BEFORE THE

DEPARTMENT OF TRANSPORTATION

WASHINGTON, D.C.

Notice of IATA Traffic Conference

Actions Tentatively Exempted 

From Filing for Approval

Docket OST-2012-0058

NOTICE OF TIER 1 AGREEMENTS FILING

BY THE

INTERNATIONAL AIR TRANSPORT ASSOCIATION

24 July 2014

Communications with respect to this

Document should be sent to 

Douglas Lavin 

Regional Vice President – North America 

International Air Transport Association

1201 F Street, NW, Suite 650 

Washington, DC 20004 

(202) 628-9292
Summary DOCKET: DOT-OST-2012-0058 DOT ORDER: None Requested

Date: 24 July 2014

Filing fee/IATA Acct: Waived by Order 2012-4-18, Appendix 

A, Section D

US/UST involved Yes 

Intended effective date: 26 September 2014

Meeting site, date: CSC/36, Los Angeles, 9 March 2014

Agreement(s)/Minutes CSC/36/Meet/004/2013 dated 23 July 

2014
NOTICE OF TIER 1 AGREEMENTS FILING

Pursuant to statements submitted by Member airlines of the International Air Transport 

Association (IATA), the undersigned has been constituted to be their attorney-in-fact for filing 

with the Department of Transportation copies of agreements adopted by the IATA Traffic 

Conferences.

On their behalf, and pursuant to the procedures specified in Order 2012-4-18 (13 April 

2012), I am filing with the Department, in Docket OST-2012-0058, this Notice, the subject 

agreements and supporting documentation. These agreements are Tier 1 agreements tentatively 

exempted by Order 2012-4-18 from Condition #2 to the Department’s approval of the Provisions 

for the Conduct of the IATA Traffic Conferences, which condition requires pre-implementation 

Department review. The intended effective date of the agreements is 3 September 2014. 

The subject agreements amend or establish Resolutions and/or Recommended Practices 

that do not address subject areas which the Department has indicated it still chooses to review 

under Condition #2. The text of the agreements and other conference documentation sent to 

airline Members of IATA accompany this Notice. The cover pages of the documentation clearly 

identify each affected Resolution and/or Recommended Practice and show whether the subject 

agreements are amendments or new agreements. Other pages provide the text of each subject 

agreement. Where an affected Resolution or Recommended Practice has previously been 

exempted from Condition #2 by Department action, the cover pages include the appropriate 

docket and order number. The cover pages include a summary to explain the nature and purpose 

of the subject amendments and/or agreements.
- 2 -

13461343.1

Respectfully submitted,

 /s/ Douglas Lavin

Douglas Lavin

Regional Vice President – North America

International Air Transport Association

Attorney-In-Fact
- 3 -

13461343.1

CERTIFICATE OF SERVICE

A copy of this notice has been served this day by first class or priority mail on the 

following person:

Chief, Transportation, Energy & Agriculture Section

Antitrust Division

Department of Justice 

Washington, D.C. 20530

A copy of this notice has been sent this day by email to John Kiser (John.Kiser@dot.gov) 

and to Della Davis (Della.Davis@dot.gov) of the Department of Transportation. 

 /s/ Douglas Lavin

Douglas Lavin

24 July 2014

Date Served
CSC/32 Agenda – Second Transmittal

Page 1

INTERNATIONAL AIR TRANSPORT ASSOCIATION

FINALLY ADOPTED RESOLUTIONS

EXPEDITED FILING

36

th CARGO SERVICES CONFERENCE 

(CSC/36) 

Los Angeles, 9 March 2014
CSC/36 Expedited FAR Page 2 of 15

 M E M O R A N D U M

 CSC/36/Meet/005/2013

TO: All Members of IATA 

Cargo Services Conference Accredited Representatives 

CC: Members, Cargo Procedures Conferences Management Group

Members, IATA/FIATA Consultative Council

IATA Regional Cargo Managers 

FROM: Secretary, Cargo Services Conference 

DATE: 24 July 2014

SUBJECT: FINALLY ADOPTED RESOLUTIONS –

36

th Cargo Services Conference (CSC/36) – 9 March 2014

Los Angeles, USA

EXPEDITED RESOLUTION 601

EXPEDITED RECOMMENDED PRACTICES 1678, 1683

Please find attached Resolution 601, Recommended Practice 1678, and Recommended Practice 

1683, as finally adopted at CSC/36 for Expedited effectiveness.

The filing period runs from 24 July 2014 to 25 September 2014, with an intended effective date of 

26 September 2014. The final effectiveness date will be communicated to Members by a 

Declaration of Effectiveness Memorandum as soon as all required government approvals have 

been obtained. 

Members are requested to file the Resolutions and Recommended Practices with their 

Government authorities where required, and to advise IATA Secretariat of their Government’s 

action by 25 September 2014, the end of the filing period. As usual, filing formalities with the 

U.S. Department of Transportation and the Canadian Transportation Agency will be handled 

by the IATA Geneva office.

Please note that the Resolutions and Recommended Practices will be declared effective upon 

receipt of the required Government approvals, in accordance with Resolutions 001 and 006.

Andrea Gruber

Senior Manager, Special Cargo, IATA

Attachments. 
CSC/36 Expedited FAR Page 3 of 15

FINALLY ADOPTED RESOLUTIONS SUMMARY

The following Resolutions and Recommended Practices emanating from CSC/36 are requested 

for approval. The intended effective date is 26 September 2014.

Resolution Summary of Amendment

RESOLUTION 601

DELEGATION OF AUTHORITY TO 

ADOPT AMENDMENTS TO CARGO 

SERVICES CONFERENCE 

RESOLUTIONS AND 

RECOMMENDED PRACTICES 

(Amending)

Amendment to include the reference to Resolution 624 

and new Recommended Practice 1683.

RECOMMENDED PRACTICE 1678

CO2 EMISSIONS MEASUREMENT 

METHODOLOGY

(New)

Establishes a recommended standard principles and 

methodology for Carriers who wish to measure the 

CO2 emissions of their air cargo services.

RECOMMENDED PRACTICE 1683

AIR CARGO INDUSTRY MASTER 

OPERATING PLAN (INDUSTRY 

MOP)

(New)

Establishes a standard description of the generic air 

cargo business processes for common reference

for industry stakeholders.
CSC/36 Expedited FAR Page 4 of 15

RESOLUTION 601

DELEGATION OF AUTHORITY TO ADOPT AMENDMENTS TO CARGO SERVICES 

CONFERENCE RESOLUTIONS AND RECOMMENDED PRACTICES

CSC(3236) 601 Expiry: Indefinite

Type: B

RESOLVED that:

1. The Cargo Services Conference is empowered to delegate to its permanent subgroups 

authority to adopt amendments to the CSC Resolutions and Recommended Practices specified 

in Attachment ‘A’.

2. Except as specified in Paragraph 3, 4, 5 and 56 below, where such amendment is adopted, 

the following Notice of Amendment procedure shall be used to bring that amendment into effect:

2.1 amendments to CSC Resolutions and Recommended Practices, agreed by a CSC Board or 

Panel, shall be circulated to all Members by Notice of Amendment within fifteen (15) days of 

agreement;

2.2 Notices of Amendment shall be subject to a protest period of thirty (30) days from the date 

of issue;

2.3 if no protests are received, the amendment shall be declared adopted;

2.4 on receipt of all necessary government approvals, the Secretariat shall declare the 

amendments effective;

2.5 if protests to a Notice of Amendment are received and the Secretariat is unable to resolve 

the concerns of the protesting Member(s), the amendment shall not be declared adopted but 

referred to the next meeting of the Cargo Services Conference. The Conference shall either 

adopt or reject the amendment, or refer the amendment to the Cargo Procedures Conferences 

Management Group for decision by the appropriate Panel or Board;

2.6 the publication process of amendments to Cargo Services Conference standards and 

procedures shall be determined by the Secretariat;

2.7 for amendments of an urgent nature, such as to reflect changes in government procedures 

or for reasons of safety, the Secretariat may request authority to take Notice of Amendment 

action directly from the Chairman of the Cargo Procedures Conferences Management Group.

3. Amendments to Attachment ‘A’ to Resolution 618, Dangerous Goods Regulations, shall be 

made in accordance with Section 6 of Resolution 619, Dangerous Goods Board.

4. Amendments to Attachment ‘A’ to Resolution 620, Live Animals Regulations, shall be made in 

accordance with Section 4 of Resolution 621, Live Animals and Perishables Board.
CSC/36 Expedited FAR Page 5 of 15

5. Amendments to Attachment ‘A’ to Resolution 622, Perishable Cargo Regulations, shall be 

made in accordance with Section 7 of Resolution 621, Live Animals and Perishables Board.

6. Amendments to Attachment ‘A’ to Resolution 624, Temperature Control Regulations, shall be 

made in accordance with Section 11 of Resolution 621, Live Animals and Perishables Board.
CSC/36 Expedited FAR Page 6 of 15

RESOLUTION 601

Attachment ‘A’

RESPONSIBILITY FOR RESOLUTIONS AND RECOMMENDED PRACTICES

Authority for adoption of amendments to specified CSC Resolutions and Recommended Practices 

has been delegated as follows:

Resolution/Recommended Practice

Subgroup 

Authorised to 

Adopt 

Amendments

600a Air Waybill (Attachments only) CBPP

603 Notice of Non-Delivery (Irregularity Report) (IRP) CBPP

606 Bar Coded Label CBPP

606a Non-Bar Coded Label CBPP

610 Interline Tracer CBPP

612 Shipper's Request for Changes of Air Waybill Amounts CBPP

612a Cargo Charges Correction Advice CBPP

618 IATA Dangerous Goods Regulations (Attachment only) DGB

620 IATA Live Animals Regulations (Attachment only) LAPB

622 IATA Perishable Cargo Regulations (Attachment only) LAPB

624 IATA Temperature Control Regulations (Attachment only) LAPB

670 Cargo Interchange Message Procedures (Cargo-IMP) (Attachments only) CBPP

680 General Rules for the use of Unit Load Devices ULDP

683 Registration of Unit Load Devices ULDP

685 Marking of Unit Load Devices ULDP

686 IATA Identification Code for Unit Load Devices CBPP

1600 Use of Standard ‘A’ Paper Sizes for Documentation CBPP

1600d Air Waybill Service Codes CBPP

1600g Courier Baggage Voucher CBPP

1600q Cargo Tracing Procedure CBPP

1600r Air Waybill—Validation of Data Format CBPP

1600s Substitute Air Waybill CBPP

1600t Use of Bar Codes and Bar Code Equipment in Cargo Applications CBPP

1605 Transfer Manifest CBPP

1606 House Manifest CBPP

1608 Glossary of Commonly Used Air Cargo Terms CBPP

1610 Definition of Consolidated Consignment CBPP

1612a Cargo Charges Correction Advice (CCA) Procedures CBPP

1625 Payment of Baggage Shipped as Cargo by means of a Miscellaneous Charges Order CBPP

1640 Use of Radio Frequency Technology for the Automatic Identification of Unit Load 

Devices CBPP

1650 Shipper's Letter of Instruction CBPP

1654 Unit Load Device Control Receipt CBPP

1672 Cargo-FACT Message Standards CBPP

1673 Changes to Cargo-FACT Messages CBPP

1675 Cargo-XML Message Standards CBPP

1676 Changes to Cargo-XML Messages CBPP

1681 ULD Regulations ULDP

1682 Industry Rates and Charges Data Exchange Standards CBPP

1683 Air Cargo Industry Master Operating Plan (Industry MOP) CBPP
CSC/36 Expedited FAR Page 7 of 15

(NEW)

RECOMMENDED PRACTICE 1678

CO2 EMISSIONS MEASUREMENT METHODOLOGY

CSC(36) 1678 Expiry: Indefinite

Type: A

RECOGNIZING there is a growing interest from shippers to receive CO2 information from their 

transportation providers;

RECOGNIZING ALSO that, with multiple measurement methodologies available, there is a 

need and value to have one, consistent international standard to measure CO2 emissions 

generated by air cargo, in order to support requirements from regulators and shippers;

CONSIDERING that actual routing (i.e. distance and conveyance) is unknown at booking time, 

the predictive calculation methodology is not recommended, as the extent of uncertainties gives 

rise to unsatisfactory accuracy of results;

ACKNOWLEDGING that methodologies and emission factors are available for other modes of 

transport (maritime, road, rail);

It is therefore RECOMMENDED that:

Where Members wish to measure the CO2 emissions of their air cargo services, the following 

principles and methodology described herein shall be used.

1. SCOPE OF RECOMMENDED PRACTICE

1.1. This Recommended Practice defines a standard methodology for airlines and any third 

party to measure the CO2 emissions generated by air cargo at shipment level covered by a 

single Air Waybill (AWB).

1.1.1. The CO2 emissions are calculated from the fuel consumption linked to the vehicle 

operational processes (for aircrafts, it includes processes such as airborne, taxiing, 

turnaround, auxiliary power usage – as defined in the IATA’s Fuel Measurement 

Protocol).

1.1.2. The upstream emissions are not included. Note: the calculation of upstream 

emissions might be required by local regulations. In such cases, the airlines have 

to follow the associated guidelines and multiply the CO2 emissions by a given 

factor.

1.1.3. The handling processes (such as cargo storage in the warehouse, handling 

devices and vehicles, loading and offloading activities) are not included.

1.1.4. The administrative processes or overhead (such as operation of buildings, staff 

commuting, IT infrastructure) are not included.

1.1.5. The non CO2 emissions are not included.
CSC/36 Expedited FAR Page 8 of 15

1.2. The implementation of this Recommended Practice demonstrates the willingness of IATA 

Members to introduce a harmonized and agreed industry-wide solution to address and 

comply with the challenges of the air cargo carbon footprint measurement and reporting.

2. GENERAL PRINCIPLES

2.1. Allocation

2.1.1. All the CO2 emissions generated by a commercial flight shall be allocated to 

revenue load (passengers, cargo and mail).

2.1.2. All CO2 emissions from full freighter operations are allocated to revenue load 

(cargo and mail)

2.1.3. In order to align with existing methodologies, the use of the incremental approach 

(marginal accounting) is not recommended for belly cargo. 

2.1.4. For belly cargo, in order to provide an equitable split of CO2 emissions between 

passengers and cargo and to achieve alignment and harmonization within the 

industry, airlines shall use the same principles developed in IATA’s Carbon 

Emissions Calculator Methodology supporting passenger carbon offsetting 

programs. This consists in taking into account the infrastructure associated with 

passenger use (for example the weight of seats)

2.2. Data

2.2.1. It is recommended that airlines use their own historical data (fuel burn, payload 

distance flown) to measure the CO2 emissions of their operating flights. 

2.2.2. Considering that using actual data for each individual flight on which a shipment is 

transported would be misleading for the shippers, it is recommended that airlines

calculate averages based on their historical data. The minimum acceptable time 

range for averages’ calculation is the previous calendar year (as per the IATA’s 

Fuel Measurement Protocol) but airlines may want to choose equivalent or shorter 

time ranges (such as previous fiscal year, last twelve months, last six months, 

etc.).

2.2.3. Any third-party (interline partners, code-share partners, customers, etc.) will use 

operating airline’s data if available or data available in the public domain. Note: the 

data available in the public domain may be out dated.

3. METHODOLOGY

The three-step approach described hereafter shall be followed:

 Step 1: identify the different legs comprising the complete transportation service

 Step 2: calculate the CO2 emissions for each leg

 Step 3: sum the results for all legs

3.1. Step 1: identification of the different legs of the transportation service
CSC/36 Expedited FAR Page 9 of 15

3.1.1. When measuring the CO2 emissions at shipment level, the scope that shall be 

taken into account is the transportation service from Origin to Destination as per 

the AWB.

3.1.2. The contracted transportation service may include several segments which can be:

 Air segment operated by the airline

 Air segment operated by another airline (interline, codeshare)

 Road segment (known as “Road Feeder Service”)

 Waterborne segment

 Rail segment

3.2. Step 2: calculation of CO2 emissions for each leg

3.2.1. Calculation of CO2 emissions at shipment level will be performed after the 

transportation service has occurred, as the routing is definitively known.

3.2.2. For non-air segments, it is recommended to use the recognized methodologies.

3.2.3. For air segments, two options are recommended for the calculation of the CO2

emissions allocated to a shipment. These two options are equally valid.

3.2.3.1. Option 1 – Leg-based

 

Shipment weight (t) * Leg-based emission factor (kgCO2/t) 

Where

 

Shipment weight (t) is the mass of the cargo carried as per the AWB. It includes the 

weight of any packaging provided by the shipper, but excludes the tare weight of 

aircraft Unit Load Device (ULD).

 

Leg-based emission factor (kgCO2/t) is the average CO2 emissions generated by the 

transportation of one tonne of cargo on a given city-pair. 

For each defined city-pair, the leg-based emission factor is calculated as follow:

Average total fuel burn for legx (t) * 1000 

---------------------------------------------------------------- * 3.15 = Legx emission factor (kgCO2/t) 

 Average total payload for legx (t) 

The calculation of average total fuel burn will be done in accordance with IATA’s Fuel 

Measurement Protocol (see Attachment A).

3.15 is the internationally-recognized constant representing the number of tonnes of 

CO2 produced by burning a tonne of aviation fuel.

For belly cargo, the calculation of average total payload will be done in accordance with 

IATA’s Carbon Emissions Calculator Methodology developed for passenger carbon offsetting 

programs (see Attachment B).

For full freighter, as the weight of the seats for passengers transported in full freighter 

aircrafts is negligible, the calculation of average total payload will be done as follow:

Total payload (t) = total cargo weight (t) + total mail weight (t).
CSC/36 Expedited FAR Page 10 of 15

3.2.3.2. Option 2 – Network-based

 

Shipment weight (t) * Distance (km) * Network-based emission factor (kgCO2/tkm) 

Where

 

Shipment weight (t) is the mass of the cargo carried as per the AWB. It includes the 

weight of any packaging provided by the shipper, but excludes the tare weight of 

aircraft Unit Load Device (ULD).

 

Distance (km) is the Great Circle Distance (GCD). 

