Created by:

Date:

HSIN 

Advisory Committee (AC)

February 2013 Meeting

HSIN PMO

February 2013
Purpose of this meeting

• To engage with you directly; 

• To provide an update on HSIN development since 2010;

• To communicate how the HSIN Program has answered 

the OMB TechStat / S1 Recommendations; and

• To assist HSIN AC members in defining issues that the 

HSIN Program needs advice on.

2
Agenda – Day 1

• HSIN Today: HSIN in the Real World

• How Far We’ve Come Since 2010

• HSIN R3 Value Proposition & New Features

• How We’ve Acted On Your Recommendations Since 2010

• Alignment to National Information Sharing and Safeguarding 

Strategy

• HSIN and DHS Operations

• Overall Program Status & Risk Mitigation

• Ethics Briefing

3
Agenda – Day 2

• Implementation of National Strategy through HSIN -

Cooperation with other key DHS Programs

• NIAC Recommendation / HSIN Impact

• DHS Expense Reimbursement Process

• The HSIN Program’s Progress and Challenges

• Where We Need Your Advice

• Next Steps

4
Housekeeping Items

• Restroom locations

• Emergency exits

• Immediate help contact Sarah Schwettman

• Lunch break at 11:45 a.m. – cafeteria on 1st Floor

• Restaurant lists in binder

5
Meeting Materials

• HSIN AC Implementation Strategy

• Defines the mutual benefits of the HSIN Program / HSIN AC relationship, 

near and longer term goals, and actions taken by the HSIN Program, to date, 

to meet the HSIN AC’s 2010 recommendations.

• HSIN AC Briefing Deck

• Outlines actions taken in response to HSIN AC 2010 recommendations, a 

program status update, and where the HSIN Program needs help.

• Membership List

• HSIN AC Charter

• FACA 101 Overview

• Breakfast / Lunch Options at Ronald Reagan Building

6
HSIN Today

Katie Mullins

7
HSIN in the Real World Today

- Super Bowl Support

- Real-time Law Enforcement incident support

8
How Far We’ve Come 

Since 2010

James Lanoue

9
HSIN Program Background

May 2010

TechStat session held

June 2010

OMB Halted all DME 

spending beyond 2010

July 2010

HSIN/COP moved 

to OCIO

Nov 2010

OMB approves 

HSIN Improvement 

Plan

Jul - Oct 2010

- AoA Tiger Team

- Re-Validation of User RQMTs

- HSIN Gov Re-Alignment

- IV&V Tech Assessment

- Tech Migration Strategy

- KM Strategy

- Portal Consolidation Arch

- Update Business Case

10

Aug 2010

Last HSIN AC Meeting
Retire in 

Q4 FY13

HSIN Improvement Plan

11

HSIN Legacy

HSIN 3.0

Pilot

S

o

m

e

p

ortal c

o

nsolid

atio

n

p

ossible

1) Add 2FA to HSIN Legacy, 

2) Address remaining POAMs

3) Complete Portal 

Consolidation Architecture

Portal Consolidate Continues

Migration of Current Users

Legacy Legacy Legacy Legacy Legacy Legacy

HSIN 3.0 

IOC

HSIN 3.0

FOC

User 

RQMTS

User 

RQMTS

User 

RQMTS

User 

RQMTS

User 

RQMTs

User 

RQMTS

User 

RQMTS

User 

RQMTS

User 

RQMTS

User 

RQMTs

User 

RQMTS

User 

RQMTS

User 

RQMTS

User 

RQMTS

User 

RQMTs

MS SPTaaS for HSIN Develop / Leverage Enterprise Services / 

Licensing

User 

RQMTS

User 

RQMTS

User 

RQMTS

User 

RQMTS

User 

RQMTs
HSIN Accomplishments

Feb 2011

Proof of 

Concept:

DHS Sandbox

Sep 2012

- Total 7 Portals 

Consolidated

July 2012

(Nov / Dec 2011)

HSIN 3.0

Initial Operating 

Capability (IOC) 

May 2011

Governance Improvements

- Users Group

- Development Group

- Exec Steering Committee 

for Agile Dev

(Completed)

Sep 2013

Retire HSIN 

Legacy

Major Milestones On Schedule

Oct 2011 - Jun 2012

(Aug / Sept 2011)

HSIN 3.0

Pilot Period

Aug 2011

(Feb / Mar 2011) 

HSIN 3.0

- SPTaaS Contract

- Development Contract 

Jun 2011

HSIN Legacy 

Security Improvements 

-2 Factor Authentication

- Single Sign On

(Completed)

Baseline 

Effective 

8/29/11 

12

Completed

Apr 2012

Pilot users on system Oct 2012

User Migration 

onto HSIN 3.0 

Begins

Oct 2012 – May 2013

(Aug/Sept 2012)

HSIN 3.0 FOC

Full Operational Capability

3 Major Releases

Est. in OMB 

Improvement 

Plan

Schedule delays beyond milestones 

reflected in OMB Improvement plan are 

due to acquisition delays due to CR. 

