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|SECURITIES AND
EXCHANGE COMMISSIONWashington, D.C. 20549

FORM 6-K

REPORT OF FOREIGN
PRIVATE ISSUERPURSUANT TO RULES 13a-16
OR 15d-16 OFTHE SECURITIES
EXCHANGE ACT OF 1934



For the Month of
October 2003GENESYS S.A.(Exact name of
registrant as specified in its charter)



LAcropole,
954-980 avenue Jean Mermoz, 34000 Montpellier, FRANCE(Address of principal
executive offices)

| | (Indicate
by check mark whether the registrant files or will file annual reports under cover Form
20-F or Form 40-F.)
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|Form 20-F X Form
40-F

| | Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by
Regulation S-T Rule 101(b)(1):____
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| | Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by
Regulation S-T Rule 101(b)(7):____
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| | Indicate by check mark whether by furnishing the information contained in this Form, the registrant
is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b)
under the Securities Exchange Act of 1934.
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|Yes    No  X

| | If Yes is marked, indicate below the file number assigned to the registrant in
connection with Rule 12g3-2(b): 82-_______________.
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             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|Genesys Conferencing Logo

 
Genesys Launches Multimedia
Minute Pricing for Audio, Web and Video Conferencing


Worlds
Largest Conferencing Specialist Announces Strategy to Support Market Adoption of
Multimedia Conferencing


Denver, Colorado, and Montpellier,
France, October 29, 2003  Genesys Conferencing (Euronext: 3955) (Nasdaq: GNSY),the worlds largest multimedia conferencing specialist1, today announced
the Multimedia Minute, the industrys first flat-rate, per-minute pricing for
automated audio, Web and video conferencing services delivered to the desktop.


The new Multimedia Minute bundled
pricing plan provides unlimited use of Genesys Meeting Center, on demand, with no
subscription fees, minimum usage levels or seat licenses. Enterprises are simply charged a
flat fee2per minute, per user, for any combination of audio, Web or video
conferencing services. The new pricing plan is part of the conferencing leaders
strategy for supporting the markets adoption of multimedia services.


Our new pricing model provides
our customers with exceptional value, offering full multimedia conferencing capabilities
but at a fraction of the traditional cost, said Francois Legros, Genesys Chairman
and Chief Executive Officer. In other words, the Multimedia Minute allows our
customers to enjoy a full-featured multimedia Web service for just a few additional cents
over the price of a regular telephone call. Were confident that this pricing
strategy will provide better support to current multimedia conferencing customers while
also converting many audio-only conferencing users into multimedia conferencing
users.


Genesys Meeting Center is a
communication and collaboration platform combining audio, video and Web conferencing into
a single interface. Simple point-and-click commands allow moderators to deliver
high-impact PowerPoint presentations, virtually share any document or application in real
time, take participants on guided Web tours, conduct real-time surveys and polls for
immediate feedback, and record any meeting for playback later.


A Reflection of Market
Demand


Legros also described the multimedia
pricing plan as a response to customer demand for audio, Web and desktop video
conferencing services from a single supplier.


Customers benefit from all of
the advantages of using a single conferencing service, including tighter product
integration, a consolidated monthly invoice and a single, knowledgeable source for
technical support.


According to Legros, during the last
quarter, a trial of the Multimedia Minute was offered to a number Genesys audio-only
customers.



____________________1During 2002 (the last
fully-audited year), Genesys Conferencing delivered 1.162 billion conference minutes,
making it the third largest provider of audio and the largest provider of multimedia
(audio, Web and video) conference services in the world. 2Actual pricing per
minute rates are subject to local market and currency variations.


These customers responded by
increasing their use of desktop conferencing services (audio, Web and video) by, on
average, 25 percent compared to the previous three months, helping us to record one of the
best quarters in the history of the company3, said Legros.


