ant cr e w
p o s i t i o n i n c o m me rc i a l ai r t r a n s p o rt o pe ra t i o n s w i t h t h e s am e

o p e r at o r

. i i

. I n t h e c as e o f a p i l o t h a vi n g e xp e ri en c e w i t h an o p er at o r an d

e x er ci si n g t h e pr i vi l e g es o f 2 l i c en ce en d o rse m en t s , a n d t h en bei n g
p r o m o t e d t o c o mm an d w i t h t h e s am e o pe r at o r o n o n e o f t h o s e t yp e s , t h e r eq u i re d mi n i mu m e x pe ri en c e a s pi l o t ­i n ­c o mm an d i s 6 m o n t h s

a n d 3 00 h o u r s , an d t h e pi l o t s h o u l d h a ve co m p l et e d 2 c o n se cu t i v e

o p e r at o r pr o fi ci e n c y ch ec ks b ef o re a g ain be i n g e l i gi bl e t o e xe r ci s e 2
l i c en c e en d o rs em en t s

.

c

. B e f o r e c o m men ci n g t r ai n i n g f o r a n d o p e r ati o n o f an o t h er t y p e o r v a ri ant

, f l i ght cr e w m em b er s sh o u l d h av e c o m pl et e d 3 m o n t h s an d 15 0 h o u rs fl y i n g

o n t h e b a se ae r o pl an e w h i ch s h o u l d i n c l u de at l e a st o n e pr o fi ci en c y ch ec k

. d

. A ft er c o mp l et i o n o f t h e i n i t i al l i n e ch e ck o n t h e n e w t y pe , 50 h o u r s fl y i n g o r 2 0 se ct o rs s h o u l d b e a ch i ev e d s o l el y o n ae r o pl a n es o f

t h e n e w t y p e r ati n g

.

e

. R e c en t ex p e ri e n c e re qu i r em en t s es t a bl i sh e d i n P ar t F C L an d a pp r o ve d i n

a c c o rd an c e w i t h P a rt ­21

, i f a pp l i ca bl e , f o r e ach t y p e o p er a t e d

. f

. T h e pe ri o d w i t h i n

w h i ch l i n e f l y i n g ex p er i e n c e i s re qu i r e d o n ea c h t y p e sh o u l d b e s pe ci fi ed i n
t h e O p er at i o n s M anu al

. g

. W h en cr e di t s ar e e st a bl i sh e d a n d a p pr o v e d i n a c c o rd an c e w i t h P a rt ­21 f o rt h e

r e l e v ant t y p e o r v a ri ant

, t h i s s h o u l d b e r ef l ec t e d i n t h e t ra i n i n g r e qui r ed i n O R

. O P S

. 14 5

. F C an d :

i

. O R

. O P S

. 14 5 ( b ) r eq u i re s t w o o pe r at o r p r o fi c i e n c y ch e ck s e ve ry ye a r

. W h en

c r e di t i s a p p r o v e d i n a cc o r d anc e w i t h P a rt ­2 1 f o r o p e r at o r p r o fi c i e n c y ch e ck s
t o al t e rn at e b et w e en t h e t w o t yp e s , e ach o p er at o r pr o fi ci en c y c h e ck

r e v ali d at es t h e o p e ra t o r pr o fi ci en c y ch ec k f o r t h e o t h e r t y pe

. T h e o pe r at o r
p r o fi ci en c y ch ec k m ay be c o m bi n e d w i t h t h e p r o f i ci en cy c h e ck s f o r

r e v ali d ati o n o r r en e w al o f t h e a er o pl a n e t y pe r a t i n g o r t h e i n st ru m en t r ati n g i n ac c o rd an c e w i t h P a rt F C L

. i i

. O R

. O P S

. 14 5 (c ) re qu i r es o n e l i n e ch ec k e ve r y y e ar

. W h en cr e di t i s a pp r o ve d

i n a c c o rd an c e f o r P a rt ­2 1 f o r l i n e ch ec ks t o a l t ern at e b et w ee n t yp e s o r

v a ri an t s , e a ch l i n e c h e ck r e va l i d at es t h e l i n e ch ec k f o r t h e o t h e r t y p e o r

v a ri an t

. h

. A n n u al em er g en c y an d s a fe t y eq u i pm en t t r ain i n g a n d ch ec ki n g s h o u l d c o v er

a l l r e qui r em en t s f o re a ch t y p e

. 2 H el i c o pt er s

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 96 of 136 2

. 1 I f a fl i ght cr e w me m be r o p e r ate s m o re t h an o n e t y p e o r v a ri ant t h e f o l l o w i n g
p r o vi si o n s sh o u l d be m et :

a

. T h e r ec en cy r eq u i re men t s a n d t h e r e qui r em en t s f o r r ec u r re n t t r ain i n g a n d

c h e ck i n g sh o u l d b e m et an d c o n f i r me d pr i o r t o c o mm e rci a l a i r t r an sp o rt

o p e r at i o n s o n a n y t y p e , an d t h e mi n i mu m n u m be r o f fl i ght s o n e ach t yp e

w i t h i n a t h r ee m o n t h p er i o d sp e ci f i e d i n t h e Op e r ati o n s M anu al ;

b

. O R

. O P S

. 14 5 r e qui re m en t s w i t h re g a rd t o r e cu rr en t t r ain i n g;

c

. W h en a p pr o v e d i n a c c o r d an ce w i t h P a r t

­ 21

, t h e r e qui re men t s o f O R

. O P S .1 45

w i t h r e g ar d t o p r o fi c i en cy ch ec ks m ay b e m et b y a 6 m o n t h l y c h e ck o n an y o n e
t y pe o r v a ri ant o p e r ate d

. H o w e v er , a p r o fi c i e n c y ch ec k o n e a ch t y p e o r va ri an t

o p e r at e d sh o u l d be c o mp l e t e d e ve ry 1 2 m o n t h s ;

d

. F o r h e l i c o p t e rs w i t h a m a xi mu m c er t i f i c at e d t a k e

­ o f f m a ss ( M C T O M ) ex ce e di n g 5

. 70 0 k g , o r w i t h a m a xi m u m a p pr o v ed p a s se n g e r s e ati n g c o n fi gu r ati o n ( M A P S C ) o f m o re t h an 1 9 :

i

. T h e f l i ght c re w m em b ers h o u l d n o t fl y m o r e t h a n t w o h el i c o pt e r t y pe s ;

i i

. A mi n i mu m o f 3 m o n t h s an d 1 50 h o u r s ex p eri en ce o n t h e t yp e o r v a ri an t

s h o u l d b e ach i e ve d b ef o r e t h e fl i ght c re w mem b er sh o u l d c o mm en ce t h e

c o n v e rsi o n c o u rs e o n t o t h e n e w t y pe o r v ari ant ;

i i i

. 2 8 da ys a n d / o r5 0 h o u r s f l yi n g sh o u l d t h en be a c h i ev e d e xc l u s i v el y o n t h e

n e w t y pe o r va ri an t ; an d

i v

. A fl i gh t c r e w m em be r sh o u l d n o t b e r o st e re d t o f l y m o re t h an o n e t y pe o r

s i gni fi c an t l y di f f er en t v a ri ant o f a t y pe dur i n g a si n gl e d u t y pe ri o d

.

e

. I n t h e c as e o f all o t h er h e l i c o p t e rs , a f l i ght cr e w me m be r sh o u l d n o t o p er a t e

m o r e t h an t h r e e h el i c o pt ert yp e s o r si gni fi ca n t l y di ff e ren t va ri an t s

. 3 F o r a c o m bi n a t i o n o f h el i c o pt era n d ae r o pl an e

. 3

. 1 A fl i ght cr e w m em b er ma y f l y o n e h el i c o pte r t y p e o r v ar i a n t an d o n e a er o p l ane t y pe i rr e sp e ct i ve o f t h ei r m a xi mu m c e rt i fi c a t e d t a ke

­ o ff m as s ( M C T O M ) o r t h e ma xi m u m
p a s se n g e r se at i n g c o n f i g u r at i o n ( M P S C )

. 3

. 3 I f t h e h el i c o pt e r t yp e i s c o v e re d by p a r a gr a ph 2 .d

. t h en p ar a g ra ph s 2. d

. i i

. , 2

. d .i i i

. a n d 2 .d

. i v s h o u l d al s o a p pl y i n t h i s c a se

.

**A M**  **C 2**  **O R**  **.OP S.**  **15 5** 

**. F**  **C O**  **p er**  **a t**  **i o**  **n o**  **n m**  **o re**  **t ha**  **n o**  **ne t**  **y p**  **e o**  **r va**  **r i**  **an t** 

M E TH O D O L OG Y ­ US E O F O P E R AT O R D I FF E RE N C E RE QUI RE M E N T ( O D R ) TA B L E S ­ AE R O P LA N E S

1 B e f o r e a ss i g n i n g fl i gh t cr e w me m be rs t o o pe ra t e m o r e t h an o n e t y pe o r va ri an t o f

a i rc r aft

, t h e o p er at o r sh o u l d c o n d u ct a d et a i l ed e v al u a t i o n o f t h e d i f fe r en c e s an d/ o r

s i mi l ari t i es o f t h e ai rc r aft c o n ce rn e d i n o r der t o est a bl i sh a p pr o p ri at e pr o c ed u r es

a n d / o r o pe r ati o n al r es t ri ct i o n s

. T h i s ev al u a t i o n s h o u l d b e b a s ed o n t h e e v alu ati o n

c o n duc t e d an d a p pr o v ed i n a cc o r da n c e w i t h P a r t

­ 21 an d sh o u l d b e a d ap t e d t o t h e

o p e r at o r ’ s sp e ci f i c a i r c ra ft c o n fi gu r ati o n s

. Th i s e va l u ati o n sh o u l d t ak e i n t o ac c o u n t o f

t h e f o l l o w i n g :

a

. T h e l ev el o f t ech n o l o gy ;

b

. O p e r ati o n al pr o c ed u r es ;

c

. H an dl i n g ch ar a ct e ri st i cs

. 1

. 1 T h e met h o d o l o gy d es cri b e d b el o w sh o u l d b e u s ed a s a m e an s o f ev alu at i n g

a e r o pl an e d i f fe r en c es an d si mi l a ri t i e s t o j u st i fy t h e o pe r ati o n o f m o re t h an o n e t y p e

o r v ari an t

, an d w h en c r e di t i s s o u g h t

. 2 O D RT a bl es

2

. 1 B e f o r e re qui ri n g fl i gh t c re w me m be rs t o o per a t e m o r e t h a n o n e t y p e o r v a ri ant

, o p e r at o r s sh o u l d f i r st n o mi n at e o n e a er o p l a n e a s t h e B a se Ae r o pl an e fr o m w h i ch t o

s h o w di ff e re n c es w i t h t h e se c o n d a e r o pl an e t y p e o r v a ri ant

, t h e ‘d i f fe r en c eNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 97 of 136 a e r o pl an e ’

, i n t e rm s o f t e ch n o l o g y ( sy st em s )

, p r o ce du re s , pi l o t h an dl i n g an d

a e r o pl an e ma n ag em en t

. Th e se d i ff e re n c es , kn o w n as O p er at o r D i f fe re n c e R e qu i r em en t s (O D R )

, p r ef er a bl y pr es en t e d i n t a bul a r f o rm at

, c o n st i t u t e p a rt o f t h e j u st i fi c ati o n f o r o p e r ati n g m o r e t h an o n e t y pe o r v a ri ant an d al s o t h e b asi s f o r t h e

a s s o ci at ed di f f er en ce s/ f ami l i ar i s at i o n t r ai n i n g fo rt h e f l i ght c re w

.

3 T h e O D RT a bl es s h o u l d b e p re se n t ed as f o l l o w s :

3

. 1 T a bl e 1 ­ O D R 1 – G en er al

BA S E A E ROP LAN E :

D I FF E R E N C E A E ROP LAN E : C OM P L I ANC E M E T H OD

G EN ER AL DIFF ER EN C ES FLT C H AR PR O C C H N G T rai ni ng C h e cki n g R e c e nt

Ex p e ri e n ce

G e n eral
descr i pt i o n o f

air cra ft (dim e n s i o n s

w ei gh t

, l i mi t at i o n s,
et c.) I den t i fica t i o n o f

t h e re l eva n t
di ffere n ces betwee n t h e ba se aero p l ane and t h e di ffere n ce

aero pl an e. I mpac t

o n flig h t
ch ara c t er i st i c s (perfo rm

ance and/o r h and l i n g) I mpac t o n
pro cedu r e

s (Ye s o r N o ) As se ssm en t o f t h e d i f

fere n ce l eve l s a ccord i n g t o Table 4

3

. 2

. T a bl e 2 ­ O D R 2 ­ sy st em s

BA S E A E ROP LAN E :

D I FF E R E N C E A E ROP LAN E : C OM P L I ANC E M E T H OD

SY ST EM DIFF ER EN C ES FLT C H AR PR O C

C H N G T rai ni ng C h e cki n g R e c e nt

Ex p e ri e n ce

Bri e f
descr i pt i o n o f

sys t ems a n d

su bs yste ms cl ass i f i ed

acco rdi n g t o
t h e A TA 10 0

i n de x. l i s t o f
di ffere n ces for
each r el e van t

su bs yste m betwee n t h e ba se

aero pl an e and

t h e di ff e ren ce

aero pl an e. I mpac t o n fl i gh t
ch ara c t er i s
t i c s (perfo rma

n ce a n d/o r h and l i n g) I mpac t o n
pro cedu r e

s (Yes o r N o ) As se ssm en t o f t h e di f

fere n ce l eve l s a ccord i n g t o Table 4NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 98 of 136 3

. 3

. T a bl e 3 ­ O D R 3 ­ m an o eu v r es

BA S E A E ROP LAN E :

D I FF E R E N C E A E ROP LAN E : C OM P L I ANC E M E T H OD

MAN O EUVR ES DIFF ER EN C ES FLT C H AR PR O C

C H N G T rai ni ng C h e cki n g R e c e nt

Ex p e ri e n ce

D escrib ed

acco rdi n g t o phase o f fligh t (ga t e, t a xi

, fl i gh t

, t a xi

, ga t e) L i st o f
rel e van t
di ffere n ces for
each

man o e u vre betwee n t h e ba se

aero pl an e and

t h e d i ff e ren ce

aero pl an e. I mpac t o n fl i gh t
ch ara c t er i s
t i c s (perfo rma

n ce a n d/o r h and l i n g) I mpac t

o n
pro cedu

res ( Yes

o r No ) As se ssm en t o f t h e di ff e ren ce l eve l s a ccord i n g t o Table 4

4 C o m pi l ati o n o f O D RT a bl es

4

. 1 O D R1 ­ A er o p l a n e gen e r al

a

. T h e g en e r al c h ar a ct e ri st i cs o f t h e d i ff e re n c e a e r o pl an e sh o u l d b e c o mp a r ed

w i t h t h e b a s e a er o pl an e w i t h r e ga r d t o :

i

. G en er al di m en si o n s an d a e r o pl an e de si gn ;

i i

. C o c k pi t gen e r al d es i g n ;

i i i

. C a b i n l ay o u t ;

i v

. E n gi n e s (n u m be r , t y pe an d p o si t i o n );

v

. L i mi t at i o n s (fl i g h t en ve l o p e )

. 4

. 2 O D R2 ­ A er o p l a n e s ys t e ms

a

. C o n si de r ati o n sh o u l d be gi v en t o d i f fe r en c es i n de si gn b et w e en t h e di f f er en ce

a e r o pl an e an d t h e b as e ae r o pl an e

. Th i s c o m pa r i s o n sh o u l d b e c o m pl et e d u s i n g
t h e AT A 1 00 i n d e x t o e st a bl i sh sy st em a n d su b sy st e m cl as si fi c a t i o n an d t h en

a n an aly si s p e rf o rm e d f o r e ach i n d e x i t e m w i t h re s pe ct t o m ai n a rc h i t ec t u r al

, f u n c t i o n al an d / o r o p e ra t i o n s e l e men t s , i n cl u d i n g c o n t r o l s an d i n d i c at i o n s o n t h e

s y st e ms c o n t r o l p an el

. 4

. 3 O D R3 ­ A er o p l a n e m an o eu vr es ( o pe r ati o n a l di f f er en ce s )

a

. O p e r ati o n al d i f f er en ce s en c o m p as s n o rm al

, a bn o rm al a n d em er g en c y si t u a t i o n s

a n d i n cl u d e an y c h a n g e i n ae r o pl an e h an dl i n g an d fl i ght m an a ge me n t

. I t i s

n ec e ss a ry t o e st a bl i sh a l i st o f o p er a t i o n al i t em s f o r c o n si de r ati o n o n w h i ch a n

a n al ysi s o f di ff e ren c es c an b e m ad e

. Th e o p er a t i o n al a n aly si s sh o u l d t ak e t h e f o l l o w i n g i n t o a cc o u n t :

i

. C o c k pi t di m en si o n s ( e .g

. s i z e , c u t

­ o ff an gl e and pi l o t e ye h ei ght ) ;

i i

. D i ff er en ce s i n c o n t r o l s ( e

. g

. d esi gn , s h a p e , l o ca t i o n , fu n ct i o n ) ;

i i i

. A d di t i o n al o r a l t e r ed fu n ct i o n (f l i ght c o n t r o l s ) i n n o r m al o r a bn o rm al

c o n di t i o n s ;

i v

. P r o c e dur e s;

v

. H an dl i n g qu al i t i es (i n cl u d i n g i n ert i a) i n n o rm al an d a bn o r m al

c o n f i g u r at i o n s ;

v i

. P e r f o r m anc e i n m an o eu v r es ;

v i i

. A e r o p l ane s t atu s f o l l o w i n g f a i l u re ;

v i i

. M a n a ge men t ( e .g

. E C A M

, E I C A S , n a v ai d se l e ct i o n , aut o m ati c ch ec kl i st s )

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 99 of 136 4

. 4 O n c e t h e di ff e re n c es f o r O D R 1

, O D R 2 and O D R 3 h av e b ee n es t ab l i s h e d

, t h e

c o n s e qu en c e s o f di ff e ren c es ev a l u ate d i n t erm s o f F l i ght C h a r act e ri st i cs ( F L

T C H A R)

a n d C h an ge o f P r o c e du re s ( P R O C C H N G ) sh o u l d b e en t e re d i n t o t h e a p pr o p ri at e

c o l u m n s

. 4

. 5 D i ff er en ce L ev el s ­ cr e w t r ai n i n g , ch ec ki n g a n d cu rr en cy

4

. 5 .1 T h e fi n a l s t a g e o f an o p er at o r ’ s pr o p o s al t o o p e r at e m o r e t h a n o n e t y pe o r v ar i a n t i s
t o e st a bl i sh c r e w t ra i n i n g , ch ec ki n g an d cu rr en cy r eq u i re men t s

. Th i s m a y b e

e st a bl i sh e d by a p pl yi n g t h e c o d ed d i f fe re n c e l e v el s f r o m T a bl e 4 t o t h e C o mp l i an ce M e t h o d c o l u mn o f t h e O D R Ta bl e s

. 5 D i ff er en ce s i t em s i de n t i fi ed i n t h e O D R s yst em s as i mp a ct i n g fl i ght ch ar a ct er i st i c s , a n d / o r p r o ce du r es , sh o u l d b e an a l y se d i n t h e c o r r es p o n di n g AT A s e ct i o n o f t h e OD R

m an o eu vr e s

. N o r ma l

, a bn o rm a l an d em er ge n c y s i t u ati o n s sh o u l d be a d dr es s ed

a c c o rd i n gl y

. 6 T a bl e 4 ­ D i f fe r en c e L e ve l s v er su s t r ain i n g

D i ff e ren ce L e vel M et h o d/M i n i m u m

Spec i f i cat i o n f o r Trai n i n g D evi ce

A: Rep r ese n t s k n o w l edg e req u i rem en t

. Self I n st r u c t i o n t h ro u g h

o pera t i n g b u l l et i n s o r di ffere n cesh a n do u t s

B: Ai ded i n s t r u c t i o n i s req u i r ed t o en s u r e crew

u n d ers t and i n g, em phas i se i ss u es, a i d re t en t i o n o f

i n forma t i o n , or :

aided i n st r u c t i o n w i t h pa rt i al app l i ca t i o n of p ro c edure s Ai ded ins t r u c i o n e.g.

co mpu t er based t ra i n i n g (C BT ), c l assroo m i n st ru ct i o n

o r v i deo t ap e s.

I n t erac t i ve C BT

C : Fo r vari a n t s h av i n g pa rt t as k di ff e ren ces a ff ec t i n g skills o r ab i l i t i es as w el l as k n o w l ed ge. Tra i n i n g devi c e
requ i red t o e n s u re a t t ai n me n t an d re t e n t i o n o f crew skills FSTD (F

TD( A), Le ve l 1 )

D : Full t ask di f fere n ce s af fec t i n g k n o w l ed ge , skills and/o r ab i l i t i es u si n g FS TDs capa b l e o f perfo rmi n g fl i gh t man o e u vre s. FSTD (F

TD( A), Le ve l 2 )

E : Fu l l t a sks d i ff e ren ces req u i ri n g h i g h fi del i t y

en v i ro n me n t t o at t ai n and ma i n t ai n k n o w l edg e ski l l s and ab i l i t i es. FSTD (FF S, Lev el C)

N o t e : L e v el s A an d B r e qui re f ami l i ar i s at i o n t r ain i n g, l e vel s C

, D an d E r eq u i re di ff e ren c es
t r ain i n g

. F o r L ev el E

, t h e n a t u r e an d ext en t o f t h e di ff er en ce s m a y b e su c h t h at i t i s

n o t p o ss i b l e t o fl y b o t h t y p es o r v a ri ant s w i t h a c r e di t i n a cc o r da n c e w i t h A M C 1
O R

. O P S

. 1 5 5

. F C su b­ p a r ag r a ph 1 .4 (g )

.

