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TENNESSEE BUREAU OF WORKERS’ COMPENSATION 

IN THE COURT OF WORKERS’ COMPENSATION CLAIMS 

AT CHATTANOOGA

William Burwick, ) Docket No.: 2021-01-0705

Employee, )

v. )

Amazon.com, Inc., ) State File No.: 47431-2021

Employer, )

And

American Zurich Insurance Co.,

 Carrier.

)

)

)

Judge Audrey Headrick

EXPEDITED HEARING ORDER

Mr. Burwick requested medical and temporary disability benefits for facial and 

neurological injuries. Amazon denied the claim, asserting his injury was idiopathic and 

did not arise out of his employment. For the reasons below, the Court holds Mr. Burwick

is likely to prevail at trial in establishing his entitlement to the requested benefits.

History of Claim

On June 14, 2021, a hot day, Mr. Burwick loaded packages from Amazon’s

warehouse into two unairconditioned trailers. Typically, he only loaded packages into one 

trailer. As he did so, he recalled sweating profusely and feeling lightheaded and slightly 

dizzy. He then lost consciousness and fell, sustaining facial and neurological injuries. 

Mr. Burwick was transported by helicopter to the hospital. His wife told medical 

providers his history of brain surgeries and postoperative seizures controlled by Depakote. 

Dr. Daniel Sakaan stated: “Given story of patient collapsing while at work and patient later 

recalling that he felt hot and presyncopal [sic] I believe the patient likely had seizure 

induced by overexertion and heat exhaustion.” 

Dr. Sakaan treated Mr. Burwick’s facial lacerations and diagnosed a closed-head 

injury and closed fractures around his right eye. He referred Mr. Burwick to a plastic 

surgeon, Dr. Todd Thurston, for the eye fractures and restricted him from operating motor 

vehicles or heavy machinery until cleared by a neurologist. 

FILED

Dec 12, 2022

12:43 PM(ET)

TENNESSEE COURT OF

WORKERS' COMPENSATION

CLAIMS
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Later, Mr. Burwick completed an accident report at Amazon. In it, he stated he “had 

been loading two trailers and noted being very hot and having trouble breathing. [He] had 

begun to feel lightheaded and dizzy before falling.” Amazon gave Mr. Burwick a panel,

from which he selected Dr. Natasha Ballard, an urgent care physician.

On June 18, Mr. Burwick told Dr. Ballard that he “passed out due to working in an 

under air-conditioned dock loading trucks.” Dr. Ballard reviewed Amazon notes 

describing “multiple employees helping [Mr. Burwick] at the time of his injury reported 

him being unresponsive, jerking, yelling.” She said Mr. Burwick needed to be cleared by 

a plastic surgeon and neurologist before returning to work and concluded causation was 

“[u]ndetermined.” 

On the same day, Amazon completed a Notice of Denial and sent a letter to Mr. 

Burwick stating his claim did not qualify for workers’ compensation benefits. Amazon 

later told Mr. Burwick the denial was based on several witness statements. 

After its denial, Amazon authorized Mr. Burwick to see Dr. Thurston for his eye 

fractures. Dr. Thurston recommended Mr. Burwick return to work on June 22 and, at a 

follow-up visit, released him from care to return as needed. 

Mr. Burwick then sought unauthorized treatment with Dr. Michael Yu, a neurologist 

with whom he treated after his 2020 brain surgeries. Dr. Yu noted that Mr. Burwick’s last 

seizure was in October 2020. After Mr. Burwick described the June 14 incident, Dr. Yu

believed it was “unlikely a seizure.” Dr. Yu concluded he “[m]ore likely [had a] syncopal 

event related to dehydration and excessive heat exposure.” Dr. Yu released Mr. Burwick

to return to work on June 28 without restrictions.

Amazon terminated Mr. Burwick on June 26 for job abandonment. 

