@A330

SERVICE BULLETIN

SUMMARY

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

This summary is for information only and is not approved for modification of the aircraft.

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 32

TITLE: LANDING GEAR - NOSE GEAR - INSPECTION OF NOSE LANDING

GEAR MAIN FITTING AND SLIDING TUBE

**CONF ALL

MODIFICATIONS

None

REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES

In May of 2007 a crack was found on the main fitting of the Reinforced Nose Landing Gear (RNLG) leg

during overhaul on an A340-313 aircraft. Following investigation, it has been concluded that the crack

initiated as a result of residual stress in the part following impact damage. The impact damage was

caused by a towing incident in January of 2001 when the RNLG leg was installed on another A340-313

aircraft. During aircraft pull forward the shear pin on the tow bar sheared and RNLG ran over the tow

bar.

A review of the records of past events revealed that a similar incident had occurred in September of

2004 on an A340-211 aircraft. During overhaul, a crack was found on the NLG sliding tube and this has

been attributed to residual stress following an impact incident.

A review of operator reported incidents has identified 10 NLG legs on A330/A340 aircraft that have

sustained impacts a result of towing incidents.

This Service Bulletin is published to advise all operators of A330-200 aircraft of the issue of MessierDowty Service Bulletin No. D23581-32-061.

This Inspection Service Bulletin (ISB) requires a Non-destructive Test (NDT) inspection (Magnetic

Particle Inspection) of the affected area(s) on 10 NLG’s that have sustained impacts as a result of a

towing incident to ensure that no cracks are present; within a grace period of 900 Flight Hours (FH).

This initial Magnetic Particle Inspection (MPI) looks for cracks in the area damaged during the impact,

or if the exact location of damage cannot be confirmed, inspects the front 180 ̊ of the lower section of

the main fitting and/or the front 120 ̊ of the lower section of the sliding tube. These are the main areas

of the NLG most likely to be damaged during a towing incident. The inspection will require the removal

of paint, surface protections and labels in the area to be inspected.

DATE: Oct 22/09 SERVICE BULLETIN No.: A330-32-3233

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SERVICE BULLETIN

SUMMARY

If cracks are found the part must be replaced. If no cracks are found the area is to be flap peened to

introduce surface compressive residual stress and corrosion protection, paint protection and labels are

restored. All inspection result (finding of damage including nil findings) must be reported to AIRBUS/MD.

Following this initial MPI, repeat visual inspections of the same 10 NLG’s for damage to the surface

protections or corrosion in the affected area(s) are required every 900FH. If a visual inspection indicates

damage to the paint or sealant around the labels or cadmium or base metal, then removal of paint,

surface protections and labels is required followed by the MPI.

Additionally, operators should contact AIRBUS/M-D if any other area of the 10 NLG’s being inspected,

that is not clearly covered by this inspection, may have sustained impact damage as a result of a

towing incident.

Accomplishment of this ISB will provide early detection of cracks in the area(s) of the 10 NLG’s that

have sustained impacts and ensure continued airworthiness of these NLG’s.

The inspection is to be carried out "weight-on-wheels".

NOTE: It will only be necessary to remove the wheels and low fitting for the inspection as

described under para 1.D. DESCRIPTION, if there is impact damage in the area of the

tow fitting.

Accomplishment of this ISB will give an early detection of cracks on the suspect areas

on NLG legs that have sustained an impact as a result of a towing incident.

GENERAL EVALUATION

EVALUATION TABLE

COMPLIANCE MANDATORY CANCELS INSPECTION SB NO

POTENTIAL AD YES A/C OPERATION AFFECTED NO

RELIABILITY AFFECTED NO PAX COMFORT AFFECTED NO

COST SAVING NO ETOPS AFFECTED NO

STRUCTURAL LIFE EXTN NO VENDOR SB INVOLVED YES

MATERIAL PRICE INFORMATION

No Material

EFFECTIVITY

This Service Bulletin is applicable to this (these) operator(s) :

BMA

CONCURRENT REQUIREMENTS

None

REFERENCES / REPERCUSSIONS

TFU None

OEB None

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SERVICE BULLETIN

SUMMARY

AOT None

SIL None

LINE MAINTENANCE AFFECTED No

LIFE LIMIT None

OTHER None

NATURE OF THE WORK

AIRCRAFT YES

EQUIPMENT YES

HARD NO

SOFT NO

OBRM NO

MANPOWER

Task 323233-832-895-001: INSPECTION

TOTAL MANHOURS 3.75

ELAPSED TIME (HOURS) 2.00

Additional manhours related to Vendor SB; refer to:

Inspection Messier-Dowty Service Bulletin No.

