U.S. Department of Justice 

Office of Justice Programs 

Office for Victims of Crime 

“Putting Victims First”

REPORT TO CONGRESS • FEBRUARY 2006 

International 

Terrorism Victim 

Expense

Reimbursement 

Program 
U.S. Department of Justice


Office of Justice Programs


810 Seventh Street NW. 

Washington, DC 20531 

Alberto R. Gonzales 

Attorney General 

Regina B. Schofield 

Assistant Attorney General 

John W. Gillis 

Director, Office for Victims of Crime 

Office of Justice Programs 

Partnerships for Safer Communities 

www.ojp.usdoj.gov 

Office for Victims of Crime 

www.ovc.gov 

NCJ 210645


The Office for Victims of Crime is a component of the Office of Justice Programs, which 

also includes the Bureau of Justice Assistance, the Bureau of Justice Statistics, the National 

Institute of Justice, and the Office of Juvenile Justice and Delinquency Prevention. 
International Terrorism Victim


Expense Reimbursement Program


Report to Congress


February 2006

Contents 

Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v


Support for Crime Victims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1


U.S. Victims of International Terrorism Abroad:


Challenges and Obstacles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3


VOCA Authority and Funding for ITVERP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5


Victim Reimbursement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5


Expense-Based Program Compared With Compensation Program . . . . . . . . . . . . . . . . . . . . . . . 5


Collateral Source Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6


Allocation of Funds—Set-Aside in Antiterrorism Emergency Reserve . . . . . . . . . . . . . . . . . . . . . . 6


Program Implementation Efforts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9


Pending Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9


Victim Identification and Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9


Program Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 


Claims Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10


Privacy Act . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10


Information Technology Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11


Accounting and Payment System Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11


Assistance for Victims’ Emergency Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11


Other Implementation-Related Expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12


Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 


Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 


Appendix A: Antiterrorism Emergency Reserve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17


Appendix B: ITVERP Program Chronology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 


iii 
Executive Summary


Over the years, hundreds of U.S. nationals, officers, and employees of the 

U.S. Government have been killed or 

injured in acts of international terrorism occurring outside the United States. These incidents of 

terrorism continue worldwide. Recognizing that 

providing assistance and support to these victims 

presents a number of challenges and obstacles, 

the United States Congress amended the Victims 

of Crime Act of 1984 (VOCA) [42 U.S.C. 

§ 10601] (Public Law 98-473) by authorizing an 

International Terrorism Victim Expense Reimbursement Program (ITVERP)1 so that victims of 

acts of international terrorism that occur outside 

the United States may receive reimbursement for 

“expenses associated with that victimization.” 

Victims of acts of international terrorism that 

occur outside the United States face unique 

obstacles in securing assistance, expense reimbursement, and support, which are more readily 

available to victims of violent crime and domestic or international terrorism occurring within 

U.S. borders. Victims and family members often 

face immediate needs, such as covering expenses 

for medical treatment, funeral and burial services, 

short-term lodging, and emergency transportation. Language and cultural barriers can impair a 

victim’s ability to secure appropriate support. 

Moreover, resources for victim assistance vary 

widely from one country to the next. Many of 

the countries that have established victim compensation programs compensate only their own 

citizens, leaving U.S. citizens without financial 

assistance. 

Although the U.S. Department of Justice (DOJ), 

Office for Victims of Crime (OVC) provides 

funding to states to administer victim compensation programs, the programs administered by 

each state vary; survivors of the same act of 

international terrorism occurring abroad may be 

residents of different states and thus may receive 

different levels of compensation for similar 

injuries. 

Partially in recognition of this disparity in treatment, VOCA was amended so that states are no 

longer required to compensate victims of international terrorism occurring outside the United 

States: The Federal Government will now oversee an expense reimbursement program for these 

victims. Additionally, by providing coverage for 

employees of the U.S. Government abroad, this 

statute authorizes payment for foreign nationals 

working for the U.S. Government who may be 

killed or injured in an international terrorist 

attack. 

VOCA directs OVC to submit a report to Congress annually on the status and activities of the 

ITVERP program. Because the proposed program regulations have not been finalized, OVC 

has incorporated the status of ITVERP in its 

biennial Report to the Nation. These reports have 

included an overview of the program, its purpose, the categories of eligible recipients, and 

interim measures developed by OVC to address 

the emergency assistance needs of victims of 

international terrorism outside the United 

States. This new report covers in greater detail 

the challenges and obstacles faced in developing 

this program, a compendium of the groundwork 

laid thus far, and the emergency assistance provided to victims in the interim while program 

regulations are being finalized. 

Once the program is fully operational and victims 

begin to receive expense reimbursement as outlined in the statute, OVC will address the following detailed information in an annual ITVERP 

report to Congress. An analysis of the resulting 

v 
vi 

International 

Terrorism 

Victim Expense 

Reimbursement 

Program 

statistics will serve as a measurement for assessing 

the success of the program. ITVERP reports will 

include— 

(1) An explanation of the procedures for filing 

and processing applications for expense 

reimbursement. 

(2) A description of the procedures and policies 

instituted to promote public awareness 

about the program. 

(3) A complete statistical analysis of the victims 

assisted under the program, including the 

following: 

(a) The number of applications for reimbursement submitted. 

(b) The number of applications approved 

and the amount of each award. 

(c) The number of applications denied and 

the reasons for denial. 

(d) The average length of time needed 

to process an application for 

reimbursement. 

(e) The number of applications for reimbursement pending and the estimated 

future liability of the program. 

(4) An analysis of future program needs and 

suggested program improvements. 

In August 2005, the proposed ITVERP regulations were published in the Federal Register for a 

60-day comment period. 
Chapter 1 

Support for Crime Victims 


Emergency Reserve, and by supporting direct 

services, providing training programs, and sponsoring demonstration and evaluation projects 

that have national and international impact. 

OVC publishes, disseminates, and encourages 

replication of materials that highlight promising 

practices in support of crime victims worldwide. 

OVC sponsors fellowships and clinical internships to educate, sensitize, and enhance the capabilities of individuals dedicated to providing 

assistance to crime victims. 

“I want to express my thanks and sincere gratitude to 

all who assisted with the new reimbursement process.” 