**G M**  **O R**  **.OP S.**  **15 5** 

**. F**  **C O**  **p er**  **a t**  **i o**  **n o**  **n m**  **o re**  **t ha**  **n o**  **ne t**  **y p**  **e o**  **r va**  **r i**  **an t** 

AE R O P LA N E S

1 T e rmi n o l o gy

1

. 1 T h e t e rms u se d i n t h e c o n t ext o f t h e o p er ati o n o f m o r e t h an o n e t y p e o r v a ri ant
h a ve t h e f o l l o w i n g m e ani n g :

a

. B a se a e r o pl an e

. An a e r o pl an e , o r a gr o u p o f a e r o p l a n e s , de si gn at e d by a n

o p e r at o r an d u s ed a s a r e fe re n c e t o c o mp a r e d i ff er en ce s w i t h o t h e r a e r o p l ane
t y pe s/ v ar i ant s w i t h i n a n o p er at o r ’ s fl eet

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 100 of 136 b

. A e r o p l ane v a ri ant

. An a e r o pl an e, o r a g r o u p o f a e r o p l a n e s , w i t h t h e s am e

c h ar a ct e ri st i cs b u t w h i ch h av e di ff er en ce s f r o m a b as e a er o pl an e w h i ch

r e qu i r e a d di t i o n al fl i g h t cr e w kn o w l e d ge , ski l l s , a n d o r a bi l i t i es t h a t aff ect
f l i ght s a fet y

.

c

. C r e di t

. T h e r ec o g n i t i o n o f

t r ain i n g , c h e ck i n g o r r e ce n t ex p e ri e n c e o n o n e t y p e

o r v a ri an t as b ei n g v al i d f o r an o t h er t y p e o r v a ri an t be c aus e o f su ff i ci en t

s i mi l ari t i es b et w e en t h e t w o t y p es o rv a ri ant s

. d

. D i ff er en ce s t r ai n i n g

. Se e A M C t o F C L .71 0

.

e

. F a mi l i ar i s ati o n t r ain i n g . S e e AM C t o F C L

. 71 0

. f

. O p e r at o r D i ff e ren c e R eq u i r e men t s (O D Rs )

. A fo r m al de sc ri pt i o n o f d i f fe r en c es b e t w e en t y p es o r v a ri an t s f l o w n by a p ar t i c u l ar o p er at o r

. 1

. 2 T r ain i n g an d ch ec ki n g d i f fe r en c e l e ve l s

a

. L e v el A

i

. T r ain i n g

. L ev el A t r ain i n g c an b e a d e qu at el y a d d r e ss e d t h r o u gh s el f­

i n st ru ct i o n b y a c r e w m em b er t h r o u gh p a ge r e vi si o n s , bul l e t i n s o r d i ff er en ce s h an d o u t s

. L e ve l A i n t r o duc e s a d i ff e ren t v e rs i o n o f a

s y st e m o r c o m p o n en t w h i ch t h e cr e w m em b er h as al re a dy sh o w n t h e

a b i l i t y t o u s e an d u n d er st an d

. Th e di ff er en ce s r es u l t i n n o , o r o n l y

m i n o r , ch an ge s i n p r o c e dur e s

. i i

. C h ec ki n g

. A ch e ck r el at e d t o di ff er en ce s i s n o t r e qui re d a t t h e t i m e o f

t r ain i n g

. H o w e ve r , t h e cr e w m em b er i s r es po n si bl e f o r a cq u i r i n g t h e k n o w l ed g e an d m ay be c h e ck e d du ri n g p r o f i ci en cy c h e cki n g

. b

. L e v el B

i

. T r ain i n g

. L e ve l B t r ain i n g c an be a de qu a t el y a d d r es se d t h r o u gh a i d e d

i n st ru ct i o n su ch as sl i d e /t a pe p r es en t at i o n , c o m pu t e r b as e d i n st ru c t i o n

w h i ch m a y b e i n t e r ac t i v e , v i de o o rc l as sr o o m i n st ru c t i o n

. S u ch t r ain i n g i s t y pi c al l y u s e d f o r p ar t

­ t a s k s yst e ms req u i ri n g kn o w l e d ge an d

t r ain i n g w i t h

, p o s si bl y , p a rt i al a p pl i c ati o n o f p r o c ed u r es ( e

. g

. fu el o r h yd r aul i c s yst em s et c

. )

. i i

. C h ec ki n g

. A w r i t t en o r o r al ch ec k i s r eq u i r e d f o r i n i t i al an d r ec u r re n t
d i ff er en ce s t r ai n i n g

.

c

. L e v el C

i

. T r ain i n g

. L e ve l C t ra i n i n g sh o u l d b e ac c o m pl i sh e d b y u se o f “h an ds o n ”

F l i gh t T r ain i n g D evi c e ( FT D ) L ev el 1 o r h i gh er

. Th e di ff e re n c es a f fe ct

s ki l l s , a bi l i t i es as w el l a s kn o w l e dg e but d o n o t r e qui r e t h e u se o f “ re al

t i m e” d evi c es

. Su ch t ra i n i n g c o v er s b o t h n o rm al an d n o n ­n o rm al

p r o c ed u r es (f o r e xa m pl e f o rf l i g h t m an ag em en t s ys t e ms )

. i i

. C h ec ki n g

. An FS TD u s ed f o r t r ain i n g l ev el C o r h i g h e r i s u se d f o r a

c h e ck o f c o n v er si o n an d r ecu rr en t t r ain i n g

. Th e ch ec k sh o u l d u t i l i s e a

“ r e al t i me ” f l i ght en vi r o n men t su c h a s t h e d em o n st r ati o n o f t h e u se o f

a f l i ght m an a ge men t sy st e m

. M an o eu v r es n o t r el at e d t o t h e s p ec i fi c
t a sk d o n o t n e ed t o b e t e st e d

. d

. L e v el D

i

. T r ain i n g

. L ev el D t r ain i n g a d dr es s es d i f fe r en ce s t h at affe ct kn o w l e d ge , s ki l l s an d a bi l i t i es f o r w h i ch t r ain i n g w i l l b e g i v en i n a si m u l at ed f l i ght

e n v i r o n m en t i n v o l vi n g “ r ea l t i me ” fl i gh t m an o e u v r es f o r w h i ch t h e u se

o f a Fl i gh t T ra i n i n g D evi c e ( FT D ) L ev el 1 w o u l d n o t su ff i c e , b u t f o r

w h i ch m o t i o n an d v i su al cl u es a re n o t r e qui re d

. Su c h t r ai n i n g w o u l d

t y pi c al l y i n v o l v e a Fl i ght T r ain i n g D evi c e ( FT D ) L e ve l 2

. i i

. C h ec ki n g

. A pr o fi ci en cy c h e ck f o r e ach t y pe o r va ri an t sh o u l d b e

c o n duc t e d f o l l o w i n g b o t h i n i t i al an d r ecu r ren t t r ain i n g

. H o w ev e r , cr e di t

m a y be g i v en f o r m an o eu v re s c o mm o n t o ea c h t yp e o r v ar i ant an d

n ee d n o t b e re p e at ed

. I t e ms t ra i n ed t o l eve l D di ff er en ce s m ay beNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 101 of 136 c h e ck e d i n Fl i gh t T r ain i n g D evi ce ( F T D ) L ev el 2

. L ev el D c h e ck s w i l l

t h e re f o re c o m pri s e at l ea st a f u l l p r o fi ci e n cy c h e ck o n o n e t y pe o r

v a ri an t an d a p a rt i a l ch e ck at t h i s l e ve l o n t h e o t h e r

.

e

. L e v el E

i

. T r ain i n g

. L ev el E p r o v i d e s a r ea l i s t i c an d o p er a t i o n al l y o r i en t e d fl i g h t

e n v i r o n m en t ach i e ve d o n l y b y t h e u s e o f L e v el C o r D Fu l l Fl i g h t
S i mu l at o r s o r t h e a e r o pl an e i t s el f

. L ev el E t r ain i n g sh o u l d b e

c o n duc t e d f o r t y p es an d v ar i a n t s w h i c h ar e si g n i fi ca n t l y di f fe r en t fr o m
t h e b as e a er o pl an e an d / o r f o r w h i ch t h e re a r e s i gni fi c an t di f fe r en c e s i n h an dl i n g qu ali t i es

. i i

. C h ec ki n g

. A p r o f i c i en cy c h e ck o n e a ch t y pe o r v ar i ant sh o u l d b e

c o n duc t e d i n a l e v el C o r D Fu l l Fl i gh t Si mu l ato r o r t h e ae r o pl an e i t s el f

. E i t h er t ra i n i n g o r c h e cki n g o n e a ch L e ve l E t y p e o r v a ri ant sh o u l d b e

c o n duc t e d e ve ry 6 m o n t h s

. I f t r ain i n g an d ch e c ki n g a r e alt e rn at ed

, a

c h e ck o n o n e t y p e o r v ar i a n t sh o u l d b e f o l l o w e d b y t r ai n i n g o n t h e

o t h e r s o t h at a c r e w m em be r re ce i v es a t l e a st o n e ch ec k e ve r y 6

m o n t h s an d at l e ast o n e ch e ck o n ea ch t yp e o r v a ri ant e v er y 12

m o n t h s

. 2 P h i l o s o ph y

2

. 1 T h e c o n c ep t o f o p e r ati n g m o re t h an o n e t y pe o r v a ri ant d e pen d s u p o n t h e

e x p eri en ce , k n o w l ed g e an d a b i l i t y o f t h e o pe r at o r a n d t h e fl i gh t cr e w c o n ce rn e d

. 2

. 2 T h e f i r st c o n si d er at i o n i s w h e t h er o r n o t t h e t w o a er o p l a n e t y p es o r v a ri ant s a r e

s u f fi c i e n t l y si m i l art o a l l o w t h e sa f e o p er at i o n o f b o t h

**.** 2

. 3 T h e se c o n d c o n si d er a t i o n i s w h et h e r o r n o t t h e t yp e s o r v a ri ant s ar e su ff i ci en t l y

s i mi l arf o rt h e t r ain i n g , c h e ck i n g an d r ec en t ex p e ri e n c e i t e ms c o m pl et e d o n o n e t y pe

o r v a ri ant t o re pl a ce t h o s e re qu i r e d o n t h e s i mi l a r t y pe o r v ar i a n t

. I f t h es e

a e r o pl an e s ar e si mi l a r i n t h e se r e sp e ct s , t h en i t i s p o s si bl e t o h a ve c re d i t f o r
t r ain i n g , ch ec ki n g an d re ce n t ex p eri en ce

. O t h er w i s e , all t r ain i n g , ch e cki n g an d

r e ce n t ex p er i en c e r e qui r em en t s pr es c ri be d i n t h i s S ect i o n sh o u l d b e c o m pl et e d f o r

e a ch t y p e o rv a ri ant w i t h i n t h e r el ev an t p eri o d w i t h o u t an y cr e di t

. 3 D i ff er en ce s b et w ee n a er o pl an e t y p es o rv a ri ant s

3

. 1 T h e fi r st st a ge i n a n y o p e r at o r ’s su bm i s si o n f o r c re w mu l t i ­t y p e o r v ar i ant

o p e r at i o n s i s t o c o n si de rt h e di f f er en ce s b et w ee n t h e t y p es o rv a ri an t s

. T h e p ri n ci pa l
d i ff er en ce s a re i n t h e f o l l o w i n g t h r e e a re a s:

a

. L e v el o f t e ch n o l o g y

. Th e l ev el o f t e ch n o l o gy o f e ac h a i r cr a ft t y p e o r v ari a n t

u n d erc o n s i d e ra t i o n e n c o mp a ss e s at l ea st t h e f o l l o w i n g de si gn a s pe ct s :

i

. C o c k pi t l ay o u t ( e

. g

. d esi gn phi l o s o ph y ch o s en b y a m an u f a ct u re r );

i i

. M e ch an i c al v e rsu s el ec t r o n i c i n st ru m en t at i o n ;

i i i

. P r e se n c e o r a b se n c e o f Fl i g h t M an a g em en t Sy s t e m ( F M S ) ;

i v

. C o n ve n t i o n a l fl i g h t c o n t r o l s ( h y d ra u l i c , e l e ct r i c o r m anu al c o n t r o l s )

v e rsu s f l y­ b y ­w i r e ;

v

. S i d e ­s t i c k ve r su s c o n v en t i o n al c o n t r o l c o l u m n ;

v i

. P i t ch t ri m s yst em s ;

v i i

. E n gi n e t y pe an d t e ch n o l o gy l ev el (e

. g

. j et /t u r b o pr o p / pi s t o n , w i t h o r

w i t h o u t aut o m a t i c pr o t e ct i o n sy st ems

. b

. O p e r ati o n al d i f fe re n c es

. C o n si d er a t i o n o f o p e r ati o n al di f f er en ce s i n v o l ve s

m ai n l y t h e p i l o t m ac h i n e i n t er fa c e , an d t h e c o m p at i b i l i t y o f t h e f o l l o w i n g :

i

. P a p e r ch ec kl i st ve rs u s a u t o m at e d di sp l ay o f c h ec kl i st s o r m es s a ge s ( e

. g

. E C A M

, E I C A S) dur i n g all pr o c ed u r es ;

i i

. M a n u al v e rsu s au t o m ati c s el ect i o n o f n av

­ ai ds;

i i i

. N a v i g at i o n e qui p men t ;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 102 of 136 i v

. A i r cr a ft w ei ght an d p er f o rm anc e

.

c

. H an dl i n g ch ar a ct er i st i c s

. C o n s i d e r ati o n o f h a n dl i n g ch ar a ct er i st i c s i n c l u de s

c o n t r o l r es p o n s e , c r e w pe r sp e ct i ve a n d h an dl i n g t ech n i que s i n al l s t ag e s o f

o p e r at i o n

. Th i s en c o m p as se s f l i ght an d gr o u n d ch ar a ct eri st i c s a s w e l l as
p e r f o r ma n c e i n f l u en c es ( e .g

. n u mb e r o f en g i n es )

. T h e c a p a bi l i t i es o f t h e

a u t o pi l o t a n d a u t o ­t h ru st sy st em s m a y a ff ect h an dl i n g c h ar a ct e ri st i cs a s w el l

a s o pe r ati o n al p r o c e du re s

. 4 T r ain i n g , ch e cki n g an d cr e w m an a ge me n t

. A l t e rn at i n g t r a i n i n g an d pr o fi ci e n c y

c h e ck i n g m ay be p er mi t t e d i f t h e s u b mi ssi o n t o o p er at e m o r e t h an o n e t y p e o r

v a ri an t sh o w s cl e ar l y t h at t h e r e a r e su ff i ci en t s i mi l a ri t i e s i n t ec h n o l o g y , o p e ra t i o n al

p r o c ed u r es an d h a n d l i n g ch a ra ct er i st i c s

. 5 A n ex am p l e o f c o m pl et ed O D R t a bl es f o r an o p e r at o r ’ s p r o p o s al f o r f l i ght c re w s t o

o p e r at e m o r e t h an o n e t y pe o rv a ri ant m a y a pp e a r a s f o l l o w s :

T a bl e 1 ­ O D R 1 ­ AE RO P L A N E G E N E RA L

B AS E A E R O PL A N E : ‘ X ’

D I FF E R E N C E A ER OP LA N E : ‘Y ’ C O MP L IA N C E ME T H OD

G E N E R A L D I FF E R E N C ES F LT

C H A R P R OC
C H N G T r a i n i n g C hec k i ng R e c e n t

E x p e r i e nce

C oc k p i t S ame co c k p i t

a r ra nge me n t, 2

o b se r v e r s se a ts o n ‘Y ’ N O N O A / /

C a b i n ‘ Y ’ ma x ce rt i f i ca te d

p as se nge r ca p a c i t y : 3 3 5, ‘ X ’ : 1 7 9 N O N O A / /

T ab l e 2 ­ OD R 2 ­ S Y S T E MS

B A S E A E R O P L A N E : ‘ X ’

D I F F E R E N C E A E R O P L A N E : ‘ Y ’ C O M P L I A N C E M E T H O D

S Y S T E M S D I F F E R E N C E S F L T

C H A R P R O C
C H N G T r a i n i n g C h e c k i n g R e c e n t

E x p e r i e n c e

2 1 A i r C o n d i t i o n i n g ­ T r i m a i r

s y s t e m

­ p a c k s

­ c a b i n
t e m p e r a t u r e N O

N O

N O Y E S

N O

Y E S B B B

2 2 A u t o f l i g h t ­ F M G S

a r c h i t e c t u r e

­ F M G E S
f u n c t i o n s

­ r e v e r s i o n

m o d e s N O

N O

N O N O

Y E S

Y E S B

C

D B

C

D B

B

D

2 3 C o m m u n i c a ­ t i o n sNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 103 of 136 T a bl e 3 ­ O D R 3 ­ M A N OE UV RES

B A S I C A E R O P L A N E : ‘ X ’

D I F F E R E N C E A E R O P L A N E : ‘ Y ’ C O M P L I A N C E M E T H O D

M A N O E U V R E S D I F F E R E N C E S F L T

C H A R P R O C
C H N G T r a i n i n g C h e c k i n g R e c e n t

E x p e r i e n c e

T a x i ­ P i l o t e y e h e i g h t

, t u r n

r a d i u s ,

­ t w o e n g i n e
t a x i ( 1 & 4 ) Y E S

N O N O

N O D

A D

/ /

/

T a k e

­ o f f F l i g h t
C h a r a c t e r i s t i c s i n g r o u n d l a w Y E S N O E E E

R e j e c t e d t a k e ­

o f f R e v e r s e r

a c t u a t i o n l o g i c Y E S N O D D D

T a k e

­ o f f e n g i n e f a i l u r e ­ V 1 / V
r s p l i t

­ P i t c h

a t t i t u d e / l a t e r

a l c o n t r o l Y E S ( P )
*

Y E S ( H )
* N O

N O B

E B

E B

* P = P er f o rm an ce , H = H an dl i n g

**Sec ti**  **o n V**  **I – C**  **ab i**  **n C rew** 

**C hap**  **ter 1 ­**  **C omm**  **on Requi**  **rem ents** 

**GM OR. O**  **P S.1**  **10.CC C**  **ondi ti**  **ons fo**  **r as sig**  **nm ent**  **of c**  **ab i**  **n cre w**  **to d**  **uti es** 

SE L F ­E M P L OYE D

, FR E E LA N C E O RP A RT ­T I M E C A BI N C REW

Bef o re a ss i gn i n g t o d u t i e s a cabi n c rew memb er w h o i s sel f­e mpl o yed and /o r w o rk i n g o n a free l anc e o r pa rt ­t i me ba si s, t h e o pera t o r s h o u l d g i ve pa rt i c u l a r at t e n t i o n t o al l ap pl i cab l e
requ i re men t s o f t h i s Sec t i o n w i t h spe ci a l rega r d t o t h e n u m ber o f air c raf

t t ype s and var i an t s

o pera t ed a n d t o f l i gh t a n d d u t y t i me l i mi t a t i o n s and re streq u i reme n t s.

**A MC1**  **OR**

**. O**  **P S.11**  **5.C C**  **T raini**  **ng c**  **our ses a**  **nd asso**  **c i**  **ated c**  **h ec**  **ki ng** 

I N I T I AL TRA I N I N G COUR S E

1 Fo r n o n

­ co mme rci a l o pera t i o n s, ca bi n cr ew membe rs h o l d i n g a va l i d cabi n c rew
att e st a t i o n in acco rda n ce w i t h Pa rt ­C C a n d pro f i ci e n t on t h e ai r craf

t t ype t o be op era t ed

n eed n o t be pro v i ded by t h e o pera t o r w i t h a l l t h e t ra i n i n g req u i r ed i n P art­CC b u t
sh o u l d bet rai n ed i n ac co rda n c e wi t h t h eapp l i ca bl e r equ i re me n t sof Pa rt ­OR

. 2 Th e i n i t i al t rai n i n g may be co mb i n ed w i t h t h e f i rs t air c raft t ype t rai n i n g co u rses w h en all s u c h t ra i n i n g co u rs es are pro vi d ed t o t h e ca bi n cr ew memb er by t h e same o pera t o r and t h eres pec t i v e t rai n i n g s u bj ect s are pro per l y co vered an d rec o rd ed.

**A MC2**  **OR**

**. O**  **P S.11**  **5.C C**  **T raini**  **ng c**  **our ses a**  **nd asso**  **c i**  **ated c**  **h ec**  **ki ng** 

C REW RE SS OURC E M ANA G E M E N T – C RM I N ST R UCTOR S AND TRA I N I N G PRO G RAM M E S

1

. C R M I n st ru ct o r qu al i fi c ati o n s

1

. 1 A l l p er s o n n el c o n du ct i n g t r ai n i n g sh o u l d b e su i t ab l y qu al i fi e d t o i n t e gr a t e el em en t s

o f C R M i n t o a l l a p pr o p ri at e t r ai n i n g p r o gr am me s

.

1

. 2 A t r ain i n g a n d st an d ar di s ati o n p r o gr a mme f o r C R M i n st ru ct o rs sh o u l d b e

e st a bl i sh e d

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 104 of 136 1

. 3 C a b i n c re w C R M i n st ru c t o r s sh o u l d:

a

. h a ve su i t a bl e ex p er i en c e o f c o m me rc i al air t ra n s p o rt as a c ab i n c r e w

m em b er ;

b

. h a ve r ec ei v ed i n st ru c t i o n o n H u m an F a ct o rs P e r f o r m anc e L i mi t ati o n s (H P L ) ;

c

. h a ve c o m pl et e d a n I n t r o du ct o ry C R M c o u r se an d t h e ca bi n c re w C R M t r ain i n g

c o u r s es ap pl i c a bl e by o p er at o r s;

d

. h a ve r e ce i v ed i n st ru ct i o n s i n t ra i n i n g s ki l l s i n o r d er t o c o n duc t C R M c o u r se s;

a n d

e

. b e su p er vi se d b y s u i t a bl y q u a l i f i e d C R M i n st ru ct o rs w h en c o n du ct i n g t h ei r f i r st C R M t ra i n i n g c o u r se

.

1

. 4 A n ex p er i e n c e d n o n ­c a bi n cr e w C R M i n st ru ct o r m ay c o n t i n u e t o b e a c a bi n c r e w C R M

i n st ru ct o r , pr o vi d ed t h at t h e p r o v i si o n s o f p ar a g r a ph 1

. 3 b ) t o e ) a r e s ati sf i e d an d

t h a t a s ati sf ac t o r y kn o w l e d ge h as b e en d em o n st ra t e d o f t h e n atu r e o f t h e o p e r ati o n

a n d t h e re l e v ant s pe ci fi c a i r cr a ft t y pe s s h o w i n g a su i t a bl e kn o w l ed g e o f t h e ca bi n

c r e w w o rk i n g en v i r o n m en t

.

1

. 5 I n st ru ct o rs i n t e gr a t i n g el em en t s o f C R M i n t o a i rc r aft t y pe t r a i n i n g , r ec u r re n t

t r ain i n g , o r se n i o r c a bi n cr e w t r ain i n g sh o u l d h a ve a cq u i r e d r el e va n t kn o w l e d g e o f

h u m an f act o r s an d h av e c o m pl et e d a pp r o p ri ate C R M t r ain i n g

.
2 C R M t r ain i n g pr o g r am me s

2

. 1 T h e r e s h o u l d b e an ef fe ct i v e l i ai s o n b et w een fl i gh t c r e w an d c a bi n c r e w t ra i n i n g d e p a rt m en t s

. P r o vi s i o n sh o u l d b e m a de f o r f l i gh t an d c a bi n c re w i n st ru ct o r s t o

o b s e rv e an d c o mm en t o n e ach o t h er s t r ain i n g

. C o n si d er at i o n sh o u l d b e gi ven t o

c r e ati n g fl i ght d ec k sc en ar i o s o n vi d e o f o r p l ay b a ck t o a l l ca bi n c r ew du ri n g

r e cu rr en t t r ain i n g , a n d t o p r o v i d i n g t h e o pp o r t u n i t y f o r ca b i n c re w , p ar t i c u l ar l y

s en i o rc a bi n cr e w , t o p ar t i c i p at e i n F l i ght C r e w L O FT ex er ci se s

. 2.2 Th e pro gra m me o f each C RM t ra i n i n g co u r s e, t h e i r co n t en t s a n d t h e l ev el t o be
achieved

, sh o u l d co mpl y w i t h t h e rel eva n t e l e m en t s spe ci fi ed in C RM t rai n i n g Tabl e 1 a s
ap pl i ca bl et o t h e app ro pr i at e t rai n i n g c o u r se t o be co mp l et ed.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 105 of 136 **CR M**  **T r**  **ai n**  **ing ­ T**  **ab le**  **1**

**T r**  **ai n**  **ing Elemen**  **ts Oper**  **ator’s**

**CR M** 

**T r**  **ai n**  **ing Oper**  **ator’s**

**A ir**  **c r**  **af t**  **T y**  **pe**
**T r**  **ai n**  **ing CR**  **M Oper**  **ator’s**

**A n**  **n u**  **al**

**Recu r**  **r en**  **t**
**CR M**  **T r**  **ai n**  **ing S**  **en ior** 
**Cabin C r**  **e w**  **Co u**  **r s**  **e**

**Ge n**  **er al**  **P r**  **inc ip**  **l es** 

Hu man f actors in av iatio n

G e ne ral instruct i ons on CRM p rin ciple s a nd ob j e ctive s

Hu man p e rforman ce and limita tions N ot req uire d N ot req uire d N ot req uire d Ov e rv iew

**Relev an**  **t to**  **th e i**  **n d**  **ividu al**  **c abi**  **n c**  **r ew**  **me mbe**  **r**

Pe rso nality awa ren e s s, hu man e rr or a nd relia b ility

, attitud e s a nd b e hav iours, self ­asses sm e nt

S tress a nd stress ma nag e men t

Fatig ue and v ig ilance

A ss e rtiv e ne ss , si tuation awa ren e ss , inf or mation

acq uisition a nd p roc e ss ing N ot req uire d N ot req uire d Ov e rv iew

(3 y e ar cycle ) N ot req uire d

**Relev an**  **t to**  **th e**  **w h**  **o le**  **ae r**  **o p**  **la n**  **e c**  **r e**  **w**

Error p rev e ntion and d e te ction

S hare d situation awa ren e s s, inf ormat ion acq uisi tion
and p roc e ss ing

W ork load mana g e men t

Eff e ctive com munica tion and co­o rd ination b e twe e n all

crew memb e rs in clud ing the f lig ht crew as we ll a s ine x p e rien ced cab in crew memb e rs, cult ural
d iff e ren ces

L e ad e rship, coope rati on, syn e rg y , d e cis ion­ mak ing

, d e leg ation

I nd iv id ual and te am resp onsibil ities, d e cis ion mak ing

, and actions

I d e ntif icat ion and mana g e men t of the p asseng e r human f actors : cro wd co ntrol, p as seng e r stre ss , conflict mana g e men t, med ical f acto rs I n­d e p th Re lev ant

to the ty p e (s)

S p e cifics re late d to ae rop lane ty p e s (n arrow/wid e b od ies, sing le/ multi d e ck), f lig ht crew and cab in crew

com p os ition and numb e r of p asseng e rs N ot req uire d I n­d e p th Ov e rv iew

(3 y e ar cycle ) Re in­
f orc e men t

(rele v ant to
the senior
cab in crew d utie s)

**Relev an**  **t to**  **th e ope**  **r ato**  **r a**  **n d**  **t h**  **e o r**  **gan isa**  **ti o**  **n**

Compa ny saf e ty culture, S OPs, org ani sational f act ors , f actors link e d to the ty p e of op e rations

Eff e ctive com munica tion and co­o rd ination with o the r
op e rational p e rso nne l and g round serv ices

Particip atio n in cab in saf e ty incide nt and accide nt

rep orting I n­ d e p th Ov e rv iew

(3 y e ar cycle )

Case­b ase d stud ies Re q uire d Re lev ant to the

ty p e (s)

Re q uire d Re in­

f orc e men t

(rele v ant to
the S e nior
cab in crew d utie s)NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 106 of 136 **GM OR. O**  **P S.1**  **15.CC T**  **rai ning**  **c ou**  **rse s a**  **nd as**  **soc i**  **ated c**  **he c**  **ki ng** 

C REW RE SS OURC E M ANA G E M E N T (C RM )

1 I n t r o d u ct i o n t o C R M

1

. 1 C r e w R e s o u rc e M an a ge me n t sh o u l d be t h e e f f ec t i v e u t i l i s at i o n o f a l l a v ail a bl e

r e s o u rc es ( e

. g

. cr e w me m be rs , a e r o pl an e sy st em s , an d su p p o r t i n g f aci l i t i e s) t o

a c h i ev e s af e an d e ff i ci en t o pe r ati o n

.