D23581-32-061

APPENDICES

None

DATE: Oct 22/09 SERVICE BULLETIN No.: A330-32-3233

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SERVICE BULLETIN

SUMMARY

This Page Intentionally Left Blank

DATE: Oct 22/09 SERVICE BULLETIN No.: A330-32-3233

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@A330

SERVICE BULLETIN

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 32

TITLE: LANDING GEAR - NOSE GEAR - INSPECTION OF NOSE LANDING

GEAR MAIN FITTING AND SLIDING TUBE

MODIFICATION No.: None

This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the

property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with

any information contained in it. It is delivered on the express condition that said document and the

information contained in it shall be treated as confidential, shall not be used for any purpose other than

that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall

not be duplicated in any manner (except for the purposes of performing the tasks described hereunder

and provided that any recipient of such document shall comply with the conditions herein), without

AIRBUS prior written consent.

1. PLANNING INFORMATION

**CONF ALL

A. EFFECTIVITY

(1) Models

330-243

(2) Effectivity by MSN

0398 0401 0404

(3) Effectivity by Operator

The Operator/MSN relationship is provided for information only and is correct at the time

of issue in accordance with the information available to AIRBUS. Any future changes

resulting from transfer of an aircraft from one operator to another will not be reflected in

this list unless the Service Bulletin is revised for another reason.

OPERATOR MSN

BMA 0398 0401 0404

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SERVICE BULLETIN

(4) Configuration by MSN

MSN CONFIGURATION

0398 0401 0404 001

(5) Configuration definition

**CONF 001

Config. 01 is valid for all the aircraft given in the effectivity of this Service Bulletin as a

standard configuration.

(6) Material Effectivity

No Material Set

B. CONCURRENT REQUIREMENTS

None

C. REASON

(1) History

In May of 2007 a crack was found on the main fitting of the Reinforced Nose Landing

Gear (RNLG) leg during overhaul on an A340-313 aircraft. Following investigation, it has

been concluded that the crack initiated as a result of residual stress in the part following

impact damage. The impact damage was caused by a towing incident in January of

2001 when the RNLG leg was installed on another A340-313 aircraft. During aircraft pull

forward the shear pin on the tow bar sheared and RNLG ran over the tow bar.

A review of the records of past events revealed that a similar incident had occurred in

September of 2004 on an A340-211 aircraft. During overhaul, a crack was found on the

NLG sliding tube and this has been attributed to residual stress following an impact

incident.

A review of operator reported incidents has identified 10 NLG legs on A330/A340 aircraft

that have sustained impacts a result of towing incidents.

(2) Objective/Action

This Service Bulletin is published to advise all operators of A330-200 aircraft of the issue

of Messier-Dowty Service Bulletin No. D23581-32-061.

This Inspection Service Bulletin (ISB) requires a Non-destructive Test (NDT) inspection

(Magnetic Particle Inspection) of the affected area(s) on 10 NLG’s that have sustained

impacts as a result of a towing incident to ensure that no cracks are present; within a

grace period of 900 Flight Hours (FH).

DATE: Oct 22/09 SERVICE BULLETIN No.: A330-32-3233

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SERVICE BULLETIN

This initial Magnetic Particle Inspection (MPI) looks for cracks in the area damaged

during the impact, or if the exact location of damage cannot be confirmed, inspects the

front 180 ̊ of the lower section of the main fitting and/or the front 120 ̊ of the lower

section of the sliding tube. These are the main areas of the NLG most likely to be

damaged during a towing incident. The inspection will require the removal of paint,

surface protections and labels in the area to be inspected.