As per IATA’s Fuel Measurement Protocol, GCD is the IATA recommended practice 

to be used for all aerodrome to aerodrome distance calculations. However, it does 

not exclude the usage of other existing and established methods (e.g. in case of 

mandatory reporting requirements like an Emissions Trading Scheme describing 

GCD+ fixed maneuvering term). In case an alternative method to GCD is used, the 

airline shall disclose the method in the reporting.

Network-based emission factor (kgCO2/tkm) is the average CO2 emissions generated 

by the transportation of one tonne of cargo per kilometer for a defined network. 

Examples of network emission factors: by airline (whole fleet), for 

domestic/regional/international flights, for wide/narrow-body aircraft, by operated 

aircraft, etc.

For each defined network, the network-based emission factor is calculated as follow:

 Average total fuel burn for networkx (t) * 1000 * 3.15 

-------------------------------------------------------------------------------------------------------- = Networkx emission factor (kgCO2/tkm) 

 

 

 

The calculation of average total fuel burn will be done in accordance with IATA’s Fuel 

Measurement Protocol (see Attachment A).

3.15 is the internationally-recognized constant representing the number of tonnes of 

CO2 produced by burning a tonne of aviation fuel.

The calculation of the distance flown will be done in accordance with IATA’s Fuel 

Measurement Protocol.

For belly cargo, the calculation of average total payload will be done in accordance with 

IATA’s Carbon Emissions Calculator Methodology developed for passenger carbon offsetting 

programs (see Attachment B).

For full freighter, as the weight of the seats for passengers transported in full freighter 

aircrafts is negligible, the calculation of average total payload will be done as follow:

Total payload (t) = total cargo weight (t) + total mail weight (t).

3.2.4. When historical data do not exist (new route or new aircraft for instance), the airline 

will use equivalent data (similar city-pair or aircraft for instance) or airline’s fleet 

emission factor or data available on the public domain.
CSC/36 Expedited FAR Page 11 of 15

3.3. Step 3: sum of the results for each leg

3.3.1. Airlines may publish results on a shipment level or may aggregate results by 

shipper for all transportation services within a given time-frame.

4. DEFINITIONS

For purpose of this Recommended Practice, the following definitions apply:

CO2 (CARBON DIOXIDE): this is the main global greenhouse gas and thus the largest 

contributor to man-made climate change, produced from burning fossil fuels and deforestation.

UPSTREAM EMISSIONS: emissions linked to energy operational processes such as extraction 

or cultivation of primary energy, refining, transformation, transport and distribution of energy.

Great Circle Distance (GCD): this is the IATA recommended practice to be used for all 

aerodrome to aerodrome distance calculations. GCD is defined as the shortest distance 

between any two points on the surface of the earth, using the Vincenty distance formula 

associated with the World Geodesic System. The latitude and longitude of the aerodromes can 

be taken either from aerodrome data published in the national Aeronautic Information 

Publication (AIP) or from a source using such data (e.g. ICAO).

BELLY CARGO: cargo transported in passenger aircraft.

5. REFERENCES

IATA’S FUEL MEASUREMENT PROTOCOL: IATA’s guidance to airlines to enable 

participation in IATA fuel consumption data collection efforts in support of the airline industry’s 

fuel efficiency and global environmental objectives.

IATA’S CARBON EMISSIONS CALCULATOR METHODOLOGY DEVELOPED FOR 

PASSENGER CARBON OFFSETTING PROGRAMS: Methodology to calculate and allocate 

CO2 emissions to passengers developed by IATA for its Carbon Offset Program and based on 

the UN’s International Civil Aviation Organization (ICAO) methodology. IATA’s methodology 

allows airlines to use their own verified data on fuel burn, passenger and cargo weights, seat 

configurations and load factors.
CSC/36 Expedited FAR Page 12 of 15

RECOMMENDED PRACTICE 1678

Attachment “A”

Definition of Fuel Consumption

(Extract from IATA’s Fuel Measurement Protocol, version 17 January 2014)

Each airline is requested to utilize one of the IATA recommended fuel consumption 

measurement methodologies: 

 Method A - based on financial records 

 Method B – block-off/block-on 

 Method C&D – subsequent flight measurement after fuel uplift 

In general fuel consumption must include: 

 Landing and take-off cycle (LTO) 

 Fuel consumed by the auxiliary power unit 

 Taxiing, holdings 

 Turn-around of aircraft 

 Repositioning flights 

Fuel consumption excludes: 

 Engine run-ups 

 Training flights 

 Aircraft delivery flights 

 State flights 

 Search & rescue flights 

 Transporting head of states and government ministers 

 Police flights 

 Military flights 

 Fuel consumption when in Maintenance Repair and Overhaul (MRO) 

Fuel uplift may be determined based on the measurement by the fuel supplier, as documented 

in the fuel delivery notes or invoices for each flight. Alternatively, fuel uplift may also be 

determined using aircraft on-board measurement systems. Uplift data shall be recorded in: 

 Mass and balance documentation, or 

 Aircraft Technical Log, or 

 Electronically transmitted from the aircraft to the aircraft operator (e.g. via ACARS) 

Fuel contained in the tank may be determined using aircraft on-board measurements systems 

and shall be recorded in: 

 Mass and balance documentation, or 

 Aircraft Technical Log, or 

 Electronically transmitted from the aircraft to the aircraft operator (e.g. via ACARS) 

The airline is requested to use the most accurate and complete measurement method for fuel 

consumption in accordance with the level of sophistication and measurement tools in place. 

Note: Fuel consumption should not be planned fuel consumption, e.g. derived by using flight 

planning tools. Fuel consumption must be actual fuel consumed, using fuel uplift and measured 

values remaining in the fuel tanks of the aircraft. In the case of absence of consumed fuel data, 

and in exceptional cases, planned fuel consumption may be used as long as in the submission it 

is fully transparent and has been clearly indicated to the recipient of the data.
CSC/36 Expedited FAR Page 13 of 15

RECOMMENDED PRACTICE 1678

Attachment “B”

Calculation of total payload for belly cargo

(Extract from IATA Carbon Calculator Tool Error! Reference source not found.

We assume that fuel usage is proportional to weight. So passenger fuel usage is the ratio of 

total passenger weight to total weight multiplied by the total fuel used. 

Total Passenger Fuel Usage = [(Total Passenger Weight / Total Weight)] x Total Fuel Used 

Where,

Total Weight = Total Passenger Weight + Total Freight Weight 

Total Passenger Weight (kg) = (Number of Seats * 50kg) + (Number of Passengers * 100kg)
CSC/36 Expedited FAR Page 14 of 15

(NEW)

RECOMMENDED PRACTICE 1683

AIR CARGO INDUSTRY MASTER OPERATING PLAN (INDUSTRY MOP)

CSC(36) 1683 Expiry: Indefinite

Type: A

RECOGNIZING the benefits that can be derived from adopting a common reference 

description of the core air cargo business processes,

RECOGNIZING that the Industry Master Operating Plan document (Industry MOP), derived 

from the original Master Operating Plan developed by the Cargo 2000 (C2K) Interest Group 

(C2K MOP) provides a satisfactory and useful description of the generic air cargo business 

processes in a formal and structured approach

RECOGNIZING that the adoption of such a document as common reference should benefit 

the membership by serving as common reference for the following activities:

- Development of new industry standards and procedures,

- Engagement and discussion with regulators in matters of policy and related to industry 

processes,

- Development by members of internal processes and procedures.

RECOMMENDED that:

1. Members use the description of the end-to-end air cargo business processes set out in the 

IATA Air Cargo Industry Master Operating Plan (Industry MOP), as developed and 

maintained by the Cargo Business Processes Panel (CBPP) pursuant to Resolution 601 and 

set forth in Attachment ‘A’1.

2. The Recommended Practice should be adopted as common reference for the following 

purposes:

2.1 for the development, by CSC and its subgroups, of new standards, the definition and 

management of industry modernization initiatives and for discussions with regulators on 

industry processes, whenever a generic description of the air cargo process is deemed 

useful;

2.2 as the common reference for IATA Members, for the purpose of developing internal 

procedures, and procedures with partners in the supply chain, related to the end-to-end 

transportation of cargo by air.

 

1 Attachment ‘A’ has been promulgated by IATA as a separate document.
CSC/36 Expedited FAR Page 15 of 15

RECOMMENDED PRACTICE 1683

Attachment ‘A’

AIR CARGO INDUSTRY MASTER OPERATING PLAN (INDUSTRY MOP)
A description of the air cargo industry transportation business process

Air Cargo Industry Master Operating Plan

January 2014
Management Summary

The Industry Master Operating Plan (Industry MOP) maps the processes and sub-processes typically involved in the planning and

movement of air cargo consignments from shipper to final consignee. The original source of this Industry MOP document is the ‘ C2K MOP’ initially developed by the Cargo2000 (C2K) interest group

members, with as initial purpose, the development of a quality and process management system for air cargo. The value of an Industry MOP however goes beyond this particular goal and this Industry MOP will provide all industry participants

as well as air cargo representative organizations and associations with a common reference document useful for a number of

activities, including: - Support to the development and implementation of new industry standards and practices, in areas such as quality management,

paperless operation, security, customs compliance, special cargo transportation, and others. - Support to discussions with regulators, when a description of the generic industry transportation process is required - Support to air cargo industry participants looking for a reference to improve their internal processes and/or developing common

processes with supply chain partners

The authors of the Industry MOP recognize that the processes and sub-processes contained herein may not describe the exact

processes applied by each air cargo participant in their own operations. It does represent, however, a good description of the process

that the air cargo industry can aim towards, with a view to harmonizing procedures across stakeholders, improving overall quality,

and responding to regulatory requirements. It is anticipated that this MOP will continue to evolve over time as requirements and

industry processes evolve. A total of 19 main processes have been identified in this MOP, from shipper’s door to consignee’s door. These processes belong to

one of five categories of activities as follows: Origin Forwarder, Origin Carrier, Transport Carrier, Destination Carrier, Destination

Forwarder. The 19 processes are detailed in sub-processes, and additional information concerning each sub-process is in turn

available.
Air Cargo Industry Master

Operating Plan

v 1.0

NOTES

This document uses the following definitions: - Shipment = Freight + Information - Freight = Physical Freight - Information = Electronic Data or Paper relating to the Freight - Carrier = Airline - Domain = Sphere of Influence/ Control

Messaging / milestones indicators with background in green refer to the IATA Cargo IMP* standard. This is version 1.0 of the Air Cargo Industry Master Operating Plan (Industry MOP). The original source for this Industry MOP was the C2K MOP developed initially by Cargo2000 (C2K) members. Any reference to

“routemaps” in this document apply only to those air cargo industry participants using the C2K quality management program. Any air cargo industry participant not applying the C2K quality management program should consider those steps or tasks optional

and/or not applicable to them.

* This document has not yet been updated to incorporate Cargo XML messaging. Navigation

This document is split in 4 levels (Activity Category/Processes/Sub-processes/Information on each sub-process). It is possible to navigate through the levels by clicking

on the icons, as indicated below: -Level ONE, TWO and THREE: click on process box to go down one level -Previous set of processes next higher level next set of processes

FWB
Air Cargo Industry Master Operating

Plan

v 1.0

Origin

Activities

(Forwarder)

Origin

Activities

(Carrier)

Transport

Activities

(Carrier)

Destination

Activities

(Forwarder)

Destination

Activities

(Carrier)

S

H

I

P

P

E

R

C

O

N

S

I

G

N

E

E

Notice – Copyright IATA / Cargo 2000

©2010-2013 International Air Transport Association – Cargo 2000

Management

Summary

Air Cargo Industry Master Operating Plan
Air Cargo Industry Master

Operating Plan

v 1.0 Origin Activities (Forwarder)

1

Book & Plan

Shipments

2

Pick up from

Shipper

3

Receive freight at

forwarder branch

facility

4

Transfer to

forwarder hub

5

Prepare export

shipment

6

Transfer shipment

to carrier domain
Output:

January 31, 2014 Page 6

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

P v 1.0 01 Book & Plan Shipments

ü Shippers Request

1.1

Receive booking

from shipper &

check security

status

1.2

Shipper provides

shipment details

1.3

Plan routing direct

or consolidation

1.4

Request capacity

against forwarder

or carrier

inventories

1.5

Confirm capacity

1.6

Create routemaps

(A2A/D2d) &

share* 1.7

Arrange pick-up of

freight

BKD

ü Pick-up Advice

ü HAWB

ü Create shared delivery commitment to the customer

ü Enable planning and priority setting

Monitor, Control, Intervene & Repair

*This step applies only to stakeholders using the C2K quality management program.
Output:

January 31, 2014 Page 7

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

P v 1.0 02 Pick up from Shipper

- Pick-up advice

ü Prepare freight for transport & ongoing identification

ü Forwarder takes custody of the freight

ü Labeled freight

2.1

Labeling Freight

(by shipper)

2.2

Associate unique

piece level

information with

booking

2.3

Pick-up freight

Monitor, Control, Intervene & Repair
Output:

January 31, 2014 Page 8

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

P v 1.0 03 Receive freight at forwarder branch facility

ü Freight

ü Booking information

ü Stored freight

ü Shipment information

ü Verify freight received

ü Ensure shipment is expected

3.1

Arrival of freight

at forwarder

branch facility

3.2

Check / apply

labeling & verify

physical integrity

of packages

3.3

Check information

to match actual

freight and

security details

available

3.4

Check Accuracy of

booking & adjust

if needed

3.5

Create shipment

record

3.6

Sort & transfer

freight to build or

storage locations

Monitor, Control, Intervene & Repair
Output:

January 31, 2014 Page 9

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Checked freight

ü Shipment information

ü Prepare freight for transport & ongoing identification

ü Forwarder takes custody of the freight

P04 Transfer to forwarder hub

4.1

Confirm

information to

hub

4.2

Issue loading list

for truck to hub

4.3

Loaded truck

departs forwarder

branch facility for

hub

Monitor, Control, Intervene & Repair
Output:

January 31, 2014 Page 10

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Prepare shipments for delivery to carrier

P05 Prepare export shipments

ü Checked shipments

5.1

Arrival of truck at

forwarder hub

5.2

Check / verify

physical integrity

of truckload

5.3

Check security

status of

shipments

5.4

Create MAWB

shipment record

and consolidation

manifest

5.5

Send freight

picking

instructions to

warehouse

5.6

Prepare shipment

for export

ü Consol manifest

ü Picking instructions

Monitor, Control, Intervene & Repair
Output:

January 31, 2014 Page 11

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Prepare shipments for transfer to carrier custody

P06 Transfer shipment to carrier domain

ü Sorted shipments

6.1

Issue loading list

for truck to

carrier / load

freight

6.2

Depart truck from

forwarder hub to

carrier domain

6.3

Transmit

forwarder

information to

carrier

6.4

Arrival of truck at

carrier domain

FHL FWB

ü FHL/FWB messages sent to carrier

ü Shipment at carrier domain

Monitor, Control, Intervene & Repair
Air Cargo Industry Master

Operating Plan

v 1.0 Origin Activities (Carrier)

7

Receive

shipment into

carrier domain

8

Accept

shipment as ready

for carriage

Shipments

transferred from

OC domain
Output:

January 31, 2014 Page 13

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Transfer shipment custody from forwarder to carrier

ü Security regulation compliance

ü Booking info

ü Shipment information

ü Sorted shipment

ü Security data

P07 Receive shipment into carrier domain

7.1

Channel

forwarder

information to

GHA where

applicable

7.2

Assign unloading

slot and position

to truck

7.3

Validate security /

customs status of

truck

7.4

Unload truck _______________ Receive shipments

transferred from

other carriers

7.5

Screen freight as

applicable

7.6

Check booking

information

matches actual

freight

FOH RCT

ü Freight on hand

ü Information matches freight

Monitor, Control, Intervene & Repair
Output:

January 31, 2014 Page 14

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Confirm shipment compliant with all regulations for carriage by air

ü Confirm shipment in accordance with carriage agreement (order)

P08 Accept shipment as ready for carriage

ü Booking information

ü Security information

ü Shipment information

ü Freight on hand

8.1

Verify shipment

has cleared

security

8.2

Perform ready for

carriage checks

8.3

Validate

information

against booking

and correct

ü Shipment ready for carriage

ü RCS / RCT message sent

Monitor, Control, Intervene & Repair

RCT RCS
Air Cargo Industry Master

Operating Plan

v 1.0 Transport Activities (Carrier)

9

Prepare

freight for

transport

10

Dispatch

shipment to flight, load and depart

11

Distribute

Information

12

Arrive flight

offload & dispatch

shipments to

warehouse

13

Check-in

shipment

Customs Clearance Effected as Applicable

Shipments in transit from process 13 recycle through to final destination

Shipments

in transfer

out to other carrier
Output:

January 31, 2014 Page 16

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Prepare freight for flight

ü Prepare information for load control

P09 Prepare freight for transport

ü Booking information

ü Shipment information

9.1

Shipments in

transit received

from process 13

9.3

Plan flight and

send booking list

to warehouse

9.2

Shipments in

transit security

cleared

9.4

Collect freight and

unitize as planned

9.5

Consolidate

information

Monitor, Control, Intervene & Repair

FBL FUM

ü Freight ready for flight

ü Flight manifest prepared
Output:

January 31, 2014 Page 17

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Flight departs on time with freight

P10 Shipment to flight, load & depart

10.1

Move shipments

from warehouse

to hold area for

ramp transport

10.2

Move shipments

from hold area to

parking position

10.3

Flight loaded as

per load plan &

identify

discrepancies

10.4

Resolve

discrepancies

10.5

Depart flight

Monitor, Control, Intervene & Repair

ü Flight manifest

ü ULDs / Carts

ü Load Plan

ü Updated data

ü Flight departed

DEP
Output:

January 31, 2014 Page 18

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Ensure shipments are expected

ü Ensure that all legal and regulatory requirements are met

P11 Distribute information

ü Flight information

ü Shipment information

11.1

Transmit flight

and shipment

information to

down line stations

and authorities

Monitor, Control, Intervene & Repair

FHL FFM FWB

ü Transmission of information at flight

and shipment level
Output:

January 31, 2014 Page 19

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Unload & transfer of freight at flight destination

