BOMBARD I ER B OMBARD IE R 

GLOBAL5000 CUSTOMER SERVICES BUSINESS A I RCRA F T 

SERVICE BULLETIN SUMMARY 

This Service Bulletin is available at: 

www.cic.bombardier.com 

BD-700-1A11 (BD-700) 

ATA 35-21 

OXYGEN 

MODIFICATION - PASSENGER OXYGEN SYSTEM -

CHANGE LANYARD ON MASK FOR CORRECT LENGTH 

The information below is provided for your reference. For full details, please 

see corresponding paragraph contained within this bulletin. 

COMPLIANCE TIME RECOMMENDED Within 750 Flight hours or at the next "C" 

SPECIFIED TIME COMPLIANCE check, whichever comes first 

EFFECTIVITY: Refer to Paragraph 1.A. 

MANPOWER: Refer to Paragraph 1.F. 

CONTINUED AIRWORTHINESS (CAW) YES D NO ~ FLEET CAMPAIGN 

KITS and/or PARTS YES ~ NO D 

TOOLING/GSE YES D NO ~ 

PLANNING INFORMATION: See important 

information at the start of Paragraph 1. YES D NO ~ 

DEDICATED SCHEDULE YES D NO lZl 

PREREQUISITE SERVICE BULLETINS: N/A 

NOTE: This Service Bulletin is subject to an Airworthiness Directive (AD), CF-2012-31 , 

issued by Transport Canada. 

To place an order for parts or kits, please call Bombardier Aerospace Parts Services at: 

514-855-2999 or 1-866-538-124 7 

Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 1 of 1 
' , 

BOM B AR D IER BO M BARDIER 

GLOBALSOOO CUSTOMER SERVICES BUSINESS AIRCRAF"T 

SERVICE BULLETIN 

This Service Bulletin is available at: 

www.cic.bombardier. com 

BD-700-1A11 (BD-700) 

ATA 35-21 

OXYGEN 

MODIFICATION - PASSENGER OXYGEN SYSTEM -

CHANGE LANYARD ON MASK FOR CORRECT LENGTH 

RETROACTIVE ACTION 

THE ACTION THAT FOLLOWS IS RECOMMENDED FOR AIRCRAFT ON WHICH 

THE BASIC ISSUE OR REVISION 01 OF THIS SERVICE BULLETIN WAS DONE: 

If the all the ODU lanyards in the aircraft (entrance area, forward lavatory, cabin area 

and aft lavatory) have been inspected and replaced as applicable, no further action is 

required . Otherwise do this Service Bulletin, only to the areas that were not previously 

inspected. 

1. PLANNING INFORMATION 

A. Effectivity 

BD-700-1A11 aircraft. For the aircraft Serial No. and STC No., refer to the table 

that follows: 

Aircraft TCCASTC FAA STC EASA STC 

Serial No. 

9130 C-LSA05-030/D -

9140 SA05-60 Issue 1 ST02140NY Dated 

2005-1 0-1 4 

9149 SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

Refer to applicable governmental agency regulations and requirements and make sure that the work described in this 

Service Bulletin is performed in compliance with manufacturer's recommendations and/or acceptable industry standards. 

This document is proprietary to Bombardier Inc. and/or its affiliates and may not be reproduced or copied in any form or 

by any means without the prior written consent of Bombardier Inc. and/or its affiliates. 

e> 2012 • 2013 Bombardier Inc. All rights reserved 

Lea~et. Challenger, Global, are registered trademarks of Bombardier Inc. or its subsidiaries. 

- -

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Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 1 of 13 
Aircraft 

Serial No. 

9152 

9154 

9156 

9157 

9161 

9166 

9168 

9170 

9172 

9174 

9176 

9178 

9180 

9182 

9186 

9188 

9190 

9192 

9198 

9204 

9206 

9207 

9209 

9212 

BOMBARDIER 

GLOBAL5000 

MODEL BD-700-1 A 11 (BD-700) 