If cracks are found the part must be replaced. If no cracks are found the area is to be

flap peened to introduce surface compressive residual stress and corrosion protection,

paint protection and labels are restored. All inspection result (finding of damage including

nil findings) must be reported to AIRBUS/M-D.

Following this initial MPI, repeat visual inspections of the same 10 NLG’s for damage to

the surface protections or corrosion in the affected area(s) are required every 900FH.

If a visual inspection indicates damage to the paint or sealant around the labels or

cadmium or base metal, then removal of paint, surface protections and labels is required

followed by the MPI.

Additionally, operators should contact AIRBUS/M-D if any other area of the 10 NLG’s

being inspected, that is not clearly covered by this inspection, may have sustained

impact damage as a result of a towing incident.

(3) Advantages

Accomplishment of this ISB will provide early detection of cracks in the area(s) of the 10

NLG’s that have sustained impacts and ensure continued airworthiness of these NLG’s.

The inspection is to be carried out "weight-on-wheels".

NOTE: It will only be necessary to remove the wheels and low fitting for the

inspection as described under para 1.D. DESCRIPTION, if there is

impact damage in the area of the tow fitting.

Accomplishment of this ISB will give an early detection of cracks on the

suspect areas on NLG legs that have sustained an impact as a result of

a towing incident.

(4) Operational/Maintenance Consequences

None

D. DESCRIPTION

To accomplish this Service Bulletin it is necessary to :

Task 323233-832-895-001: INSPECTION

(1) Check of the NLG Serial Number

(2) Remove the NLG Wheels and Towing Fitting (if necessary)

(3) Inspection

(4) Install the NLG Wheels and Towing Fitting (if necessary)

DATE: Oct 22/09 SERVICE BULLETIN No.: A330-32-3233

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SERVICE BULLETIN

E. COMPLIANCE

(1) Classification

MANDATORY

(2) Accomplishment Timescale

The initial NDT (MPI) inspection must be accomplished within 900 Flight Hours (FH)

from the issue date of this Service Bulletin.

Repeat visual inspections (including an MPI if necessary) must be accomplished at

intervals not exceeding 900 FH.

Accomplishment of this Service Bulletin is expected to be rendered mandatory by the

issue of an Airworthiness Directive (AD) published by the European Aviation Safety

Agency (EASA). The operator should refer to the AD for confirmation of the mandated

timescales.

F. APPROVAL

Approved under EASA Design Organisation Approval No. EASA 21J.031.

If an aircraft listed in the effectivity has a modification or repair embodied that is not of

AIRBUS origin, and which affects the content of this Service Bulletin, the operator is

responsible for obtaining approval by its airworthiness authority for any adaptation necessary

before incorporation of the Service Bulletin.

G. MANPOWER

The manpower estimates given in this Service Bulletin are based on the direct labor cost to

do the work. These estimates assume that the work will be done by experienced personnel,

and may need to be revised upwards to suit operator’s circumstances. The estimates do not

include the time to prepare, plan or inspect the work. Manufacture and procurement of parts

and tools, drying times for paints, sealants, etc., and general administration work are also not

included.

Task 323233-832-895-001: INSPECTION

Get Access 0.50

On Aircraft

Check of the NLG Serial Number 0.25

Remove the NLG Wheels and Towing Fitting (if

necessary)

1.00

Install the NLG Wheels and Towing Fitting (if

necessary)

1.50

Close-Up 0.50

TOTAL MANHOURS 3.75

ELAPSED TIME (HOURS) 2.00

Additional manhours related to Vendor SB; refer to:

DATE: Oct 22/09 SERVICE BULLETIN No.: A330-32-3233

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SERVICE BULLETIN

Task 323233-832-895-001: INSPECTION

Inspection Messier-Dowty Service Bulletin No.

D23581-32-061

H. WEIGHT AND BALANCE

Not Changed

I. ELECTRICAL LOAD DATA

Not Changed

J. REFERENCES

Aircraft Maintenance Manual (AMM) 12-34-24 32-00-00 32-21-00

32-41-12

Elec. Std. Practices Manual (ESPM) 20-55-00

Vendor Service Bulletin (VSB) Messier-Dowty Service Bulletin No.