Baseline schedule is effective 8/29 

based on actual contract start dates.

Dec 2010

Established 

monthly 

Program 

Reviews with 

DHS CIO 

Mar 2011

ISSGB Approved 

HSIN Business Case

(OMB Directive)

Jul - Aug 2011

Brought on 9 

Strategic Hires
HSIN Organization Chart

DHS Internal Use Only 13

Key: 

Blue font – HSIN staff members present in 2010
HSIN Federal Staff

14

0

5

10

15

20

25

2006 2007 2008 2009 2010 2011 2012

HSIN Federal Staff

Improved caliber and capacity of HSIN Team has resulted in 

operational efficiencies and improved management controls
HSIN Release 3 Schedule

15

Group

1/2

SharePoint as 

Service Contract 

Start

Infrastructure

Dev Environment Production Test & Evaluation 

Month 1 Month 2 Month 3

Agile

Sprint

Agile

Sprint

Agile

Sprint

IOC	3.1

IOC	3.2

FOC	3.3	

Pre-Pilot	

Dev	Contract	Start

Group

3/4/5

Group

6/7/8

Group

9/10/11

8/6/11 9/6/11 10/11/11 4/9/12 7/26/12 11/29/12 3/1/13 5/29/13

I

nte

g

r

atio

n

/

D

e

v

elo

p

m

e

nt I

n

fr

a

str

u

ctu

r

e

Pilot	Excution

Pilot	Dev

First opportunity to expose 

small set of end users

Expose Pilot to 

full HUWG

*

IOC	3.0

Migration

UAT/508/Performance/Regression	Test

Acquisition and Enterprise 

Architecture Lifecycle

Software Engineering 

Lifecycle

Additional time required to finish stand-up of all 

environments and to integrate and stabilize solution

UAT
Migration COI’s & Groups

16

Rescheduled

Completed

• NCS4
HSIN R3 Value Proposition & 

New Features

Donna Roy

17
HSIN R3 Vision

18

 NPPD NCPS

 USGC HomePort

 TSA EXIS

 DNDO JACCIS

 I&A HSLIC

 NPPD FPS

 FLETC Registration

 FLETC Partners

 NPPD Tripwire

 TSA Intel Source

 FEMA HSEEP CAPS

11 Portals indentified 

for consolidation

1 currently underway 

for U.S. Fire Academy

10 candidates for 

FY11/FY12

*originally slated for 

12. 1 was removed as 

it was an intranet site, 

not external sharing 

site

16 Portals indentified 

for interoperability

High value targets are 

based on latest data 

include:

LEISS Planned in 

Fy12

BCOP not yet 

planned

JACCIS not yet 

planned

YSWAP not yet 

planned
19

HSIN Rx Vision
HSIN R3 Value Proposition & New 

Features

20

What does the 

Homeland Security 

user community want?

What does DHS / 

HSIN provide?

What is unique 

about DHS / HSIN?

Operational / Situational 

Awareness

Intelligence Information 

Alerts, Warnings, 

Notifications

Requests for Info / 

Action

Dissemination of 

Intelligence related documents 

and information

Shared Collaboration Space

(Chat, Connect, and Document 

Sharing)

Controlled Access 

to DHS Data

National 

Operations Center

National 

Fusion Centers

Cross Domain User Community (Defense, 

Emergency Management, Infrastructure 

Protection, Intelligence Analysis, Law 

Enforcement, International)

Value Proposition for HSIN

Delivery of capability for the 

Homeland Security community for 

secure and trusted information 

dissemination and sharing, platform 

for collaborative tools, and frontline 

access to DHS data

Driven by I&A 

Intelligence 

dissemination strategy 

to meet Fusion Centers 

Critical Operating 

Capabilities

SharePoint, Adobe 

Connect and Chat Client

Suspicious Activity 

Reporting, Request 

for Information.... 