TCCASTC FAA STC 

SA05-60 Issue 1 ST02140NY 

SA05-60 Issue 1 ST02140NY 

SA05-60 Issue 1 ST02140NY 

SA05-60 Issue 1 ST02140NY 

SA05-60 Issue 1 ST02140NY 

SA05-60 Issue 1 ST02140NY Dated 

14 Oct 2005 

C-LSA06-0 14/D -

C-LSA05-382/D -

SA05-60 Issue 1 ST02140NY 

C-LSA06-032/D -

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

C-LSA06-0198/D -

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

C-LSA06-281 /D - C-LSA06-256/D - C-LSA06-182/D - SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

C-LSA06-335/D -

C-LSA06-336/D - SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

EASA STC 

-

-

-

-

-

-

EASA.IM.A.S.01605 

EASA.IM.A.S.01607 

Issue 1 

- EASA.IM.A.S.01828 

-

-

-

EASA.IM.A.S.02515 

EASA.IM.A.S.02247 

EASA.IM.A.S.02098 

-

-

EASA.IM .A.S.02176 

EASA.IM.A.S.021 01 

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-

-

-

Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 2 of 13 
Aircraft 

Serial No. 

9216 

9217 

9221 

9224 

9226 

9227 

9231 

9233 

9241 

9243 

9245 

9249 

9255 

9257 

9261 

9263 

9265 

9269 

9271 

BOMBARDIER 

GLOBAL5000 

MODEL BD-700-1 A 11 (BD-700) 

TCCASTC FAASTC 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

C-LSA07 -161/D - SA05-60 Issue 1 ST02140NY 

SA05-60 Issue 1 ST02140NY 

C-LSA07 -162/D ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

C-LSA07 -278/D -

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

C-LSA07 -229/D -

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

C-LSA08-019/D -

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02033NY Dated 

2004-12-02 

SA05-60 Issue 1 ST02140NY 

C-LSA08-065/D - Issue 1 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

EASASTC 

-

-

-

-

-

-

-

-

EASA.IM.A.S.02602 

EASA.IM.A.S.02603 

-

EASA.IM.A.S.02641 

-

-

-

-

-

EASA.IM.A.S.02779 

-

Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 3 of 13 
Aircraft 

Serial No. 

9273 

9282 

9285 

9288 

9293 

9295 

9298 

9301 

9305 

9311 

9315 

9318 

9321 

9325 

9328 

9330 

BOMBARDIER 

GLOBAL5000 

MODEL BD-700-1 A 11 (BD-700) 

TCCASTC FAA STC 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

SA05-60 Issue 1 ST02140NY Dated 

2005-10-14 

EASASTC 

EASA.IM.A.S.02795 

-

-

-

EASA.IM.A.S.03100 

-

-

EASA.IM.A.S.03105 

-

EASA.IM.A.S.03121 

EASA.IM.A.S.03162 

EASA.IM.A.S.03164 

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-

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Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 4 of 13 
BOMBARDIER 

GLOBALsooo 

MODEL BD-700-1A11 (BD-700) 

Aircraft TCCA STC FAA STC EASA STC 

Serial No. 

9334 SA05-60 Issue 1 ST02140NY Dated 10028579 

2005-10-14 

9337 SA05-60 Issue 1 ST02140NY Dated -

2005-10-14 

9340 SA05-60 Issue 1 ST02140NY Dated - 2005-10-14 

9343 SA05-60 Issue 1 ST02140NY Dated 10027762 Rev. 1 

2005-10-14 

9346 SA05-60 Issue 1 ST02140NY Dated -

2005-10-14 

9353 SA05-60 Issue 1 ST02140NY Dated 10028361 

2005-10-14 

All other subsequent BD-700-1 A 11 aircraft are scheduled for the modification in 

completion prior to delivery. 

NOTES: 1. The instructions given in this Service Bulletin are only applicable to 

the systems and parts installed at the time of delivery of the aircraft 

or as changed by Bombardier Aerospace Service Bulletin(s). 

Before you do this bulletin, examine all STC, STA or equivalent 

action changes to make sure that this bulletin can be completed . 

B. Reason 

During an interior evaluation of the Global 5000, it was discovered that the oxygen 

dispensing unit (ODU) has a length of lanyard that exceeds regulations. In an 

emergency, for certain individuals with specific physical characteristics and sitting 

in certain seat locations, the individual can don the oxygen mask and potentially 

not activate the oxygen flow. If oxygen supply is not provided, the individual may 

experience loss of consciousness within 8 - 10 seconds, and within four minutes, 

a fatal injury can occur. 