P12 Arrive flight, unload & dispatch shipment to warehouse

ü Flight information

ü Freight information

Monitor, Control, Intervene & Repair

12.1

Arrive flight at

destination

12.2

Unload flight

12.3

Move shipments

to appropriate

facility

12.4

Arrive shipments

at warehouse

ARR

ü Shipment arrives at warehouse
Output:

January 31, 2014 Page 20

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Ensure that shipments are available

P13 Check-in shipment

ü Shipments

ü Flight manifest

ü Shipment information

ü Booking information

13.1

Receive shipments

in warehouse

13.2

Move shipments

in transit to

appropriate

location (see

process 9)

13.3

Move shipments

to be transferred

to other carrier

Monitor, Control, Intervene & Repair

RCF AWR TFD

ü Shipments in transit available for

next process

ü Shipments to be transferred to OC
Air Cargo Industry Master

Operating Plan

v 1.0 Destination Activities (Carrier)

14

Arrive

shipment

15

Handover freight to

forwarder

Customs Clearance Effected as Applicable
Output:

January 31, 2014 Page 22

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Store import freight

ü Inform forwarder of shipment arrival

P14 Arrive shipment

ü Shipment information

ü Warehouse

information

14.1

Store freight for

import

14.2

Notify forwarder

freight and

information on

hand at

destination

14.3

Hand over of

documents

(information) to

forwarder

Monitor, Control, Intervene & Repair

NFD AWD

ü Notification to forwarder
Output:

January 31, 2014 Page 23

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Transfer custody of shipment to forwarder

P15 Handover freight to forwarder

ü Customs release form

ü Freight location

Monitor, Control, Intervene & Repair

15.1

Check customs

release status

15.2

Prepare freight for

handover

15.3

Handover freight

to forwarder

ü Freight collected

DLV
Air Cargo Industry Master

Operating Plan

v 1.0 Destination Activities (Forwarder)

16

Arrive

shipments at

destination

forwarder hub

17

Transfer

to forwarder

branch facility

18

Load delivery

vehicle & produce

run sheet

19

Deliver, obtain

POD & conclude

cycle

Customs Clearance Effected as Applicable

Documents to broker as applicable
Output:

January 31, 2014 Page 25

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Prepare shipment for delivery or transfer to forwarder branch

facility

P16 Arrive shipment at forwarder hub

ü Shipment information

ü Loading list

16.1

Depart freight for

forwarder hub

16.2

Arrive / unload

truck at forwarder

hub

16.3

Check shipment

details against

expected (after

breakdown )

16.4

Resolve

discrepancies

16.5

Issue loading list

for on carriage or

delivery

ü Loading list

Monitor, Control, Intervene & Repair
Output:

January 31, 2014 Page 26

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Prepare shipment for delivery

P17 Transfer shipment to forwarder branch facility

ü Shipment information

ü Loading list

17.1

Depart truck to

forwarder branch

facility

17.2

Arrive / unload

truck at forwarder

branch facility

17.3

Check / verify

physical integrity

of truckload

17.4

Resolve

discrepancies

Monitor, Control, Intervene & Repair
Output:

January 31, 2014 Page 27

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Prepare shipment for collection at the forwarder branch

facility for final delivery to consignee

P18 Load truck and produce run sheet

ü Shipment information

ü Customer information

18.1

Contact customer

for handover

instructions

18.2

Pick-up freight by

customer

18.3

Issue loading list

for truck to

consignee / load

truck

18.4

Depart truck from

forwarder branch

facility to

consignee

Monitor, Control, Intervene & Repair

ü Loading list

ü Freight ready for delivery
Output:

January 31, 2014 Page 28

INPUT

Purpose

Air Cargo Industry Master

Operating Plan

v 1.0

ü Delivery of shipment

P19 Deliver, obtain POD & conclude cycle

ü Shipment information

ü Customer information

19.1

Make delivery &

capture POD data

19.2

Finalize D2D

routemap* 19.3

Discrepancy

reports produced

and resolved

ü Proof of delivery

Monitor, Control, Intervene & Repair

*This step applies only to stakeholders using the C2K quality management program.
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 1.1 Receive Shippers’ Request & Check Security Status

· Booking is made by the shipper defining the required collection & delivery dates. · Shipper supplies shipment details including pieces, weight & volume. · Validate security/customs/commercail status · Origin / Destination · Collection / Delivery dates · Shipment details · Shipper/Consignee information · Product/shipping service required

· All shipper information elements needed to create shipment planning. · Validate security status.
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 1.2 Receive Shipper Freight Information

· The delivery of information related to the shipment as is required to enable transport

processing of the consignment. · Shipment trade information including trade, transport and customs /securityinformation

· Forwarder receives shipment trade information ahead of transportation
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 1.3 Plan Routing – Direct or Consolidation

· Forwarder commences planning for full routing to deliver the Shipper promise

including carrier selection & related transit times. · Shipper requirements from P1.1· Shipper security status

· Airline schedules & offsets

· Pick up & Delivery capabilities

· Determine final airport of destination

· Shipping via hubs or not

· Carrier selection
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 1.4 Request Capacity against Forwarder or Carrier

Inventories

· Bookings are made against pre-booked forwarder allocations or directly with the

carrier. · Flight requirements from simulated routing(s) P1.2· Shipper(s) security status

· Consolidated / single shipment information

· Booking Request from Forwarder to Carrier or;

· Allocation against pre-booked inventory
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 1.5 Confirm Capacity

· Carrier confirms requested capacity (or allocation) on planned flights or within

requested transit time for non flight specific products. · Carrier sends BKD or equivalent message to CDMP-C to initiate A2A Routemap

creation.*

· Booking or Allocation request

· BKD message sent

· Confirmation direct to forwarder as applicable
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 1.6 Create Routemaps (A2A/D2D) & Share*

· Forwarder sends RMI to their CDMP-F creating the D2D plan

· CDMP-C creates A2A Routemap based on BKD message(s) & carrier master data

held in BRAVO. · CDMP-C sends the RMP to the applicable CDMP-F. · CDMP-F updates D2D Routemap based on A2A information

· BKD message

· BRAVO data

· Forwarder shipment data for RMI message

· D2D Routemap created in CDMP-F

· A2A routemap created in CDMP-C

· RMP message sent from CDMP-C to CDMP-F

· D2D routemap updated in CDMP-F (Phase 2)

*This step applies only to stakeholders using the Cargo 2000 quality management program.
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 1.7 Arrange Pick up of Freight

· A collection advice is sent to the Forwarder’s transport department to collect the

goods from the shipper at the required time. · Handling instructions

· Collection Advice
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 2.1 Labelling Freight (by Shipper)

· Shipper self-labeling of packages

· Packages must be labeled with unique references

· Shippers reference / part numbers/identifiers

· Labelled and identifiable packages
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 2.2 Associate Unique Piece Level Information with

Booking

· Cross reference UPID level detail with the booking / shipment information · UPIDs / Parcel identification

· Booking / shipment reference

· Associated parcels with booking

· Clear identification of parcels ready to be picked up
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 2.3 Pick-up Freight

· Vehicle arrives at shippers location

· Driver verifies that freight pieces correspond with shipment detail & parcel IDs

· Loads freight into vehicle

· Collection advice including shipment details and parcel Ids

· Handling instructions

· Signed collection advice by the shipper
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 3.1 Arrival of Truck at Forwarder Branch Facility

· Truck arrives at the forwarders export warehouse

· Freight is unloaded from vehicle & checked into the warehouse

· Shipment ID

· Check-in completed at forwarder facility
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 3.2 Check/Apply Labelling & Verify Physical Integrity

of Packages

· Check whether applied label is suitable for transport

· Attach respective labels for transport & link to customer reference if applicable

· Visual check on the condition of the packages

· Dims & weight check

· Label

· Shipment information

· Shipments are correctly labelled and can be identified by forwarder reference

numbers
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

· Relevant information of actual freight received from the warehouse is validated

against the existing shipment info

· Warehouse shipment details

· Existing shipment details

· Known/Unknown shipper status

· Match of existing info and actual freight

· Shipment secured / shipper status validated

Pd 3.3 Check Information Matches Actual Freight +

Security
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 3.4 Check Accuracy of Booking & Adjust if Needed

· Check original booking against validated shipment details & adjust booking with

carrier if needed (for discrepancies)

· Define amount of capacity

· Agreed service level

· Validated shipment detail

· If applicable advice shipper of any discrepancies/variations agains the booking

· Validated capacity
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 3.5 Create Shipment Record

· Create shipment record in forwarder’s system · Shipper’s details received electronically

· Actual freight information received from warehouse

· Shipment record created

· Upload and distribution of data
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 3.6 Sort & Transfer Freight to Build or Storage

Locations

· Freight to be sorted and transferred to a designated location within the warehouse · Shipment identification number

· Type of shipment

· Handling instructions

· Agreed service level

· Separate special and general cargo

· Priorization of shipment based on agreed service level

· Freight ready to be loaded into truck
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 4.1 Confirm Information to Hub

· Shipment information of upcoming shipments for Hub to be confirmed to Hub

operations

· Electronic shipment record

· Electronic confirmation message to Hub
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 4.2 Issue Loading List for Truck to Hub / Load Freight

· Creation of loading list based on actual number of shipments to be transferred to

the Hub

· Physical load of freight onto truck departing to Hub

· Shipment in respective storage location

· Type of shipment

· Handling instructions

· Loading list created

· All freight loaded onto truck

· Loading list closed when complete
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 4.3 Departure of Loaded Truck from Forwarder Branch

Facility to Forwarder Hub

· Truck leaves branch facility at a defined time slot to Hub · Time slot for truck departure

· Time stamp / confirmation of truck departure
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 5.1 Arrival/Unload of Truck at Forwarder Hub

· Truck arrives at the forwarders export Hub

· Freight is unloaded from truck & checked into the Hub

· Loading list

· Check-in completed at forwarder Hub
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 5.2 Check/Verify Physical Integrity of Truckload

· Relevant information of actual freight received from the branch is validated against

the existing shipment record

· Visual check on the condition of the packages

· Check security status of truck

· Shipment record

· Seal number if aplicable

· Match of existing info and actual freight

· Shipment secured
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 5.3 Check Security Status of Shipment

· Check security status of shipment to comply with export clearance requirements · Known/Unknown shipper status

· X-ray and screening requirements

· Shipment secured / shipper status validated
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 5.4 Create MAWB Shipment Record & Consol

Manifest

· Create MAWB shipment record in forwarder’s system

· Create consol and ULD manifest (if applicable)

· Transmission of consol and ULD manifest to warehouse

· Update of booking if required

· HAWB Shipment details received electronically from branch

· Actual freight information received from warehouse

· Operational palletizing requirements

· MAWB Shipment record created

· Consolidation and ULD manifest created

· Upload and distribution of data
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 5.5 Send Freight Picking Instructions to Warehouse

· Send detail picking instruction to the warehouse to arrange for respective build up

location

· Flight planning

· ULD allocation

· Freight picked and ready for assembly / buildup
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

P5.6 Prepare Shipment for Export

· Build up of pallets/ULDs

· Labelling of freight

· Attached necessary documents if applicable

· Move to truck loading area

· Trigger electronic pre-alert to destination office

· Consol and ULD manifest

· Shipment identification number

· Type of shipment

· Handling instructions

· Agreed service level

· Final pallet/ULD built

· Freight correctly labeled

· Necessary documentation attached

· Export clearance performed

· Shipment moved to truck loading area
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 6.1 Issue Loading List for Truck to Carrier / Load

Freight

· Creation of loading list based on actual number of shipments / ULDs to be

transferred to the carrier

· Physical load of freight onto truck departing to carrier

· Shipment /ULD in respective storage location

· Type of shipment

· Handling instructions

· Loading list created

· All freight loaded onto truck

· Loading list closed when complete
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 6.2 Departure of Loaded Truck from Forwarder Hub to

Carrier Domain

· Truck leaves hub at a defined time slot to carrier · Time slot for truck departure

· Time stamp / confirmation of truck departure
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 6.3 Transmit Forwarder Information to Carrier

· Relevant shipment information for AA transport is transmitted to carrier · MAWB and manifest record

· FWB and FHL transmission
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 6.4 Arrival of Truck at Carrier Domain

· Truck arrives at the carrier’s domain

· Driver informs carrier or GHA of truck arrival

· Loading list

· Consolidation manifest

· Truck arrival at carrier domain

· Driver to wait for unloading instructions
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 7.1 Channel Forwarder Information to GHA (by carrier)

where applicable

· Necessary shipment information and shipment details are advised to carrier’s GHA · Shipment information as agreed

· GHA operational planning
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 7.2 Assign Unloading Slot and Position to Delivery

Truck

· Carrier / GHA assigns an unloading slot and position to the delivery truck. · Truck loading list

· Pre-booked delivery slot list

· Truck dock availability

· Confirmed unloading slot & position
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 7.3 Validate Security / Customs Status Truck

· Validate integrity of customs / security seal

· Validate security status of driver

· Validate documentation relative to type of freight (DGR.AVI etc.)

· Validate security status of shipments. · Truck Customs Documents

· Truck manifest / Supporting Docs

· Accepted / Rejected Truck
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 7.4 Unload Truck / Receive shipments transferred from

OC

· Freight is offloaded from Accepted Vehicles

· At this point Transfer shipments from Other Carriers are also received into the

process

· Accepted Truck

· Known Transfer Vehicle

· FOH Message sent
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 7.5 Screen Freight as Applicable

· Freight is screened on entry into warehouse or as specified by local regulations

· Any destination screening requirements fulfilled

· Freight

· Screened Freight

· Security Declaration
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 7.6 Check Booking Information Matches Actual

Freight

· Freight reception checks are performed & reconciled with information e.g. pieces, weight, dims, labeling, condition check etc... · Shipment Information (AWB/FWB plus any other applicable information)

· Freight

· Discrepancy list
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 8.1 Verify Shipment Security Cleared

· Verify security status of individual shipments (CBP, TSA, ICS, NASP, SPX) based

on origin, routing and destination

· Shipment Information

· Origin , Enroute & Destination Security Regulations

· Shipments security cleared for carriage
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 8.2 Perform Ready for Carriage Checks

· All requirements for safe & secure onward carriage are conducted e.g.DGR Checks, Export Clearance etc. · Documentation as required

· Freight

· Regulations

· Checks Completed
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 8.3 Validate Information Against Booking & Update

· Validate delivered freight against forwarder booking / AWB / FWB

· Make corrections as required

· Shipment is ready for carriage

· RCS/RCT message is sent

· Cargo receipt (E-AWB) is concluded

· Shipment Information

· Booking Information

· Approved Security Status

· Approved Ready For Carriage Checks

· Warehouse discrepancy list

· Checks completed

· CCA Issued if Required

· RCS / RCT Message

· Freight allocated to warehouse location

· Booking updated as applicable
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 9.1 Receive Transit Shipments from Process 13

· Shipments in transit re-enter the export process at this point

· Shipments in transit stored or delivered to export build location

· Transit shipments from import process

· Shipments available for export

· Location recorded / confirmed on hand
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 9.2 Shipments in Transit Security Cleared

· Appropriate security checks performed on transit freight (This process performed in

parallel with 9.2)

· Shipments in transit

· Shipment information

· Origin, en route and destination security regulations

· Shipments in transit security cleared for carriage
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 9.3 Plan Flight & Send Booking List to Warehouse

· Carrier allocates shipments to flights

· Load instructions provided as applicable

· Booked shipments

· Special handling requirements

· Aircraft type / route info

· Final FBL message sent to GHA / warehouse
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 9.4 Collect Freight and Unitize as Planned

· Freight on final FBL is picked and prepared for flight. · ULD’s are built for unitized flights

· Carrier informed by warehouse / GHA

· Final FBL & special instructions

· Freight

· ULDs & equipment as required

· FUM / load list / pallet tags

· Shipments assembled / unitized by flight
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 9.5 Consolidate Information

· Information consolidated at flight level · FHL / FWB / FUM

· Pre-manifest created in system

· Paper Manifest
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 10.1 Move Shipments From Warehouse to Hold Area

for Ramp Transport

· Physical freight delivered to handover point in flight order

· Control of shipment passes from warehouse to ramp

· Complete Assembly of Freight as per Flight Plan / Manifest ready for handover to

ramp
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 10.2 Move Shipments from Hold Area to Parking

Position

· Freight & Documentation arrive at aircraft parking position

· Documentation on board

· Freight & Documents

· Freight is ready to be loaded

· Documents are on board the aircraft
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 10.3 Load Aircraft as per Load Plan

· Aircraft is loaded in accordance with load control requirements

· Discrepancies identified between plan and actual load

· Load sheet is completed

· Loading Plan

· Freight

· Completed load sheet

· Discrepancies notified to cargo department
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd10.4 Resolve Discrepancies

· Adjust manifest/FFM to reflect actual load

· Re-book / re-plan any offloads

· Discrepancy List

· Re- Booked shipments

· All discrepancies resolved

· Accurate Manifest
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 10.5 Departure of Aircraft

· Flight departs station, ”Wheels Up” time is logged · Movement message is sent by operations

· DEP Message is sent

· FFM sent
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 11.1 Transmit Flight and Shipment Information to

Downline Stations & Authorities

· Carrier sends all required information to down-line stations and authorities. · Shipment information

· Manifest information

· Flight Information

· All required information sent
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 12.1Arrive Flight at Destination Airport

· Aircraft Arrives on Blocks & time is recorded · Movement Message

· ARR Message is sent
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 12.2Unload Flight

· Aircraft is unloaded in accordance with unload plan · Unload Plan

· Aircraft Arrival

· Discrepancies noted
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 12.3Move Shipments to appropriate facility

· Ramp moves aircraft load to appropriate location depending on shipment type and

local regulations e.g. AVI / DGR / Express / Mail etc. etc. · Unload Plan· Special Instructions

· Shipments delivered to correct facilities for processing
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 12.4Receive Shipments at Warehouse

· Control of shipment passes from Ramp to Warehouse / GHAI · Shipments handed over to warehouse / GHA control
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 13.1Arrive Shipments atWarehouse