—A recipient of mental health 

counseling who had lost a son in Iraq 

OVC works with international, national, military, tribal, state, and local victim assistance and 

criminal justice agencies, as well as other professional organizations to promote fundamental 

rights and comprehensive services for crime victims. OVC not only administers funding, but also 

develops policy and provides training and technical assistance to states, localities, and other federal agencies on effective responses to crime 

victims and supports public awareness and education on critical victim issues. The largest amount 

of OVC funding is provided to state agencies to 

administer programs for assisting crime victims: 

victim compensation and victim assistance formula grant programs. 

OVC makes annual awards to each state, the 

District of Columbia, the U.S. Virgin Islands, 

Guam, and Puerto Rico to support crime victim 

compensation programs. The VOCA crime victim compensation formula grant program reimburses victims for crime-related expenses such as 

1 

The Office for Victims of Crime (OVC) 

is a component of the Office of Justice 

Programs (OJP). OJP provides federal 

leadership in developing the Nation’s capacity to 

prevent and control crime, improve criminal and 

juvenile justice systems, increase knowledge 

about crime and related issues, and assist crime 

victims. Through programs developed and funded 

by its bureaus and offices, OJP works to form 

partnerships among federal, tribal, state, and local 

government officials to control drug abuse and 

trafficking; reduce and prevent crime; rehabilitate 

neighborhoods; improve the administration of 

justice in America; meet the needs of crime victims; and address problems such as gang violence, 

prison crowding, juvenile crime, and domestic 

violence. 

OVC was created by the U.S. Department of Justice (DOJ) in 1983 and formally established by 

Congress in 1988 through an amendment to the 

Victims of Crime Act of 1984 (VOCA) [42 

U.S.C. § 10601] (Public Law 98-473). OVC’s 

mission is to enhance the Nation’s capacity to 

assist victims of crime and to provide leadership 

in changing attitudes, policies, and practices to 

promote justice and healing for all victims of 

crime. VOCA also established the Crime Victims 

Fund (the Fund), the sole source of funding for 

VOCA-authorized programs. The fund comprises 

the fines, penalties, and special assessments 

imposed on convicted federal defendants and 

gifts, bequests, and donations. The Antiterrorism 

and Effective Death Penalty Act of 1996 (Public 

Law 104-132) amended VOCA to authorize 

OVC to establish an Antiterrorism Emergency 

Reserve to assist victims of terrorism and mass 

violence. The OVC Director is authorized to 

set aside up to $50 million in reserve for this 

purpose. 

OVC accomplishes its mission through the 

administration of the Fund and the Antiterrorism 
2 

International 

Terrorism 

Victim Expense 

Reimbursement 

Program 

medical costs, mental health counseling, funeral 

and burial costs, lost wages, or loss of support. 

Although each state compensation program is 

administered independently, most programs have 

similar eligibility requirements and offer comparable benefits. Maximum awards generally range 

from $10,000 to $25,000. Compensation is paid 

only when other financial resources, such as private insurance and offender restitution, do not 

cover the loss. Some expenses, including theft, 

property damage, and property loss, are not covered by most compensation programs. 

Each compensation program operates under state 

statutes and rules that generally require victims 

to cooperate with the reasonable requests of law 

enforcement and to submit a timely application 

to the compensation program. VOCA funds supplement state efforts to compensate crime victims. The formula for VOCA compensation is 

based on an allotment of 60 percent of the state 

payments to crime victims in the previous year. 

VOCA victim assistance grants are also awarded 

each year to states to support community-based 

organizations that serve crime victims. More 

than 6,000 grants are made to domestic violence 

shelters, rape crisis centers, child abuse programs, 

and victim service units in law enforcement 

agencies; prosecutors’ offices; hospitals; and social 

service agencies. These programs provide services 

including crisis intervention, counseling, emergency shelter, criminal justice advocacy, and 

emergency transportation. States are required to 

give priority to programs serving victims of 

domestic violence, sexual assault, and child 

abuse. Additional funds must be set aside for 

underserved victims, such as survivors of homicide victims and victims of drunk driving crashes. 

All states, the District of Columbia, the U.S. 

Virgin Islands, and Puerto Rico receive a base 

victim assistance amount of $500,000 each. The 

territories of the Northern Mariana Islands, 

Guam, and American Samoa receive a base 

amount of $200,000 each. Additional funds are 

distributed based on population. 
Chapter 2 

U.S. Victims of 

International Terrorism 

Abroad: Challenges 

At times, victims are targeted based on their real 

or perceived affiliations with a government. At 

other times, they are targeted simply because they 

are present in a building or aircraft affiliated with 

a particular government. International terrorism 

victims appear to experience extraordinarily high 

levels of emotional distress, due in part to the 

unique issues associated with the trauma and 

magnitude of politically motivated violent crime. 

In terrorist acts that occur outside the United 

States, injured victims often find themselves 

thousands of miles away from appropriate medical 

and mental health care, and families of victims 

may be separated by vast distances and face 

unexpected expenses and heart-wrenching 

delays in reuniting with their loved ones. 

“At a time like this, we thank God there are people like you 

on this earth. Thank you so much for all your help.” 

—Response of a family member of a victim who died 

in Yemen, for funeral and burial assistance 

Although victims of all violent crimes experience 

a range of physical, emotional, legal, and financial needs, victims of acts of international terrorism occurring outside the United States often 

face unique obstacles in securing financial assistance to meet those needs. Often, families of 

these victims face extraordinary hardships in 

securing funds to transport the body of a loved 

one home for burial. Survivors of such terrorism 

often face enormous challenges in securing 

appropriate medical and mental health care 

3 

and Obstacles


Over the years, hundreds of U.S. nationals, officers, and employees have been killed or injured in acts of international 

terrorism occurring outside the United States. 

