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STATE OF WEST VIRGINIA

SUPREME COURT OF APPEALS

JEFFREY CROUSE,

Claimant Below, Petitioner

vs.) No. 18-1078 (BOR Appeal No. 2052791)

(Claim No. 2016009432)

SUDDENLINK COMMUNICATIONS, 

Employer Below, Respondent

MEMORANDUM DECISION

Petitioner Jeffrey Crouse, by Counsel Reginald D. Henry, appeals the decision of the West 

Virginia Workers’ Compensation Board of Review (“Board of Review”). Suddenlink 

Communications, by Counsel Steven K. Wellman, filed a timely response.

The issue on appeal is permanent partial disability. The claims administrator granted no 

permanent partial disability award on August 24, 2016. The Office of Judges affirmed the decision 

in its March 18, 2018, Order. The Order was affirmed by the Board of Review on October 22, 

2018.

The Court has carefully reviewed the records, written arguments, and appendices contained 

in the briefs, and the case is mature for consideration. The facts and legal arguments are adequately 

presented, and the decisional process would not be significantly aided by oral argument. Upon 

consideration of the standard of review, the briefs, and the record presented, the Court finds no 

substantial question of law and no prejudicial error. For these reasons, a memorandum decision is 

appropriate under Rule 21 of the Rules of Appellate Procedure. 

Mr. Crouse, a sales representative, was injured in the course of his employment on 

September 29, 2015. The Employees’ and Physicians’ Report of Injury indicates he injured his 

wrist, shoulder, and back when he slipped and fell while walking down the steps of a customer’s 

home. The physician’s section listed the diagnoses as abrasions to the wrist, shoulder, and ribs. 

The claims administrator approved the claim for injury of the chest wall, wrist injury, and 

shoulder/arm abrasion on October 16, 2015.

Joseph Grady, M.D., performed an independent medical evaluation on August 2, 2016, in 

which he diagnosed resolved chest wall sprain. He found no lumbar or thoracic radiculopathy and 

FILED

November 15, 2019

EDYTHE NASH GAISER, CLERK

SUPREME COURT OF APPEALS

OF WEST VIRGINIA
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noted that Mr. Crouse had some degenerative changes in those areas. Dr. Grady found a causal 

connection between the compensable injury and the diagnosis of chest wall sprain. He opined that 

Mr. Crouse’s current symptoms are not related to the lumbar disc herniation seen on MRI. He did 

not report symptoms in the area of the herniation and instead stated that he had pain in his thoracic 

spine. Dr. Grady stated that no further medical treatment was needed for the compensable injury,

and Mr. Crouse had reached maximum medical improvement. He assessed 0% impairment. The 

claims administrator granted no permanent partial disability award on August 24, 2016.

Mr. Crouse testified in a May 15, 2017, deposition that on the day of his injury, he was 

walking down some wet wooden steps when he slipped and fell. He landed on his back and 

shoulder and his wrist hit the handrail. He stated that he had a prior upper back injury that occurred 

in a 1997 car accident. His current complaints are pain in his thoracic spine, lumbar spine, ribs, 

right hip, and left leg. 

Robert Walker, M.D., completed an independent medical evaluation on August 24, 2017, 

in which he assessed 0% impairment for the left wrist. For the left shoulder, he found 4% 

impairment. Dr. Walker evaluated the chest wall injury by thoracic spine range of motion. He 

found that Mr. Crouse had 3% impairment based on range of motion measurements. He placed 

Mr. Crouse in Thoracic Category II from West Virginia Code of State Rules § 85-20 and adjusted 

the rating to 5%. His total impairment recommendation was 9%. In an October 13, 2017,

addendum, Dr. Walker stated that his report contained an error. He actually examined and rated 

the right wrist, not the left. 

On January 14, 2018, Marsha Bailey, M.D., performed an independent medical evaluation 

in which she diagnosed resolved left shoulder contusion/abrasion, resolved right wrist abrasion, 

and resolved left rib contusions. Dr. Bailey found no evidence of thoracic or lumbar radiculopathy. 

She opined that Mr. Crouse’s thoracic and lumbar spine pain were chronic and unrelated to the 

compensable injury. Further, his complaints of thoracic radiculopathy were not supported by the 

MRI. Dr. Bailey concluded that Mr. Crouse had 0% impairment as a result of the compensable 

injury. Dr. Bailey noted that Mr. Crouse reported no right wrist problems at the evaluation by Dr. 

Grady. During Dr. Bailey’s evaluation, he denied any wrist or neck pain attributable to the 

compensable injury. He attributed any wrist pain to his history of tenosynovitis. Mr. Crouse also 

reported nothing more than an occasional ache in his shoulder. Dr. Bailey found that Dr. Walker’s 

account of the mechanism of injury was incorrect. She noted that he failed to explain why his right 

shoulder range of motion measurements were lower than his left shoulder measurements given 

that the right shoulder was uninjured. Dr. Bailey also found that Dr. Walker’s finding of 5% 

thoracic impairment, which he attributed to the chest wall contusion, was difficult to follow. Dr. 

Bailey determined that Mr. Crouse’s complaints greatly outweighed the objective findings. 

The Office of Judges affirmed the claims administrator’s decision granting a 0% permanent 

partial disability award on March 13, 2018. It found that Dr. Walker’s evaluation was invalid. 

First, it was unclear how he used the thoracic spine evaluation to find impairment for the chest 

wall injury, and his chest rating was not in accordance with the American Medical Association’s 

Guides to the Evaluation of Permanent Impairment (4th ed. 1993). Second, Dr. Walker failed to 

explain why Mr. Crouse’s uninjured shoulder range of motion measurements were lower than the 
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injured left shoulder measurements. Finally, Dr. Walker’s findings of wrist and shoulder 

impairment were inconsistent with Mr. Crouse’s reported symptoms and the findings of Drs. 

Bailey and Grady, who each found 0% impairment. The Board of Review adopted the findings of 

fact and conclusions of law of the Office of Judges and affirmed its Order on October 22, 2018.

After review, we agree with the reasoning and conclusions of the Office of Judges as 

affirmed by the Board of Review. Dr. Walker’s report was unreliable and the Board of Review 

made no error in affirming the finding of 0% impairment. 

For the foregoing reasons, we find that the decision of the Board of Review is not in clear 

violation of any constitutional or statutory provision, nor is it clearly the result of erroneous 

conclusions of law, nor is it based upon a material misstatement or mischaracterization of the 

evidentiary record. Therefore, the decision of the Board of Review is affirmed. 

 Affirmed.

ISSUED: November 15, 2019

CONCURRED IN BY:

Chief Justice Elizabeth D. Walker

Justice Margaret L. Workman

Justice Tim Armstead

Justice Evan H. Jenkins

Justice John A. Hutchison