· Freight & Information are checked in at the warehouse, verified complete & as

expected. · Freight is checked for condition/damage

· ULD’s are broken down if required

· Freight & Docs received from Ramp

· FFM received from origin station

· RCF Sent

· AWR Sent (where applicable)
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 13.2 Move Shipments in Transit to Appropriate

Location (see process 9)

· Shipments in Transit identified and moved into export process 9.1 for on carriage · Pre-Alert

· FFM

· Shipments in Transit re-located into export process
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 13.3Move Shipments to be Transferred Other Carrier

· Shipments to be transferred identified and moved to other carriers · Pre-Alert

· FFM

· Shipments to be transferred accepted by other carriers

· Transfer manifest signed

· TFD message sent
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 14.1Store Freight for Import

· Import freight is allocated to storage location dependent on commodity/ special

requirements etc... · FFM· Freight

· Storage Location recorded
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 14.2Notify Forwarder Freight and Information On Hand

at Destination

· Forwarder advised shipment has arrived at destination · RCF + AWR (where applicable)

· Station open close hours

· Collection slot schedules if applicable

· NFD Sent
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 14.3Hand over of Documents (Information) to

Forwarder

· Shipment Information transferred to Forwarder as required

· Paper documents made available

· Paper Documents (if applicable)

· Information as required

· AWD sent (where applicable)
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 15.1Check Customs Release Status

· Prior to release of freight carrier / GHA must verify customs status · FFM / AWB info

· Local Customs Requirements

· Shipment Customs Status

· Freight categorized for release / hold / transfer
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 15.2Prepare Freight for Handover

· Freight picked from storage location for collection · Forwarder pickup request

· Collection slot time schedules

· Freight ready to be collected
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 15.3Handover Freight to Forwarder

· Forwarder collects freight from carrier facility

· Driver acknowledges receipt

· Customs Status

· Authorized driver

· Approved collection vehicle

· Custody transfers from Carrier domain

· DLV message sent
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 16.1Depart Freight for Forwarder Hub

· Truck has collected freight carriers’domain according to planning

· Freight is transferred from Carriers’domain to Forwarder Hub

· Shipment record

· Handling instructions

· Type of shipment

· Agreed service level

· Drayage order

· Inbound customs document
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 16.2Arrive / Unload Truck at Forwarder Hub

· Truck arrives at the forwarders import Hub

· Freight is unloaded from truck & checked into the Hub

· Drayage order

· Shipment record

· Handling instructions

· Type of shipment

· Check-in completed at forwarder Hub
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 16.3Check Shipment Details Against Expected (After

Breakdown)

· Relevant information of actual freight received from the export branch is validated

against the existing shipment record

· Visual check on the condition of the packages

· All discrepancies must be recorded

· Shipment record

· Seal number if applicable

· Match of existing shipment record and actual freight details

· Discrepancies recorded
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 16.4Reslove Discrepancies

· Discrepancies that have been recorded must be resolved with relevant parties e.g. airlines, customers· Damage control report

· Missing cargo information

· Cargo claim report filed and transmitted to relevant parties
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 16.5Issue Loading List for Oncarriage or Delivery

· Creation of loading list based on actual number of shipments / ULDs to be

transferred to the branch or directly to customer facility

· Physical load of freight onto truck departing to branch or directly to customer

facility

· Shipment /ULD in respective storage location

· Type of shipment

· Handling instructions

· Agreed service level

· Loading list created

· All freight loaded onto truck

· Loading list closed when completed
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 17.1Depart truck to Forwarder Branch Facility

· Truck leaves Hub at a defined time slot to forwarders’ branch or directly to

customer facility

· Time slot for truck departure

· Delivery plan

· Time stamp / confirmation of truck departure
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 17.2Arrive/ Unload Truck at Forwarder Branch Facility

· Truck arrives at the forwarders import branch facility

· Check security status of truck

· Freight is unloaded from truck & checked into the branch facility

· Loading list

· Shipment record

· Handling instructions

· Type of shipment

· Truck from Hub / Seal number if applicable

· Freight unloaded at forwarder branch facility
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 17.3Check/ Verify Physical Integrity of Truckload

· Relevant information of actual freight received from Hub is validated against the

existing shipment record

· Visual check on the condition of the packages

· Shipment record

· Match of existing info and actual freight

· Physical condition of packages checked
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 17.4Resolve Discrepancies

· Discrepancies that have been recorded must be resolved with relevant parties e.g. airlines, customers· Damage control report

· Missing cargo information

· Cargo claim report filed and transmitted to relevant parties
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 18.1Contact Customer for Handover Instructions

· Contact customer to inform about arrival of shipment

· Receive detailed delivery and customs clearance instructions (if applicable)from

customer for respective shipment

· Notify third parties if applicable

· Customer contact information

· Shipment record

· Detailed delivery instructions received from customer
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 18.2Pick up Freight by Customer

· Consignee or appointed third party collects shipment directly from the forwarder`s

facility

· Shipment record

· Type of shipment

· Handling instructions

· Customs status

· Shipment has been handed over to consignee or appointed third party

· Forwarders responsibility ends
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 18.3Issue Loading list for Truck to Consignee / Load

Truck

· Creation of loading list based on actual number of shipments to customer facility

· Physical load of freight onto truck departing to customer facility

· Shipment in respective storage location

· Type of shipment

· Handling / delivery instructions

· Agreed service level

· Customs status

· Loading list created

· All freight loaded onto truck

· Loading list closed when completed
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 18.4Depart Truck from Forwarder Brach Facility to

Consignee

· Truck leaves branch facility at a defined time slot to customer facility · Time slot for truck departure

· Time stamp / confirmation of truck departure
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 19.1Make Delivery & Capture POD Data

· Forwarder delivers the respective shipment to customer facility

· POD is captured

· Shipment record

· Handling / delivery instructions

· Type of shipment

· Delivery of shipment to final consignee has been performed

· Consignee signature is captured
Air Cargo Industry Master

Operating Plan

v 1.0

Description Input

Output

Pd 19.2Upload POD Information to System

· Upload POD event in forwarder’s system

· Return POD to forwarder

· POD event

· Shipment record

· POD

· POD event visible in forwarders system

· POD returned to forwarder
800 Place Victoria, P.O.Box 113, Montreal, Quebec, Canada H4Z 1M1

ii

INTERNATIONAL AIR TRANSPORT ASSOCIATION

MINUTES

36

th Cargo Services Conference 

(CSC/36)

Los Angeles

9 March 2014
MEMORANDUM

CSC/36/Meet/004/2013

TO: All Members of IATA

Accredited Representatives/Alternates to the Cargo Services Conference 

COPY: Members, Cargo Procedures Conferences Management Group (CPCMG)

Members, IATA/FIATA Consultative Council (IFCC)

Members, IATA Strategic Partners 

IATA Regional Cargo Managers

DATE: 23 July 2014

SUBJECT: MINUTES – 36th Cargo Services Conference (CSC/36) 

Los Angeles, USA – 09 March 2014

Please find attached the Minutes of the 36th meeting of the Cargo Services Conference 

(CSC/36) held in Los Angeles, USA on 09 March 2014. 

Sincerely,

Andrea Gruber

Senior Manager, Special Cargo, IATA 

Secretary, Cargo Services Conference

Attachments. 
MINUTES – Cargo Services Conference (CSC/36) 

Page 2 of 42

800 Place Victoria, P.O.Box 113, Montreal, Quebec, Canada H4Z 1M1

ADMINISTRATIVE ITEMS

Agenda Item A/1: Opening of Meeting and Legal Context

M/1 The CSC Chairman, Mr. Todd Frazier (FX), opened the 36th Cargo Services 

Conference (CSC/36) at 08:05 hours local time on Sunday, 09 March 2014 at the 

Hyatt Regency Century Plaza, Los Angeles, California, USA. The attendance 

record is in Attachment ‘A’ of these Minutes. The Chairman welcomed the 

delegates to Los Angeles and thanked the sponsor American Airlines for hosting 

the meeting.

M/2 The meeting was convened by the Call of Meeting Memorandum 

CSC/36/Meet/002/2013 dated 20 December 2013. Agenda documentation was 

circulated thereafter.

M/3 Mr. Carlos Tornero (XB), IATA’s Senior Legal Counsel, briefed Conference on 

the competition law compliance and read the briefing statement, which is found in 

its entirety in Attachment ‘B’ of these Minutes. He stated that if any discussions 

were found inadvertently approaching an area outside the legal context of the 

meeting, he would intervene and guide the Conference accordingly. He 

confirmed that he had reviewed the CSC/36 Agenda and found it appropriate for 

discussion by the Cargo Services Conference.

M/4 The Chairman mentioned that the new seating arrangements were made to 

easily identify the voting delegates and requested everyone in the room to briefly 

introduce themselves.

M/5 After the introductions were completed, the Chairman welcomed the guest 

speaker, Mr. Des Vertannes (XB), IATA’s Global Head of Cargo, and invited him 

to address the Conference.

M/6 Mr. Vertannes (XB) welcomed the delegates to Los Angeles and he thanked the 

Conference for the great work done during 2013.

 He mentioned the difficulties faced in 2013 with a stagnant growth and only a 

slight increase of consumer confidence towards the end of the year. He 

emphasized on the biggest challenge that there was a belief that the air cargo 

industry, for all that it has done, still has had to prove itself to the ultimate

users as to whether or not the value proposition that the industry delivers was

indeed worth paying the premium price. He stated that airlines are not in 

direct contact with the end users with few exceptions as carriers depend very 

much on the strategic partners, namely the freight forwarders.

 He stressed the Multilateral Agreement the CSC endorsed in Doha, which 

was regarded as a success that received Governmental approval and led to 

the acceleration in the industry of the e-AWB. 

 He reiterated that the items on the agenda are crucial on how the industry 

moves forward to deliver an efficient supply chain when it comes to the air 

transport mode and thanked for the support of the CSC members in various 

challenging areas:
MINUTES – Cargo Services Conference (CSC/36) 

Page 3 of 42

800 Place Victoria, P.O.Box 113, Montreal, Quebec, Canada H4Z 1M1

o On safety, with lithium batteries moving in mail and cargo as 

undeclared Dangerous Goods and that the action of raising 

awareness led to reducing the number of incidents, as well as the 

development of the first guidelines destined to shippers;

o In the field of security with ACC3 and the policy coming into effect on 

July 1st 2014 and the creation of an IATA Centre of Excellence for 

Independent Validators (ACC3 and EC Regulation 859/2011) to train 

and bring for accreditation to the EU of independent validators;

o With the ACAS Pilot, the industry was not far from rule making and the 

lobby will make the regulator adopt more harmonized standards;

o On the Consignment Security Declaration that was adopted by ICAO 

in their Annex 17 as a harmonized standard, he encouraged the 

members to bring this forward as their standard too;

o With the ULD Panel, a new set of ULD regulations that will address 

heavy weight cargo have been developed;

o In the “e”-agenda to move forward, countries need to sign the MC99;

lobbying was undertaken at ICAO in this regard;

o Operations are being looked at through the COAG to modernizing 

ground handling and developing the capability matrix; and

o In the field of Partnership with FIATA, he acknowledged and thanked 

the work led by Mr. Malcolm Fowler (BA) for his assistance in 

negotiating with FIATA in the Cargo Agency Modernization Program 

(CAMP).

 In conclusion, he thanked the CSC for the support, time and excellent work 

done for the industry.

M/7 The Chairman thanked Mr. Vertannes (XB) for his welcome address and words 

of encouragement. 

M/8 After a brief break, the Chairman welcomed the next guest speaker, Mr. Tom 

Windmuller (XB), IATA’s Senior Vice President, Airport, Passenger, Cargo and 

Security, and invited him to address the Conference.

M/9 Mr. Windmuller (XB) welcomed the delegates and thanked the Conference for 

the time and doing important work. For a global industry that was constrained by 

bilateral agreements that made it difficult for any airline to serve the world but for 

a global industry to operate efficiently global standards were needed, that was 

what Conference was proving. It was mentioned that COAG was engaging with 

the Ground handling community also, which was positive and he was looking 

forward to meet with the delegates during the WCS.

Agenda Item A/2: Examination of Credentials of Accredited Representatives

M/10 The Credentials of the Accredited Representatives in attendance at the meeting 

were examined and found to be in order. It was confirmed that the quorum was 

achieved. 
MINUTES – Cargo Services Conference (CSC/36) 

Page 4 of 42

800 Place Victoria, P.O.Box 113, Montreal, Quebec, Canada H4Z 1M1

Agenda Item A/3: Adoption of Agenda

M/11 The Agenda of CSC/36 was adopted.

Agenda Item A/4: Order of Business

M/12 Conference support was obtained for the order of business.

Agenda Item A/5: Approval of Minutes of CSC/35

M/13 The Conference approved the Minutes of CSC/35 with no changes.

Agenda Item A/6: Action Items from CSC/35

M/14 IATA Secretariat mentioned that two actions from CSC/35 were outstanding and 

provided a brief summary of the situation.

M/15 IATA Secretariat explained that for CSC/35 agenda item P/4 regarding the 

proposed Resolution for e-AWB completion guidelines that this was included in 

the CSC/36 agenda under item P/1 for discussion.

M/16 IATA Secretariat explained that for CSC/35 agenda item P/13 regarding the 

Electronic Shipper’s Declaration for Dangerous Goods (eSDDG) Proof of 

Concepts (PoC) that this was pending because no additional parties, namely 

shippers, expressed their interest in participating.

M/17 A CSC Member challenged the reason of the non-progress of the eSDDG Proof 

of Concepts and explained that shippers expressed interest but that issues

related to IT solutions were the cause.

M/18 A CSC Member proposed to prioritize the trade lanes where eSDDG Proof of 

Concepts could be carried out.

M/19 IATA Secretariat took as an action to investigate potential IT solutions and to 

prioritize a list of trade lanes for the eSDDG PoC.

M/20 The item was noted.

ACTION: IATA Secretariat to investigate potential IT solutions and

prioritize a list of trade lanes for the eSDDG PoC

Agenda Item A/7: Effectiveness Status of Resolutions

M/21 The IATA Secretariat stated that the Resolutions and Recommended Practices 

adopted at CSC/35 have obtained the required government approvals and were 

declared effective.
MINUTES – Cargo Services Conference (CSC/36) 

Page 5 of 42

800 Place Victoria, P.O.Box 113, Montreal, Quebec, Canada H4Z 1M1

M/22 The IATA Secretariat informed Conference that following the CSC/36 2nd

transmittal US DOT and Governments approved Recommended Practice 1630

and was declared effective thereafter.

M/23 The item was noted.

Agenda Item A/8: Effectiveness Dates of Resolutions Adopted

M/24 The Conference endorsed the effectiveness dates.

M/25 The Conference agreed that the effectiveness date for each voting item be 

determined when the item was discussed.

Agenda Item A/9: Election of Members – Airmail Panel (AMP)

M/26 The Chairman congratulated the re-elected AMP members. 

Mark Gilbert (AA) 4 years Re-elected

David Thompson (QF) 4 years Re-elected

M/27 The new AMP membership was endorsed by Conference.

M/28 The Chairman noted that subsequent to the CSC/36 2nd Transmittal, one new 

nomination was received for AMP.

M/29 One nomination was received from UA as follows:

Jacob B. Nielsen UA 4 years New

M/30 The Chairman noted that there were two remaining vacancies and asked if there 

were any nominations from the floor.

M/31 There was one nomination from the floor. It was agreed that Members would be 

given a two weeks period following the Conference to submit nominations to 

IATA Secretariat.

M/32 The new AMP membership was endorsed by Conference.

Note from IATA Secretariat: Following the Conference there were a total of two (2)

vacancies on the AMP for which two (2) nominations were received. No voting was 

required and the following individuals were elected, for the term shown:

 John Chisholm (BA) 2014 & 2015 New

 Franck Mathout (AF) 2014 New

CSC/MailVote/001/2013 

(MAIL VOTE S076)

17 December 

2013

18 February 

2013

Pending Normal 

Recommended 

Practice 1630

Pending
MINUTES – Cargo Services Conference (CSC/36) 

Page 6 of 42

800 Place Victoria, P.O.Box 113, Montreal, Quebec, Canada H4Z 1M1

Agenda Item A/10: Election of Members – Cargo Business Processes Panel 

(CBPP)

M/33 The Chairman congratulated the new CBPP members.

Eric Weseman (UA) 4 years New

Cem Kavas (TK) 4 years New

M/34 The Chairman mentioned that there were two (2) remaining vacancies and asked 

if there were any nominations from the floor.

M/35 There were no nominations from the floor. It was agreed that Members would be 

given a two weeks period following the Conference to submit nominations to 

IATA Secretariat.

M/36 The new CBPP membership was endorsed by Conference.

No. Member Term of Office

1 Eric Weseman (UA) 2014 2015 2016 2017

2 Cem Kavas (TK) 2014 2015 2016 2017

3 Vacant 2014 2015 2016 2017

4 Jean Dunaux (AF) CHAIR 2014 2015 2016

5 Todd Frazier (FX) 2014 2015 2016

6 Franco Nanna (CV) 2014 2015 2016

7 Axel Klein (LH) 2014 2015

8 Christine Barden (LX) 2014 2015

9 Khaled Youssef Mohamed Mostafa (MS) 2014 2015

10 Ibrahim Mohamed Salleh (MH) 2014

11 Miffy Wiggs (DL) 2014

12 Vacant 2014

Note from IATA Secretariat: Following the Conference there were a total of two (2)

vacancies on the CBPP for which no nominations were received.

No. Member Term of Office

1 Mark Gilbert (AA) CHAIR 2014 2015 2016 2017

2 David Thompson (QF) 2014 2015 2016 2017

3 Jacob B. Nielsen 2014 2015 2016 2017

4 Nick Whalen (DL) 2014 2015 2016

5 Ron D. Stevens (FX) 2014 2015 2016

6 Susanne Wellauer (LX) 2014 2015 2016

7 Martina Goergen (LH) 2014 2015

8 Junichi Nonoyama (JL) 2014 2015

9 John Chisholm (BA) 2014 2015

10 Jason Dacosta (AC) 2014

11 M.Walaa M.Yousri (MS) 2014

12 Franck Mathout (AF) 2014
MINUTES – Cargo Services Conference (CSC/36) 

Page 7 of 42

800 Place Victoria, P.O.Box 113, Montreal, Quebec, Canada H4Z 1M1

Agenda Item A/11: Election of Members – Cargo Data Interchange Task Force 

(CDITF)

M/37 The Chairman mentioned that there were two (2) vacancies for which two (2)

nominations were received, which will be forwarded to the CBPP for 

appointment. 