These incidents—such as the bombing of Pan 

Am flight 103 over Lockerbie, Scotland, in 1988; 

the Khobar Towers bombing in Saudi Arabia in 

1996; the bombing of the American Embassies in 

Kenya and Tanzania in 1998; the attack on the 

U.S.S. Cole in Yemen in 2000; the attacks in 

Bali, Indonesia, in 2002; the housing complex 

bombing in Saudi Arabia and the U.N. Headquarters bombing in Baghdad, Iraq, in 2003; and 

terrorist attacks in Afghanistan, Iraq, Egypt, and 

London, England, in 2004 and 2005—left hundreds dead and injured. Violent and unexpected 

acts of international terrorism outside the United 

States leave victims and their families with devastating, often fatal, physical wounds and debilitating emotional wounds. Nothing can prepare an 

innocent victim for the horror of a terrorist act, 

its long-term physical and emotional impact, and 

its often-resulting annihilation of a sense of security in the world. Nothing can prepare the family 

of an international terrorism victim for the shock 

and terror associated with the unexpected and 

violent death or injury of a loved one overseas. 

While victims of acts of international terrorism 

abroad have much in common with victims of 

other types of violent crime, they face some 

unique challenges based on the nature, extent, 

and location of the crime. Domestic and international terrorism can involve the calculated or 

random murders of many innocent victims, have 

multiple perpetrators, and result in massive 

death, injury, violence, destruction, and mayhem. 
4 

outside the United States. Victims and family 

members may face the need for immediate international travel and later long-term travel expenses associated with participating in the criminal 

justice process. Communication is often limited, 

and access to resources can be daunting. Language, legal, and cultural barriers impair victims’ 

and service providers’ abilities to secure appropriate support. Moreover, local governmental infrastructures and the resources of nongovernmental 

organizations’ vary considerably in different 

countries and, as a result, countries’ abilities to 

respond to terrorist incidents and provide crisis 

intervention and services to victims vary widely. 

Few countries have established victim compensation programs, and those that do rarely compensate noncitizens.

International 

Terrorism 

Victim Expense 

Reimbursement 

Program 

“It’s fitting that a Federal Government program should 

provide financial assistance to American victims of international terrorism, rather than relying on various state 

compensation agencies. Uniform benefits and procedures 

may make it easier for victims to access compensation 

and be fully compensated for their losses.” 

—Dan Eddy, Executive Director, 

National Crime Victim Compensation Boards

Once overseas, victims, survivors, and their families face unexpected difficulties coordinating and 

securing the state-administered and philanthropic 

assistance, compensation, and support that are 

more readily available to victims of violent crime 

and terrorism occurring within U.S. borders. The 

Uniting and Strengthening America by Providing Appropriate Tools Required To Intercept and 

Obstruct Terrorism Act of 2001 (USA PATRIOT 

Act) [H.R. 3162, S.1510] (Public Law 107-56) 

eliminated the requirement for state crime victim 

compensation programs to pay compensation 

to victims in cases of international terrorism. As 

currently proposed, ITVERP will be the primary 

reimbursement source for these victims. State 

crime victim compensation programs are not 

restricted from providing compensation to victims of international terrorism abroad, however. 

If a state chooses to compensate residents who 

are victims of international terrorism outside the 

United States, it may consider federal ITVERP 

payments as collateral source payments that 

diminish the state’s payment obligations. Moreover, international terrorism victims are not 

required to apply to state compensation programs 

before filing an application for reimbursement 

under ITVERP. Accordingly, the state compensation programs retain their status as the payers of 

last resort. This program is intended to replace 

compensation programs administered by the 

states only to the extent that they reimburse 

expenses associated with acts of international terrorism occurring outside the United States. 
Chapter 3 

VOCA Authority and


Funding for ITVERP


OVC’s programs and activities are authorized by VOCA, as amended. The specific authority to implement the 

International Terrorism Victim Expense Reimbursement Program (ITVERP) falls under the provisions of VOCA, Title II, § 1404C [42 U.S.C. § 

10603c]. These provisions authorize the Director 

of OVC, a component of OJP, to establish a program to reimburse eligible victims of acts of terrorism that occur outside the United States for 

expenses associated with that victimization. 

To be eligible to receive reimbursement under 

this program, an individual victim of international terrorism abroad must be either (1) a national 

of the United States or (2) an officer or employee 

of the U.S. Government on the date on which 

the act of terrorism occurred. In addition, the 

statute expressly requires that the individual victim must have suffered “direct” physical or emotional injury or death as a result of an act of 

international terrorism occurring on or after 

December 21, 1988, with respect to which an 

investigation or prosecution was ongoing or was 

commenced after April 24, 1996. As currently 

proposed, the Attorney General shall determine 

whether there is a reasonable indication that an 

act of international terrorism has occurred, after 

consultations with other relevant Federal Government agencies. 

Victim Reimbursement 

As authorized by VOCA, ITVERP is designed 

to reimburse victims of acts of international terrorism occurring abroad on or after December 21, 

1988, for related expenses based on a structure 

that reflects model state programs. In evaluating 

claims, ITVERP will take into account the 

unique nature and impact of international terrorism victimization and the unusual additional 

expenses (such as long-distance travel for burial) 

that victims, survivors, and family members of 

international victims often incur. Under 

ITVERP, victims of acts of international terrorism occurring outside the United States on or 

after December 21, 1988, will file streamlined 

expense reimbursement claims directly with 

OVC, rather than with the victims’ home states. 

OVC then will process the claims using an 

expense reimbursement structure to ensure that 

victims receive fair and equitable reimbursement 

for similar expenses. 

Expense-Based Program Compared 

With Compensation Program 

The statute provides that eligible victims of 

international terrorism may be reimbursed “for 

expenses associated with that victimization.” The 

language of the statute restricts the ITVERP program to one that directly reimburses victims for 

actual out-of-pocket expenses, such as funeral, 

burial, or mental health counseling expenses. 

Thus, under this proposed rule, victims can only 

receive payment for reimbursable expenses. Losses such as pain and suffering, lost wages, loss of 

enjoyment of life, and loss of consortium are not 

considered reimbursable expenses. 

The devastating impact of the September 11, 

2001, terrorist attacks in the United States and 

the resulting creation of the September 11th 

Victim Compensation Fund brought the issue of 

“compensation” to the hearts and minds of not 

only the victims and their surviving family members but the public as well. Concerns have been 

raised that the ITVERP program for victims of 

international terrorism outside the United States 

should replicate the September 11th fund. Nevertheless, the statute authorizing the September 

11th fund differed radically from the statute 

5 
6 

authorizing ITVERP in the scope of “compensation” that was mandated. ITVERP was specifically devised as an expense-based program, whereas 

the September 11th fund was not limited to 

expense reimbursement. In addition, funding 

authorized by Congress for the September 11th 

victims was much more extensive than the 

funding available in the Crime Victims Fund 

Antiterrorism Emergency Reserve for ITVERP.