1

. 2 T h e o b j ec t i v e o f C R M sh o u l d b e t o en h an ce t h e c o mmu n i c a t i o n an d m an a ge men t

s ki l l s o f t h e c r e w m em b er , a s w el l a s t h e i m po r t an ce o f e ff ect i v e c o

­ o r di n a t i o n a n d

t w o

­ w ay c o mmu n i c at i o n b et w ee n all c r e w mem b er s

.

1

. 3 O p e r at o r ’s C R M t r ain i n g sh o u l d r e fl e ct t h e cu l t u re o f t h e o pe r at o r , t h e sc al e a n d

s c o p e o f t h e o p er ati o n t o g et h e r w i t h a s s o ci a t e d o p er at i n g pr o c e dur e s an d a r ea s o f

o p e r at i o n w h i ch pr o du c e p ar t i c u l ar di f fi cu l t i e s

.
2 G en er al pr i n c i p l e s f o r C R M t r ain i n g f o rc a bi n c re w

2

. 1 C a b i n cr e w C R M t r ain i n g s h o u l d f o c u s o n i ssu es r el at e d t o c a bi n c re w d u t i es , a n d

t h e re f o re , s h o u l d b e d i f fe r en t f r o m f l i ght cr e w C RM t r ain i n g

. H o w ev e r , t h e c o ­

o r d i n ati o n o f t h e t a sk s an d fu n ct i o n s o f fl i g h t cr e w an d c a bi n cr e w sh o u l d b e

a d d r es se d

.
2

. 2 W h en ev er i t i s pr a ct i c ab l e t o d o s o , c o mb i n ed t r ain i n g s h o u l d b e p r o vi d e d t o f l i ght

c r e w an d c a bi n c re w , pa rt i cu l a rl y se n i o r c ab i n c r e w me mb e rs , i n cl u di n g f ee d b ac k

.

2

. 3 W h er e a p p r o pri a t e , C R M p r i n c i p l e s sh o u l d b e i n t e g r at ed i n t o re l e v ant p a rt s o f c ab i n

c r e w t r ain i n g

.

2

. 4 C R M t r ain i n g s h o u l d i n c l u de g r o u p di s cu s si o n s an d t h e r ev i e w o f a c ci den t s a n d

i n ci d en t s (c a se

­ b as e d st u di e s)

.
2

. 5 W h en ev er i t i s pr a ct i c ab l e t o d o s o , r el ev ant p a r t s o f C R M t r ai n i n g s h o u l d f o r m p a rt

o f t h e t ra i n i n g c o n du ct e d i n ca bi n m o c k­ u p s o r a i r cr a ft

. 2

. 6 C R M t r a i n i n g c o u r s e s s h o u l d b e c o n d u c t e d i n a s t r u c t u r e d a n d r e a l i s t i c m a n n e r

.

2

. 7 T h e r e sh o u l d b e n o a ss es sm en t o f C R M s ki l l s

. F e e d b ac k fr o m i n st r u ct o r s o rm em b er s

o f t h e g r o u p o n i n di v i d u a l p er f o r m anc e sh o u l d b e g i v en du ri n g t r ain i n g t o t h e i n d i vi du al s c o n ce rn e d

.
3 C R M Tr ai n i n g f o r sen i o r c a bi n cr e w

3

. 1 C R M t ra i n i n g f o r s en i o r c a bi n c re w M em b er s sh o u l d b e t h e a p pl i c ati o n o f kn o w l e dg e
g a i n e d i n p re vi o u s C R M t r a i n i n g a n d o pe r ati o n al ex pe ri en ce rel e va n t t o t h e sp e ci f i c d u t i e s an d r es p o n si bi l i t i es o f a s en i o r c ab i n cre w m em b er

.
3

. 2 T h e s en i o r c a bi n c re w me mb e r s h o u l d de m o n s t r a t e a bi l i t y t o m an a g e t h e o pe r ati o n

a n d t a k e a pp r o p ri at e l e a de rs h i p/ m an a ge men t d e ci si o n s

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 107 of 136 **A MC**  **O R.O**  **PS**

**. 125**  **.C C**  **Ope rato**  **r’s ai r**  **c raf** **t ty**  **p e t**  **raini ng**  **and d**  **i ff**  **e ren**  **c es t**  **r ai**  **ning**

TRAI N I N G PRO G R AMM E

1 Descr i pt i o n of t h ecab in c o n fig u ra t i o n

Th e desc ri p t i o n sh o u l d co ver a l l el eme n t s spec i fi c t o t h e o pera t o r’s cab i n co n fi g u ra t i o n and a n y d i f fere n ce s w i t h t h o s e previ o u s l y co vered i n ac co rda n c e w i t h C C .TR

A.1 25

, i n cl u di n g:

1.1 cabi n c r ew s ea t s(i n c l u d i n g d i rec t vi ew ) l o ca t i o n /rest rai n ts y st e ms/ co n t ro l pa n e l s;

1.2 pa ssen g er seat s­pres en t at i o n ;

1.3 fl i gh t de ck sec u r i t ydo o r­co mpo n en t s/ u se;

1.4 desi g n at ed s t o w ag e area s;

1.5 l ava t o r i es l o ca t i o n /l a vat o ry do o rs and l ava t o ry sys t ems/eme rgen cy e qu i pme n t s i n t h e l ava t o ry/ca l l s an d s i gn s;

1.6 ga l l e y­l o ca t i o n /a pp l i a n ce s/w ater a n d w as t e sys t em, i n c l u d i n g sh u t o ff

, s i n k s, dra i n s/s t o w ag e/co n t ro l pan el s/ cal l s;

and w h ere a pp l i cab l e:

1.7 crew re st area s­ l o ca t i o n /sy st ems/ co n t ro l s/safe t y eq u i p men t ;

1.8 cl ass di vi d ers/c u rt ai n s/pa rt i t i o n s;

1.9 l i f t l o ca t i o n /u se/co n t ro l s;

1.10 st o w ag e f o r t h e co n t ai n m en t of w ast e ; a n d

1.11 pa ssen g er h an d ra i l s y st e m o r a l t er n at i ve m ea n s.

2 Safe t y equ i pme n t

E ac h cab i n crew mem ber s h o u l d r ece i ve real i s t i c t ra i n i n g o n and d emo n st rat i o n o f t h e l o cat i o n a n d u s e o f a l l s af et y eq u i p me n tc arr i ed i n cl u di n g:

2.1 l i fej acke t s, i n fan t l i feja cke t san d f l o t at i o n c o t s;

2.2 fi rs t ­a i d o xyg en ;

2.3 fi re ex t i n g u i sh e rs a n d p ro t ec t i ve b reat h i n g equ i p men t (P BE );

2.4 fi re axeor cro w ­ba r;

2.5 emerge n c y l i g h t s i n c l u di n g t o rc h es;

2.6 co mm u n i ca t i o n eq u i p me n t

, i n c l u d i n g m ega pho n es;

2.7 su rv i va l pa cks an d t h e i r c o n t en t s;

2.8 pyro t ec h n i cs (a ct u al or rep rese n t a t i ve dev i ces );

2.9 fi rs t ­a i d k i t s, e merge n c y m edi cal ki t s and t h e i r c o n t e n t s; a n d

2.10 o t h er po rt ab l e safe t y equ i pm en t w h ere app l i cab l e.

3 P assen g er br i ef i n g a n d sa fe t y d emo n st ra t i o n s

Trai n i n g s h o u l d be g i v en i n t h e prepa rat i o n o f pa sse n gers for n o r mal and e merg en cy si t u a t i o n s.

3 No rmal a n d e merge n c y pro cedu res

E ac h cabi n c rew me mber sh o u l d b e t ra i n ed t o t h e o pe rator’ s n o rma l a n d eme rge n cy
pro cedu r es asapp l i cab l e w i t h pa rt i c u l a r e mph a s i s t o t h ef o l l o w i n g:

3.1 pa ssen g er b ri e fing, s a fet y de mo n st ra t i o n a n d ca bi n s u rve i l l a n ce;

3.2 severe ai r turb u l en ce;

3.3 su dd e n deco mpres si o n , i n cl u d i n g t h e do n n i n g o f po rt ab l e o x yge n equ i p men t by each
cabi n c r ew m e mber ; an d

3.4 o t h er i n ­f l i gh t e merge n c i es.

4 P assen g er h and l in g and cro wd co n t ro l

Trai n i n g s h o u l d be pro v i ded o n t h e p ract i ca l as pect s o f pa sse n ger h and l i n g a n d cro w d co n t ro l

i n var i o u s e merge n c y s i t u a t i o n s a s ap p l i cable t o t h e o pera t o r’s a i rc raf

t co n f i gu rat i o n , a n d
sh o u l d co ver t h e f o l l o w i n g:NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 108 of 136 4

. 1 c o mm u n i ca t i o n s b et w een f l i ght c re w an d c ab i n c r ew an d u s e o f al l c o m mu n i c ati o n s

e q u i pm en t

, i n cl u di n g t h e di ff i cu l t i es o f

c o

­ o r di n at i o n i n a s m o k e ­fi l l e d e n vi r o n men t ;

4

. 2 v e r ba l c o mm a n d s ;

4

. 3 t h e ph ys i c al c o n t a ct t h at m ay b e n ee d e d t o e n c o u ra g e p e o p l e o u t o f an e xi t a n d

o n t o a sl i d e ;

4

. 4 t h e r e ­d i r ec t i o n o f pa s sen g er s a w a y fr o m u n u sa b l e exi t s ;

4

. 5 t h e m ar sh al l i n g o f p as s en ge rs a w ay f r o m t h e a e r o pl an e ;

4

. 6 t h e ev a cu ati o n o f s pe ci al c ate g o ri es o f p as se n ge rs w i t h em ph a si s o n p a ss en g er s

w i t h di s ab i l i t i e s o rr e duc e d m o bi l i t y ; an d

4.7 aut h o ri t yan d l ead ers h i p.

5 Fire a n d smok e t rai n in g

5.1 E ac h cab i n c rew membe r s h o u l d rece i v e rea l i st i c and pra c t i cal t rai n i n g i n t h e u se o f a l l
fi re­ fi g h t i n g eq u i p me n t i n cl u di n g pro t ec t i ve cl o t h i n g represe n t a t i ve o f t h a t c arr i ed i n t h e air cra ft ;

5.2 E ac h cabi n crew me mber s h o u l d be t rai n ed i n e xt i n g u i sh i n g an act u al f i re c h ara c t er i s t i c

o f an air craf t i n t eri o r f i re exc ept t h a t

, i n t h e cas e o f H alon ex t i n gu i s h er s, an alte rn a t i ve
ext i n g u i sh i n g ag e n t may be u sed and i n t h e d o n n i n g a n d u se o f pro t ec t i ve brea t h i n g equi p me n tin a n e n c l o sed s i mu l a t ed smoke­ fill e d en vi ro n me n t

. 6 Opera to r’s evacu a t i o n pro cedu res

Trai n i n g s h o u l d i n cl u de al l o pera t o r’s pro c edur es ap pl i cable t o pl an n ed o r u n pl a n n ed

evacu a t i o n s o n l a n d o r w ater i n cl u d i n g w h e n r el eva n t t h e ad di t i o n al a ct i o n s req u i re d
from cab i n c rew m embe rs r espo n si b l e for a pa i r o f ex i t s.

7 P il o t incapa c i t at i o n

Un l ess t h e mi n i m u m fligh t crew i s mo re t h a n 2, eac h cab i n crew mem ber s h o u l d be

t rai n ed i n t h e p ro ced u re for f l i g h t crew me mbe r i n capa c i t a t i o n a n d s h o u l d o pera t e t h e
seat a n d h ar n es s me ch a n i sms

. Trai n i n g i n t h e u se o f f l i gh t crew memb ers' o xyge n

sys t em an d u se o f t h e f l i g h t c rew me mber s' ch ec kl i s t s, w h ere r equ i red by t h e

o pera t o r's st a n da rd o pera t i n g pro cedu res (S OP 's), sh o u l d be co n du ct ed by a pra c t i ca l
demo n s t ra t i o n

. 8 C rew res o u rcem a n ag em en t (CR M )

9.1 E ac h cabi n crew me mber s h o u l d co mpl e t e t h e o pera t o r's C RM t rai n i n g co ver i n g t h e
ap pl i ca bl et ra i n i n g e l e men t ss pe ci f i ed in C RM Tr ain i n g T ab l e 1

9.2 W h en a cab i n c rew me mber u n de rt ak es a t yp e t rai n i n g co u rse o n a n o t h er a i rcra ft t ype,
t h eapp l i cab l e t ra i n i n g e l em en t s spec i f i ed i n CR M T rai n i n g T ab l e 1 s h o u l d bec o ver ed.

9.3 Th e o pera t o r's C RM t ra i n i n g and a i rcra ft t ype C RM t rai n i n g s h o u l d be co n duc t ed b y at
l eas t one c ab i n c rewCRM ins t r u c t o r.

**GM OR. O**  **P S.1**  **25.CC Oper**  **ator ’s ai**  **rc raf** **t ty**  **p e**  **trai ning**  **and d**  **i ff**  **er enc**  **es t raini**  **ng**

TRAI N I N G PRO G R AMM E

Th e pro gra m me o f a i rcra ft t ype t ra i n i n g a n d o f di f

fere n c es t ra i n i n g may b e de vel o ped t a ki n g

acco u n t o f t h e cab i n crew me mber's pre vi o u s t rai n i n g as des cri b ed i n t h e t ra i n i n g re co rds o f

t h ec ab i n c rewm e mber c o n c er n ed.

**A MC**  **O R.O**  **PS**

**. 130**  **.C C**  **Fa m**  **i l**  **i arisat**  **i on** 

FAMIL I ARI SATI ON FL I G H TS AND AI RC RA FT VI SI TS

1 Fo r n o n

­ co mm erc i al o pe rat i o n s, t h e cabi n c rew membe r s h o u l d be ass i gn ed t o o pera t e
at l eas t 2 f l i g h t sec t o rs u n der s u pe rvi si o n o n t h e air cra ft t ype t o be o pera t ed o r co mpl y

w i t h on e o f t h e f o l l o w i n g pro vi si o n s.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 109 of 136 2 F o r c o m me rc i al a i r t r ans p o rt o pe r ati o n s , f am i l i a ri s a t i o n o f c ab i n c re w t o a n e w

a i rc r aft t y p e o r va ri an t s h o u l d b e c o m pl et ed i n ac c o rd an c e w i t h t h e f o l l o w i n g as

r e l e v ant :

2

. 1 N e w en t r ant c a bi n c re w

E a ch n e w e n t r a n t c a bi n c re w m em be r h a vi n g n o p r evi o u s c o m p a ra bl e o p er a t i n g

e x p eri en ce sh o u l d :

a. P artici pa t e i n a vi si t as descr i bed i n pa rag ra ph 4 t o t h e air craf

t t o be o pera t ed;
and

b. P artici pa t e i n f a mi l i a ri sa t i o n fligh t sas de scr i bed i n para gra p h 3.

2

. 2 C a b i n c re w o pe r ati n g o n a s u b s eq u en t ai rc r aft t y pe

A c a bi n cr e w me mb e r a ssi gn e d t o o p er at e o n a su bs e que n t a i r cr a ft t yp e w i t h t h e

s a me o pe r at o r sh o u l d p art i c i p at e ei t h e r :

a. i n a f a mi l i a ri sa t i o n fligh t a s de scr i bed i n para gra ph 3 be l o w ; o r

b. i n a vi si t asdesc ri be d i n pa rag rap h 4 t o t h e a i rc raft t yp e t o be op era t ed.

3 F a mi l i ar i s ati o n fl i ght s

3.1 D u ri n g fam i l i ar i sat i o n flig h t s, t h e cabi n c rew memb er s h o u l d be ad di t i o n al t o t h e mi n i mu m n u mber o f cab i n crew requ i red by OR. OP S.1 05 .C C a n d OR. OP S.20 5.C C as
ap pl i ca bl e.

3.2 Fa mi l i ar i sa t i o n f l i gh t ss h o u l d :

a. be co n d u c t ed u n der t h e s u pe rvi si o n of t h e sen i o r c ab i n crew me mber;

b. be st r u c t u r ed and i n vo l ve t h e cab i n cr ew mem ber i n t h e pa rt i ci pa t i o n o f safe t y rel a t ed pre­f l i g h t

, in­f l i g h t a n d po s t ­f l i g h td u t i es ;

c. be o pera t ed w i t h t h e cab i n crew me mber w e ari n g t h e o pera t o r’s cab i n cr ew

u n i for m; a n d

d. form par t of t h e t ra i n i n g re co rd o f eac h c ab i n c r ew m e mber.

4 A i r cr a ft vi si t s

4

. 1 T h e pu r p o s e o f a i r c ra ft vi s i t s i s t o f am i l i a ri s e t h e c ab i n c r e w m em be r w i t h t h e

a i rc r aft en v i r o n m en t a n d i t s e qui p men t

. Ac c o r di n gl y , ai rc r aft vi s i t s sh o u l d b e

c o n duc t e d by su i t ab l y qu al i fi e d pe r s o n s

. Th e ai rc r aft vi si t sh o u l d p r o vi de a n

o v e rv i e w o f t h e ai r cr a ft ’s e xt er i o r , i n t e ri o r an d s yst em s i n c l u di n g t h e f o l l o w i n g :

a. i n t erp h o n e and pu bl i c ad d resss y st e ms;

b. evacu a t i o n a l ar m sy st ems;

c. emerge n c y l i g h t i n g;

d. smoke d et e ct i o n s ys t e ms;

e. safet y/em erge n cyeq u i p me n t ;

f. fl i gh t de ck;

g. cabi n c r ew s t at i o n s ;

h

. t o i l et co mpar t m en t s;

i

. ga l l e ys, ga l l ey sec u ri t yan d wa t e r s h u t ­o f

f;

j

. cargo area sif acc ess i bl e f ro m t h epass en ge r c o mpart me n tdu r i n g f l i gh t ;

k. ci rc u i t brea ke r pa n el s l o cat ed in t h e pas se n ger c o mpart men t ;

l

. crew re stareas; and

m. exi t l o cat i o n a n d i t s e n v i ro n me n t

. 4

. 2 A n ai rc r aft f ami l i ar i s ati o n vi si t m a y b e c o mbi n e d w i t h t h e o pe r at o r ’s ai rc r aft t y pe
t r ain i n g re qui r ed by O R

. O P S .1 25

. C C

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 110 of 136 **A MC**  **O R.O**  **PS**

**. 135**  **.C C**  **Ope rato**  **r’s r ec**  **u rre**  **nt trai**  **ning and**  **ass oc**  **i ated**  **c he**  **c ki**  **ng**

TRAI N I N G PRO G R AMM E A N D VA L I D I T Y

1 Trai n i n g p ro gra m me

1.1 Trai n i n g o n t h e l o cat i o n a n d h an dl i n g o f em erg en cy equ i p men t s h o u l d i n cl u de o x yge n
sys t ems, and t h e do n n i n g by eac h cab i n c rew membe r o f l i feja cke t s, po rt ab l e o x ygen and pro t ec t i ve breat h i n g equ i pme n t (PB E );

1.2 Trai n i n g o n e merg en c y s i t u at i o n s sh o u l d co v er pi l o t i n capa ci t at i o n pro c edu res a n d

cro w d co n t ro l t e ch n i que s;

1.3 C rew res o u rce m a n ag em en t t ra i n i n g s h o u l d sa t i sfy t h e f o l l o w i n g:

a. Th e ap p l i cab l e t rai n i n g e l em en t s i n C RM Tra i n i n g Tab l e 1 s h o u l d be co ver ed

w i t h i n a t h ree year cy cl e t o t h e l eve l requ i red b y C o l u m n An n u a l Recu rre n t C RM

Trai n i n g.

b. Th e def i n i t i o n and i mpl e me n t a t i o n o f t h e pro gramme s h o u l d be man ag ed by a cabi n c r ew CRM i n st r u c t o r.

c. W h en C RM t ra i n i n g i s p ro vi ded b y st a n d­a l o n e mo dules, i t sh o u l d be co n du ct e d by atl ea stone c ab i n crew C RM ins t ru ct o r.

1.4 Trai n i n g o n o pera t i o n o f n o r mal a n d emerg e n cy ex i t s s h o u l d be co n du ct e d i n a n

aero pl an e o r represe n t a t i ve t rai n i n g dev i ce ; an d co ver fai l u re o f po w er assi st s yste ms

w h ere fitt ed. Th i s i s t o i n cl u de t h e ac t i o n and forces r equ i red t o o pera t e and dep l o y

evacu a t i o n s l i d es, and ad d i t i o n a l t rai n i n g w h en re l eva n t for cab i n crew me mber s
respo n s i b l e f o r a pa i r of ex i t s.

1.5 Trai n i n g i n t h e u se o f a l l fi r e­f i gh t i n g eq u i pme n t

, i n cl u d i n g pro t ec t i ve c l o t h i n g,
represe n t at i ve of t h a t c a rri ed i n t h e a i rc raf

t s h o u l d inc l u d e:

a. ext i n g u i sh i n g a f i re ch ara ct e ri st i c o f a n ai rcraf

t i n t er i o r f i re e xcep t t h a t

, i n t h e

case o f H alo n e xt i n g u i s h ers, a n a l t e rn a t i ve e x t i n gu i s h i n g ag en t may be u s ed;
and

b. t h e do n n i n g a n d u s e o f p ro t ec t i ve brea t h i n g equi p me n t by eac h cab i n cr ew membe r i n an en cl o sed, s i m u l a t ed smoke­ fill ed en v i ro n me n t

. 2 Val i di t yper i o d

2.1. Th e re mai n der o f t h e mo n t h o f co mp l e t i o n o f t h e a n n u al r ec u rre n t t ra i n i n g a n d

asso ci a t ed ch e ck i n g maybe add ed t o t h e 12 c a l en da r mo n t h s pe ri o d o f

v a l i d i t y.

2.2. I f i ssu ed w i t h i n t h e f i n a l 3 c a l en da r m o n t h s o f v ali d i t y o f a prev i o u s c h ec k, t h e per i o d o f
val i di t y sh o u l d ex t en d fro m t h e da t e o f i ss u e u n t i l 1 2 ca l e n da r mo n t h s fro m t h e exp i ry da t e o f t h atprev i o u s c h ec k.

**A MC**  **O R.O**  **PS**

**. 140**  **.C C**  **Ope rator**  **’s re fr**  **e she**  **r t raini**  **ng and**  **c h**  **ec ki**  **ng**

TRAI N I N G PRO G R AMM E

1 Trai n i n g o n p ro cedu res sh o u l d i n c l u de p i l o t i n capa c i t a t i o n a n d cro w d co n t ro l a s
ap pl i ca bl et o t h e t ype;

2 Opera t i o n o f do o rs and exi t s by eac h cabi n crew member s h o u l d i n cl u de fa i l u re o f

po w er assi s t sy st ems w h ere fitt ed as w el l as t h e act i o n and forces r equ i red t o o pera t e and dep l o y e vac u at i o n s l i des ; a n d

3 D emo n s t ra t i o n of t h e o pera t i o n of a l l ot h er

ex i t s sh o u l d inc l u d e f l i g h t de ck w i n do w s.