D23581-32-061

K. PUBLICATION AFFECTED

Impact on scheduled maintenance: refer to MPD.

L. INTERCHANGEABILITY/MIXABILITY

Not Applicable

M. SPARES

None

DATE: Oct 22/09 SERVICE BULLETIN No.: A330-32-3233

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SERVICE BULLETIN

2. MATERIAL INFORMATION

**CONF ALL

A. MATERIAL - PRICE AND AVAILABILITY

(1) Procurement Addresses

None

(2) Price and Availability

None

B. INDUSTRY SUPPORT INFORMATION

AIRBUS will not provide industry support for accomplishment of this Service Bulletin.

C. LIST OF COMPONENTS

No Kit

D. LIST OF MATERIALS - OPERATOR SUPPLIED

None

E. PARTS TO BE RE-IDENTIFIED BY OPERATOR

None

F. TOOLING

(1) Tooling - Price and Availability

None

(2) Tools

None

(3) Special Tools

NOTE: Refer to Messier-Dowty Service Bulletin No. D23581-32-061

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SERVICE BULLETIN

3. ACCOMPLISHMENT INSTRUCTIONS

Task 323233-832-895-001 - INSPECTION

Task Associated Data

Zone

From 711 to 711

Manpower

TOTAL MANHOURS 3.75

ELAPSED TIME (HOURS) 2.00

Additional manhours related to Vendor SB; refer

to:

Messier-Dowty Service Bulletin

No. D23581-32-061

A. GENERAL

WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND THE CAUTIONS

INCLUDED IN THE REFERENCED PROCEDURES.

CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP

ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY

AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE

WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL

WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS

POSSIBLE. TO DO THIS:

- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC.

AS NECESSARY ON WIRING AND COMPONENTS

- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND

OTHER CONTAMINATION

THESE PRECAUTIONS WILL DECREASE THE RISK OF

CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING

INSTALLATION. IF THERE IS CONTAMINATION, REFER TO ESPM

20-55-00, CLEANING.

(1) Subtask 323233-839-401-001 - ADMINISTRATIVE

Manpower Resources

Skills UTILITY

Write in the applicable aircraft records that you have done all the work given in this

Service Bulletin.

DATE: Oct 22/09 SERVICE BULLETIN No.: A330-32-3233

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SERVICE BULLETIN

B. PREPARATION

(1) Subtask 323233-941-401-002 - Job Set-up

Work Zones and Access Panels

Zone Access/Work location

From 711

To 711

Manpower Resources

Skills AIRFRAME

ELECTRICAL

References

Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802

Task 32-00-00-481-801

(a) Make sure that the safety devices are installed on the NLG (Refer to AMM Task

32-00-00-481-801).

(b) Make sure that the aircraft is electrically grounded for maintenance operations

(Refer to AMM Task 12-34-24-860-802).

C. PROCEDURE

(1) Subtask 323233-210-401-001 - Check of the NLG Serial Number

Work Zones and Access Panels

Zone Access/Work location

From 711

To 711

Manpower Resources

Manhours 0.25

Minimum number of person 1

Subtask elapsed time 0.25

Skills UTILITY

(a) Find the Identification Plate on the NLG Leg assembly.

(b) Check the Part Number (PN) and Serial Number (SN) of the NLG to see if it is one

that is in the list that follows:

- PN D23285200 - SN B2

- PN D23285101-7 - SN B58

- PN D23285101-10 - SN B75

- PN D23581100-1 - SN B124

- PN D23581100-1 - SN B159

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- PN D23581100-7 - SN B386

- PN D23581100-7 - SN B398

- PN D23581100-7 - SN B400

- PN D23581100-7 - SN B403

- PN 10-100101-026 - SN B29

(c) If the SN of the NLG is not one that is in the above list, contact AIRBUS before any

further action.

(d) If the SN of the NLG is one that is in the above list, do the worksteps that follow.

