I am a

nonimmigrant C3

How do I replace a 

Form I-94, ArrivalDeparture Record?

In order to increase efficiency, reduce operating costs and streamline 

the admissions process, U.S. Customs and Border Protection (CBP) 

has automated Form I-94, Arrival-Departure Record, at air and sea 

ports of entry. This automated system will create an electronically 

generated arrival-departure record with all the data elements found 

on the paper form. The paper form will no longer be provided upon 

arrival, except in limited circumstances. You will be provided with 

a CBP admission stamp in your travel document showing the date 

of admission, class of admission and admitted until date. If you 

need a copy of your I-94 record of admission for verification of alien 

registration, immigration status or employment authorization, it can 

be obtained at www.cbp.gov/I94. A paper Form I-94 will still 

be provided at land border ports of entry and to certain classes of 

aliens, such as refugees, certain asylees and parolees, and whenever 

CBP determines that issuance of a paper form is appropriate.

What if my Form I-94 has incorrect information on it?

If USCIS issued your Form I-94 as part of granting you an extension 

of stay or change of status, you will need to file a Form I-102, 

Application for Replacement/Initial Nonimmigrant Arrival-Departure 

Document. 

• However, if you believe the error was our mistake, then you can 

file Form I-102 or you can make an INFOPASS appointment on 

our Web site to take your I-94 and evidence of the error to our 

nearest local office and request that we issue a corrected Form 

I-94. If we are not convinced that the error was our fault, then 

you will need to file Form I-102 with the correct fee.

If you were issued a paper Form I-94 when you entered the United 

States and it contains an error or there is an error on your electronic 

I-94 that you obtained from www.cbp.gov/I94, you will need to 

contact CBP or visit the CBP Deferred Inspection Office closest to 

your location.

• You can visit the CBP Web site at www.cbp.gov or call CBP at 

1-877-CBP-5511 (1-877-227-5511) Monday through Friday 

between 8:30 a.m. and 5:00 p.m., Eastern Time. You may bring 

the incorrect Form I-94 and documentation (passport and visa) 

to any CBP Port of Entry or Deferred Inspection Office. You may 

also call to make an appointment.

What if my Form I-94 has been lost, stolen, mutilated, or 

destroyed?

If you need to replace a paper Form I-94 that was issued to you 

upon admission to the United States or that was issued to you by 

USCIS, you must apply for a replacement Form I-94 with USCIS by 

using Form I-102.

If you entered the United States after I-94 automation (April 30, 

2013) and you were not issued a paper I-94, your I-94 record of 

admission can be obtained by visiting www.cbp.gov/I94. 

Key Information

Key USCIS forms referenced 

in this guide

Form #

Arrival-Departure Record I-94

Application for Replacement/Initial 

Nonimmigrant Arrival-Departure Record I-102

Other U.S. Government Services–Click or Call

General 

Information

www.usa.gov 1-800-333-4636

New 

Immigrants

www.welcometoUSA.gov

U.S. Dept. 

of State

www.state.gov 1-202-647-6575

C3—I am a nonimmigrant...How do I replace a Form I-94, Arrival-Departure Record?

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2 C3—I am a nonimmigrant...How do I replace a Form I-94, Arrival-Departure Record?

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For more copies of this guide, or information 

about other customer guides, please visit 

www.uscis.gov/howdoi. 

You can also visit www.uscis.gov to 

download forms, e-file some applications, 

check the status of an application, and more. 

It’s a great place to start!

If you don’t have Internet access at home 

or work, try your local library. 

If you cannot find what you need, please call 

Customer Service at: 1-800-375-5283 

Hearing Impaired TDD Customer Service: 

1-800-767-1833

Disclaimer: This guide provides basic information 

to help you become generally familiar with our 

rules and procedures. For more information, or 

the law and regulations, please visit our Web 

site. Immigration law can be complex, and it is 

impossible to describe every aspect of every 

process. You may wish to be represented by 

a licensed attorney or by a nonprofit agency 

accredited by the Board of Immigration Appeals.