**GM OR. O**  **P S.1**  **40.CC Oper**  **ator ’s re**  **fr e**  **she r t**  **ra i**  **ning and**  **c he**  **c ki**  **ng**

FR E QU E N C Y OF R E FR E S H E R TR AI N I N G

Fo r air c raf t w i t h co mp l ex eq u i p me n t o r pro ced u res, t h e o pera t o r s h o u l d co n si d er t h e n eed for
refr es h er t ra i n i n g t o be co mpl et ed b y cab i n cr ew membe rs w h o h ave b een ab se n t o f fl y i n g dut i esf o r l es s t h a n 6 mo n t h s.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 111 of 136 

### Chapt **er 2** 

**­ A**  **d d**  **i ti**  **onal requi**  **r em**  **ent s for**  **c om**  **m erc**  **i al**  **ai r t**  **ran sport** 

**A MC**  **O R.O**  **PS**

**. 205**  **.C C**  **numb er and**  **c omp**  **ositi o**  **n of c ab**  **i n cre**  **w**

D E T E RM I N A TI ON OF T H E NUM BE R AND C OM P O SI T I ON OF

CA BI N CR E W

1 F a ct o r s t o b e t a k en i n t o ac c o u n t w h en d et erm i n i n g t h e mi n i mu m n u mb e r o f c a bi n

c r e w sh o u l d i n cl u d e:

1.1 t h en u mber of ex i t s;

1.2 t h e t ype o f ex i t s a n d t h e i r assoc i ate d s l i d es;

1.3 t h e l o ca t i o n of ex i t s i n rel a t i o n t o c ab i n c r ew s ea t s a n d t h e c ab i n l a yo u t ;

1.4 t h e l o cat i o n o f cab i n crew sea t s t ak i n g i n t o acc o u n t cabi n crew d u t i e s i n an e merge n cy

evacu a t i o n i n cl u d i n g:

a. o pening fl o o r l eve l e xi t san d ini t i at i n g s t air

or s l i de dep l o y me n t ;

b. assi s t i n g pa sse n ge rs t o passt h ro u gh ex i t s; a n d

c. di rec t i n g pa s sen g ers aw ay f ro m i n o pera t i v e exit s, crow d co n t ro l an d pa s sen g er fl o w m a n ag e men t ;

1.5 act i o n s requ i red t o b e performed by cabi n crew i n di t c h i n g s, i n c l u d i n g t h e dep l o yme n t

o f sl i de­ra ft s a n d t h el a u n ch i n g o f

lif e­ra ft s;

1.6 ad di t i o n a l ac t i o n s req u i r ed t o be pe rform ed by cabi n crew memb ers w h e n r espo n si b l e for a pa i r of ex i t s; a n d

1.7 t h et ype a n d d u ra t i o n of t h e fligh t t o be op erate d.

2 W h en t h e n u mb e r o f c a bi n c r e w i s re du ce d b el o w t h e mi n i mu m r e qui re d b y O R

. O P S

. 10 5

. C C o r O R .O P S .20 5 .C C ( a ) a s a pp l i c a bl e , , f o r ex am p l e i n t h e ev en t o f

i n c a pa ci t a t i o n o f c a bi n c r e w , c o n s i de r ati o n sh o u l d be g i v en a t l e as t t o t h e f o l l o w i n g :

2.1 Red u c t i o n of pa sse n ger n u m bers;

2.2 Re­sea t i n g o f pa sse n gers w i t h due r ega rd t o exi t s and o t h er ap p l i cab l e aero p l ane l i mi t at i o n s; a n d

2.3 Reloca t i o n o f cab i n c r ew a n d a n y ch a n ge o f

pro c edure s.

3 W h en s ch e dul i n g c ab i n c r ew f o r a fl i ght

, an o p e r at o r sh o u l d e st a bl i sh pr o c ed u r es

w h i ch t a k e ac c o u n t o f t h e e x pe ri en ce o f e ac h c a bi n c r e w m em b er su ch t h a t t h e

r e qu i r e d c a bi n cr e w i n cl u d es s o m e c ab i n c r e w m em b er s w h o h a ve a t l e a st 3 m o n t h s

o p e r at i n g ex p eri en ce as a c ab i n cr e w m em be r

.

**A MC**  **O R.O**  **PS**

**. 205**  **.C C**  **(e )**  **N um**  **b er a**  **nd c**  **omp o**  **sit i**  **on o f cabi**  **n cr ew** 

REDUC E D MIN I M UM CAB I N CRE W DURIN G G RO UND OPER

AT I ON S

D u ri n g gro u n d o pera t i o n s i f red u c i n g t h e mi n i mu m requ i red n u mber o f cab i n cr ew memb ers,
t h e o pera t o r s h o u l d e n su re t h a t t h e pro ced u re s requ i red by OR. OP S.2 05 .C C ( e) ( i i i ) i n c l u de a t
l eas t a speci fic pro ced u re for t h e eva cu a t i o n o f pa ssen ge rs w i t h t h e r edu ced n u mb er o f cabi n

crew a n d spe ci fy t h at:

1 t h e sen i o r cab i n c rew me mber s h o u l d h ave performed t h e pre­bo ard i n g saf et y bri e fing

t o t h e cabi n crew;

2 t h e pre­b o ard i n g cab i n c h ec ks s h o u l d h av e bee n c o mpl et ed ; a n d

3 t h e se n i o r c ab i n c rewm e mber sh o u l d be p rese n t i n t h e pa sse n ger cabi n

.

**GM OR. O**  **P S.2**  **05.CC (e**  **) N**  **um b**  **er a nd**  **c omp**  **o sit**  **i on o**  **f cabi n cr**  **ew**

M I N UMUM C AB I N CRE W DUR I N G G RO UND OP E R

AT I ON S

D u ri n g gro u n d o pera t i o n s, i f red u c i n g t h e m i n i mu m req u i r ed n u mb er o f cab i n c rew me mber s,
t h eop erator s h o u l d h ave es t ab l i s h ed o pera t i o n a l pro ced u re s t o e n s u re t h a t :

1 el ec t r i cal po w er i s a vai l ab l e o n t h e a ero pl a n e;

2 a means o f i n i t i a t i n g a n evac u a t i o n i s a vai l ab l e t o t h e se n i o r cab i n crew m embe r o r atNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 112 of 136 l eas t one m ember of t h e f l i gh t c rew i s o n t h ef l i ghtdeck ;

3 cabi n c r ew s t at i o n san d asso c i a t ed d u t i esare s p eci f i ed in t h e o pera t i o n s man u al ; an d

4 cabi n crew rema i n aw are o f t h e po s i t i o n o f servi c i n g a n d l o ad i n g ve h i cl e s at and n ear
t h eex i t s.

**A MC**  **O R.O**  **PS**

**. 250**  **C C**  **Operati o**  **ns o n m**  **ore th**  **an on**  **e t y**  **p e or**  **va ria**  **nt**

D E T E RM I N A TI ON OF SI M I LARI TI E S F OR TYP E S AND VARI ANTS R E LA

TE D T O OP E R AT OR’S
SPE C I F I C S

1 W h en d et er mi n i n g s i mi l a ri t y o f l o c ati o n an d t y p e o f p o rt a bl e s a fe t y e qui p men t t h e f o l l o w i n g f a ct o rs s h o u l d b e a ss es s ed t o j u st i fy t h e f i n d i n g o f si m i l ar i t y :

1

. 1 a l l p o rt a bl e s af et y e qu i p me n t i s st o w e d i n t h e s am e , o r i n e xc e pti o n al

c i r cu mst an c es , i n su b st ant i al l y t h e s am e l o c ati o n ;

1

. 2 a l l p o r t a b l e s a fet y e qui pm en t re qu i r es t h e s ame m et h o d o f o p er at i o n ;

1

. 3 p o r t ab l e s a fe t y e qui p men t i n cl u d e s:

a

. f i r e fi ght i n g e qui pm en t ;

b

. p r o t e ct i v e br e ath i n g e qui pm en t (P BE ) ;

c

. o x y g en e qui pm en t ;

d

. c r e w l i f e j ac k et s ;

e

. t o r ch e s ;

f

. m e g ap h o n es ;

g

. f i r st a i d eq u i pm en t ;

h

. s u r vi va l e qui pm en t an d si gn all i n g eq u i pm en t ; a n d

i

. o t h e r s af et y eq u i pm en t w h e r e a p pl i c ab l e

.
2 T h e e me r g en c y p r o c e du re s i n cl u d e , b u t a re n o t l i mi t e d , t o t h e f o l l o w i n g :

2

. 1 l an d a n d w at ere v acu at i o n ;

2

. 2 i n

­ fl i ght f i r e ;

2

. 3 d e c o m p r es si o n ; an d

2

. 4 p i l o t i n c a p aci t ati o n

.

**GM OR. O**  **P S.2**  **50.CC Operati**  **o ns o**  **n m ore**  **th an**  **on e t**  **y p**  **e or va**  **ria nt** 

S AF E T Y B R I E FI N G F O R C A BI N C R E W

W h en ch an gi n g a er o pl an e t y pe o r v ari a n t dur i n g a se ri e s o f fl i gh t s , t h e c a bi n cr e w s a fe t y b r i e fi n g s h o u l d i n cl u d e a r e pr es en t a t i v e s a mp l e o f t y pe sp e ci f i c n o rm a l an d em er g en cy
p r o c ed u r es an d s af et y eq u i pm en t a p pl i c a bl e t o t h e ac t u al a i r cr a ft t y p e t o be o pe r at e d

.

**A MC**  **O R.O**  **PS**

**. 260**  **.C C**  **(b) Sen**  **i o**  **r cab i**  **n cr ew**  **m em**  **b er** 

TRAI N I N G PRO G R AMM E

Th es e n i o r cabi n crew memb er t ra i n i n g c o u rse s h o u l d a t le astc o ve r al l t h e foll o w i n g s u bj ect s:

1 P re­fl i g h t bri e fing:

1.1 o pera t i n g a s a crew;

1.2 all o ca t i o n of cabi n crew st a t i o n s a n d r espo n si b i l i t i e s; a n d

1.3 co n s i dera t i o n o f t h e pa rt i c u l ar fligh t

, i n c l u d i n g aero pl ane t ype, eq u i p me n t

, area a n d

t ype o f o pera t i o n i n cl u di n g E TOP S, and spec i al cat ego r i es o f pa sse n ge rs w i t h pa rt i cu l arNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 113 of 136 att e n t i o n t o d i sab l ed pe rso n s, perso n s w i t h r educ ed mo bi l i t y, i n fa n t s an d s t re t c h er

cases.

2 C o o pera t i o n wi t h i n t h ec rew :

2.1 di sc i pl i n e, re spo n s i b i l i t i esan d c h ai n of

c o m man d;

2.2 i mpo rt an ce o f co ­o rdi n at i o n an d c o m mu n i cat i o n ; an d

2.3 pi l o tincapa ci t at i o n

. 3 Revi ewof o pera t o r's r equ i re men t san d l e ga l req u i r eme n t s:

3.1 pa ssen g er safe t y b ri e fing, s a fe t y cards;

3.2 secu ri n g o f gal l ey s;

3.3 st o w ag e o f cabi n bag ga g e;

3.4 el ec t ro n i cequ i p men t ;

3.5 pro cedu r es w h e n f u e l l i n g wi t h pass en g ers o n bo ard ;

3.6 t u rb u l e n ce, a n d

3.7 do cu me n t at i o n

. 4 Ac c i de n t a n d i n c i den t repo rt i n g

5 H u man f ac t o rsan d Crew Re so u r ce M a n ag eme n t

Th e o pe rator sh o u l d e n su re t h a t a l l ap pl i cab l e el e me n t s o f C RM Trai n i n g Tab l e 1 are i n t egra t ed i n t o t h e t ra i n i n g and co ve red t o t h e l eve l req u i r ed by C o l u m n Se n i o r C ab i n C rew Co u rs e.

6 Fl i g h tan d d u t yt i m e l i mi t at i o n s an d re streq u i r e men t s.

**GM OR. O**  **P S.2**  **60.CC (b)(**  **5) S**  **enior c**  **ab i**  **n cr e**  **w m**  **em b**  **er**

C RM T RA I N I N G

W h en e ver pra c t i cabl e, t h e C RM t rai n i n g s h o u l d i n c l u d e t h e pa rt i c i pa t i o n o f se n i o r cab i n c rew membe rs i n f l i g h t s i m u l a t o r L i n e Or i e n t ed Fl yi n g T rai n i n g ex e rci ses.

**A MC**  **O R.O**  **PS**

**. 260**  **.C C**  **( c**  **) Sen**  **i o**  **r cab i**  **n cr ew**  **m em**  **b er** 

RES P ON SI BI L I TY TO TH E P I L OT_ I N _COM M AND

D u ri n g t u rbu l e n ce, i n t h e ab se n ce o f an y i n s t r u c t i o n s f ro m t h e f l i g h t crew, t h e se n i o r cab i n

crew m ember s h o u l d for safe t y o r sec u r i t y p u rp o ses di scon t i n u e n o n

­ safe t y­re l a t ed d u t i es and
ad vi se t h e flig h t crew o f t h e l eve l o f t u rb u l e n ce bein g exp eri en c ed a n d t h e n eed for t h e fas t e n
seat bel t si g n s t o be swi t c h ed o n

. Th i s s h o u l d be foll o w ed by t h e cab i n cr ew secu ri n g t h e
pa ssen g er cabi n a n d o t h er app l i cab l e a reas.

**Sec ti**  **o n V**  **II – T**  **e c**  **hnic al**  **c rew m**  **em b**  **er i n H**  **E MS** 
**, HH**  **O a nd**  **N VI**  **S op e**  **rati on**  **s**

**A MC**  **O R.O**  **PS**

**. 015** 

**. T**  **C C**  **ondi ti**  **ons f** **or assi g**  **nm ent**  **of t**  **ec h**  **nical c**  **r e**  **w to**  **d uti**  **es**

G E N E RAL

1 A t ec h n i ca l cr ew memb er i n H E M S, H H O and N VI S o pera t i o n s s h o u l d u n dergo a n i n i t i a l
medi cal exa mi n at i o n an d assess me n t and, i f ap pl i cab l e, a re­asse ssm en t befo re

u n d ert a ki n g d u t i e s.

2 An y med i cal a sses sme n t o r re­asse ssm en t s h o u l d be ca rri ed o u t b y a gene ral m edi cal

pra ct i t i o n e r wh o h as s u ff i c i e n t de t ai l ed k n o w l ed ge o f best aero ­med i ca l prac t i c e an d t h e
ap pl i ca n t ’s medi cal backg ro u n d.

3 An o pe rator sh o u l d mai n t ai n a r eco rd o f m edic a l f i t n es s for eac h t ec h n i ca l cr ew membe r.

4 Tech n i cal c r ew m e mber s s h o u l d:

a. be i n go o d h eal t h ;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 114 of 136 b. be free from an y phy si ca l o r men t al i l l n ess w h i c h mi g h t l ead t o i n capa c i t a t i o n o r i n ab i l i t y t o perform crew d u t i e s;

c. h ave n o r mal card i o resp i rator

y f u n c t i o n ;

d. h ave n o r mal ce n t ra l n ervo u ss y st e m;

e. h ave a deq u a t e vi su a l a cu i t y 6/9 w i t h or w i t h o u t gl asse s;

f. h ave a deq u a t e h ea ri n g; a n d

g. h ave n o r mal fu n c t i o n of ear, n o se a n d t h ro at.

5 Bef o re as si g n i n g t o du t i es t h o se t ec h n i cal c r ew memb ers, w h o are se l f­e mpl o y ed and/o r w o rki n g o n a free l a n ce o r pa rt

­ t i me ba si s, t h e o pera t o r sh a l l e n s u re t h a t t h ey

co mpl y w i t h a l l ap p l i ca bl e r equ i re me n t s o f t h i s Sec t i o n w i t h spec i al r ega rd t o t h e maxi mu m n u mb er o f air c raf t t ype s and var i ant s o pera t ed by t h a t t ec h n i cal cr ew membe r.

**A MC1**  **O R.**  **OP S.20.**  **T C**  **Init i**  **al and**  **ty p**  **e­relat ed**  **trai ning** 

I N I T I AL TRA I N I N G

1 I n i t i al t rai n i n g sh o u l d inc l u de :

a. Fi re a n d Sm o k e T rai n i n g, i n cl u di n g:

i

. react i o n s t o emer gen ci e s i n vo l v i n g f i re a n d s mo ke a n d i den t i f i cat i o n o f

t h ef i re so u r ces;

i i

. Th e c l ass i f i ca t i o n o f f i res a n d t h e ap pro pri a t e t ype and t e ch n i que s o f

ap pl i ca t i o n o f ext i n gu i s h i n g ag en t s, t h e co n seq u en ces o f mi sapp l i ca t i o n , and of u s e i n a c o n fined s pa ce; an d

i i i

. Th e g en e ral p ro cedu res o f g ro u n d­b ased emerge n c y se rvi ces a t

aero dro mes.

b. W h en co n d u c t i n g ex t e n ded o verwa t er o pera t i o n s, W a t er S u rv i va l Trai n i n g, i n cl u di n g t h e u se of per so n a l f l o t a t i o n eq u i pme n t

.

c. Bef o re first o pera t i n g o n an ai rcraf

t fitt ed w i t h l i fe­raf t s o r o t h er si m i l ar equi p me n t

, t ra i n i n g o n t h eu se o f

t h i s eq u i p me n t , i n c l u di n g pra ct i ce in w a t er.

d. Su rvi val T rai n i n g ap pro pr i ate t o t h e area s o f o pera t i o n , (e. g. po l ar, de sert

, j u n g l e, s ea or mo u n t a i n ).

e. M edic a l aspe ct s a n d F i rs t Ai d, i n cl u d i n g:

i

. I n s t r u c t i o n on f i rs t a i d a n d t h eu se o f

f i rs t ­a i d k i t s; a n d

i i

. Th eph ysi o l o gi ca l e ff e ct sof fl y i n g.

f. E ffect i v e co m mu n i cat i o n b et w e en t ec h n i cal c rew me mbers and fligh t crew membe rs i n cl u d i n g c o m mo n l ang u ag ean d t e rm i n o l o gy.

g. Task­sp eci fic t ra i n i n g w h en i n vo l v ed i n o pera t i o n s o t h e r t h an co mme rc i al a i r t ran spo rt ; an d

h

. Relev a n t CRM e l em en t s.

**A MC2**  **O R.**  **OP S.20.**  **T C**  **Init i**  **al and**  **ty p**  **e­relat ed**  **trai ning** 

TYPE ­R E LA TE D T RA I N I N G

1 Type­re l a t ed t rai n i n g s h o u l d i n c l u de:

a. Fi re a n d smok e t ra i n i n g, i n c l u d i n g pra c t i ca l t rai n i n g i n t h e u se o f a l l fire f i gh t i n g equi p me n t as w el l a s pro t ec t i ve cl o t h i n g represen t at i v e o f t h at car ri ed i n t h e air cra ft

. E ac h t ec h n i cal crew me mber sh o u l d:

i

. ext i n g u i sh a fi r e ch a ract eri st i c o f an a i rc raf

t i n t er i o r fi r e exc ept t h a t

, i n
t h e case o f H a l o n e xt i n gu i s h ers, a n a l t e rn a t i ve ext i n g u i s h i n g ag e n t may be u sed; a n d

i i

. pra ct i ce t h e do n n i n g and u s e o f pro t ec t i ve breath i n g eq u i p me n t (w h e n fitt ed) in a n e n c l o sed, si mu l a t ed s mo ke­ fill ed e n vi ro n me n t

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 115 of 136 b. P ract i cal t ra i n i n g o n o pera t i n g a n d o pen i n g al l n o rma l an d em erge n cy ex i t s for

pa ssen g er evac u at i o n i n an ai rcraf

t o r represen t at i v e t rai n i n g dev i ce a n d
demo n s t ra t i o n of t h e o pera t i o n of

al l ot h er ex i t s

.

c. E vac u at i o n pro ced u re s a n d o t h er

em e rge n cys i t u at i o n s, inc l u d i n g:

i

. Reco gnit i o n o f p l an n ed o r u n p l an n ed eva cu a t i o n s o n l and o r w a t er. Th i s
t rai n i n g sh o u l d i n c l u d e re co gnit i o n o f u n u sabl e ex i t s o r u n s erv i ceab l e

evacu a t i o n e qu i pme n t ;

i i

. I n

­ fligh t fi r e a n d i den t i fica t i o n of f i re s o u rce; an d

i i i

. Ot h er i n

­ flig h tem e rge n ci es.

d. Trai n i n g o n a ssist i n g i f a pi l o t beco mes i n capa c i t ated, i n cl u d i n g a de mo n st ra t i o n

o f:

i

. Th epi l o t 's seatm e ch a n i sm;

i i

. Fa st e n i n g a n d u n fas t e n i n g t h e p i l o t ' s sea t h ar n e ss;

i i i

. Us e o f t h epi l o t 's o xyge n eq u i pme n t

, whe n app l i cable; an d

i v. Us e o f pi l o t s' c h eck l i st s.

e. Trai n i n g o n , a n d demo n s t rat i o n o f, t h e l o ca t i o n and u se o f safe t y eq u i p me n t
i n cl u di n g t h e f o l l o w i n g:

i

. L i fe­ra ft s, i n cl u d i n g t h e eq u i p me n t a t t a ch ed t o , and/o r carr i ed i n , t h e raft , w h ere app l i cab l e;

i i

. L i feja cke t s, i n fa n tlif ej ac ket s a n d f l o t a t i o n c o t s, w h ere a pp l i cab l e;

i i i

. Fi re ext i n gu i s h er s;

i v. Fi re a xe o r c ro w ­ba r;

v. E me rgen cy l i gh t s i n c l u d i n g po rt ab l e l i gh t s;

vi

. C o mmu n i cat i o n equ i p men t

, i n cl u di n g mega p h o n es;

vi i

. Su rvi val packs, inc l u d i n g t h e i r

c o n t e n t s;

vi i i

. P yrotec h n i c s (a c t u al o r repr ese n t a t i ve d evi ces);

i x. Fi rs t ­a i d k i t s, t h e i r co n t en t san d em e rge n cym e di cal eq u i p me n t ; an d

x. Ot h er s a fe t y e qu i pme n t or sys t em s, w h ere ap pl i cable.

f. Trai n i n g o n pa sse n ger br i ef i n g /safe t y de mo n s t rat i o n s and prepa ra t i o n o f

pa ssen g ersf o r n o rma l a n d e merge n c y s i t u a t i o n s.

g. Trai n i n g o n t h eu se o f dang ero u sgo o ds, if app l i cable.

h

. Task­sp eci fic t rai n i n g.

**A MC**  **O R.O**  **PS**

**. 025** 

**. T**  **C A**  **i rc**  **r aft t**  **y p**  **e a nd**  **d i**  **ff ere**  **nc e**  **s t raini**  **ng**

G E N E RAL

1 An o pera t o r sh o u l d de t erm i n e t h e co n t e n t o f t h e air craf

t t yp e o r di ff e ren ces t rai n i n g
t aki n g acco u n t o f t h e t e ch n i cal c rew me mber' s previ o u s t rai n i n g as reco rd ed i n t h e
t ec h n i ca l c rew membe r's t rai n i n g rec o rd s.

2 Ai r craf t t ype t ra i n i n g s h o u l d be co n d u ct ed acco r di n g t o a s yl l ab u s a n d i n c l u de t h eu se o f
rel e van t equ i pme n t and emerg en cy pro ced u r es and pra ct i ce o n a repres en t at i v e
t rai n i n g dev i ce or o n t h e a ct u al ai r craf

t

.

**A MC**  **O R.O**  **PS**

**. 035** 

**. T**  **C Rec**  **urr e**  **nt trai**  **ning**

G E N E RAL

1 Th e t ra i n i n g sh o u l d b e u n der

t ak en w i t h i n t h e f i n al 3 ca l en da r mo n t h s o f val i di t y o f t h e previ o u s t ra i n i n g.

2 Th ean n u a l p ract i ca l t ra i n i n g s h o u l d i n cl u de:

a. E me rgen cy p ro ced u resinc l u d i n g p i l o tincapa ci t a t i o n ;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 116 of 136 b. E vac u at i o n pro ced u re s;

c. To u c h ­dr i l l s b y eac h t ec h n i ca l c rew me mber for o pening n o rma l a n d e merge n cy exi t s for (pa s sen ger) evac u at i o n ;

d. Th e l o ca t i o n and h and l i n g o f eme rgen cy eq u i p men t and t h e do n n i n g by ea ch

t ec h n i ca l crew me mber o f l i feja ck et s and pro t e c t i v e brea t h i n g eq u i p me n t (P B E ),

w h en app l i cab l e;

e. Fi rs t a i d a n d t h ec o n t e n t s o f

t h e fi r st ­a i d ki t (s);

f. St o w ag e o f art i c l esin t h e c ab i n ;

g. Us e o f dang ero u s go o ds, if app l i cable ;

h

. C rew Reso u rce M a n ag e me n t

. 3 Recu r ren t t ra i n i n g s h o u l d i n cl u de every 3 y ears:

a. pra ct i ca l t rai n i n g o n o pera t i n g a n d o pe n i n g al l n o rma l a n d e merge n cy ex i t s for

pa ssen g er evac u at i o n i n an ai rcraf

t o r represen t at i v e t rai n i n g dev i ce a n d
demo n s t ra t i o n of t h e o pera t i o n of

al l ot h er ex i t s ;

b. pra ct i ca l t rai n i n g i n t h e u se o f a l l fi r e f i gh t i n g equi p me n t as w e l l as pro t ec t i ve cl o t h i n g r epres en t at i ve o f t h a t car ri ed i n t h e air c raf

t

. E a ch t e ch n i cal crew membe r s h o u l d:

i

. ext i n g u i sh a fi r e ch a ract eri st i c o f an a i rc raf

t i n t er i o r fi r e exc ept t h a t

, i n
t h e case o f H a l o n e xt i n gu i s h ers, a n a l t e rn a t i ve ext i n g u i s h i n g ag e n t may be u sed; a n d

i i

. pra ct i ce t h e do n n i n g and u s e o f pro t ec t i ve breath i n g eq u i p me n t (w h e n fitt ed) in a n e n c l o sed, si mu l a t ed s mo ke­ fill ed e n vi ro n me n t

.

c. Us e o f pyro t ec h n i c s ( Ac t u a l or r epres en t at i ve de vi ce s); a n d

d. D emo n s t ra t i o n of t h e u se of t h elif e­ raf

t , w h ere fitt ed.

