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###### Department of Commerce

###### National Institute of Standards and Technology

# AGENCY:

National Institute of Standards and Technology (NIST), Commerce.

# ACTION:

Notice of information collection, request for comment.

# SUMMARY:

The Department of Commerce, in accordance with the Paperwork Reduction Act of 1995 (PRA), invites the general public and other Federal agencies to comment on proposed, and continuing information collections, which helps us assess the impact of our information collection requirements and minimize the public's reporting burden. The purpose of this notice is to allow for 60 days of public comment preceding submission of the collection to OMB.

# DATES:

To ensure consideration, comments regarding this proposed information collection must be received on or before March 22, 2021.

# ADDRESSES:

                        Interested persons are invited to submit written comments by mail to Maureen O'Reilly, Management Analyst, NIST at                         *PRAcomments@doc.gov.*                         Please reference OMB Control Number 0693-0031 in the subject line of your comments. Do not submit Confidential Business Information or otherwise sensitive or protected information.                    

# FOR FURTHER INFORMATION CONTACT:

                        Requests for additional information or specific questions related to collection activities should be directed to Maureen O'Reilly, Management Analyst, NIST, via email                         *maureen.oreilly@nist.gov*                         or at 301-975-3189.                    

#                     SUPPLEMENTARY INFORMATION:                          ( print page 5140)    

## I. Abstract

In accordance with Executive Order 12862, the National Institute of Standards and Technology (NIST), a non-regulatory agency of the Department of Commerce, proposes to conduct a number of individual information collections that are both quantitative and qualitative. The information collections will be designed to determine the type and quality of the products, services, and information our key customers want and expect, as well as their satisfaction with and awareness of existing products, services, and information. In addition, NIST proposes other customer service satisfaction data collections that include, but may not be limited to focus groups, reply cards that accompany product distributions, and Web-based surveys and dialog boxes that offer customers the opportunity to express their level of satisfaction with NIST products, services, and information and for ongoing dialogue with NIST. NIST will limit its inquiries to data collections that solicit voluntary options and will not collect information that is required or regulated. No assurances of confidentiality will be given. However, it will be completely optional for survey participants to provide their name or affiliation information if they wish to provide comments for which they elect to receive a response.

## II. Method of Collection

NIST will collect this information by electronic means, as well as by mail, fax, telephone, and person-to-person interactions.

## III. Data

*OMB Control Number:*                     0693-0031.                

*Form Number(s):*                     None.                

*Type of Review:*                     Regular Submission, extension of a current information collection.                

*Affected Public:*                     Business or other for-profit organizations, individuals, not-for-profit institution.                

*Estimated Number of Respondents:*                     120,000.                

*Estimated Time per Response:*                     Less than 2 minutes for a response card, 2 hours for focus group participation. The average estimated response time for the completion of a collection instrument is expected to be less than 30 minutes per response(s).                

*Estimated Total Annual Burden Hours:*                     15,000.                

*Estimated Total Annual Cost to Public:*                     None.                

*Respondent's Obligation:*                     Voluntary.                

*Legal Authority:*

## IV. Request for Comments

We are soliciting public comments to permit the Department/Bureau to: (a) Evaluate whether the proposed information collection is necessary for the proper functions of the Department, including whether the information will have practical utility; (b) Evaluate the accuracy of our estimate of the time and cost burden for this proposed collection, including the validity of the methodology and assumptions used; (c) Evaluate ways to enhance the quality, utility, and clarity of the information to be collected; and (d) Minimize the reporting burden on those who are to respond, including the use of automated collection techniques or other forms of information technology.

Comments that you submit in response to this notice are a matter of public record. We will include or summarize each comment in our request to OMB to approve this ICR. Before including your address, phone number, email address, or other personal identifying information in your comment, you should be aware that your entire comment—including your personal identifying information—may be made publicly available at any time. While you may ask us in your comment to withhold your personal identifying information from public review, we cannot guarantee that we will be able to do so.

Sheleen Dumas,

Department PRA Clearance Officer, Office of the Chief Information Officer, Commerce Department.

[FR Doc. 2021-01069 Filed 1-15-21; 8:45 am]

BILLING CODE 3510-13-P