(2) Subtask 323233-020-401-001 - Remove the NLG Wheels and Towing Fitting (if

necessary)

Work Zones and Access Panels

Zone Access/Work location

From 711

To 711

Manpower Resources

Manhours 1.00

Minimum number of person 2

Subtask elapsed time 0.50

Skills AIRFRAME

References

Aircraft Maintenance Manual (AMM) Task 32-21-00-040-051

Task 32-41-12-000-801

NOTE: It will only be necessary to do the worksteps (a) and (b) or (c) that follow

if the location of impact damage is unknown or if the impact damage is in

the area near the towing fitting.

(a) Remove the NLG wheels (Refer to AMM Task 32-41-12-000-801).

(b) For aircraft that have one towing fitting remove the NLG towing fitting (Refer to

AMM Task 32-21-00-040-051).

(c) For aircraft that have two towing fittings, remove the NLG forward towing fitting

(Refer to AMM Task 32-21-00-040-051).

(3) Subtask 323233-832-401-001 - Inspection

Work Zones and Access Panels

Zone Access/Work location

From 711

To 711

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SERVICE BULLETIN

References

Vendor Service Bulletin (VSB) Messier-Dowty D23581-32-061

Fig. A-UAAAA Sheet 01 - Inspection Flow Chart

Fig. A-UBAAA Sheet 01 - Inspection Areas

(a) Do the inspection procedures (Refer to Fig. A-UAAAA Sheet 01, Fig. A-UBAAA

Sheet 01 and Messier-Dowty Service Bulletin No. D23581-32-061).

(4) Subtask 323233-420-401-001 - Install the NLG Wheels and Towing Fitting (if necessary)

Work Zones and Access Panels

Zone Access/Work location

From 711

To 711

Manpower Resources

Manhours 1.50

Minimum number of person 2

Subtask elapsed time 1.00

Skills AIRFRAME

References

Aircraft Maintenance Manual (AMM) Task 32-21-00-440-051

Task 32-41-12-400-801

(a) If necessary, for aircraft with one towing fitting, install the NLG towing fitting (Refer

to AMM Task 32-21-00-440-051).

(b) If necessary, for aircraft with two towing fittings, install the NLG forward towing

fitting (Refer to AMM Task 32-21-00-440-051).

(c) If necessary, install the NLG wheels (Refer to AMM Task 32-41-12-400-801).

D. TEST

None

E. CLOSE-UP

(1) Subtask 323233-942-401-001 - CLOSE-UP

Work Zones and Access Panels

Zone Access/Work location

From 711

To 711

Manpower Resources

Skills UTILITY

(a) Make sure that the work area is clean and clear of tools and other items of

equipment.

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**CONF ALL

STEP 1: CLEAN THE AREAS ON THE MAIN FITTING AND/OR SLIDING TUBE

STEP 2: CARRY OUT A DETAILED VISUAL INSPECTION FOR ANY CRACKS

AND ANY DAMAGE TO THE PAINT OR SURFACE PROTECTION.

RECORD THE CONDITION OF THE INSPECTED PARTS

INSPECTION BEEN CARRIED

OUT IN ACCORDANCE

WITH THIS SB?

YES

STEP 4: DID THE VISUAL

INSPECTION INDICATE DAMAGE

TO THE PAINT, SEALANT AROUND

THE LABELS, CADMIUM

NO

SUBMIT FINDINGS TO

MESSIER−DOWTY

NO

STEP 7: DOES THE MPI

INSPECTION INDICATE A

CRACK?

YES

YES

TO BE INSPECTED

STEP 3: HAS INITIAL MPI

AND/OR BASE METAL?

AREA BEING INSPECTED

STEP 5: BEFORE NEXT FLIGHT:

REMOVE PAINT, SURFACE PROTECTION

COATINGS AND LABELS LOCAL TO

(FIRST INSPECTION MANDATORY)

RECORD THE CONDITION OF THE

STEP 6: BEFORE NEXT FLIGHT

CARRY OUT MPI INSPECTION OF THE

MAIN FITTING AND/OR SLIDING TUBE.

INSPECTED PARTS

FINDINGS TO MESSIER−DOWTY

STEP 8: FLAP PEEN SURFACE AND

RESTORE SURFACE COATINGS IN

ACCORDANCE WITH M−D CMM. SUBMIT

NO

REPEAT DETAILED

VISUAL INSPECTION

WITHIN 900 FH

PART MUST BE

REPLACED, CLEARLY

MARKED AS SCRAP

AND RETURNED TO

MESSIER−DOWTY

FOR INVESTIGATION.