Approximately a year later, Amazon sent Mr. Burwick for an independent medical 

evaluation with Dr. Paul Banick, a pulmonologist, due to his oxygen level at the time of 

his hospitalization. Dr. Banick concluded that pulmonary disease did not cause the June 

14, 2021 syncopal episode and agreed with Dr. Yu’s opinion that the episode was caused 

by dehydration and heat exposure. Mr. Burwick then returned to Dr. Yu, who reiterated 

his opinion that the incident was not a seizure and “was likely [a] syncopal event related to 

dehydration and excessive heat exposure.” 

After Dr. Banick’s evaluation, Dr. W.G. Strickland, a neurologist, performed a 

records review evaluation for Amazon. Dr Strickland disagreed with Dr. Sakaan’s opinion 

because Mr. Burwick’s temperature was 97.4 degrees at the time of the incident, and a 

witness statement said he did not appear to be having heat distress before the incident. He

also disagreed with Dr. Yu’s diagnosis of a syncopal episode, noting Mr. Burwick 
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experienced combativeness and a prolonged alteration of consciousness. Dr. Strickland

concluded that Mr. Burwick suffered a seizure “likely related to his seizure history 

secondary to brain tumor/surgery in 2020” and not to his work environment. 

At the hearing, Mr. Burwick testified about his past seizures. He suffered one in 

August 2020 while recovering from craniotomies performed in March and June, and

another one in October because he had not consistently taken his Depakote and drank too 

much caffeine. Mr. Burwick had no seizures after he began taking his medication as 

directed and reduced his caffeine intake. 

Mr. Burwick also testified about his medical treatment and bills. He stated that, 

other than the visits with Drs. Ballard and Thurston, Amazon did not pay for any treatment 

he received for the work injury. Mr. Burwick submitted outstanding bills from the 

following providers: Bradley County Emergency Medical Services, Erlanger Medical 

Center, Med-Trans, The Plastic Surgery Group, PC, University Surgical Associates, LLC, 

Dr. Vicente Meja, Middle Tennessee Neurology, and Tennessee Interventional & Imaging 

Associates. 

Findings of Fact and Conclusions of Law

To recover benefits at an expedited hearing, Mr. Burwick must show he would likely 

prevail at a hearing on the merits. Tenn. Code Ann. § 50-6-239(d)(1) (2022). 

The threshold issue is whether Mr. Burwick suffered an idiopathic injury or a work 

injury. An idiopathic injury has an “unexplained origin or cause, and generally does not 

arise out of the employment unless ‘some condition of the employment presents a peculiar 

or additional hazard.’” Frye v. Vincent Printing Co., 2016 TN Wrk. Comp. App. Bd. 

LEXIS 34, at *11 (Aug. 2, 2016) (internal citation omitted). “Cause” in this context 

“means that the accident originated in the hazards to which the employee was exposed as 

a result of performing his or her job duties.” Id. at *12.

For his part, Mr. Burwick presented undisputed testimony that he loaded packages 

into two unairconditioned trailers on a hot day and experienced lightheadedness, dizziness, 

and profuse sweating before losing consciousness and injuring himself when he fell. He 

also introduced medical opinions confirming that he likely suffered a syncopal episode due

to his working conditions that day.

Amazon asserted that it properly denied Mr. Burwick’s claim four days after the 

incident occurred based on witness statements suggesting he suffered a seizure. Over a 

year later, Amazon bolstered its denial with Dr. Strickland’s report that Mr. Burwick had 

a seizure due to his 2020 brain surgeries. Amazon also argued that “[t]here is no record” 

suggesting “the exterior conditions” constituted a peculiar hazard to the employment. 
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After considering the evidence, the Court finds that Mr. Burwick’s manual labor in 

unairconditioned trailers on a hot day constituted a specific hazard of his employment. 

Therefore, he is likely to prevail at trial in establishing his injury was not idiopathic. 

The Court now turns to whether Mr. Burwick is entitled to medical benefits. He 

must show, to a reasonable degree of medical certainty, that the June 14, 2021 incident 

contributed more than fifty percent in causing the need for medical treatment, considering 

all causes. Tenn. Code Ann. § 50-6-102(12). 

To determine causation, the Court considers the expert opinions of Drs. Sakaan, Yu, 

Banick, and Strickland.