This Service Bulletin replaces the existing ODU lanyards with lanyards of the 

correct length that meets the safety requirements. 

C. Description 

This Service Bulletin gives instructions to: 

- Get access to oxygen masks in the ODU, 

- Replace the existing 17 or 20 inch (43.2 or 50.8 ems) lanyards with a 11 inch 

(27.9 ems) lanyard, and 

- Install the oxygen masks in the ODU. 

Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 5 of 13 
BOMBARDIER 

GLOBAL5000 

MODEL BD-700-1 A 11 (BD-700) 

D. Compliance 

Recommended in less than 750 flight hours or at the next "C" check, whichever 

comes first. 

NOTE: This Service Bulletin is subject to an Airworthiness Directive (AD), 

CF-2012-31, issued by Transport Canada. 

E. Approval 

The technical content of this Service Bulletin has been approved under the 

authority of the Transport Canada Civil Aviation (TCCA). 

NOTES: 1. The technical content of this Service Bulletin is accepted by the FAA 

under the Canada/USA bilateral Aviation Safety Agreement. 

2. The technical content of this Service Bulletin is accepted by EASA 

under the Canada/EU bilateral Aviation Safety Agreement. 

F. Manpower 

NOTES: 1. The man-hours given are estimates to help you schedule the tasks 

given in this bulletin. The estimates are for direct labor performed by 

an experienced crew and do not include the time for familiarization, 

planning, aircraft preparation in hangar such as towing and 

positioning of scaffolds, removal of interior furnishings, repainting, 

supervision and inspection. 

For more information related to the manpower estimates, refer to 

SB 700-1A11-00-002. 

2. This Service Bulletin may require consumable materials that have 

specific curing times (refer to Paragraph 3). The accumulated curing 

time is not included in the labor estimates and should be considered 

for planning purposes before you schedule this Service Bulletin. 

3. Labor hours are based on the fact that the modification will be done 

at the next scheduled maintenance task or inspection. Therefore no 

man-hours are allotted to prepare the aircraft for maintenance or to 

prepare for this Service Bulletin. 

16 man-hours are necessary to do this modification. 

The labor required to do this Service Bulletin is at no cost if: 

(i) the work is done at Bombardier Business Aviation Services (BBAS) 

or Authorized Service Facilities (ASF), and 

(ii) this Service Bulletin is scheduled in less than 750 flight hours or 

at the next C check, whichever comes first, from its release date 

(Basic Issue). 

Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 6 of 13 
BOMBARDIER 

GLOBAL5000 

MODEL BD-700-1A11 (BD-700) 

G. Material - Cost and Availability 

No kit is necessary to do this modification. 

The materials necessary to do this modification are listed in Paragraph 3.C. 

The parts necessary to do this modification are listed in Paragraph 3.B. 

736 parts were available when this Service Bulletin was released . Sufficient parts 

will be kept for the estimated amount of orders. 

The parts can be purchased by sending a purchase order to Bombardier Aerospace 

Parts Services, Montreal. 

These parts are available at no cost, if a no-charge purchase order is sent to 

Bombardier Aerospace in less than 15 months, from this Service Bulletin release 

date (Basic Issue). 

During or after the above free period, Smart Parts Plus does not pay for the parts. 

H. Tooling 

No equipment or special tools are necessary. 

I. Weight and Balance 

No change. 

J. Electrical Load Data 

No change. 

K. References 

- Transport Canada (TC) STC SA05-60, Issue 1 (not attached). 

- ACS - NAI, Modification Data Summary H1 0800 Rev. NC (not attached). 

- Bombardier Instructions for Continued Airworthiness (IFCA), BAS67058005 

(attached). 

- Bombardier Aerospace, Drawing BAS67039070, Rev. A. 

- Global 5000 BD-700-1A11 Aircraft Maintenance Manual, Chapters 6, 24 and 35. 

L. Other Publications Affected 

None. 

M. Equivalent Service Bulletin 

None. 

Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 7 of 13 
BOMBARDIER 

GLOBAL5000 

MODEL BD-700-1 A 11 (BD-700) 

2. ACCOMPLISHMENT INSTRUCTIONS 

NOTES: 1. All TASKs given in the procedures that follow are from the Global 5000 

BD-700-1A 11 Aircraft Maintenance Manual (AMM) unless otherwise 

specified. 

