82496 Federal Register / Vol. 85, No. 244 / Friday, December 18, 2020 / Notices 

Dated: December 15, 2020. 

Kathleen Claffie, 

Chief, Office of Privacy Management, U.S. 

Coast Guard. 

[FR Doc. 2020–27946 Filed 12–17–20; 8:45 am] 

BILLING CODE 9110–04–P 

DEPARTMENT OF HOMELAND 

SECURITY 

Federal Emergency Management 

Agency 

[Docket ID: FEMA–2020–0014; OMB No. 

1660–0132] 

Agency Information Collection 

Activities: Submission for OMB 

Review; Comment Request; 

Consolidated FEMA-National Training 

and Education Division (NTED) Level 3 

Training Evaluation Forms; Correction 

AGENCY: Federal Emergency 

Management Agency, DHS. 

ACTION: 30-day notice and request for 

comments, correction. 

SUMMARY: The Federal Emergency 

Management Agency (FEMA) published 

a document in the Federal Register on 

November 25, 2020, inviting the general 

public to comment on a reinstatement, 

with change, of a previously approved 

information collection for which 

approval has expired. The document 

contained incorrect cost estimates. 

DATES: This correction is effective 

December 18, 2020. 

ADDRESSES: For information on 

submitting comments, see the November 

25, 2020, document at 85 FR 75349. 

FOR FURTHER INFORMATION CONTACT: For 

any questions, please contact Dalia 

Abdelmeguid at FEMA-NTES@

fema.dhs.gov or via phone 202–431– 

7739. You may contact the Information 

Management Division for copies of the 

proposed collection of information at 

email address: FEMA-InformationCollections-Management@fema.dhs.gov. 

SUPPLEMENTARY INFORMATION: In FR Doc. 

2020–26052, beginning on page 75349 

in the Federal Register of Wednesday, 

November 25, 2020, the following 

corrections are made: 

1. On page 75350, in the middle 

column, ‘‘Estimated Total Annual 

Respondent Cost: $1,489,450.’’ is 

corrected to read ‘‘Estimated Total 

Annual Respondent Cost: $1,466,298.’’ 

2. On page 75350, in the middle 

column, ‘‘Estimated Total Annual Cost 

to the Federal Government: $168,913.’’ 

is corrected to read ‘‘Estimated Total 

Annual Cost to the Federal Government: 

$180,082.’’ 

Maile Arthur, 

Acting Records Management Branch Chief, 

Office of the Chief Administrative Officer, 

Mission Support, Federal Emergency 

Management Agency, Department of 

Homeland Security. 

[FR Doc. 2020–27915 Filed 12–17–20; 8:45 am] 

BILLING CODE 9111–53–P 

DEPARTMENT OF HOMELAND 

SECURITY 

[Docket No. CISA–2020–0007] 

Agency Information Collection 

Activities: 1670–0027: Generic 

Clearance for the Collection of 

Qualitative Feedback on Agency 

Service Delivery 

AGENCY: Cybersecurity and 

Infrastructure Security Agency (CISA), 

The Department of Homeland Security 

(DHS). 

ACTION: 30- Day Notice and request for 

comments; Extension of Information 

Collection Request, 1670–0027. 

SUMMARY: The Cybersecurity and 

Infrastructure Security Agency (CISA) 

will submit the following information 

collection request (ICR) to the Office of 

Management and Budget (OMB) for 

review and clearance in accordance 

with the Paperwork Reduction Act of 

1995. CISA previously published a 

notice about this ICR, in the Federal 

Register on July 20, 2020, for a 60-day 

public comment period. No comments 

were received. In this notice, CISA 

solicits additional public comments 

concerning this ICR for 30-days. 

DATES: Comments are encouraged and 

will be accepted until January 19, 2021. 

ADDRESSES: Written comments and 

recommendations for the proposed 

information collection should be sent 

within 30 days of publication of this 

notice to www.reginfo.gov/public/do/ 

PRAMain . Find this particular 

information collection by selecting 

‘‘Currently under 30-day Review—Open 

for Public Comments’’ or by using the 

search function. 