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 Drs. Sakaan, Yu, and Banick all agreed that heat exposure 

triggered either a syncopal event or a seizure. Only Dr. Strickland, who performed a 

records review, concluded that Mr. Burwick suffered a seizure due to his craniotomies.

In evaluating conflicting expert testimony, a trial court may consider, among other 

things, “the qualifications of the experts, the circumstances of their examination, the 

information available to them, and the evaluation of the importance of that information 

through other experts.” Brees v. Escape Day Spa & Salon, 2015 TN Wrk. Comp. App. Bd. 

LEXIS 5, at *14 (Mar. 12, 2015).

After considering these factors, the Court finds the causation opinions of Drs.

Sakaan, Yu, and Banick to be more persuasive than Dr. Strickland’s. Dr. Sakaan examined 

Mr. Burwick immediately after the work incident. Dr. Yu, a neurologist, treated Mr. 

Burwick for his past seizures, and he saw him shortly after the incident. Further, Dr. 

Banick, Amazon’s expert, corroborated Dr. Yu’s opinion after examining Mr. Burwick. 

On the other hand, Dr. Strickland did not examine Mr. Burwick but only performed a record 

review over a year after the incident. Therefore, the Court holds Mr. Burwick is likely to 

prove at trial that he is entitled to medical benefits.

Regarding past medical treatment, Amazon offered treatment under Tennessee 

Code Annotated section 50-6-204(a)(1)(A) with Drs. Ballard and Thurston. But it denied

his claim before affording Dr. Ballard an opportunity to form an opinion on medical 

causation, relying solely on lay eyewitnesses’ statements. Thus, Mr. Burwick sought 

treatment on his own. Whether an employee is justified in seeking payment for 

unauthorized medical expenses from an employer depends upon the circumstances of each 

case. Buchanan v. Mission Ins. Co., 713 S.W.2d 654, 656 (Tenn. 1986). Further, “an 

employer who elects to deny a claim for workers’ compensation benefits bears the risk of 

being held responsible for medical expenses incurred by the employee in the event the 

court later determines that such benefits were owed.” Barrett v. Lithko Contracting, Inc., 

2016 TN Wrk. Comp. App. Bd. LEXIS 93, at *8 (Dec. 8, 2016). 

1 Dr. Ballard, the panel physician, did not provide a causation opinion.
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Here, Mr. Burwick’s work injury required helicopter transportation from Amazon 

to the hospital. Amazon denied his claim four days later. The Court holds that the medical 

treatment, for which Mr. Burwick submitted records, was reasonable and necessary, and 

Mr. Burwick was justified in seeking follow-up treatment for his injuries. 

Regarding the medical bills, Mr. Burwick’s undisputed testimony is that the 

expenses were incurred for treatment of his work injury. Based on this evidence, the Court 

holds Amazon must pay the outstanding balances owed to the providers. See Russell v. 

Genesco, Inc., 651 S.W.2d 206, 211 (Tenn. 1983). Further, the Court designates Dr. Yu 

as Mr. Burwick’s authorized treating physician.

As to temporary total disability benefits, Mr. Burwick must show: (1) a disability 

from working as the result of a compensable injury; (2) a causal connection between the 

injury and the inability to work; and (3) the duration of the period of disability. Shepherd 

v. Haren Const. Co., Inc., 2016 TN Wrk. Comp. App. Bd. LEXIS 15, at *13 (Mar. 30, 

2016). 

Here, the medical proof shows Mr. Burwick was unable to work due to his work 

injuries from June 15 to 28, 2021. Amazon terminated him on June 26 for job abandonment

before Dr. Yu, a neurologist, released him to return to work. Based on this evidence, the 

Court finds that Mr. Burwick has proven entitlement to past temporary total disability 

benefits. Therefore, the Court holds that Amazon must pay Mr. Burwick temporary total 

disability benefits at the stipulated weekly compensation rate of $264.81, which equates to 

$529.62.