**A MC**  **O R.O**  **PS**

**. 040** 

**. T**  **C Ref**  **r esh**  **e r**  **tr ai**  **ning**

G E N E RAL

1 Refres h er t ra i n i n g may i n cl u dere­ fam i l i ari sat i o n f l i g h t s.

2 Refres h er t ra i n i n g sh o u l d inc l u deatl ea stt h e fol l o w i n g:

a. E me rgen cy p ro ced u resinc l u d i n g p i l o tincapa ci t a t i o n ;

b. E vac u at i o n pro ced u re s;

c. P ract i cal t ra i n i n g o n o pera t i n g a n d o pen i n g al l n o rma l an d em erge n cy ex i t s for

pa ssen g er evac u at i o n i n an ai rcraf

t o r represen t at i v e t rai n i n g dev i ce a n d
demo n s t ra t i o n of t h e o pera t i o n of

al l ot h er ex i t s ; an d

d. Th e l o cat i o n a n d h and l i n g o f e merge n c y e qui p me n t

, a n d t h e do n n i n g o f
l i fej acke t s, a n d pro t ec t i ve b reat h i n g equ i p men t

, whe n app l i cable.

**A MC**  **O R.O**  **PS**

**. 045** 

**. T**  **C C**  **hec ki**  **ng**

G E N E RAL

1 E l e me n t s o f t rai n i n g w h i c h req u i re i n di vi d u a l pra ct i ce ma y be co mbi n ed w i t h pra c t i ca l
ch ec ks.

2 Th e c h ec ks s h o u l d be acco mp l i s h ed by t h e m et h o d ap pro pri a t e t o t h e t ype o f t rai n i n g i n cl u di n g:

a. P ract i cal demo n s t rat i o n ;

b. C o mpu t er­ba sed ass ess men t ;

c. I n

­ fligh t ch e cks ; an d /o r

d. Oral o r wri t t en t e st s.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 117 of 136 **Sec ti**  **o n V**  **III – F**  **l i**  **g ht**  **and d**  **uty ti**  **m e l**  **i m**  **i tat**  **i ons**  **and r**  **est requi**  **r em**  **ent s** 

**A MC**  **O R.O**  **PS**

**. 015**  **.F T**  **L (b)**  **Operat or re**  **spon sib**  **i l**  **i ti**  **es**

N OM I N AT I ON OF H OM E BA S E

Th e h o me ba s e n o m i n ated b y t h e o pera t o r s h o u l d n o t be c h anged for t h e p u rpo se o f e xt e n d i n g
t h e FD P o r red u c i n g t h e re st per i o d. I f o pera t i o n al n e cess i t i es requ i re t h e c h ange o f h o me ba se, i t sh o u l d n o tbe ch a n ged mo re t h an 4 t i m es i n a n ygi ven per i o d o f 12 c a l en da r mo n t h s.

**A MC**  **O R.O**  **PS**

**. 015**  **.F T**  **L (l)**  **Operat or re**  **spon sib**  **i l**  **i ti**  **es**

Th e o pera t o r s h o u l d t ake ac t i o n t o ch a n ge a sch ed u l e o r crewi n g arra n g eme n t s w h ere t h e
act u a l o pera t i o n ex ceeds t h e max i m u m f l i g h t d u t y peri o d, dur i n g a sch ed u l ed seaso n a l per i o d, by m o re t h a n :

1 33 % for c o m merc i al ai r t ran spo rt op e rat i o n s(a ero pl an es); o r

2 15 % f o r c o mme rci a l ch ar t er an d t a xi op erators; o r

3 10 % i n a l l ot h er c ase s.

**GM OR. O**  **P S.0**  **25.FT L**  **F ati**  **g ue Ri**  **sk Man**  **ag em**  **ent System**  **(FR MS**  **) and** 

**GM OR. OP**  **S.3 25.FT**  **L F**  **ati g**  **ue Ri sk**  **Man ag**  **em ent**  **System (FR**  **MS )** 

W h en co n si deri n g t h i s gu i da n ce ma t er i al, o p erators s h o u l d bea r i n m i n d t h a t o n l y t h o se el em en t s w h i c h are pro po rt i o n a t e t o t h e t ype , si ze and co mp l e xi t y o f t h e i r o pera t i o n and

co rrespo n d i n g f l i gh t t i me spec i f i cat i o n s c h e mes n eed t o be t a ken in t o c o n si de rat i o n

. Th ef o l l o w i n g t erm s areu sed i n t h ec o n t ex t of

F RM S:

1 Fa t i g u e.

A ph ys i o l o gi cal st a t e o f redu ced me n t a l o r p h ysica l pe rforma n c e capa b i l i t y re su l t i n g from s l eep l o ss o r ex t en d ed w ake fu l n ess a n d/o r phy s i ca l ac t i vi t y t h at can i mpair a crew membe r’s a l ert n e ss a n d ab i l i t y t o sa fel y o pera t e a n a i rcra ft o r perform safe t y rel a t ed
dut i es.

2 Fa t i g u e Co u n t er meas u re s Tra i n i n g.

A co m pete n c y ba sed t ra i n i n g pro gra mme des i gned t o de vel o p t h e aw are n ess o f a l l

st ake h o l d ers ab o u th o w t h e i n t erac t i o n of

op era t i o n al, r est

, s l eep, c i rcad i a n a n d l i fes t yl e fact o rs i mpac t s o n t h e po t en t i al fat i g u e a n d re su l t i n g crew al ert n es s a n d p erfor man c e dur i n g f l i g h top erat i o n s.

3 Fa t i g u e R i s k M a n ag eme n t

. Th e man ag eme n t o f fa t i g u e i n a ma n n e r ap pro pri at e t o t h e l e vel o f ri sk e xpo su re a n d

t h e n at u re o f t h e o pera t i o n , i n o rder t o mi n i m i se t h e ad ve rse effect s o f fa t i g u e o n t h e safet y o f op erat i o n s.

4 Fa t i g u e R i s k M a n ag eme n t S ys t em (FRM S).

A s ci e n t i fi ca l l y­ba sed, da t a­ dri ven f l ex i b l e ap p r o ach t o fat i g u e ma n ag e men t t h at for ms
pa rt o f an o pera t o r’s ma n ag em en t sys t e m and i n vo l v es a co n t i n u o u s pro cess o f

mo n i t o ri n g an d m a n ag i n g fat i gu e r i sk.

5 Safe t y As s ess me n t

. Safe t y A sse ssm e n t req u i res t h e i de n t i f i ca t i o n o f h aza rd s and t h e asse ssm en t o f t h o se

asso ci a t ed ri s ks ag a i n stan acc eptab l e l ev el o f r i sk.

6 Ultra l o n g ran g e o pera t i o n s ( ULR ).

Au g me n t ed l o n g ra n ge f l i gh t s h av i n g a p l an n ed fl i gh t du rat i o n grea t er than 16 h o u rs o r a fl i g h t d u t y p eri o d t h atex c eeds1 8 h o u rs.

A w e l l ­de vel o ped and ma n ag ed F RM S i n t egrates o pe rat i o n a l an d sc i e n t i f i c da t a su ch as phy s i o l o gi cal a n d behav i o u ral mea su res i n t h e ro s t eri n g o f crew me mber s. Th i s i s

acco mpl i s h ed by pro v i di n g a ba l an ce betwee n d u t y t ype s, crew res t and reco ve ry t h at e n ab l e s

crew me mbers t o be ad equa t e l y re st ed i m med i atel y pri o r t o t h ei r flig h t d u t i es. I n t h e ca se o fNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 118 of 136 ext e n ded f l i gh t du t y per i o ds w i t h a u gm en t ed c rew s, su c h as u l t ra l o n g rang e o pera t i o n s, t h e pl an n i n g o f i n

­ fligh t res t per i o ds can be op t i mi s e d.

Th e s u c cess fu l i mpl eme n t a t i o n o f t h e FR M S r el i es o n t h e co n cep t t h a t al l rel eva n t asp ect s ad dressed in t h i sG u i da n c e Ma t eri a l i sbei n g i mp l eme n t ed ra t h er t h an s e l ec t i ve e l e men t son l y.

1. P u rpo se a n d scop e

1.1 Th e p u rpo se o f a Fa t i g u e Ri sk M anag eme n t Sy s t em (FR M S) i s t o e n su re t h a t crew membe rs a re su ff i ci en t l y a l ert so t h at t h e y can o pe rate t o a sa t i sf ac t o ry l eve l o f perfo rma n ce an d s afe t y.

1.2 I n o rd er t o acco m pl i s h t h i s, t w o t ypes o f fa t i g u e sh o u l d be t ake n i n t o ac co u n t

, n am el y, t ran si e n t fa t i g u e and cu mu l a t i v e fat i g u e. Tra n s i en t fat i gu e may be d escr i bed as fat i gu e
t h a t i s di sp el l ed by a s i n gl e su ff i ci en t per i o d o f sl eep. C u m u l a t i ve fa t i g u e o cc u r s aft er i n co mpl e t e reco ve ry from t ra n si en t fa t i gue o ver mu l t i p l e da y s a n d n i g h t s and reco v ery

o n l yocc u rs a ft er mo re e xt e n s i ve t i m e o ff

inc l u d i n g mu l t i pl e per i o ds o f s l eep.

1.3 An FR M S sh o u l d b e u s ed i n co n j u n ct i o n w i t h cert i f i ca t i o n spec i f i ca t i o n s o r i n d i vi d u a l
fl i gh t t i m e spec i f i ca t i o n sc h em es t o meet flig h t a n d du t y t i me l i mi t at i o n s and r est

requ i re men t s. An FR M S emp l o ys a m u l t i ­l ay ered def

en ce as pa rt o f a n ef fec t i ve

man ag e me n t sy st em and u ses s ci e n t i f i c k n o w l e dg e and met h o ds o f da t a co l l ec t i o n and
anal ysis spe ci f i c t o t h e r i s k. A n FR M S p ro vi d es a co mpre h en si ve ra n ge o f sa feg u ard s i n

o rder t o co n t ro l t h e r i s k as so ci a t ed w i t h bo t h t rans i en t a n d cu mu l at i v e f a t i g u e.

1.4 G i ven t h a t fa t i g u e re su l t s from a n i n t e ract i o n betwee n sl eep l o ss, c i rcad i a n phas e (o r 24

­ h o u r p h y si o l o gi ca l cy cl e), and w o rk l o ad

, t h e r i sk ma n ag eme n t co mpo n en t s a n d

pro cess e s ba sed u po n t h i s g u i da n c e mat eri a l are i n t e n ded t o pro vi de sa feg u ard s
ag ain st bo t h k i n d s o f fat i g u e b y re co gn i zi n g:

a. t h e n e cess i t y t o ma n ag e c rew me mber w o rkl o ad

, f l i g h t du t y p eri o ds, d u t y peri o ds, a n d res t per i o ds w i t h t h e a i m of m i t i ga t i n g bo t h k i n ds o f

f a t i g u e;

b. t h e n eces si t y t o m anage t h e d u t y p eri o d i n w h i c h ad d i t i o n a l t asks are perfo r med

i m medi a t e l y pri o r t o a f l i g h t or at i n t erm edia t e po i n t s dur i n g a seri e s o f fl i g h t s i n

su c h a wa y ast o p reve n t t ran si e n t f a t i gue;

c. t h e n e ces si t y t o l i m i t t o t al du t y t i me a n d fligh t t i m e o ver spec i f i ed p eri o ds for

crew m embe rs, i n ord er t o pre ve n tc u m u l a t i ve fati g u e;

d. t h e n e cess i t y t o pro vi de crew memb ers w i t h ad equa t e s l eep o pp o rt u n i t y t o

reco ver f ro m f a t i g u e b efo re co mm en c eme n t of t h e n ex t fligh t d u t y p eri o d; an d

e. t h e n e ces si t y o f t ak i n g i n t o acco u n t o t h er re l at ed t as ks t h e cr ew me mber may be req u i r ed t o perfor m i n ord er t o g u ard pa rt i c u l arl y ag a i n s t c u m u l at i ve f at i g u e.

2 Fa t i g u e R i s k M a n ag eme n t Co n cept s

2.1 I n acco rda n ce w i t h man ag eme n t s ys t em co n c epts

, an FR M S i s a sci e n t i f i ca l l y ba sed,
da t a­ dr i ve n o n go i n g ad ap t i v e pro ce ss t h at can i de n t i f

y fa t i gue r i sks an d dev el o p a n d
eval u ate mi t i ga t i o n s t ra t eg i es t o man ag e any e mergi n g o pera t i o n al ri s ks. Be cau se i t i s ba sed u po n sc i e n t i f i c pr i n ci p l es a n d k n o w l ed ge co mbi n ed w i t h so u n d met h o ds o f da t a

co l l e ct i o n and a n aly si s, an FR M S w i l l ma i n t ai n a requi r ed l ev el o f safe t y w h i l st al l o w i n g

o pera t i o n al f l ex i bi l i t y.

2.2 An FR M S i s an i n t eg ral pa rt o f a n o pera t o r’s es t ab l i s h ed man a geme n t sy st e m. A n FR M S

ap pl i e s s u i t ab l e met h o do l o gi es w i t h i n ma n ag e men t sys t em pr i n c i p l es a n d p ro cess es t o
pro act i ve l y and co n t i n u o u sl y ma n ag e fa t i g u e r i sk t h ro u g h a pro ces s requ i r i n g sh ared

respo n s i b i l i t y be t w ee n ma n ag e men t a n d cr ew membe rs. S i n ce crew feedb ac k and n o n ­ pun i t i v e repo rt i n g are ess en t i a l e l em en t s o f a n FR M S, a “j u s t c u l t u re” i s i n t egra l t o a n y FR M S pro gra m me. A n FR M S sh o u l d t h erefore b e ba sed o n a pa rt n ers h i p ap pro ach for

w h i c h t h er e i s ag r eeme n t bet w ee n t h e o pera t o r, c o mpet e n t a u t h o r i t y and c r ew m emb er
represe n t at i ve s.

2.3 Th e i mp l e men t a t i o n o f a n i n d i v i dua l f l i gh t t i me spec i f i cat i o n sc h em e req u i res a n FR M S

t h a t i s ad equa t e t o m a n ag et h e o pe rat i o n a l r i sk o f t h ats c h em e.

3 Ro l es a n d Re spo n s i b i l i t i es

3.1 Th eop erator’ sres po n s i bi l i t i es:NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 119 of 136 a. D evel o p, do c u me n t and i mpl e me n t a co mp reh e n s i ve FR M S ba sed o n ap p ro pri a t e sci e n t i f i c pri n c i pl es kn o w l edg e a n d m et h o ds, i n o rder t o ad eq u at el y ma n ag e fat i gue­ rel a t ed s afe t yrisk;

b. I n c l u de i n t h e FR M S a co mpre h e n si ve s yste m o f po l i c i es, t ra i n i n g, me t h o ds,

pro cess e s, and da t a, w h i c h are mo n i t o red by i n t e rn a l aud i t s w i t h i n t h e framewo rk of t h e o pera t o r’s man ag e me n ts y st e m;

Th e o pera t o r s h o u l d pro vi d e FR M S ed u ca t i o n and aw aren ess t ra i n i n g t o al l

st ake h o l d er perso n n e l (e. g. , flig h t c rew , cabi n c rew , fl i g h t o pera t i o n s/cab i n cr ew

man ag e me n tperso n n e l , ro s t er i n g perso n n e l /sc h edule rs, et c).

c. P ro vi de ad equa t e reso u rcesf o r t h e c o n t i n u i n g ef

fec t i v en e ss o f t h e FR M S;

d. E s t ab l i s h me ch a n i sms for o n go i n g co n su l t at i o n w i t h i t s st a keh o l ders, t h e

co mpet e n t a u t h o ri t yan d c rewrepr ese n t a t i ves;

FR M S requ i re s a j o i n t ef fort be t w ee n ma n ag emen t and s t af

f, and o pera t o r s sh o u l d e n co u rag e pa rt i ci pa t i o n w i t h i n t h e FR M S t h ro u g h o pe n an d ef

fec t i ve

co mm u n i ca t i o n

. T h e o pera t o r sh o u l d pro vi d e ad equat e re so u r ces t o ma i n t a i n and i mpro v e t h e FR M S as k n o w l e dg e i s ga i n ed and da t a i s co l l ec t ed. Op erators sh o u l d en su re t h at s u f fici e n t pe rso n n e l

, i n cl u d i n g perso n n el w i t h t h e ap pro pri a t e sci e n t i f i c e xpert i se w h er e ava i l ab l e, are u s ed t o ad vi se t h e Fa t i g u e M a n ag eme n t
St ee ri n g G ro u p (FM S G ) wh i ch s h o u l d be es t ab l i s h ed by t h e o pera t o r, respo n s i bl e for co o rdi n at i n g a l l fat i g u e man ag e me n tac t i v i t i e s.

e. A co mme rci a l o pera t o r s h o u l d w o rk co o pera t i v el y w i t h t h e co mpet en t au t h o r i t y t o ad dres s an y i ss u es t h a t m ay n eed t o be mo d i fi ed i n o rder t o o btai n i n i t i a l an d

co n t i n u i n g app ro val

. A n y r epo rt sor da t a, i n cl u d i n g n o t i fi ab l e e ve n t st h ats u gg es t

any n ega t i ve safe t y i ss u es, s h o u l d be pro vi ded t o t h e co mpe t e n t a u t h o r i t y, and

t h e o pera t o r s h o u l d pro po se sa t i sf ac t o ry pro c es ses t o m i t i ga t e an y saf

et y i s su e s. Opera t o rs s h o u l d ref l e ct i n t h e i r o pera t i o n s man u al s t h o se el e me n t s o f t h e i r

o pera t i o n s u n der t h e FRM S.

3.2 Th ec rew me mber’sres po n si bi l i t i es:

a. C rew memb ers s h o u l d h ave a co mp re h en si ve u n d ers t and i n g o f t h e o pera t o r’s

FR M S, ad h ere t o all ap pl i cab l e aspe c t s o f t h e F RM S, and be a fu l l pa rt n e r i n t h e devel o p men t a n d i mp l e men t a t i o n of t h e FRM S;

b. C rew member s sh o u l d mak e best u se o f t h e fa ci l i t i e s and o pp o rt u n i t i es t h at are
pro vi ded for res t

, s l eep, a n d for t h e co n s u mp t i o n o f m eals

, a n d sh o u l d p l a n and

u se res t per i o ds t o en su r e t h a t s u ff i c i e n t sl ee p i s o b t ai n ed t o be ad eq u a t el y rest e d befo r e beg i n n i n g t h e i r n ex t d u t y pe ri o d.

c. C rew member s sh o u l d n o t perform f l i g h t re l at e d dut i es o n an air c raf

t w h en t h e y kn o w t h at t h ey are fat i g u ed o r fee l u n fit t o t h e ext e n t t h at t h e saf

et y o f flig h t may be adver sel y af fec t ed. Crewm e mber s s h o u l d repo rt a n y i n st a n c e wh en t h ey believe t h att h eyare fat i g u ed a n d t h a t safe t y m ay be a ff ec t ed.

4 E sse n t i a l c o mpo n e n t s o f a n FR M S

An FR M S co mpr i se s seve ral e sse n t i al co mpo n en t s. T h e se are i n t en d ed t o pro v i de

st r u c t u r e an d gu i da n ce t o ass u re t h at fa t i g u e r i sk ma n ag em en t i s i mp l em en t ed
eff ec t i ve l y a n d t h at reg u l a t o ry o vers i g h t i s perfo rmed i n a re l i ab l e and ver i f i ab l e do cu me n t ed ma n n er. W h i l e t h es e co mpo n en t s are co n s i dered es sen t i a l

, t h e y are n o t
exclus i ve o f o t h er s t h a t ma y pro v i de ad d i t i o n al o pera t i o n a l a n d sa fet y be n ef i t s. T h e foll o w i n g a re t h e m i n i mu m co mpo n e n t s t h a t ar erequ i red f o r a n F RM S.

4.1 A fa t i g u erisk man ag eme n t po l i cy

Th e o pera t o r’s fa t i g u e r i sk man ag e me n t po l i c y i s an i n t egra l pa rt o f i t s sa fet y po l i cy as
prescr i bed by t h e man ag eme n t s yste m. I t descr i bes t h e o pe rator’ s co m mi t me n t

, respo n s i b i l i t y a n d go ve rn a n ce.

4.2 E du cat i o n a n d aw a ren esst ra i n i n g pro gra mme sNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 120 of 136 Th es e pro v i de ma n ag e men t

, cr ew me mber s an d empl o y ees as so ci a t ed w i t h t h e safe t y

o f flig h t w i t h kn o w l edg e o f t h e sc i en ce r el a t ed t o fat i gue and u n derst a n di n g o f t h e FR M

co n cep t i n cl u s i ve of:

a. rai s i n g aw aren e ss o f t h e FR M S a n d as so ci a t e d respo n si b i l i t i es w i t h rega rd t o fat i gue;

b. t rai n i n g h o w t o as sess perso n al fa t i g u e ri sk a n d t o i d en t i fy t h e ea rl y w ar n i n g si g n s o f f a t i g u e i n ot h er s;

c. pro vi d i n g i n forma t i o n o n t h e o pera t i o n al pro c edure s t h at are t o be fol l o w ed

w h en f a t i g u e ri sk i s i de n t i f i ed;

d. pro vi d i n g perso n a l st ra t eg i es t h a t can be e mpl o yed t o man ag e i n di v i d u al fa t i gue ri sk ; an d

e. i mpro v i n g u n derst a n di n g o f s l eep, c i rca di a n rh yt h ms (o r 24

­ h o u r ph ysi o l o gi ca l

cyc l e) a n d fa t i gue.

4.3 P ro cess es for t h e de t ec t i o n , repo rt i n g, and i n v est i ga t i o n o f fat i gu e ri sk i n cl u di n g t h e anal ysis o f i n forma t i o n so u rces o n fat i gu e. T h ese pro ces ses sh o u l d b e ba sed u po n

o bj ect i v e o pera t i o n a l da t a and s h o u l d e n ab l e t h e o pera t o r t o deve l o p an d eva l u a t e t h e eff ec t i ve n ess o f reac t i ve and p ro act i ve meas u re s (e. g. , t ri p sc h ed u l i n g, c rew ro s t er i n g,
restper i o ds, e t c.) de si g n ed t o r edu ce a n d man a ge fat i g u e ri s k.

4.4 P ro cess es for mo n i t o r i n g fa t i gue i n f l i gh t crew i n cl u di n g se l f­ge n era t ed repo rt s. T h ese are i n t en d ed t o en ab l et i me l yf eedb a ck t o a n op erator.

4.5 P ro cess es for repo rt i n g, i n ves t i ga t i n g a n d reco r di n g i n ci de n t s t h a t may be a t t ri b u t ab l e

w h o l l y o r pa rt i a l l y t o fa t i g u e, and a feedb ack mec h a n i s m w i t h i n t h e o pera t o rs’

man ag e me n ts ys t e m.

**A MC**  **O R.O**  **PS**

**. 025**  **.F T**  **L (b)**  **F ati**  **g ue Ri**  **sk M**  **ana g**  **em ent**  **System (FRM**  **S)**

Th e FR M S s h o u l d be ap pro pr i ate t o man ag e t h e ri sks i n r el a t i o n t o t h e pro vi si o n s u s ed by t h e

o pera t o r t o m e et t h e fligh t a n d d u t y t i me l i m i t a t i o n san d res t r equ i re me n t s.