FOR FURTHER INFORMATION CONTACT: If 

additional information is required 

contact: The Department of Homeland 

Security (DHS), Cybersecurity and 

Infrastructure Agency (CISA), Mia 

Bruce, 703–235–3519, nppd-prac@

hq.dhs.gov 

SUPPLEMENTARY INFORMATION: The 

information collection activity provides 

a means to garner qualitative customer 

and stakeholder feedback in an efficient, 

timely manner, in accordance with the 

Administration’s commitment to 

improving service delivery. CISA will 

submit the information collection 

abstracted below to the OMB for 

approval. By qualitative feedback we 

mean information that provides useful 

insights on perceptions and opinions 

but are not statistical surveys that yield 

quantitative results that can be 

generalized to the population of study.. 

This feedback will provide insights 

into customer or stakeholder 

perceptions, experiences and 

expectations, provide an early warning 

of issues with service, or focus attention 

on areas where communication, training 

or changes in operations might improve 

delivery of products or services. These 

collections will allow for ongoing, 

collaborative and actionable 

communications between CISA and its 

customers and stakeholders. It will also 

allow feedback to contribute directly to 

the improvement of program 

management. 

The solicitation of feedback will target 

areas such as: Timeliness, 

appropriateness, accuracy of 

information, courtesy, efficiency of 

service delivery, and resolution of 

issues with service delivery. Responses 

will be assessed to plan and inform 

efforts to improve or maintain the 

quality of service offered to the public. 

If this information is not collected, 

vital feedback from customers and 

stakeholders on CISA’s services will be 

unavailable. CISA will only submit a 

collection for approval under this 

generic clearance if it meets the 

following conditions: 

1. The collections are voluntary; 

2. The collections are low-burden for 

respondents (based on considerations of 

total burden hours, total number of 

respondents, or burden-hours per 

respondent) and are low-cost for both 

the respondents and the Federal 

Government; 

3. The collections are 

noncontroversial and do not raise issues 

of concern to other Federal agencies; 

4. Any collection is targeted to the 

solicitation of opinions from 

respondents who have experience with 

the program or may have experience 

with the program in the near future; 

5. Personally identifiable information 

is collected only to the extent necessary 

and is not retained; 

6. Information gathered is intended to 

be used only internally for general 

service improvement and program 

management purposes and is not 

intended for release outside of the CISA 

(if released, CISA must indicate the 

qualitative nature of the information); 

7. Information gathered will not be 

used for the purpose of substantially 


khammond on DSKJM1Z7X2PROD with NOTICES
Federal Register / Vol. 85, No. 244 / Friday, December 18, 2020 / Notices 82497 

informing influential policy decisions; 

and 

8. Information gathered will yield 

qualitative information; the collections 

will not be designed or expected to 

yield statistically reliable results or used 

as though the results are generalizable to 

the population of study. 

Feedback collected under this generic 

clearance will provide useful 

information, but it will not yield data 

that can be generalized to the overall 

population. This type of generic 

clearance for qualitative information 

will not be used for quantitative 

information collections that are 

designed to yield reliably actionable 

results, such as monitoring trends over 

time or documenting program 

performance. Such data uses require 

more rigorous designs that address: The 

target population to which 

generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential 

nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior 

fielding the study. Depending on the 

degree of influence the results are likely 

to have, such collections may still be 

eligible for submission for other generic 

mechanisms that are designed to yield 

quantitative results. 

As a general matter, information 

collections will not result in any new 

system of records containing personal 

information and will not ask questions 

of a sensitive nature, such as sexual 

behavior and attitudes, religious beliefs, 

and other matters that are commonly 

considered private. 

This is an EXTENSION of an existing 

information collection. The Office of 

Management and Budget is particularly 

interested in comments which: 

1. Evaluate whether the proposed 

collection of information is necessary 

for the proper performance of the 

functions of the agency, including 

whether the information will have 

practical utility; 

2. Evaluate the accuracy of the 

agency’s estimate of the burden of the 

proposed collection of information, 

including the validity of the 

methodology and assumptions used; 

3. Enhance the quality, utility, and 

clarity of the information to be 

collected; and 

4. Minimize the burden of the 

collection of information on those who 

are to respond, including through the 

use of appropriate automated, 

electronic, mechanical, or other 

technological collection techniques or 

other forms of information technology, 

e.g., permitting electronic submissions 

of responses. 