Amy Ozawa (UA)

Ronny Claes (CV)

M/38 A CSC member announced one new vacancy on the CDITF during the 

Conference.

M/39 The Chairman asked if there were any nominations from the floor.

M/40 There were no nominations from the floor. It was agreed that members would be 

given a two weeks period following the Conference to submit nominations to 

IATA Secretariat.

Note from IATA Secretariat: Following the Conference there was a total of one (1)

vacancy on the CDITF for which one (1) nomination was received. No voting was 

required and the nomination of Jean Baptiste Paul (AF) was forwarded to the CBPP for 

appointment.

Agenda Item A/12: Election of Members – Dangerous Goods Board (DGB)

M/41 The Chairman congratulated the new and re-elected DGB members.

P. Balasubramanian (EK) 4 years Re-elected

Trevor Howard (AC) 4 years Re-elected

Mohamed Nasir Abdul Hanif (MH) 4 years Re-elected

Karen Wan (CX) 1 year New

M/42 The Chairman noted that subsequent to the CSC/36 2nd Transmittal, one new 

vacancy on the DGB due to departure of a member was announced.

M/43 The Chairman noted that there was one remaining vacancy and asked if there 

were any nominations from the floor.

M/44 There was one nomination from the floor. It was agreed that Members would be 

given a two weeks period following the Conference to submit nominations to 

IATA Secretariat.

M/45 One CSC member asked if the elected member ranked last could take the terms 

of office of two years of the new vacancy announced on.

M/46 The Chairman consulted with IATA’s Senior Legal Counsel and Conference 

agreed to give the term of office of 2 years to the elected member ranked last.
MINUTES – Cargo Services Conference (CSC/36) 

Page 8 of 42

800 Place Victoria, P.O.Box 113, Montreal, Quebec, Canada H4Z 1M1

M/47 A CSC member emphasized that if Conference agreed with such procedure that 

this would need to be followed for future elections when the same situation 

occurs. 

M/48 The Chairman confirmed that this will be a standard procedure going forward.

M/49 The new DGB membership was endorsed by Conference.

Note from IATA Secretariat: An additional vacancy was announced due to retirement 

of Peter Liang LIU (CI), which results in two (2) vacancies for the DGB.

Following the Conference there were a total of two (2) vacancies on the DGB for which 

four (4) nominations were received. Voting was conducted and the following individuals 

were elected, for the term shown:

 William Wojtas (UA) 2014 New

 Robin Jarvis (EY) 2014 New

Agenda Item A/13: Election of Members – Dangerous Goods Training Task Force 

(DGTTF)

M/50 The Chairman mentioned that there were three (3) vacancies for which four (4) 

nominations were received.

Pete McCraren (UA)

Ronda Helander-Moore (AA)

Ahmed Farouk Shahin (MS)

René Schuurink (KL)

M/51 The Chairman noted that subsequent to the CSC/36 2nd Transmittal, one new 

vacancy on the DGTTF was announced and asked if there were any nominations 

from the floor.

M/52 There was one nomination from the floor. 

No. Member Term of Office

1 P. Balasubramanian (EK) 2014 2015 2016 2017

2 Trevor Howard (AC) 2014 2015 2016 2017

3 Mohamed Nasir Abdul Hanif (MH) 2014 2015 2016 2017

4 Alex McCulloch (5X) 2014 2015 2016

5 Dennis Kampman (KL) 2014 2015 2016

6 Toni Farquharson (QF) 2014 2015 2016

7 Karen Wan (CX) 2014 2015

8 Patrick N. Oppenheimer (FX) CHAIR 2014 2015

9 Gajandran Sokayan (SQ) 2014 2015

10 Richard Blenkush (DL) 2014

11 William Wojtas (UA) 2014

12 Robin Jarvis (EY) 2014
MINUTES – Cargo Services Conference (CSC/36) 

Page 9 of 42

800 Place Victoria, P.O.Box 113, Montreal, Quebec, Canada H4Z 1M1

M/53 The IATA Secretariat asked if the 4th nomination for the vacancy could be 

accepted to fill in the new vacancy, which was accepted by Conference.

M/54 The nominations will be forwarded to the DGB for appointment. 

Agenda Item A/14: Election of Members – Live Animals and Perishables Board 

(LAPB)

M/55 The Chairman congratulated the re-elected LAPB members. 

Scott Ludvik (AC) 4 years Re-elected

Cyndi Brown (DL) 4 years Re-elected

M. Walaa M. Khalil (MS) 4 years Re-elected

M/56 The new LAPB membership was endorsed by Conference.

No. Member Term of Office

1 Scott Ludvik (AC) 2014 2015 2016 2017

2 Cyndi Brown (DL) 2014 2015 2016 2017

3 M. Walaa M. Yousri (MS) 2014 2015 2016 2017

4 Marc Roveri (CV) 2014 2015 2016

5 Gajandran Sokayan (SQ) 2014 2015 2016

6 Gabriella Tamasi (BA) 2014 2015 2016

7 Axel Heitmann (LH) 2014 2015

8 Peter Liang LIU (CI) 2014 2015

9 Muhamad KHAIRUL Bin Mohd Noor (MH) 2014 2015

10 Mériem Touisi-Saadi (AF) 2014

11 Bruce Clemmons (FX) CHAIR 2014

12 Raymond Tilburg (KL) 2014

Agenda Item A/15: Election of Members – ULD Panel (ULDP)

M/57 The Chairman congratulated the re-elected and new ULDP members. 

Sean Oxley (UA) 4 years New

Karen Wan (CX) 4 years New

Jimmy Gaylor (DL) 4 years Re-elected

Regis Bouffanais (AF) 3 years New

M/58 The Chairman noted that subsequent to the CSC/36 2nd Transmittal, one new 

vacancy on the ULDP due to departure of a member was announced.

M/59 The Chairman noted that there was one remaining vacancy and asked if there 

were any nominations from the floor.
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M/60 There was one nomination from the floor. It was agreed that Members would be 

given a two weeks period following the Conference to submit nominations to 

IATA Secretariat.

M/61 The new ULDP membership was endorsed by Conference.

Note from IATA Secretariat: Following the Conference there was a total of one (1)

vacancy on the ULDP for which one (1) nomination was received. No voting was 

required and the following individual was elected, for the term shown:

 Alexander Bayer (LH) 2014 & 2015 New

No. Member Term of Office

1 Sean Oxley (UA) 2014 2015 2016 2017

2 Karen Wan (CX) 2014 2015 2016 2017

3 Jimmy Gaylor (DL) 2014 2015 2016 2017

4 Urs Wiesendanger (AC) CHAIR 2014 2015 2016

5 Regis Bouffanais (AF) 2014 2015 2016

6 Randolph Chappell (5X) 2014 2015 2016

7 Alexander Bayer (LH) 2014 2015

8 David Dubois (CV) 2014 2015

9 Victor Gasior (FX) 2014 2015

10 Manoj Menon (EK) 2014

11 Frits Roukens (KL) 2014

12 Ruilin Li (CA) 2014

M/62 One CSC Member raised a question about how to proceed if a Member resigns 

from a board in between elections.

M/63 The CSC Members discussed and agreed that in case of the resignation of a 

Board Member, an Airline can propose a representative to participate as an 

Observer without voting rights until the next election as a Board position is by 

nomination and is airline specific. 

Agenda Item A/16: Election of CSC Chairman

M/64 The Conference unanimously elected Mr. Todd Frazer (FX) as the new CSC 

Chairman for the next two Conferences, CSC/37 and CSC/38.

Agenda Item A/17: Election of CSC Vice Chairman

M/65 The Conference unanimously endorsed the election of Mr. Jean Dunaux (AF) as 

the new CSC Vice Chairman for the next two Conferences, CSC/37 and CSC/38.

M/66 The Chairman thanked the incumbent CSC Vice Chairman, Mr. Dan Sheehan 

(5X) for his contribution and welcomed Mr. Dunaux as the new CSC Vice 

Chairman.
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Agenda Item A/18: Election of Members – Cargo Procedures Conferences 

Management Group (CPCMG)

M/67 The Chairman congratulated the new CPCMG member.

Franco Nanna (CV) – CSC 4 years New

M/68 The Chairman noted that there was one (1) CSC vacancy and asked if there 

were any nominations from the floor.

M/69 There was no nomination from the floor. It was agreed that Members would be 

given a two weeks period following the Conference to submit nominations to 

IATA Secretariat.

M/70 It was noted that there were three (3) CAC vacancies on the CPCMG and that 

nominations for the CAC vacancies would be sought at CAC/42.

M/71 A CSC Member asked if the CPCMG members would have to go through new 

elections or if they would be automatically appointed as voting members in the 

case of a new CPCMG structure from the CSC Governance review, to which the 

Chairman confirmed that new elections would have to be carried out.

M/72 The new CPCMG membership was endorsed by Conference.

Secretary Note: At CAC/42 one (1) nomination from Walter Wollemberg (UA) was 

received. Following the Conference there were a total of three (3) vacancies remaining 

on CPCMG: 2 CAC representatives and 1 CSC representative. No additional nomination 

was received.

No. Members Term of Office

1 Franco Nanna (CV) – CSC 2014 2015 2016 2017

2 Walter Wollemberg (UA) – CAC 2014 2015 2016 2017

3 Jean Dunaux (AF) – CAC VICE CHAIR 2014 2015 2016

4 M.Walaa M.Yousri (MS) – CSC 2014 2015 2016

5 Vacant – CAC 2014 2015 2016

6 Ibrahim Mohamed Salleh (MH) – CSC 2014 2015

7 Jan-Wilhelm Breithaupt (LH) – CSC 2014 2015

8 Vacant – CAC 2014 2015

9 Vacant – CSC 2014

10 Dan Sheehan (5X) – CAC 2014

11 CSC Chairman – Todd Frazier (FX) CHAIR

12 CAC Chairman – Roy Hurley
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Agenda Item A/19: Election of Members – IATA/FIATA Consultative Council (IFCC)

M/73 The Chairman congratulated the new and re-elected IFCC members.

Todd C. Frazier (FX) – CSC 2 years Re-elected

Jan Vreeburg (KL) – CSC 2 years Re-elected

Jean Dunaux (AF) – CAC 2 years Re-elected

Dan Sheehan (5X) – CAC 2 years Re-elected

Ibrahim Karatas (TK) – CAC 2 years New

M/74 The Conference was informed on site of a new nominee from Mr. Stefan Amann 

(LH) for the IFCC for a CAC position. Mr. Amann was LH’s CAC Accredited 

representative and current IFCC member representing CAC.

M/75 Mr. Jean Dunaux (AF) proposed to move from his CAC position to the vacant 

CSC position to enable the LH CAC nomination. 

. 

M/76 Conference accepted the AF change from CAC to CSC, pending the concurrence 

of CAC.

M/77 The Conference noted the new IFCC membership as follows:

No. Member Term of Office

1 Todd Frazier (FX) – CSC 2014 2015

2 Jan Vreeburg (KL) – CSC 2014 2015

3 Jean Dunaux (AF) - CSC 2014 2015

4 Stefan Amann (LH) - CAC 2014 2015

5 Dan Sheehan (5X) – CAC 2014 2015

6 Ibrahim Karatas (TK) – CAC 2014 2015
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POLICY ITEMS

Agenda Item P/1: Roadmap to 100% e-AWB 

M/78 IATA Secretariat introduced the item by using the attached presentation.

1. Item P1_ 100% 

eAWB.pdf

M/79 IATA Secretariat explained the item and the approach to reach 100% e-AWB 

according to the submitted Agenda and thanked the carriers of the progress 

made to reach towards the target. It was explained that in 2013 progress was 

made with regards to the Multilateral e-AWB Agreement and the continued 

engagement with regulators around the globe to open up new trade lanes. On the 

standards side there was also progress with the XML and Cargo-IMP to fully

support the e-AWB. It was mentioned that by the end of 2013 the e-AWB 

adoption rate was at 12.3% and therefore did not reach the IATA Board target of 

20% but that an upward trend was noticed indicating the adoption was speeding 

up.

M/80 The IATA Secretariat suggested an approach to first investigate potential

improvements to CSC/CAC Resolutions and Recommended Practices with the 

respective Boards and the Sub-Groups involved as well as with the relevant 

partners to facilitate and support the e-AWB adoption.

M/81 One CSC Member mentioned that they experienced differing AWB information 

between what has been filled in by their customers electronically and via paper. It 

was explained that the electronic version was often incomplete or had elements

missing such as the Dangerous Goods statements, Lithium Batteries statement, 

Nature of Goods statement, etc. The CSC Member asked IATA to provide 

guidance on how to address this issue.

M/82 One CSC Member concurred with the former statement and described their 

content quality program initiative, which educates their customers in order to 

bring down the errors or missing AWB information in the submitted e-AWB. The 

CSC Member stated that without such kind of initiative it would be impossible to 

digitalize this process. 

M/83 A CSC Member added that the industry was not fully aware of the differences in 

systems the Freight Forwarders have to print the AWB and the FWB which 

follows it, as two different programs are in place.

M/84 A CSC member mentioned that there are issues related to Change management, 

moving from the paper AWB to the message, and that not all Freight Forwarders 

have the capability to do so correctly, having two systems, even though the 

actual contract for e-AWB is the FWB. It was proposed that this could be 

addressed through the CPCMG but that it was matter of discipline. 

M/85 The Chairman pointed out that in the e-AWB process and when it is accepted as 

the contract, the Carriers are responsible to print the AWB on demand. In that 
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case the data must be taken from the FWB but that a carrier should also be able 

to pass on the FWB electronically.

M/86 The IATA Secretariat confirmed that part of that was Change Management but 

there was a responsibility from the IATA side to ensure the Resolutions and 

Recommended Practices meet the current requirements for e-AWB.

M/87 A CSC member asked about the percentage growth provided in the statistics and 

if it purely related to e-AWB trade lanes where the carrier doesn’t print any 

copies, to which the IATA Secretariat explained that the percentage included the 

cases where a copy of the AWB had been printed (e.g. for an operational 

process) but the contract was still electronic.

M/88 A CSC member inquired if the Roadmap was to be seen more by the perspective 

of a Freight Forwarder or by the Airline, because if the printing was just switched 

from the Freight Forwarder side to the airline side, the actual scope of this project 

wouldn’t be realized. It was mentioned that today airlines, depending on trade 

lanes and local requirements, might have to print a laser copy with/or without 

conditions of contract behind or even a color carbon copy of the AWB.

M/89 The IATA Secretariat explained that the industry was faced with a real challenge 

as not all trade lanes were feasible from a legal and regulatory stand point, but 

even for those which were feasible, some could ask for a copy for operational 

reasons or for customs reasons in spite of the fact that they have the treaty

permitting e-AWB.

M/90 The IATA Secretariat recommended the “Single Process” approach,

recommending that the airline may re-print a paper copy of the AWB data for the 

purpose of meeting the requirements of the destination or possibly of the origin. 

This process was seen as the only path proven for success, first satisfying the 

needs of the freight forwarders in terms of single process as seen from their 

standpoint; as well as for the airline to grow to a critical mass quickly, doing 

100% from the origin of which x% mean re-printing the AWB and progressively 

as we reduce the trade lanes where the paper requirement still exists, the benefit 

will then be seen with high volumes of e-AWB at origin with the Freight forwarder 

based on the single process.

M/91 A CSC member raised a concern with referring to a “Single Process” as this 

might restrict a member to potentially come up with a better or more enhanced

process or practice. 

M/92 A CSC member proposed Conference to give IATA some direction and stated an 

example where in a single process, the freight forwarder prints the copy of the 

AWB and keeps it in their premises and then delivers the FWB electronically to 

the airline that prints a copy for their operational purposes, then the data on those 

two documents differs. It was asked where does the airline stand legally, and

what support can be asked the e-Cargo group to take it forward in terms of 

auditing that process and engaging with the freight forwarders instead of all 

airlines engaging individually with them as it was an industry initiative.
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M/93 The Chairman noted that this point should be brought to the working groups and 

IATA’s Senior Legal Counsel to determine a best practice.

M/94 A CSC Member added that a “Single Process” was the only way the freight 

forwarder would accept the migration and that it would be the carrier’s task during 

the transition period to print the AWB for every trade lane which was not yet 

ready for e-AWB. In the carriers’ experience around 30% of AWBs are printed at 

the origin due to requests from Customs and other authorities. The member see

a clear shift regarding the printing process from the freight forwarder side to the 

carriers, requiring many carriers to equip their destinations and hubs with printers 

in order to facilitate e-AWB.

M/95 IATA’s Senior Legal Counsel explained the difference between a guideline and a 

Recommended Practice and pointed out that the “e-AWB Single Process” was

already a Recommended Practice, as an annex to RP1670. It was explained that 

the IATA Secretariat was creating a guideline on how to perform that single 

process as well as a guideline on Walk-In Customers developed in a pilot form, to 

see if there were some procedures/SOP that Walk-In customers can follow. It 

was mentioned that when the guidelines would be regarded as workable, these

would be brought subsequently to Conference.

M/96 The Chairman asked if anybody had objections with endorsing the proposed 

approach as stated in the policy item.

M/97 A CSC Member asked for clarification whether it was about the endorsement of 

the target adoption rate or about the methodology on how to achieve that target.

M/98 IATA Secretariat explained that the approach was to seek endorsement for a 

review of the existing Recommended Practices and Resolutions that could 

enhance the progress of e-AWB today. It was confirmed that the reviews would 

be conducted in collaboration with CBPP and other relevant groups. The goal is

to come up with a proposal by the end of 2014 for changes of several 

Recommended Practices and Resolutions, which would be brought to conference 

in 2015. 

M/99 IATA Secretariat stressed that the endorsement also involved the commitment 

from the airlines to restrict the use of paper based AWB to only those trade lanes 

where a paper copy is legally required, starting as of 1st of January 2016. 