**GM OR. O**  **P S.3**  **25.FT L**  **F ati**  **g ue Ri**  **sk Man**  **ag em**  **ent System**  **(FR MS**  **)**

C OM M E RC I AL OPER AT O RS

D epend i n g o n t h e t ype, s i ze a n d co mpl e xi t y o f t h e o rga n i sa t i o n a n d ac t i v i t i es i n a ccord a n ce

w i t h OR. G E N

. 20 0(b), as w e l l as t h e pro v i s i o n su sed by t h e o pera t o r t o mee t t h ef l i g h tan d du t y
t i me l i mi t at i o n s and res t req u i reme n t s, t h e FR M S sh o u l d be ad ap t ed t o ad dress t h e fol l o w i n g el em en t s, a s ap pro pr i at e:

1 Basi c req u i rem en t sf o r a fat i g u e r i s k ma n ag e me n ts y st e m are :

a. a fat i gu e r i sk m a n ag e men t po l i cy;

A t rans pa re n t st a t em en t t h a t e st ab l i sh es t h ec o mm i t men t of

s e n i o r ma n ag eme n t

t o t h e ge n era l philoso ph y and go als o f t h e o pera t o r’s FR M S. I t s h o u l d defi n e t h e
respo n s i b i l i t i es o f t h e man ag eme n t a n d emp l o y ees at al l l eve l s for t h e e l e men t s

o f t h e FRM S, i n c l u di n g d i re ct a ccou n t ab i l i t yon t h e par

t of s e n i o r m a n ag e men t

. b. an ed u ca t i o n and aw are n ess t ra i n i n g pro gra mme i n c l u d i n g fa t i g u e

co u n t er meas u re s t rai n i n g;

c. a fat i gu e man ag e me n ts t eer i n g gro u p (FM S G );

d. do cu me n t ed o pera t o r pro c edur es a n d pro c es ses for t h e man ag eme n t and

i mp l em en t at i o n o f t h e FR M S, i n cl u d i n g a co n f i den t i al i t y ag re eme n t for a n y

co l l e ct ed data;

e. a crew fat i gu e repo rt i n g pro ces s w i t h as so ci a t ed f eedb ac k;

f. a pro cess f o r fat i g u e r i s k ass ess me n t ;

g. i n ves t i ga t i ve pro ce sse s for mo n i t o r i n g a l ert n es s l e vel s t h ro u gh da t a co l l e ct i o n and a n al ysis;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 121 of 136 N o t e: t h ese pro c esse s co u l d i n c l u d e t h e c o l l ec t i o n an d a n al ysis o f i n di vi d u a l c rew membe r fligh t and du t y t i m es and res t peri o ds, dep en di n g o n t h e t ype, s i ze and

co mpl e xi t y o f t h e o pera t i o n and t h e a n d co rre s po n di n g f l i g h t t i me spec i f i ca t i o n sch e me.

h

. safet y a n d t a sk ri s k as sess me n t me t h o do l o g y w h ere po t e n t i al area s o f h i g h

o pera t i o n al risk a re i de n t i f i ed;

i

. pro cedu r es for repo rt i n g, i n ves t i ga t i n g, and reco rdi n g i n ci de n t s t h at are
att r i b u t ab l e w h o l l y o r in pa rt t o f a t i gue ; j

. pro cess e s for eva l u a t i n g i n for mat i o n o n fat i gue l ev el s a n d fa t i gue ­re l ated

i n ci de n t s, u n d ert a ki n g ap p ro pri a t e pro act i ve me asur e s t o m i t i ga t e t h e e ff ec t s o f
fat i gue, an d ev a l u a t i n g t h e e ff e ct sof t h o s e m ea su re s;

k. an o pera t o r i n t er n al au d i t pro gra mme of k ey pe rforma n ce i n d i ca t o rs;

l

. a val i da t i o n pro gra m me for FR M S c h ang es w h e n an d i f

t h eyocc u r;

m. co mm u n i ca t i o n c h a n n e l s al l o w i n g t h e r ep o rt i n g a n d feedba c k o f ke y perfo rma n ce indi cat o r s t o bo t h c r ew m ember s a n d t h ec o mp et e n tau t h o ri t y;

n

. safet y pe rforma n ce m ea su reme n t ;

o

. a co mm i t me n t t o a po si t i ve safe t y c u l t u re i n cl u di n g a n o n ­pu n i t i ve w o rki n g

en v i ro n me n t

, so me t i mesref e rred t o asa “j u stc u l t u re”;

p. t h e e xt e n t t o w h i ch pre scr i pt i v e regu l at i o n s may be dev i ated f ro m, and t h e mi t i ga t i o n f a ct o r s u sed t o ju st i fyt h edev i at i o n ; and

q. a po l i cy t h a t en co u rag e s o pen an d h o n es t co mm u n i ca t i o n s.

2 An op erator’ sFRM Po l i cys h o u l d ad dre ss t h e f o l l o w i n g areas:

a. A co m mi t m en t from t h e h i g h es t l e vel s o f t h e o r ga n i sat i o n ;

b. A speci fie d l i n e o f acco u n t ab i l i t y for fat i gue ri sk ma n ag eme n t i n t h e

o rga n i sa t i o n ;

c. Jo i n t ow n e rs h i p a mo n g al l af

fec t ed perso n n e l of t h eFRM S;

d. Th ei de n t i f i ca t i o n of t h e wo r k gro u ps a n d o pera t i o n sc o ver ed byt h e F RM S;

e. Th e t e rms o f refere n ce for t h e fat i g u e man ag e men t st e eri n g gro u p i n c l u di n g t h e frequ en cy o f m e et i n g s;

f. Th e po l i c i es for i d en t i fy i n g a n d ma n ag i n g em pl o yees w h o are fa t i gued t o an
ext e n t t h at repres en t s a sa fe t y r i sk, i n cl u di n g co n s i der i n g pro vi s i o n for o pt i n g

o u t of an ass i g n me n t ;

g. A co m mi t m en t t o pro v i de t ra i n i n g a n d re so u r ces ;

h

. A co m mi t me n t t o a ct o n re co mme n da t i o n s reg ard i n g fa t i g u e r i s k ma n ag e men t
ari s i n g f ro m in t er n al au d i t ; an d

i

. A co m mi t m en t t o a n o n ­p u n i t i ve, “j u st ” o rga n i sa t i o n al cu l t u r e.

3 An o pera t o r’s FR M S ed u cat i o n and aw are n ess t rai n i n g pro gra m me sh o u l d i n c l u d e t h e foll o w i n g:

a. P h ys i o l o gi cal ef fec t s o f fa t i g u e and fa t i g u e reco gniti o n bo t h as a n i n di vi d u al and

i n oth ers;

b. C auses of f a t i gue an d h o w t o re co ver

f ro m f a t i g u e;

c. M i t i ga t i o n a n d c o u n t ermea su re s t ra t eg i es;

d. P l an n i n g res t a n d s l eep;

e. C i rcad i an rh yt h m, c i rcad i an l o w , a n d h o w t o be s t m i t i ga t e i t s e ff ec t ;

f. Th eop erator’ sFRM S i n c l u d i n g op era t o r an d cr e w m emb er r espo n si b i l i t i e s; a n d

g. D i etan d ex e rci se, u se of pre scr i pt i o n m ed i ca t i o n , a n d f a mi l y/ l i fes t y l e i ss u e s.

4 A Fa t i g u e M anag eme n t S t eer i n g G ro u p (FM SG ) est ab l i sh ed by t h e o pera t o r, r espo n si b l e for co o rdi n a t i n g a l l fa t i gue man ag e me n t ac t i v i t i es (e. g. , pro ced u ra l reco m me n da t i o n s,

ro st er pra c t i ces, da t a co l l e ct i o n a n d anal ys i s) w i t h i n t h e o rga n i sat i o n

. T h e FM S G sh o u l d

i n co rpo rate repre se n t a t i o n o f al l st ak eh o l der g ro u ps, i n cl u d i n g t h o se h a vi n g r el e van tNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 122 of 136 sci e n t i f i c, da t a a n aly si s, and med i cal e xpert i s e. Th e du t i es o f t h e FM SG s h o u l d i n c l u de,
butn o t be l i m i t ed t o t h e foll o w i n g:

a. M o n i t o r i n g fa t i g u einf o r mat i o n so u r ces;

b. I n v es t i ga t i n g fat i gu e­re l ated iss u es;

c. Req u es t i n g int ern a l a u d i t o f spe ci fi ciss u es;

d. P ro po si n g so l u t i o n st o fat i g u e­re l at ed i ss u es;

e. M aki n g reco m men da t i o n s o n pri o r i t i es for t arg e t i n g fa t i g u e ma n ag e men t

reso u r ces;

f. P ro vi di n g t ra n sparen t a n d t i mel y feedba c k t o t h e c rew me mbers;

g. P ro vi di n g t ra n sparen t a n d t i mel y feedba c k t o h i gher ma n ag eme n t ;

h

. C o o pera t i n g w i t h i n t er n al an d reg u l a t o ryau d i t s;

i

. Overse ei n g t h e q u al i t y as su ra n c e o f fat i gu e r i sk man ag e me n tt ra i n i n g ( i n i t i a l a n d

recu rre n t ) acro sst h eorg an i zat i o n ; an d

j

. As s i s t in ro st e r de vel o p men t

, mo del l i n g a n d ro st er m o d i fica t i o n s.

**A MC**  **O R.O**  **PS**

**. 330**  **.F T**  **L (c**  **) F**  **l i**  **g ht**  **ti m**  **e sp ec**  **i ficati**  **on s c**  **hem es f** **or co m**  **m erc**  **i al**  **oper ator**  **s**

I N D I V I D U AL FL I G H T T I M E S P E C I F I C A

TI ON SC H E M E
(a ) Th e ri s k as sess me n tf o r a n i n d i v i dua l f l i gh t t i me l i mi t a t i o n s c h e me w h i c h i s su b mi t t ed t o
t h e co mpet en t au t h o r i t y sh o u l d i n cl u de a h aza rd anal ysis and r i sk ma n ag e men t l o g, i f

ap pro pri at e for t h e t yp e, s i ze a n d co mp l ex i t y o f t h e o pera t i o n s a n d t h e f l i g h t t i me l i mi t at i o n s sch e me. (b) Th e de t ai l s rega rd i n g co n s u l t a t i o n w i t h t h e affect ed gro u ps s h o u l d desc ri be t h e

co n s u l t at i o n wi t h sc h ed u l i n g ma n ag er s, cr ew m e mber repres en t at i ve s, e t c., asapp l i cab l e.

**A MC**  **O R.O**  **PS**

**. 040**  **.F T**  **L F**  **l i**  **g ht**  **ti m**  **es and d**  **uty p**  **eriod s**  (a ) Th e t o t a l d u t y per i o ds a n d t o t al f l i g h t t i me s re ferred t o i n OR. OP S.0 40 .FTL (a ) and (b)
sh o u l d bes pread asev e n l y asprac t i cabl e t h ro u ghou t t h e i r

res pe ct i ve per i o ds.
(b) I n a dd i t i o n t o t h e t i me per i o ds sp eci fie d i n O R. OP S.04 0.FTL

, o pera t o rs may i n c l u d e ad di t i o n a l l i mi t a t i o n s, su ch as du t y h o u rs i n an y 14 co n sec u t i ve da y s, i f co n si de red u s ef u l for
fat i gue m i t i ga t i o n

.

**GM OR. O**  **P S.0**  **40.FT L**  **F l**  **i g**  **ht ti**  **m es and**  **d uty**  **p eriod**  **s**

An o pera t o r s h o u l d e n s u re t h at f l i g h t a n d d u t y t i m e l i mi t at i o n s a n d r est req u i rem en t s are
est ab l i sh ed, i mp l eme n t ed and mai n t a i n ed w i t h o u t prej u d i c e t o t h e st a n da rds set i n C o u n c i l

D i rec t i ve 20 00 / 79 /E C o f 27 N o vembe r 20 00 co n cer n i n g t h e E u ro pea n Agree me n t o n t h e Orga n i sa t i o n of W o rk i n g T i me of Mo bi l eW o r kersin C i vi l Av i at i o n

.

**GM OR. O**  **P S.0**  **55.FT L**  **Res t**  **p eriod**  **s**

C rew me mbers s h o u l d ma ke o pt i m u m u se o f t h e o pp o rt u n i t i es a n d fa ci l i t i es for res t p ro vi ded and p l an an d u se t h e i r res t pe ri o dsapp ro pr i ate l y.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 123 of 136 **Sec ti**  **o n IX**  **– S ec**  **u rit**  **y**

**GM OR. O**  **P S.0**  **20.S E**  **C Disrupt**  **i v**  **e Pa sse**  **nger Be**  **havi ou**  **r**

Th i s gu i da n ce mat eri a l i s pro v i ded w i t h reg ard t o t h e t rans po rt a t i o n o f pa ss en ge rs by

co mmer ci a l air t ran spo rt o pera t o rs w h e re ap pro pri at e t o t h e si z e and t ype o f o pera t i o n

. Opera t o rs e n ga ged i n n o n ­co mmer ci a l t ra n sp o rt at i o n o f pa ss en g ers w i t h co mp l ex mo t o r­
po w ered ai r craf t may a l so find t h i sgu i da n ce ma t er i al u s ef u l

. To ad dress t h e e ff e ct s o f u n r u l y pa s se n gers o n f l i g h t saf

et y, o pera t o r s s h o u l d ma n ag e a n d
reduc e t h eins t an cesof d i sr u pt i ve pass en ge r be h av i o u r by mean s o f:

­ a po l i cy a n d de t a i l ed pro ced u re s o n t h e h a n dl i n g of di sr u pt i ve passe n ge rs;

­ rest rai n i n g d evi ceson bo ard t h e a i rc raf

t ;

­ cl ear l ys t a t ed res po n si bi l i t i es o f

t h e crew me mb ers;

­ a w arn i n g an d repo rt i n g sys t em (do c u me n t s t o be o n bo ard t h e a i rc raf

t );

­ a co mm u n i ca t i o n sys t em be t w ee n t h e gro u n d st aff a n d c rew m embe rs;

­ a t ra i n i n g pro gra mme c o n si s t i n g of i n i t i a l a n d re cu rr en t t rai n i n g; an d

­ a pro cess f o r t h e r evi ew of d i sr u p t i ve pa s se n ger

inci d en t s.

1 D i sr u pt i ve Pa sse n ger Po l i cy

Th e o pera t o r s h o u l d es t ab l i s h a po l i cy a n d pro cedu re s o n t h e h and l i n g o f di s ru p t i ve
pa ssen g ers w h i ch sh o u l d be su pp o rt ed by t h e exec u t i ve man ag eme n t o f t h e o pera t o r. Th e o pera t o r s h o u l d de si g n at e a foca l po i n t re spo n s i bl e for t h e h a n dl i n g o f di s ru p t i ve
pa ssen g er i n c i de n t s. Th e di s ru p t i ve pa s sen g er po l i cy sh o u l d be co mm u n i cat ed t o al l

st af f m embe rs t h a t co me i n c o n t ac t w i t h pa sse n gers, bo t h o n t h egro u n d a n d i n t h eai r.

1.1 Th edi s ru p t i ve pa sse n ger po l i cy sh o u l d inc l u d e i n forma t i o n , s u c h a s:

a. t h edes i g n ated f o ca l po i n t ;

b. a t ra n spare n t mec h an i s m t o en su re t h a t i n ci d en t s are we l l do cu me n t ed;

c. an i n c i de n trepo rt i n g sys t e m aswel l asinc i de n t man ag e me n tpro ces s;

d. t h e do c u m en t at i o n o f t h e n u mber a n d t ype s o f i n ci de n t s o cc u rr i n g o ve r a set peri o d o f t i me;

e. t h ec i rc u m st a n ce s w h en act i o n s s h o u l d bet a ke n ; an d

f. t h edef i n i t i o n a n d co m m u n i ca t i o n of a ct i o n st o b e t ak en

. 1.2 Th edi s ru p t i ve pa sse n ger po l i cy sh o u l d inc l u d e p ro vi s i o n s:

a. t o empo w er cr ew m embe rs a n d g ro u n d s t af

f t o t ake reaso n ab l e s t eps t o p reve n t
di sr u pt i ve and u n r u l y be h av i o u r a n d, w h ere i t o cc u rs, t o dea l w i t h i t as eff ec t i ve l y a s pra c t i cab l e;

b. t o s u pp o rtc rewm e mbersan d gro u n d st a ff t ak i n g su ch act i o n ;

c. t o pro vi d e app ro pr i ate t rai n i n g t o c rewm e mber s and g ro u n d s t af

f i n dea l i n g w i t h

co n f l i c t a n d i t s a ft e rma t h ;

d. t o en co u rag e gro u n d st a ff t o de t ec t a n d repo rt di sr u pt i ve be h av i o u r a t ch e ck­ i n , i n t h e l o u n ges and at t h e bo ard i n g ga t e i n o r der t o preve n t s u c h pa sse n gers fro m bo ard i n g;

e. t o keep crew memb ers a n d gro u n d s t aff aw are o f po t en t i a l l y di sru pt i ve
pa ssen g ers; and

f. t o pa y pa rt i c u l ar at t e n t i o n t o l arg e gro u p s o f t rav el l er s an d h ave p erma n e n t

pro cedu r es i n pl a ce t o m o n i t o r s po rt i n g t ea ms’ t ravel

. 1.3 Th edi s ru p t i ve pa sse n ger po l i cy sh o u l d add res s t h e i ss u esof:

a. preve n t i o n ;

b. i n i t i al an d re cu r ren t t ra i n i n g i n t h e h a n dl i n g of d i sr u pt i ve pass en ge rs;

c. h and l i n g pro bl e mat i cpasse n gers;

d. cat ego r i si n g o f i n c i de n t s;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 124 of 136 e. repo rt i n g of i n c i de n t s; a n d

f. t h eres po n s i bi l i t i es o f t h epi l o t i n c o mma n d, pro secu t i o n san d c o m mu n i cat i o n

. 1.4 Th e d i sr u pt i ve pa sse n ger po l i c y sh o u l d i n cl u d e pro cedu r es for al l pha ses o f f l i g h t

, i n cl u di n g bo ard i n g a n d de­b o ard i n g, t o add ress :

a. u n d erag e pa sse n ger i s su e s (e. g. a l co h o l serv i ce );

b. alc o h o l /smo k i n g s i t u a t i o n s;

c. phy s i ca l a n d v erba l assa u l t s/h ara ssm en t ; a n d

d. co ­o pera t i o n w i t h a u t h o ri t i es.

2 C o mmu n i cat i o n Pro gra m me

2.1 Th e o pera t o r s h o u l d i n form a l l st a ff me mber s ab o u t t h e co n t e n t s o f t h e d i sr u p t i ve
pa ssen g er po l i c y a n d ab o u t :

a. t h edang er a n d r i s ks a ssoci a t ed wi t h di sru p t i ve pa ssen g er be h av i o u r;

b. w h at t h e o pera t o r e xpec t s o f i t s s t aff me mbe rs, i .e

. i n for m s t aff me mbers o f

w h at ac t i o n s t h ey are empo w er ed t o perfo rm, as w el l as t o en s u r e t h a t gro u n d

st af f co m m u n i ca t e e ff ec t i ve l y w i t h crew me mber s o n po t e n t i al pro bl e ms; an d

c. t h e p h ys i ca l da n gers; t h e n eed t o b e t rai n ed o n p reve n t at i ve mea su r es a n d
beco me “sa fe t y mi n ded ” a s so o n as su ch a s i t u a t i o n pre sen t sitse l f.

2.2 P assen ge r co m mu n i cat i o n a n d edu cat i o n i s a cru c i al el e me n t t o t h e preve n t i o n o f
di sr u pt i ve pa sse n ge r i n c i de n t s. Fo r exa mpl e, pa ssen g ers sh o u l d b e i n for med o f t h e

o pera t o r’s po l i cy o n smok i n g pr i o r t o bo ard i n g. T h e o pera t o r s h o u l d deter mi n e
ap pro pri at e m ean s o f pa sse n ger c o mm u n i cat i o n an d edu cat i o n

. 3 P reven t i o n of di sru pt i ve pa sse n ger be h av i o u r

D i sr u pt i ve passe n ger be h avi o u r i s p ri mar i l ya s a fet yiss u e. T h e o pera t o r s h o u l d focu s o n

meas u res rega rd i n g t h e pre ve n t i o n o f (e sca l ated) d i sr u p t i ve pa sse n ger be h avi o u r. D ealing f i r m l y a n d l ega l l y w i t h d i sr u p t i ve b eh av i o u r m ay serv e as a de t er ren t , h o w ever, i n man y d i sr u pt i ve i n c i den t s, pa sse n gers beha ve i r rat i o n a l l y and w i l l n o t cal c u l ate t h e

co n seq u e n ces o f t h e i r be h av i o u r. Th e st u d y o f di sr u pt i ve beha vi o u r s h o w s t h a t o f

t en a seri e s o f even t s b u i l d u p t o t h e di sr u pt i ve b eh av i o u r a n d earl y si g n s o f po t e n t i al
di sr u pt i ve beha vi o u r ca n be o bserved. T h e foc u s o f an o pera t o r’s po l i cy sh o u l d be first

o n prev en t i o n by ac t i n g o n t h e se ear l y s i gn s, r ath e r t h a n dea l i n g exc l u si vel y w i t h t h e escal a t ed i n c i de n t

. Res earc h fu rt h er i n d i ca t es t h a t ma n y i n c i de n t s (a n d t h o se w h i c h

t en d t o b e pa rt i cu l ar l y vi o l en t ) are re l at ed t o ex cess i ve a l co h o l co n s u mp t i o n , as w el l as
t o n i co t i n e w i t h dra w a l s ymp t o ms o f smoke rs. Th e o pera t o r s h o u l d t a ke a re spo n s i bl e
ap pro ach w i t h rega rds t o t h e servi n g o f al co h o l o n bo ard

, and s h o u l d pro v i de
alt e rn a t i ves (su ch as n i co t i n e g u m) f o r s mo ker s.

3.1 M easur e s t o max i mi s e pre ve n t i o n of i n c i de n t s

Th eop erator s h o u l d:

a. pro vi de st a ff w i t h a c l ear w r i t t e n po l i cy o n h o w t o dea l w i t h d i sr u pt i v e pa s sen ger behav i o u r, es pe ci a l l y i n i t s ea rl y s t ag es;

b. mi n i mi z e pa sse n ger fru st rat i o n t h a t o cc u rs o v er l o n g w a i t i n g t i mes, t h e flig h t
bein g overbo o ked, l ac k o f inf o rma t i o n , t ec h n i ca l def i ci en c i e s, et c.;

c. pro vi de t rai n i n g for st a ff me mber s w h o are i n co n t ac t w i t h pa s se n gers. T h i s i n cl u des i n st ru ct i n g crew memb ers a n d gro u n d st af

f t o l ear n h o w t o re co gnise

t h e ear l y si g n s o f po t en t i a l l y d i sr u p t i v e pa s s en ger beha vi o u r; en su r i n g t h a t

t h o se w h o co me i n co n t ac t w i t h pa sse n gers h a ve acq u i red t h e n eces sary verba l
skills a n d e n s u r i n g t h e y u n d ers t and t h e i mpo rt a n ce o f i n form i n g o t h er

o pera t i o n al area s o f t h e s i t u a t i o n t o en ab l e t h em t o d eal w i t h t h e pa sse n ger eff ec t i ve l y (n o t si mpl y “p as si n g” t h e pa sse n ger o n w ard s w i t h o u t i de n t i fy i n g t h a t

t h epass en ge r i s sh o w i n g earl y s i g n s o f

po t e n t i al l y p ro bl e mat i c b eh av i o u r); a n d

d. mai n t a i n a ccu rate a n d u pd a t ed repo rt s a n d s t at i s t i c s o f di s ru p t i ve pa sse n ge r i n ci de n t s so as t o co n t i n u al l y mo n i t o r t h e t ypes o f i n ci de n t s and i den t i fy

po t en t i a l t ra i n i n g n eeds, et c.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 125 of 136 P reven t a t i ve me t h o ds may i n c l u de den i ed bo a rdi n g o r remo val from t h e a i rcra ft

, o r refu sal t o serve al co h o l / remo va l o f dr i n k fro m pa sse n gers, and i n t h e w o rs t case,
rest rai n t

. Some o f t h e o b vi o u s w ar n i n g si g n sare:

­ dru n ke n n ess;

­ u n u s u al l yl o u d a n d bo i st e ro u sbeh a vi o u r;

­ t h r eate n i n g, vi o l en t a n d d i s ru p t i ve be h av i o u r; a n d

­ smoki n g i n n o n ­s mo ki n g areas.

4 C atego ri si n g o f di s ru p t i ve pa sse n ger inc i de n t s

Th e i de n t i f i ca t i o n a n d ca t ego ri sat i o n o f i n c i de n t s i s a n e ff e ct i ve ap pro ach. I n o rder f o r a
po l i c y t o be crea t ed, t h eorg an i sa t i o n n e eds t o c atego ri se t h e t yp es o f i n ci d en t s t h a t ar e

o ccu rr i n g; for exa mpl e : s mo ki n g, a l co h o l

, sea t i n g, de l ayed flig h t s, e t c. T h er e are ma n y t ypesof i n ci d en t s w h i ch c a n be c l a ss i f i ed i n t o 4 l evel s:

a. L evel I (di sr u pt i ve b eh av i o u r – su s pi c i o u s o r t h r eate n i n g), su c h as di so rd erl y behav i o u r due t o a l co h o l

, dr u gs e t c.; ab u s i v e l angu ag e u sed b y pa ss en ge r; o r
act sor bo dy l an guagec o n firm i n g an y s u sp i c i o u sor t h rea t e n i n g be h av i o u r.

Th e d i sr u p t i v e passe n ge r c o mp l i e s w i t h crew m e mber ins t r u c t i o n s a n d n o f u rt h er
act i o n i s requ i red.

b. L evel I I (phy si ca l l y ab u s i v e behav i o u r ), su c h as phy s i ca l ab u se (e. g. gra bb i n g,
pus h i n g, s l ap p i n g, ki ck i n g ano t h e r pa s sen ger o r crew) o r de l i b erat e da mag e t o
pro pert y ( e. g. brea k i n g o f seat s, dest ro yi n g pa n el s et c.) and t h e pa sse n ger

co n t i n u e s t h edi st u rba n ce in sp i t e o f

c rew me mb er ins t r u c t i o n s.