Finally, Amazon denied the case almost immediately after offering treatment, based 

on eyewitness, lay impressions of the fall and Mr. Burwick’s condition, and without 

ascertaining an expert opinion on medical causation. This is not a “simple, obvious case,” 

and from the outset it was clear that expert medical evidence would be necessary to 

determine causation. See Orman v. Williams Sonoma, Inc., 803 S.W.2d 672, 676 (Tenn. 

1991). 

Therefore, the Court refers this case to the Compliance Program for consideration 

of penalty assessments stemming from Amazon’s denial and failure to continue to provide 

medical benefits, as well as any other applicable penalties. See Tenn. Code Ann. § 50-6-

118. 

IT IS, THEREFORE, ORDERED as follows:

1. Amazon shall furnish medical care for Mr. Burwick’s injuries as required by 

Tennessee Code Annotated section 50-6-204.

2. Upon presentment of bills by Mr. Burwick or his treating providers, including Dr. 

Michael Yu, Amazon shall timely pay the charges for past treatment of his work-
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related injuries. However, Amazon is not required to pay for treatment Mr. Burwick 

sought with his primary care provider. Further, Dr. Yu is designated as the 

authorized treating neurologist.

3. Payment of past due temporary disability benefits in the amount of $529.62 shall be 

made for the period from June 15 to 28, 2021.

4. The case is referred to the Compliance Program for investigation as outlined above.

5. This case is set for a Status Hearing on Wednesday, February 15, 2023, at 9:00 a.m.

Eastern Time. You must call 423-634-0164 or toll-free at 855-383-0001 to 

participate. Failure to call might result in a determination of the issues without your 

participation.

6. Unless interlocutory appeal of this Expedited Hearing Order is filed, compliance 

with this Order must occur by seven business days of entry of this Order as required 

by Tennessee Code Annotated section 50-6-239(d)(3). The Insurer or Self-Insured 

Employer must submit confirmation of compliance by email to 

WCCompliance.Program@tn.gov by the compliance deadline. Failure to do so may 

result in a penalty assessment for non-compliance.

7. For compliance questions, please contact the Workers’ Compensation Compliance 

Unit by email at WCCompliance.Program@tn.gov.

ENTERED December 12, 2022.

_____________________________________

Judge Audrey A. Headrick

Court of Workers’ Compensation Claims
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APPENDIX

Exhibits:

1. Affidavit of William Burwick

2. Medical bills:

a. Middle Tennessee Neurology

b. The Plastic Surgery Group, PC

c. University Surgical Associates, LLC

d. Med-Trans

e. Erlanger Medical Center

f. Bradley County Emergency Medical Services

g. Tennessee Interventional & Imaging Associates

h. Tennessee River Physicians, PLLC

3. Medical records:

a. Erlanger Medical Center

b. Dr. Natasha Ballard

c. Dr. Michael Yu

d. Dayton Internal Medicine

e. Dr. Todd Thurston

f. Dr. Paul Banick

4. Panel

5. Independent Medical Evaluation of Dr. W.G. Strickland

6. Notice of Denial

7. Wage Statement

8. First Report

9. Amazon Accident Report

10.June 17, 2021 email from Mr. Burwick to Mr. Woods

11.June 18, 2021 correspondence from Sedgwick to Mr. Burwick

12.June 23, 2021 correspondence from Ms. White to Mr. Burwick

13.June 26, 2021, and July 7, 2021 email communications between Mr. Burwick and 

Mr. Woods

14.Medical Waiver and Consent

Technical record:

1. Petition for Benefit Determination

2. Dispute Certification Notice

3. Request for Expedited Hearing

4. Employer’s Expedited Hearing Brief

5. Notice of Filing Exhibits
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CERTIFICATE OF SERVICE

I certify that a copy of this Expedited Hearing Order was sent as indicated on December 

12, 2022.

Name Certified 

Mail

Email Service sent to:

Ryan Sarr,

Employee Attorney

X ryansarr@tawpc.com

Matthew Morris,

Employer Attorney

X mbmorris@mijs.com

Compliance Program X WCCompliance.Program@tn.gov

_____________________________________

Penny Shrum, Clerk of Court

Court of Workers’ Compensation Claims

WC.CourtClerk@tn.gov

/s/Penny Shrum w/permission JD