Collateral Source Offset 

Under the terms of the statute, the amount of 

reimbursement to a victim must be reduced by 

any amount that the victim receives in connection with the same act of international terrorism 

under Title VIII of the Omnibus Diplomatic 

Security and Antiterrorism Act of 1986. In 

preparing draft regulations, OJP/OVC looked at 

the types of compensation and benefits that are 

considered collateral sources under that Act, section 1051(b) [10 U.S.C. § 1051(b)], which provides that— 

Any compensation otherwise payable to a person 

under this section in connection with any disability or death shall be reduced by any amount 

payable to such person under any other program 

funded in whole or in part by the United States 

in connection with such disability or death, 

except that nothing in this subsection shall result 

in the reduction of any amount below zero. 

OJP/OVC has determined that sources that provide reimbursement for specific expenses reimbursed under ITVERP—e.g., health, property, 

and funeral insurance—are considered collateral 

sources. Life insurance proceeds are not considered a collateral source, as they do not compensate for specific expenses. This definition of 

collateral sources is consistent with other provisions relating to crime victim compensation programs under VOCA. 

OJP/OVC has focused on developing proposed 

program regulations that are consistent with the 

authorizing legislation, while taking into 

account the unusual challenges facing victims 

of international terrorism abroad. OJP/OVC 

plans to process victim claims using an 

expense reimbursement structure to 

International 

Terrorism 

Victim Expense 

Reimbursement 

Program

ensure that victims receive fair and equitable 

reimbursement for similar expenses incurred. In 

addition to the proposed regulations, OJP/OVC 

has taken preliminary steps to identify victims 

who may be eligible for reimbursement based on 

acts of terrorism dating back to December 21, 

1988, as specified in the statute. OJP/OVC has 

continued to update this database of potentially 

eligible victims and other relevant information so 

it can notify victims and distribute applications 

for benefits quickly once the regulations are 

finalized. 

Allocation of Funds— 

Set-Aside in Antiterrorism 

Emergency Reserve 

OVC set aside money deposited into the Crime 

Victims Fund in an emergency fund of $20 million in 1996 (the Antiterrorism and Effective 

Death Penalty Act of 1996). With the passing of 

the USA PATRIOT Act in 2001, the fund was 

named the Antiterrorism Emergency Reserve. 

Section 621 of the USA PATRIOT Act amended VOCA to authorize the Director of OVC to 

set aside up to $50 million (from the amount 

transferred to the Crime Victims Fund for use in 

response to the terrorist atrocities of September 

11, 2001) as the Antiterrorism Emergency 

Reserve, which specifically would be available 

only for victim assistance or compensation related to acts of terrorism or mass violence [42 

U.S.C. § 10601(d)(5)(A) & (B)]. Unlike other 

OVC funding, these funds (used to establish the 

Antiterrorism Emergency Reserve) were tax dollars transferred to OVC at the direction of the 

President.2 

The USA PATRIOT Act amendment expressly 

authorizes the OVC Director to replenish the 

Antiterrorism Emergency Reserve in subsequent 

fiscal years by using up to 5 percent of the 

amount remaining in the Crime Victims Fund in 

any fiscal year after distributing amounts otherwise available for that year (i.e., after the formula 

and discretionary grants and statutory earmarks 

have been made, subject to the annual appropriations-statute limitation, commonly referred to as 

the “Cap” on the amount available for distribution from the Crime Victims Fund—year 2005 
[found at section 618 of Division B of Public Law 

108-99]). At no point may the Reserve exceed 

$50 million [Id. § 10601(d)(5)(A)]. Amounts in 

the Antiterrorism Emergency Reserve “may be 

carried over from fiscal year to fiscal year,” and 

the statute expressly provides that, “[n]otwithstanding certain provisions of law, including the 

Cap (as it may exist from year to year), unless the 

same should expressly refer to this section, any 

such amounts carried over shall not be subject 

to any limitation on obligations from amounts 

deposited to or available in the [Crime Victims] 

Fund” [Id. § 10601(d)(5)(C)]. 

The foregoing provisions create a régime under 

which the Federal Government quickly can bring 

resources to bear (without using tax dollars) for 

emergency assistance in the wake of terrorist violence. (The Crime Victims Fund is funded by 

fines, not tax dollars.) 

Currently, the OVC Director is authorized to 

hold certain amounts from the Crime Victims 

Fund in reserve for the following purposes3

: 

✦	 To support compensation and assistance 

services for victims of domestic terrorism or 

mass violence. 

✦	 To support assistance services to victims of 

international terrorism. 

✦	 To fund directly an ITVERP. 

To date, assistance to these victims has included 

the medical evacuation of injured victims to 

medical facilities, repatriation of remains, funeral 

and burial expenses, mental health counseling, 

and emergency travel. Other assistance has supported travel and lodging for criminal justice proceedings, the establishment of case-specific Web 

sites, toll free telephone lines, family briefings, 

and the establishment of remote sites for closedcircuit viewing of trial proceedings by victim 

families. 

In Fiscal Year (FY) 2005, $50 million was set 

aside in the Antiterrorism Emergency Reserve for 

victims of terrorism or mass violence both within 

and outside the United States. Thus far in FY 

2005 (through June 1, 2005), OVC has obligated 

$684,641. Included in this total is 

annual funding for the OVC Victim and 

Family Assistance Call Center ($129,034); 

emergency assistance for victims of terrorism 

outside the United States ($2,613), including 

emergency travel and mental health counseling; 

a contract for victim support ($100,000 ) in an 

open and competitive bidding process to replace 

the current contract, which expires at the end of 

FY 2005; a Reimbursable Agreement with the 

FBI ($100,000) to establish an emergency fund 

for victims of terrorism and mass violence outside 

the United States for preparation and return of 

remains, emergency medical evacuation, emergency travel, and other assistance.