Other data services
Break

21
How We’ve Acted On Your 

Recommendations Since 2010

Donna Roy

22
2010 Recommendations and Actions

23

S1 Recommendations provided from HSIN AC HSIN PMO’s Responses

Recommendation 1: DHS adopt the OCIO

recommendation to move forward with SharePoint

2010 and continue to market the upgraded platform

as "HSIN Next Gen."

At the end of 2010, the HSIN PMO rendered operational control from OPS to OCIO through a

memorandum of agreement (MOA).

With the departmental transition, the HSIN system upgrade took on a new name, HSIN Release 3

(R3) – built on SharePoint 2010.

Recommendation 2: The OCIO work with HSIN

Community of Interest (COl) sponsors and key mission

areas as outlined in the HSIN AC charter to conduct a

complete review and revalidation of the functional

requirements being used to develop HSIN NextGen.

HSIN R3 is based on a comprehensive assessment of user requirements, the identification of

sixty-one (61) core requirements and routine feedback from the HSIN use base on the

identification, validation and prioritization of requirements development through groups like the

HSIN User Working Group (HUWG).

HSIN Policy is now leading an effort to align all functional stakeholder governance bodies to

specific business needs, formalize their governing charters, and fully integrate them into the

HSIN governance model.

Recommendation 3: Existing HSIN Communities of

Interest be reviewed for possible consolidation.

In early 2011, the HSIN PMO devised an executive review board (ERB) staffed with HSIN senior

leaders and led by the HSIN Outreach team to review existing communities of interest (COI) and

decide whether or not to consolidate, eliminate, or request a repurpose the COI’s mission.

HSIN PMO developed a COI Model Charter. All COIs are now required to have their own Charter,

to define the COI’s mission, vision, goals, governance structure and membership criteria and to

conduct an annual review of the COI’s purpose and, if necessary, elimination of the COI.

The HSIN Terms of Service requires consultation with the HSIN PMO before the creation of any

new sites to prevent development of sites with the same purposes across COIs.

Recommendation 4: Each COl have business

processes, a governance structure, and rules for

vetting users approved by DHS and the HSIN PMO to

ensure trusted and secure information sharing.

HSIN has established a COI Model Charter. The Model Charter serves as a template to be filled

out by all COI Sponsors. Each Charter defines a COI’s governance and management structure, the

COI’s mission, vision, goals, and membership criteria for entrance.

All COIs must either adopt the baseline COI Model Charter or customize their own prior to

becoming fully operational on HSIN R3.

HSIN Policy has also implemented a new, comprehensive Terms of Services establishing the

rights, duties and privileges of all HSIN users, including rules on membership criteria, nomination,

validation and registration.
HSIN Program Progress (cont.)

24

S1 Recommendations provided from HSIN AC HSIN PMO’s Responses

Recommendation 5: Any and all information sharing

systems being developed within DHS, such as Virtual

USA and Virtual Joint Planning Office (FEMA), are

presented to the DHS Information Sharing Governance

Board for a decision on inclusion/integration into

existing DHS information management systems such as

HSIN.

The HSIN PMO has established a portal consolidation strategy. HSIN has developed a portal 

consolidation strategy based on the original OMB requirement to complete ten (10) consolidations 

by end of FY12. HSIN has completed seven (7) consolidations through FY12. PMO then received an 

OMB reprieve for three (3) consolidations in light of R3 development during FY12. This reprieve was 

based on the reality that it is more efficient to consolidate once to the new, HSIN R3 platform, 

instead of consolidating twice to both Legacy and HSIN R3. In addition, the reprieve ensures Legacy 

migration to HSIN R3 by end of May 2013, as scheduled, and the avoidance of increased operation 

and maintenance (O&M) costs. HSIN PMO is now planning the initiation of the balance of 

consolidations between now and FY15 based on requirements and resources.

In October 2011, the DHS HSIN Executive Steering Committee (ESC) Charter was adopted and the 

HSIN PMO’s senior leadership team began holding monthly meetings with this essential governance 

body. The HSIN ESC is authorized by and reports to the DHS ISSGB. It has an inclusive membership 

including all the DHS components that have the highest use rates of HSIN.

Recommendation 6: DHS maintain current outreach

staffing.

In Fall 2012, a thorough analysis was conducted by the HSIN Acquisition and Outreach teams to

align current HSIN business needs with current Outreach contactor support. The result of this

analysis concluded that the HSIN Outreach contractor staff needed to be more technically savvy to

assist COIs in the design implementation efforts as the program advances toward full operational

capability (FOC). In light of the recent budget constraints and the results of the analysis, the HSIN

Outreach contractor staff was reduced resulting in a leaner, more technically savvy team whose

expertise translates cross-functionally providing more efficient coverage and practices.

