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U.S. Department of Education

U.S. Department of Education

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The Department identified three Agency Priority Goals (APGs) for fiscal year (FY) 2022 and FY 2023 that reflect the top implementation-focused performance improvement priorities of Department leadership and the Administration and are consistent with the FY 2022 -2026 Strategic Plan. The APGs, which are aligned to the national priority to advance educational equity, focus on addressing the impact of the COVID-19 pandemic, effectively managing federal student loans, and reducing disparities in attainment of high-quality degrees and credentials.

**Address the impact of the COVID-19 pandemic on students, educators, and faculty: The Department will be a leader and partner in addressing the impact of the COVID-19 pandemic in educational areas.**

By September 30, 2023, the Department will respond to the impact of the COVID-19 pandemic and the need to continuously provide for high-quality educational environments and capabilities by supporting state educational agencies, local educational agencies, and institutions of higher education to:
                - Continue to support schools in maintaining safe, fully in-person instructions for students.
                - Utilize COVID-19 relief funds on appropriate, effective, and evidence-based activities to reengage students, address lost instructional time, and improve educational opportunities by offering 300+ Department-led technical assistance engagements.

**Effectively manage federal student loans: The Department will provide effective customer service for borrowers to simplify the student loan repayment process.**

By September 30, 2023, Federal Student Aid will improve loan servicer quality and accuracy to levels at or above 95 percent, as defined in student loan servicer agreements.

**Reduce disparities in attainment of high-quality degrees and credentials: The Department will support institutions and states to assist low-income students and students of color to enroll in and complete high-quality postsecondary education programs, including at community colleges and through career and technical training.**

By September 30, 2023, the Department will increase the number and diversity of higher education grant applicants from community colleges, Historically Black Colleges and Universities, Tribally Controlled Colleges or Universities, Minority-Serving Institutions, and public four-year colleges by 5 percent to support and assist low-income students and students of color in attaining improved educational outcomes.

For more information on the Department's FYs 2022-2023 Agency Priority Goals, please go to Performance.gov.

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