Analysis 

Agency: Cybersecurity and 

Infrastructure Security Agency (CISA), 

Department of Homeland Security 

(DHS). 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery. 

OMB Number: 1670–0027. 

Frequency: Annually. 

Affected Public: State, Local, Tribal, 

and Territorial Governments and Private 

Sector. 

Number of Respondents: 10,500,630. 

Estimated Time Per Respondent: 0.05 

HOURS. 

Total Burden Hours: 525,430 HOURS. 

Total Respondent Opportunity Cost: 

$19,261,418. 

Total Respondent Out-of-Pocket Cost: 

$0. 

Total Government Cost: $200,000. 

Samuel Vazquez, 

(Acting) Chief Information Officer, 

Department of Homeland Security, 

Cybersecurity and Infrastructure Security 

Agency. 

[FR Doc. 2020–27903 Filed 12–17–20; 8:45 am] 

BILLING CODE 9110–9P–P 

DEPARTMENT OF HOMELAND 

SECURITY 

[Docket No. CISA–2020–0008] 

Cybersecurity and Infrastructure 

Security Agency (CISA) Speaker 

Request Form 

AGENCY: Cybersecurity and 

Infrastructure Security Agency (CISA), 

Department of Homeland Security 

(DHS). 

ACTION: 60-Day notice and request for 

comments; New collection (Request for 

a new OMB Control Number, 1670– 

NEW. 

SUMMARY: DHS CISA External Affairs 

will submit the following information 

collection request (ICR) to the Office of 

Management and Budget (OMB) for 

review and clearance in accordance 

with the Paperwork Reduction Act of 

1995. 

DATES: Comments are due by February 

16, 2021. 

ADDRESSES: You may submit comments, 

identified by docket number CISA– 

2020–0008, by one of the following 

methods: 

• Federal eRulemaking Portal: http:// 

www.regulations.gov. Please follow the 

instructions for submitting comments. 

• Email: CISA.Speakers@

cisa.dhs.gov. Please include docket 

number CISA–2020–0008 in the subject 

line of the message. 

• Mail: Written comments and 

questions about this Information 

Collection Request should be forwarded 

to DHS/CISA/External Affairs, ATTN: 

245 Murray Lane SW, Mail Stop 0380, 

Washington, DC 20598–0609. 

Instructions: All submissions received 

must include the words ‘‘Department of 

Homeland Security’’ and the docket 

number for this action. Comments 

received will be posted without 

alteration at http://www.regulations.gov, 

including any personal information 

provided. 

Docket: For access to the docket and 

comments received, please go to 

www.regulations.gov and enter docket 

number CISA–2020–0008. 

Comments submitted in response to 

this notice may be made available to the 

public through relevant websites. For 

this reason, please do not include in 

your comments information of a 

confidential nature, such as sensitive 

personal information or proprietary 

information. If you send an email 

comment, your email address will be 

automatically captured and included as 

part of the comment that is placed in the 

public docket and made available on the 

internet. Please note that responses to 

this public comment request containing 

any routine notice about the 

confidentiality of the communication 

will be treated as public comments that 

may be made available to the public 

notwithstanding the inclusion of the 

routine notice. 

FOR FURTHER INFORMATION CONTACT: 

Marilyn Stackhouse, 703–235–2162, 

CISA.Speakers@hq.dhs.gov. 

SUPPLEMENTARY INFORMATION: The 

Cybersecurity and Infrastructure 

Security Agency Act of 2018 (P.L. 115– 

278) created the Cybersecurity and 

Infrastructure Security Agency (CISA). 

CISA is responsible for protecting the 

Nation’s critical infrastructure from 

physical and cyber threats. This mission 

requires effective coordination and 

collaboration from government and 

private sector organizations. As part of 

the collaboration efforts, CISA receives 

requests for CISA employees to give 

presentations and speeches at various 

events. 

This digital collection of information 

is necessary to ensure an efficient and 

timely process to schedule outreach and 

engagement with CISA stakeholders. 

This information may be disclosed as 

generally permitted under 5 U.S.C 522. 

The Speaker Request Form will be the 

first point of contact between CISA and 


khammond on DSKJM1Z7X2PROD with NOTICES