In addition, OVC has given $250,000 to the 

Minnesota Department of Public Safety for victim compensation for the mass violence school 

shooting at Red Lake High School; $63,000 to 

the Georgia Criminal Justice Coordinating 

Council for victim compensation following the 

mass violence courtroom shootings and carjackings in the Atlanta area, and $39,994 for miscellaneous expenses for administrative support, 

publications, and training and technical assistance through its Training and Technical Assistance Center. 

As outlined here, the Antiterrorism Emergency 

Reserve funding will be used primarily for 

ITVERP. However, this funding is also used for 

meeting the immediate and ongoing challenges 

of serving victims in the United States and 

7

VOCA Authority 

and Funding 

for ITVERP

“In my situation, it is so painful to deal with these issues 

and the mundane realities of everyday life when all I 

really want to do is mourn for my husband. I appreciate 

the government’s sensitivity to this by always getting back 

to me so quickly with information. I sincerely mean this. 

None of us know when we will fall and how far and I hope 

someday I can help someone else get up and start over.” 

—Spouse of man who died in Saudi Arabia, 

in response to receiving mental health counseling 

and assistance with funeral/burial expenses
8 

abroad in the aftermath of terrorism and mass 

violence. Under OVC’s Antiterrorism and Emergency Assistance Program for Terrorism and Mass 

Violence Crimes (AEAP), OVC offers the following assistance to meet the immediate and 

extended needs of victims and their communities 

after a terrorism and mass violence crisis:

✦ Crisis response grants that provide funds 

to help victims build adaptive capacities, 

decrease stressors, and reduce symptoms 

of trauma immediately after the event. 

✦ Consequence management grants that provide supplemental funds to help victims 

recover from the traumatic event and 

restore their sense of equilibrium.

International 

Terrorism 

Victim Expense 

Reimbursement 

Program

“At a time when victim families are in acute distress, the 

challenges of dealing with a crime which occurred in a foreign country are overwhelming. Families want their loved 

one home as soon as possible. A family’s lack of financial 

resources to overcome these challenges should not result 

in painful delays, or in having to settle for cremation when 

that is not their wish or burial in another country. Providing 

practical, compassionate assistance to victims and families 

in these situations has a direct impact on their ability to 

cope, their lifelong memories about the tragedy, and how 

they feel about their government.” 

—Federal Bureau of Investigation spokesperson 

✦	 Criminal justice support grants that facilitate victim participation in an investigation 

or prosecution directly related to the terrorism or mass violence event. 

✦	 Compensation grants that provide supplemental funds to victim compensation 

programs for reimbursing victims for 

out-of-pocket expenses related to their 

victimization. 

✦	 Training and technical assistance that provides tools to help federal, state, and local 

authorities identify victims’ needs and necessary resources, coordinate services to victims, develop strategies for responding, and 

address related issues. 

Via AEAP, using monies from the Antiterrorism 

Emergency Reserve, nearly 22,000 victims, crisis 

responders, and family members have been assisted by state agencies and local programs in the 

aftermath of the September 11, 2001, terrorist 

attacks in the United States. Approximately 

37,000 victims were assisted through OVC’s 

Call Center, and 1,800 victims and family members received travel support through OVC’s 9/11 

Victim and Family Travel Assistance Center. 

More recently, AEAP funding has supplemented 

state crime victim compensation programs in 

Minnesota in the aftermath of the 2005 Red 

Lake High School shootings and in Georgia for 

the mass violence, courtroom shootings and carjackings in the Atlanta area. 
Chapter 4 

Program Implementation


Efforts


Prior to drafting the proposed regulations, 

OJP/OVC consulted with individuals and 

working groups composed of federal and 

state government officials, victims of international terrorism, victim advocates, and nongovernmental victim service organizations about various 

concepts related to expense reimbursement for 

victims of international terrorism. OJP/OVC 

convened working group meetings in June 2001 

and February 2002. In addition, many other discussions, informal meetings, and draft reviews 

were held by OJP/OVC throughout the development of the proposed regulations. 

Federal Government agencies participating in 

these working groups and discussions included 

the U.S. Department of State, the Federal Bureau 

of Investigation (FBI), the U.S. Agency for International Development, the U.S. Department of 

Defense, the Office of Personnel Management, 

and the National Transportation Safety Board. 

State crime victim compensation program representatives from New Jersey, Virginia, Oklahoma, 

and Idaho also participated in working group 

meetings, as did a representative from the 

National Association of Crime Victim Compensation Boards. OJP/OVC also sought input from 

victims who would be eligible to apply for this 

program. 

Wherever possible, OJP/OVC attempted to 

address the concerns raised during the working 

group sessions and in meetings with various 

groups. For example, in response to concerns 

that it would cause hardship for some victims 

who may be unable to produce receipts for 

expenses incurred, the proposed ITVERP regulations allow victims, at the discretion of the 

OVC Director, to certify that the receipts are 

unavailable and to provide an itemized list of 

expenses. 

OJP/OVC drafted and published in the Federal 

Register a system of records for maintaining general information on individuals who are killed 

or injured in acts of international terrorism. 

OJP/OVC issued a request for quotation (RFQ) 

and selected a vendor for administrative support 

for ITVERP to include tasks such as processing 

of victim expense reimbursement applications/ 

claims and case management. Informational 

materials such as brochures, fact sheets, and question-and-answer documents that describe the 

parameters of the program have been developed 

for eventual public dissemination. OJP/OVC 

expects to notify victims and receive, process, 

and pay claims as soon as practical after the final 

regulations are published.4 

Pending Regulations 

On May 2, 2005, the proposed regulations were 

forwarded to the Office of Management and Budget (OMB) for final review. In August 2005, the 

regulations were published in the Federal Register 

for a 60-day period for public comment and will 

be finalized, with comments incorporated as 

appropriate. At that time, OJP/OVC plans to do 

wide-scale notification to victims through the 

Federal Register and other appropriate means and 

will be disseminating and accepting applications 

for benefits. 

Victim Identification and 

Notification 

Preliminary efforts have been made by OVC to 

identify victims who may be eligible for reimbursement based on acts of terrorism dating back 

to December 21, 1988, as specified in the statute. 