M/100 A CSC Member asked if this means that there is an obligation to print the AWBs 

by the Airlines as of 1st of January 2016.

M/101 IATA Secretariat noted that this date would be subject to discussion in 2015 

depending on the readiness of the industry to adopt that timing.

M/102 The Conference endorsed the approach stated in Agenda Item P/1.
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Agenda Item P/2: Electronic Standard Consignment Security Declaration (e-CSD) 

and Consignment Security Declaration (CSD) 

M/103 IATA Secretariat introduced the item by using the attached presentation.

2. Item P2_eCSD.pdf

M/104 IATA Secretariat provided an update on the e-CSD standard that was created in 

2010 by the e-CSD Advisory Group and was adopted by ICAO in 2013. It was 

mentioned that the Cargo Committee endorsed the global roll out of the CSD in

December 2013 with the goal to have it operative by 2016. It was mentioned that 

the e-CSD strategic plan for 2014-2016 would become an IATA monitored target

and strategic objective, with the aim to continue the engagement with Airlines, 

Ground Handlers, Freight Forwarders and Regulators on the implementation and 

the penetration of the e-CSD and CSD. It was mentioned that IATA would also 

continue to develop Recommendations and Business Processes with different 

stakeholders such as third party logistic providers. It was emphasized that the 

current goal is to evaluate the possibility to replace the existing RP 1630 with a 

Resolution in collaboration with the Electronic Consignment Security Advisory 

Group and the Cargo Security Task Force.

M/105 A CSC Member asked if replacing the RP with a Resolution meant that the exact 

terms of the RP would become the Resolution or if new terms would be 

developed.

M/106 IATA Secretariat explained that the respective industry groups would have to first 

evaluate whether the terms of the RP would make it into the Resolution.

M/107 A CSC Member pointed out that the ICAO format was a RP and not a 

Resolution. The Member further expressed his concern that the Resolution 

should not dictate a paper format for data exchange in light of the recent industry 

wide e-Cargo initiatives.

M/108 IATA Secretariat acknowledged the concern and proposed to share it with the 

respective industry groups.

ACTION: IATA Secretariat to bring the Member’s concern to the respective 

industry group about dictating paper format moving forward and discussing

electronic solution

M/109 The Chairman asked whether the Advisory Group was formed by the Cargo 

Committee and if the outcome of this group would first go through the Regulators 

before it would be brought to the Members.

M/110 IATA Secretariat explained that the Advisory Group was comprised of Freight 

Forwarders, Airlines, Ground Handling Agents and Regulators and that it 

reported to the Cargo Security Task Force, which is reporting to the Cargo 

Committee. It was mentioned that in some countries CSD was mandatory but 

that the group would take into account the concerns raised by the Airlines.
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M/111 The Chairman asked whether a standard format would be proposed for the 

Resolutions that would be drafted, which was confirmed by the IATA Secretariat.

M/112 The Conference endorsed the CSD and the e-CSD Strategy stated in Agenda 

Item P/2.

Agenda Item P/3: Cargo EDI Strategy 

M/113 IATA Secretariat introduced the item by using the attached presentation. 

3. Item P3_Cargo 

EDI Strategy.pdf

M/114 IATA Secretariat mentioned that the work on XML continued as the strategic 

direction for air cargo industry electronic messaging and that the development 

and maintenance of the Cargo-IMP messages would be discontinued by the end 

of 2014. 

M/115 A CSC Member asked whether IATA had seen an increase in sales of the XML 

Manual in light of the slow take-off of XML in the industry and if IATA could

comment on the new pricing structure.

M/116 IATA Secretariat explained that 300 copies of the Manual were distributed and 

that 6 IT providers were on board and 3 others were in discussion. It was 

mentioned that the take-off was not as quick as desired and IATA seeks

commitment from the CSC members for adoption of the Cargo XML, as well as 

from the Cargo Committee, by means of driving an adoption campaign in the 

industry. It was also stressed that the initial aggressive pricing was adjusted and 

that the revenues generated by the Manual were 100% allocated to cover the 

costs of the XML standard development.

M/117 CSC Members raised some concern regarding the feasibility of sun-setting 

Cargo-IMP by the end of 2014 because of Customs requirements and whether 

there was the same level of transparency and overview in terms of the 

Forwarder’s capability to migrate towards XML.

M/118 The Chairman mentioned that there was a concurrence to sunset Cargo-IMP but 

before doing so, IATA was asked to provide to the members with a list of

countries and customs agencies mentioning which version of the Cargo-IMP they 

were accepting, to push those countries towards accepting XML messaging

before sun-setting Cargo-IMP messaging. 

M/119 IATA Secretariat mentioned that the second edition of the Cargo XML Toolkit 

listed all the parties that have informed IATA on their usage of Cargo XML

(airlines, forwarders, customs administrations, etc.) and that this scorecard would 

be made available online for users to update themselves in order to constantly 

have up-to-date information available. It was also mentioned that if the 

Conference decided to extend the maintenance of the Cargo-IMP standards that 

this would slow down the development of the XML adoption and that Customs 

Administration have already started using XML. It would be preferable that 
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Customs should now use the IATA Customs messages and not the operational 

Cargo-IMP message for their purpose.

M/120 The Chairman mentioned that the Carriers must comply with any decision made 

by Customs regardless of which message or format they require and reiterated 

the need for IATA to provide a list of which messages and applicable versions

were currently accepted by Customs Administrations to ensure compliance.

M/121 IATA Secretariat mentioned that all Customs requirements have already been 

compiled in the TACT rule manual, which describes the required documentation 

for each country regarding import and export per the type of cargo including the 

advance electronic information requirements. It was noted that IATA Secretariat 

needed to confirm whether the version number was included in the TACT and to 

include it in the Cargo XML Manual.

M/122 The Chairman advised that this information should be available free of charge on 

the IATA web site as public information.

ACTION: IATA Secretariat to provide an updated list of messages and versions

per country in the TACT manual and on-line

M/123 A CSC Member asked if there was further information explaining the reluctance 

of the implementation of the XML Standard.

M/124 IATA Secretariat explained that the Cargo XML Task Force was addressing the 

known issues and that here was no reluctance to move to Cargo XML but more a 

willingness, which could be seen from the scorecard. It was mentioned that it was 

a matter of priorities, investments and resources in-house and legacy systems 

that needed to be adapted.

M/125 A CSC Member proposed that the CXML Task Force verifies again whether it 

was feasible to sunset Cargo-IMP if some Customs authorities are still requiring 

some additional fields or do not accept Cargo XML messages. It was stated that 

the experience and lessons learned from the e-AWB adoption should be utilized 

for the migration to Cargo XML, i.e. establish a visibility of the migration 

capabilities for all concerned industry stakeholders (airline, freight forwarders, 

ground handling agents, Customs) by means of scorecard for each of the 

stakeholders.

M/126 The Conference agreed to get further feedback on the capability of other industry 

participants and would appoint the CBPP to instruct the CDITF or CXMLTF 

provide this information.

M/127 The Chairman asked if, other than the date IATA was proposing to sunset CargoIMP, whereby it could still be used but it wouldn’t be supported in terms of 

maintenance or updates any longer, Conference was agreeing with the approach 

to move the industry forward.

M/128 A CSC Member noted that it might be necessary to be able to translate Cargo 

XML messages back to Cargo-IMP in order for some industry stakeholders to be 
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able to receive the data. If that was the case then the migration period might take 

longer than previously anticipated. 

M/129 IATA Secretariat explained that the push to Cargo XML came from the data 

quality issue the industry was encountering and that the Cargo XML Task Force 

was working on detailed recommendations on how to establish compatibilities

between Cargo XML and Cargo-IMP and proposed that this is taken into 

consideration when considering sun-setting Cargo-IMP.

M/130 The Chairman expressed a concern of not having the recommendation already 

available and asked Conference if there would be any objection endorsing the 

proposed approach with the sunset date set for the end of 2014.

M/131 A CSC member asked whether the recommendations for the interfacing between 

Cargo-IMP and Cargo XML were developed for the latest version of Cargo-IMP 

only.

M/132 IATA secretariat explained that it is recommended to use the latest version of 

Cargo-IMP and that therefore the interfacing recommendations have been 

developed on the basis of the last version of Cargo-IMP.

M/133 A CSC member addressed the concern of compliance by the members by end of 

2014 especially if Customs Administration were requesting additional data 

elements in the Cargo-IMP.

M/134 IATA Secretariat noted that if any Customs Administration was asking for a 

change in the Standard, the Airlines would need to inform the IATA Customs 

Advisory Group, which would work together with the Customs on specific issues 

or to migrate to XML message.

M/135 A CSC Member commented that they do not see an issue in freezing the CargoIMP standard and if really necessary un-freeze it at a later stage, which was 

concurred by the IATA Secretariat in case of specific regulatory issue.

M/136 A CSC Member proposed to endorse the approach but that first information on 

the transparency of other industry stakeholders’ capability and on the guidelines 

between Cargo-IMP and Cargo XML messages compatibilities are made 

available by the Cargo XML Taskforce or the CDITF.

M/137 The Chairmen asked if the Conference was ready to endorse this item under the 

provision of providing statistics showing that the industry is ready to move 

forward with the adoption of Cargo XML and the sunset of Cargo-IMP.

M/138 A CSC Member proposed to postpone the sunset date for one year.

M/139 A CSC Member stated that if the Industry wants to move forward with the 

adoption of the XML standard the sunset date should not be amended.

M/140 A CSC Member asked what would be the risk if Conference would go ahead with 

the existing sunset date and if a risk assessment had been carried out.

M/141 The Chairman asked whether the sunset date is reversible.
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M/142 IATA Secretariat clarified that with the sunset date only maintenance and 

updates for Cargo-IMP would be ceased and that any business requirements 

occurring after the sunset date will not be included into the Cargo-IMP messages 

but they will be included only in the Cargo XML messages. If there would be an 

important update required by a regulatory body, the Conference could still decide 

to implement this into the old standard if absolutely necessary.

M/143 The Chairman summarized that Conference was in agreement with the approach 

of the EDI Strategy; the Conference believed in the need for the industry to move 

towards XML messaging; the Conference had recommended and requested 

more transparency from other industry groups involved in the messaging, such 

as ground handlers, customs agencies, IATA members and what was the status 

of where the industry stand today in shifting from Cargo-IMP to Cargo-XML; and 

the date of January 1st 2015 was of a concern, but we will leave the target for 

now until further information is provided by the Secretariat later this year as to 

where we are in the progress. A status update would need to be brought forward 

to Conference at the potential Autumn CSC meeting where Conference would 

decide if the target date can be kept or not.

M/144 The Conference endorsed the approach stated in Agenda Item P/3 with the 

understanding that there is a concern with the sunset date, which might have to 

be adjusted in the future and that further information regarding the compatibility

of the messages as well as the industry stakeholder’s capability will be provided. 

ACTION: IATA Secretariat through the CXMLTF to provide CSC members with 

more information and transparency (from members, freight forwarders, Customs 

and GHA) as where the industry stands

. 

Agenda Item P/4: e-Cargo and Technology Agenda Programs 

M/145 IATA Secretariat introduced the item by using the attached presentation.

4. Item P4_e-Cargo 

and Technology Agenda and Programs.pdf

M/146 The IATA Secretariat explained the roadmap and the view on the current IATA eCargo technology programs and stated that success in the different areas could

only be achieved with the implementation of business transformation technology 

especially in the area of connectivity between the industry groups. 

M/147 The Chairman asked whether IATA was moving towards a quality certification 

based on the recommended business processes and if a Carrier that would not 

follow these processes would not be qualified as a “quality” Carrier.

M/148 IATA secretariat explained that such practices would not become a mandatory 

certification criteria and that the certification was available in the Cargo 2000 

group, which is an interest group that operated on a voluntary membership basis.

It was mentioned that the Master Operating Plan (MOP) was an initiative to take 

the value from the Cargo 2000 initiative that offer the possibility to have a 
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common reference to describe how freight is transported in order to use that for 

the larger benefit of the industry. It was noted that those references could be 

used for developing new initiatives or for the dialogue with Regulators and 

Partners. 

M/149 The Chairman inquired what exactly was being requested of Conference to 

endorse.

M/150 IATA Secretariat explained that it is the priorities for 2014 that are subject to 

endorsement.

M/151 The Chairman stated that the Conference cannot endorse items from the 

priorities list that have not yet been voted upon.

M/152 IATA Secretariat explained that the endorsement was for the approach and not 

the adoption of Industry Master Operating Plan (MOP) as a Recommended 

Practice.

M/153 The Chairman asked to clarify the action of “Investigating the creation of an 

‘Industry Data Model’ ” in the e-Cargo priorities for 2014.

M/154 IATA Secretariat stated that it would refer to different topics that would need to be 

reviewed in further details first by the appropriate CSC Sub-Groups.

M/155 A CSC Member appreciated the points stated in the agenda but emphasized that 

it was too early to decide about them before the CSC Governance review 

discussion took place.

M/156 The Chairman stated that in general the policy items should be phrased as either 

“Conference to endorse” or “Conference to note”, depending on whether it is a 

particular item or a general approach that was brought forward.

M/157 The Conference formally noted the e-Cargo priorities for 2014.

Agenda Item P/5: e-Cargo Technology: Open Architecture and New 

Communication Protocol

M/158 IATA Secretariat introduced the item by using the attached presentation. 

5. Item P5_e-Cargo 

Technology Open architecture.pdf

M/159 IATA Secretariat explained that it is related to technical interfaces enabling 

interconnectivity between different industry parties and as the industry is moving 

away from Cargo-IMP to Cargo XML the old message protocol ensuring security 

would have to be replaced by a new protocol compatible with XML. It was 

mentioned that out of the technical need to move towards a new protocol, new 

business opportunities would arise, for example, potentially lowering the 

transmission costs or lowering the technical barriers for smaller industry parties 

to implement the protocol because of less restriction in field lengths for 
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addresses. It was also stressed that the eTAG would propose the new protocol 

later in 2014 that will be recommended to be used by the whole industry in order 

to seamlessly exchange messages. 

M/160 IATA Secretariat asked the Conference to support the work that had been done 

by the Group and proposed to widen the scope of the group, noting that the 

group was created outside of the Conference structure and that it would need to 

be considered in CSC Governance review discussions.

M/161 The Conference endorsed the eTAG approach.

Agenda Item P/6: e-House Manifest Policy Strategy

M/162 IATA Secretariat introduced the item by using the attached presentation. 

6. Item P6_e-House 

Manifest Policy.pdf

M/163 IATA Secretariat explained that the item was about the dematerialization of the 

House Manifest within the scope of the e-Cargo Initiative and that the e-House 

Manifest Task Force made some recommendation on specifications in 2013. It 

was mentioned that these specifications dealt with the type of messages that 

were to be used in different business scenarios. Going forward the Task Force 

had recommended to make these specifications available to the industry and to 

further work on a plan to drive the industry adoption. 

M/164 IATA Secretariat asked first if the Conference supported the publication of the 

specifications and secondly, whether the Task Force should go ahead and

develop a recommendation to digitize the process. It was also proposed that the 

e-House Manifest Task Force should be considered in CSC Governance review 

discussions.

M/165 The Conference endorsed the approach and the next steps stated in the agenda.

Agenda Item P/7: ULD and Flight Messaging Paper

M/166 The IATA Secretariat introduced the item and explained that five ULD and Flight 

messages out of twelve were proposed to be moved under the CSC Governance 

as today these are dealt within the IATA Cargo, Passenger and Safety domain 

and are published in the Airport Handling Manual (AHM).

M/167 The Chairman asked Conference if they agreed with the categorization of those 

messages.

M/168 The Conference agreed with the categorization. 

M/169 A CSC Member asked where the remaining seven ULD and FLIGHT Messages

would be placed and under which Governance they belong.
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M/170 IATA Secretariat mentioned that these messages would be maintained by their 

current respective groups within the IATA Cargo, Passenger and Safety domain.

M/171 The Chairman tasked the IATA Secretariat to determine under which 

Governance the other seven message belong and to recommend if these should 

be coming under the CSC or not. 

ACTION: IATA Secretariat to inquire under which Governance to place the 

remaining ULD and FLIGHT Messages (CPM, UES, LDM, ALI, Semi Permanent 

Data Message, MVT, DIV)

M/172 The Conference endorsed the proposed categorization of the five presented 

messages but requested an update for the categorization of the remaining 

messages.

Agenda Item P/8: IATA ULD Regulations (ULDR) Value Proposition and IATA ULD 

Operational Scorecard

M/173 IATA Secretariat introduced the item by using the attached presentation. 

7. Item P8_ULDR 

Value Proposition v0.4.pdf

M/174 IATA Secretariat explained that the ULD Panel was working closely with the FAA

and the proposed ULDR Value Proposition was based on the IATA ULD 

Operational Scorecard created by the Airline Members and Aircraft/ULD 

Manufacturers. It was mentioned that the estimated savings for the Industry after 

full implementation could reach up to 80%.

M/175 The CSC Chairman thanked the Group for their great work and recommended to 

organize webinars for the industry going forward in order to create more 

awareness on the value proposition, especially in those countries that have no 

regulations implemented yet.

M/176 The Chairman asked the Conference for suggestions for guidance to the ULD 

Panel.

M/177 A CSC Member asked whether those numbers have been shared with the IATA 

Ground Handling Council (IGHC) since most of the workload was performed by

those stakeholders.

M/178 IATA Secretariat stated that there was a frequent exchange with the IGHC and 

that there were plans to have the ULD content included at the next IGHC 

Conference. 

M/179 A CSC Member referred to the Cargo Operations Advisory Group (COAG) report 

regarding the ‘Proposal on Standard Ground Handling Agreement Modernization’ 

with a list of areas being investigated for modernization, which included ‘ULD 
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storage and inventory management’. It was mentioned that ground handlers’ 

activities were doing more than ULD storage and inventory management and 

suggested that the Standard Ground Handling Agreement should directly refer to 

ULDR, which would greatly facilitate the ULDR implementation.

M/180 A CSC Member added that discussing ULDs was really about discussing safety,

how to restrain them properly to the aircraft loading system and what is stored in 

them. It was mentioned that currently ULDs were still accepted by the Airlines 

without checking the loads or if the goods have been secured properly and 

therefore proper training and knowledge materials were needed and had to be 

made accessible to all parties in the value chain. 