SUBMIT ALL

FINDINGS TO

MESSIER−DOWTY

CHECK THE PN/SN OF THE NLG, IF THEY ARE NOT IN THE LIST OF APPLICABILITY GIVEN IN PARA. 3.C. (1),

CONTACT AIRBUS BEFORE FURTHER ACTION.

WHICH ARE AT RISK AS SHOWN IN FIGURE A − UBAAA IS REQUIRED.

IF THE AREA OF IMPACT DAMAGE IS KNOWN, ONLY THIS AREA NEEDS TO BE INSPECTED.

IF IMPACT DAMAGE IS SUSPECTED BUT THE EXACT LOCATION IS UNKNOWN,

AN INSPECTION OF THE AREAS OF THE MAIN FITTING AND SLIDING TUBE

NOTE:

G_SB_323233_7_AAAA_01_03

Figure A-UAAAA - Sheet 01

Inspection Flow Chart

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**CONF ALL

FLANGE TO BE

FRONT 180° OF

MAIN FITTING

BELOW THE LOWER

INSPECTED

TO BE INSPECTED

FRONT 120° OF

THE LOWER END

OF SLIDING TUBE

G_SB_323233_7_BAAA_01_00

Figure A-UBAAA - Sheet 01

Inspection Areas

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SERVICE BULLETIN

REPORTING SHEET

TITLE: LANDING GEAR - NOSE GEAR - INSPECTION OF NOSE LANDING

GEAR MAIN FITTING AND SLIDING TUBE

MODIFICATION No.: None

Please complete the appropriate item (A or B):

A - SB WILL BE embodied YES/NO (if NO please comment)

If YES, aircraft concerned (as per SB effectivity by default) and planned dates (month/year) of

embodiment:

B - SB HAS BEEN embodied on aircraft:

Operator comments:

From Airline:

Name/Title:

Signature: Date:

If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to

next normal revision or prior to SB embodiment, please indicate required service(s):

Either: Modification Operational Impact (MOI), if available YES/NO

Or : Intermediate revision YES/NO

Important Information: This SB will only be incorporated in your maintenance and operational

documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With

the next feasible revision, this will result in

- Updating of maintenance documentation to show pre and post SB data.

- Updating of maintenance and operational documentation to show post SB data after embodiment.

If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically

include them in the manual revisions. Refer to SIL 00-037 for detailed information.

Please return this completed sheet to:

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX FRANCE

Attn: SDC32 Technical Data and Documentation Services

FAX: (+33) 5 61 93 28 06

e-mail: sb.reporting@airbus.com

or via your Resident Customer Support Office.

Alternatively, SB lists via letters or fax are also accepted.

DATE: Oct 22/09 SERVICE BULLETIN No.: A330-32-3233

REVISION No.: 00 - Oct 22/09 Page: 1

7

Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.
@A330

SERVICE BULLETIN

QUALITY PERCEPTION FORM

Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data

that you provide us will be used to analyse areas of difficulties and to take corrective action to further

improve the quality of our Service Bulletins.

We thank you for the time you have taken in completing this form.

(Please rate on a scale of 1 to 4, with 4 being the highest score)

- Quality rating of this SB 4 3 2 1

- Quality rating of the Accomplishment Instructions 4 3 2 1

- Quality rating of the Illustrations 4 3 2 1

- Is this SB easy to understand ? Y / N

If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a

short description of the issue.

Planning Material Instructions

X Effectivity X Kit content X Preparation

X Reason X List of Materials Operator Supplied X Mod/Inspection

X Manpower X Industry support X Test

X References X Re-identification X Close-Up

X Publication X Tooling X Illustrations

Comments:

Operator: Date:

Name/Title:

Please return this form to:

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX FRANCE

Attn : SEM4 Service Bulletins Management

FAX : (33) 5 61 93 42 51

Or via your Resident Customer Support Office.

DATE: Oct 22/09 SERVICE BULLETIN No.: A330-32-3233

REVISION No.: 00 - Oct 22/09 Page: 1

7

Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.