Craig Donald, EMEA IT Director with
VERITAS Software, one of Genesys Multimedia Minute trial customers, said, The
beauty of the Multimedia Minute is its transparency  customers simply pay for what
they use. Genesys desktop conferencing is instantly scaleable and, contrary to the
traditional software license model, there is no subscription fee, license, or download
required. Users access audio, Web and desktop video services directly from their
unmodified desktop. Also, the Genesys solution provides the ability to
allocate costs to departments and business units, an important requirement of the large
enterprise market that is simply not possible with the seat license model.


He
added that the transparency of Genesys pay-as-you-go approach proved
particularly compelling. Genesys Multimedia Minute Plan represented an
absolutely risk-free opportunity for our staff to experience the benefits of multimedia
conferencing. Following the launch of Genesys Meeting Center internally we expect to
increase our use of multimedia conferencing in Europe by an average of 25% during the next
18 months, said Donald.


Web Service On Demand


David Alexander, Frost & Sullivan
Industry Research Manager, Information and Communications Technologies, described
Genesys Multimedia Minute as a reflection of the market preference for single-source
vendors, delivering a single conferencing platform, and an example of an enterprise Web
service truly provided on demand.


Genesys pay-as-you-go
pricing model represents an ideal way for conferencing service providers to expand
end-user usage of multimedia applications in conjunction with audio conferencing. At a
minimum, Genesys is now offering one-stop shopping, a single multimedia
conferencing service for a single multimedia price, said Alexander.


Legros added that the new pricing
policy reflects the companys market leadership and commitment to innovation.


Ever since we launched the
worlds first automated conferencing service in 1989, Genesys Conferencing has been
driven by innovation. Automation was complemented by a trend towards the multimedia
applications for which we launched the worlds first integrated multimedia platform,
Genesys Meeting Center, in 2001. And we continue to pioneer with the Multimedia Minute
 the embodiment of an enterprise service available on demand and delivered via the
Web, concluded Legros.



____________________3 Genesys Conferencing Reports Financial Results for Second Quarter Ended June 30, 2003
(13/08/2003). Available on request.





About Genesys
Conferencing


Genesys Conferencing is a global
leader in integrated multimedia conferencing, providing a full range of practical and
innovative real-time collaboration and conferencing services to over 18,000 clients
worldwide. The largest conferencing specialist in the world, with an unmatched global
presence, Genesys Conferencing has established its integrated multimedia technology in 20
countries throughout Europe, Asia Pacific and North America. Genesys Conferencing is
listed on the Nouveau Marché in Paris (Euronext: 3955) and Nasdaq (GNSY).
Additional information is available at www.genesys.com.

Forward-Looking
Statements

This release contains statements that
constitute forward-looking statements within the meaning of the U.S. Private Securities
Litigation Reform Act of 1995. Forward-looking statements are statements other than
historical information or statements of current condition. These statements appear in a
number of places in this release and include statements concerning the parties
intent, belief or current expectations regarding future events and trends affecting the
parties financial condition or results of operations. Forward-looking statements are
not guarantees of future performance and involve risks and uncertainties, and actual
results may differ materially from those in the forward-looking statements as a result of
various factors. Some of these factors are described in the Form 20-F that was filed by
Genesys with the Securities and Exchange Commission on May 15, 2003. Although management
of the parties believe that their expectations reflected in the forward-looking statements
are reasonable based on information currently available to them, they cannot assure you
that the expectations will prove to have been correct. Accordingly, you should not place
undue reliance on these forward-looking statements. In any event, these statements speak
only as of the date of this release. Except to the extent required by law, the parties
undertake no obligation to revise or update any of them to reflect events or circumstances
after the date of this release, or to reflect new information or the occurrence of
unanticipated events.


Contacts at Genesys:

Tricia Heinrich
Global Public Relations, Denver
Phone: +1 415 608 6651
tricia.heinrich@genesys.comGeoffrey Riggs
European Public Relations, Montpellier
Phone: +33 4 99 13 25 52
geoffrey.riggs@genesys.com
SIGNATURES


Pursuant
to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused
this report to be signed on its behalf by the undersigned, thereunto duly authorized.

Dated: October 29, 2003

| | GENESYS SA
By:  /s/ François Legros
       Name: François Legros
       Title: Chairman and Chief Executive Officer
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