M/181 The Chairman summarized the proposed suggestions and encouraged the 

Members to submit further input throughout the year.

M/182 The Conference noted and recommended to ensure industry awareness on the 

value proposition.

ACTION: IATA Secretariat (ULDP) to hold webinars
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VOTING ITEMS

Agenda Item V/1: Recommended Practice 1678 - CO2 Emissions Measurement 

Technology

M/183 IATA Secretariat introduced the item referring to the Report R/30 by using the 

attached presentation and handed over to the members an amended version of 

the proposed new Recommended Practice 1678 as supporting document.

8. Item V1_Air Cargo 

Carbon Footprint - CelineHOURCADE - CSC.pdf

M/184 A CSC Member asked who the members of the Environment Committee 

(ENCOM) were.

M/185 IATA Secretariat explained that the ENCOM consists of 20 Heads of environment 

of IATA member airlines, who are appointed by IATA’s Director General, with the 

approval of the Board of Governors and which acts as the focal point in IATA on 

environmental issues. 

M/186 A CSC Member asked for clarification as the item was yet to be endorsed 

although it was mentioned that the proposed new Recommended Practice was 

already endorsed by ENCOM and Cargo Committee.

M/187 IATA Secretariat confirmed that the item was already endorsed by most of the 

ENCOM members and that Cargo Committee endorsed it by mail prior to 

Conference. 

M/188 The Chairman inquired for the reason of some ENCOM Members not endorsing

the new RP for CO2 Emissions Measurement Methodology.

M/189 IATA Secretariat explained that this Member already used a different 

methodology and therefore decided not to apply the ICAO methodology.

M/190 A CSC Member noted that their issue in the ICAO methodology was with the 

allocation of weight between passenger and cargo aircrafts.

M/191 IATA Secretariat replied that most of the Carriers in the group were aligned with 

the methodology developed by ICAO and further enhanced by IATA in 2010 on 

the passenger side. The main driver was to align with the ICAO methodology and 

to make it fairer to the belly cargo compared to the other methodologies that were

allocating the CO2 emissions of the infrastructure for passengers also to cargo. 

M/192 The Chairman referred to the changes to the proposal brought to the floor of the 

Conference and asked the IATA Secretary to clarify the basic changes.

M/193 IATA Secretariat explained that the changes related to the order of paragraphs, 

the rewording of a section, the correction on the formulas showing it now in 

“Tonnes” and the inclusion of two Attachments A and B.
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M/194 The Chairman emphasized that the provided endorsements were not meant to 

take away the sovereign independence of the decision of the Cargo Services 

Conference and should not influence the Members in their voting decisions.

M/195 The Chairman proposed to either take a vote at Conference or send it out by mail 

vote post Conference and referred the sense of urgency stated by the IATA 

Secretariat.

M/196 A CSC Member stated that this RP was not going for an equal share location (i.e. 

the tare weights of the seats in the calculation of the total payload in a belly cargo 

whereas the tare weights of the pallets in a freighter are not included). This is a 

first phase approach, and a second phase approach will be defined at a later 

stage.

M/197 IATA Secretariat replied that the proposal is not a draft but a final Recommended 

Practice and is to be considered as the first step that is completely aligned with 

the ICAO Methodology on the passenger side. It was mentioned that the next 

step is to get from the ICAO group (ECCS) the endorsement of the principles on 

the methodology on the cargo side and to extend the discussion with new topics 

(e.g. cargo ULD weight in the payload).

M/198 A CSC Member asked if this item had any impact on the emission trade, to which 

the IATA Secretariat pointed out that it was not related because all trading 

emission schemes, especially in the EU were not done at shipment level.

M/199 CSC Members suggested conducting the voting at the Conference but ensuring

that the understanding was that a second phase would be initiated to study the 

more accurate calculation approach for the industry.

M/200 A CSC Member suggested postponing the voting for a week and to conduct a 

mail vote to review the changes to the RP.

M/201 The Chairman addressed the question to IATA’s Senior Legal Counsel whether 

the item could be kept open or if it could be closed until mail vote, to which 

IATA’s Senior Legal Counsel advised that either way was acceptable depending 

on the decision of Conference.

M/202 A CSC Member stated that without having reviewed the proposed changes if the 

vote would be conducted at Conference they would abstain from voting.

M/203 The Chairman asked Conference how many Members were opposed to vote for 

the proposed changes at Conference, to which 4 members raised their hands.

M/204 A CSC Member emphasized that this item was a Recommended Practice and 

that members were free to apply it or not or to use their own methodology as the 

RP is not binding on the members.

M/205 The Chairman asked Conference how many Members were in favor of moving 

forward with the vote, to which 16 members raised their hands out of 21.

M/206 The Chairman conducted the vote and out of the 21 members, 16 members 

adopted, 3 members opposed to adopt and 2 members abstained. 
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M/207 The IATA Secretariat mentioned that an editorial change would need to be made 

to be consistent with the other Resolutions and RP terminology in the CSCRM,

whereby the reference was usually to the Air Waybill and not the Master Air 

Waybill. This editorial change was accepted by Conference.

M/208 The Conference adopted the attached Recommended Practice 1678 with the 

proposed editorial change in the RP, for expedited effectiveness.

Recommended 

Practice 1678 CO2 Emissions Measurement Methodology.pdf

ACTION: IATA Secretariat to make necessary amendments, circulate FAR and file 

with Governments

Agenda Item V/2: Recommended Practice 1683 - Air Cargo Industry Master 

Operating Plan (Industry MOP)

M/209 IATA Secretariat introduced the item by using the attached presentation.

9. Item V2_RP1683 

MOP.pdf

M/210 The Chairman referred to the Report R/17 and informed that this item was 

brought to the attention of the Cargo Business Processes Panel (CBPP) and 

subsequently to the CPCMG but the final product attached to the RP was not 

made available at that time. It was mentioned that the purpose was to provide a 

common reference of a standardized Cargo process when presented outside of 

IATA to the Regulators, for example. It was mentioned that not all Carriers have 

the same business processes in place or were members of C2K and that not all 

messages are being implemented.

M/211 The IATA Secretariat explained that the RP refers to a generic description of the 

air cargo industry process of freight transportation called Industry Master 

Operating Plan (Industry MOP) providing common terminology for events that 

happen throughout the journey of the freight, and would facilitate dialogue 

between industry stakeholders and regulators. It was mentioned that there was 

an engagement with other organizations in the industry to seek if they would be 

willing to also endorse a similar document, to allow having an industry view (e.g. 

ground handling, forwarders, shippers).So far, four organizations (TIACA, Cool 

Chain Association, Port Services Association, ULD Care Association) stated that 

they would be willing to recognize and endorse this generic description of the 

industry process and would use the same terminology when developing 

processes and standards. It was also emphasized that the C2K Quality 

Management System would be separate from the Industry MOP.
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M/212 A CSC member raised the concern of going to Regulators and showing a 

process with messages that are beyond the current industry IATA standards and 

showing, for example, to the Regulators a list of messages that Carriers do not 

currently have in their process. A “clean” version with a basic baseline that 

members would agree upon would be needed. 

M/213 The Chairman asked how this proposed Recommended Practice 1683 could 

have been sent out to other groups outside IATA while it was not endorsed yet by 

Conference and mentioned that going forward it should always be ensured that 

documents are not shared with outside groups before they have been endorsed 

by Conference.

M/214 IATA Secretariat stressed that the Industry MOP version in the 2nd transmittal 

was the last, clean and final version for Conference to consider.

M/215 A CSC Member asked if there are changes to the C2K MOP if these would be 

automatically reflected in the Industry MOP, how changes to the e-FOP would be 

managed and which document supersedes.

M/216 IATA Secretariat confirmed that all three documents would have to be aligned 

and going forward if there would be a significant change to the C2K MOP that

would require adding, removing or modifying an important step from the generic 

description, then this change would need to be reflected in the Industry MOP.

M/217 The Chairman added that any changes made by Cargo 2000 would not 

automatically be made in the Industry MOP adopted as a Recommended 

Practice.

M/218 A CSC Member stated that when Standards are changed there should not be any 

automatism to change the Industry MOP.

M/219 The Chairman asked Conference how many Members would not be in favor for 

adopting the new proposed Recommended Practice, to which no members 

opposed. 

M/220 Conference adopted the attached Recommended Practice 1683 for expedited 

effectiveness.

Recommended 

Practice 1683 Air Cargo Industry Master Operating Plan (Industry MOP).pdf

ACTION: IATA Secretariat to make necessary amendments, circulate FAR and file 

with Governments

Agenda Item V/3: Resolution 601 - Delegation of Authority to Adopt Amendments 

to Cargo Services Conference Resolutions and Recommended Practices

M/221 The Chairman informed that this item referred to the Voting Items V/3 through 

V/13 that were the basis of the changes that are recommended through the 
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governance realignment initiative. It was noted that this does involve a master 

vision and changes to the CSC groups and the interaction between each other.

M/222 IATA Secretariat explained the approach of the new CSC governance structure 

described in the Report R/32 using the attached presentation.

10. Item R32 & 

V3_Conference Governance Q and A.pdf

 He mentioned that when IATA Secretariat was asked by the Cargo 

Committed to looking into the CSC structure it was done in full 

acknowledgement of the work undertaken in the CSC and CAC. With the 

need to understand the way the work is being done they see that some areas 

require huge resource demand and asked if there was any way to simplify the 

structure taking into account the high proliferation of the groups established 

outside of the CSC structure.

 He explained that the new 6 Boards were not expected to do the technical 

work the Sub-groups are doing today but would be looking at the mechanism 

necessary to achieve the task in the most efficient way. He gave the example 

of the “e-cargo” area where a number of single groups were established to 

work on specific components. A lot of the groups had an overlap in their 

activities; therefore, the Cargo Committee considered there was an 

opportunity for efficiency that could be introduced if some of the groups would 

merge. He emphasized that it would not be left to the Secretariat to assign 

the tasks but the Boards would decide how many groups would be necessary 

and assign appropriately the tasks that need to be completed.

 On the migration path, existing and functioning Boards such as the DGB and 

LAPB require only minor changes. For the other Boards, there will be a need 

for nominations to participate on those Boards and use the resources 

currently allocated by the Carriers today to participate. Once in place the new 

boards would determine their own migration plan.

 The link of the CSC Governance with other industry bodies, such as C2K, 

would not affect the overall Governance as specific Sub-groups would be 

entrusted to have the responsibility of the Recommended Practices and 

Resolutions (e.g. the CBPP responsible for the new RP related to the Industry 

MOP). The CSC mechanism to interface with groups that currently do not 

exist under the CSC Structure (e.g. C2K or Secure Freight Advisory Group) 

would be through the airlines on these respective Groups to establish the 

Carrier position, carrying forward the position that would have been agreed 

under the respective CSC Board. 

 The CMG would replace the existing CPCMG and would be restructured to 

address the significant and potential gap between the Cargo Committee 

priorities and the standard setting activities at the CSC and Boards/Working 

Group level. The CMG would be comprised of Heads of Cargo as well as the 

Chairman and Vice-Chairman of the CSC and CAC that would form a 

strategic setting group that would take all of the Cargo Committee priorities, 
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Conferences priorities and other priorities raised by the stakeholder groups 

and establish which of the priorities should be tackled first and allocate to the 

respective boards that would instruct to the respective Work Groups.

 The Secretariat summarized the proposed future CSC Governance Structure 

with the 6 Boards that would have defined and clear responsibilities. They 

would establish Working Groups and Task Forces (established for a specific 

task with a specific time frame).

 It was emphasized that the AMP, CBPP and ULDP have been established 

through Resolutions and as such the Boards would need to engage with them 

and these would not be subject to the same rules as the Working Groups and 

Task Forces as they are fixed by Resolutions.

 He mentioned that different groups have been established outside the CSC 

structure and as such in a non-immunized environment such as the GACAG 

e-commerce Task Force. The E-Cargo and Technology Board (ECTB) would 

need to establish priorities and carriers’ position, which would need to be 

carried forward, so that the GACAG e-commerce Task Force could have a 

meaningful input representing the entire carrier position that has been 

established through conference structure.

M/223 A CSC member mentioned that in the current structure, the Cargo Committee 

(CC) is an advisory body providing the CSC with their objectives and asked if in 

the framework of having more interaction in the future the Cargo Committee felt 

that the CSC have not addressed their objectives as such. 

M/224 The IATA Secretariat explained that the CC is very supportive of the work 

undertaken by the CSC. With the proliferation of the groups outside the 

Governance the groups’ respective works are nevertheless linked to the CSC 

structure and mechanism (e.g. e-CSDAG proposing the Recommended Practice 

to become a Resolution). The CC’s confusion was in defining the total process of 

Standards development and approvals.

M/225 A CSC member stated that under the current structure, the CPCMG is the body 

which creates new groups today. Most of the groups created outside the CSC 

Governance were created by the CC or through bodies working independently 

through the IATA Secretariat deciding to form their own sub-groups or task 

forces. If the intention is to bring all the groups under the CSC, the new structure 

provides the 6 Boards with the autonomy to create their sub-groups rather than 

coming through the future CMG. However, creation of new boards could be 

recommended by the boards and brought to one focal point, the CMG, for 

endorsement to avoid proliferation of new groups.

M/226 The IATA Secretariat explained that the CC does not want to control the CSC 

and recognizes the sovereignty of the CSC. The CMG is meant to be a strategies 

guidance group rather than being a standard setting group body. The Boards 

would be entrusted with their activity once you entrust with that board structure 

the responsibility for a particular area of activity, entrusting in the individuals to 

establish what working groups and task forces are needed. CC mentioned that 

they would like to see the Boards staffed with experts from the industry at a 

senior level looking at a strategic perspective with a view on making sure that the 
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activity is conducted and concluded within the right time frame. The DGB and 

LAPB were cited as examples of Boards working in an autonomous process even 

from the CSC as these were entrusted with the Resolutions, making changes to 

the Resolutions. They do not return to the CSC for endorsement as they have the 

delegation of authority. Once they change a Resolution, it is effectively put into 

force and today have not proliferated with multiple sub-groups. The current 

evidence indicates that it is working well. 

M/227 The CPCMG has taken a more hands-on approach in recent years, in the 

changing Cargo environment, such as with the paperless e-freight project, to 

investigate if that would even be possible and considered the possibility of using

XML messages. CPCMG was a second set of eyes to review what came to the 

management group. It was questioned if under the CMG is that enough of a 

group to look at the details to keep on top of what is happening on each of the six 

boards? If they would not fulfill the same function, is there a need for an 

additional board between the CMG and the six boards to understand what is 

being considered within the Boards? Is it pushing the structure down a level 

instead of simplifying? 

M/228 IATA Secretariat explained that CPCMG members are comprised of cargo 

experts but not all are experts in all the different CSC functions. It was 

emphasized that IATA needs to do a better job in the role of Secretary by aligning 

across the different groups. It was also proposed that a conference call between 

the Chair and Vice-Chair of the Services Conferences with the respective Chairs 

and Vice-Chairs of the Boards would be very valuable without the need to have 

an additional group between the CMG and the Boards.

M/229 A CSC member mentioned that some boards cover a lot of areas, such as the 

CIOB covering amongst others the AMP, ULDP and CBPP with COAG, They 

would have the autonomy to propose to the CSC proposals seeking for 

endorsement. Under the CBPP today are the messaging standards with the 

processes for the business to move forward. Under the proposed structure, all 

would be transferred into the new ECTB. Then if a new business process needed

to be defined, CBPP could request ECTB for a new business process & 

message. However, this might create a situation to determine which one would 

decide that the message is appropriate, the ECTB or CIOB.

M/230 IATA Secretariat mentioned that there has not been any Resolution change

recommended in delegating responsibility to the CIOB. The CBPP has a number 

of RPs and Resolutions that have been allocated to it, and they would still 

maintain the same process with a notification process. Regarding the alignment 

of the groups, efficiency of expertise is the goal. A change of process, for 

example, should a message need to be changed, the process group would need 

to define the process first, then the CIOB would put it to the expert in the 

messaging group to create the message. Ownership would be based on 

expertise.

M/231 A CSC member asked if the activities of the boards are being assigned by the 

CPCMG thus the key change is how does the CSC operate? Today it is a 

bottom-up approach where Boards report to the CSC. Now the CSC is working 

through the board and defining the work. The issue is not at the board level but at 

the CSC level and how is that process envisioned to work?
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M/232 IATA Secretariat explained that the prioritization process would need to take 

place, from today a bottoms-up approach, into looking at the actual mandate of 

the groups. The CSC process of how the standards are set will not change. The 

overall process on how the standards are adopted should not be altered. The 

CSC will have the ownership of all RPs and Resolutions.

M/233 A CSC member asked if CBPP, AMP and ULDP would be working groups of the 

CIOB, and if the board would task the working group of its activity and would take 

out the independence of those groups by adding a layer. 

M/234 IATA Secretariat mentioned that the autonomy should not be altered and the 

CIOB would not task those groups as the CSC established those 3 groups via 

Resolutions, which mention what the groups need to do. 

M/235 Mr. Carlos Tornero (XB) mentioned that as the structure is shown in the 

proposed Governance voting item CBPP, AMP and ULDP are seen as 

subgroups of the CIOB, whereas today, they are directly under Conference, 

which could create some confusion.

M/236 A member asked if the CIOB would act as a CMG or CPCMG for Operations, 

which was confirmed by the Secretariat.

M/237 The Chairman mentioned that there were several ways in looking at the project,

 Do we want to reorganize the CSC?

 Do we feel it is valid to bring in all the other groups under CSC? 

 If yes to both of those then we move forward

 If we decide no, then we do not reorganize

As background of the proposed changes to the CSC, it came from the CC 

and IATA Secretariat. A member stated that the proposals were provided, 

but came late to the airlines and that the airlines were not involved in 

formulating the changes. The airlines have not yet validated the proposal.

The CPCMG agreed to look at the changes and see it can it be made 

simple and many questions were raised. 

IATA Secretariat said that the proposal did not come late and were 

submitted on time but if the members perceived of not being involved in 

the process, this is a mistake from IATA. 