Recommendation 7: The HSIN AC Charter be updated

and submitted to Congress for renewal by November

13, 2010.

The HSIN AC Charter renewal and membership revision request was initiated by the HSIN PMO on

November 30, 2010. Despite delays in the charter’s renewal, the HSIN PMO pushed on towards

development and leveraged various other working groups such as the HSIN HUWG, HSIN User

Development Group, Shared Mission Communities, and Mission Advocate Council. On December

5, 2012, the HSIN PMO was notified that S1 had officially signed the charter.
HSIN Program Progress (cont.)

25

S1 Recommendations provided from HSIN AC HSIN PMO’s Responses

Recommendation 8: DHS ensure appropriate actions

are taken expeditiously to fully staff the Committee to

represent the mission areas outlined in the Charter.

The HSIN PMO has dedicated two (2) full-time Federal employees to staff the HSIN AC. These

employees are at the GS 13 and 15 levels.

Recommendation 9: The work of the HSIN AC be

more closely coordinated with that of the HSIN

Mission Operators Committee (MOC).

In November 2010, the HSIN PMO conducted an analysis of key mission area stakeholders for

HSIN AC membership who could contribute vital expertise and guidance to the program. The

analysis compared key usage statistics with feedback from HSIN Outreach to arrive at a short list

of candidate components. The three-part analysis included:

 Review of key usage statistics to reveal which major components have a vested interest in

HSIN.

 Consultation with HSIN Outreach to identify major components that have “socially

significant and active” COIs, but who aren’t yet represented on current governance bodies.

 Crossed the results and validated them with HSIN Outreach leading to the identification of

specific components and nominees that should be added to the HSIN AC.

In June 2012, the HSIN ESC formally adopted the recommendation of the HSIN MOC Chairwoman 

to dissolve the HSIN MOC and add additional mission operators to the HSIN ESC. Those additional

voting members have been added to the HSIN ESC and are now fully participating in HSIN 

governance.
HSIN Program Status Update

HSIN PMO Staff

26
Requirements & Development

Tracy Hollis

27
Pilot IOC FOC

HSIN Release 3

28

• Proof of Concept of 

Business 

Requirements 

identified and vetted 

through the HSIN 

User Working Group

• Continual maturing 

of requirements

• Agile development 

model let us make 

rapid the changes

• Integration of 

feedback from Pilot

• Production ready 

release with 

Identity Verification 

and Secure Access 

• HSIN Release 3 

Migration planned

• Integration of 

feedback from IOC

• More advanced 

functionality and 

capabilities to 

support migration

• HSIN Release 3 

Migration 

completed

3/2012 7/2012 5/2013
HSIN R3 Release Scope

Rel 3.0 Rel 3.1 Rel 3.2 Rel 3.3

Jul 2012 Dec 2012 Jan – Mar 2013 Apr – May 2013

 User Nomination

& Validation 

 HSIN Central 

&

HSIN Steady 

State Template

 Adobe

Connect

Integration with Common 

Operating Picture (COP), 

Request

for Information (RFI), 

Geospatial Intelligence 

Information (GII)

 Identity Verification

& Remote Identity 

Proofing

 Migration 

Tools

Geospatial

Map Tools

Jabber

 Dev & Prod 

environments

 Testing

environments

Secure

Messaging 

Critical Infrastructure 

Suspicious Activity Reports

(SAR)

 Initial SharePoint 

tools and web parts

 Administrative

Tools

Manual Identity 

Vetting

Mass Mailing

DHS Internal Use Only 29

 Complete

Continue Development of User Requested Capabilities
30

HSIN R3 Central
Outreach, Communications & 

Training

Melvin Brown II

31
HSIN Outreach to DHS Partners

32
HSIN Release 3 Training 

• HSIN Training Center on HSIN 

Central

• Training information, resources and 

schedule

• Access to instructor-led End User, 

Nominator / Validator and 

Administrator training materials

• Admins and End Users can access 

the HSIN Training Center once 

• End User Computer Based 

Training (CBT)

• Migrated Admins and End Users will 

be able to access and take the self 

paced End User CBT as his / her 

convenience

• View instructor-led demonstrations 

and perform hands-on exercises

33
Communications Strategy 

• Migration Communications Strategy

• End User Email Notifications (pre & post migration 

instructions)