The preliminary list of potential victims/ 

claimants includes approximately 900 entries. 

9 
10 

These will be verified and confirmed prior to any 

notification of potential eligibility. The names of 

many victims have come from the U.S. Department of State’s List of Significant Terrorism Incidents and from the State Department’s Bureau 

of Consular Affairs. The names also come from 

those victims known to OVC through its work 

on previous terrorism cases, including Pan Am 

flight 103 and the bombings at the U.S. Embassy 

in East Africa, and at Khobar Towers. Victims of 

the more recent terrorist bombings in 2002–2005 

on the island of Bali, and in Russia, Yemen, Saudi 

Arabia, Afghanistan, Iraq, Egypt, and England, 

have been added to the list. OJP/OVC continues 

to update this database of potentially eligible victims and other relevant information to facilitate 

timely notification and distribution of applications for reimbursement once the regulations 

are finalized.

Program Materials 

Informational materials, such as brochures, fact 

sheets, and question-and-answer documents that 

describe the parameters of the program are being 

developed for public dissemination. In addition, 

OJP/OVC has developed an extensive draft internal program operations manual. OJP/OVC plans 

to send individual letters to potential claimants, 

as well as to work with other federal partner 

agencies (e.g., the U.S. Departments of State 

and Defense) to update contact points for those 

agency-specific employees and family members 

who have been killed and injured in incidents of 

terrorism abroad. OJP/OVC’s dissemination plan 

will also include outreach via the Federal Register 

and other appropriate means to reach as wide an 

audience as possible. OJP/OVC expects to notify, 

receive, process, and pay claims as soon as practical upon publication of the final regulations. 

Claims Processing 

In March 2003, OJP/OVC issued an RFQ for 

administrative support for ITVERP. The administrative support includes tasks such as processing 

victim expense reimbursement applications/ 

claims and case management. This was a 

full and open competition. The contract 

International 

Terrorism 

Victim Expense 

Reimbursement 

Program

was awarded to a Washington, D.C., company, 

which is currently providing emergency assistance to victims of international terrorism under 

a separate contract. At present, OJP/OVC works 

on a daily basis with the contractor to provide 

expeditious emergency assistance to the victims 

and to prepare for possible future incidents of terrorism or mass violence. OJP/OVC has developed 

detailed interim internal operating requirements 

for its work with the contractor for making emergency payments to victims. This contractor assistance may include telephone and e-mail contact 

with victims, responding to questions victims 

may have, acting as a liaison with other federal 

agencies to obtain any missing information or 

verify next-of-kin, obtaining documentation and 

original receipts from victims, verifying collateral 

sources, and providing OJP/OVC with all the 

receipts and documentation it needs to review 

the applications. Emergency payments are made 

through the U.S. Department of the Treasury. 

After ITVERP is operational, OJP/OVC will 

continue to work with the contractor to ensure 

accurate, timely processing of expense reimbursement claims. As previously mentioned, OJP/ 

OVC has developed an extensive draft internal 

program operations manual to ensure fair and 

equitable support to all eligible claimants. The 

contractor will have to process the large backlog 

of cases dating from 1988 onward. After 

those victims’ claims have been reviewed and 

processed, this contract will provide a baseline 

level of support and will promptly expand its 

baseline operations if a large-scale terrorism or 

mass violence incident occurs abroad involving 

U.S. nationals and U.S. Government employees. 

Privacy Act 

Pursuant to the provisions of the Privacy Act of 

1974 [5 U.S.C. § 552a], OJP/OVC has established a system of records for maintaining general 

information on individuals who are killed or 

injured in acts of international terrorism, and for 

providing access to such information to other 

components of DOJ as necessary to assist them in 

fulfilling their statutory obligations to victims. 

The system of records addresses privacy, 
confidentiality, and routine uses of records maintained in the system. This system is important for 

protecting identifiable victim information. 

Information Technology 

Support 

OVC is working with the OJP Office of the 

Chief Information Officer (OCIO) and the 

OJP Acquisition Management Division on a procurement process to identify a vendor that will 

develop software for ITVERP. This information 

technology support will include software development, and implementation and database maintenance, and will include the electronic processing 

of victim expense reimbursement claims. OVC 

and these other OJP offices are working with the 

OJP Office of the Comptroller (OC) to ensure 

that the accounting and payment system is 

sound, transparent, and able to be tracked. 

OJP/OVC will ensure that the new software system will support stringent financial management 

and auditing requirements. OJP/OVC also is 

working with OC and OCIO to incorporate 

these auditing and financial standards into its 

internal operating requirements for ITVERP. 

Accounting and Payment 

System Plan 

OJP/OVC has identified and outlined detailed 

steps to follow for processing emergency payments to victims. OVC anticipates that many of 

these tasks will also be required to issue payments 

to victims of terrorism outside the United States 

after ITVERP is operational. Additional tasks 

may be needed to address the expanded coverage 

of expenses and associated documentation 

required for identifying collateral resources, as 

well as to extend payments to U.S. Government 

employees who may not be nationals of the United States and who may live abroad and have different means of accessing services and assistance. 

In addition, ITVERP may not necessarily administer a one-time payment to a victim or claimant. 

Therefore, steps are in place to address this eventuality as well. Payment mechanisms via the U.S. 

Department of the Treasury may include checks 

or electronic fund transfer, which is preferred as a 

more secure, expeditious payment 

method.

Assistance for Victims’ 

Emergency Needs 

Because ITVERP is not yet operational, 

OJP/OVC has established two mechanisms to 

assist victims of international terrorism. In 

March 2003, OJP/OVC initiated a memorandum of understanding (MOU) between the 

FBI, the Department of State, and OVC. The 

MOU outlines the conditions and procedures 

to be followed by each agency in providing 

emergency assistance to victims of international terrorism. As set forth in the MOU, the first 

mechanism for emergency assistance is an FBI 

Crime Victim Assistance Fund. OVC provided 

the FBI with funding to support immediate crisis response assistance, such as emergency travel, transportation, repatriation of remains, and 

medevac costs to transport injured victims to 

appropriate medical facilities. OVC also has 

the capacity to provide supplemental funding 

to the FBI on an as-needed basis. 