Final proposals have now been presented to the CSC. CPCMG has not 

taken a position.

M/238 CSC members commented on several items:

 Appreciate the approach in looking at the aspects that are not covered in 

the old structure, namely the “e” area that exploded with several Task 

Forces and that will be taken into a new structure;

 Today the DGB, LAPB and ULDP are working in a good manner and 

should be used as a role model for the “e”Board and serve as best 

practices;

 Looking at the different areas, CIOB is seen as the “bucket for the rest” 

and would need to be revised;
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 Appreciate to bring free floating activities under the CSC structure where 

today there is no one really responsible for those activities and to clarify

them;

 Items are not mentioned in the new structure, such as Claims and the 

ACCF environment area and Secure Freight, all the activity should be 

related in terms of structure with clear reporting lines. 

M/239 IATA Secretariat explained that the ACCF is a joint group that reports to the CC 

and the ENCOM today because it was a task force that was established for the 

work assigned and as the related RP 1678 was endorsed by the CSC, the CIOB 

and CBPP would have the responsibility of that RP. The Task Force is not meant 

to be permanent but only temporary until its mandate is terminated. With regards 

to claims today it has started within IATA Legal Department and with Cargo with 

the IATA Cargo Claims & Loss Prevention Handbook (eCCHB) but it is not 

defined today in the structure. 

M/240 A CSC Member mentioned that the Boards are consisting of airline members 

only but that the CIOB seems to be becoming a mixed group of airlines and 

industry members, to which the IATA Secretariat confirmed that all the Boards 

would remain members only. 

M/241 A CSC Member asked the IATA Secretariat to confirm that it was never the 

intention to have the COAG members as the CIOB members, to which IATA 

Secretariat confirmed and stated that one could envisage seeing that airline

members of the COAG or other group members could become a CIOB member.

M/242 A CSC Member stressed that the proposal is the right way forward but the 

structure needs clear roles and responsibilities, assignment of tasks, increased 

efficiency, avoidance of double works and overlaps and that a prioritization 

process is well defined to set as a priority what is high on the agenda. This is 

today not seen in the proposed structure and overlaps need to be clearly avoided 

otherwise the Boards cannot decide and all would go to the CSC. 

M/243 A CSC Member asked if the members of the Task Forces would be the members 

of the Board and that working groups would be comprised of industry 

stakeholders, to which IATA Secretariat mentioned that working groups could 

include multiple stakeholders input from the industry.

M/244 A CSC Member expressed its enthusiasm about the proposed structure that 

would address current concerns with the CSC management that is very 

generalized and as people are not specialists in all areas they cannot review all 

the proposals. The respective Board in between would review the proposals. In 

addition there are unclear ways of establishing new Working Groups or Task 

Forces without control of the CSC. Today the CC establishes the Task Forces 

outside the CSC but asked if all new initiatives would remain under the activity of 

the Boards, which was confirmed by the IATA Secretary.

M/245 The CSC Chairman asked if the members are in favor of including all the groups 

under the CSC structure with the need to reorganize the current CSC 

Governance. 

M/246 The members agreed to reorganize and bring all under the CSC structure.
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M/247 The CSC Chairman mentioned that there is a need to evaluate the proposal 

more closely and proposed that a temporary Task Force be established by the 

CSC to address the concerns raised by the members, to avoid overlap of the 

groups and to ensure consistency in the approach, such as discrepancies in the 

authority setting, wording and typos. 

M/248 The Chairman emphasized that today the DGB or LAPB today has a 2/3 majority 

when it comes to votes due to the nature of the area of activity, whereby for the 

CBPP today is unanimous and with the proposal it would become a 2/3 majority, 

which is not perceived as the best approach.

M/249 The Chairman asked the members if a vote on the proposals should be carried 

out or if a Task Force comprised of CSC members would first look at them in 

more details, refine them and bring them back to Conference for voting or 

through mail vote. 

M/250 The CSC Chairman asked if the members want to go forward on voting on the 

changes of Resolutions linked to the proposal. He mentioned that the Voting item 

related to Resolution 601 delegating authorities to other Boards would need to be 

looked at separately whereas the other Resolutions relate to how the 

Governance would be changed. 

M/251 A CSC member mentioned that changes can be painful but if these are debated

in Conference there will not be any changes and moving it forward would be the 

right approach.

M/252 A CSC member stated that there are still clarifications that are required to have a 

better insight on the new Governance structure but before taking such a decision 

there is a need to look into all the groups and how they would fit in the new 

structure as this would need to be presented to the internal management of the 

respective airlines members.

M/253 The CSC Chairman mentioned that if the changes to Resolutions are voted at 

Conference, this will imply new elections for all the Groups, except the DGB and 

the LAPB, and asked IATA Secretariat on how long the call for nominations

would take place to have them functioning again.

M/254 A CSC member stressed the need to have consistency and being able to explain 

why and what has changed in the Governance and that the proposed Task Force 

could carry out the task to prove consistency, how to implement it with fixed 

timelines in a transition plan (e.g. disband the groups, call for nomination and 

elections process) and make a proposal to the CSC in 6-month time.

M/255 IATA Secretary emphasized the need to embrace the change and proposed to 

have it carried out in less than 6 months and to reflect on the CIOB and it should 

be dropped following the members’ feedback at Conference.

M/256 A CSC Member mentioned that a special CAC will be organized and suggested a 

CSC meeting could possibly be held in the same time to be presented with the 

changes.
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M/257 IATA Secretariat asked the members to consider if the future ECTB is not already 

the CBPP today as it covers most of the areas mentioned under ECTB.

M/258 A CSC Member stressed the need to have a global overview on all the boards 

and a body that will need to oversee the work to avoid misalignment or 

redundancies and how to have the groups working efficiently with, on top of 

them, a second layer that ensures it is going into the right direction based on the 

priority stipulated in the previous CSC.

M/259 The Chairman mentioned that following the IATA Secretariat’s explanation this 

would be carried out by the CSC Chairman and Vice-Chairman meeting with the 

Chairman and Vice-Chairman of the different groups, to which it was emphasized 

by the members that the CSC members would need to be informed by regular 

report on the progress of the boards.

M/260 The Chairman recognized the need to have the layer in between in a formal or 

informal way.

M/261 A CSC member asked to have a process map defined.

M/262 The CSC Chairman mentioned that a short Task Force would be established with 

6 airlines members to review the Governance structure based on the proposal 

made and called for volunteers. Proposals of the members should be sent to the 

Task Force.

M/263 The following airlines members agreed to join the Task Force, LH, FX, KL, LAN, 

AC and CV, IATA’s secretariat support would be composed of Glyn Hughes and 

Andrea Gruber.

M/264 The CSC Chairman proposed that the temporary Task Force meets for 3 month 

to come up with a proposal and suggested to the members to send their 

comments/suggestions to the Task Force.

M/265 A CSC member asked if a face-to-face CSC would be organized to discuss the 

output of the discussion of the Task Force and that the potential CAC meeting in 

September/October could serve also for a CSC meeting. 

M/266 IATA’s Senior Legal Counsel mentioned of a possible legal concern with a 

quorum at the September meeting and thus a mail vote might lead to a better 

result.

M/267 A CSC member stressed the need to have at least one face-to-face meeting with 

regards to the complete restructuring of the Governance and ensure it is 

understood to promote it with the aim to have it last in time.

M/268 The CSC Chairman mentioned that the Task Force will come up with conclusions 

and make recommendations on the best way to move forward.

M/269 The CSC Chairman stated that Voting Items V/4 to V/13 dealing with the 

Resolutions changes of the Governance would not be discussed further.
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M/270 The CSC Chairman stated that Voting Item V/3 still needed to be discussed to 

include in Resolution 601 the delegation of authority of the new Resolution 624 –

IATA Temperature Control Regulations adopted in Doha on 10 March 2013 as 

well as with the new Recommended Practice 1683 – Air Cargo Industry Master 

Operating Plan (Industry MOP), which relates to Voting Item V/3 sections B & C. 

M/271 The CSC Chairman mentioned that the proposed updates in Resolution 601 

relate to the Governance. Therefore, Voting Item V/3, section A, would be 

deferred based on the outcome of the temporary Task Force on the Governance 

Review.

M/272 The Conference adopted the attached changes proposed in Voting Item V/3 

sections B & C to be included into Resolution 601 for expedited effectiveness.

CSCRM Resolution 

601.pdf

ACTION: IATA Secretariat to make necessary amendments, circulate FAR and file 

with Governments
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REPORT ITEMS

Agenda Item R/1 

M/273 The Chairman reminded about the importance of the report of the IATA Global 

Head of Cargo that provided information on the Cargo Committee priority setting 

and where they would like the CSC to go for the next year and noted the 2013 

Results that came mostly from the work accomplished through the CSC as well 

as the 2014 scope and targets.

M/274 The Chairman mentioned the Policy Items of the agenda that are in line with the 

Cargo Committee objectives and priorities to move the industry forward and 

emphasized the key point on the support of the new IATA Cargo Governance 

structure that will help prioritize the topics, standards, projects and products that 

the CSC should focus on developing and introducing.

M/275 A CSC member pointed out the concern of the Dangerous Goods Lithium 

Batteries and the new Chinese Civil Aviation Regulation that was introduced in 

the last weeks.

M/276 The Chairman emphasized the need for the Members to notify Conference and 

IATA Secretariat about any new national Regulations or requirements to ensure 

these can be forwarded to all members to be implemented in a timely manner.

Agenda Item R/2 to R/11

M/277 All the report items were noted by Conference.

Agenda Item R/12

M/278 The Chairman informed that Report R/12 was amended and was handed over to 

the CSC members at Conference.

M/279 The Chairman explained that the changes concerned a request made by FIATA 

during the IATA/FIATA Consultative Council (IFCC) meeting, asking to change 

the wording with more appropriate phrasing.

.

M/280 Conference noted the attached changes.

CSC Report Item 

R12_Updated.pdf

Agenda Item R/13 to R/15

M/281 All the report items were noted by Conference.
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Agenda Item R/16

M/282 A CSC member asked if in reference to the Proposal on Standard Ground 

Handling Agreement Modernization, the ULD storage and inventory management 

was going far enough and if there shouldn’t be also a reference to the ULD 

Regulations to provide Carriers better possibility that the Ground Handling 

Agents would implement them, informing them that the requirements were not 

coming from single carriers but from an overall program supported by IATA.

M/283 The Chairman proposed to inform the COAG of the recommendation made by 

the CSC to make it available to the Ground Handling Agents to help the 

implementation of the ULD Regulations.

ACTION: IATA Secretariat to inform on behalf of the CSC the recommendation to 

the COAG to make the ULD Regulations available to GHA.

Agenda Item R/17 to R/19

M/284 All the report items were noted by Conference.

Agenda Item R/20

M/285 The Chairman informed that Report R/20 was amended and was handed over to 

the CSC members at Conference

M/286 The Chairman explained that the changes concerned a request made by FIATA 

during the IATA/FIATA Consultative Council (IFCC) meeting, recommending that 

a paragraph be withdrawn from the report.

.

M/287 Conference noted the attached changes.

CSC Report Item 

R20_Updated.pdf

Agenda Item R/21 to R/22

M/288 All the report items were noted by Conference.

Agenda Item R/23

M/289 A CSC member asked about the distribution of the XML Manual as no figures 

appeared on the report and whether the number of publications distributed, the 

split as well as from which area the manual was bought, would be circulated 

subsequently.

M/290 The IATA Secretariat informed that about 300 copies of the XML manual were 

sold and that 6 IT providers were on board and 3 others were in discussion.
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M/291 The Chairman asked the IATA Secretariat to provide the response back to the 

question raised and provide a breakdown of the sold manuals.

ACTION: IATA Secretariat to provide a 2013 breakdown of the sold Cargo XML 

Manual

M/292 A CSC member asked how the members would be informed about the new 

formats for ePubs that were being piloted.

M/293 The Chairman asked the IATA Secretariat to request to the Publication’s board to 

make a notification about it.

ACTION: IATA Secretariat to ask the Publication’s board to make a notification 

about new formats for ePubs

Agenda Item R/24

M/294 The report was noted by Conference.

Agenda Item R/25

M/295 The Chairman informed that the number of people trained in 2013 was not 

definite and raised a concern about the decrease in the overall 2013 trainings 

especially in the Dangerous Goods Regulation area as these are required and 

recurrent.

M/296 The Chairman asked the IATA Secretariat to provide further information from the 

training institute.

ACTION: IATA Secretariat to ask the Training Institute to provide the definite 2013 

figures

M/297 The Chairman raised another concern related to the low number of people 

trained on “e-freight implementation” in Classroom & In-Company Courses

especially in the light of moving the industry forward in this area and whether the 

course was sufficient in term of information and if any feedback was provided 

from the participants.

M/298 A CSC member emphasized the concern and asked about the content of the 

course and whether this could be made available.

M/299 The Chairman asked the IATA Secretariat to provide further information from the 

training institute.

ACTION: IATA Secretariat to ask the Training Institute to provide information on 

the content of the “e-freight implementation” courses
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Agenda Item R/26 to R/32

M/300 All the report items were noted by Conference.

Agenda Item A/20: Date and Place of Next Conference

M/301 The Chairman informed the Conference that the date and place of the next

Conference will be communicated subsequently.

M/302 The Chairman mentioned that a special Conference might be organized in the 

Autumn where items discussed during this Conference could be brought forward 

and that members would be informed in due course.

Agenda Item A/21: Close of Meeting

M/303 The Chairman thanked all present for their participation. 

M/304 The Chairman closed the meeting at approximately 17:00 hours local time.

* * ** * * * * * * * * *
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A t t a c h m e n t ‘ A ’ 

A T T E N D A N C E L I S T

C S C / 3 6 - 0 9 M a r c h 2 0 1 4

Airline Delegate Name

AIR CANADA Michael Morey

AIR CANADA Urs Wiesendanger

AIR FRANCE Jean Dunaux

ALL NIPPON AIRWAYS Go Watabe

AMERICAN AIRLINES Donald Larney

BRITISH AIRWAYS Malcolm Fowler

CARGOLUX AIRLINES Francesco Nanna

CATHAY PACIFIC Aldous Chung

DELTA AIR LINES Sinead O'Neal

EGYPTAIR CARGO Khaled Youssef

FEDERAL EXPRESS * Todd Frazier

FINNAIR Mikko Kilpinen

IATA CONSULTANT Roy Hurley

JAPAN AIRLINES Tsuyoshi Arizono

KLM Jan Vreeberg

KOREAN AIR Kim Junghyun

LAN AIRLINES Marcela Figueroa Barrientos

LUFTHANSA CARGO Thilo Schaefer

NIPPON CARGO AIRLINES Kanoko Yamaguchi

PIA Shabbir Ahmed

SAUDI AIRLINES Faisal Almallah

SWISS Urs Stulz

SWISS Christine Barden

THAI AIRWAYS Dumrongchai Sawangchareon

THAI AIRWAYS Rath Pukkoh 

THAI AIRWAYS Yannawit Sangsook

UPS Dan Sheehan

*CSC Chairman
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IATA Secretariat

Company Name

IATA – Geneva *** Andrea Gruber

IATA – Montreal Carlos Tornero

IATA – Geneva Ben Behanan

IATA – Geneva Des Vertannes

IATA – Geneva Thomas Windmuller

IATA – Geneva Glyn Hughes

IATA – Geneva Frederic Leger

IATA – Geneva Guillaume Drucy

IATA – Geneva Linda Ristagno

IATA – Geneva Zhi Yong Liao

IATA – Geneva Céline Hourcade

IATA – Geneva Tahir Syed Hasnain

IATA – Miami Michael White

IATA – Miami Carmen Alvarez

IATA – Netherlands Turloch Mooney

***CSC Secretary
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Attachment ‘B’

BRIEFING

MEMBERS ARE REMINDED THAT THIS MEETING IS BEING HELD 

PURUSANT TO THE PROVISIONS FOR THE CONDUCT OF THE IATA 

TRAFFIC CONFERENCES. THE PROVISIONS PLACE LIMITS ON WHAT 

THE CONFERENCES CAN AND CANNOT DISCUSS. WITHIN THE 

BOUNDARIES OF THE PERMITTED DISCUSSION AREAS, THE 

CONFERENCE BENEFITS FROM LIMITED ANTITRUST IMMUNITY IN SOME 

JURISDICTIONS. 

ACCORDING TO THE PROVISIONS IN RESPECT OF THE CARGO 

SERVICES CONFERENCE, THE AUTHORIZED AREAS OF DISCUSSION ARE 

AS FOLLOWS, AND I QUOTE: 

THE CARGO SERVICES CONFERENCE SHALL TAKE ACTION 

ON MATTERS WHICH FACILITATE AND IMPROVE THE 

PROCESSING OF AIR CARGO THROUGH STANDARDIZATION 

OF PROCEDURES, DATA EXCHANGES AND SYSTEMS WHILE 

MAXIMIZING BENEFITS TO CUSOMERS, PARTICIPATING 

CARRIERS, INDUSTRY AND ASSOCIATED PARTNERS. 

THIS MEETING HAS NO AUTHORITY TO DISCUSS OR REACH 

AGREEMENT ON MATTERS RELATING TO TARIFFS OR RATES OR 

PRICING MATTERS. 

NOR DOES IT HAVE AUTHORITY TO DISCUSS OR REACH AGREEMENT ON 

THE ALLOCATION OF MARKETS, THE DIVISION OR SHARING OF TRAFFIC 

OR REVENUES, OR THE NUMBER OF FLIGHTS OR CAPACITY THAT MAY 

BE OFFERED IN ANY MARKET.

DELEGATES ARE WARNED THAT ANY DISCUSSION REGARDING 

SUCH MATTERS OR CONCERNING ANY OTHER COMPETITIVELY 

SENSITIVE TOPICS OUTSIDE THE SCOPE OF THE AGENDA, 

EITHER ON OR OFF THE FLOOR ARE STRICTLY PROHIBITED.

SHOULD A MEMBER ATTEMPT TO INTRODUCE SUCH TOPICS THEY WILL 

BE CAUTIONED. SHOULD THEY PERSIST THEY WILL BE ASKED TO 

LEAVE THE MEETING.