• New features and services

• Customer Service

• Maximizing our resources to support you

• New way of doing business

34
Contact Information: HSIN Mission 

Advocates

35
Mission Advocate Support Model 

36

HSIN Mission Advocate Support

Designated HSIN Community of 

Interest Administrator(s) 

HSIN End User Community 

MA provides support 

to his/her designated 

COI Admin(s)

COI Admin(s) interacts 

directly with his/her 

designated MA 

COI Admins 

communicate with and 

provide direct support 

to their end users
LUNCH

37
HSIN Release 3’s Alignment to 

National Strategy for 

Information Sharing and 

Safeguarding Strategy

Mr. Kshemendra Paul

38
HSIN and DHS Operations

Mr. Richard Chavez, Director, 

DHS OPS

39
Acquisition Review Process 

&

Portal Consolidation

Denzil Thies

40
Compliance with DHS MD 102 

Acquisition Review Process

• HSIN is getting IT done in a tough environment with 

many governance processes.

• With the development of HSIN Release 3, the HSIN PMO 

began the process of complying with DHS Acquisition 

guidance.

41
FY13 Portal Consolidation Overview

• Initial OMB requirement - 10 consolidations through 

FY12

• HSIN completed 7 consolidations through FY12

• Received OMB reprieve for 3 consolidations in light of 

HSIN R3 development during FY12

• More efficient to consolidate once to the new platform, instead of 

consolidating twice to both Legacy and HSIN R3; and

• Ensures Legacy Migration to HSIN R3 by end of May 2013, and 

avoidance of increased O&M costs.

• HSIN planning initiation of balance of consolidations 

between now and FY15 based on requirements and 

resources

42
FY13 Portal Consolidation Overview

Portals Already 

Consolidated and On 

HSIN

• NPPD – Fire Services

• NPPD – FPS

• NPPD – RMA Special 

Events

• I&A – SLIC

• ICE – ICE LINK

• ICE – WEB-EOC

• S&T – vUSA

Portals HSIN Will 

Initiate Planning for 

Consolidation by FY15

• FLETC - Partners

• FLETC – FLETA

• TSA – Intel Source

• USCG – HomePort

• TSA – EXIS

• DNDO – JACCIS

• NPPD – NCPS Block 

2.2

• NPPD – HSEEP –

CAPS

• S&T - FRCoP

The Value and 

Efficiencies of 

Consolidation

• Users can access more 

tools to do their jobs on 

one platform

• Users can have 

simplified access to 

more datasets

• Users are part of a 

larger user-base 

increasing the scope 

and diversity of sharing

43
Portal Consolidation Strategy Update

DHS Internal Use Only

44

5. Consolidation Project Plan & 

Deployment

 Implementation of Consolidation Plan

 Post Implementation Review

4. Portal Planning

 Initiate Draft Engagement Agreement 

 Final Engagement Agreement

 Agency Sign Engagement Package 

3. Pre-Engagement Agreement

Scope Discussions

Cost Saving Projections

Agency Decision to Consolidate

2. Portal Requirements Definition

Development Environment (Test Bed)

Test Plan Development 

Review of Test Findings 

1. Agency Portal Solution Engineering

1. Analyze Agency Portal Selection

2. Confirmation of Consolidation Sites

3. Technical Discussions w/ Agency

USCG

FLETC

FEMA

FY13 FY14 FY15

HSIN planning for 

consolidation initiation 

based on requirements 

and available resources

Level of Effort

Pro

gre

s

s
Policy & Governance

Michael Brody

45
Why HSIN Policy & Governance

• Mature organizations are governed by rules that have 

been approved by governing bodies

• Users deserve to have their rights documented and 

enforced

• COI sponsors need to know how to own and manage 

their communities

46
Principles of HSIN Governance

• This is your information sharing environment

• The HSIN Program is a data steward

• You own and govern your communities and information

• HSIN policy defines and protects your rights to 

information sharing: 

47

• Privacy 

• Security

• Records Management

• FOIA

• Community Management

• User Roles
Policy / Governance

48

Where We Needed to Improve Response / Mitigation / 

Implementation

• It was hard to establish rules for 

the program and enforce them.

• It was hard to coordinate our 

governance bodies.

 HSIN Policy Needs Assessment

(PNA)

 HSIN Policy Management Plan

 Reinvigorated user governance 

bodies (Governance Model)

 Revitalized the enterprise-wide, 

program-wide, and user-wide 

governance decision processes
HSIN Governance Bodies

49

The PM-ISE directs government 

information sharing efforts to 

enhance national security.