2. All references made to zones, access panels and/or doors, are from the 

Global 5000 BD-700-1A11 Aircraft Maintenance Manual (AMM), Chapter 6. 

A. Aircraft Setup 

(1) Obey all oxygen system safety precautions. Refer to TASK 35-00-00-910-801. 

(2) Obey all electrical/electronic safety precautions. Refer to 

TASK 24-00-00-91 0-801 . 

(3) In the flight compartment, on the PASSENGER OXYGEN control panel, set 

the CLOSED/NORMAL/OVERRIDE SELECTOR to CLOSED. 

B. Modification 

NOTE: All the oxygen masks will deploy at one time. 

(1) Use tape to secure the interior trim cover on the ODU cover to prevent the 

masks from dropping. Make a loop in the in the middle of the tape so that the 

ODU covers unlatching can be confirmed. 

(2) In the flight compartment, on the PASSENGER OXYGEN control panel, set 

the CLOSED/NORMAL/OVERRIDE SELECTOR to OVERRIDE and then 

CLOSED. 

NOTE: When the CLOSED/NORMAL/OVERRIDE SELECTOR is put in the 

OVERRIDE position, all the oxygen masks will drop from their ODU. 

The passenger oxygen system is pressurized. When you put the 

CLOSED/NORMAL/OVERRIDE SELECTOR to the CLOSED 

position , oxygen pressure is shutoff, and only residue pressure exists 

in the oxygen lines. 

(3) Carefully lower the two oxygen masks from the ODU. 

(4) In Fwd Lavatory Headliner (1 ODU), Entrance Headliner (2 ODU) and Aft 

Lavatory PSU (1 ODU), remove and discard the existing oxygen mask 

lanyards, Part Nos. 8431564-503 or 8431564-505, from between the oxygen 

mask ring and manifold pin ring . 

(5) Install the new lanyards, Part No. 8431564-507. Refer to drawing 

BAS67039070, sheet 3, Item 30. 

(6) In cabin for each ODU's, measure the length of the two lanyards and if they 

are not 11 ± 0.25 inches, remove and discard the existing oxygen mask 

lanyards, Part Nos. 8431564-503 or 8431564-505, from between the oxygen 

mask ring and manifold pin ring. 

Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 8 of 13 
BOMBARDIER 

GLOBAL5000 

MODEL BD-700-1A11 (BD-700) 

(7) Install the new lanyards, Part No. B431564-507. Refer to drawing 

BAS67039070, sheet 3, Item 30. 

(8) Re-identify reworked ODU boxes as "Post SB 700-1 A 11-35-009" by ink 

stamp, per best shop practices. It is permissible to re-identify reworked ODU's 

with "Post SB 700-1A11-35-009" identification inside of box if more 

accessible. 

(9) Install the interior trim cover on the ODU box cover and install the cover. 

C. Testing 

None. 

D. Close-out 

Remove all tools, equipment and unwanted materials from the aircraft. 

E. Recording 

When this Service Bulletin is completed, make an entry in the aircraft log and 

send the attached Incorporation Notice to Bombardier Business Aircraft Customer 

Services (BBACS). 

In an effort to improve the quality of our technical communications, we are 

requesting your feedback. Please take a moment to fill out our easy on-line 

Service Bulletin survey: 

http://csefeedback.aero.bombardier.com 

3. MATERIAL INFORMATION 

A. Kit 

No kits required. 

B. Parts 

The part that follows is necessary to do this Service Bulletin and is available from 

Bombardier Aerospace Parts Services, Montreal: 

NEW QTY ITEM USED INSTRUCTIONS -

PART NO. PART NO. DISPOSITION 

B431564-507 32 Lanyard B431564-503 & Discard 

Assembly B431564-505 

NOTE: The part number for the item listed above is subject to change without 

revision to this Service Bulletin. In case of discrepancy between this list 

and any other list, the Illustrated Parts Catalog prevails and shall be used 

to determine the latest part number. 

Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 9 of 13 
C. Material 

BOMBARDIER 

GLOBAL5000 

MODEL BD-700-1 A 11 (BD-700) 

The material that follows, or equivalent, is necessary to do this Service Bulletin. It 

can be purchased from a local supplier. Bombardier Aerospace does not pay for 

this consumable. 