If emergency expenses should fall outside the 

parameters of the FBI Crime Victim Assistance 

Fund, a second mechanism goes into effect. OVC 

handles requests from eligible victims and their 

family members for reimbursement for funeral 

and burial expenses, mental health counseling, 

and other emergency expenses. To date, 

OJP/OVC has assisted victims of international 

terrorism that occurred overseas, including the 

terrorist bombings in Bali, Moscow, and Yemen

11 

Program 

Implementation 

Efforts

“There are no words to thank you for all the large and 

small things you did for me and my family after my husband was killed. I told my parents I wouldn’t have your job 

for all the money in the world, but I am so grateful there 

are people like you to help families deal with the horror 

of losing someone they love to terrorists.Thank you for 

making this trying time easier for us to bear.” 

—A family member of a victim
12

International

Terrorism 

Victim Expense

Reimbursement

Program 

Interim Emergency Payments (October 2002–March 1, 2005) 

Number of Victims Number of Victims 

Expense Category OVC FBI Funda Served (OVC) Served (FBI Fund) 

Mental Health Counseling $2,138 $0 3 0 

Emergency Travel	 $5,569 $19,432 9 29 

Emergency Lodging $3,591 $2,189 5 1 

Medical	 $306 $0 1 0 

Medevac	 $0 $8,445 0 1 

Funeral/Burial	 $60,008 $0 8 0 

Repatriation of Remains $2,075 $47,740 5 26 

Miscellaneous (e.g., long-distance 

phone calls, cleaning of personal 

effects, documents, and courier fees) $6,930 $4,672 10 12 

Total	 $80,617 $82,478 41* 69* 

Combined Total $163,095 88 

Total Number of Individuals Served 

aFBI Fund represents funding transferred to the FBI from OVC to provide emergency assistance to eligible victims. 

*Note: The numbers in columns 3 and 4 do not equal the total number of victims served because some victims received 

multiple services from both OVC and the FBI. The total number of individual people who received services is 88 [FBI = 62; 

OVC = 26]. 

in 2002; terrorist bombings in Saudi Arabia and ✦ OVC awarded $450,000 in FY 2003–2004

the U.N. Headquarters in Baghdad in 2003; and to assist victims in cases of domestic and 

terrorist attacks in Saudi Arabia, Afghanistan, international terrorism and mass violence 

and Iraq in 2004. This assistance has included crimes in the United States. [Note: This 

the medical evacuation of injured victims to contract has been used to provide direct 

medical facilities, funeral and burial expenses, financial emergency assistance to eligible 

mental health counseling, and emergency travel. victims of international terrorism, as 

OJP/OVC has documented assistance to these detailed in the Interim Emergency Payvictims and will reduce any future reimbursement ments chart above, as well as contractor 

for expenses under ITVERP based on the labor and other expenditures related to this 

emergency assistance provided to these victims. victim support contract. In addition, this 

(See the Interim Emergency Payment chart contract was also used for final reimburseabove for a breakdown of emergency funding.) ments for mental health counseling for a 

number of the Pan Am 103 victim family 

Other Implementation- members in the aftermath of the trial and 

Related Expenditures	 appeal.] 

✦ OVC awarded $208,663 in FY 2002–2003 ✦ OVC is working in collaboration with 

funding to support the development of poli- OJP/OCIO on a procurement process for 

cies and procedures and other administra- ITVERP software development and impletive support to further implement ITVERP. mentation and database maintenance. OVC 

anticipates $100,000 in initial funding for 

✦	 OVC awarded $300,000 in FY 2003 for this effort. Additional projected costs associthe provision of administrative support ated with this task are estimated not to 

in the development of the program exceed $500,000 total. To date, no FY 2005 

infrastructure and to coordinate funding commitments have been made. 

case management activities after


ITVERP is operational. 

Chapter 5 

Summary


The U.S. Department of Justice (DOJ) 

Office for Victims of Crime (OVC) has 

taken a number of steps to implement 

the International Terrorism Victim Expense 

Reimbursement Program (ITVERP) to ensure 

that it is an effective and efficient expense reimbursement program for victims of terrorism overseas and to fully implement the provisions of its 

authorizing statute. In May 2005, proposed draft 

regulations and an application form for collecting 

victim (claimant) information were submitted to 

the Office of Management and Budget (OMB) 

for review. In August 2005, the draft regulations 

were approved by OMB, and published in the 

Federal Register for a 60-day period for public 

comment. The regulations will be finalized, 

incorporating comments received, as appropriate. 

OVC has developed a preliminary list of potential victims/claimants, including approximately 

900 entries, which will be verified and confirmed 

prior to notification of potential eligibility. 

OJP/OVC plans to provide wide-scale notification to victims through the Federal Register and 

other appropriate means, including individual letters to those for whom current contact information is available. 

13 

In the interim, OJP/OVC will continue to provide emergency assistance to victims of international terrorism for such immediate crisis needs 

as emergency travel, repatriation of the remains 

of deceased victims, mental health counseling for 

victims and their immediate family members, and 

medevac costs for transporting injured victims to 

appropriate medical facilities.

OJP/OVC encourages all victims of international 

terrorism outside the United States and their 

family members to carefully review the proposed 

regulations published in the Federal Register. 

OJP/OVC welcomes comments from all potential 

claimants; state, local, and federal agencies that 

work with victims of terrorism or mass violence; 

and the general public to ensure that this program provides the most equitable, fair, and expeditious expense reimbursement for victims of 

international terrorism or mass violence abroad.

“Thank you for bringing my daddy home. Thank you for 

sending me my daddy’s jewelry. I didn’t get to say goodbye 

to him on the phone but I got to say goodbye at the church. 

Love, ______” 

—From the 7-year-old son of a victim
Notes


1. Originally known as the International Terrorism Victim Compensation Program (ITVCP). 

2. Prior to the enactment of the USA PATRIOT 

Act, OVC was authorized to administer an emergency reserve for specific purposes such as emergency grants to state formula grantees for crime 

victim compensation and assistance programs. 

Funds from that reserve were initially used to 

assist victims of the September 11, 2001, terrorist 

attacks. The USA PATRIOT Act repealed the 

authorization for that general reserve fund and 

authorized the Antiterrorism Emergency Reserve 

fund specifically to assist victims of terrorism and 

mass violence. 