The ISGB provides a forum for senior DHS leaders 

to ensure consistent information-sharing.

The ISCC is the coordination body for the ISGB to address SLFC issues 

on behalf of the department.

The HSIN AC is HSIN’s FACA body, 

providing independent advice from nonFederal stakeholder groups. 

The User Working Group is a multistakeholder group that will guide 

development and implementation of HSIN 

Release 3.

The Stakeholder Community of Practice’s purpose is to 

integrate the program’s ideas with the COI’s ideas regarding 

training and communications. 

The Shared Mission Communities 

represent their specific needs in the LE, 

EM, ES,/Fire, DoD, Health, and private 

sector communities.

The User Development Group is 

made up of certified stakeholder 

developers who can enhance 

HSIN design efforts.

All stakeholders/users have a 

voice in HSIN, either directly or 

through various representative 

sub-groups.

The Mission Advocate Council helps 

the HSIN Program Manager resolve 

issues during the product 

development cycle. It is made up of 

HSIN Mission Advocates and DHS 

component representatives.

The HSIN Administrators and 

Validators provide feedback on 

their validation process.

The ESC is the primary governance body of HSIN
Current HSIN Policies

50

Policy Description

Terms of Service (TOS) A comprehensive statement of the rights, duties and privileges of all registered HSIN R3 

users, as individuals and relative to COIs and the HSIN PMO. The TOS applies to a 

user’s and COI’s use of HSIN, on HSIN, while accessing HSIN.

COI Model Charter A comprehensive statement of the rights, duties and privileges of a COI to its members, 

and the HSIN PMO. The Model Charter is a template for COIs to use when developing 

their own COI-specific Charter. Al COIs must adopt a Charter. A Charter must be adopted 

when a COI becomes fully operational. If one is not adopted at such time the Model 

Charter is temporarily adopted. The Model Charter ensures consistent and transparent 

COI governance across HSIN R3.

Policy on Management of 

Policy

Defines the decision processes for the bodies governing HSIN to ensure the consistent 

and effective management of policy. 

HSIN Adobe Connect Defines expected behavior and uses for HSIN Connect tool.

Privacy Impact Assessment -

User Accounts

An assessment that outlines how HSIN protects the personally identifiable information of 

HSIN users during user registration. 

Privacy Impact Assessment

– Shared Space

An assessment that outlines how HSIN protects the personally identifiable information of 

HSIN users in the R3 shared space. 

HSIN Federated User 

Management

Defines the identity, rights, roles, and responsibilities of HSIN federated users.

Migration Policy Define the rules regarding the migration of HSIN Legacy Communities of Interest (COI), 

sites, and site collections relating to HSIN Release 3 (R3).
Overall Program Status & 

Risk Mitigation

Denzil Thies

51
HSIN Program Risks

• Resistance of stakeholders to 

the Identity Proofing (IDP) 

process

• Timely migration

• Sustained User Adoption

• System Usability

• Establishing the network of 

trust

• Information is relevant and 

actionable

52

Federal IT Dashboard
Break

53
Ethics

Mr. Mike Waters

54
DAY TWO

55
Implementation of National 

Strategy through HSIN -

Cooperation with other key 

DHS Programs

Mr. Dan Cotter & Mr. Donald 

Triner

56
Break

57
NIAC Recommendations / 

HSIN Impact

Ms. Nancy Wong

58
DHS Expense Reimbursement 

Process

Ms. Leilani Cartledge

59
LUNCH

60
The HSIN Program’s 

Progress and Challenges

Mr. Richard Spires

CIO

United States Department of 

Homeland Security

61
Where We Need Your 

Recommendations

James Lanoue

62
Issue / Challenge Desired Outcome

• Identity proofing communications  Support for automated solution

• How to leverage resources 

across the HSIN user base

 Support / Involvement with a 

HSIN Development Working 

Group and Outreach

• How can HSIN help you achieve 

your missions today and tomorrow

 The right platform for you

63

Suggested Topics Needing Advice*

*Subject to modification based on HSIN AC deliberations.
Official Conduit to the HSIN PMO

64
Next Steps

1. HSIN PMO follow-up items;

2. Identifying recommendations for development;

3. Planning the Next HSIN AC meeting’s agenda;

4. Meeting minutes approval and distribution;

5. HSIN AC Site is the official conduit for collaboration with 

the HSIN PMO.

65
THANK YOU

66