DESCRIPTION PART SPECIFICATION QUANTITY SUPPLIER 

No./NAME (See Note) 

Tape, Masking - - As Code: A 

Necessary 

NOTES: 1. Refer to the table that follows for each supplier's address listed by 

codes. 

2. The Curing Time (CT), if applicable, for each consumable material 

is indicated with the description of each product. 

3. At time of release of this Service Bulletin, the information on the 

supplier was valid and accurate. In the event that this information 

has changed , the operator is encouraged to use the World Wide Web 

to find a local supplier. 

SUPPLIERS ADDRESSES BY CODES 

D. Publications 

No publications required. 

Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

Code: A 

Commercially Available 

700-1 A 11-35-009 

Page 10 of 13 
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Basic Issue: 

Revision 02: 

Oct 22/2012 

May 28/2013 

700-1 A 11-35-009 

Page 11 of 13 
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Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 12 of 13 

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@oxYGEN 

TYPICAL OXYGEN BOX (OPEN) 

OTHER fTEMS NOT SHOWN FOR CLARI1Y 

BAS67039070 - Oxygen Dispensing Units- Lanyard Replacement 

(Sheet 3 of 3, Rev. A) 

Basic Issue: Oct 22/2012 

Revision 02: May 28/2013 

700-1 A 11-35-009 

Page 13 of 13 

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NRISI'Ia - A ~ OXYGEN DISPENS NG~ ~ - LANYARD REPLACEMENT ~ '-- - ~ I 
BOMBARDIER BOI"'BAROIER 

GLOBALSOOO CUSTOMER SERVICES BUSINESS AIRCRAFT 

SERVICE BULLETIN EVALUATION FORM 

(Your ideas will help us provide better bulletins) 

SERVICE BULLETIN: 700-1 A 11-35-009 ISSUE: Rev. 02 DATED: May 28/2013 

TITLE: Modification - Passenger Oxygen System - Change Lanyard on Mask for Correct 

Length 

In an effort to improve the quality of our technical communications, we are replacing 

the standard Service Bulletin Evaluation Form with an on-line Service Bulletin 

Survey and we are requesting your feedback. Please take a moment to fill out our 

easy on-line Service Bulletin survey: 

http://csefeedback.aero.bombardier.com 
BOMBARDIER SOMBAR0/ £ 1'1 GLOBAL5000 CUSTOMER SERVICES BUSINESS AIRCRAFT 

SERVICE BULLETIN INCORPORATION SHEET-

"700-1 A 11-35-009" 

0::: z : Upon completion of the Service Bulletin, please fill-in, fax to 

~ 0 • (514) 855-8798 or e-mail to Fracas at fracas.montreal@aero.bombardier.com 

0:::(/) 

<( Cl) : If your aircraft is registered on CAMP and you are reporting to them, 

~ ~ · please do not send the incorporation sheet to Bombardier. If your aircraft 

0 => : is on another tracking system, please contact Bombardier to make 

a::1 Cl) : arrangements for automated data submission. 

COMPLIED WITH 

Service Bulletin Rev. *Parts YES NO N/A Remarks/Reason 

Number Completed 

700-1 A 11-35-009 02 0 0 0 

0 0 0 

0 0 0 

Actual hours to accomplish Service Bulletin: 

*NOTES: 1. Where the Service Bulletin is divided into a number of parts (e.g., PARTS A, B, 

C, D, etc.) which can be carried out separately, indicate only those parts 

completed at this time. 

2. For repetitive checks (usually PART A) only the initial check should be reported 

unless otherwise stated in the Service Bulletin. 

3. When more than one part is carried out at the same time, each part should be 

reported . 

Aircraft Serial No. 

Airframe Hours: 

S.B. Incorporation date 

Facility Incorporating S.B. 

(dd/mm/yy) 

Aircraft Reg. No. 

Airframe Landings 

Service Order No. 

------- Name --------- Signature 

Signature not required if sent by E-Mail 

Date 

(dd/mm/yy) 
0~ 

Bombardier Business Aircraft Customer Services (BBACS) 

P.O. Box 6087, Station Centre-ville 

Montreal, Quebec, Canada H3C 3G9 

Attention: Customer Support Department, Maintenance Engineering