I ss u an ce o f a w ri t t en w ar n i n g t o t h e pa sse n g er. Th e w r i t t e n w arn i n g s h o u l d
cl ear l y st a t e t h e i mp l i cat i o n sof ac t i o n t h a t w i l l b e t ak en as a res u l t of co n t i n u o u s di sr u pt i ve be h av i o u r.

See Appe n di x 2 for samp l e wa rn i n g s t h a t c o u l d be u sed i n Leve l I I i n ci d en t s.

c. L evel I I I ( l i fe­ t h r eate n i n g be h avi o u r, u se of a ‘w eap o n ’) :

i

. pa ssen g er di sru p t s c rew me mber d u t i es d u e t o co n t i n u i n g i n t erfe ren ce; and/o r

i i

. a pa ssen g er or cr ew m e mber i s i n j u red o r s u bj e ct ed t o a s er i o u s t h rea t of

i n j u ry; and/o r

i i i

. a res t rai n t de vi c e h as t o be u s ed; a n d/o r

i v. a div e rs i o n or u n sc h ed u l ed l and i n g i s made

. I ss u an ce o f a w ri t t en pa sse n ger di s t u rba n ce repo rt a n d n o t i f i ca t i o n o f t h e
ap pro pri at e a u t h o ri t i es.

d. L evel I V (at t e mpt e d o r ac t u al breac h of t h e co ck pi t ):

C rew membe rs s h o u l d ac t earl y and u se a l l r eso u rc es ava i l ab l e t o pre ve n t a di sr u pt i ve pass en g er f ro m ga i n i n g ac cess t o t h e co ckpi t

. 5 Typesof o ffen ces

D i st i n gu i s h i n g t h e t ype o f o f fen ce i s i mpo rt an t in de t erm i n i n g w h at t h e l ega l f ram ew o rk

i s t h a t go v er n s t h e re spo n se. Of fen cesc an be c atego ri sed i n t o 3 ma i n c a t ego r i es:

a. Off e n ce s cl a ssed as a ct s o f t er ro ri s m, s u c h as b o mb t h reat s, h i j ack i n g e t c. T h es e

are c u rre n t l y co v ered by ex i st i n g i n d u s t ry po l i cy a n d mec h a n i s ms are w el l i n pl ace t o dea l w i t h t h ese o ccu rre n ces ;

b. Off e n ce s t h at a re s u bj ec t t o t h e To kyo C o n v en t i o n an d w h i ch co u l d en da n ger t h e safet y o f t h e air c raft

, s u c h as u n au t h o ri s ed co ckpi t en t ry, a t t e mpt i n g t o o pen exi t do o rs, fai l u re t o fol l o w d i rec t i o n s o f t h e c rew memb ers, smok i n g i n l ava t o r i es, t h rea t e n i n g w i t h i n t en t t o ca u se bo di l y h ar m, ab u se o f a l co h o l

, s i t t i n g

o n do o r bu st l esan d u n a u t h o ri sed u se of e l ec t ro n i c dev i ce s;

c. G e n eral o f fen ces w h i c h co n t rave n e t h e co mmon l aw o f t h e o pera t o r’s j u ri sd i c t i o n , s u c h a s i n de cen t a ssa u l t (crew a n d pa sse n gers),NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 126 of 136 t h r eate n i n g/a b u s i ve be h avi o u r, t h eft

, pub l i c o rder o ffen c es, s mo ki n g i n

u n a u t h o r i sed zo n es(o t h er t h an l a vat o r i es).

I n ad d i t i o n , t h e l ega l t ypes o f o f

fen ces o f i n ci dent s s h o u l d, i f po s si b l e, h a ve a c l ear rel a t i o n sh i p w i t h t h e “ l eve l s” o r “ca t ego ri e s” o f di sr u pt i o n , i n o rder t o en ab l e t h e affec t ed c rew m embe rs t o mak e a d i st i n c t i o n . F u rt h er mo re, i n ci de n t s co u l d be ad ded t o
t h e cl as si fica t i o n w h i c h h ave n o beari n g f ro m a l ega l s t andpo i n t (e.g . n o t f a l l i n g i n t o t h e
cat ego ry o f a gen eral o ffen ce) bu t w h i c h from t h e maj o ri t y o f cas es t h at r equ i re t h e i n vo l ve me n tof c rew m embe rs (e. g. passe n ger

v ery u pse t , v erba l abu se, e t c.).

6 Th erole of t h epi l o tin co mma n d

W h en a di sru pt i ve pa sse n ger i n c i den t o c cu r s o n bo ard an a i rc raf

t

, t h e p i l o t i n c o mma n d
h as t h e u l t i mat e a u t h o ri t y o n t h e i ss u e. Th e pi l o t i n co m man d s h o u l d e n s u re t h at t h a t

t h e re qu i red do c u me n t a t i o n h as be en f i l l ed o u t

, ass i s t w i t h t h e co l l ec t i o n o f da t a,

en s u re t h at w i t n e ss s t a t eme n t s are made u po n arr i va l

, an d be prepa red t o h el p w i t h

pro secu t i o n a n d i n t er n a l l y w i t h t h eaf

t er mat h of t h einc i de n t

. Th e p i l o t i n co m man d s h o u l d be fu l l y aw are o f t h e po w er s bes t o w ed u po n h i m/ h er b y
t h e o pera t o r ( u n der t h e To kyo C o n ve n t i o n o f 1 96 3) t o as ses s and dea l eff e ct i ve l y w i t h
di sr u pt i ve b eh a vi o u r o n bo ard

. T h e o pera t o r s h o u l d pro v i de f u l l s u pp o rt t o t h e p i l o t i n

co mma n d w h e n ev er t h ese po w er s are l e ga l l y u sed. T h e pi l o t i n co mma n d sh o u l d

co n s i der re st ra i n t w h e n ever h e/ sh e a sses ses t h at a si t u at i o n w i l l i n an y w ay af

fec t t h e safet y o f t h e a i rc raft

, its pa sse n gers a n d c rew m embers.

6.1 L o cat i o n of re st rai n tdev i ce s

W h en pa sse n ge r re st ra i n t s are carr i ed o n a n a i rcra ft t h ey s h o u l d be kep t i n a sec u re l o cat i o n s u c h as t h e co c kpi t a n d o n l y u se d i n co n s u l t at i o n w i t h t h e pi l o t i n co m man d

w h en al l t h e c i r cu ms t anc es o f t h e i n c i de n t are e val u ated. C o n s i dera t i o n m ay n eed t o be

t ake n i n t o ac co u n t w h en l o c ked cockp i t do o r po l i ci es a re i n p l ace. T h e p i l o t i n co m man d
sh o u l d co m mu n i cat e h i s/h e r deci si o n s t o t h e o pera t i o n s dep ar

t m en t as so o n as po ssi b l e

so t h ats u i t ab l earra n gem en t sare made w h e n t h e a i rcra ftl a n ds.

7 Rep o rt i n g o f di sr u pt i ve passe n ge r inc i de n t s a n d requ i red do cu men t a t i o n f o r

pro sec u t i o n

An o pera t o r s h o u l d en su re t h at i n ci den t s are ap pro pri at el y repo rt ed and do c u m en t ed.
Th e r epo rt i n g o f t h es e t ypes o f i n ci d en t s n eed s t o be d i s t i n gu i s h ed from t h e “no r mal

t ri p repo rt ”. T h e ap pro pr i a t e p l ace for p u bl i s h i n g su ch do cu men t a t i o n i s t h e o pera t o r’s

o pera t i o n s ma n u al w h ere p ro cedu res are a dd ressed, as w e l l as i n t h e rel e van t
i n st r u c t i o n s for cabi n crew. Th e o pera t o r’s po l i c y o n t h e h a n d l i n g o f di sr u pt i ve
pa ssen g ers sh o u l d be co mm u n i cat ed i n al l re l eva n t do c u men t at i o n , e. g. o pera t i o n s

man u al s, t rai n i n g ma n u a l s et c. T h e o pera t o r s h o u l d p ro vi d e c l ear gu i da n ce o n t h e u s e and co mp l et i o n o f t h e repo rt i n g for ms. A l l d o cu me n t at i o n s h o u l d mee t t h e spe ci f i c
requ i re men t s as de fined f ro m a sec u r i t y, cre w and l ega l perspe ct i ve. T h e r epo rt i n g forms s h o u l d be u se r­fr i e n dl y, si mp l e, w i t h cl ea rl y de fined i n forma t i o n req u i reme n t s. I t
i s i mpo rt an t t o n o t e t h at a l l do c u me n t a t i o n mu st l i n k t o t h e o vera l l o pera t o r po l i cy o n
t h e i ss u e o f h a n dl i n g d i sr u pt i ve pa s sen gers. A sampl e Fl i g h t D i st u rba n ce I n c i de n t Rep o rt i s setou t a t A pp en d i x1

. 7.1 St af f e mpo w erm en t

G ro u n d s u pp o rt a n d pa sse n ger se rv i ces s t af

f o ft en i s t h e f i rs t t o n o t i ce a po t en t i al l y di sr u pt i ve pa sse n ger. T h e i r pro ced u re s and t rai n i n g s h o u l d e n s u re t h a t m i n o r

co mpl a i n t s do n o t esca l ate i n t o maj o r i n c i d en t s. On t h o se o ccasi o n s w h e n t ac t

, reass u ran ce and i n t er­perso n a l skills fai l t o reso l ve an i n c i de n t

, i t i s v i t a l t h a t st a ff
membe rs h a ve gu i da n ce i den t i fy i n g a n d h a n d l i n g t h e se beha vi o u rs. T h i s i s a l so t ru e f o r

crew m embe rs. A l l s t aff me mber s i n di r ect co n t a ct w i t h pa sse n gers m u s t h ave a

man da t e from t h e o pera t o r t o i mp l eme n t t h e ap pro pri a t e pro ced u res t o pro t ec t

t h e mse l ve s a n d o t h er pass en ge rs.

7.2 Trai n i n g requ i re me n t s

As w i t h t h e repo rt i n g o f i n ci de n t s, al l t ra i n i n g r equireme n t s mu st l i n k t o t h e o pera t o r’s
po l i c y. Opera t o rs sh o u l d i de n t i f y spe ci fi c t ra i n i n g n eed s ba sed o n t h e t ypes o f i n c i de n t s
t h a t are expe ri e n c ed. On l y by t rai n i n g for t h e w o rse case sce n ar i o e. g. i n c i de n t s t h atNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 127 of 136 en da n ger t h e safe t y o f t h e ai rcraf

t

, pa sse n gers o r crew memb ers, w i l l t h e s t aff
membe rs bein a po si t i o n t o f u l l yc o pe w i t h a l l p o t en t i a l s i t u a t i o n s.

Some o r a l l o f t h e fol l o w i n g i ss u es s h o u l d b e ad dres sed i n t h e o pera t o r’s t ra i n i n g
pro gra mme:

a. i den t i f i cat i o n of t h ereaso n s for t rai n i n g, op erato r’s rat i o n a l e, ri s k aw are n es s;

b. u n d ers t and i n g o f l ega l i mpl i ca t i o n s as so ci a t e d w i t h t h e co n fron t a t i o n w i t h
di sr u pt i ve pass en g ers;

c. co mm u n i ca t i o n s ki l l s/c u st o mer serv i c e s ki l l s;

d. co n f l i c t man ag eme n t s ki l l s/verba l so ci a l s ki l l s;

e. t eam s k i l l s;

f. dea l i n g w i t h p erso n s u n d er t h e i n flue n ce o f

dr u g s/al co h o l ;

g. i n st r u c t i o n on h o w t o l i mi t s erv i ce (e.g . w h en an d h o w t o s t o p servi n g a l co h o l );

h

. phy s i ca l br eaka w ay a n d co n t ro l l i n g sk i l l s;

i

. rest rai n tdev i ce t ra i n i n g; a n d

j

. rest rai n ed pa sse n ger wel fare.

D i sr u pt i ve pa ss en ge r t ra i n i n g s h o u l d be pro v i ded t o gro u n d st af

f w h o h ave di r ec t

co n t a ct w i t h pa sse n gers (e. g. c h ec k­i n s t a ff

, d u t y man ag e rs a n d st a t i o n ma n ag er s) a n d

t o c rewm e mbers.

A samp l e o pe rator t ra i n i n g pro gra m me for cr ew memb ers a n d gro u n d s t aff i n t h e h and l i n g o f d i sr u pt i ve pass en ge rs i s se t ou t a t A pp en d i x 3.

7.3 Relief p ro gra mm es

W h en an i n c i de n t o cc u rs, t h ere ca n b e l ast i n g effect s o n t h e s t af

f i n vo l ved. Re l i e f

pro gra mme s for vi ct i m s o f d i sr u p t i ve pa s se n ge r beha vi o u r a i m a t reco very f ro m t h o s e i n ci de n t s. A di s t i n ct i o n ca n be made betwe e n a seri o u s i n c i den t (e. g. a phy s i ca l
alt e rcat i o n , be i n g t h reat en ed w i t h a kn i fe) and l e ss ser i o u s i n ci d en t s (e. g. verba l
ab u se). T h e se ri o u sn ess o f t h e i n ci de n t dep e n ds o n h o w i t w as exper i e n ced b y t h e vi c t i m. Us u a l l y ser i o u s i n ci d en t s w i l l be reco g n i sed by co l l eag u e s and b ro u g h t t o t h e
att e n t i o n o f man ag eme n t

. P ro fes si o n al co u n se l l i n g s h o u l d be co n si de red. L es s se ri o u s i n ci de n t s ca u s e l ess st ress and emo t i o n al t rau ma t o t h e vi ct i m, and t h ere fore

pro fes s i o n a l co u n sel l i n g may n o t be ca l l ed for, and may eve n b e co u n t erp ro duc t i ve i n
t h i s t ype o f i n st a n ce. H o w eve r, i f ve rba l ab u s e o ccu r s f requ en t l y, t h e n o r mal reco very t i me w i l l l i k el y be d i s t u rbed by t h es e n ew i n c i d en t s. Th e re w i l l be a bu i l d ­u p o f s t res s, and reco very t i me i s ca l l ed for t o prev en t a n e xt e n ded pe ri o d o f i l l n ess. T h i s re co very
may t ake t h e form o f gro u p di s cu ss i o n s w i t h co l l eag u e s i n ad di t i o n t o pro fes si o n al gui da n ce.

8 P erso n s Trav el l i n g u n der Spec i a l S t a t u s

8.1 Th e po l i c i es and p ro cedu res for t h e h and l i n g o f di sr u p t i ve pa ss en ge rs s h o u l d g i ve

co n s i dera t i o n t o pe rso n s o f po t en t i al l y d i sr u p t i v e pa sse n ger beha vi o u r t rave l l i n g u n d er speci a l s t at u s, s u c h as dep o rt ees, i n ad m i s si b l e perso n s a n d perso n s i n l aw fu l cu st o dy

w h i c h a re ob l i ged t o t rav el du et o j u di ci a l or ad mi n i st ra t i ve p ro ceed i n g s.

8.2 Ti c ket s a n d o t h er t ra vel do cu me n t s i n c l u di n g ba gg ag e i den t i fica t i o n t ag ( s), h eal t h

cert i f i ca t es, e t c. o f perso n s t rav el l i n g u n der s peci a l s t at u s sh o u l d be ca rri ed i n t h e ch arg eof a crew me mber u n t i l di semba rkat i o n

. 9 N o t e

9.1 Addi t i o n al gu i da n ce mat eri a l o n t h eh a n d l i n g o f di sr u pt i ve pass en g ers i sc o n t ai n ed in:

a. I C AO D o c 8 97 3 R E ST RICTE D – Se cu ri t y M a n u a l for Sa fegu a rdi n g C i v i l A vi a t i o n Agai n s t Ac t s o f U n l aw f u l I n t erfere n ce;

b. I C AO D o c 9 81 1 R E S TRICT E D – M a n u a l o n t h e I mp l e men t a t i o n o f t h e S ec u ri t y P ro vi s i o n sof An n ex6 ;

c. I C AO C i rc u l ar 2 8 8 – G u i da n c e M at eri a l o n t h e Lega l A spec t s o f U n r u l y/D i sru p t i ve P assen ge rs; a n dNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 128 of 136 d. E C AC D o c 30 P ar t I I R E S TRICT E D – E CAC P o l i c y S t ate me n t i n t h e F i el d o f C i vi l

Av i a t i o n Sec u r i t y.

9.2 Th i s g u i da n ce ma t er i al do es n o t ad d ress i s su es rega rd i n g j u di ci a l pro s ecu t i o n , s u c h as
t h en eed for:

a. ap pro pri at e do c u me n t a t i o n o f i n c i de n t s and ga t h er i n g o f ev i de n ce (n o t es,
st at eme n t s, e t c); an d

b. assi s t a n ce and s u pp o rt t o perso n n e l t o g i ve w i t n ess s t at eme n t s o r t o ap p ear i n

co u rtpro ceed i n gs w h e n pas se n gersare p ro sec u t ed.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 129 of 136 **A p**  **p endi**  **x 1 t**  **o G M OR.**  **OP S.0**  **20.S E**  **C Disrupt**  **i v**  **e Pa sse**  **nger Be**  **havi ou**  **r**



## F **L I**  **G H**  **T D**  **I S**  **T U**  **R B** **A N**  **C E**  **I N**  **C I**  **D E**  **N T**  **R E**  **P O**  **R T** 

IN FORM OPERA T ION S – (

.. .. .. .. .. .. .. .. .. .. .. .. .. ..

Fl i g h tNu mber Ai r craf

t Reg i s t ra t i o n D ate

P l ace o f Dep ar t u r e D est i n a t i o n



### L **E VE**  **L II**  (fo l l o w i n g Leve l I ­ Ver ba l W ar n i n g)



### Pa sse nger I nfor ma ti on

N ame SeatNu mber

N ati o n a l i t y P asspo rt ( co u n t ry a n d n u mber )

Addres s

D escrip t i o n of I n c i de n t

N ame o f P i l o t in C o mma n d E mp l o yee Num ber

P h o n e Si g n at u re



### L **E VE**  **L III** 

W i tne ss I n form a ti on (W i t n e ss can be a n o t h er crewme mber)

N ame Seat P h o n e

Addres s

N ame Seat P h o n e

Addres s

P i l o tin C o m man d (i n vo l ved) Na me E mp l o yee Num ber

P h o n e Si g n at u re



### Pi **l o**  **t i n**  **C o**  **m m**  **an d**  **pro v**  **ide s**  **thi s p**  **o rt**  **io n**  **to pa**  **ss e**  **nge r**  **as a**  **L e**  **ve l**  **II w ar**  **n in**  **g !** 

P assen ge r Na m e Fl i g h tNu mber SeatNu mberNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 130 of 136 

### S **am p**  **le –**  **F in**  **al Wa**  **r ni**  **ng**

**Yo ur** **be ha**  **v io**  **u r**  **m ay** **b e**  **in v**  **io la**  **t io**  **n wi**  **t h**  **th e**  **l aw.** 

Yo u r i m med i ate co o pera t i o n i s req u i red i f yo u w i sh t o a vo i d p ro sec u t i o n and re mo val from

t h i s a i r craf t a t t h en e xtpo i n tof ar ri va l

. **T he l**  **aw and**  **i nte**  **rnati o**  **nal av**  **i ati**  **on reg ula**  **ti ons**  **p ro**  **hib i**  **t e.g** 

**. the**  **fo l**  **l owi**  **ng:**

***** **Smoki ng**  **i n t**  **he l av**  **ato ry**  **or sm oki**  **ng whi**  **l e t**  **he no sm oki**  **ng l**  **i g**  **ht i**  **s on;**

***** **Inter fe**  **r enc**  **e w i**  **th a**  **c r**  **ewm em**  **b er**  **or cr eati**  **n g**  **an al**  **c oho**  **l r**  **ela ted**  **d i**  **sturban c**  **e;**

***** **Drinki ng**  **any al**  **c oho**  **l i**  **c b**  **eve rage**  **u nless**  **s er** **v ed**  **b y**  **a c**  **rew m em**  **b er;** 

**If y**  **ou d o n**  **ot ref**  **rain fr**  **om thes**  **e a c**  **ti vi**  **ti es,**  **y ou wi**  **l l**  **b e p**  **ros ec**  **uted**

**. A**  **v i**  **ati on La**  **w p**  **rovi d**  **es f or civ**  **i l**  **m one**  **ta ry**  **fin es and**  **i n som**  **e c**  **ase s,**  **i m**  **p risonm**  **e nt.** 

**A p**  **p endi**  **x 2 t**  **o G M OR.**  **OP S.0**  **20.S E**  **C – Di**  **sr u**  **p ti**  **ve Pass**  **e nger**  **Be havi**  **ou r** 

1 SMOKIN G VI OL AT I ON

Th i s i s a n o n ­s mo ki n g fligh t

.

Yo u h ave bee n t o l d n o t t o smoke by t h e c rew membe rs a n d t h e “N o S mo ki n g” si g n i s

o n

.

I f yo u s mo ke o r at t emp t t o s mo ke ag a i n t h e p i l o t i n co mma n d w i l l r eque st t h e
po l i ce/ l o ca l a u t h o ri t y t o mee t t h i s ai rcraf

t o n ar ri va l a n d yo u r co n d u c t w i l l be repo rt ed

t o t h e m for po ssi b l epro sec u t i o n

.

Th i s n o t i ceis gi ve n by t h epi l o t i n c o m man d of t h e a ircra ft

.

2 VI OL AT I ON U N ACC E PT AB L E B E H AVI OUR ON B O ARD A N A I RC RAFT

Yo u h av e alr ead y been t o l d by t h e c rew me m bers t h at yo u r be h avi o u r o n bo ard t h i s air cra fti su n ac cept ab l ean d m ayh a ve be en in vi o l ati o n of

app l i cab l e l aw

.

W i t h i mm edia t e eff e ct :

1. Yo u mu s t n o tdr i n k an y a l co h o l

2. Yo u m u s t h a n d a l l a l co h o l i n yo u r po sse ssi o n t o a crew m ember (i t w i l l b e
ret u rn ed t o y o u r w h en y o u le ave t h i sai rcraf

t )

3. Yo u mu s t n o tbe h ave i n a man n er

lik e l yt o :

­ en da n ger t h e s a fet y o f t h e a i rc raf t

­ caus ec o n cer n t o t h e crew o r ot h er pa sse n gers.

4. Yo u mu s t co mp l y w i t h t h e c rew ’s i n st r u c t i o n s.

**VIOL A**  **T I**  **O N** 

I f yo u fa i l t o co m pl y, t h e p i l o t i n co mma n d may de ci de t o l and t h e ai rcra ft a t t h e

n eares t ava i l ab l e l o cat i o n and o ff l o ad y o u ; you wi l l be l i ab l e for t h e di v ers i o n co st s a n d

yo u r t i cke t w i l l be inva l i da t ed f o r fu rt h er carr i ag e.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 131 of 136 On ar ri val d et a i l o f yo u r co n d u c t w i l l al so b e repo rt ed t o t h e po l i ce for po ss i bl e
pro secu t i o n

.

Th i s n o t i ceis gi ve n by t h epi l o t i n c o m man d of t h e a ircra ft

.

3 SA M P L E — F I N AL W ARN I N G

Yo u r be h av i o u r ap pea rs t o be i n vi o l at i o n o f [ C o u n t ry] l aw

. I f yo u fa i l t o co n t ro l yo u r act i o n s, po l i c e a u t h o ri t i es w i l l b e n o t i fi e d an d re ques t ed t o m eett h i s fligh t

.

Th i s i s a wa rn i n g t h a t [Co u n t ry] l awpro h i bi t st h e f o l l o w i n g:

1. As sa u l t s, t h rea t s, i n t i mi da t i o n o r i n t erfe re n ce w i t h a cr ew me mber i n perfo rma n ce o f t h ec r ew m e mber’s d u t i esonbo a rd an ai r craf

t be i n g o pera t ed.

2. D i sr u pt i ve be h avi o u r d u et o a l co h o l c o n s u mp t i o n

. 3. Al co h o l ­rel a t ed d i s t u rba n ce c reat ed bypasse n ge r

4. C o n su mpt i o n of a l co h o l i cbeve rag esu n l ess serv ed by a c rew me mber

5. Al co h o l serv i ce t o pa sse n gers w h o app earst o b eint o x i ca t ed

6. Fa i l u re t o fol l o w i n s t r u ct i o n s gi ve n by a crew m ember r ega rdi n g co mpl i a n ce w i t h

pa ssen g er safe t y regu l a t i o n s u c h ast h e fol l o w i n g:

­ n o s mo ki n g i n l a vat o r i es a t a n yt i m e

­ n o s mo ki n g w h e n “N O SMOKIN G ” s i g n i s i l l u m i n ated

­ t ampe r i n g w i t h

, di sabl i n g o r de st ro y i n g s mo ke de t ec t o r i n s t al l ed i n a n y air pl a n el ava t o ry

­ requ i re men t t o k eeps ea t be l t fast en e d w h i l e t h e “FAS TE N S E AT

B E L T” s i gn i s

o n

­ o pera t i o n of a n el e ct ro n i c de vi c e w h en pro h i bi t e d.