3. See Appendix A. 

4. See Appendix B for detailed ITVERP 

chronology. 

15 
Appendix A. Antiterrorism 

Emergency Reserve 

To date, with emergency assistance from Congress1, expenditures from the Antiterrorism 

Emergency Reserve have been used primarily to assist victims of terrorism and mass violence, 

including victims of— 

1. Pan Am flight 103 Lockerbie bombing over Lockerbie, Scotland (1988) 

2. Alfred P. Murrah Federal Building bombing in Oklahoma City (1995) 

3. Khobar Towers bombing in Dharain, Saudi Arabia (1996) 

4. U.S. Embassy bombings in East Africa (1998) 

5. Oregon (1997) and Colorado (1999) school shootings 

6. U.S.S. Cole bombing in the port of Aden, Yemen (2000) 

7. September 11th terrorist attacks in New York, Virginia, and Pennsylvania (2001) 

8. Bali, Moscow, Yemen terrorist attacks (2002) 

9. Saudi Arabia, Afghanistan, and Iraq terrorist attacks (2003–2005) 

1

In the September 11 attacks on the United States, and the Oklahoma City and Pan Am flight 103 bombing cases, 

Congress enacted special legislation that expanded OVC’s authority to fund activities beyond the parameters of its 

previous governing statute. 

17 
Appendix B. ITVERP


Program Chronology


Fall 2000—Congress amends VOCA to authorize the establishment of ITVERP (Public Law 106-386),


a program to reimburse victims of acts of international terrorism that occur outside the United States


for expenses associated with that victimization. 


February 2001—OVC convenes an internal working group to begin program development.


June 2001—OVC convenes an external working group with representatives from the U.S. Department


of State, the Federal Bureau of Investigation, the U.S. Agency for International Development, the U.S.


Department of Defense, the Office of Personnel Management, the National Transportation Safety


Board, state VOCA administrators, and victims.


February 2002—OVC convenes the second external working group of selected state VOCA 


compensation administrators and federal benefit program representatives to discuss the development


of the program. 


September 2002—OVC publishes final system of records in the Federal Register.


October 2002—Determination is made that guidelines must now be written as “regulations.”


March 2003—RFQ is released for open and competitive bidding for ITVERP administrative support


and claims processing.


April 2003—OJP/OVC convenes a meeting with Pan Am flight 103 victim family members to discuss


legislation and program parameters.


May 2003—OJP/OVC again contacts three members of the original ITVERP working group, to request


and gain their feedback on ITVERP’s programmatic developments to date, especially with regard to its


proposed policies and procedures. 


July 2003—Courtesy Associates is selected as the contract organization to provide administrative and


claims processing support.


August 2003—OVC convenes a formal kickoff meeting with Courtesy Associates to give its represen­


tatives a broad overview of ITVERP. OVC presentations include a program overview and review of


program inquiries, program highlights, points of contact, victim privacy, system of records, victim sensi­


tivity/compassion, the proposed program application/instructions, potential victims list, the importance


of meeting deadlines, recordkeeping, and a report on the database/data fields.


August 2003—OVC holds a daylong software vendor demonstration meeting for potential program


vendors to exhibit their software applications. 


19 
September 2003–December 2004—Meetings convene with the Office of the Comptroller to discuss 

financial management and auditing standards. 

September 2003—OJP/OVC begins developing a database of potentially eligible victims and victim 

families for ITVERP; the database consists of nearly 900 victims and/or their family members. 

November 2003—OVC holds a daylong victim sensitivity training for Courtesy Associates and staff. 

December 2003—OVC schedules a 2-day site visit to the Virginia state compensation program to 

research and review sample procedures for administering a victim compensation program. 

March 2004—OVC completes an extensive ITVERP flowchart and mockup of an ITVERP hardcopy 

sample case file. 

March 2004—OVC completes extensive “Federal Collateral Sources”; compiles financial list, draft 

memorandum of agreement, and statement of work for three ITVERP external review professionals. 

April 2004—OVC completes a draft memorandum to the Attorney General for approval of a reasonable indication of an act of international terrorism, once ITVERP is operational. 

May 2004—Program name changes from ITVCP to ITVERP. 

September 2004—OVC completes draft internal program operations manual. 

December 2004—Draft regulations forwarded to OMB for review and approval. They are returned for 

reconsideration of program parameters and allowable expenses. 

March 2005—OVC develops an extensive internal operational requirements document for emergency 

payments to victims of international terrorism outside the United States (in the interim while awaiting 

ITVERP final regulations). 

May 2005—The revised ITVERP proposed regulations are forwarded to OMB for review and approval. 

May 2005—OVC drafts a letter to transmit proposed regulations to potential claimants/victims and 

other interested parties after the public comment period begins. 

August 2005—OMB clears the proposed regulations for publication in the Federal Register. The proposed regulations are published in the Federal Register on August 24, 2005, with a public comment period from August 24 to October 24, 2005. 

OJP/OVC continues to update the database of potential claimants and to refine the operations procedures manual, application kit, various draft letters, fact sheets, brochures, FAQs, and other materials. 

All program materials and literature will be completed after the regulations have been finalized. 

20 

International 

Terrorism 

Victim Expense 

Reimbursement 

Program 
International


Terrorism Victim Expense


Reimbursement Program 


For copies of this report and/or additional information,


please contact


OVC Resource Center


P.O. Box 6000


Rockville, MD 20849–6000


Telephone: 1–800–851–3420 or 301–519–5500


(TTY 1–877–712–9279)


www.ncjrs.gov 

Or order OVC publications online at www.ncjrs.gov/App/Publications/AlphaList.aspx.


Submit your questions to Ask OVC at http://ovc.ncjrs.gov/askovc.


Send your feedback on this service via www.ncjrs.gov/App/Feedback.aspx.


Refer to publication number NCJ 210645.


For information on training and technical


assistance available from OVC, please contact


OVC Training and Technical Assistance Center


10530 Rosehaven Street, Suite 400


Fairfax, VA 22030


Telephone: 1–866–OVC–TTAC (1–866–682–8822)


(TTY 1–866–682–8880)


www.ovcttac.org