I f yo u fa i l t o co m pl y, t h e p i l o t i n co mma n d may de ci de t o l and t h e ai rcra ft a t t h e

n eares t ava i l ab l e l o cat i o n and o ff l o ad y o u ; you wi l l be l i ab l e for t h e di v ers i o n co st s a n d

yo u r t i cke t w i l l be inva l i da t ed f o r fu rt h er carr i ag e.

On ar ri val d et a i l o f yo u r co n d u c t w i l l al so b e repo rt ed t o t h e po l i ce for po ss i bl e
pro secu t i o n

.

Th i s n o t i ceis gi ve n by t h epi l o t i n c o m man d of t h e a ircra ft

.NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 132 of 136 **A p**  **p endi**  **x 3 t**  **o G M OR.**  **OP S.0**  **20.S E**  **C Disrupt**  **i v**  **e Pa sse**  **nger Be**  **havi ou**  **r** Samp l e o pera t o r t ra i n i n g p ro gra mm e for crew membe rs and g ro u n d st a ff i n t h e h an dl i n g o f
di sr u pt i ve pass en g ers.

I n i t i al T ra i n i n g: 1 da y(8 h o u rs)

An n u a l R ecu rre n tT ra i n i n g: 1/2 day ( 4 h o u r s)

**C our**  **se C o**  **nten t**  **C our**  **se O**  **b je**  **c ti**  **ves**

L ega l po s i t i o n o f t h e crew i n dea l i n g w i t h
di sr u pt i ve pass en g ers Kn o w l edg e o f n a t i o n al and i n t er n at i o n a l l ega l

regu l at i o n s (e. g. To kyo C o n v en t i o n ) ­ (30

mi n )

Opera t o r po l i cy

G u i de l i n es a n d reco m men da t i o n s for crew membe rs a n d gro u n d st af f o n h o w t o h and l e d i s ru p t i ve pa sse n gers Kn o w l edg e o f co mpa n y g u i del i n es ­ (3 0

mi n )

Rea so n s for u n reaso n ab l e o r ag gre ss i ve behav i o u r o f pa s se n gers

· reaso n sf o r agg ress i o n

· po ssi b l e c a u se s o f agg res si ve be h av i o u r

o f pa sse n gers (e. g. d i s sat i sf a ct i o n , fear

o f flyi n g, r est ri ct i o n of per so n al f r eedo m, alc o h o l an d dr u gs, d i spo s i t i o n t o u se force o r vi o l en ce) Kn o w l edg e o f reaso n s for a gg res si v e

behav i o u r by pa sse n gers ­ ( 1 h o u r)

Appro pri a t e b eh a vi o u r o f crew memb ers and gro u n d perso n n el (t h eo ry) St ra t eg i es for co n flic t avo i da n ce ­ ( 1 h o u r 3 0

mi n )

· C o n flic t avo i da n ce/co n flic t man ag e me n t D e­escal a t i o n t ec h n i q u es

· Us e o f de­e scal a t i o n t ec h n i q u es

· ap pro pri at e m eas u rest o co n t a i n
ag gress i ve beh a vi o u r ( i n cl

. prac t i cal

t rai n i n g in t h e u se o f res t ra i n i n g de vi ces, i f ap p l i cabl e)

· D ebri ef i n g a n d do c u me n t at i o n o f i n c i de n t (Fli g h t Di st u rba n ce I n c i den t R epo rt ) Kn o w l edg e o f meas u res t o co n t a i n

ag gress i o n s

C ase s t u d i es Kn o w l edg eof r eal i n c i den t s ­ ( 1 h o u r 3 0 m i n )

Appro pri a t e b eh a vi o u r o f crew memb ers and gro u n d s t aff (prac t i cal t ra i n i n g)

P ract i cal t ra i n i n g o f t ec h n i q u es ( ro l e­p l ay)

i n rea l s i t u a t i o n s, w i t h t rai n ee s C ap ab i l i t y t o u s e acqu i red k n o w l edg e i n

pra ct i ca l c as es ( 2 t o 3 h o u rs)

W h en e ver pra c t i cab l e, t h e t ra i n i n g sh o u l d be co n du ct ed u n d er r ea l i s t i c co n d i t i o n s (e. g. t ra i n i n g i n c ab i n mo ck­ u p) a n d w i t h t h e u se of vi deo rev i ew aft er pra ct i ca l e xerc i se s (f

eedb ack ).

**A MC**  **O R.O**  **PS**

**. 025** 

**. SE**  **C Sec**  **urity p**  **rogram m**  **e a nd**  **Sec urity**  **trai ning** 

**C O**  **MM E**  **RC IA**  **L OP E**  **R A** **T O**  **RS**

1 Th e t rai n i n g pro gra m me es t ab l i s h ed by a co mmer ci a l o pera t o r s h o u l d i n cl u de t h e foll o w i n g el e me n t s, i f ap p l i cable:

a. deter mi n at i o n of t h e s e ri o u sn essof a n y o c cu r re n ce;

b. crew co m m u n i ca t i o n a n d co o rdi n a t i o n ;

c. ap pro pri at e s e l f­d efe n ce res po n se s;

d. u se o f a u t h o ri sed pro t ec t i ve de vi ces;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 133 of 136 e. u n d ers t and i n g o f beha vi o u r o f t erro r i st s so as t o faci l i t a t e t h e ab i l i t y o f cr ew membe rs t o c o pe w i t h h i j acker be h av i o u r a n d p assen g er r espo n ses;

f. l i v e s i t u a t i o n al t ra i n i n g e xerc i se s rega rdi n g vari o u s t h reatc o n di t i o n s;

g. co ckpi t pro c edu res t o pro t ec t t h eai rcraf

t ; a n d

h

. air cra ft search pro ced u re s a n d g u i da n c e o n l east­r i s k bo mb l o ca t i o n s w h e re
pra ct i cab l e.

2 An o pera t o r sh o u l d a l so es t ab l i s h and mai n t ain a t rai n i n g pro gra mme t o acqua i n t

perso n n el i n vo l ve d i n t h e o pera t i o n of ai rcra ft w i t h preve n t i ve meas u re s and t e ch n i que s i n rel a t i o n t o pa sse n gers, ba gg ag e, ca rgo , mai l

, equ i p men t

, s t o res and su pp l i es i n t e n ded for carr i ag e o n an air c raf

t so t h a t t h e y co n t r i b u t e t o t h e pre ven t i o n o f act s o f
sabo t ag e o r o t h er formsof u n l aw f u l int erfe ren ce

.

**GM OR. OP**  **S.0 25.S**  **E C**  **Sec urity**  **p rogram**  **m e a**  **nd Sec**  **urity trai**  **ning**

G u i da n ce mat eri a l o n t h eop era t o r s e cu r i t y p ro gra mme is co n t a i n ed i n :

1 I C AO D o c 8 97 3 RE ST R I C TE D – Sec u r i t y M an u al for Safeg u ard i n g C i vi l A vi a t i o n Aga i n s t

Ac t s o f U n l aw f u l I n t erfere n ce; an d

2 E C AC D o c 30 P art I I RE ST R I C T E D – E C AC P o l i c y St a t eme n t i n t h e Fi e l d o f C i vi l Av i a t i o n Sec u ri t y.

Th e fo l l o w i n g ad d i t i o n a l gu i da n ce ma t er i al i s pro vi ded t o assi st i n pa rt i cu l ar, o pera t o rs o f

co mpl e x mo t o r­po w ered a i rc raf t e n ga ged i n n o n ­co mmer ci a l op era t i o n swi t h passe n gers.

1 Overv i ew

A se cu r i t y pro gra mm e s h o u l d be p ro po rt i o n al t o t h e t h rea t ag a i n st a n o pera t o r, t h e i r
perso n n el

, a i rcra ft an d faci l i t i es. T h e sec u r i t y pro gra mme s h o u l d i n c l u d e a t h r eat

assess me n t pro c ess, pre ven t i ve meas u res desi g n ed t o de t er a n d prev en t t h e

co mm i ss i o n o f u n l aw f u l act s, respo n s i ve mea s u res t o be t ak en w h en an u n l aw f u l ac t
h as b een co m mi t t ed ag a i n st t h e o pera t o r, ap p ro pri at e t rai n i n g o f pe rso n n e l i n vo l v ed
and t e st i n g o f t h e sec u r i t y pro gra m me prev e n t a t i ve and r espo n si ve mea su r es. T h e

secu ri t y p ro gra m me s h o u l d be peri o d i ca l l y ass e ssed t o en su re t h a t i t i s ap p ro pri a t e a n d
eff ec t i ve.

2 As se ssing t h e Th r eatan d V u l n erab i l i t y

Th e first s t ep i n t h e de vel o p men t o f an effect i ve se cu r i t y pro gra mm e i s t o a sses s t h e
t h r eat ag a i n st t h e o pera t o r, i t s p erso n n e l

, ai rcraf

t and fac i l i t i e s and t h e o pera t o r’s

vu l n e rab i l i t i es. T h rea t s may r el a t e t o t h e n a t u re o f bus i n ess co n d u c t ed by t h e o pera t o r, t h e l o cat i o n o f t h e b u s i n e ss, t h e n a t i o n al i t y o f t h e o pera t o r, t h e n a t i o n al i t y o f t h e

o pera t o r’s air craf t

, t h e pro f i l e o f pa s sen gers c arri ed, a n d t h e val u e o f go o ds carr i ed.

I n for mat i o n o n t h e vari o u s ki n ds o f t h r eats t h e o pera t o r i s su bj ec t t o , w i l l co me fro m a vari e t y o f so u r ces. I n deve l o pi n g and m a i n t a i n i n g a cu rre n t t h rea t asse ssm en t f o r areas

o f o pera t i o n s, t h e fol l o w i n g res o u rc es s h o u l d b e u sed as ap pro pr i a t e:

a. n at i o n a l a n d l o cal s ec u r i t y o ff i c i al s;

b. n at i o n a l a n d l o cal l aw en forcem en t of

fi c i a l s;

c. t h e o pera t o r se cu r i t y o f ficer, i f ap p l i cab l e;

d. n at i o n a l a n d i n t er n at i o n a l t rad eassoc i at i o n s;

e. airs ec u ri t yasse ssm en t a n d i n t e l l i ge n ce s ervi c e pro vi ders;

f. l o cal a n d fore i gn m ed i a r epo rt s ; an d

g. co mpany /o rga n i sa t i o n off i c i al s po s t ed i n f o re i gn l o cat i o n s, i f

app l i cab l e.

Sec u ri t y p ro fes s i o n a l s can pro v i de a ssista n c e i n d et e rm i n i n g and as ses si n g t h e

vu l n e rab i l i t i es.

3 P reven t i ve M easu res

Th ef o c u s o f prev en t i ve sec u ri t ym ea su res w i l l b e t o :

a. preve n tu n au t h o ri ze d acc esst o a i rcra ftan d f ac i l i t i esof t h eop erator;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 134 of 136 b. preve n t t h e u n au t h o r i zed i n t ro d u ct i o n of wea po n s o r ex p l o si ves o n t o ai r craf

t an d

i n t o f ac i l i t i es o f t h e o pe rator; a n d

c. preve n tt h e u se of a i rcra ftof t h e o pera t o r t o c o mm i t u n l aw fu l ac t s.

Th e sec u r i t y meas u res i mpl eme n t ed b y t h e o pera t o r sh o u l d be p ro po rt i o n al t o t h e
t h r eat. P ro ced u re s and t rai n i n g s h o u l d be i n p l ace t o i mp l em en t en h a n ced meas u res

w h en t h e t h rea t i s i n creas ed a n d t o i mpl eme n t red u c ed m easu res w h e n t h e t h reat i s reduc ed.

P reven t i ve sec u r i t y m eas u ress h o u l d inc l u de, as ap pro pri at e:

a. G l o ba l c o n si d erat i o n s:

i

. W h en e ver po ss i bl e, avo i da n c e o f area s w h er e t h er e i s an i de n t i fi ed

secu ri t y ri sk;

i i

. A se cu ri t y p ro gra m me t h a t i s spec i f i c t o t h e l o ca t i o n an d o pera t i o n ;

i i i

. Sec u ri t ypro gra m me t ra i n i n g for al l f l i gh t de pa rt men t pe rso n n e l ;

i v. E s t ab l i s h sec u r i t y as i n t egra l pa rt o f al l aspe c t s o f t h e flig h t dep ar

t men t
and i t sop era t i o n ;

v. E s t ab l i s h a Se cu ri t y Su pp o rt f u n ct i o n , mu ch l i k e t h e Sa fet y Of

fi c er ro l e; and

vi

. M ain t ai n a s ec u r i t y i n fo rma t i o n pro gra mme.

b. P erso n s and Pro cess es

i

. Req u i re pr e­emp l o y men t scr e en i n g o f fligh t de p artm e n t per so n n e l ;

i i

. Req u i re t h a t crew mem bersdi s pl ayph o t o I D satal l t i m es;

i i i

. L i mi t t h e p u bl i ca t i o n of ai r craf t i t i n erar i es;

i v. E s t ab l i s h se cu r i t y t h reat ale rt i n g pro ced u res, su ch as a co de w o rd f o r u se by perso n s u n der du r ess;

v. Req u i re a n ac cu rate an d acce ss i bl epass en ge r m ani fes t f o r

al l t ri p le gs;

vi

. E n su r e t h at o n l y o pera t o r’s pe rso n n e l and a u t h o ri zed gu es t s, i de n t i f i ed i n ad van ce, are a l l o w ed t o bo ard an air craf

t ;

vi i

. E n su r e t h at pa sse n gers o r fligh t dep ar

t m en t m embers mai n t ai n po si t i ve

co n t ro l of lugga ge; a n d

vi i i

. P o si t i ve l y i de n t i fy al l l u gg ag e a n d mat ch l u gg a ge t o spe ci fi c pa sse n gers (co l o u r­ co ded bag t ag sc a n be h e l pf u l ).

c. Ai r craf t

i

. C h eck l ava t o ri es, ba gg ag e co mpar

t me n t s and al l ca vi t i es for

u n a u t h o r i zed p eo pl e o r obj ect s pr i o r t o ev e ry de pa rt u re;

i i

. E n su r e t h at a f l i g h t dep ar t me n t memb er i s pres en t a t al l t i me s w h e n t h e air cra fti sbe i n g s ervi ced ( fu e l l i n g, c a t er i n g, et c. ) at op e ratorsf ac i l i t i e s;

i i i

. E n su r e t h a t a a i rc raf t cr ew m ember i s pre se n t at a l l t i mes w h e n t h e air cra ft i s be i n g servi ced ( fu e l l i n g, ca t er i n g, e t c .) at l o cat i o n s aw ay from

o pera t o r’s f a ci l i t i es;

i v. Us e t h e a i r craf t 's se cu r i t y s ys t em ( l o ck s and alarm s) w h e n e ver i t i s

u n a t t en de d aw ay from f ac i l i t i e s o f t h e o pera t o r;

v. Appl y t a mper ev i de n ce s ec u r i t y t ap e o n do o rs, p anel s, e t c;

vi

. P o st a guard at t h e air craf

t w h e n aw ay fr o m o pera t o r faci l i t i es at
l o cat i o n swhe re s ec u ri t yis a co n ce rn ; an d

vi i

. C o n si de r r e mo vi n g o pe rator i de n t i f i ca t i o n f ro m t h e a i rcra ftan d f ac i l i t i e s.

d. Fa ci l i t i e s

i

. E n su r e fa ci l i t y per i me t er se cu ri t y w i t h ef

fec t i ve fen c i n g, l i g h t i n g, se cu ri t y
pa t ro l s(as ap pro pri a t e), ga t esan d lim i t ed ac ces s area s;

i i

. E n su r e e xt e rn a l ga t es a n d do o rs arec l o s ed a n d l o cked at a l l t i mes;NP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 135 of 136 i i i

. Req u i re po s i t i v e acc essc o n t ro l f o r a l l ex t er n al g ates a n d do o rs;

i v. C l o se h anga r do o rs w h e n t h a t area is u n a t t en de d;

v. Sec u re a l l k e y s t o rag e a reas (fo o d and l i q u o r, p arts a n d t o o l s, et c.);

vi

. H avean acce ss co n t ro l man ag eme n ts y st em for

k ey s an d pa s ses;

vi i

. C o n fi r m t h e i d en t i t y a n d au t h o r i t y o f each pa ss en ger, ve n do r and vi s i t o r pri o r t o al l o w i n g ac cess t o fac i l i t i esan d ai rcraf

t ;

vi i i

. Ac co mpa n yal l v i s i t o r s aw ayf ro m s e cu r e area s ( vi s i t o r l o u n ge, et c.);

i x. Req u i re a pi ct u re I D o f any u n fam i l i ar o r u n a ccompa n i ed vi si t o r o r

ven do r;

x. P o st em erge n cyn u mberspro m i n e n t l y aro u n d f a ci l i t y;

xi

. E n su r e easy ac cess t o phone s o r "p ani c bu t t o n s" i n var i o u s fa ci l i t y l o cat i o n s(brea k ro o m, h a n ga r bay, et c.); a n d

xi i

. C o n fi r m sec u ri t yof de st i n a t i o n faci l i t i es.

4 Respo n s i ve Mea s u res

I n t h e c a se o f a h i j acki n g, t h e c r ew m em bers s h o u l d at t e mpt t o m ake a n asses sme n t of

t h eint en t of t h e h i j acke r an d fol l o w t h e e merg e n cy pro ced u res se t ou t in t h e o pera t i o n s

man u al. Th e se pro c edur es s h o u l d i n cl u de t h e mak i n g o f di st ress rad i o cal l s a n d

t ran spo n de r se t t i n g s, t o i n d i ca t e t h a t t h e a i rcra ft h as bee n h i j ack ed and for ad h ere n ce
t o t h e pro ced u res t h a t h ave bee n e st ab l i sh ed and pro mu l ga t ed i n I CAO D o c 7 03 0 – Reg i o n a l Su pp l em en t ary P ro ced u res i n bo t h t h e case s w h ere t h e a i rcra ft co n t i n u es o n
t h eass i g n ed t rac k a n d cr u i s i n g l e vel or i s forced t o de vi a t e t h ere from.

I n t h e case o f bo mb t h r eats, t h e o pera t o r sh o u l d f i rs t de t erm i n e t h e l eg i t i ma cy o f t h e
t h r eat o r w h e t h er i t i s l i kel y t o be a h o ax

. I f co n s i dered t o be l egi t i ma t e, l aw

en forc eme n t o ff i ci a l s sh o u l d be n o t i f i ed. I f t h e air c raft i s i n t h e a i r, A

TS s h o u l d be

n o t i fie d and t h e a i rcra ft s h o u l d l a n d t o be se arch ed. I f o n t h e gro u n d, t h e a i rcra ft
sh o u l d bem o v ed, f o r searc h i n g, t o t h e des i g n at ed i so l ate d pa rk i n g.

I n t h e ca se o f o t h e r u n l aw fu l act s, t h e o pera t o r sh o u l d co n t ac t t h e re spo n s i bl e l aw

en forc eme n t au t h o ri t i es.

5 Trai n i n g

Trai n i n g pro gra m mes s h o u l d be es t ab l i s h ed w i t h t h e o bj ect i ve o f en su r i n g t h at al l

perso n n el w i t h sec u r i t y re l ated du t i es acq u i re a n d ma i n t a i n t h e co mp et e n c e t o pe rform

t h e i r du t i es. T h e t ra i n i n g pro gra mme s h o u l d i n cl u de i n i t i a l a n d p eri o d i c refr e sh er
t rai n i n g.

6 Test i n g

Test i n g o f t h e se cu ri t y pro gra m me pre ven t a t i ve and respo n si ve mea su r es sh o u l d be

u n d ert a ken per i o di cal l y. Sc e n ar i o ba sed ex e rci s es t h at i n vo l ve el e me n t s o f t h e
preve n t a t i ve o r respo n s i v e meas u re s are an ap pro pri at e mea n s o f t es t i n g. I t i s ve ry i mpo rt an t t h a t t h e re su l t s o f s u c h t e st be reco rded and w h er e def i c i en ci e s are i den t i f i ed, co rr ect i v e ac t i o n p l an s are deve l o pe d and i m pl e me n t ed and t h e n t rac ked t o

en s u re t h att h eyare a pp ro pri a t e a n d effect i ve.

7 Samp l e Sec u r i t yCh eck l i st

**PR I**  **O R T**  **O E**  **VE RY F**  **LI G**  **HT**

P eri m et er A w aren e ss M AI N T

AI N

G ate s a n d D o o rs L OC KE D or ATT E N D E D

St o rag eA r eas L OC KE D or ATT E N D E D

H anga r S ec u ri t y Sy st ems ACTI VATE D I F I N S TA L L E D or A

TT E N D E D

Tran s i e n tFac i l i t y Sec u r i t y VE R I FI E D

Su sp i c i o u s A ct i v i t y C ALL

LA W E N FOR C E M E N T S E C URI TY A UT H ORI T

Y

Ser v i c i n g C REW P RE S E N TNP

A 2 00 9­0 2c 30 Ja n 20 09

Pag e 136 of 136 Sec u ri t yI n spe ct i o n :

Refer t o AFM gu i da n ce an d inc l u det h ef o l l o w i n g i f

app ro pri a t e:

N o s i gn of t ampe ri n g

E x t er n al l y a cces si b l es ervi c e c o mpa rt me n t s

W h eel wel l s Sy s t em op en i n gs a n d ven t s

L ava t o ri e s

I n t er n al/ ext er n al st o rag ec o mpa rt men t s Bagg ag e h o l ds

Ac ce ssi b l em e ch a n i cal / el ect ri cal co mpar

t me n t s

P assen ge r Ma n i fes t C OM P L E TE

P assen ge rs I D E N T I FI E D & VE R I FI E D

L u gg ag e/C arg o I D E N T I FI E D & VE R I FI E D

Un mat c h ed Lugga ge/C arg o D O NO T L O AD

An y Be h av i o u ral C h a n gesin P er so n n el C H E C K E D

Sec u ri t yFl i g h tRes t ri ct i o n s C H E C K

NOT AMS

All I t i n e rary/M a n i fes t I n forma t i o n Re t ai n ed On l yi f

Req u i re d byReg u l a t i o n or Op erator P o l i cy

**BE F**  **O RE**  **L E**  **A VI**  **N G**  **A IRCR**  **A F**  **T**

Un a t t e n ded A i rc raftS ecu ri t y:

AFM re co mme n da t i o n s

C l o se a n d s ecu re e merg en c y e xi t s

Ar m al ar m s ys t em s ( i f i n st a l l ed)

C l o se a n d l o ck a l l k e yed a cces s do o rs Opera t o r s pec i f i c pro ced u res/a l t er n at i ve m ea n s o f co mp l i a n ce

N o t e: Pro ced u ress pe ci fi ed in t h e AFM a l w a ys t a ke pre cede n ce.

**GM OR. O**  **P S.0**  **30.S E**  **C A**  **i rc**  **r aft se**  **arc h p**  **ro c**  **edur e ch**  **ec kl**  **i st** 

**C O**  **MM E**  **RC IA**  **L O**  **PE R**  **A T**  **O RS**  **A N**  **D N**  **O N**  **­C O**  **M ME**  **RCIA L**  **O PE**  **RA T**  **O RS**  **O F**  **C O**  **M PL**  **E X** 
**MO T**  **O R­P**  **OWE RE**  **D AI RCR**  **A FT** 

G u i da n ce mat eri a l o n t h e o pe rator t ra i n i n g pro g ramme and air craf

t sea rc h pro ced u re c h eck l i st for co m merc i al op era t o rs a n d o pera t o rs o f

c o mp l ex mo t o r­po w ere d ai rcra ft i sc o n t ai n ed in:

1 I C AO D o c 8 97 3 RE ST R I C TE D – Sec u r i t y M an u al for Safeg u ard i n g C i vi l A vi a t i o n Aga i n s t
Ac t s o f U n l aw f u l I n t erfere n ce;

2 I C AO D o c 98 11 RE ST R I C T E D – Ma n u al o n t h e I mpl e me n t a t i o n of t h e S e cu ri t y P ro v i s i o n s

o f A n n e x 6; a n d

3 E C AC D o c 30 P art I I RE ST R I C T E D – E C AC P o l i c y St a t eme n t i n t h e Fi e l d o f C i vi l Av i a t i o n Sec u ri t y.

Fur t h e r gui da n c e mat e ri a l i s co n t a i n ed i n be s t pra ct i ce s and ma n u a l s dev el o ped by t rad e

o rga n i sa t i o n s, s u c h as t h e I A TA Sec u r i t y M an u a l and t h e I B AC I S­B AO I n t er n at i o n a l S t anda rd
for B u s i n e ss Aircra ft Opera t i o n s.